WEBVTT - Kopi Time E073: Vulcan AI’s Manik Bhandari on new tech’s application and ethics

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<v Speaker 1>Mhm

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<v Speaker 1>Hello, you're listening to Kobe time a podcast series on

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<v Speaker 1>markets and economies from dBS group research on camera break.

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<v Speaker 1>Chief economist, Welcome to our 73rd episode

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<v Speaker 1>today we will take a break from current affairs and

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<v Speaker 1>talk about something for the medium term,

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<v Speaker 1>specifically the direction of technology to better our lives and

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<v Speaker 1>the kind of work that has been done here in

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<v Speaker 1>Singapore by

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<v Speaker 1>Interpret entrepreneurs to achieve that. Our guest is married Bhandari

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<v Speaker 1>Ceo and founder of Vulcan Ai, an artificial intelligence company

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<v Speaker 1>that focuses on building safety and productivity solutions for industry.

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<v Speaker 1>4.0 will elaborate on all that.

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<v Speaker 1>Previously. Manic was a senior partner at EY where he

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<v Speaker 1>set up and ran the analytics business for Asean and

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<v Speaker 1>delivered a i powered productivity projects across government.

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<v Speaker 1>Agriculture, transport and logistics sectors. Manic and very welcome to

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<v Speaker 1>Covid Time.

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<v Speaker 1>Good

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<v Speaker 2>morning tomorrow. Thanks for having me on into the conversation.

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<v Speaker 2>Great

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<v Speaker 1>to have you here. I have had you know, small

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<v Speaker 1>chit chat about this issue with you in the past

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<v Speaker 1>but I look forward to having an in depth chat today.

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<v Speaker 1>Money let's begin by setting some context as a tech

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<v Speaker 1>entrepreneur based in Singapore, you're part of the local ecosystem.

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<v Speaker 1>So even before we talk about your company and your products,

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<v Speaker 1>tell us about your experience with the open innovation program

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<v Speaker 1>and I N. D. A. And also for the benefit

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<v Speaker 1>of the listeners introduced to them what these programs are.

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<v Speaker 2>Yeah Tamar in Singapore. You know, there's a whole lot

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<v Speaker 2>of Corporates, there are government agencies which have various problem

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<v Speaker 2>statements like they could be dealing with issues regarding to manpower, safety, security,

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<v Speaker 2>many different issues and problems statements

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<v Speaker 2>Now what happens is sometimes, you know, when you are

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<v Speaker 2>looking for an answer to that problem statement,

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<v Speaker 2>there may not be a ready solution for that. And

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<v Speaker 2>if you want the smartest brains to work on it,

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<v Speaker 2>you would typically do a, you know an RFP and

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<v Speaker 2>a big consulting company will come in and they will

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<v Speaker 2>custom build a very nice solution for you and it

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<v Speaker 2>turns out to be pretty expensive, takes a year

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<v Speaker 2>and it's, it's, I mean and it may still fail, right?

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<v Speaker 2>So

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<v Speaker 2>so that kind of is one of the reasons why

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<v Speaker 2>an open innovation program works quite well. So what the

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<v Speaker 2>government has tried to do is they have multiple problem

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<v Speaker 2>statements which they collect sometimes from government agencies, sometimes from

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<v Speaker 2>Corporates and then they have an ecosystem of startups as

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<v Speaker 2>well as companies

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<v Speaker 2>And they connect the two.

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<v Speaker 2>So there are problem solvers and there are problems statement

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<v Speaker 2>owners so they host these challenges every few months. They

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<v Speaker 2>lived down the problem statements and then as a startup

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<v Speaker 2>you can take a look at it

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<v Speaker 2>and then two things can happen. One is, you may

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<v Speaker 2>look at the problem statement and say, hey, I've, I've

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<v Speaker 2>done something like that before and I can take what

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<v Speaker 2>I have changed it and I think I can solve

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<v Speaker 2>that problem or the second is you look at it

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<v Speaker 2>and then you say which is what we did is

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<v Speaker 2>that this problem seems worth solving

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<v Speaker 2>right, if we can solve this problem, I think we

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<v Speaker 2>can make a lot of money because a lot of

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<v Speaker 2>other companies will have similar problem statements so you go

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<v Speaker 2>in with that mindset and what the government does, I

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<v Speaker 2>am doing what they do is they essentially give a

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<v Speaker 2>little bit of a prize money to do a POC.

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<v Speaker 2>So you get 2000, Yes, so you get a proof

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<v Speaker 2>of concept, so you get some seed money, so it's

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<v Speaker 2>like a seed round but without any state,

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<v Speaker 2>but basically I m d puts up some money,

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<v Speaker 2>the problem order puts up some money and that that

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<v Speaker 2>gets you going and then once it's proven like you

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<v Speaker 2>know it works, the product works, then the company may

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<v Speaker 2>adopt it or they may actually help fund it further

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<v Speaker 2>so that you can actually product is the solution and

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<v Speaker 2>sort of go to market with it.

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<v Speaker 2>And I think the reason it's a very good program

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<v Speaker 2>because what it does is basically

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<v Speaker 2>channeling the best thought leadership and capability to a problem

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<v Speaker 2>statement which is very relevant

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<v Speaker 2>and it's, it's not like just for one person, it

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<v Speaker 2>may actually help the whole industry, so it's a good

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<v Speaker 2>utilization of

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<v Speaker 2>resources, you know, fast prototyping fail fast and basically startups

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<v Speaker 2>also get the exposure because sometimes startups may not have

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<v Speaker 2>the business acumen or the network to actually understand what

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<v Speaker 2>the real problem statements are from the industry. So this

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<v Speaker 2>connecting of the industry with some young and sometimes, you know,

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<v Speaker 2>not so young entrepreneurs

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<v Speaker 2>to solve problems. It's a it's a pretty good way

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<v Speaker 2>of doing things.

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<v Speaker 1>Is this a unique to Singapore? Because I can't think

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<v Speaker 1>in the US for example, the U. S. Government providing

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<v Speaker 1>interesting incentives and not just for Silicon Valley companies is

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<v Speaker 1>a sink or swim situation. There is has Israel and

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<v Speaker 1>stuff like this or is it something that is very

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<v Speaker 1>special to Singapore?

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<v Speaker 2>I think Israel does a bit of that.

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<v Speaker 2>Plus there are,

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<v Speaker 2>I guess there are accelerators and then the accelerators are

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<v Speaker 2>basically some like it's like a informal JV between some

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<v Speaker 2>big corporate is and then some vcs and they tried

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<v Speaker 2>to do that, right? So they identify some startups and

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<v Speaker 2>then they post those problem statements. But yeah, I've not

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<v Speaker 2>come across as maybe there are other programs, but the

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<v Speaker 2>I N. D. Open innovation program,

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<v Speaker 2>I think now it's in its seventh round and I

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<v Speaker 2>think there are like 100 problem statements which which have

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<v Speaker 2>been put forward and it is operating at scale and

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<v Speaker 2>the good thing is they are basically unlocking startups capabilities

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<v Speaker 2>across the world, so it's not just, you know,

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<v Speaker 2>Singapore startups can apply like one of the challenges which

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<v Speaker 2>we won. We were selected from 18 other startups around

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<v Speaker 2>the world,

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<v Speaker 2>right? So it is not just that just because you're

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<v Speaker 2>a singaporean startup, you get some extra credit. But um,

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<v Speaker 2>but yeah, it's good

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<v Speaker 1>fascinating money. We'll talk about the innovations and the solutions

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<v Speaker 1>that your company is doing, but can you at the

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<v Speaker 1>top of your head think of a few other problem

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<v Speaker 1>statements that were done that you didn't go for but

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<v Speaker 1>you thought were interesting and others are engaging.

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<v Speaker 2>Yeah, I think one of the ones I remember were

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<v Speaker 2>sort of Vancouver 19 came out

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<v Speaker 2>and you know, there was you know, social distancing and

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<v Speaker 2>you know, contact tracing which was supposed to be done.

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<v Speaker 2>Then there was a startup which I think very quickly

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<v Speaker 2>started using some, you know, barely devices which the workers

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<v Speaker 2>at construction sites could basically put on

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<v Speaker 2>and then you could keep track of, you know, people

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<v Speaker 2>who are supposed to be in zone versus zone B

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<v Speaker 2>and when they come close to each other, they it

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<v Speaker 2>buzzes and it is basically on the prevention side. So

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<v Speaker 2>I think that was pretty good. I think the technology

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<v Speaker 2>was being used in cruises and casinos and other sort

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<v Speaker 2>of use cases, they quickly took that and adapted it.

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<v Speaker 2>And then I think now thousands of workers are already

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<v Speaker 2>using it.

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<v Speaker 1>Right, right. I'm pretty sure that in terms of solutions

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<v Speaker 1>for saying climate change related activities, whether it's an easy

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<v Speaker 1>to use current calculator or you know, not just people

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<v Speaker 1>can have on a daily basis in terms of pursuing

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<v Speaker 1>responsible behavior. I've seen

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<v Speaker 1>applications like that all over the world and sometimes it

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<v Speaker 1>is sort of useful to have a

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<v Speaker 1>non commercial body sort of, you know, nudge the privacy thing,

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<v Speaker 1>you can actually make money out of it and and

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<v Speaker 1>do good at the same time. And, and of course,

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<v Speaker 1>you know, money as we go deeper into the conversation

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<v Speaker 1>and I'll talk about this more. So let's talk about

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<v Speaker 1>your company Vulcan. Ai I'm in case you're curious about

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<v Speaker 1>the genesis of the name and why and how you

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<v Speaker 1>set it up.

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<v Speaker 2>Well, I think I'll start with the name because I

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<v Speaker 2>mean if anybody, if anybody has watched a star trek,

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<v Speaker 2>right? So then then you know, Spock comes to mind

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<v Speaker 2>And but that was not the reason why we call

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<v Speaker 2>it Vulcan, I think when I started Vulcan I was

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<v Speaker 2>wanted to focus on industry 4.0

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<v Speaker 2>And because my point of view was that that you know,

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<v Speaker 2>as we digitize, I think we there is a new

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<v Speaker 2>way of doing things, whether it's improving the processes or

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<v Speaker 2>improving yield and or now more recently digitizing of human work. Right?

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<v Speaker 2>So you're focusing on industry 4.2. And then I was

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<v Speaker 2>looking at like who was the

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<v Speaker 2>like God of, you know, manufacturing or metal works and

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<v Speaker 2>then welcome was that? And then welcome click. I, I

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<v Speaker 2>immediately thought, hey, that's also like a spot

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<v Speaker 2>and his whole point was that, you know, that alien

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<v Speaker 2>sort of race was about, um, not going with, you

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<v Speaker 2>know gut or emotion, but every decision they make is

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<v Speaker 2>very logical and fact based and that is what, that

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<v Speaker 2>is the cultural change we wanted to drive in industry

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<v Speaker 2>four point oh so it was a combination of those

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<v Speaker 2>two

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<v Speaker 2>ideas and then how that's how I came up with

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<v Speaker 2>the name balcony.

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<v Speaker 1>So

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<v Speaker 2>Yeah. So yeah. So the longer story is, I mean

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<v Speaker 2>I've been in consulting nearly 20 years and we, it

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<v Speaker 2>was fun. I mean, but you moved from client to

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<v Speaker 2>client and you solve very interesting problems and clients pay

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<v Speaker 2>money

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<v Speaker 2>to solve those problems and do that work because it's

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<v Speaker 2>too difficult to do it for themselves or it may

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<v Speaker 2>not be poor to them. Right? So I had been

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<v Speaker 2>working interestingly, I mean initially mostly work was with telcos

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<v Speaker 2>and banks and that's mostly consumer data. So it was

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<v Speaker 2>becoming quite mature already but it's the same thing, how

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<v Speaker 2>do we sell more? How do we manage risk? That

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<v Speaker 2>is the problem statement essentially.

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<v Speaker 2>Then when I switched gears to another industry, so the

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<v Speaker 2>whole agriculture and forestry industry was going through a early

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<v Speaker 2>stages of some big transformation.

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<v Speaker 2>So the drones were becoming more and more pervasive. But

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<v Speaker 2>the problem with drones was basically when you fly drones

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<v Speaker 2>on these huge plantations or forests, uh it's hours and

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<v Speaker 2>hours of flying data that you've collected and you traditionally

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<v Speaker 2>had people looking at that,

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<v Speaker 2>I'm holding it and then saying, okay that

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<v Speaker 2>three there may have an issue. It doesn't look that green. Right?

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<v Speaker 2>So we did the math for one of the biggest

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<v Speaker 2>paper companies in the world. And if they actually processed

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<v Speaker 2>all the drone imagery manually, it would have taken them

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<v Speaker 2>100 people in 100 years to go through it. So

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<v Speaker 2>it was just not possible.

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<v Speaker 2>So one of the innovations we did was basically used

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<v Speaker 2>of ai

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<v Speaker 2>to automatically process all this imagery which is being collected

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<v Speaker 2>and then pinpoint exactly which tree had an issue so

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<v Speaker 2>they could do something about it. Now this project

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<v Speaker 2>because 12 months,

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<v Speaker 2>20 people $3 million.

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<v Speaker 2>So of course for a big company, I mean, which

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<v Speaker 2>is like a $10, $12 billion dollar company, this is

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<v Speaker 2>still pretty good on the way.

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<v Speaker 2>Then we started thinking that hey, if the same thing,

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<v Speaker 2>if we have to democratize it and make it available

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<v Speaker 2>for a small farmer somewhere,

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<v Speaker 2>this is not going to work. Right? So how do

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<v Speaker 2>we make that shift? So the reason I started working,

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<v Speaker 2>I was then how do we take some of the

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<v Speaker 2>best kind of solutions and ideas which we had conceptualized

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<v Speaker 2>for big MNCs big companies, billion dollar companies

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<v Speaker 2>and build it into products which are bite sized, which

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<v Speaker 2>even the small guy on the street or the small

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<v Speaker 2>farmer can start using. So so coincidentally and I think

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<v Speaker 2>that was a pretty good meeting of the minds. One

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<v Speaker 2>of my biggest clients which is a big Indonesian

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<v Speaker 2>family business which have interests in oil palm and paper

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<v Speaker 2>and forestry. They said that's great. Like you build it

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<v Speaker 2>for us and then can be monetized it and open

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<v Speaker 2>it up for others because this should become a utility.

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<v Speaker 2>This should not, this does not have to be a

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<v Speaker 2>secret competitive advance. This should be a utility and everybody

0:11:51.950 --> 0:11:53.150
<v Speaker 2>should benefit from it. Right.

0:11:53.440 --> 0:11:55.730
<v Speaker 2>So that's how we started. We started as like a

0:11:55.740 --> 0:11:56.949
<v Speaker 2>JV between

0:11:57.140 --> 0:12:00.830
<v Speaker 2>me and another big family business and now we are

0:12:00.830 --> 0:12:03.650
<v Speaker 2>at a stage where we have built these products and

0:12:03.650 --> 0:12:06.490
<v Speaker 2>we are opening up for other companies and we are

0:12:06.500 --> 0:12:09.830
<v Speaker 2>making the product so easy to use that and so

0:12:09.830 --> 0:12:13.469
<v Speaker 2>easy to deploy that smaller smaller companies. And the vision

0:12:13.470 --> 0:12:16.540
<v Speaker 2>is that a small farmer saying Bangladesh somewhere can just

0:12:16.540 --> 0:12:19.460
<v Speaker 2>open an app and get access to the same technology

0:12:19.840 --> 0:12:22.140
<v Speaker 2>which just five years back people were paying millions of

0:12:22.140 --> 0:12:23.650
<v Speaker 2>dollars to access.

0:12:24.740 --> 0:12:29.390
<v Speaker 1>All right. So among the products that your company sells.

0:12:29.400 --> 0:12:31.510
<v Speaker 1>So would that be the first one that looking at

0:12:31.510 --> 0:12:33.559
<v Speaker 1>satellite imagery of agriculture feeds?

0:12:34.040 --> 0:12:38.020
<v Speaker 2>Yes, that's right. So I think our first basically flagship

0:12:38.020 --> 0:12:40.120
<v Speaker 2>product is and I will tell you a little bit

0:12:40.120 --> 0:12:42.550
<v Speaker 2>of a story right? Because it's important to visualize how

0:12:42.559 --> 0:12:46.080
<v Speaker 2>why it is important. So like one client of ours

0:12:46.090 --> 0:12:51.760
<v Speaker 2>is 500,000 hectares. That's the amount of plantation they have,

0:12:52.040 --> 0:12:54.640
<v Speaker 2>They have. So which is I think 20 times the

0:12:54.640 --> 0:12:56.140
<v Speaker 2>size of Singapore. So

0:12:56.150 --> 0:12:59.260
<v Speaker 1>that's a good and scaling point. Yes.

0:12:59.640 --> 0:13:02.550
<v Speaker 2>Yeah and it's an oil pump. So the way it

0:13:02.550 --> 0:13:05.000
<v Speaker 2>works and basically you plant a tree and then that

0:13:05.000 --> 0:13:08.170
<v Speaker 2>plant gives you food for the next 25 years. Right?

0:13:08.170 --> 0:13:10.699
<v Speaker 2>And then uh you don't need to do much actually,

0:13:10.700 --> 0:13:13.870
<v Speaker 2>you just have to give some fertilizer once or twice

0:13:13.870 --> 0:13:18.360
<v Speaker 2>a year. And then every day basically there are harvesters

0:13:18.360 --> 0:13:20.360
<v Speaker 2>who are going to the tree and harvesting the fruit

0:13:20.540 --> 0:13:22.390
<v Speaker 2>and then the fruit is then sent to the mill

0:13:22.390 --> 0:13:25.190
<v Speaker 2>where it's converted into oil and there's the same oil

0:13:25.190 --> 0:13:28.010
<v Speaker 2>which is you know if you eat the Mcdonald's the

0:13:28.010 --> 0:13:31.410
<v Speaker 2>soft serve cone or french fries, it's the same oil

0:13:31.420 --> 0:13:34.080
<v Speaker 2>which is being used. Palm oil is pretty prevalent, We

0:13:34.080 --> 0:13:35.660
<v Speaker 2>may not know it, but it's there.

0:13:35.740 --> 0:13:38.230
<v Speaker 2>And even if you have some beauty clean products, it's

0:13:38.230 --> 0:13:38.870
<v Speaker 2>their great

0:13:38.870 --> 0:13:40.750
<v Speaker 1>shampoos, toothpaste.

0:13:40.940 --> 0:13:44.949
<v Speaker 2>That's right, it's everywhere. Right. And so the biggest things

0:13:44.950 --> 0:13:47.840
<v Speaker 2>you can do to sort of change the the yield

0:13:47.850 --> 0:13:50.420
<v Speaker 2>in terms of if I have 500,000 hectares, how do

0:13:50.420 --> 0:13:53.020
<v Speaker 2>I make more money. The only thing you can do

0:13:53.020 --> 0:13:56.329
<v Speaker 2>is make sure that tree is healthy and it's producing

0:13:56.330 --> 0:13:58.540
<v Speaker 2>the fruit, right? That's the and the quality of the

0:13:58.540 --> 0:13:59.260
<v Speaker 2>fruit is good

0:13:59.540 --> 0:14:03.369
<v Speaker 2>and the levers there are mostly whether you cannot control, right?

0:14:03.370 --> 0:14:06.340
<v Speaker 2>So whether it is what it is fertilization you can control.

0:14:06.340 --> 0:14:08.470
<v Speaker 2>And then the second thing you control is harvesting, you

0:14:08.470 --> 0:14:09.760
<v Speaker 2>have to harvest is that the right thing?

0:14:10.240 --> 0:14:12.630
<v Speaker 2>Like it's simple, right? So if you have a garden

0:14:12.630 --> 0:14:16.330
<v Speaker 2>then you if you're planting tomatoes you will you know

0:14:16.340 --> 0:14:18.560
<v Speaker 2>pluck it when it's like ripe and very because you

0:14:18.559 --> 0:14:20.810
<v Speaker 2>want to use it immediately but with fruit it's a

0:14:20.810 --> 0:14:22.920
<v Speaker 2>bit different. So right so the timing of the harvesting

0:14:22.920 --> 0:14:26.640
<v Speaker 2>is is really important. So they have 30,000 workers, right?

0:14:26.640 --> 0:14:28.359
<v Speaker 2>So they have to then

0:14:28.540 --> 0:14:32.860
<v Speaker 2>Basically go and walk this 500,000 hectares

0:14:33.040 --> 0:14:35.060
<v Speaker 2>and look at the trees and then figure out whether

0:14:35.060 --> 0:14:38.490
<v Speaker 2>the trees are healthy or not. It's hot. There are

0:14:38.490 --> 0:14:41.110
<v Speaker 2>there is wildlife, there are snakes. So for a regular

0:14:41.110 --> 0:14:44.830
<v Speaker 2>person who's in the village and who's helping run this

0:14:44.830 --> 0:14:48.450
<v Speaker 2>plantation life is pretty tough. You may be walking tens

0:14:48.450 --> 0:14:51.360
<v Speaker 2>of kilometers every day trying to find issues but

0:14:51.630 --> 0:14:53.560
<v Speaker 2>in the end you may not still find it because

0:14:53.560 --> 0:14:54.560
<v Speaker 2>you don't know where to look,

0:14:54.640 --> 0:14:57.910
<v Speaker 2>right? So the big change we did was get the

0:14:57.910 --> 0:15:00.830
<v Speaker 2>satellite image, we do the processing. Then we give the

0:15:00.830 --> 0:15:03.380
<v Speaker 2>location of each tree where there could be an issue.

0:15:03.390 --> 0:15:07.000
<v Speaker 2>Then this guy goes to that particular location and verifies

0:15:07.000 --> 0:15:09.590
<v Speaker 2>whether it's correct or not and then takes a picture,

0:15:09.590 --> 0:15:11.700
<v Speaker 2>sends it back and say yes there is an issue.

0:15:11.710 --> 0:15:13.860
<v Speaker 2>Either we need to spray some pesticide

0:15:14.040 --> 0:15:15.660
<v Speaker 2>more, more fertilizer.

0:15:15.740 --> 0:15:20.620
<v Speaker 2>So it's basically completely changing the way things used to

0:15:20.620 --> 0:15:23.910
<v Speaker 2>operate earlier where people are just going around randomly walking

0:15:23.910 --> 0:15:26.560
<v Speaker 2>and tough life. Whereas now they only go to the

0:15:26.560 --> 0:15:28.410
<v Speaker 2>places where they actually need to go. So it's a

0:15:28.410 --> 0:15:32.680
<v Speaker 2>much more targeted and less work. But the impact is

0:15:32.680 --> 0:15:33.860
<v Speaker 2>a lot more.

0:15:34.140 --> 0:15:35.860
<v Speaker 1>Can you give us a sense of what kind of

0:15:35.860 --> 0:15:38.090
<v Speaker 1>impact we're talking about? Is it like a 5% increase

0:15:38.090 --> 0:15:39.660
<v Speaker 1>in yield or more than that?

0:15:40.540 --> 0:15:41.460
<v Speaker 2>Yeah. So

0:15:41.840 --> 0:15:45.460
<v Speaker 2>so the the the yield is it

0:15:45.840 --> 0:15:48.359
<v Speaker 2>Would be between 2-5%.

0:15:49.340 --> 0:15:52.440
<v Speaker 2>Which is and it's just coming from simple I would

0:15:52.440 --> 0:15:53.620
<v Speaker 2>say fertilizer

0:15:53.630 --> 0:15:55.560
<v Speaker 1>optimization. Right?

0:15:55.560 --> 0:15:58.820
<v Speaker 2>So basically we can actually tell you that, you know,

0:15:58.820 --> 0:16:01.010
<v Speaker 2>the nitrogen level of this particular tree is a bit

0:16:01.010 --> 0:16:02.360
<v Speaker 2>low support more fertilizer.

0:16:02.740 --> 0:16:05.000
<v Speaker 2>So that's the 5%. So if you give the fertilizer

0:16:05.000 --> 0:16:08.600
<v Speaker 2>right time the food production will go up right at

0:16:08.600 --> 0:16:10.490
<v Speaker 2>the same time. You also don't want to put too

0:16:10.490 --> 0:16:13.290
<v Speaker 2>much fertilizer because it's not good for the environment. And

0:16:13.290 --> 0:16:16.800
<v Speaker 2>the soil is right. So we also find out trees

0:16:16.810 --> 0:16:19.660
<v Speaker 2>which are good meaning you don't need to fertilize. And

0:16:19.940 --> 0:16:23.360
<v Speaker 2>So so one of our clients spends $300 million dollars

0:16:23.540 --> 0:16:27.350
<v Speaker 2>A year on fertilizer and we save like 20%.

0:16:27.840 --> 0:16:31.260
<v Speaker 2>So which is that 16 million to 16 million a year.

0:16:31.270 --> 0:16:33.360
<v Speaker 2>But at the same time it's great for the environment

0:16:33.360 --> 0:16:36.160
<v Speaker 2>because you're not putting chemicals into the soil, right? So

0:16:36.160 --> 0:16:36.750
<v Speaker 2>it's a

0:16:37.240 --> 0:16:39.150
<v Speaker 2>so on one side you're increasing year but you're also

0:16:39.150 --> 0:16:41.740
<v Speaker 2>doing it in a more sustainable way.

0:16:41.900 --> 0:16:44.630
<v Speaker 1>But it could be be a little more regular without

0:16:44.630 --> 0:16:46.610
<v Speaker 1>giving away your trade secret as it. How is this

0:16:46.610 --> 0:16:49.990
<v Speaker 1>processing done? I mean is it just a photo image analysis?

0:16:49.990 --> 0:16:52.470
<v Speaker 1>Like looking at the spectrum that the trees have?

0:16:53.540 --> 0:16:57.560
<v Speaker 2>Yes, you're right. Nearly there. You guessed it. So basically

0:16:57.570 --> 0:17:02.700
<v Speaker 2>when you take an image from the satellite and it

0:17:02.700 --> 0:17:07.550
<v Speaker 2>basically measures the reflected its so when the sun bounces

0:17:07.550 --> 0:17:11.830
<v Speaker 2>off and it has basically infrared and red edge and

0:17:11.830 --> 0:17:13.060
<v Speaker 2>the visible spectrum.

0:17:13.140 --> 0:17:15.360
<v Speaker 2>So you have sort of energy bands across

0:17:15.540 --> 0:17:18.530
<v Speaker 2>the spectrum and then what is bouncing back which they

0:17:18.530 --> 0:17:20.939
<v Speaker 2>call it reflecting its that will have a very unique

0:17:20.940 --> 0:17:24.480
<v Speaker 2>spectral sort of profile for different things. So what we've

0:17:24.480 --> 0:17:27.770
<v Speaker 2>done is we've taken like millions of trees

0:17:28.140 --> 0:17:30.960
<v Speaker 2>and these trees have been labeled by ground proving that

0:17:30.960 --> 0:17:34.280
<v Speaker 2>whether it's healthy or not healthy and then we sort

0:17:34.280 --> 0:17:36.710
<v Speaker 2>of we have matched So the ai matches the spectrum

0:17:36.710 --> 0:17:38.550
<v Speaker 2>profile with what's good, what's bad and

0:17:39.240 --> 0:17:41.570
<v Speaker 2>I'm simplifying it, but basically that's what it does. But

0:17:41.570 --> 0:17:43.869
<v Speaker 2>it has evolved to such an extent that not only

0:17:43.869 --> 0:17:46.850
<v Speaker 2>does it tell whether it's healthy or not, you can

0:17:46.859 --> 0:17:49.050
<v Speaker 2>even tell the type of disease

0:17:49.440 --> 0:17:51.840
<v Speaker 2>which is suffering from. So it could be gannon, normal

0:17:51.850 --> 0:17:54.870
<v Speaker 2>leaf eating caterpillar. And the beauty of that is once

0:17:54.869 --> 0:17:57.090
<v Speaker 2>we tell that the person doesn't even have to go

0:17:57.090 --> 0:17:57.960
<v Speaker 2>and check,

0:17:58.440 --> 0:18:01.190
<v Speaker 2>You can straightaway go with the right intervention and the

0:18:01.200 --> 0:18:04.280
<v Speaker 2>insecticide that you have to spray right there and the

0:18:04.280 --> 0:18:06.750
<v Speaker 2>sooner you fix it, right? So one tree is infected,

0:18:06.760 --> 0:18:08.550
<v Speaker 2>it's like COVID-19 it can spread.

0:18:09.440 --> 0:18:11.530
<v Speaker 2>So if I please have it and you don't intervene

0:18:11.530 --> 0:18:14.639
<v Speaker 2>on time that disease will spread and that's a massive

0:18:14.640 --> 0:18:19.000
<v Speaker 2>impact on yield. So with satellite imagery you're getting more

0:18:19.000 --> 0:18:22.130
<v Speaker 2>recurring every three months. What's wrong? You take the action

0:18:22.130 --> 0:18:24.200
<v Speaker 2>and you sort of nip it in the bud in

0:18:24.200 --> 0:18:26.359
<v Speaker 2>a way it's like contact tracing

0:18:26.640 --> 0:18:28.960
<v Speaker 1>just hearing this. It sounds like it's a perfect solution

0:18:28.960 --> 0:18:31.050
<v Speaker 1>for a very large farm.

0:18:31.440 --> 0:18:34.050
<v Speaker 1>Is this also useful for a small farm?

0:18:34.640 --> 0:18:39.180
<v Speaker 2>Yes, I mean there are so there is obviously an

0:18:39.190 --> 0:18:43.270
<v Speaker 2>inflection point where it may not make sense for a

0:18:43.280 --> 0:18:46.719
<v Speaker 2>very small farm because there's a very small farm farmer,

0:18:46.730 --> 0:18:50.340
<v Speaker 2>you're walking your farm and your whole livelihood depends on it.

0:18:50.350 --> 0:18:52.270
<v Speaker 2>So you can see visibly

0:18:52.540 --> 0:18:54.640
<v Speaker 2>if anything is going wrong, right? So it may not

0:18:54.640 --> 0:18:58.950
<v Speaker 2>make sense in that context. But having said that there

0:18:58.950 --> 0:19:01.859
<v Speaker 2>are certain things which the satellite imagery gives you, which

0:19:01.859 --> 0:19:05.340
<v Speaker 2>the human eye cannot. Like I was saying as a human,

0:19:05.340 --> 0:19:07.490
<v Speaker 2>you only see the visible spectrum. So you see what

0:19:07.490 --> 0:19:07.960
<v Speaker 2>you see.

0:19:08.540 --> 0:19:12.940
<v Speaker 2>But the satellite has more spectral band data coming in

0:19:12.950 --> 0:19:16.260
<v Speaker 2>and in fact a lot of the nutrients and health

0:19:16.270 --> 0:19:19.190
<v Speaker 2>information is captured in those banks. So the tree may

0:19:19.190 --> 0:19:21.859
<v Speaker 2>look perfectly fine from outside to a naked eye.

0:19:22.240 --> 0:19:24.470
<v Speaker 2>But actually there may be something wrong. So it helps

0:19:24.470 --> 0:19:27.810
<v Speaker 2>still helps with early detection. So it does make sense.

0:19:27.820 --> 0:19:31.800
<v Speaker 2>I think the only constraint probably is the order size.

0:19:31.810 --> 0:19:34.490
<v Speaker 2>Let me rewind a little bit. So like six years,

0:19:34.490 --> 0:19:35.560
<v Speaker 2>seven years back.

0:19:35.940 --> 0:19:39.640
<v Speaker 2>Um satellite imagery was really expensive and the big governments

0:19:39.640 --> 0:19:43.230
<v Speaker 2>of the world would use it for defense and intelligence. Right?

0:19:43.240 --> 0:19:46.900
<v Speaker 2>So now with the satellite space booming and it's pretty

0:19:46.900 --> 0:19:50.450
<v Speaker 2>congested out there, the cost of satellite imagery is going down.

0:19:50.460 --> 0:19:52.460
<v Speaker 2>So they have reduced the order size.

0:19:52.640 --> 0:19:55.050
<v Speaker 2>But even now if you want to get satellite in

0:19:55.050 --> 0:19:57.090
<v Speaker 2>misery you have to get at least

0:19:57.440 --> 0:19:58.760
<v Speaker 2>100 square kilometers.

0:19:59.240 --> 0:20:01.760
<v Speaker 2>All right, so it would not make sense to get

0:20:01.760 --> 0:20:03.860
<v Speaker 2>that kind of satellite imagery for the small farmer.

0:20:04.240 --> 0:20:07.639
<v Speaker 2>But co operatives and governments are sort of getting together

0:20:07.650 --> 0:20:12.060
<v Speaker 2>source sourcing it at scale and then distributing the insides

0:20:12.540 --> 0:20:14.400
<v Speaker 2>to the farmers because it does help the economy and

0:20:14.400 --> 0:20:15.450
<v Speaker 2>the GDP

0:20:16.340 --> 0:20:21.580
<v Speaker 1>fascinating. Okay, so from agriculture to other products that you

0:20:21.580 --> 0:20:23.290
<v Speaker 1>have some of the stuff that you and I have

0:20:23.290 --> 0:20:25.619
<v Speaker 1>talked in the past to share with us some of

0:20:25.619 --> 0:20:29.560
<v Speaker 1>the other things that Vulcan Ai is producing and marketing.

0:20:30.040 --> 0:20:33.880
<v Speaker 2>Sure. The other thing we focused on is what I

0:20:33.880 --> 0:20:37.110
<v Speaker 2>would call is sort of the worker two point oh

0:20:37.119 --> 0:20:41.619
<v Speaker 2>I think we talked about industry four point Oh I

0:20:41.630 --> 0:20:44.570
<v Speaker 2>think there's a lot of talk about ai automatic automating

0:20:44.570 --> 0:20:48.060
<v Speaker 2>things and you know, robots taking over. But there are

0:20:48.060 --> 0:20:49.560
<v Speaker 2>certain things which are,

0:20:50.540 --> 0:20:52.360
<v Speaker 2>you require humans to do that,

0:20:52.740 --> 0:20:57.300
<v Speaker 2>right? So whether it's like in construction or you're lashing

0:20:57.300 --> 0:20:59.550
<v Speaker 2>containers on a on a ship

0:20:59.940 --> 0:21:03.110
<v Speaker 2>or you know, cleaning toilets. I mean of course they're

0:21:03.109 --> 0:21:07.080
<v Speaker 2>robots but they can't get everywhere. So my I mean

0:21:07.080 --> 0:21:09.560
<v Speaker 2>I think the point of view I have is that

0:21:09.940 --> 0:21:14.450
<v Speaker 2>yes, I think productivity gains will happen, but humans are

0:21:14.450 --> 0:21:16.649
<v Speaker 2>pretty essential and there will be a lot of things,

0:21:16.650 --> 0:21:20.930
<v Speaker 2>especially physical work, which which may not be completely automated.

0:21:20.940 --> 0:21:25.540
<v Speaker 2>So how do we make it work and more enriched,

0:21:25.550 --> 0:21:30.350
<v Speaker 2>safer and better for for blue collar workers. Right, So

0:21:30.350 --> 0:21:33.850
<v Speaker 2>like during covid 19, your go to Starbucks, but

0:21:33.940 --> 0:21:36.379
<v Speaker 2>and you can work from there. But then along when

0:21:36.380 --> 0:21:39.000
<v Speaker 2>you go there, they could also be a cleaner who's

0:21:39.000 --> 0:21:41.540
<v Speaker 2>cleaning the road, right? So life is pretty tough for them.

0:21:41.540 --> 0:21:45.550
<v Speaker 2>So I consciously decided that we should be using ai

0:21:45.560 --> 0:21:49.010
<v Speaker 2>not to just replace humans, but make lives better for

0:21:49.020 --> 0:21:52.129
<v Speaker 2>the more sort of blue collar workers whose life is

0:21:52.130 --> 0:21:53.050
<v Speaker 2>pretty tough. So

0:21:53.140 --> 0:21:56.560
<v Speaker 2>so we developed a solution which basically taps into

0:21:56.740 --> 0:21:57.850
<v Speaker 2>variables

0:21:58.340 --> 0:22:00.680
<v Speaker 2>and there is a i in it which sort of

0:22:00.680 --> 0:22:02.270
<v Speaker 2>gives nudges

0:22:02.740 --> 0:22:06.250
<v Speaker 2>to them if they are sort of not taking care

0:22:06.250 --> 0:22:06.500
<v Speaker 2>of their

0:22:06.500 --> 0:22:07.240
<v Speaker 1>health

0:22:07.250 --> 0:22:11.050
<v Speaker 2>or if they fall down during the course of work,

0:22:11.060 --> 0:22:13.060
<v Speaker 2>then an alert is sent to the supervisors so they

0:22:13.060 --> 0:22:13.770
<v Speaker 2>can send help

0:22:14.340 --> 0:22:17.100
<v Speaker 2>or it could be keeping track of their exertion because

0:22:17.100 --> 0:22:20.300
<v Speaker 2>it's physical exertion and giving them nudges that hey, you

0:22:20.300 --> 0:22:23.210
<v Speaker 2>may be dehydrated, can you rest a little bit? So

0:22:23.210 --> 0:22:26.290
<v Speaker 2>it gives them those notches so they can take control

0:22:26.290 --> 0:22:30.280
<v Speaker 2>over their health and sort of fatigue and exhaustion while

0:22:30.280 --> 0:22:32.670
<v Speaker 2>they're working. But more importantly,

0:22:32.940 --> 0:22:36.270
<v Speaker 2>we're also giving visibility to the enterprise level

0:22:36.440 --> 0:22:40.630
<v Speaker 2>to the employer to basically point out areas or teams

0:22:40.630 --> 0:22:42.990
<v Speaker 2>which may be overworked and may be at risk of

0:22:42.990 --> 0:22:44.170
<v Speaker 2>workplace accidents

0:22:45.040 --> 0:22:46.560
<v Speaker 2>because sometimes people,

0:22:47.340 --> 0:22:48.869
<v Speaker 2>You know, you may have 50 people working at a

0:22:48.869 --> 0:22:49.770
<v Speaker 2>construction site

0:22:50.340 --> 0:22:52.680
<v Speaker 2>And there may be somebody who has a preexisting heart

0:22:52.680 --> 0:22:55.170
<v Speaker 2>condition and you may not even know that. And you've

0:22:55.170 --> 0:22:57.379
<v Speaker 2>given him the same amount of work as somebody else

0:22:57.390 --> 0:22:59.760
<v Speaker 2>and then you but you don't want people to just

0:22:59.770 --> 0:23:03.139
<v Speaker 2>die on your watch. Right? So this gives them that. Okay, fine,

0:23:03.150 --> 0:23:05.810
<v Speaker 2>I have the same 50 people but this person I can,

0:23:05.820 --> 0:23:09.060
<v Speaker 2>you can reallocate resources based on how they react

0:23:09.340 --> 0:23:11.860
<v Speaker 2>to physical stress or exertion

0:23:11.940 --> 0:23:15.570
<v Speaker 2>because what we can now show employers is that same

0:23:15.570 --> 0:23:18.570
<v Speaker 2>amount of exertion. Physical exertion, which is captured based on

0:23:18.580 --> 0:23:20.070
<v Speaker 2>physical movement and heart rate.

0:23:20.540 --> 0:23:22.940
<v Speaker 2>What is the impact on fatigue? What is the impact

0:23:22.940 --> 0:23:27.040
<v Speaker 2>on their heart rate and you can rebalance the workload.

0:23:27.050 --> 0:23:31.620
<v Speaker 2>So this solution is, you know, targeted at the construction sector,

0:23:31.619 --> 0:23:36.580
<v Speaker 2>maritime sector facilities management. We are now starting to use

0:23:36.580 --> 0:23:38.790
<v Speaker 2>it for aircraft cleaning because the other thing we do

0:23:38.790 --> 0:23:39.260
<v Speaker 2>is

0:23:39.440 --> 0:23:41.060
<v Speaker 2>just like in your foot bed

0:23:41.140 --> 0:23:44.090
<v Speaker 2>basically using your hand motion. it can detect whether you're

0:23:44.090 --> 0:23:48.270
<v Speaker 2>exercising or not. We have work activity detection

0:23:48.940 --> 0:23:50.859
<v Speaker 2>meaning if you're doing some work

0:23:51.640 --> 0:23:53.460
<v Speaker 2>it can quantify that work actively.

0:23:54.040 --> 0:23:57.410
<v Speaker 2>So like in agriculture when you're spraying fertilizer you spray

0:23:57.420 --> 0:23:58.960
<v Speaker 2>like that. It's a very unique and motion.

0:23:59.440 --> 0:24:01.890
<v Speaker 2>We use AI which is embedded in the variable to

0:24:01.890 --> 0:24:05.790
<v Speaker 2>convert it into fertilization then if the plantation owner wants

0:24:05.790 --> 0:24:08.810
<v Speaker 2>to see okay which part of my plantation was fertilized?

0:24:08.810 --> 0:24:10.440
<v Speaker 2>Which one was not because most of it is still

0:24:10.440 --> 0:24:12.850
<v Speaker 2>manual application. We can see

0:24:13.240 --> 0:24:14.820
<v Speaker 2>we can see that that and we can sort of

0:24:14.820 --> 0:24:17.399
<v Speaker 2>have a geospatial view of that. So the idea is

0:24:17.410 --> 0:24:22.189
<v Speaker 2>to make the person's job safer make him more in

0:24:22.190 --> 0:24:25.010
<v Speaker 2>charge of his own health and and fitness but at

0:24:25.010 --> 0:24:28.250
<v Speaker 2>the same time also given aggregated view to the employers.

0:24:28.250 --> 0:24:30.120
<v Speaker 2>So they know where the risk and the hotspots are

0:24:30.119 --> 0:24:31.859
<v Speaker 2>in their workforce so they can manage it better

0:24:32.450 --> 0:24:35.790
<v Speaker 1>naive question which is is by wearable. Do you mean

0:24:35.790 --> 0:24:38.110
<v Speaker 1>a watch or does it have to be or could

0:24:38.109 --> 0:24:38.960
<v Speaker 1>be something else?

0:24:39.740 --> 0:24:42.460
<v Speaker 2>So right now we have our own watch

0:24:43.940 --> 0:24:46.580
<v Speaker 2>and so we have basically optimized because the one thing

0:24:46.580 --> 0:24:48.190
<v Speaker 2>we wanted to do was we didn't want to send

0:24:48.190 --> 0:24:49.670
<v Speaker 2>the data out of the watch.

0:24:50.440 --> 0:24:52.660
<v Speaker 2>And so we needed like a

0:24:53.040 --> 0:24:56.810
<v Speaker 2>smartwatch like with some inherent sort of a good processor

0:24:56.810 --> 0:24:59.290
<v Speaker 2>so that we can embed our aI inside it. So

0:24:59.290 --> 0:25:02.430
<v Speaker 2>it's always listening in terms of the sensor data and

0:25:02.430 --> 0:25:05.910
<v Speaker 2>processing it and only when the person has an incident

0:25:05.920 --> 0:25:08.359
<v Speaker 2>or needs help, we send an alert back

0:25:09.540 --> 0:25:13.010
<v Speaker 1>and what's been the experience so far in terms of

0:25:13.020 --> 0:25:16.369
<v Speaker 1>overall health and well being of workers in the pilots

0:25:16.369 --> 0:25:18.359
<v Speaker 1>or the actual cases that you've looked at so far.

0:25:19.640 --> 0:25:23.410
<v Speaker 2>I think surprisingly the workers have been very welcoming. I

0:25:23.410 --> 0:25:25.760
<v Speaker 2>think they are quite complementary. They,

0:25:26.140 --> 0:25:28.610
<v Speaker 2>I mean there's two things which literally like one is

0:25:28.619 --> 0:25:31.180
<v Speaker 2>they think that I mean and rightly so that the

0:25:31.180 --> 0:25:32.869
<v Speaker 2>company is investing in their safety and

0:25:32.869 --> 0:25:34.480
<v Speaker 1>health. So

0:25:34.490 --> 0:25:37.429
<v Speaker 2>that's good. It's like generally the thing is that, you know,

0:25:37.430 --> 0:25:41.200
<v Speaker 2>we're just working, working, working, nobody cares enough and you know,

0:25:41.210 --> 0:25:43.060
<v Speaker 2>finally the company has bought

0:25:43.540 --> 0:25:46.060
<v Speaker 2>and then is now keeping track of my safety.

0:25:46.640 --> 0:25:50.359
<v Speaker 2>The second thing, which is more I would say

0:25:51.140 --> 0:25:51.500
<v Speaker 1>on

0:25:51.500 --> 0:25:54.080
<v Speaker 2>a more lighthearted way is that they also feel very

0:25:54.080 --> 0:25:57.240
<v Speaker 2>happy when they go back to their family and then say, hey,

0:25:57.240 --> 0:26:00.050
<v Speaker 2>I have a new smartwatch because a smart watch, it

0:26:00.050 --> 0:26:02.840
<v Speaker 2>has two modes. It has a work mode and it

0:26:02.840 --> 0:26:05.490
<v Speaker 2>has like a life mode. So when you go to work,

0:26:05.500 --> 0:26:09.300
<v Speaker 2>it's running all those ai things to keep you safe

0:26:09.300 --> 0:26:12.140
<v Speaker 2>and productive. But when you check out our work, it's

0:26:12.140 --> 0:26:15.859
<v Speaker 2>just another smartwatch and you can watch youtube listen to music,

0:26:15.940 --> 0:26:17.590
<v Speaker 2>you can do all of that. So it comes also

0:26:17.590 --> 0:26:21.380
<v Speaker 2>as an employee perk. So the reception has been quite good.

0:26:21.390 --> 0:26:22.960
<v Speaker 2>I think on the corporate side

0:26:23.340 --> 0:26:26.669
<v Speaker 2>there is some resistance, I won't say to the idea,

0:26:27.040 --> 0:26:29.260
<v Speaker 2>but some resistance to

0:26:29.740 --> 0:26:31.560
<v Speaker 2>like what the business cases,

0:26:32.340 --> 0:26:35.850
<v Speaker 2>right? Because like if you're a company which provides cleaners

0:26:35.859 --> 0:26:38.360
<v Speaker 2>say to um BFC

0:26:38.940 --> 0:26:40.950
<v Speaker 2>then they will say I am footing the bill but

0:26:40.960 --> 0:26:43.100
<v Speaker 2>it's not like DBS is paying me for this, right?

0:26:43.100 --> 0:26:46.860
<v Speaker 2>So because I am also a service provider to somebody.

0:26:47.240 --> 0:26:49.330
<v Speaker 2>So the angle we are taking in and this is

0:26:49.330 --> 0:26:51.919
<v Speaker 2>with the government and the the union is that we

0:26:51.920 --> 0:26:55.350
<v Speaker 2>need to educate the service buyers. The end clients to

0:26:55.350 --> 0:26:58.389
<v Speaker 2>basically tell them that you know, safety is important. You

0:26:58.390 --> 0:27:00.689
<v Speaker 2>don't want a cleaner to slip and break his hip

0:27:00.700 --> 0:27:03.810
<v Speaker 2>while he's working at, you know, mbf see tower one, right?

0:27:03.820 --> 0:27:05.449
<v Speaker 2>They say yeah of course we don't want that.

0:27:05.940 --> 0:27:08.040
<v Speaker 2>Then you say, okay then you're cleaning company. You tell

0:27:08.040 --> 0:27:11.350
<v Speaker 2>them that you know, they need to equip these solutions

0:27:11.350 --> 0:27:14.190
<v Speaker 2>in their workforce and to be honest it's like 5

0:27:14.190 --> 0:27:16.419
<v Speaker 2>$10 a month per person is hardly anything. So if

0:27:16.420 --> 0:27:19.550
<v Speaker 2>the solution is there and if people wanted people will

0:27:19.550 --> 0:27:22.660
<v Speaker 2>definitely take it. Right? So that was one the second

0:27:22.660 --> 0:27:23.160
<v Speaker 2>one

0:27:23.440 --> 0:27:25.750
<v Speaker 2>which I don't think is the right attitude. But we

0:27:25.750 --> 0:27:26.770
<v Speaker 2>do come across

0:27:27.040 --> 0:27:30.159
<v Speaker 2>some people, I was talking to a person who manages

0:27:30.170 --> 0:27:31.169
<v Speaker 2>like 100 cleaners

0:27:31.540 --> 0:27:33.510
<v Speaker 2>and his point, I think he was a bit too

0:27:33.510 --> 0:27:35.770
<v Speaker 2>transparent was that if I give this watch,

0:27:36.140 --> 0:27:40.359
<v Speaker 2>then we may discover people who have heart trade issues

0:27:41.140 --> 0:27:44.560
<v Speaker 2>and then we may have to find replacements for them.

0:27:45.740 --> 0:27:46.690
<v Speaker 2>Which is true.

0:27:46.700 --> 0:27:47.980
<v Speaker 1>Yes, of course.

0:27:47.990 --> 0:27:50.680
<v Speaker 2>Which is true. But when you're in a constrained labor

0:27:50.680 --> 0:27:53.720
<v Speaker 2>market you don't want to unearth suddenly and then you're

0:27:53.720 --> 0:27:56.420
<v Speaker 2>applying to saying, hey, you know then of your cleaners

0:27:56.420 --> 0:27:59.760
<v Speaker 2>are not healthy enough to do this kind of work

0:27:59.760 --> 0:28:03.780
<v Speaker 2>I need younger, I need healthier. So there is that

0:28:03.790 --> 0:28:05.990
<v Speaker 2>you know fear which people have and I think this

0:28:05.990 --> 0:28:08.129
<v Speaker 2>fear is quite valid for the person who's wearing it.

0:28:08.130 --> 0:28:08.660
<v Speaker 2>Also

0:28:08.740 --> 0:28:11.050
<v Speaker 2>like if I have if my sole livelihood

0:28:11.640 --> 0:28:14.330
<v Speaker 2>it can be impacted just because I'm not healthy. Like

0:28:14.330 --> 0:28:16.520
<v Speaker 2>for you and me it doesn't make a difference, right?

0:28:16.520 --> 0:28:18.909
<v Speaker 2>So if I have a hypertension or something and you

0:28:18.910 --> 0:28:21.010
<v Speaker 2>know I will go to the doctor but I can

0:28:21.010 --> 0:28:23.470
<v Speaker 2>still continue to my work. But if you're like a

0:28:23.470 --> 0:28:26.350
<v Speaker 2>small breadwinner and somebody gives you a watch all good.

0:28:26.359 --> 0:28:28.640
<v Speaker 2>But the watch tells you that actually you're a very

0:28:28.640 --> 0:28:31.050
<v Speaker 2>high risk of getting a heart attack while you're working

0:28:31.140 --> 0:28:34.669
<v Speaker 2>and hence we have to find somebody else. It's pretty scary,

0:28:35.640 --> 0:28:38.910
<v Speaker 1>very interesting. I mean yeah it's that wasn't sort and

0:28:38.910 --> 0:28:41.370
<v Speaker 1>I think that you know of course you know we

0:28:41.370 --> 0:28:44.110
<v Speaker 1>want all employers to do the right thing which is

0:28:44.110 --> 0:28:46.050
<v Speaker 1>looking after the well being of their employees.

0:28:46.540 --> 0:28:49.600
<v Speaker 1>But an employee perspective when they're the sort of bread winner,

0:28:49.610 --> 0:28:53.700
<v Speaker 1>you are posing a very very interesting dilemma money. Are

0:28:53.700 --> 0:28:57.850
<v Speaker 1>there other implicated sort of applications of the same model?

0:28:58.940 --> 0:29:02.440
<v Speaker 2>We were doing a lot of work on sort of

0:29:02.440 --> 0:29:05.770
<v Speaker 2>general improving productivity using a

0:29:06.140 --> 0:29:10.060
<v Speaker 2>like one of the solutions we have with J. D. C.

0:29:10.950 --> 0:29:14.460
<v Speaker 2>Town council is around a state inspection.

0:29:14.840 --> 0:29:16.750
<v Speaker 2>So you know, they are one of the biggest landlords

0:29:16.750 --> 0:29:21.380
<v Speaker 2>in in Singapore and they also maintain or basically inspect

0:29:21.380 --> 0:29:24.510
<v Speaker 2>the roads regularly. So given that there is not enough

0:29:24.510 --> 0:29:28.040
<v Speaker 2>people in Singapore were not able to inspect the roads

0:29:28.040 --> 0:29:30.130
<v Speaker 2>as regularly as you want and you would have noticed

0:29:30.130 --> 0:29:33.450
<v Speaker 2>over the years the number of potholes has has has

0:29:33.450 --> 0:29:34.060
<v Speaker 2>gone up

0:29:34.140 --> 0:29:35.850
<v Speaker 2>and the portals don't get fixed

0:29:36.340 --> 0:29:40.910
<v Speaker 2>as soon and it's not just about a comfort, comfortable ride, right?

0:29:40.920 --> 0:29:44.660
<v Speaker 2>It's a safety risk because people sometimes may swerve out

0:29:44.670 --> 0:29:47.900
<v Speaker 2>to avoid the Porthole and accident. Plus we have delivery riders.

0:29:47.900 --> 0:29:50.530
<v Speaker 2>So one of the things we did was we basically

0:29:50.540 --> 0:29:53.990
<v Speaker 2>took our Ai and embedded into like a small sized

0:29:53.990 --> 0:29:54.550
<v Speaker 2>device

0:29:54.740 --> 0:29:57.460
<v Speaker 2>this edge devices now being put in busses

0:29:57.540 --> 0:30:00.770
<v Speaker 2>and other vehicles as you're just driving around the AI

0:30:00.770 --> 0:30:04.400
<v Speaker 2>is automatically detecting portals, tagging it with the location and

0:30:04.400 --> 0:30:08.459
<v Speaker 2>then sending it back. So instead of having somebody inspected

0:30:08.460 --> 0:30:12.080
<v Speaker 2>once a year. So we have like memorized the road

0:30:12.080 --> 0:30:14.850
<v Speaker 2>inspection process. So that's another

0:30:15.040 --> 0:30:17.780
<v Speaker 2>pretty cool project which we're now scaling to the rest

0:30:17.780 --> 0:30:18.760
<v Speaker 2>of Singapore

0:30:19.440 --> 0:30:21.390
<v Speaker 1>back in the States in the middle of the night.

0:30:21.390 --> 0:30:23.990
<v Speaker 1>They have this ad it's called I fallen and can't

0:30:23.990 --> 0:30:27.290
<v Speaker 1>get up at. So it's about the elderly and a

0:30:27.290 --> 0:30:31.150
<v Speaker 1>signal goes out to the nurse or the caregiver or

0:30:31.150 --> 0:30:33.620
<v Speaker 1>their Children that you know, the, the elderly person has

0:30:33.620 --> 0:30:36.450
<v Speaker 1>fallen and they need help. I think you have something

0:30:36.450 --> 0:30:37.950
<v Speaker 1>like that up your sleeve as well, correct?

0:30:39.240 --> 0:30:40.260
<v Speaker 2>Yes, that's right.

0:30:40.740 --> 0:30:43.590
<v Speaker 2>And in fact we were, we have tried to move

0:30:43.590 --> 0:30:46.300
<v Speaker 2>away from this may be giving away too much, but

0:30:46.300 --> 0:30:49.950
<v Speaker 2>basically we're trying to move away from the variable because

0:30:50.340 --> 0:30:52.710
<v Speaker 2>the elderly may not wear it at night and at

0:30:52.710 --> 0:30:56.580
<v Speaker 2>night is when you have most of these incidents. So

0:30:56.580 --> 0:30:58.950
<v Speaker 2>we're trying to count with some hacks where you basically

0:30:58.950 --> 0:31:03.170
<v Speaker 2>stick our device next to the bed and then basically

0:31:03.170 --> 0:31:05.620
<v Speaker 2>it is able to then figure out whether you're on

0:31:05.620 --> 0:31:07.050
<v Speaker 2>the bed or you're not on the bed.

0:31:07.340 --> 0:31:10.850
<v Speaker 2>So a simple rule which basically says, hey, it's nighttime

0:31:11.240 --> 0:31:13.710
<v Speaker 2>and you've been away from your bed for more than

0:31:13.720 --> 0:31:15.670
<v Speaker 2>one hour. Send an alert

0:31:16.040 --> 0:31:18.520
<v Speaker 2>to your family or to somebody else because you should

0:31:18.520 --> 0:31:21.180
<v Speaker 2>be in your bed. So like simple tweaks like that

0:31:21.180 --> 0:31:24.640
<v Speaker 2>with technology and you can solve big problems.

0:31:25.010 --> 0:31:29.300
<v Speaker 1>Yeah, fine line between being too intrusive and being cognizant

0:31:29.300 --> 0:31:31.120
<v Speaker 1>of one's well being. I think that's where you have

0:31:31.120 --> 0:31:32.060
<v Speaker 1>to do a lot of tweaking.

0:31:32.740 --> 0:31:34.780
<v Speaker 2>Yes. I mean the way we deal with it is

0:31:34.780 --> 0:31:37.860
<v Speaker 2>that because in the consumer setting, you can,

0:31:38.340 --> 0:31:40.770
<v Speaker 2>you can assign who you want the alert to go to.

0:31:40.780 --> 0:31:44.450
<v Speaker 2>So the power is, is with the person who's like,

0:31:44.450 --> 0:31:46.750
<v Speaker 2>so you stick the device then you say, okay, this

0:31:46.750 --> 0:31:48.260
<v Speaker 2>is the person I want to send, So it's like

0:31:48.260 --> 0:31:51.990
<v Speaker 2>your emergency contact. Right? So it's you who's saying who

0:31:51.990 --> 0:31:53.830
<v Speaker 2>needs to be alerted?

0:31:53.840 --> 0:31:56.640
<v Speaker 1>That's right, That's right. But I was gonna ask you

0:31:56.640 --> 0:32:01.120
<v Speaker 1>a question about the lessons for the for the medium

0:32:01.120 --> 0:32:03.680
<v Speaker 1>term challenges in terms of, you know, bring the customers,

0:32:03.680 --> 0:32:05.430
<v Speaker 1>but I think more or less covered that. I want

0:32:05.430 --> 0:32:07.730
<v Speaker 1>to stay with this point because I'm picking up this

0:32:07.730 --> 0:32:11.010
<v Speaker 1>team from your response is that you are very much

0:32:11.010 --> 0:32:13.610
<v Speaker 1>in favor of ethical use of Ai, which is a

0:32:13.620 --> 0:32:17.520
<v Speaker 1>big issue out there and you are a contributing author

0:32:17.520 --> 0:32:19.050
<v Speaker 1>to Singapore's first

0:32:19.240 --> 0:32:22.360
<v Speaker 1>Ai ethics body of knowledge. Can you expand on that?

0:32:24.540 --> 0:32:28.460
<v Speaker 2>Yeah, I think that's a great question. So as a

0:32:28.460 --> 0:32:32.360
<v Speaker 2>I becomes more pervasive, I think we come across um

0:32:32.840 --> 0:32:36.300
<v Speaker 2>a little bit of ethical dilemmas once in a while,

0:32:36.310 --> 0:32:38.290
<v Speaker 2>like I was talking to somebody who was doing a

0:32:38.290 --> 0:32:41.770
<v Speaker 2>project for one of the big casinos

0:32:42.140 --> 0:32:45.560
<v Speaker 2>and they had, they had developed an Ai model

0:32:46.040 --> 0:32:51.890
<v Speaker 2>whose objective function was to obviously maximize profit? Right, So

0:32:51.900 --> 0:32:55.340
<v Speaker 2>it was more around that. How do you optimize the,

0:32:55.350 --> 0:32:57.130
<v Speaker 2>like the line of credit, like if they want to

0:32:57.130 --> 0:33:00.090
<v Speaker 2>gamble and how much can you give and how do

0:33:00.090 --> 0:33:01.060
<v Speaker 2>you manage risk?

0:33:01.440 --> 0:33:02.460
<v Speaker 2>And but

0:33:02.840 --> 0:33:05.840
<v Speaker 2>what was missing from that objective function was that are

0:33:05.840 --> 0:33:07.550
<v Speaker 2>we making this person a,

0:33:07.940 --> 0:33:09.350
<v Speaker 2>you know habitable

0:33:09.840 --> 0:33:11.460
<v Speaker 2>gambler and

0:33:11.940 --> 0:33:16.210
<v Speaker 2>you know, and then that and can you really afford it? Right. So,

0:33:16.220 --> 0:33:18.570
<v Speaker 2>so now do you do that or do you do

0:33:18.570 --> 0:33:21.940
<v Speaker 2>the profit optimization? So there is this trade off of course,

0:33:21.940 --> 0:33:24.610
<v Speaker 2>in pure profit optimization, you also don't want that person

0:33:24.610 --> 0:33:25.860
<v Speaker 2>to go completely

0:33:26.340 --> 0:33:28.980
<v Speaker 2>um over the top so that, you know, he goes

0:33:28.980 --> 0:33:31.750
<v Speaker 2>bankrupt and doesn't come back. So there's always advance but

0:33:31.750 --> 0:33:34.250
<v Speaker 2>there are these kind of questions which are coming up

0:33:34.250 --> 0:33:36.910
<v Speaker 2>more and more because in the traditional world it's a

0:33:36.910 --> 0:33:39.400
<v Speaker 2>human and the human uses some judgment. Part of it

0:33:39.400 --> 0:33:42.470
<v Speaker 2>is emotional part of it is, you know, profit seeking

0:33:42.470 --> 0:33:42.960
<v Speaker 2>and

0:33:43.140 --> 0:33:45.430
<v Speaker 2>you try to balance and you do it but different

0:33:45.430 --> 0:33:47.360
<v Speaker 2>people may react to it in different ways

0:33:47.540 --> 0:33:49.750
<v Speaker 2>and the way I work has been basically trained on

0:33:49.750 --> 0:33:52.560
<v Speaker 2>decisions which have been made in the past. So unless

0:33:52.560 --> 0:33:55.880
<v Speaker 2>you also tell whether this decision was good about the

0:33:55.890 --> 0:33:58.420
<v Speaker 2>way I will learn from whatever decisions have been made

0:33:58.430 --> 0:34:02.300
<v Speaker 2>in the past. So there are some obviously some parameters

0:34:02.300 --> 0:34:03.350
<v Speaker 2>which we can set

0:34:03.740 --> 0:34:06.860
<v Speaker 2>to improve the ethical implementation we have. So with that

0:34:06.860 --> 0:34:10.810
<v Speaker 2>in mind basically the Singapore Government and the Singapore Computer

0:34:10.810 --> 0:34:14.860
<v Speaker 2>society and it was announced in the World Economic Forum,

0:34:14.860 --> 0:34:17.700
<v Speaker 2>it's the first sort of body of knowledge of its

0:34:17.700 --> 0:34:19.360
<v Speaker 2>kind where

0:34:19.940 --> 0:34:22.540
<v Speaker 2>um there are, you know, case studies in terms of

0:34:22.540 --> 0:34:26.399
<v Speaker 2>what could go wrong, but they also specify the things

0:34:26.400 --> 0:34:28.670
<v Speaker 2>that we have to keep in mind to make sure

0:34:28.680 --> 0:34:29.750
<v Speaker 2>that we're doing the right thing

0:34:30.140 --> 0:34:34.450
<v Speaker 2>and it has basically four different dimensions. So one is

0:34:34.450 --> 0:34:38.200
<v Speaker 2>around governance and the governance is basically, you know, in

0:34:38.200 --> 0:34:41.660
<v Speaker 2>the ai value chain there are different players, it could

0:34:41.660 --> 0:34:44.230
<v Speaker 2>be the business owner, there's the data guy, there's the

0:34:44.230 --> 0:34:46.969
<v Speaker 2>Ai guy and then the person who executes it,

0:34:47.040 --> 0:34:50.650
<v Speaker 2>so who governs that? How do you formulate the right

0:34:50.650 --> 0:34:51.560
<v Speaker 2>problem statement?

0:34:51.940 --> 0:34:55.500
<v Speaker 2>And it should also become part of the board agenda

0:34:55.500 --> 0:34:57.830
<v Speaker 2>because things can really go wrong if you don't implement

0:34:57.830 --> 0:34:59.990
<v Speaker 2>it correctly. So it talks a little bit about governance

0:34:59.989 --> 0:35:03.650
<v Speaker 2>around that. Then the second important point is around human

0:35:03.650 --> 0:35:06.720
<v Speaker 2>centric city, which is basically saying hey we still need

0:35:06.719 --> 0:35:08.470
<v Speaker 2>to put humans at the center of it

0:35:08.739 --> 0:35:11.509
<v Speaker 2>and when we design something, it has to be designed

0:35:11.510 --> 0:35:13.860
<v Speaker 2>with the humans best interests in mind.

0:35:14.040 --> 0:35:15.779
<v Speaker 2>So then there are sort of steps on how to

0:35:15.780 --> 0:35:20.140
<v Speaker 2>do that. The third pieces around operations management and operations

0:35:20.140 --> 0:35:24.720
<v Speaker 2>management is more around over a period of time, circumstances change,

0:35:24.719 --> 0:35:28.670
<v Speaker 2>environment changed data changes and the model made drift. So

0:35:28.670 --> 0:35:31.060
<v Speaker 2>when you put an Ai model into production, how do

0:35:31.060 --> 0:35:33.750
<v Speaker 2>you make sure it is not biased, it is fair

0:35:33.940 --> 0:35:36.260
<v Speaker 2>and there should be like statistical measures put in place

0:35:36.260 --> 0:35:37.960
<v Speaker 2>to manage the operations of that.

0:35:38.040 --> 0:35:42.049
<v Speaker 2>And lastly it talks about stakeholder communication, so like how

0:35:42.050 --> 0:35:46.640
<v Speaker 2>do you communicate to um every user in the summer?

0:35:46.640 --> 0:35:49.339
<v Speaker 2>The ecosystem. Right. So basically if you are in the

0:35:49.340 --> 0:35:52.290
<v Speaker 2>gambling example, if you're refusing to give credit widely doing

0:35:52.290 --> 0:35:54.490
<v Speaker 2>that and how do you explain it? Because people may say, hey,

0:35:54.489 --> 0:35:55.860
<v Speaker 2>I didn't get it, but my friend

0:35:56.239 --> 0:35:59.870
<v Speaker 2>got it, so it doesn't have all the answers, but

0:35:59.870 --> 0:36:02.509
<v Speaker 2>at least it gives you a toolkit to start thinking,

0:36:02.520 --> 0:36:07.120
<v Speaker 2>start sensitizing yourself to ethics and some frameworks to be

0:36:07.120 --> 0:36:09.460
<v Speaker 2>more smart about ethical implementation.

0:36:09.830 --> 0:36:12.160
<v Speaker 1>I think it's extremely important to do that money, I

0:36:12.160 --> 0:36:15.350
<v Speaker 1>mean the world is almost flat in terms of

0:36:15.730 --> 0:36:19.690
<v Speaker 1>social media apps and various uh you know, a wearable

0:36:19.690 --> 0:36:23.750
<v Speaker 1>apps that are ubiquitous developing country, developed country across societies,

0:36:23.760 --> 0:36:26.569
<v Speaker 1>but the capacity to deal with some of these ethical

0:36:26.570 --> 0:36:29.730
<v Speaker 1>ramifications seems to be very uneven, so I'm glad that

0:36:29.730 --> 0:36:31.970
<v Speaker 1>you know, you and your colleagues in Singapore have sort

0:36:31.969 --> 0:36:33.540
<v Speaker 1>of pushed it through and I hope that it's not

0:36:33.540 --> 0:36:35.649
<v Speaker 1>just a question of Singaporean companies

0:36:35.830 --> 0:36:37.350
<v Speaker 1>benefiting from it, but it has

0:36:37.530 --> 0:36:40.439
<v Speaker 1>some degree of global reach because you know, it affects

0:36:40.450 --> 0:36:43.610
<v Speaker 1>all of us. Facebook is not just for some rich countries,

0:36:43.610 --> 0:36:48.310
<v Speaker 1>it's everywhere. Uh and and similarly I want to talk

0:36:48.310 --> 0:36:49.650
<v Speaker 1>a bit about your

0:36:50.030 --> 0:36:53.800
<v Speaker 1>personal experience as an entrepreneur in general and also in

0:36:53.800 --> 0:36:56.660
<v Speaker 1>the context of, of being an entrepreneur in Singapore

0:36:57.130 --> 0:36:58.840
<v Speaker 1>now, you know, it's a small nation,

0:36:59.230 --> 0:37:02.360
<v Speaker 1>it is wealthy, it is well educated, has world class

0:37:02.360 --> 0:37:06.360
<v Speaker 1>infrastructure notwithstanding the potholes that you were talking about, but

0:37:06.360 --> 0:37:09.100
<v Speaker 1>the markets here are small by global standards and so

0:37:09.100 --> 0:37:12.730
<v Speaker 1>is the talent for, So how should a local entrepreneur

0:37:12.739 --> 0:37:15.850
<v Speaker 1>deal with this scaling issue as far as Singapore is concerned?

0:37:16.430 --> 0:37:19.299
<v Speaker 2>Yeah, I think what Singapore has is

0:37:20.230 --> 0:37:21.550
<v Speaker 2>I think a very

0:37:22.230 --> 0:37:24.350
<v Speaker 2>forward looking government

0:37:25.530 --> 0:37:28.460
<v Speaker 2>and it's, I think they catch

0:37:28.930 --> 0:37:33.100
<v Speaker 2>the uptrends pretty early on, like I think right now

0:37:33.110 --> 0:37:36.660
<v Speaker 2>it's tech, it's a, i it's you know, all the

0:37:36.670 --> 0:37:40.109
<v Speaker 2>consumer apps, so I think there is and we're now

0:37:40.110 --> 0:37:43.300
<v Speaker 2>switching very quickly to make sure that we have enough

0:37:43.310 --> 0:37:47.740
<v Speaker 2>talent um to you know, serve that demand.

0:37:48.330 --> 0:37:51.600
<v Speaker 2>So that's one plus there is a lot of support,

0:37:51.600 --> 0:37:54.350
<v Speaker 2>I would say both financial support as well as

0:37:54.730 --> 0:37:58.550
<v Speaker 2>um you know, just guidance and and getting local entrepreneurs

0:37:58.560 --> 0:38:02.520
<v Speaker 2>connected with local companies to do some schoolwork, prior new solutions,

0:38:02.530 --> 0:38:06.660
<v Speaker 2>but also globalized. I mean the way they have architected

0:38:06.660 --> 0:38:10.940
<v Speaker 2>the whole value chain is pretty amazing, right? So, very

0:38:10.940 --> 0:38:14.239
<v Speaker 2>early stage you have these innovation programs where people give

0:38:14.239 --> 0:38:16.450
<v Speaker 2>problem statements and you do that. So we also benefited

0:38:16.450 --> 0:38:18.140
<v Speaker 2>from that. Right? So some of our products are coming

0:38:18.140 --> 0:38:18.640
<v Speaker 2>out of

0:38:18.820 --> 0:38:21.180
<v Speaker 2>that, so you do the problem when you do the

0:38:21.190 --> 0:38:23.640
<v Speaker 2>proof of concept, you have the prototype, there is some

0:38:23.640 --> 0:38:24.840
<v Speaker 2>seed funding, you do that.

0:38:25.320 --> 0:38:28.370
<v Speaker 2>Then the next step is basically you have, so I

0:38:28.370 --> 0:38:31.330
<v Speaker 2>M B A will help with that then, as it

0:38:31.330 --> 0:38:35.500
<v Speaker 2>starts to get some traction, there is enterprise Singapore which

0:38:35.500 --> 0:38:38.280
<v Speaker 2>focuses on local smes right? So as a local startup

0:38:38.280 --> 0:38:40.710
<v Speaker 2>will qualify as a local sme initially. Right? So then

0:38:40.710 --> 0:38:44.540
<v Speaker 2>they have programs where they would even give you 80%

0:38:44.620 --> 0:38:47.600
<v Speaker 2>of the cost of doing a pilot with any other

0:38:47.600 --> 0:38:48.540
<v Speaker 2>company in Singapore.

0:38:49.219 --> 0:38:52.360
<v Speaker 2>So now you sort of have a few pilot clients

0:38:52.360 --> 0:38:55.719
<v Speaker 2>and the product market fit is established. The next step

0:38:55.719 --> 0:38:59.070
<v Speaker 2>is basically you want to globalize now the Singapore government

0:38:59.080 --> 0:39:02.270
<v Speaker 2>also has sort of funding and support available to open

0:39:02.270 --> 0:39:06.320
<v Speaker 2>offices overseas and again, do those pilots now, once you've

0:39:06.320 --> 0:39:08.450
<v Speaker 2>done that, then obviously then the,

0:39:08.620 --> 0:39:11.330
<v Speaker 2>the VCS and the institutional investors and kicking and they

0:39:11.330 --> 0:39:13.330
<v Speaker 2>also helped make those connections.

0:39:13.620 --> 0:39:17.520
<v Speaker 2>So the infrastructure is there, the funding is there? I

0:39:17.530 --> 0:39:20.160
<v Speaker 2>think the talent we're slowly getting there. So it's it's

0:39:20.160 --> 0:39:23.560
<v Speaker 2>actually a pretty good place to, you know, have a

0:39:23.560 --> 0:39:27.000
<v Speaker 2>startup and do things, but but you're right in terms

0:39:27.000 --> 0:39:27.840
<v Speaker 2>of scale,

0:39:28.420 --> 0:39:29.250
<v Speaker 2>you may not

0:39:29.719 --> 0:39:32.580
<v Speaker 2>have that scale. Right? So, so it's a great place

0:39:32.580 --> 0:39:35.250
<v Speaker 2>to start a startup, but you have to have the

0:39:35.250 --> 0:39:38.580
<v Speaker 2>mindset that I need to make it global to really

0:39:38.580 --> 0:39:41.390
<v Speaker 2>make it big. So even when you start in conceptualizing you,

0:39:41.400 --> 0:39:43.340
<v Speaker 2>you always have to put the lens on that. Is

0:39:43.340 --> 0:39:45.950
<v Speaker 2>this is this problem statement, something which can apply to

0:39:45.950 --> 0:39:47.150
<v Speaker 2>other markets in hardware

0:39:47.320 --> 0:39:49.890
<v Speaker 2>globalized. So I think that, so it's just a good springboard,

0:39:50.320 --> 0:39:52.839
<v Speaker 2>I could, I would say a test bed to do things,

0:39:52.840 --> 0:39:55.690
<v Speaker 2>but you're definitely, but the capital is here, but you

0:39:55.690 --> 0:39:58.330
<v Speaker 2>have to think global, if you have to be successful,

0:39:58.920 --> 0:40:00.440
<v Speaker 1>how open

0:40:00.810 --> 0:40:04.520
<v Speaker 1>is the rest of Asia to Singapore entrepreneurs, so if

0:40:04.520 --> 0:40:08.580
<v Speaker 1>you develop a product here um introducing and marketing it

0:40:08.580 --> 0:40:12.060
<v Speaker 1>in Southeast Asia or South Asia or even the holy

0:40:12.060 --> 0:40:15.630
<v Speaker 1>grail of all china, I mean is that a considerable

0:40:15.630 --> 0:40:19.730
<v Speaker 1>realistic dream and and other examples where companies have gone big,

0:40:20.910 --> 0:40:24.230
<v Speaker 2>so I will give two data points on that and

0:40:24.230 --> 0:40:25.319
<v Speaker 2>this may not represent

0:40:25.810 --> 0:40:28.960
<v Speaker 2>You know everything. I think one is

0:40:29.910 --> 0:40:32.420
<v Speaker 2>I think the reputation of Singapore as a tech hub

0:40:32.420 --> 0:40:35.770
<v Speaker 2>is still not there, I think it's not like if

0:40:35.770 --> 0:40:38.850
<v Speaker 2>you talk about Israel then, oh wow, that anything which

0:40:38.850 --> 0:40:41.250
<v Speaker 2>is coming out of here out of Israel is good,

0:40:41.260 --> 0:40:43.529
<v Speaker 2>so we are not like that, I think

0:40:43.910 --> 0:40:47.160
<v Speaker 2>what were known in the market is more for like

0:40:47.160 --> 0:40:51.919
<v Speaker 2>valuation capital and people raising big rounds and things like that, right?

0:40:51.930 --> 0:40:53.420
<v Speaker 2>But I think in terms of tech, I think our

0:40:53.420 --> 0:40:56.700
<v Speaker 2>branding is, is not there yet, so other markets may

0:40:56.700 --> 0:40:57.230
<v Speaker 2>not

0:40:58.110 --> 0:41:00.690
<v Speaker 2>immediately think that just because you're a Singapore startup, you

0:41:00.690 --> 0:41:03.630
<v Speaker 2>must be good in tech, that is not the connection

0:41:03.640 --> 0:41:06.720
<v Speaker 2>they will make. But having said that, what I realized

0:41:06.719 --> 0:41:10.330
<v Speaker 2>is that if you're playing in the industries which Singapore

0:41:10.330 --> 0:41:12.860
<v Speaker 2>is going for like you can be a tech company,

0:41:12.870 --> 0:41:15.140
<v Speaker 2>which is saying the real estate or construction sector,

0:41:16.110 --> 0:41:18.600
<v Speaker 2>you will be taken more seriously because Singapore is known

0:41:18.600 --> 0:41:20.520
<v Speaker 2>for that, if you're in Fintech

0:41:22.010 --> 0:41:24.800
<v Speaker 2>and yep you will be taken more seriously because Singapore

0:41:24.800 --> 0:41:27.810
<v Speaker 2>is a financial help, right? And we have the, you know,

0:41:27.820 --> 0:41:30.680
<v Speaker 2>one of the world's biggest ports and maritime industry is big, right?

0:41:30.680 --> 0:41:33.670
<v Speaker 2>So if you do something tech in maritime again, you

0:41:33.670 --> 0:41:34.940
<v Speaker 2>will be taken very seriously.

0:41:35.410 --> 0:41:38.739
<v Speaker 2>Same thing with the airlines, you have Singapore airlines, changi airport,

0:41:38.750 --> 0:41:43.100
<v Speaker 2>So if you, so if you are in a tech startup,

0:41:43.100 --> 0:41:48.940
<v Speaker 2>which is focusing on these industries, which Singapore is famous for,

0:41:49.610 --> 0:41:51.910
<v Speaker 2>then I think you have a much better chance of

0:41:51.910 --> 0:41:55.730
<v Speaker 2>being sort of appreciated and taken seriously than if you

0:41:55.739 --> 0:41:56.739
<v Speaker 2>like for us

0:41:57.110 --> 0:41:59.890
<v Speaker 2>for sure. Like when I talk about agriculture, people will say, hey,

0:41:59.890 --> 0:42:04.020
<v Speaker 2>what I mean, Singapore doesn't even have agriculture, what are you,

0:42:04.030 --> 0:42:06.300
<v Speaker 2>have you? Right? So they will not take place. But

0:42:06.300 --> 0:42:08.950
<v Speaker 2>of course we counter that because we have years of

0:42:08.950 --> 0:42:11.480
<v Speaker 2>experience and even though the team is here, our experiences

0:42:11.480 --> 0:42:13.680
<v Speaker 2>outside Singapore, right? We don't have a client in Singapore,

0:42:13.680 --> 0:42:14.570
<v Speaker 2>but everybody's outside.

0:42:15.000 --> 0:42:17.759
<v Speaker 2>So I think that's the challenge. The other thing I've,

0:42:17.770 --> 0:42:20.220
<v Speaker 2>I think, which is very, some is

0:42:20.400 --> 0:42:24.870
<v Speaker 2>we have talked to some disease and we talked about like,

0:42:24.870 --> 0:42:27.850
<v Speaker 2>you know, the ease of getting funded in Singapore and,

0:42:27.860 --> 0:42:30.530
<v Speaker 2>and so this was some Malaysia based VC and their

0:42:30.530 --> 0:42:33.090
<v Speaker 2>point was, and I'm not sure whether it's right or

0:42:33.090 --> 0:42:35.280
<v Speaker 2>wrong or even politically correct, but what he was saying

0:42:35.280 --> 0:42:39.810
<v Speaker 2>that don't take money from sort of Singapore because

0:42:40.000 --> 0:42:43.050
<v Speaker 2>you may end up getting fat and lazy, right? So

0:42:43.050 --> 0:42:45.880
<v Speaker 2>basically there's a lot of easy money out there and

0:42:45.880 --> 0:42:48.020
<v Speaker 2>he's saying over the last 10 years, he's seeing so

0:42:48.020 --> 0:42:51.530
<v Speaker 2>many startups, it's so easy to make money that there,

0:42:51.540 --> 0:42:53.270
<v Speaker 2>it is not the scene where, you know, there is

0:42:53.270 --> 0:42:56.160
<v Speaker 2>a startup guy and you know, he's worrying about his

0:42:56.160 --> 0:42:58.629
<v Speaker 2>next paycheck and he just has to get it right.

0:42:58.640 --> 0:42:59.919
<v Speaker 2>So that kind of

0:43:00.000 --> 0:43:03.420
<v Speaker 2>aggression, desperation is missing from the Singapore startups

0:43:03.600 --> 0:43:05.370
<v Speaker 2>and his point of view is that, you know, Singapore

0:43:05.370 --> 0:43:09.060
<v Speaker 2>startups have it easy, there's a lot of government support, right?

0:43:09.070 --> 0:43:12.550
<v Speaker 1>It's it's interesting, right? So you could argue that today,

0:43:12.560 --> 0:43:15.190
<v Speaker 1>even in Silicon Valley, there is so much money and

0:43:15.190 --> 0:43:18.040
<v Speaker 1>you were talking about accelerators earlier, it may not be

0:43:18.040 --> 0:43:20.210
<v Speaker 1>driven by the public sector, but there are these very,

0:43:20.210 --> 0:43:23.830
<v Speaker 1>very large accelerators out there which also make capital available

0:43:23.830 --> 0:43:26.010
<v Speaker 1>to just about any single idea that's out there,

0:43:26.200 --> 0:43:28.839
<v Speaker 1>which also leads to a massive boom bust cycle. So

0:43:28.840 --> 0:43:31.680
<v Speaker 1>I think, I don't think that isn't necessarily specific to

0:43:31.680 --> 0:43:37.730
<v Speaker 1>public support for entrepreneurism, private sector also overreaches and over

0:43:37.730 --> 0:43:41.569
<v Speaker 1>invest and invest in ridiculous things many times as well. Um,

0:43:41.580 --> 0:43:43.630
<v Speaker 1>but no, I, you know, from the very beginning of

0:43:43.630 --> 0:43:46.350
<v Speaker 1>this conversation, I've been struck by the proactive role the

0:43:46.350 --> 0:43:47.920
<v Speaker 1>government of Singapore plays

0:43:48.000 --> 0:43:52.000
<v Speaker 1>indulging entrepreneurs in going in the right direction, as long as,

0:43:52.000 --> 0:43:54.220
<v Speaker 1>you know, just producing value for the society, I see

0:43:54.219 --> 0:44:00.290
<v Speaker 1>nothing wrong with that. Um you briefly touched upon skills

0:44:00.290 --> 0:44:03.550
<v Speaker 1>and labor. So let's get into that. We've been reading

0:44:03.550 --> 0:44:04.710
<v Speaker 1>a lot about it lately.

0:44:05.290 --> 0:44:08.750
<v Speaker 1>And as a, you know, a company that is growing,

0:44:08.750 --> 0:44:12.469
<v Speaker 1>that you run manic, I'm sure you recruit regularly. So

0:44:12.469 --> 0:44:16.080
<v Speaker 1>what are you seeing in terms of the homegrown supply

0:44:16.080 --> 0:44:16.810
<v Speaker 1>of labor

0:44:17.190 --> 0:44:18.110
<v Speaker 1>and

0:44:18.489 --> 0:44:20.800
<v Speaker 1>maybe going even once to further, what can be done

0:44:20.800 --> 0:44:24.080
<v Speaker 1>to get singaporeans ready for this tech heavy future that

0:44:24.160 --> 0:44:25.920
<v Speaker 1>is inevitably out there.

0:44:26.690 --> 0:44:29.420
<v Speaker 2>Yeah, I think it's quite clear that there are not

0:44:29.420 --> 0:44:32.420
<v Speaker 2>enough singaporeans to meet the current tech demand.

0:44:32.890 --> 0:44:39.120
<v Speaker 2>Um, we've seen, you know, salary expectations changing within days.

0:44:39.130 --> 0:44:43.170
<v Speaker 2>It's like when you interview somebody a week ago, his

0:44:43.170 --> 0:44:46.270
<v Speaker 2>salary expectations are X. And then by the time you

0:44:46.270 --> 0:44:48.630
<v Speaker 2>get around to making an offer to three weeks later,

0:44:48.640 --> 0:44:50.899
<v Speaker 2>he's already got three or four other offers and now

0:44:50.900 --> 0:44:52.600
<v Speaker 2>he's expecting to X.

0:44:52.790 --> 0:44:54.610
<v Speaker 2>Right? So that is just not

0:44:54.790 --> 0:44:59.340
<v Speaker 2>sustainable. Right? And I think there is this huge divergence

0:44:59.340 --> 0:45:02.060
<v Speaker 2>which is happening between the tech haves and the tech

0:45:02.060 --> 0:45:05.810
<v Speaker 2>have not, right? Because at the same time, I, you know,

0:45:05.810 --> 0:45:09.270
<v Speaker 2>I take grab rights and then I'm talking to some

0:45:09.270 --> 0:45:11.810
<v Speaker 2>of these drivers and you know, some of them have

0:45:11.810 --> 0:45:12.720
<v Speaker 2>been displaced.

0:45:12.989 --> 0:45:15.770
<v Speaker 2>Um, and they had, you know, regular jobs before covid

0:45:15.770 --> 0:45:17.310
<v Speaker 2>and they got displaced and,

0:45:17.590 --> 0:45:22.460
<v Speaker 2>and smart guys, you know, but the, it's so much

0:45:22.460 --> 0:45:25.100
<v Speaker 2>easier to basically for the short term, like if you

0:45:25.100 --> 0:45:28.230
<v Speaker 2>have a two year blip something like a covered to

0:45:28.230 --> 0:45:31.640
<v Speaker 2>basically just become a grab driver, do delivery and you know,

0:45:31.640 --> 0:45:35.110
<v Speaker 2>you can sort of, you can support your family. Right? So,

0:45:35.489 --> 0:45:38.450
<v Speaker 2>but that displaced group and I think in the earlier

0:45:38.450 --> 0:45:41.550
<v Speaker 2>days we had semiconductor and other industries. Right? I think

0:45:41.560 --> 0:45:44.420
<v Speaker 2>that to us offers a much bigger pool

0:45:44.790 --> 0:45:48.960
<v Speaker 2>of people and opportunity and that can change in six months. Right?

0:45:48.960 --> 0:45:51.810
<v Speaker 2>So if you address the talent from like let's start

0:45:51.810 --> 0:45:55.850
<v Speaker 2>teaching quoting in schools and then let's have, you know,

0:45:55.850 --> 0:46:00.790
<v Speaker 2>six new programs saying n tur in us for computer science,

0:46:00.800 --> 0:46:03.000
<v Speaker 2>it will take time. It will take you know, four

0:46:03.000 --> 0:46:04.709
<v Speaker 2>or 56 years to see that

0:46:04.780 --> 0:46:05.799
<v Speaker 2>come on board.

0:46:05.980 --> 0:46:08.509
<v Speaker 2>But if you take some of these other people who

0:46:08.510 --> 0:46:11.130
<v Speaker 2>are professionals, they're very serious. They are very hard working

0:46:11.130 --> 0:46:14.120
<v Speaker 2>and you know between 30 to like 50 years of age.

0:46:14.130 --> 0:46:16.850
<v Speaker 2>And if we can tap into that and get them

0:46:16.850 --> 0:46:20.500
<v Speaker 2>some sort of basic um tech skills that unlocks a

0:46:20.500 --> 0:46:23.290
<v Speaker 2>huge opportunity for us. Right? So,

0:46:23.580 --> 0:46:26.200
<v Speaker 2>so I think that if we have, we have to

0:46:26.200 --> 0:46:28.110
<v Speaker 2>focus on that. But I think it needs

0:46:28.110 --> 0:46:29.300
<v Speaker 1>some

0:46:30.280 --> 0:46:32.630
<v Speaker 2>education because the programs are there. Right. You have the

0:46:32.630 --> 0:46:35.450
<v Speaker 2>skills future and you have a whole lot of subsidy

0:46:35.450 --> 0:46:37.850
<v Speaker 2>available but we need to do more in terms of

0:46:37.850 --> 0:46:41.750
<v Speaker 2>education that computer science doesn't need to be that complicated right?

0:46:41.750 --> 0:46:44.580
<v Speaker 2>With some, it's and there are a lot of no

0:46:44.580 --> 0:46:46.900
<v Speaker 2>code platforms. So you may not even need to cold

0:46:47.080 --> 0:46:49.660
<v Speaker 2>and there are other aspects of that you can get into,

0:46:49.660 --> 0:46:50.800
<v Speaker 2>it could be designed,

0:46:51.080 --> 0:46:53.750
<v Speaker 2>it could be testing, it could be other things where

0:46:53.750 --> 0:46:56.260
<v Speaker 2>you may not necessarily have a code, so if we

0:46:56.260 --> 0:46:57.710
<v Speaker 2>tell people that, you know,

0:46:58.080 --> 0:47:00.190
<v Speaker 2>you can be a non techie but still do a

0:47:00.190 --> 0:47:03.660
<v Speaker 2>good tech role, I think that may unlock a lot

0:47:03.660 --> 0:47:04.910
<v Speaker 2>of the sort of

0:47:05.480 --> 0:47:08.239
<v Speaker 2>talent which we have, but traditionally we've, we've not been

0:47:08.239 --> 0:47:09.590
<v Speaker 2>able to tap into

0:47:10.080 --> 0:47:12.750
<v Speaker 1>no code platform. That's a very, very nice way of

0:47:12.750 --> 0:47:15.180
<v Speaker 1>putting it to Monica and I think that would be

0:47:15.190 --> 0:47:16.709
<v Speaker 1>music to the ears of many

0:47:17.080 --> 0:47:20.290
<v Speaker 1>who out there are keen to embrace the

0:47:20.680 --> 0:47:21.649
<v Speaker 2>future

0:47:21.660 --> 0:47:24.680
<v Speaker 1>where technology is everywhere, but they feel that, you know,

0:47:24.680 --> 0:47:27.310
<v Speaker 1>their math skills are not good enough or their coding

0:47:27.310 --> 0:47:29.150
<v Speaker 1>skills are never going to be good enough and therefore

0:47:29.150 --> 0:47:31.110
<v Speaker 1>they probably will get left behind. And I think to

0:47:31.110 --> 0:47:34.250
<v Speaker 1>your point that there is a whole ecosystem that is

0:47:34.250 --> 0:47:37.990
<v Speaker 1>beyond just the engineering aspect, but it's also very um

0:47:38.080 --> 0:47:40.820
<v Speaker 1>high value added and people can have for the carriers

0:47:40.820 --> 0:47:41.910
<v Speaker 1>and make lots of money and be

0:47:42.180 --> 0:47:45.509
<v Speaker 1>part of the whole tech side. Guys know manic looking

0:47:45.510 --> 0:47:47.790
<v Speaker 1>at the video, it looks like you're in your office,

0:47:48.280 --> 0:47:49.989
<v Speaker 1>so you're not working from home.

0:47:50.780 --> 0:47:54.410
<v Speaker 2>Um no, I've, I've been working from the

0:47:54.880 --> 0:47:59.130
<v Speaker 2>office more and more in the last few months. Yeah,

0:47:59.140 --> 0:48:02.460
<v Speaker 1>Alright. Why I thought people like you can work anywhere

0:48:02.460 --> 0:48:04.520
<v Speaker 1>and have given on the concept of office or am

0:48:04.520 --> 0:48:05.400
<v Speaker 1>I misjudging that.

0:48:06.570 --> 0:48:09.160
<v Speaker 2>So I so we have team A team B and

0:48:09.160 --> 0:48:10.770
<v Speaker 2>I like to spend time with each of the teams

0:48:10.770 --> 0:48:14.350
<v Speaker 2>and I think some of the brainstorming work white boarding,

0:48:14.350 --> 0:48:18.310
<v Speaker 2>I think it's best done face to face and but

0:48:18.310 --> 0:48:21.290
<v Speaker 2>what we've done for our team is we have no

0:48:21.290 --> 0:48:24.350
<v Speaker 2>prescribed regime as in who needs to come and when

0:48:24.350 --> 0:48:25.200
<v Speaker 2>they need to come

0:48:25.570 --> 0:48:28.219
<v Speaker 2>we let our ports figure out when they want to

0:48:28.219 --> 0:48:28.689
<v Speaker 2>come

0:48:29.170 --> 0:48:32.340
<v Speaker 2>and so it's pretty flexible and we are now using

0:48:32.340 --> 0:48:33.790
<v Speaker 2>the office more as a

0:48:34.670 --> 0:48:38.030
<v Speaker 2>obviously like a social brainstorming kind of facility where people

0:48:38.030 --> 0:48:40.790
<v Speaker 2>just come in and your white board and because we

0:48:40.790 --> 0:48:43.640
<v Speaker 2>have physical infrastructure, right? So like we have the watch

0:48:43.640 --> 0:48:45.930
<v Speaker 2>and we have sensors and all that. So it's become

0:48:45.930 --> 0:48:48.060
<v Speaker 2>more like a lab. So you basically come here, you

0:48:48.060 --> 0:48:51.069
<v Speaker 2>try out different things and it's a good people want

0:48:51.070 --> 0:48:51.590
<v Speaker 2>to come here.

0:48:51.870 --> 0:48:54.080
<v Speaker 2>Right? So I think when the government allowed people to

0:48:54.080 --> 0:48:58.140
<v Speaker 2>come back, they were so happy everybody was, everybody was back. Yeah,

0:48:58.150 --> 0:49:00.980
<v Speaker 1>I'm so happy to hear that. Especially your point that

0:49:00.980 --> 0:49:03.000
<v Speaker 1>you know the workplace is also becoming a

0:49:03.469 --> 0:49:05.560
<v Speaker 1>point of sort of social interaction for the team to

0:49:05.560 --> 0:49:08.520
<v Speaker 1>come together. So yes, some of the work may be

0:49:08.520 --> 0:49:11.050
<v Speaker 1>doable from home. Maybe a lot of the work but

0:49:11.050 --> 0:49:12.410
<v Speaker 1>at the end of the day you work with human

0:49:12.410 --> 0:49:14.090
<v Speaker 1>beings and you need to see them in person

0:49:14.469 --> 0:49:17.520
<v Speaker 1>to get full synergy. I think that's a great note

0:49:17.520 --> 0:49:20.430
<v Speaker 1>to conclude our discussion. Monique Landry, thank you so much

0:49:20.430 --> 0:49:22.120
<v Speaker 1>for your time and insights.

0:49:22.260 --> 0:49:23.470
<v Speaker 2>Thanks thanks

0:49:23.469 --> 0:49:26.900
<v Speaker 1>also to our listeners. Kobe time was produced by ken

0:49:26.900 --> 0:49:30.330
<v Speaker 1>diverge from Spice Studios. This is his first episode of

0:49:30.330 --> 0:49:31.690
<v Speaker 1>Kobe time. Welcome ken,

0:49:31.770 --> 0:49:34.670
<v Speaker 1>daisy Sharma and violently also provided additional assistance.

0:49:34.870 --> 0:49:37.740
<v Speaker 1>Kobe time is for information only and does not represent

0:49:37.750 --> 0:49:41.890
<v Speaker 1>any trade ideas or recommendations. All 73 episodes of Kobe

0:49:41.890 --> 0:49:45.530
<v Speaker 1>time are available on Youtube and all major podcast platforms

0:49:45.540 --> 0:49:49.100
<v Speaker 1>including apple google and Spotify. As for our research publications,

0:49:49.100 --> 0:49:51.410
<v Speaker 1>webinars and live streams. You can find them all by

0:49:51.410 --> 0:49:55.089
<v Speaker 1>googling Devious Research Library. Have a great day.