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Speaker 1: We are due to catch up right now with the

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Speaker 1: head of corporate Communications and brand Management at the Airport

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Speaker 1: Development Group. We're going to have a chat about what's

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Speaker 1: going on and how you can be prepared at the

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Speaker 1: airport over the holidays.

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Speaker 2: But we want to find out a little bit more.

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Speaker 1: As well about the airport apparently plunged into darkness in

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Speaker 1: the early hours of this morning.

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Speaker 2: Now joining me on the line is the head.

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Speaker 1: Of Corporate Communications and Brand Management at the Airport Development Group,

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Speaker 1: Jane Degold.

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Speaker 2: Good morning to you.

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Speaker 3: Jane, Good morning Katie.

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Speaker 2: How are you very well? Thank you for your time

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Speaker 2: this morning. Jane.

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Speaker 1: What happened in the earlier hours of this morning with

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Speaker 1: the airport going into darkness?

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Speaker 3: Yes, it was a planned electrical work that took place

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Speaker 3: from seven twenty to about nine thirty. We'd worked with

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Speaker 3: all of our airline partners and people at the airport

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Speaker 3: to advise them of this and to ensure that the

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Speaker 3: impact on passengers was kept to an absolute minimum. But

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Speaker 3: we had planned this for some time. As you can appreciate,

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Speaker 3: work does need to happen at the airport, we do

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Speaker 3: try to keep that impact to an absolute minimum. We

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Speaker 3: were able to finish the works actually half an hour

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Speaker 3: head of schedule, so it was out for nearly two hours,

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Speaker 3: but we had scheduled four three so it certainly was

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Speaker 3: done a lot faster than we expected.

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Speaker 1: And so Jane, it was just it was scheduled maintenance work,

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Speaker 1: was it correct?

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Speaker 3: That's right to our electrical system, those works, as I say,

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Speaker 3: were well planned, had been planned for quite some time.

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Speaker 3: So we do pick a time that we'll have at

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Speaker 3: least impact as possible on all of our stakeholders and passengers.

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Speaker 3: So you know, obviously we apologize for any inconvenience, but

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Speaker 3: we do need to undertake these works.

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Speaker 1: And Jane, was it chaos as some were suggesting or

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Speaker 1: was it fairly calm?

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Speaker 3: No, I don't think it was chaos. Obviously, any impact

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Speaker 3: to customers is not that negative, isn't great, But we

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Speaker 3: had planned this for some time and people our airline

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Speaker 3: partners were aware of the works and they had advised

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Speaker 3: their customers and passengers at that time. So we do

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Speaker 3: look to keep this to an absolute minimum. Of timing

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Speaker 3: that we chose was at a time that would have

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Speaker 3: least impact, and we believe that that was achieved.

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Speaker 1: And so no further outages planned over the coming days

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Speaker 1: or anything like that.

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Speaker 3: No, not that are scheduled at this point.

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Speaker 1: Well, Jane, let's talk about these school holidays, because I'd

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Speaker 1: tell you what if anything's chaos at school holidays at

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Speaker 1: my place and everybody's place, I reckon as we tried

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Speaker 1: to get organized for the school holidays that get underway

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Speaker 1: as of this afternoon, I know that twenty of people

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Speaker 1: are going to be traveling. Is there anything that we

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Speaker 1: need to be aware of in terms of, you know,

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Speaker 1: making sure we've got enough time when we're going through

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Speaker 1: the airport in school holiday?

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Speaker 3: Yeah, And I suppose the important takeout is that travel

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Speaker 3: is a little bit different now post COVID. We are

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Speaker 3: asking that people take more time, leave ample time to

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Speaker 3: get to the airport, to check in, to go through

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Speaker 3: security because some of the processes are going to take

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Speaker 3: a bit a little bit longer than they did pre COVID,

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Speaker 3: So leaving ample time for these things is critical. We

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Speaker 3: don't want aircraft having to leave later than their scheduled time.

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Speaker 3: It could impact people with connecting flights, So we are

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Speaker 3: asking people to be planning ahead of time and making

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Speaker 3: sure they get to the airport with plenty of time.

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Speaker 1: And Jana, we sort of back to you know, full

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Speaker 1: capacity with the number of flights that are coming and

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Speaker 1: going now almost there.

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Speaker 3: Well, I think with the excitement at the airport, you

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Speaker 3: would think that we're at capacity. There's certainly a lot

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Speaker 3: of confidence back in the market and a lot of enthusiasm,

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Speaker 3: and the airport is a lot busier. You know, we

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Speaker 3: had some pretty sad times around the airport over the

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Speaker 3: last couple of years with numbers so low. At some

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Speaker 3: period we worked down ninety five percent on numbers in

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Speaker 3: twenty nineteen, So from an airport perspective, we're really excited

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Speaker 3: to see numbers back. Airlines are obviously having a lot

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Speaker 3: of confidence in the market. They're putting on extra flights,

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Speaker 3: they've added new routes, and they've restarted a number of

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Speaker 3: routes as well. So it's all leading to it being

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Speaker 3: quite a busy period over the school holidays and easter period.

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Speaker 3: We are getting back to you by July. We are

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Speaker 3: expecting it to be really quite busy and at those

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Speaker 3: twenty nineteen level.

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Speaker 2: That's good to hear.

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Speaker 1: I know that, you know, particularly for a lot of

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Speaker 1: those business people out there listening or you know, businesses,

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Speaker 1: I should say out there listening this morning, and those

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Speaker 1: that are reliant on people traveling to the Northern Territory,

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Speaker 1: I know that it is a good thing to hear

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Speaker 1: that things are getting back, you know, back to the

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Speaker 1: capacity that they were pre COVID. I think we've all

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Speaker 1: been waiting for quite a while and hoping it would happen.

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Speaker 3: Yep, and that confidence is back and that's the terrific

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Speaker 3: thing to see here that people are keen to travel again.

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Speaker 3: The airlines are responding accordingly, so you know, it's really

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Speaker 3: important that people just be a little bit patient when

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Speaker 3: they're at the airport and just plan and be prepared.

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Speaker 2: Yeah, hey, Jane, can I ask you before I let

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Speaker 2: you go?

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Speaker 1: It is you've got to have your masks on in

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Speaker 1: the airport and on the plane at the moment, don't you.

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Speaker 3: That's correct. That is still mandated by the federal government

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Speaker 3: that people wear a mask. So that is something that

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Speaker 3: people we are you just had to happen.

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Speaker 1: And also, you know, there'll be some people listening this

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Speaker 1: morning who are maybe going away over the weekend, maybe

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Speaker 1: on Monday. There is still the long term car parking

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Speaker 1: as well at the airport.

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Speaker 3: That's correct, there's plenty of space still available. We're always

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Speaker 3: the best way to do it is online, so people

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Speaker 3: can go online and check in their car well thereafter well.

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Speaker 1: Jane de Gold, the head of corporate Communications and Brand

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Speaker 1: Management at the Airport Development Group, appreciate your time this morning.

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Speaker 2: Thank you so much for having a chat with me.

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Speaker 3: No problem, Thanks so much, Cazie, thank you.