WEBVTT - How Artificial Intelligence is Taking Over the Economy

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<v Speaker 1>From self driving cars to robot powered factories. Artificial intelligence

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<v Speaker 1>is taking over significant pieces of the global economy. This

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<v Speaker 1>is great for the businesses embracing AI, but there is

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<v Speaker 1>a downside. More robots in the workforce also means more

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<v Speaker 1>people losing their jobs to computers. So how bad will

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<v Speaker 1>the robot revolution be and how will it reshape the

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<v Speaker 1>global economy? Welcome to Benchmark. I'm Scott Landman and economics

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<v Speaker 1>editor with Bloomberg News in Washington. Returning as a guest

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<v Speaker 1>co host is my colleague Chris Content. He's a reporter

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<v Speaker 1>covering the Federal Reserve and u S economy also here

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<v Speaker 1>in d C. Chris, glad to have you back, Happy

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<v Speaker 1>to be here. So this week we're talking about the

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<v Speaker 1>rise of the robots and how they will impact the economy.

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<v Speaker 1>As someone who writes about the Federal Reserve, Chris, what

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<v Speaker 1>interest you and AI? Well, I can tell you, Scott,

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<v Speaker 1>that there is a great capacity actually of artificial intelligence

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<v Speaker 1>to transform one of the biggest jobs of central banks.

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<v Speaker 1>As you know, central banks are trying to regulate economies,

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<v Speaker 1>keep them in that Goldilock zone, and they do this

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<v Speaker 1>through short term interest rates. But that tool has a

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<v Speaker 1>lag to it. It takes a good six st eighteen

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<v Speaker 1>months before a move and interest rates has an impact

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<v Speaker 1>in the real economy. So these central bankers they've got

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<v Speaker 1>to forecast what what's the economy gonna be like a

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<v Speaker 1>year from now, eighteen months from now. But they're not

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<v Speaker 1>very good at forecasting the future when it comes to

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<v Speaker 1>things like inflation, unemployment, GDP growth. So some central banks

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<v Speaker 1>are starting to turn for a little help to artificial

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<v Speaker 1>intelligence because artificial intelligence can be used quite effectively at

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<v Speaker 1>spotting patterns in past events and then using that to

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<v Speaker 1>predict the future. So it's an area it's going to

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<v Speaker 1>take a while, but it's an area of great promise

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<v Speaker 1>for economics. It's not just economics, but it's business and

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<v Speaker 1>the broader economy as a whole. Forecasting prediction, it's it's

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<v Speaker 1>a really big part of what AI is meant to do.

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<v Speaker 1>And our guest is here to talk about that today.

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<v Speaker 1>His name is Joshua Gains and he's a professor at

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<v Speaker 1>the University of Toronto's Rotman School of Management. He's one

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<v Speaker 1>of the authors of a brand new book called Prediction Machines,

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<v Speaker 1>The Simple Economics of Artificial Intelligence, just published by Harvard

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<v Speaker 1>Business Review Press. Joshua, thanks for joining us. Good to

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<v Speaker 1>be here. Thanks. So we've already sort of alluded to this,

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<v Speaker 1>but why is the book called Prediction Machines. Well, it's

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<v Speaker 1>uh called that and not some more interesting title such as, um,

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<v Speaker 1>you know you're wonderful, great new robot and how your

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<v Speaker 1>life is going to get better, simply because the recent

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<v Speaker 1>developments in artificial intelligence are not about completely replacing human

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<v Speaker 1>intelligence per se, but actually all of being about one thing,

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<v Speaker 1>and that is prediction. That is taking a whole lot

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<v Speaker 1>of information that you do have and converting it into

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<v Speaker 1>information you do not have. That's very, very different from

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<v Speaker 1>something that does all of your choices for you and

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<v Speaker 1>things like that. Uh, it really really just does prediction.

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<v Speaker 1>And when we talk about this prediction function and getting

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<v Speaker 1>all this information, can you bring us into the real

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<v Speaker 1>world here and what kinds of industries or jobs would

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<v Speaker 1>be most likely to or have the most room to

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<v Speaker 1>benefit from this kind of additional knowledge. Well, prediction is

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<v Speaker 1>something and from your business that you're in, you think

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<v Speaker 1>of it mainly about forecasting, for instance, economic variables and

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<v Speaker 1>things like that, and something of course I've worried about

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<v Speaker 1>as well. But what's really interesting about these new developments

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<v Speaker 1>is that they highlight problems that turn out to be

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<v Speaker 1>prediction problems. For instance, the whole issue of having a

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<v Speaker 1>digital image served up to you and knowing what's in

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<v Speaker 1>it is a prediction problem. Invariably, when you get an

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<v Speaker 1>image from the Internet, the label that's being attached to

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<v Speaker 1>it is the label that human would attach to it.

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<v Speaker 1>And so basically what Google are doing when you're searching

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<v Speaker 1>for a picture is predicting which pictures correspond to that label.

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<v Speaker 1>So that's a form of prediction. And it turns out

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<v Speaker 1>that that and language translation and understanding machines, understanding human speech,

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<v Speaker 1>and even self driving cars are all mainly a prediction problem,

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<v Speaker 1>and so that is where this new artificial intelligence is

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<v Speaker 1>being implemented. You wouldn't normally call that prediction problems. We

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<v Speaker 1>normally think about forecasting the weather or forecasting an earthquake

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<v Speaker 1>or something, but basically prediction is all around us. Joshua,

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<v Speaker 1>I think it's clear that this can have all sorts

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<v Speaker 1>of benefits in our lives and in the economy, but

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<v Speaker 1>I can also have some downsides, and particularly how how

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<v Speaker 1>these things are distributed throughout our society. Maybe a big

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<v Speaker 1>question mark first about the benefits. Where where do you

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<v Speaker 1>see that societally and also economically. So I think the

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<v Speaker 1>benefits come from wherever you think about where would it

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<v Speaker 1>be good to know things with greater certainty? And so

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<v Speaker 1>any kind of decisions that you're doing under uncertainty are

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<v Speaker 1>going to benefit from having better prediction so that you

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<v Speaker 1>can imagine being applied. For instance, you're trying to manage inventory.

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<v Speaker 1>If you've got better predictions regarding demand you're going to face,

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<v Speaker 1>you're going to be able to manage that inventory better.

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<v Speaker 1>You're going to be able to correctly adjust your behavior

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<v Speaker 1>to prevent shortfalls or worse, to prevent surpluses that end

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<v Speaker 1>up to over stocking your inventory. Those are the sorts

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<v Speaker 1>of places where prediction machines are going to work quite well. Uh.

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<v Speaker 1>And so basically anywhere where there's decision making being done

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<v Speaker 1>and there's uncertainty, there is room for better prediction, and

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<v Speaker 1>the machines might serve that up right, And that sounds,

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<v Speaker 1>of course like it will make our companies more efficient,

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<v Speaker 1>more productive, but also I think will disrupt how companies

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<v Speaker 1>operate and may disrupt people's lives. Do you think this

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<v Speaker 1>time is going to be any different. We've had lots

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<v Speaker 1>of technology disruption in our economy over the decades, in fact,

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<v Speaker 1>in centuries, um is the pace of change these days

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<v Speaker 1>going to be more disruptive and more problematic to adjust to.

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<v Speaker 1>I think there's a chance, as usual, whenever you've got

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<v Speaker 1>a very large and radical innovation occurring and being adopted,

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<v Speaker 1>there is the potential for disruptive change. But the hard

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<v Speaker 1>part is trying to predict exactly where that will be.

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<v Speaker 1>When we look back and we think about the rise

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<v Speaker 1>of the automobile, it's no surprise that we also point

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<v Speaker 1>to horses as being the disruptive workers in that disrupted

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<v Speaker 1>workers in that equation. When it comes to things like

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<v Speaker 1>better prediction, however, it's far subtler um. Some of the

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<v Speaker 1>discussion that's going around is saying, well, this is the

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<v Speaker 1>first Why is this time different? It's because it's the

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<v Speaker 1>first time you really have machines taking over cognitive tasks.

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<v Speaker 1>Well that's not true. We've had machines take over cognitive

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<v Speaker 1>task with computers, and you know, we seem to most

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<v Speaker 1>of us seem to be still be gainfully employed, and

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<v Speaker 1>the adjustments that took place have been worked out uh,

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<v Speaker 1>this time, you know, Okay, the computers are doing much

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<v Speaker 1>much more. They're doing much more in terms of thought. Yes,

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<v Speaker 1>But as we identify in the book, the one thing

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<v Speaker 1>that computers can't do is set goals. You still have

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<v Speaker 1>to have a human what we call human judgment, to

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<v Speaker 1>set the goals the trade offs. No prediction is going

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<v Speaker 1>to be perfect, so you have to work out what

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<v Speaker 1>how you're going to stomach errors and things like that.

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<v Speaker 1>Those are still roles for people to get into. It's

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<v Speaker 1>only where better prediction was like the final thing towards

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<v Speaker 1>getting full automation that you might see jobs actually replaced.

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<v Speaker 1>Speaking of not getting to full automation, one interesting example

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<v Speaker 1>you discussed a little bit in the book is that

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<v Speaker 1>of doctors and how their jobs might change under advances

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<v Speaker 1>in AI, in terms of they just won't have to

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<v Speaker 1>do the diagnoses as much anymore. The computer is going

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<v Speaker 1>to do it for them, and their jobs are going

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<v Speaker 1>to substantially change. Can you talk about that a bit well,

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<v Speaker 1>basically in a conference a couple of years ago. Jeff Hinton,

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<v Speaker 1>who is one of the pioneers of the new development

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<v Speaker 1>it's in AI. He now it works part time at Google.

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<v Speaker 1>He basically said to the conference, well, I think we

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<v Speaker 1>should stop training radiologists. Now, what he meant by that

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<v Speaker 1>was his view of what a radiologist does is look

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<v Speaker 1>at images and then decide, you know, is there a

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<v Speaker 1>problem or not that requires further treatment. Well, obviously, prediction

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<v Speaker 1>machines have the capability and have been demonstrated in some

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<v Speaker 1>settings to be far superior to people looking at those

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<v Speaker 1>pictures and identifying exactly what's going on with a far

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<v Speaker 1>greater degree of accuracy. So if that's your view of

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<v Speaker 1>what a radiologist does, well it sounds like curtains for them.

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<v Speaker 1>But actually radiologists have been dealing with these sorts of

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<v Speaker 1>issues for fifty years and they're quite aware of them.

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<v Speaker 1>That has technology improves their jobs change. What happens in

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<v Speaker 1>terms of radiologists is it's not some a simple choice.

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<v Speaker 1>You get a prediction of something and you know exactly

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<v Speaker 1>what to do. You're right. If that was the case,

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<v Speaker 1>then anyone could just look it up in a manual

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<v Speaker 1>and you wouldn't need a radiologist. But invariably there are

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<v Speaker 1>other factors, other criteria, and in particular the personal dimension

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<v Speaker 1>of the patient situations that will also impact on the

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<v Speaker 1>what the treatment decision actually is. So prediction is an

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<v Speaker 1>important input into that, but there are other factors going on,

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<v Speaker 1>and we're a long way off being able to automate

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<v Speaker 1>all of that. And thus far, the evidence is that

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<v Speaker 1>you make the radiologists actually better at their jobs by

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<v Speaker 1>having these prediction machines. They are able to act with

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<v Speaker 1>more certainty and therefore able to come up with more

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<v Speaker 1>confident recommendations. This allows them to save some time and

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<v Speaker 1>save some other things, and develop other skills, and may

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<v Speaker 1>change the allocation of tasks between radiologists and other medical

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<v Speaker 1>practitioners quite a bit. So I don't necessarily see it

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<v Speaker 1>is obvious that those jobs are going to be disrupted

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<v Speaker 1>as quickly as some of the engineers do. What kind

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<v Speaker 1>of jobs, Josh, would you say are the least vulnerable

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<v Speaker 1>to being replaced or even disrupted by this kind of technology.

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<v Speaker 1>Well that's a really interesting question. You know. We tend to,

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<v Speaker 1>when confronted with this thing, point to all the important

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<v Speaker 1>things that we do and how it can't be replaced

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<v Speaker 1>by a machine. For instance, some of the jobs that

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<v Speaker 1>people talk about as being hard to be replaced by

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<v Speaker 1>machines are ones that require emotional input. Interestingly, Danny Khneman

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<v Speaker 1>at a conference here just last year. He's the Nobel

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<v Speaker 1>Prize winning economist who has been responsible for behavior or

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<v Speaker 1>economics and thinking about decision making and judgment in the

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<v Speaker 1>context of psychology, and his answer was equivocal. He sees

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<v Speaker 1>humans as ultimately very flawed and doesn't see any reason

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<v Speaker 1>why machines wouldn't take over. His view was, do you

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<v Speaker 1>really want your care to be managed by disinterested children

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<v Speaker 1>when you've become elderly, or would you rather have a

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<v Speaker 1>robot who's been trained to work out exactly what your

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<v Speaker 1>needs are. So it's very hard to work out what

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<v Speaker 1>is safe and what isn't. All we can say right

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<v Speaker 1>now is that the tools in their current instantiation and

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<v Speaker 1>what we're going to see probably over the next five

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<v Speaker 1>years and maybe ten years, is all about that prediction function,

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<v Speaker 1>which leaves a lot of room open for people. Speaking

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<v Speaker 1>of jobs that are likely safe from AI disruption, I

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<v Speaker 1>think Chris will appreciate being in Washington, d C. Federal government, Congress, etcetera.

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<v Speaker 1>Those will probably be pretty safe from disruption for a

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<v Speaker 1>long time. So if we ever get some disruption that sector,

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<v Speaker 1>that would be something definitely to watch. But josh I

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<v Speaker 1>wanted to turn to another issue that you discuss when

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<v Speaker 1>when you're talking about economic impact in the book. Uh,

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<v Speaker 1>it's really intriguing that you talk about inequality and how

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<v Speaker 1>that would evolve if AI were to take hold in

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<v Speaker 1>the economy. Why could that get worse with the rise

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<v Speaker 1>of AI. Well, it's you know, as usual, it's difficult

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<v Speaker 1>to forecast these things. You never should trust economis on

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<v Speaker 1>on those sorts of big trend forecasts. But the concern

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<v Speaker 1>that we have is that certain skills become more valuable

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<v Speaker 1>valuable and other skills become less so. And one of

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<v Speaker 1>the problems is if you wanted to be the sort

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<v Speaker 1>of person who could take advantage of AI, it's invariably

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<v Speaker 1>not going to be a skill that is like routine. Necessarily,

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<v Speaker 1>once you know, once you have the sort of job

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<v Speaker 1>where you can look at a prediction and you know

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<v Speaker 1>exactly what to do, your place in that is devalued.

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<v Speaker 1>On the other hand, there are some situations where it's

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<v Speaker 1>going to take a bit of art to understand what

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<v Speaker 1>the prediction really is. We don't tend to think of

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<v Speaker 1>machine learn in computer sciences art, but there are so

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<v Speaker 1>many variables that the engineers have to control and think

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<v Speaker 1>about that. It does tend to have that quality to it,

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<v Speaker 1>and similarly, how we use those tools also has a

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<v Speaker 1>bit of an artistic flare to it. And by that

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<v Speaker 1>I mean that it's not a dents sure why someone

0:14:20.480 --> 0:14:24.520
<v Speaker 1>who's more productive is more productive, but somehow they get

0:14:24.560 --> 0:14:27.240
<v Speaker 1>it more and so the people who are able to

0:14:27.280 --> 0:14:30.120
<v Speaker 1>do that are probably going to fare better. The one

0:14:30.160 --> 0:14:33.280
<v Speaker 1>concern we have is when I'm a person who's using

0:14:33.280 --> 0:14:35.920
<v Speaker 1>an AI tool, I can use it at a much

0:14:36.080 --> 0:14:41.480
<v Speaker 1>larger scale and make decisions for many more across a

0:14:41.560 --> 0:14:45.040
<v Speaker 1>greater domain. And in that regard, I'm sort of made

0:14:45.040 --> 0:14:48.760
<v Speaker 1>a superhuman. But you can only have so many superhumans,

0:14:48.800 --> 0:14:52.520
<v Speaker 1>and that's where we might worry about inequality. Josh, talk

0:14:52.600 --> 0:14:55.080
<v Speaker 1>to us a little bit also about this idea explored

0:14:55.120 --> 0:14:59.680
<v Speaker 1>in your book on how artificial intelligence might actually contribute

0:14:59.680 --> 0:15:04.320
<v Speaker 1>to the concentration of certain industries in our economy, even

0:15:04.360 --> 0:15:09.240
<v Speaker 1>aid the creation of monopolies. Well, I think this is

0:15:09.280 --> 0:15:13.200
<v Speaker 1>something that has occurred with any digital platforms, especially ones

0:15:13.280 --> 0:15:17.160
<v Speaker 1>that work better with larger scale. So the current AI

0:15:17.360 --> 0:15:20.320
<v Speaker 1>runs on machine learning, and I have to emphasize the

0:15:20.400 --> 0:15:25.680
<v Speaker 1>learning part. You get better by putting your machines out

0:15:25.680 --> 0:15:30.840
<v Speaker 1>in the field and continuously adjusting them with new data

0:15:30.920 --> 0:15:34.080
<v Speaker 1>and new learning. In so, what that means is that

0:15:34.120 --> 0:15:37.040
<v Speaker 1>a company such as Google that has a lot more

0:15:37.560 --> 0:15:40.520
<v Speaker 1>people using its search engine is able to use AI

0:15:40.640 --> 0:15:43.920
<v Speaker 1>to improve that those search engines at a greater rate

0:15:43.960 --> 0:15:47.720
<v Speaker 1>than competitors such as Being and Duct Duct Go, and

0:15:47.960 --> 0:15:52.240
<v Speaker 1>so in that regard, you could have the preservation of

0:15:52.400 --> 0:15:55.840
<v Speaker 1>a dominance or the emergence of dominance. And similarly this

0:15:55.920 --> 0:15:59.040
<v Speaker 1>might hold for companies like Facebook, and it might hold

0:15:59.080 --> 0:16:02.760
<v Speaker 1>to a degree for companies like Apple and Amazon as well.

0:16:03.120 --> 0:16:05.680
<v Speaker 1>They just have a lot more activity and so their

0:16:05.720 --> 0:16:09.480
<v Speaker 1>potential for to to use AI to learn at a

0:16:09.560 --> 0:16:13.480
<v Speaker 1>faster rate might be there. But as with all of

0:16:13.520 --> 0:16:16.600
<v Speaker 1>these things, is sometimes these firms do get into a rut,

0:16:16.680 --> 0:16:20.680
<v Speaker 1>and sometimes people find better ways of learning and doing

0:16:20.720 --> 0:16:24.320
<v Speaker 1>things that might initially perform worse but have a better trajectory.

0:16:24.880 --> 0:16:26.600
<v Speaker 1>So it's not a given that we're going to have

0:16:27.120 --> 0:16:30.760
<v Speaker 1>the current monopolies, be the future monopolies or anything like that,

0:16:31.040 --> 0:16:34.000
<v Speaker 1>or the current large companies, but we might see new

0:16:34.040 --> 0:16:37.160
<v Speaker 1>ones develop on the basis of new tools. Every other time,

0:16:37.200 --> 0:16:40.800
<v Speaker 1>we've had a large technological revolution that has occurred, I'd

0:16:40.800 --> 0:16:44.240
<v Speaker 1>expect it to occur this time too. Just taking a

0:16:44.400 --> 0:16:50.040
<v Speaker 1>broader view of competition, you also get into which country

0:16:50.160 --> 0:16:52.800
<v Speaker 1>might be the dominant force in AI. If there's a

0:16:52.840 --> 0:16:57.080
<v Speaker 1>dominant force, the US has already has a clear lead,

0:16:57.480 --> 0:17:01.920
<v Speaker 1>and yet there's a lot of activity going on in China.

0:17:02.000 --> 0:17:06.000
<v Speaker 1>How do you see China ascending and competing against the

0:17:06.080 --> 0:17:10.200
<v Speaker 1>United States in AI. Well, this is where being able

0:17:10.240 --> 0:17:12.680
<v Speaker 1>to have access to the right sort of data comes

0:17:12.760 --> 0:17:15.880
<v Speaker 1>to play, not just data but also talent. So let's

0:17:15.880 --> 0:17:18.800
<v Speaker 1>talk about data first. The United States is sort of

0:17:18.800 --> 0:17:22.399
<v Speaker 1>a middle ground in terms of privacy regulation. Europe is

0:17:22.560 --> 0:17:26.040
<v Speaker 1>far more stringent, but China there's none at all, and

0:17:26.119 --> 0:17:29.920
<v Speaker 1>so Chinese firms have the ability to appropriate and use

0:17:30.359 --> 0:17:33.920
<v Speaker 1>consumer data to develop AI at a much greater rate

0:17:34.240 --> 0:17:37.160
<v Speaker 1>than you would be able to do inside the United States.

0:17:37.400 --> 0:17:41.280
<v Speaker 1>So there's a benefit. Secondly, there's the issue of capabilities.

0:17:41.800 --> 0:17:44.600
<v Speaker 1>At the moment, AI resources are thin on the ground.

0:17:44.720 --> 0:17:47.959
<v Speaker 1>It's hard to hire engineers they command six or seven

0:17:48.000 --> 0:17:51.080
<v Speaker 1>figure sums. But the United States at the moment is

0:17:51.080 --> 0:17:54.639
<v Speaker 1>cutting itself off from the global pool of talent in

0:17:55.600 --> 0:17:58.640
<v Speaker 1>machine learning, and this is something other countries aren't doing.

0:17:58.680 --> 0:18:01.639
<v Speaker 1>Not only they not cutting them selves off, They're also

0:18:01.760 --> 0:18:05.480
<v Speaker 1>providing resources. China is spending several billion dollars on a

0:18:05.520 --> 0:18:09.280
<v Speaker 1>technology cluster in this area. Russia are doing the same,

0:18:10.080 --> 0:18:14.199
<v Speaker 1>and even countries like Canada, the government's actively supporting the

0:18:14.240 --> 0:18:18.320
<v Speaker 1>development of news superclusters in the space. That's going to

0:18:18.400 --> 0:18:22.439
<v Speaker 1>help attract talent around the world, because talent wants to

0:18:22.440 --> 0:18:25.560
<v Speaker 1>be able to work, and I think that's another area

0:18:25.560 --> 0:18:29.040
<v Speaker 1>where the United States faces some risks. Let's end this

0:18:29.119 --> 0:18:33.080
<v Speaker 1>interview with the existential question that you address in your

0:18:33.080 --> 0:18:35.520
<v Speaker 1>book or try to address. We've all seen our share

0:18:35.560 --> 0:18:39.000
<v Speaker 1>of science fiction movies. The Rise of the Robots Terminator

0:18:39.080 --> 0:18:42.879
<v Speaker 1>to looms very large in my mind for me, josh

0:18:43.200 --> 0:18:45.640
<v Speaker 1>is this the end of the world as we know it? Well,

0:18:45.680 --> 0:18:49.000
<v Speaker 1>as we say in the book, not enough time yet

0:18:49.040 --> 0:18:51.280
<v Speaker 1>to tell. But you've got enough time to read our

0:18:51.320 --> 0:18:54.199
<v Speaker 1>book and be on the right side of it. All right, Well,

0:18:54.240 --> 0:18:57.240
<v Speaker 1>let's send it there. Joshua Against from the University of Toronto,

0:18:57.359 --> 0:19:00.280
<v Speaker 1>author of Prediction Machines, thank you very much for running

0:19:00.320 --> 0:19:06.800
<v Speaker 1>us on Benchmark. Thank you. Benchmark will be back next week.

0:19:06.920 --> 0:19:09.240
<v Speaker 1>Until then, you can find us on the Bloomberg terminal

0:19:09.240 --> 0:19:13.360
<v Speaker 1>Bloomberg dot com. Our Bloomberg app and podcast destinations such

0:19:13.400 --> 0:19:17.640
<v Speaker 1>as Apple Podcast, Spotify, or wherever you listen. We'd love

0:19:17.680 --> 0:19:19.679
<v Speaker 1>it if you took the time to post a review

0:19:19.720 --> 0:19:22.439
<v Speaker 1>of the show so more listeners can find us. You

0:19:22.480 --> 0:19:25.200
<v Speaker 1>can also check us out on Twitter, follow me at

0:19:25.280 --> 0:19:30.000
<v Speaker 1>at scott Landman, Chris You're at Chris Ja Conden, and

0:19:30.160 --> 0:19:33.240
<v Speaker 1>our guest Josh Gannes is at Josh gannes g. A

0:19:33.520 --> 0:19:37.080
<v Speaker 1>n S Benchmark is produced by Toper Foreheaz. The head

0:19:37.119 --> 0:19:40.720
<v Speaker 1>of Bloomberg Podcasts is Francesca Levy. Thanks for listening. To

0:19:40.800 --> 0:19:41.600
<v Speaker 1>see you next time.