WEBVTT - Kopi Time E123 - Control Risks’ Nicolas Reys on Cybersecurity

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<v Speaker 1>Welcome to Kobe Time, a podcast series on Markets and

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<v Speaker 1>Economies from DVS Group Research. I'm Pam Rebek, chief economist,

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<v Speaker 1>welcoming you to our 123rd episode. Today's episode is a

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<v Speaker 1>function of popular demand.

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<v Speaker 1>Uh whether at work or at home concerns on cybersecurity

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<v Speaker 1>are on the rise and elevated to say the least.

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<v Speaker 1>Uh Here in Singapore stories on cyber scams, ransomware are

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<v Speaker 1>rife and perhaps they are an underestimate given that many

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<v Speaker 1>of such crimes go under reported.

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<v Speaker 1>Uh and there is cyber threat at the corporate and

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<v Speaker 1>government levels, which is a whole different ball game. So

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<v Speaker 1>let's talk about all this with an expert. I'm really

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<v Speaker 1>pleased to have Nicholas re from control risk with me.

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<v Speaker 1>He's a partner there uh with control risk, digital risks,

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<v Speaker 1>America's and global threat intelligence practices. Nicholas specializes in the

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<v Speaker 1>provision of threat intelligence to public and private sector organizations

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<v Speaker 1>as well as leading and delivering complex threat intelligence and

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<v Speaker 1>security projects.

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<v Speaker 1>Nick regularly advises fortune 100 executives on digital transformation, cybersecurity,

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<v Speaker 1>emerging tech risks and threat intelligence matters. Nick Race. Welcome

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<v Speaker 1>to Kobe Time. Thank

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<v Speaker 2>you very much. It's a pleasure to be here.

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<v Speaker 1>You

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<v Speaker 1>just happen to be in Singapore. That's happen to want

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<v Speaker 1>to do this thing. So, I'm really grateful that you

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<v Speaker 1>could make the time. Yeah. No.

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<v Speaker 2>And I really appreciate the invite. I know the firm

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<v Speaker 2>has been a long listener to the podcast and there's

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<v Speaker 2>been lots of people that have been very excited about this.

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<v Speaker 2>So I'm glad to meet you and glad to be

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<v Speaker 2>in Singapore.

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<v Speaker 1>Fantastic.

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<v Speaker 1>Nick. Maybe we can start by going over the three

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<v Speaker 1>kinds of cyber threats, you know, the state sponsored ransomware

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<v Speaker 1>and the whole idealistic quote unquote activism

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<v Speaker 1>stuff.

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<v Speaker 2>Yes, I think that's a good place to start. And

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<v Speaker 2>for a lot of listeners, I'm sure this is going

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<v Speaker 2>to be something they're relatively familiar with because it's been,

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<v Speaker 2>you know, over the past decade, something that's now made

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<v Speaker 2>the mainstream news media. We're starting to hear about these

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<v Speaker 2>things and we can talk about the

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<v Speaker 2>political aspects, we can talk about the financial aspects. But

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<v Speaker 2>when we think about threat actors, we usually classify them

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<v Speaker 2>in those three categories. So at the very, very top

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<v Speaker 2>of capabilities and sophistication usually linked to states, whether military

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<v Speaker 2>or civilians, we have those intelligence units, those apts as

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<v Speaker 2>they're often called advanced persistent threat groups that are very,

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<v Speaker 2>very highly resourced and that usually will work on the

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<v Speaker 2>back

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<v Speaker 2>or at the behest of a government, they will do

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<v Speaker 2>things like large scale espionage operations, disruptions linked to conflict.

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<v Speaker 2>And that's certainly something that we're looking at more and

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<v Speaker 2>more as we come into this geopolitical arena in 2024

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<v Speaker 2>that's going to be very challenging for businesses. And we

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<v Speaker 2>also see some of these groups leverage these capabilities for

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<v Speaker 2>financial gains. And that's something that in the banking industry,

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<v Speaker 2>we've talked for a long time about no

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<v Speaker 2>Korea very famously has deployed state level capabilities to target

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<v Speaker 2>financial institutions and the financial ecosystem as a whole. But

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<v Speaker 2>that's the broad family of sort of nation state level operations.

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<v Speaker 2>And then we have next to this is organized criminality

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<v Speaker 2>and sometimes heavily disorganized criminality because it's not just very,

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<v Speaker 2>very well resourced and capable groups. It's also at times,

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<v Speaker 2>people who just want to make a quick buck

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<v Speaker 2>and who have discovered that cyber is a great way

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<v Speaker 2>to do this. It's a very low risk operation. You

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<v Speaker 2>rarely get arrested on the streets for doing a cyber crime.

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<v Speaker 2>And certainly that's both a function of law enforcement resources

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<v Speaker 2>and the multi jurisdictional and transnational nature of the risk

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<v Speaker 2>for organizations. But it's also because of the ease of

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<v Speaker 2>anonymisation online. And that's been a big trend over the

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<v Speaker 2>past few years. You know, Cryptocurrency

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<v Speaker 2>have helped a lot in the space. But more broadly,

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<v Speaker 2>we've seen these criminal groups of various degrees of sophistication

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<v Speaker 2>share one thing in common. They're motivated by financial gain.

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<v Speaker 2>So whether we're talking about ransomware extortion, the ability to

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<v Speaker 2>encrypt lock systems and data and extort money or data

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<v Speaker 2>breaches which often are accompanied by extortion. We are looking

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<v Speaker 2>at financially motivated groups and then at the bottom of

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<v Speaker 2>the capability

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<v Speaker 2>spectrum. But increasingly over the years, I've been in this field,

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<v Speaker 2>we've seen that shift quite a bit upwards in terms

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<v Speaker 2>of skills is the activists, the cyber activist groups, those

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<v Speaker 2>have been in popular culture represented a lot by anonymous

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<v Speaker 2>and we've seen a sort of guy fawkes mask for

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<v Speaker 2>those of you that are avid on the TV side.

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<v Speaker 2>Mr Robot had a great depiction of this type of, of,

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<v Speaker 2>of sort of group, but usually they're ideologically motivated.

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<v Speaker 2>Now, one of the interesting trend and you know, for

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<v Speaker 2>some of those our listeners who might have worked on

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<v Speaker 2>Wall Street during the times, the sort of occupy Wall

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<v Speaker 2>Street movement saw a lot of activity. Exactly. And a

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<v Speaker 2>lot of groups targeting big banks, but usually we see

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<v Speaker 2>a lot of environmentally motivated groups. We have a plethora

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<v Speaker 2>of different ideologies. I think the shift in recent years

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<v Speaker 2>has been much more politically ideological motivations that veer on

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<v Speaker 2>state

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<v Speaker 2>level sponsorship or support. And this is what we've seen.

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<v Speaker 2>Certainly in the Middle East, the law we've seen across

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<v Speaker 2>parts of eastern Europe where these groups become difficult to

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<v Speaker 2>discern whether or not they are actually individuals or small

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<v Speaker 2>groups or if they are being asked to run these

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<v Speaker 2>operations by governments.

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<v Speaker 1>Let me go back to the government in a second.

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<v Speaker 1>Which is so, yes, there are capabilities that governments apply

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<v Speaker 1>to espionage and we know most countries do it.

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<v Speaker 1>Um, there's also this whole layer of snooping that governments

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<v Speaker 1>owe to their own people.

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<v Speaker 1>And we've been hearing about certain software packages that certain

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<v Speaker 1>countries commercialize and sell and you hear all sorts of

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<v Speaker 1>unsavory governments picking up those things. So, tell us a

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<v Speaker 1>little bit about that. Yeah,

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<v Speaker 2>it's

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<v Speaker 2>been a maybe a good decade now that we've seen

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<v Speaker 2>crop up these companies that have specialized private sector companies,

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<v Speaker 2>technology companies that have specialized in designing and developing toolkits capabilities,

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<v Speaker 2>malware

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<v Speaker 2>at times to essentially conduct espionage operations and have commercialized

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<v Speaker 2>it to law enforcement agencies across the world and for

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<v Speaker 2>a range of different purposes, sometimes legitimate purposes. And we

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<v Speaker 2>do see counter terrorism operations or particularly in countries with

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<v Speaker 2>the resources to build their own cyber capabilities as limited

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<v Speaker 2>valid use cases for criminal investigations. The challenge though is

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<v Speaker 2>that in some

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<v Speaker 2>jurisdictions and depending on the nature of the government, we've

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<v Speaker 2>also seen abuse of this capability and part of this

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<v Speaker 2>abuse has been used to target journalists, freedom of the press,

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<v Speaker 2>but also freedom of religion and at times even minorities

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<v Speaker 2>within certain countries, I think the real challenge is making

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<v Speaker 2>a distinction and this is what we talk a lot

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<v Speaker 2>in the threat into our world is making a distinction

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<v Speaker 2>between motives and capabilities, having the capability to do so

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<v Speaker 2>like snoop on an iphone, which most governments will have

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<v Speaker 2>a capability to do is only legitimate when it is

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<v Speaker 2>used by a purpose that is lawful. And I think

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<v Speaker 2>that's where a lot of even the regulatory framework has

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<v Speaker 2>been evolving very quickly. Over the years when most of

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<v Speaker 2>our privacy regulations were built back before 2017 18, with

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<v Speaker 2>the Chinese cybersecurity law in the European Union's general data

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<v Speaker 2>protection regulation, data privacy law had been written in 1990.

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<v Speaker 2>You know, we were talking before starting about the iphone

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<v Speaker 2>release in 2007. Look at the pace of evolution and

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<v Speaker 2>how difficult it is to stay on top of these

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<v Speaker 2>capabilities for regulators. And I think that's going to be

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<v Speaker 2>a constant economy in the near future in our societies

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<v Speaker 2>and in our democracies, how do we balance the capabilities

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<v Speaker 2>our governments have with the motives and the intent to

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<v Speaker 2>use these capabilities through legislation and through democratic processes?

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<v Speaker 1>What's your sense of GDPR? Now, whenever I go to

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<v Speaker 1>a website, there's a little

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<v Speaker 1>box that comes up. Do you accept the cookies or not?

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<v Speaker 1>That is it really changing things? So

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<v Speaker 2>I

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<v Speaker 2>think it has and there's been really interesting case law

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<v Speaker 2>in Europe where some of the fundamental principles of GDP

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<v Speaker 2>are notably the right to be forgotten, which really came

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<v Speaker 2>from a single activist based in Spain who sort of

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<v Speaker 2>was really upset about when he entered his name on Google.

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<v Speaker 2>The results that came in were either too old and

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<v Speaker 2>were misrepresentation of who he was or were in

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<v Speaker 2>at times. And I think now within the European Union

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<v Speaker 2>and certainly as European citizens, individuals can request that their

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<v Speaker 2>information be taken down, that has undeniably really improved the

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<v Speaker 2>privacy of European Union citizens. And I think we've seen

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<v Speaker 2>similar bills come across the world and we are seeing

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<v Speaker 2>a real trend towards adoption of this approach. That being said,

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<v Speaker 2>one of the objectives of GDPR was, you know, seriously

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<v Speaker 2>improve the accountability of organizations in protecting consumer and employee data.

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<v Speaker 2>And whilst we've seen improvements as a whole, it's not

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<v Speaker 2>all of one size fits all. It's certainly not a

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<v Speaker 2>silver bullet. And I think the challenge is regulation will

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<v Speaker 2>not be the only answer to the problem that cybersecurity

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<v Speaker 2>poses the privacy of our data

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<v Speaker 2>um uh entails. And importantly, whilst GDPR was a step

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<v Speaker 2>in the right way, it is only a single step

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<v Speaker 2>in what's going to be a very long hike.

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<v Speaker 1>Is it too early to say that the data leak

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<v Speaker 1>issue in Europe is sort of better than elsewhere because

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<v Speaker 1>of all these laws,

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<v Speaker 2>I think, I wish as a European Union citizen that

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<v Speaker 2>it was better. I don't think unfortunately, it is going

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<v Speaker 2>to be better. Thanks to regulation. I think regulation creates

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<v Speaker 2>better accountability. I think you mentioned that the introduction

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<v Speaker 2>to this episode, there's always been this challenge of, we

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<v Speaker 2>only know what we know and as the public or

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<v Speaker 2>as you know, members of the business community, we know

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<v Speaker 2>if somebody's been hacked because they say it publicly, what

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<v Speaker 2>GDPR has helped. And I think what a lot of

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<v Speaker 2>the legislations are coming out and I just saw the,

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<v Speaker 2>the CS A here in Singapore is doing more work

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<v Speaker 2>on mandatory disclosure of breaches is creating a universe of

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<v Speaker 2>accountability

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<v Speaker 2>that is very helpful because at least it creates a

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<v Speaker 2>level playing field in terms of statistically. Do we see

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<v Speaker 2>less data breaches since GDPR? No, we probably see more.

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<v Speaker 2>And that's also a factor of just the sophistication of

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<v Speaker 2>the landscape and just how much more data reliant we are.

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<v Speaker 1>So tell me something about the level of sophistication and

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<v Speaker 1>the scale of cybersecurity threats out in the world. How often,

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<v Speaker 1>how big are we

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<v Speaker 1>talking about?

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<v Speaker 2>I mean, we'd be talking about every millisecond. If we

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<v Speaker 2>looked at the technical materialization of attacks, I think there

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<v Speaker 2>has been attempts at quantifying the damages.

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<v Speaker 2>We are talking if cyber crime was an economy in

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<v Speaker 2>2025 it's scheduled to be the third largest economy in

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<v Speaker 2>the world after the US and China. So we are

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<v Speaker 2>talking trillions of dollars of damages. Dabbing said I always

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<v Speaker 2>take this quantification with a pinch of salt. There is

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<v Speaker 2>no and this is one of the big challenges in

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<v Speaker 2>our space is there is no way to

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<v Speaker 2>actually understand the scale of the problem because it is

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<v Speaker 2>reliance on reporting, it is reliance on transparency internationally. And

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<v Speaker 2>the reality is we don't have much of this. What

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<v Speaker 2>we can see is both in terms of spend budgetary

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<v Speaker 2>wise by governments and private sector and in terms of

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<v Speaker 2>cost of remediation, the problem is significant. And in my

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<v Speaker 2>10 years working in the private sector and advising organizations

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<v Speaker 2>around the world,

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<v Speaker 2>I now very rarely do not see an organization that

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<v Speaker 2>has cyber on top of its risk register as both

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<v Speaker 2>high likelihood and high impact.

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<v Speaker 2>I think where we see the trend moving is because

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<v Speaker 2>our societies and our organizations are connecting more and more.

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<v Speaker 2>We are seeing massive investments in digital transformations. The reality

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<v Speaker 2>is the problem is only going to get bigger and

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<v Speaker 2>because we are connecting, not just ourselves to the internet,

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<v Speaker 2>but we're also connecting machines, we're connecting factories, we still

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<v Speaker 2>have roughly 50% of the world that's not connected to

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<v Speaker 2>the internet.

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<v Speaker 2>There is still a huge amount of vulnerabilities that are

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<v Speaker 2>only yet to come.

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<v Speaker 1>If we are

0:12:27.900 --> 0:12:32.950
<v Speaker 1>fixated on the vulnerabilities, sometimes we sacrifice efficiency or productivity.

0:12:33.280 --> 0:12:35.659
<v Speaker 1>I used to work at a public sector organization where

0:12:35.669 --> 0:12:38.489
<v Speaker 1>the fear of cyberattack was so big that we used

0:12:38.500 --> 0:12:41.210
<v Speaker 1>to use two different laptops, one for external access, one

0:12:41.219 --> 0:12:44.489
<v Speaker 1>for internal use. And then there was a virtual dropbox.

0:12:44.500 --> 0:12:46.400
<v Speaker 1>If you downloaded some data from outside, you'd go through,

0:12:46.409 --> 0:12:48.549
<v Speaker 1>but it'll go through like filter after filter before you

0:12:48.559 --> 0:12:52.189
<v Speaker 1>could bring it to the, but that was in my view, inefficient,

0:12:52.200 --> 0:12:53.080
<v Speaker 1>it slowed us down.

0:12:53.419 --> 0:12:58.049
<v Speaker 1>Um, are you seeing that sort of paranoia which is

0:12:58.059 --> 0:12:59.478
<v Speaker 1>causing that sort of cost?

0:12:59.489 --> 0:13:02.400
<v Speaker 2>Yeah. I think it's a really good point and I

0:13:02.409 --> 0:13:05.589
<v Speaker 2>think it's one that we often in the security industry

0:13:05.659 --> 0:13:09.150
<v Speaker 2>don't talk about enough security for a long time, was

0:13:09.159 --> 0:13:12.760
<v Speaker 2>seen as this huge blocker and an impediment to doing business.

0:13:12.770 --> 0:13:15.979
<v Speaker 2>I mean, we've had scenarios where we tell executives if

0:13:15.989 --> 0:13:18.500
<v Speaker 2>you travel to a certain country, you can't take your

0:13:18.510 --> 0:13:19.849
<v Speaker 2>cell phone and they look at us and they say

0:13:19.859 --> 0:13:21.479
<v Speaker 2>we're going to take our cell phones. So not only

0:13:21.489 --> 0:13:22.679
<v Speaker 2>does it encourage,

0:13:23.080 --> 0:13:27.900
<v Speaker 2>you know, bypassing the controls, it also the controls become

0:13:28.020 --> 0:13:30.719
<v Speaker 2>too difficult, then we lose our purpose of being a

0:13:30.729 --> 0:13:34.369
<v Speaker 2>business or operating properly what we are seeing. And I

0:13:34.380 --> 0:13:37.059
<v Speaker 2>think this is, this is the biggest thing that everyone

0:13:37.070 --> 0:13:39.750
<v Speaker 2>out there, both organizations and individually, we need to think

0:13:39.760 --> 0:13:40.140
<v Speaker 2>about

0:13:40.409 --> 0:13:43.690
<v Speaker 2>paranoia is unhealthy. We need to be proportionate and to

0:13:43.700 --> 0:13:47.809
<v Speaker 2>be proportionate, we need to understand our environment. And if

0:13:47.820 --> 0:13:50.130
<v Speaker 2>I am a bank or if I'm a government institution

0:13:50.140 --> 0:13:52.900
<v Speaker 2>or if I am a health care company or law firm,

0:13:52.989 --> 0:13:56.309
<v Speaker 2>my threat environment is going to be different. Not everybody

0:13:56.320 --> 0:13:57.909
<v Speaker 2>needs to be for Alamo,

0:13:58.539 --> 0:14:04.429
<v Speaker 2>not everybody needs to have military grade defenses. Some do

0:14:04.609 --> 0:14:06.640
<v Speaker 2>maybe parts of our organizations do

0:14:07.159 --> 0:14:09.820
<v Speaker 2>and those parts they need to be proportionate to the

0:14:09.830 --> 0:14:13.319
<v Speaker 2>risks that we face, if we apply a blanket rule,

0:14:13.469 --> 0:14:16.190
<v Speaker 2>we are going to waste money, we're gonna piss off

0:14:16.200 --> 0:14:19.320
<v Speaker 2>our users and ultimately we're going to be counterproductive. Right.

0:14:19.380 --> 0:14:23.059
<v Speaker 1>Right. I mean, I've noticed this even in certain apps

0:14:23.070 --> 0:14:26.489
<v Speaker 1>where the security concern is so big that the app

0:14:26.500 --> 0:14:28.609
<v Speaker 1>shuts down at every single hint of vulnerability.

0:14:28.849 --> 0:14:30.429
<v Speaker 1>And as a result, it's not a user friendly app

0:14:30.440 --> 0:14:31.099
<v Speaker 1>anymore.

0:14:31.229 --> 0:14:34.380
<v Speaker 2>I think banking has really led the way in balancing

0:14:34.390 --> 0:14:39.390
<v Speaker 2>this because it's fundamentally A B two C business. So

0:14:39.549 --> 0:14:42.859
<v Speaker 2>and it's a business that has been heavily targeted historically

0:14:42.869 --> 0:14:46.140
<v Speaker 2>by cyber attacks. It's also a business where consumers are

0:14:46.150 --> 0:14:50.099
<v Speaker 2>very concerned about the safety and the security of their data.

0:14:50.429 --> 0:14:53.169
<v Speaker 2>And at the same time, they need that seamless connectivity.

0:14:53.369 --> 0:14:55.419
<v Speaker 2>And so if you look at some of the innovations

0:14:55.429 --> 0:14:58.919
<v Speaker 2>of the technical layer multi factor authentication, the use of

0:14:58.929 --> 0:15:03.130
<v Speaker 2>biometric on our phones for fingerprinting, the banks are still

0:15:03.140 --> 0:15:05.590
<v Speaker 2>leading the charge. And I think there's a real lesson

0:15:05.599 --> 0:15:09.239
<v Speaker 2>here for the community that security can be done whilst

0:15:09.250 --> 0:15:12.669
<v Speaker 2>being user friendly. It doesn't have to be everybody log

0:15:12.679 --> 0:15:14.609
<v Speaker 2>out every 10 minutes and I need to re input

0:15:14.619 --> 0:15:18.179
<v Speaker 2>15 passwords. And luckily the tech is moving into such

0:15:18.190 --> 0:15:19.090
<v Speaker 2>a space where

0:15:19.359 --> 0:15:23.669
<v Speaker 2>the solutions designers, the technology companies are really thinking about

0:15:23.679 --> 0:15:24.219
<v Speaker 2>the user

0:15:25.140 --> 0:15:27.900
<v Speaker 1>nick coming from DB si fully relate to what you're

0:15:27.909 --> 0:15:32.770
<v Speaker 1>talking about. Um As we speak, we have two full

0:15:32.780 --> 0:15:36.469
<v Speaker 1>blown military conflicts in the world. Russia, Ukraine Israel Gaza

0:15:36.479 --> 0:15:40.659
<v Speaker 1>and we have this simmering tussle between the US and China,

0:15:40.669 --> 0:15:42.559
<v Speaker 1>which probably will last our lifetime.

0:15:43.070 --> 0:15:47.830
<v Speaker 1>So talk about cyber security and dimensions of actual conflict,

0:15:47.840 --> 0:15:49.979
<v Speaker 1>both full blown one as well as a simmering

0:15:49.989 --> 0:15:51.909
<v Speaker 2>one. Yes, I think this is, this could be a

0:15:51.919 --> 0:15:55.440
<v Speaker 2>topic for the next 20 hours. It is by far

0:15:55.450 --> 0:15:58.010
<v Speaker 2>the pieces that I find the most fascinating in this

0:15:58.020 --> 0:15:58.809
<v Speaker 2>space because

0:15:59.354 --> 0:16:02.934
<v Speaker 2>it's where we see the real convergence of this risk

0:16:02.945 --> 0:16:07.705
<v Speaker 2>environment and the convergence between real life and that digital component. Look,

0:16:07.715 --> 0:16:10.434
<v Speaker 2>I think for a long time, we had forecasted and

0:16:10.445 --> 0:16:13.135
<v Speaker 2>not just we are control risk, but organizations across the

0:16:13.145 --> 0:16:18.405
<v Speaker 2>world had forecasted that Cyber was going to become a

0:16:18.684 --> 0:16:22.315
<v Speaker 2>normal part of conflict and particularly of hybrid conflicts like

0:16:22.325 --> 0:16:23.184
<v Speaker 2>what we're seeing

0:16:23.479 --> 0:16:27.450
<v Speaker 2>and certainly both in the Middle East and in eastern Europe,

0:16:28.539 --> 0:16:31.469
<v Speaker 2>it has manifested this way. I think Ukraine was a

0:16:31.479 --> 0:16:35.059
<v Speaker 2>surprise to a lot of commentators because I remember at

0:16:35.070 --> 0:16:38.349
<v Speaker 2>the beginning of the war, there were lots of questions about,

0:16:38.359 --> 0:16:41.140
<v Speaker 2>are we going to see a very large scale cyber attack,

0:16:41.150 --> 0:16:43.200
<v Speaker 2>crippling the entire electric grid

0:16:44.205 --> 0:16:48.005
<v Speaker 2>or even into Europe? And for our listeners that may

0:16:48.015 --> 0:16:50.216
<v Speaker 2>have an interest in the field, you know, the scenario

0:16:50.226 --> 0:16:53.815
<v Speaker 2>was colonial pipeline, the shutdown of a pipeline in on

0:16:53.825 --> 0:16:56.575
<v Speaker 2>the eastern seaboard in the US. The reality is we

0:16:56.585 --> 0:16:58.515
<v Speaker 2>didn't see this. And I think there were two reasons

0:16:58.526 --> 0:17:02.875
<v Speaker 2>for this. One is Cyber is part of military operations

0:17:02.885 --> 0:17:03.575
<v Speaker 2>is one

0:17:03.682 --> 0:17:07.261
<v Speaker 2>the many tools at the disposal of states. But it

0:17:07.271 --> 0:17:13.271
<v Speaker 2>is also not a replacement for traditional kinetic war and

0:17:13.281 --> 0:17:17.390
<v Speaker 2>traditional conflict. That being said it does feature prominently as

0:17:17.401 --> 0:17:19.901
<v Speaker 2>part of both of these conflicts. And I think they

0:17:19.911 --> 0:17:23.702
<v Speaker 2>give us a taste of what there is to come. Actually, Ukraine,

0:17:24.160 --> 0:17:28.560
<v Speaker 2>you know, after the invasion of Crimea in 2014, we

0:17:28.569 --> 0:17:33.180
<v Speaker 2>saw the development of disruptive or destructive cyber attacks against

0:17:33.189 --> 0:17:38.760
<v Speaker 2>Eastern European energy infrastructure by Russian Linked units. And what

0:17:39.109 --> 0:17:42.709
<v Speaker 2>that was a good forecasting sign of is war is

0:17:42.719 --> 0:17:47.310
<v Speaker 2>a capability development moment in cyber. It is through military

0:17:47.319 --> 0:17:50.599
<v Speaker 2>means that we see novel tactics and techniques. It is

0:17:50.609 --> 0:17:53.349
<v Speaker 2>what we've seen in the targeting of satellite systems during

0:17:53.359 --> 0:17:55.560
<v Speaker 2>the war in Ukraine. It's also what we've seen in

0:17:55.569 --> 0:17:59.660
<v Speaker 2>the targeting of data centers and large scale telecommunication infrastructure.

0:18:00.209 --> 0:18:00.819
<v Speaker 2>It is not

0:18:01.060 --> 0:18:04.689
<v Speaker 2>the sort of big nuclear apocalypse that people may have forecasted,

0:18:04.790 --> 0:18:08.540
<v Speaker 2>but it is evident that it has become a critical

0:18:08.550 --> 0:18:12.379
<v Speaker 2>part of before during and after conflicts. And I think

0:18:12.390 --> 0:18:15.160
<v Speaker 2>the concern when we look at some of the tensions

0:18:15.170 --> 0:18:18.000
<v Speaker 2>around the world today is there are more and more

0:18:18.010 --> 0:18:21.859
<v Speaker 2>states developing these capabilities. What keeps me up awake at

0:18:21.869 --> 0:18:24.899
<v Speaker 2>night is the private sector is going to be caught

0:18:24.910 --> 0:18:26.040
<v Speaker 2>in the middle of all of this.

0:18:26.479 --> 0:18:31.629
<v Speaker 2>We private sector companies, not only oftentimes run the infrastructure

0:18:31.640 --> 0:18:36.319
<v Speaker 2>that sits in those countries, it is also our business

0:18:36.329 --> 0:18:40.430
<v Speaker 2>imperative to work across jurisdictions and what we're seeing and

0:18:40.439 --> 0:18:42.750
<v Speaker 2>particularly the sanctions that came

0:18:42.949 --> 0:18:46.250
<v Speaker 2>by both the US and the Eu after the invasion

0:18:46.270 --> 0:18:49.839
<v Speaker 2>of Ukraine on Russian businesses was a good indicator when

0:18:49.849 --> 0:18:52.510
<v Speaker 2>all of a sudden you couldn't update Microsoft in Russia

0:18:52.619 --> 0:18:58.219
<v Speaker 2>because the sanctions prohibited Microsoft from sending updates to laptops

0:18:58.229 --> 0:18:59.410
<v Speaker 2>and assets in Russia.

0:18:59.880 --> 0:19:04.599
<v Speaker 2>It is reshaping the world of technology these conflicts. And

0:19:04.609 --> 0:19:08.439
<v Speaker 2>I think very interestingly for us, for instance, we are

0:19:08.449 --> 0:19:12.969
<v Speaker 2>increasingly looking at technology as a resilience concern and just

0:19:12.979 --> 0:19:15.699
<v Speaker 2>strictly a cyber security concern. And I know that's a

0:19:15.709 --> 0:19:18.649
<v Speaker 2>big part of the discussion in Singapore about the resilience

0:19:18.790 --> 0:19:22.520
<v Speaker 2>of the infrastructure cyber resilience in Singapore. I think that

0:19:22.530 --> 0:19:24.260
<v Speaker 2>is absolutely the right discussion

0:19:24.810 --> 0:19:27.219
<v Speaker 2>to touch on the US and China. Look we are

0:19:27.229 --> 0:19:31.719
<v Speaker 2>entering a US electoral period, we don't yet know what

0:19:31.729 --> 0:19:35.310
<v Speaker 2>will happen. But it is very clear that the tensions

0:19:35.319 --> 0:19:37.510
<v Speaker 2>around the control of technology

0:19:37.890 --> 0:19:42.079
<v Speaker 2>and the development of generative A I, we've got the

0:19:42.089 --> 0:19:45.689
<v Speaker 2>beginnings of quantum discussions happening a little bit everywhere is

0:19:45.699 --> 0:19:49.728
<v Speaker 2>going to be a real arms race between the two superpowers.

0:19:49.849 --> 0:19:52.810
<v Speaker 2>And it's going to put businesses in the middle of this,

0:19:52.819 --> 0:19:55.579
<v Speaker 2>of having to pick where do I choose my technology

0:19:55.589 --> 0:19:58.619
<v Speaker 2>supply chain from? How do I build resilience in light

0:19:58.630 --> 0:20:00.160
<v Speaker 2>of different regulatory framework?

0:20:00.430 --> 0:20:04.949
<v Speaker 2>And importantly, what is the direction of travel from an

0:20:05.160 --> 0:20:08.619
<v Speaker 2>access to technology and the security of our technology in

0:20:08.630 --> 0:20:10.459
<v Speaker 2>light of my own business strategy

0:20:10.469 --> 0:20:10.869
<v Speaker 1>Right.

0:20:11.229 --> 0:20:12.579
<v Speaker 1>I want to go back to the issue of resiliency

0:20:12.589 --> 0:20:15.219
<v Speaker 1>for a second in the context of Russia, Ukraine. So, yes,

0:20:15.229 --> 0:20:17.010
<v Speaker 1>at the beginning, the fear was that there will be

0:20:17.020 --> 0:20:20.670
<v Speaker 1>cyber attacks from Russia and there will be widespread blackouts

0:20:20.680 --> 0:20:22.629
<v Speaker 1>both in Ukraine and elsewhere.

0:20:23.209 --> 0:20:26.189
<v Speaker 1>Now, what about the fact that almost three years after

0:20:26.199 --> 0:20:30.420
<v Speaker 1>the conflict started? And despite all sorts of sanctions, Russia's

0:20:30.459 --> 0:20:34.819
<v Speaker 1>capabilities seem pretty good. How are they being so resilient?

0:20:34.859 --> 0:20:35.359
<v Speaker 2>It's

0:20:35.369 --> 0:20:37.780
<v Speaker 2>a great question. And I think there's been lots of

0:20:37.790 --> 0:20:41.429
<v Speaker 2>analysis recently around the sort of move of Russia towards

0:20:41.439 --> 0:20:44.438
<v Speaker 2>a war economy regime and something close to 70% of

0:20:44.449 --> 0:20:47.060
<v Speaker 2>GDP now being dedicated to the war effort. And I

0:20:47.069 --> 0:20:47.540
<v Speaker 2>think that

0:20:47.869 --> 0:20:51.880
<v Speaker 2>most governments now in their strategic military planning take cyber

0:20:51.890 --> 0:20:55.609
<v Speaker 2>as one of the aspects of we need to maintain resources,

0:20:55.619 --> 0:20:59.719
<v Speaker 2>we need to maintain capabilities throughout the continuation of a

0:20:59.729 --> 0:21:03.469
<v Speaker 2>war effort. And so that pivot has been very significant

0:21:03.479 --> 0:21:04.010
<v Speaker 2>in Russia,

0:21:04.104 --> 0:21:07.354
<v Speaker 2>I think equally I mentioned earlier on when we were

0:21:07.364 --> 0:21:10.405
<v Speaker 2>talking about the different types of threat groups. What we

0:21:10.415 --> 0:21:12.675
<v Speaker 2>saw at the beginning of the conflict is a lot

0:21:12.685 --> 0:21:15.744
<v Speaker 2>of the ransomware groups that were very active targeting financial

0:21:15.755 --> 0:21:19.114
<v Speaker 2>institutions and other businesses in the US or in Europe

0:21:19.125 --> 0:21:22.614
<v Speaker 2>or in a all of a sudden stopped their activity

0:21:22.625 --> 0:21:23.724
<v Speaker 2>and focused on Ukraine.

0:21:24.290 --> 0:21:28.430
<v Speaker 2>And this is where the resourceful and the asymmetric nature

0:21:28.439 --> 0:21:32.280
<v Speaker 2>of cyber capabilities where it actually doesn't cost that much

0:21:32.290 --> 0:21:35.760
<v Speaker 2>to do and it becomes very sustainable over time because

0:21:35.770 --> 0:21:39.550
<v Speaker 2>unless you lose the infrastructure within Russia, it's still a

0:21:39.560 --> 0:21:42.149
<v Speaker 2>computer with internet access and you can do a lot

0:21:42.160 --> 0:21:42.510
<v Speaker 2>of damage

0:21:42.660 --> 0:21:45.089
<v Speaker 2>with that. And so I think those resources and the

0:21:45.099 --> 0:21:48.179
<v Speaker 2>asymmetric nature of the spend has been one of the

0:21:48.189 --> 0:21:51.550
<v Speaker 2>reasons why we have seen the continuation of the cyber

0:21:51.560 --> 0:21:55.270
<v Speaker 2>operation surrounding the conflict in Ukraine. But also certainly that

0:21:55.280 --> 0:21:58.589
<v Speaker 2>pivot towards a war footing economy, a wartime economy has

0:21:58.599 --> 0:22:00.810
<v Speaker 2>allowed Russia to sustain a lot of its efforts.

0:22:01.310 --> 0:22:04.089
<v Speaker 1>Fascinating. I, I really didn't see, you know, this coming

0:22:04.099 --> 0:22:06.609
<v Speaker 1>from Russia. I'm pretty amazed that, you know, uh to

0:22:06.619 --> 0:22:10.649
<v Speaker 1>your point that if indeed the Apple I Os or

0:22:10.660 --> 0:22:13.829
<v Speaker 1>Microsoft 365 upgrades are not happening. How on earth are

0:22:13.839 --> 0:22:16.810
<v Speaker 1>they not falling into technological obsolescence unless they have

0:22:17.150 --> 0:22:20.040
<v Speaker 1>friendly countries which are helping them? The text Act?

0:22:20.680 --> 0:22:22.859
<v Speaker 2>Absolutely. There is a lot of, we're seeing a lot

0:22:22.869 --> 0:22:26.540
<v Speaker 2>of Interstate Cooper operation aligned particularly to kind of more

0:22:26.550 --> 0:22:30.000
<v Speaker 2>traditional geopolitical alliances. We're also seeing a lot of home

0:22:30.010 --> 0:22:33.079
<v Speaker 2>grown talent coming out of a lot of places. One

0:22:33.089 --> 0:22:36.609
<v Speaker 2>of the, one of the paradoxes of cyber and I

0:22:36.619 --> 0:22:37.040
<v Speaker 2>often

0:22:37.589 --> 0:22:40.889
<v Speaker 2>draw a parallel with the sort of nuclear arms race.

0:22:41.089 --> 0:22:43.660
<v Speaker 2>If a group gets a hold of a nuclear warhead,

0:22:43.670 --> 0:22:46.359
<v Speaker 2>they can use it once and that's it. Once it's

0:22:46.369 --> 0:22:48.489
<v Speaker 2>been used, it's been spent unless you know how to

0:22:48.500 --> 0:22:50.780
<v Speaker 2>manufacture it, it's gonna be very difficult. If you get

0:22:50.790 --> 0:22:53.698
<v Speaker 2>access to computer code, you can reuse it

0:22:54.310 --> 0:22:59.270
<v Speaker 2>ad nauseam. It is constantly standing on foundations that cannot

0:22:59.280 --> 0:23:03.089
<v Speaker 2>be shaken. We are not tomorrow going to redesign if

0:23:03.099 --> 0:23:07.800
<v Speaker 2>tomorrow Microsoft can't update Windows in Russia. Windows doesn't stop working.

0:23:07.910 --> 0:23:09.290
<v Speaker 2>It's still going to work

0:23:09.630 --> 0:23:12.000
<v Speaker 2>and you can customize things on top of it. And

0:23:12.010 --> 0:23:16.849
<v Speaker 2>that's one of the reasons why technology feels like such

0:23:16.859 --> 0:23:21.310
<v Speaker 2>an exponential pace of development. It's because we never really

0:23:21.319 --> 0:23:24.469
<v Speaker 2>have to start over. We're always building on top of

0:23:24.479 --> 0:23:26.790
<v Speaker 2>things that are being built on top of things. And

0:23:26.800 --> 0:23:27.689
<v Speaker 2>so that's why

0:23:28.300 --> 0:23:31.458
<v Speaker 2>it's very, very hard to build things, but to maintain

0:23:31.469 --> 0:23:33.869
<v Speaker 2>and improve things is actually a lot easier and a

0:23:33.880 --> 0:23:35.040
<v Speaker 2>lot less costly.

0:23:35.560 --> 0:23:38.060
<v Speaker 1>I can imagine that the cybercrime unit at Interpol is

0:23:38.069 --> 0:23:41.389
<v Speaker 1>having sleepless nights because the possessive of this issue. So

0:23:41.489 --> 0:23:43.780
<v Speaker 1>I brought up Interpol for a reason. So on the

0:23:43.790 --> 0:23:48.239
<v Speaker 1>ransomware attacks these days, everybody wants or everybody, most uh

0:23:48.250 --> 0:23:52.310
<v Speaker 1>hackers want crypto as a settlement for ransom.

0:23:52.910 --> 0:23:55.800
<v Speaker 1>My view on crypto was it should be the most

0:23:55.810 --> 0:23:58.300
<v Speaker 1>transparent system in the world. It's a Blockchain and we

0:23:58.310 --> 0:24:01.060
<v Speaker 1>know what the transactions are happening. Why is it so

0:24:01.069 --> 0:24:03.879
<v Speaker 1>hard to not be able to track down people who

0:24:03.890 --> 0:24:04.579
<v Speaker 1>are receiving crypto

0:24:04.589 --> 0:24:05.099
<v Speaker 1>payments?

0:24:05.109 --> 0:24:08.459
<v Speaker 2>Yeah, I think it's, it's the same frustration that a

0:24:08.469 --> 0:24:11.900
<v Speaker 2>lot of innovators have had with platforms like social media,

0:24:11.910 --> 0:24:12.540
<v Speaker 2>you know, the

0:24:12.885 --> 0:24:16.974
<v Speaker 2>the impetus and the design was very much towards transparency,

0:24:17.005 --> 0:24:22.294
<v Speaker 2>freedom of access, freedom of of, of sort of control

0:24:22.305 --> 0:24:26.185
<v Speaker 2>of or from control of, of, of centralized institutions. And

0:24:26.194 --> 0:24:28.074
<v Speaker 2>that's still very much if you look at the sort

0:24:28.084 --> 0:24:30.784
<v Speaker 2>of the maths and the science behind the Blockchain, that

0:24:30.795 --> 0:24:32.944
<v Speaker 2>is the philosophy, it is a transparent ledger.

0:24:33.959 --> 0:24:38.180
<v Speaker 2>But then clever people who had bad intentions realized that

0:24:38.750 --> 0:24:42.879
<v Speaker 2>much like any human attention span, much like banking transaction.

0:24:42.890 --> 0:24:46.819
<v Speaker 2>If you run transactions through hundreds of different layers becomes

0:24:46.829 --> 0:24:50.550
<v Speaker 2>very difficult to reverse engineer. And I think that's where

0:24:50.560 --> 0:24:53.439
<v Speaker 2>we've seen this real frustration. And at times what I

0:24:53.449 --> 0:24:54.209
<v Speaker 2>think has slowed

0:24:54.290 --> 0:24:57.540
<v Speaker 2>down the likelihood of adoption of crypto as part of

0:24:57.550 --> 0:25:02.329
<v Speaker 2>traditional banking or as part of traditional national economies is

0:25:02.339 --> 0:25:06.819
<v Speaker 2>because there's been a weaponization of the capability. So we

0:25:06.829 --> 0:25:09.979
<v Speaker 2>did see very early on when ransomware became a thing,

0:25:10.250 --> 0:25:13.228
<v Speaker 2>the birth of what's called Tumblr, which are services that

0:25:13.239 --> 0:25:15.849
<v Speaker 2>you can purchase on the dark web where you will

0:25:15.859 --> 0:25:18.630
<v Speaker 2>say I have an illegal transaction. I want to hide it.

0:25:18.680 --> 0:25:22.329
<v Speaker 2>It's money laundering, it's, it's and it's automatic systems that

0:25:22.339 --> 0:25:25.810
<v Speaker 2>will run the Cryptocurrency through hundreds and hundreds and hundreds

0:25:25.819 --> 0:25:29.849
<v Speaker 2>of different wallets that have just been created. And all

0:25:29.859 --> 0:25:31.688
<v Speaker 2>of a sudden, it becomes very difficult to trace. The

0:25:31.699 --> 0:25:33.270
<v Speaker 2>last thing I'd say on this point. And I think

0:25:33.280 --> 0:25:36.899
<v Speaker 2>this is the tension with both the regulatory and the

0:25:36.910 --> 0:25:39.500
<v Speaker 2>sort of governance of these technologies,

0:25:40.050 --> 0:25:43.359
<v Speaker 2>part of the principles of cryptocurrencies and the Blockchain was

0:25:43.369 --> 0:25:46.849
<v Speaker 2>freedom from central oversight and governance. But it is also

0:25:46.859 --> 0:25:49.389
<v Speaker 2>because of that freedom from central oversight and governance that

0:25:49.400 --> 0:25:52.329
<v Speaker 2>we see these abuse materializing because there is no authority

0:25:52.339 --> 0:25:55.699
<v Speaker 2>to say the technology shouldn't be used that way. The

0:25:55.709 --> 0:25:58.869
<v Speaker 2>way banks dealt with anti money laundering in Kyc over

0:25:58.880 --> 0:26:02.540
<v Speaker 2>the past 2030 4050 years has been through cooper operation

0:26:02.550 --> 0:26:03.869
<v Speaker 2>between institutions.

0:26:04.479 --> 0:26:07.819
<v Speaker 2>Well, if there is no institution, co-operation becomes very difficult.

0:26:07.829 --> 0:26:11.139
<v Speaker 2>And so that's a very inherent tension in the philosophy

0:26:11.150 --> 0:26:14.219
<v Speaker 2>of these technologies that will eventually need to be reconciled

0:26:14.229 --> 0:26:15.159
<v Speaker 2>one way or the other

0:26:15.550 --> 0:26:17.380
<v Speaker 1>is anything happening in that regard,

0:26:17.479 --> 0:26:18.329
<v Speaker 1>global efforts.

0:26:18.339 --> 0:26:21.389
<v Speaker 2>There are lots of discussions, there are lots of working groups.

0:26:21.400 --> 0:26:24.180
<v Speaker 2>I think lots of governments and financial institutions are looking

0:26:24.189 --> 0:26:27.530
<v Speaker 2>into it. The open source community has built amazing and

0:26:27.540 --> 0:26:30.159
<v Speaker 2>there are tremendous people who are spending a lot of

0:26:30.170 --> 0:26:33.579
<v Speaker 2>their personal time working to the betterment of the technology.

0:26:34.050 --> 0:26:35.469
<v Speaker 2>I think we are

0:26:36.479 --> 0:26:39.949
<v Speaker 2>seeing a more optimistic term. I mean, we've obviously had

0:26:39.959 --> 0:26:42.890
<v Speaker 2>the situations like ftxs and it's it's been rife for

0:26:42.900 --> 0:26:45.739
<v Speaker 2>scams and various other, but it is very much the

0:26:45.750 --> 0:26:50.688
<v Speaker 2>infancy of the technology. And to some extent, you know,

0:26:50.699 --> 0:26:54.238
<v Speaker 2>Ponzi schemes never stopped us from banking. So I don't,

0:26:54.250 --> 0:26:56.920
<v Speaker 2>I'm not a very bad pessimist in this space. I

0:26:56.930 --> 0:26:59.929
<v Speaker 2>think it will take multilateral efforts. And I think

0:27:00.300 --> 0:27:02.919
<v Speaker 2>the concern going back to the geo politics of it

0:27:02.930 --> 0:27:06.819
<v Speaker 2>all is states seem less and less inclined to be multilateral.

0:27:06.829 --> 0:27:09.160
<v Speaker 2>So for technology like this I think we really need

0:27:09.170 --> 0:27:12.339
<v Speaker 2>to think about what the community and the private sector

0:27:12.349 --> 0:27:14.780
<v Speaker 2>can do to help to improve the transparency of it.

0:27:14.849 --> 0:27:15.000
<v Speaker 2>You know,

0:27:15.010 --> 0:27:15.280
<v Speaker 1>Nick,

0:27:15.290 --> 0:27:16.760
<v Speaker 1>when you were saying that I was basically thinking of

0:27:16.770 --> 0:27:18.979
<v Speaker 1>the parallel between climate change and cybersecurity.

0:27:19.310 --> 0:27:22.500
<v Speaker 1>The exter analogies are so substantial that you trying to

0:27:22.510 --> 0:27:24.629
<v Speaker 1>take your foot within your own borders doesn't work. You've

0:27:24.640 --> 0:27:27.339
<v Speaker 1>got to work the whole global community. Yes.

0:27:27.349 --> 0:27:30.770
<v Speaker 2>And I think the parallels with climate change are, you know,

0:27:30.780 --> 0:27:33.188
<v Speaker 2>the magnitude and the scale of the problems are so

0:27:33.199 --> 0:27:37.510
<v Speaker 2>significant that they can feel so daunting that individually, we

0:27:37.520 --> 0:27:39.859
<v Speaker 2>rescind and we retract from trying to be a part

0:27:39.869 --> 0:27:40.629
<v Speaker 2>of the solution.

0:27:41.180 --> 0:27:43.270
<v Speaker 2>I think this is something we've seen a lot in

0:27:43.280 --> 0:27:46.569
<v Speaker 2>the world of business and the SEC published directors recently

0:27:46.579 --> 0:27:50.359
<v Speaker 2>to make sure that boards that were uh regulated by

0:27:50.369 --> 0:27:53.760
<v Speaker 2>the SEC had accountability of Cyber. I think that's a

0:27:53.770 --> 0:27:57.909
<v Speaker 2>great first step towards ensuring that everyone realized we are

0:27:57.920 --> 0:28:00.869
<v Speaker 2>part of the solution. All of us use cell phones,

0:28:00.880 --> 0:28:03.910
<v Speaker 2>all of us have smart watches. Now we have smart homes,

0:28:03.920 --> 0:28:04.920
<v Speaker 2>we are connected,

0:28:05.119 --> 0:28:09.119
<v Speaker 2>we are responsible as well for not just our security

0:28:09.199 --> 0:28:13.280
<v Speaker 2>but ensuring that we are pushing technology and innovation direction

0:28:13.290 --> 0:28:15.020
<v Speaker 2>that's going to be a net positive for the

0:28:15.030 --> 0:28:15.410
<v Speaker 2>world.

0:28:16.170 --> 0:28:18.719
<v Speaker 1>We do connectedness. I was at a board meeting in

0:28:18.790 --> 0:28:24.000
<v Speaker 1>Singapore last week and during the my presentation, somebody's doorbell

0:28:24.010 --> 0:28:27.150
<v Speaker 1>back in Oslo rang and he was like, who's you know,

0:28:27.160 --> 0:28:29.000
<v Speaker 1>knocking on my door and he was taking it out.

0:28:29.339 --> 0:28:33.379
<v Speaker 1>Um, Nick, you live in the US, you face a

0:28:33.390 --> 0:28:36.219
<v Speaker 1>lot of American companies, but you're visiting Singapore. I'm assuming

0:28:36.229 --> 0:28:37.739
<v Speaker 1>during your stay here, you'll be talking to a lot

0:28:37.750 --> 0:28:43.160
<v Speaker 1>of Singaporean companies. What's your sense of Singapore? Is Singaporean

0:28:43.530 --> 0:28:46.040
<v Speaker 1>population susceptible to more

0:28:46.439 --> 0:28:50.829
<v Speaker 1>scams and cyber scams than other countries. Our Singapore institutions

0:28:50.839 --> 0:28:52.790
<v Speaker 1>facing it better than others. Just give us a sense

0:28:52.800 --> 0:28:54.619
<v Speaker 1>from an international perspective.

0:28:54.630 --> 0:28:58.589
<v Speaker 2>I'm always fascinated when I come by Singapore because you're

0:28:58.599 --> 0:29:03.359
<v Speaker 2>very much one of the most connected economies, connected societies

0:29:03.369 --> 0:29:03.750
<v Speaker 2>in the world.

0:29:03.824 --> 0:29:05.724
<v Speaker 2>And I think that's both a blessing and a curse

0:29:05.734 --> 0:29:08.685
<v Speaker 2>when we think about cyber because I think the level

0:29:08.694 --> 0:29:11.645
<v Speaker 2>of awareness and education around the problem, the government has

0:29:11.655 --> 0:29:15.165
<v Speaker 2>done a lot of work at discussing the issue with

0:29:15.175 --> 0:29:18.814
<v Speaker 2>the private sector. There's been regulations that have been sectoral

0:29:18.824 --> 0:29:23.484
<v Speaker 2>and national around the issue. Um And at the same

0:29:23.494 --> 0:29:26.484
<v Speaker 2>time because it is such a connected economy, we do

0:29:26.494 --> 0:29:30.364
<v Speaker 2>see a lot of attacks in Singapore proportionally speaking,

0:29:30.989 --> 0:29:34.020
<v Speaker 2>not any different than many other places in the world.

0:29:34.030 --> 0:29:37.530
<v Speaker 2>But I think you are by virtue of the concentration

0:29:37.750 --> 0:29:42.800
<v Speaker 2>of high tech businesses between finance, health care, tech, all

0:29:42.810 --> 0:29:46.250
<v Speaker 2>of these businesses that have a larger attack surface than

0:29:46.260 --> 0:29:49.209
<v Speaker 2>most and also one of the largest shipping ports in

0:29:49.219 --> 0:29:51.619
<v Speaker 2>the world. And we are seeing a huge amount of

0:29:51.630 --> 0:29:53.849
<v Speaker 2>businesses investing in Singapore.

0:29:54.469 --> 0:29:57.560
<v Speaker 2>That is a perfect recipe for cyber threat, actors of

0:29:57.569 --> 0:30:00.869
<v Speaker 2>all ilks to target the country. I think when we

0:30:00.880 --> 0:30:03.020
<v Speaker 2>look at major data breaches that have occurred in the

0:30:03.030 --> 0:30:04.989
<v Speaker 2>past few years, you know, whether these be in the

0:30:05.000 --> 0:30:09.180
<v Speaker 2>healthcare sector, we've had breaches in the telecommunications space very

0:30:09.189 --> 0:30:13.250
<v Speaker 2>recently in the law firms, uh sector of professional service industry.

0:30:13.319 --> 0:30:15.390
<v Speaker 2>Those trends mirror very much

0:30:15.495 --> 0:30:19.395
<v Speaker 2>what we are seeing elsewhere. I think the real challenge

0:30:19.406 --> 0:30:22.316
<v Speaker 2>for Singapore in the years ahead is how to continue

0:30:22.326 --> 0:30:27.735
<v Speaker 2>maximizing the opportunities that come from this incredibly connected population.

0:30:28.125 --> 0:30:31.635
<v Speaker 2>I'm fascinated every time when you look at the infrastructure,

0:30:31.645 --> 0:30:36.316
<v Speaker 2>the roads, the public transport, the applications that exist for

0:30:36.702 --> 0:30:41.401
<v Speaker 2>hailing a cab are remarkably ahead of many other places

0:30:41.411 --> 0:30:44.612
<v Speaker 2>around the world. But that creates a layer of vulnerability.

0:30:44.781 --> 0:30:48.462
<v Speaker 2>And I think when I look at the landscape here,

0:30:48.631 --> 0:30:53.511
<v Speaker 2>there's been probably a less less lesser concern around the

0:30:53.521 --> 0:30:56.921
<v Speaker 2>top level geopolitical risk, although that may very well change

0:30:56.932 --> 0:30:57.842
<v Speaker 2>in the near future,

0:30:58.130 --> 0:31:02.130
<v Speaker 2>but more concern around criminality and that's absolutely where we

0:31:02.140 --> 0:31:05.040
<v Speaker 2>see it scams are rife. I think the advent of

0:31:05.050 --> 0:31:07.459
<v Speaker 2>generative A I is going to trigger even more. You know,

0:31:07.469 --> 0:31:10.209
<v Speaker 2>we are in a city in a country where there's

0:31:10.219 --> 0:31:13.660
<v Speaker 2>3 to 4 primary languages spoken for business and for

0:31:13.670 --> 0:31:16.420
<v Speaker 2>sort of transactions that opens a lot of doors for

0:31:16.430 --> 0:31:19.550
<v Speaker 2>spear phishing, for scams for all of these sort of things.

0:31:19.630 --> 0:31:23.250
<v Speaker 2>And I think it is balancing that opportunity with the

0:31:23.260 --> 0:31:26.020
<v Speaker 2>risks that is a challenge moving forward. But I'd certainly

0:31:26.030 --> 0:31:27.089
<v Speaker 2>say on par

0:31:27.780 --> 0:31:30.400
<v Speaker 2>the exposure is greater, but actually, there's been also great

0:31:30.410 --> 0:31:32.849
<v Speaker 2>works and companies here are very aware of the issue

0:31:32.859 --> 0:31:35.939
<v Speaker 2>and are certainly getting more and more aware and investing

0:31:35.949 --> 0:31:37.050
<v Speaker 2>more and more in security.

0:31:37.219 --> 0:31:40.030
<v Speaker 1>Yeah. No, no doubt about the investment aspect. And I

0:31:40.040 --> 0:31:43.439
<v Speaker 1>think that firms and the government are, you know, very

0:31:43.449 --> 0:31:47.790
<v Speaker 1>enthusiastic investors and procure of, you know, technologies to sort

0:31:47.800 --> 0:31:52.189
<v Speaker 1>of prevent or, or reduce the fallout from cybercrime. Uh

0:31:52.859 --> 0:31:55.290
<v Speaker 1>You mentioned generative A I. So let's talk about A

0:31:55.300 --> 0:31:55.920
<v Speaker 1>I a little bit.

0:31:56.250 --> 0:32:00.469
<v Speaker 1>Uh So even before large language models came in, you know,

0:32:00.479 --> 0:32:03.189
<v Speaker 1>just the application of A I itself meant that, you know,

0:32:03.199 --> 0:32:07.229
<v Speaker 1>one can again run complex algorithms and iterative calculations to

0:32:07.359 --> 0:32:11.900
<v Speaker 1>break codes or uh learn people's behavior and then apply

0:32:11.910 --> 0:32:15.589
<v Speaker 1>it against them, that sort of stuff. Now, this 18 months,

0:32:15.599 --> 0:32:18.650
<v Speaker 1>16 months of LM MS uh are the hackers of

0:32:18.660 --> 0:32:19.089
<v Speaker 1>the world

0:32:19.099 --> 0:32:21.270
<v Speaker 2>picking it up and the world's still here, as far

0:32:21.280 --> 0:32:23.989
<v Speaker 2>as I'm aware, we're not in a simulation yet. Um

0:32:24.329 --> 0:32:26.910
<v Speaker 2>So, yeah, I think there's, there's been a bit of

0:32:26.920 --> 0:32:29.989
<v Speaker 2>um there's been a bit of a, a balancing of

0:32:30.000 --> 0:32:33.260
<v Speaker 2>public consciousness around the development of the technology. So to

0:32:33.270 --> 0:32:35.969
<v Speaker 2>answer your direct question, yes, we're seeing hackers beginning to

0:32:35.979 --> 0:32:38.939
<v Speaker 2>use it. And I think particularly in social engineering attempts,

0:32:38.949 --> 0:32:41.699
<v Speaker 2>there was a very notable case of an engineering firm

0:32:41.709 --> 0:32:44.569
<v Speaker 2>in Hong Kong that was breached for about $20 million

0:32:44.739 --> 0:32:47.920
<v Speaker 2>and it was a deep fake voicemail that allowed the

0:32:47.930 --> 0:32:51.020
<v Speaker 2>breach to occur. So somebody's voice had been mimicked. And

0:32:51.030 --> 0:32:54.349
<v Speaker 2>I think in a sort of spectrum of risks that

0:32:54.359 --> 0:32:57.900
<v Speaker 2>we're anticipating from generative A I, we're really in phase one,

0:32:57.910 --> 0:33:01.920
<v Speaker 2>which is that disinformation, deep fake social engineering.

0:33:02.359 --> 0:33:05.729
<v Speaker 2>How do hackers use it? They will use it to

0:33:05.739 --> 0:33:10.219
<v Speaker 2>very rapidly create tailored emails to target their targets based

0:33:10.229 --> 0:33:12.760
<v Speaker 2>on their linkedin profile. It's not something they haven't done before.

0:33:12.770 --> 0:33:17.020
<v Speaker 2>They just go quicker or maybe to translate into Mandarin

0:33:17.150 --> 0:33:20.380
<v Speaker 2>when they normally only speak Portuguese. And there we go.

0:33:20.390 --> 0:33:22.930
<v Speaker 2>The spear phishing email looks much more credible and much

0:33:22.939 --> 0:33:23.540
<v Speaker 2>more likable,

0:33:24.709 --> 0:33:28.380
<v Speaker 2>but it hasn't been a total collapse that some were predicting.

0:33:28.390 --> 0:33:32.569
<v Speaker 2>And I think in part, it's largely because of how

0:33:32.599 --> 0:33:35.880
<v Speaker 2>challenging the education about what it is that we talk

0:33:35.890 --> 0:33:38.329
<v Speaker 2>about when we talk about general A I and I'm

0:33:38.339 --> 0:33:40.439
<v Speaker 2>sure it's been the same in your firms and in

0:33:40.449 --> 0:33:42.930
<v Speaker 2>the conversations you've had in the communities, there is a

0:33:42.939 --> 0:33:47.089
<v Speaker 2>very varied level of understanding of what the tech can

0:33:47.099 --> 0:33:50.810
<v Speaker 2>do today. Its possibilities in the future are tremendous, but

0:33:50.819 --> 0:33:54.010
<v Speaker 2>we are still seeing just the very beginnings of the application.

0:33:54.260 --> 0:33:56.500
<v Speaker 2>So what we thought was going to revolutionize the world

0:33:56.510 --> 0:33:59.239
<v Speaker 2>in two months, you know, 18 months, we're still here

0:33:59.250 --> 0:34:01.250
<v Speaker 2>and there's still a lot of great things that have happened.

0:34:01.260 --> 0:34:03.680
<v Speaker 2>But by no means what the public may have expected,

0:34:04.329 --> 0:34:06.819
<v Speaker 2>I think when we look to the future, there are

0:34:06.829 --> 0:34:10.909
<v Speaker 2>indeed considerations from a cyber perspective where it's a barbaric term,

0:34:10.919 --> 0:34:14.290
<v Speaker 2>but it's existed for a while, but it's called Polymorphic malware.

0:34:14.469 --> 0:34:17.469
<v Speaker 2>So it's the ability of computer code to adapt to

0:34:17.479 --> 0:34:21.949
<v Speaker 2>its environment to know if it's sitting on a Windows

0:34:21.959 --> 0:34:25.030
<v Speaker 2>system or a MAC system or an I OS system.

0:34:25.280 --> 0:34:29.449
<v Speaker 2>And we do expect small language models to be included

0:34:29.459 --> 0:34:31.040
<v Speaker 2>in malware development so that

0:34:31.310 --> 0:34:34.010
<v Speaker 2>there's less and less need for human operators, much like

0:34:34.020 --> 0:34:38.010
<v Speaker 2>we are using LMS to reduce the need for traders

0:34:38.020 --> 0:34:39.919
<v Speaker 2>to kind of look at every single bit of the

0:34:39.929 --> 0:34:42.600
<v Speaker 2>trades that they're doing to gain speed in the research

0:34:42.729 --> 0:34:45.679
<v Speaker 2>that they do. And so it's always a sort of

0:34:45.689 --> 0:34:49.000
<v Speaker 2>arms race between the good guys and the bad guys.

0:34:49.010 --> 0:34:52.270
<v Speaker 2>It's whatever we develop to either defend or to do

0:34:52.280 --> 0:34:56.149
<v Speaker 2>our day to day work, they develop to exploit or attack.

0:34:56.300 --> 0:34:59.370
<v Speaker 2>And so we will see more, it's still very much

0:34:59.379 --> 0:34:59.919
<v Speaker 2>in its infancy.

0:35:01.179 --> 0:35:04.689
<v Speaker 1>OK. Um On that, uh there's a lot of foundation

0:35:04.699 --> 0:35:07.959
<v Speaker 1>of cybersecurity built around cryptography and the whole Blockchain is

0:35:07.969 --> 0:35:12.040
<v Speaker 1>built on the foundation of cryptography. Uh putting aside L

0:35:12.050 --> 0:35:16.060
<v Speaker 1>MS but just the other exciting science fiction area which

0:35:16.070 --> 0:35:21.050
<v Speaker 1>is quantum are these cryptographic foundation of modern technology at threat.

0:35:21.060 --> 0:35:22.759
<v Speaker 2>So you can, yeah, I think they, I think they

0:35:22.770 --> 0:35:25.729
<v Speaker 2>are um the question is more difficult to answer if

0:35:25.739 --> 0:35:28.159
<v Speaker 2>you ask me when. Uh but certainly

0:35:28.739 --> 0:35:31.850
<v Speaker 2>in the concept stages. And we have seen, you know

0:35:31.860 --> 0:35:33.879
<v Speaker 2>now that the public is getting in a lot of

0:35:33.889 --> 0:35:36.340
<v Speaker 2>boards of fine, we understand A I the next question

0:35:36.350 --> 0:35:42.209
<v Speaker 2>is quantum computing and quantum telecommunication, which do theoretically pose

0:35:42.219 --> 0:35:45.719
<v Speaker 2>a systemic risk to encryption everywhere around the world. And

0:35:45.729 --> 0:35:48.850
<v Speaker 2>I think encryption will only be the beginning quantum computing

0:35:49.385 --> 0:35:52.524
<v Speaker 2>in its commercial applications. And as far as we can

0:35:52.534 --> 0:35:56.245
<v Speaker 2>tell because again, it is very much not out there yet.

0:35:56.445 --> 0:35:59.225
<v Speaker 2>There are proof of concepts, there are some small scale

0:35:59.235 --> 0:36:04.814
<v Speaker 2>applications but we still have massive physics challenge to resolve

0:36:04.824 --> 0:36:06.215
<v Speaker 2>to deploy commercially

0:36:06.479 --> 0:36:12.260
<v Speaker 2>will absolutely jeopardize the very foundation of encryption as we

0:36:12.270 --> 0:36:15.620
<v Speaker 2>designed it because it will allow for cracking. What would

0:36:15.629 --> 0:36:19.020
<v Speaker 2>take today billions of years to crack a password using

0:36:19.030 --> 0:36:22.219
<v Speaker 2>RS A encryption theoretically could take less than a few

0:36:22.229 --> 0:36:26.239
<v Speaker 2>hours with a quantum computer. Now, I think quantum for

0:36:26.250 --> 0:36:31.090
<v Speaker 2>me is emblematic of again, that exponential curve in technology.

0:36:31.550 --> 0:36:34.739
<v Speaker 2>Um we are living in an era where I think

0:36:34.750 --> 0:36:36.138
<v Speaker 2>it took, you know,

0:36:37.000 --> 0:36:39.439
<v Speaker 2>60 years for a million people to gain access to

0:36:39.449 --> 0:36:42.840
<v Speaker 2>the radio. Then 40 years for people to get access

0:36:42.850 --> 0:36:46.570
<v Speaker 2>to the TV. Then 20 years for 1 million people

0:36:46.580 --> 0:36:49.060
<v Speaker 2>to have access to the internet, it took four hours

0:36:49.070 --> 0:36:51.469
<v Speaker 2>for 1 million people to use chat GP T. And

0:36:51.739 --> 0:36:54.540
<v Speaker 2>that curve is very much a again, a symptom of

0:36:54.550 --> 0:36:57.409
<v Speaker 2>the foundations that we are building upon. Those building blocks

0:36:57.419 --> 0:36:58.100
<v Speaker 2>are still here.

0:36:58.310 --> 0:37:03.050
<v Speaker 2>So quantum is really about computational capabilities we are going

0:37:03.060 --> 0:37:05.409
<v Speaker 2>to live in an era where a lot of the

0:37:05.419 --> 0:37:08.189
<v Speaker 2>current security and defensive measures we've put in place that

0:37:08.199 --> 0:37:12.549
<v Speaker 2>are reliant on the limitations in our current computing capabilities

0:37:12.679 --> 0:37:14.469
<v Speaker 2>will have to be rethought.

0:37:14.804 --> 0:37:17.445
<v Speaker 2>And that's going to be a very significant effort by

0:37:17.455 --> 0:37:19.354
<v Speaker 2>everyone and costly.

0:37:19.794 --> 0:37:23.824
<v Speaker 1>Right now, I'm assuming scientists are fully cognizant of the

0:37:23.834 --> 0:37:28.084
<v Speaker 1>theoretical threat posed by quantum. And the really smart ones

0:37:28.094 --> 0:37:31.225
<v Speaker 1>are trying to already figure out some countermeasure to that.

0:37:31.540 --> 0:37:34.689
<v Speaker 1>Uh I mean, so like the day somebody says we

0:37:34.699 --> 0:37:37.719
<v Speaker 1>have a fully operational quantum computer, the world doesn't completely

0:37:37.729 --> 0:37:40.409
<v Speaker 1>panic and sell everything they have hopefully, is there some

0:37:40.419 --> 0:37:41.320
<v Speaker 1>hope like that? There,

0:37:41.330 --> 0:37:41.549
<v Speaker 2>there

0:37:41.560 --> 0:37:43.760
<v Speaker 2>is some hope. And I think, you know, the scientific

0:37:43.770 --> 0:37:47.239
<v Speaker 2>community does what the scientific community should do. They're innovating

0:37:47.250 --> 0:37:48.639
<v Speaker 2>and much

0:37:48.729 --> 0:37:54.820
<v Speaker 2>like what we've seen in other major societal and economic evolutions,

0:37:55.239 --> 0:37:58.388
<v Speaker 2>they are not necessarily thinking about this from a purely

0:37:58.399 --> 0:38:00.540
<v Speaker 2>risk based perspective and you wouldn't want them to. This

0:38:00.550 --> 0:38:02.649
<v Speaker 2>is also one of the benefits. I think of all

0:38:02.659 --> 0:38:05.830
<v Speaker 2>the noise around gen A I, we had certain suddenly

0:38:06.239 --> 0:38:10.549
<v Speaker 2>a lot of people around the world became technology, ethical specialists.

0:38:10.560 --> 0:38:13.340
<v Speaker 2>And you know, everybody has an opinion of what's good,

0:38:13.350 --> 0:38:16.560
<v Speaker 2>what's bad in this space. That is part of where

0:38:16.570 --> 0:38:19.370
<v Speaker 2>I think the checks and balances that are happening across

0:38:19.379 --> 0:38:22.600
<v Speaker 2>a lot of places in the world, in government, in academia,

0:38:22.919 --> 0:38:26.290
<v Speaker 2>in the R and D community is around having a

0:38:26.300 --> 0:38:29.379
<v Speaker 2>multidisciplinary group of people around the table. And this is

0:38:29.389 --> 0:38:31.388
<v Speaker 2>what we say a lot to boards and executives when

0:38:31.399 --> 0:38:34.669
<v Speaker 2>we meet them. And we talk about these emerging technology issues.

0:38:35.399 --> 0:38:39.419
<v Speaker 2>You have to look at this across the spectrum of

0:38:39.429 --> 0:38:44.698
<v Speaker 2>your business, your risks, your duty of care, your social responsibility,

0:38:44.709 --> 0:38:49.129
<v Speaker 2>your esg obligations, all of these are deeply interlinked and

0:38:49.189 --> 0:38:52.379
<v Speaker 2>without doing so, we run the risk of really generating

0:38:52.389 --> 0:38:56.110
<v Speaker 2>technology or employing technology that ultimately will harm our businesses

0:38:56.120 --> 0:38:57.580
<v Speaker 2>or societies or our people.

0:38:58.290 --> 0:39:01.189
<v Speaker 1>Fascinating though, Nick, you're not a large language model. So

0:39:01.199 --> 0:39:04.100
<v Speaker 1>I'm not gonna ask you to summarize in 20 words,

0:39:04.110 --> 0:39:07.340
<v Speaker 1>the two hour presentations you make to companies. But um

0:39:07.560 --> 0:39:10.330
<v Speaker 1>give us a sense of some of the best practices

0:39:10.340 --> 0:39:13.600
<v Speaker 1>that you're urging companies and boards to adopt in dealing

0:39:13.610 --> 0:39:14.139
<v Speaker 1>with cybersecurity.

0:39:14.754 --> 0:39:14.935
<v Speaker 2>Yeah, I

0:39:14.945 --> 0:39:19.044
<v Speaker 2>think the the three things I would let companies sort

0:39:19.054 --> 0:39:22.104
<v Speaker 2>of really focus on is first get the basics, right?

0:39:22.114 --> 0:39:24.514
<v Speaker 2>And I think still today we talk about ja I

0:39:24.554 --> 0:39:27.984
<v Speaker 2>we talk about quantum, the vast majority of businesses get

0:39:27.995 --> 0:39:32.104
<v Speaker 2>compromised by a simple phishing email and that will never

0:39:32.114 --> 0:39:35.104
<v Speaker 2>go away. We need to be realistic no matter how

0:39:35.114 --> 0:39:39.024
<v Speaker 2>much technical spend we make. This is a human problem.

0:39:39.235 --> 0:39:42.824
<v Speaker 2>And so continue with the basics and education in your

0:39:42.834 --> 0:39:43.415
<v Speaker 2>business

0:39:44.080 --> 0:39:48.830
<v Speaker 2>as you do this. The second layer is think strategically

0:39:48.840 --> 0:39:53.219
<v Speaker 2>about technology, not just in terms of security, but in

0:39:53.229 --> 0:39:57.679
<v Speaker 2>terms of your resilience over the entire span of your business.

0:39:57.860 --> 0:40:00.870
<v Speaker 2>One of the things I'm always surprised by is boards

0:40:00.879 --> 0:40:01.658
<v Speaker 2>and executives are

0:40:01.750 --> 0:40:05.429
<v Speaker 2>comfortable doing market entry analysis. We should be doing technology

0:40:05.439 --> 0:40:09.830
<v Speaker 2>entry analysis. Why are we picking this? Lm why this

0:40:09.840 --> 0:40:14.360
<v Speaker 2>cloud provider? Why are we venturing into this space? Those

0:40:14.370 --> 0:40:16.780
<v Speaker 2>questions need to be asked at the most senior level

0:40:16.790 --> 0:40:19.449
<v Speaker 2>in business to get a holistic view of the risk.

0:40:19.739 --> 0:40:22.129
<v Speaker 2>And then the last thing I would do is don't

0:40:22.139 --> 0:40:25.540
<v Speaker 2>be afraid to look at both risk and opportunities over

0:40:25.550 --> 0:40:26.810
<v Speaker 2>a long term horizon.

0:40:27.590 --> 0:40:30.479
<v Speaker 2>Again, the parallel with climate change, I think are really

0:40:30.489 --> 0:40:34.239
<v Speaker 2>important here. We can be worried about today, but our

0:40:34.250 --> 0:40:40.100
<v Speaker 2>executives and boards have a responsibility towards tomorrow and today,

0:40:40.139 --> 0:40:42.179
<v Speaker 2>we need to make sure we do the basics, right?

0:40:42.300 --> 0:40:44.270
<v Speaker 2>We need to prepare for what is going to be

0:40:44.280 --> 0:40:46.929
<v Speaker 2>a very different world in 5, 1015 years. And when

0:40:46.939 --> 0:40:49.949
<v Speaker 2>we think about cyber, it is talking about what does

0:40:49.959 --> 0:40:51.129
<v Speaker 2>our business want to be?

0:40:51.610 --> 0:40:55.109
<v Speaker 2>Do we want to have access to the latest technology

0:40:55.149 --> 0:40:57.510
<v Speaker 2>and manage the risks? Do we want to be maybe

0:40:57.520 --> 0:41:00.949
<v Speaker 2>second line adopters? And first see how the technology evolves.

0:41:00.959 --> 0:41:04.699
<v Speaker 2>And importantly, how do we look at implementation as a

0:41:04.709 --> 0:41:08.629
<v Speaker 2>cultural phenomenon within our enterprises, how are users going to

0:41:08.639 --> 0:41:11.830
<v Speaker 2>think about it? And this requires that long term vision

0:41:11.840 --> 0:41:13.870
<v Speaker 2>much like we do long term business strategy,

0:41:13.969 --> 0:41:16.790
<v Speaker 2>we should do long term technology risk assessments?

0:41:16.929 --> 0:41:20.969
<v Speaker 1>Fantastic final question. Um you mentioned earlier that, you know,

0:41:20.979 --> 0:41:24.350
<v Speaker 1>financial sector has always been sort of the forefront of

0:41:24.360 --> 0:41:29.000
<v Speaker 1>balancing user experience with infrastructural security and so on beyond

0:41:29.010 --> 0:41:32.350
<v Speaker 1>financial sector, when you look around the healthcare defense uh

0:41:32.360 --> 0:41:36.189
<v Speaker 1>other education schools, which sectors look to you

0:41:36.679 --> 0:41:40.899
<v Speaker 1>fairly resilient and smartly managed and which sectors do you

0:41:40.909 --> 0:41:42.620
<v Speaker 1>look to you the most vulnerable?

0:41:42.679 --> 0:41:45.780
<v Speaker 2>Yeah, II, I think we've seen a real leaps and

0:41:45.790 --> 0:41:50.050
<v Speaker 2>bounds in the tech sector and, and particularly sort of

0:41:50.310 --> 0:41:54.370
<v Speaker 2>um I'd say technology as a service that's been a

0:41:54.379 --> 0:41:59.040
<v Speaker 2>massive because they've become so critical to the actual businesses

0:41:59.050 --> 0:42:03.209
<v Speaker 2>of others. And if you're Amazon Ali or if you're

0:42:03.219 --> 0:42:07.080
<v Speaker 2>Microsoft your business is security, security of your consumer data.

0:42:07.090 --> 0:42:09.010
<v Speaker 2>And I think much like the banks, they've had to

0:42:09.020 --> 0:42:11.049
<v Speaker 2>rapidly adapt their business models.

0:42:11.409 --> 0:42:15.520
<v Speaker 2>I think where I have deep concerns and um you know,

0:42:15.530 --> 0:42:19.149
<v Speaker 2>health care has been a real area of concern because

0:42:19.389 --> 0:42:24.389
<v Speaker 2>health care is incredibly complex as a sector from hospitals

0:42:24.399 --> 0:42:27.790
<v Speaker 2>to insurance to sort of now we have, you know,

0:42:27.800 --> 0:42:30.540
<v Speaker 2>health tech providers, farmers,

0:42:30.784 --> 0:42:33.955
<v Speaker 2>but the real concern is the value of personal health

0:42:33.965 --> 0:42:38.424
<v Speaker 2>information is incredibly significant to a hacker. It gives us

0:42:38.435 --> 0:42:42.354
<v Speaker 2>insights into people, it gives us insights into some of

0:42:42.364 --> 0:42:45.875
<v Speaker 2>their challenges, but also how to reach into them and

0:42:45.885 --> 0:42:48.915
<v Speaker 2>how to social engineer them that makes it very attractive

0:42:48.925 --> 0:42:49.715
<v Speaker 2>for threat actor.

0:42:50.149 --> 0:42:52.428
<v Speaker 2>The other sector that I have a long term worry

0:42:52.439 --> 0:42:56.350
<v Speaker 2>of is my sector, professional services. And I think because

0:42:56.360 --> 0:43:00.569
<v Speaker 2>we sometimes forget we are part of so many supply chains.

0:43:00.580 --> 0:43:04.280
<v Speaker 2>We work with businesses across all verticals, whether you're a

0:43:04.290 --> 0:43:07.679
<v Speaker 2>law firm or consulting organizations, we have access to a

0:43:07.689 --> 0:43:09.770
<v Speaker 2>lot of data, a lot of sensitive data

0:43:09.885 --> 0:43:13.544
<v Speaker 2>and we sometimes make for the worst patients. It's like

0:43:13.554 --> 0:43:16.955
<v Speaker 2>doctors make for the worst patients, consultants and professional service

0:43:16.965 --> 0:43:20.395
<v Speaker 2>industries sometimes make for the worst patients because we think

0:43:20.405 --> 0:43:22.484
<v Speaker 2>we know better. And I think I will always stress

0:43:22.495 --> 0:43:26.054
<v Speaker 2>on my clients and certainly everyone out there ask those

0:43:26.064 --> 0:43:29.533
<v Speaker 2>questions in the discussions with your providers because again,

0:43:30.409 --> 0:43:32.810
<v Speaker 2>it is a supply chain issue. It is very much

0:43:32.820 --> 0:43:34.439
<v Speaker 2>the weakest link in the chain and all of our

0:43:34.449 --> 0:43:37.449
<v Speaker 2>business are connected now and it will be very difficult

0:43:37.459 --> 0:43:40.569
<v Speaker 2>to disconnect them. So that's probably where I'd see the

0:43:40.580 --> 0:43:41.669
<v Speaker 2>sort of good and the bad.

0:43:42.010 --> 0:43:44.830
<v Speaker 1>Absolutely fascinating. Nick Race. Thank you so much for your

0:43:44.840 --> 0:43:45.669
<v Speaker 1>time and insights.

0:43:45.679 --> 0:43:46.010
<v Speaker 2>Thank

0:43:46.020 --> 0:43:47.709
<v Speaker 2>you very much for having me. It's been a pleasure.

0:43:47.719 --> 0:43:47.989
<v Speaker 1>It's

0:43:48.000 --> 0:43:51.080
<v Speaker 1>been great and thanks also to our listeners. Copy Time

0:43:51.090 --> 0:43:53.909
<v Speaker 1>was produced by Ken Delbridge Violet, Lee and Daisy Sharma

0:43:53.919 --> 0:43:57.770
<v Speaker 1>provided additional assistance. All 123 episodes of the podcast are

0:43:57.780 --> 0:44:00.310
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0:44:00.320 --> 0:44:04.310
<v Speaker 1>youtube as for our research publications, webinars and all other

0:44:04.320 --> 0:44:06.600
<v Speaker 1>material that we put out. You can find them by

0:44:06.610 --> 0:44:09.469
<v Speaker 1>Googling D BS research library. Have a great day.