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Speaker 1: It's another jubile phone frame. Hello. Hi, my name is

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Speaker 1: Pete Eakins. I'm calling from the learning app. So I

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Speaker 1: was looking for Roberto. Wait, you're you're you're calling from Yes, yes,

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Speaker 1: I'm calling from. Um. It's a learning app that you've purchased.

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Speaker 1: It's for helping children learn, but making learning fun. Yeah,

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Speaker 1: I'm aware of it. How can I help you? And

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Speaker 1: is this is this? Is this Roberto? It's it's actually Roberto. Oh,

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Speaker 1: I'm sorry, h Roberto. Is this Roberto? Yeah, that's him? Okay,

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Speaker 1: I'm just calling to offer you a full refund. Actually, UM,

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Speaker 1: I don't understand the refunds for what I'm we're actually

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Speaker 1: still using it, my kids using it right, right right,

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Speaker 1: and we would like you to stop using it. I

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Speaker 1: mean you want me to stop using it. I mean

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Speaker 1: I'm not the one that uses it. My son uses it.

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Speaker 1: Why are you going like, Yeah, we would prefer if

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Speaker 1: your son not use our app, and we we're willing

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Speaker 1: to offer you a full refund, actually even pay you

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Speaker 1: a little bit. This I mean, I mean, what why

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Speaker 1: is that? I don't I don't understand. Well, um, it's

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Speaker 1: a learning app for children to make learning fun and

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Speaker 1: one of the things that we pride ourselves on as results,

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Speaker 1: and you know, we track usage and it's obvious that

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Speaker 1: your son, right right is um, let's see uh ruining

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Speaker 1: the statistics when it comes to our app because he's

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Speaker 1: so dumb. What did you say, ruining your statistics? Yeah,

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Speaker 1: we like to prove that we're actually helping people learn,

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Speaker 1: and there's no progress at all, and it's clearly obvious

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Speaker 1: that it isn't a help. And I don't think it's

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Speaker 1: the app because the app has helped a lot of people.

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Speaker 1: So we're just assuming that your son is just he's

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Speaker 1: really screwing up our results. And I think that he

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Speaker 1: could probably ruin our business if he continues to use

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Speaker 1: our app because it's not working. That what this is,

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Speaker 1: this is this is unbelievable. I can't even believe that

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Speaker 1: you have the audacity to call what are your what

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Speaker 1: are your what are your customers that uses your app?

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Speaker 1: And tell me that my son is what did you

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Speaker 1: call my son? By the way, what did you just

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Speaker 1: call my son? I didn't call him anything. What's his name?

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Speaker 1: I call him by his name? Well, you know what,

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Speaker 1: I think, I actually think you called him dumb or

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Speaker 1: you call Hi, dumb, you're you're actually you're actually going

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Speaker 1: to that point. You're and you're calling me to tell

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Speaker 1: me that my son is ruining your statistics and your yeah,

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Speaker 1: and we're prepared to pay you a thousand dollars extra

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Speaker 1: if you just don't let him use the app. You

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Speaker 1: know what, let me talk to your manager right now.

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Speaker 1: I don't even want to talk to you anymore past

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Speaker 1: so sorry. While you were talking, I've been looking up

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Speaker 1: beats on Wikipedia, and I was reading about beats, not

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Speaker 1: the music kind of food kind because I'm in the food.

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Speaker 1: What did you say? I'm sorry, I missed it. Listen

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Speaker 1: to me. I don't give up. If you didn't hear me,

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Speaker 1: you're the one calling me. I think we have a

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Speaker 1: reception problem because something just happened there. I was all blurbally.

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Speaker 1: What you're trying to say to me, don't understand it?

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Speaker 1: You okay, I'm sorry, Roberto Robert again, it's happening with

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Speaker 1: the phone again. If something keeps happening when you're talking

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Speaker 1: to me, I know you want to talk to a manager,

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Speaker 1: but then it gets all warbally you I'm speaking Spanish more.

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Speaker 1: I'm thanking because you pick me the You're so smart

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Speaker 1: you can't even know that I'm speaking another language. Bro,

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Speaker 1: that's how smart you are. You need some education, you

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Speaker 1: need some hobby, you need a better life because you

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Speaker 1: suck man and one more time and it's funny, ol right,

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Speaker 1: because that's how you're taking it. It is a stupid

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Speaker 1: Oh I got it. You're not you're speaking Spanish. See well,

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Speaker 1: I'll have you know I speak a little Spanish. Oh too,

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Speaker 1: Helloha como estes you are a idiots? Helloha you are

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Speaker 1: is Spanish? Aloha is Hawaii loser. Oh well, then I

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Speaker 1: should just tell you it's a prank phone call. Then

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Speaker 1: I thought I was multi lingual. There, I guess not.

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Speaker 1: What are you talking about now? Oh? This is actually

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Speaker 1: Jewil calling from the Jewel Show doing a phone prank

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Speaker 1: on you and your wife sat you what No, No,

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Speaker 1: She always said that you guys downloaded some learning app

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Speaker 1: for your kid and wanted me to mess with you

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Speaker 1: about it. She also said you have a temper. Well,

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Speaker 1: I mean, I mean, what gave that away? Wake up

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Speaker 1: every morning with Jebil phone pranks