1 00:00:00,040 --> 00:00:02,440 Speaker 1: It is time for your phone tap. And at this 2 00:00:02,560 --> 00:00:06,280 Speaker 1: point we've done thousands of these calls, and most of 3 00:00:06,320 --> 00:00:09,080 Speaker 1: the time when we reveal it's a joke, the person 4 00:00:09,160 --> 00:00:13,760 Speaker 1: will laugh. Sometimes they'll get upset or just be surprised 5 00:00:13,800 --> 00:00:18,160 Speaker 1: that radio still exists. But we've never had a reaction 6 00:00:18,480 --> 00:00:22,480 Speaker 1: quite like today. Really, and brooks ci is a big 7 00:00:22,800 --> 00:00:26,720 Speaker 1: hitch because she poses as a bank representative and calls 8 00:00:26,760 --> 00:00:31,040 Speaker 1: a woman to address her recent fraud charges. It's an 9 00:00:31,160 --> 00:00:35,720 Speaker 1: ending we never could have anticipated, certainly not brook In. 10 00:00:35,760 --> 00:00:37,199 Speaker 1: Your phone tap right. 11 00:00:37,000 --> 00:00:43,040 Speaker 2: Now, Brooking Jeffrey's phone taps on the twenties. Hello, Hi, 12 00:00:43,120 --> 00:00:46,199 Speaker 2: I'm calling from Sapphire Visa. Is this Jane? 13 00:00:47,000 --> 00:00:48,040 Speaker 3: Yes, this is Jane. 14 00:00:48,360 --> 00:00:50,879 Speaker 2: Hi Jane. I'm one of the supervisors here. I was 15 00:00:50,880 --> 00:00:53,279 Speaker 2: looking into the fraudulent charge on your credit card from 16 00:00:53,360 --> 00:00:54,040 Speaker 2: last week. 17 00:00:54,600 --> 00:00:56,160 Speaker 4: Yes, thank you for calling back. 18 00:00:56,200 --> 00:00:58,160 Speaker 3: It's so hard to get hold of somebody. 19 00:00:58,520 --> 00:01:01,000 Speaker 2: I am here for you and I'm really sorry that 20 00:01:01,000 --> 00:01:04,320 Speaker 2: that happened. Oh, thank you. Yeah, but I have gotten 21 00:01:04,360 --> 00:01:05,160 Speaker 2: to the bottom of it. 22 00:01:06,040 --> 00:01:08,520 Speaker 4: Oh no, oh great, what happened? 23 00:01:08,920 --> 00:01:11,920 Speaker 2: Well, turns out they bought five thousand dollars worth of 24 00:01:11,959 --> 00:01:18,240 Speaker 2: swift coin. Swift coin, yes, not really my area of expertise. 25 00:01:18,400 --> 00:01:24,760 Speaker 2: But apparently it's Taylor Swift themed cryptocurrency. What that's exactly 26 00:01:24,840 --> 00:01:25,920 Speaker 2: my reaction too. 27 00:01:26,520 --> 00:01:29,360 Speaker 4: Yeah, I didn't even know Taylor Swift had a cryptocurrency. 28 00:01:29,680 --> 00:01:34,560 Speaker 2: What doesn't that woman have right exactly? Anyway, good news 29 00:01:34,640 --> 00:01:37,960 Speaker 2: is we were able to reverse the transaction and debit 30 00:01:38,000 --> 00:01:38,760 Speaker 2: your account. 31 00:01:39,160 --> 00:01:41,640 Speaker 4: Oh my gosh, that is such a relief. Thank you 32 00:01:41,680 --> 00:01:42,240 Speaker 4: so much. 33 00:01:42,560 --> 00:01:44,520 Speaker 2: Well, there is some bad news. 34 00:01:45,880 --> 00:01:46,399 Speaker 3: Bad news. 35 00:01:46,600 --> 00:01:50,440 Speaker 2: Why what since last week's purchase a swift coin was 36 00:01:50,440 --> 00:01:53,200 Speaker 2: devalued from the original five thousand dollars taken from your 37 00:01:53,200 --> 00:01:56,680 Speaker 2: account and now it's only worth nine dollars and three cents. 38 00:01:57,920 --> 00:01:58,720 Speaker 3: So what does that mean? 39 00:01:59,160 --> 00:02:01,480 Speaker 2: That's a great quest question. I'm just saying when you're 40 00:02:01,480 --> 00:02:03,559 Speaker 2: wondering how the rise and fall of swift coin affects 41 00:02:03,600 --> 00:02:07,760 Speaker 2: the world's crops, and I don't know what it's not 42 00:02:07,760 --> 00:02:08,520 Speaker 2: really an expert. 43 00:02:08,960 --> 00:02:11,040 Speaker 3: I don't think you understand what I'm asking you. I mean, 44 00:02:11,120 --> 00:02:13,280 Speaker 3: what does it mean to me and my money? 45 00:02:14,280 --> 00:02:17,400 Speaker 2: Well, it means the five thousand dollars is only worth 46 00:02:17,480 --> 00:02:21,160 Speaker 2: nine dollars and three cents, So that's all we could refund. You. 47 00:02:22,080 --> 00:02:24,079 Speaker 4: Are you insane? 48 00:02:24,280 --> 00:02:27,079 Speaker 2: The market is I'll tell you that market it's totally 49 00:02:27,120 --> 00:02:28,080 Speaker 2: crazy with this stuff. 50 00:02:28,120 --> 00:02:29,679 Speaker 4: That's flagging charge. 51 00:02:29,800 --> 00:02:32,720 Speaker 3: They took five thousand dollars out of my account. You 52 00:02:32,800 --> 00:02:36,760 Speaker 3: have to return the five thousand dollars to my account again. 53 00:02:36,919 --> 00:02:40,040 Speaker 2: Yes, if it was a product or service one hundred percent, 54 00:02:40,040 --> 00:02:42,320 Speaker 2: we'd be able to reimburse you the full five thousand dollars, 55 00:02:42,400 --> 00:02:46,480 Speaker 2: but it was swift coin, so we can only reimburse 56 00:02:46,560 --> 00:02:47,560 Speaker 2: in for what it's worth. 57 00:02:47,680 --> 00:02:51,080 Speaker 3: No, I don't care. I've never heard of anything like this, 58 00:02:51,160 --> 00:02:52,600 Speaker 3: do you know everyone in my life. 59 00:02:52,680 --> 00:02:54,920 Speaker 2: I don't mean to interrupt you. I think you're not 60 00:02:54,960 --> 00:02:56,360 Speaker 2: looking at the positive here. 61 00:02:57,080 --> 00:02:57,600 Speaker 3: Positive. 62 00:02:57,960 --> 00:03:01,680 Speaker 2: Normally we don't get anything back on these crypto things. 63 00:03:02,280 --> 00:03:04,919 Speaker 3: Oh, but you're gonna give me nine dollars this time. 64 00:03:05,200 --> 00:03:06,640 Speaker 3: That's nine for you. 65 00:03:07,080 --> 00:03:09,080 Speaker 2: I had a feeling you might not be too happy 66 00:03:09,120 --> 00:03:09,639 Speaker 2: about this. 67 00:03:10,440 --> 00:03:12,520 Speaker 3: Oh you think you think I'm not too happy. 68 00:03:13,160 --> 00:03:16,640 Speaker 2: Really, we do have some options for you, though. 69 00:03:17,080 --> 00:03:19,959 Speaker 3: The only option I want is my five thousand dollars 70 00:03:20,000 --> 00:03:20,880 Speaker 3: back in my account. 71 00:03:21,080 --> 00:03:22,760 Speaker 2: I knew that that would be the case, so that's 72 00:03:22,800 --> 00:03:25,680 Speaker 2: why I spend a lot of hours investigating this for you. 73 00:03:25,840 --> 00:03:27,799 Speaker 2: And a little Bertie, are you ready for this? 74 00:03:28,520 --> 00:03:29,240 Speaker 3: Probably not. 75 00:03:29,680 --> 00:03:33,200 Speaker 2: A Little Bertie told me that cardigrams are trending upwards. 76 00:03:33,800 --> 00:03:35,760 Speaker 2: That's the name of the CARDI b new cryptocurrency. I 77 00:03:35,800 --> 00:03:37,600 Speaker 2: got a DM about it. We could put your nine 78 00:03:37,640 --> 00:03:41,520 Speaker 2: dollars into some cardigrams and let it ride. What is this? 79 00:03:42,120 --> 00:03:47,200 Speaker 4: You want a freaking bank lady. You're not a day trader. 80 00:03:47,440 --> 00:03:48,800 Speaker 4: You're not a stockbroker. 81 00:03:49,000 --> 00:03:50,960 Speaker 2: That's why I get some hot tips. And I'm going 82 00:03:51,040 --> 00:03:53,200 Speaker 2: to tell you you have another option. We could try 83 00:03:53,240 --> 00:03:56,520 Speaker 2: putting it into another tailor currency called bad Blood Bucks. 84 00:03:56,640 --> 00:03:59,800 Speaker 3: I don't give a crap about celebrity crypto whatever. 85 00:04:00,120 --> 00:04:04,000 Speaker 2: No, we got bad Blood is that song? But super bolletle. 86 00:04:03,600 --> 00:04:06,880 Speaker 4: Though, like the Life give me your name. 87 00:04:07,320 --> 00:04:09,000 Speaker 2: I don't know that it's a smart move, but that's 88 00:04:09,000 --> 00:04:13,040 Speaker 2: what a gambles right goodness. I will give it to 89 00:04:13,040 --> 00:04:14,920 Speaker 2: you right after I tell you about Ali coyin. It's 90 00:04:14,920 --> 00:04:18,560 Speaker 2: the best choice. It's a new cryptocurrency from your coworker Allison, 91 00:04:18,680 --> 00:04:21,880 Speaker 2: who totally set you up for this prank phone call. Wait, 92 00:04:22,600 --> 00:04:24,960 Speaker 2: what we're doing a phone tap on you? And your 93 00:04:25,000 --> 00:04:28,000 Speaker 2: coworker Allison set you up. I don't know anything about 94 00:04:28,000 --> 00:04:36,040 Speaker 2: your missing money. What deep breath deep Sorry, I am 95 00:04:36,080 --> 00:04:36,719 Speaker 2: so sorry. 96 00:04:39,120 --> 00:04:39,760 Speaker 1: Don't cry. 97 00:04:39,960 --> 00:04:42,160 Speaker 2: Don't cry. It's supposed to be funny. It was supposed 98 00:04:42,160 --> 00:04:42,760 Speaker 2: to make you laugh. 99 00:04:47,440 --> 00:04:48,400 Speaker 4: That's not nice. 100 00:04:51,360 --> 00:04:52,039 Speaker 2: Are you all right? 101 00:04:54,360 --> 00:04:55,320 Speaker 4: I'm calming down. 102 00:04:56,320 --> 00:04:58,159 Speaker 2: Do you think maybe in a couple of days we 103 00:04:58,200 --> 00:05:01,839 Speaker 2: could laugh about this. You don't know. I guess it 104 00:05:01,880 --> 00:05:03,360 Speaker 2: depends on if you get your money back. 105 00:05:03,480 --> 00:05:07,080 Speaker 4: Why she Why? Why? I don't understand why. 106 00:05:07,120 --> 00:05:09,640 Speaker 2: I'm doing you. After this reaction, I'm going to email 107 00:05:09,680 --> 00:05:12,480 Speaker 2: Allison and ask her why she had because now it's 108 00:05:12,480 --> 00:05:13,159 Speaker 2: so terrible. 109 00:05:13,680 --> 00:05:17,160 Speaker 4: Well, I'm gonna talk to her too. I don't understand why. 110 00:05:17,440 --> 00:05:18,200 Speaker 4: I don't get it. 111 00:05:18,200 --> 00:05:20,200 Speaker 2: It was supposed to be a joke to make you 112 00:05:20,320 --> 00:05:23,119 Speaker 2: laugh and lighten your mood and make you feel better. 113 00:05:23,680 --> 00:05:27,120 Speaker 4: Well, maybe you did too good a job at being 114 00:05:27,640 --> 00:05:31,159 Speaker 4: a jerky bank person or something to. 115 00:05:31,160 --> 00:05:35,960 Speaker 2: Take that as a compliment. And and we'll end this 116 00:05:36,040 --> 00:05:38,080 Speaker 2: phone call and I'll check up on you in a 117 00:05:38,160 --> 00:05:38,680 Speaker 2: couple of days. 118 00:05:38,720 --> 00:05:43,240 Speaker 4: Okay, okay, okay. 119 00:05:44,920 --> 00:05:47,359 Speaker 3: Broke in Jeffrey's phone taps on the twenties,