1 00:00:00,680 --> 00:00:04,880 Speaker 1: Hello, my name's Santasha Nabananga Bamblet. I'm a proud yor 2 00:00:04,960 --> 00:00:08,639 Speaker 1: the Order KERNI Whoalbury and a waddery woman. And before 3 00:00:08,680 --> 00:00:11,160 Speaker 1: we get started on She's on the Money podcast, I 4 00:00:11,160 --> 00:00:14,319 Speaker 1: would like to acknowledge the traditional custodians of the land 5 00:00:14,400 --> 00:00:17,759 Speaker 1: of which this podcast is recorded on a wondery country, 6 00:00:18,120 --> 00:00:22,240 Speaker 1: acknowledging the elders, the ancestors and the next generation coming 7 00:00:22,320 --> 00:00:26,960 Speaker 1: through as this podcast is about connecting, empowering, knowledge sharing 8 00:00:27,080 --> 00:00:30,120 Speaker 1: and the storytelling of you to make a difference for 9 00:00:30,240 --> 00:00:33,080 Speaker 1: today and lasting impactful tomorrow. 10 00:00:33,320 --> 00:00:34,200 Speaker 2: Let's get into it. 11 00:00:34,360 --> 00:00:53,640 Speaker 3: She's on the Money, She's on the Money. 12 00:00:57,400 --> 00:01:00,319 Speaker 2: Hello, and welcome to She's on the Money. But Gus, 13 00:01:00,360 --> 00:01:03,360 Speaker 2: that helps you build a business that thrives. Yes, we're 14 00:01:03,400 --> 00:01:07,000 Speaker 2: back for another Business Bible episode, and I am Victoria Devine, 15 00:01:07,080 --> 00:01:10,360 Speaker 2: an ex financial advisor who has a background in psychology 16 00:01:10,400 --> 00:01:13,840 Speaker 2: and I currently run several successful businesses. As always, I 17 00:01:13,840 --> 00:01:16,880 Speaker 2: am joined by my beautiful co host and friend who 18 00:01:16,959 --> 00:01:19,440 Speaker 2: is one of the hardest working side hustles I know, 19 00:01:19,560 --> 00:01:21,520 Speaker 2: Miss just Griacy. Welcome back. 20 00:01:21,680 --> 00:01:24,119 Speaker 4: I'm so excited. I've been waiting for this episode because 21 00:01:24,120 --> 00:01:26,319 Speaker 4: I feel like we did part one, and everyone's like, 22 00:01:26,319 --> 00:01:27,839 Speaker 4: where's part two today? 23 00:01:27,959 --> 00:01:31,319 Speaker 2: Today? Only do one Business Bible episode a month. We 24 00:01:31,360 --> 00:01:33,800 Speaker 2: are doing the best that we can. But welcome to 25 00:01:33,959 --> 00:01:37,800 Speaker 2: Part two of Marketing one oh one. This topic, it's juicy. 26 00:01:37,959 --> 00:01:40,240 Speaker 2: I love talking marketing in this team. We had to 27 00:01:40,280 --> 00:01:43,440 Speaker 2: split it into two episodes because it was so juicy. 28 00:01:43,480 --> 00:01:45,320 Speaker 2: So if you missed part one, don't worry. I will 29 00:01:45,319 --> 00:01:47,360 Speaker 2: obviously have you covered. I will link it in the 30 00:01:47,360 --> 00:01:50,120 Speaker 2: show notes. In the first episode, Jess and I we 31 00:01:50,200 --> 00:01:53,520 Speaker 2: laid down the foundations of our marketing strategy. We dove 32 00:01:53,520 --> 00:01:56,400 Speaker 2: really deep into the importance of branding and how to 33 00:01:56,480 --> 00:01:59,640 Speaker 2: define your brand identity and then really lock in your 34 00:01:59,720 --> 00:02:02,840 Speaker 2: US or your unique selling position, which is the thing 35 00:02:03,000 --> 00:02:05,200 Speaker 2: that is going to make you stand out from the crowd. 36 00:02:05,720 --> 00:02:08,520 Speaker 2: Then we got into what's called owned media. We chatted 37 00:02:08,560 --> 00:02:11,120 Speaker 2: about your website, your email list, all the stuff that 38 00:02:11,280 --> 00:02:15,880 Speaker 2: you control completely. It's the foundation of your marketing arguably 39 00:02:15,919 --> 00:02:18,760 Speaker 2: the most important part where you're not actually playing by 40 00:02:18,760 --> 00:02:22,120 Speaker 2: somebody else's rules, but you are speaking directly to your 41 00:02:22,160 --> 00:02:24,920 Speaker 2: audience and building a real connection. So if you didn't 42 00:02:24,960 --> 00:02:27,760 Speaker 2: listen to that, I think you should, because to me, 43 00:02:28,360 --> 00:02:32,040 Speaker 2: that's the thing to absolutely nail. But today we're going 44 00:02:32,080 --> 00:02:33,600 Speaker 2: to talk about some stuff that you can have a 45 00:02:33,639 --> 00:02:35,920 Speaker 2: bit more fun with, Like you want to nail the 46 00:02:35,960 --> 00:02:37,960 Speaker 2: first part, and we all want to nail socials, right 47 00:02:38,000 --> 00:02:40,919 Speaker 2: and absolutely Jess is really good at social so we've 48 00:02:40,960 --> 00:02:44,160 Speaker 2: got tips and tricks from her, but those things should 49 00:02:44,240 --> 00:02:45,880 Speaker 2: come as kind of like the base. 50 00:02:45,760 --> 00:02:47,840 Speaker 4: Right Jess, Yeah, definitely, I will link that episode in 51 00:02:47,880 --> 00:02:49,560 Speaker 4: the show notes. If you haven't listened to it already, 52 00:02:49,600 --> 00:02:51,720 Speaker 4: definitely go back and give it a crack. But we've 53 00:02:51,760 --> 00:02:54,120 Speaker 4: laid down the branding and owned media foundations, and it 54 00:02:54,120 --> 00:02:57,640 Speaker 4: feels like the next logical step is to chat about socials, which, 55 00:02:58,000 --> 00:03:00,240 Speaker 4: to use the metaphor that we were talking about, it's 56 00:03:00,240 --> 00:03:03,640 Speaker 4: a rented episode, it's a rented category, right, Yeah. 57 00:03:03,360 --> 00:03:06,560 Speaker 2: Absolutely, it is time to get your socials sorted. Maybe 58 00:03:06,560 --> 00:03:08,640 Speaker 2: this is the kickup the butt that I need to 59 00:03:08,680 --> 00:03:11,480 Speaker 2: get back into creating tiktoks and back into you know, 60 00:03:11,520 --> 00:03:15,320 Speaker 2: putting my face everywhere. I know that sounds really lame, 61 00:03:15,480 --> 00:03:18,680 Speaker 2: but Jess, you and I both know deeply that the 62 00:03:18,760 --> 00:03:20,920 Speaker 2: type of social media that converts is the type of 63 00:03:20,960 --> 00:03:24,480 Speaker 2: social media that feels personal. I have fallen off the 64 00:03:24,520 --> 00:03:27,320 Speaker 2: bandwagon personally, so I feel like, this episode is for 65 00:03:27,400 --> 00:03:29,560 Speaker 2: me as much as it is for our community. So 66 00:03:29,600 --> 00:03:32,920 Speaker 2: hopefully by the end both of us can get our 67 00:03:32,960 --> 00:03:35,600 Speaker 2: stuff together. So I am with you. I call this 68 00:03:35,680 --> 00:03:38,920 Speaker 2: the rented space because while it is a really good 69 00:03:39,000 --> 00:03:42,800 Speaker 2: tool for building visibility and engaging with your audience, you 70 00:03:42,880 --> 00:03:45,560 Speaker 2: don't actually own Facebook, or you don't own Instagram, or 71 00:03:45,560 --> 00:03:47,760 Speaker 2: you don't own TikTok, and this means that you're kind 72 00:03:47,760 --> 00:03:52,440 Speaker 2: of always at the mercy of the algorithm changes or 73 00:03:52,520 --> 00:03:55,360 Speaker 2: like if there are a platform updates or even jess, 74 00:03:55,400 --> 00:03:57,840 Speaker 2: which can be really scary, you could be at the 75 00:03:57,960 --> 00:04:01,080 Speaker 2: risk of having your account suspended or hacked. Like if 76 00:04:01,120 --> 00:04:03,320 Speaker 2: too many people report your content, even if it is 77 00:04:03,400 --> 00:04:06,720 Speaker 2: really great content, Facebook might be like, well that accounts 78 00:04:06,760 --> 00:04:09,560 Speaker 2: too much issue, just suspend it. Yeah, what a nightmare. 79 00:04:09,800 --> 00:04:12,800 Speaker 2: And relying solely on social media for your marketing, I 80 00:04:12,800 --> 00:04:16,600 Speaker 2: would say in this day and age, relatively risky because 81 00:04:16,640 --> 00:04:22,000 Speaker 2: what works today might actually completely disappear tomorrow. However, that said, 82 00:04:22,400 --> 00:04:25,560 Speaker 2: I would say it's a very critical, very important part 83 00:04:25,600 --> 00:04:29,000 Speaker 2: of your overall strategy. Because socials can be completely free. 84 00:04:29,040 --> 00:04:31,800 Speaker 2: It enables you to reach a really broad audience. You 85 00:04:31,839 --> 00:04:34,000 Speaker 2: can kind of give your audience an insight into your 86 00:04:34,000 --> 00:04:36,640 Speaker 2: brand's personality, and you're able to drive a heap of 87 00:04:36,760 --> 00:04:40,280 Speaker 2: traffic to your owned channels like your website or your 88 00:04:40,279 --> 00:04:43,559 Speaker 2: email list, and you can consistently be working on going Hey, Jess, 89 00:04:43,560 --> 00:04:47,039 Speaker 2: so I see you. We're on TikTok together, sign up 90 00:04:47,080 --> 00:04:47,719 Speaker 2: for my newsletter. 91 00:04:47,960 --> 00:04:48,159 Speaker 4: Yeah. 92 00:04:48,200 --> 00:04:51,040 Speaker 2: So I think that that's a really powerful connection there. 93 00:04:51,080 --> 00:04:53,440 Speaker 2: And the key is just I feel like I'm telling 94 00:04:53,480 --> 00:04:55,839 Speaker 2: you stuff you already know, but it's to use social 95 00:04:55,880 --> 00:04:58,680 Speaker 2: media as a way to build relationships and drive people 96 00:04:58,800 --> 00:05:02,120 Speaker 2: back to those spaces that you completely own. So at 97 00:05:02,120 --> 00:05:04,479 Speaker 2: the start, I know it's really tempting to jump on 98 00:05:04,600 --> 00:05:07,360 Speaker 2: every single social media platform. I mean I did. That's 99 00:05:07,360 --> 00:05:10,839 Speaker 2: why I own every single social media handle, every single platform. 100 00:05:10,839 --> 00:05:12,240 Speaker 2: I'm like, well, if we're going to go all out 101 00:05:12,240 --> 00:05:14,680 Speaker 2: with this, she's on the money. Think she's on the money. Twitter, 102 00:05:14,800 --> 00:05:17,159 Speaker 2: she's on the money, TikTok, she's on the money. Back 103 00:05:17,160 --> 00:05:20,480 Speaker 2: in the day, musically, I was across it. But you 104 00:05:20,480 --> 00:05:22,600 Speaker 2: know what, I might have had the platform, but does 105 00:05:22,600 --> 00:05:25,719 Speaker 2: that mean I used it. Absolutely not, So I would 106 00:05:25,720 --> 00:05:28,120 Speaker 2: say right now in the while, it's super tempting to 107 00:05:28,160 --> 00:05:30,960 Speaker 2: get across all socials because, like Jess, as we said before, 108 00:05:31,440 --> 00:05:35,080 Speaker 2: free money win. In my opinion, it is a one 109 00:05:35,120 --> 00:05:38,400 Speaker 2: way ticket being overwhelmed, and at the end of the day, 110 00:05:38,640 --> 00:05:41,279 Speaker 2: like focusing on one thing and doing it really bloody 111 00:05:41,320 --> 00:05:44,839 Speaker 2: well is so much more powerful than doing it across 112 00:05:44,839 --> 00:05:47,880 Speaker 2: a whole heap of platforms not so well. Yeah, so, Jess, 113 00:05:47,920 --> 00:05:49,680 Speaker 2: let's talk about how we can avoid this when it 114 00:05:49,680 --> 00:05:53,359 Speaker 2: comes to social media. I said before, it's best to 115 00:05:53,400 --> 00:05:55,760 Speaker 2: start with one and do it well. How would you 116 00:05:55,880 --> 00:05:57,200 Speaker 2: pick which one's good for you? 117 00:05:57,760 --> 00:05:59,120 Speaker 4: I think it's going to depend a little bit on 118 00:05:59,120 --> 00:06:01,320 Speaker 4: what type of business that you have, and it's also 119 00:06:01,360 --> 00:06:04,120 Speaker 4: probably going to depend a little bit on who or 120 00:06:04,160 --> 00:06:06,800 Speaker 4: what is in your team and what you want to achieve. 121 00:06:06,839 --> 00:06:08,880 Speaker 4: So different platforms are great for different reasons. I think 122 00:06:08,880 --> 00:06:13,560 Speaker 4: that we love TikTok because reach is really vast. On 123 00:06:13,640 --> 00:06:15,880 Speaker 4: Tipto a lot more organic, it's a lot more organic, 124 00:06:16,000 --> 00:06:19,920 Speaker 4: and there seems to be a lot more predisposition to virality. 125 00:06:20,080 --> 00:06:21,640 Speaker 4: The tricky thing is is it can be hard to 126 00:06:21,680 --> 00:06:23,480 Speaker 4: figure out what will work and what won't, and to 127 00:06:24,000 --> 00:06:25,680 Speaker 4: test and test again you have to do a lot 128 00:06:25,720 --> 00:06:28,440 Speaker 4: of a B testing and often it'll be the most 129 00:06:28,480 --> 00:06:30,600 Speaker 4: low fire content that does well. I think that you 130 00:06:30,720 --> 00:06:34,159 Speaker 4: least expect the tall five seconds to make reaches four 131 00:06:34,160 --> 00:06:36,120 Speaker 4: million people and you're like, how did that happen? 132 00:06:36,640 --> 00:06:41,200 Speaker 2: Me trying to show you guys how to open a lettuce? Yeah, exactly. 133 00:06:41,279 --> 00:06:43,080 Speaker 4: But it's stuff like that, and I think TikTok is 134 00:06:43,200 --> 00:06:47,440 Speaker 4: really great for showing brand personality, showing behind the scenes content. 135 00:06:47,520 --> 00:06:50,440 Speaker 4: I think we've spoken before two companies that we just 136 00:06:50,480 --> 00:06:54,520 Speaker 4: love consuming their content. We love Duo Lingo, we love 137 00:06:54,680 --> 00:06:56,000 Speaker 4: the Jazz Handmade. 138 00:06:55,560 --> 00:06:57,240 Speaker 2: Girls, Oh my gosh, they're iconic. 139 00:06:57,480 --> 00:06:59,320 Speaker 4: The Remi brand girls as well. I feel like they 140 00:06:59,320 --> 00:07:01,960 Speaker 4: do an awesome job of taking you behind the scenes, 141 00:07:01,960 --> 00:07:03,760 Speaker 4: and they do that really well on TikTok. 142 00:07:03,839 --> 00:07:05,880 Speaker 2: Yeah, one hundred percent. I feel like I'm obsessed with 143 00:07:05,920 --> 00:07:08,559 Speaker 2: the Jazz had Made content. They're so fun. 144 00:07:09,200 --> 00:07:11,200 Speaker 4: Instagram you can share that same sort of content, and 145 00:07:11,240 --> 00:07:13,560 Speaker 4: it's really fun for real time content because obviously you 146 00:07:13,600 --> 00:07:16,400 Speaker 4: have the stories features, So when we travel, you'll often 147 00:07:16,440 --> 00:07:18,760 Speaker 4: see you know that she's on the money. Instagram stories 148 00:07:18,800 --> 00:07:21,040 Speaker 4: will be popping off because we're keeping you updated in 149 00:07:21,160 --> 00:07:23,560 Speaker 4: real time. But I think it's really reflecting on what 150 00:07:23,600 --> 00:07:26,960 Speaker 4: you want to achieve and assessing what those platforms offer 151 00:07:27,000 --> 00:07:29,560 Speaker 4: and how that could align to your social media strategy. 152 00:07:29,200 --> 00:07:31,520 Speaker 2: One hundred percent. And I mean there can be like 153 00:07:31,520 --> 00:07:33,960 Speaker 2: a two birds, one stone moment. So a lot of 154 00:07:34,000 --> 00:07:37,080 Speaker 2: the time, if I'm filming a video for TikTok, I 155 00:07:37,240 --> 00:07:40,400 Speaker 2: will also replicate that and post it on Instagram because 156 00:07:40,400 --> 00:07:43,680 Speaker 2: it is wild. How if I post something on TikTok, 157 00:07:43,880 --> 00:07:45,560 Speaker 2: you know, I might get five hundred views, and I'll 158 00:07:45,600 --> 00:07:48,000 Speaker 2: be like, oh, that is not going as well as 159 00:07:48,040 --> 00:07:50,960 Speaker 2: I thought it would. And a very good example obviously 160 00:07:51,040 --> 00:07:54,400 Speaker 2: not about brand, but like I posted a video of 161 00:07:54,480 --> 00:07:58,400 Speaker 2: my baby bump when I was pregnant on TikTok, got 162 00:07:58,440 --> 00:08:01,320 Speaker 2: like three views. I posted it on Instagram and it 163 00:08:01,560 --> 00:08:04,680 Speaker 2: got millions and it is still getting views today. Don't 164 00:08:04,720 --> 00:08:07,560 Speaker 2: know why the algorithm has picked it up, but the 165 00:08:07,600 --> 00:08:11,520 Speaker 2: algorithm on TikTok clearly didn't like it. Yeah, So sometimes 166 00:08:11,720 --> 00:08:13,600 Speaker 2: it's not your content, And I think that that's a 167 00:08:13,640 --> 00:08:16,400 Speaker 2: really good lesson in just not taking it personally either, 168 00:08:16,480 --> 00:08:19,320 Speaker 2: Like if your content isn't performing, you just need to 169 00:08:19,400 --> 00:08:22,600 Speaker 2: get back up and do more content the next day. 170 00:08:22,680 --> 00:08:25,480 Speaker 2: Like sometimes you just need to try and try again, 171 00:08:25,840 --> 00:08:28,560 Speaker 2: as opposed to going like oh my god, that's so embarrassing, 172 00:08:28,600 --> 00:08:31,320 Speaker 2: like my video got no views. Yeah, sometimes you're just 173 00:08:31,320 --> 00:08:33,680 Speaker 2: a victim of the algorithm and that's okay. Yeah, And 174 00:08:33,720 --> 00:08:36,960 Speaker 2: I think that the hardest part, And like I suffer 175 00:08:37,000 --> 00:08:38,800 Speaker 2: from this a lot at the moment, the team aren't 176 00:08:39,400 --> 00:08:41,680 Speaker 2: at my neck at the moment being like there you 177 00:08:41,679 --> 00:08:43,800 Speaker 2: need to do more content, Like we need more face 178 00:08:43,840 --> 00:08:47,320 Speaker 2: to camera pieces of video. It's a lot about confidence 179 00:08:47,679 --> 00:08:49,880 Speaker 2: and feeling like, oh my god, like I don't know 180 00:08:49,920 --> 00:08:51,760 Speaker 2: if I want to put my face to the brand, 181 00:08:52,000 --> 00:08:54,640 Speaker 2: Like this is so awkward. I've never spoken on camera before. 182 00:08:55,200 --> 00:08:57,120 Speaker 2: You can practice, You can take a whole heap of 183 00:08:57,160 --> 00:08:59,240 Speaker 2: videos and not post them, like you can play with 184 00:08:59,280 --> 00:09:01,120 Speaker 2: it and see how you go. I think it's about 185 00:09:01,160 --> 00:09:03,440 Speaker 2: just getting out there and having a crack at it, 186 00:09:03,520 --> 00:09:07,720 Speaker 2: because at the end of the day, content is challenging 187 00:09:07,880 --> 00:09:12,440 Speaker 2: because there's such a higher level of expectation nowadays of 188 00:09:12,520 --> 00:09:15,120 Speaker 2: the style of content. But like Jess, one of the 189 00:09:15,160 --> 00:09:17,320 Speaker 2: tips I've got now that you and I are both 190 00:09:17,360 --> 00:09:19,679 Speaker 2: really good at batching. What is batching? 191 00:09:19,960 --> 00:09:22,720 Speaker 4: So batching is filming your content in bulk. And so 192 00:09:22,800 --> 00:09:25,120 Speaker 4: I guess sometimes when we think about the content that 193 00:09:25,120 --> 00:09:27,120 Speaker 4: we're filming or that we're consuming day to day, it 194 00:09:27,200 --> 00:09:30,680 Speaker 4: might seem like it's all being captured that moment and 195 00:09:30,720 --> 00:09:32,480 Speaker 4: we're sitting at the airport or we're sitting in the office, 196 00:09:32,480 --> 00:09:36,280 Speaker 4: we film something and there's such and absolutely like that 197 00:09:36,400 --> 00:09:38,480 Speaker 4: is a valid way working, and sometimes we do it. 198 00:09:38,720 --> 00:09:41,319 Speaker 4: That batching is really great because what you're doing is 199 00:09:41,360 --> 00:09:43,360 Speaker 4: you're generally coming in with a plan. So maybe you've 200 00:09:43,400 --> 00:09:46,480 Speaker 4: got six videos that you want to film, and you 201 00:09:46,520 --> 00:09:48,720 Speaker 4: know it allows you to make the most of your time. 202 00:09:48,960 --> 00:09:51,360 Speaker 4: So you might go, Okay, I've got these six videos. 203 00:09:51,760 --> 00:09:53,520 Speaker 4: I know exactly what I want to touch on in 204 00:09:53,559 --> 00:09:55,160 Speaker 4: all of them, and so I'm going to film them 205 00:09:55,160 --> 00:09:58,080 Speaker 4: back to back. I'm going to lead into one another, 206 00:09:58,240 --> 00:10:00,920 Speaker 4: so I might, you know, do a three part series 207 00:10:00,960 --> 00:10:02,439 Speaker 4: and I film them all at the same time, in 208 00:10:02,480 --> 00:10:04,560 Speaker 4: the same outfit, in the same spot. It's really easy, 209 00:10:04,920 --> 00:10:07,080 Speaker 4: and then I edit it down into three separate videos 210 00:10:07,160 --> 00:10:09,000 Speaker 4: or something like that. So you're batching it up all 211 00:10:09,040 --> 00:10:11,400 Speaker 4: at once. If you're someone who like me, has a 212 00:10:11,480 --> 00:10:13,400 Speaker 4: nine to five, maybe a bulk filming on the weekend 213 00:10:13,440 --> 00:10:15,000 Speaker 4: and you said it, decided a day to do it, 214 00:10:15,120 --> 00:10:17,400 Speaker 4: or if you're a business maybe you have a dedicated 215 00:10:17,440 --> 00:10:19,520 Speaker 4: day where you know you're turning up with hair and makeup, 216 00:10:19,520 --> 00:10:20,560 Speaker 4: because that makes you feel common. 217 00:10:20,600 --> 00:10:22,439 Speaker 2: Gosh, if I have my hair and makeup animal, it's like, 218 00:10:22,520 --> 00:10:24,720 Speaker 2: is there anything else you wanted filmed? Because like I'm 219 00:10:24,800 --> 00:10:27,640 Speaker 2: looking and feeling my best right now exactly. 220 00:10:27,720 --> 00:10:29,640 Speaker 4: So it's about like finding a time where you're in 221 00:10:29,679 --> 00:10:31,640 Speaker 4: the mood, in the zone, because I do think you 222 00:10:31,720 --> 00:10:33,320 Speaker 4: kind of have to be in the right headspace to 223 00:10:33,360 --> 00:10:35,920 Speaker 4: be creative content due and I feel like that's such 224 00:10:35,920 --> 00:10:38,000 Speaker 4: a big part that people don't talk about, Like the 225 00:10:38,080 --> 00:10:42,640 Speaker 4: head space to film pieces of content is actually a 226 00:10:42,679 --> 00:10:43,960 Speaker 4: really real conundrum. 227 00:10:44,040 --> 00:10:44,280 Speaker 1: Yeah. 228 00:10:44,280 --> 00:10:46,559 Speaker 4: And then you're capitalizing on that energy that you've got 229 00:10:46,600 --> 00:10:48,400 Speaker 4: and you're filming all of the things you want to 230 00:10:48,400 --> 00:10:50,520 Speaker 4: film at once. Maybe you're filming five videos, maybe you're 231 00:10:50,520 --> 00:10:53,599 Speaker 4: filming twenty videos whatever, and then you have content to 232 00:10:54,120 --> 00:10:56,800 Speaker 4: feed out slowly. Yeah, And what that does is it 233 00:10:56,840 --> 00:10:58,160 Speaker 4: means that you're not getting to the end of the 234 00:10:58,240 --> 00:10:59,880 Speaker 4: day and going, oh god, I haven't filmed a TikTok 235 00:10:59,880 --> 00:11:01,760 Speaker 4: I need to film TikTok to because I haven't. 236 00:11:01,520 --> 00:11:03,320 Speaker 2: Been on the internet at all. Yeah, it's like what 237 00:11:03,400 --> 00:11:05,080 Speaker 2: shees on the money does, right, So, like we do 238 00:11:05,120 --> 00:11:08,040 Speaker 2: a hip of batch content, and that batch content sees 239 00:11:08,120 --> 00:11:10,680 Speaker 2: us through the week, right, So like you might see 240 00:11:10,720 --> 00:11:13,800 Speaker 2: a Monday video, Wednesday video, a Friday video from us, 241 00:11:14,000 --> 00:11:16,040 Speaker 2: and that might have been planned, but any of the 242 00:11:16,080 --> 00:11:18,120 Speaker 2: stuff in between that is us going, oh, we do 243 00:11:18,160 --> 00:11:20,640 Speaker 2: have capacity. We'll jump on so that we get that 244 00:11:20,760 --> 00:11:24,560 Speaker 2: balance of batching content and also feeling organic. But the 245 00:11:24,600 --> 00:11:27,400 Speaker 2: pressure's taken off because if we get to Friday and 246 00:11:27,400 --> 00:11:29,200 Speaker 2: we're like, oh my god, Jess, I've forgotten what's my 247 00:11:29,240 --> 00:11:33,720 Speaker 2: unsolicited recommendation for the newsletter and we get completely sidetracked. Yeah, 248 00:11:33,800 --> 00:11:36,240 Speaker 2: the social side of things is still ticking away, and 249 00:11:36,280 --> 00:11:38,640 Speaker 2: it's totally okay if we fall off the bandwagon for 250 00:11:38,640 --> 00:11:41,600 Speaker 2: a day because they't worry organically, we'll jump back on it. 251 00:11:41,679 --> 00:11:44,920 Speaker 2: But there's never been a blip for our consumers, right Yeah. 252 00:11:45,040 --> 00:11:47,520 Speaker 2: So what I do is get comfortable on one platform 253 00:11:47,520 --> 00:11:50,200 Speaker 2: and then you can start expanding to other platforms. And 254 00:11:50,280 --> 00:11:53,160 Speaker 2: a great way to doing this is repurposing content, which 255 00:11:53,160 --> 00:11:56,920 Speaker 2: I touched on just before, but there are literal platforms 256 00:11:56,960 --> 00:12:00,439 Speaker 2: that you can use so repurpose It is a website 257 00:12:00,520 --> 00:12:03,439 Speaker 2: that you can use that you link all your socials 258 00:12:03,520 --> 00:12:06,080 Speaker 2: up and it will repurpose the content for you, so 259 00:12:06,120 --> 00:12:08,280 Speaker 2: you don't even have to, you know, manually go on 260 00:12:08,440 --> 00:12:11,960 Speaker 2: and download your TikTok video, remove the watermark, upload it 261 00:12:11,960 --> 00:12:14,839 Speaker 2: to Instagram Stories, ride a caption. It will actually in 262 00:12:14,880 --> 00:12:17,360 Speaker 2: the background. Just do that for you and push it 263 00:12:17,360 --> 00:12:21,520 Speaker 2: to multiple channels. So one video that you film, let's, 264 00:12:21,520 --> 00:12:24,760 Speaker 2: for example, say for TikTok, you wouldn't upload to TikTok. 265 00:12:24,800 --> 00:12:26,880 Speaker 2: You'd upload to this platform and it would push to 266 00:12:27,400 --> 00:12:31,200 Speaker 2: YouTube shorts, it would push to Facebook videos, it would 267 00:12:31,200 --> 00:12:33,920 Speaker 2: push to Instagram, it would push to your TikTok, it 268 00:12:33,960 --> 00:12:37,400 Speaker 2: would also push to like LinkedIn short videos, and you've 269 00:12:37,400 --> 00:12:41,480 Speaker 2: got that one video going to multiple different platforms, and 270 00:12:42,200 --> 00:12:45,120 Speaker 2: by doing that, you would set rules for that platform. 271 00:12:45,160 --> 00:12:49,000 Speaker 2: So I don't love a hashtag because hashtags recently have 272 00:12:49,120 --> 00:12:52,319 Speaker 2: become pushed down by the algorithm, so people who use 273 00:12:52,360 --> 00:12:56,880 Speaker 2: hashtags on Instagram don't get as many views as people 274 00:12:56,920 --> 00:12:59,600 Speaker 2: who don't write. So for me, I go right, no 275 00:12:59,760 --> 00:13:03,400 Speaker 2: has tags on Instagram, But on TikTok. TikTok is now 276 00:13:03,440 --> 00:13:06,559 Speaker 2: being used more as a search engine, so using hashtags 277 00:13:06,600 --> 00:13:08,880 Speaker 2: is actually really helpful on that platform. So you can 278 00:13:08,960 --> 00:13:12,120 Speaker 2: pre code it so that it will add particular hashtags 279 00:13:12,160 --> 00:13:14,760 Speaker 2: if you use a certain video or whatever. Anyway, it 280 00:13:14,800 --> 00:13:16,320 Speaker 2: does a lot of the hard work for you. 281 00:13:16,800 --> 00:13:20,439 Speaker 4: Yeah, incredible. And what about paying to appr on social media? 282 00:13:20,679 --> 00:13:23,640 Speaker 2: This takes us to the paid category. I think that's 283 00:13:23,640 --> 00:13:25,240 Speaker 2: a good place to go because I could go on 284 00:13:25,320 --> 00:13:28,280 Speaker 2: and on about repurposing content jests. But paid ads on 285 00:13:28,320 --> 00:13:31,040 Speaker 2: social media, like on Facebook or Instagram, you've probably sent 286 00:13:31,120 --> 00:13:33,000 Speaker 2: them a million times. You as a business owner have 287 00:13:33,000 --> 00:13:35,680 Speaker 2: probably thought about them as well. But they're your way 288 00:13:35,760 --> 00:13:39,720 Speaker 2: to show your content to a bigger but more targeted audience. 289 00:13:39,800 --> 00:13:42,400 Speaker 2: So they're really good for getting your product or service 290 00:13:42,920 --> 00:13:46,280 Speaker 2: in front of the right people. If you know, maybe 291 00:13:46,320 --> 00:13:48,680 Speaker 2: those people haven't followed you on Instagram or maybe don't 292 00:13:48,720 --> 00:13:51,240 Speaker 2: even know about you yet, but you can target the 293 00:13:51,320 --> 00:13:54,480 Speaker 2: right people based on their age, or their location, or 294 00:13:54,480 --> 00:13:57,360 Speaker 2: their interests, or even their behavior like whether they've visited 295 00:13:57,400 --> 00:14:00,439 Speaker 2: your website before. So, say Jess, I own and a 296 00:14:00,640 --> 00:14:02,880 Speaker 2: clothing shop and you were looking at a top of mine. 297 00:14:03,200 --> 00:14:05,200 Speaker 2: Then you were smart because you listened to Sheese on 298 00:14:05,200 --> 00:14:07,000 Speaker 2: the Money and you're like, I'm gonna put twenty four 299 00:14:07,000 --> 00:14:10,480 Speaker 2: hours between me and my spending. I as the owner 300 00:14:10,520 --> 00:14:12,240 Speaker 2: of that shop, just I really want you to buy 301 00:14:12,320 --> 00:14:14,120 Speaker 2: my top. I know that you're putting twenty four hours 302 00:14:14,160 --> 00:14:15,679 Speaker 2: between you and you're spending, but I hope at the 303 00:14:15,800 --> 00:14:18,280 Speaker 2: end of that twenty four hours you come back. What 304 00:14:18,320 --> 00:14:21,360 Speaker 2: I'm going to do is retarget you. So I know 305 00:14:21,600 --> 00:14:24,920 Speaker 2: that you, Jess, as an individual, have visited my website before, 306 00:14:24,960 --> 00:14:28,120 Speaker 2: so I'm going to send you an AD specifically that says, hey, 307 00:14:28,680 --> 00:14:31,000 Speaker 2: saw you were browsing on our website. If you want 308 00:14:31,000 --> 00:14:33,280 Speaker 2: to come back for something special, here's ten percent off 309 00:14:33,600 --> 00:14:35,840 Speaker 2: to get you to come back to my website, which 310 00:14:35,880 --> 00:14:40,040 Speaker 2: is really handy and actually honestly low key smart. But 311 00:14:40,120 --> 00:14:42,160 Speaker 2: also if you're not a business owner and you're listening 312 00:14:42,160 --> 00:14:46,040 Speaker 2: to this part as a marketing trap, but also as 313 00:14:46,040 --> 00:14:49,000 Speaker 2: a business owner, that's a very smart way to remind 314 00:14:49,080 --> 00:14:52,240 Speaker 2: the audience that you are marketing to that you still 315 00:14:52,240 --> 00:14:55,000 Speaker 2: really want our product, yess, And like it's finding the 316 00:14:55,040 --> 00:14:58,040 Speaker 2: fine line. So for example, like I always use the 317 00:14:58,040 --> 00:15:01,200 Speaker 2: candle business right, so you could target people who follow 318 00:15:01,200 --> 00:15:03,920 Speaker 2: home to court accounts or who have recently searched up 319 00:15:03,920 --> 00:15:06,600 Speaker 2: like home fragrances as well, so they don't necessarily have 320 00:15:06,680 --> 00:15:09,640 Speaker 2: to have been to your website. But Google ads are 321 00:15:09,680 --> 00:15:13,080 Speaker 2: a little bit different to like Facebook or Instagram ads. 322 00:15:13,480 --> 00:15:16,000 Speaker 2: These are kind of like ads that sit at the 323 00:15:16,000 --> 00:15:19,600 Speaker 2: top of your Google search. So if you were searching 324 00:15:19,640 --> 00:15:22,080 Speaker 2: something specific, like you've jumped online and you're like, I 325 00:15:22,120 --> 00:15:24,520 Speaker 2: really want to know best local candle. Maybe you're looking 326 00:15:24,520 --> 00:15:26,840 Speaker 2: for a digital marketing tool and you've typed in most 327 00:15:26,840 --> 00:15:30,720 Speaker 2: affordable digital marketing tool. For example, Google ads is actually 328 00:15:30,800 --> 00:15:34,480 Speaker 2: going to help your business to appear first when people 329 00:15:34,560 --> 00:15:37,800 Speaker 2: are searching for something similar to what you are offering. 330 00:15:38,080 --> 00:15:40,560 Speaker 2: It's like putting your business in front of people when 331 00:15:40,600 --> 00:15:43,200 Speaker 2: they're already like at the store, ready to buy. It's 332 00:15:43,200 --> 00:15:45,080 Speaker 2: like putting it at eye level. Yeah. Like, there's a 333 00:15:45,080 --> 00:15:48,400 Speaker 2: lot of research that says the most profitable sections of 334 00:15:48,440 --> 00:15:50,680 Speaker 2: the supermarket are the ones that are about four and 335 00:15:50,760 --> 00:15:54,840 Speaker 2: a half feet Why because people can see that easily. 336 00:15:55,000 --> 00:15:56,640 Speaker 2: I don't have to bend down to the bottom shelf. 337 00:15:56,680 --> 00:15:58,760 Speaker 2: It's why home brands always on the bottom shelf. 338 00:15:58,840 --> 00:16:01,480 Speaker 4: A really good example of this is, you guys, know, 339 00:16:01,560 --> 00:16:03,280 Speaker 4: we love Marley Spoon and this team. We work them 340 00:16:03,280 --> 00:16:04,880 Speaker 4: all the time. But did you know if you plug 341 00:16:04,920 --> 00:16:07,320 Speaker 4: Marley Spoon into Google, the first thing that shows up 342 00:16:07,360 --> 00:16:08,960 Speaker 4: right at the top hollofresh. 343 00:16:09,200 --> 00:16:10,920 Speaker 2: Isn't that so cheeky? 344 00:16:11,160 --> 00:16:13,640 Speaker 4: You know that that's because their marketing team has gone Okay, well, 345 00:16:13,800 --> 00:16:15,920 Speaker 4: we know that people are looking for Marley Spoon. We 346 00:16:15,960 --> 00:16:17,600 Speaker 4: know that they're one of our biggest competitors. 347 00:16:17,600 --> 00:16:20,000 Speaker 2: We know that I don't want Hollofresh, I want my 348 00:16:20,080 --> 00:16:20,800 Speaker 2: Marley Spoon. 349 00:16:20,960 --> 00:16:23,240 Speaker 4: Correct, But they've gone, you know what we'll do. We'll 350 00:16:23,240 --> 00:16:25,160 Speaker 4: make ourselves the first link. The reason I know this 351 00:16:25,200 --> 00:16:27,480 Speaker 4: because it happened to me. I googled Marley Spoon to 352 00:16:27,520 --> 00:16:30,160 Speaker 4: like into the web. Yeah, it's the first link with 353 00:16:30,200 --> 00:16:30,760 Speaker 4: that and look at. 354 00:16:30,800 --> 00:16:32,480 Speaker 2: Like, how did I end up here? 355 00:16:32,840 --> 00:16:32,920 Speaker 1: What? 356 00:16:33,680 --> 00:16:36,560 Speaker 2: Yeah? So it's that's so cheeky, but it's so true. 357 00:16:36,600 --> 00:16:40,040 Speaker 2: And I'm not saying, go dog all your competitors, but like, 358 00:16:40,360 --> 00:16:44,480 Speaker 2: let's be smart because your competitors, if you sell lip glosses, 359 00:16:44,520 --> 00:16:48,440 Speaker 2: are probably buying that space. Yeah, so make sure that 360 00:16:48,520 --> 00:16:51,960 Speaker 2: you are at least considering what that looks like, because 361 00:16:51,960 --> 00:16:54,880 Speaker 2: if you're really niche, like you are maybe going to 362 00:16:54,920 --> 00:16:57,480 Speaker 2: have a really niche clientele. And I want to make 363 00:16:57,480 --> 00:16:59,760 Speaker 2: sure that I'm the first person they think of completely. 364 00:16:59,760 --> 00:17:02,680 Speaker 2: I do prefer Malee Spoon soon. So all of this 365 00:17:02,800 --> 00:17:04,800 Speaker 2: could be a little bit confusing just because you're like, 366 00:17:04,840 --> 00:17:06,840 Speaker 2: oh my gosh, you've just talked about Facebook ads and 367 00:17:06,880 --> 00:17:09,640 Speaker 2: Instagram ads and Google ads, and it can feel really 368 00:17:09,640 --> 00:17:12,199 Speaker 2: all consuming and overwhelming, But do you know what, Google 369 00:17:12,240 --> 00:17:15,680 Speaker 2: actually wants you to place ads because obviously that generates 370 00:17:15,680 --> 00:17:18,120 Speaker 2: them revenue, so they've made it as easy as possible. 371 00:17:18,160 --> 00:17:21,159 Speaker 2: They have whole libraries of videos online that take you 372 00:17:21,200 --> 00:17:23,040 Speaker 2: through how to do this, how to do it well, 373 00:17:23,119 --> 00:17:26,240 Speaker 2: and they actually offer free access to Google ad experts 374 00:17:26,240 --> 00:17:28,120 Speaker 2: if you're on a really type budget, which I think 375 00:17:28,240 --> 00:17:30,560 Speaker 2: is really cute. Yeah, like they're here to sport small 376 00:17:30,640 --> 00:17:33,760 Speaker 2: businesses which not paid by Google to share that. But 377 00:17:33,800 --> 00:17:37,040 Speaker 2: I think it's really important that often if you're consuming 378 00:17:37,040 --> 00:17:39,800 Speaker 2: content like mine, like you're going, oh, I really want 379 00:17:39,800 --> 00:17:41,720 Speaker 2: to listen to this Business Bible episode because like I 380 00:17:41,760 --> 00:17:44,720 Speaker 2: need to be better at marketing and I'm literally no cash. Yes, 381 00:17:45,240 --> 00:17:47,560 Speaker 2: you can be like, oh my god, we talked about ads. 382 00:17:47,600 --> 00:17:49,560 Speaker 2: I don't have ad budget. Do you know what you 383 00:17:49,560 --> 00:17:51,639 Speaker 2: do have though? Time? And do you know what you 384 00:17:51,640 --> 00:17:54,160 Speaker 2: can do with your time? Learn about what this might 385 00:17:54,280 --> 00:17:56,240 Speaker 2: look like so that you can either do really low 386 00:17:56,280 --> 00:17:58,760 Speaker 2: cost things or you're ready when you do have budget. 387 00:17:58,920 --> 00:18:01,600 Speaker 2: So I think it's important to do your research. But 388 00:18:01,880 --> 00:18:04,399 Speaker 2: if you are going down the route of paying for 389 00:18:04,480 --> 00:18:07,560 Speaker 2: traffic to visit your website, I think it's so important 390 00:18:08,119 --> 00:18:11,040 Speaker 2: to make sure that your website is optimized for conversion 391 00:18:11,080 --> 00:18:15,480 Speaker 2: before we start. Like, I have recently finished writing my book, 392 00:18:15,680 --> 00:18:19,720 Speaker 2: The Business Bible, which is out truly right now. But 393 00:18:19,920 --> 00:18:23,160 Speaker 2: I finished writing this book and I got to interview 394 00:18:23,280 --> 00:18:26,560 Speaker 2: my beautiful friend Angela Sobrano, who is the founder and 395 00:18:26,640 --> 00:18:30,600 Speaker 2: CEO of Flourish PR. And all throughout that book, I've 396 00:18:30,600 --> 00:18:33,399 Speaker 2: weaved founder stories because I think it's so important to 397 00:18:33,400 --> 00:18:37,080 Speaker 2: give real context and real examples. Anyway, when I was 398 00:18:37,119 --> 00:18:39,720 Speaker 2: interviewing her, she told me this beautiful story about like 399 00:18:39,960 --> 00:18:41,760 Speaker 2: clients that come to her and they're like, I really 400 00:18:41,760 --> 00:18:43,440 Speaker 2: want to work with Flourish because they have a really 401 00:18:43,440 --> 00:18:47,919 Speaker 2: good reputation, right, And She's like, yes, I see, you 402 00:18:48,000 --> 00:18:51,000 Speaker 2: want us to do PR, and PR is essentially putting 403 00:18:51,320 --> 00:18:54,560 Speaker 2: your brand somewhere so people come back to convert. But 404 00:18:54,760 --> 00:18:58,479 Speaker 2: your website, my friend, it is trash. And I do 405 00:18:58,560 --> 00:19:00,359 Speaker 2: not want to give you all of these Yeah. I 406 00:19:00,359 --> 00:19:02,040 Speaker 2: could get you on the news, I could put you 407 00:19:02,160 --> 00:19:04,199 Speaker 2: on the front page of the Age. I could do 408 00:19:04,280 --> 00:19:06,280 Speaker 2: so much stuff. I could have Jess I could cheat 409 00:19:06,320 --> 00:19:09,960 Speaker 2: talking about you on her Instagram. If then your website 410 00:19:10,119 --> 00:19:12,960 Speaker 2: is trash when they go to that website, they're gonna 411 00:19:12,960 --> 00:19:15,320 Speaker 2: be like, Oh, this is not what I thought it 412 00:19:15,400 --> 00:19:17,960 Speaker 2: was going to be, Jessa, this was the most amazing 413 00:19:18,400 --> 00:19:21,840 Speaker 2: lip gloss company. Their website is so hard to use. 414 00:19:21,880 --> 00:19:24,399 Speaker 2: I don't even know how to look at their products. Also, 415 00:19:24,560 --> 00:19:27,040 Speaker 2: they don't even have a newsletter, Like, I can't sign 416 00:19:27,160 --> 00:19:29,000 Speaker 2: up to stay in touch. Like, people are going to 417 00:19:29,040 --> 00:19:31,560 Speaker 2: go to your website and leave it in point two seconds. 418 00:19:32,040 --> 00:19:35,679 Speaker 2: So making sure that your website is optimized for conversion 419 00:19:35,880 --> 00:19:39,240 Speaker 2: is so important. So making sure your site is easy 420 00:19:39,280 --> 00:19:42,080 Speaker 2: to navigate, Like does it load too slowly? Girl? If 421 00:19:42,080 --> 00:19:45,120 Speaker 2: it loads too slowly, I'm out. Does it look good 422 00:19:45,160 --> 00:19:46,880 Speaker 2: on a phone as well as a desktop. 423 00:19:47,000 --> 00:19:48,040 Speaker 4: That's a big one. 424 00:19:47,800 --> 00:19:50,399 Speaker 2: Because if you're going to go to a website right like, 425 00:19:50,440 --> 00:19:54,480 Speaker 2: and this is just from a business owner's perspective, If 426 00:19:54,480 --> 00:19:57,800 Speaker 2: I'm building my website, Jess, I'm doing it on my desktop. 427 00:19:57,920 --> 00:20:00,800 Speaker 2: I have carved out business time. I'm sitting at my desktop, 428 00:20:00,840 --> 00:20:04,080 Speaker 2: I have my two spaceship screens, and I am in 429 00:20:04,119 --> 00:20:07,440 Speaker 2: the background clicking and dragging things around making it look beautiful. 430 00:20:07,720 --> 00:20:10,080 Speaker 2: I'm not designing that website on my mobile. It is 431 00:20:10,119 --> 00:20:13,639 Speaker 2: so easy to forget that most consumers are going to 432 00:20:13,720 --> 00:20:16,000 Speaker 2: visit your website for the first time on a mobile device. 433 00:20:16,119 --> 00:20:17,960 Speaker 4: Well, especially if I get an AD on my Facebook, 434 00:20:18,000 --> 00:20:19,920 Speaker 4: on my Instagram, I'm just going to click the link 435 00:20:20,000 --> 00:20:21,040 Speaker 4: one hundred my phone. 436 00:20:21,119 --> 00:20:23,480 Speaker 2: We are all social first, and we have this phone 437 00:20:23,520 --> 00:20:26,800 Speaker 2: in our pocket, So making sure that your website is 438 00:20:26,920 --> 00:20:30,240 Speaker 2: optimized for mobile is essential. Like, think about it, just 439 00:20:30,400 --> 00:20:32,399 Speaker 2: is there any point in you paying to get people 440 00:20:32,400 --> 00:20:34,119 Speaker 2: to visit your site if it's not turned on and 441 00:20:34,160 --> 00:20:36,120 Speaker 2: you can't turn those visitors into customers. 442 00:20:36,359 --> 00:20:39,120 Speaker 4: It seems like you're throwing money away. It's so silly. 443 00:20:39,400 --> 00:20:41,840 Speaker 4: But what about if people don't have budget for ads, 444 00:20:41,840 --> 00:20:43,280 Speaker 4: Like if they're like me and it's just a little 445 00:20:43,280 --> 00:20:45,240 Speaker 4: small business and you just genuinely don't have to. 446 00:20:45,240 --> 00:20:47,919 Speaker 2: Say are so optional? I mean, I'm talking about it 447 00:20:47,920 --> 00:20:50,240 Speaker 2: because it's important for you to understand, but you do 448 00:20:50,320 --> 00:20:52,679 Speaker 2: not need to use ads. I would say that they 449 00:20:52,720 --> 00:20:55,959 Speaker 2: are an optional extra. They can work really well if 450 00:20:56,000 --> 00:20:58,880 Speaker 2: you've got a solid strategy, But from my perspective, it's 451 00:20:58,920 --> 00:21:01,640 Speaker 2: all about timing. And this is a really good example. 452 00:21:01,960 --> 00:21:07,120 Speaker 2: Just remember the time we hired that Facebook ads quote specialist. Yeah, 453 00:21:07,280 --> 00:21:08,960 Speaker 2: didn't go well for us, And like this is just 454 00:21:09,000 --> 00:21:12,680 Speaker 2: a learning for you guys, because we weren't ready. Yeah, 455 00:21:12,720 --> 00:21:15,879 Speaker 2: and not only were we not ready, the ads company 456 00:21:15,960 --> 00:21:18,600 Speaker 2: was definitely taking us for a arraje and they were like, yeap, 457 00:21:18,640 --> 00:21:20,000 Speaker 2: we can run ads, we can do this, we can 458 00:21:20,000 --> 00:21:21,600 Speaker 2: do that. But they didn't help us set up any 459 00:21:21,600 --> 00:21:24,679 Speaker 2: framework at all. Like there's so much wrong with that situation. 460 00:21:25,160 --> 00:21:28,200 Speaker 2: But it's definitely all about timing. So if you're still 461 00:21:28,200 --> 00:21:31,600 Speaker 2: figuring out your audience or you're refining your message, my friend, 462 00:21:31,600 --> 00:21:34,320 Speaker 2: paid ads are not for you, do not waste your money. 463 00:21:34,640 --> 00:21:37,000 Speaker 2: But once you've really dialed those things in, maybe once 464 00:21:37,000 --> 00:21:40,959 Speaker 2: you've solidified a social strategy you are posting consistently on 465 00:21:41,000 --> 00:21:43,920 Speaker 2: Instagram and on TikTok, you know you've found a whole 466 00:21:43,960 --> 00:21:46,040 Speaker 2: heap of content that if people found your ads and 467 00:21:46,040 --> 00:21:47,960 Speaker 2: they were looking for more social proof, they could go 468 00:21:48,080 --> 00:21:50,959 Speaker 2: back to your content and consume all of the free stuff. 469 00:21:51,160 --> 00:21:53,480 Speaker 2: Once you're dialed into those things, maybe ads can be 470 00:21:53,480 --> 00:21:56,399 Speaker 2: a fantastic way to amplify what's already working. 471 00:21:56,640 --> 00:21:58,920 Speaker 4: That's a really good point, and I mean to that end, 472 00:21:59,119 --> 00:22:03,080 Speaker 4: you build chees on the money with one example, I 473 00:22:03,119 --> 00:22:04,480 Speaker 4: mean that was when we started. 474 00:22:04,520 --> 00:22:06,479 Speaker 2: That was when we started to get a little bit 475 00:22:06,520 --> 00:22:07,960 Speaker 2: of money in the door and I'm like, yes, we 476 00:22:08,040 --> 00:22:10,640 Speaker 2: really need to reinvest in the business. Yeah, one out 477 00:22:10,640 --> 00:22:10,960 Speaker 2: of ten. 478 00:22:11,240 --> 00:22:12,720 Speaker 4: Let's go to a really quick break, and when we 479 00:22:12,720 --> 00:22:14,440 Speaker 4: come back, I want to pick your brain about ways 480 00:22:14,440 --> 00:22:17,040 Speaker 4: that businesses can get noticed without having to pay any 481 00:22:17,080 --> 00:22:23,080 Speaker 4: money at all for visibility. All right, Jess, we are back, 482 00:22:23,119 --> 00:22:25,240 Speaker 4: and before the break, you said veg, I want to 483 00:22:25,240 --> 00:22:27,560 Speaker 4: focus on how we can get some visibility without having 484 00:22:27,600 --> 00:22:28,840 Speaker 4: to pay for it. And I think that's why we're 485 00:22:28,880 --> 00:22:31,000 Speaker 4: all here, right, like, we all want to know how 486 00:22:31,040 --> 00:22:31,639 Speaker 4: to get more. 487 00:22:31,520 --> 00:22:35,120 Speaker 2: For literally free. And I think I would start by 488 00:22:35,160 --> 00:22:38,720 Speaker 2: recommending that you focus on the earned category, which we 489 00:22:38,760 --> 00:22:41,320 Speaker 2: haven't spoken about a lot right now, But the earned 490 00:22:41,359 --> 00:22:45,640 Speaker 2: category is things like word of mouth on a larger scale, 491 00:22:45,960 --> 00:22:49,240 Speaker 2: those moments where your customers or influencers or even like 492 00:22:49,320 --> 00:22:52,479 Speaker 2: the press are actually talking about your brand without you 493 00:22:52,600 --> 00:22:55,399 Speaker 2: having to pay a cent for it. So think about 494 00:22:55,440 --> 00:22:59,960 Speaker 2: like reviews, think about shout outs, think about her or 495 00:23:00,160 --> 00:23:05,000 Speaker 2: even like viral user generated content. It's not actually about advertising. 496 00:23:05,359 --> 00:23:09,600 Speaker 2: It's a third party endorsement, which carries so much weight. 497 00:23:10,160 --> 00:23:10,520 Speaker 1: Jess. 498 00:23:10,920 --> 00:23:12,879 Speaker 2: You know I'm a bit of a stat scale. You 499 00:23:12,920 --> 00:23:16,400 Speaker 2: love a stat I love a statistic. Ninety three percent 500 00:23:16,680 --> 00:23:22,000 Speaker 2: of consumers consult the customer reviews section and recommendations before buying. 501 00:23:22,119 --> 00:23:22,639 Speaker 2: I'd believe it. 502 00:23:22,640 --> 00:23:24,440 Speaker 4: I wouldn't buy a single thing without reading a review. 503 00:23:24,520 --> 00:23:26,920 Speaker 4: Never in my life, really never in my life. I 504 00:23:26,960 --> 00:23:28,760 Speaker 4: don't know if it's good, I'm putting my money down. 505 00:23:29,040 --> 00:23:32,520 Speaker 2: I'm exactly the same. And this is so funny mesh key. 506 00:23:33,119 --> 00:23:35,720 Speaker 2: I have recently discovered meshke again. 507 00:23:35,800 --> 00:23:36,840 Speaker 4: I feel like they're dresses. 508 00:23:36,920 --> 00:23:39,080 Speaker 2: See. I used to adore their dresses, and then for 509 00:23:39,119 --> 00:23:41,320 Speaker 2: some reason, I forgot that they existed. And then I've 510 00:23:41,320 --> 00:23:43,440 Speaker 2: had a whole heap of events recently. So I've been 511 00:23:43,480 --> 00:23:47,840 Speaker 2: buying dresses on mesh key, and I rediscovered them because 512 00:23:47,880 --> 00:23:50,880 Speaker 2: of word of mouth, user generated content. I saw some 513 00:23:51,040 --> 00:23:53,679 Speaker 2: really nice dresses on some girls that I already followed, 514 00:23:53,720 --> 00:23:56,000 Speaker 2: and I was like, girl, where's I dress from? Clicked 515 00:23:56,040 --> 00:23:57,560 Speaker 2: on it? Do you know what? Then I did? I 516 00:23:57,600 --> 00:23:59,959 Speaker 2: was looking at the reviews on their website and scroll 517 00:24:00,200 --> 00:24:03,440 Speaker 2: through and just like getting that social validation of like, yes, 518 00:24:03,480 --> 00:24:05,679 Speaker 2: I'm glad that bridget one oh one thinks that this 519 00:24:05,800 --> 00:24:08,359 Speaker 2: dress is very well fitting and oh yes it is 520 00:24:08,400 --> 00:24:11,400 Speaker 2: true to size. Like why was I so validated by 521 00:24:11,440 --> 00:24:13,800 Speaker 2: that content? Just I already knew I wanted to a dress. 522 00:24:13,800 --> 00:24:16,000 Speaker 2: I saw it on that girl on Instagram. Yeah, but 523 00:24:16,119 --> 00:24:19,359 Speaker 2: like this really pushed me, I suppose over the edge, 524 00:24:19,640 --> 00:24:21,879 Speaker 2: and I feel like someone somewhere is going to be like, 525 00:24:21,880 --> 00:24:24,960 Speaker 2: oh my god, b that was me. That's exactly how 526 00:24:24,960 --> 00:24:27,000 Speaker 2: I do it. But like, if you've got a customer 527 00:24:27,040 --> 00:24:29,600 Speaker 2: review section on your website, I am consulting it. I 528 00:24:29,680 --> 00:24:33,440 Speaker 2: want the random people's recommendations that I take as gospel 529 00:24:34,200 --> 00:24:37,040 Speaker 2: bridget one to one thank you, thank you for your service. 530 00:24:37,280 --> 00:24:39,520 Speaker 2: She loved it, so therefore I probably am going to 531 00:24:39,600 --> 00:24:42,200 Speaker 2: as well. And we touched on this in part one, 532 00:24:42,720 --> 00:24:47,040 Speaker 2: but that statistic really reinforces why it is so important 533 00:24:47,080 --> 00:24:50,680 Speaker 2: to be asking people for reviews. So don't be shy 534 00:24:50,840 --> 00:24:54,479 Speaker 2: about following up with happy customers. Like, clearly there's nothing 535 00:24:54,600 --> 00:24:58,320 Speaker 2: ick about asking for a review. Hey, you love my business, 536 00:24:58,359 --> 00:25:01,600 Speaker 2: can you tell someone about it? Other thing, which is 537 00:25:01,760 --> 00:25:05,639 Speaker 2: user generated content, It's actually one of the easiest ways 538 00:25:05,680 --> 00:25:08,880 Speaker 2: to build trust and boost engagement for your brand. So 539 00:25:08,920 --> 00:25:11,320 Speaker 2: it's all those like photos and videos and then the 540 00:25:11,359 --> 00:25:14,639 Speaker 2: reviews which we love and social posts that your customers 541 00:25:14,680 --> 00:25:16,720 Speaker 2: create about your brand. Do you know what I think 542 00:25:16,800 --> 00:25:19,800 Speaker 2: is unhinged, Jess when I go to a brand's Instagram 543 00:25:19,800 --> 00:25:22,359 Speaker 2: page and I click tagged because I'm always clicking tagged. 544 00:25:22,400 --> 00:25:25,120 Speaker 2: I know you do the same thing absolutely, and they 545 00:25:25,119 --> 00:25:27,840 Speaker 2: don't have any tagged photos because they've like blocked it. 546 00:25:27,960 --> 00:25:30,919 Speaker 2: That is insane to me, right, that's like free marketing, 547 00:25:31,000 --> 00:25:32,680 Speaker 2: And you're like, no, this is such a big brand. 548 00:25:32,720 --> 00:25:35,479 Speaker 2: They've absolutely been tagged. But you can actually turn that 549 00:25:35,520 --> 00:25:37,480 Speaker 2: feature on and off. So if I didn't want people 550 00:25:37,800 --> 00:25:39,880 Speaker 2: tagging sheese on the money, I would just not let 551 00:25:39,880 --> 00:25:43,400 Speaker 2: you tag. Yeah, but like social validation, Like, I don't 552 00:25:43,480 --> 00:25:47,360 Speaker 2: understand why any brand would not want their brand tagged 553 00:25:47,359 --> 00:25:51,320 Speaker 2: in user generated content. It is literally free. It's basically 554 00:25:51,520 --> 00:25:54,240 Speaker 2: social posts that your customers are creating about how much 555 00:25:54,240 --> 00:25:56,760 Speaker 2: they love the brand. Yeah, why would I buy a 556 00:25:56,800 --> 00:26:00,399 Speaker 2: Meshki dress, post in my Meshki dress and hag the 557 00:26:00,440 --> 00:26:02,639 Speaker 2: brand if I didn't think I looked fire in that 558 00:26:02,760 --> 00:26:05,119 Speaker 2: dress totally? You know, like I want other people to 559 00:26:05,160 --> 00:26:05,439 Speaker 2: see that. 560 00:26:05,680 --> 00:26:08,400 Speaker 4: A little sidebar though, for small businesses and brands, don't 561 00:26:08,400 --> 00:26:11,080 Speaker 4: take people's content and repost it without asking. That's a 562 00:26:11,080 --> 00:26:14,159 Speaker 4: whole other conversation. I've had some flights recently, but just because. 563 00:26:14,119 --> 00:26:18,000 Speaker 2: Do you remember when I had that fight it fine. 564 00:26:18,080 --> 00:26:21,280 Speaker 2: Note you can absolutely message someone like Jess who may 565 00:26:21,280 --> 00:26:23,800 Speaker 2: be posted and this is not Meshki. We're just talking about. 566 00:26:23,800 --> 00:26:26,240 Speaker 2: It wasn't my loved dresses. But like, imagine if Jess 567 00:26:26,280 --> 00:26:30,120 Speaker 2: posted in a beautiful dress and she was like, oh, 568 00:26:30,200 --> 00:26:33,560 Speaker 2: yeah great, it's from this brand. You taking that and 569 00:26:33,640 --> 00:26:36,600 Speaker 2: using as your advertising material, I'm sorry. You either need 570 00:26:36,640 --> 00:26:37,800 Speaker 2: to pay or ask for that. 571 00:26:38,040 --> 00:26:40,080 Speaker 4: Yeah, always ask commission, and some people were really happy 572 00:26:40,119 --> 00:26:41,320 Speaker 4: for you to do that. But just keep that in 573 00:26:41,320 --> 00:26:43,240 Speaker 4: mind because I know that that's something that, particularly for 574 00:26:43,280 --> 00:26:45,960 Speaker 4: small business, a lot of us might not have thought about. 575 00:26:46,000 --> 00:26:48,639 Speaker 4: And that's much more I think not acceptable, but I 576 00:26:48,640 --> 00:26:49,760 Speaker 4: would understand it a lot more. 577 00:26:50,119 --> 00:26:52,399 Speaker 2: I understand small business. The person that did it to me, 578 00:26:52,680 --> 00:26:54,720 Speaker 2: So this is wild, and I think you guys will 579 00:26:54,720 --> 00:26:58,560 Speaker 2: just mind it juicy. But I posted a picture of 580 00:26:58,600 --> 00:27:01,040 Speaker 2: my baby, so, as you guys know, I don't actually 581 00:27:01,040 --> 00:27:04,400 Speaker 2: share photos of my son's face online. So I didn't 582 00:27:04,440 --> 00:27:06,080 Speaker 2: share his face, but I shared a picture of a 583 00:27:06,119 --> 00:27:08,359 Speaker 2: baby item that I was using and loving as like 584 00:27:08,440 --> 00:27:11,040 Speaker 2: kind of like a recommendation to all of my mum 585 00:27:11,240 --> 00:27:14,200 Speaker 2: followers and whatnot. But I didn't tag the brand because 586 00:27:14,240 --> 00:27:16,679 Speaker 2: I wasn't trying to you know, promote the brand. I 587 00:27:16,720 --> 00:27:19,840 Speaker 2: was just sharing a mum to mum recommendation and the 588 00:27:19,880 --> 00:27:22,840 Speaker 2: brand somehow saw it, they screenshot it, they put it 589 00:27:22,840 --> 00:27:25,800 Speaker 2: in an AD, and then started sharing it. Boy did 590 00:27:25,840 --> 00:27:28,960 Speaker 2: I hit the roof. I was not happy with that 591 00:27:29,080 --> 00:27:32,439 Speaker 2: because one, I already don't share my child on socials. 592 00:27:32,480 --> 00:27:34,840 Speaker 2: Don't get me wrong, but that's my space to moderate, 593 00:27:34,920 --> 00:27:37,320 Speaker 2: not yours. You don't get to pick a piece of 594 00:27:37,440 --> 00:27:40,080 Speaker 2: content that I shared about my child and then use 595 00:27:40,119 --> 00:27:43,399 Speaker 2: it to gain income. Yeah. Absolutely not. Thankfully, it was 596 00:27:43,400 --> 00:27:45,359 Speaker 2: a really big company, and I was like, I'm going 597 00:27:45,400 --> 00:27:47,399 Speaker 2: to jump down your throat about this. I would have 598 00:27:47,440 --> 00:27:50,159 Speaker 2: been very different if it was a small business, Like 599 00:27:50,200 --> 00:27:52,200 Speaker 2: if someone had, you know, they thought it was really 600 00:27:52,240 --> 00:27:54,800 Speaker 2: cool or something like different story, but they should have 601 00:27:54,840 --> 00:27:56,400 Speaker 2: known better. Just a really good. 602 00:27:56,320 --> 00:28:00,200 Speaker 4: FYI because, as you were saying, like having those uge 603 00:28:00,240 --> 00:28:02,480 Speaker 4: videos is so invaluable. When I think about any of 604 00:28:02,520 --> 00:28:04,600 Speaker 4: the purchases I've made in the last year, I would 605 00:28:04,640 --> 00:28:06,399 Speaker 4: say like seventy five to eighty percent of them are 606 00:28:06,400 --> 00:28:08,520 Speaker 4: things that I've seen people recommend on TikTok and it 607 00:28:08,560 --> 00:28:10,000 Speaker 4: wasn't an AD, but they've just gone, look at these 608 00:28:10,080 --> 00:28:13,400 Speaker 4: cute pajamas that KMA has oh something to that effect, 609 00:28:13,760 --> 00:28:16,960 Speaker 4: and that is so invaluable. But if you are taking 610 00:28:17,000 --> 00:28:21,080 Speaker 4: somebody's content without their permission, that is actually stealing, and. 611 00:28:20,920 --> 00:28:24,280 Speaker 2: So that's not okay, absolutely not anyway, don't get yourself 612 00:28:24,280 --> 00:28:26,640 Speaker 2: into trouble. But it is also important to see how 613 00:28:26,680 --> 00:28:29,040 Speaker 2: that works. One way to get around that just is 614 00:28:29,040 --> 00:28:32,600 Speaker 2: actually to create a custom hashtag, so like be seen 615 00:28:32,680 --> 00:28:35,280 Speaker 2: in sheese on the money or something, and in your 616 00:28:35,280 --> 00:28:37,480 Speaker 2: bio you could say use be seen in chese on 617 00:28:37,520 --> 00:28:40,240 Speaker 2: the money to maybe have your post reposted by us 618 00:28:40,360 --> 00:28:42,600 Speaker 2: or something. And that is going to give explicit consent 619 00:28:42,680 --> 00:28:45,400 Speaker 2: because by them using that tag, it means they want 620 00:28:45,440 --> 00:28:48,280 Speaker 2: their content is shared. Yes, exactly, so there are different 621 00:28:48,280 --> 00:28:51,000 Speaker 2: ways about it. But anyway, the crux of this story 622 00:28:51,120 --> 00:28:54,440 Speaker 2: and the reason sometimes small businesses accidentally steal content is 623 00:28:54,480 --> 00:28:58,960 Speaker 2: because people trust real experiences from other users way more 624 00:28:59,000 --> 00:29:03,440 Speaker 2: than polished ads. Seventy nine percent say it influences their 625 00:29:03,440 --> 00:29:05,520 Speaker 2: decision to buy, which makes sense as to why you 626 00:29:05,520 --> 00:29:08,200 Speaker 2: would want more of this on your feed. By showcasing 627 00:29:08,240 --> 00:29:12,400 Speaker 2: YOUGC content on your channels, you're not just building credibility, 628 00:29:12,400 --> 00:29:15,320 Speaker 2: you're actually fostering a community around your brand. 629 00:29:15,680 --> 00:29:19,160 Speaker 4: And the first part is organic advocacy. Like UGC content, 630 00:29:19,320 --> 00:29:22,160 Speaker 4: it's priceless. It's one thing to pay for ads. But 631 00:29:22,200 --> 00:29:24,560 Speaker 4: I know for us, when people are out there talking 632 00:29:24,600 --> 00:29:26,920 Speaker 4: about SES on the money just because they genuinely love 633 00:29:26,960 --> 00:29:28,080 Speaker 4: the podcast. 634 00:29:27,680 --> 00:29:29,200 Speaker 2: You're my favorite type of people by the way. 635 00:29:29,400 --> 00:29:31,280 Speaker 4: Yeah, but it's something that money can't buy, and I 636 00:29:31,280 --> 00:29:32,920 Speaker 4: think is a small business owner, it brings you a 637 00:29:32,920 --> 00:29:35,240 Speaker 4: lot of joy to say that people are resonating with 638 00:29:35,280 --> 00:29:38,280 Speaker 4: your content, that they're loving your content, whether they're commenting 639 00:29:38,360 --> 00:29:40,200 Speaker 4: or something or tagging you in a post or a 640 00:29:40,280 --> 00:29:43,520 Speaker 4: video or whatever. It's really I think validating and lovely 641 00:29:43,680 --> 00:29:47,200 Speaker 4: as a business owner. Also, it does provide that social 642 00:29:47,280 --> 00:29:49,880 Speaker 4: proof to others and allows you to reach more people 643 00:29:49,880 --> 00:29:51,800 Speaker 4: because if I pose the video and my friends see it, 644 00:29:52,080 --> 00:29:54,120 Speaker 4: they might do exactly what VD did with the Meshkey 645 00:29:54,200 --> 00:29:57,280 Speaker 4: dress and go, oh, I love that dress. I'm then 646 00:29:57,320 --> 00:29:58,040 Speaker 4: going to buy it. 647 00:29:58,080 --> 00:30:00,520 Speaker 2: One hundred percent. I'm like screenshotting it. It's saving it 648 00:30:00,560 --> 00:30:02,320 Speaker 2: on Instagram because I'm I can't wait for an event 649 00:30:02,320 --> 00:30:05,400 Speaker 2: where I can wear this, like it's so important. And 650 00:30:05,440 --> 00:30:07,920 Speaker 2: there's so many things that you can do to promote 651 00:30:08,000 --> 00:30:11,440 Speaker 2: user generator content, So you could run contests or giveaways 652 00:30:11,440 --> 00:30:14,480 Speaker 2: that actually ask your consumers to share photos or videos 653 00:30:14,680 --> 00:30:16,800 Speaker 2: for a chance to win, like maybe a gift card 654 00:30:16,920 --> 00:30:19,600 Speaker 2: to your store. So they already love your dresses, they're 655 00:30:19,600 --> 00:30:21,720 Speaker 2: going to want more money to spend on your dresses, right, 656 00:30:21,760 --> 00:30:25,280 Speaker 2: It's a fun way to boost engagement with them one 657 00:30:25,320 --> 00:30:28,280 Speaker 2: on one, creating community, but also to create some more 658 00:30:28,360 --> 00:30:31,800 Speaker 2: content so that you can use it and then post 659 00:30:31,880 --> 00:30:34,400 Speaker 2: purchase emails, So we're going back to that stuff that 660 00:30:34,440 --> 00:30:37,560 Speaker 2: you own, Jess. Post purchase emails are a really great 661 00:30:37,560 --> 00:30:40,360 Speaker 2: way to encourage shares, like maybe with a tag or 662 00:30:40,360 --> 00:30:42,960 Speaker 2: maybe even like an incentive to say, hey, like if 663 00:30:43,000 --> 00:30:45,520 Speaker 2: you share a photo and tag us, we'll send you 664 00:30:45,560 --> 00:30:48,240 Speaker 2: a code for ten percent off your next purchase. Like, yeah, 665 00:30:48,280 --> 00:30:50,200 Speaker 2: there are so many things that you could do that 666 00:30:50,560 --> 00:30:53,480 Speaker 2: really promote that, even a simple call to action in 667 00:30:53,520 --> 00:30:56,000 Speaker 2: your packaging, like maybe there's like a little note or 668 00:30:56,000 --> 00:30:59,920 Speaker 2: a QR code that prompts customers to share their unboxing moment. 669 00:31:00,320 --> 00:31:03,600 Speaker 2: Like there's nothing I love more and I don't love 670 00:31:03,680 --> 00:31:05,800 Speaker 2: influencer content on this. So, like you've got one hundred 671 00:31:05,840 --> 00:31:07,760 Speaker 2: thousand followers, this is not something I want to see 672 00:31:07,800 --> 00:31:10,200 Speaker 2: from you, But I do want to see smaller content 673 00:31:10,240 --> 00:31:12,000 Speaker 2: creators like and I know you've done this just before, 674 00:31:12,000 --> 00:31:13,840 Speaker 2: where you're like, oh my gosh, I have wanted this 675 00:31:13,920 --> 00:31:16,320 Speaker 2: dress for ages and I finally bought it, unbox it 676 00:31:16,400 --> 00:31:17,880 Speaker 2: with me. Yeah, I want to watch that. I want 677 00:31:17,880 --> 00:31:19,760 Speaker 2: to see the dress that you've saved up for. I 678 00:31:19,800 --> 00:31:21,120 Speaker 2: want to see what you look like in it, because 679 00:31:21,120 --> 00:31:23,280 Speaker 2: I probably want it now to So I think that 680 00:31:23,760 --> 00:31:26,240 Speaker 2: the goal here is to make it easy. It's to 681 00:31:26,320 --> 00:31:30,480 Speaker 2: make it rewarding for the consumer, to turn your customers 682 00:31:30,520 --> 00:31:34,600 Speaker 2: into content creators who then amplify your brand. What about 683 00:31:34,600 --> 00:31:35,720 Speaker 2: getting featured. 684 00:31:35,360 --> 00:31:38,560 Speaker 4: In traditional you know when new media and traditional media, 685 00:31:38,600 --> 00:31:40,760 Speaker 4: but like news outlets, magazines and stuff. 686 00:31:41,160 --> 00:31:43,720 Speaker 2: But it's so important as well, and it also plays 687 00:31:43,800 --> 00:31:46,360 Speaker 2: into that social validation. So like say you get a 688 00:31:46,400 --> 00:31:50,360 Speaker 2: feature in a magazine Cosmopolitan has come back. I got 689 00:31:50,360 --> 00:31:53,480 Speaker 2: a whole column in Cosmopolitan for its re issue, which 690 00:31:53,520 --> 00:31:57,480 Speaker 2: is so cool. But say Cosmopolitan feature your product, you 691 00:31:57,520 --> 00:32:00,960 Speaker 2: can then use that as content to post on your socials, 692 00:32:01,160 --> 00:32:04,120 Speaker 2: which adds to that social engagement, which adds to that 693 00:32:04,200 --> 00:32:07,840 Speaker 2: social validation. So before you start thinking about getting in 694 00:32:07,880 --> 00:32:11,200 Speaker 2: magazine's and traditional media, it's always good to keep in 695 00:32:11,240 --> 00:32:14,160 Speaker 2: mind that these outlets are looking for content like at 696 00:32:14,200 --> 00:32:16,560 Speaker 2: the end of the day, they are on the prow 697 00:32:16,880 --> 00:32:19,400 Speaker 2: you could say for good content that they can share 698 00:32:19,440 --> 00:32:22,880 Speaker 2: that their community is going to find engaging. When someone 699 00:32:22,960 --> 00:32:26,360 Speaker 2: pitches a good story, it's actually making their job really easy. 700 00:32:26,680 --> 00:32:28,480 Speaker 2: So you need to put on your hat and go, Okay, 701 00:32:28,560 --> 00:32:31,080 Speaker 2: I need to make this as easy as possible for 702 00:32:31,360 --> 00:32:34,120 Speaker 2: the journalist I'm pitching to or the publication i'm pitching to. 703 00:32:34,320 --> 00:32:38,000 Speaker 2: So if you've got a compelling story, don't be scared 704 00:32:38,040 --> 00:32:40,600 Speaker 2: to pitch it. The worst thing that can happen is 705 00:32:40,640 --> 00:32:42,200 Speaker 2: they say no. But what I want you to do 706 00:32:42,280 --> 00:32:44,880 Speaker 2: is make it as easy as possible. So if you 707 00:32:44,960 --> 00:32:49,040 Speaker 2: are going to pitch something, given they're looking for content 708 00:32:49,160 --> 00:32:52,400 Speaker 2: and not doing more work, you need to make your standout. 709 00:32:52,480 --> 00:32:56,440 Speaker 2: So start by doing your homeowe research the outlet, taylor 710 00:32:56,520 --> 00:32:59,400 Speaker 2: the pitch to align with their audience and the types 711 00:32:59,440 --> 00:33:04,360 Speaker 2: of story that they usually cover. Pitching a makeup brand 712 00:33:04,640 --> 00:33:09,160 Speaker 2: to The Age probably not pitching a makeup brand to Cosmopolitan, though, 713 00:33:09,520 --> 00:33:12,720 Speaker 2: that makes a lot more sense. So make sure your 714 00:33:12,760 --> 00:33:16,120 Speaker 2: pitch is clear, concise, to the point, and lead with 715 00:33:16,160 --> 00:33:19,880 Speaker 2: a really strong headline or a hook that grabs attention immediately. 716 00:33:20,320 --> 00:33:22,960 Speaker 2: I'd also focus on the value that the story brings. 717 00:33:22,960 --> 00:33:24,920 Speaker 2: So not like, hey, I really would love to be 718 00:33:24,960 --> 00:33:28,800 Speaker 2: in Cosmopolitan because like I'm actually like super impressive, Like 719 00:33:28,840 --> 00:33:30,600 Speaker 2: I built like all of she's on the money, and 720 00:33:30,680 --> 00:33:33,840 Speaker 2: like that's something that your community should know about. Yeah, 721 00:33:34,000 --> 00:33:37,640 Speaker 2: they literally don't care. You want to focus on the 722 00:33:37,720 --> 00:33:41,080 Speaker 2: value that your story brings. So I would not pitch 723 00:33:41,240 --> 00:33:44,200 Speaker 2: to a media outlet and say I'm amazing feature me. 724 00:33:44,480 --> 00:33:46,959 Speaker 2: I would say I have saved every single person in 725 00:33:46,960 --> 00:33:48,800 Speaker 2: my community at least five hundred dollars, and I can 726 00:33:48,840 --> 00:33:51,200 Speaker 2: show you how to as well. Like, they want something 727 00:33:51,240 --> 00:33:53,800 Speaker 2: that makes their readers get engaged. So whether it's a 728 00:33:53,880 --> 00:33:57,600 Speaker 2: unique angle or some relevant news or some expert insights, 729 00:33:58,160 --> 00:34:01,400 Speaker 2: make sure you include the essential d details. But also, 730 00:34:01,800 --> 00:34:04,240 Speaker 2: they don't want a thesis. They don't have the time, 731 00:34:04,280 --> 00:34:06,960 Speaker 2: they don't have the energy. And the other thing I'll 732 00:34:06,960 --> 00:34:11,400 Speaker 2: say is these inboxes are going to blow up, so 733 00:34:11,520 --> 00:34:14,319 Speaker 2: don't forget to follow up. So following up and being like, hey, 734 00:34:14,480 --> 00:34:16,680 Speaker 2: was there anything else that I could help you with? 735 00:34:16,760 --> 00:34:20,600 Speaker 2: Sometimes a polite nudge can be the difference between getting 736 00:34:20,600 --> 00:34:24,160 Speaker 2: featured or being lost in the shuffle of a busy inbox. 737 00:34:24,239 --> 00:34:24,439 Speaker 1: Right. 738 00:34:25,400 --> 00:34:27,680 Speaker 4: I would also say, if you have any social proof 739 00:34:27,719 --> 00:34:30,000 Speaker 4: to provide. That's really handy. I know both of us 740 00:34:30,080 --> 00:34:33,160 Speaker 4: have had articles written about like viral posts that we've 741 00:34:33,200 --> 00:34:35,719 Speaker 4: had a news dot com or a Yahoo or someone 742 00:34:35,760 --> 00:34:37,600 Speaker 4: has gone, oh my gosh, we want to take the 743 00:34:37,760 --> 00:34:40,360 Speaker 4: like viral concept and repurpose it into a story. So, 744 00:34:40,760 --> 00:34:43,120 Speaker 4: if you're actively going out and pitching and you've got 745 00:34:43,160 --> 00:34:45,000 Speaker 4: some kind of social proof, if you had a video 746 00:34:45,080 --> 00:34:47,759 Speaker 4: perform really well, or if you have a Facebook group 747 00:34:47,760 --> 00:34:50,080 Speaker 4: with a huge threat of comments or something like that, 748 00:34:50,120 --> 00:34:51,960 Speaker 4: I would also include that in your pitch because I 749 00:34:51,960 --> 00:34:54,759 Speaker 4: think that it shows that there is consumer interest in 750 00:34:54,760 --> 00:34:55,200 Speaker 4: the topic. 751 00:34:55,280 --> 00:34:57,880 Speaker 2: Yeah, and I think that giving them as much information 752 00:34:57,960 --> 00:35:00,560 Speaker 2: as possible. And this is maybe going a little bit overboard, 753 00:35:01,080 --> 00:35:04,680 Speaker 2: but if I'm pitching an article that I'd love so say, 754 00:35:05,120 --> 00:35:07,520 Speaker 2: right now, I've just finished writing my book Jess. It 755 00:35:07,600 --> 00:35:10,280 Speaker 2: is about to come out. It is so exciting. However, 756 00:35:10,520 --> 00:35:13,160 Speaker 2: I would love lots of news articles to pick that up. 757 00:35:13,520 --> 00:35:15,959 Speaker 2: How many news articles actually care? Victoria to Vine writes 758 00:35:16,000 --> 00:35:18,239 Speaker 2: another book, No One Kiss. But you know what I 759 00:35:18,280 --> 00:35:21,279 Speaker 2: can do. I can create some content. I'm going to 760 00:35:21,280 --> 00:35:23,480 Speaker 2: look at the news. Cost of living is really insane 761 00:35:23,560 --> 00:35:27,720 Speaker 2: right now? How about I craft an article about how 762 00:35:27,760 --> 00:35:30,480 Speaker 2: to start your side hustle during a cost of living 763 00:35:30,480 --> 00:35:32,640 Speaker 2: to take off some financial pressure. I'm going to pitch 764 00:35:32,680 --> 00:35:34,920 Speaker 2: that article to the media, and at the bottom of 765 00:35:34,960 --> 00:35:37,360 Speaker 2: the article, I can be like, learn more about Victoria Devine. 766 00:35:37,360 --> 00:35:39,799 Speaker 2: Her new book comes out, So you need to make 767 00:35:39,800 --> 00:35:42,520 Speaker 2: sure that you are making it relevant. The other thing 768 00:35:42,520 --> 00:35:45,600 Speaker 2: I would say, when it comes to giving more, maybe 769 00:35:45,600 --> 00:35:47,400 Speaker 2: this is crazy, Jess. You know I do this. I 770 00:35:47,440 --> 00:35:51,040 Speaker 2: send a dropbox link with a heap of photos. So 771 00:35:51,280 --> 00:35:54,120 Speaker 2: obviously I'm not just going to read an article because 772 00:35:54,160 --> 00:35:56,480 Speaker 2: there are words on a page. I need an engaging photo. 773 00:35:56,640 --> 00:35:59,160 Speaker 2: And sometimes my corporate photos aren't going to cut the 774 00:35:59,239 --> 00:36:01,919 Speaker 2: must it. They want a little more casual. So I 775 00:36:01,960 --> 00:36:05,080 Speaker 2: have a whole drop box full of photos that I 776 00:36:05,120 --> 00:36:08,480 Speaker 2: would be very happy for media to use. Some in portraits, 777 00:36:08,480 --> 00:36:10,480 Speaker 2: some in landscape, some of my books, some of me 778 00:36:10,600 --> 00:36:13,000 Speaker 2: with my books, some of me not with my books, 779 00:36:13,320 --> 00:36:15,319 Speaker 2: all of that so that they don't have to have 780 00:36:15,360 --> 00:36:17,680 Speaker 2: a lot of back and forth. Like I'm telling you 781 00:36:17,760 --> 00:36:21,040 Speaker 2: right now, journalist that gets a pitch like that into 782 00:36:21,080 --> 00:36:23,400 Speaker 2: their inbox, they go, oh my god, that's going to 783 00:36:23,440 --> 00:36:25,440 Speaker 2: make my life so easy. I've been thinking about this, 784 00:36:25,760 --> 00:36:28,280 Speaker 2: you know, position that I'm trying to feel for this Friday, 785 00:36:28,280 --> 00:36:30,560 Speaker 2: I'm going to slip that in. Maybe they saw it 786 00:36:30,600 --> 00:36:31,960 Speaker 2: and were like, I can't deal with that right now. 787 00:36:32,000 --> 00:36:34,359 Speaker 2: They've got something else pressing. That's why we follow up. 788 00:36:34,680 --> 00:36:37,640 Speaker 2: Oh my god, yes that girl she emailed me. So 789 00:36:37,680 --> 00:36:40,080 Speaker 2: it's really important to kind of keep your finger on 790 00:36:40,120 --> 00:36:43,719 Speaker 2: the pulse and just There's also a clever website that 791 00:36:43,760 --> 00:36:47,200 Speaker 2: you can sign up for to find pr opportunities. It's 792 00:36:47,239 --> 00:36:49,680 Speaker 2: called Sauce Bottle, which I think is funny. It's so 793 00:36:49,960 --> 00:36:54,319 Speaker 2: you are cea not sauce like mace, like tomato, but 794 00:36:54,960 --> 00:36:57,799 Speaker 2: you know how you always see like expert quotes in 795 00:36:57,960 --> 00:36:59,719 Speaker 2: articles and you might go like, how the hell do 796 00:36:59,800 --> 00:37:01,799 Speaker 2: pe will get featured like that? You know, maybe you're 797 00:37:01,800 --> 00:37:04,400 Speaker 2: a finance expert and you want to be featured. Well, 798 00:37:04,640 --> 00:37:09,000 Speaker 2: Sauce Bottle actually connects journalists and like bloggers looking for sauces. 799 00:37:09,239 --> 00:37:11,279 Speaker 2: That's where the Sauce Bottle comes from. I like it 800 00:37:11,480 --> 00:37:14,720 Speaker 2: experts just like Tinder, but for like media opportunities. Cute. 801 00:37:15,160 --> 00:37:17,880 Speaker 2: So journalists are going to go on and they're gonna 802 00:37:18,120 --> 00:37:21,439 Speaker 2: pitch an article and they're gonna say, we're looking for 803 00:37:21,520 --> 00:37:25,920 Speaker 2: a tree expert. I need somebody who can talk really 804 00:37:25,960 --> 00:37:29,719 Speaker 2: well to fiddle leaf figs do you love? And you 805 00:37:29,840 --> 00:37:31,960 Speaker 2: might see that and go far out Brussels sprout. 806 00:37:32,880 --> 00:37:33,719 Speaker 4: I've got add. 807 00:37:37,120 --> 00:37:40,719 Speaker 2: Liter truly, but it might fit your expertise, but they've 808 00:37:40,719 --> 00:37:42,839 Speaker 2: never heard of you, because that's a bit niche. It 809 00:37:42,920 --> 00:37:46,160 Speaker 2: is so you can pitch yourself as the perfect sauce amazing, 810 00:37:46,160 --> 00:37:49,879 Speaker 2: so you can say, hey, I'm the fig expert. Would 811 00:37:49,960 --> 00:37:52,040 Speaker 2: you be so kind as to feature me? 812 00:37:52,560 --> 00:37:54,520 Speaker 4: It's so handy and instead of waiting for the media 813 00:37:54,560 --> 00:37:56,759 Speaker 4: to find you putting your hand up and saying, hey, 814 00:37:56,800 --> 00:37:59,040 Speaker 4: I've got something to say about this topic, particularly if 815 00:37:59,040 --> 00:38:01,239 Speaker 4: you're keeping on top of the that are relevant and 816 00:38:01,360 --> 00:38:04,600 Speaker 4: trending and current. I think is the perfect opportunity for 817 00:38:04,640 --> 00:38:06,759 Speaker 4: small businesses and startups who are trying to get their 818 00:38:06,840 --> 00:38:08,960 Speaker 4: name out there but maybe don't have all of the 819 00:38:09,000 --> 00:38:11,200 Speaker 4: funds to spend on a pr E one hundred. 820 00:38:10,920 --> 00:38:13,799 Speaker 2: Percent and it's free because obviously the journalists just want 821 00:38:13,840 --> 00:38:16,000 Speaker 2: someone to comment and I mean me laughing about the 822 00:38:16,000 --> 00:38:18,560 Speaker 2: fig thing like, it doesn't actually have to be specific. 823 00:38:18,600 --> 00:38:22,560 Speaker 2: So back to our candle example. So you're a candle 824 00:38:22,600 --> 00:38:24,799 Speaker 2: business owner and you sign up for source Boddel, you 825 00:38:24,840 --> 00:38:27,400 Speaker 2: are not just looking for opportunities to talk about candles. 826 00:38:27,440 --> 00:38:29,640 Speaker 2: You're a small business owner. That might be a journalist 827 00:38:29,680 --> 00:38:31,839 Speaker 2: looking for a small business owner to talk about how 828 00:38:31,840 --> 00:38:34,640 Speaker 2: hard it is in this current market. You might have 829 00:38:34,800 --> 00:38:37,400 Speaker 2: a journalist that's looking for somebody just to talk about 830 00:38:37,400 --> 00:38:40,800 Speaker 2: the pressure on packaging because maybe there's a really big, 831 00:38:40,920 --> 00:38:43,600 Speaker 2: you know, article in the media at the moment about 832 00:38:43,640 --> 00:38:46,640 Speaker 2: how packaging coming out of China is delayed. They want 833 00:38:46,680 --> 00:38:50,080 Speaker 2: sources that can just make their articles more juicy and 834 00:38:50,640 --> 00:38:53,040 Speaker 2: going through that, like use it as your morning paper, 835 00:38:53,400 --> 00:38:56,120 Speaker 2: go through that and go are there any opportunities today 836 00:38:56,120 --> 00:38:59,480 Speaker 2: that I could get a feature in? Because often if 837 00:38:59,480 --> 00:39:00,840 Speaker 2: the journal is going to do it, they're going to 838 00:39:00,880 --> 00:39:03,839 Speaker 2: be grateful because you're adding validity to their content. But 839 00:39:03,880 --> 00:39:06,319 Speaker 2: they will always be like yep, and jess from She's 840 00:39:06,360 --> 00:39:08,800 Speaker 2: on the Money said, and you get your brand in 841 00:39:08,880 --> 00:39:11,440 Speaker 2: the places that you want it. And when you're featured 842 00:39:11,440 --> 00:39:14,560 Speaker 2: on someone else's website or in another article, it usually 843 00:39:14,560 --> 00:39:17,000 Speaker 2: links back to you. It's called a backlink, which is 844 00:39:17,040 --> 00:39:20,520 Speaker 2: really good for boosting your SEO and helping your website 845 00:39:20,760 --> 00:39:24,399 Speaker 2: rank higher in search results. For free Jessica, we. 846 00:39:24,480 --> 00:39:26,520 Speaker 4: Love free, We love a little business money win I 847 00:39:26,520 --> 00:39:28,400 Speaker 4: feel like we've covered a lot today. 848 00:39:28,160 --> 00:39:30,440 Speaker 2: So much, so many rants, but I feel like you 849 00:39:30,560 --> 00:39:33,760 Speaker 2: learning about me, taking on people who's steal my content, 850 00:39:34,320 --> 00:39:36,399 Speaker 2: me talking about figs. It's been a lot, but it's 851 00:39:36,440 --> 00:39:38,560 Speaker 2: been a journey and I hope you've learned something here. 852 00:39:38,560 --> 00:39:41,440 Speaker 2: You go, all right, So, Jess, here's the thing. You 853 00:39:41,480 --> 00:39:43,520 Speaker 2: don't have to do everything all at once. I do try. 854 00:39:43,880 --> 00:39:46,719 Speaker 2: It is exhausting, so don't recommend. But if you're a 855 00:39:46,719 --> 00:39:49,080 Speaker 2: small business owner, I totally get it. It can feel 856 00:39:49,080 --> 00:39:52,160 Speaker 2: all consuming and overwhelming because you're wearing all the hats 857 00:39:52,200 --> 00:39:55,000 Speaker 2: and like sometimes those hats don't fit quite right, including 858 00:39:55,080 --> 00:39:57,360 Speaker 2: being your own marketer if that's not your niche. But 859 00:39:57,400 --> 00:39:59,840 Speaker 2: the key is you don't actually need to be a 860 00:40:00,080 --> 00:40:03,480 Speaker 2: rewaar right away. What I would do personally, start with 861 00:40:03,520 --> 00:40:07,799 Speaker 2: the foundations of the things that you own. So your 862 00:40:07,840 --> 00:40:09,640 Speaker 2: owned media is what we're going to focus on, like 863 00:40:09,719 --> 00:40:12,200 Speaker 2: your website and your email list. These are the things 864 00:40:12,239 --> 00:40:15,400 Speaker 2: that you control one hundred percent. So from my perspective, 865 00:40:15,480 --> 00:40:18,520 Speaker 2: get those foundations right, because, as I said before, what 866 00:40:18,719 --> 00:40:21,200 Speaker 2: is the point of driving traffic and creating all this 867 00:40:21,280 --> 00:40:24,399 Speaker 2: beautiful social content if the home that you're sending them 868 00:40:24,400 --> 00:40:29,680 Speaker 2: to is disheveled, absolutely silly idea. But once you've built 869 00:40:29,719 --> 00:40:32,680 Speaker 2: that solid foundation out, you can then kind of layer 870 00:40:32,840 --> 00:40:35,960 Speaker 2: in rented media like social media platforms, and these are 871 00:40:36,000 --> 00:40:39,759 Speaker 2: great for visibility, but you need to remember that you 872 00:40:39,800 --> 00:40:42,239 Speaker 2: are renting this space jest, so you don't actually own 873 00:40:42,239 --> 00:40:44,879 Speaker 2: the audience. And then over time you can add in 874 00:40:45,440 --> 00:40:48,600 Speaker 2: earned media through like reviews and some PR and some 875 00:40:48,800 --> 00:40:52,440 Speaker 2: UGC and eventually paid ads to scale up, Like you 876 00:40:52,480 --> 00:40:55,040 Speaker 2: don't have to jump into paying for things immediately, and 877 00:40:55,080 --> 00:40:59,360 Speaker 2: by slowly building this platform, you're creating what I would 878 00:40:59,360 --> 00:41:03,200 Speaker 2: call this a solid omni channel strategy. It's what I've 879 00:41:03,200 --> 00:41:06,800 Speaker 2: written down here without overwhelming yourself very fancy. 880 00:41:06,840 --> 00:41:10,320 Speaker 4: I think definitely start small, get comfortable with one platform 881 00:41:10,400 --> 00:41:13,000 Speaker 4: or one focus at a time, and eventually you'll find 882 00:41:13,000 --> 00:41:15,759 Speaker 4: yourself with a well balanced strategy that works for you 883 00:41:15,840 --> 00:41:17,160 Speaker 4: and your business exactly. 884 00:41:17,239 --> 00:41:19,440 Speaker 2: And if today you are starting your candle business and 885 00:41:19,440 --> 00:41:21,879 Speaker 2: you're like, but it's all consuming and overwhelming, and all 886 00:41:21,920 --> 00:41:25,040 Speaker 2: of my competitors are on every single platform, they were 887 00:41:25,080 --> 00:41:27,720 Speaker 2: once in your position too, So it is so important 888 00:41:27,760 --> 00:41:30,480 Speaker 2: to not compare somebody else's like middlegame or their end 889 00:41:30,560 --> 00:41:33,640 Speaker 2: game to you. At the very beginning maybe use those 890 00:41:33,640 --> 00:41:35,799 Speaker 2: things and be like, oh, that's good learning. So I 891 00:41:35,840 --> 00:41:37,799 Speaker 2: wonder what they had to learn to get here and 892 00:41:38,040 --> 00:41:41,200 Speaker 2: start taking things from that. But Jess, that is sadly 893 00:41:41,280 --> 00:41:43,640 Speaker 2: all we have time for today. So if you want 894 00:41:43,680 --> 00:41:46,600 Speaker 2: even more tips, support, maybe a little bit of inspiration, 895 00:41:47,040 --> 00:41:50,400 Speaker 2: I'm there. Join the Business Bible community on Facebook. It's 896 00:41:50,440 --> 00:41:53,040 Speaker 2: a space where like minded business owners can ask questions 897 00:41:53,040 --> 00:41:55,440 Speaker 2: and share advice and connect with one another. That's the 898 00:41:55,480 --> 00:41:56,279 Speaker 2: perfect place to find. 899 00:41:56,280 --> 00:41:58,520 Speaker 4: Your people are the small business owners who are going 900 00:41:58,520 --> 00:42:00,560 Speaker 4: through the same challenges that your face seeing and can 901 00:42:00,560 --> 00:42:01,560 Speaker 4: share what's worked for them. 902 00:42:01,719 --> 00:42:04,840 Speaker 2: It's like a little built in support system one hundred percent. 903 00:42:05,040 --> 00:42:09,520 Speaker 2: And if you didn't hear it, my book a book, 904 00:42:09,640 --> 00:42:12,600 Speaker 2: I wrote another book, and pre sales are available for 905 00:42:12,719 --> 00:42:15,560 Speaker 2: my book, The Business Bible. It comes out on November 906 00:42:15,600 --> 00:42:17,799 Speaker 2: the twenty six, which is wild. So I'm going to 907 00:42:17,800 --> 00:42:19,319 Speaker 2: link that in the show notes because I heard it 908 00:42:19,360 --> 00:42:20,320 Speaker 2: was a really good book. 909 00:42:20,200 --> 00:42:22,120 Speaker 4: And then takes you from start to finish, step by 910 00:42:22,160 --> 00:42:23,640 Speaker 4: step of everything you needs, you know. 911 00:42:23,640 --> 00:42:26,560 Speaker 2: Literally, and it's got so many little founder stories intertwined 912 00:42:26,600 --> 00:42:28,080 Speaker 2: into it. And do you know how much stuff I've 913 00:42:28,080 --> 00:42:29,640 Speaker 2: packed into there that you can do for free like 914 00:42:29,719 --> 00:42:32,640 Speaker 2: that's literally my bread and butter. We will see you 915 00:42:32,680 --> 00:42:35,120 Speaker 2: next month for another episode of the Business Bible. Guys 916 00:42:35,360 --> 00:42:43,759 Speaker 2: Bye Did Buy shared on She's on the Money is 917 00:42:43,840 --> 00:42:47,440 Speaker 2: general in nature and does not consider your individual circumstances. 918 00:42:47,760 --> 00:42:51,200 Speaker 2: She's on the Money exists purely for educational purposes and 919 00:42:51,239 --> 00:42:53,640 Speaker 2: should not be relied upon to make an investment or 920 00:42:53,760 --> 00:42:57,360 Speaker 2: financial decision. If you do choose to buy a financial product, 921 00:42:57,440 --> 00:43:01,400 Speaker 2: read the PDS TMD and obtain appropriate financial advice tailored 922 00:43:01,440 --> 00:43:04,920 Speaker 2: towards your needs. Victoria Divine and She's on the Money 923 00:43:04,960 --> 00:43:08,360 Speaker 2: are authorized representatives of money sherper P T y L 924 00:43:08,480 --> 00:43:10,839 Speaker 2: t D A b N three two one is six 925 00:43:10,880 --> 00:43:14,440 Speaker 2: four nine two seven seven zero eight afs L four 926 00:43:14,600 --> 00:43:17,080 Speaker 2: five one two eight nine