WEBVTT - Being Victimized by Scams is Solvable 

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<v Speaker 1>Pushkin, this is solvable. I'm Jacob Weisberg. There are only

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<v Speaker 1>a few real cons that exist, and the bones of

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<v Speaker 1>the story are the same, and they've been the same

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<v Speaker 1>for centuries. Author Maria Khanikova has been writing about these

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<v Speaker 1>stories for a number of years. Her book The Confidence

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<v Speaker 1>Game explores stories of con artists, opportunists, the people who

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<v Speaker 1>build up our trust and then take everything we have.

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<v Speaker 1>I think Bernie made off the late investor who destroyed

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<v Speaker 1>countless lives with false promises and financial theft. But before

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<v Speaker 1>we pledge to fight to abolish all scams, remember this

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<v Speaker 1>another side to those familiar stories too, The flip side

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<v Speaker 1>of our vulnerability too, cons is human connection and trust

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<v Speaker 1>and all the good stuff. So how do we protect

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<v Speaker 1>our loved ones and ourselves? Will scams be an enduring

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<v Speaker 1>part of society forever because we refuse or are unable

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<v Speaker 1>to learn from our mistakes Rather than admitting, Yep, I

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<v Speaker 1>was dumb. I fell for a scam. You say, oh no, no,

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<v Speaker 1>Here are all of the mitigating circumstances and it probably

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<v Speaker 1>wasn't even a scam. So I think that it takes

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<v Speaker 1>a strong person because it's embarrassing, it's embarrassing, because embarrassing

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<v Speaker 1>to admit it. So can scams be solved? Maria Kannakova thinks,

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<v Speaker 1>so being victimized by a scam is actually a solvable problem.

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<v Speaker 1>Maria has gone from investigating the lies we tell ourselves

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<v Speaker 1>to mastering the bluff herself by learning to play poker

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<v Speaker 1>at a world class level and writing about that too.

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<v Speaker 1>So I started by asking her why she's so hooked

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<v Speaker 1>on these concepts of big and small manipulations. My first

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<v Speaker 1>book was about Charlock, So I've kind of traveled this

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<v Speaker 1>gamut from you know, how do you be a detective? Too? Okay,

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<v Speaker 1>what are the what are the bad guys doing? To

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<v Speaker 1>kind of being the bad guy myself but within a game, right, so,

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<v Speaker 1>so there are rules. And one of the reasons that

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<v Speaker 1>I've that it's been such a passion of mine is

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<v Speaker 1>that I hate to see in reality, not in a game.

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<v Speaker 1>I hate to see people being taken advantage of, and

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<v Speaker 1>how often that happens, and how scammers often will target

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<v Speaker 1>the most vulnerable parts of our population, the most vulnerable people,

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<v Speaker 1>and then we as a society target them again by

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<v Speaker 1>blaming them and by saying, oh, well, you were just

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<v Speaker 1>stupid you were just greedy, you were just dumb. You know,

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<v Speaker 1>you shouldn't have fallen for it. I wouldn't have fallen

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<v Speaker 1>for it, and that just gets me. Yeah, well, I

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<v Speaker 1>was going to ask you because of your long standing interest.

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<v Speaker 1>I mean, is this personal for you in any way?

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<v Speaker 1>Have you been scammed yourself or people close to you

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<v Speaker 1>been victim of scams? I personally have not been scammed

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<v Speaker 1>that I know of, but one point I always make

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<v Speaker 1>is that you know, the best scams are ones that

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<v Speaker 1>you're probably not aware of. So I'm sure I've been

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<v Speaker 1>scammed on small things. And when you're about to get

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<v Speaker 1>on the subway, someone stops you and says, hey, you know,

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<v Speaker 1>I'm so sorry. I lost my wallet. Do you have

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<v Speaker 1>the fare for the subway, for the bus, for the train.

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<v Speaker 1>I need to get back to my family. And there's

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<v Speaker 1>so many excuses, and you can do one of two things.

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<v Speaker 1>You can say I think you're a con artist. I'm

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<v Speaker 1>not going to give you any money and walk on.

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<v Speaker 1>You feel kind of shitty, You feel like a bad

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<v Speaker 1>person because what if they actually needed you. I've lost

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<v Speaker 1>my wallet, I've needed help in the past, and I

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<v Speaker 1>think we've all probably been on the other side of that,

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<v Speaker 1>And so the trade off is, yeah, maybe you get scammed,

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<v Speaker 1>but I'd rather take the risk of being the victim

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<v Speaker 1>of a scammer and particular instance, and I'm sure I've

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<v Speaker 1>been scammed that way. Well, that's interesting. I mean, I

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<v Speaker 1>have an experience that still sticks with me from high school.

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<v Speaker 1>I remember in Chicago, where I was growing up, walking

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<v Speaker 1>through Lincoln Park and there was a guy kind of

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<v Speaker 1>ragged looking walking with a gas can, and he stopped

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<v Speaker 1>me and told me this whole sad story about how

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<v Speaker 1>he was trying to get back to Florida to see

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<v Speaker 1>his family and his card run out of gas and

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<v Speaker 1>he needed the money for gas. Now, I was probably

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<v Speaker 1>fifteen years old or something like that, but I think

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<v Speaker 1>I gave him ten dollars, which would have been a

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<v Speaker 1>lot of money to me at the time, and I

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<v Speaker 1>felt kind of good about myself for doing that. And

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<v Speaker 1>then a week later I was walking through the park

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<v Speaker 1>and there was the same guy walking around with his

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<v Speaker 1>gas can, and you know, it just it sticks with

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<v Speaker 1>you because it's a sort of formative experience of misplaced trust.

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<v Speaker 1>You know, the cure or can be worse than the disease,

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<v Speaker 1>right if the cure is to be mistrustful of people

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<v Speaker 1>and to be kind of hard shelled and not have

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<v Speaker 1>empathy for people who seem to be in a bad

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<v Speaker 1>situation because they might be scamming you. That's not a

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<v Speaker 1>good outcome either. I couldn't agree more. I actually saw

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<v Speaker 1>that sentiment phrased in the most beautiful way by Ricky Jay,

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<v Speaker 1>who was a lifelong student of the Khan. He was

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<v Speaker 1>fascinated by them, and he wasn't he wasn't just a magician.

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<v Speaker 1>He was someone who really enjoyed kind of that dark side.

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<v Speaker 1>And he said once in an interview, he said, I

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<v Speaker 1>wouldn't want to live in a world where we can't

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<v Speaker 1>get conned, because that's a world where you can't believe

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<v Speaker 1>in anyone or anything. And I think that there's a

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<v Speaker 1>lot of truth to that that the flip side of

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<v Speaker 1>our vulnerability to cons is human connection and trust and

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<v Speaker 1>all the good stuff. And so it's it's one of

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<v Speaker 1>these things where, you know, do we want to solve

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<v Speaker 1>all cons forever and ever? I don't actually think we do.

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<v Speaker 1>I think we want to target it and be a

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<v Speaker 1>little bit more specific and say, okay, you know, we

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<v Speaker 1>can make ourselves invulnerable to online scams or two kind

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<v Speaker 1>of different scams of that sort. But in terms of

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<v Speaker 1>human to human contact, I think that we're always going

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<v Speaker 1>to have to leave a window open for vulnerability. And

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<v Speaker 1>that's okay, that's really interesting. I want to get into

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<v Speaker 1>the types of scams in a minute, but first I

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<v Speaker 1>want to ask you, just broadly speaking, if we agree

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<v Speaker 1>on that that the solution to scams is not to

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<v Speaker 1>go in mistrustful of everyone you meet, what is the

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<v Speaker 1>way to avoid becoming a victim of scams by actually

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<v Speaker 1>being smarter and a little bit more skeptical and a

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<v Speaker 1>little bit less giving of information about ourselves. The modern

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<v Speaker 1>day person has given up privacy in so many ways.

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<v Speaker 1>You know, we have public profiles on all sorts of

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<v Speaker 1>social media where we list really portant information about ourselves. Obviously,

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<v Speaker 1>you know you've got the big ones. You know your birthday,

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<v Speaker 1>and every single network keeps wanting to know my birthday

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<v Speaker 1>and keeps reminding me, don't you want people to wish

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<v Speaker 1>you a happy birthday? And I say, you know what,

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<v Speaker 1>I'd rather not thank you, because the people who know

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<v Speaker 1>me and who care about me can wish me a

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<v Speaker 1>happy birthday, and I don't need the world at large

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<v Speaker 1>knowing my birthday. But we also post happy things, you know,

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<v Speaker 1>the birth of children, exactly when they were born, the

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<v Speaker 1>date of the time, their weight, their eye color, all

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<v Speaker 1>of these things, happy moments, sad moments, divorces, marriages, it's

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<v Speaker 1>all out there, and this is all information that can

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<v Speaker 1>be used against us by con artists. I always advocate

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<v Speaker 1>and people look at me like I have twenty heads,

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<v Speaker 1>especially when I'm talking to you know, high school students

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<v Speaker 1>or college students, and they just think that I'm this

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<v Speaker 1>complete monster when I say, you know, make things private,

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<v Speaker 1>don't ever accept friend requests from people you don't know,

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<v Speaker 1>don't share these types of things. And it's one of

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<v Speaker 1>these things where I'm pushing against a tide that I

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<v Speaker 1>think I'm going to lose. But that's kind of something

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<v Speaker 1>really really simple that we can do to actually make

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<v Speaker 1>ourselves less vulnerable. The other thing I would say is

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<v Speaker 1>education actually works. So it turns out when you're looking

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<v Speaker 1>at people's susceptibility to cons that if you teach them

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<v Speaker 1>about specific types of cons and what the scripts are

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<v Speaker 1>and how people get to you and what they say

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<v Speaker 1>ahead of time before they're in that hot emotional situation,

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<v Speaker 1>then they're not going to fall for it. So a

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<v Speaker 1>great example is the grandparent scam. So you get a

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<v Speaker 1>phone call. Your grandchild has been in an accident. They're

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<v Speaker 1>in the hospital. We need money. You can't call their

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<v Speaker 1>parents because they were on drugs. You know, they were

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<v Speaker 1>in Mexico. And oh my god, your grandchild really was

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<v Speaker 1>in Mexico on vacation. Surprise, surprise, Right, social media posts

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<v Speaker 1>you can actually use real information, and so you get

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<v Speaker 1>scared and you wire money. This happens all the time.

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<v Speaker 1>But it turns out that if you actually teach people

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<v Speaker 1>about this scam, they stop falling for it. They'll start

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<v Speaker 1>asking verifying questions. So the old you know what I

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<v Speaker 1>always keep coming back to is what we're taught as

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<v Speaker 1>journalists from the very beginning. Trust but verify, Yeah, verify, verify,

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<v Speaker 1>verify whenever you're making an important decision, whenever you're forging

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<v Speaker 1>a new relationship, especially when there's money involved. But even

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<v Speaker 1>if there's no money involved, verify. Don't take things at

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<v Speaker 1>face value when it's actually important. Yeah, but verify, no

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<v Speaker 1>matter how scared you are. The enemy of verification is convenience,

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<v Speaker 1>I mean, slows you down and it's all the pathwords

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<v Speaker 1>you have to remember and the two step verification you

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<v Speaker 1>know to log on to anything, and you know, often

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<v Speaker 1>it's a deterrent to just getting what you want to

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<v Speaker 1>do on the thing you want to read or the

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<v Speaker 1>thing you want to transact online, and of cour ninety

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<v Speaker 1>nine point nine percent of times you'd be fine. So

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<v Speaker 1>it's very tempting not to go through that step in

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<v Speaker 1>the process. Absolutely, I think convenience is the enemy, and

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<v Speaker 1>I will add to that, desire is the other enemy.

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<v Speaker 1>That we often want to believe something is true so

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<v Speaker 1>much that we don't want to verify it. I don't

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<v Speaker 1>actually know the real origin of the phrase to I

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<v Speaker 1>can help someone who might know. Well. Ronald Reagan made

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<v Speaker 1>it famous when he was opening nuclear negotiations with Mikhail Gorbachev.

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<v Speaker 1>And there was a Russian scholars just something I happen

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<v Speaker 1>to know because I wrote a book about Ronald Reagan.

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<v Speaker 1>Suzanne Massey. She was a Russian scholar who his book

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<v Speaker 1>Ronald Reagan read, and he invited her in and she said,

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<v Speaker 1>I want to teach you a phrase in Russian to

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<v Speaker 1>use with Gorbachev. And I can't say it in Russian,

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<v Speaker 1>but it's it's a Russian phrase, trust but verifying, and

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<v Speaker 1>Reagan loved it, and so of course every time he

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<v Speaker 1>kept repeating it and repeating it and every by the

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<v Speaker 1>fifth meeting with GARBAGEV. Garbachev was like, don't say that

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<v Speaker 1>trust verify. Think again. But it is a good it's

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<v Speaker 1>a very good lesson to apply. And you know a

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<v Speaker 1>lot of places, right So imagine we're talking about the

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<v Speaker 1>online environment right now. A lot of scams online happen

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<v Speaker 1>on dating websites where you meet someone and they're not

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<v Speaker 1>who they say there they are, and there's a lot

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<v Speaker 1>of emotional stuff involved. And in that sense, you don't

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<v Speaker 1>verify because of convenience. You don't verify because you want

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<v Speaker 1>to believe in this. You want to believe that it's

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<v Speaker 1>wonderful and it's great, and you're meeting someone who really

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<v Speaker 1>cares about you, and so you're willing to overlook a

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<v Speaker 1>lot of things. And so I think that if when

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<v Speaker 1>you put those things together, they are a potent combination

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<v Speaker 1>towards not verifying and towards just trusting. Has there been

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<v Speaker 1>innovation and surely that is one of the oldest categories

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<v Speaker 1>of scamming. Is is there any digital innovation around that,

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<v Speaker 1>or is this simply an old form being distributed via

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<v Speaker 1>new technology. Yeah. I think the answer to both of

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<v Speaker 1>those things is yes, in the sense that there are

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<v Speaker 1>only a few real cons that exist, and the bones

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<v Speaker 1>of the story are the same, and they've been the

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<v Speaker 1>same for centuries, and they just get kind of updated

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<v Speaker 1>with the time and with the place. It's funny, I

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<v Speaker 1>think that every single time there's a new technology, one

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<v Speaker 1>of the first movers to adapt it is the con artist.

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<v Speaker 1>So you'd probably soon after you've had the Alexander graham

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<v Speaker 1>bell first phone call, probably the next one was a

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<v Speaker 1>telemarketer or some sort of a scam phone call soon

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<v Speaker 1>on its heels. So every new technology just invites its

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<v Speaker 1>ease of access. The Internet is just kind of this

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<v Speaker 1>absolute gold mine for con artists, not just because of

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<v Speaker 1>the information we provide, but because there's such easy access

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<v Speaker 1>to so many people and dating sites. You already have

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<v Speaker 1>your victims pre screening themselves. They're going on there because

0:13:09.396 --> 0:13:13.156
<v Speaker 1>they're lonely, they're vulnerable, they're looking for connection, they're looking

0:13:13.196 --> 0:13:15.916
<v Speaker 1>for something. One of the things that we find about

0:13:15.956 --> 0:13:19.756
<v Speaker 1>the victims of con artists are it doesn't really matter

0:13:19.836 --> 0:13:22.596
<v Speaker 1>how educated they are, or how old they are or

0:13:22.636 --> 0:13:25.996
<v Speaker 1>any of that. But what does matter is where they

0:13:26.036 --> 0:13:29.436
<v Speaker 1>are in their life in terms of are you going

0:13:29.476 --> 0:13:32.476
<v Speaker 1>through a moment of transition? Are you emotionally vulnerable? And

0:13:32.516 --> 0:13:34.916
<v Speaker 1>it turns out that those moments of transition and change

0:13:35.116 --> 0:13:38.836
<v Speaker 1>are the times when you're most likely to get scammed.

0:13:43.036 --> 0:13:49.316
<v Speaker 1>Scams play on kind of primary emotions, you know, lust, loneliness, fear,

0:13:49.556 --> 0:13:54.516
<v Speaker 1>and greed. It's interesting how many scams are openly from

0:13:54.596 --> 0:13:58.916
<v Speaker 1>someone engaging in corruption inviting you to participate it or

0:13:58.996 --> 0:14:01.596
<v Speaker 1>help them in their corruption. I mean, I think of

0:14:01.636 --> 0:14:04.196
<v Speaker 1>that classically as the you know, the son of the

0:14:04.316 --> 0:14:07.516
<v Speaker 1>Nigerian oil minister scam. You know where you get a

0:14:07.596 --> 0:14:10.236
<v Speaker 1>text or an email saying this is money in a

0:14:10.276 --> 0:14:13.516
<v Speaker 1>bank account and I need your help to access it

0:14:13.756 --> 0:14:16.116
<v Speaker 1>and I'll share it with you. That is be a

0:14:16.156 --> 0:14:21.116
<v Speaker 1>thief with me. Indeed. Indeed, and why not that Nigerian

0:14:21.196 --> 0:14:24.556
<v Speaker 1>oil minister didn't get it fairly anyway, so they have

0:14:24.676 --> 0:14:29.516
<v Speaker 1>it coming. It's wonderful what we can justify when some

0:14:29.556 --> 0:14:32.236
<v Speaker 1>poor person is actually the son of the Nigerian oil

0:14:32.276 --> 0:14:35.756
<v Speaker 1>minister and has I imagine he has very little credibility

0:14:37.036 --> 0:14:39.756
<v Speaker 1>when it when he explains who he is. But you know,

0:14:39.796 --> 0:14:43.716
<v Speaker 1>I was thinking about this. Bernie Madeoff recently died, and

0:14:44.436 --> 0:14:48.836
<v Speaker 1>one of the interesting subtleties of the Madeoff case is

0:14:48.996 --> 0:14:53.436
<v Speaker 1>that an argument was made that many of his investors

0:14:54.196 --> 0:14:57.916
<v Speaker 1>thought he was a scammer. They just misunderstood the type

0:14:57.916 --> 0:15:01.356
<v Speaker 1>of scam. They thought he was involved in insider trading,

0:15:01.796 --> 0:15:05.036
<v Speaker 1>and they were beneficiaries of it, because, of course, it

0:15:05.076 --> 0:15:09.076
<v Speaker 1>was very un usual, unrealistic for a stock market investor

0:15:09.636 --> 0:15:17.636
<v Speaker 1>to generate consistent double digit returns. So sophisticated investors either

0:15:17.716 --> 0:15:21.756
<v Speaker 1>weren't paying attention or had an inkling that something was up.

0:15:22.196 --> 0:15:24.476
<v Speaker 1>They just didn't realize that they were the victims. They

0:15:24.516 --> 0:15:28.676
<v Speaker 1>thought they were, that he was victimizing other people and

0:15:28.956 --> 0:15:31.116
<v Speaker 1>you know, they didn't need to know about it. Was

0:15:31.156 --> 0:15:33.436
<v Speaker 1>that your understanding of what was going on there. It

0:15:33.516 --> 0:15:36.156
<v Speaker 1>was my understanding of some of it, but some of

0:15:36.156 --> 0:15:41.516
<v Speaker 1>it was also just people really being taken advantage of. So, yeah,

0:15:41.556 --> 0:15:44.476
<v Speaker 1>there were some sophisticated adventistors with made Off, but there

0:15:44.476 --> 0:15:46.796
<v Speaker 1>were also people who just gave him their life savings

0:15:46.916 --> 0:15:49.916
<v Speaker 1>because they'd heard from others who they trusted that this

0:15:49.956 --> 0:15:52.516
<v Speaker 1>is someone who's good at what he does, and he

0:15:52.676 --> 0:15:55.436
<v Speaker 1>ruined their lives completely. I mean, he wiped them out.

0:15:55.796 --> 0:15:59.476
<v Speaker 1>And I think that it's important not to lump everyone

0:15:59.516 --> 0:16:01.636
<v Speaker 1>in together, because I do think that there were people

0:16:01.716 --> 0:16:05.516
<v Speaker 1>who really weren't sophisticated and who don't understand that those

0:16:05.556 --> 0:16:09.116
<v Speaker 1>types of returns are crazy, and who just say, oh,

0:16:09.156 --> 0:16:12.356
<v Speaker 1>you know, it's a great opportunity. Right. It's not actually

0:16:12.396 --> 0:16:15.676
<v Speaker 1>crazy in the modern world to see these sorts of

0:16:16.236 --> 0:16:19.436
<v Speaker 1>sometimes insane returns, And if you're not a sophisticated investor,

0:16:19.956 --> 0:16:24.076
<v Speaker 1>it's not necessarily greed in the sense of ha ha,

0:16:24.676 --> 0:16:27.836
<v Speaker 1>he's taking advantage of someone on my behalf. It's the

0:16:27.916 --> 0:16:30.516
<v Speaker 1>sense that I've worked really hard. These are my life savings,

0:16:30.636 --> 0:16:35.236
<v Speaker 1>and I found a smart opportunity, so why not take

0:16:35.276 --> 0:16:38.916
<v Speaker 1>advantage of it. Other people who are smart are doing it,

0:16:39.076 --> 0:16:42.236
<v Speaker 1>so why not me. Let me invest in crypto. Look

0:16:42.236 --> 0:16:45.436
<v Speaker 1>at the returns people are getting. That seems like a

0:16:45.516 --> 0:16:48.436
<v Speaker 1>really great thing to do. Let me buy some of

0:16:48.436 --> 0:16:52.156
<v Speaker 1>that coin. Oh boy, I'm a millionaire. I'm glad you

0:16:52.196 --> 0:16:54.196
<v Speaker 1>brought up crypto because I wanted to ask you whether

0:16:54.276 --> 0:16:56.916
<v Speaker 1>that qualified as a scam, or what part of it

0:16:56.996 --> 0:17:00.276
<v Speaker 1>might qualify as a scam. I mean, you have simultaneously

0:17:00.356 --> 0:17:05.836
<v Speaker 1>presumably a speculative bubble, which isn't necessarily made off type

0:17:05.836 --> 0:17:10.996
<v Speaker 1>scam where someone is benefiting from it. People are all participating,

0:17:11.036 --> 0:17:14.756
<v Speaker 1>and it's fueled by the greater full theory. And then

0:17:14.796 --> 0:17:17.836
<v Speaker 1>there's just stupidity, you know, making investing a lot of

0:17:17.876 --> 0:17:20.996
<v Speaker 1>money and things that are worthless. I saw recently a

0:17:21.196 --> 0:17:24.716
<v Speaker 1>report about a Delhi and New Jersey that trades on

0:17:24.756 --> 0:17:28.716
<v Speaker 1>the Penny stock exchange that has a market capitalization of

0:17:28.756 --> 0:17:31.836
<v Speaker 1>one hundred and ten million dollars and had revenues last

0:17:31.876 --> 0:17:34.756
<v Speaker 1>year of thirty seven thousand dollars. So, you know, I

0:17:34.756 --> 0:17:36.436
<v Speaker 1>don't know if that's a scam, it's just a really

0:17:36.476 --> 0:17:39.396
<v Speaker 1>stupid investment. And then you now have to have what

0:17:39.476 --> 0:17:42.676
<v Speaker 1>looks a little bit like a new phenomenon, which is

0:17:43.116 --> 0:17:49.556
<v Speaker 1>especially on cryptocurrency, things that are openly stupid investments that

0:17:49.636 --> 0:17:54.396
<v Speaker 1>have no value, that don't even pretend otherwise doge coin,

0:17:54.796 --> 0:17:59.596
<v Speaker 1>whatever whatever it is, and people participating in them knowing

0:17:59.756 --> 0:18:02.636
<v Speaker 1>it's a scam or knowing it has no value. Is

0:18:02.716 --> 0:18:04.956
<v Speaker 1>that all as old as time or are there actually

0:18:04.956 --> 0:18:08.516
<v Speaker 1>some new things happening here? So it's a fascinating question.

0:18:08.636 --> 0:18:11.116
<v Speaker 1>And if I knew the answer, then I would know

0:18:11.276 --> 0:18:15.956
<v Speaker 1>to either drastically short crypto or to invest everything I

0:18:15.996 --> 0:18:19.676
<v Speaker 1>own in it. And I don't. I don't understand the space.

0:18:20.156 --> 0:18:23.396
<v Speaker 1>That's why I actually have never invested in crypto myself.

0:18:23.916 --> 0:18:27.316
<v Speaker 1>It has all the markings of bubbles of your It

0:18:27.356 --> 0:18:32.756
<v Speaker 1>looks like John law and he had this crazy idea.

0:18:32.956 --> 0:18:37.076
<v Speaker 1>It's the basis of markets now, where instead of having

0:18:37.116 --> 0:18:40.916
<v Speaker 1>something that's backed in gold, you back it in you

0:18:41.196 --> 0:18:45.476
<v Speaker 1>issue shares and you have kind of this partnership agreement

0:18:46.276 --> 0:18:49.076
<v Speaker 1>and you can speculate in things then, and you can

0:18:49.116 --> 0:18:54.516
<v Speaker 1>infuse the economy with more liquidity. And he ended up

0:18:55.196 --> 0:18:57.836
<v Speaker 1>basically convincing the government of France that this was going

0:18:57.876 --> 0:19:01.316
<v Speaker 1>to be a great idea, and everyone invested in this

0:19:01.356 --> 0:19:04.356
<v Speaker 1>great opportunity in America that was going to buy up

0:19:04.356 --> 0:19:08.076
<v Speaker 1>all sorts of land and do great things, and people

0:19:08.156 --> 0:19:12.036
<v Speaker 1>became million errors overnight, and then that whole bubble crashed

0:19:12.156 --> 0:19:15.196
<v Speaker 1>and everyone went broke and Law went to prison. That

0:19:15.356 --> 0:19:19.276
<v Speaker 1>was that. But there's this kind of great debate. Was

0:19:19.356 --> 0:19:21.876
<v Speaker 1>John Lawe kind of a brilliant economic innovator and I

0:19:21.876 --> 0:19:24.836
<v Speaker 1>just didn't end up working or was he a con artist?

0:19:25.156 --> 0:19:29.476
<v Speaker 1>I was surprised at how bitter the disagreement is between

0:19:29.476 --> 0:19:32.356
<v Speaker 1>economists about whether John Law was a good guy or

0:19:32.396 --> 0:19:35.796
<v Speaker 1>a bad guy. I feel like with crypto, you know,

0:19:36.396 --> 0:19:40.236
<v Speaker 1>you have this situation where it's totally new once again,

0:19:40.476 --> 0:19:45.236
<v Speaker 1>and it's also backed by seemingly nothing, and so I

0:19:45.316 --> 0:19:47.476
<v Speaker 1>have no idea. I don't know if people are going

0:19:47.516 --> 0:19:49.796
<v Speaker 1>to end up in jail. I don't know if it's

0:19:49.836 --> 0:19:53.396
<v Speaker 1>a con or a bubble, or if it's going to

0:19:53.436 --> 0:19:57.796
<v Speaker 1>be the future. And a lot of smart people that

0:19:57.996 --> 0:20:00.116
<v Speaker 1>I respect say it's the future, and a lot of

0:20:00.156 --> 0:20:04.156
<v Speaker 1>smart people I respect say it's a bubble. It has

0:20:04.196 --> 0:20:06.476
<v Speaker 1>all the hallmarks of a scam. But well, one thing

0:20:06.516 --> 0:20:08.396
<v Speaker 1>we can be fairly sure about is where you have

0:20:08.556 --> 0:20:11.076
<v Speaker 1>that kind of financial hype, they're going to be scams

0:20:11.116 --> 0:20:14.036
<v Speaker 1>around it. Yes, so bitcoin may not be a scam

0:20:14.036 --> 0:20:17.516
<v Speaker 1>in any conventional sense, but there are surely scammers who

0:20:17.756 --> 0:20:21.676
<v Speaker 1>see people's eagerness to profit from this phenomenon and are

0:20:21.796 --> 0:20:26.676
<v Speaker 1>figuring out how to scam them around cryptocurrency. So to

0:20:26.716 --> 0:20:31.116
<v Speaker 1>avoid being scammed in general, we are to a significant

0:20:31.116 --> 0:20:35.796
<v Speaker 1>degree resisting human nature, which is really tough. So what

0:20:35.916 --> 0:20:43.516
<v Speaker 1>are the Maria Conakova takeaways? The precepts to avoid getting

0:20:43.556 --> 0:20:46.916
<v Speaker 1>in the situation where you're vulnerable to a scam. And also,

0:20:47.316 --> 0:20:49.676
<v Speaker 1>you know, when you think aren't sure if something's a

0:20:49.716 --> 0:20:53.436
<v Speaker 1>scam or not, to assess whether whether to misprust it,

0:20:54.556 --> 0:20:57.436
<v Speaker 1>trust but verify. So the more you want something to

0:20:57.476 --> 0:21:00.756
<v Speaker 1>be true, the more you need to actually ask questions,

0:21:00.796 --> 0:21:04.636
<v Speaker 1>be skeptical, and know what you're going to say when

0:21:04.676 --> 0:21:08.676
<v Speaker 1>people put up a fight and get indignant. Because oftentimes

0:21:09.156 --> 0:21:13.036
<v Speaker 1>these conversations are difficult to have, and so we rather

0:21:13.116 --> 0:21:15.636
<v Speaker 1>avoid having them, and so we end up not having them.

0:21:15.916 --> 0:21:18.036
<v Speaker 1>And so I actually think that a lot of it

0:21:18.076 --> 0:21:22.316
<v Speaker 1>comes from preparation, from actually figuring out ahead of time.

0:21:22.556 --> 0:21:25.276
<v Speaker 1>You know, Okay, you know I think that this I'm

0:21:25.276 --> 0:21:28.396
<v Speaker 1>going to have to have this difficult conversation. This person

0:21:28.516 --> 0:21:30.556
<v Speaker 1>might tell me I can't believe you don't trust me?

0:21:30.876 --> 0:21:32.556
<v Speaker 1>You know who do you think I am? They might

0:21:32.636 --> 0:21:34.796
<v Speaker 1>yell at me, and this is what I'm going to say,

0:21:35.036 --> 0:21:38.156
<v Speaker 1>going to say, I do trust you, I completely understand. However,

0:21:38.756 --> 0:21:41.636
<v Speaker 1>you know I need you to be able to verify this.

0:21:41.756 --> 0:21:44.796
<v Speaker 1>I'm sure you can understand that it's a lot of

0:21:44.796 --> 0:21:48.156
<v Speaker 1>money or whatever it is, and think about it ahead

0:21:48.196 --> 0:21:50.316
<v Speaker 1>of time and think through things ahead of time. The

0:21:50.356 --> 0:21:54.116
<v Speaker 1>other thing I would say is to never make decisions

0:21:54.116 --> 0:21:56.316
<v Speaker 1>in the heat of the moment. And that's also easier

0:21:56.356 --> 0:22:00.436
<v Speaker 1>said than done. But just think right now as you're

0:22:00.476 --> 0:22:04.156
<v Speaker 1>listening to this, is it ever true that someone is

0:22:04.196 --> 0:22:08.156
<v Speaker 1>going to die if you don't make a payment immediately?

0:22:09.236 --> 0:22:12.796
<v Speaker 1>Is it true that the IRS is suddenly going to

0:22:12.916 --> 0:22:15.836
<v Speaker 1>arrest you if you do not immediately do this or

0:22:15.956 --> 0:22:19.636
<v Speaker 1>immediately do that. One of the things that scams often

0:22:19.676 --> 0:22:22.636
<v Speaker 1>do is they create this feeling of immediacy, of pressure

0:22:22.716 --> 0:22:24.516
<v Speaker 1>so that you act in the heat of the moment.

0:22:24.876 --> 0:22:27.156
<v Speaker 1>And the number one thing that you can do is

0:22:27.196 --> 0:22:31.236
<v Speaker 1>to step back and reflect and actually have time, because

0:22:31.276 --> 0:22:35.316
<v Speaker 1>time is the great and to emotion and to kind

0:22:35.356 --> 0:22:40.436
<v Speaker 1>of the heat of an emotional moment, and it cools

0:22:40.556 --> 0:22:43.156
<v Speaker 1>it naturally cools you off and helps you reflect and

0:22:43.196 --> 0:22:46.916
<v Speaker 1>helps you figure things out. And so if you can

0:22:47.076 --> 0:22:50.956
<v Speaker 1>pause and not act immediately, I think that's going to

0:22:50.996 --> 0:22:53.676
<v Speaker 1>prevent a lot of scams. And the funny thing is

0:22:54.116 --> 0:22:59.196
<v Speaker 1>that these sorts of safeguards do exist in a lot

0:22:59.236 --> 0:23:03.196
<v Speaker 1>of infrastructure, and we tend to ignore it and try

0:23:03.236 --> 0:23:06.836
<v Speaker 1>to push through it so that we can act right away.

0:23:06.996 --> 0:23:09.276
<v Speaker 1>It's like a bank, you know, if you're trying to

0:23:09.436 --> 0:23:13.196
<v Speaker 1>perform a suspicious transaction will often say you know, hey,

0:23:13.356 --> 0:23:17.636
<v Speaker 1>you know, pause, we don't want you to actually do this.

0:23:18.116 --> 0:23:20.276
<v Speaker 1>It might be a scam and you get mad at

0:23:20.276 --> 0:23:25.076
<v Speaker 1>the bank rather than say, oh, maybe they're actually doing

0:23:25.156 --> 0:23:28.836
<v Speaker 1>something that's good for me. But that's I think finding

0:23:28.876 --> 0:23:32.196
<v Speaker 1>moments of reflection, I think is a really important way

0:23:32.236 --> 0:23:35.516
<v Speaker 1>that we can avoid being scammed. And the final kind

0:23:35.556 --> 0:23:38.916
<v Speaker 1>of psychological tool that I have that I think can

0:23:38.956 --> 0:23:42.556
<v Speaker 1>be incredibly useful is if you think something might be

0:23:42.596 --> 0:23:44.956
<v Speaker 1>a scam, or if you really want to believe something

0:23:45.556 --> 0:23:48.196
<v Speaker 1>or kind off you are about to make a decision,

0:23:49.556 --> 0:23:53.356
<v Speaker 1>think about what you would tell someone else if they

0:23:53.356 --> 0:23:56.476
<v Speaker 1>were in that situation. Try to imagine that it's not

0:23:56.516 --> 0:24:01.836
<v Speaker 1>actually you. Try to imagine that it's your best friend,

0:24:02.276 --> 0:24:07.196
<v Speaker 1>your brother, your neighbor, someone who isn't you, and just

0:24:07.516 --> 0:24:12.076
<v Speaker 1>walk through that scenario. Is it believable? Imagine they're telling

0:24:12.116 --> 0:24:14.956
<v Speaker 1>you that they have this opportunity, or that someone's calling

0:24:14.996 --> 0:24:17.316
<v Speaker 1>them and telling them that this is happening. What would

0:24:17.316 --> 0:24:19.036
<v Speaker 1>you tell them? What advice would you give? Would you

0:24:19.076 --> 0:24:22.956
<v Speaker 1>say this is amazing, transfer money immediately, or would you say,

0:24:22.996 --> 0:24:25.396
<v Speaker 1>wait a second. Here are the questions you should be asking,

0:24:25.436 --> 0:24:27.876
<v Speaker 1>Here are the red flags you should be looking out for,

0:24:27.996 --> 0:24:31.156
<v Speaker 1>because we're so much better at being objective when we're

0:24:31.196 --> 0:24:34.596
<v Speaker 1>talking about someone else. There's one more question I want

0:24:34.596 --> 0:24:37.356
<v Speaker 1>to ask you, which is whether some societies are just

0:24:37.516 --> 0:24:41.276
<v Speaker 1>more written with scams and prone to scams than others,

0:24:41.476 --> 0:24:44.916
<v Speaker 1>and also whether the same society at different points of

0:24:44.956 --> 0:24:48.916
<v Speaker 1>time are more afflicted by scams. You know, when patent

0:24:48.996 --> 0:24:52.356
<v Speaker 1>medicine was all the rage, where there just more scams

0:24:52.356 --> 0:24:55.316
<v Speaker 1>in America than there are now, or you know, to

0:24:55.676 --> 0:24:58.036
<v Speaker 1>bring it a little closer to home, when we had

0:24:58.076 --> 0:25:01.196
<v Speaker 1>a kind of amazing scam or as president, is that

0:25:01.236 --> 0:25:03.676
<v Speaker 1>tone set at the top and does it trickle down

0:25:03.996 --> 0:25:07.876
<v Speaker 1>to scamming elsewhere as opposed to when you don't have

0:25:07.956 --> 0:25:12.796
<v Speaker 1>someone like that office. Absolutely, yes, the tone is set

0:25:12.836 --> 0:25:16.476
<v Speaker 1>at the top. There are societies with more scams than others.

0:25:16.996 --> 0:25:20.436
<v Speaker 1>There are times in a society where there are more

0:25:20.476 --> 0:25:26.476
<v Speaker 1>scams than other times, and it's not something that's innate

0:25:26.676 --> 0:25:29.956
<v Speaker 1>to the humans there, but it is something that is

0:25:30.116 --> 0:25:34.556
<v Speaker 1>created by social circumstances. So if your president is a

0:25:34.596 --> 0:25:38.116
<v Speaker 1>con artist, yeah, absolutely, there are going to be more

0:25:38.196 --> 0:25:42.316
<v Speaker 1>scams and more cons not just because suddenly there are

0:25:42.436 --> 0:25:46.196
<v Speaker 1>more scammers, but because the norms change because people who

0:25:46.676 --> 0:25:50.596
<v Speaker 1>might be more law abiding in normal times suddenly feel

0:25:50.636 --> 0:25:55.676
<v Speaker 1>empowered to cross that line. So a country like Russia today,

0:25:55.996 --> 0:25:58.716
<v Speaker 1>which has had such a long history, you know, as

0:25:59.196 --> 0:26:02.636
<v Speaker 1>the Soviet Union, as Russia, and where people have pretty

0:26:02.636 --> 0:26:06.196
<v Speaker 1>low levels of trust, one of the countries with the

0:26:06.236 --> 0:26:09.316
<v Speaker 1>highest levels of scams. There's just so much to take

0:26:09.316 --> 0:26:12.636
<v Speaker 1>advantage of and so much is broken. And whenever you

0:26:12.676 --> 0:26:16.636
<v Speaker 1>have a society where informal organizations have to step up

0:26:17.596 --> 0:26:21.556
<v Speaker 1>to provide any sort of services, that also opens up

0:26:21.556 --> 0:26:25.036
<v Speaker 1>the possibility for scams. But this idea that if scams

0:26:25.036 --> 0:26:28.036
<v Speaker 1>are flourishing, people will same people will get scammed and

0:26:28.116 --> 0:26:30.956
<v Speaker 1>scammed again is a little at odds with the idea

0:26:31.036 --> 0:26:34.276
<v Speaker 1>that once people are scammed, they can be disillusioned and

0:26:34.356 --> 0:26:38.396
<v Speaker 1>become savvier and more skeptical. I mean, we recently did

0:26:38.396 --> 0:26:41.276
<v Speaker 1>an episode of True Yeah, we'll give you an example.

0:26:41.316 --> 0:26:42.956
<v Speaker 1>We just did, and you can tell me why it

0:26:42.996 --> 0:26:47.676
<v Speaker 1>doesn't apply. We recently did an episode of Solvable about

0:26:47.836 --> 0:26:51.156
<v Speaker 1>cults with a woman named Diane ben Scoter who was

0:26:51.196 --> 0:26:54.876
<v Speaker 1>a mooney in the seventies, and I would wager that

0:26:54.956 --> 0:26:57.556
<v Speaker 1>she is the least likely person to fall for a

0:26:57.636 --> 0:27:01.636
<v Speaker 1>cult scam. Ever, again, because she's devoted her career to

0:27:01.716 --> 0:27:04.996
<v Speaker 1>figuring out how it works. Right, So you're saying that

0:27:05.116 --> 0:27:08.276
<v Speaker 1>isn't it isn't common to learn from the experience in

0:27:08.316 --> 0:27:13.996
<v Speaker 1>that way. She is actually not unique but rare in

0:27:14.196 --> 0:27:16.996
<v Speaker 1>the fact that she knows she was the victim of

0:27:17.036 --> 0:27:20.236
<v Speaker 1>a cult, and she, as you say, she's devoted her

0:27:20.276 --> 0:27:23.316
<v Speaker 1>life to trying to figure out how it works and

0:27:23.356 --> 0:27:27.396
<v Speaker 1>how to avoid something like that. Most people, when they

0:27:27.436 --> 0:27:33.516
<v Speaker 1>get scammed won't admit it because they would rather lie

0:27:33.596 --> 0:27:36.156
<v Speaker 1>to themselves and say, oh, it wasn't really a scam,

0:27:36.556 --> 0:27:39.836
<v Speaker 1>you know, let's make excuses. That was just a failed opportunity,

0:27:39.876 --> 0:27:43.996
<v Speaker 1>It was this, it was that, And the cognitive dissonance

0:27:44.076 --> 0:27:46.996
<v Speaker 1>is so high that they just go through all of

0:27:47.036 --> 0:27:51.636
<v Speaker 1>these hoops of rationalization about why I'm not the type

0:27:51.636 --> 0:27:54.676
<v Speaker 1>of person who normally fall for a scam, but this

0:27:54.796 --> 0:27:58.436
<v Speaker 1>was a unique circumstance. But the fact that you've rationalized

0:27:58.556 --> 0:28:02.076
<v Speaker 1>so much of it away actually leaves you quite vulnerable,

0:28:02.596 --> 0:28:05.636
<v Speaker 1>because rather than admitting, yep, I was dumb, I fell

0:28:05.716 --> 0:28:08.596
<v Speaker 1>for a scam, you say, oh, no, no, here all

0:28:08.636 --> 0:28:11.836
<v Speaker 1>of the getting circumstances, then it probably wasn't even a scam.

0:28:12.156 --> 0:28:15.356
<v Speaker 1>So I think that it takes a strong person because

0:28:15.356 --> 0:28:20.596
<v Speaker 1>it's embarrassing to it's embarrassing, to embarrassing to admit it. Yeah,

0:28:20.636 --> 0:28:22.796
<v Speaker 1>it's it's a hit to your reputation and to our

0:28:22.836 --> 0:28:25.676
<v Speaker 1>sense of self. You know, I'm not the kind of

0:28:25.796 --> 0:28:29.476
<v Speaker 1>person who falls for a scam like that. A lot

0:28:29.516 --> 0:28:34.516
<v Speaker 1>of times people don't even report it because it's heartbreaking

0:28:34.556 --> 0:28:37.556
<v Speaker 1>to their families and they know it, and their families

0:28:37.596 --> 0:28:40.516
<v Speaker 1>had sometimes even warned them, and they did it anyway,

0:28:40.596 --> 0:28:44.556
<v Speaker 1>and so they feel just they feel like they've let

0:28:44.596 --> 0:28:48.196
<v Speaker 1>everyone down, and so they just they won't even admit it. Marie,

0:28:48.316 --> 0:28:51.836
<v Speaker 1>you've been talking about ways that individuals can make themselves

0:28:51.916 --> 0:28:55.516
<v Speaker 1>less susceptible to scamming, But what about the role for

0:28:55.676 --> 0:29:01.596
<v Speaker 1>government and institutions in protecting people against scams. I do

0:29:01.716 --> 0:29:04.156
<v Speaker 1>think that there's certainly a role to be played by

0:29:04.196 --> 0:29:08.876
<v Speaker 1>institutions that get used as friends for scams, and there

0:29:09.276 --> 0:29:12.796
<v Speaker 1>as simple as actually using some of these same psychological

0:29:12.836 --> 0:29:15.436
<v Speaker 1>tools that we've been talking about on an individual level,

0:29:15.756 --> 0:29:19.156
<v Speaker 1>but ratcheting it up to an institutional level. It doesn't

0:29:19.156 --> 0:29:21.556
<v Speaker 1>even have to be a bank, if you're a dating website,

0:29:21.916 --> 0:29:25.916
<v Speaker 1>if you are a place where you know that scams

0:29:26.156 --> 0:29:29.756
<v Speaker 1>take place, and scammers take advantage of your infrastructure. Also,

0:29:29.916 --> 0:29:33.356
<v Speaker 1>try to have some safeguards in place. Now there's some

0:29:33.436 --> 0:29:38.236
<v Speaker 1>really great new AI capability to try to scan images

0:29:38.316 --> 0:29:41.476
<v Speaker 1>and figure out is this a stock photo? Is this

0:29:41.756 --> 0:29:44.996
<v Speaker 1>photo appearing in more than one profile. I don't actually

0:29:45.076 --> 0:29:48.076
<v Speaker 1>know if a lot of websites are using that sort

0:29:48.076 --> 0:29:50.916
<v Speaker 1>of capability, but it exists, and I would argue that

0:29:50.956 --> 0:29:53.116
<v Speaker 1>it's on them that they should actually be trying to

0:29:53.156 --> 0:29:55.396
<v Speaker 1>protect their users by doing things like that and trying

0:29:55.436 --> 0:30:00.276
<v Speaker 1>to flag proactively people who might be scammers. So yeah, absolutely,

0:30:00.356 --> 0:30:03.636
<v Speaker 1>I think on all of those levels there's room to

0:30:03.756 --> 0:30:07.116
<v Speaker 1>try to protect the consumer, to try to protect us.

0:30:09.156 --> 0:30:11.516
<v Speaker 1>Ya Kanakova is the New York Times bestselling author of

0:30:11.556 --> 0:30:15.396
<v Speaker 1>The Biggest Bluff, The Confidence Game, and Mastermind How to

0:30:15.436 --> 0:30:18.516
<v Speaker 1>Think Like Sherlock Holmes. To learn more about scams and

0:30:18.516 --> 0:30:20.876
<v Speaker 1>how to protect yourself, check out the links in our

0:30:20.916 --> 0:30:24.796
<v Speaker 1>show notes and Solvable Fans. As we mentioned recently, we

0:30:24.876 --> 0:30:27.876
<v Speaker 1>have a great news to share with you. Host Ronald

0:30:27.916 --> 0:30:30.796
<v Speaker 1>Young Junior is joining our team. Some people I think

0:30:30.796 --> 0:30:33.476
<v Speaker 1>are very good at being a host, but for me,

0:30:33.556 --> 0:30:37.636
<v Speaker 1>it's just it's hospitality, creating that warm sense of environment.

0:30:37.876 --> 0:30:41.116
<v Speaker 1>It really comes from like a genuine place inside and

0:30:41.156 --> 0:30:42.676
<v Speaker 1>I think most people that talk to you will tell

0:30:42.676 --> 0:30:44.836
<v Speaker 1>you that this is who I am all the time.

0:30:45.836 --> 0:30:50.316
<v Speaker 1>More from Ronald coming soon. Solvable Senior Producer is Jocelyn Frank,

0:30:50.636 --> 0:30:54.036
<v Speaker 1>Research in booking by Lisa Dunn. Catherine Giardo is our

0:30:54.116 --> 0:30:58.556
<v Speaker 1>managing producer, and our executive producer is Mia Loebell. Solvable

0:30:58.636 --> 0:31:01.436
<v Speaker 1>is a production of Pushkin Industries. If you like the show,

0:31:01.516 --> 0:31:04.516
<v Speaker 1>please remember to share, rate, and review. It really helps

0:31:04.596 --> 0:31:07.836
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<v Speaker 1>wherever you listen, including on the iHeartRadio app and Apple

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<v Speaker 1>podcast on Jacob Weisberg