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Speaker 1: Ron and Anian. I wonder if manufacturers are really playing

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Speaker 1: the game square in terms of the way they treat

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Speaker 1: recalls well, the games playing giving that in everything now

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Speaker 1: never meaning what to say, now, never saying what they mean,

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Speaker 1: while will with the ou in their average out dover

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Speaker 1: in the back of black women. The car Doctor. God

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Speaker 1: gave me the ability to do one thing right now

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Speaker 1: most of the time. Else I just fixed cars. Welcome

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Speaker 1: to the radio home of Ron and Anian the Car Doctor.

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Speaker 1: Since this is where car owners the world overturned to

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Speaker 1: for their definitive opinion on automotive repair. If your mechanics

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Speaker 1: giving you a busy signal, pick up the phone and

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Speaker 1: call in the garage to orders are open, but I

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Speaker 1: am here to take your calls at eight five six

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Speaker 1: and now he is running. Hey, hey, hey, welcome Monni

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Speaker 1: and the car Doctor here at eight five five five

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Speaker 1: zero nine nine zero zero. That's the car Doctor seven number,

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Speaker 1: eight five zero nine nine zero zero. Give us a

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Speaker 1: call and we will solve your automotive problem. And if

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Speaker 1: we're not here, leave a message in our executive producer

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Speaker 1: Fast Harry. We'll give you a call back and put

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Speaker 1: you in Q and we can talk to you the

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Speaker 1: following week when we are live. This radio show is

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Speaker 1: live out there on the network Saturday afternoons to to

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Speaker 1: four pm Eastern time, and um, we will for and

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Speaker 1: some were on the lay broadcast and we will put

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Speaker 1: you in Q and talk to you the next time

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Speaker 1: we'll live out here on the air. And don't be

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Speaker 1: afraid to come on live radio. It's it's you know,

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Speaker 1: we still hear that, um, you know quite often, and

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Speaker 1: I'm surprised, but I think I like to think that

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Speaker 1: we kind of make it easy. We're not here to

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Speaker 1: beat you up. We're here to just, you know, help

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Speaker 1: educate you and everybody else and U and we learned

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Speaker 1: to We we enjoy talking to each and every one

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Speaker 1: of you because, UM, I always learned something every week

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Speaker 1: when I do this show that you know, it just

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Speaker 1: shows me the perspective and from what angle you attack

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Speaker 1: your idea of maintaining the automobile. And then it's it's

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Speaker 1: what makes it fun these past twenty five years. Today

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Speaker 1: marks the beginning of our twenty I think this is

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Speaker 1: the beginning of our year. At the end of our years,

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Speaker 1: were on the year that's right, had a Volkswagon. There's

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Speaker 1: no easy way to start this conversation, so we'll just

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Speaker 1: dive right in the repair of the week. Had a

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Speaker 1: Volkswagen Beetle come in the shop this week. It started

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Speaker 1: off simply and simple enough, kind of like you know,

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Speaker 1: red Riding Hood and the Three Bears. Best of intentions,

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Speaker 1: but things just go wrong. And the Three Bears is

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Speaker 1: probably the correct analogy, because here comes this ninety eight

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Speaker 1: Volkswagen that it's set for a couple of days, and

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Speaker 1: when they started it, it ran rough, and it just

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Speaker 1: it chugged, and it it kinda bucked and it didn't

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Speaker 1: run smooth and oh my gosh, it's gonna stall. And

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Speaker 1: then all of a sudden straighten itself right out. But

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Speaker 1: the check engine light was on. Ron, you gotta take

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Speaker 1: a look at it for me, Okay, brought it in,

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Speaker 1: did my due diligence, you know, diagnosed it, go through

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Speaker 1: the usual routine. Um, you know, apply the diagnostic routine

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Speaker 1: that I've I've kind of honed over the years, and

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Speaker 1: came down to where it had three trouble codes. The

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Speaker 1: problem is it had three faults that the only way

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Speaker 1: I can explain it to you is it would be

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Speaker 1: if you went to the doctor you had an earache,

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Speaker 1: you had a backache, and you stubbed your big toe.

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Speaker 1: All the ailments were part of the same physical body,

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Speaker 1: but they had nothing to do with each other. We

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Speaker 1: had a P zero three oh two misfire, We had

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Speaker 1: a P zero four forty evapp system large leak system failure,

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Speaker 1: and we had a P lean fuel adaptive max limit reached.

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Speaker 1: Now the interesting part is the car ran fine and

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Speaker 1: how do you attack that? Where do you attack that?

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Speaker 1: And do you attack that? And it makes for an

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Speaker 1: interesting day. And it was it was Monday this past

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Speaker 1: was it Monday? What day was? It was Monday this

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Speaker 1: past week when I attacked this and I started it.

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Speaker 1: One of the things you have to do in a

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Speaker 1: diagnosis is gather information. You're a lot like n C

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Speaker 1: I S. And one of the things I love about

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Speaker 1: that show is, you know, Gibbs will always say, hey,

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Speaker 1: go gather some information. It's like fixing a car. You've

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Speaker 1: got to gather information. You've got to get the pieces

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Speaker 1: together and see how they fit in the puzzle the

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Speaker 1: P zero three oh two, and you treat each one individually,

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Speaker 1: which is what I did. The P zero three oh two,

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Speaker 1: the misfire, intermittent not likely that it's mechanical. Twice in

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Speaker 1: my lifetime I've seen an intermittent mechanical failure causing a misfire,

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Speaker 1: so it's not that common. Most common on Volkswagens ignition systems.

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Speaker 1: This has the three electrode spark plug and they will

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Speaker 1: typically do is where the end tip or the the

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Speaker 1: the side electrode concave and create misfire problems. And I

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Speaker 1: pulled two of the plugs, and sure enough, the plugs

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Speaker 1: retired the car, even though it's it's only got sixty

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Speaker 1: six thousand or sixty seven thousand miles on it, but

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Speaker 1: you could see clearly that this car needed ignition. It

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Speaker 1: needed plugs. Normally you would do a set of wires.

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Speaker 1: And as I pointed out to the customers, should we

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Speaker 1: decide to do this in the future, because we haven't

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Speaker 1: done them yet, I said, don't be surprised if it

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Speaker 1: needs an ignition coil. I'm sure I'm gonna flip the

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Speaker 1: ignition coil assembly upside down and find a couple of

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Speaker 1: cracks in the case. Interestingly enough, doing a little bit

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Speaker 1: of a missed with a water bottle couldn't reproduce that misfire.

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Speaker 1: In that stumble that she talked about, and I let

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Speaker 1: the three oh two go the four forty fault the

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Speaker 1: P zero four forty in the evapp Maybe you could

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Speaker 1: make an argument for lean adapt that and the lean

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Speaker 1: adaptive fault code coming together. Maybe we've got a mass

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Speaker 1: air flow Say sure, this was the original twelve mass

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Speaker 1: airflow sensor in the car which mass air flows in

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Speaker 1: that generation Volkswagon are so bad. There's more than a

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Speaker 1: few bulletins. Volkswagen has extended the warranty on those cars,

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Speaker 1: not this one. This is the hard part to tell

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Speaker 1: the person from two thousand on up to about two

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Speaker 1: thousand seven, two thousand and eight, a lot of the

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Speaker 1: four cylinder Beetles and a lot of the four cylinder Volkswagens,

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Speaker 1: the mass airflow sensor warranty has been extended because they

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Speaker 1: have such a high failure rate. In the case of

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Speaker 1: this one is a night that didn't apply. But my

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Speaker 1: point is you can still go through and diagnose the

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Speaker 1: mass there. One of the things you can do for

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Speaker 1: that um and there's a couple of ways. One of

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Speaker 1: the things I find that works very well is we

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Speaker 1: will bring up a calculated load value on a scan

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Speaker 1: tool and under the right conditions, engine warmed up, obviously

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Speaker 1: eliminating vacuum leaks and other things that can cause lean

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Speaker 1: fuel adaptive limit reached and so forth. Part of the

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Speaker 1: diagnosis is take the car for a ride under a

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Speaker 1: heavy load, wide open throttle. If volumetric efficiency is correct

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Speaker 1: and the vehicle's peak, we should see somewhere in the

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Speaker 1: nine pcentile or above in terms of calculated load. The

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Speaker 1: best this car would produce was seventy. Also, we had

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Speaker 1: eighteen percent long term fuel trim and a constant twelve

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Speaker 1: to fourteen percent short term fuel trim. Alt the positive

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Speaker 1: this car was looking for fuel it was it was

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Speaker 1: it was over calculating air delivery for some reason. Clean

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Speaker 1: the mass air flow sensor took it for a rod

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Speaker 1: and again after doing some of the other pre emptive

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Speaker 1: things you would normally do during a diagnosis, but for

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Speaker 1: the sake of this our long radio show, I'm not

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Speaker 1: going to go into all of them, and saw fuel

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Speaker 1: trim change radically. Fuel trim came down, calculated load value

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Speaker 1: went up. We'll leave it alone. We'll leave it there

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Speaker 1: for now. And as I said to the customer, you know,

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Speaker 1: I don't like doing mass airflow sensor cleaning unless I

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Speaker 1: have to. I have a real problem with spring enemy

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Speaker 1: chemical and we're obviously using a chemical it's rated for

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Speaker 1: mass airflow. But I just have an issue with spraying

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Speaker 1: any chemical on something that delicate of an electronic device.

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Speaker 1: In this case, it worked and at least it gave

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Speaker 1: me a diagnostic direction that yeah, okay, it brought fuel

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Speaker 1: trims down, it brought calculated load value up. You know,

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Speaker 1: it's up to the customer. Now do you want to

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Speaker 1: replace the three mass airflow sensor or not? The last

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Speaker 1: ailment for this particular ninety beetle P zero four forty

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Speaker 1: EV operative system emission fault. Now. One of the nice

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Speaker 1: things about Volkswagen, women, let me check. Nope, it hasn't

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Speaker 1: frozen over yet. I'm saying something nice about Volkswagen. One

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Speaker 1: of the nice things about Volkswagen is the vague com

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Speaker 1: factory software. We use the Russtech vatcom software, which is

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Speaker 1: just about and a lot of the dealers use it.

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Speaker 1: It's it's just one tenth of the rebelow dealer level

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Speaker 1: scan tool and a lot of dealers use it as

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Speaker 1: dealer level scan tool. Is that it will give you

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Speaker 1: same as factory scan, the ability to do automated testing,

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Speaker 1: and if you go in and your run test oh

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Speaker 1: seven oh and oh seven one, you can actually check

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Speaker 1: the evaporative emission system. You can check it the purge

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Speaker 1: valve for operation, and you can check the leak detection

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Speaker 1: pump for operation. Leak detection pump passed. Purge valves side

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Speaker 1: of the system failed, took the purge valve out, and

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Speaker 1: there's a couple of tests you can do it. But

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Speaker 1: one of my favorites what I found from experience on

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Speaker 1: VWS is look at the inlet coming from the canister side,

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Speaker 1: and this one was no different. It had like a black,

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Speaker 1: very fine substance over the inlet. There's a little brass

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Speaker 1: screening there to help keep that valve clean. The entire

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Speaker 1: brass inlet was coated with like a black powdery substance.

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Speaker 1: Telling me that the charcoal canister is starting to break

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Speaker 1: up where it's overloaded or saturated or you know, it's

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Speaker 1: it's it's almost one of years old. Now anything is possible,

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Speaker 1: but it needed a purge valve. Put a purge valve in,

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Speaker 1: it reran the test. The EVAPP system passed. The fuel

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Speaker 1: trim passed got nowhere on misfire because well there was

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Speaker 1: no misfire. Bottom line, and what this open is really

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Speaker 1: about is sometimes a diagnosis can only be complete as

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Speaker 1: the car allows it to be, as long as you

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Speaker 1: follow proper procedure, as long as you go through your

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Speaker 1: diagnostic routine, writing everything down, which I did, and keeping

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Speaker 1: all your notes which I did, and explaining to that

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Speaker 1: vehicle owner, Hey, here the tests we ran. Here's what

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Speaker 1: we did. The vehicle runs fine, there's no lights on,

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Speaker 1: time will tell, but expected to come back with a

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Speaker 1: check engine line on for at least one of the

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Speaker 1: three possible faults. A mechanic can't go wrong in this

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Speaker 1: mechanics opinion, And I think I would have to say

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Speaker 1: that if I wasn't a mechanic, because logic has to

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Speaker 1: predicate and dictate what dealing with your dealing with three intermittence,

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Speaker 1: well three problems, one of them intermittent on an almost

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Speaker 1: twenty year old vehicle. How far do you go and

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Speaker 1: how fast do you get there? Sometimes taking the extra

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Speaker 1: couple of steps. Like I said to him, let's give

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Speaker 1: it a couple of days, let's see what returns, and

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Speaker 1: then we'll know what direction to go and is better

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Speaker 1: for the customer's pocketbook and the repair shops self image.

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Speaker 1: Hello and welcome Ron and Ady and the car doctor

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Speaker 1: here zero zero, just a different way to look at

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Speaker 1: the diagnosis. Sometimes the best diagnosis is the one that

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Speaker 1: you don't complete, but you explain why and leave it

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Speaker 1: up to the customer to decide how much further do

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Speaker 1: they want to go. And when they do go further,

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Speaker 1: I'll report it back here on air, because I know

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Speaker 1: you're interested in what happens on each and every one

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Speaker 1: of these repairs of the week. This is an interview

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Speaker 1: free hour. We're here to take your calls. I see

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Speaker 1: the phone bank has already lit up. Harry's doing his job.

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Speaker 1: Let me pull over and take a pause, and when

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Speaker 1: the car doctor returns, will kick the garage doors open.

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Speaker 1: Don't go away, Hey, running in of the car doctor.

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Speaker 1: We're back real quick. Look at this. We're getting response

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Speaker 1: to email. Hey, Ron, I loved your opening about the Volkswagen.

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Speaker 1: I just want to add my two cents to the

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Speaker 1: fact that, yeah, that purge valve is every common to fail,

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Speaker 1: but I love the way you explained the fact that

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Speaker 1: the failure was caused by the charcoaled canister. I understand

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Speaker 1: you're concerned about having to deal with three fold codes

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Speaker 1: at once, and I can really appreciate how you broke

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Speaker 1: it down into three separate repairs, Steve down in North Carolina.

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Speaker 1: And you know, that's really what it's all about. It's

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Speaker 1: it's sometimes you've got to treat it like it's three

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Speaker 1: separate repairs. How would you approach it if there's no

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Speaker 1: connection between the three. You don't know how long that

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Speaker 1: check engine light has been on, you don't know to

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Speaker 1: what level the car has been maintained, and you've got

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Speaker 1: to deal with it on a case by case basis.

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Speaker 1: So anyway, I appreciate the comments, Stevens. I appreciate all

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Speaker 1: the listener comments. And um, as always, the car doctors

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Speaker 1: here for each and every one of you. Let's get

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Speaker 1: over to the phone bank. UM, I see Harry standing

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Speaker 1: in front of the microphone. He's uh got a big

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Speaker 1: smile on his face. How was your well, let's see

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Speaker 1: I talk to you last hour Harry, and uh yeah,

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Speaker 1: so nothing's changed in the last sixty minutes. Still schwelt

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Speaker 1: swelter the so um. You know I should point out

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Speaker 1: to that not a lot of people realize although we've

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Speaker 1: been talking about it. You were a heart attack victim

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Speaker 1: three years ago, four years four years ago bypass, Yeah,

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Speaker 1: six bypass. So that's uh see, that's why you're doing

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Speaker 1: this radio show. It motivates you to get to get swelter, shelter.

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Speaker 1: That's not what's motivating me. Yeah, I know. Um. Speaking

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Speaker 1: of which, let's get motivated. Who do we have on

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Speaker 1: the phones? Well on Steve is in Cleveland, Ohio. He's

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Speaker 1: got a n G Wrangler and the thing has more

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Speaker 1: cool and leaks than the Titanic. They right after and

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Speaker 1: hit the iceberg. So iceberg ahead, huh oh, it's unsinkable.

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Speaker 1: Let's who we can do for Steve. Steve, you're at

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Speaker 1: the car, doctor, sir, how can I help? You're welcome?

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Speaker 1: Tell me tell tell me about this d eight thousand

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00:14:20,120 --> 00:14:25,000
Speaker 1: miles and thought it about two years ago and never

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Speaker 1: not and all the time that I've owned it and

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Speaker 1: my on my bench, and so I see it. There's

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Speaker 1: no mystery. But have a plumbing mush. And it's always

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Speaker 1: always been at the radiator. I had a griffin. I

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00:14:40,880 --> 00:14:44,200
Speaker 1: end up replayed Matt. I put him farm radiator in

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Speaker 1: Ago and and all of a sudden starts leaking on

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Speaker 1: the water pump side, on the thermostatic thing, and I

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Speaker 1: put some Indian heads on gasket makes rote and it

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00:14:58,280 --> 00:15:03,800
Speaker 1: started leaking out of the drink cock. This I nearly

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Speaker 1: chase peaks on this, and I've never been able to

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Speaker 1: feel it. Well. My first question is what color I'm

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Speaker 1: gonna approach this like, I know nothing, Steve, what color

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Speaker 1: is the coolant? Is it clean? Does the cooling system

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Speaker 1: show any signs of rust residue, no signs of lust residue.

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Speaker 1: It's definitely cleaned. I've worked so much on pretty much

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Speaker 1: replace stuff. There's a there's a product or a test

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Speaker 1: procedure out there that you can get regarding the acidity

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Speaker 1: of the coolant. Sometimes we refer to them as coolant

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Speaker 1: dip strips or test strips. All right, And what it

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Speaker 1: will do if you remember, you know, junior high school science,

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Speaker 1: we did that litmus paper test to learn if something

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Speaker 1: was acidic or base. And it will it will test

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Speaker 1: the cooling system to see if there's any acidity to it.

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Speaker 1: And the reason it's so important we incorporated in part

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Speaker 1: of our annual cool Here I am talking about annual

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00:16:05,880 --> 00:16:08,080
Speaker 1: maintenance again, but here we incorporated as part of our

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Speaker 1: annual cooling system maintenance at the shop. Because it's not

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Speaker 1: enough to know whether or not the coolant has good

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Speaker 1: freeze point protection. It's also important to know has it

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Speaker 1: turned acidic. It's like you know, apple cider turning bad,

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00:16:22,080 --> 00:16:26,200
Speaker 1: going hard and um, you know, it's possible that you've

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Speaker 1: got a very high acidic content in this cooling system

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Speaker 1: and it's weakened the system so that you go from

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Speaker 1: you know, it's like plumbing, you go from one leak

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Speaker 1: to the next league to the next league. It just

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00:16:38,160 --> 00:16:42,280
Speaker 1: attacks the next weakest link. So one of the things

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Speaker 1: I'd like you to do is see if you can

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Speaker 1: find locally or maybe via mail order. Maybe O'Reilly Ota

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Speaker 1: Parts has these. They're just if you just you know,

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00:16:50,720 --> 00:16:52,840
Speaker 1: call up and talk to them, uh you know at

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Speaker 1: O'Reilly oto dot com. You can just see, you know,

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00:16:55,840 --> 00:16:58,920
Speaker 1: a coolant test strip and you want to make sure

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00:16:58,920 --> 00:17:02,640
Speaker 1: it does two things to test coolant freeze point and

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Speaker 1: coolant acidity level or the pH level. All right, very important.

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00:17:08,400 --> 00:17:12,720
Speaker 1: Once we know the cooling system has proper pH and

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00:17:12,720 --> 00:17:16,399
Speaker 1: and good protection, then let's have this conversation. This is

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00:17:16,440 --> 00:17:20,720
Speaker 1: a four leader jeep. Correct, what what's kind of common

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00:17:21,119 --> 00:17:24,320
Speaker 1: with these? And I I take to tell you the

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00:17:24,359 --> 00:17:27,520
Speaker 1: bad news. But if you if you keep springing leaks,

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00:17:28,800 --> 00:17:33,320
Speaker 1: then it's possible we've got a a head gas get issue.

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Speaker 1: Um one of the shops that said that. And the

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Speaker 1: only reason I don't go that way is because I

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Speaker 1: can do it cold if the pressure tester, and I

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Speaker 1: leak even with a pressure tester. Okay, Well, if if

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00:17:49,760 --> 00:17:53,840
Speaker 1: you're leaking even with a pressure tester, where are you leaking?

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Speaker 1: You're leaking like at the host clamp around the thermostatic

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Speaker 1: neck ye hose clamps and I've used every clamp. I'm

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00:18:02,280 --> 00:18:05,280
Speaker 1: aware of, your spring clamps, worm drives. I shouldn't have

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Speaker 1: to go through that. How how badly how badly pitted

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Speaker 1: is that thermostat housing? Nick? Or it isn't? It's not? Okay,

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Speaker 1: let me ask you this. If you put a fresh

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00:18:16,920 --> 00:18:21,800
Speaker 1: radiator hose on and pressure tested, will it leak at

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00:18:21,880 --> 00:18:28,840
Speaker 1: that clamped connection? Yeah? It's uh, all four inputs, not

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00:18:28,960 --> 00:18:32,280
Speaker 1: counting the heat or heat or hoses at one point

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Speaker 1: or another will leak. I just shaped it around in

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Speaker 1: a circle. Well, no waymen, I mean right away, I'll

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Speaker 1: tell you what Steve stay put I don't want to

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Speaker 1: rush through this because I think there's something else going

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Speaker 1: on here and I want to talk to you about it.

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Speaker 1: I'm running any in the card. Doctor eight five zero

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Speaker 1: zero will return with Steve right after this. Don't go away,

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Speaker 1: Welcome back right on the Indian Guard zero Steve, Cleveland, Ohio.

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Speaker 1: You're still there, sir. So what my my point was

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Speaker 1: if if you were to test the cool and pressure

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Speaker 1: test the cooling with fresh hoses right away? Cold, does

335
00:19:39,359 --> 00:19:45,840
Speaker 1: it leak? Yeah? Okay, And here's why I'm stressing that.

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00:19:46,520 --> 00:19:50,000
Speaker 1: And I'm in my mind, I'm coming back to I

337
00:19:50,080 --> 00:19:52,199
Speaker 1: wonder if the inside of this hose. I wonder what

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00:19:52,280 --> 00:19:54,320
Speaker 1: it's like. And I'm starting to think this hose is

339
00:19:54,359 --> 00:19:57,119
Speaker 1: probably slimy, is what I call it. You look at

340
00:19:57,119 --> 00:19:58,879
Speaker 1: the inside of the hose and it's kind of slick,

341
00:19:59,440 --> 00:20:02,320
Speaker 1: and it it's lost its ability to seal. And I'm

342
00:20:02,359 --> 00:20:11,800
Speaker 1: wondering how acidic this cooling system is. And I'm wondering, well, yeah,

343
00:20:11,840 --> 00:20:15,280
Speaker 1: because and and that's the problem. Once once the system

344
00:20:15,359 --> 00:20:18,920
Speaker 1: has gone acidic, the only way to really cure it

345
00:20:19,040 --> 00:20:22,159
Speaker 1: is and sometimes it takes two or three passes with

346
00:20:22,240 --> 00:20:25,199
Speaker 1: a flush machine or an exchanger because you have to

347
00:20:25,240 --> 00:20:27,320
Speaker 1: remove all the contaminant and the sediment out of the

348
00:20:27,320 --> 00:20:30,680
Speaker 1: engine block. You know. One of the problems with doing

349
00:20:30,760 --> 00:20:34,840
Speaker 1: drain and fills on cooling systems is the sediment that

350
00:20:34,960 --> 00:20:37,920
Speaker 1: collects in the back of the block around the back cylinders.

351
00:20:37,920 --> 00:20:40,680
Speaker 1: Whether it's a straight or a v whatever it is,

352
00:20:41,160 --> 00:20:43,840
Speaker 1: you'll never get that sentiment out. You'll get yeah, eventually

353
00:20:43,840 --> 00:20:45,200
Speaker 1: you'll get some of the stuff out of the front.

354
00:20:45,200 --> 00:20:47,920
Speaker 1: It's carried along with the drain, but unless you're doing

355
00:20:47,960 --> 00:20:51,320
Speaker 1: an exchange, you don't swirl and and carry the crud out,

356
00:20:51,600 --> 00:20:54,639
Speaker 1: and over time it builds up, you know, and eventually

357
00:20:54,680 --> 00:20:59,520
Speaker 1: it decomposes and it becomes it becomes acidic as as

358
00:20:59,560 --> 00:21:02,320
Speaker 1: part of by definition of its environment what it is.

359
00:21:02,760 --> 00:21:04,399
Speaker 1: You know, listen, there's only a couple of things that

360
00:21:04,440 --> 00:21:06,680
Speaker 1: are gonna make a cooling system leak like you've got here.

361
00:21:07,080 --> 00:21:10,600
Speaker 1: Either it's a civic highly caustic, and it's just it's

362
00:21:10,640 --> 00:21:12,760
Speaker 1: just rotted everything to the point that it's preventing it

363
00:21:12,760 --> 00:21:16,160
Speaker 1: from proper seal. Or going back to do we have

364
00:21:16,400 --> 00:21:18,320
Speaker 1: a head gas get issue and you say, you know,

365
00:21:18,359 --> 00:21:20,960
Speaker 1: you can pressure test it and it still leaks cold.

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00:21:21,320 --> 00:21:22,960
Speaker 1: One of the things I'd like to see you do

367
00:21:23,560 --> 00:21:25,639
Speaker 1: is take the radiator cap off. I don't know if

368
00:21:25,640 --> 00:21:28,400
Speaker 1: you've done this or not. Take the radiator cap off,

369
00:21:28,600 --> 00:21:32,679
Speaker 1: start it cold. Does the system blow coolant out of

370
00:21:32,720 --> 00:21:36,119
Speaker 1: the radiator while you're cranking it? Yeah? That all is

371
00:21:36,440 --> 00:21:39,280
Speaker 1: is fine. It's um. In fact, I've done the COMMA

372
00:21:39,359 --> 00:21:42,959
Speaker 1: test on it and A and A. I guess a

373
00:21:42,960 --> 00:21:46,159
Speaker 1: compression test at the at the spark plugs right at

374
00:21:46,200 --> 00:21:49,080
Speaker 1: a shot to do that and everything was negative on that, okay,

375
00:21:49,200 --> 00:21:51,560
Speaker 1: And and you know a compression test. I don't think

376
00:21:51,600 --> 00:21:53,600
Speaker 1: this is a head gas get issue. Let me let

377
00:21:53,600 --> 00:21:56,680
Speaker 1: me preface it by saying that, but for education's sake

378
00:21:56,720 --> 00:21:59,159
Speaker 1: and for everyone else's knowledge, if I want the be

379
00:21:59,359 --> 00:22:01,240
Speaker 1: all end all of do I have a do I

380
00:22:01,280 --> 00:22:04,200
Speaker 1: have a head gas get issue? I have an adapter

381
00:22:04,320 --> 00:22:06,040
Speaker 1: in the shop. It's a it's a it looks like

382
00:22:06,080 --> 00:22:08,879
Speaker 1: a spark plug with an air fitting on it. And

383
00:22:09,119 --> 00:22:11,760
Speaker 1: I will put shop air in that cylinder. I'll cranking

384
00:22:11,760 --> 00:22:14,640
Speaker 1: around top dead center. I'll fill the cylinder with shop there.

385
00:22:14,960 --> 00:22:17,480
Speaker 1: I'll hold it by the crank or whatever means necessary.

386
00:22:17,840 --> 00:22:19,760
Speaker 1: I'll put a hunter. I'll put a hundred fifty pounds

387
00:22:19,760 --> 00:22:22,960
Speaker 1: of shop air right in that cylinder and it either

388
00:22:23,040 --> 00:22:25,600
Speaker 1: holds her it doesn't. Either I'll see bubbles in the cooling,

389
00:22:25,720 --> 00:22:28,480
Speaker 1: or I'll hear air out the uh tail pipe, or

390
00:22:28,480 --> 00:22:32,200
Speaker 1: I'll see it out the intake or whatever. All right, Uh,

391
00:22:32,240 --> 00:22:35,000
Speaker 1: you know, just for knowledge sake, that's you know, because

392
00:22:35,040 --> 00:22:39,399
Speaker 1: I'm looking to test the cylinder as a cylinder able

393
00:22:39,440 --> 00:22:43,520
Speaker 1: to hold compression. A mechanical compression test is great if

394
00:22:43,520 --> 00:22:47,000
Speaker 1: I want to determine, you know, which cylinder has the misfire.

395
00:22:47,040 --> 00:22:48,840
Speaker 1: But if I'm looking for a needle in a haystack

396
00:22:48,880 --> 00:22:51,120
Speaker 1: like you're looking for, I want to put it under

397
00:22:51,160 --> 00:22:53,440
Speaker 1: working conditions to the extreme the best that I can.

398
00:22:54,000 --> 00:22:57,480
Speaker 1: All right, that that being said, all right, if you

399
00:22:57,520 --> 00:23:01,280
Speaker 1: put a fresh radiator hose on this upper and lower

400
00:23:01,400 --> 00:23:03,560
Speaker 1: and it doesn't leak there, and the leak now moves

401
00:23:03,640 --> 00:23:08,359
Speaker 1: somewhere else, there's something breaking down that rubber hose preventing

402
00:23:08,359 --> 00:23:12,280
Speaker 1: it from ceiling, and I come back to acidity in

403
00:23:12,359 --> 00:23:15,840
Speaker 1: my mind, all I have left that, Yeah, that's everything

404
00:23:15,840 --> 00:23:18,639
Speaker 1: else is replaced. Right, Because the color of the coolant

405
00:23:19,280 --> 00:23:21,879
Speaker 1: doesn't necessarily you know, it could be shiny green, it

406
00:23:21,920 --> 00:23:24,399
Speaker 1: could look beautiful. I can't tell you how many times

407
00:23:24,720 --> 00:23:29,439
Speaker 1: I've done cooling exchanges on ACIDC systems. The coolant looks great,

408
00:23:29,920 --> 00:23:32,760
Speaker 1: but it's the contamination of the system within. And then

409
00:23:33,000 --> 00:23:37,000
Speaker 1: the last step two things. The last step is obviously

410
00:23:37,359 --> 00:23:39,239
Speaker 1: make sure you've got a good radiator cap on there.

411
00:23:39,240 --> 00:23:40,879
Speaker 1: When you go out to Riley Auto Parts. When you

412
00:23:40,920 --> 00:23:43,359
Speaker 1: got to Riley Auto dot com, look at the STANT

413
00:23:43,440 --> 00:23:45,280
Speaker 1: radiator caps they have, and maybe make sure you've got

414
00:23:45,320 --> 00:23:47,680
Speaker 1: a good STANT cap on this. Nobody makes a better

415
00:23:47,720 --> 00:23:51,800
Speaker 1: captain stant. Last, look at the cooling bottle. How clean

416
00:23:51,880 --> 00:23:56,359
Speaker 1: is the coolant overflow bottle? Yeah, it's very cleanly because

417
00:23:56,520 --> 00:23:59,760
Speaker 1: I've taken it out. But I will say about a

418
00:23:59,800 --> 00:24:02,640
Speaker 1: year and a half ago, when the first shop look

419
00:24:02,680 --> 00:24:05,239
Speaker 1: at it, that was the problem there was. There was

420
00:24:05,520 --> 00:24:07,800
Speaker 1: just gook in the bottom of that tank, and we

421
00:24:07,880 --> 00:24:11,280
Speaker 1: thought that was the problem that my overflow was causing

422
00:24:11,280 --> 00:24:13,399
Speaker 1: the leave. Now you know the overflow is there is

423
00:24:13,440 --> 00:24:15,720
Speaker 1: a capture. That's all it's gonna do. It's gonna capture

424
00:24:15,760 --> 00:24:18,760
Speaker 1: the excess and feed excess back in maintain system level.

425
00:24:19,280 --> 00:24:21,719
Speaker 1: But if that system was cooked, for lack of a

426
00:24:21,720 --> 00:24:24,200
Speaker 1: better word, I'll use your term, if it had gunk

427
00:24:24,240 --> 00:24:26,720
Speaker 1: in it and it was cookie um, you know, where

428
00:24:26,720 --> 00:24:29,280
Speaker 1: did that come from? I bet this system is acidic,

429
00:24:29,640 --> 00:24:32,320
Speaker 1: and that's that's causing degradation in the system, is rotting

430
00:24:32,320 --> 00:24:36,840
Speaker 1: from the inside out. That fixable a couple of flushes. Yes,

431
00:24:37,040 --> 00:24:39,600
Speaker 1: I mean, listen, you've got nothing to try if the

432
00:24:39,640 --> 00:24:42,720
Speaker 1: system does test acidic, look at the pH level. If

433
00:24:42,720 --> 00:24:46,000
Speaker 1: the system does test acidic, you've got nothing to try

434
00:24:46,040 --> 00:24:48,920
Speaker 1: but flushes. Because short of that, you're putting an engine

435
00:24:48,920 --> 00:24:50,040
Speaker 1: in the car and you're not. You don't want to

436
00:24:50,040 --> 00:24:54,640
Speaker 1: do that obviously, So all right, so stay stay, stay

437
00:24:54,640 --> 00:24:56,760
Speaker 1: in touch with me, Steve. Take my email Ron at

438
00:24:56,760 --> 00:24:59,800
Speaker 1: car doctor show dot com if you if you come

439
00:24:59,880 --> 00:25:02,000
Speaker 1: up with something else, if you've got any other questions.

440
00:25:02,200 --> 00:25:04,159
Speaker 1: I kind of want to know what's going on with this,

441
00:25:04,560 --> 00:25:07,360
Speaker 1: because this this sounds like a good one. Four Leader

442
00:25:07,440 --> 00:25:09,720
Speaker 1: jeeps are pretty durable. I've had more than a few

443
00:25:09,720 --> 00:25:11,960
Speaker 1: in the family, and you know, I want to see

444
00:25:12,000 --> 00:25:13,600
Speaker 1: where this goes. I want to add the fix for

445
00:25:13,600 --> 00:25:16,400
Speaker 1: this to UH to the knowledge pool for future generations.

446
00:25:16,400 --> 00:25:19,560
Speaker 1: All right, kiddo, thank you very much. You're very welcome, Steve.

447
00:25:19,600 --> 00:25:21,400
Speaker 1: You take good care and letsten to how you how

448
00:25:21,440 --> 00:25:24,400
Speaker 1: you make out eight five five zero nine zero zero.

449
00:25:24,400 --> 00:25:26,120
Speaker 1: I'm Ron any in the Car Doctor. We'll be back

450
00:25:26,200 --> 00:25:56,840
Speaker 1: right after this little right. Welcome back any of the

451
00:25:56,880 --> 00:25:59,320
Speaker 1: car Doctor right by five five zero nine nine zero

452
00:25:59,440 --> 00:26:01,159
Speaker 1: zero here to take your calls and answer your questions.

453
00:26:01,280 --> 00:26:03,800
Speaker 1: Call leave a message the twenty four Car Doctor hotline

454
00:26:05,119 --> 00:26:08,359
Speaker 1: zero nine zero zero fasked Harry, our executive producer, will

455
00:26:08,359 --> 00:26:09,960
Speaker 1: get you in the lineup for the following week and

456
00:26:10,000 --> 00:26:12,080
Speaker 1: talk to you here on air about your car and

457
00:26:12,200 --> 00:26:14,359
Speaker 1: it's problem. Speaking a phone line that's gonna over and

458
00:26:14,400 --> 00:26:17,840
Speaker 1: talk to George West Hartford, Connecticut, christ or three hundred

459
00:26:18,119 --> 00:26:20,760
Speaker 1: and some issues here George. Welcome to the Car Doctor, Sir,

460
00:26:20,800 --> 00:26:23,639
Speaker 1: How can I help? Yes, thank you so much, oh Ron.

461
00:26:23,960 --> 00:26:26,480
Speaker 1: I want to ask you a question, and you know, like, um,

462
00:26:26,520 --> 00:26:28,480
Speaker 1: I'm looking to from a consumer point of view, but

463
00:26:28,520 --> 00:26:33,160
Speaker 1: I've also like your opinion as a mechanic. Sure, go ahead, okay. So, um,

464
00:26:33,480 --> 00:26:35,600
Speaker 1: the issue with this car was at a ticking from

465
00:26:35,600 --> 00:26:39,440
Speaker 1: the motor Okay. So I brought it to my mechanic

466
00:26:39,480 --> 00:26:41,399
Speaker 1: from to look at it to make sure that you know,

467
00:26:41,800 --> 00:26:46,119
Speaker 1: is this an eternal what's going on with the vehicle? Alright?

468
00:26:46,240 --> 00:26:48,359
Speaker 1: So then they do all these tests and they told

469
00:26:48,359 --> 00:26:51,600
Speaker 1: me that, um, it just has some normal valve trained

470
00:26:51,600 --> 00:26:54,480
Speaker 1: noise being an older car. But that was but that

471
00:26:54,600 --> 00:26:57,720
Speaker 1: was not an eternal problem in the motor. That it

472
00:26:57,920 --> 00:27:02,840
Speaker 1: was a stretched belt and uh tensioner around the belt

473
00:27:02,840 --> 00:27:04,320
Speaker 1: and the front and the motor. You know where the

474
00:27:04,359 --> 00:27:08,760
Speaker 1: police are now when you say when you say belt, George,

475
00:27:09,280 --> 00:27:15,640
Speaker 1: you're talking serpentine belt or timing belt. Serpentine belt. Okay,

476
00:27:15,720 --> 00:27:18,119
Speaker 1: So they're saying, you know, the serpentine all tension er,

477
00:27:18,480 --> 00:27:21,920
Speaker 1: that it was worn, so it made the belt stretch

478
00:27:22,080 --> 00:27:25,760
Speaker 1: and that was the noise that you were hearing. So

479
00:27:25,800 --> 00:27:29,439
Speaker 1: then at that time they told me that, um, you know,

480
00:27:29,480 --> 00:27:31,159
Speaker 1: that they were gonna put that all new and that

481
00:27:31,240 --> 00:27:34,679
Speaker 1: the noise would go away. So I, you know, I

482
00:27:34,720 --> 00:27:36,680
Speaker 1: told him that, you know, since the car was there

483
00:27:36,680 --> 00:27:41,040
Speaker 1: to do an oil change. Now, after they did the

484
00:27:41,080 --> 00:27:43,840
Speaker 1: oil change and did all this work, the you know,

485
00:27:43,920 --> 00:27:52,320
Speaker 1: the tapping that louder and basically the motors finished. Now

486
00:27:52,400 --> 00:27:55,120
Speaker 1: my question to you is this sounds like a misdiagnosis

487
00:27:55,200 --> 00:27:59,040
Speaker 1: because I myself, I thought there was something internal in

488
00:27:59,080 --> 00:28:04,359
Speaker 1: the engine, right, you know, then being mechanics and being professionals,

489
00:28:04,400 --> 00:28:05,879
Speaker 1: you know, I think that they would would know this,

490
00:28:07,480 --> 00:28:09,560
Speaker 1: and I'd like, you know, to know your opinion on

491
00:28:10,240 --> 00:28:12,600
Speaker 1: where to stand on this. Let me ask you, let

492
00:28:12,640 --> 00:28:17,560
Speaker 1: me let me answer the question this way. Probably twelve

493
00:28:17,680 --> 00:28:23,720
Speaker 1: fourteen years ago, had a customer, semi regular customer come

494
00:28:23,760 --> 00:28:27,240
Speaker 1: in with a late model Toyota a couple of five,

495
00:28:27,280 --> 00:28:29,879
Speaker 1: six year old Toyota camera at the time, for an

496
00:28:29,880 --> 00:28:34,560
Speaker 1: oil change and a tire rotation, and as part and

497
00:28:34,640 --> 00:28:38,840
Speaker 1: parcel of that repair, driving the car was summer. I

498
00:28:38,880 --> 00:28:42,560
Speaker 1: put the driver's window down, put the driver's window down.

499
00:28:42,880 --> 00:28:46,640
Speaker 1: I didn't want to come back up. You know what,

500
00:28:46,800 --> 00:28:49,560
Speaker 1: the window down. I never forgot this one. Put the

501
00:28:49,600 --> 00:28:52,720
Speaker 1: window down and it was stuck down. It just and

502
00:28:52,880 --> 00:28:57,520
Speaker 1: the regulator had failed. And you know, the conversation was,

503
00:28:57,600 --> 00:29:00,200
Speaker 1: you broke my car, and it was well, and I

504
00:29:00,240 --> 00:29:02,920
Speaker 1: really break your car. I was operating it in the

505
00:29:02,960 --> 00:29:05,400
Speaker 1: manner into which that was intended. Uh, you know, I

506
00:29:05,400 --> 00:29:07,720
Speaker 1: had to put the windows down to and we always

507
00:29:07,760 --> 00:29:10,920
Speaker 1: put windows down in the shop on a car because

508
00:29:11,040 --> 00:29:13,600
Speaker 1: you know, cars today with automatic locks, and for so

509
00:29:13,640 --> 00:29:16,400
Speaker 1: many years it's automatic locks. You always worry about locking

510
00:29:16,480 --> 00:29:18,760
Speaker 1: keys in the car. And you know, it was a

511
00:29:18,800 --> 00:29:21,360
Speaker 1: sticky situation. We ended up losing the customer over it.

512
00:29:21,400 --> 00:29:23,400
Speaker 1: He didn't see it from our perspective. I offered to

513
00:29:23,400 --> 00:29:25,400
Speaker 1: fix it for the cost of the part, just to

514
00:29:25,480 --> 00:29:27,120
Speaker 1: keep them happy, because you do what you can. But

515
00:29:27,200 --> 00:29:29,520
Speaker 1: he wanted the whole thing reimburst, and I wouldn't do that.

516
00:29:29,600 --> 00:29:34,440
Speaker 1: I didn't think that was my obligation. So there's always

517
00:29:34,520 --> 00:29:38,760
Speaker 1: that sticky side of of the relationship. My first my

518
00:29:38,840 --> 00:29:43,280
Speaker 1: first question, is this a long term relationship with this mechanic,

519
00:29:44,840 --> 00:29:49,800
Speaker 1: so you know you trust them obviously. Yes. I don't

520
00:29:49,880 --> 00:29:53,959
Speaker 1: see the connection between the oil change and the noise

521
00:29:54,000 --> 00:29:57,840
Speaker 1: getting louder unless it was just you know, George, I'm sorry, George.

522
00:29:57,920 --> 00:29:59,400
Speaker 1: Could it could have just been the luck of the

523
00:29:59,480 --> 00:30:03,080
Speaker 1: draw Um, you know, it's just is it one of

524
00:30:03,120 --> 00:30:05,760
Speaker 1: those things that you just sort of laugh off and say,

525
00:30:06,320 --> 00:30:08,360
Speaker 1: not laugh off, but you know what I'm saying, is

526
00:30:08,360 --> 00:30:11,720
Speaker 1: it Is it just one of those unfortunate situations You

527
00:30:12,000 --> 00:30:14,880
Speaker 1: need the wisdom of Solomon here. If it were me,

528
00:30:15,200 --> 00:30:17,520
Speaker 1: I'd be George. I don't know what happened. We changed

529
00:30:17,560 --> 00:30:20,400
Speaker 1: the oil, the noise got louder. Listen, you know there

530
00:30:20,440 --> 00:30:24,000
Speaker 1: there's obviously something here that we missed. I don't know

531
00:30:24,040 --> 00:30:26,240
Speaker 1: that we could have prevented it, and I really don't

532
00:30:26,240 --> 00:30:29,080
Speaker 1: think the shop could have prevented it. The only thing

533
00:30:29,080 --> 00:30:30,960
Speaker 1: they could have done wrong here was start the car

534
00:30:31,040 --> 00:30:32,920
Speaker 1: without any oil in it. But if they've been your

535
00:30:32,960 --> 00:30:35,440
Speaker 1: long term mechanic, and this is the first time you've

536
00:30:35,440 --> 00:30:39,120
Speaker 1: ever had an issue with them, you know they don't

537
00:30:39,120 --> 00:30:41,719
Speaker 1: sound like a shop that hasn't competence in their bloodline.

538
00:30:42,080 --> 00:30:46,880
Speaker 1: If you know what I'm saying thirty years right, it's

539
00:30:46,920 --> 00:30:49,479
Speaker 1: he's he's no babe in the woods. And even if

540
00:30:49,480 --> 00:30:52,640
Speaker 1: he had the young oil change kid doing the oil change,

541
00:30:53,600 --> 00:30:56,640
Speaker 1: I'm sure you know, like so many shop owners out there,

542
00:30:56,680 --> 00:30:59,800
Speaker 1: that apprentice mechanic has the boss breathing over his neck

543
00:31:00,200 --> 00:31:02,120
Speaker 1: all day long anyway to make sure what he's doing

544
00:31:02,200 --> 00:31:04,360
Speaker 1: is property. He doesn't touch a car until he knows

545
00:31:04,360 --> 00:31:07,640
Speaker 1: which end of the wrench to hold. So I think

546
00:31:07,640 --> 00:31:09,920
Speaker 1: the conversation has to be Look, let's chalk it up

547
00:31:09,960 --> 00:31:12,600
Speaker 1: to a bad experience. Whatever happened in the engine happened.

548
00:31:13,160 --> 00:31:16,120
Speaker 1: But I think as a matter of goodwill, just my

549
00:31:16,240 --> 00:31:19,680
Speaker 1: opinion as a as a shop owner, I think it's

550
00:31:19,680 --> 00:31:22,320
Speaker 1: gotta be you don't always anything. Let's chalk it up

551
00:31:22,320 --> 00:31:26,440
Speaker 1: to experience and move on. Just that's what that's that's

552
00:31:26,480 --> 00:31:29,000
Speaker 1: what I want to do, you know, have your opinion

553
00:31:29,040 --> 00:31:31,280
Speaker 1: on something fair for both parties, right, And you know,

554
00:31:31,320 --> 00:31:33,000
Speaker 1: I think it's got to come back to them and say, look,

555
00:31:33,680 --> 00:31:37,640
Speaker 1: I want you to continue to be my mechanic. You know,

556
00:31:37,880 --> 00:31:40,960
Speaker 1: I don't want to. I don't want to change mechanics. Um,

557
00:31:41,560 --> 00:31:45,360
Speaker 1: things happen, things are gonna go wrong in order repair. Uh,

558
00:31:45,600 --> 00:31:48,320
Speaker 1: you know it's it's It's like my friend Tim says

559
00:31:48,360 --> 00:31:49,840
Speaker 1: to me all the time. One of the things about

560
00:31:49,840 --> 00:31:53,400
Speaker 1: auto repair is you're always wearing band aids. You know,

561
00:31:53,600 --> 00:31:57,680
Speaker 1: it's you're always getting hurt. Something is always gonna go wrong.

562
00:31:57,680 --> 00:32:00,400
Speaker 1: That causes you to think a little different outside the box.

563
00:32:00,640 --> 00:32:05,320
Speaker 1: It's part of the process. And you know it's nothing

564
00:32:05,440 --> 00:32:07,120
Speaker 1: is cut and dry. And I think that's what you've

565
00:32:07,160 --> 00:32:09,600
Speaker 1: got going on here, George. I I think I think

566
00:32:09,640 --> 00:32:13,680
Speaker 1: the conversation with him has to be whatever his name is, Fred, Joe, John, listen.

567
00:32:13,960 --> 00:32:16,320
Speaker 1: I want you to continue to be my mechanic. I

568
00:32:16,400 --> 00:32:18,880
Speaker 1: get it. I don't think you did anything wrong. I

569
00:32:19,240 --> 00:32:21,560
Speaker 1: think you just sort of stepped into it by virtue

570
00:32:21,600 --> 00:32:24,600
Speaker 1: of whatever reason. It had a noise, the noise got louder.

571
00:32:25,800 --> 00:32:29,880
Speaker 1: You know, did he do the last oil change by curiosity?

572
00:32:30,120 --> 00:32:32,320
Speaker 1: Then I can't imagine it that the oil was doctored

573
00:32:32,400 --> 00:32:35,760
Speaker 1: up for whatever reason. Maybe there was something so fragile

574
00:32:35,800 --> 00:32:38,520
Speaker 1: for that moment of you know, the engine not having

575
00:32:38,640 --> 00:32:40,800
Speaker 1: enough oil pressure that lift or collapse the rest of

576
00:32:40,800 --> 00:32:44,840
Speaker 1: the way cranking it over from a dry engine? You know?

577
00:32:45,040 --> 00:32:47,520
Speaker 1: Could he have put a bad new oil filter on

578
00:32:47,600 --> 00:32:50,320
Speaker 1: the car? Sure, anything's possible. Are we gonna be able

579
00:32:50,360 --> 00:32:53,840
Speaker 1: to prove it? Not likely? Not without um a lot

580
00:32:53,880 --> 00:32:55,400
Speaker 1: of effort. And how much effort do we want to

581
00:32:55,440 --> 00:32:58,920
Speaker 1: go through on a sixteen year old car? Right right?

582
00:32:59,040 --> 00:33:02,440
Speaker 1: You know it's it's I And you know what, the

583
00:33:02,520 --> 00:33:04,719
Speaker 1: argument also has to go this way, Hey George, if

584
00:33:04,720 --> 00:33:06,480
Speaker 1: he said to hey George, it needs an engine, would

585
00:33:06,480 --> 00:33:09,520
Speaker 1: you have put an engine in the car? Then you

586
00:33:09,560 --> 00:33:11,200
Speaker 1: know what you got to say that to him. Listen.

587
00:33:12,000 --> 00:33:13,640
Speaker 1: He actually told me that it wouldn't be worth it,

588
00:33:14,960 --> 00:33:16,640
Speaker 1: you know so, Joe, listen, I just want you to

589
00:33:16,640 --> 00:33:19,240
Speaker 1: continue to be my mechanic. Can we just wash our

590
00:33:19,320 --> 00:33:21,480
Speaker 1: hands of this. I'll give you the car, Let him

591
00:33:21,480 --> 00:33:23,000
Speaker 1: scrap the car, get what he can for it. If

592
00:33:23,000 --> 00:33:25,680
Speaker 1: he gets a couple of two from the scrapyard, that

593
00:33:25,720 --> 00:33:28,080
Speaker 1: covers his cost of material, or at least pay him

594
00:33:28,080 --> 00:33:30,920
Speaker 1: for the cost of the parts, George. And that's what

595
00:33:31,200 --> 00:33:34,640
Speaker 1: and that's exactly what's going with this. Uh, you're thinking

596
00:33:34,680 --> 00:33:39,520
Speaker 1: exactly my thing. I You know what, There's only a

597
00:33:39,640 --> 00:33:42,960
Speaker 1: finite number of customers in the world, all right. There's

598
00:33:43,000 --> 00:33:44,840
Speaker 1: no such thing as a new customer. There's only an

599
00:33:44,880 --> 00:33:46,920
Speaker 1: old customer that got annoyed with their last shop that

600
00:33:46,920 --> 00:33:50,240
Speaker 1: didn't respond to their needs properly, or they couldn't you know,

601
00:33:50,360 --> 00:33:53,720
Speaker 1: they couldn't meet there, they couldn't come to terms. That's

602
00:33:53,720 --> 00:33:56,520
Speaker 1: where we get divorced from, right. So this is a

603
00:33:56,560 --> 00:33:58,200
Speaker 1: case of you know, listen, I don't want to get

604
00:33:58,240 --> 00:34:00,480
Speaker 1: a divorce. I'd like to stay married. What do we

605
00:34:00,480 --> 00:34:02,120
Speaker 1: gotta do to work this up? But it's got to

606
00:34:02,160 --> 00:34:04,880
Speaker 1: be good for both parties, and from there on we'll

607
00:34:04,880 --> 00:34:07,520
Speaker 1: take it up with that, all right, sir, thank you

608
00:34:07,600 --> 00:34:09,440
Speaker 1: so much. You're very welcome, George. Good luck to you,

609
00:34:09,480 --> 00:34:11,560
Speaker 1: and I hope things look better for you in sixteen.

610
00:34:11,640 --> 00:34:13,480
Speaker 1: I'm runing any in the car doctor. I'll be back

611
00:34:13,560 --> 00:34:45,760
Speaker 1: right after this. Hey, hey, Ronny in the car doctor

612
00:34:45,760 --> 00:34:47,919
Speaker 1: here eight by five five six zero nine nine zero

613
00:34:48,000 --> 00:34:51,120
Speaker 1: zero seven Car Doctor hotline. Qull leave a message fast

614
00:34:51,160 --> 00:34:53,759
Speaker 1: Terror Executive producer will get you in the lineup and

615
00:34:53,800 --> 00:34:55,480
Speaker 1: talk to you about your car problem the next time

616
00:34:55,520 --> 00:34:58,040
Speaker 1: this show is live on air. As we wind down

617
00:34:58,040 --> 00:34:59,800
Speaker 1: this hour, let's do a quick piece of email. This

618
00:34:59,880 --> 00:35:02,240
Speaker 1: is from cassell Ron. I've got a two thousand eleven

619
00:35:02,280 --> 00:35:06,360
Speaker 1: Toyota Toyota Sienna six cylinder automatic with sixty tho miles.

620
00:35:06,360 --> 00:35:07,840
Speaker 1: After it's been sitting for a few hours, when I

621
00:35:07,840 --> 00:35:10,520
Speaker 1: start the engine, there's a lot of white smoke that

622
00:35:10,560 --> 00:35:12,400
Speaker 1: comes out of the tailpipe, but then clears up as

623
00:35:12,440 --> 00:35:14,640
Speaker 1: I drive and it doesn't emit smoke after that. Should

624
00:35:14,640 --> 00:35:18,279
Speaker 1: I be concerned? Yeah, Well, let's have a conversation here.

625
00:35:18,320 --> 00:35:21,759
Speaker 1: Are we losing any fluids? You know, white smoke is

626
00:35:21,800 --> 00:35:26,800
Speaker 1: typically a coolant issue, and while two thousand eleven Toyotas

627
00:35:26,840 --> 00:35:29,560
Speaker 1: don't really have a head guest at issue, anything is possible.

628
00:35:29,880 --> 00:35:32,480
Speaker 1: Are you losing coolant? Is it just a matter of smoke?

629
00:35:32,520 --> 00:35:35,080
Speaker 1: How long has this been going on? Is this something

630
00:35:35,120 --> 00:35:38,399
Speaker 1: that occurs once in a while or is it every time?

631
00:35:39,080 --> 00:35:41,760
Speaker 1: So if it's if you are finding that you're adding

632
00:35:41,800 --> 00:35:44,520
Speaker 1: cool into it, then I would say we're losing coolant

633
00:35:44,600 --> 00:35:47,680
Speaker 1: out this vehicle, and we've got to go find out why.

634
00:35:47,719 --> 00:35:49,600
Speaker 1: And at that point, I'd be kind of surprised. Sixty

635
00:35:49,960 --> 00:35:53,120
Speaker 1: miles Sienna UM and he check engine lights on and

636
00:35:53,200 --> 00:35:56,800
Speaker 1: he any warning indicators coming on. What's been the service

637
00:35:56,880 --> 00:35:59,960
Speaker 1: history of the vehicle. It's a two thousand eleven hopeful

638
00:36:00,160 --> 00:36:02,520
Speaker 1: by now you've done a cool and exchange at least once,

639
00:36:03,239 --> 00:36:05,520
Speaker 1: which it would be to be just about five years now,

640
00:36:05,560 --> 00:36:08,200
Speaker 1: so it should have been done once. Uh, sixty miles

641
00:36:08,200 --> 00:36:10,879
Speaker 1: on it didn't have its service of thirty UM. Kind

642
00:36:10,920 --> 00:36:13,680
Speaker 1: of an odd complaint. Now the other side of that is,

643
00:36:13,960 --> 00:36:16,239
Speaker 1: if we want to be a naysayer, we could say

644
00:36:16,239 --> 00:36:20,560
Speaker 1: that is the white smoke strictly because it's called out

645
00:36:20,560 --> 00:36:22,400
Speaker 1: and we're just seeing exhaust white smoke, and then as

646
00:36:22,400 --> 00:36:25,600
Speaker 1: the engine warms up and the temperatures change inside the engine,

647
00:36:25,600 --> 00:36:28,520
Speaker 1: it doesn't smoke as much, um, et cetera. Is you

648
00:36:28,560 --> 00:36:30,600
Speaker 1: know how often does this happen? But I don't think so.

649
00:36:30,640 --> 00:36:33,239
Speaker 1: I think what you're describing to means legit. I would

650
00:36:33,280 --> 00:36:35,239
Speaker 1: have a mechanic check it out and by all means

651
00:36:35,320 --> 00:36:39,720
Speaker 1: look for possible loss of coolant. White smoke is generally cooling,

652
00:36:40,160 --> 00:36:41,920
Speaker 1: and kind of take it from there. Do you have

653
00:36:41,960 --> 00:36:44,439
Speaker 1: any other questions? Ron at Car Doctor Show Dot com

654
00:36:44,480 --> 00:36:46,640
Speaker 1: send me an email. I'm any in the car. Doctor

655
00:36:46,760 --> 00:36:49,480
Speaker 1: and mechanics aren't expensive, they're priceless. See