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Speaker 1: I'm Bradley Johnson. What's one eight hundred duy away. Not

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Speaker 1: getting behind the wheel after drinking is the best choice,

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Speaker 1: But if you're pulled over, the next best choice it's

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Speaker 1: to call one eight hundred duy away. It's time for

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Speaker 1: your phone tap. It's broken jewel in the morning, and

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Speaker 1: in today's brand new phone tap, I call a woman

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Speaker 1: who's been buying her beauty products from one store for

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Speaker 1: almost a decade, and recently she stopped and you know

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Speaker 1: who noticed customer service, and I'd like to have a

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Speaker 1: few words with her about it in your phone tap

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Speaker 1: right now. It's another on the twenties to me. I'm

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Speaker 1: moving ninety two point five. Hello. Hi, my name is

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Speaker 1: Casey Raybeck and I'm calling from GO Customer Service. I

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Speaker 1: was looking for Nick or Sasha. Does is Sasha? How

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Speaker 1: can I help you? Oh? Well, Hi Sasha. First of all,

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Speaker 1: how are you doing today? Hi? I'm okay? How about yourself?

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Speaker 1: Not too bad? Thank you for asking. First off, I'm

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Speaker 1: calling because I want to thank you for shopping with

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Speaker 1: us for over ten years. Oh well, you're welcome. Quite

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Speaker 1: a milestone a decade. I don't know if you realize

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Speaker 1: that or not. I actually haven't realized it, but wow,

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Speaker 1: you feel old. And also I'm glad because I really

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Speaker 1: loved the store, So I'm glad that I could be

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Speaker 1: an avid shopper there. Yeah. Well yeah, that brings me

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Speaker 1: on to my next thing, because we were going over

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Speaker 1: some of your shopping patterns to see if we were

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Speaker 1: doing a good job for you, and we kind of

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Speaker 1: noticed something disturbing. I'm sorry, what do you mean disturbing? Well,

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Speaker 1: we noticed that for over three years you were buying

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Speaker 1: coconut oil with us. I was yeah, yep, and then

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Speaker 1: about nine months ago, you just stopped. Is there a

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Speaker 1: reason for that? I mean not really, I just decided

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Speaker 1: to try a new product, So I actually, yeah, why

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Speaker 1: do you keep saying uh huh, I'm actively listening to you,

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Speaker 1: just letting you know that I'm listening. Uh hey, Well, anyway,

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Speaker 1: if a competitor is selling it to you for a

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Speaker 1: lesser price, I would like to know who that is,

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Speaker 1: And before you answer, I would also appreciate your honesty. No,

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Speaker 1: I'm is it Amazon? Tell me? If it's Amazon, what

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Speaker 1: is your problem? Why are you yelling at me? Well,

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Speaker 1: I'm not yelling at you, I'm just getting geared up.

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Speaker 1: To hear some news that I don't want to hear

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Speaker 1: because if it's Amazon, I'm gonna I'm gonna lose my mind.

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Speaker 1: You need to calm down. Okay, what is your problem?

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Speaker 1: Because I didn't want anything wrong. My problem is do

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Speaker 1: you know how many people tell me every day? Oh,

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Speaker 1: Amazon gave me my favorite product at a lower price.

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Speaker 1: That's what I have to say about that. Okay, you're

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Speaker 1: really immature, Okay, And it's my right to shop wherever

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Speaker 1: I would like, and I'm a really good customer, so

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Speaker 1: I really ate you not doing these things. I'm just

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Speaker 1: trying to figure out if it's Amazon. And if it

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Speaker 1: is Amazon, do they give you a dollar fifty hot

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Speaker 1: dogs with a free drink? I don't think so, right,

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Speaker 1: No they don't. So what? But you know what, You're

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Speaker 1: getting really upset for no reason. For no reason. I've

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Speaker 1: got a good reason. How about this loyalty? Not being

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Speaker 1: upset with what I'm just I'm just upset because I

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Speaker 1: don't even think people remember what the word loyalty means anymore.

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Speaker 1: That's not true at all. Well, I think it is true.

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Speaker 1: You know, my grandma used to own a sandwich shop

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Speaker 1: for fifty years and you know why that sandwich shop

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Speaker 1: went out of business. I don't know why. Panera moved

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Speaker 1: in next door, and the sandwiches were bigger and better tasting,

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Speaker 1: and I even started eating at the Panera rather than

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Speaker 1: my own grandma's sandwich shop. What that you ate a

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Speaker 1: different sandwich shop and your grandma's. That's your problem. That

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Speaker 1: is not my problem. It's the biggest problem in the

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Speaker 1: world right now. Loyalty nobody has any Okay, well, I'm

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Speaker 1: sorry you feel that way, but hello, Hello, Loyalty on

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Speaker 1: the phone is loyalty on the phone. You know what

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Speaker 1: you're gonna get every time that call. Nothing. Okay, you're

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Speaker 1: unstable and I don't know what you want right now? Okay,

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Speaker 1: what do you want? I want to know. I want

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Speaker 1: to know if you've been buying your coconut oil from Amazon.

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Speaker 1: Just be honest, just rip the bandit off. I can

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Speaker 1: take it. Okay, I've been buying my coconut oil on Amazon.

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Speaker 1: Are you happy now? Okay? Yeah, well, thank you. That

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Speaker 1: was a long way to go to get there. Thanks

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Speaker 1: for being honest. Do you need anything else? Oh yeah,

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Speaker 1: I do have to let you know your membership is revoked.

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Speaker 1: Thank you very much. Don't shop here anymore serious, just

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Speaker 1: because I told you the truth, you were yelling it. Yeah,

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Speaker 1: tell you the truth, And now that I did, that's

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Speaker 1: what you're doing. Here's a hot tip for you. Sam's Club,

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Speaker 1: all right, try them out. Maybe they don't care if

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Speaker 1: you're getting your coconut oil from other places, but we

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Speaker 1: hear it. We don't play that game. Membership evokes, sister,

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Speaker 1: have a nice life. I want to speak to your supervisor, right, Okay,

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Speaker 1: Well I can't let you speak to a supervisor because

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Speaker 1: I don't work there. I know you don't work at

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Speaker 1: Sam's Club. Said no, I don't work at either of them,

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Speaker 1: because this is actually Jewel from Brook and Jewel in

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Speaker 1: the morning doing a phone tap on you and your

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Speaker 1: husband Nick set you up. Are you serious right now? Yes?

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Speaker 1: He said, you wanted to play a joke on you

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Speaker 1: because you've been bragging about all the deals you've been

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Speaker 1: getting on Amazon lately. You did that? Yes, Oh my god,

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Speaker 1: what a jerk. Here's a jerk. You're the one who's

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Speaker 1: been cheating on with Amazon. My god. It was one product. Yeah,

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Speaker 1: it starts with coconut oil and then who knows where else?

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Speaker 1: It leads point five