1 00:00:06,320 --> 00:00:09,559 Speaker 1: As I mentioned, and Amazon and bailing new gadgets today 2 00:00:09,600 --> 00:00:13,080 Speaker 1: at an event in Seattle, just wrapping out about fifteen 3 00:00:13,119 --> 00:00:16,040 Speaker 1: twenty minutes ago. Brett Stone, head of Global Technology covered 4 00:00:16,040 --> 00:00:18,760 Speaker 1: heer up Bloomberg News, joining us on the phone from 5 00:00:18,760 --> 00:00:21,200 Speaker 1: San Francisco. So, Brad, I was, I was just kind 6 00:00:21,200 --> 00:00:24,000 Speaker 1: of running down for our audience a little bit of 7 00:00:24,120 --> 00:00:25,880 Speaker 1: what we got. But tell me some of the highlights. 8 00:00:25,920 --> 00:00:28,080 Speaker 1: What you think also is significant that we got from 9 00:00:28,120 --> 00:00:30,960 Speaker 1: Amazon today, Carol, Well, we'll take a step back and 10 00:00:31,000 --> 00:00:33,680 Speaker 1: just observe that Amazon has been on a journey for 11 00:00:33,720 --> 00:00:36,720 Speaker 1: the past five years to create a platform for itself 12 00:00:36,760 --> 00:00:39,960 Speaker 1: for services and devices akin to an Apple has at 13 00:00:39,960 --> 00:00:43,000 Speaker 1: the iPhone, what Google has with Android, and the first 14 00:00:43,000 --> 00:00:44,800 Speaker 1: couple of years of that effort, we're sort of marked 15 00:00:44,840 --> 00:00:48,000 Speaker 1: by failure right there, at least modest success, Like the 16 00:00:48,080 --> 00:00:51,000 Speaker 1: Kindle was great but just for reading, and the the 17 00:00:51,080 --> 00:00:54,680 Speaker 1: Android tablets and the Android phone really never worked. Now 18 00:00:54,720 --> 00:00:58,520 Speaker 1: with the Echo and and the Alexa voice kind of service, 19 00:00:58,840 --> 00:01:01,280 Speaker 1: Amazon has a hit, right. They have a you know, 20 00:01:01,280 --> 00:01:03,640 Speaker 1: a way for people to control you know, to to 21 00:01:03,680 --> 00:01:06,440 Speaker 1: talk to their computers to get information to control the 22 00:01:06,480 --> 00:01:09,080 Speaker 1: smart home. And what we saw today was Amazon just 23 00:01:09,319 --> 00:01:12,880 Speaker 1: bet big on the Echo and Alexa as a platform 24 00:01:12,920 --> 00:01:15,960 Speaker 1: and to create lots of different hardware, kinds of hardware 25 00:01:15,959 --> 00:01:19,800 Speaker 1: to access Alexa. So you've got a cheaper just Echo 26 00:01:20,200 --> 00:01:23,000 Speaker 1: which it comes in different colors, better sound. You've got 27 00:01:23,000 --> 00:01:26,319 Speaker 1: a premium Echo hundred and fifty dollars UM that controls 28 00:01:26,760 --> 00:01:30,679 Speaker 1: devices in your home. Um, you've got us thirty Echo Connect, 29 00:01:30,720 --> 00:01:34,039 Speaker 1: which is supposed to bring voice control to your landline telephone. 30 00:01:34,680 --> 00:01:37,959 Speaker 1: But then maybe the surprise this thing called the Echo Spot, 31 00:01:38,080 --> 00:01:40,360 Speaker 1: which is a it looks like the Echo Dot, it's 32 00:01:40,440 --> 00:01:42,600 Speaker 1: it's round, It costs a hundred thirty dollars, but as 33 00:01:42,640 --> 00:01:46,080 Speaker 1: a video screen and so kind of another application of 34 00:01:46,200 --> 00:01:51,240 Speaker 1: video chat, of creating intercom within your home playing games. Um. 35 00:01:51,320 --> 00:01:53,720 Speaker 1: And then they're also kind of syndicating Alexa. They said 36 00:01:53,720 --> 00:01:56,360 Speaker 1: they's gonna be in PMWS and the Big News, which 37 00:01:56,360 --> 00:01:59,160 Speaker 1: everyone on Twitter is laughing about. They're gonna put Alexa 38 00:01:59,240 --> 00:02:03,760 Speaker 1: in the the the wall mounted fish. You know, uh 39 00:02:03,960 --> 00:02:07,240 Speaker 1: Billy big mouth bath. Are you talking about the HBO 40 00:02:07,360 --> 00:02:10,799 Speaker 1: Sopranos fish? Exactly? Oh my god, I love that talk 41 00:02:10,880 --> 00:02:13,799 Speaker 1: to that thing. So a little joke exactly, but it's 42 00:02:13,840 --> 00:02:16,520 Speaker 1: example of like they want to put Alexa everywhere I 43 00:02:16,560 --> 00:02:18,880 Speaker 1: think what's interesting and Bran, I love talking about you 44 00:02:18,960 --> 00:02:21,320 Speaker 1: and everybody. If you haven't read Brad's book That Everything 45 00:02:21,360 --> 00:02:23,560 Speaker 1: Stored Jeff Bezos in the Age of Amazon, you should 46 00:02:23,600 --> 00:02:26,800 Speaker 1: because you know so much about this company. Um, you know, 47 00:02:27,240 --> 00:02:29,960 Speaker 1: I feel like they've reacted so quickly to the success 48 00:02:29,960 --> 00:02:32,320 Speaker 1: of Alexa that they were really smart. They weren't slow. 49 00:02:32,400 --> 00:02:36,160 Speaker 1: They're seizing on the popularity of it. Well, you know 50 00:02:36,200 --> 00:02:38,240 Speaker 1: to what I said before, like they've been waiting for 51 00:02:38,280 --> 00:02:41,240 Speaker 1: this moment and they almost stumbled upon it, like it 52 00:02:41,320 --> 00:02:44,239 Speaker 1: wasn't two years ago. They announced the Echo with very 53 00:02:44,240 --> 00:02:46,600 Speaker 1: little fanfare. They did not hold an event like the 54 00:02:46,639 --> 00:02:48,920 Speaker 1: one they held today in Seattle. They just put the 55 00:02:48,960 --> 00:02:53,639 Speaker 1: Echo on the on the website sort of modestly. And 56 00:02:53,800 --> 00:02:56,560 Speaker 1: you know, they haven't they haven't released how many that 57 00:02:56,600 --> 00:02:59,280 Speaker 1: they sold, but it's definitely in the millions. Analyst think 58 00:02:59,400 --> 00:03:02,160 Speaker 1: it's a hit. Um, you know, and you see like 59 00:03:02,280 --> 00:03:05,400 Speaker 1: Apple announcing home Pod. Uh, you know, it's only going 60 00:03:05,480 --> 00:03:08,800 Speaker 1: to be announced, it's only gonna be for sale and December. 61 00:03:09,160 --> 00:03:12,760 Speaker 1: It costs. It's the sound is probably better than what 62 00:03:12,840 --> 00:03:15,080 Speaker 1: you're gonna get in the Echo Plus. But you know, 63 00:03:15,680 --> 00:03:18,320 Speaker 1: to your point. Amazon just moves quickly and they sold 64 00:03:18,360 --> 00:03:20,120 Speaker 1: things that probably at a loss or at least at 65 00:03:20,200 --> 00:03:23,160 Speaker 1: cost and make it up with a prime membership. Hey, Brad, 66 00:03:23,240 --> 00:03:25,000 Speaker 1: it sounded like to that there's a couple of different 67 00:03:25,000 --> 00:03:27,960 Speaker 1: price points, And tell me if that's that's correct In 68 00:03:28,040 --> 00:03:29,680 Speaker 1: terms of how they're you know, kind of rolling out 69 00:03:29,720 --> 00:03:32,320 Speaker 1: some of this new Echo stuff, uh and Alexa stuff. 70 00:03:32,360 --> 00:03:34,160 Speaker 1: I mean, are they kind of doing that to make 71 00:03:34,160 --> 00:03:39,600 Speaker 1: it much more accessible, um to more consumers? Yeah, I 72 00:03:39,640 --> 00:03:41,320 Speaker 1: mean I think that they do risk a little bit 73 00:03:41,360 --> 00:03:43,680 Speaker 1: of confusion, Like my head was spinning today and all 74 00:03:43,680 --> 00:03:46,400 Speaker 1: the devices, but you know, you've got you know, you've 75 00:03:46,400 --> 00:03:49,000 Speaker 1: got a thirty five Echo Connect which just kind of 76 00:03:49,040 --> 00:03:52,080 Speaker 1: turns your landline phone into an Alexa U brings voice 77 00:03:52,080 --> 00:03:54,960 Speaker 1: control of your landline. And then you know, and then 78 00:03:55,000 --> 00:03:59,400 Speaker 1: three different price points for different echoes, um for a 79 00:03:59,520 --> 00:04:02,720 Speaker 1: smaller echo with better sound, but a hundred fifty dollars 80 00:04:02,760 --> 00:04:04,960 Speaker 1: for an Echo plus it's supposedly will do a better 81 00:04:05,040 --> 00:04:07,920 Speaker 1: job controlling all the all the appliances in your in 82 00:04:07,960 --> 00:04:11,000 Speaker 1: your home, but of course those appliances have to have 83 00:04:11,000 --> 00:04:14,520 Speaker 1: have WiFi connection. And then this video enabled uh, this 84 00:04:14,800 --> 00:04:17,440 Speaker 1: video and enabled Echo Spot which by the way. You know, 85 00:04:17,480 --> 00:04:20,600 Speaker 1: there's like the echo dots and and the echo shows 86 00:04:20,640 --> 00:04:23,040 Speaker 1: and the you know, like which is this whole other 87 00:04:23,080 --> 00:04:26,440 Speaker 1: line which is going to bring video and uh you 88 00:04:26,480 --> 00:04:29,960 Speaker 1: know and video calling. It's like an Apple watch with 89 00:04:30,040 --> 00:04:32,400 Speaker 1: a video camera that does doesn't go on your risk, 90 00:04:32,440 --> 00:04:34,680 Speaker 1: it might sit on your night table and be you know, 91 00:04:34,800 --> 00:04:37,560 Speaker 1: be be your alarm. So lots of stuff. And yes, 92 00:04:37,680 --> 00:04:39,480 Speaker 1: they always want to win on price. We don't know 93 00:04:39,600 --> 00:04:42,000 Speaker 1: yet though, how important this product is. I mean it's 94 00:04:42,040 --> 00:04:44,640 Speaker 1: really early. I'm assuming in terms of revenue it's not 95 00:04:44,680 --> 00:04:47,440 Speaker 1: a big dealer. Or do we have any idea, Well, 96 00:04:47,480 --> 00:04:50,760 Speaker 1: I mean I think probably. Um, these things don't make 97 00:04:50,760 --> 00:04:52,680 Speaker 1: a lot of money because Amazon tense to sell them 98 00:04:52,680 --> 00:04:54,560 Speaker 1: at a cost. But you remember, like they come with 99 00:04:54,640 --> 00:04:57,560 Speaker 1: prime membership. They make it. They take all the friction 100 00:04:57,560 --> 00:05:00,760 Speaker 1: out of buying, um, you know, and and Prime members 101 00:05:00,800 --> 00:05:03,279 Speaker 1: spent two or three times the same amount in the 102 00:05:03,320 --> 00:05:06,000 Speaker 1: next year. In Amazon, being a long term oriented company, 103 00:05:06,400 --> 00:05:08,560 Speaker 1: you know, thinks about all this stuff is as you know, 104 00:05:08,600 --> 00:05:11,279 Speaker 1: paying off in in years, you know, in terms of 105 00:05:11,320 --> 00:05:16,400 Speaker 1: lifelong customers. So uh, it's significant. It's Amazon achieving platform 106 00:05:16,560 --> 00:05:20,080 Speaker 1: level status, uh, you know, akin to what Google and 107 00:05:20,160 --> 00:05:22,200 Speaker 1: Apple have been able to achieve. So it's you know, 108 00:05:22,240 --> 00:05:24,320 Speaker 1: put some in a very powerful position. And then the 109 00:05:24,440 --> 00:05:26,960 Speaker 1: extent that they can get Alexa into cars. You know, 110 00:05:27,200 --> 00:05:30,200 Speaker 1: they announced the integration with BMW. That's that's big. It's 111 00:05:30,240 --> 00:05:32,080 Speaker 1: my husband's nightmare that I can just sit there and 112 00:05:32,120 --> 00:05:34,719 Speaker 1: say could you buy this? Could you buy that? But 113 00:05:34,800 --> 00:05:38,839 Speaker 1: it is about just getting people to buy more stuff. No, Um, 114 00:05:39,120 --> 00:05:42,039 Speaker 1: you know, I think that that's one avenue. Um. And 115 00:05:42,120 --> 00:05:44,799 Speaker 1: of course it's something that Amazon is always thinking about. 116 00:05:44,880 --> 00:05:47,520 Speaker 1: But no, I mean I think it's it's beyond that. 117 00:05:47,600 --> 00:05:51,400 Speaker 1: I think it's the search for a platform is really 118 00:05:51,440 --> 00:05:55,000 Speaker 1: about allowing people to control their digital lives via you know, 119 00:05:55,120 --> 00:05:57,880 Speaker 1: via Amazon tools. You know the risk and it's a 120 00:05:58,160 --> 00:06:01,440 Speaker 1: important strategic position. The risk that Amazon always had is 121 00:06:01,480 --> 00:06:04,720 Speaker 1: that with people living on a you know and accessing 122 00:06:04,720 --> 00:06:07,479 Speaker 1: the Internet via an iPhone or an Android phone, that 123 00:06:07,560 --> 00:06:10,120 Speaker 1: Amazon will one day be at a serious disadvantage. You know, 124 00:06:10,160 --> 00:06:12,920 Speaker 1: they people will have to go through a gatekeeper get 125 00:06:12,920 --> 00:06:15,560 Speaker 1: the Amazon. But now no longer, right, they can go 126 00:06:15,640 --> 00:06:20,000 Speaker 1: through Alexa. Unbelievable. Um. Great to get your thoughts always 127 00:06:20,080 --> 00:06:23,080 Speaker 1: and your inside breadstone head of global technology coverage for 128 00:06:23,160 --> 00:06:26,200 Speaker 1: US here at Bloomberg News. He is also author of 129 00:06:26,279 --> 00:06:28,760 Speaker 1: The Everything Store Jeff Bezos in the Age of Amazon, 130 00:06:29,360 --> 00:06:31,760 Speaker 1: joining us on the phone from San Francisco,