1 00:00:00,120 --> 00:00:02,960 Speaker 1: At the time, no one was sure what was going 2 00:00:03,000 --> 00:00:05,400 Speaker 1: to happen. There were not a lot of believers. In fact, 3 00:00:05,400 --> 00:00:08,480 Speaker 1: like there had actually been a really well known article 4 00:00:08,480 --> 00:00:11,160 Speaker 1: that had been published the week before we bought YouTube 5 00:00:11,200 --> 00:00:14,319 Speaker 1: that said only a moron would buy YouTube, and that 6 00:00:14,400 --> 00:00:17,680 Speaker 1: was actually like a headline news story that ran and 7 00:00:18,079 --> 00:00:21,640 Speaker 1: they didn't understand user generated content. They didn't understand that 8 00:00:22,239 --> 00:00:26,040 Speaker 1: average people can post content and have that be really 9 00:00:26,040 --> 00:00:35,440 Speaker 1: successful and that other people would want to see it. Hey, everyone, 10 00:00:35,520 --> 00:00:38,600 Speaker 1: welcome back to On Purpose, the number one health podcast 11 00:00:38,760 --> 00:00:41,199 Speaker 1: in the world. Thanks to each and every single one 12 00:00:41,200 --> 00:00:44,360 Speaker 1: of you that come back every week to listen, learn 13 00:00:44,520 --> 00:00:47,360 Speaker 1: and grow. Now you know that I'm always excited to 14 00:00:47,400 --> 00:00:50,520 Speaker 1: dive into the minds of people who've done phenomenal things, 15 00:00:50,920 --> 00:00:54,520 Speaker 1: taken incredible leaps, maybe started things with a bit of 16 00:00:54,600 --> 00:00:58,360 Speaker 1: risk and excitement, and we're here to unpack how they 17 00:00:58,400 --> 00:01:00,920 Speaker 1: did that, what they did, what they think they got right, 18 00:01:01,000 --> 00:01:04,440 Speaker 1: the failures they went through, the journey that they've carved 19 00:01:04,480 --> 00:01:09,320 Speaker 1: for themselves. And today's guest is Susan Wijiski, the CEO 20 00:01:09,600 --> 00:01:14,280 Speaker 1: of YouTube, the world's most popular digital video platform used 21 00:01:14,319 --> 00:01:17,480 Speaker 1: by more than a billion people across the globe. To 22 00:01:17,560 --> 00:01:22,560 Speaker 1: access information, share video, and shape culture. An early champion 23 00:01:22,600 --> 00:01:26,080 Speaker 1: of online video who was instrumental in Google's two thousand 24 00:01:26,080 --> 00:01:30,960 Speaker 1: and six acquisition of YouTube, Susan now oversees YouTube's content 25 00:01:31,160 --> 00:01:36,760 Speaker 1: and business operations, engineering and product development. Please welcome to 26 00:01:36,800 --> 00:01:40,640 Speaker 1: the show, Susan Wijiski. Susan, thank you so much for 27 00:01:40,760 --> 00:01:43,959 Speaker 1: doing this, for being here, for giving us this access 28 00:01:44,000 --> 00:01:46,960 Speaker 1: into your incredible mind in life. And it's been wonderful 29 00:01:47,000 --> 00:01:50,520 Speaker 1: sharing a few moments of pleasantries with you previously. But 30 00:01:50,600 --> 00:01:53,240 Speaker 1: I'm very excited for this interview. Thank you, Thank you 31 00:01:53,280 --> 00:01:56,040 Speaker 1: so much for having me. I'm glad to be here. Yeah, 32 00:01:56,080 --> 00:01:59,840 Speaker 1: I've obviously you know. For me, YouTube has been massive 33 00:02:00,320 --> 00:02:05,080 Speaker 1: instrumental in my personal journey and so this is truly 34 00:02:05,120 --> 00:02:10,160 Speaker 1: an honor for me. I remember sitting in a ethnic 35 00:02:10,320 --> 00:02:14,400 Speaker 1: minority TV training day run by the BBC in London, 36 00:02:15,000 --> 00:02:18,400 Speaker 1: and so they're doing this ethnic minority presenter's training. They 37 00:02:18,440 --> 00:02:21,760 Speaker 1: were around six people brown and black people in a room. 38 00:02:22,200 --> 00:02:24,760 Speaker 1: I signed up to see if I had any skills 39 00:02:24,840 --> 00:02:28,320 Speaker 1: to be in the world of presenting in media, and 40 00:02:28,440 --> 00:02:30,560 Speaker 1: at the end of it they said to me, they said, Jay, 41 00:02:30,600 --> 00:02:34,120 Speaker 1: You've got some really good skills and we really think 42 00:02:34,160 --> 00:02:36,320 Speaker 1: you should pursue this career. And I was like, great, 43 00:02:36,360 --> 00:02:38,280 Speaker 1: do you have a job at the BBC? Obviously I'm 44 00:02:38,280 --> 00:02:40,480 Speaker 1: born and raised in London, And I said, do you 45 00:02:40,480 --> 00:02:42,600 Speaker 1: have any jobs at the BBC or anywhere in media? 46 00:02:42,600 --> 00:02:45,639 Speaker 1: I'll start for like next to nothing. I just really 47 00:02:45,680 --> 00:02:47,760 Speaker 1: want to be in this world because I believe I 48 00:02:47,760 --> 00:02:50,840 Speaker 1: have a message to share. And I remember them looking 49 00:02:50,840 --> 00:02:53,560 Speaker 1: at me with blank faces and they said to me 50 00:02:53,600 --> 00:02:56,680 Speaker 1: there's no jobs in media and there's no jobs in 51 00:02:56,720 --> 00:02:59,760 Speaker 1: this industry. And I said, well, did you just invite 52 00:03:00,520 --> 00:03:04,040 Speaker 1: six ethnic minority people to tell us there's no jobs 53 00:03:04,040 --> 00:03:06,600 Speaker 1: in media? And they literally said to me, they said 54 00:03:07,200 --> 00:03:10,240 Speaker 1: you should start a YouTube channel. And my reaction to 55 00:03:10,280 --> 00:03:12,880 Speaker 1: them was well that only works for justin the evil 56 00:03:13,000 --> 00:03:15,120 Speaker 1: Like that was literally the thought in my head. And 57 00:03:15,480 --> 00:03:17,680 Speaker 1: here we are today, so very grateful to you, very 58 00:03:17,720 --> 00:03:21,160 Speaker 1: grateful to YouTube on on such a deep level. But 59 00:03:21,240 --> 00:03:25,160 Speaker 1: I want to talk about you today before YouTube appreciate 60 00:03:25,160 --> 00:03:28,000 Speaker 1: That's right. And I've heard that from so many YouTube 61 00:03:28,040 --> 00:03:31,800 Speaker 1: creators where they wanted to get started, they tried and 62 00:03:31,880 --> 00:03:35,560 Speaker 1: for whatever reason, they were not successful on the traditional 63 00:03:35,560 --> 00:03:38,440 Speaker 1: media path, and then they started a YouTube channel and 64 00:03:38,640 --> 00:03:43,400 Speaker 1: had tons of success. Afterwards, and that's actually added a 65 00:03:43,440 --> 00:03:47,160 Speaker 1: lot of diversity in backgrounds and people, and also they're 66 00:03:47,160 --> 00:03:49,200 Speaker 1: what they want to cover as well and type of 67 00:03:49,240 --> 00:03:52,040 Speaker 1: content that we're covering. So I love hearing stories like that, 68 00:03:52,120 --> 00:03:56,320 Speaker 1: So thank you for sharing. Yeah, absolutely absolutely, And I 69 00:03:56,360 --> 00:03:58,240 Speaker 1: want to talk about YouTube today, of course, but I 70 00:03:58,280 --> 00:04:00,920 Speaker 1: do want to talk about your life before and be 71 00:04:01,080 --> 00:04:04,800 Speaker 1: on YouTube. And I think what I was fascinated about 72 00:04:04,880 --> 00:04:07,520 Speaker 1: most And I don't know if people know this, but 73 00:04:07,680 --> 00:04:09,840 Speaker 1: a lot of people may not recognize that you actually 74 00:04:09,840 --> 00:04:14,120 Speaker 1: studied history and literature and university and now of course 75 00:04:14,440 --> 00:04:19,400 Speaker 1: you're a huge tech icon. I'm intrigued by what drew 76 00:04:19,440 --> 00:04:23,280 Speaker 1: you towards history and literature and have they been useful 77 00:04:23,320 --> 00:04:26,880 Speaker 1: at all to this journey and technology that you've had 78 00:04:27,320 --> 00:04:31,400 Speaker 1: so successfully. So I definitely was a humanities major. And 79 00:04:31,760 --> 00:04:34,000 Speaker 1: if you had asked me when I started college whether 80 00:04:34,080 --> 00:04:36,159 Speaker 1: or not i'd wind up working in tech, I would not. 81 00:04:36,520 --> 00:04:38,279 Speaker 1: I would have definitely said no, and I would not 82 00:04:38,360 --> 00:04:40,440 Speaker 1: have believed you if if you had told me that 83 00:04:40,520 --> 00:04:42,440 Speaker 1: I would be doing that later on in my career. 84 00:04:43,320 --> 00:04:47,520 Speaker 1: And I love history and literature. I love looking back 85 00:04:47,560 --> 00:04:53,000 Speaker 1: at what has happened, reading hearing stories and storytelling. And 86 00:04:53,400 --> 00:04:56,560 Speaker 1: I really only discover technology when I was a senior 87 00:04:56,600 --> 00:04:59,479 Speaker 1: in college that I took my first computer science class 88 00:04:59,480 --> 00:05:03,239 Speaker 1: as a scene you're in college, and that completely changed 89 00:05:03,279 --> 00:05:06,680 Speaker 1: my life. But what I saw in it in some 90 00:05:06,720 --> 00:05:09,159 Speaker 1: ways is consistent with the history and literature, which is 91 00:05:09,200 --> 00:05:12,960 Speaker 1: that I love being creative and making things and like 92 00:05:13,080 --> 00:05:15,640 Speaker 1: doing art and all kinds of projects, and I saw 93 00:05:16,320 --> 00:05:21,280 Speaker 1: technology as a way of extending that creativity of doing 94 00:05:21,360 --> 00:05:24,120 Speaker 1: and creating products that could be used by people all 95 00:05:24,120 --> 00:05:26,280 Speaker 1: over the world. And that's what I fell in love 96 00:05:26,320 --> 00:05:30,680 Speaker 1: with when I started working on technology. And I do 97 00:05:30,760 --> 00:05:33,960 Speaker 1: think the history and literature has been extremely useful, especially now, 98 00:05:33,960 --> 00:05:36,240 Speaker 1: because we deal with a lot of issues that are 99 00:05:36,320 --> 00:05:37,880 Speaker 1: not just black and white. There are a lot of 100 00:05:37,920 --> 00:05:41,880 Speaker 1: ethical issues, there are a lot of people issues, and 101 00:05:42,000 --> 00:05:44,840 Speaker 1: we're dealing with a lot of storytellers, particularly on YouTube, 102 00:05:44,839 --> 00:05:47,480 Speaker 1: who are covering a broad range of topics. And so 103 00:05:47,920 --> 00:05:52,359 Speaker 1: having a background where you have understood and spent time 104 00:05:52,839 --> 00:05:56,840 Speaker 1: training to interpret different meanings of books and literature and 105 00:05:56,880 --> 00:06:02,120 Speaker 1: what it means and has really helped me. And combining 106 00:06:02,240 --> 00:06:05,960 Speaker 1: both the technology as well as the humanities and putting 107 00:06:06,000 --> 00:06:08,880 Speaker 1: that together has been really helpful to me in my career. 108 00:06:09,520 --> 00:06:11,559 Speaker 1: Was there any part of you that felt a sense 109 00:06:11,640 --> 00:06:16,159 Speaker 1: of imposter syndrome or self doubt when you were moving 110 00:06:16,200 --> 00:06:18,880 Speaker 1: into that space, or did you have a confidence that 111 00:06:19,120 --> 00:06:21,279 Speaker 1: you'd be able to apply those skills and your passion 112 00:06:21,680 --> 00:06:25,840 Speaker 1: almost pulled you in that direction. When I started, the 113 00:06:25,880 --> 00:06:28,680 Speaker 1: Internet hadn't really come of age yet as we know 114 00:06:28,720 --> 00:06:32,960 Speaker 1: it today, and so a lot of people were really confused, 115 00:06:33,120 --> 00:06:34,960 Speaker 1: like why do you want to work in technology, and 116 00:06:35,080 --> 00:06:37,840 Speaker 1: especially all the people that I was working with, who 117 00:06:37,920 --> 00:06:40,680 Speaker 1: all the people that were studying history and literature, were 118 00:06:40,720 --> 00:06:45,080 Speaker 1: completely confused, like why are you taking computer science? And 119 00:06:45,120 --> 00:06:48,159 Speaker 1: I even remember one of my job I had no 120 00:06:48,200 --> 00:06:49,560 Speaker 1: idea what I was going to do when I graduate 121 00:06:49,560 --> 00:06:51,599 Speaker 1: from CALL, I literally had no idea. I graduated with 122 00:06:51,640 --> 00:06:53,480 Speaker 1: no job. I had no idea where I was going. 123 00:06:54,240 --> 00:06:56,760 Speaker 1: And I remember talking to a career counselor and telling 124 00:06:56,800 --> 00:06:58,720 Speaker 1: them that I was thinking about working in technology, and 125 00:06:58,800 --> 00:07:00,880 Speaker 1: she was so confused and she kept saying like, I 126 00:07:01,279 --> 00:07:05,320 Speaker 1: don't see you as a that kind of person because 127 00:07:05,360 --> 00:07:07,480 Speaker 1: a lot of people were not working in technology. And 128 00:07:07,520 --> 00:07:09,880 Speaker 1: I think the insight I had was was that A 129 00:07:10,080 --> 00:07:13,200 Speaker 1: this is a really big growing field and that it's 130 00:07:13,240 --> 00:07:16,000 Speaker 1: actually going to be creative, and it's it's going to 131 00:07:16,080 --> 00:07:18,320 Speaker 1: be a lot more than just people who are coders 132 00:07:18,400 --> 00:07:21,320 Speaker 1: behind a computer, like writing lots and lots of code. 133 00:07:21,360 --> 00:07:23,600 Speaker 1: There were going to be all these implications for what 134 00:07:23,680 --> 00:07:26,720 Speaker 1: it meant and how the technology we would use and 135 00:07:27,520 --> 00:07:31,800 Speaker 1: the storytelling that went into the technology or that came 136 00:07:31,840 --> 00:07:34,200 Speaker 1: out of the technology. And so that for me what 137 00:07:34,280 --> 00:07:36,800 Speaker 1: I was really interested in. And I mean there were 138 00:07:36,840 --> 00:07:40,200 Speaker 1: definitely times where people were just really and there still 139 00:07:40,240 --> 00:07:44,120 Speaker 1: are sometimes really confused, like what are you doing here? 140 00:07:46,480 --> 00:07:50,720 Speaker 1: But you know, I just really persisted, and I've loved 141 00:07:50,760 --> 00:07:53,280 Speaker 1: what I do, and so if I can get back 142 00:07:53,320 --> 00:07:55,760 Speaker 1: to the parts that I love, then that helps me 143 00:07:55,840 --> 00:07:58,440 Speaker 1: get through whatever is the hard time. I think that's 144 00:07:58,440 --> 00:08:01,840 Speaker 1: going to be really comforting for people to hear when 145 00:08:01,880 --> 00:08:04,080 Speaker 1: they understand your journey. And now when you look back, 146 00:08:04,120 --> 00:08:06,960 Speaker 1: I think it's always easy to see people have these 147 00:08:07,000 --> 00:08:10,680 Speaker 1: incredible wins and successes and not recognize that they've had 148 00:08:10,720 --> 00:08:14,760 Speaker 1: their own challenges or pivots or moments of uncertainty. But 149 00:08:15,160 --> 00:08:18,720 Speaker 1: taking a trip down memory lane and looking into history, 150 00:08:19,120 --> 00:08:22,800 Speaker 1: I understand that you lent your garage to Larry Page 151 00:08:22,800 --> 00:08:25,880 Speaker 1: and Sergey Brin, the founders of Google. Of course, and 152 00:08:26,480 --> 00:08:28,360 Speaker 1: I was talking about it with my team literally two 153 00:08:28,400 --> 00:08:30,320 Speaker 1: seconds before we went live, and I was sharing that 154 00:08:30,360 --> 00:08:33,199 Speaker 1: with them, and I was like, there's so much history there. 155 00:08:33,200 --> 00:08:34,920 Speaker 1: When you think about the things that have had such 156 00:08:34,920 --> 00:08:37,920 Speaker 1: a big impact on the world, Google and YouTube without 157 00:08:37,920 --> 00:08:42,400 Speaker 1: a doubt have had, you know, colossal amounts of impact 158 00:08:42,480 --> 00:08:46,000 Speaker 1: and influence on the world today and continue on the future. 159 00:08:46,720 --> 00:08:51,160 Speaker 1: When you gave them that space, what was honestly going 160 00:08:51,200 --> 00:08:53,559 Speaker 1: through your head? Like, what was truly going through your 161 00:08:53,559 --> 00:08:56,000 Speaker 1: mind at the time. People think I had a bigger 162 00:08:56,040 --> 00:08:57,960 Speaker 1: plan when I gave them the space. I think there 163 00:08:58,040 --> 00:09:01,400 Speaker 1: was some grand strategy and they were this amazing company 164 00:09:01,480 --> 00:09:03,840 Speaker 1: and I was so lucky. People would say questions like, oh, 165 00:09:03,880 --> 00:09:06,160 Speaker 1: how did you how did you get that? Like how 166 00:09:06,200 --> 00:09:09,360 Speaker 1: did you have them rent the garage? And the reality 167 00:09:09,480 --> 00:09:12,760 Speaker 1: is I just wanted the rent. I just wanted the 168 00:09:13,240 --> 00:09:16,520 Speaker 1: rent payment. Um that was my I know that might 169 00:09:16,559 --> 00:09:19,840 Speaker 1: not seem super inspirational at this moment, but the reality 170 00:09:20,080 --> 00:09:22,880 Speaker 1: is I was a student. I just graduated from business school. 171 00:09:23,840 --> 00:09:27,160 Speaker 1: I had student debt, but I had managed to buy 172 00:09:27,160 --> 00:09:30,520 Speaker 1: a house and it wasn't that big a house. But 173 00:09:30,559 --> 00:09:33,440 Speaker 1: the thing is, Sergey and Larry were further behind me. 174 00:09:33,559 --> 00:09:36,200 Speaker 1: They were living in the dorms um so they didn't 175 00:09:36,240 --> 00:09:39,560 Speaker 1: have the house and they needed a place to start 176 00:09:39,559 --> 00:09:43,160 Speaker 1: their company. And this was this was nineteen ninety eight, 177 00:09:43,840 --> 00:09:46,600 Speaker 1: and this time was it was a huge boom, and 178 00:09:46,640 --> 00:09:51,719 Speaker 1: so like every billboard on the freeway was like of 179 00:09:51,840 --> 00:09:55,560 Speaker 1: a dot com company. There was no space anywhere. And 180 00:09:55,640 --> 00:09:59,160 Speaker 1: so they you know, they knew me. I knew them 181 00:09:59,160 --> 00:10:01,760 Speaker 1: beforehand as and so they knew I had about this 182 00:10:01,840 --> 00:10:04,560 Speaker 1: house and I had moved also still it had just 183 00:10:05,040 --> 00:10:06,840 Speaker 1: stopped being at Graduate students, so I didn't think I 184 00:10:06,880 --> 00:10:08,880 Speaker 1: needed all this space. And so I said, Okay, well 185 00:10:08,880 --> 00:10:10,559 Speaker 1: i'll rent it to you. And I'm worried about covering 186 00:10:10,559 --> 00:10:13,680 Speaker 1: the mortgage. I might not have enough money, so I'll 187 00:10:13,720 --> 00:10:16,320 Speaker 1: rent it to you. And they moved in and it was, 188 00:10:16,720 --> 00:10:20,439 Speaker 1: you know, it was actually pretty fun. That's amazing. I 189 00:10:20,520 --> 00:10:23,640 Speaker 1: actually prefer that answer. That's that's a brilliant answer, and 190 00:10:23,440 --> 00:10:28,120 Speaker 1: it's so relatable and believable. And now I think, I 191 00:10:28,160 --> 00:10:30,600 Speaker 1: think you're going to inspire a lot of people to 192 00:10:30,679 --> 00:10:34,199 Speaker 1: let people rent their spaces just based on that story. 193 00:10:34,720 --> 00:10:36,760 Speaker 1: So if you have founders come knocking at your door, 194 00:10:36,800 --> 00:10:38,319 Speaker 1: everyone's going to be like, yeah, sure you can have 195 00:10:38,440 --> 00:10:42,439 Speaker 1: my space hoping hoping. That's amazing. I think one of 196 00:10:42,480 --> 00:10:46,120 Speaker 1: the most favorite moments in a YouTuber's journey is is 197 00:10:46,160 --> 00:10:49,320 Speaker 1: getting their plaques for reaching these milestones with a letter 198 00:10:49,440 --> 00:10:53,559 Speaker 1: signed by you. And of course you initiated the proposal 199 00:10:53,600 --> 00:10:57,800 Speaker 1: of acquiring YouTube back in two thousand and six. That 200 00:10:57,960 --> 00:11:02,440 Speaker 1: sounds like a much more intentional, focused, strategic decision than 201 00:11:03,160 --> 00:11:06,520 Speaker 1: letting Larry and serge Rent space. So tell us about 202 00:11:06,559 --> 00:11:09,880 Speaker 1: what was going through your mind at the time, because again, 203 00:11:09,920 --> 00:11:12,160 Speaker 1: I think it's so easy to look at YouTube today 204 00:11:12,160 --> 00:11:14,079 Speaker 1: and say, oh, of course it was going to do well, 205 00:11:14,120 --> 00:11:16,839 Speaker 1: and you know, but there were so many other platforms. 206 00:11:16,840 --> 00:11:20,120 Speaker 1: How did you know that YouTube had this potential? What 207 00:11:20,240 --> 00:11:24,120 Speaker 1: did you see that was happening culturally in the world, 208 00:11:24,160 --> 00:11:27,360 Speaker 1: not even in technology, What was happening happening in culture 209 00:11:27,440 --> 00:11:30,959 Speaker 1: and consumer behavior that made you understand that YouTube was 210 00:11:31,000 --> 00:11:33,960 Speaker 1: going to be something different. At the time, no one 211 00:11:34,520 --> 00:11:36,240 Speaker 1: was sure what was going to happen. There were not 212 00:11:36,320 --> 00:11:38,640 Speaker 1: a lot of believers. In fact, like there had actually 213 00:11:38,640 --> 00:11:41,600 Speaker 1: been a really well known article that had been published 214 00:11:41,600 --> 00:11:44,240 Speaker 1: the week before we bought YouTube that said only a 215 00:11:44,320 --> 00:11:47,320 Speaker 1: moron would buy YouTube, and that was actually like a 216 00:11:47,400 --> 00:11:53,800 Speaker 1: headline news story that ran and people did not understand that. 217 00:11:54,600 --> 00:11:58,199 Speaker 1: They didn't understand user generated content. They didn't understand that 218 00:11:58,760 --> 00:12:02,560 Speaker 1: average people can post content and have that be really 219 00:12:02,600 --> 00:12:05,079 Speaker 1: successful and that other people would want to see it. 220 00:12:05,800 --> 00:12:09,400 Speaker 1: And that was something that I was lucky I had 221 00:12:09,440 --> 00:12:12,200 Speaker 1: some understanding of it because Google had been working and 222 00:12:12,240 --> 00:12:16,160 Speaker 1: we had built a product called Google Video, and so 223 00:12:16,880 --> 00:12:21,160 Speaker 1: Google Video. You know, I had seen two different things 224 00:12:21,200 --> 00:12:24,240 Speaker 1: that really led me to being sure that YouTube had 225 00:12:24,280 --> 00:12:27,760 Speaker 1: a future. The first of which was that people wanted 226 00:12:27,800 --> 00:12:30,800 Speaker 1: to share their stories. So, like we said, you know, 227 00:12:30,920 --> 00:12:33,920 Speaker 1: upload your content here. We weren't always we didn't guarantee 228 00:12:33,920 --> 00:12:35,559 Speaker 1: that they were going to have views or revenue or 229 00:12:35,559 --> 00:12:37,520 Speaker 1: any of the things that we guarantee today. And yet 230 00:12:37,559 --> 00:12:40,360 Speaker 1: all these people would upload and share their videos. So 231 00:12:41,160 --> 00:12:43,560 Speaker 1: there was just something very human and people wanting to 232 00:12:43,600 --> 00:12:49,000 Speaker 1: share and connect be found, be understood, and then you know, 233 00:12:49,000 --> 00:12:51,680 Speaker 1: and I think that that's reasonable. I think people generally 234 00:12:51,720 --> 00:12:54,720 Speaker 1: understand that people want to be share their stories. But 235 00:12:54,840 --> 00:12:59,080 Speaker 1: what really surprised me and was less understood, was that 236 00:12:59,200 --> 00:13:02,800 Speaker 1: people want to see other people's stories, right, And this 237 00:13:02,920 --> 00:13:06,120 Speaker 1: was a time where all there was, like the only 238 00:13:06,160 --> 00:13:11,840 Speaker 1: thing we knew was studios and highly produced content. And 239 00:13:11,880 --> 00:13:14,480 Speaker 1: so suddenly you have somebody and they're filming in their 240 00:13:14,520 --> 00:13:17,760 Speaker 1: bedroom or they just upload something of them doing something 241 00:13:17,760 --> 00:13:22,000 Speaker 1: funny in their backyard, and a lot of traditional media 242 00:13:22,040 --> 00:13:24,960 Speaker 1: people thought that this was really low quality content because 243 00:13:25,360 --> 00:13:28,160 Speaker 1: the content had been produced by people who were not professionals, 244 00:13:28,160 --> 00:13:31,320 Speaker 1: without the same type of cost or studio equipment. But 245 00:13:31,400 --> 00:13:35,280 Speaker 1: yet it was really really compelling, and so what mattered 246 00:13:35,360 --> 00:13:39,920 Speaker 1: is people loved it, and we saw we had one hit. 247 00:13:39,960 --> 00:13:42,600 Speaker 1: And this was the first one that really convinced me 248 00:13:42,720 --> 00:13:44,920 Speaker 1: was we had these two students. They were singing in 249 00:13:44,960 --> 00:13:47,599 Speaker 1: their dorm room. They have their roommate in the background 250 00:13:47,800 --> 00:13:53,200 Speaker 1: doing his homework throughout this entire performance, and it just 251 00:13:53,320 --> 00:13:56,080 Speaker 1: brought a smile and a laugh to everyone's faces, and 252 00:13:56,120 --> 00:13:59,080 Speaker 1: we got millions of views, and I realized that anyone 253 00:13:59,520 --> 00:14:02,520 Speaker 1: can have a hit, and as a result of that, 254 00:14:02,600 --> 00:14:05,480 Speaker 1: YouTube will create this new form of content and there'll 255 00:14:05,520 --> 00:14:07,840 Speaker 1: be a lot of success for that going forward. Yeah. 256 00:14:07,880 --> 00:14:13,080 Speaker 1: I love hearing that because I do think that it 257 00:14:13,240 --> 00:14:17,240 Speaker 1: is a surprise seeing how much so many technologies that 258 00:14:17,360 --> 00:14:19,640 Speaker 1: come together to make it a success, to the access 259 00:14:19,680 --> 00:14:23,600 Speaker 1: to making high quality video or even video from your bedroom, 260 00:14:23,640 --> 00:14:25,680 Speaker 1: I mean, you know, even how that's evolved at the 261 00:14:25,720 --> 00:14:28,680 Speaker 1: same time, and to see that all coming together and 262 00:14:28,760 --> 00:14:33,400 Speaker 1: people today I think being attracted more to that authentic content, 263 00:14:33,520 --> 00:14:36,760 Speaker 1: more to that relatable content, more to that person next 264 00:14:36,760 --> 00:14:40,280 Speaker 1: door content is really fascinating. I mean, you're running the 265 00:14:40,320 --> 00:14:44,400 Speaker 1: most famous video sharing platform in the world. It sounds 266 00:14:44,440 --> 00:14:48,400 Speaker 1: like an exciting, stressful, hectic job. I want you to 267 00:14:48,400 --> 00:14:51,120 Speaker 1: walk us through what a day in your life looks like, 268 00:14:51,200 --> 00:14:54,880 Speaker 1: because I think when you think about YouTube CEO and 269 00:14:54,960 --> 00:14:56,720 Speaker 1: you think about the journey you've been on since two 270 00:14:56,760 --> 00:14:59,360 Speaker 1: thousand and six, I don't quite think we know what 271 00:14:59,800 --> 00:15:01,560 Speaker 1: you you every day and what you're going through every day. 272 00:15:01,560 --> 00:15:03,920 Speaker 1: So could you walk us through from the moment you 273 00:15:03,920 --> 00:15:05,520 Speaker 1: wake up to the moment you go to bed. But 274 00:15:05,720 --> 00:15:08,440 Speaker 1: what's what's happening in your day? Well, first of all, 275 00:15:09,560 --> 00:15:12,400 Speaker 1: I am not a super early riser. I wish I were, 276 00:15:12,480 --> 00:15:15,520 Speaker 1: but I'm not. So I usually wake up at the 277 00:15:15,640 --> 00:15:18,520 Speaker 1: last minute possible to still get my kids off to school, 278 00:15:19,200 --> 00:15:24,600 Speaker 1: and so I try to wake up, get them, get breakfast, 279 00:15:24,680 --> 00:15:30,480 Speaker 1: everything ready. Then I need to exercise every morning. If 280 00:15:30,480 --> 00:15:34,080 Speaker 1: I don't, I am really grumpy. I need that fresh 281 00:15:34,120 --> 00:15:39,720 Speaker 1: air and exercise, stretching, just some opportunity to connect with 282 00:15:39,800 --> 00:15:44,440 Speaker 1: nature and do something physical, and then I go to work, 283 00:15:45,440 --> 00:15:48,600 Speaker 1: you know now with COVID and hybrid and everything. Sometimes 284 00:15:48,680 --> 00:15:50,800 Speaker 1: I'm working at home, sometimes I'm working in the office 285 00:15:51,400 --> 00:15:54,240 Speaker 1: and they're at say, my time is really focused on 286 00:15:54,440 --> 00:15:56,920 Speaker 1: what I think are most is most important for me 287 00:15:57,000 --> 00:16:00,280 Speaker 1: to get done. It's the CEO of YouTube and is 288 00:16:00,280 --> 00:16:03,160 Speaker 1: a variety of different aspects I'm going to start with, 289 00:16:03,200 --> 00:16:05,480 Speaker 1: Like you know, one of them is to under is 290 00:16:05,520 --> 00:16:08,440 Speaker 1: to meet with my key reports and understand what they 291 00:16:08,440 --> 00:16:13,000 Speaker 1: are all working on, and to also to review the 292 00:16:13,040 --> 00:16:17,240 Speaker 1: future products that we're building and understanding where is YouTube going. 293 00:16:17,320 --> 00:16:19,560 Speaker 1: So I should understand like what is YouTube going to 294 00:16:19,600 --> 00:16:21,880 Speaker 1: look like, not today, but what it looks like a 295 00:16:21,920 --> 00:16:25,440 Speaker 1: couple of years from now, and are we positioned based 296 00:16:25,480 --> 00:16:28,840 Speaker 1: on what's happening in the external environment to be successful. 297 00:16:28,920 --> 00:16:31,840 Speaker 1: So if I look at the future and estimate like, 298 00:16:31,920 --> 00:16:34,480 Speaker 1: this is what the future holds in two years or 299 00:16:34,520 --> 00:16:37,320 Speaker 1: three years, are we set up to be successful then? 300 00:16:38,080 --> 00:16:41,480 Speaker 1: And in order to do that, I need to know 301 00:16:41,680 --> 00:16:43,720 Speaker 1: a lot of times like, well, what's broken within the 302 00:16:43,760 --> 00:16:46,680 Speaker 1: company today? And what I worry about the most often 303 00:16:46,840 --> 00:16:49,120 Speaker 1: is when there's something really important for us to get 304 00:16:49,120 --> 00:16:51,360 Speaker 1: done that nobody in the company is working on like 305 00:16:51,720 --> 00:16:55,040 Speaker 1: there's like generally, like our core parts of our business, 306 00:16:55,160 --> 00:16:57,640 Speaker 1: we have really great people and they're smart and they 307 00:16:57,680 --> 00:16:59,600 Speaker 1: know everything you know better than I do. They do 308 00:16:59,640 --> 00:17:02,440 Speaker 1: it all the time. But there can be gaps that 309 00:17:02,520 --> 00:17:06,040 Speaker 1: companies have, and those gaps can cause big issues if 310 00:17:06,080 --> 00:17:08,160 Speaker 1: you don't address it. So in some level, I'm looking 311 00:17:08,280 --> 00:17:10,520 Speaker 1: at like what's broken? Where are the gaps? How can 312 00:17:10,560 --> 00:17:12,440 Speaker 1: I help fix it and make sure that we're set 313 00:17:12,520 --> 00:17:15,240 Speaker 1: up for success in the future. And then I go 314 00:17:15,320 --> 00:17:20,359 Speaker 1: home and I have dinner with my family, and you know, 315 00:17:20,520 --> 00:17:23,960 Speaker 1: my kids tell me all the ways I'm screwing up probably, 316 00:17:25,359 --> 00:17:29,280 Speaker 1: and you know, we have dinner and put them to bed, 317 00:17:29,359 --> 00:17:32,200 Speaker 1: and I usually read. I try not to do too 318 00:17:32,240 --> 00:17:34,280 Speaker 1: much email at night because I find otherwise I get 319 00:17:34,280 --> 00:17:36,240 Speaker 1: really wired and I can't go to bed on times 320 00:17:36,280 --> 00:17:39,399 Speaker 1: I like to read, have a chance to reflect on 321 00:17:39,440 --> 00:17:41,680 Speaker 1: other things before I go to bed. Has that changed 322 00:17:41,720 --> 00:17:43,360 Speaker 1: over time, Susan? Do you think there was a point 323 00:17:43,359 --> 00:17:46,440 Speaker 1: in your career where you were more focused on sending 324 00:17:46,480 --> 00:17:48,199 Speaker 1: emails in the evening and having to do that. Has 325 00:17:48,280 --> 00:17:52,200 Speaker 1: that balance changed over time or is that something that 326 00:17:52,440 --> 00:17:54,440 Speaker 1: has always been that way, where You've been good at 327 00:17:54,880 --> 00:17:56,919 Speaker 1: kind of trying to shut off at least as we 328 00:17:56,960 --> 00:17:59,119 Speaker 1: all try and attempt to do that. Yeah. Well, so 329 00:17:59,200 --> 00:18:01,840 Speaker 1: when I first joined Google, just to really date myself 330 00:18:01,880 --> 00:18:04,879 Speaker 1: because Google, I've been at Google now for twenty three years. Like, 331 00:18:04,920 --> 00:18:07,200 Speaker 1: we didn't actually didn't have the ability to read emails 332 00:18:07,200 --> 00:18:09,359 Speaker 1: at home when I first started. That was like and 333 00:18:09,680 --> 00:18:11,520 Speaker 1: now I see that was a blessing, but that we 334 00:18:11,560 --> 00:18:13,919 Speaker 1: got over that pretty quick. You know. One of the 335 00:18:14,040 --> 00:18:16,240 Speaker 1: things that has helped me, and I believe it's given 336 00:18:16,280 --> 00:18:18,320 Speaker 1: me some of the longevity because tech, you can really 337 00:18:18,359 --> 00:18:21,480 Speaker 1: burn out. In tech, you can overdo it, work really 338 00:18:21,520 --> 00:18:23,679 Speaker 1: hard and then say you need a break. And what 339 00:18:23,840 --> 00:18:25,840 Speaker 1: has helped me in many ways is the fact of 340 00:18:25,920 --> 00:18:28,439 Speaker 1: how I've balanced my work and my family. And in 341 00:18:28,480 --> 00:18:32,200 Speaker 1: many ways, the fact that I have always had to 342 00:18:32,280 --> 00:18:35,639 Speaker 1: be home for my family has made it be that 343 00:18:35,720 --> 00:18:38,399 Speaker 1: I have to have hard stops in terms of my work. 344 00:18:39,080 --> 00:18:42,200 Speaker 1: And you know, my children, when they're in a daycare, 345 00:18:43,320 --> 00:18:45,840 Speaker 1: you have to be there exactly on time, and if 346 00:18:45,840 --> 00:18:48,160 Speaker 1: you're not, you're charged a dollar a minute. So there's 347 00:18:48,240 --> 00:18:51,840 Speaker 1: no option to be late. You must finish at that time. 348 00:18:52,119 --> 00:18:55,840 Speaker 1: And that has helped me in many ways like segment 349 00:18:56,000 --> 00:18:59,320 Speaker 1: my life of like here's my work and I only 350 00:18:59,359 --> 00:19:01,440 Speaker 1: have from this time. This time you get it done, 351 00:19:01,480 --> 00:19:04,640 Speaker 1: and then I have my family life and making sure 352 00:19:04,840 --> 00:19:07,520 Speaker 1: that I try to keep those separate. And that's actually 353 00:19:07,680 --> 00:19:10,800 Speaker 1: it's hard to do that. A lot of times people 354 00:19:10,800 --> 00:19:12,960 Speaker 1: will think about work when they're at home or home 355 00:19:13,000 --> 00:19:16,040 Speaker 1: when they're at work, and so being able to separate 356 00:19:16,080 --> 00:19:19,400 Speaker 1: them has really helped me and try to turn off 357 00:19:19,400 --> 00:19:21,480 Speaker 1: my work when I'm at home. But yeah, it's definitely 358 00:19:21,480 --> 00:19:26,280 Speaker 1: been something I've worked on and I've gotten better at overtime. Yeah, No, 359 00:19:26,400 --> 00:19:28,359 Speaker 1: it's it's made me think about I think I was. 360 00:19:28,840 --> 00:19:30,560 Speaker 1: Someone was telling me that the show the other day 361 00:19:30,600 --> 00:19:34,000 Speaker 1: called things called severance, where it's based on this concept 362 00:19:34,040 --> 00:19:37,760 Speaker 1: of whether when you're at work your memory of home 363 00:19:38,200 --> 00:19:40,560 Speaker 1: doesn't exist, and there's a piece of tech that when 364 00:19:40,560 --> 00:19:43,320 Speaker 1: you're at home your memory of work doesn't exist. And 365 00:19:43,640 --> 00:19:45,560 Speaker 1: you know, it's it's an interesting thought to think about, 366 00:19:45,560 --> 00:19:48,440 Speaker 1: like what would life be like? But it sounds like 367 00:19:49,880 --> 00:19:52,480 Speaker 1: the most high performing leaders and CEOs are actually able 368 00:19:52,560 --> 00:19:56,720 Speaker 1: to bring those two worlds into one another to improve it. 369 00:19:56,760 --> 00:19:59,159 Speaker 1: I mean, you mentioned in an interview that if you 370 00:19:59,160 --> 00:20:02,920 Speaker 1: could describe your management style in one word. You would say, 371 00:20:02,960 --> 00:20:07,639 Speaker 1: it's supportive, and I thought that was really quite unique. 372 00:20:07,640 --> 00:20:09,639 Speaker 1: I work with a lot of leaders, I've coached a 373 00:20:09,680 --> 00:20:15,159 Speaker 1: lot of organizations, companies, and I don't often hear that word. 374 00:20:15,240 --> 00:20:18,639 Speaker 1: I really believe it's quite unique. When did you decide 375 00:20:18,680 --> 00:20:21,520 Speaker 1: that that was going to be your style? And how 376 00:20:21,520 --> 00:20:24,800 Speaker 1: does it look in reality? Because I think we all 377 00:20:24,880 --> 00:20:27,560 Speaker 1: have connotations of what the word supportive looks like. But 378 00:20:27,640 --> 00:20:30,040 Speaker 1: as a CEO, i'd love to know, Yeah, when did 379 00:20:30,080 --> 00:20:32,119 Speaker 1: it kind of feel like, yeah, that's my style, and 380 00:20:32,160 --> 00:20:34,280 Speaker 1: then what does it look like in reality? Well, so 381 00:20:34,320 --> 00:20:36,760 Speaker 1: I would say I definitely am a supportive CEO, but 382 00:20:36,840 --> 00:20:40,600 Speaker 1: there are other things too. Probably i'd like to add 383 00:20:41,080 --> 00:20:43,600 Speaker 1: visionary too, because I do think, especially in tech, it's 384 00:20:43,600 --> 00:20:46,080 Speaker 1: important to be one step ahead. I'm understanding what the 385 00:20:46,080 --> 00:20:48,200 Speaker 1: future is and how you get the company there. So 386 00:20:48,240 --> 00:20:50,560 Speaker 1: i'd like to say I'm like very supportive in helping 387 00:20:50,560 --> 00:20:53,560 Speaker 1: the company get to what's the right future. And of 388 00:20:53,560 --> 00:20:55,359 Speaker 1: course there are her decisions. I mean, there are times 389 00:20:55,359 --> 00:20:59,240 Speaker 1: where you make a hard decision and that has to 390 00:20:59,280 --> 00:21:01,960 Speaker 1: be it like you to you got to make it, 391 00:21:02,080 --> 00:21:05,160 Speaker 1: and if you don't know, the company will suffer. So 392 00:21:05,240 --> 00:21:07,320 Speaker 1: you have to be willing to make those hard decisions. 393 00:21:07,359 --> 00:21:11,160 Speaker 1: But one of the reasons I said supportive at the time, 394 00:21:11,200 --> 00:21:13,920 Speaker 1: and I do believe that's an important part of running 395 00:21:13,960 --> 00:21:17,920 Speaker 1: a company, is that for me, it's really important to 396 00:21:18,000 --> 00:21:20,440 Speaker 1: understand what's actually going on in the company. And it's 397 00:21:20,520 --> 00:21:25,119 Speaker 1: possible as CEO that everybody tells you how good everything is. 398 00:21:25,160 --> 00:21:28,200 Speaker 1: That you know that their product is great, it's getting 399 00:21:28,240 --> 00:21:31,400 Speaker 1: lots of views, it's doing all the right things, they 400 00:21:31,440 --> 00:21:34,359 Speaker 1: have the right roadmap, and there are a lot of problems, 401 00:21:34,480 --> 00:21:36,720 Speaker 1: and they're not necessarily going to tell you what the 402 00:21:36,800 --> 00:21:39,679 Speaker 1: problems are, and so as a CEO, you need to 403 00:21:39,720 --> 00:21:41,960 Speaker 1: figure out what they are. And if you are a 404 00:21:42,040 --> 00:21:45,119 Speaker 1: scary person that everyone is really worried about, they're a 405 00:21:45,119 --> 00:21:47,720 Speaker 1: lot less likely to tell you about what the problems are. 406 00:21:48,160 --> 00:21:50,800 Speaker 1: And so I've really wanted to take an approach where 407 00:21:50,960 --> 00:21:54,080 Speaker 1: people are open with me, that they understand that we 408 00:21:54,119 --> 00:21:56,439 Speaker 1: can talk about what's going well, but also what's not 409 00:21:56,520 --> 00:21:59,199 Speaker 1: going well, and then I will work with them to 410 00:21:59,320 --> 00:22:01,879 Speaker 1: fix it. And there are a lot of things that 411 00:22:01,920 --> 00:22:04,639 Speaker 1: don't go well. I acknowledge that, and I want to 412 00:22:04,640 --> 00:22:07,240 Speaker 1: actually talk with my teams about what's not going well, 413 00:22:07,280 --> 00:22:10,280 Speaker 1: where are the problems and how do we get to 414 00:22:10,640 --> 00:22:13,160 Speaker 1: a plan to fix it? Because if you don't get 415 00:22:13,160 --> 00:22:15,040 Speaker 1: that plan, if you don't acknowledge it and you don't 416 00:22:15,440 --> 00:22:18,480 Speaker 1: then it's never going to get fixed. And so that's 417 00:22:18,520 --> 00:22:22,240 Speaker 1: one of the reasons I said supportive. Yeah, I find 418 00:22:22,240 --> 00:22:26,400 Speaker 1: that refreshing. And definitely I think the balance of maintaining 419 00:22:26,480 --> 00:22:29,840 Speaker 1: leadership but also being supportive and being able to talk 420 00:22:29,840 --> 00:22:32,679 Speaker 1: about and receive feedback on what's not working requires a 421 00:22:32,680 --> 00:22:36,840 Speaker 1: lot of adaptability. It requires a lot of openness as well, 422 00:22:36,880 --> 00:22:40,400 Speaker 1: and so you know, I can feel that that may 423 00:22:40,440 --> 00:22:44,760 Speaker 1: be challenging to definitely practice on a day to day basis. 424 00:22:44,840 --> 00:22:47,240 Speaker 1: I mean, how do you communicate to someone on a 425 00:22:47,320 --> 00:22:49,160 Speaker 1: day to day basis that you're like, you're there for them, 426 00:22:49,240 --> 00:22:52,280 Speaker 1: that you're supportive, you're open, you're approachable, Like what does 427 00:22:52,280 --> 00:22:54,200 Speaker 1: that look like? Well, how do you make someone aware 428 00:22:54,240 --> 00:22:56,359 Speaker 1: of that? I was really lucky I was able to 429 00:22:56,400 --> 00:23:00,360 Speaker 1: work with this person named Bill Campbell, and he if 430 00:23:00,359 --> 00:23:03,400 Speaker 1: you look up like the coach of Silicon Valley, you'll 431 00:23:03,560 --> 00:23:06,280 Speaker 1: you'll read about Bill Campbell, and he was I was 432 00:23:06,320 --> 00:23:08,399 Speaker 1: fortunate to work with him for many years. He also 433 00:23:08,520 --> 00:23:12,560 Speaker 1: was a coach to Larry Page and Sergey Bryan and 434 00:23:13,040 --> 00:23:17,160 Speaker 1: the Google management team, and also um Steve Jobs. Um. 435 00:23:17,280 --> 00:23:19,760 Speaker 1: He would he would they were very close, and he 436 00:23:19,800 --> 00:23:22,560 Speaker 1: would always say it's all about the people. That that 437 00:23:22,680 --> 00:23:24,879 Speaker 1: was one of his big lines, is that you really 438 00:23:24,920 --> 00:23:26,640 Speaker 1: have to get to know the people. And he would 439 00:23:26,680 --> 00:23:28,639 Speaker 1: talk about when you have your one on ones, you 440 00:23:28,680 --> 00:23:30,399 Speaker 1: need to take them really seriously, and you need to 441 00:23:30,400 --> 00:23:33,320 Speaker 1: get to know the people first, and you need to 442 00:23:33,359 --> 00:23:35,320 Speaker 1: know what's going on, what makes them tick, how to 443 00:23:35,359 --> 00:23:40,720 Speaker 1: support them, and he cared, he really cared. And UM, like, 444 00:23:40,760 --> 00:23:43,280 Speaker 1: I'll actually tell you this like specific example. So I 445 00:23:43,320 --> 00:23:47,359 Speaker 1: remember once we had some performance review and and for 446 00:23:47,480 --> 00:23:49,879 Speaker 1: variety of reasons, there was something in this performance review 447 00:23:49,920 --> 00:23:52,439 Speaker 1: that upset me. Um doesn't it doesn't really matter what 448 00:23:52,480 --> 00:23:54,400 Speaker 1: it was, but there was something in it that upset me, 449 00:23:54,560 --> 00:23:58,000 Speaker 1: and I thought it was really unfair, and I, you know, 450 00:23:58,080 --> 00:24:01,040 Speaker 1: sent some emails and said I was really upset about it. 451 00:24:01,160 --> 00:24:04,320 Speaker 1: And he knew that I was upset about it, and 452 00:24:04,359 --> 00:24:07,480 Speaker 1: so he said, you know, call me, I want to 453 00:24:07,480 --> 00:24:08,679 Speaker 1: talk to you about it. And of course, like I 454 00:24:08,720 --> 00:24:11,880 Speaker 1: wasn't calling him back, and at eleven o'clock at night, 455 00:24:11,920 --> 00:24:14,959 Speaker 1: he called me at home because he was just oh, 456 00:24:15,040 --> 00:24:16,760 Speaker 1: by the way, I was leaving on vacation. The next day, 457 00:24:17,600 --> 00:24:20,199 Speaker 1: he called me at home because he really cared. I 458 00:24:20,280 --> 00:24:22,879 Speaker 1: knew he cared about me, and he talked to me. 459 00:24:22,920 --> 00:24:25,320 Speaker 1: He said, look, I understand that wasn't fair. I'm going 460 00:24:25,359 --> 00:24:27,679 Speaker 1: to fix it for you. I don't want you to 461 00:24:27,720 --> 00:24:30,800 Speaker 1: worry about it. I remember he said, like, go on vacation, 462 00:24:31,000 --> 00:24:33,960 Speaker 1: like hug, your kids, have a great time, don't worry 463 00:24:34,000 --> 00:24:36,199 Speaker 1: about this, and when we come back, we'll address it. 464 00:24:36,280 --> 00:24:39,280 Speaker 1: And you know, that to me made me feel like 465 00:24:39,320 --> 00:24:42,919 Speaker 1: somebody really cares about me. He went to this extra effort. 466 00:24:42,960 --> 00:24:44,960 Speaker 1: He didn't have to call me at eleven o'clock at night, 467 00:24:45,400 --> 00:24:48,439 Speaker 1: but he did. And so I that's just a perfect 468 00:24:48,440 --> 00:24:51,760 Speaker 1: example about feeling that you really cared for that person. 469 00:24:52,040 --> 00:24:55,320 Speaker 1: And and as a result, I would go the extra 470 00:24:55,359 --> 00:24:57,879 Speaker 1: mile for him. I would do whatever he needed because 471 00:24:57,880 --> 00:24:59,840 Speaker 1: I knew he was there for me. I mean, that's 472 00:25:00,000 --> 00:25:03,200 Speaker 1: fantastic and also speaks to the value of coaching mentorship, 473 00:25:04,080 --> 00:25:06,119 Speaker 1: having that guidance which I think so many of us 474 00:25:06,160 --> 00:25:08,320 Speaker 1: think we have to do it alone, or that a 475 00:25:08,320 --> 00:25:09,840 Speaker 1: lot of the people we look up to have just 476 00:25:09,880 --> 00:25:12,680 Speaker 1: been figuring it out all for themselves. But the value 477 00:25:12,680 --> 00:25:14,800 Speaker 1: of coaching the value of having mentors in our lives 478 00:25:14,960 --> 00:25:18,800 Speaker 1: is profound and can be so impactful, especially at tough times. 479 00:25:18,840 --> 00:25:21,280 Speaker 1: I think I think a lot of the times we 480 00:25:21,400 --> 00:25:24,880 Speaker 1: try and these days document how great leaders deal with 481 00:25:24,920 --> 00:25:28,120 Speaker 1: failure and how they've overcome failure. But I think something 482 00:25:28,160 --> 00:25:31,000 Speaker 1: I find really fascinating is also how they deal with success. 483 00:25:31,480 --> 00:25:34,919 Speaker 1: And You've had so many career defining moments, I'm sure, 484 00:25:35,000 --> 00:25:37,400 Speaker 1: and I'd love to hear about the one you're most 485 00:25:37,440 --> 00:25:40,720 Speaker 1: proud of, But what I'm most interested in is how 486 00:25:40,760 --> 00:25:45,159 Speaker 1: have you learned to celebrate better? Or has celebration or 487 00:25:45,240 --> 00:25:48,800 Speaker 1: has acknowledging where you are being an important part of 488 00:25:48,800 --> 00:25:51,520 Speaker 1: the journey or actually is it like, well, I don't 489 00:25:51,520 --> 00:25:54,040 Speaker 1: really think about that because we're on to the next thing. 490 00:25:54,160 --> 00:25:56,959 Speaker 1: So I guess that's a two part question, like what's 491 00:25:57,000 --> 00:26:02,240 Speaker 1: been a career defining moment? And where as celebration stacked 492 00:26:02,359 --> 00:26:06,879 Speaker 1: in the journey of reaching new milestones and peaks. You know, 493 00:26:06,880 --> 00:26:09,560 Speaker 1: when I think about my career as a whole, it's 494 00:26:09,640 --> 00:26:13,440 Speaker 1: hard to celebrate it in its entirety. That's just a reality. 495 00:26:13,520 --> 00:26:16,320 Speaker 1: I realized that people just move on. They're like, great, 496 00:26:16,359 --> 00:26:18,840 Speaker 1: you did that thing, but you know what's coming next, 497 00:26:19,000 --> 00:26:24,560 Speaker 1: And I tend to focus my celebration on what's happening 498 00:26:24,640 --> 00:26:28,320 Speaker 1: right now, like what are what are the events that 499 00:26:28,359 --> 00:26:33,000 Speaker 1: are happening today that matter for our teams, And they 500 00:26:33,040 --> 00:26:37,520 Speaker 1: may be moments that crystallize that success, like you know, 501 00:26:38,119 --> 00:26:42,560 Speaker 1: a product that launches, or you know, if we identified 502 00:26:42,600 --> 00:26:45,399 Speaker 1: an issue a year ago, Like let's say we identified 503 00:26:45,400 --> 00:26:48,600 Speaker 1: something on our survey, like our creators are upset about 504 00:26:48,640 --> 00:26:52,879 Speaker 1: a specific you know issue, and then it's been you know, 505 00:26:53,000 --> 00:26:55,360 Speaker 1: we had a team working on it to fix it, 506 00:26:55,560 --> 00:26:57,320 Speaker 1: and then it's been a year and we got a 507 00:26:57,320 --> 00:26:59,960 Speaker 1: new survey back that says, you know, your twenty points 508 00:27:00,080 --> 00:27:04,040 Speaker 1: higher on that that matters. Like so I really I 509 00:27:04,080 --> 00:27:07,080 Speaker 1: want to celebrate the big successes but also the little 510 00:27:07,119 --> 00:27:11,119 Speaker 1: successes and focus on what we do now. And I 511 00:27:11,200 --> 00:27:13,280 Speaker 1: worry if you spend too much time talking about like, oh, 512 00:27:13,320 --> 00:27:16,240 Speaker 1: all these things that have happened and like, yes, we 513 00:27:16,280 --> 00:27:20,439 Speaker 1: went from like a garage to a big company. I 514 00:27:20,480 --> 00:27:23,000 Speaker 1: mean yes, like yes, I celebrate that, but but I 515 00:27:23,359 --> 00:27:26,119 Speaker 1: celebrate that for like a second, and then have to 516 00:27:26,160 --> 00:27:29,000 Speaker 1: focus on what we're dealing with today because that's that's 517 00:27:29,000 --> 00:27:31,359 Speaker 1: what matters, and you know, and also celebrate some of 518 00:27:31,400 --> 00:27:34,240 Speaker 1: the small moments that happened, what's happening today, and the 519 00:27:34,320 --> 00:27:37,159 Speaker 1: people who like people. It's actually really interesting. People are 520 00:27:37,160 --> 00:27:39,920 Speaker 1: always asking me, just whenever I ask questions about things 521 00:27:39,960 --> 00:27:43,680 Speaker 1: that are just affecting their daily life, like what's happening 522 00:27:43,800 --> 00:27:46,440 Speaker 1: like office space and whether people are coming back into 523 00:27:46,440 --> 00:27:48,640 Speaker 1: the office, and what our COVID policy is and all 524 00:27:48,640 --> 00:27:51,960 Speaker 1: these like little things, like these little things really really 525 00:27:52,000 --> 00:27:54,400 Speaker 1: matter to people, Like yesterday, we just had a really 526 00:27:54,480 --> 00:27:57,440 Speaker 1: nice off site where everyone came and like what got 527 00:27:57,440 --> 00:27:59,879 Speaker 1: to meet each other's family and be outside have a 528 00:28:00,000 --> 00:28:03,159 Speaker 1: beautiful day, Like it was great, Like I left that 529 00:28:03,240 --> 00:28:07,800 Speaker 1: feeling fantastic. That's so fascinating because it sounds like the 530 00:28:07,920 --> 00:28:12,719 Speaker 1: internal successes that are almost invisible to the outside world 531 00:28:13,320 --> 00:28:16,560 Speaker 1: are actually sometimes more satisfying. And it's really interesting in 532 00:28:16,600 --> 00:28:19,840 Speaker 1: a world where we're so used to celebrating our success 533 00:28:20,000 --> 00:28:23,720 Speaker 1: is publicly, the private successes are actually the ones that 534 00:28:23,760 --> 00:28:26,440 Speaker 1: bring us the most joy. So the things that people 535 00:28:26,480 --> 00:28:29,520 Speaker 1: don't know about, may never hear about, may never see externally, 536 00:28:30,040 --> 00:28:33,160 Speaker 1: can sometimes be the most fulfilling. I feel like that's 537 00:28:33,160 --> 00:28:34,919 Speaker 1: what I'm hearing, or at least or at least what 538 00:28:35,000 --> 00:28:37,200 Speaker 1: I'm taking away. I mean, there will be timesterable. We'll 539 00:28:37,240 --> 00:28:39,080 Speaker 1: do a launch and people will be well received and 540 00:28:39,080 --> 00:28:41,360 Speaker 1: we're like, yeah, that's great, I'm glad this product is 541 00:28:41,400 --> 00:28:43,680 Speaker 1: doing really well, or that it's it's getting this kind 542 00:28:43,720 --> 00:28:47,880 Speaker 1: of adoption. But those moments just don't happen that much. 543 00:28:48,760 --> 00:28:51,720 Speaker 1: And the reality is most of the things that we're 544 00:28:51,720 --> 00:28:54,000 Speaker 1: doing are what we're dealing with it in the every day, 545 00:28:54,320 --> 00:28:56,120 Speaker 1: and how do we make sure that what we're doing 546 00:28:56,120 --> 00:29:00,880 Speaker 1: in the every day is celebrated? And also, you know, 547 00:29:00,920 --> 00:29:04,280 Speaker 1: I don't want to pin our happiness or the happiness 548 00:29:04,320 --> 00:29:07,560 Speaker 1: of the company either, just on what the external point 549 00:29:07,600 --> 00:29:09,920 Speaker 1: of view is, Like, I think it's really important for 550 00:29:10,000 --> 00:29:12,120 Speaker 1: us to have an understanding like these are our metrics, 551 00:29:12,200 --> 00:29:15,520 Speaker 1: this is what we think is important. If you disagree, 552 00:29:15,680 --> 00:29:17,880 Speaker 1: like we can have a conversation about what our internal 553 00:29:17,920 --> 00:29:20,200 Speaker 1: metrics should be or how they should be changed, or 554 00:29:20,240 --> 00:29:23,960 Speaker 1: how we should measure that. But the external world is 555 00:29:24,400 --> 00:29:27,120 Speaker 1: rocky and bumpy and unpredictable, and they don't have the 556 00:29:27,160 --> 00:29:29,200 Speaker 1: same set of information that we do. And so I 557 00:29:29,280 --> 00:29:32,480 Speaker 1: don't want us to just be swung back and forth like, oh, 558 00:29:32,560 --> 00:29:35,120 Speaker 1: now they love us, now they hate us. We're happy, 559 00:29:35,160 --> 00:29:37,520 Speaker 1: we're sad. You know, every wonder at the company would 560 00:29:37,520 --> 00:29:40,880 Speaker 1: be completely confused, like what's going on? It was good 561 00:29:40,920 --> 00:29:43,440 Speaker 1: and now it's bad. And I have to be able 562 00:29:43,480 --> 00:29:48,280 Speaker 1: to explain consistently to the company about you know, where 563 00:29:48,320 --> 00:29:51,560 Speaker 1: we're going, are we doing a good job, and make 564 00:29:51,600 --> 00:29:53,840 Speaker 1: sure that then we celebrate when we work hard to 565 00:29:53,880 --> 00:29:56,560 Speaker 1: achieve what we said set out to achieve. Yeah, I 566 00:29:56,640 --> 00:30:00,280 Speaker 1: know a lot of young people see you as an inspiration. 567 00:30:00,480 --> 00:30:02,640 Speaker 1: Is you know, being one of the iconic people in 568 00:30:02,680 --> 00:30:06,560 Speaker 1: tech today and you know, what do you think is 569 00:30:06,600 --> 00:30:09,280 Speaker 1: a good reason for a young person today, especially young 570 00:30:09,320 --> 00:30:11,840 Speaker 1: women as well, to pursue careers in technology, Like what 571 00:30:11,880 --> 00:30:15,560 Speaker 1: would be a good reason or intention for getting into 572 00:30:15,600 --> 00:30:19,880 Speaker 1: technology that you think could inspire younger generations. I would 573 00:30:19,880 --> 00:30:23,280 Speaker 1: say it's a great career for everyone in all backgrounds. 574 00:30:23,280 --> 00:30:26,320 Speaker 1: And one of the things that I've been really concerned 575 00:30:26,320 --> 00:30:29,080 Speaker 1: about is not seeing enough diversity and not seeing enough 576 00:30:29,120 --> 00:30:31,640 Speaker 1: women but all different backgrounds, like just not seeing a 577 00:30:31,680 --> 00:30:35,200 Speaker 1: lot of diverse enough diversity overall in tech. And if 578 00:30:35,200 --> 00:30:38,240 Speaker 1: you look at change in our society, it's a lot 579 00:30:38,280 --> 00:30:40,239 Speaker 1: of it is coming from tech, and so who are 580 00:30:40,240 --> 00:30:42,440 Speaker 1: the people that are changing it? Who are the ones 581 00:30:42,480 --> 00:30:45,479 Speaker 1: that are driving that you want it to be a 582 00:30:45,480 --> 00:30:50,560 Speaker 1: diverse set of people. And I think that tech has 583 00:30:51,240 --> 00:30:55,520 Speaker 1: at least traditionally had an image of being a very 584 00:30:55,600 --> 00:30:59,720 Speaker 1: difficult place to work, fast moving, long hours, like you 585 00:30:59,800 --> 00:31:02,880 Speaker 1: have to be a like coder who spends you know, 586 00:31:02,880 --> 00:31:06,360 Speaker 1: one hundred hours a week behind your computer. And so 587 00:31:06,440 --> 00:31:09,200 Speaker 1: people who have that perception are driven away and they 588 00:31:09,200 --> 00:31:11,640 Speaker 1: don't want to join technology and they don't want to 589 00:31:11,720 --> 00:31:14,440 Speaker 1: join it as a field. But the reality is that 590 00:31:14,480 --> 00:31:17,800 Speaker 1: we need those diverse voices and backgrounds to come in 591 00:31:17,920 --> 00:31:20,760 Speaker 1: and to help figure out and shape what that future 592 00:31:20,920 --> 00:31:23,440 Speaker 1: is and reasons to go into it, you know, as 593 00:31:23,440 --> 00:31:26,120 Speaker 1: you're asking, is like you can make a difference. Your 594 00:31:26,160 --> 00:31:29,960 Speaker 1: products are used by you know, millions of people all 595 00:31:29,960 --> 00:31:34,240 Speaker 1: over the world. It's a good career, There's there's always 596 00:31:34,240 --> 00:31:38,560 Speaker 1: going to be demand for your skills, and so I 597 00:31:38,600 --> 00:31:41,360 Speaker 1: think it's a really important area for us to have 598 00:31:41,440 --> 00:31:43,640 Speaker 1: more diversity. I think computer science should be taught to 599 00:31:43,680 --> 00:31:45,840 Speaker 1: everyone at school, and the reason that it's not taught 600 00:31:45,880 --> 00:31:48,920 Speaker 1: at school right now is basically because they're not enough resources, 601 00:31:49,000 --> 00:31:51,800 Speaker 1: Like there's not enough computers, they're not enough computer science 602 00:31:51,800 --> 00:31:53,640 Speaker 1: teachers who can teach it, and so as a result, 603 00:31:53,720 --> 00:31:57,560 Speaker 1: it's given to a smaller set of people and they 604 00:31:57,560 --> 00:32:01,160 Speaker 1: don't have it's harder to get those skills. And then 605 00:32:01,480 --> 00:32:04,560 Speaker 1: a lot of times, like the introductory you know, computer 606 00:32:04,600 --> 00:32:06,840 Speaker 1: science course is not really as introductory as it really 607 00:32:06,880 --> 00:32:09,280 Speaker 1: should be, and so people join in and think it's 608 00:32:09,320 --> 00:32:11,160 Speaker 1: hard and they're like, oh, this is really hard, and 609 00:32:11,240 --> 00:32:14,520 Speaker 1: they drop out. But I think it should be taught 610 00:32:14,560 --> 00:32:18,360 Speaker 1: everywhere and the introductory lush to truly be introductory. And 611 00:32:18,360 --> 00:32:20,880 Speaker 1: if you did that, a lot more people would understand like, Oh, 612 00:32:20,880 --> 00:32:23,160 Speaker 1: this isn't the hard. I can do it. I can 613 00:32:23,200 --> 00:32:25,400 Speaker 1: get jobs, I can make change, I can be part 614 00:32:25,440 --> 00:32:29,120 Speaker 1: of this trend and industry and make a difference, and 615 00:32:29,440 --> 00:32:32,520 Speaker 1: that would be really welcome. Yeah, I mean how far 616 00:32:33,040 --> 00:32:35,800 Speaker 1: Obviously the tech industry has changed so much while you've 617 00:32:35,840 --> 00:32:39,240 Speaker 1: been in it. How much further do you think it 618 00:32:39,280 --> 00:32:42,000 Speaker 1: has to go? Like, what is that change that's needed, 619 00:32:42,440 --> 00:32:44,240 Speaker 1: what are the shifts that are required to get it 620 00:32:44,280 --> 00:32:46,200 Speaker 1: to where you see the future of it? And how 621 00:32:46,280 --> 00:32:48,920 Speaker 1: much has it progressed during the time you've been in 622 00:32:48,960 --> 00:32:51,280 Speaker 1: it and leading, Well, it's definitely changed a lot since 623 00:32:51,320 --> 00:32:53,720 Speaker 1: I've been in it. I mean I know that from 624 00:32:53,720 --> 00:32:56,240 Speaker 1: when I started till now, it's well, the industry is 625 00:32:56,320 --> 00:32:59,720 Speaker 1: much bigger, but it is a much more diverse industry 626 00:33:00,000 --> 00:33:02,480 Speaker 1: than it is then it was when I started, for sure. 627 00:33:02,720 --> 00:33:06,720 Speaker 1: And I would say I do see change across the board, 628 00:33:06,760 --> 00:33:09,560 Speaker 1: Like if you look at you know, who's taking the 629 00:33:09,680 --> 00:33:12,120 Speaker 1: intro to computer science class and you look at the 630 00:33:12,160 --> 00:33:15,560 Speaker 1: percentages of how many women are graduating. If you look 631 00:33:15,560 --> 00:33:18,840 Speaker 1: at most universities, one of their biggest classes now is 632 00:33:18,880 --> 00:33:21,680 Speaker 1: the introductory to computer science class, like and that is 633 00:33:21,960 --> 00:33:23,600 Speaker 1: in fact, a lot of schools are saying like, oh 634 00:33:23,600 --> 00:33:25,800 Speaker 1: my gosh, we have too many computer science majors. We 635 00:33:25,800 --> 00:33:28,560 Speaker 1: want people to go back to study the classics and 636 00:33:28,720 --> 00:33:31,960 Speaker 1: you know, humanities, And it's true, we need all kinds 637 00:33:31,960 --> 00:33:35,560 Speaker 1: of people. So I do see it changing, but it's 638 00:33:35,560 --> 00:33:37,880 Speaker 1: just not changing fast enough. There's still like when we 639 00:33:37,880 --> 00:33:41,600 Speaker 1: look at our overall stats, there's still not enough women here. 640 00:33:41,880 --> 00:33:43,760 Speaker 1: But you know, I think it makes a difference. Like 641 00:33:43,840 --> 00:33:46,080 Speaker 1: I was thinking, like who were my role models when 642 00:33:46,080 --> 00:33:49,200 Speaker 1: I started, Like who? And I can only remember one 643 00:33:49,520 --> 00:33:52,640 Speaker 1: woman that I really looked up to when I started, 644 00:33:52,640 --> 00:33:56,840 Speaker 1: which was Donna Dubinski who started Palm. And now I 645 00:33:56,840 --> 00:33:58,720 Speaker 1: think if you're a young woman, they're like a lot 646 00:33:58,760 --> 00:34:00,520 Speaker 1: of companies have been started there are a lot of 647 00:34:00,520 --> 00:34:02,840 Speaker 1: women founders, and there's all there's you know, there's a 648 00:34:02,840 --> 00:34:06,760 Speaker 1: whole range of tech from like hardware to you know, 649 00:34:07,000 --> 00:34:11,680 Speaker 1: fintech to bio tech right to consumer software. So there's 650 00:34:11,719 --> 00:34:14,520 Speaker 1: many different areas and I think there are a lot 651 00:34:14,520 --> 00:34:17,960 Speaker 1: more role models too. How do you find as the 652 00:34:18,040 --> 00:34:21,680 Speaker 1: sea of YouTube? Like when you're playing this role, I 653 00:34:21,719 --> 00:34:24,240 Speaker 1: feel like, as you were saying, the industry is moving 654 00:34:24,320 --> 00:34:28,840 Speaker 1: so fast, there's so many things constantly changing. How have 655 00:34:28,920 --> 00:34:31,279 Speaker 1: you figured out how do you know when YouTube is 656 00:34:31,360 --> 00:34:33,680 Speaker 1: changing fast enough or not fast enough? Like how do 657 00:34:33,719 --> 00:34:37,759 Speaker 1: you decide whether you're iterating quickly enough or not? And 658 00:34:38,040 --> 00:34:40,399 Speaker 1: what is the scale and what's the spectrum with which 659 00:34:40,440 --> 00:34:42,719 Speaker 1: you rate yourself on. I mean, I often feel like 660 00:34:42,760 --> 00:34:45,400 Speaker 1: we're not changing fast enough. That's like, that's actually like 661 00:34:45,400 --> 00:34:47,560 Speaker 1: when I have anxiety, that's like one of the things 662 00:34:47,560 --> 00:34:50,200 Speaker 1: I have anxiety about. Like, Wow, the industry is changing 663 00:34:50,239 --> 00:34:54,440 Speaker 1: so quickly and we can't always change fast enough. And 664 00:34:54,480 --> 00:34:57,279 Speaker 1: that's just the reality to like the systems and the 665 00:34:57,360 --> 00:35:00,520 Speaker 1: people and how we build and so at the end 666 00:35:00,560 --> 00:35:02,560 Speaker 1: of the day, it has to be a prioritization like 667 00:35:02,640 --> 00:35:05,759 Speaker 1: what are the most important things to YouTube and why 668 00:35:05,960 --> 00:35:07,719 Speaker 1: let's put we have to put our people there and 669 00:35:07,760 --> 00:35:09,799 Speaker 1: make sure that what we do we do that really well, 670 00:35:09,840 --> 00:35:12,719 Speaker 1: and realize that we can't do everything. I mean, we're 671 00:35:13,040 --> 00:35:15,839 Speaker 1: talking here right on a podcast, and that's like an 672 00:35:15,880 --> 00:35:18,959 Speaker 1: area where I would have liked to invest invested more. 673 00:35:19,480 --> 00:35:21,319 Speaker 1: If like you had asked me two or three years ago, 674 00:35:21,360 --> 00:35:22,960 Speaker 1: I would have said, yeah, I know, I know, this 675 00:35:23,000 --> 00:35:24,680 Speaker 1: is a big area. I know this is really important. 676 00:35:24,719 --> 00:35:26,680 Speaker 1: It's important to our creators, important to our users. But 677 00:35:26,960 --> 00:35:29,560 Speaker 1: we only have so many people and so many resources, 678 00:35:29,719 --> 00:35:33,400 Speaker 1: and we need to focus on what is important to 679 00:35:34,200 --> 00:35:36,680 Speaker 1: you to the platform and what's core to the platform. 680 00:35:37,440 --> 00:35:39,560 Speaker 1: And like we're actually doing a lot with podcasts now, 681 00:35:39,600 --> 00:35:42,880 Speaker 1: which I'm excited about, and so there'll be lots of 682 00:35:42,880 --> 00:35:45,759 Speaker 1: good things coming. But if you had asked me, you know, 683 00:35:45,800 --> 00:35:47,440 Speaker 1: a few years ago, I would have said, yes, I 684 00:35:47,480 --> 00:35:49,440 Speaker 1: see it, and I understand it, and I want us 685 00:35:49,480 --> 00:35:51,759 Speaker 1: to get there. But there were just there were a 686 00:35:51,760 --> 00:35:53,279 Speaker 1: lot of other things too that we need to do. 687 00:35:53,360 --> 00:35:55,640 Speaker 1: And that's probably one of the hardest aspects of the job, 688 00:35:55,719 --> 00:35:59,239 Speaker 1: is doing that prioritization and realizing that there's some really 689 00:35:59,280 --> 00:36:01,080 Speaker 1: important stuff that we're just not going to be able 690 00:36:01,080 --> 00:36:02,920 Speaker 1: to get to. We can't do everything. You have to 691 00:36:03,000 --> 00:36:06,160 Speaker 1: choose and make some heart decisions. Yeah, I know. I know. 692 00:36:06,160 --> 00:36:08,800 Speaker 1: It's exciting though, and I'm excited about that because obviously 693 00:36:09,440 --> 00:36:11,840 Speaker 1: I believe. I remember my team was sharing with me. 694 00:36:12,800 --> 00:36:15,120 Speaker 1: I sat the other day separate of this conversation, but 695 00:36:15,560 --> 00:36:17,319 Speaker 1: I don't know it exactly, but it was around the 696 00:36:17,360 --> 00:36:20,800 Speaker 1: idea that you know, the number one platform where podcasts 697 00:36:20,800 --> 00:36:23,560 Speaker 1: are being viewed for the longest amount of time is YouTube, obviously, 698 00:36:23,560 --> 00:36:26,760 Speaker 1: and so the fact that it's almost that, yeah, the almost. 699 00:36:26,800 --> 00:36:28,880 Speaker 1: The fact that it's happened in an opposite way is 700 00:36:28,920 --> 00:36:32,080 Speaker 1: great because you know people are already using the platform 701 00:36:32,080 --> 00:36:34,120 Speaker 1: in that way. I know it's been incredible for us 702 00:36:34,120 --> 00:36:36,840 Speaker 1: from the video, but we always wanted a video version 703 00:36:36,880 --> 00:36:39,440 Speaker 1: of the show, and you know, it's always been YouTube 704 00:36:39,440 --> 00:36:42,120 Speaker 1: first in the way it's been edited and designed, and 705 00:36:42,160 --> 00:36:44,080 Speaker 1: we know that that's where it's consumed. And to me, 706 00:36:45,320 --> 00:36:48,600 Speaker 1: that's what's so beautiful about the platform is often you're 707 00:36:48,640 --> 00:36:50,480 Speaker 1: able to then see the stats and the data and 708 00:36:50,520 --> 00:36:54,279 Speaker 1: then I guess invest accordingly and prioritize accordingly. So very 709 00:36:54,280 --> 00:36:57,400 Speaker 1: excited personally and for the rest of the podcast a 710 00:36:57,480 --> 00:37:02,120 Speaker 1: community for the advancements and announcements that have come from 711 00:37:02,160 --> 00:37:05,720 Speaker 1: that area. If there was a warning season that someone 712 00:37:05,719 --> 00:37:08,080 Speaker 1: could have given you before the beginning of your career, 713 00:37:08,800 --> 00:37:10,080 Speaker 1: what do you think it would have been if there 714 00:37:10,120 --> 00:37:12,319 Speaker 1: was a warning, maybe just a piece of advice, but 715 00:37:12,680 --> 00:37:15,080 Speaker 1: something that you would have liked a bid of caution around, 716 00:37:15,200 --> 00:37:18,200 Speaker 1: because I think when we start something, we can be 717 00:37:18,280 --> 00:37:22,600 Speaker 1: highly optimistic and then we start to learn the reality 718 00:37:22,640 --> 00:37:25,360 Speaker 1: of a situation. What would have been useful One of 719 00:37:25,400 --> 00:37:29,160 Speaker 1: the things, you know, when I look at my career, 720 00:37:29,560 --> 00:37:32,880 Speaker 1: like certainly being persistent, Like there are a lot of setbacks. 721 00:37:33,200 --> 00:37:35,239 Speaker 1: I don't want to say like it's always been easy 722 00:37:35,360 --> 00:37:38,200 Speaker 1: or everyone's always been nice and friendly and helpful, Like 723 00:37:38,440 --> 00:37:42,360 Speaker 1: there have been a lot of hard times. But for me, 724 00:37:42,440 --> 00:37:46,160 Speaker 1: it's been really important just to be persistent and to 725 00:37:46,320 --> 00:37:49,880 Speaker 1: not give up and to believe. And for me, a 726 00:37:49,920 --> 00:37:52,279 Speaker 1: lot of it has been just that I believe in 727 00:37:52,280 --> 00:37:57,080 Speaker 1: the mission of what we're doing and providing information and 728 00:37:57,239 --> 00:38:01,000 Speaker 1: access and enabling people to have jobs and and share 729 00:38:01,000 --> 00:38:03,359 Speaker 1: their voices and tell their stories. And when people tell 730 00:38:03,400 --> 00:38:05,200 Speaker 1: me about how that's made a difference for them, like 731 00:38:05,760 --> 00:38:08,799 Speaker 1: that makes all the hard times worthwhile. That like that 732 00:38:08,880 --> 00:38:11,960 Speaker 1: just makes them all melt away. And so having the 733 00:38:12,080 --> 00:38:15,120 Speaker 1: mission has helped a lot. But you know, a certainly 734 00:38:15,200 --> 00:38:17,680 Speaker 1: understanding that it's going to be hard, it's not going 735 00:38:17,719 --> 00:38:20,680 Speaker 1: to be easy, and you can't give up. You have 736 00:38:20,800 --> 00:38:23,799 Speaker 1: to just stick with it. Is there a habit that 737 00:38:23,880 --> 00:38:28,360 Speaker 1: you've developed over time, a discipline, a habit, a mantra 738 00:38:28,440 --> 00:38:33,719 Speaker 1: and affirmation, a practice that you feel has made life easier, 739 00:38:33,920 --> 00:38:37,200 Speaker 1: that you feel like if young people, if if anyone listening, 740 00:38:37,200 --> 00:38:39,520 Speaker 1: not just young people, but if anyone wants to develop 741 00:38:40,000 --> 00:38:43,520 Speaker 1: that it would massively support their career and support their life. 742 00:38:43,520 --> 00:38:46,160 Speaker 1: Has there been something that you point towards. Well, for me, 743 00:38:46,200 --> 00:38:49,680 Speaker 1: it's been balanced, like I have to take time off, 744 00:38:49,760 --> 00:38:52,640 Speaker 1: Like if I'm working all the time, it's it's not healthy, 745 00:38:52,800 --> 00:38:55,400 Speaker 1: and I actually don't think I do good work either, 746 00:38:55,560 --> 00:38:58,160 Speaker 1: Like I want to say, it's a combination of both. 747 00:38:58,280 --> 00:39:02,120 Speaker 1: So for me, I have to have my weekends off. 748 00:39:02,160 --> 00:39:04,520 Speaker 1: I have to have a time where I actually just 749 00:39:04,960 --> 00:39:08,719 Speaker 1: turn off my job and just completely reset. And I 750 00:39:08,760 --> 00:39:11,640 Speaker 1: find that it doesn't happen right away, like it actually 751 00:39:11,800 --> 00:39:16,759 Speaker 1: takes time for that to happen, and but then when 752 00:39:16,800 --> 00:39:20,640 Speaker 1: I come back to the work, I actually have a 753 00:39:20,680 --> 00:39:23,040 Speaker 1: better understanding of what needs to get done. And things 754 00:39:23,080 --> 00:39:26,600 Speaker 1: it seemed really important suddenly don't seem as important two 755 00:39:26,680 --> 00:39:34,279 Speaker 1: days later, and so having some balance is really really important. 756 00:39:35,360 --> 00:39:38,080 Speaker 1: I mean yes, and you know, certainly having your family 757 00:39:38,120 --> 00:39:42,600 Speaker 1: time in the evenings and sleep and exercise like that's 758 00:39:42,600 --> 00:39:45,799 Speaker 1: given a lot of longevity. I mean, I've been in 759 00:39:45,840 --> 00:39:48,200 Speaker 1: this industry for a long time and I've done this 760 00:39:48,280 --> 00:39:51,680 Speaker 1: job for a long time, and that is what has 761 00:39:51,760 --> 00:39:55,719 Speaker 1: kept me going, is just being able to keep that balance. 762 00:39:56,520 --> 00:39:58,120 Speaker 1: I think the other thing, too, is when I get 763 00:39:58,120 --> 00:40:00,920 Speaker 1: really frustrated with something, I just stop doing it. I 764 00:40:00,920 --> 00:40:03,760 Speaker 1: mean that's another area. And it could be a few things, 765 00:40:03,800 --> 00:40:06,640 Speaker 1: like it could be like something like I'm just having 766 00:40:06,640 --> 00:40:09,520 Speaker 1: a really bad day, like over, got to just go 767 00:40:09,600 --> 00:40:13,719 Speaker 1: to bed, do something different, not think about it. But 768 00:40:13,880 --> 00:40:16,800 Speaker 1: also sometimes like when we're when we're having a product 769 00:40:16,840 --> 00:40:19,319 Speaker 1: and it's like we'll try something multiple times and it's 770 00:40:19,360 --> 00:40:22,440 Speaker 1: not working, just we have to try a different approach. 771 00:40:22,480 --> 00:40:25,239 Speaker 1: Just acknowledge like this is not working. Let's just try 772 00:40:25,280 --> 00:40:29,320 Speaker 1: something completely different and maybe bring in people who are 773 00:40:29,360 --> 00:40:32,319 Speaker 1: not on that team or from different teams, different perspective, 774 00:40:33,400 --> 00:40:38,160 Speaker 1: and try something a whole different approach. So I think 775 00:40:38,200 --> 00:40:41,440 Speaker 1: all of that type of balance gives perspective and helps 776 00:40:41,480 --> 00:40:43,800 Speaker 1: you do a better job. I'm sure that would surprise 777 00:40:43,840 --> 00:40:47,040 Speaker 1: a lot of people too, because often we hear the opposite. 778 00:40:47,160 --> 00:40:49,920 Speaker 1: That it makes so much sense that to be creative 779 00:40:49,920 --> 00:40:52,480 Speaker 1: and to be effective, we need downtime, we need stillness, 780 00:40:52,600 --> 00:40:56,480 Speaker 1: we need space, we need space to think, space to imagine. 781 00:40:57,000 --> 00:40:59,080 Speaker 1: And and you shared in an interview as well that 782 00:40:59,160 --> 00:41:02,440 Speaker 1: your mom has been an inspiration for you. I wanted 783 00:41:02,440 --> 00:41:04,680 Speaker 1: to hear about how you know the role she played 784 00:41:04,840 --> 00:41:08,160 Speaker 1: in that journey for you, because I think it's It's 785 00:41:08,200 --> 00:41:11,279 Speaker 1: always interesting. I think we hear both stories, sometimes when 786 00:41:11,280 --> 00:41:15,440 Speaker 1: people feel limited and restricted by their parents and sometimes supported. 787 00:41:15,480 --> 00:41:17,840 Speaker 1: What was it for you that she's played such a 788 00:41:17,840 --> 00:41:21,960 Speaker 1: pivotal role my mom is, um, well, you know you 789 00:41:22,040 --> 00:41:23,920 Speaker 1: should call you should talk to her. I'm sure she 790 00:41:23,960 --> 00:41:29,560 Speaker 1: would love me on your show. Um my mom always 791 00:41:29,600 --> 00:41:32,440 Speaker 1: has something to say. Um, let's start start with that. 792 00:41:32,680 --> 00:41:35,160 Speaker 1: And um, she actually wrote a book about being a 793 00:41:35,160 --> 00:41:38,359 Speaker 1: parent and she likes to You can look her up 794 00:41:39,040 --> 00:41:42,760 Speaker 1: on YouTuber Google and learn a lot about my mom. Um. 795 00:41:43,200 --> 00:41:45,120 Speaker 1: But you know, in many ways, the fact that my 796 00:41:45,160 --> 00:41:49,399 Speaker 1: mom always had something to say was like as a kid, 797 00:41:49,520 --> 00:41:55,279 Speaker 1: was was horrifying. Um, you know, I she would embarrass me. 798 00:41:55,320 --> 00:41:58,600 Speaker 1: She would complain, she would tell people how things weren't 799 00:41:58,680 --> 00:42:02,160 Speaker 1: done the way she on it, or she would protest, 800 00:42:02,520 --> 00:42:05,800 Speaker 1: or she always has she always had an opinion. So 801 00:42:06,239 --> 00:42:08,040 Speaker 1: my mom is a teacher. I will say that my 802 00:42:08,120 --> 00:42:10,520 Speaker 1: mom is an amazing teacher. She's been a teacher for 803 00:42:10,600 --> 00:42:14,239 Speaker 1: fifty plus year. She literally she literally she retired during 804 00:42:14,280 --> 00:42:19,719 Speaker 1: COVID and when she was eighty and she started in 805 00:42:19,760 --> 00:42:24,279 Speaker 1: her twenties, so she literally is an expert teacher. But 806 00:42:24,440 --> 00:42:27,719 Speaker 1: she really believes in giving people in like stating her 807 00:42:27,760 --> 00:42:31,120 Speaker 1: opinion and not holding back and thinking for yourself. And 808 00:42:31,520 --> 00:42:34,520 Speaker 1: there were times that as a kid that was a 809 00:42:34,560 --> 00:42:38,080 Speaker 1: really horrifying thing because she would be embarrassing me. And 810 00:42:38,400 --> 00:42:40,480 Speaker 1: you know, she also says like, look, if you're wronged 811 00:42:40,920 --> 00:42:44,880 Speaker 1: and something happens to you, like you go to a 812 00:42:44,960 --> 00:42:48,520 Speaker 1: place and they you know, it's not as advertised or 813 00:42:48,560 --> 00:42:51,200 Speaker 1: they charge you something different and you don't say anything, 814 00:42:51,239 --> 00:42:54,280 Speaker 1: then you're actually making it hurder for the next person 815 00:42:54,360 --> 00:42:56,520 Speaker 1: who comes along, Like that next person is going to 816 00:42:56,640 --> 00:42:59,000 Speaker 1: also have that same negative experience. And so it's your 817 00:42:59,080 --> 00:43:02,040 Speaker 1: duty and response ability to speak up and to try 818 00:43:02,080 --> 00:43:04,000 Speaker 1: to fix it. And so as a kid, I was 819 00:43:04,040 --> 00:43:06,320 Speaker 1: always like worry, like what was my mom going to 820 00:43:06,400 --> 00:43:09,879 Speaker 1: say and do? And but that that helped in many 821 00:43:09,920 --> 00:43:11,920 Speaker 1: ways because in business you have to be willing to 822 00:43:11,920 --> 00:43:14,319 Speaker 1: speak up and say what you think and not be 823 00:43:14,480 --> 00:43:17,919 Speaker 1: afraid if people are criticizing you. And so in many ways, 824 00:43:17,920 --> 00:43:20,960 Speaker 1: I was like inoculated against being embarrassed as a kid 825 00:43:20,960 --> 00:43:28,640 Speaker 1: because I was embarrassed so many times. And I think 826 00:43:28,680 --> 00:43:31,759 Speaker 1: also just taught me to think for yourself, that if 827 00:43:31,800 --> 00:43:34,479 Speaker 1: people are saying things that don't make any sense, you 828 00:43:34,520 --> 00:43:37,600 Speaker 1: should just think for yourself and believe in yourself and 829 00:43:37,640 --> 00:43:41,359 Speaker 1: believe what you what you think, and not just go 830 00:43:41,440 --> 00:43:44,560 Speaker 1: along with what's a common thought. And she's done a 831 00:43:44,600 --> 00:43:46,600 Speaker 1: really good job, and she's really innovated a lot in 832 00:43:46,600 --> 00:43:50,480 Speaker 1: the field of education herself by not going along and 833 00:43:50,520 --> 00:43:53,000 Speaker 1: thinking her own ways about how she got her students 834 00:43:53,000 --> 00:43:55,439 Speaker 1: to think for themselves. She's a journalism teacher, so she's 835 00:43:55,480 --> 00:43:57,640 Speaker 1: taught a lot about gotten a lot of students to 836 00:43:57,680 --> 00:44:00,680 Speaker 1: write stories and to question and to ask her hard 837 00:44:00,760 --> 00:44:03,200 Speaker 1: questions and then be willing to say it and to 838 00:44:03,239 --> 00:44:05,440 Speaker 1: write it. And that has gone a long way. She 839 00:44:05,560 --> 00:44:08,279 Speaker 1: has a big, a big fan club of students. That's 840 00:44:08,360 --> 00:44:11,120 Speaker 1: that's incredible. I wonder how when you became a mom, 841 00:44:11,200 --> 00:44:15,640 Speaker 1: how did that change your view about your relationship with 842 00:44:15,680 --> 00:44:19,000 Speaker 1: your own mom, but then also your relationship to work 843 00:44:19,040 --> 00:44:21,600 Speaker 1: as well. Well. My kids love having they have lots 844 00:44:21,640 --> 00:44:25,600 Speaker 1: of stories about their grandmother. And you know, I think 845 00:44:25,640 --> 00:44:28,319 Speaker 1: being a mom, you know, gives you appreciation for your 846 00:44:28,320 --> 00:44:30,279 Speaker 1: own mom, right because you realize like, oh my gosh, 847 00:44:30,280 --> 00:44:33,600 Speaker 1: this is so hard, and and you start thinking like 848 00:44:33,640 --> 00:44:35,799 Speaker 1: what did my mom do? Well, what do I want 849 00:44:35,800 --> 00:44:39,560 Speaker 1: to incorporate? And I'll say, like, what I learned from 850 00:44:39,600 --> 00:44:42,839 Speaker 1: my mom was just the fact that she believed in 851 00:44:42,840 --> 00:44:48,640 Speaker 1: her kids. And believing in your kids and not necessarily 852 00:44:48,640 --> 00:44:52,320 Speaker 1: expecting them to fit into an establish mold, like everybody 853 00:44:52,360 --> 00:44:54,680 Speaker 1: has to be the same, everyone has to do like 854 00:44:54,719 --> 00:44:57,080 Speaker 1: they're you know, the same classes and go the same 855 00:44:57,120 --> 00:44:59,880 Speaker 1: school and get the same grades. Right, Like everyone is 856 00:45:00,000 --> 00:45:02,960 Speaker 1: an individual. Your kids are not necessarily like you, but 857 00:45:03,040 --> 00:45:05,320 Speaker 1: you still have to support them to just be whoever 858 00:45:05,360 --> 00:45:08,759 Speaker 1: they are, even if that's nothing with like what you are, 859 00:45:09,880 --> 00:45:13,120 Speaker 1: and support them and so like my I mean, my 860 00:45:13,160 --> 00:45:16,680 Speaker 1: oldest kid was really into magic for a while, right, 861 00:45:17,120 --> 00:45:20,080 Speaker 1: Like I know nothing about magic. I love magic too, 862 00:45:21,280 --> 00:45:24,920 Speaker 1: but I have a lot of appreciation for magic and 863 00:45:25,000 --> 00:45:27,600 Speaker 1: actually I've learned. I've changed in the sense where now 864 00:45:27,760 --> 00:45:31,120 Speaker 1: I actually I am really thankful when my kids come 865 00:45:31,200 --> 00:45:33,920 Speaker 1: up with some interest that I know nothing about but 866 00:45:34,000 --> 00:45:36,560 Speaker 1: they want to learn about, Like how do I get 867 00:45:36,640 --> 00:45:39,120 Speaker 1: into that with them? How do I support them and 868 00:45:39,200 --> 00:45:42,279 Speaker 1: go on that journey with them? But I believe I 869 00:45:42,280 --> 00:45:44,760 Speaker 1: got that from my mom, which was just supporting people 870 00:45:44,840 --> 00:45:47,480 Speaker 1: on who they are and believing in them that they 871 00:45:47,520 --> 00:45:51,279 Speaker 1: can accomplish even if it's different than what the established 872 00:45:51,280 --> 00:45:54,080 Speaker 1: norm is. Well, Susan, I've been so grateful to talk 873 00:45:54,120 --> 00:45:57,440 Speaker 1: to you today. It's been such a joy hearing about 874 00:45:57,520 --> 00:46:00,879 Speaker 1: you from you and learning more about you as a human, 875 00:46:01,000 --> 00:46:04,680 Speaker 1: as a person, as a leader. And we end every 876 00:46:04,880 --> 00:46:07,640 Speaker 1: on Purpose episode with a final five. These questions have 877 00:46:07,680 --> 00:46:11,080 Speaker 1: to be answered in one word or one sentence maximum, 878 00:46:11,160 --> 00:46:14,479 Speaker 1: So one word to one sentence, Susan, are you ready? 879 00:46:14,520 --> 00:46:17,920 Speaker 1: These are your final five? Okay, I'll do O great? Great? 880 00:46:18,480 --> 00:46:20,720 Speaker 1: All right. The first question is what is the best 881 00:46:20,760 --> 00:46:24,720 Speaker 1: advice you've ever received? Not to be defensive when people 882 00:46:24,719 --> 00:46:28,319 Speaker 1: criticize you? Amazing? What is the worst advice you've ever 883 00:46:28,360 --> 00:46:31,680 Speaker 1: received that you can't do something? Lots people like to 884 00:46:31,719 --> 00:46:34,040 Speaker 1: tell you, like all the things you can't do, and 885 00:46:34,320 --> 00:46:37,880 Speaker 1: I don't think they're true absolutely. Question number three, what's 886 00:46:37,920 --> 00:46:41,680 Speaker 1: the biggest risk you've ever taken? Probably joining Google when 887 00:46:41,680 --> 00:46:44,040 Speaker 1: I was pregnant and they had no revenue and I 888 00:46:44,120 --> 00:46:47,560 Speaker 1: had a house and a mortgage and I was leaving 889 00:46:47,560 --> 00:46:52,520 Speaker 1: an established job. Amazing. Question number four, what would you 890 00:46:52,520 --> 00:46:55,680 Speaker 1: say has been your biggest failure on this journey. I 891 00:46:55,719 --> 00:46:58,600 Speaker 1: would just like to have more free time. That's one 892 00:46:58,600 --> 00:47:00,880 Speaker 1: of the things, like even though I really try to 893 00:47:00,920 --> 00:47:04,360 Speaker 1: create balance, I still need even more time than I 894 00:47:04,560 --> 00:47:08,359 Speaker 1: probably have given myself. I can relate in my own 895 00:47:08,360 --> 00:47:11,000 Speaker 1: way too, So I'm with you on that. One fifth 896 00:47:11,040 --> 00:47:14,359 Speaker 1: and final question. If you could create one law that 897 00:47:14,400 --> 00:47:17,799 Speaker 1: everyone in the world had to follow, what would it be. Well, 898 00:47:17,840 --> 00:47:20,319 Speaker 1: I would love, at least in the US, what we 899 00:47:20,360 --> 00:47:22,840 Speaker 1: don't have, that is we have in many other countries 900 00:47:23,239 --> 00:47:27,000 Speaker 1: is for there to be paid family leave and to 901 00:47:27,000 --> 00:47:33,240 Speaker 1: have early childhood education. And I've personally seen how important 902 00:47:33,239 --> 00:47:35,960 Speaker 1: that is and it's something that we don't have for 903 00:47:36,040 --> 00:47:40,520 Speaker 1: a lot of working moms, and I really think it 904 00:47:40,560 --> 00:47:43,680 Speaker 1: would make a huge difference to be able to working 905 00:47:43,719 --> 00:47:46,640 Speaker 1: families across the board, Like everyone is impacted, so like 906 00:47:46,719 --> 00:47:50,359 Speaker 1: really supporting the youngest our youngest citizens, how to make 907 00:47:50,360 --> 00:47:54,799 Speaker 1: sure that they have the right time and support. So 908 00:47:55,080 --> 00:47:56,680 Speaker 1: those are things I would love for us to have. 909 00:47:57,120 --> 00:48:00,040 Speaker 1: That's a fantastic answers, Susan. It's been incredible talking to you. 910 00:48:00,040 --> 00:48:03,359 Speaker 1: You know, often when I sit down with CEOs, if 911 00:48:03,360 --> 00:48:05,960 Speaker 1: i'm honesty can often be challenging because there's just so 912 00:48:06,000 --> 00:48:08,440 Speaker 1: many barries to what you can say and can't say. 913 00:48:08,080 --> 00:48:10,160 Speaker 1: And I just want to thank you for having been 914 00:48:10,200 --> 00:48:13,080 Speaker 1: so open today and been so vulnerable, and it's just 915 00:48:13,120 --> 00:48:18,120 Speaker 1: been such a beautiful conversation with a grounded and very 916 00:48:18,280 --> 00:48:20,759 Speaker 1: very open leader. And I'm very very thankful for that. 917 00:48:20,880 --> 00:48:23,719 Speaker 1: So thank you so much, thank you. I have a 918 00:48:23,800 --> 00:48:27,359 Speaker 1: question for you, please, So from your book, I saw 919 00:48:27,400 --> 00:48:31,000 Speaker 1: you offer so much wise advice across the board, and 920 00:48:31,640 --> 00:48:34,960 Speaker 1: you know, I see some of the people who may 921 00:48:35,040 --> 00:48:38,840 Speaker 1: need it the most, particularly are young people and teenagers, 922 00:48:39,160 --> 00:48:41,879 Speaker 1: Like I want to know how, like do you offer classes, 923 00:48:42,360 --> 00:48:45,799 Speaker 1: do you offer seminars, do you offer kemps? Like? I 924 00:48:45,840 --> 00:48:49,600 Speaker 1: think there would be a really big opportunity for young 925 00:48:49,719 --> 00:48:53,239 Speaker 1: people to learn some of the life lessons that you 926 00:48:53,480 --> 00:48:55,920 Speaker 1: provide in your book. Well, first of all, that's very 927 00:48:55,960 --> 00:48:58,279 Speaker 1: kind of you, Thank you so much, and I'd say 928 00:48:58,360 --> 00:49:01,360 Speaker 1: that currently, the out of my work that we've focused 929 00:49:01,360 --> 00:49:05,400 Speaker 1: on up until this point has definitely been aimed at 930 00:49:05,440 --> 00:49:08,400 Speaker 1: people eighteen years and older, and at this point in 931 00:49:08,400 --> 00:49:11,600 Speaker 1: my life, I'm definitely starting to work with far more 932 00:49:11,640 --> 00:49:15,680 Speaker 1: younger audiences and younger teens because I see the need 933 00:49:15,719 --> 00:49:18,319 Speaker 1: for that and I've always wanted to do that. I 934 00:49:18,360 --> 00:49:20,319 Speaker 1: think that some of the themes that we've covered up 935 00:49:20,400 --> 00:49:24,320 Speaker 1: until now are often realized at a later age and stage, 936 00:49:24,360 --> 00:49:29,279 Speaker 1: whether it's passion, whether it's purpose, whether it's challenges through 937 00:49:29,280 --> 00:49:33,239 Speaker 1: work and relationships. But we are as we speak, we're 938 00:49:33,280 --> 00:49:36,800 Speaker 1: currently working on a lot more programming around those ages. 939 00:49:36,840 --> 00:49:38,600 Speaker 1: So I mean, I would love to partner with you 940 00:49:38,640 --> 00:49:40,200 Speaker 1: figure out a way to work together to do that 941 00:49:40,239 --> 00:49:43,400 Speaker 1: more because that's where my heart is too, and I 942 00:49:43,480 --> 00:49:46,760 Speaker 1: too share that belief and value that you stated around 943 00:49:46,800 --> 00:49:49,880 Speaker 1: really investing in our future leaders and not just saying 944 00:49:49,880 --> 00:49:52,760 Speaker 1: that and talking about it, but really giving them access 945 00:49:52,800 --> 00:49:56,160 Speaker 1: to those insights and ideas. So it's right there, and 946 00:49:56,200 --> 00:49:58,920 Speaker 1: it's we're right on the cusp of doing that. Okay, good, No, 947 00:49:59,000 --> 00:50:02,239 Speaker 1: I think it could be really valuable, especially the pandemic 948 00:50:02,280 --> 00:50:04,319 Speaker 1: has been so hard for a lot of young people 949 00:50:04,600 --> 00:50:06,280 Speaker 1: it seems like you have a lot of really valuable 950 00:50:06,320 --> 00:50:11,520 Speaker 1: tools to help people adjust with challenging, challenging situations. So well, 951 00:50:11,560 --> 00:50:13,680 Speaker 1: thank you so much for having me. Thank you so 952 00:50:13,760 --> 00:50:15,560 Speaker 1: much to you and your team, and thank you for 953 00:50:15,640 --> 00:50:16,880 Speaker 1: your time. And I hope we get to hang out 954 00:50:16,920 --> 00:50:19,040 Speaker 1: when you're next in LA. I hope so too. And 955 00:50:19,080 --> 00:50:21,680 Speaker 1: thank you for being on YouTube. Yeah, thank you so much. 956 00:50:21,760 --> 00:50:22,400 Speaker 1: Thanks Susan,