WEBVTT - Target Earnings, AI in Focus

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<v Speaker 1>Bloomberg Audio Studios, podcasts, radio news.

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<v Speaker 2>This is Bloomberg Intelligence with Alex Steinel and Paul Sweeny.

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<v Speaker 3>The real app performance has been in US corporate high yield.

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<v Speaker 4>Are the companies lean enough? Have they trimmed all the fats?

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<v Speaker 3>The semiconductor business is a really cyclical business.

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<v Speaker 2>Breaking market headlines and corporate news from across the globe.

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<v Speaker 4>Do investors like the M and A that we've seen?

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<v Speaker 3>These are two big time blue chip companies.

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<v Speaker 4>The window between the peak and cut changing super fast.

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<v Speaker 2>Bloomberg Intelligence with Alex Steinel and Paul'sweeny on Bloomberg Radio.

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<v Speaker 3>On Today's Bloomberg Intelligence Show, we dig inside the big

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<v Speaker 3>business stories impacting Wall Street and the global markets.

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<v Speaker 4>Each and every week, are going to provide in depth

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<v Speaker 4>research and data on some of the two thousand companies

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<v Speaker 4>and one hundred and thirty industries our analysts cover worldwide.

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<v Speaker 3>Today, we'll look at why Apple says it's iPhone sales

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<v Speaker 3>in China are falling.

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<v Speaker 4>Plus we're going to dive into the world of art

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<v Speaker 4>intelligence and how it's going to impact job organizations going forward.

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<v Speaker 3>But first we'll begin in the retail sector. Earlier in

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<v Speaker 3>the week, Target reported fourth quarter profit that beat analyst expectations.

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<v Speaker 4>So this comes as the company reduced its stockpile of

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<v Speaker 4>merchandise by about twelve percent during the quarter. So Target

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<v Speaker 4>also confirmed it's going to launch a paid membership program,

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<v Speaker 4>going up against rivals like Amazon and Walmart.

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<v Speaker 3>For more, co host Bailey Lipschutz and I were joined

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<v Speaker 3>by Jennifer bartashis Bloomberg's senior retail analysts. Were first asked

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<v Speaker 3>Jennifer why investors are excited about Target.

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<v Speaker 5>They've really revealed their plan for growth over the next

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<v Speaker 5>several years and that is resonating well with investors, and

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<v Speaker 5>it's all about recapturing top plane growth, traffic, market share,

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<v Speaker 5>and they're a little bit more upbeat on where they

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<v Speaker 5>see the consumer right now.

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<v Speaker 6>And when we look at inventory being an issue that

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<v Speaker 6>was such a big problem for Target during the pandemic,

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<v Speaker 6>it does seem like that's being worked through. Kind of

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<v Speaker 6>what's your expectation with how Target is handling their inventory

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<v Speaker 6>ahead of schedule or not a head schedule.

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<v Speaker 5>Yeah, they've done a major pivot with inventory, and obviously

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<v Speaker 5>they had huge issues a couple of years ago with markdowns,

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<v Speaker 5>and they've really been able to write size inventory that's

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<v Speaker 5>shown up where inventory right now is actually lower than

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<v Speaker 5>it was last year, and yet in stocks are better

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<v Speaker 5>than they've been. That focus on those retail fundamentals of

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<v Speaker 5>making sure that you have things in the stores and

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<v Speaker 5>in stock has really been playing through and driving some

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<v Speaker 5>of the results that they've seen, and a lot of

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<v Speaker 5>that stems from inventory. And so right now they're very

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<v Speaker 5>well positioned going into twenty twenty four and that should

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<v Speaker 5>hopefully be a tailwind for them for the rest of

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<v Speaker 5>this fiscal year.

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<v Speaker 3>An Affinity Card, can you explain what's going on there?

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<v Speaker 5>They're kind of reimagining their loyalty program. So the baseline

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<v Speaker 5>was Target Circle, which was free to join, and they

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<v Speaker 5>have one hundred million users that have joined it, and

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<v Speaker 5>that's where you can go in and save different offers

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<v Speaker 5>and you get an extra ten percent off your paper

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<v Speaker 5>towels you know that week and that brand. What they're

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<v Speaker 5>doing is they're making it so you don't have to

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<v Speaker 5>search and save. You get the things automatically when you

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<v Speaker 5>check out, and if you're a Red Card holder, for

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<v Speaker 5>forty nine dollars, you can get unlimited free delivery, same

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<v Speaker 5>day free delivery to your house and they're calling this

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<v Speaker 5>Target three sixty. You can also subscribe to just that

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<v Speaker 5>if you're not a Red Card holder. Also an introductory

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<v Speaker 5>price of forty nine, but it will go up over time,

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<v Speaker 5>although they didn't say to what. So it's a move

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<v Speaker 5>where they're trying to get, you know, a little bit

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<v Speaker 5>deeper into consumers' lives, you know, doing more home delivery.

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<v Speaker 5>There's some additional perks in there where you can access

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<v Speaker 5>all of what Ship does, which is their same day

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<v Speaker 5>delivery service, and that includes being able to shop at

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<v Speaker 5>other retailers. So that's kind of the differentiator here with

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<v Speaker 5>regards to the membership program that once you have it,

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<v Speaker 5>you could also have your Target run include something from

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<v Speaker 5>Costco for example. But it's early days and we'll see

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<v Speaker 5>how much appetite consumers have for yet another membership that

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<v Speaker 5>they have to pay for.

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<v Speaker 6>Well, what are your expectations on that? Because I feel

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<v Speaker 6>like everyone pays for Amazon Prime and Walmart Plus I

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<v Speaker 6>know has had a strong roll out and has partnerships

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<v Speaker 6>with different credit cards. Like, what can Target really do

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<v Speaker 6>to get people to pay another annual fee when it

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<v Speaker 6>seems like, at least looking at the streaming platforms they're

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<v Speaker 6>struggling to maintain users.

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<v Speaker 5>It's a great question, and I think that's one of

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<v Speaker 5>the big questions that we're going to need to see

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<v Speaker 5>as they really talk about what differentiates this program, because

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<v Speaker 5>you know, forty nine dollars is cheap, but it is

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<v Speaker 5>an introductory price, and there are a lot of people

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<v Speaker 5>out there that do delivery, and so you know, when

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<v Speaker 5>I look at it, I think in order for it

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<v Speaker 5>to be a successful program, they're going to have to

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<v Speaker 5>really do something extraordinary that appeals to people to prompt

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<v Speaker 5>them to pay extra And historically, you know, Target's formula

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<v Speaker 5>for success has never been mimicking others. It's been about

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<v Speaker 5>kind of forging their own path. And I think this

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<v Speaker 5>is an example where it's going to be very very

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<v Speaker 5>important for them to do that. But it's not clear

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<v Speaker 5>yet how that's going to be realized.

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<v Speaker 6>And how does Target play into a recession. Are they

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<v Speaker 6>one of the companies that can weather the storm because

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<v Speaker 6>of their loyalty or how does that play out just

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<v Speaker 6>given their typical demographics.

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<v Speaker 5>If there is a recession. With their typical demographics, Target's

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<v Speaker 5>customer base is extremely loyal, but Target's product mix does

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<v Speaker 5>skew to more discretionary items, and so whenever there's a

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<v Speaker 5>pullback and spending, it tends to have an outsized impact

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<v Speaker 5>on Target versus other big box retailers. Now, Target has

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<v Speaker 5>been really focused in the last eighteen months, especially on value.

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<v Speaker 5>They've launched some new private label brands that are meant

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<v Speaker 5>to be the cheapest option in every category in the store.

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<v Speaker 5>So they're trying to respond to that. So they have

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<v Speaker 5>the breadth of category and they have the loyalty of

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<v Speaker 5>consumers that they can weather a recession, but it will

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<v Speaker 5>make it harder for them to get back to that

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<v Speaker 5>top line growth and that expansion of margin that they're

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<v Speaker 5>talking about if we find ourselves in the midst of

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<v Speaker 5>a recession.

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<v Speaker 3>Hey, Jen, how do I differentiate how much shopper between

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<v Speaker 3>Target and Walmart?

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<v Speaker 5>It's all about perception, right When you think about Walmart,

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<v Speaker 5>it is usually about lowest price. Walmart is a EDLP.

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<v Speaker 5>Every day you get the lowest possible price. They've got

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<v Speaker 5>a very big assortment and they have some perks with

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<v Speaker 5>regards to their Walmart Plus program. When people think of Target,

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<v Speaker 5>they think a little bit more of discovery, They think

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<v Speaker 5>a little bit more about inspiration than functionality, and that's

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<v Speaker 5>where you really see the divergence between those two retailers.

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<v Speaker 6>I will say, when I go to Target, I always

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<v Speaker 6>end up buying more than I want, where if I

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<v Speaker 6>go to Walmart, I'm kind of in and out. Jen

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<v Speaker 6>question off of that comparison, I always talk up the

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<v Speaker 6>fact that Walmart owned Sam's Club. When you look at

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<v Speaker 6>the company makeup, how much does that differentiate Walmart versus

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<v Speaker 6>some of the other peers, just given as you mentioned

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<v Speaker 6>Target potentially partnering with Costco if you're using their membership card.

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<v Speaker 5>Yeah, so obviously there's a great benefit to Walmart of

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<v Speaker 5>having both it's US Walmart stores as well as the

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<v Speaker 5>Sam's Club stores, because they really can capture spending by

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<v Speaker 5>different groups of people and for different shopping reasons. Now,

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<v Speaker 5>when I talked about shipped, it's not so much that

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<v Speaker 5>you get the benefits of a Costco membership, for example,

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<v Speaker 5>with Target. It's just more that you can have your

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<v Speaker 5>delivery person pick up purchases from other retailers, which is

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<v Speaker 5>something that isn't in vetted in a Walmart program, for example.

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<v Speaker 5>But that Target membership fee is going to be competing

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<v Speaker 5>with your Costco membership fee. It'll be you know, competing

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<v Speaker 5>with a bjays membership fee along with all of your

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<v Speaker 5>streaming services and everything else out there. So you know,

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<v Speaker 5>Walmart definitely benefits from the scale of having both the

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<v Speaker 5>course stores and Sam's Club, but it is a little

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<v Speaker 5>bit of a different business model than what we're talking

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<v Speaker 5>about with Target.

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<v Speaker 7>Oh.

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<v Speaker 3>Thanks to Jen Bartashis Bloomberg Intelligence senior retail analysts.

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<v Speaker 4>All right, we turned out a big tech So this

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<v Speaker 4>week we learned that Apple iPhone sales in China fell

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<v Speaker 4>by a surprising twenty four percent. Now this was over

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<v Speaker 4>the first six weeks of twenty twenty four. Those figures

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<v Speaker 4>came from the Counterpoint Research firm.

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<v Speaker 3>For more on this, co host Bailey Lipshaltz and I,

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<v Speaker 3>we're joined by anaag Rana, Bloomberg Intelligence Senior technology analyst.

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<v Speaker 3>We first asked Anurag what's causing this to decline in

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<v Speaker 3>the early part of twenty twenty four.

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<v Speaker 8>This is the same story that's been going on for

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<v Speaker 8>the last six to nine months, ever since Wallwei released

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<v Speaker 8>their higher end phone last year. So Apple's been losing

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<v Speaker 8>market share there that has been you know, you could

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<v Speaker 8>say opened or coupled with consumer weakness in China. And

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<v Speaker 8>it's all that's you know, driving these problems right now.

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<v Speaker 6>When I look at the PGEL function on the terminal,

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<v Speaker 6>iPhone accounts for more than half of Apple's revenue China

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<v Speaker 6>call it a fifth of their sales anak. When you

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<v Speaker 6>look at those numbers, what does this actually mean for

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<v Speaker 6>Apple if they're going to see that competition eating into

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<v Speaker 6>their sales.

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<v Speaker 8>Yeah, I think it's going to be a tough time

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<v Speaker 8>for Apple in China for that at least this year

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<v Speaker 8>and maybe into next year before they can, let's say,

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<v Speaker 8>make some inroads in India and other markets. Emerging markets

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<v Speaker 8>is the real growth driver for Apple, there is no

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<v Speaker 8>two ways about it. And and you know iPhone is

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<v Speaker 8>the big growth driver. So if phones are not selling

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<v Speaker 8>in China, that's a problem for Apple. It means numbers

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<v Speaker 8>need to come down even more for Apple this year.

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<v Speaker 8>You know, we saw about double digit sales drop in

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<v Speaker 8>China last quarter. I looked up on MDL consensus is

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<v Speaker 8>about seven percent drop in China for this quarter. I

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<v Speaker 8>think that number needs to creep up to someone in

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<v Speaker 8>the low double digit decline going forward. It's a painful

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<v Speaker 8>situation for Apple, and frankly, there aren't at many rosy

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<v Speaker 8>things looking forward, at least for twenty twenty four.

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<v Speaker 3>So I guess the biggest concern for Apple obviously is competition,

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<v Speaker 3>because they haven't really had that robust of a competitor

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<v Speaker 3>and they're part of the market. Are there any responses

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<v Speaker 3>Apple can make here from a competitive landscape other than

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<v Speaker 3>lowering the price point?

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<v Speaker 8>Yeah, Paul, I think there is a little more hype

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<v Speaker 8>in that competition news than reality only because Huahwei didn't

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<v Speaker 8>release a phone for many years, So that you can

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<v Speaker 8>think about it. If you have an install base of

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<v Speaker 8>WAWE phones. I mean, let's say you know that's X

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<v Speaker 8>and that hasn't been updated for four or five six years,

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<v Speaker 8>and you just certainly get a brand new phone. All

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<v Speaker 8>of those people are going to go and refresh that,

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<v Speaker 8>So I think you should take that as a bigger factor,

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<v Speaker 8>plus the subsidies they are getting in China from the

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<v Speaker 8>local providers. So I think Apple will do okay in

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<v Speaker 8>China over the long term. But I think that's not

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<v Speaker 8>going to be a twenty twenty fourth story.

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<v Speaker 6>And you mentioned emerging markets as the next driver. What countries,

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<v Speaker 6>what regions are going to be able to pay up

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<v Speaker 6>for what I would say, is quite an expensive phone.

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<v Speaker 8>Yeah, I think that's the most important question, and I

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<v Speaker 8>think you know, just by the sheer size of it,

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<v Speaker 8>India is the next one. But frankly speaking, right now,

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<v Speaker 8>Apple doesn't even operate in you know, five percent of

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<v Speaker 8>the entire market because of the price point of the phone.

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<v Speaker 8>I think the strategy India is going to be a

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<v Speaker 8>mix of the lower phone the se as well as

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<v Speaker 8>the refurbished phone where the price point is even lower.

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<v Speaker 8>But having said that, I think India is a developing country.

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<v Speaker 8>The middle class is getting more richer, so I think

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<v Speaker 8>that's going to be the next big growth catalyst. But

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<v Speaker 8>this is it's not going to play out in twenty

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<v Speaker 8>four to twenty five. That's more of a I would

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<v Speaker 8>submit to long term story.

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<v Speaker 3>We've talked about this before that Apple might introduce a

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<v Speaker 3>lower price phone into India for just that reason. Is

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<v Speaker 3>that something they're still considering or will they just wait

0:10:56.160 --> 0:10:58.160
<v Speaker 3>for the market to kind of move up to where

0:10:58.160 --> 0:10:59.400
<v Speaker 3>the Apple phone price point is.

0:10:59.800 --> 0:11:01.600
<v Speaker 8>I think it's going to be the latter. I've done

0:11:01.640 --> 0:11:04.040
<v Speaker 8>a lot of analysis of how much share they can

0:11:04.080 --> 0:11:06.720
<v Speaker 8>gain if they drop the S price by fifty dollars

0:11:06.840 --> 0:11:09.400
<v Speaker 8>hundred dollars, and you know, when I publish that stuff,

0:11:09.400 --> 0:11:11.440
<v Speaker 8>I think they actually raise the price by fifty bucks.

0:11:11.480 --> 0:11:14.280
<v Speaker 8>So they don't believe in dropping prices. They are more

0:11:14.320 --> 0:11:17.760
<v Speaker 8>on a margin story. So think of Apple more on

0:11:17.760 --> 0:11:20.520
<v Speaker 8>the long term basis right now, not on the short term.

0:11:20.920 --> 0:11:23.320
<v Speaker 8>I don't think they're going to you know, I would

0:11:23.360 --> 0:11:27.640
<v Speaker 8>say swap margins for market share. They've never done that

0:11:27.679 --> 0:11:30.040
<v Speaker 8>in their history, whether it was on the mac side

0:11:30.400 --> 0:11:31.600
<v Speaker 8>or on the phone side.

0:11:31.840 --> 0:11:34.920
<v Speaker 6>And quickly anorak, I look at the news, there's no

0:11:35.040 --> 0:11:39.040
<v Speaker 6>more Apple car. There's tepid reception to the vision pro

0:11:39.120 --> 0:11:41.960
<v Speaker 6>What actually drives the stock, what drives sales in the

0:11:42.000 --> 0:11:43.400
<v Speaker 6>next twelve to eighteen months.

0:11:43.800 --> 0:11:46.640
<v Speaker 8>Yeah, I think that's the most important question for Apple investors.

0:11:46.840 --> 0:11:48.520
<v Speaker 8>And I think there's going to be an event in June,

0:11:48.520 --> 0:11:51.920
<v Speaker 8>the World Wide Developers Conference, where they have pledged that

0:11:51.960 --> 0:11:54.040
<v Speaker 8>they're going to show a lot of AI enhancements to

0:11:54.080 --> 0:11:56.920
<v Speaker 8>the operating system. I think that really is the one

0:11:57.000 --> 0:12:00.720
<v Speaker 8>wildcard that can completely change the sentiment of the company,

0:12:00.720 --> 0:12:03.520
<v Speaker 8>both in terms of sales and the gloomy investor sentiment

0:12:04.000 --> 0:12:07.440
<v Speaker 8>only because remember, Apple has a distribution network that stands,

0:12:07.520 --> 0:12:10.040
<v Speaker 8>you know, next to nobody out there in terms of

0:12:10.200 --> 0:12:13.520
<v Speaker 8>you know, affluent people using their phones. More than one

0:12:13.559 --> 0:12:16.720
<v Speaker 8>billion devices connected just on the smartphone. I think that

0:12:16.840 --> 0:12:18.840
<v Speaker 8>really is the big driver. One of the things I

0:12:18.920 --> 0:12:21.240
<v Speaker 8>was thinking about was if you go back, you know,

0:12:21.600 --> 0:12:24.280
<v Speaker 8>five years, seven years, there were apps such as trip

0:12:24.320 --> 0:12:27.080
<v Speaker 8>Advisors an Yelp where people used to go for their

0:12:27.400 --> 0:12:31.600
<v Speaker 8>you know, specialized functions for restaurant advices and tourism. But

0:12:31.640 --> 0:12:34.040
<v Speaker 8>when you look at somebody like Google, a lot of

0:12:34.040 --> 0:12:36.920
<v Speaker 8>that traffic has moved on to them because they control

0:12:36.960 --> 0:12:40.160
<v Speaker 8>the distribution. I think Apple has the same ability, but

0:12:40.280 --> 0:12:43.680
<v Speaker 8>they have to show up with some AI products otherwise

0:12:43.720 --> 0:12:44.280
<v Speaker 8>that's not going to.

0:12:44.280 --> 0:12:47.160
<v Speaker 3>Flow our Thanks to Ana rog Rana Bloomberg Intelligence Senior

0:12:47.200 --> 0:12:48.440
<v Speaker 3>Technology Channels, I com.

0:12:48.320 --> 0:12:50.160
<v Speaker 4>Going to bring a break down the role of AI

0:12:50.320 --> 0:12:51.680
<v Speaker 4>in sports analytics.

0:12:51.760 --> 0:12:54.560
<v Speaker 3>You're listening to Bloomberg Intelligence on Bloomberg Radio, providing in

0:12:54.600 --> 0:12:56.760
<v Speaker 3>depth research and data on two thousand companies and one

0:12:56.840 --> 0:12:59.640
<v Speaker 3>hundred and thirty industries. You can access Bloomberg Intelligence v

0:12:59.679 --> 0:13:01.880
<v Speaker 3>A BI. I go in the terminal, I'm Paul Swimming and.

0:13:01.920 --> 0:13:03.920
<v Speaker 4>Am Alex Steel and this is Bloomberg.

0:13:08.240 --> 0:13:12.120
<v Speaker 2>You're listening to the Bloomberg Intelligence podcast. Catch us live

0:13:12.200 --> 0:13:14.880
<v Speaker 2>weekdays at ten am Eastern on fo car Play and

0:13:14.880 --> 0:13:17.959
<v Speaker 2>Android Auto with the Bloomberg Business App. Listen on demand

0:13:17.960 --> 0:13:22.360
<v Speaker 2>wherever you get your podcasts, or watch us live on YouTube.

0:13:22.840 --> 0:13:25.560
<v Speaker 4>Earlier in the week, Bloomberg Intelligence broadcasted live from the

0:13:25.600 --> 0:13:28.679
<v Speaker 4>campus of the New Jersey Institute of Technology. Paul was

0:13:28.720 --> 0:13:31.240
<v Speaker 4>pumped and the main topic of conversation was AI.

0:13:31.520 --> 0:13:34.320
<v Speaker 3>We took a look at zealous Analytics and Austin based

0:13:34.320 --> 0:13:38.080
<v Speaker 3>sports analytics company that evaluates, predicts, and improves player and

0:13:38.120 --> 0:13:39.400
<v Speaker 3>team performance in sports.

0:13:39.440 --> 0:13:42.360
<v Speaker 4>So one of our guests was Evana Serk, senior product

0:13:42.440 --> 0:13:45.840
<v Speaker 4>scientist at Zealis Analytics, and we asked Havana how Zealos

0:13:46.000 --> 0:13:47.200
<v Speaker 4>uses AI in sports.

0:13:47.600 --> 0:13:51.000
<v Speaker 1>This field that has expanded in last maybe ten years

0:13:51.040 --> 0:13:54.040
<v Speaker 1>of a lot in other sports. Even before that, it

0:13:54.080 --> 0:13:56.560
<v Speaker 1>was in baseball that was one of the first sports.

0:13:56.559 --> 0:13:58.920
<v Speaker 1>If you've seen Moneyball, that's that's really yes.

0:13:58.880 --> 0:14:02.120
<v Speaker 4>Yeah, okay, the moneyball Okay. And so it's basically like

0:14:02.160 --> 0:14:05.719
<v Speaker 4>how to position, like what players to put where combinations?

0:14:05.720 --> 0:14:06.600
<v Speaker 4>Is it that kind of stuff?

0:14:06.640 --> 0:14:10.720
<v Speaker 1>Correct? Correct? So, so player evaluation in game decision strategy,

0:14:11.320 --> 0:14:12.800
<v Speaker 1>that's sort of sort of things. Yeah.

0:14:12.840 --> 0:14:17.319
<v Speaker 3>So again, played for your starter for nja's basketball. You

0:14:17.360 --> 0:14:20.960
<v Speaker 3>also represented your native Croatia and youth basketball. So you're

0:14:21.080 --> 0:14:23.400
<v Speaker 3>great at basketball, but you're also a math nerd to

0:14:23.480 --> 0:14:26.520
<v Speaker 3>the nth degree. She got a BS and a pH

0:14:26.600 --> 0:14:31.960
<v Speaker 3>degree and applied mathematics from njiit focusing on computational fluid dynamics.

0:14:32.000 --> 0:14:32.720
<v Speaker 4>I don't know what that means.

0:14:32.720 --> 0:14:34.480
<v Speaker 3>I don't know what that means. That's art, but okay,

0:14:34.840 --> 0:14:38.200
<v Speaker 3>I don't know. So a great mathematician, great basketball player.

0:14:38.280 --> 0:14:40.200
<v Speaker 3>Let's put it all together. What are some of the

0:14:40.320 --> 0:14:43.480
<v Speaker 3>really good applications for some of that technology we've seen?

0:14:43.560 --> 0:14:45.600
<v Speaker 3>You mentioned moneyball for you know that we've seen it

0:14:45.600 --> 0:14:48.320
<v Speaker 3>in baseball. What other applications are out there that you think?

0:14:48.480 --> 0:14:50.520
<v Speaker 3>It seems like we're in the very early innings of that.

0:14:50.880 --> 0:14:54.400
<v Speaker 1>Early on, it started with just using basic data, so

0:14:54.600 --> 0:14:56.680
<v Speaker 1>box scores, play by play, and then a lot of

0:14:56.720 --> 0:15:00.720
<v Speaker 1>sports in recent years have a what's called player tracking data,

0:15:01.080 --> 0:15:03.600
<v Speaker 1>meaning we have locations of the players on the court

0:15:03.720 --> 0:15:06.240
<v Speaker 1>or on a pitch, on a field, whichever sport we're

0:15:06.280 --> 0:15:09.520
<v Speaker 1>talking about, at a high resolution. So from that data

0:15:09.560 --> 0:15:11.840
<v Speaker 1>we can extract not only things that are counted in

0:15:11.840 --> 0:15:14.040
<v Speaker 1>a box score, but also other things that happened during

0:15:14.040 --> 0:15:17.440
<v Speaker 1>the game that you wouldn't see counted in like a

0:15:17.720 --> 0:15:19.280
<v Speaker 1>basic box score for example.

0:15:19.640 --> 0:15:22.360
<v Speaker 4>What are some of the common questions that like coaches

0:15:22.480 --> 0:15:24.440
<v Speaker 4>or owners come to you with the.

0:15:24.360 --> 0:15:26.960
<v Speaker 1>Biggest question is how do we value players? How do

0:15:26.960 --> 0:15:29.280
<v Speaker 1>we find which players teams should sign, how long of

0:15:29.320 --> 0:15:32.040
<v Speaker 1>a contract, how much money should be on a contract.

0:15:32.280 --> 0:15:35.080
<v Speaker 1>That's one side, So that's the player evaluation side, and

0:15:35.080 --> 0:15:38.240
<v Speaker 1>then the other side is coaching and in game decision making.

0:15:38.600 --> 0:15:42.440
<v Speaker 1>So which situations are producing the most value for the teams?

0:15:42.720 --> 0:15:46.080
<v Speaker 1>Which situations are creating better opportunities to score?

0:15:47.000 --> 0:15:49.360
<v Speaker 3>I know, like in baseball, major league baseball and in

0:15:49.400 --> 0:15:51.120
<v Speaker 3>minor league baseball. Now it's coming into all the other

0:15:51.120 --> 0:15:55.760
<v Speaker 3>parts of baseball. The analytics people, the data people versus

0:15:55.800 --> 0:15:58.120
<v Speaker 3>maybe some of the more traditionalists. They kind of butt

0:15:58.160 --> 0:16:01.040
<v Speaker 3>heads on occasion. So how much chanalytics do you use

0:16:01.120 --> 0:16:04.160
<v Speaker 3>versus just my gut I think this player will do well.

0:16:04.880 --> 0:16:06.640
<v Speaker 3>How do you kind of bridge that topic?

0:16:06.920 --> 0:16:09.440
<v Speaker 1>Yeah? Yeah, So that's that's a big important thing, because

0:16:09.440 --> 0:16:13.400
<v Speaker 1>you can just have data without the domain expertise. And

0:16:13.440 --> 0:16:16.200
<v Speaker 1>I think that's something that we Adzealas have a really

0:16:16.200 --> 0:16:19.200
<v Speaker 1>good strength, is that we have the experts in data

0:16:19.240 --> 0:16:22.000
<v Speaker 1>and statistics in AI in machine learning. But we also

0:16:22.040 --> 0:16:24.680
<v Speaker 1>have a lot of people who worked in sports teams

0:16:24.680 --> 0:16:27.800
<v Speaker 1>and have that sort of experience and know which questions

0:16:27.880 --> 0:16:30.680
<v Speaker 1>the teams want to answer, what's useful for them, and

0:16:30.760 --> 0:16:32.120
<v Speaker 1>how can we help them best.

0:16:32.320 --> 0:16:34.920
<v Speaker 4>So yeah, because when you were saying what AI could

0:16:34.920 --> 0:16:36.840
<v Speaker 4>help you do, it feels like that's not what a

0:16:36.880 --> 0:16:38.640
<v Speaker 4>coach is supposed to do. But you're saying that you

0:16:38.680 --> 0:16:41.960
<v Speaker 4>need someone to interpret how to manage that and stuff.

0:16:41.880 --> 0:16:44.280
<v Speaker 1>Right, right, So you need like a bridge between the

0:16:44.360 --> 0:16:46.680
<v Speaker 1>data and what's what's happening on the court.

0:16:46.720 --> 0:16:49.280
<v Speaker 3>All right, If I'm an agent representing a player, now

0:16:49.400 --> 0:16:51.680
<v Speaker 3>this is I got to learn this stuff because the

0:16:51.720 --> 0:16:52.760
<v Speaker 3>team's gonna come at.

0:16:52.600 --> 0:16:54.880
<v Speaker 4>Me and say, this is what the program tells me.

0:16:54.880 --> 0:16:58.160
<v Speaker 3>That, Yeah, your client's worth blank because his or her

0:16:58.480 --> 0:17:01.360
<v Speaker 3>OPS is this and blah blah blah blah blah, And

0:17:01.400 --> 0:17:02.720
<v Speaker 3>you got to come back and say, no, I think

0:17:02.720 --> 0:17:04.000
<v Speaker 3>he's better than that, and I think he's really more.

0:17:04.200 --> 0:17:06.560
<v Speaker 3>So do you work with the agents and players themselves

0:17:06.600 --> 0:17:09.240
<v Speaker 3>as well, because they better be smart on this stuff.

0:17:09.440 --> 0:17:11.879
<v Speaker 1>Yeah, Yeah, that's it's a great area where where ZELS

0:17:11.960 --> 0:17:14.720
<v Speaker 1>is growing as well in some of our sports. But

0:17:14.720 --> 0:17:16.840
<v Speaker 1>but Yeah, an agent cannot learn all of this on

0:17:16.880 --> 0:17:21.199
<v Speaker 1>their own, so having a company or a contractor who can.

0:17:21.280 --> 0:17:24.840
<v Speaker 3>So do you guys work with agents and players directly.

0:17:24.760 --> 0:17:25.679
<v Speaker 1>In certain sports?

0:17:25.720 --> 0:17:28.560
<v Speaker 4>Yes, yeah, but not all across the board. So you also,

0:17:28.560 --> 0:17:31.000
<v Speaker 4>as Paul was mentioned earlier, you got your BS and

0:17:31.040 --> 0:17:36.800
<v Speaker 4>your PhD in applied mathematics and nj T. Because we're

0:17:36.840 --> 0:17:39.199
<v Speaker 4>here and we're talking about NJIT kind of bridges the

0:17:39.200 --> 0:17:41.400
<v Speaker 4>gap between learning stuff and then putting it out into

0:17:41.400 --> 0:17:44.400
<v Speaker 4>the world. How did this help you evolve your career

0:17:44.560 --> 0:17:46.080
<v Speaker 4>and leave you where you are today?

0:17:46.359 --> 0:17:46.560
<v Speaker 3>Yeah?

0:17:46.640 --> 0:17:50.320
<v Speaker 1>Even though I studied competitional fluidnamics, it's not exactly data science,

0:17:50.359 --> 0:17:51.359
<v Speaker 1>but I've learned a lot of skills.

0:17:51.400 --> 0:17:54.080
<v Speaker 4>There were transitions, by the way, so you can pretend

0:17:54.080 --> 0:17:54.399
<v Speaker 4>it is.

0:17:55.440 --> 0:17:58.119
<v Speaker 1>There's a little skills that transfer from from one field

0:17:58.119 --> 0:18:01.520
<v Speaker 1>to the other, for example, coding, analyzing large data sets,

0:18:01.840 --> 0:18:06.520
<v Speaker 1>creating visualizations, and communicating scientific results to regular audience.

0:18:06.720 --> 0:18:09.760
<v Speaker 3>Are there some sports that are embracing AI or just

0:18:09.840 --> 0:18:11.959
<v Speaker 3>technology analytics more than others?

0:18:12.359 --> 0:18:15.639
<v Speaker 1>That's historically in baseball, particularly because they had more advanced

0:18:15.720 --> 0:18:19.520
<v Speaker 1>data for the longest time, But other sports now also

0:18:19.640 --> 0:18:23.480
<v Speaker 1>have the player tracking data and are starting to get

0:18:23.560 --> 0:18:24.399
<v Speaker 1>more on that side.

0:18:24.560 --> 0:18:26.639
<v Speaker 4>How did you wind up in this? Because if you

0:18:26.680 --> 0:18:29.520
<v Speaker 4>played basketball, right, because you're originally from Croatia, right, So

0:18:29.520 --> 0:18:32.360
<v Speaker 4>you played basketball and then you somehow wound up and

0:18:32.400 --> 0:18:34.320
<v Speaker 4>deep into analytics. How did you do that?

0:18:34.560 --> 0:18:34.720
<v Speaker 7>Well?

0:18:34.760 --> 0:18:37.080
<v Speaker 1>I always loved math and I always loved basketball, and

0:18:37.160 --> 0:18:39.400
<v Speaker 1>this was a perfect combination of the two.

0:18:39.720 --> 0:18:41.200
<v Speaker 3>Where are we do you think in terms of the

0:18:41.240 --> 0:18:45.280
<v Speaker 3>evolution of applying data and AI to sports? Because it

0:18:45.400 --> 0:18:48.159
<v Speaker 3>just the statistics. I've been following sports my entire life,

0:18:48.240 --> 0:18:50.800
<v Speaker 3>and I'm listening to a broadcast and they're saying stuff.

0:18:50.840 --> 0:18:52.520
<v Speaker 3>I have no idea what they're talking about, Like now

0:18:52.560 --> 0:18:55.680
<v Speaker 3>batting average is an important anymore to baseball and now

0:18:55.720 --> 0:18:59.280
<v Speaker 3>it's on bass plus slugging. I don't know. I mean,

0:18:59.600 --> 0:19:01.240
<v Speaker 3>it seems like we need a tutorial a lot of

0:19:01.240 --> 0:19:03.480
<v Speaker 3>these broadcasts. Where can this go? Do you think?

0:19:03.760 --> 0:19:06.040
<v Speaker 1>Yeah? I wouldn't know about baseball because I don't really

0:19:06.119 --> 0:19:09.280
<v Speaker 1>understand the rules coming from Croatia. But in basketball, we

0:19:09.880 --> 0:19:12.920
<v Speaker 1>you know, from now we have a player location data,

0:19:12.960 --> 0:19:17.679
<v Speaker 1>but it's also growing towards player kinematics data, which NBA

0:19:17.760 --> 0:19:22.240
<v Speaker 1>has available for Saturday's season Kinematics kinematics, so the locations

0:19:22.280 --> 0:19:27.080
<v Speaker 1>of players waist, elbow, shoulder, all of the joints, so

0:19:27.200 --> 0:19:30.639
<v Speaker 1>more detailed data of like player movements and yeah, so

0:19:31.000 --> 0:19:33.520
<v Speaker 1>how how players are shooting? And you can extract all

0:19:33.560 --> 0:19:35.960
<v Speaker 1>this more detailed information.

0:19:35.800 --> 0:19:39.040
<v Speaker 4>Are thanks now to Havana Serk, senior product scientists at

0:19:39.119 --> 0:19:40.000
<v Speaker 4>Zalis Analytics.

0:19:40.119 --> 0:19:43.080
<v Speaker 3>Let's stick with our conversations on artificial intelligence. At the

0:19:43.080 --> 0:19:46.160
<v Speaker 3>New Jersey Institute of Technology, we looked at the company Avonaut,

0:19:46.200 --> 0:19:49.679
<v Speaker 3>a leading provider of cloud and advisory services. Avonaut was

0:19:49.720 --> 0:19:52.720
<v Speaker 3>founded as a joint venture between Microsoft and Accenture.

0:19:52.880 --> 0:19:55.680
<v Speaker 4>We were joined by Anita Giovanni, global head of Innovation

0:19:55.760 --> 0:19:58.200
<v Speaker 4>at Avonat, and we asked her how the company approaches

0:19:58.240 --> 0:20:01.520
<v Speaker 4>AI and how AI will impact organizations going forward.

0:20:01.720 --> 0:20:04.679
<v Speaker 9>Yeah, so, we are a global consultancy, as you mentioned

0:20:04.680 --> 0:20:08.000
<v Speaker 9>MICROSOFTIC Center, joint venture, sixty thousand employees around the world,

0:20:08.000 --> 0:20:10.480
<v Speaker 9>and what we do is think about AI from a

0:20:10.520 --> 0:20:13.639
<v Speaker 9>client perspective. How is it that we can support organizations

0:20:13.680 --> 0:20:17.040
<v Speaker 9>across sectors be AI first and at the same time,

0:20:17.280 --> 0:20:19.800
<v Speaker 9>we're all going through this journey together. So thinking about

0:20:19.840 --> 0:20:23.399
<v Speaker 9>ourselves as an organization, how can we be AI first

0:20:23.400 --> 0:20:25.800
<v Speaker 9>in our own business processes and for our own people

0:20:25.960 --> 0:20:27.960
<v Speaker 9>so I'm a company and I come to you, what

0:20:28.000 --> 0:20:30.280
<v Speaker 9>do you do for me? We think about a lot

0:20:30.280 --> 0:20:33.280
<v Speaker 9>of things. Are you guys prepared from a people perspective,

0:20:33.320 --> 0:20:37.199
<v Speaker 9>an organizational perspective, and a process perspective. For example, a

0:20:37.280 --> 0:20:40.000
<v Speaker 9>lot of people that we interviewed in an AI readiness

0:20:40.000 --> 0:20:44.640
<v Speaker 9>report said they were enthusiastic and optimistic about AI. That's great. However,

0:20:45.280 --> 0:20:47.640
<v Speaker 9>half of the leaders said they weren't ready, and only

0:20:47.720 --> 0:20:51.480
<v Speaker 9>a third of CEOs believe that their top leadership is

0:20:51.520 --> 0:20:54.680
<v Speaker 9>AI fluent. So there is a dissonance between the excitement

0:20:54.720 --> 0:20:58.800
<v Speaker 9>and enthusiasm and the reality of the preparedness of organizations.

0:20:58.800 --> 0:21:01.399
<v Speaker 9>And what we do is make sure that organizations have

0:21:01.440 --> 0:21:03.440
<v Speaker 9>the coaching and support they need to get there.

0:21:03.560 --> 0:21:05.399
<v Speaker 3>I would think one of the challenges, just speaking for

0:21:05.480 --> 0:21:07.720
<v Speaker 3>myself is I learned a whole lot speaking to again

0:21:07.720 --> 0:21:11.360
<v Speaker 3>and the smart people from NJIT what AI is. I'm

0:21:11.359 --> 0:21:13.040
<v Speaker 3>one of those people that says, if you can't explain

0:21:13.080 --> 0:21:15.040
<v Speaker 3>it in one sense, you don't understand it. And I

0:21:15.080 --> 0:21:17.560
<v Speaker 3>don't think I understand it. What's the basic framework that

0:21:17.600 --> 0:21:19.600
<v Speaker 3>you try to get across your clients about what AI

0:21:19.840 --> 0:21:21.320
<v Speaker 3>is and what it can mean for them?

0:21:21.720 --> 0:21:24.680
<v Speaker 9>Yeah, think about AI and one of the biggest generative

0:21:24.680 --> 0:21:27.760
<v Speaker 9>AI tools right now through Microsoft is copilots. Think of

0:21:27.800 --> 0:21:31.920
<v Speaker 9>it as a co pilot, not necessarily a replacement pilot that.

0:21:31.920 --> 0:21:33.920
<v Speaker 4>Can allow you to articulating.

0:21:34.000 --> 0:21:37.359
<v Speaker 9>Yeah, allow you to do your job more effectively and

0:21:37.400 --> 0:21:40.320
<v Speaker 9>more efficiently. And so instead of thinking about AI as

0:21:40.359 --> 0:21:42.879
<v Speaker 9>a job replacement, think about it as a way to

0:21:42.960 --> 0:21:46.480
<v Speaker 9>replace key tasks and allow you to spend your days

0:21:46.800 --> 0:21:49.680
<v Speaker 9>in ways that you want to, talking to people, being

0:21:49.680 --> 0:21:54.240
<v Speaker 9>more relationship focused rather than necessarily summarizing emails or going

0:21:54.280 --> 0:21:55.880
<v Speaker 9>through data sets, et cetera.

0:21:55.960 --> 0:21:57.159
<v Speaker 3>So it's a partner.

0:21:57.400 --> 0:22:00.240
<v Speaker 4>So basically I could have some AI. Think go throw

0:22:00.320 --> 0:22:02.920
<v Speaker 4>my email and like correlate the important parts and give

0:22:02.920 --> 0:22:04.959
<v Speaker 4>it out, for example, and take it and give it

0:22:04.960 --> 0:22:06.440
<v Speaker 4>to me, so I don't have to spend my home

0:22:06.480 --> 0:22:08.000
<v Speaker 4>morning going through and reading reports.

0:22:08.200 --> 0:22:08.919
<v Speaker 3>Yeah exactly.

0:22:09.000 --> 0:22:11.159
<v Speaker 4>That's really cool. Yeah, and that would make me so

0:22:11.240 --> 0:22:12.640
<v Speaker 4>much time to go do other stuff.

0:22:12.720 --> 0:22:12.960
<v Speaker 3>Yeah.

0:22:13.000 --> 0:22:14.600
<v Speaker 9>I mean, think about when you come back from vacation.

0:22:14.720 --> 0:22:17.400
<v Speaker 9>You probably check your email when you're on vacation. I don't,

0:22:17.440 --> 0:22:18.840
<v Speaker 9>but for an exact.

0:22:18.600 --> 0:22:21.000
<v Speaker 4>Reason, because if I come back, I have like two

0:22:21.080 --> 0:22:23.720
<v Speaker 4>thousand emails being gone for like a week, and I can't.

0:22:23.560 --> 0:22:25.159
<v Speaker 9>Keep that I can't do it if you had the

0:22:25.200 --> 0:22:27.560
<v Speaker 9>AA tool, what you could do after being away for

0:22:27.600 --> 0:22:29.640
<v Speaker 9>two weeks. I don't check my email and probably get

0:22:29.640 --> 0:22:30.240
<v Speaker 9>in trouble for that.

0:22:30.160 --> 0:22:30.560
<v Speaker 5>But I don't.

0:22:30.560 --> 0:22:32.359
<v Speaker 9>I can come back and say, what did I miss

0:22:32.359 --> 0:22:34.679
<v Speaker 9>over the last two weeks, go through all my pings

0:22:34.680 --> 0:22:36.760
<v Speaker 9>on teams, go through all my outlook, and can you

0:22:36.800 --> 0:22:38.919
<v Speaker 9>prepare for me a summary so that now that I

0:22:39.000 --> 0:22:41.879
<v Speaker 9>come back, I can actually be ready and can prioritize.

0:22:41.880 --> 0:22:43.760
<v Speaker 9>That's where it really comes into.

0:22:44.280 --> 0:22:45.280
<v Speaker 4>Wow, that's really cool.

0:22:45.400 --> 0:22:47.680
<v Speaker 3>Yeah, So what when you sit down with your clients,

0:22:48.040 --> 0:22:50.560
<v Speaker 3>I mean, what's some of the common requests you get

0:22:50.560 --> 0:22:52.359
<v Speaker 3>from them or what do they ask for most of

0:22:52.400 --> 0:22:53.399
<v Speaker 3>the help with I guess.

0:22:53.680 --> 0:22:53.920
<v Speaker 8>Yeah.

0:22:53.960 --> 0:22:55.840
<v Speaker 9>One of the things that's really top of mind for

0:22:55.880 --> 0:22:59.240
<v Speaker 9>people is about skill set and training and capability building.

0:22:59.359 --> 0:23:02.480
<v Speaker 9>So in our survey, we found that eight out of

0:23:02.640 --> 0:23:06.000
<v Speaker 9>ten people said that twenty hours of their work week,

0:23:06.040 --> 0:23:09.000
<v Speaker 9>almost fifty percent of their work week can be replaced

0:23:09.040 --> 0:23:11.639
<v Speaker 9>with AI tools. The challenges they don't know how to

0:23:11.720 --> 0:23:14.160
<v Speaker 9>use the tools in the most effective and efficient way,

0:23:14.400 --> 0:23:17.440
<v Speaker 9>so the training around that is critical in the process.

0:23:17.480 --> 0:23:21.480
<v Speaker 9>The other is a responsible AI a governance set. Right, Yeah,

0:23:21.480 --> 0:23:23.520
<v Speaker 9>what are the guard rails that we have to put

0:23:23.560 --> 0:23:26.760
<v Speaker 9>into place so that people can play creatively in the space.

0:23:26.920 --> 0:23:30.280
<v Speaker 4>Do you feel like people and CEOs or board levels

0:23:30.320 --> 0:23:32.480
<v Speaker 4>are do they now know what they don't know, they

0:23:32.480 --> 0:23:34.680
<v Speaker 4>are beginning to figure it out, or we're still in

0:23:34.720 --> 0:23:35.560
<v Speaker 4>the beginning part of that.

0:23:35.600 --> 0:23:37.800
<v Speaker 9>I believe we're in the infancy of it. I think

0:23:37.840 --> 0:23:39.840
<v Speaker 9>there is an infancy of the learning curve, but also

0:23:39.920 --> 0:23:42.600
<v Speaker 9>an infancy of having the right people in the room,

0:23:42.680 --> 0:23:45.760
<v Speaker 9>having diverse perspectives. As we think about responsible AI.

0:23:45.680 --> 0:23:48.200
<v Speaker 3>And we're hearing you mentioned the I guess the ethical

0:23:48.480 --> 0:23:51.480
<v Speaker 3>use of AI. I don't know how that's going to evolve.

0:23:52.040 --> 0:23:54.520
<v Speaker 3>Is that going to be some partnership between public, private,

0:23:54.800 --> 0:23:55.640
<v Speaker 3>the individual.

0:23:55.960 --> 0:23:58.080
<v Speaker 4>I'm not sure I actually know what that means. Well,

0:23:58.080 --> 0:23:59.760
<v Speaker 4>it just seems like ethical use of AI.

0:24:00.160 --> 0:24:02.520
<v Speaker 3>Yeah, it just seems like the technology could get out

0:24:02.520 --> 0:24:03.200
<v Speaker 3>of control.

0:24:03.480 --> 0:24:07.080
<v Speaker 9>Look, as AI and generative AI becomes more ubiquitous, with

0:24:07.280 --> 0:24:10.720
<v Speaker 9>increased scale comes increased risk. That's just the reality of things.

0:24:10.720 --> 0:24:13.240
<v Speaker 9>So how do you mitigate those risks? I think one

0:24:13.240 --> 0:24:15.080
<v Speaker 9>of the most important ways to do that is to

0:24:15.080 --> 0:24:18.000
<v Speaker 9>have the right people in the room. So, whether that's

0:24:18.040 --> 0:24:21.119
<v Speaker 9>from a diversity perspective of gender, whether that's having people

0:24:21.160 --> 0:24:24.160
<v Speaker 9>of color in the room, people from diverse backgrounds. It's

0:24:24.160 --> 0:24:26.879
<v Speaker 9>one of the reasons that we do the scholarship program

0:24:26.920 --> 0:24:29.560
<v Speaker 9>for women in STEM at this very institute, because we

0:24:29.600 --> 0:24:31.720
<v Speaker 9>want to make sure that they're not brought in as

0:24:31.760 --> 0:24:34.520
<v Speaker 9>a second thought, but rather at the very beginning of

0:24:34.520 --> 0:24:35.080
<v Speaker 9>the conversation.

0:24:35.200 --> 0:24:37.840
<v Speaker 4>So, what's like an unethical use of AI? Like, where

0:24:37.880 --> 0:24:39.000
<v Speaker 4>does AI get bad?

0:24:39.200 --> 0:24:39.360
<v Speaker 5>Yeah?

0:24:39.440 --> 0:24:41.600
<v Speaker 9>Well, I mean, look, you can use you can use

0:24:41.640 --> 0:24:44.400
<v Speaker 9>AI to create images that don't actually exist. You can

0:24:44.400 --> 0:24:47.240
<v Speaker 9>put voices on people to say things through their own

0:24:47.320 --> 0:24:49.720
<v Speaker 9>voice when they may maybe have not said that video.

0:24:50.240 --> 0:24:53.400
<v Speaker 9>You can think about putting in questions into generative AI

0:24:53.480 --> 0:24:56.159
<v Speaker 9>that perhaps share data with the broader public that you

0:24:56.200 --> 0:24:58.760
<v Speaker 9>didn't want to share that's company specific data. So there's

0:24:58.760 --> 0:25:02.600
<v Speaker 9>a security component, there's a falsification component, There's lots of

0:25:02.600 --> 0:25:04.720
<v Speaker 9>different ways you kind of have to be proactive about.

0:25:04.840 --> 0:25:07.520
<v Speaker 3>And on this front, once again, maybe at no fault

0:25:07.560 --> 0:25:11.040
<v Speaker 3>of their own, the government is generations behind where the

0:25:11.080 --> 0:25:14.240
<v Speaker 3>technology is. I don't know how this plays out, I

0:25:14.320 --> 0:25:17.080
<v Speaker 3>really don't. I mean, is there a feeling that the

0:25:17.119 --> 0:25:18.879
<v Speaker 3>industry for a while is going to have to police

0:25:18.920 --> 0:25:21.520
<v Speaker 3>itself or is there going to be some again public

0:25:21.600 --> 0:25:24.280
<v Speaker 3>private partnership in terms of regulating this, because this is

0:25:24.320 --> 0:25:29.760
<v Speaker 3>not the FCC regulating the airwaves. This is really really difficult.

0:25:30.119 --> 0:25:33.760
<v Speaker 9>Yeah, it gets complicated. Look, I think there's an individual

0:25:33.840 --> 0:25:36.399
<v Speaker 9>level to it, an individual level of responsibility, But at

0:25:36.400 --> 0:25:37.919
<v Speaker 9>the end of the day, it's going to fall on

0:25:38.000 --> 0:25:41.920
<v Speaker 9>the leaders, the leaders of organizations across the board. If

0:25:41.920 --> 0:25:44.640
<v Speaker 9>the senior leaders are not thinking about responsible AI, they're

0:25:44.640 --> 0:25:48.359
<v Speaker 9>not thinking about the AI fluency, no one else is

0:25:48.400 --> 0:25:50.280
<v Speaker 9>going to think about that. So the responsibility on the

0:25:50.359 --> 0:25:51.280
<v Speaker 9>leaders is very high.

0:25:51.320 --> 0:25:54.399
<v Speaker 3>Our thanks to Anita Givanni, Global head of Innovation at ABANAT.

0:25:54.440 --> 0:25:56.960
<v Speaker 4>Coming up on the program, our conversation on AI continues,

0:25:57.040 --> 0:25:59.359
<v Speaker 4>we speak with Michael Johnson, President of the New Jersey

0:25:59.440 --> 0:26:00.640
<v Speaker 4>Innovation Institute.

0:26:00.800 --> 0:26:03.600
<v Speaker 3>You're listening to Bloomberg Intelligence on Bloomberg Radio, providing in

0:26:03.640 --> 0:26:05.800
<v Speaker 3>depth research and data on two thousand companies and one

0:26:05.880 --> 0:26:09.320
<v Speaker 3>hundred and thirty industries. You can access Bloomberg Intelligence via Bigone,

0:26:09.320 --> 0:26:11.800
<v Speaker 3>the Terminal on Paul Sweeney, m Alex Steele, and.

0:26:11.800 --> 0:26:12.840
<v Speaker 4>This is Bloomberg.

0:26:17.880 --> 0:26:21.760
<v Speaker 2>You're listening to the Bloomberg Intelligence podcast. Catch us live

0:26:21.840 --> 0:26:25.360
<v Speaker 2>weekdays at ten am Eastern on applecar Play and Android

0:26:25.400 --> 0:26:28.160
<v Speaker 2>Auto with the Bloomberg Business app. You can also listen

0:26:28.280 --> 0:26:31.399
<v Speaker 2>live on Amazon Alexa from our flagship New York station.

0:26:31.760 --> 0:26:35.520
<v Speaker 2>Just say Alexa play Bloomberg eleven thirty.

0:26:36.440 --> 0:26:39.280
<v Speaker 4>Earlier in the week, Bloomberg Intelligence broadcasted live from the

0:26:39.280 --> 0:26:42.520
<v Speaker 4>campus of the New Jersey Institute of Technology, and the

0:26:42.560 --> 0:26:44.480
<v Speaker 4>main topic of conversation was AI.

0:26:44.680 --> 0:26:47.359
<v Speaker 3>We spoke with Michael Johnson, president of the New Jersey

0:26:47.480 --> 0:26:53.040
<v Speaker 3>Innovation Institute or NJII. It's a standalone corporation owned by NJIT.

0:26:53.600 --> 0:26:56.520
<v Speaker 3>We first asked Michael what NJII does.

0:26:56.720 --> 0:26:59.199
<v Speaker 10>In the US. We have lots of research universities and

0:26:59.240 --> 0:27:02.359
<v Speaker 10>there's lots of smart people, lots of great resources, but

0:27:02.400 --> 0:27:05.440
<v Speaker 10>there's this fundamental problem in academia, which is it's tough

0:27:05.480 --> 0:27:08.320
<v Speaker 10>for the outside world actually leverage those resources. So for

0:27:08.440 --> 0:27:11.520
<v Speaker 10>governmental organizations for industry, they want access to the cutting

0:27:11.600 --> 0:27:13.920
<v Speaker 10>edge of AI, for example, but it's tough for them

0:27:13.920 --> 0:27:16.520
<v Speaker 10>to actually make those connections and interact with faculty. So

0:27:16.760 --> 0:27:19.359
<v Speaker 10>NGI is an organization. It's a five oh one C

0:27:19.480 --> 0:27:22.359
<v Speaker 10>three wholly owned by NGT, and the idea is that

0:27:22.400 --> 0:27:24.840
<v Speaker 10>we are a standalone corporation that's a conduit between the

0:27:24.880 --> 0:27:28.919
<v Speaker 10>outside world and NGT, So we make those facilitations, we

0:27:29.000 --> 0:27:31.920
<v Speaker 10>create unique business models to work with faculty, and we're

0:27:31.920 --> 0:27:35.159
<v Speaker 10>a quick moving organization, unlike academia, which is you know,

0:27:35.280 --> 0:27:37.280
<v Speaker 10>tends to be slower and more difficult to work with.

0:27:37.560 --> 0:27:39.440
<v Speaker 10>So we're that conduit between them and the outside world

0:27:39.520 --> 0:27:41.680
<v Speaker 10>and roughly have about one hundred and twenty folks out

0:27:41.680 --> 0:27:43.720
<v Speaker 10>of organization we're focused on that can.

0:27:43.640 --> 0:27:45.240
<v Speaker 4>Just say it's really cool his three year old son

0:27:45.320 --> 0:27:48.159
<v Speaker 4>is here. I mean, what three year old is going

0:27:48.240 --> 0:27:50.080
<v Speaker 4>to come and talk about AI. I feel like that

0:27:50.200 --> 0:27:52.160
<v Speaker 4>just says it all at the end of the day, right,

0:27:52.280 --> 0:27:54.719
<v Speaker 4>that is the future? So am I a company that

0:27:54.760 --> 0:27:56.480
<v Speaker 4>goes to you and then you pair me up with

0:27:56.520 --> 0:27:59.119
<v Speaker 4>something or is it sort of the technology that you're evolving,

0:27:59.119 --> 0:28:00.399
<v Speaker 4>and then you go pitch it to companies.

0:28:00.440 --> 0:28:01.120
<v Speaker 5>How does that work?

0:28:01.200 --> 0:28:03.000
<v Speaker 10>It's a bit of inside out and outside in. So

0:28:03.040 --> 0:28:04.680
<v Speaker 10>we can go to corporations and try and find out

0:28:04.680 --> 0:28:06.639
<v Speaker 10>what their problems are, what their pain points are, and

0:28:06.640 --> 0:28:08.760
<v Speaker 10>then go and find faculty you can help out. Or

0:28:08.800 --> 0:28:10.440
<v Speaker 10>we might have a few faculty that have a very

0:28:10.440 --> 0:28:12.600
<v Speaker 10>specific problem. They need access to software, they need to

0:28:12.600 --> 0:28:15.040
<v Speaker 10>access the resources, and we go externally to find a

0:28:15.040 --> 0:28:17.200
<v Speaker 10>way to work with corporations on that, but it's pairing

0:28:17.200 --> 0:28:20.040
<v Speaker 10>the two with each other. And faculty are really smart,

0:28:20.080 --> 0:28:22.080
<v Speaker 10>they're really focused on their research, but they don't always

0:28:22.119 --> 0:28:23.800
<v Speaker 10>have the mind to go out and actually execute on

0:28:23.840 --> 0:28:26.679
<v Speaker 10>consultant type projects for industry. So we help form that

0:28:26.720 --> 0:28:29.000
<v Speaker 10>framework and along the way we're trying to help with

0:28:29.040 --> 0:28:31.880
<v Speaker 10>tech transfers, so getting technology out of the university into

0:28:31.920 --> 0:28:34.440
<v Speaker 10>products and services is always a pain point, and also

0:28:34.560 --> 0:28:38.440
<v Speaker 10>just generally accelerating innovation and also helping upskille workers.

0:28:39.040 --> 0:28:41.800
<v Speaker 3>You know, over the last several quarters, Bloomberg does this analysis.

0:28:41.800 --> 0:28:44.760
<v Speaker 3>It shows what are companies talking about on their quarterly

0:28:44.800 --> 0:28:47.760
<v Speaker 3>conference calls, And for the last several quarters, every single

0:28:47.800 --> 0:28:49.800
<v Speaker 3>company in Y S and P five hundred has talked

0:28:49.800 --> 0:28:52.160
<v Speaker 3>about AI, with the exception of Apple. Last quarter have

0:28:52.240 --> 0:28:55.240
<v Speaker 3>I mentioned AI? Which is interesting? What are companies most

0:28:55.440 --> 0:28:57.320
<v Speaker 3>commonly asking you for help with?

0:28:58.280 --> 0:28:58.400
<v Speaker 4>Oh?

0:28:58.520 --> 0:28:58.720
<v Speaker 2>Man?

0:28:58.800 --> 0:29:01.240
<v Speaker 10>That goes all over the place. It depends in the companies.

0:29:01.240 --> 0:29:03.080
<v Speaker 10>We have some small mom and pop businesses that just

0:29:03.120 --> 0:29:06.400
<v Speaker 10>want help, but trying to move towards technology, towards computers.

0:29:06.640 --> 0:29:08.200
<v Speaker 10>We have other companies, for example, that want to be

0:29:08.240 --> 0:29:11.120
<v Speaker 10>the bleeding edge of some sort and field. So for example,

0:29:11.120 --> 0:29:13.360
<v Speaker 10>it might be life sciences, it might be AI for example,

0:29:13.600 --> 0:29:15.920
<v Speaker 10>and they're asking us to help improve something that they're

0:29:15.920 --> 0:29:18.240
<v Speaker 10>already doing, or it's a very specific project they're pushing

0:29:18.280 --> 0:29:20.280
<v Speaker 10>us to find faculty to help out with. So it

0:29:20.360 --> 0:29:23.400
<v Speaker 10>kind of depends. We have other folks. For example, Picatinny

0:29:23.480 --> 0:29:25.920
<v Speaker 10>Arsenal and Department of Defense are looking for just workers,

0:29:26.120 --> 0:29:29.120
<v Speaker 10>so helping us upscale workers for advanced manufacturing and all

0:29:29.160 --> 0:29:31.440
<v Speaker 10>sorts of different programs they need help finding talent for

0:29:31.600 --> 0:29:33.000
<v Speaker 10>so we're trying to help that with that as well.

0:29:33.200 --> 0:29:35.320
<v Speaker 4>So JPM we're going to interfew saw this. They had

0:29:35.320 --> 0:29:37.280
<v Speaker 4>a great piece out that said that some of its

0:29:37.280 --> 0:29:41.240
<v Speaker 4>corporate customers are slashing manual work by almost ninety percent

0:29:41.840 --> 0:29:45.640
<v Speaker 4>with its cash flow management tool that runs on AI.

0:29:46.160 --> 0:29:47.920
<v Speaker 4>And that's the fear, right that we're going to use

0:29:47.960 --> 0:29:50.080
<v Speaker 4>AI and replace all the workers and those workers don't

0:29:50.080 --> 0:29:51.760
<v Speaker 4>have any jobs. Is there any truth to that?

0:29:52.600 --> 0:29:55.080
<v Speaker 10>It's a great question. So whenever you have technologies they

0:29:55.120 --> 0:29:57.400
<v Speaker 10>are disruptive, there are going to be jobs certainly that

0:29:57.440 --> 0:29:59.040
<v Speaker 10>are going to go away. But if you look back

0:29:59.080 --> 0:30:01.640
<v Speaker 10>to when accel first came out, or when computers first

0:30:01.640 --> 0:30:03.680
<v Speaker 10>came out, you look at accounting as a great use case.

0:30:04.000 --> 0:30:06.480
<v Speaker 10>Accountants didn't go away because we were going from a

0:30:06.520 --> 0:30:08.640
<v Speaker 10>ledger that was literally on paper to a computer based system.

0:30:08.680 --> 0:30:10.440
<v Speaker 10>We found new questions to answer, new ways that we

0:30:10.440 --> 0:30:12.880
<v Speaker 10>could look at our accounting and finances. So I think

0:30:12.960 --> 0:30:15.320
<v Speaker 10>the jobs are going to change, But the overall number

0:30:15.360 --> 0:30:17.440
<v Speaker 10>of jobs in that net, I don't know if it

0:30:17.440 --> 0:30:19.880
<v Speaker 10>will actually reduce. It might increase in some cases. But

0:30:19.880 --> 0:30:21.880
<v Speaker 10>we're going to answer different questions. We're going to do

0:30:21.920 --> 0:30:23.560
<v Speaker 10>things much more quickly than we did in the past,

0:30:23.600 --> 0:30:23.960
<v Speaker 10>for sure.

0:30:24.520 --> 0:30:26.840
<v Speaker 3>I guess my lack of knowledge of full appreciation of

0:30:26.840 --> 0:30:29.120
<v Speaker 3>AIS is I'm just not sure if it's something completely

0:30:29.160 --> 0:30:31.479
<v Speaker 3>new or is it just the next iteration of what

0:30:31.520 --> 0:30:35.240
<v Speaker 3>the smart people at NJIT typically do. Is it I'm

0:30:35.280 --> 0:30:38.520
<v Speaker 3>just not sure what's new about it other than Man,

0:30:38.560 --> 0:30:41.560
<v Speaker 3>everybody's talking about it, and it was a theme. One

0:30:41.600 --> 0:30:43.440
<v Speaker 3>of the themes that drove the stock market in twenty

0:30:43.480 --> 0:30:45.600
<v Speaker 3>twenty three was a concept of AI and the average

0:30:45.640 --> 0:30:48.000
<v Speaker 3>trader has no idea what AI is, but he's buying

0:30:48.040 --> 0:30:49.720
<v Speaker 3>stocks because he thinks they're an AI play.

0:30:49.880 --> 0:30:52.160
<v Speaker 10>It's been around for decades, right, but we have a

0:30:52.160 --> 0:30:53.760
<v Speaker 10>couple of technologies that came out in the last two

0:30:53.840 --> 0:30:55.840
<v Speaker 10>years that have really transformed the way we see AI

0:30:55.840 --> 0:30:57.440
<v Speaker 10>and while we're talking about it, and the reason is

0:30:57.480 --> 0:31:00.440
<v Speaker 10>because now it's accessible. So for example, to years ago,

0:31:00.440 --> 0:31:01.800
<v Speaker 10>if I go into Google and I tell you how

0:31:01.800 --> 0:31:04.360
<v Speaker 10>do I make chicken palm? I got all these ads,

0:31:04.400 --> 0:31:06.400
<v Speaker 10>I get all these things that tell me about chicken parm.

0:31:06.440 --> 0:31:07.880
<v Speaker 10>I go in a chat GPT and I type that

0:31:07.920 --> 0:31:09.640
<v Speaker 10>for example, and I get a perfect recipe on how

0:31:09.680 --> 0:31:12.560
<v Speaker 10>to actually make that, So it becomes very accessible to anyone.

0:31:12.600 --> 0:31:14.400
<v Speaker 10>And I think that go to market strategy. The open

0:31:14.440 --> 0:31:17.280
<v Speaker 10>I had of making accessible is what really changed the game.

0:31:17.640 --> 0:31:20.520
<v Speaker 10>And also the same time computing power is exponentially increasing,

0:31:20.560 --> 0:31:23.200
<v Speaker 10>it's more accessible. We're now able to use it everywhere

0:31:23.240 --> 0:31:25.320
<v Speaker 10>from making chicken palm to try and do research.

0:31:25.560 --> 0:31:27.080
<v Speaker 4>So what kind of cool stuff are you guys working

0:31:27.120 --> 0:31:28.960
<v Speaker 4>on right now? Like what were you most excited about?

0:31:29.320 --> 0:31:31.680
<v Speaker 10>For us as NGI, what we're very focused on is

0:31:31.720 --> 0:31:33.560
<v Speaker 10>trying to get things out at the university into the

0:31:33.560 --> 0:31:36.040
<v Speaker 10>real world. And one specific project that we're working on

0:31:36.400 --> 0:31:39.360
<v Speaker 10>is actually on law enforcement and body cams. So bodycams

0:31:39.480 --> 0:31:41.760
<v Speaker 10>is there a sensor that generates a huge amount of

0:31:41.840 --> 0:31:44.800
<v Speaker 10>data and from those data sets, we're usually looking at

0:31:44.840 --> 0:31:47.400
<v Speaker 10>them after the fact, so after something bad happens, we're

0:31:47.400 --> 0:31:49.959
<v Speaker 10>trying to review that situation. What we're trying to do

0:31:50.080 --> 0:31:52.320
<v Speaker 10>is can we look at that data and predict something

0:31:52.360 --> 0:31:54.360
<v Speaker 10>bad is going to happen before it happens. So if

0:31:54.400 --> 0:31:57.960
<v Speaker 10>we see a pattern between some behaviors, running back time for.

0:31:57.920 --> 0:31:59.760
<v Speaker 4>A second, so you have a BTE so you're tracking

0:31:59.840 --> 0:32:02.160
<v Speaker 4>the behavior to then model behavior later.

0:32:02.520 --> 0:32:04.600
<v Speaker 10>Yes. So for example, let's say we see an officer

0:32:04.640 --> 0:32:07.560
<v Speaker 10>is running more frequently, they're yelling more frequently. That has

0:32:07.600 --> 0:32:10.600
<v Speaker 10>probably correlated to some behavior outcome, such as excessive use

0:32:10.600 --> 0:32:13.240
<v Speaker 10>of force. So for example, we might identify this officer

0:32:13.280 --> 0:32:15.200
<v Speaker 10>as at a much higher likelihood of excessive use in

0:32:15.240 --> 0:32:17.520
<v Speaker 10>force in the future. Let's intervene and get them training

0:32:17.560 --> 0:32:19.880
<v Speaker 10>before something bad happens. So we're trying to build that

0:32:19.880 --> 0:32:22.800
<v Speaker 10>a software we can actually put onto the hardware and

0:32:22.880 --> 0:32:25.640
<v Speaker 10>help the law enforcement and help with de escalating situations.

0:32:25.720 --> 0:32:27.000
<v Speaker 4>Wow, that's really cool.

0:32:27.440 --> 0:32:28.120
<v Speaker 3>What other stuff like?

0:32:28.120 --> 0:32:29.720
<v Speaker 4>What are the thing are you excited about?

0:32:29.920 --> 0:32:32.160
<v Speaker 10>Oh man, there's so many Take your second best. My

0:32:32.240 --> 0:32:34.360
<v Speaker 10>second best would definitely be in the drone space. So

0:32:34.480 --> 0:32:37.680
<v Speaker 10>drones are another sensor. We're collecting huge amounts of imagery data,

0:32:37.840 --> 0:32:39.240
<v Speaker 10>and today a lot of that work is actually a

0:32:39.280 --> 0:32:41.760
<v Speaker 10>person looking at videos, scrolling through video like you would

0:32:41.760 --> 0:32:44.280
<v Speaker 10>from a VHS tape, and we're using computer vision and

0:32:44.320 --> 0:32:47.120
<v Speaker 10>AI to actually analyze that data and try to predict

0:32:47.120 --> 0:32:49.480
<v Speaker 10>what's happening and try to classify certain imagery and answer

0:32:49.560 --> 0:32:52.040
<v Speaker 10>very specific questions like is a power line going to

0:32:52.080 --> 0:32:54.440
<v Speaker 10>fail based upon a single picture from a simple drone?

0:32:54.480 --> 0:32:56.160
<v Speaker 4>Oh, now that could be really helpful, dependually all the

0:32:56.200 --> 0:32:58.560
<v Speaker 4>wildfires and stuff that we've had. And then as all

0:32:58.560 --> 0:33:01.200
<v Speaker 4>the utilities are kind of grappling with like old infrastructure

0:33:01.280 --> 0:33:03.000
<v Speaker 4>that is not easy to replace, kind of how you

0:33:03.040 --> 0:33:06.240
<v Speaker 4>manage that? Is it expensive for these companies to use this?

0:33:07.040 --> 0:33:10.000
<v Speaker 10>Usually the bottleneck today is data generation and data annotation

0:33:10.120 --> 0:33:12.000
<v Speaker 10>because there's lots of data, but we have to annotate

0:33:12.000 --> 0:33:14.160
<v Speaker 10>the data to be actually able to use it. So,

0:33:14.200 --> 0:33:16.120
<v Speaker 10>for example, if the body cams, we have to know

0:33:16.160 --> 0:33:18.400
<v Speaker 10>what those events are that we're trying to predict and

0:33:18.440 --> 0:33:20.360
<v Speaker 10>how she classifying them ahead of time. So that's the

0:33:20.440 --> 0:33:22.280
<v Speaker 10>real the bottleneck for it in a lot of cases.

0:33:22.480 --> 0:33:24.600
<v Speaker 4>All right, thanks to Michael Johnson, president of the New

0:33:24.680 --> 0:33:25.800
<v Speaker 4>Jersey Innovation.

0:33:25.480 --> 0:33:28.920
<v Speaker 3>Institute, let's stick with our conversations on artificial intelligence at

0:33:28.960 --> 0:33:31.840
<v Speaker 3>the New Jersey Institute of Technology. New Jersey Governor Phil

0:33:31.920 --> 0:33:34.720
<v Speaker 3>Murphy recently laid out further details of a so called

0:33:34.840 --> 0:33:38.640
<v Speaker 3>AI moonshot plan. The proposed plan would include seven million

0:33:38.680 --> 0:33:41.800
<v Speaker 3>dollars to advance AI utilization and opportunities in the state.

0:33:41.920 --> 0:33:44.640
<v Speaker 4>We were joined by AI expert Beth Simon Novic, who

0:33:44.880 --> 0:33:48.760
<v Speaker 4>was recently appointed as New Jersey's first ever Chief AI Strategist,

0:33:48.960 --> 0:33:51.480
<v Speaker 4>and we asked Beth how she helps implement Governor Phil

0:33:51.560 --> 0:33:54.000
<v Speaker 4>Murphy's vision of having New Jersey lead the nation in

0:33:54.040 --> 0:33:55.000
<v Speaker 4>the advancement of AI.

0:33:55.440 --> 0:33:58.320
<v Speaker 7>Governor Murphy has said very loud and clear, we have

0:33:58.440 --> 0:34:00.680
<v Speaker 7>to do better when it comes to technology in terms

0:34:00.680 --> 0:34:04.200
<v Speaker 7>of embracing the use of technology to grow the economy,

0:34:04.240 --> 0:34:06.240
<v Speaker 7>to grow jobs in the state, but also to improve

0:34:06.280 --> 0:34:09.759
<v Speaker 7>how government works. So my job is to work on

0:34:09.840 --> 0:34:11.319
<v Speaker 7>all of the above and to see what we can

0:34:11.360 --> 0:34:13.720
<v Speaker 7>do as government to make that easier, to make that better,

0:34:14.120 --> 0:34:16.640
<v Speaker 7>and to embrace the responsible and ethical use of AI

0:34:16.800 --> 0:34:19.000
<v Speaker 7>to ensure that we're doing right by our residents.

0:34:19.400 --> 0:34:23.360
<v Speaker 3>So what are some of the applications that the governor

0:34:23.400 --> 0:34:26.040
<v Speaker 3>and the Governor's office thinks AI can do Over the

0:34:26.120 --> 0:34:29.000
<v Speaker 3>next several years, Where will the residents of New Jersey

0:34:29.000 --> 0:34:29.799
<v Speaker 3>see it? Do you think?

0:34:29.920 --> 0:34:32.360
<v Speaker 7>So this is not a several years from now. The

0:34:32.400 --> 0:34:35.040
<v Speaker 7>future is already here. And we've been using AI for

0:34:35.160 --> 0:34:37.640
<v Speaker 7>quite some time, and generative AI since the very beginning,

0:34:37.880 --> 0:34:39.880
<v Speaker 7>so in many ways that you don't even see or

0:34:39.920 --> 0:34:41.879
<v Speaker 7>know about. So, for example, if you're getting a letter

0:34:41.920 --> 0:34:43.680
<v Speaker 7>from the State of New Jersey about let's say your

0:34:43.760 --> 0:34:47.279
<v Speaker 7>unemployment benefits, you're getting a letter that has been simplified,

0:34:47.440 --> 0:34:50.800
<v Speaker 7>that has been written in plain English, that's been written,

0:34:50.800 --> 0:34:52.960
<v Speaker 7>we hope, more clearly than it would have been before

0:34:53.280 --> 0:34:55.840
<v Speaker 7>because generative AI can help us to do a first draft.

0:34:56.239 --> 0:34:59.160
<v Speaker 7>If you're calling up about your anchor tax relief that

0:34:59.239 --> 0:35:01.440
<v Speaker 7>the State of New Jerse is giving out to residents,

0:35:01.719 --> 0:35:05.040
<v Speaker 7>you are hopefully getting your call resolved faster because you

0:35:05.120 --> 0:35:07.719
<v Speaker 7>get a menu option that's we've written with the help

0:35:07.719 --> 0:35:10.400
<v Speaker 7>of AI. Because voice to text our call center operators

0:35:10.440 --> 0:35:12.960
<v Speaker 7>know people are calling in asking the following kinds of questions,

0:35:13.360 --> 0:35:16.600
<v Speaker 7>we should write these menu options and these instructions and

0:35:16.640 --> 0:35:20.719
<v Speaker 7>answers so people can get that information faster. When you're

0:35:20.760 --> 0:35:23.360
<v Speaker 7>going out, for example, and typing in on a website

0:35:23.360 --> 0:35:25.480
<v Speaker 7>and telling us comments of how we can do something

0:35:25.520 --> 0:35:28.360
<v Speaker 7>better on a website like business dot J dot gov,

0:35:28.600 --> 0:35:30.560
<v Speaker 7>where you can go to start and run and grow

0:35:30.600 --> 0:35:33.440
<v Speaker 7>your business everything you need from one place. We're taking

0:35:33.480 --> 0:35:35.799
<v Speaker 7>the comments we're getting from citizens about what they need

0:35:35.840 --> 0:35:38.680
<v Speaker 7>about what they want, using AI to help us summarize

0:35:38.719 --> 0:35:42.640
<v Speaker 7>those comments, synthesize them, and turn that into the information

0:35:42.719 --> 0:35:44.719
<v Speaker 7>that people want and need front and center. So the

0:35:44.760 --> 0:35:49.800
<v Speaker 7>goal is government that's more responsive, more informative, and providing

0:35:49.840 --> 0:35:52.400
<v Speaker 7>services twenty four to seven that are responsive to what

0:35:52.440 --> 0:35:53.640
<v Speaker 7>people actually want and need.

0:35:53.719 --> 0:35:56.200
<v Speaker 4>That's a pretty good pitch. You were also the chief

0:35:56.239 --> 0:35:57.960
<v Speaker 4>of innovation, right, h Jersey.

0:35:58.080 --> 0:36:00.000
<v Speaker 7>I was for many years the chief Innovation Office.

0:36:00.520 --> 0:36:04.040
<v Speaker 4>So did the Chief Innovation Officer become the AI strategist

0:36:04.160 --> 0:36:06.040
<v Speaker 4>or is there also an innovation officer? And I guess

0:36:06.040 --> 0:36:08.839
<v Speaker 4>I'm trying to understand, like is the innovation thing now

0:36:08.920 --> 0:36:11.040
<v Speaker 4>AI or can there be other stuff?

0:36:11.320 --> 0:36:13.560
<v Speaker 7>There is still other stuff. We have a wonderful new

0:36:13.640 --> 0:36:17.800
<v Speaker 7>Chief Innovation Officer, Dave Cole, has taken over that title

0:36:18.160 --> 0:36:20.880
<v Speaker 7>and is leading our efforts to use technology to improve

0:36:20.920 --> 0:36:24.360
<v Speaker 7>how we bring services to residents. So projects like business

0:36:24.400 --> 0:36:27.200
<v Speaker 7>dot J dot gov to take the business one, for example,

0:36:27.320 --> 0:36:30.600
<v Speaker 7>or other digitization of residence services, so that instead of

0:36:30.640 --> 0:36:33.040
<v Speaker 7>having to go to a government office, you know, between

0:36:33.120 --> 0:36:35.000
<v Speaker 7>nine and five, you can come to a website, you

0:36:35.040 --> 0:36:36.080
<v Speaker 7>can use your mobile phone.

0:36:36.160 --> 0:36:36.960
<v Speaker 4>Oh my gosh, that'd be.

0:36:36.920 --> 0:36:41.319
<v Speaker 7>Amazing transact with government twenty four to seven. That's work

0:36:41.360 --> 0:36:43.280
<v Speaker 7>that's been underway for a long time, and that doesn't

0:36:43.360 --> 0:36:46.799
<v Speaker 7>just depend on AI. That is about again, clearer instructions,

0:36:46.880 --> 0:36:50.520
<v Speaker 7>planer English, things available online, giving you the information front

0:36:50.520 --> 0:36:52.680
<v Speaker 7>and center that you want and need in the way

0:36:52.680 --> 0:36:55.400
<v Speaker 7>that people have become accustomed to from the best businesses.

0:36:55.800 --> 0:36:58.040
<v Speaker 7>We think that government should serve citizens in much the

0:36:58.080 --> 0:36:59.959
<v Speaker 7>same way, except in the public interest.

0:37:00.360 --> 0:37:03.760
<v Speaker 3>Well, New Jersey's had a long history of technological innovation.

0:37:03.800 --> 0:37:07.360
<v Speaker 3>I think of telecommunications with Bellcore and Bell Labs supporting

0:37:07.360 --> 0:37:09.600
<v Speaker 3>eighteen teen Verizon. I think about some of the biotech

0:37:09.640 --> 0:37:12.839
<v Speaker 3>and pharmaceutical companies like Johnson and Johnson based here in

0:37:12.840 --> 0:37:17.200
<v Speaker 3>New Jersey. I'm wondering, is there support for the young

0:37:17.320 --> 0:37:20.120
<v Speaker 3>NJ grads that are in a garage somewhere in Jersey

0:37:20.160 --> 0:37:22.799
<v Speaker 3>City coming up with the next AI type thing. How

0:37:22.800 --> 0:37:24.040
<v Speaker 3>do we support those people?

0:37:24.239 --> 0:37:27.920
<v Speaker 7>Absolutely so, there are a whole number and range of

0:37:27.960 --> 0:37:31.759
<v Speaker 7>investments that are out there to support people starting new businesses.

0:37:32.080 --> 0:37:34.600
<v Speaker 7>That's what my colleagues at EDA work on in particular,

0:37:34.800 --> 0:37:37.799
<v Speaker 7>is ensuring that we're providing those kinds of incentives for

0:37:37.840 --> 0:37:40.120
<v Speaker 7>people who want to start their business in New Jersey

0:37:40.120 --> 0:37:42.480
<v Speaker 7>and grow their business in New Jersey. That's particularly why

0:37:42.520 --> 0:37:45.560
<v Speaker 7>the government is here to help support those businesses going

0:37:45.560 --> 0:37:47.440
<v Speaker 7>out and in particular now to look at how we

0:37:47.440 --> 0:37:51.000
<v Speaker 7>can support new AI businesses or existing businesses who are

0:37:51.040 --> 0:37:54.120
<v Speaker 7>asking how we can turn around and use AI to

0:37:54.280 --> 0:37:56.840
<v Speaker 7>improve what we do. It's a question we've been answering

0:37:56.840 --> 0:37:58.880
<v Speaker 7>for a long time. Before we called it AI. We

0:37:58.960 --> 0:38:00.400
<v Speaker 7>called it big data.

0:38:00.040 --> 0:38:01.200
<v Speaker 3>Yep, right.

0:38:01.239 --> 0:38:03.360
<v Speaker 7>So the more the people we're using a lot of

0:38:03.400 --> 0:38:05.319
<v Speaker 7>businesses have asked themselves, how could I go out and

0:38:05.320 --> 0:38:08.480
<v Speaker 7>start using data to measure what's working, to measure what

0:38:08.560 --> 0:38:11.080
<v Speaker 7>customers want, and again to deliver new kinds of services

0:38:11.080 --> 0:38:15.400
<v Speaker 7>across a range of industries. It's why we've been starting

0:38:15.400 --> 0:38:18.080
<v Speaker 7>new partnerships, such as with Princeton, around this new AI

0:38:18.200 --> 0:38:20.760
<v Speaker 7>hub that's been set up so that we can connect

0:38:20.760 --> 0:38:23.680
<v Speaker 7>some of that tremendous innovation that's coming out of universities

0:38:23.920 --> 0:38:27.359
<v Speaker 7>like NJIT, like Rutgers, like Princeton. We're of course, known

0:38:27.400 --> 0:38:29.440
<v Speaker 7>in this state for having the best universities and the

0:38:29.440 --> 0:38:31.800
<v Speaker 7>best education system in the country, and we want to

0:38:31.840 --> 0:38:34.520
<v Speaker 7>connect that back to how we're growing the economy and

0:38:34.560 --> 0:38:36.080
<v Speaker 7>growing jobs. Hearing the state all right?

0:38:36.080 --> 0:38:39.280
<v Speaker 4>Thanks to Bethsimono Noovic, Chief AI Strategist of the State

0:38:39.360 --> 0:38:40.040
<v Speaker 4>of New Jersey.

0:38:40.760 --> 0:38:45.279
<v Speaker 2>This is the Bloomberg Intelligence Podcast, available on Apples, Spotify,

0:38:45.480 --> 0:38:48.400
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0:38:48.480 --> 0:38:52.080
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0:38:52.200 --> 0:38:55.600
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0:38:55.719 --> 0:38:58.840
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0:38:58.920 --> 0:39:00.600
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