WEBVTT - The Hyatt Regency Skywalk Disaster

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<v Speaker 1>Welcome to stuff you should know, a production of iHeartRadio.

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<v Speaker 2>Hey, and welcome to the podcast.

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<v Speaker 3>So I'm Josh and there's Chuck and it's just the

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<v Speaker 3>two of us and we're gonna do just fine.

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<v Speaker 2>I have a good feeling because this is stuff you

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<v Speaker 2>should know. We've been at it for decades now.

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<v Speaker 4>Not decades, well, in different decades.

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<v Speaker 2>Right, that's how people get you. Yeah, they say stuff

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<v Speaker 2>like that.

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<v Speaker 1>That's right, Big CoA for this one. It is about

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<v Speaker 1>a very gruesome tragedy that we're gonna detail, and we're

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<v Speaker 1>gonna talk about a little bit of the gruesome stuff,

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<v Speaker 1>but not get to you know, detailed, because it was

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<v Speaker 1>a terrible tragedy. But we just want to alert listeners,

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<v Speaker 1>especially our younger listeners, that some of this stuff is

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<v Speaker 1>pretty terrible. That is the events of the High Regency

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<v Speaker 1>Hotel in Kansas City, Missouri in nineteen eighty one.

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<v Speaker 3>Yeah, and that was just one year after that hotel opened.

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<v Speaker 4>Right, that's right.

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<v Speaker 1>This is the High Regency, a forty five story, seven

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<v Speaker 1>hundred room hotel that opened in July of nineteen eighty

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<v Speaker 1>It was a part of a big suite a complex

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<v Speaker 1>called the Crown Center. Huh Yeah, the Crown Center complex,

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<v Speaker 1>and it had retail, had housing, all kinds of stuff

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<v Speaker 1>owned by the Hallmark Corporation.

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<v Speaker 3>That's where the Crown came from. Because remember if you

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<v Speaker 3>turn a Hallmark card over sometimes it says Crown.

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<v Speaker 4>Well then their logo is a Crown.

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<v Speaker 2>Oh yeah, that too. But this hotel, Chuck.

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<v Speaker 3>If you go back and look at pictures of it

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<v Speaker 3>pre disaster, it was magnificent. Like if you looked up,

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<v Speaker 3>you would see that there was a high hall a

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<v Speaker 3>walkway right over your head. And that was actually one

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<v Speaker 3>of three that were kind of like the signature design

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<v Speaker 3>of this atrium at the High Regions see Kansas City.

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<v Speaker 4>That's right.

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<v Speaker 1>And like we said, this thing had been open for

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<v Speaker 1>about a year when the collapse tragedy occurred. During one

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<v Speaker 1>of their they were hosting these weekend tea dances, which

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<v Speaker 1>apparently were very popular in town. It was sort of

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<v Speaker 1>an antiquated old school thing that they did, but the

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<v Speaker 1>people of Kansas City ate it up and they were

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<v Speaker 1>just growing bigger and bigger with every weekend. And on

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<v Speaker 1>this particular weekend they had, you know, as they did,

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<v Speaker 1>they had a live band playing, and I saw anywhere

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<v Speaker 1>from I saw a thousand people in different places. This

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<v Speaker 1>is one of those things where like every time you

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<v Speaker 1>see a different video, you'll get different numbers and different things,

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<v Speaker 1>and these can be a little frustrating sometimes. But at

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<v Speaker 1>least a thousand, yeah, and maybe as many as two

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<v Speaker 1>thousand people there hanging out, partying and dancing in the lobby.

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<v Speaker 2>Yeah.

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<v Speaker 3>I mean, if you see there's footage of it, because

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<v Speaker 3>I think one of the local TV stations was doing

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<v Speaker 3>a human interest piece on how popular these this dance

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<v Speaker 3>had becomes Friday night dance, and that place was packed

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<v Speaker 3>with people, not just in the atrium on the floor,

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<v Speaker 3>but also up at the terrace restaurant and on those

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<v Speaker 3>three walkways that span the entire length of the atrium

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<v Speaker 3>from one side to another on the second, third, and

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<v Speaker 3>fourth floors. So there was a ton of people. And

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<v Speaker 3>the number I most commonly saw was fifteen hundred, so

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<v Speaker 3>I guess everybody else split the difference.

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<v Speaker 1>Yeah, so it's crowded, it's packed full of people. A

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<v Speaker 1>little after seven o'clock, the band comes back from a

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<v Speaker 1>break to play their final big number of the dance contest.

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<v Speaker 1>And you know, when you look at interviews with people

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<v Speaker 1>from the time, they all describe hearing three loud popping

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<v Speaker 1>noises or snapping noises. They sounded like, you know, some

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<v Speaker 1>people said they sounded like gunshots going off.

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<v Speaker 4>In very quick success.

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<v Speaker 1>Floors the walkways of on floors four and two collapsed

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<v Speaker 1>fully these cement and we're going to go over you

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<v Speaker 1>know why this happened and what these are all were

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<v Speaker 1>made of, but you know, steel and concrete, and it

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<v Speaker 1>was super heavy and collapsed on hundreds and hundreds of

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<v Speaker 1>people below.

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<v Speaker 3>Yes, so these each one I think, weighed something like

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<v Speaker 3>thirty two tons, each of these walkways did, and one

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<v Speaker 3>was above the number. The fourth story walkway was directly

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<v Speaker 3>above the second story walkway, so much so that the

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<v Speaker 3>second story walkway was dangling from the fourth story walkway.

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<v Speaker 3>So in the fourth story walkway gave it came down,

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<v Speaker 3>the second story hit the ground first, the fourth story

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<v Speaker 3>walkway hit the second floor. So there was like a

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<v Speaker 3>stratum or a strata of layers of destruction of debris

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<v Speaker 3>and people were pin chuck beneath two thirty two ton

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<v Speaker 3>walkways that were in four segments. So each segment wasn't

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<v Speaker 3>thirty two tons, but it was enough to really do

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<v Speaker 3>a lot of damage, like immediately, like apparently it happened

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<v Speaker 3>in the blink of an eye basically, and I mean,

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<v Speaker 3>like it's really tough to get across, like how much

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<v Speaker 3>of a tragedy this was. Like there were couples dancing

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<v Speaker 3>that were killed simultaneously by this stuff, So that means

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<v Speaker 3>that there were people in Kansas City who lost both

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<v Speaker 3>parents all at once, or lost one parent, or lost

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<v Speaker 3>a friend. Like a lot of people were impacted by

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<v Speaker 3>this tragedy and it just happened in just the blink

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<v Speaker 3>of an eye.

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<v Speaker 1>Yeah, I mean it ripped from the ceiling and they

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<v Speaker 1>just collapsed. The eyewitness accounts if you see any of

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<v Speaker 1>the either contemporaneous footage or they've done interviews with people

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<v Speaker 1>since and like follow up documentaries and such, it's just awful.

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<v Speaker 1>Everyone talked about how in like the some people set

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<v Speaker 1>up to like five seconds afterward, it was just complete silence,

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<v Speaker 1>like obviously the every the band had stopped and there

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<v Speaker 1>was just a brief moment of nothingness and then all

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<v Speaker 1>of a sudden screaming, wailing people in some of the

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<v Speaker 1>most horrible pain and circumstances that you can imagine, which

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<v Speaker 1>again we're going to get to a little bit, But

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<v Speaker 1>it's if you really want to dive into the down

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<v Speaker 1>the rabbit hole of what all happened to these folks,

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<v Speaker 1>you can you can look this stuff up online.

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<v Speaker 3>Yeah, there's there's actually a lot of really well written

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<v Speaker 3>articles on it from out of Kansas City.

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<v Speaker 2>But the the in.

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<v Speaker 3>That chaos that ensued almost immediately, there were a lot

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<v Speaker 3>of people pinned underneath. There were people who've been injured

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<v Speaker 3>by debris, and then there were other people who were

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<v Speaker 3>nearby and were just dazed and weren't really injured at all,

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<v Speaker 3>but just couldn't believe what they'd just seen. And then

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<v Speaker 3>there was a small kind of cadre people among the

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<v Speaker 3>witnesses who just kind of immediately sprang into action. And

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<v Speaker 3>we you see footage of the immedia affrom at. You

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<v Speaker 3>see men in suits and women in dresses like trying

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<v Speaker 3>to pick through the debris and get people out of

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<v Speaker 3>there as fast as they can. And all of this

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<v Speaker 3>just started even before the fire department and police department

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<v Speaker 3>showed up to start to take charge of things. People

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<v Speaker 3>just immediately some people had an impulse to go in

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<v Speaker 3>there and help.

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<v Speaker 1>Yeah, it was and you know, we should mention that

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<v Speaker 1>the fire Department of the Cops. Everyone got there really

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<v Speaker 1>really fast. Yeah, apparently they were also close to hospitals.

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<v Speaker 1>I think there were three, it was called Hospital Hill,

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<v Speaker 1>three hospitals that were really nearby that started taking people on.

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<v Speaker 1>They were working, you know, basically into the night and

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<v Speaker 1>into the next morning, with a final death toll of

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<v Speaker 1>one hundred and fourteen people perished and more than two

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<v Speaker 1>hundred were injured. And I think they still listed as

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<v Speaker 1>an American history, at least the largest structural disaster in history.

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<v Speaker 3>That it was until September eleventh, the largest in American history,

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<v Speaker 3>and then it became the largest accidental structural disaster in

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<v Speaker 3>American history. So, yeah, one hundred and fourteen people dead,

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<v Speaker 3>one hundred and eleven like basically dead on the scene.

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<v Speaker 3>Three more people who were gravely injured died later on

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<v Speaker 3>from their injuries. And the people who survived there were

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<v Speaker 3>incredibly survivors who were pinned under these walkways as slabs

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<v Speaker 3>of concrete, but they were in terrible shape. And there

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<v Speaker 3>was a man named Mark Williams who was a survivor,

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<v Speaker 3>and he's if you read about this or watch videos

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<v Speaker 3>on it, he's very prominent. He's a very outspoken type

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<v Speaker 3>of guy, and he talked a lot about being rescued.

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<v Speaker 3>He was the last person rescued all the way at

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<v Speaker 3>four thirty am, but he was at the bar that

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<v Speaker 3>was directly beneath the walkways and realized what was happening

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<v Speaker 3>and started to run. Those walkways fell so fast that

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<v Speaker 3>apparently he didn't even get his first stride, but his

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<v Speaker 3>legs were astride and so he was smushed down into

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<v Speaker 3>a split and that's where he stayed until four thirty am.

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<v Speaker 3>And this happened at like seven pm, and he survived.

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<v Speaker 3>He managed to live. And there were other stories like

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<v Speaker 3>that too, a little eleven year old boy who was

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<v Speaker 3>pulled out of the rubble. A few people I think

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<v Speaker 3>six or seven or something like that were did manage

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<v Speaker 3>to survive, but the vast majority of people who were

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<v Speaker 3>on or under the walkways when they collapsed died.

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<v Speaker 4>Yeah, there was.

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<v Speaker 1>There were situations where they had to amputate arms and

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<v Speaker 1>legs on the spot just to get people out of

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<v Speaker 1>there and give them a chance at living, and they

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<v Speaker 1>did this kind of thing with chainsaws. There was one

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<v Speaker 1>and this is really gruesome, but there was one horrific

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<v Speaker 1>story of a guy that was, you know, trying to

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<v Speaker 1>pull someone out and the guy's arm just comes off

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<v Speaker 1>and he's holding it, and the officer on charge said,

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<v Speaker 1>the guy just set it down and left. And you know,

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<v Speaker 1>we'll get to the PTSD that obviously followed, but a

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<v Speaker 1>lot of these first responders, you know, there were some

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<v Speaker 1>suicides later on. There was alcoholism and drug use and

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<v Speaker 1>lives and shambles because they didn't have stuff, like you know,

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<v Speaker 1>they went to work the next day. They weren't like,

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<v Speaker 1>all right, we need to get you into counseling quick

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<v Speaker 1>like and start taking care of you. And that's one

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<v Speaker 1>of the big changes that came out of this was

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<v Speaker 1>PTSD therapy for emergency responders.

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<v Speaker 3>Yeah, and it had an impact on the entire city.

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<v Speaker 3>I mean, people who weren't there, people who didn't even

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<v Speaker 3>know people who were there, were still impacted for years

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<v Speaker 3>and years. It just had it just left a blotch

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<v Speaker 3>on the city. It was just such a horrible tragedy.

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<v Speaker 3>And there are a couple of other stories that stuck

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<v Speaker 3>out to me of the people who died. One that

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<v Speaker 3>did was a woman named Lynn Vander Hayden who's twenty two,

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<v Speaker 3>and she would just happen to be walking through the

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<v Speaker 3>lobby on her way to the Revolving restaurant on the

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<v Speaker 3>top of the hotel. She was just passing through and

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<v Speaker 3>she died. And then another one that stood out as

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<v Speaker 3>a man named Oscar Grimm, who pushed his wife Joan

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<v Speaker 3>out of the way and she lived and he died.

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<v Speaker 3>But he managed to act that quickly that he was

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<v Speaker 3>able to save his wife's life. His last act on

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<v Speaker 3>earth was to save his wife's life, which I think

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<v Speaker 3>is remarkable.

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<v Speaker 1>Yeah, that's amazing. So they turn the you know, it

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<v Speaker 1>basically becomes a war zone. Immediately, they turn one room

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<v Speaker 1>into a triage center. They turned one room into a

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<v Speaker 1>temporary morgue. They're trying to get people out of there

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<v Speaker 1>and into the parking lot. It is summertime, so was

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<v Speaker 1>still daylight during the initial efforts, but as darkness fell,

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<v Speaker 1>the power had been blown. So then it becomes dark

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<v Speaker 1>overnight when they're still you know, sort of digging through there,

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<v Speaker 1>either trying to get dead bodies out or trying to

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<v Speaker 1>get people out that are still just wailing in the darkness.

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<v Speaker 1>And not only that, but the sprinkler system had torn

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<v Speaker 1>apart and a water pipe burst and for about fifty

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<v Speaker 1>minutes this. You know, parts of this room were filling

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<v Speaker 1>up with water, and you know, let's say you're trapped

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<v Speaker 1>in a very small, confined space is filling up with water.

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<v Speaker 1>There were survivors that said they thought they were going

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<v Speaker 1>to drown all of a sudden.

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<v Speaker 3>I didn't see that anyone definitively did drown, but the

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<v Speaker 3>people on the bottom of the pile were definitely in

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<v Speaker 3>danger of it for sure. It took forty five minutes,

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<v Speaker 3>I think, to finally turn the water off forty eight

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<v Speaker 3>forty eight and then but there was a quick thinking

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<v Speaker 3>fire chief. I don't know if it was a deputy

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<v Speaker 3>chief I saw. I didn't get their name, and there

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<v Speaker 3>were a bunch of deputy chiefs there, but they were like,

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<v Speaker 3>we need to bulldoze these front doors because they're acting

0:13:04.920 --> 0:13:07.160
<v Speaker 3>as a damn. So they bulldozed the doors and let

0:13:07.200 --> 0:13:10.480
<v Speaker 3>the water out and kind of saved the day. But

0:13:10.520 --> 0:13:12.920
<v Speaker 3>that was I mean, imagine being pinned beneath this rubble

0:13:12.920 --> 0:13:14.880
<v Speaker 3>and now you might accidentally drown.

0:13:15.840 --> 0:13:17.679
<v Speaker 2>Like what a day.

0:13:17.840 --> 0:13:22.040
<v Speaker 4>Yeah, it was. It was a tragedy that still looms large.

0:13:22.120 --> 0:13:25.440
<v Speaker 1>And maybe we should take a break and talk about

0:13:25.600 --> 0:13:28.079
<v Speaker 1>what happened and why this happened right after this.

0:13:53.440 --> 0:13:57.160
<v Speaker 3>So, Chuck, there were so many people and very fortunately,

0:13:57.200 --> 0:14:00.320
<v Speaker 3>like you said, they were near a few hospitals, but

0:14:00.360 --> 0:14:03.880
<v Speaker 3>they ended up requiring seventeen emergency rooms for this.

0:14:04.840 --> 0:14:05.120
<v Speaker 4>Yeah.

0:14:05.200 --> 0:14:09.720
<v Speaker 1>They construction companies came in and were donating forklifts, they

0:14:09.760 --> 0:14:14.080
<v Speaker 1>were donating cranes, people were donating their own personal equipment.

0:14:14.600 --> 0:14:19.360
<v Speaker 1>Everybody basically came and chipped in. You mentioned those front

0:14:19.360 --> 0:14:22.160
<v Speaker 1>doors being knocked down. They ended up knocking holes through

0:14:22.520 --> 0:14:26.320
<v Speaker 1>the entire front of the hotel, not holes like there

0:14:26.400 --> 0:14:28.720
<v Speaker 1>was no front of the hotel because they had to

0:14:28.720 --> 0:14:31.960
<v Speaker 1>get a crane in there eventually. Because all the equipment

0:14:32.000 --> 0:14:34.480
<v Speaker 1>that they were trying to get forklifts, I mean, you

0:14:34.600 --> 0:14:38.360
<v Speaker 1>name it, to try and lift these concrete slabs, it

0:14:38.400 --> 0:14:40.200
<v Speaker 1>was just pushing everything out of the way. So they

0:14:40.280 --> 0:14:42.640
<v Speaker 1>ended up having to bring in, like, you know, the

0:14:42.680 --> 0:14:45.840
<v Speaker 1>most heavy duty construction crane you can imagine to pull

0:14:45.880 --> 0:14:47.080
<v Speaker 1>these things up eventually.

0:14:47.480 --> 0:14:49.960
<v Speaker 3>So I saw, Chuck that like there were all these

0:14:50.000 --> 0:14:53.920
<v Speaker 3>amazing acts of people of generosity, of heroism, and just

0:14:54.080 --> 0:14:57.040
<v Speaker 3>people coming together. And I also saw from some of

0:14:57.080 --> 0:15:01.320
<v Speaker 3>the people who were involved that within our of the tragedy,

0:15:02.400 --> 0:15:05.080
<v Speaker 3>the mood did like a one to eighty, and people

0:15:05.120 --> 0:15:08.880
<v Speaker 3>started to want to know what happened, what had gone wrong,

0:15:09.120 --> 0:15:11.760
<v Speaker 3>and who was to blame, because it was very clearly

0:15:11.800 --> 0:15:15.600
<v Speaker 3>something had gone terribly wrong with the structure of those skywalks,

0:15:15.600 --> 0:15:18.320
<v Speaker 3>and people wanted to know why because again, this was

0:15:19.240 --> 0:15:22.680
<v Speaker 3>just such a catastrophic loss of life it was almost incomprehensible.

0:15:23.040 --> 0:15:25.400
<v Speaker 3>But it started to settle in that it had happened

0:15:25.680 --> 0:15:29.880
<v Speaker 3>and that somebody somewhere was to blame and people wanted

0:15:29.920 --> 0:15:30.200
<v Speaker 3>to know.

0:15:31.120 --> 0:15:31.440
<v Speaker 4>Yeah.

0:15:31.480 --> 0:15:34.360
<v Speaker 1>So what they eventually figured out, and this was after

0:15:35.840 --> 0:15:40.720
<v Speaker 1>some pretty amazing investigation by the National Bureau of Standards

0:15:41.000 --> 0:15:44.160
<v Speaker 1>which is now the National Institute of Standards and Technology.

0:15:45.440 --> 0:15:48.480
<v Speaker 1>They were I mean they did they X rayed material,

0:15:48.520 --> 0:15:53.280
<v Speaker 1>they did metallurgical examinations of steel, they did, you know,

0:15:53.560 --> 0:15:57.320
<v Speaker 1>physics tests, They did everything you could imagine to figure

0:15:57.320 --> 0:16:00.440
<v Speaker 1>out what went wrong and what they landed on. It

0:16:00.440 --> 0:16:03.840
<v Speaker 1>turns out they didn't really need to do any of

0:16:03.880 --> 0:16:07.640
<v Speaker 1>those tests. It was a design change that was, as

0:16:07.680 --> 0:16:11.880
<v Speaker 1>it turns out, basically rubber stamped. The original design of

0:16:11.920 --> 0:16:15.040
<v Speaker 1>these walkways that were again two and four were suspended

0:16:15.040 --> 0:16:18.240
<v Speaker 1>above each other, and floor number three, which didn't collapse,

0:16:18.320 --> 0:16:20.160
<v Speaker 1>was just offset from that one kind of over the

0:16:20.200 --> 0:16:24.240
<v Speaker 1>center of the atrium. But the original design called for

0:16:24.280 --> 0:16:27.680
<v Speaker 1>these skywalks to be held together with one, you know,

0:16:27.840 --> 0:16:32.080
<v Speaker 1>group of continuous steel rods that went through both floors,

0:16:32.680 --> 0:16:36.760
<v Speaker 1>and all the sets of these hollow beams threaded with nuts.

0:16:37.200 --> 0:16:40.240
<v Speaker 1>But this was like, you know, forty five feet or

0:16:40.240 --> 0:16:42.920
<v Speaker 1>so of threaded rod. And they said, you know what,

0:16:43.600 --> 0:16:46.120
<v Speaker 1>threading wears out, and if you thread a nut forty

0:16:46.120 --> 0:16:49.520
<v Speaker 1>five feet, that's a long way, and eventually by the

0:16:49.520 --> 0:16:50.840
<v Speaker 1>time you get to where you want to go that

0:16:50.880 --> 0:16:52.120
<v Speaker 1>things are not going to be as strong as it

0:16:52.160 --> 0:16:56.160
<v Speaker 1>needs to be. So they changed the design to basically

0:16:56.360 --> 0:17:00.000
<v Speaker 1>hang the second floor from the first the fourth floor

0:17:00.440 --> 0:17:03.520
<v Speaker 1>using two sets of rods instead of one continuous set,

0:17:03.760 --> 0:17:08.679
<v Speaker 1>which basically double the weight of what everything was hanging

0:17:08.720 --> 0:17:13.280
<v Speaker 1>on on floor four. There's a great YouTube video. I

0:17:13.440 --> 0:17:16.440
<v Speaker 1>believe the guy is English. His name is Tom Scott,

0:17:16.480 --> 0:17:20.359
<v Speaker 1>but he got an engineer, this guy named Grady from

0:17:20.400 --> 0:17:24.480
<v Speaker 1>Practical Engineers, who put it like this. Imagine a long

0:17:24.640 --> 0:17:27.880
<v Speaker 1>rope that two friends are hanging on. One person's hanging

0:17:27.960 --> 0:17:32.160
<v Speaker 1>above the other. That's fine. Then imagine that same rope

0:17:32.359 --> 0:17:35.119
<v Speaker 1>with the same two people hanging but in this case,

0:17:35.200 --> 0:17:37.760
<v Speaker 1>the second person is hanging from the other person's ankles,

0:17:38.520 --> 0:17:42.640
<v Speaker 1>so the total weight is the same, but the stress

0:17:42.760 --> 0:17:45.320
<v Speaker 1>on that first person or in this case, that first

0:17:45.560 --> 0:17:47.119
<v Speaker 1>top fourth floor is different.

0:17:47.640 --> 0:17:47.840
<v Speaker 2>Yeah.

0:17:47.880 --> 0:17:51.080
<v Speaker 3>I saw a guy named Bill Quip Klapman who said

0:17:51.160 --> 0:17:55.919
<v Speaker 3>flagpole instead of rope. So I think that kind of

0:17:55.920 --> 0:18:00.040
<v Speaker 3>demonstrates Chuck that because it's such an easy analogy that

0:18:00.119 --> 0:18:02.320
<v Speaker 3>you could have looked at these designs and I mean

0:18:02.400 --> 0:18:05.880
<v Speaker 3>you specifically and me and been like, are you sure

0:18:05.920 --> 0:18:08.480
<v Speaker 3>this is the same as what you guys originally had,

0:18:08.720 --> 0:18:11.320
<v Speaker 3>Like as far as the math goes, it was, I

0:18:11.320 --> 0:18:16.280
<v Speaker 3>wouldn't have So it was so radically different, But at

0:18:16.280 --> 0:18:19.200
<v Speaker 3>the same time, it seemed like, yeah, it's a no brainer.

0:18:19.240 --> 0:18:21.800
<v Speaker 3>Of course that's what you're gonna do, because not only

0:18:21.840 --> 0:18:25.480
<v Speaker 3>are those could those threads wear out? Like how you're

0:18:25.520 --> 0:18:30.040
<v Speaker 3>gonna have to put the entire skywalk on each of

0:18:30.080 --> 0:18:35.080
<v Speaker 3>those six threads, those six hanging rods threaded hanging rods,

0:18:35.720 --> 0:18:37.560
<v Speaker 3>Like you're gonna have to slide them down, and of

0:18:37.600 --> 0:18:40.119
<v Speaker 3>course you're gonna damage some of those threads and then

0:18:40.359 --> 0:18:42.560
<v Speaker 3>they're totally useless. You won't be able to screw those

0:18:42.640 --> 0:18:44.119
<v Speaker 3>nuts all the way up to the bottom of the

0:18:44.160 --> 0:18:47.600
<v Speaker 3>skywalk any longer. So what you're gonna do? You just

0:18:47.680 --> 0:18:50.440
<v Speaker 3>cut it in half. It makes total sense. It's still

0:18:50.640 --> 0:18:53.760
<v Speaker 3>the same general design. The two skywalks are hanging from

0:18:53.760 --> 0:18:56.760
<v Speaker 3>the ceiling, but like you said, now, the second floor

0:18:56.800 --> 0:19:01.080
<v Speaker 3>skywalk is hanging from the fourth floor skywalk. That was

0:19:01.119 --> 0:19:06.640
<v Speaker 3>a catastrophic mistake because the skywalks themselves were in no way,

0:19:06.680 --> 0:19:09.720
<v Speaker 3>shape or form designed to hold up their own weight,

0:19:10.680 --> 0:19:14.320
<v Speaker 3>and they were attached on either end to basically portals

0:19:14.320 --> 0:19:17.600
<v Speaker 3>that led to the hallways that continued on the fourth,

0:19:17.640 --> 0:19:20.920
<v Speaker 3>second and third floor on either side. Those connections to

0:19:20.960 --> 0:19:23.639
<v Speaker 3>those portals were in no way, shape or form designed

0:19:23.680 --> 0:19:27.440
<v Speaker 3>to hold the walkway up. So I think I said.

0:19:27.480 --> 0:19:30.240
<v Speaker 3>They spanned the entire length of the atrium, which is

0:19:30.240 --> 0:19:32.200
<v Speaker 3>one hundred and twenty feet, So these were one hundred

0:19:32.200 --> 0:19:39.560
<v Speaker 3>and twenty feet long skywalks, and they had brass handrails

0:19:39.560 --> 0:19:42.160
<v Speaker 3>at waist high, and then between that and the skywalk

0:19:42.240 --> 0:19:45.000
<v Speaker 3>was class It was super cool looking, super late seventies

0:19:45.040 --> 0:19:46.080
<v Speaker 3>early eighties design.

0:19:46.240 --> 0:19:46.480
<v Speaker 2>Right.

0:19:47.400 --> 0:19:51.639
<v Speaker 3>They were attached to the end hallways on either side,

0:19:52.000 --> 0:19:55.160
<v Speaker 3>so they were basically like the hallways were just suddenly

0:19:55.200 --> 0:19:57.520
<v Speaker 3>stripped of everything around them except for the part you

0:19:57.560 --> 0:20:00.360
<v Speaker 3>walked on, and that's what crossed to the tre It's

0:20:00.359 --> 0:20:03.720
<v Speaker 3>pretty cool. And they were attached to the hallways that

0:20:03.760 --> 0:20:09.919
<v Speaker 3>continued on either side through portals, and the actual span

0:20:10.160 --> 0:20:14.640
<v Speaker 3>itself was held aloft by three box beams that were

0:20:14.680 --> 0:20:19.640
<v Speaker 3>perpendicular to the length of the walkways themselves. Right, So

0:20:19.680 --> 0:20:23.320
<v Speaker 3>you had basically it looked like a kid swing, but

0:20:23.480 --> 0:20:26.040
<v Speaker 3>three of them, and then you had the walkway spanning

0:20:26.200 --> 0:20:28.240
<v Speaker 3>those three things. Does that make sense?

0:20:29.080 --> 0:20:29.920
<v Speaker 4>I think so.

0:20:29.920 --> 0:20:34.200
<v Speaker 3>So the walkway was held up by those three box

0:20:34.280 --> 0:20:39.160
<v Speaker 3>beams that were held aloft each by two hanging rods,

0:20:39.680 --> 0:20:43.720
<v Speaker 3>and it just it just couldn't do it. What's surprising

0:20:43.760 --> 0:20:46.320
<v Speaker 3>to me is that it lasted a full year after

0:20:46.400 --> 0:20:47.080
<v Speaker 3>it opened.

0:20:47.200 --> 0:20:50.720
<v Speaker 1>You know, yeah, I mean, I guess we could go

0:20:50.760 --> 0:20:54.000
<v Speaker 1>over the load bearing here. That seems to be a

0:20:54.000 --> 0:20:57.160
<v Speaker 1>pretty good place for it. The NBS, like I said,

0:20:57.200 --> 0:21:02.040
<v Speaker 1>he was doing the investigating. They you know, they did testing.

0:21:02.119 --> 0:21:04.960
<v Speaker 1>They built their own version of this stuff, and they

0:21:04.960 --> 0:21:09.280
<v Speaker 1>went and found that the load bearing capacity for just

0:21:09.920 --> 0:21:15.320
<v Speaker 1>one individual connection was eighty one killo newtons, which I've

0:21:15.320 --> 0:21:16.200
<v Speaker 1>never heard of before.

0:21:16.280 --> 0:21:18.200
<v Speaker 3>To clear things up, chuck, a kill a newton is

0:21:18.240 --> 0:21:23.280
<v Speaker 3>equal to one kilogram meter per second squared, So I'm.

0:21:23.119 --> 0:21:26.359
<v Speaker 1>Sure that clears it up for everybody. Right, And that's

0:21:26.480 --> 0:21:28.200
<v Speaker 1>just the you know, that's called the dead low. That's

0:21:28.200 --> 0:21:32.600
<v Speaker 1>the way to the structure itself. If you have people

0:21:32.640 --> 0:21:35.080
<v Speaker 1>on it, obviously it's going to be a lot different.

0:21:35.400 --> 0:21:36.879
<v Speaker 1>And there were a lot of people on this. They

0:21:36.880 --> 0:21:39.400
<v Speaker 1>were up there having a good time and dancing and partying.

0:21:40.440 --> 0:21:45.320
<v Speaker 1>They said that would add another eleven killo newtons, So

0:21:45.760 --> 0:21:48.080
<v Speaker 1>eventually you get to a total you know, by the

0:21:48.080 --> 0:21:51.000
<v Speaker 1>time it collapsed, a total weight of ninety five killer newtons,

0:21:51.040 --> 0:21:55.119
<v Speaker 1>which was fourteen more than it was even supposed to

0:21:55.160 --> 0:21:55.919
<v Speaker 1>hold to begin with.

0:21:56.640 --> 0:21:59.639
<v Speaker 3>Right, that's just like, that's how it was in reality.

0:22:00.160 --> 0:22:02.280
<v Speaker 3>The thing that makes it even worse to me is

0:22:02.320 --> 0:22:06.080
<v Speaker 3>that that doesn't meet code at all. Like code is

0:22:06.119 --> 0:22:09.320
<v Speaker 3>that you would have to basically double that amount of

0:22:09.920 --> 0:22:14.800
<v Speaker 3>load bearing capacity to have passed inspection. And yet these

0:22:14.840 --> 0:22:16.119
<v Speaker 3>things passed inspection.

0:22:16.600 --> 0:22:18.400
<v Speaker 4>Oh at the time it was double yes.

0:22:18.480 --> 0:22:20.920
<v Speaker 3>Yeah, yeah, that wasn't a change. Like this thing passed

0:22:20.960 --> 0:22:26.320
<v Speaker 3>inspection despite the code requiring it to be able to

0:22:26.320 --> 0:22:29.440
<v Speaker 3>support one hundred and eighty one killer newtons. Like you said,

0:22:29.560 --> 0:22:32.879
<v Speaker 3>they were able to support eighty one killer newtons. So

0:22:33.119 --> 0:22:38.159
<v Speaker 3>it was a terrible design. And the only explanation was

0:22:38.200 --> 0:22:41.880
<v Speaker 3>that the actual explanation that when they changed that design

0:22:42.280 --> 0:22:45.680
<v Speaker 3>from the singular rods, which is two guys hanging separately

0:22:45.720 --> 0:22:48.080
<v Speaker 3>on a fire pole or a rope rather than hanging

0:22:48.080 --> 0:22:52.440
<v Speaker 3>on their ankles, when they changed it, no one did

0:22:52.560 --> 0:22:55.360
<v Speaker 3>the calculations to see if it would hold up. And

0:22:55.480 --> 0:22:57.000
<v Speaker 3>that is exactly what happened.

0:22:57.920 --> 0:22:59.399
<v Speaker 4>Yeah, they you know, they did.

0:22:59.520 --> 0:23:02.639
<v Speaker 1>Of course, something like this happens, you're gonna inspect, like

0:23:02.760 --> 0:23:05.240
<v Speaker 1>the welding, you're gonna inspect the steel.

0:23:05.440 --> 0:23:05.679
<v Speaker 4>I know.

0:23:05.720 --> 0:23:10.800
<v Speaker 1>They subpoened the actual steel manufacturer and the welding company

0:23:10.800 --> 0:23:15.159
<v Speaker 1>and the GC and like basically everybody involved. And what

0:23:15.240 --> 0:23:19.960
<v Speaker 1>they found was this thing basically like the welds would

0:23:19.960 --> 0:23:23.000
<v Speaker 1>eventually rip. They had these two sort of sea bracket

0:23:23.119 --> 0:23:27.159
<v Speaker 1>beams that they welded together to form one hollow, squared beam,

0:23:28.000 --> 0:23:29.800
<v Speaker 1>and the rods ran through the middle of these and

0:23:29.840 --> 0:23:33.600
<v Speaker 1>those did split, and the bolts basically pulled. You can

0:23:33.640 --> 0:23:36.320
<v Speaker 1>see pictures where it just pulled right up through the

0:23:36.320 --> 0:23:38.760
<v Speaker 1>center of them. But they said that this would have

0:23:38.760 --> 0:23:41.240
<v Speaker 1>happened anyway even if it was like a solid steel

0:23:41.240 --> 0:23:43.080
<v Speaker 1>beam and not too welded together.

0:23:43.160 --> 0:23:44.440
<v Speaker 4>It wasn't because the welds.

0:23:44.800 --> 0:23:48.480
<v Speaker 1>It wasn't because of anything basically other than the fact

0:23:48.520 --> 0:23:51.240
<v Speaker 1>that this design change made it almost inevitable.

0:23:51.800 --> 0:23:56.080
<v Speaker 3>So this design change was done by the steel fabricator

0:23:56.119 --> 0:23:58.800
<v Speaker 3>on what are called shop drawings, and shop drawings are

0:23:58.800 --> 0:24:02.120
<v Speaker 3>basically like a close up explanation of exactly how you're

0:24:02.119 --> 0:24:05.440
<v Speaker 3>supposed to manufacture what the engineer or the architect wants right,

0:24:06.680 --> 0:24:12.360
<v Speaker 3>And the steel fabricator says that they called the architect

0:24:12.440 --> 0:24:15.639
<v Speaker 3>in charge, a guy named Daniel Duncan, and got his

0:24:15.720 --> 0:24:20.000
<v Speaker 3>approval over the phone to change the rods from one

0:24:20.119 --> 0:24:22.960
<v Speaker 3>single rod to two rods split in half.

0:24:23.800 --> 0:24:24.720
<v Speaker 2>And that was it.

0:24:26.280 --> 0:24:29.280
<v Speaker 3>There was no no one on the steel fabricator side

0:24:29.760 --> 0:24:32.679
<v Speaker 3>did the calculations, and yet they stamped their approval on it.

0:24:33.160 --> 0:24:37.119
<v Speaker 3>Dan Duncan didn't do the calculations, and yet he stamped

0:24:37.119 --> 0:24:39.919
<v Speaker 3>his approval on it. And then a guy named Jack Gillham,

0:24:40.040 --> 0:24:42.679
<v Speaker 3>who was the art of the engineer of record who

0:24:42.840 --> 0:24:46.080
<v Speaker 3>Dan Duncan worked for and was in charge of this project,

0:24:46.400 --> 0:24:48.840
<v Speaker 3>he didn't do the calculations and he stamped a steal

0:24:48.880 --> 0:24:51.520
<v Speaker 3>of approval on that change as well. So it made

0:24:51.520 --> 0:24:53.760
<v Speaker 3>it through. It made it through the process. That it's

0:24:53.760 --> 0:24:56.639
<v Speaker 3>supposed to go through. And when you're sitting there building this,

0:24:56.960 --> 0:24:59.240
<v Speaker 3>or when you're sitting there putting all this together and

0:24:59.280 --> 0:25:02.040
<v Speaker 3>you're looking at this and it's got all three stamps

0:25:02.040 --> 0:25:05.160
<v Speaker 3>that it's supposed to have, you're pretty sure that it's

0:25:05.200 --> 0:25:08.000
<v Speaker 3>the way it's supposed to be. People don't stop and

0:25:08.119 --> 0:25:10.359
<v Speaker 3>question that kind of thing, or at least they didn't

0:25:10.560 --> 0:25:12.119
<v Speaker 3>during this construction phase.

0:25:12.880 --> 0:25:13.160
<v Speaker 4>Yeah.

0:25:13.240 --> 0:25:15.880
<v Speaker 1>I think that's so important to remember, because I think

0:25:15.920 --> 0:25:19.439
<v Speaker 1>people stop all the time and say things aren't safe

0:25:19.480 --> 0:25:22.359
<v Speaker 1>and that we should revisit stuff. Yeah, but they didn't

0:25:22.359 --> 0:25:26.120
<v Speaker 1>hear there was even apparently, you know, in interviews after

0:25:26.119 --> 0:25:29.560
<v Speaker 1>the fact, there were crew from the build site that

0:25:29.640 --> 0:25:32.200
<v Speaker 1>we're saying like they saw these beams sort of stressing

0:25:32.240 --> 0:25:34.199
<v Speaker 1>and bending a little bit when they were putting this

0:25:34.240 --> 0:25:39.760
<v Speaker 1>thing together. There was a collapse earlier, a huge section

0:25:39.800 --> 0:25:42.119
<v Speaker 1>of the roof collapse on this building in the middle

0:25:42.160 --> 0:25:44.960
<v Speaker 1>of the night while they were building it. So this

0:25:45.119 --> 0:25:48.080
<v Speaker 1>was a project that already had sort of one near

0:25:48.160 --> 0:25:52.440
<v Speaker 1>tragedy averted on its hands, and it was just sort

0:25:52.440 --> 0:25:56.639
<v Speaker 1>of pushed through and no one spoke up. And of

0:25:56.680 --> 0:25:59.960
<v Speaker 1>course I'm not blaming the builder who saw the steel,

0:26:00.440 --> 0:26:04.000
<v Speaker 1>but like, you know, everyone should be able to stand

0:26:04.119 --> 0:26:08.480
<v Speaker 1>up and say and not just assume that someone else

0:26:08.560 --> 0:26:10.560
<v Speaker 1>knows what they're doing when it comes to a project

0:26:10.600 --> 0:26:10.840
<v Speaker 1>like this.

0:26:11.880 --> 0:26:14.400
<v Speaker 3>Yeah, I think that's essential, and I think that this

0:26:15.080 --> 0:26:17.520
<v Speaker 3>disaster actually kind of helped change that too. That was

0:26:17.560 --> 0:26:20.000
<v Speaker 3>one of the things that did change. So I'd say, Chuck,

0:26:20.040 --> 0:26:21.800
<v Speaker 3>we take a break and come back and talk about

0:26:21.840 --> 0:26:23.080
<v Speaker 3>some of the fallout from this.

0:26:23.960 --> 0:26:25.280
<v Speaker 4>All right, let's do it.

0:26:50.720 --> 0:26:53.439
<v Speaker 1>So before we broke, you mentioned a guy named Jack Gillham,

0:26:53.480 --> 0:26:55.960
<v Speaker 1>who was the engineer in charge of the project.

0:26:56.640 --> 0:26:58.920
<v Speaker 4>Gillham would go on to be a public speaker.

0:27:00.080 --> 0:27:01.960
<v Speaker 1>He later went on to say, you know that the

0:27:02.000 --> 0:27:04.879
<v Speaker 1>problem this is a quote was so obvious that a

0:27:04.920 --> 0:27:10.160
<v Speaker 1>first year engineering student could have figured it out too.

0:27:10.119 --> 0:27:10.800
<v Speaker 4>Little, too late.

0:27:10.840 --> 0:27:14.160
<v Speaker 1>Obviously, there was a tribunal form by the Missouri Board

0:27:14.160 --> 0:27:17.480
<v Speaker 1>of Professional Engineers in nineteen eighty four in the years

0:27:17.480 --> 0:27:23.600
<v Speaker 1>following that ruled it they were grossly negligent. The phone

0:27:23.600 --> 0:27:28.000
<v Speaker 1>approval was obviously grossly negligent, and there was quote a

0:27:28.160 --> 0:27:31.600
<v Speaker 1>conscious indifference to professional duty.

0:27:31.680 --> 0:27:34.159
<v Speaker 4>So how does that happen?

0:27:35.400 --> 0:27:38.719
<v Speaker 1>It was a time where there was a lot of

0:27:38.800 --> 0:27:42.560
<v Speaker 1>production and construction being rushed through, not just there but

0:27:42.680 --> 0:27:45.760
<v Speaker 1>all over the place the late seventies in the early eighties,

0:27:46.720 --> 0:27:48.320
<v Speaker 1>it just seems like there were a lot of fast

0:27:48.320 --> 0:27:52.200
<v Speaker 1>track projects. There wasn't as much oversight, there weren't as

0:27:52.200 --> 0:27:56.480
<v Speaker 1>many rules in place, and there was a lot of

0:27:56.480 --> 0:27:58.720
<v Speaker 1>stuff ed. Who helped us out with this pointed out

0:27:58.760 --> 0:28:03.880
<v Speaker 1>the Kemper Arena roof collapse in seventy nine. The Hartford

0:28:04.160 --> 0:28:06.720
<v Speaker 1>Civic Center had another collapse in the year before in

0:28:06.760 --> 0:28:11.359
<v Speaker 1>seventy eight. The chat Plain Towers in Miami that collapsed

0:28:11.359 --> 0:28:13.800
<v Speaker 1>in twenty twenty one, they were built in that time,

0:28:13.840 --> 0:28:16.359
<v Speaker 1>in the late seventies and early eighties, So it just

0:28:16.359 --> 0:28:19.080
<v Speaker 1>seems like it was a time where you know, people

0:28:19.119 --> 0:28:21.960
<v Speaker 1>were probably just rushing around trying to make money. Greed

0:28:22.040 --> 0:28:24.040
<v Speaker 1>is always a factor, I think in stuff like this

0:28:24.840 --> 0:28:26.240
<v Speaker 1>and just trying to build bill build.

0:28:27.080 --> 0:28:27.960
<v Speaker 2>So yeah, but.

0:28:29.400 --> 0:28:31.960
<v Speaker 3>Yeah, and there were it was a cascading chain of

0:28:32.920 --> 0:28:37.600
<v Speaker 3>failures to not pass the buck, to actually stop and

0:28:37.640 --> 0:28:39.600
<v Speaker 3>look at things. But you can really lay at the

0:28:39.640 --> 0:28:43.200
<v Speaker 3>most at Duncan and Gilliam's feet, and that tribunal that

0:28:43.320 --> 0:28:46.640
<v Speaker 3>Gillam went through found, like you said, that he was

0:28:46.680 --> 0:28:49.960
<v Speaker 3>grossly negligent, But the way that they proved his negligence

0:28:50.680 --> 0:28:53.960
<v Speaker 3>was that his firm had a policy that the engineer

0:28:54.000 --> 0:28:57.120
<v Speaker 3>of record on any project had to verify all plans

0:28:57.520 --> 0:29:02.720
<v Speaker 3>and all changes them before stamping.

0:29:02.440 --> 0:29:03.120
<v Speaker 2>It with approval.

0:29:03.120 --> 0:29:05.040
<v Speaker 3>And the fact that he had failed to meet his

0:29:05.120 --> 0:29:09.920
<v Speaker 3>own requirements, that tribunal said, that's proof positive that you

0:29:09.920 --> 0:29:13.360
<v Speaker 3>were negligent in this. And then they also said, apparently

0:29:13.840 --> 0:29:16.120
<v Speaker 3>he had a lot of pushback that he was giving.

0:29:16.200 --> 0:29:20.680
<v Speaker 3>He would not accept responsibility. He deflected it at every turn,

0:29:21.360 --> 0:29:24.120
<v Speaker 3>and it was so his attitude about it was so cavalier.

0:29:24.240 --> 0:29:25.360
<v Speaker 2>They said that.

0:29:26.920 --> 0:29:32.360
<v Speaker 3>They cited it as an additional breach of professional obligations.

0:29:32.480 --> 0:29:36.480
<v Speaker 3>It was that bad that, like his refusal accept responsibility,

0:29:36.720 --> 0:29:41.760
<v Speaker 3>was yet another piece of negligence that happened after the fact.

0:29:42.760 --> 0:29:46.120
<v Speaker 1>Yeah, and you know, if all this stuff sounds criminal,

0:29:47.480 --> 0:29:50.920
<v Speaker 1>none of it rose to any kind of criminal proceeding.

0:29:51.760 --> 0:29:55.160
<v Speaker 4>It was a civil legal quagmire.

0:29:56.080 --> 0:29:58.560
<v Speaker 1>Like we said, it was owned by Hallmark Cards, this

0:29:58.680 --> 0:30:02.640
<v Speaker 1>building and the ones around and there were one hundred

0:30:02.680 --> 0:30:06.520
<v Speaker 1>and thirty plus lawsuits. They didn't all get together and

0:30:06.760 --> 0:30:09.120
<v Speaker 1>kind of go after them together, which you know sometimes

0:30:09.120 --> 0:30:09.640
<v Speaker 1>can happen.

0:30:10.280 --> 0:30:11.040
<v Speaker 4>They were fragmented.

0:30:11.120 --> 0:30:13.760
<v Speaker 1>Some people went at it alone, some people got together

0:30:13.800 --> 0:30:16.400
<v Speaker 1>with you know a few other people. And there were

0:30:16.480 --> 0:30:20.080
<v Speaker 1>one hundred and thirty suits plus total, seeking more than

0:30:20.120 --> 0:30:24.520
<v Speaker 1>three billion dollars in damages. The hotel costs fifty million

0:30:24.560 --> 0:30:28.040
<v Speaker 1>dollars to build to begin with, like the entire operation,

0:30:28.920 --> 0:30:34.480
<v Speaker 1>And depending on the cases, they always settled, sometimes kind

0:30:34.480 --> 0:30:36.440
<v Speaker 1>of right up until they were supposed to go to trial.

0:30:36.880 --> 0:30:41.280
<v Speaker 1>But they did settle all of them in various ways.

0:30:41.440 --> 0:30:44.840
<v Speaker 1>There was a woman named Winfred Witscher who got five

0:30:44.920 --> 0:30:48.960
<v Speaker 1>hundred dollars because her face got cut. There was a

0:30:48.960 --> 0:30:53.880
<v Speaker 1>widow and four kids of Henry Botnan who got six

0:30:53.960 --> 0:30:57.920
<v Speaker 1>hundred thousand dollars. Different federal courts would come in or

0:30:57.960 --> 0:31:01.520
<v Speaker 1>different judges would come in and basically say all right,

0:31:01.760 --> 0:31:04.240
<v Speaker 1>let's let's get together on a large settlement when it

0:31:04.320 --> 0:31:07.560
<v Speaker 1>ended up being one thousand dollars to basically anybody who

0:31:07.600 --> 0:31:10.120
<v Speaker 1>could prove they were there period, like whether or not

0:31:10.160 --> 0:31:12.160
<v Speaker 1>they were injured. If you could prove you were there,

0:31:12.160 --> 0:31:13.760
<v Speaker 1>you would get a thousand bucks.

0:31:14.080 --> 0:31:17.360
<v Speaker 3>Yeah, and I guess waive any right to sue after

0:31:17.400 --> 0:31:20.040
<v Speaker 3>that point. Well, sure, But they ended up paying out

0:31:20.080 --> 0:31:22.640
<v Speaker 3>something like one hundred and forty million dollars. Most of

0:31:22.680 --> 0:31:23.800
<v Speaker 3>it came from Hallmark.

0:31:24.400 --> 0:31:26.800
<v Speaker 4>Yeah, I saw one fifty well, and that's.

0:31:26.640 --> 0:31:29.200
<v Speaker 2>In early eighties dollars, I believe, right.

0:31:29.880 --> 0:31:31.960
<v Speaker 4>Yeah, I mean not close to the three bill.

0:31:32.160 --> 0:31:33.160
<v Speaker 2>No, no, no, for sure.

0:31:33.200 --> 0:31:37.520
<v Speaker 3>But they Hallmark ended up paying out, mostly because they

0:31:37.520 --> 0:31:41.400
<v Speaker 3>were the ultimate owner of that hotel, and from what

0:31:41.480 --> 0:31:45.880
<v Speaker 3>I saw, they were. There was a guy who was

0:31:45.960 --> 0:31:49.840
<v Speaker 3>suing Hallmark, but Hallmark settled, and the lawyer had done

0:31:49.960 --> 0:31:52.840
<v Speaker 3>all this extensive research and discovery and it basically found

0:31:52.880 --> 0:31:57.040
<v Speaker 3>that Hallmark was really more culpable than anyone thought, and

0:31:57.160 --> 0:32:02.480
<v Speaker 3>Hallmark's Hallmark settled. The thing never got published, but I

0:32:02.560 --> 0:32:05.440
<v Speaker 3>got the impression that's why Hallmark ended up spending the

0:32:05.440 --> 0:32:09.720
<v Speaker 3>most money out of anybody to settle these claims.

0:32:10.600 --> 0:32:10.880
<v Speaker 2>And the.

0:32:12.400 --> 0:32:16.600
<v Speaker 3>Whole experience just tore the town apart because there were

0:32:16.640 --> 0:32:18.480
<v Speaker 3>people who wanted to get to the truth and wanted,

0:32:18.560 --> 0:32:22.760
<v Speaker 3>you know, retribution, and apparently the business community really wanted

0:32:22.800 --> 0:32:24.920
<v Speaker 3>to kind of sweep it under the rug for a

0:32:24.920 --> 0:32:27.040
<v Speaker 3>lot of different reasons. But I think a lot of

0:32:27.040 --> 0:32:28.840
<v Speaker 3>the boosters were like, this is a black eye on

0:32:28.880 --> 0:32:31.920
<v Speaker 3>the city. I saw it described as and the Kansas

0:32:31.920 --> 0:32:34.920
<v Speaker 3>City Star and the Kansas City Times said no, no, no,

0:32:35.000 --> 0:32:36.880
<v Speaker 3>we're going to report on this. Even in the face

0:32:36.920 --> 0:32:42.760
<v Speaker 3>of community pushback, I guess, and they won pulisers for

0:32:42.840 --> 0:32:47.560
<v Speaker 3>their reporting for local reporting because they got to the

0:32:47.560 --> 0:32:49.440
<v Speaker 3>bottom of what actually happened.

0:32:50.240 --> 0:32:52.880
<v Speaker 1>Yeah, there was a guy, like you said, there was

0:32:52.920 --> 0:32:56.040
<v Speaker 1>a news crew on the scene anyway for the tea dance,

0:32:56.840 --> 0:32:59.640
<v Speaker 1>and this cameraman was filming a lot of the aftermath,

0:32:59.760 --> 0:33:03.120
<v Speaker 1>and he had people there that were victims that were

0:33:03.160 --> 0:33:05.720
<v Speaker 1>coming up trying to like rip his camera away and

0:33:05.760 --> 0:33:08.120
<v Speaker 1>start a fight with the guy, saying he shouldn't be

0:33:08.160 --> 0:33:11.640
<v Speaker 1>shooting that stuff. But people came to his defense in

0:33:11.720 --> 0:33:15.440
<v Speaker 1>the moment. What I don't get is how I mean,

0:33:15.480 --> 0:33:17.520
<v Speaker 1>I know Hallmark ultimately will pay because they were the

0:33:17.560 --> 0:33:20.760
<v Speaker 1>parent company, But how did someone say they were more

0:33:20.800 --> 0:33:25.720
<v Speaker 1>culpable than when it's really obvious that it was a

0:33:25.760 --> 0:33:30.880
<v Speaker 1>design change that was rubber stamped by this design firm, Like,

0:33:30.880 --> 0:33:32.680
<v Speaker 1>what did Hallmark? It's not like they ran that up

0:33:32.720 --> 0:33:36.160
<v Speaker 1>the greeting card chain and they said, yeah, let's do that.

0:33:36.640 --> 0:33:40.000
<v Speaker 3>This is the impression I have that the whole thing

0:33:40.160 --> 0:33:43.360
<v Speaker 3>was fast and loose and cutting corners was in part

0:33:43.440 --> 0:33:48.840
<v Speaker 3>because Hallmark or the subsidiary Hallmark owned the hotel, was

0:33:48.920 --> 0:33:52.400
<v Speaker 3>cheaping out and one of the one piece of evidence

0:33:52.440 --> 0:33:55.840
<v Speaker 3>I saw that kind of puts that together was from Gillham,

0:33:56.360 --> 0:33:59.280
<v Speaker 3>who one of his defenses was I asked for on

0:33:59.440 --> 0:34:03.760
<v Speaker 3>site in spaces, at the metal fabricators, at the job site, everywhere,

0:34:04.080 --> 0:34:07.080
<v Speaker 3>and Hallmark wouldn't shell out the extra money to make

0:34:07.120 --> 0:34:10.279
<v Speaker 3>that happen. Had there been an inspector on site, then

0:34:10.360 --> 0:34:15.319
<v Speaker 3>this would have never happened kind of thing. So I

0:34:15.320 --> 0:34:17.399
<v Speaker 3>think one of the reasons why the business community wanted

0:34:17.360 --> 0:34:19.000
<v Speaker 3>to sweep it on the rug is Hallmark is the

0:34:19.680 --> 0:34:21.440
<v Speaker 3>It was, at least at the time, the far and

0:34:21.480 --> 0:34:24.920
<v Speaker 3>away the largest employer in Kansas City, very much beloved.

0:34:24.960 --> 0:34:28.560
<v Speaker 3>A lot of people owed their livelihood to Hallmark, Their

0:34:29.160 --> 0:34:31.200
<v Speaker 3>kids went to college because of Hallmark. It was a

0:34:32.480 --> 0:34:38.120
<v Speaker 3>really well regarded company. And apparently that that was that

0:34:38.600 --> 0:34:42.080
<v Speaker 3>facade or whatever, that image was attacked by the Times

0:34:42.160 --> 0:34:43.719
<v Speaker 3>in the Star. And that was one reason why some

0:34:44.120 --> 0:34:46.920
<v Speaker 3>people were so against that reporting, because even if you

0:34:46.960 --> 0:34:48.799
<v Speaker 3>didn't have anything to hide, but you still had an

0:34:48.840 --> 0:34:51.920
<v Speaker 3>affinity for Hallmark because they were your employer, you might

0:34:51.960 --> 0:34:54.279
<v Speaker 3>be upset at the news for reporting that kind of thing.

0:34:54.360 --> 0:34:58.560
<v Speaker 1>Even sure, a lot of the many millions of dollars

0:34:58.600 --> 0:35:02.520
<v Speaker 1>were ear Mark for charities that Hallmark donated to as

0:35:02.840 --> 0:35:03.200
<v Speaker 1>part of.

0:35:03.160 --> 0:35:04.160
<v Speaker 4>These plea deals.

0:35:04.760 --> 0:35:09.560
<v Speaker 1>Hyatt actually sued for four million dollars, but not Hallmark.

0:35:09.960 --> 0:35:14.000
<v Speaker 1>They sued the design firm. They sued twelve different parties,

0:35:14.080 --> 0:35:18.359
<v Speaker 1>including the design firm, the GC, the steel manufacturer that

0:35:18.400 --> 0:35:21.120
<v Speaker 1>I could not find out what happened with those lawsuits,

0:35:21.760 --> 0:35:22.960
<v Speaker 1>which was really frustrating.

0:35:23.000 --> 0:35:25.320
<v Speaker 4>But there were lawsuits all over the place.

0:35:25.520 --> 0:35:27.720
<v Speaker 3>Yeah, it was a mess. And as you would expect,

0:35:27.760 --> 0:35:29.919
<v Speaker 3>and like I said to this, the shadow hung over

0:35:30.000 --> 0:35:32.239
<v Speaker 3>the entire city for a decade. Apparently it came in

0:35:32.320 --> 0:35:35.160
<v Speaker 3>a really terrible time because the city had just gone

0:35:35.200 --> 0:35:38.800
<v Speaker 3>through a burst of prosperity, I think, and this hotel

0:35:38.960 --> 0:35:41.360
<v Speaker 3>was kind of a symbol of that, and so it

0:35:41.440 --> 0:35:45.040
<v Speaker 3>kind of really shook the foundations of this kind of

0:35:45.160 --> 0:35:47.480
<v Speaker 3>exuberant Kansas City. Like you know how like when you're

0:35:48.840 --> 0:35:51.120
<v Speaker 3>the more excited you are, the more happy you are,

0:35:51.640 --> 0:35:55.520
<v Speaker 3>the harder you fall when something comes along and just

0:35:55.560 --> 0:35:59.000
<v Speaker 3>completely undermines that. I get the impression that that was

0:35:59.440 --> 0:36:01.520
<v Speaker 3>kind of what up into Kansas City. It took a

0:36:01.560 --> 0:36:03.920
<v Speaker 3>long time for it to recover. It wasn't until two

0:36:03.960 --> 0:36:06.400
<v Speaker 3>thousand and eight that they even managed to erect a

0:36:06.440 --> 0:36:09.440
<v Speaker 3>memorial because Apparently there's so many people who didn't want

0:36:09.480 --> 0:36:12.000
<v Speaker 3>to think about it or talk about it or memorialize it.

0:36:12.520 --> 0:36:16.560
<v Speaker 3>But somebody, some of the survivor's family or some of

0:36:16.600 --> 0:36:21.799
<v Speaker 3>the victims' families got together and created a memorial at

0:36:21.800 --> 0:36:24.960
<v Speaker 3>a park just a block or so away, and Hallmark

0:36:25.040 --> 0:36:27.160
<v Speaker 3>kicked in twenty five thousand dollars.

0:36:27.560 --> 0:36:30.760
<v Speaker 4>That's right to build the memorial itself.

0:36:32.000 --> 0:36:34.279
<v Speaker 1>It is still there, the higher regency is and those

0:36:35.160 --> 0:36:37.239
<v Speaker 1>that atream is still there, and the walkway on the

0:36:37.239 --> 0:36:39.600
<v Speaker 1>second floor is still there. Of course, it's not held

0:36:39.680 --> 0:36:43.360
<v Speaker 1>up by it's not suspended. It is held from underneath

0:36:43.600 --> 0:36:46.480
<v Speaker 1>by columns and obvious And you know, I mentioned the

0:36:46.480 --> 0:36:50.440
<v Speaker 1>PTSD for first responders. That was a big push after this,

0:36:51.080 --> 0:36:55.399
<v Speaker 1>and then also just you know, a general tightening up

0:36:55.520 --> 0:36:58.640
<v Speaker 1>of and this wasn't just in Kansas City, this was

0:36:58.680 --> 0:37:03.640
<v Speaker 1>an international incident. So it really shook up the industry

0:37:03.760 --> 0:37:06.960
<v Speaker 1>as far as how fast and loose things were going overall.

0:37:07.640 --> 0:37:10.560
<v Speaker 3>Yeah, I know the asse. The American Society of Civil

0:37:10.560 --> 0:37:16.080
<v Speaker 3>Engineers came out and said, unambiguously, if you're the engineer

0:37:16.120 --> 0:37:19.640
<v Speaker 3>of record, you have to verify every single change or

0:37:19.680 --> 0:37:23.560
<v Speaker 3>you are completely responsible for anything that happens as a

0:37:23.600 --> 0:37:26.040
<v Speaker 3>result of that. It's on you, like, just want to

0:37:26.040 --> 0:37:28.120
<v Speaker 3>make sure we're clear about that. And that was that

0:37:28.200 --> 0:37:30.600
<v Speaker 3>was a change that came directly from that and from

0:37:30.600 --> 0:37:31.640
<v Speaker 3>Gillham himself.

0:37:31.880 --> 0:37:33.799
<v Speaker 4>Well, the buck has to stop with somebody.

0:37:34.040 --> 0:37:37.839
<v Speaker 1>It was a situation where everybody was finger pointing and

0:37:38.440 --> 0:37:43.680
<v Speaker 1>when when you can point to a single decision that

0:37:43.680 --> 0:37:45.520
<v Speaker 1>that caused this and not like well it was sort

0:37:45.560 --> 0:37:48.600
<v Speaker 1>of this and this and this right like that these

0:37:48.640 --> 0:37:50.960
<v Speaker 1>things had had they not even had that tea dance,

0:37:51.880 --> 0:37:53.360
<v Speaker 1>eventually they would have collapsed.

0:37:53.360 --> 0:37:54.960
<v Speaker 4>They just weren't built correctly.

0:37:55.640 --> 0:37:57.640
<v Speaker 2>Yeah, it's uh, it's nuts.

0:37:57.680 --> 0:38:00.799
<v Speaker 3>I saw that even the original design wouldn't have met

0:38:00.880 --> 0:38:04.839
<v Speaker 3>code for holding up people, wouldn't have reached those killing

0:38:04.920 --> 0:38:05.920
<v Speaker 3>newtons that it needed.

0:38:07.680 --> 0:38:12.040
<v Speaker 1>You got anything else, No, I got nothing else. Big

0:38:12.120 --> 0:38:14.480
<v Speaker 1>shout out to the people of Kansas City. I hope

0:38:14.520 --> 0:38:15.759
<v Speaker 1>to do a show there one day. We did go

0:38:15.840 --> 0:38:19.880
<v Speaker 1>to Lawrence, Kansas and Saint Louis in the general area,

0:38:19.960 --> 0:38:22.000
<v Speaker 1>but we have not hit Kansas City yet.

0:38:22.040 --> 0:38:23.279
<v Speaker 4>So we'll do that one day.

0:38:23.480 --> 0:38:26.680
<v Speaker 3>Yes, one day we will for sure. And since Chuck

0:38:26.880 --> 0:38:29.120
<v Speaker 3>just promised Kansas City we're going to come to a show.

0:38:29.360 --> 0:38:31.120
<v Speaker 3>Of course, he unlocked listener mail.

0:38:34.480 --> 0:38:38.160
<v Speaker 4>I'm gonna call this just something a little lighter.

0:38:38.239 --> 0:38:43.000
<v Speaker 1>I think we could use it, yeah, because we inadvertently well,

0:38:43.040 --> 0:38:44.920
<v Speaker 1>I'll just read it. Hey, guys, been listening to the

0:38:44.920 --> 0:38:47.480
<v Speaker 1>show for about six years. My first time writing in

0:38:47.800 --> 0:38:51.759
<v Speaker 1>to highlight an ongoing mistake that is nonetheless hilarious and

0:38:51.800 --> 0:38:55.840
<v Speaker 1>I assume completely unintentional. During the twenty two Halloween episode,

0:38:56.280 --> 0:38:58.920
<v Speaker 1>Josh voice one of the great characters in English literature,

0:38:59.120 --> 0:39:03.000
<v Speaker 1>Megal in the toll House. But in subsequent episodes, when

0:39:03.040 --> 0:39:05.560
<v Speaker 1>you guys, namely Chuck, tries to get Josh to do

0:39:05.600 --> 0:39:09.800
<v Speaker 1>the voice, he refers to him as Smiegel. Spiegel, of course,

0:39:09.880 --> 0:39:11.839
<v Speaker 1>is the hobbit from the Lord of the Rings who's

0:39:11.880 --> 0:39:14.320
<v Speaker 1>corrupted by the One Ring and eventually transformed into Gollum.

0:39:14.760 --> 0:39:17.680
<v Speaker 1>After hearing this, I went back and red listened to

0:39:17.800 --> 0:39:20.040
<v Speaker 1>the twenty twenty two Halloween episode again, and I can

0:39:20.160 --> 0:39:21.960
<v Speaker 1>sure I can assure you that the toll House is

0:39:21.960 --> 0:39:25.359
<v Speaker 1>even better second time around. First, and now I can

0:39:25.440 --> 0:39:28.440
<v Speaker 1>just imagine a mixture of Josh and Andy serkis narrating

0:39:28.440 --> 0:39:31.600
<v Speaker 1>the dialogue of Smiegele Gollum as the Meagle character in question.

0:39:32.800 --> 0:39:34.560
<v Speaker 1>I almost didn't want to write in because of this

0:39:34.920 --> 0:39:35.719
<v Speaker 1>to make you aware of.

0:39:35.640 --> 0:39:36.719
<v Speaker 4>This hilarious error.

0:39:37.920 --> 0:39:40.160
<v Speaker 1>Though I assume someone will eventually beat me to it,

0:39:40.560 --> 0:39:43.799
<v Speaker 1>but not true. Josh Bills Borrow, you were the first

0:39:43.840 --> 0:39:45.399
<v Speaker 1>to write in. We did get a couple of people

0:39:45.400 --> 0:39:49.040
<v Speaker 1>that wrote in after you though that Yeah, he were first,

0:39:49.040 --> 0:39:52.400
<v Speaker 1>Ease and Josh is from Madison, Connecticut.

0:39:52.800 --> 0:39:54.239
<v Speaker 2>Way to go, Josh, thanks for that.

0:39:54.440 --> 0:39:56.600
<v Speaker 3>Thanks to everybody who wrote in to say the same thing,

0:39:56.640 --> 0:39:58.239
<v Speaker 3>because it is pretty hilarious.

0:39:59.200 --> 0:40:01.480
<v Speaker 2>Maybe that's why I'm if I Migle's been off.

0:40:01.480 --> 0:40:05.080
<v Speaker 3>I've been accidentally doing sgle proughly. So well, we'll get

0:40:05.080 --> 0:40:07.359
<v Speaker 3>to the bottom of that, everybody. I promise Megel will

0:40:07.400 --> 0:40:08.399
<v Speaker 3>be back someday.

0:40:08.440 --> 0:40:08.920
<v Speaker 2>Someday.

0:40:09.520 --> 0:40:11.120
<v Speaker 3>Uh And if you want to get in touch of this,

0:40:11.160 --> 0:40:13.600
<v Speaker 3>like Josh at all did, you can send us an

0:40:13.600 --> 0:40:19.960
<v Speaker 3>email to Stuff podcast at iHeartRadio dot com.

0:40:20.200 --> 0:40:23.160
<v Speaker 1>You Know, Stuff you Should Know is a production of iHeartRadio.

0:40:23.640 --> 0:40:26.840
<v Speaker 1>For more podcasts my heart Radio, visit the iHeartRadio app,

0:40:27.040 --> 0:40:29.960
<v Speaker 1>Apple Podcasts, or wherever you listen to your favorite shows.