1 00:00:00,000 --> 00:00:02,320 Speaker 1: Now we know it's been a big year for corrections, 2 00:00:02,360 --> 00:00:05,840 Speaker 1: with record prisoner numbers and plenty of work undertaken in 3 00:00:05,880 --> 00:00:10,040 Speaker 1: an effort to bring additional space online, additional beds online. Now, 4 00:00:10,039 --> 00:00:13,360 Speaker 1: the government also yesterday announced that they'd be strengthening frontline 5 00:00:13,400 --> 00:00:18,040 Speaker 1: corrections capability further, with forty three local G four S 6 00:00:18,200 --> 00:00:21,720 Speaker 1: officers commencing this month. Now, with the addition of the 7 00:00:21,760 --> 00:00:25,080 Speaker 1: new G four S officers, the government's workforce will they 8 00:00:25,079 --> 00:00:27,920 Speaker 1: say it's going to stand, the Northern Territory Workforce, I 9 00:00:27,960 --> 00:00:30,880 Speaker 1: should say, is going to stand sixty eight employees across 10 00:00:30,920 --> 00:00:33,479 Speaker 1: the territory. Now joining us in the studio to give 11 00:00:33,560 --> 00:00:35,919 Speaker 1: us a bit of an update after what has been 12 00:00:36,040 --> 00:00:40,000 Speaker 1: quite a big year for corrections. The Deputy Commissioner for 13 00:00:40,120 --> 00:00:43,800 Speaker 1: Custodial Operations Kim McKay, Good morning. 14 00:00:43,479 --> 00:00:45,479 Speaker 2: To you, Good morning, thanks for having me. 15 00:00:45,560 --> 00:00:46,960 Speaker 3: Yeah, great to have you in the studio. 16 00:00:47,040 --> 00:00:49,120 Speaker 1: Now, tell me before we get into an update on 17 00:00:49,159 --> 00:00:52,360 Speaker 1: those prisoner numbers, how are things going in terms of 18 00:00:52,400 --> 00:00:54,880 Speaker 1: prisoners being involved in the cyclone cleanup? 19 00:00:55,200 --> 00:00:58,040 Speaker 4: Yeah, Look, you know we're actively engaged in that space 20 00:00:58,080 --> 00:00:59,959 Speaker 4: and I think one of the things that you'll list 21 00:01:00,040 --> 00:01:03,000 Speaker 4: and its probably forgets or doesn't know is our staff 22 00:01:03,040 --> 00:01:05,880 Speaker 4: were hunkered down during the cyclone and we're one of 23 00:01:05,880 --> 00:01:08,479 Speaker 4: those twenty four to seven services that you know, our 24 00:01:08,520 --> 00:01:11,800 Speaker 4: staff are committed to maintaining community safety, you know, rain, 25 00:01:11,920 --> 00:01:15,120 Speaker 4: hail or shine. But after the cyclone, you know, our 26 00:01:15,160 --> 00:01:17,800 Speaker 4: work continues and at the moment, we've got thirty six 27 00:01:17,840 --> 00:01:20,560 Speaker 4: of our work party team members out there, so that's 28 00:01:20,600 --> 00:01:23,160 Speaker 4: five or six work crews out every day helping out. 29 00:01:23,240 --> 00:01:25,520 Speaker 4: And the guys went out and helped set up Marara 30 00:01:25,560 --> 00:01:28,640 Speaker 4: and the cool Linger Recovery centers to get started. And 31 00:01:28,640 --> 00:01:30,760 Speaker 4: then over the last few days, you know, they've moved 32 00:01:30,800 --> 00:01:34,240 Speaker 4: about five tons of waste from different houses and they've 33 00:01:34,280 --> 00:01:36,560 Speaker 4: even been dropping in on some of the you know, 34 00:01:37,240 --> 00:01:40,560 Speaker 4: the survivors for cyclone, Tracy, some of our regulars and 35 00:01:40,680 --> 00:01:42,920 Speaker 4: just making sure they're all right, because the boys want 36 00:01:42,959 --> 00:01:45,160 Speaker 4: to make sure that, you know, everyone who might be 37 00:01:45,240 --> 00:01:48,760 Speaker 4: traumatized by that event has some support. And they've also 38 00:01:48,840 --> 00:01:51,520 Speaker 4: been doing about five or six a day like emergency 39 00:01:51,560 --> 00:01:53,880 Speaker 4: call out, so some of our regulars will ring up 40 00:01:53,880 --> 00:01:56,360 Speaker 4: and say, look, I really need some extra help right now, 41 00:01:56,480 --> 00:01:59,680 Speaker 4: and as we can, we're sending out teams to help 42 00:01:59,720 --> 00:02:01,280 Speaker 4: those those people in need. 43 00:02:01,440 --> 00:02:01,800 Speaker 3: I reckon. 44 00:02:01,840 --> 00:02:04,160 Speaker 1: That's an excellent thing to do, I think, you know, 45 00:02:04,280 --> 00:02:07,000 Speaker 1: to me, it seems like a fantastic thing to do 46 00:02:07,080 --> 00:02:10,359 Speaker 1: in terms of you know that rehabilitation and being part 47 00:02:10,400 --> 00:02:13,760 Speaker 1: of the community and you know, helping. 48 00:02:13,400 --> 00:02:16,080 Speaker 3: Others after you've gotten. 49 00:02:15,840 --> 00:02:18,880 Speaker 1: Yourself maybe into a you know, into a situation where 50 00:02:18,880 --> 00:02:21,440 Speaker 1: you've wound up in a correctional facility. But being out 51 00:02:21,440 --> 00:02:24,480 Speaker 1: there and able to be a constructive part of the community. 52 00:02:24,800 --> 00:02:26,240 Speaker 2: Yeah, I think it is really important. 53 00:02:27,120 --> 00:02:30,040 Speaker 4: I think the idea of being a member of the 54 00:02:30,040 --> 00:02:33,040 Speaker 4: community and being an active member of the community is 55 00:02:33,080 --> 00:02:36,040 Speaker 4: really important. But the other piece is the work the 56 00:02:36,080 --> 00:02:38,480 Speaker 4: guys do with the pensioners. So we know that the 57 00:02:38,520 --> 00:02:41,480 Speaker 4: elderly sometimes is frightened of crime. So to get a 58 00:02:41,480 --> 00:02:43,800 Speaker 4: different aspect from the men and see them in a 59 00:02:43,840 --> 00:02:45,720 Speaker 4: different line and get some help from them, I think 60 00:02:45,800 --> 00:02:48,000 Speaker 4: is a really important community partnership. 61 00:02:48,160 --> 00:02:49,760 Speaker 3: Hey, can you touch on this a moment ago. 62 00:02:49,960 --> 00:02:52,679 Speaker 1: Obviously all of your staff, all the prisoners hunkered down 63 00:02:53,040 --> 00:02:56,760 Speaker 1: throughout the cyclone. How did things go at our top 64 00:02:56,760 --> 00:02:58,000 Speaker 1: being correctional facilities. 65 00:02:58,120 --> 00:03:00,600 Speaker 4: Yeah, all of our infrastructure held up and it was 66 00:03:00,639 --> 00:03:02,600 Speaker 4: really a good test for us to be back into 67 00:03:02,600 --> 00:03:04,560 Speaker 4: the old Berama side and you know, all of our 68 00:03:04,600 --> 00:03:08,000 Speaker 4: security systems held up, our infrastructure, held up, all of 69 00:03:08,040 --> 00:03:11,000 Speaker 4: our additions in their held water tight, which was really good. 70 00:03:11,000 --> 00:03:13,240 Speaker 4: And you know, we shuffled our people around as we 71 00:03:13,280 --> 00:03:15,880 Speaker 4: do during cyclone, and we got it back the next day, 72 00:03:15,919 --> 00:03:19,040 Speaker 4: back into normal operations as quickly as we could. Yeah. 73 00:03:19,320 --> 00:03:23,800 Speaker 1: Hey, in terms of you know, of our correctional facilities, 74 00:03:23,919 --> 00:03:26,320 Speaker 1: how full of the prisons at the moment, Yeah. 75 00:03:26,160 --> 00:03:28,280 Speaker 4: Look at you know, we're still in that in that 76 00:03:28,320 --> 00:03:31,600 Speaker 4: growth period, but it's a stable period. So you know, 77 00:03:31,680 --> 00:03:34,680 Speaker 4: this time last year we were talking about two hundred 78 00:03:34,680 --> 00:03:38,200 Speaker 4: and ninety seven prisoners and today we're sitting at you know, 79 00:03:38,240 --> 00:03:41,320 Speaker 4: twenty eight hundred and twelve, and that fluctuates twenty or 80 00:03:41,320 --> 00:03:44,560 Speaker 4: thirty every day, but overall, that's in twelve months an 81 00:03:44,600 --> 00:03:46,800 Speaker 4: increase of five hundred and thirty four. And you know, 82 00:03:46,840 --> 00:03:48,840 Speaker 4: I think early in the year we were talking crisis. 83 00:03:49,520 --> 00:03:51,839 Speaker 4: I think we've got through it, you know, and we've 84 00:03:51,840 --> 00:03:55,360 Speaker 4: got it through it because the connected system has pulled 85 00:03:55,360 --> 00:03:57,080 Speaker 4: together and the improvements that. 86 00:03:57,040 --> 00:03:58,320 Speaker 2: The system has made. 87 00:03:58,800 --> 00:04:00,960 Speaker 4: You know, it's not just about on more beds, it's 88 00:04:01,000 --> 00:04:03,080 Speaker 4: about the rest of the services and systems that go 89 00:04:03,160 --> 00:04:05,040 Speaker 4: around that to keep people out and stop them from 90 00:04:05,080 --> 00:04:05,640 Speaker 4: coming back. 91 00:04:05,880 --> 00:04:07,080 Speaker 3: They're massive numbers. 92 00:04:07,080 --> 00:04:09,080 Speaker 1: So I mean, when you look at that growth over 93 00:04:09,320 --> 00:04:12,040 Speaker 1: a twelve month period, it is a huge amount of 94 00:04:12,080 --> 00:04:16,159 Speaker 1: additional prisoners for correctional staff to be dealing with. You know, 95 00:04:16,320 --> 00:04:20,760 Speaker 1: talk us through how you've really managed to, you know, 96 00:04:20,839 --> 00:04:22,800 Speaker 1: to deal with those numbers. So I know, there's been 97 00:04:22,880 --> 00:04:25,360 Speaker 1: quite a bit of work that's happened within corrections over 98 00:04:25,360 --> 00:04:26,640 Speaker 1: the last twelve months. 99 00:04:26,880 --> 00:04:27,040 Speaker 2: Yeah. 100 00:04:27,080 --> 00:04:29,080 Speaker 4: I think when we were talking, you know, in March 101 00:04:29,200 --> 00:04:30,599 Speaker 4: right through to the middle of the year, we were 102 00:04:30,600 --> 00:04:32,920 Speaker 4: talking about a system in crisis, and I think that 103 00:04:33,120 --> 00:04:36,039 Speaker 4: was our theme, and you know, and that included the 104 00:04:36,080 --> 00:04:38,520 Speaker 4: work that our staff had to do in watchouses and 105 00:04:38,520 --> 00:04:40,560 Speaker 4: the extra work that police had to do in watch houses. 106 00:04:40,640 --> 00:04:42,919 Speaker 4: And you know, we were talking, you know, hundreds, one 107 00:04:42,960 --> 00:04:46,039 Speaker 4: hundred and sixty hundred and fifty people in watchouses. And today, 108 00:04:46,160 --> 00:04:47,839 Speaker 4: you know, I think is a really good example. We're 109 00:04:47,839 --> 00:04:50,960 Speaker 4: twelve in watchouses today. I think yesterday we were nine 110 00:04:51,000 --> 00:04:55,080 Speaker 4: in watchouses, you know, and that's a significant amount of 111 00:04:55,080 --> 00:04:58,120 Speaker 4: investment from the government, a significated amount investment from our staff, 112 00:04:58,440 --> 00:05:00,360 Speaker 4: and you know, in a significant amount investm from the 113 00:05:00,400 --> 00:05:03,440 Speaker 4: community to start to drive our system into the right direction. 114 00:05:03,680 --> 00:05:05,680 Speaker 1: So talk us through those numbers in the watch houses. 115 00:05:05,720 --> 00:05:07,200 Speaker 1: I know you just touched on it, but did you 116 00:05:07,240 --> 00:05:08,599 Speaker 1: say twelve twelve? 117 00:05:08,600 --> 00:05:11,200 Speaker 4: So six in Catherine, three in Alice Springs and three 118 00:05:11,200 --> 00:05:14,880 Speaker 4: in Palmerston. And those numbers fluctuate based on the activity 119 00:05:14,880 --> 00:05:18,400 Speaker 4: of police. And historically, if we're moving back to where 120 00:05:18,400 --> 00:05:20,280 Speaker 4: we would see a normal trend, we would expect to 121 00:05:20,279 --> 00:05:22,359 Speaker 4: see an uplift of about eighty prisoners over the. 122 00:05:22,400 --> 00:05:25,520 Speaker 2: Christmas New Year's period and we're ready for that. 123 00:05:25,560 --> 00:05:29,719 Speaker 4: We've got two hundred beds empty ready to go. We've 124 00:05:29,760 --> 00:05:32,719 Speaker 4: got you know, we brought on a significant amount of 125 00:05:32,720 --> 00:05:36,120 Speaker 4: beds in this process. So from November last year we 126 00:05:36,120 --> 00:05:38,960 Speaker 4: brought on seven hundred and forty six beds already, So 127 00:05:39,000 --> 00:05:41,679 Speaker 4: that's six hundred and fifty brand new beds out at Berrima, 128 00:05:42,160 --> 00:05:44,880 Speaker 4: it's ninety six brand new beds in Alice Springs. We've 129 00:05:44,920 --> 00:05:47,960 Speaker 4: got the continuation of our master infrastructure plan to bring 130 00:05:47,960 --> 00:05:50,320 Speaker 4: on more beds and we'll see Berrama go up into 131 00:05:50,360 --> 00:05:53,320 Speaker 4: that eight twenty mark early next year. We'll see the 132 00:05:53,320 --> 00:05:56,680 Speaker 4: women's infrastructure start to come online. So you know, some 133 00:05:56,760 --> 00:05:59,720 Speaker 4: of the infrastructure we've got built Sector eleven will come 134 00:05:59,720 --> 00:06:01,479 Speaker 4: online and that's not in those numbers, So that's next 135 00:06:01,480 --> 00:06:03,880 Speaker 4: to eighty eight beds we've got out there being worked. 136 00:06:03,600 --> 00:06:04,120 Speaker 3: On, yep. 137 00:06:04,839 --> 00:06:08,039 Speaker 4: And then the Alice Springs youth conversion to the women's 138 00:06:08,080 --> 00:06:09,840 Speaker 4: which is you know, it's taking its time, but we've 139 00:06:09,880 --> 00:06:12,680 Speaker 4: got to get that right. You know, eventually we'll have 140 00:06:12,760 --> 00:06:15,520 Speaker 4: ninety five women outside of the infrastructure up there as well, 141 00:06:15,640 --> 00:06:17,240 Speaker 4: you know, in that first quarter of next year. 142 00:06:17,360 --> 00:06:19,960 Speaker 1: So how big the difference does that make, you know, 143 00:06:20,080 --> 00:06:22,400 Speaker 1: bringing all of those additional beds online so that you 144 00:06:22,400 --> 00:06:25,880 Speaker 1: can actually facilitate the increased number of prisoners. How big 145 00:06:25,880 --> 00:06:28,800 Speaker 1: a difference does that there make in terms of managing 146 00:06:29,320 --> 00:06:32,760 Speaker 1: those increased numbers and also you know, trying to still 147 00:06:32,760 --> 00:06:35,080 Speaker 1: make sure you're delivering programs so that when they leave 148 00:06:35,120 --> 00:06:37,120 Speaker 1: prison they're better humans. 149 00:06:37,000 --> 00:06:37,920 Speaker 3: Not better crims. 150 00:06:38,720 --> 00:06:40,520 Speaker 4: I think that's a really important point, Katie, And I 151 00:06:40,560 --> 00:06:42,680 Speaker 4: think you know, it's easy to go, oh, well, you know, 152 00:06:42,720 --> 00:06:45,520 Speaker 4: there's more beds than there is prisoners, But we're working 153 00:06:45,520 --> 00:06:48,960 Speaker 4: through a process of maintaining our infrastructure. We're working through 154 00:06:49,000 --> 00:06:52,200 Speaker 4: a process of removing surge capacity. So we've got people 155 00:06:52,240 --> 00:06:54,760 Speaker 4: in locations where we normally wouldn't hold people that we're 156 00:06:54,760 --> 00:06:56,279 Speaker 4: still working through moving out. 157 00:06:56,160 --> 00:06:56,719 Speaker 2: Of that space. 158 00:06:56,760 --> 00:07:00,680 Speaker 4: Okay, and that's all the important work we do to 159 00:07:00,720 --> 00:07:03,680 Speaker 4: balance our system, which reduces risk and then opens up 160 00:07:03,680 --> 00:07:07,560 Speaker 4: our capacity to deliver more services. But inside that, you know, 161 00:07:07,640 --> 00:07:11,600 Speaker 4: we've been recruiting heavily in our rehab and reintegration space. 162 00:07:11,680 --> 00:07:14,880 Speaker 4: We've been recruiting in our education and employment space. You know, 163 00:07:14,960 --> 00:07:18,440 Speaker 4: we've increased the amount of education services that we've done 164 00:07:18,920 --> 00:07:21,840 Speaker 4: on previous years. We've increased the amount of people participating 165 00:07:21,840 --> 00:07:24,400 Speaker 4: in programs. In particular, over the last few months, we're 166 00:07:24,400 --> 00:07:27,320 Speaker 4: starting to see jumps in that in those services. 167 00:07:27,440 --> 00:07:29,960 Speaker 1: I mean, as a deputy commissioner, are you are you 168 00:07:30,040 --> 00:07:32,600 Speaker 1: sort of satisfied with the programs and things that are 169 00:07:32,680 --> 00:07:34,880 Speaker 1: running now? Do you feel as though there is enough 170 00:07:35,200 --> 00:07:37,800 Speaker 1: for those that are in our correctional facilities. 171 00:07:38,120 --> 00:07:40,960 Speaker 4: I think twenty twenty six is our year to come 172 00:07:41,000 --> 00:07:42,600 Speaker 4: back to you, Kadi and say we've made a big 173 00:07:42,680 --> 00:07:46,160 Speaker 4: jump forward. We're continually moving in the right direction, and 174 00:07:46,240 --> 00:07:49,480 Speaker 4: we've come out of multiple years of significant challenge. And 175 00:07:49,840 --> 00:07:52,560 Speaker 4: it takes time to do that because you know, as 176 00:07:52,640 --> 00:07:54,840 Speaker 4: you guys know, as your listeners know, it's not an 177 00:07:54,840 --> 00:07:57,720 Speaker 4: easy place to recruit to in the territory so we've 178 00:07:57,720 --> 00:08:01,680 Speaker 4: got a significant amount of recruitment coming. We've been recruiting 179 00:08:01,680 --> 00:08:03,800 Speaker 4: hard and we're going to continue to recruit hard across 180 00:08:03,880 --> 00:08:07,080 Speaker 4: our system. But in those first phases of risk, you 181 00:08:07,160 --> 00:08:09,320 Speaker 4: focus on your front end, You focus on your frontline 182 00:08:09,360 --> 00:08:12,280 Speaker 4: services and community safety, and the second phase, which we're 183 00:08:12,400 --> 00:08:15,960 Speaker 4: significantly and now, is really looking at those enabling services 184 00:08:15,960 --> 00:08:17,840 Speaker 4: and that's where we'll start to see the changes in 185 00:08:17,960 --> 00:08:19,000 Speaker 4: rehab and reintegration. 186 00:08:19,160 --> 00:08:22,160 Speaker 1: Now, in terms of the additional G four S officers, 187 00:08:22,280 --> 00:08:24,600 Speaker 1: I know that there's some more set to commence this month, 188 00:08:24,640 --> 00:08:27,520 Speaker 1: that's according to the government yesterday. How are things tracking 189 00:08:27,680 --> 00:08:30,320 Speaker 1: with G four EAS and in terms of you know, 190 00:08:30,400 --> 00:08:32,640 Speaker 1: taking away I guess some of the load on our 191 00:08:33,040 --> 00:08:34,120 Speaker 1: correctional staff. 192 00:08:34,559 --> 00:08:37,920 Speaker 4: Yeah, so our plan around you know, embedding some support 193 00:08:37,960 --> 00:08:40,840 Speaker 4: from G four S into our system is really coming together. 194 00:08:40,960 --> 00:08:43,800 Speaker 2: So you know, our court services are. 195 00:08:43,679 --> 00:08:47,360 Speaker 4: Here in the territ in Darwin really going really well, 196 00:08:47,400 --> 00:08:49,439 Speaker 4: and you know, you want to find your feet and. 197 00:08:49,360 --> 00:08:50,520 Speaker 2: You want to manage those risks. 198 00:08:50,600 --> 00:08:52,439 Speaker 4: You're bringing on services like this for the first time 199 00:08:52,480 --> 00:08:54,520 Speaker 4: we've done that and G for us have done that well. 200 00:08:55,160 --> 00:08:58,600 Speaker 4: They've just finished a significant recruitment program here and they're 201 00:08:58,600 --> 00:09:02,600 Speaker 4: employing locals YEP to fuell gaps in their services to 202 00:09:02,760 --> 00:09:06,160 Speaker 4: open up the Darwin Transitional Center, which is the old 203 00:09:06,160 --> 00:09:09,480 Speaker 4: police watchouse. So they were looking at that starting up 204 00:09:09,760 --> 00:09:13,120 Speaker 4: in mid December early December. That'll be a huge piece 205 00:09:13,160 --> 00:09:16,000 Speaker 4: for us because that'll enable prisoners to get to courts. 206 00:09:15,920 --> 00:09:19,520 Speaker 1: And so that'll be here in our cbdep. 207 00:09:18,960 --> 00:09:22,000 Speaker 4: So we currently house fifty prisoners in there, and what 208 00:09:22,040 --> 00:09:23,800 Speaker 4: we're going to be doing is converting that to a 209 00:09:23,840 --> 00:09:27,240 Speaker 4: model that enables better transition through courts, so people are 210 00:09:27,240 --> 00:09:31,200 Speaker 4: getting access to court faster and they get their remand 211 00:09:31,200 --> 00:09:33,520 Speaker 4: services and then they can push out to us back 212 00:09:33,520 --> 00:09:35,000 Speaker 4: into the prison when they get sentenced. 213 00:09:35,040 --> 00:09:37,320 Speaker 1: Yeah. Right, So a bit more of a remand center 214 00:09:37,480 --> 00:09:39,760 Speaker 1: rather than sort of keeping them there for. 215 00:09:40,120 --> 00:09:41,599 Speaker 2: Very short term. 216 00:09:41,800 --> 00:09:45,280 Speaker 4: Very court enabling is the focus h and it's very 217 00:09:45,280 --> 00:09:47,679 Speaker 4: similar to what we're doing in Alice Springs. So the 218 00:09:47,720 --> 00:09:50,079 Speaker 4: first step in Alice Springs is to step into the 219 00:09:51,080 --> 00:09:54,040 Speaker 4: court services and that'll be up and running early December, 220 00:09:54,080 --> 00:09:56,040 Speaker 4: and then we'll start to see what the impacts of 221 00:09:56,080 --> 00:09:58,200 Speaker 4: that and we'll grow that out with a goal to 222 00:09:58,240 --> 00:10:00,480 Speaker 4: be actually supporting hospital escorre as well. 223 00:10:00,520 --> 00:10:01,880 Speaker 2: At some stage it. 224 00:10:01,840 --> 00:10:03,600 Speaker 1: Sounds like it's going to be another busy year for 225 00:10:03,679 --> 00:10:05,840 Speaker 1: you guys, but it's been a massive year, you'd have 226 00:10:05,920 --> 00:10:09,760 Speaker 1: to say, four corrections in the Northern Territory with those 227 00:10:09,800 --> 00:10:12,760 Speaker 1: prisoner numbers really going right up and having to do 228 00:10:12,800 --> 00:10:17,079 Speaker 1: a lot of work to accommodate those additional prisoners. Deputy 229 00:10:17,080 --> 00:10:21,200 Speaker 1: Commissioner four Custodial Operations, Kim McKay, it's always good to 230 00:10:21,240 --> 00:10:21,760 Speaker 1: catch up with you. 231 00:10:21,800 --> 00:10:23,360 Speaker 3: I really appreciate your time this morning. 232 00:10:23,520 --> 00:10:24,079 Speaker 2: Thanks Katie. 233 00:10:24,120 --> 00:10:25,840 Speaker 4: We're really proud of the work that our staff do 234 00:10:26,160 --> 00:10:27,600 Speaker 4: and thank you for your support through the year. 235 00:10:27,760 --> 00:10:28,560 Speaker 3: Thank you