WEBVTT - How AI Assistants Can Transform Education 

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<v Speaker 1>In the world of educational research, there is a famous

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<v Speaker 1>video of a boy named Sean. I don't mean famous

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<v Speaker 1>in a sense that it has a million views on YouTube.

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<v Speaker 1>I mean it in the circle of people who think

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<v Speaker 1>about teaching and how to make teaching better. The video

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<v Speaker 1>has been written about in journal articles and shown over

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<v Speaker 1>and again in college classrooms. It's a ten minute clip

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<v Speaker 1>of a third grade class somewhere in Michigan. It was

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<v Speaker 1>filmed in January of nineteen ninety, so the video is

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<v Speaker 1>a bit grainy. The teacher's name is Deborah Lowenburg Ball.

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<v Speaker 1>She's a professor at Michigan State University who is part

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<v Speaker 1>of her research teaches a one hour math class at

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<v Speaker 1>a local elementary school on the day in question. Miss

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<v Speaker 1>Ball begins by asking her students about the previous day's lesson,

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<v Speaker 1>which was about even and odd numbers.

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<v Speaker 2>And I would like to hear from as many people

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<v Speaker 2>as possible what comments you had, reactions you had to

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<v Speaker 2>be in that meeting yesterday.

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<v Speaker 1>A little boy with black hair raises his hand. His

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<v Speaker 1>name is Sean.

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<v Speaker 3>I know I don't have anything about the meeting yesterday,

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<v Speaker 3>but I was just thinking about.

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<v Speaker 1>Sit Sean was thinking about the number six.

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<v Speaker 3>I was thinking that it's a it's an ID. It

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<v Speaker 3>can be an odd number two because there could be two, two, four, six, two,

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<v Speaker 3>three tudents and two threes, it would be an add anthonisina.

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<v Speaker 2>She thinks.

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<v Speaker 3>To make it takes me two things.

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<v Speaker 1>Sean doesn't understand what odd and even means. He thinks

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<v Speaker 1>that just because you can break down six in an

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<v Speaker 1>odd number of parts and an even number of parts,

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<v Speaker 1>that six must exist in some magical middle category. And

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<v Speaker 1>when you listen to the Sean videotape, you keep waiting

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<v Speaker 1>for the teacher to say, oh, no, Sean, you misunderstand.

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<v Speaker 1>But Deborah Ball doesn't do that. She never tells him

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<v Speaker 1>he's wrong. Instead, she simply asks him to explain his thinking.

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<v Speaker 4>Me and the two things that you put together to

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<v Speaker 4>make it were odd, right, three and three of each

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<v Speaker 4>child any think proba.

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<v Speaker 1>Two or easy bald and asked the class to give

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<v Speaker 1>their views. Other students jump up and explain their theories

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<v Speaker 1>on the blackboard. For the next fifteen minutes, she definitely

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<v Speaker 1>guides the class through an in depth investigation of what

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<v Speaker 1>she calls Shawn numbers, until Sewn himself realizes that the

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<v Speaker 1>real meaning of odd and even is something different than

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<v Speaker 1>he had imagined, and now he gets it.

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<v Speaker 3>I've been thank you for waring in love.

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<v Speaker 1>I don't want to focus just on how little Sean

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<v Speaker 1>finally made his own way to the right answer. I'm

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<v Speaker 1>interested in what his teacher did to get him there.

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<v Speaker 1>Deborah Ball worked magic. She never told Sean the right answer,

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<v Speaker 1>She just led him to a place where he could

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<v Speaker 1>discover it for himself. My name is Malcolm Glawo. This

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<v Speaker 1>is season six of Smart Talks with IBM, where we

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<v Speaker 1>are for our listeners a glimpse behind the curtain of

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<v Speaker 1>the world of technology and artificial intelligence. In this season,

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<v Speaker 1>we're going to visit companies as varied as Lail and

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<v Speaker 1>Ferrari and tell stories of how they're using artificial intelligence

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<v Speaker 1>and data to transform the way they do business. This

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<v Speaker 1>episode is about the promise of a radical new idea

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<v Speaker 1>called responsive teaching, the kind of teaching that took place

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<v Speaker 1>that day in Shawn's classroom, and whether artificial intelligence can

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<v Speaker 1>help us train the next generation of teachers to be

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<v Speaker 1>as good as Deborah Ball. Before we talk about how

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<v Speaker 1>AI could transform the way we train teachers, I want

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<v Speaker 1>to go back for a moment to the famous video

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<v Speaker 1>of Sean. In the video, the teacher Deborah Ball doesn't

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<v Speaker 1>have a predetermined plan that she's imposing on the class.

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<v Speaker 1>She's improvising, making up her approach as she goes along,

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<v Speaker 1>responding to her students odd theory about the number six. Second,

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<v Speaker 1>she's taking Sean seriously. She's not dismissing his theory. She's

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<v Speaker 1>listening to him and trying to understand the problem from

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<v Speaker 1>his perspective. And Thirdly, and most importantly, she's not force

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<v Speaker 1>feeding him the right answer. She's being patient. She's waiting

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<v Speaker 1>to see if with just the right subtle hints, he

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<v Speaker 1>can get to the right answer on his own. Improvisation,

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<v Speaker 1>empathy patients. That's responsive teaching.

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<v Speaker 5>What I think about in terms of responsiveness is more

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<v Speaker 5>like I think that students need to have a sense

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<v Speaker 5>of agency in what happens in the classroom, and like

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<v Speaker 5>authentic agency where they can be legitimized as knowers.

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<v Speaker 1>I spoke to a physicist at Seattle Pacific University named

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<v Speaker 1>Amy Robertson, a longtime advocate for responsive teaching. She uses

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<v Speaker 1>the Sean video in her classroom.

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<v Speaker 5>You have to trust that kids have a way of

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<v Speaker 5>doing that, and that like heard. What she mostly did

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<v Speaker 5>was to facilitate a conversation and to say you have

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<v Speaker 5>to listen to them talk.

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<v Speaker 1>No one told him he was wrong, that's right. And

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<v Speaker 1>then he goes, He goes, I didn't think of it

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<v Speaker 1>that way. Again, I thank you for leaving alone. You've

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<v Speaker 1>expanded my understanding. Thank you for bringing it up again.

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<v Speaker 6>It's like this, I love.

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<v Speaker 5>I know responsive teaching, as I think about it is

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<v Speaker 5>kind of rooted in this, like Eleanor Duckworth's work around

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<v Speaker 5>the Having of Wonderful Ideas, where she says, like the

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<v Speaker 5>goal of education is for students to have wonderful ideas

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<v Speaker 5>and to have a good time having them.

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<v Speaker 1>I love that. I've never heard that. What a beautiful,

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<v Speaker 1>succinct way of summing up the purpose of education. Yes,

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<v Speaker 1>responsive teaching is beautiful. It's rare to find a new

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<v Speaker 1>teaching idea that everyone loves. This is one of those

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<v Speaker 1>rare ideas. Watching the Ball classroom, all I could think was,

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<v Speaker 1>I really really hope my daughters get to experience a

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<v Speaker 1>math class like that. Far too many kids are convincing

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<v Speaker 1>themselves at far too young an age that math isn't

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<v Speaker 1>for them, and responsive teaching is a way to solve

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<v Speaker 1>that problem. But here is the issue. It's really really

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<v Speaker 1>hard to teach responsive teaching. Robertson says that teaching exists

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<v Speaker 1>in a cultural environment where the teacher is expected to

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<v Speaker 1>be the source of truth. That teaching is about the

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<v Speaker 1>immediate correction of error and not letting a child wander

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<v Speaker 1>down the pathway of their own Misunderstanding. Responsive teaching is

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<v Speaker 1>deeply counterintuitive, and the only way to understand its beauty

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<v Speaker 1>is to do it over and over again. Aspiring teachers

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<v Speaker 1>need a way to practice. For as long as there

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<v Speaker 1>has been technology, people have turned to digital machines to

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<v Speaker 1>solve problems. My father was a mathematician and I remember

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<v Speaker 1>him coming home in the nineteen seventies with a big

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<v Speaker 1>stack of computer cards in his briefcase that he used

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<v Speaker 1>to program the main frame back of the office. Today,

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<v Speaker 1>with the rise of artificial intelligence, the scale and complexity

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<v Speaker 1>of the problems technology can help us solve has jumped

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<v Speaker 1>by many orders of magnitude. You must have worked with

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<v Speaker 1>a million customers who are experimenting with llm's. Has there

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<v Speaker 1>been one use case that you were like, WHOA, I

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<v Speaker 1>had no idea or just simply that's clever. I'm speaking

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<v Speaker 1>to Brian Bissell, who works out of IBM's Manhattan office.

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<v Speaker 1>He helps IBM customers discover how best to get AI

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<v Speaker 1>to work for them.

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<v Speaker 7>There is one, but I don't think I can talk

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<v Speaker 7>about it unfortunately.

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<v Speaker 1>Wait, you can't tease me like that, can you wait?

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<v Speaker 1>Disguise disguise it for me.

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<v Speaker 7>Just give me a general It was about the ability

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<v Speaker 7>to pull certain types of information out of documents that

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<v Speaker 7>you wouldn't think you would be able to get the

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<v Speaker 7>model to do, and be able to do that at

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<v Speaker 7>a very large scale.

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<v Speaker 1>Bissil's point was that we are well past the stage

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<v Speaker 1>where anyone wonders whether AI can be useful. The real

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<v Speaker 1>question now is what problems do we want to use

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<v Speaker 1>it to solve? Where it can make the biggest difference,

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<v Speaker 1>And Bissil saw lots of opportunities in education.

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<v Speaker 7>I have two kids, one in middle school and one

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<v Speaker 7>who just graduated high school, and I'm well aware of

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<v Speaker 7>students using things like chat GPT to do their homework.

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<v Speaker 7>And it's very easy to take tools like that and

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<v Speaker 7>even IBM's own large language models, and just take a problem,

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<v Speaker 7>a piece of homework, something you want written, and drop

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<v Speaker 7>it into that and have it generate the answer for

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<v Speaker 7>you and the student. The user in that case hasn't

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<v Speaker 7>done any work, they haven't put any real thought into it.

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<v Speaker 1>To Bissil, that's the wrong use of AI. That's technology

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<v Speaker 1>making is dumber. What we really want is technology that

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<v Speaker 1>makes us smarter. This will explain to me that there

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<v Speaker 1>are now two big tools being used for AI productivity,

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<v Speaker 1>AI agents and AI assistants. Let's start with AI agents.

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<v Speaker 1>AI agents can reason plan and collaborate with other AI

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<v Speaker 1>tools to autonomously perform tasks for a user. This will

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<v Speaker 1>gave me an example of how college freshmen might use

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<v Speaker 1>an AI agent.

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<v Speaker 7>As a new student, you may not know how do

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<v Speaker 7>I do with my health and wellness issue? Some of

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<v Speaker 7>your credits are going to get for this given class.

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<v Speaker 7>You could talk to someone and find out some of that,

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<v Speaker 7>but maybe it's a little bit sensitive and you don't

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<v Speaker 7>want to do that.

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<v Speaker 1>Bisill told me you could build an AI agent, a

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<v Speaker 1>resource for new students that helps them navigate a new campus,

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<v Speaker 1>register for classes, access the services they need, and even

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<v Speaker 1>schedule appointments on their behalf, which in turn buys them

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<v Speaker 1>more time to focus on their actual schoolwork.

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<v Speaker 7>We can see patterns of how agents and assistants can

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<v Speaker 7>help help employees and customers and end users be more productive,

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<v Speaker 7>automate workflows so they're not doing certain types of repetitive

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<v Speaker 7>work over and over again, and streamlining their lives and

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<v Speaker 7>making data more accessible to them twenty four hours a day.

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<v Speaker 1>But Bissel says you can also use AI assistance in

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<v Speaker 1>the education space. AI assistants are reactive as opposed to

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<v Speaker 1>AI agents, which are proactive. AI assistants only perform tasks

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<v Speaker 1>at your request. They're programmed to answer your questions, and

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<v Speaker 1>as it turns out, AI assistants are now being used

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<v Speaker 1>to further the responsive teaching revolution, which is why I

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<v Speaker 1>found myself on a beautiful Georgia spring day not long

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<v Speaker 1>ago on the campus of Kansas State University, sitting in

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<v Speaker 1>the classroom with two researchers, one of them Professor Dabe Lee.

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<v Speaker 1>Let's go into the journey of building this thing. You

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<v Speaker 1>started by taking a course. What was the course you took?

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<v Speaker 2>So it was offered by Coursera, It was designed by IBM.

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<v Speaker 2>It was AI Foundation for everyone.

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<v Speaker 1>In her AI Foundation's course, Lee learned how to build

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<v Speaker 1>an AI assistant using IBM watson X that course took

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<v Speaker 1>how long to take.

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<v Speaker 2>It was not to know it was like fourteen mix.

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<v Speaker 1>Lee's idea was to train an AI assistant on classroom

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<v Speaker 1>data to play the role of Sean, a digital persona

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<v Speaker 1>of a nine year old who likes math but doesn't

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<v Speaker 1>always understand math, and that AI assistant, she thought could

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<v Speaker 1>be used to train preservice teachers or teachers in training

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<v Speaker 1>who are preparing to enter one of the most challenging

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<v Speaker 1>professions in the modern world.

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<v Speaker 2>So when you think about the teacher education and a

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<v Speaker 2>major challenge that teacher education face is that we need

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<v Speaker 2>children to practice with. We need instructors who if the

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<v Speaker 2>instruction on the pedagogical skills. So when you look at

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<v Speaker 2>the teacher education program, we have coursework in field experience,

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<v Speaker 2>and in those two areas there is something missing all

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<v Speaker 2>the time.

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<v Speaker 1>Li says that pre service teachers often lack access to

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<v Speaker 1>both students and experienced teachers during their education.

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<v Speaker 2>So what we try to resolve is that we have

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<v Speaker 2>this virtual student for pre service teacher to work with

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<v Speaker 2>so that they can practice their responsive teaching skills.

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<v Speaker 1>The first AI assistant Lee created is g Wu. G

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<v Speaker 1>Wu emulates the persona of a nine year old third

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<v Speaker 1>grade girl. Then, with the help of one of her collaborators,

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<v Speaker 1>a researcher at Canazon named Sean English, she created two

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<v Speaker 1>more AI assistants, Gabriel and Noah, each of which have

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<v Speaker 1>their own distinctive characteristics. So how are Gabriel and Noah different.

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<v Speaker 2>From ji Wu gab Real my first one? He is

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<v Speaker 2>very short answered. If you ask an open ended question,

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<v Speaker 2>he will answer it in a close way. So I

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<v Speaker 2>use that characteristic. And that's the problem that most teachers

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<v Speaker 2>actually base. They're asked children who are shay, who are reserved,

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<v Speaker 2>and who would not sure much of their thoughts. So

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<v Speaker 2>we wanted that characteristic in some characters, and we use

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<v Speaker 2>gabrielle to have that characteristic.

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<v Speaker 1>And Noah. What'snawah's personality?

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<v Speaker 6>How do he playful, cheering, right and energetic?

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<v Speaker 1>That's Sean English, Professor Lee's fellow researcher.

0:13:45.840 --> 0:13:52.000
<v Speaker 2>And Jiwu Ju is articulated and kind of smart, but

0:13:52.559 --> 0:13:54.560
<v Speaker 2>she has her own way of thinking.

0:13:54.960 --> 0:13:56.880
<v Speaker 1>I would end up spending a lot of time with

0:13:57.000 --> 0:14:00.680
<v Speaker 1>ji Wu. She's something of a character. What Sean about

0:14:00.679 --> 0:14:04.199
<v Speaker 1>the process of creating these AI assistants? What does building

0:14:04.280 --> 0:14:09.880
<v Speaker 1>the content side of the AI assistant entail Sean what it.

0:14:09.800 --> 0:14:14.000
<v Speaker 6>Sets up a series of actions, effectively, which are response cases.

0:14:14.120 --> 0:14:16.520
<v Speaker 6>You can kind of think of them as you have

0:14:16.559 --> 0:14:20.240
<v Speaker 6>a series of questions that you tie to an intent,

0:14:20.640 --> 0:14:23.920
<v Speaker 6>and then that intent has reactions from the bot, and

0:14:23.960 --> 0:14:27.040
<v Speaker 6>so effectively, if we were looking to say, make a

0:14:27.040 --> 0:14:29.320
<v Speaker 6>hello action, we would have all the different ways that

0:14:29.360 --> 0:14:31.600
<v Speaker 6>people could say Hello, Hello, what's up, how you doing,

0:14:31.640 --> 0:14:32.640
<v Speaker 6>and all that kind of stuff.

0:14:32.960 --> 0:14:36.840
<v Speaker 1>Sean says, the longer the list of potential responses, the better.

0:14:37.360 --> 0:14:41.240
<v Speaker 1>But AI's responses don't just follow the list. The AI

0:14:41.280 --> 0:14:44.840
<v Speaker 1>assistant uses those suggested responses to come up with a

0:14:44.960 --> 0:14:48.840
<v Speaker 1>universe of other responses, and in that process sometimes it

0:14:48.920 --> 0:14:51.200
<v Speaker 1>comes up with things that just don't make sense.

0:14:51.320 --> 0:14:54.760
<v Speaker 6>And from a technological standpoint, while AI is a fantastic tool,

0:14:54.920 --> 0:14:57.360
<v Speaker 6>AI can hallucinate, which I mean just give things that

0:14:57.360 --> 0:15:00.440
<v Speaker 6>it's just straight up made up. There's a famous example

0:15:00.480 --> 0:15:02.360
<v Speaker 6>of this called the three rs is where you ask

0:15:02.440 --> 0:15:05.359
<v Speaker 6>a popular large language model how many RS are in strawberry,

0:15:05.640 --> 0:15:07.720
<v Speaker 6>and it gives you the wrong answer and he repeats

0:15:07.720 --> 0:15:10.520
<v Speaker 6>that result repetitively. You always want to have a human

0:15:11.080 --> 0:15:13.040
<v Speaker 6>interacting with the system to be able to go Hey,

0:15:13.680 --> 0:15:15.840
<v Speaker 6>that's a little crazy. I don't think that's exactly what

0:15:15.840 --> 0:15:16.640
<v Speaker 6>we're going for here.

0:15:17.280 --> 0:15:19.280
<v Speaker 1>That's why it's good to have someone like Sean English

0:15:19.320 --> 0:15:21.400
<v Speaker 1>around to step in and get the model back on track,

0:15:21.800 --> 0:15:24.920
<v Speaker 1>and over time, when the model has enough training, it's

0:15:25.000 --> 0:15:31.360
<v Speaker 1>ready for the teachers in training. One of the rollouts

0:15:31.360 --> 0:15:34.480
<v Speaker 1>of Jiwu, Gabriel and Noah was with the teacher training

0:15:34.520 --> 0:15:36.479
<v Speaker 1>program at the University of Missouri.

0:15:36.800 --> 0:15:39.160
<v Speaker 4>I was just kind of excited to see what the

0:15:39.240 --> 0:15:41.600
<v Speaker 4>program was and what it was going to be doing.

0:15:42.080 --> 0:15:45.160
<v Speaker 1>This is Logan Hovis, a junior at Missouri on the

0:15:45.200 --> 0:15:47.480
<v Speaker 1>path to becoming an elementary school teacher.

0:15:47.880 --> 0:15:50.400
<v Speaker 4>Obviously a little skeptical when he said it was sosed to,

0:15:50.440 --> 0:15:53.360
<v Speaker 4>you know, be like talking to a student. You're like,

0:15:53.400 --> 0:15:55.800
<v Speaker 4>there's no way this AI thing is going to totally

0:15:55.840 --> 0:15:58.480
<v Speaker 4>sound like a second grader or a third grader, Like

0:15:58.560 --> 0:16:01.080
<v Speaker 4>it's going to sound like an adult, or it's going

0:16:01.120 --> 0:16:02.960
<v Speaker 4>to sound like a robot that knows all the answers.

0:16:03.480 --> 0:16:06.200
<v Speaker 4>And it really didn't. It really was like talking to

0:16:06.280 --> 0:16:08.920
<v Speaker 4>a child. It was very very well developed in the

0:16:08.960 --> 0:16:10.800
<v Speaker 4>way that you really sit there and you feel like

0:16:10.840 --> 0:16:11.840
<v Speaker 4>you're talking to a kid.

0:16:12.440 --> 0:16:15.640
<v Speaker 1>Her point wasn't that Jiwu and her fellow avatars were

0:16:15.720 --> 0:16:19.440
<v Speaker 1>equivalent to real kids, of course not, but for someone

0:16:19.560 --> 0:16:22.480
<v Speaker 1>starting out, someone who was already nervous about being plunged

0:16:22.520 --> 0:16:25.200
<v Speaker 1>into a classroom of nine year olds, Geewu was like

0:16:25.240 --> 0:16:27.160
<v Speaker 1>a warm up before a baseball game.

0:16:27.520 --> 0:16:29.640
<v Speaker 4>What I can think of is like, you know how,

0:16:30.040 --> 0:16:32.360
<v Speaker 4>when you're at batting practice for baseball or softball, you

0:16:32.400 --> 0:16:35.360
<v Speaker 4>have those automatic pitchers that throw them because you're working

0:16:35.360 --> 0:16:38.000
<v Speaker 4>on your skill as the hitter. What can I do differently?

0:16:38.040 --> 0:16:41.040
<v Speaker 4>What am I doing wrong? But that doesn't replace the

0:16:41.080 --> 0:16:42.800
<v Speaker 4>game and what you do in a game. But this

0:16:42.960 --> 0:16:45.680
<v Speaker 4>is you getting to practice your own skills to be

0:16:45.720 --> 0:16:47.240
<v Speaker 4>better when you go in a game. And I think

0:16:47.240 --> 0:16:50.280
<v Speaker 4>that's kind of what the AI software feels like for us.

0:16:52.200 --> 0:16:54.840
<v Speaker 1>In batting practice, the pitches don't come as hard and

0:16:54.880 --> 0:16:57.440
<v Speaker 1>fast as the pitch is in a real game, but

0:16:57.480 --> 0:16:59.360
<v Speaker 1>you get to stand at the plate and the picture

0:16:59.360 --> 0:17:03.040
<v Speaker 1>throws you dozens of balls over and over again in

0:17:03.080 --> 0:17:05.880
<v Speaker 1>a concentrated block that allows you to work on your

0:17:05.880 --> 0:17:08.440
<v Speaker 1>swing closely and carefully.

0:17:09.080 --> 0:17:11.520
<v Speaker 4>There's a lot less stimulus going on around because the

0:17:11.520 --> 0:17:14.280
<v Speaker 4>classroom is very, very busy. It's wonderful, it's beautiful, but

0:17:14.320 --> 0:17:16.800
<v Speaker 4>it's very, very busy, so sometimes it's hard to keep

0:17:17.359 --> 0:17:20.640
<v Speaker 4>you know, that focus in on the tasks that they're

0:17:20.640 --> 0:17:23.240
<v Speaker 4>doing at hand, and also in the teacher setting, you're

0:17:23.240 --> 0:17:25.879
<v Speaker 4>also kind of always looking around making sure that other

0:17:25.920 --> 0:17:27.960
<v Speaker 4>students are doing what they're supposed to be doing, but

0:17:28.040 --> 0:17:30.200
<v Speaker 4>also like if they need any help, if everything's going

0:17:30.240 --> 0:17:35.440
<v Speaker 4>okay in the classroom. So being on the Jiwu chat,

0:17:36.000 --> 0:17:37.879
<v Speaker 4>it was just nice that you didn't have to do

0:17:38.040 --> 0:17:40.360
<v Speaker 4>any of the extra work to keep the focus on there,

0:17:40.800 --> 0:17:44.320
<v Speaker 4>and it also felt you didn't have to feel the

0:17:44.359 --> 0:17:48.000
<v Speaker 4>student's nervousness of being one on one with you. And

0:17:48.160 --> 0:17:50.160
<v Speaker 4>also as a tea shirt, it was a lot less

0:17:50.200 --> 0:17:53.240
<v Speaker 4>pressure too, because I was like, Okay, I'm taking this serious.

0:17:53.320 --> 0:17:55.080
<v Speaker 4>This is a student I'm questioning.

0:17:55.400 --> 0:17:57.760
<v Speaker 8>But I also know I'm probably not going to hurt

0:17:57.760 --> 0:18:00.879
<v Speaker 8>someone's feelings right now, and that's terrify. I'm going to

0:18:00.880 --> 0:18:04.399
<v Speaker 8>ask the wrong question and have set the child because

0:18:04.400 --> 0:18:05.159
<v Speaker 8>I've done that.

0:18:06.160 --> 0:18:08.639
<v Speaker 1>We think of the typical use of AI as a

0:18:08.680 --> 0:18:11.440
<v Speaker 1>tool for speeding things up. That's what we always hear

0:18:11.680 --> 0:18:14.639
<v Speaker 1>that the introduction of AI to problem X gave an

0:18:14.640 --> 0:18:18.879
<v Speaker 1>answer in minutes. When solving problem X used to take weeks,

0:18:19.440 --> 0:18:23.360
<v Speaker 1>but we shouldn't forget another use that it allows us

0:18:23.680 --> 0:18:27.120
<v Speaker 1>to slow things down. Hovis, if she wanted to, could

0:18:27.119 --> 0:18:30.280
<v Speaker 1>spend a whole weekend practicing with g Wu. A real

0:18:30.400 --> 0:18:33.040
<v Speaker 1>nine year old will get frustrated on board with the

0:18:33.080 --> 0:18:37.080
<v Speaker 1>fumbling novice after ten minutes, but g Wu g Wu

0:18:37.240 --> 0:18:40.040
<v Speaker 1>will happily answer questions for as long as it takes

0:18:40.040 --> 0:18:42.680
<v Speaker 1>for the people who want to learn to be responsive

0:18:43.240 --> 0:18:47.520
<v Speaker 1>to learn how to be responsive. At the end of

0:18:47.520 --> 0:18:51.000
<v Speaker 1>my time at Kenesas State, Sean and Dabe led me

0:18:51.080 --> 0:18:54.080
<v Speaker 1>to a small table where Dabe had set up her laptop.

0:18:54.680 --> 0:18:57.000
<v Speaker 1>In the corner of the screen was a chat box

0:18:57.280 --> 0:18:59.600
<v Speaker 1>of the sort we've all seen and used a thousand times.

0:19:00.480 --> 0:19:03.919
<v Speaker 1>Jiwu began she had been given a math problem.

0:19:06.480 --> 0:19:10.520
<v Speaker 3>Who are of three fourth cup of a flower to

0:19:10.680 --> 0:19:16.040
<v Speaker 3>the ball? Thanks to the added another three six is cup.

0:19:16.680 --> 0:19:22.000
<v Speaker 3>It's a cotal amount of flower. Who use greater or

0:19:22.359 --> 0:19:26.920
<v Speaker 3>dan or a less than war cup? How much flower

0:19:27.040 --> 0:19:27.919
<v Speaker 3>they can loose?

0:19:28.240 --> 0:19:31.359
<v Speaker 1>That's a simulation of Jiwu speaking. We pause her for

0:19:31.359 --> 0:19:36.840
<v Speaker 1>a second. So Jeewu is trying to solve this problem,

0:19:36.880 --> 0:19:39.520
<v Speaker 1>and the first thing she does is she draws a

0:19:39.560 --> 0:19:43.159
<v Speaker 1>rectangle on the screen. This is a common tactic of

0:19:43.240 --> 0:19:47.320
<v Speaker 1>nine year olds. Try to visualize the fractions, and she

0:19:47.400 --> 0:19:52.800
<v Speaker 1>divides it into four pieces. And now she's gonna color

0:19:52.840 --> 0:19:55.480
<v Speaker 1>in three of the four pieces. Yes, so she's representing.

0:19:55.520 --> 0:19:58.520
<v Speaker 1>This is quite good. She's representing three quarters on the screen.

0:20:00.200 --> 0:20:00.480
<v Speaker 2>This is.

0:20:02.600 --> 0:20:03.480
<v Speaker 3>Three six.

0:20:05.760 --> 0:20:11.240
<v Speaker 1>So now, Jiwu, there's another rectangle with six boxes and

0:20:11.359 --> 0:20:12.600
<v Speaker 1>colors in three of them.

0:20:12.920 --> 0:20:19.720
<v Speaker 3>Okay, the together that makes sikes come off.

0:20:21.280 --> 0:20:25.240
<v Speaker 1>So then she counts up all the colored boxes and

0:20:25.520 --> 0:20:28.600
<v Speaker 1>that's her numerator, and counts up the total number of

0:20:28.600 --> 0:20:32.280
<v Speaker 1>boxes and that's her denominator. Ji Wu had counted the

0:20:32.320 --> 0:20:35.919
<v Speaker 1>colored boxes and landed on an answer. When you add

0:20:36.119 --> 0:20:38.800
<v Speaker 1>three quarters of a cup and three sixth of a cup,

0:20:39.400 --> 0:20:42.520
<v Speaker 1>you get six tenths of a cup. So, according to

0:20:42.640 --> 0:20:45.560
<v Speaker 1>ji Wu, Martin has less than one cup. And she

0:20:45.640 --> 0:20:46.800
<v Speaker 1>thinks she solved the problem.

0:20:46.920 --> 0:20:49.600
<v Speaker 2>Yes, okay, so it's less than one cup.

0:20:49.960 --> 0:20:53.200
<v Speaker 1>Yeah, so she says it's less than one cup. Now,

0:20:53.320 --> 0:20:56.240
<v Speaker 1>oh my god, this is hard. So the question is

0:20:56.240 --> 0:20:59.600
<v Speaker 1>what do I, as a teacher say to Jiwu. We

0:20:59.600 --> 0:21:02.679
<v Speaker 1>were off. The rules were simple. I couldn't give ji

0:21:02.760 --> 0:21:05.320
<v Speaker 1>Wu the answer or explain to her what she was

0:21:05.359 --> 0:21:08.240
<v Speaker 1>doing wrong. I had to be Deborah Ble. I had

0:21:08.280 --> 0:21:11.639
<v Speaker 1>to help her find the way herself. The chat box

0:21:11.720 --> 0:21:13.800
<v Speaker 1>in the corner of the screen was waiting for my

0:21:13.840 --> 0:21:17.119
<v Speaker 1>first question. I thought for a moment and started typing,

0:21:17.400 --> 0:21:20.480
<v Speaker 1>do you think the boxes in the red rectangle are

0:21:20.520 --> 0:21:23.560
<v Speaker 1>the same size as the boxes in the blue rectangle?

0:21:24.359 --> 0:21:26.760
<v Speaker 1>Then I turned to Sean and dabey, is that a

0:21:26.760 --> 0:21:27.280
<v Speaker 1>good question?

0:21:27.560 --> 0:21:28.399
<v Speaker 6>Yeah?

0:21:28.480 --> 0:21:29.000
<v Speaker 7>Serious thing.

0:21:30.000 --> 0:21:31.439
<v Speaker 2>Yeah, that's a good question.

0:21:32.000 --> 0:21:36.080
<v Speaker 1>Jewu doesn't mess around. She answers immediately. So Ju says,

0:21:36.119 --> 0:21:38.280
<v Speaker 1>the blue and red pieces are not the same sizes.

0:21:39.080 --> 0:21:43.400
<v Speaker 2>Oh, so you understand now Ju knows that side differences.

0:21:44.600 --> 0:21:48.440
<v Speaker 1>So she's pretty smart here. Yeah. Then I asked, if

0:21:48.480 --> 0:21:51.000
<v Speaker 1>they are not the same size, do you think you

0:21:51.000 --> 0:21:55.720
<v Speaker 1>can add them together? Ji Wu answered right away. Jiwu says,

0:21:56.760 --> 0:21:58.720
<v Speaker 1>I have learned that I could add any numbers in

0:21:58.800 --> 0:22:01.600
<v Speaker 1>grade too, So three p three is six and four

0:22:01.640 --> 0:22:02.440
<v Speaker 1>to six is ten.

0:22:02.760 --> 0:22:07.199
<v Speaker 2>Yeah. So she is using the knowledge of edding intiquers

0:22:07.240 --> 0:22:09.160
<v Speaker 2>into edding fractions.

0:22:09.560 --> 0:22:13.520
<v Speaker 1>Now I'm stumped. So now I have to somehow lead

0:22:13.640 --> 0:22:16.159
<v Speaker 1>her to figure out a way to get her to

0:22:16.280 --> 0:22:20.840
<v Speaker 1>understand that we're dealing with a different kind of problem,

0:22:21.160 --> 0:22:24.359
<v Speaker 1>a harder problem. Amy Robertson had told me that learning

0:22:24.400 --> 0:22:28.159
<v Speaker 1>how to do responsive teaching properly was really hard, and

0:22:28.160 --> 0:22:31.119
<v Speaker 1>now I understood why I had to put my mind

0:22:31.520 --> 0:22:33.600
<v Speaker 1>inside the mind of a nine year old. I had

0:22:33.600 --> 0:22:37.159
<v Speaker 1>to internalize her knowledge base and assumptions, and keep in mind,

0:22:37.440 --> 0:22:40.959
<v Speaker 1>I haven't been nine for a very long time. I

0:22:41.000 --> 0:22:44.200
<v Speaker 1>honestly had no idea what to say next. I thought

0:22:44.240 --> 0:22:46.760
<v Speaker 1>for a moment, I asked what I quickly realized was

0:22:46.800 --> 0:22:50.520
<v Speaker 1>a hopelessly convoluted question. Dobby and Sean had built a

0:22:50.560 --> 0:22:54.800
<v Speaker 1>mentor into the system, an experienced responsive teacher who supervises

0:22:54.840 --> 0:22:58.000
<v Speaker 1>the session and offers advice. My mentor noticed that I

0:22:58.040 --> 0:23:01.000
<v Speaker 1>was struggling, told me to implify my question.

0:23:01.320 --> 0:23:03.160
<v Speaker 2>Remember she was a thirdth grader.

0:23:04.200 --> 0:23:07.000
<v Speaker 1>Dabe was trying to help me too. She suggested, why

0:23:07.040 --> 0:23:10.240
<v Speaker 1>not just ask jie Wu if three quarters is bigger

0:23:10.640 --> 0:23:11.920
<v Speaker 1>or smaller than one half?

0:23:12.320 --> 0:23:15.800
<v Speaker 2>So we are trying to help her to think about

0:23:15.880 --> 0:23:18.000
<v Speaker 2>faction in a more conceptual way.

0:23:18.480 --> 0:23:23.439
<v Speaker 1>This time, Jiwu understood. She wrote back, three quarters is

0:23:23.640 --> 0:23:27.200
<v Speaker 1>larger than one half? I wrote back, is three six

0:23:27.280 --> 0:23:31.679
<v Speaker 1>of a cup bigger or smaller than one half? Jewu said,

0:23:32.240 --> 0:23:35.159
<v Speaker 1>I'm confused. Oh no, I've confused, Or.

0:23:35.240 --> 0:23:39.920
<v Speaker 2>Gi Wu, it's good she's understanding, she's realizing her misconception,

0:23:40.240 --> 0:23:41.600
<v Speaker 2>so she's getting confused.

0:23:41.680 --> 0:23:43.960
<v Speaker 1>She says, I'm confused. Three quarters is pretty close to

0:23:44.040 --> 0:23:48.080
<v Speaker 1>one and adding three six would make it go over one. Oh,

0:23:48.119 --> 0:23:51.240
<v Speaker 1>so she's got the answer. Yeah, But then she says,

0:23:51.760 --> 0:23:53.439
<v Speaker 1>but there are six pieces out of ten, which is

0:23:53.480 --> 0:23:54.880
<v Speaker 1>less than one, so I don't get it.

0:23:55.400 --> 0:23:58.920
<v Speaker 2>So she's the point that, oh this, I have something

0:23:59.119 --> 0:24:01.040
<v Speaker 2>wrong here. That's a good sign.

0:24:01.560 --> 0:24:02.280
<v Speaker 1>She's getting there.

0:24:02.560 --> 0:24:03.560
<v Speaker 2>She's getting there.

0:24:03.480 --> 0:24:06.520
<v Speaker 1>But I still have to get her to She has

0:24:06.560 --> 0:24:08.520
<v Speaker 1>to get the six pieces out of ten out of

0:24:08.520 --> 0:24:10.800
<v Speaker 1>her head. Yeah, I have no idea how to do that,

0:24:13.480 --> 0:24:17.560
<v Speaker 1>and she thinks she's confused when she has. Actually she's

0:24:17.600 --> 0:24:20.760
<v Speaker 1>figured out the answer. Yeah she did. So we have advance.

0:24:20.840 --> 0:24:24.679
<v Speaker 1>Even in my stumbling and bumbling, we've made some progress, and.

0:24:24.880 --> 0:24:25.719
<v Speaker 6>Very notable progress.

0:24:25.920 --> 0:24:34.240
<v Speaker 1>As my conversation with ji Wu went on for some time,

0:24:34.560 --> 0:24:37.840
<v Speaker 1>and eventually I got there. Ji Wu found her way

0:24:37.920 --> 0:24:41.040
<v Speaker 1>to the right answer. She said, I have more than

0:24:41.119 --> 0:24:44.040
<v Speaker 1>one cup of flower. The mentor chimed in. I got

0:24:44.080 --> 0:24:46.560
<v Speaker 1>a little emoji that made me feel good, And when

0:24:46.600 --> 0:24:49.720
<v Speaker 1>it was over, I realized two things. The first was

0:24:50.000 --> 0:24:53.600
<v Speaker 1>I needed more batting practice, much more, and that batting

0:24:53.640 --> 0:24:57.159
<v Speaker 1>practice was really, really easy to do, because someone has

0:24:57.200 --> 0:24:59.560
<v Speaker 1>gone to the trouble of building me my very own

0:24:59.560 --> 0:25:02.800
<v Speaker 1>baseball diamond and given me a pitcher who had thrown

0:25:02.800 --> 0:25:07.080
<v Speaker 1>me baseballs all day long. My second thought was that

0:25:07.119 --> 0:25:10.960
<v Speaker 1>I've been thinking about AI all wrong. I have interpreted

0:25:11.000 --> 0:25:12.840
<v Speaker 1>a lot of the talk about the promise of AI

0:25:13.040 --> 0:25:16.640
<v Speaker 1>to be about replacing human expertise. I had actually thought

0:25:16.800 --> 0:25:19.359
<v Speaker 1>when I first heard about Dabe's project that that's what

0:25:19.480 --> 0:25:22.800
<v Speaker 1>Dabe and Sean were doing, creating an AI to teach

0:25:22.840 --> 0:25:26.080
<v Speaker 1>students by passing the teacher altogether. But if you did

0:25:26.119 --> 0:25:29.040
<v Speaker 1>it that way, you had missed the magic of the classroom.

0:25:29.400 --> 0:25:33.639
<v Speaker 1>Remember Eleanor Duckworth's quote, the goal of education is for

0:25:33.680 --> 0:25:36.680
<v Speaker 1>students to have wonderful ideas and have a good time

0:25:36.720 --> 0:25:40.160
<v Speaker 1>having them. I think we often focus on the first

0:25:40.200 --> 0:25:44.240
<v Speaker 1>part of that formulation, the wonderful ideas, but neglect the second,

0:25:44.840 --> 0:25:49.800
<v Speaker 1>the good time having them. Real learning is born in pleasure,

0:25:50.400 --> 0:25:54.280
<v Speaker 1>in community, in playful discussion, in a group of kids

0:25:54.320 --> 0:25:57.160
<v Speaker 1>coming together to solve a problem, And all of that

0:25:57.240 --> 0:26:01.720
<v Speaker 1>magic only comes from human interaction from a teacher who

0:26:01.800 --> 0:26:04.199
<v Speaker 1>is skilled enough to inspire a class of nine year

0:26:04.240 --> 0:26:08.320
<v Speaker 1>olds We don't want AI assistants to replace the teacher.

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<v Speaker 1>We want AI assistants to help teachers turn themselves into

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<v Speaker 1>even better teachers. Smart Talks with IBM is produced by

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<v Speaker 1>Matt Ramano, Amy Gains, McQuaid, Lucy Sullivan, and Jake Harper.

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<v Speaker 1>We're edited by Lacy Roberts, Engineering by Nina Bird Lawrence,

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<v Speaker 1>mastering by Sarah Bugier, Music by Gramoscope. Special thanks to

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<v Speaker 1>Tatiana Lieberman and Cassidy Meyer. Smart Talks with IBM is

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<v Speaker 1>a production of Pushkin Industries and Ruby Studio at iHeartMedia.

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<v Speaker 1>To find more Pushkin podcasts, listen on the iHeartRadio app,

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<v Speaker 1>Apple Podcasts, or wherever you get your podcasts. I'm Malcolm Gabo.

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<v Speaker 1>This is a paid advertisement from ib M. The conversations

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<v Speaker 1>on this podcast don't necessarily represent ib m's positions, strategies,

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<v Speaker 1>or opinions.