1 00:00:03,040 --> 00:00:06,040 Speaker 1: Ron Andanian. You know, running a repair shop has its challenges, 2 00:00:06,080 --> 00:00:08,479 Speaker 1: and you sometimes have to pick a little outside the box, 3 00:00:08,720 --> 00:00:10,799 Speaker 1: and you've got to be prepaired for what's gonna happen 4 00:00:10,800 --> 00:00:26,400 Speaker 1: outside the box, the Car Doctor, the mounting bracket that 5 00:00:26,520 --> 00:00:29,040 Speaker 1: came in the first set of calipers doesn't match the 6 00:00:29,120 --> 00:00:32,520 Speaker 1: mounting holes on the vehicle. There's something different. The calipers 7 00:00:32,520 --> 00:00:35,800 Speaker 1: the same, the brackets run. Welcome to the radio home 8 00:00:35,880 --> 00:00:40,120 Speaker 1: of Ron and Nanian the Car Doctor, since this is 9 00:00:40,120 --> 00:00:43,880 Speaker 1: where car owners the world overturned to for their definitive 10 00:00:43,880 --> 00:00:47,559 Speaker 1: opinion on automotive repair. If your mechanics giving you a 11 00:00:47,600 --> 00:00:51,239 Speaker 1: busy signal, pick up the phone and call in. The garage. 12 00:00:51,280 --> 00:00:53,559 Speaker 1: Doors are open, but I am here to take your 13 00:00:53,600 --> 00:01:00,640 Speaker 1: calls at eight five five six, and now he is running. 14 00:01:01,240 --> 00:01:05,399 Speaker 1: Would you recognize excellence in order to repair if you 15 00:01:05,480 --> 00:01:08,880 Speaker 1: saw it? Would you really? Hello and thanks for stopping 16 00:01:08,880 --> 00:01:11,080 Speaker 1: by the garage today. I'm ronan any in the Car Doctor. 17 00:01:11,640 --> 00:01:17,240 Speaker 1: You know, recent conversations with people, events in and out 18 00:01:17,240 --> 00:01:20,200 Speaker 1: of the shop, just make me ask that question of 19 00:01:20,240 --> 00:01:26,840 Speaker 1: myself about you. Would you case in point at the 20 00:01:26,880 --> 00:01:30,840 Speaker 1: counter in the shop three or four days ago, customer 21 00:01:30,920 --> 00:01:36,920 Speaker 1: came in and we had just replaced front sway bar links. 22 00:01:36,920 --> 00:01:39,920 Speaker 1: Now previously, the week before we had changed oil on 23 00:01:39,959 --> 00:01:44,200 Speaker 1: her Honda CRV, her two thousand nine Honda CRV, and 24 00:01:44,280 --> 00:01:46,560 Speaker 1: we noted that it needed sway bar links and they 25 00:01:46,560 --> 00:01:49,720 Speaker 1: were rusty and clunking and falling apart, and they have 26 00:01:49,800 --> 00:01:52,680 Speaker 1: to be replaced their part of suspension. It's it's a necessity, right, 27 00:01:53,760 --> 00:01:57,160 Speaker 1: And did the oil change and gave her a bill 28 00:01:57,200 --> 00:02:00,720 Speaker 1: for that obviously, and you know, look the car over 29 00:02:00,760 --> 00:02:02,960 Speaker 1: didn't see anything else. And when we do an oil change, 30 00:02:03,280 --> 00:02:05,600 Speaker 1: we're rather a complete oil change, because I don't think 31 00:02:05,600 --> 00:02:07,560 Speaker 1: oil change is just meant to drop oil and go. 32 00:02:07,680 --> 00:02:10,720 Speaker 1: Oil changes are meant to be efficient. Oil changes are 33 00:02:10,800 --> 00:02:14,320 Speaker 1: meant to be you know, not necessarily a repair, but 34 00:02:14,480 --> 00:02:18,200 Speaker 1: a look over of the vehicle, a small stick out 35 00:02:18,200 --> 00:02:21,320 Speaker 1: your tongue and say, ah, all right. There's there's different 36 00:02:21,400 --> 00:02:23,760 Speaker 1: levels of that, there's different levels of looking a vehicle over, 37 00:02:23,760 --> 00:02:26,119 Speaker 1: but an oil change is clearly part of that process. 38 00:02:26,120 --> 00:02:28,560 Speaker 1: It has to be. It's too much is riding on 39 00:02:28,600 --> 00:02:31,440 Speaker 1: the car? Too much? Is is it's it's too important 40 00:02:31,440 --> 00:02:34,639 Speaker 1: a moment to pass up the opportunity to make sure 41 00:02:34,720 --> 00:02:37,919 Speaker 1: that that car is safe. Just as much for you 42 00:02:38,040 --> 00:02:40,040 Speaker 1: as it is for me, because I might be in 43 00:02:40,040 --> 00:02:42,040 Speaker 1: the car next to it, and I need to know 44 00:02:42,080 --> 00:02:44,480 Speaker 1: that that car has been looked over and cared for. 45 00:02:45,280 --> 00:02:48,720 Speaker 1: And that's that's a big responsibility. So an oil change 46 00:02:48,800 --> 00:02:53,120 Speaker 1: is not just drain and a filter and go. And yeah, 47 00:02:53,240 --> 00:02:55,160 Speaker 1: once in a while you can do that, but you 48 00:02:55,200 --> 00:02:57,200 Speaker 1: know what, more often than not, as the as the 49 00:02:57,240 --> 00:03:00,360 Speaker 1: fleet ages, as the car gets older, that's really something 50 00:03:00,440 --> 00:03:03,800 Speaker 1: that needs to be done and considered. So anyway, we 51 00:03:03,960 --> 00:03:07,400 Speaker 1: changed Tina's oil and she came back the following week 52 00:03:07,440 --> 00:03:09,120 Speaker 1: for the sway bar links, and the sway bar links 53 00:03:09,120 --> 00:03:12,200 Speaker 1: were done, and the quote for sway bar links I 54 00:03:12,320 --> 00:03:14,680 Speaker 1: told her roughly off the top of my head two 55 00:03:14,760 --> 00:03:18,360 Speaker 1: fifty to three, depending upon complications. The bill came in 56 00:03:18,400 --> 00:03:22,920 Speaker 1: at two UM. I presented the bill and I thought 57 00:03:22,960 --> 00:03:24,920 Speaker 1: we were good, and we were good in a sense. 58 00:03:25,800 --> 00:03:29,640 Speaker 1: Um of course. The comment was, you know, why couldn't 59 00:03:29,639 --> 00:03:32,120 Speaker 1: you be a little lower even though we're within the estimate. 60 00:03:32,160 --> 00:03:33,960 Speaker 1: But I guess that's human nature, right, that's what we 61 00:03:34,000 --> 00:03:36,360 Speaker 1: all do. We're all looking for something a little less. 62 00:03:37,360 --> 00:03:39,720 Speaker 1: And then she wanted to know about the oil change. 63 00:03:39,720 --> 00:03:42,200 Speaker 1: We went back to the oil change conversation and I said, 64 00:03:42,280 --> 00:03:43,720 Speaker 1: you know, she said, can I ask you about the 65 00:03:43,720 --> 00:03:46,040 Speaker 1: oil change? And you're not get upset? I won't get upset. 66 00:03:46,120 --> 00:03:48,320 Speaker 1: I don't. I don't get upset. I I explain it. 67 00:03:48,320 --> 00:03:51,320 Speaker 1: It's this is what it is. Well, why is an 68 00:03:51,360 --> 00:03:53,920 Speaker 1: oil change so expensive? And I said what's expensive? And 69 00:03:53,920 --> 00:03:57,080 Speaker 1: she says, well, it was a thirteen dollars or something 70 00:03:57,080 --> 00:03:58,640 Speaker 1: for an oil change. And I said, okay, let's break 71 00:03:58,640 --> 00:04:01,960 Speaker 1: it down. Um let's let's look at it and see 72 00:04:01,960 --> 00:04:04,560 Speaker 1: what it was. Uh. First of all, an oil change 73 00:04:05,120 --> 00:04:07,480 Speaker 1: with us, on most vehicles is a half hour half 74 00:04:07,480 --> 00:04:09,520 Speaker 1: hour shop time. That's what it takes to run the shop. 75 00:04:09,560 --> 00:04:11,800 Speaker 1: That's that's a business decision. We're not there to do, 76 00:04:12,360 --> 00:04:16,000 Speaker 1: you know. Cheap oil changes, cheap oil changes aren't aren't 77 00:04:16,040 --> 00:04:18,120 Speaker 1: what we like to do, and it's not something I 78 00:04:18,200 --> 00:04:20,680 Speaker 1: choose to do as a business decision. I wanted to 79 00:04:20,720 --> 00:04:22,760 Speaker 1: be thorough. I wanted to be complete. I want to 80 00:04:22,760 --> 00:04:25,680 Speaker 1: know that that's a safe vehicle, that's that's reliable. And 81 00:04:25,720 --> 00:04:27,520 Speaker 1: as I said to Tina, as I say to you, 82 00:04:27,600 --> 00:04:30,360 Speaker 1: it's my responsibility to make sure you're safe, you know. 83 00:04:30,400 --> 00:04:32,680 Speaker 1: And and here's a case where it's it's a single 84 00:04:32,760 --> 00:04:36,640 Speaker 1: older woman driving this vehicle, this this almost twelve going 85 00:04:36,680 --> 00:04:39,240 Speaker 1: on thirteen year old vehicle that I've got to know that, 86 00:04:39,320 --> 00:04:42,080 Speaker 1: you know, I'm not gonna get a phone call that 87 00:04:42,200 --> 00:04:43,760 Speaker 1: it's going to start at all hours of the day 88 00:04:43,800 --> 00:04:45,760 Speaker 1: and night and do what it's supposed to do. So 89 00:04:45,800 --> 00:04:48,279 Speaker 1: that's a half hour. There's fifty seven dollars and change. 90 00:04:49,040 --> 00:04:51,799 Speaker 1: It needed four and a half quarts of synthetic oil. 91 00:04:52,240 --> 00:04:55,920 Speaker 1: There's another forty five bucks. Or you were taking an 92 00:04:55,920 --> 00:04:58,880 Speaker 1: oil filter. Uh, six seven dollars is fifty dollars in material. 93 00:04:58,920 --> 00:05:01,120 Speaker 1: Here's a hundred bucks. There was a bottle of fuel 94 00:05:01,160 --> 00:05:03,840 Speaker 1: system cleaner added to the tank, plus tax. Yeah, it's 95 00:05:03,839 --> 00:05:07,880 Speaker 1: at It adds up quick. And this is the part 96 00:05:08,600 --> 00:05:11,240 Speaker 1: that I put to you. This is the question I 97 00:05:11,240 --> 00:05:14,200 Speaker 1: put to you. Her comment back to me was, well, 98 00:05:14,240 --> 00:05:16,839 Speaker 1: why do you have to use such expensive oil? It's 99 00:05:16,880 --> 00:05:21,280 Speaker 1: an old car. Couldn't you just put cheaper oil in it? 100 00:05:24,000 --> 00:05:26,479 Speaker 1: Let that bake for a minute. There, Let's just let's 101 00:05:26,560 --> 00:05:30,520 Speaker 1: just think about that. Couldn't you let that bake? Or 102 00:05:30,560 --> 00:05:33,520 Speaker 1: couldn't you let that? Couldn't you just use cheaper oil? 103 00:05:35,200 --> 00:05:37,640 Speaker 1: It confuses me just thinking about it. She said it. 104 00:05:37,720 --> 00:05:43,840 Speaker 1: I just couldn't believe it, and I said, why why 105 00:05:43,880 --> 00:05:46,279 Speaker 1: would I would? I would I stake my reputation on 106 00:05:46,320 --> 00:05:49,159 Speaker 1: the ability to take care of your car to the 107 00:05:49,360 --> 00:05:52,240 Speaker 1: to the best degree I know how by using a 108 00:05:52,320 --> 00:05:55,320 Speaker 1: cheap oil. And I answered her, I said, you know, 109 00:05:55,360 --> 00:05:57,200 Speaker 1: in the in the two years we're working for you, 110 00:05:57,600 --> 00:06:00,240 Speaker 1: has the car ever not started? As the car ever 111 00:06:00,360 --> 00:06:02,680 Speaker 1: left you high and drawing? Have you? Have you ever 112 00:06:02,760 --> 00:06:05,760 Speaker 1: had to contact me through the shop text email system 113 00:06:05,800 --> 00:06:08,800 Speaker 1: on a weekend and say Ron, I'm stuck. And she 114 00:06:08,880 --> 00:06:11,640 Speaker 1: thought about it. She said no. I said, has it 115 00:06:11,680 --> 00:06:16,080 Speaker 1: ever not started? For every rainy day, snow storm, you know, 116 00:06:16,480 --> 00:06:19,400 Speaker 1: bad weather event, good weather event, it's taking you everywhere 117 00:06:19,400 --> 00:06:21,080 Speaker 1: you've wanted to go and done everything you wanted it 118 00:06:21,120 --> 00:06:24,520 Speaker 1: to do. She said yeah. I said, I did my job. 119 00:06:25,040 --> 00:06:27,360 Speaker 1: I said, that's what I'm supposed to do. That's what 120 00:06:27,480 --> 00:06:29,560 Speaker 1: taking a care of a car is. I said. The 121 00:06:29,720 --> 00:06:33,760 Speaker 1: problem is, and this is my opinion, and everybody is 122 00:06:33,760 --> 00:06:40,120 Speaker 1: allowed to have their's right. The problem is that you know, 123 00:06:40,320 --> 00:06:44,080 Speaker 1: prior to us, you didn't have a good repair shop. 124 00:06:44,279 --> 00:06:48,080 Speaker 1: That's why you're here. There's a reason why everybody is 125 00:06:48,080 --> 00:06:50,800 Speaker 1: where they are. There's a reason why somebody left someplace 126 00:06:50,800 --> 00:06:54,760 Speaker 1: and went to the next place, and and not that 127 00:06:54,800 --> 00:06:57,159 Speaker 1: every place that everybody leaves is a bad place. Again, 128 00:06:57,200 --> 00:07:00,960 Speaker 1: back to that first question, would you recognize excellence in 129 00:07:01,080 --> 00:07:05,960 Speaker 1: order repair? Would you? I don't know, Because everybody walking 130 00:07:06,000 --> 00:07:08,480 Speaker 1: through my door that says I came here because I'm 131 00:07:08,520 --> 00:07:11,320 Speaker 1: looking for a good mechanic, every mechanic they left can't 132 00:07:11,320 --> 00:07:16,040 Speaker 1: be a bad mechanic. It's impossible because eventually people leave 133 00:07:16,120 --> 00:07:18,920 Speaker 1: us and say, I'm looking for a better mechanic. What 134 00:07:18,960 --> 00:07:25,800 Speaker 1: are you looking for? Do you know? Would you recognize excellence? 135 00:07:26,800 --> 00:07:29,720 Speaker 1: And as we begin this year, that's what I want 136 00:07:29,760 --> 00:07:31,240 Speaker 1: you to think about. As you know, we all talk 137 00:07:31,280 --> 00:07:33,600 Speaker 1: about resolutions and change and we're gonna improve and make 138 00:07:33,640 --> 00:07:36,800 Speaker 1: ourselves better. I want you to recognize what is order 139 00:07:36,880 --> 00:07:41,280 Speaker 1: repair and what you're looking for, what you're trying to accomplish. 140 00:07:41,400 --> 00:07:46,120 Speaker 1: It's so goshed aren't important because it can't be just 141 00:07:46,400 --> 00:07:51,400 Speaker 1: about price. It can't. That's not what order repair is 142 00:07:51,480 --> 00:07:56,280 Speaker 1: not as a singular, standalone entity. It's just it's just 143 00:07:56,360 --> 00:07:59,640 Speaker 1: not because if it is, if you think it is, 144 00:07:59,680 --> 00:08:05,360 Speaker 1: then you're just never gonna get it. You're always gonna 145 00:08:05,360 --> 00:08:08,440 Speaker 1: be out chasing the next cheapest repair, because that's the 146 00:08:08,480 --> 00:08:13,560 Speaker 1: way it works. Are there bad mechanics, yes, but there's 147 00:08:13,560 --> 00:08:20,520 Speaker 1: also bad customers, and there's problematic jobs, and there's minimal 148 00:08:20,600 --> 00:08:26,400 Speaker 1: respect for what mechanics today are trying to do. I 149 00:08:26,480 --> 00:08:28,160 Speaker 1: was so impressed. A couple of weeks back, we had 150 00:08:28,160 --> 00:08:34,439 Speaker 1: a snowstorm, and you know, recognizing excellence in order repair 151 00:08:34,520 --> 00:08:36,920 Speaker 1: isn't necessarily saying, hey, you're the best mechanic out there, 152 00:08:37,120 --> 00:08:39,559 Speaker 1: You're the cheapest mechanic out there, you're the fastest mechanic 153 00:08:39,600 --> 00:08:44,400 Speaker 1: out there. Recognizing excellence in order repair was this conversation. 154 00:08:44,480 --> 00:08:47,280 Speaker 1: Had a conversation with a semi new customer. I've seen 155 00:08:47,320 --> 00:08:49,679 Speaker 1: Steve twice now second time, and he's got a two 156 00:08:49,679 --> 00:08:53,160 Speaker 1: thousand eleven Dodge ramp that has a cooling was an 157 00:08:53,160 --> 00:08:55,599 Speaker 1: overheat issue. It had a cooling issue. I had a 158 00:08:55,600 --> 00:08:57,920 Speaker 1: two step problem. It had. It was low on cooling. 159 00:08:57,960 --> 00:09:01,199 Speaker 1: It was eight quarts down on cooling, which we're still 160 00:09:01,240 --> 00:09:02,959 Speaker 1: in the process of where did it go because there 161 00:09:02,960 --> 00:09:08,400 Speaker 1: were no leaks on this vehicle, and it had a 162 00:09:08,400 --> 00:09:10,679 Speaker 1: cooling fan code. It had a P zero forty one 163 00:09:10,800 --> 00:09:13,760 Speaker 1: cooling full and I was in the midst of diagnosing that, 164 00:09:13,840 --> 00:09:16,600 Speaker 1: and I diagnosed that, and I diagnosed the eight which 165 00:09:16,640 --> 00:09:20,800 Speaker 1: was cooling, which was cooling system performance eight was the 166 00:09:20,840 --> 00:09:23,520 Speaker 1: low coolant issue. Filled it with coolant. It no longer 167 00:09:23,640 --> 00:09:26,640 Speaker 1: overheated because the truck would overheat within five minutes of 168 00:09:26,679 --> 00:09:29,240 Speaker 1: being in the shop, which made me wonder, how did 169 00:09:29,240 --> 00:09:31,600 Speaker 1: it make it from Huntington, Long Island in New Jersey, 170 00:09:31,600 --> 00:09:35,280 Speaker 1: which it did, which is another story, you wonder. And 171 00:09:35,320 --> 00:09:37,360 Speaker 1: then I was dealing with the cooling fan issue and 172 00:09:37,400 --> 00:09:40,720 Speaker 1: the cooling fan issue, going through and cycling the fan. 173 00:09:40,800 --> 00:09:43,679 Speaker 1: I hooked up our Autel maxie cis scan tool and 174 00:09:44,000 --> 00:09:45,719 Speaker 1: was able to cycle the fans and turn them on 175 00:09:45,800 --> 00:09:48,480 Speaker 1: and off high speed fan, low speed fan. I'll tell us, 176 00:09:48,480 --> 00:09:52,679 Speaker 1: such a great job with that stuff. And we were 177 00:09:52,760 --> 00:09:56,520 Speaker 1: able to determine that the fault by cycling the fan, 178 00:09:57,520 --> 00:09:59,439 Speaker 1: I couldn't duplicate the problem. And then I said, you know, 179 00:09:59,520 --> 00:10:01,920 Speaker 1: this car was in an accident five years prior. Stevie 180 00:10:01,960 --> 00:10:04,720 Speaker 1: had said that to me, and I said, I wonder 181 00:10:04,800 --> 00:10:07,920 Speaker 1: if and what if this is a harness issue. It 182 00:10:08,000 --> 00:10:10,319 Speaker 1: had taken a hit in the front and had a 183 00:10:10,440 --> 00:10:14,360 Speaker 1: replacement radiator. And I went to the high speed fan relay, 184 00:10:14,400 --> 00:10:17,920 Speaker 1: which chrys are so conveniently and maybe not so intelligently 185 00:10:18,360 --> 00:10:21,319 Speaker 1: mounts in front of the radiator, right in the airstream. 186 00:10:21,400 --> 00:10:23,400 Speaker 1: So all the all the schmutz and crud and all 187 00:10:23,440 --> 00:10:27,160 Speaker 1: the water that blows through the car was hitting this relay. 188 00:10:27,200 --> 00:10:29,240 Speaker 1: It's not even weather proofed. It's just out there in 189 00:10:29,280 --> 00:10:32,520 Speaker 1: the open. And I grabbed this relay and I started 190 00:10:32,520 --> 00:10:35,640 Speaker 1: looking at it while the fan was running and just 191 00:10:35,840 --> 00:10:42,400 Speaker 1: gently massage the harness and the fan shuts off and 192 00:10:42,480 --> 00:10:44,079 Speaker 1: I took the fan. I took the relay out of 193 00:10:44,080 --> 00:10:45,880 Speaker 1: the socket and it was all green and corroda and 194 00:10:45,920 --> 00:10:47,719 Speaker 1: I had to get a new fan and or I 195 00:10:47,840 --> 00:10:49,520 Speaker 1: had I had to get a new socket and solder 196 00:10:49,559 --> 00:10:52,319 Speaker 1: it in, and fortunately Chrysler I was able to do that. 197 00:10:52,640 --> 00:10:55,079 Speaker 1: That's that's not the excellence part. It's not could I 198 00:10:55,160 --> 00:10:56,840 Speaker 1: fix the car? Yeah, I can fix the car. That's 199 00:10:56,880 --> 00:11:01,280 Speaker 1: not the issue. This was the issue you. I explained 200 00:11:01,320 --> 00:11:03,880 Speaker 1: this all to Steve and I went through it all, 201 00:11:03,920 --> 00:11:05,640 Speaker 1: and he was He was impressed. He said, hey, you know, 202 00:11:05,720 --> 00:11:07,360 Speaker 1: that's pretty neat that you found all that, And I 203 00:11:07,360 --> 00:11:09,160 Speaker 1: explained everything how he did and he said, listen, he goes, 204 00:11:10,520 --> 00:11:13,079 Speaker 1: I've got to tell you that I'm really sorry that 205 00:11:13,200 --> 00:11:17,480 Speaker 1: I left the truck there last week prior when we 206 00:11:17,559 --> 00:11:19,480 Speaker 1: had the snowstorm, and I said, Steve, why, what's the 207 00:11:19,520 --> 00:11:21,120 Speaker 1: matter And he said, well, you had to clean all 208 00:11:21,160 --> 00:11:23,400 Speaker 1: the snow off of it. And he said, that really 209 00:11:23,480 --> 00:11:25,320 Speaker 1: wasn't my intention. And I felt bad that you guys 210 00:11:25,400 --> 00:11:28,160 Speaker 1: not only had to work on this mystery and unravel it, 211 00:11:28,280 --> 00:11:30,800 Speaker 1: but you had to clear the snow off the car. 212 00:11:30,920 --> 00:11:32,839 Speaker 1: He goes, and that's just not fair. He goes, That's 213 00:11:32,880 --> 00:11:37,120 Speaker 1: not your job, you know. And I told Stevie, Steven, 214 00:11:37,120 --> 00:11:38,600 Speaker 1: you know, that is my job. That's what I signed 215 00:11:38,679 --> 00:11:41,280 Speaker 1: up for forty six years ago when I started doing this. 216 00:11:41,400 --> 00:11:43,760 Speaker 1: I mean, my job is to help people. That's that's 217 00:11:43,800 --> 00:11:47,280 Speaker 1: what this is about. But I said, you know, the 218 00:11:47,360 --> 00:11:52,080 Speaker 1: mere fact that you recognize that that that really means 219 00:11:52,120 --> 00:11:56,000 Speaker 1: a lot. And it does. That's that's a sign of respect. Um. 220 00:11:56,480 --> 00:11:58,480 Speaker 1: You know what was that line in Good Fellows when 221 00:11:58,520 --> 00:12:01,240 Speaker 1: Henry said, you know, he knew it was respected. And 222 00:12:01,280 --> 00:12:03,400 Speaker 1: I'm not endorsing this, I'm just using it as as 223 00:12:03,440 --> 00:12:07,079 Speaker 1: a point that the neighborhood kids carried his mother's groceries home, 224 00:12:07,360 --> 00:12:09,959 Speaker 1: that's when he knew he was respected. He's probably feared 225 00:12:10,000 --> 00:12:13,360 Speaker 1: more than respected, but you get the point. Um. It 226 00:12:13,520 --> 00:12:17,760 Speaker 1: was nice to hear Stevie say that do you recognize 227 00:12:17,800 --> 00:12:21,120 Speaker 1: your mechanic, do you recognize them for excellence? Do you 228 00:12:21,280 --> 00:12:23,880 Speaker 1: say a kind word? Or is it always about how 229 00:12:24,000 --> 00:12:26,640 Speaker 1: much cheaper can you fix this car? How much faster 230 00:12:27,040 --> 00:12:30,679 Speaker 1: can you fix this car? Because I'm telling you now, 231 00:12:31,800 --> 00:12:37,160 Speaker 1: going forward, as cars continued to increase in complexity, the 232 00:12:37,320 --> 00:12:40,920 Speaker 1: tables are are turns. Now you can't find a good mechanic. 233 00:12:41,000 --> 00:12:45,319 Speaker 1: As I agree, there's less and less um, but you 234 00:12:45,400 --> 00:12:48,080 Speaker 1: know the deal or isn't the final solution? The independent 235 00:12:48,120 --> 00:12:51,800 Speaker 1: isn't the final solution. Good mechanics are are good repair 236 00:12:51,840 --> 00:12:54,360 Speaker 1: shops are totally comprised of whether or not there are 237 00:12:54,400 --> 00:12:57,040 Speaker 1: good mechanics in that shop, regardless of the sign over 238 00:12:57,120 --> 00:13:03,079 Speaker 1: the door. Find a good one, praise them, develop a 239 00:13:03,160 --> 00:13:09,640 Speaker 1: relationship and recognize excellence. Learn to recognize excellence in order repair. 240 00:13:09,920 --> 00:13:12,760 Speaker 1: It's out there. You've got to find it. It's it's 241 00:13:12,920 --> 00:13:15,360 Speaker 1: it's really important because it's gonna help you and it's 242 00:13:15,360 --> 00:13:19,319 Speaker 1: gonna keep you safe, and it's going to, you know, 243 00:13:20,200 --> 00:13:23,199 Speaker 1: maybe maybe make life just a little bit easier for 244 00:13:23,240 --> 00:13:27,360 Speaker 1: everybody involved. Eight zero nine zero zero. Thanks for listening 245 00:13:27,400 --> 00:13:29,320 Speaker 1: to the opening rent. Happy New Year, by the way, 246 00:13:29,360 --> 00:13:31,560 Speaker 1: I'm Ron any in the Car Doctor, and we are 247 00:13:31,600 --> 00:13:42,959 Speaker 1: back right after this. Don't go away? What's more fun 248 00:13:43,040 --> 00:13:45,000 Speaker 1: than listening to Ron and any in the Car Doctor 249 00:13:45,040 --> 00:13:47,840 Speaker 1: and getting that car fixed? Right? Eight five five five 250 00:13:48,200 --> 00:13:52,040 Speaker 1: zero zero zero. Give Ron a call? Now back to Ron, 251 00:13:52,559 --> 00:13:55,199 Speaker 1: And as a matter of fact, in in an addendum 252 00:13:55,240 --> 00:13:57,439 Speaker 1: to those opening comments, I have to tell you this 253 00:13:57,520 --> 00:13:59,320 Speaker 1: real quick story before we go to the phones. I'll 254 00:13:59,320 --> 00:14:01,120 Speaker 1: be quick. Um, I'll tell you what. Let's go to 255 00:14:01,120 --> 00:14:02,440 Speaker 1: the phone. I'll tell you. I'll tell you the story 256 00:14:02,480 --> 00:14:04,440 Speaker 1: after because I had another comment about the cheap oil 257 00:14:04,520 --> 00:14:06,319 Speaker 1: change and what that begets. So let's go over to 258 00:14:06,400 --> 00:14:09,240 Speaker 1: Dave in Ohio. Dave fourteen GMC. How can I help 259 00:14:09,280 --> 00:14:12,520 Speaker 1: you today, sir? Happy new year, Welcome to the Car Doctor. Hey, 260 00:14:12,600 --> 00:14:14,400 Speaker 1: happy new year to you as well. Ron. How are 261 00:14:14,440 --> 00:14:18,120 Speaker 1: you today? I'm great? What's going on? Good? Well? Am? 262 00:14:18,200 --> 00:14:20,720 Speaker 1: I called in last week? Howard? How did your interviews go? 263 00:14:20,800 --> 00:14:22,840 Speaker 1: By the way, that's not great? I loved him. I'll 264 00:14:22,840 --> 00:14:24,880 Speaker 1: tell you what I one was better than the next. 265 00:14:24,960 --> 00:14:27,360 Speaker 1: It was. You know, there's just so much information. Every 266 00:14:27,440 --> 00:14:28,920 Speaker 1: once in a while you got to do an interview 267 00:14:28,960 --> 00:14:31,160 Speaker 1: show and just talk to people. And because that's really 268 00:14:31,200 --> 00:14:33,120 Speaker 1: what this is right, it's talk radio and just just 269 00:14:33,240 --> 00:14:37,280 Speaker 1: picking everybody's brain. And I get such an education when 270 00:14:37,320 --> 00:14:39,960 Speaker 1: I do interviews like that because I see everybody else's 271 00:14:40,000 --> 00:14:42,440 Speaker 1: perspective and I learned a lot, I really do. And 272 00:14:42,520 --> 00:14:44,840 Speaker 1: some of the technology that's up and coming now is 273 00:14:44,920 --> 00:14:46,760 Speaker 1: just so exciting. It's just a great time to be 274 00:14:46,880 --> 00:14:49,880 Speaker 1: in auto repair. So but, um, anyway, your problem, how 275 00:14:49,920 --> 00:14:53,400 Speaker 1: can I help you today? Sir? Yes, sir so Um. 276 00:14:53,560 --> 00:14:56,080 Speaker 1: Last week I had traveled up to Michigan, UM to 277 00:14:56,160 --> 00:15:00,120 Speaker 1: see some family for Christmas, and the car drove just fine. Um, 278 00:15:00,240 --> 00:15:03,640 Speaker 1: no weird sounds, no no vibrations, no nothing. It seemed 279 00:15:03,640 --> 00:15:05,360 Speaker 1: to be working to spine. Drove it around for a 280 00:15:05,440 --> 00:15:08,680 Speaker 1: couple of days. Um parted at a friend of mine's overnight, 281 00:15:09,240 --> 00:15:11,640 Speaker 1: and the next morning I woke up and it wouldn't start. 282 00:15:11,760 --> 00:15:13,960 Speaker 1: I knew I needed a battery for quite some time, 283 00:15:14,120 --> 00:15:17,200 Speaker 1: so I figured just I think the battery finally gave out, 284 00:15:17,320 --> 00:15:20,440 Speaker 1: got the battery replaced, still wouldn't start. Um. I know 285 00:15:20,560 --> 00:15:22,600 Speaker 1: it's pretty cold up in Michigan last week, so I 286 00:15:22,680 --> 00:15:24,880 Speaker 1: thought maybe the pipes were frozen. Got it towed over 287 00:15:24,920 --> 00:15:26,840 Speaker 1: to a buddy's house, get it all warmed up. Still 288 00:15:26,880 --> 00:15:29,520 Speaker 1: wouldn't start up. UM. And then we had a friend 289 00:15:29,560 --> 00:15:31,400 Speaker 1: of his from a local shop come over take a 290 00:15:31,480 --> 00:15:34,200 Speaker 1: look at it. UM. And when when, whenever we finally 291 00:15:34,240 --> 00:15:36,160 Speaker 1: got the car to turn over a little bit, there 292 00:15:36,280 --> 00:15:38,840 Speaker 1: was a lot of grinding, UM and a lot of 293 00:15:38,920 --> 00:15:42,160 Speaker 1: knocking coming from the engine. UM. Wasn't sure exactly what 294 00:15:42,320 --> 00:15:44,120 Speaker 1: it potentially would have been. But I did get it 295 00:15:44,200 --> 00:15:46,640 Speaker 1: into a shop over the last couple of days and 296 00:15:47,000 --> 00:15:48,840 Speaker 1: it turned out that they had told me that it's 297 00:15:48,880 --> 00:15:50,880 Speaker 1: going to be uh, it's it's was most likely a 298 00:15:51,000 --> 00:15:53,960 Speaker 1: timing issue. UM. And by the time we had turned 299 00:15:53,960 --> 00:15:56,960 Speaker 1: it over quite a few times, even their mechanics had said, yeah, 300 00:15:57,040 --> 00:16:00,160 Speaker 1: this is most likely going to need a new engine. UM. 301 00:16:00,240 --> 00:16:01,920 Speaker 1: So I was just looking for your input on some 302 00:16:02,040 --> 00:16:06,720 Speaker 1: of that. For four cylinder Dave, Uh, yeah, yeah, UM, 303 00:16:06,800 --> 00:16:12,920 Speaker 1: high mileage, Yeah, about four years. Probably what happened was 304 00:16:13,520 --> 00:16:18,080 Speaker 1: the tension or lost its UM, it leaked down. What 305 00:16:18,440 --> 00:16:20,360 Speaker 1: we're seeing is we're seeing a lot of chain failures 306 00:16:20,400 --> 00:16:23,440 Speaker 1: on the GM, the four cylinders, and it's either the 307 00:16:23,520 --> 00:16:27,360 Speaker 1: tension or bled down and didn't hold in the right position. UM. 308 00:16:27,680 --> 00:16:31,040 Speaker 1: Was it colder where you went the weather change? Was 309 00:16:31,280 --> 00:16:34,120 Speaker 1: it was? Yeah? And then the oil is thicker, and 310 00:16:34,240 --> 00:16:37,520 Speaker 1: it does some funky things, uh technical word, they're being 311 00:16:37,560 --> 00:16:41,160 Speaker 1: funky and um, yeah, it probably jumped the chain. It 312 00:16:41,280 --> 00:16:45,640 Speaker 1: was probably worn to begin with. And now in all 313 00:16:45,720 --> 00:16:48,560 Speaker 1: likelihood you probably do need an engine. You know it's 314 00:16:48,680 --> 00:16:52,960 Speaker 1: it's going to be to repair it. Um, would be costly. 315 00:16:53,040 --> 00:16:55,320 Speaker 1: It really depends on what sort of damage is done 316 00:16:55,360 --> 00:16:57,760 Speaker 1: on the inside. And then the other questions. I would 317 00:16:57,760 --> 00:16:59,760 Speaker 1: always ask you to ask yourself as are you having 318 00:16:59,760 --> 00:17:03,120 Speaker 1: any were you having any oil consumption issues? And how 319 00:17:03,240 --> 00:17:07,719 Speaker 1: well did you change oil on a regular basis? Right? Um? 320 00:17:07,880 --> 00:17:10,240 Speaker 1: And it's kind of ironic because I did call you 321 00:17:10,359 --> 00:17:13,320 Speaker 1: back when I lived in Lexington and asking about preventative 322 00:17:13,359 --> 00:17:16,479 Speaker 1: maintenance on the thing. Now that the mileage is getting up, um, 323 00:17:16,880 --> 00:17:19,600 Speaker 1: And I stayed fairly regular, but I did keep I did. 324 00:17:19,800 --> 00:17:22,480 Speaker 1: I was pretty habitual about, you know, running it to 325 00:17:22,800 --> 00:17:26,600 Speaker 1: every five thousand miles or so. Yeah, somewhere along the way, 326 00:17:26,920 --> 00:17:29,480 Speaker 1: these four cylinders just don't hold up well as they 327 00:17:29,560 --> 00:17:32,520 Speaker 1: get older and they have some chain stretch issues. Now, 328 00:17:32,600 --> 00:17:36,440 Speaker 1: at one point GM was extending warranties on these, but 329 00:17:36,520 --> 00:17:39,639 Speaker 1: I believe you're well passed it. So you know the 330 00:17:39,720 --> 00:17:41,720 Speaker 1: real question here is do you put an engine in it, 331 00:17:41,840 --> 00:17:43,920 Speaker 1: or do you replace the vehicle? My guest to put 332 00:17:43,960 --> 00:17:46,800 Speaker 1: an engine in that car? Um, I can only quote 333 00:17:46,880 --> 00:17:49,080 Speaker 1: New Jersey prices. What I would, what I would? What 334 00:17:49,200 --> 00:17:51,360 Speaker 1: I know? It goes for going right around here, it's 335 00:17:51,400 --> 00:17:54,320 Speaker 1: easily four to six grand. Uh. You know the engine 336 00:17:54,320 --> 00:17:56,200 Speaker 1: has to be lowered out on the cradle and and 337 00:17:56,440 --> 00:17:59,600 Speaker 1: and so on. Now, the argument to replace it is 338 00:18:00,000 --> 00:18:02,560 Speaker 1: if the rest of the vehicles in good condition, you 339 00:18:02,640 --> 00:18:05,320 Speaker 1: can't buy a car for five jeez. I mean, it's 340 00:18:05,400 --> 00:18:10,800 Speaker 1: just that simple, you know, It's just that about right right. 341 00:18:11,119 --> 00:18:15,200 Speaker 1: So you know, would I shop it around? Uh? You know, 342 00:18:15,240 --> 00:18:16,960 Speaker 1: in terms of what would I shop around? Try and 343 00:18:17,000 --> 00:18:18,600 Speaker 1: see could you get a deal out of somebody if 344 00:18:18,640 --> 00:18:21,679 Speaker 1: somebody hungry for that. Maybe it's not the worst thing 345 00:18:21,720 --> 00:18:23,960 Speaker 1: to do. Knowledge is always power. But I think in 346 00:18:24,000 --> 00:18:25,960 Speaker 1: the end will probably end up putting a trans in it, 347 00:18:26,000 --> 00:18:27,760 Speaker 1: and you might as well go through and you know, 348 00:18:27,880 --> 00:18:30,480 Speaker 1: what are the cooling system components or hoses, et cetera, 349 00:18:30,720 --> 00:18:33,119 Speaker 1: radiator It's going to all be a part. Now is 350 00:18:33,200 --> 00:18:34,920 Speaker 1: the moment. Good luck to you, Dave. Let us know 351 00:18:34,960 --> 00:18:36,800 Speaker 1: how it works out. I'm running needing in the car, doctor, 352 00:18:36,840 --> 00:19:00,640 Speaker 1: I'll be back right after this who's gone welcome back 353 00:19:00,800 --> 00:19:03,159 Speaker 1: or on any of the car doctor you know, talking 354 00:19:03,200 --> 00:19:06,280 Speaker 1: about real quick, real quick. Um, So you know, the 355 00:19:06,359 --> 00:19:08,480 Speaker 1: oil change is like a constant battle. I went to 356 00:19:08,520 --> 00:19:11,679 Speaker 1: the chiropractor this morning and and and got adjusted, and uh, 357 00:19:11,720 --> 00:19:13,720 Speaker 1: I was talking to Dr Troy and I'm listening to 358 00:19:13,840 --> 00:19:15,720 Speaker 1: him and he's telling me how his car is coming 359 00:19:15,760 --> 00:19:19,760 Speaker 1: due for a sixty mile service. And he's a regular customer, 360 00:19:19,760 --> 00:19:20,840 Speaker 1: but he said, you know what he said, I got 361 00:19:20,880 --> 00:19:25,159 Speaker 1: an offer from them for a synthetic oil change and 362 00:19:25,240 --> 00:19:26,600 Speaker 1: I had to go in and get it done. And 363 00:19:26,840 --> 00:19:29,239 Speaker 1: you know what, God bless go do it all right. 364 00:19:29,320 --> 00:19:31,280 Speaker 1: It's it's kind of like when McDonald's and Burger King 365 00:19:31,359 --> 00:19:33,320 Speaker 1: comes out with the two for one deal or by 366 00:19:33,480 --> 00:19:35,360 Speaker 1: by one fry, get one fry and get a free 367 00:19:35,440 --> 00:19:38,080 Speaker 1: cheese burger on top of it. They're using it as 368 00:19:38,160 --> 00:19:42,240 Speaker 1: a loss leader because they're counting on creating foot traffic 369 00:19:42,400 --> 00:19:44,600 Speaker 1: into the store, whether it's the burger stand or the 370 00:19:44,640 --> 00:19:48,320 Speaker 1: repair shop, and they're counting on selling enough of whatever 371 00:19:48,480 --> 00:19:52,280 Speaker 1: widgets they can to compensate for the loss because as 372 00:19:52,359 --> 00:19:55,200 Speaker 1: Dr Troy said, and as I can point out all 373 00:19:55,240 --> 00:19:58,680 Speaker 1: the time, there's no way they're they're making money. They're 374 00:19:58,800 --> 00:20:01,639 Speaker 1: losing money on a need allar oil change, just on 375 00:20:01,720 --> 00:20:04,400 Speaker 1: the labor involved in the cost of overhead, never mind 376 00:20:04,480 --> 00:20:07,560 Speaker 1: the material. Now, the question I've got is do they 377 00:20:07,760 --> 00:20:12,040 Speaker 1: really use top level oil and the right filter, good 378 00:20:12,119 --> 00:20:15,720 Speaker 1: quality filter when they do that? I don't know. I wonder, 379 00:20:15,840 --> 00:20:18,640 Speaker 1: I wonder how generous they are, because I have seen 380 00:20:18,680 --> 00:20:22,359 Speaker 1: some pretty disturbing things that repair shops dealers to uh, 381 00:20:22,520 --> 00:20:24,840 Speaker 1: you know, my battle with the local Ford dealer outside 382 00:20:24,880 --> 00:20:27,720 Speaker 1: of Pittsburgh where they were putting conventional oil in the 383 00:20:27,880 --> 00:20:30,720 Speaker 1: vehicle when it calls for synthetic or it calls for 384 00:20:30,800 --> 00:20:33,879 Speaker 1: it to meet Ford spec And you know, they had 385 00:20:33,920 --> 00:20:35,919 Speaker 1: no answer for that when I when I questioned them 386 00:20:36,000 --> 00:20:38,320 Speaker 1: on that, other than they were trying to save me money. 387 00:20:38,600 --> 00:20:41,240 Speaker 1: Don't save me money, do a good oil change. For 388 00:20:41,320 --> 00:20:43,359 Speaker 1: crying out loud, and I've got more. I'm gonna update 389 00:20:43,400 --> 00:20:45,720 Speaker 1: the story on the escape as it's heading back to 390 00:20:45,760 --> 00:20:48,439 Speaker 1: Pittsburgh this weekend too, so we'll talk about that right now. 391 00:20:48,520 --> 00:20:51,320 Speaker 1: Let's get over to Jeff and Wisconsin Oh five Ranger. Jeff, 392 00:20:51,359 --> 00:20:53,920 Speaker 1: Welcome to the car, doctor, sir. What engines in this ranger? 393 00:20:54,200 --> 00:20:55,920 Speaker 1: Good sir? What's going on? What? What? What? Engine is 394 00:20:55,960 --> 00:21:01,560 Speaker 1: in this? Uh that's a good question. It's a six cylinder, okay, 395 00:21:01,680 --> 00:21:03,800 Speaker 1: three leader or four leader? Big motor, little motor? What 396 00:21:03,840 --> 00:21:06,760 Speaker 1: do you think? I I think it's a big one. Okay, 397 00:21:06,800 --> 00:21:08,240 Speaker 1: so it's the four, ok go ahead. What's going on 398 00:21:08,320 --> 00:21:12,680 Speaker 1: with this? I it happened once a year ago that 399 00:21:13,320 --> 00:21:15,359 Speaker 1: I went out from a running an errand and it 400 00:21:15,400 --> 00:21:17,760 Speaker 1: wouldn't start. Let it set for half an hour, and 401 00:21:17,840 --> 00:21:20,720 Speaker 1: then it started. Now it's starting to do it more frequently. 402 00:21:21,520 --> 00:21:23,920 Speaker 1: I had it into the shop and they put it 403 00:21:24,040 --> 00:21:26,399 Speaker 1: on a scanner and they couldn't come up with a code. 404 00:21:26,440 --> 00:21:30,680 Speaker 1: They couldn't even reproduce the problem. Actually they cleaned the 405 00:21:30,760 --> 00:21:34,840 Speaker 1: mass airflow sensor and it's got good fuel pressure. And 406 00:21:34,960 --> 00:21:37,879 Speaker 1: now it's starting to do it more frequently. Uh. It 407 00:21:38,000 --> 00:21:42,680 Speaker 1: even did it on a cold start yesterday morning where 408 00:21:42,840 --> 00:21:45,640 Speaker 1: it cranked and didn't start, or it was a long 409 00:21:45,840 --> 00:21:50,679 Speaker 1: cranking time. The cranking time is getting a little bit longer. 410 00:21:52,240 --> 00:21:54,720 Speaker 1: It doesn't you know, jump right to it when I 411 00:21:54,840 --> 00:21:59,119 Speaker 1: turned the key. Now, um, oh what else did they do? Uh? 412 00:22:01,040 --> 00:22:04,560 Speaker 1: The mechanic is he's checked online for you know, similar 413 00:22:04,720 --> 00:22:08,040 Speaker 1: similar problems. But like I said, they don't have a 414 00:22:08,119 --> 00:22:10,200 Speaker 1: code to pull up and they haven't been able to 415 00:22:10,280 --> 00:22:13,520 Speaker 1: reproduce the problems. I'm just gonna try to pick your 416 00:22:13,560 --> 00:22:15,560 Speaker 1: brain and see if I can give them a you know, 417 00:22:16,320 --> 00:22:18,880 Speaker 1: you know, Jeff, waiting for a code to pop isn't 418 00:22:19,040 --> 00:22:24,399 Speaker 1: isn't necessarily the way. How old are you, Jeff? I'm okay. 419 00:22:24,640 --> 00:22:26,280 Speaker 1: You ever been to the doctor when you don't feel 420 00:22:26,320 --> 00:22:28,280 Speaker 1: good and he had can't find any proof results, and 421 00:22:28,320 --> 00:22:30,560 Speaker 1: he kind of picks his way along till he finds 422 00:22:30,600 --> 00:22:34,560 Speaker 1: the problem. Yeah, no, No, you've never had it where 423 00:22:34,560 --> 00:22:36,240 Speaker 1: he looks at your heart rate and blood pressure and 424 00:22:36,280 --> 00:22:37,800 Speaker 1: you tell him about these aches and pains, and all 425 00:22:37,840 --> 00:22:39,760 Speaker 1: of a sudden he figures it out by looking at 426 00:22:39,800 --> 00:22:43,240 Speaker 1: test results by by by parameters. Hey listen, God bless, 427 00:22:43,400 --> 00:22:45,840 Speaker 1: I'm glad to hear that I've got such a healthy audience. Um. 428 00:22:46,280 --> 00:22:48,359 Speaker 1: I recently, and maybe this is a timely point to 429 00:22:48,400 --> 00:22:51,280 Speaker 1: talk about my daughter's escape. So my daughter's escape, her 430 00:22:51,359 --> 00:22:54,159 Speaker 1: fourteen escape, came in. Um. You know, we were out 431 00:22:54,200 --> 00:22:55,840 Speaker 1: there in the middle of October and I drove the 432 00:22:55,920 --> 00:22:58,399 Speaker 1: car as part of the family visit, and there were 433 00:22:58,440 --> 00:23:00,200 Speaker 1: some things about it that I observed that I said, 434 00:23:00,200 --> 00:23:01,399 Speaker 1: you know, this car has to come back to New 435 00:23:01,480 --> 00:23:03,400 Speaker 1: Jersey so I can work on it. And we left 436 00:23:03,440 --> 00:23:06,119 Speaker 1: her mom's car, and I brought it back and I 437 00:23:06,320 --> 00:23:08,200 Speaker 1: put it differential in it. I put a wheel bearing 438 00:23:08,280 --> 00:23:10,160 Speaker 1: in and changed the oil service did. And the last 439 00:23:10,200 --> 00:23:12,320 Speaker 1: thing I always do before I let a car go 440 00:23:12,480 --> 00:23:14,400 Speaker 1: is I'll just I'll just look at its vital sign. 441 00:23:14,440 --> 00:23:16,240 Speaker 1: I'll look at its heart rate and blood pressure. I 442 00:23:16,320 --> 00:23:18,840 Speaker 1: looked at fuel trim. Fuel trim is the world to me. 443 00:23:19,480 --> 00:23:24,200 Speaker 1: Fuel trim on this car was a good car, long 444 00:23:24,280 --> 00:23:27,080 Speaker 1: and short term combined, will run anywhere from six to ten, 445 00:23:28,200 --> 00:23:33,479 Speaker 1: all right, So why is this almost double long term 446 00:23:33,560 --> 00:23:38,280 Speaker 1: fuel trim? Ran it through some observational databases, talked to 447 00:23:38,320 --> 00:23:40,439 Speaker 1: a few people, a lot of people's comments, where why 448 00:23:40,440 --> 00:23:42,200 Speaker 1: are you looking for a problem? You don't have a 449 00:23:42,240 --> 00:23:46,840 Speaker 1: fault code. It sets a check engine light at all right, 450 00:23:46,960 --> 00:23:48,960 Speaker 1: So I'm four points away from a car that's about 451 00:23:49,000 --> 00:23:52,440 Speaker 1: to be fifty three miles away from home base. I 452 00:23:52,600 --> 00:23:54,719 Speaker 1: pursued it. I had the time. It took me two 453 00:23:54,800 --> 00:23:56,840 Speaker 1: months because I picked at it when the shop was slow, 454 00:23:57,160 --> 00:23:59,160 Speaker 1: and as you can imagine, we're not slow that often. 455 00:23:59,720 --> 00:24:02,560 Speaker 1: And it finally came down to be a resolution of 456 00:24:02,680 --> 00:24:06,800 Speaker 1: a combination of things one was the PCV val was 457 00:24:06,840 --> 00:24:10,159 Speaker 1: out of calibration. But the biggest change that achieved the 458 00:24:10,280 --> 00:24:12,520 Speaker 1: proper fuel trim on that escape, and it brought it 459 00:24:12,560 --> 00:24:15,040 Speaker 1: down to ten percent, and it's dropping the more she drives. 460 00:24:15,080 --> 00:24:18,240 Speaker 1: It is running fuel system cleaner through it, and I'm 461 00:24:18,280 --> 00:24:20,680 Speaker 1: not gonna lie barren Man. Fuel system cleaner with hest 462 00:24:20,720 --> 00:24:23,840 Speaker 1: the high energy solving technology stuff knocked the carbon out 463 00:24:23,880 --> 00:24:25,720 Speaker 1: of that engine and is dropping it more and more 464 00:24:25,880 --> 00:24:28,440 Speaker 1: every day. We're down from twenty one and a half 465 00:24:28,480 --> 00:24:31,880 Speaker 1: points to ten percent. We're gonna probably approach the five 466 00:24:31,920 --> 00:24:34,360 Speaker 1: percent resolution by the time I get out there in February, 467 00:24:34,400 --> 00:24:37,359 Speaker 1: when I make a visit. The point becomes there were 468 00:24:37,520 --> 00:24:40,160 Speaker 1: things for me to look at without a fault code. 469 00:24:40,600 --> 00:24:43,840 Speaker 1: I looked at vital numbers. There's things for them to 470 00:24:44,000 --> 00:24:46,680 Speaker 1: look at without a fault code. Don't wait for a 471 00:24:46,760 --> 00:24:51,000 Speaker 1: fault code. You know, before when cars didn't have check 472 00:24:51,080 --> 00:24:54,639 Speaker 1: engine lights and they still had computers, we diagnosed by 473 00:24:54,800 --> 00:24:58,920 Speaker 1: looking at you know, information, and and that's why they've 474 00:24:58,920 --> 00:25:01,680 Speaker 1: got to do that. My first comment to you would be, 475 00:25:02,200 --> 00:25:05,160 Speaker 1: since there are no codes, how good is you're hearing? 476 00:25:05,320 --> 00:25:07,160 Speaker 1: And at this age you're telling me you're in good shape. 477 00:25:07,200 --> 00:25:08,760 Speaker 1: So you should be able to hear pretty good, right. 478 00:25:10,480 --> 00:25:12,840 Speaker 1: Do you recognize if you turn the key on but 479 00:25:13,000 --> 00:25:16,520 Speaker 1: don't crank the engine, do you recognize Can you hear 480 00:25:16,560 --> 00:25:20,440 Speaker 1: the fuel pump run from the driver's seat? Yes, I 481 00:25:20,520 --> 00:25:22,960 Speaker 1: can if I just barely over the bell of the 482 00:25:23,200 --> 00:25:27,520 Speaker 1: ignition right right. So when it goes into this crank 483 00:25:27,640 --> 00:25:34,440 Speaker 1: no start condition, do you hear the fuel pump run? Um? Not? Well, 484 00:25:34,520 --> 00:25:38,840 Speaker 1: I'm turning it right. So if you if you release 485 00:25:38,920 --> 00:25:41,639 Speaker 1: the key when it's in this no start and you 486 00:25:42,080 --> 00:25:43,960 Speaker 1: really have to give it a five to eight second 487 00:25:44,000 --> 00:25:47,920 Speaker 1: pregnant pause and just sit there and then turn the 488 00:25:48,040 --> 00:25:53,880 Speaker 1: key on and listen, do you hear the pump run? Yes? 489 00:25:54,280 --> 00:25:59,280 Speaker 1: You do? Yes? Okay, So then my next question would 490 00:25:59,280 --> 00:26:03,119 Speaker 1: be what's losing? It's losing fuel or spark? When you 491 00:26:03,200 --> 00:26:05,040 Speaker 1: sit there with the key on. Does the check engine 492 00:26:05,119 --> 00:26:09,320 Speaker 1: light come on with the engine off? Uh? All the 493 00:26:09,760 --> 00:26:12,560 Speaker 1: all the dash lights are lit. I just want to know. 494 00:26:12,720 --> 00:26:15,240 Speaker 1: I want you to pay particular attention to the check 495 00:26:15,320 --> 00:26:17,639 Speaker 1: engine light. I want to know that the PCM, the 496 00:26:17,760 --> 00:26:21,880 Speaker 1: engine controller is awake all right, and if you see 497 00:26:21,920 --> 00:26:24,359 Speaker 1: a check engine light on, you'll know it's awake. It 498 00:26:24,440 --> 00:26:27,199 Speaker 1: may not be working properly, but at least it's alive 499 00:26:27,920 --> 00:26:31,359 Speaker 1: all right now. Now, the third comment I want to 500 00:26:31,400 --> 00:26:35,720 Speaker 1: make is just because the fuel pump runs doesn't mean 501 00:26:36,400 --> 00:26:43,320 Speaker 1: that it's actually producing correct pressure. All right. They said 502 00:26:43,359 --> 00:26:45,760 Speaker 1: they checked they had good fuel pressure, right, but it 503 00:26:45,840 --> 00:26:50,399 Speaker 1: also was starting at that moment, right, yeah, probably, okay, 504 00:26:50,560 --> 00:26:53,439 Speaker 1: so checking it when it's good. You know, I've had 505 00:26:53,480 --> 00:26:55,960 Speaker 1: floods in my basement. I would have asked you this question, 506 00:26:56,000 --> 00:26:57,440 Speaker 1: but I know you're gonna tell me you've never had it. 507 00:26:57,640 --> 00:26:59,760 Speaker 1: I've had floods in my basement when the sump pumps 508 00:26:59,760 --> 00:27:02,479 Speaker 1: don't work right. But they work right most of the time, 509 00:27:02,520 --> 00:27:03,960 Speaker 1: and then every once in a while, the sun pump 510 00:27:04,000 --> 00:27:05,920 Speaker 1: doesn't pump what it should in the water level rises 511 00:27:05,960 --> 00:27:08,840 Speaker 1: and the buzzer goes off. You know what I want 512 00:27:08,840 --> 00:27:10,200 Speaker 1: to I want to see what the pump is doing 513 00:27:10,240 --> 00:27:13,080 Speaker 1: when the problem occurs, not when everything is good. That 514 00:27:13,160 --> 00:27:18,119 Speaker 1: doesn't tell me anything, right, And then and then, you know, 515 00:27:18,359 --> 00:27:21,399 Speaker 1: can they catch this in the act. Is it getting 516 00:27:21,440 --> 00:27:23,800 Speaker 1: to the point where it where it won't start or 517 00:27:23,840 --> 00:27:26,920 Speaker 1: it's got this long extended crank? And when they do 518 00:27:27,080 --> 00:27:29,200 Speaker 1: put a fuel pressure gauge on it, have they pulled 519 00:27:29,240 --> 00:27:35,760 Speaker 1: a fuel sample yet right, well, and it's it's it's 520 00:27:36,560 --> 00:27:38,399 Speaker 1: easy enough to do. If you've got a fuel pressure 521 00:27:38,440 --> 00:27:41,720 Speaker 1: gauge hooked up, you know you should start to. You 522 00:27:41,760 --> 00:27:43,200 Speaker 1: should start to. You know, if you've got a fuel 523 00:27:43,200 --> 00:27:46,240 Speaker 1: pressure gauge hooked up, you should start to. You know. 524 00:27:46,400 --> 00:27:49,160 Speaker 1: When you release it, just hit the release button, dump 525 00:27:49,240 --> 00:27:50,920 Speaker 1: the fuel out the excess hole, put it into a 526 00:27:51,000 --> 00:27:53,680 Speaker 1: clear glass bottle. We use Snapple bottles. We still have 527 00:27:53,760 --> 00:27:57,000 Speaker 1: some Snapple bottles left over. That's my fuel sample. If 528 00:27:57,000 --> 00:27:59,520 Speaker 1: it can fill that bottle in thirty seconds while cranking. 529 00:27:59,800 --> 00:28:01,920 Speaker 1: If I get a clear, good clean sample, I know 530 00:28:02,040 --> 00:28:03,920 Speaker 1: I've got good fuel in the tank, and then I 531 00:28:03,960 --> 00:28:08,560 Speaker 1: can move on. Sometimes doing diagnosis, Actually, let me correct myself. 532 00:28:08,960 --> 00:28:13,080 Speaker 1: Always doing diagnosis is not waiting for the problem to happen. 533 00:28:13,280 --> 00:28:17,000 Speaker 1: It's eliminating known good, to narrow it down to bed 534 00:28:17,480 --> 00:28:21,119 Speaker 1: and you will see that ultimately the more they pursue it. 535 00:28:21,320 --> 00:28:23,160 Speaker 1: I'm not saying this is gonna be simple and easy. 536 00:28:23,400 --> 00:28:25,320 Speaker 1: I'm just saying there's things they can do. It doesn't 537 00:28:25,359 --> 00:28:27,359 Speaker 1: have to be wait for the check engine light to 538 00:28:27,400 --> 00:28:29,320 Speaker 1: come on. Think about that, Jeff, let me go look 539 00:28:29,320 --> 00:28:30,680 Speaker 1: at some of those things. Call me back, you know, 540 00:28:30,720 --> 00:28:34,440 Speaker 1: where to find the five five zero running eating the 541 00:28:34,520 --> 00:28:50,280 Speaker 1: car doctor. I'll be here, thanks by just take your doctor. 542 00:28:50,360 --> 00:28:52,640 Speaker 1: Let's go over to Craig in Wisconsin. ATI two pace 543 00:28:52,720 --> 00:28:55,560 Speaker 1: car Chevy Camaro Craig. Welcome to the car Doctor, sir. 544 00:28:55,640 --> 00:28:59,360 Speaker 1: How can I help? Thanks for taking my call today? 545 00:28:59,560 --> 00:29:03,200 Speaker 1: You here, you two, sir? What's going on? I have 546 00:29:03,400 --> 00:29:07,280 Speaker 1: this uh eighty two indie pace car replica Carimaril have 547 00:29:07,320 --> 00:29:11,640 Speaker 1: been sitting in the garage approximately thirty thou original miles. 548 00:29:12,560 --> 00:29:15,520 Speaker 1: I bought it ninety one for my dad and drove 549 00:29:15,560 --> 00:29:18,200 Speaker 1: a little bit and basically sits in the garage a 550 00:29:18,280 --> 00:29:22,320 Speaker 1: lot and uh four years ago it just parked and 551 00:29:22,400 --> 00:29:26,200 Speaker 1: haven't driven it since. And since then it's leaked, you know, 552 00:29:26,440 --> 00:29:29,160 Speaker 1: a whole bunch of stuff all over the floor. I 553 00:29:29,280 --> 00:29:30,880 Speaker 1: think that next year might be the year I try 554 00:29:30,920 --> 00:29:32,400 Speaker 1: to get it run and get it started or do 555 00:29:32,560 --> 00:29:34,760 Speaker 1: something with it. I'm not really sure where to started again. 556 00:29:35,600 --> 00:29:38,440 Speaker 1: It's pretty much all original, and I'm not really sure 557 00:29:38,480 --> 00:29:40,880 Speaker 1: where he begin with it. Well, you know it's it's 558 00:29:41,440 --> 00:29:43,040 Speaker 1: do we have a dollar limit here? And I guess 559 00:29:43,080 --> 00:29:45,680 Speaker 1: we really can't write. You know, there's when you approach 560 00:29:45,760 --> 00:29:48,160 Speaker 1: something like this, there is no dollar limit, because you've 561 00:29:48,200 --> 00:29:49,720 Speaker 1: got to do what you gotta do to get it running, 562 00:29:50,000 --> 00:29:51,720 Speaker 1: especially the fact that it's a pace Car. It's a 563 00:29:51,760 --> 00:29:54,840 Speaker 1: pretty rare piece. You know, if it's an original pace 564 00:29:54,920 --> 00:29:57,160 Speaker 1: Car replica from Chevrolet, it's it's it's a little bit 565 00:29:57,160 --> 00:30:03,520 Speaker 1: of a notch above a regular eighty two Camaro, right agreed? Okay, 566 00:30:03,880 --> 00:30:07,080 Speaker 1: So you know it's and and I and I bring 567 00:30:07,200 --> 00:30:09,959 Speaker 1: up budget right away because depending upon where you are 568 00:30:10,040 --> 00:30:14,160 Speaker 1: in life, you know, is are we about to restore 569 00:30:14,240 --> 00:30:18,200 Speaker 1: the eighty two pace car and put the kids through college? Um? 570 00:30:18,320 --> 00:30:21,440 Speaker 1: Are we about to restore the pace car and celebrate 571 00:30:21,480 --> 00:30:23,600 Speaker 1: our twenty fifth wedding anniversary and not get the wife 572 00:30:23,600 --> 00:30:25,120 Speaker 1: anything because we spent all the money on the pace 573 00:30:25,200 --> 00:30:28,240 Speaker 1: car and your will be the divorce? Are we about to? 574 00:30:28,960 --> 00:30:31,840 Speaker 1: You know, it's life. Life gets in the way. That's 575 00:30:31,880 --> 00:30:34,160 Speaker 1: the problem with hot rods. So you've got to kind of, 576 00:30:34,480 --> 00:30:38,239 Speaker 1: you know, have balance, right What did what did? What did? Mr? 577 00:30:38,320 --> 00:30:40,960 Speaker 1: Miyagi always tell Daniel Son balance is the key to life, 578 00:30:40,960 --> 00:30:43,360 Speaker 1: and it applies to hot rods as well. You know, 579 00:30:43,680 --> 00:30:45,800 Speaker 1: My theory here is you've got to look at dry 580 00:30:45,880 --> 00:30:48,920 Speaker 1: and wet, all right. If it's wet, it's a fluid, 581 00:30:48,960 --> 00:30:50,800 Speaker 1: it's got to be replaced, and then how good is 582 00:30:50,840 --> 00:30:54,280 Speaker 1: the system that that fluid was in? So obviously break 583 00:30:54,320 --> 00:30:57,160 Speaker 1: fluid needs to be exchanged. You know, you've got to 584 00:30:57,200 --> 00:30:59,959 Speaker 1: go through the fuel system. You've got to be concerned 585 00:31:00,000 --> 00:31:02,920 Speaker 1: earned with fuel in the tank. Is it contaminated? I 586 00:31:03,120 --> 00:31:06,440 Speaker 1: wouldn't second guess this. I would pull the tank and 587 00:31:06,560 --> 00:31:08,320 Speaker 1: not even try to start it on whatever is in 588 00:31:08,360 --> 00:31:11,880 Speaker 1: the tank and open the tank up. Is it? How 589 00:31:12,000 --> 00:31:15,640 Speaker 1: cruddy looking is it? Is the tank usable? Hopefully it is? 590 00:31:16,280 --> 00:31:20,240 Speaker 1: Because you know, replacements aren't going to be great unless 591 00:31:20,280 --> 00:31:23,080 Speaker 1: you can find an original GM tank. And you don't 592 00:31:23,120 --> 00:31:25,560 Speaker 1: want to start replacing parts on this if you don't 593 00:31:25,600 --> 00:31:28,800 Speaker 1: have to, because it sort of ruins the authenticity of it. 594 00:31:28,880 --> 00:31:32,600 Speaker 1: It's a pace car, right, so you know, can you 595 00:31:32,720 --> 00:31:34,720 Speaker 1: can you pull the tank and get it boiled. When 596 00:31:34,720 --> 00:31:36,680 Speaker 1: the tank is down. Look at the rubber hoses at 597 00:31:36,720 --> 00:31:39,200 Speaker 1: both ends of the fuel lines going going from the 598 00:31:39,280 --> 00:31:41,400 Speaker 1: tank to the steel lines going from the steel lines 599 00:31:41,440 --> 00:31:43,720 Speaker 1: to the pump going up to the This should have 600 00:31:43,760 --> 00:31:48,240 Speaker 1: a carburetor on at eight two. Correct cross fire injection. 601 00:31:48,480 --> 00:31:50,600 Speaker 1: Oh this is crossed as a cross fire car. Okay, 602 00:31:50,960 --> 00:31:53,600 Speaker 1: So wherever there's rubber hoses. They're gonna be high pressure, 603 00:31:54,120 --> 00:31:55,920 Speaker 1: and what kind of shape or they are? Right? There's 604 00:31:55,960 --> 00:31:59,200 Speaker 1: a right, there's a there's a port fuel car. Pardon me, um, 605 00:31:59,760 --> 00:32:02,160 Speaker 1: So you've got to take a look at that. Then, 606 00:32:02,720 --> 00:32:04,920 Speaker 1: you know, once I get good clean fuel, then I'm 607 00:32:04,960 --> 00:32:07,480 Speaker 1: gonna feel comfortable trying to start it. Drain the oil, 608 00:32:07,560 --> 00:32:10,040 Speaker 1: fill it up fresh. It's only been four years. Go 609 00:32:10,200 --> 00:32:13,400 Speaker 1: through the cooling system, Try to start it. How does 610 00:32:13,440 --> 00:32:17,080 Speaker 1: it run? Maybe I'd run it, you know, high idole 611 00:32:17,640 --> 00:32:20,800 Speaker 1: for you know, an hour in the driveway. Change the 612 00:32:20,840 --> 00:32:23,360 Speaker 1: oil again. What does the oil come out like? Is 613 00:32:23,400 --> 00:32:26,560 Speaker 1: the engine quiet? Doesn't have any tapping to it? You know, 614 00:32:26,920 --> 00:32:29,240 Speaker 1: it's some of this is gonna be a work in progress. 615 00:32:29,280 --> 00:32:31,360 Speaker 1: It's not gonna be a hey. Let's do it all 616 00:32:31,440 --> 00:32:33,680 Speaker 1: in one shot and then and then see where we go, 617 00:32:34,560 --> 00:32:37,200 Speaker 1: you know. So tell you what, Craig, stay put let me. 618 00:32:37,240 --> 00:32:38,800 Speaker 1: I don't want to rush this. Let me pull over 619 00:32:38,880 --> 00:32:41,040 Speaker 1: and take a pause. When I come back, we'll finish up. 620 00:32:41,040 --> 00:32:42,880 Speaker 1: I'm running aiding the car doctor, and we'll be back 621 00:32:42,960 --> 00:32:58,240 Speaker 1: right after this. Don't go away. Welcome back, car doctor, Craig. 622 00:32:58,280 --> 00:33:02,240 Speaker 1: You're still there, sir. Let me let me finish with 623 00:33:02,280 --> 00:33:05,160 Speaker 1: this real quick before the hour takes us. So once 624 00:33:05,240 --> 00:33:06,920 Speaker 1: we get the tank down and you're right, you know, 625 00:33:07,000 --> 00:33:10,720 Speaker 1: I completely forgot eight two was was port fuel, and 626 00:33:11,160 --> 00:33:13,880 Speaker 1: there's some exotic stuff here, especially the fuel pump in 627 00:33:13,960 --> 00:33:15,800 Speaker 1: the tank. When the tank is down, you can then 628 00:33:15,840 --> 00:33:18,240 Speaker 1: look at the fuel pump. What I change a thirty 629 00:33:18,280 --> 00:33:21,680 Speaker 1: thousand mile original fuel pump for something else? I don't know. 630 00:33:21,800 --> 00:33:23,880 Speaker 1: I'd have to really, it really depends on what sort 631 00:33:23,880 --> 00:33:26,000 Speaker 1: of muck is in the tank. You know, how good 632 00:33:26,080 --> 00:33:28,640 Speaker 1: does the tank look. Is the fuel just yellowed but 633 00:33:28,840 --> 00:33:32,080 Speaker 1: still consistent and clean and clear, then I'd probably reuse 634 00:33:32,160 --> 00:33:34,760 Speaker 1: what you have. But I'll tell you this knowing that 635 00:33:34,840 --> 00:33:38,080 Speaker 1: the car sat thirty years that's I'm sorry, forty years 636 00:33:38,200 --> 00:33:40,480 Speaker 1: or it's well four years, but it's forty years old. 637 00:33:41,120 --> 00:33:44,200 Speaker 1: Right now is the moment where I would reach out 638 00:33:44,280 --> 00:33:47,160 Speaker 1: through my local repair shop if they've got a connection 639 00:33:47,200 --> 00:33:49,560 Speaker 1: at a C Delco. Like I'm an a C Delco 640 00:33:49,720 --> 00:33:52,160 Speaker 1: repair shop, I can get access to a C Delco 641 00:33:52,280 --> 00:33:55,160 Speaker 1: parts like a lot of other things. But what I 642 00:33:55,240 --> 00:33:58,479 Speaker 1: can do is I can have my A C Delco 643 00:33:58,680 --> 00:34:01,640 Speaker 1: distributor re each out to a C Delco at the 644 00:34:01,760 --> 00:34:05,360 Speaker 1: regional and national level. I can search a c Delco 645 00:34:05,440 --> 00:34:09,240 Speaker 1: warehouses four parts that aren't necessarily sitting on the local 646 00:34:09,360 --> 00:34:13,520 Speaker 1: vendor's shelf and like like. For example, I found an 647 00:34:13,560 --> 00:34:17,759 Speaker 1: original alternator from my Monte Carlo, a Delco alternator at 648 00:34:17,960 --> 00:34:20,440 Speaker 1: Delco National, at the national depot. I think there was 649 00:34:20,520 --> 00:34:22,920 Speaker 1: thirty two of them left in the country. I bought one, 650 00:34:23,560 --> 00:34:25,440 Speaker 1: all right, so you know, I got a real I 651 00:34:25,480 --> 00:34:28,200 Speaker 1: got a real Delko g M piece for the car 652 00:34:28,320 --> 00:34:32,080 Speaker 1: that's what fifty years old, So you know there's stuff 653 00:34:32,160 --> 00:34:34,680 Speaker 1: still out there. Now is the time to start thinking 654 00:34:34,719 --> 00:34:38,360 Speaker 1: about it because uh, you know, the cars forty years old, 655 00:34:38,920 --> 00:34:42,120 Speaker 1: and the parts problem for the older cars is only 656 00:34:42,160 --> 00:34:45,000 Speaker 1: gonna get worse. It's just continuing to get worse the 657 00:34:45,160 --> 00:34:47,600 Speaker 1: more we the more we go through this with older cars. 658 00:34:47,680 --> 00:34:49,239 Speaker 1: So you know, do you want to put a fuel 659 00:34:49,280 --> 00:34:53,000 Speaker 1: pump in it? Um injectors? You know there's non issues 660 00:34:53,040 --> 00:34:55,279 Speaker 1: with the injectors after the vehicle is sad a length 661 00:34:55,360 --> 00:34:58,359 Speaker 1: of time maybe at least to purchase a set. I'm 662 00:34:58,360 --> 00:35:01,760 Speaker 1: not saying change them, but the purchase a set because 663 00:35:01,840 --> 00:35:03,600 Speaker 1: if one fails, it's going to be the back one 664 00:35:03,640 --> 00:35:05,719 Speaker 1: on number five on the left side. You're gonna do 665 00:35:05,800 --> 00:35:08,200 Speaker 1: the set and then obviously go through the breaks, go 666 00:35:08,400 --> 00:35:10,560 Speaker 1: through all the belts and hoses, all the you know, 667 00:35:10,760 --> 00:35:14,000 Speaker 1: normal maintenance stuff, and then drive the car. If it's wet, 668 00:35:14,120 --> 00:35:15,640 Speaker 1: change it if it's dry, look at it is a 669 00:35:15,760 --> 00:35:18,080 Speaker 1: dried out and cracked, and then drive the car and 670 00:35:18,200 --> 00:35:20,279 Speaker 1: enjoy it, because letting it sit is only gonna make 671 00:35:20,320 --> 00:35:22,399 Speaker 1: more problems until the next time I'm run a nading 672 00:35:22,440 --> 00:35:25,960 Speaker 1: the car doc reminding you good mechanics aren't expensive, they're priceless. 673 00:35:26,239 --> 00:35:26,520 Speaker 1: See you