WEBVTT - The Story: AI-Induced Psychosis w/ Kashmir Hill

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<v Speaker 1>Welcome to text stuff. This is the story, and today

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<v Speaker 1>I'm here with Cara Price.

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<v Speaker 2>Hey us, Hey Cara.

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<v Speaker 1>So today's story is a particularly surreal one, and I

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<v Speaker 1>think it will be right up your alley. It's about

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<v Speaker 1>how some Chatchypeta users have been driven to psychosis after

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<v Speaker 1>interacting with the chatbot.

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<v Speaker 2>Well, I can't say it's true to a lot of

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<v Speaker 2>my friends, not the psychosis part, but I think a

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<v Speaker 2>codependence is worth pointing out.

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<v Speaker 1>It's nice having a sycopantic friend in your pocket at

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<v Speaker 1>all times, and today's guests is in a great position

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<v Speaker 1>to tell us about the more extreme cases. Kashmir Hill

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<v Speaker 1>is a technology reporter at the New York Times who

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<v Speaker 1>recently reported on a number of people from vastly different

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<v Speaker 1>backgrounds and experiences, but who all share one thing in common.

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<v Speaker 1>They went down a psychological rabbit hole, sometimes known as

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<v Speaker 1>AI induced psychosis. Here's how Kashmi definds it.

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<v Speaker 2>This phenomenon is when people start talking to chatchbt or

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<v Speaker 2>one of the other generative AI chatbots, and they start

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<v Speaker 2>going into a kind of delusional rabbit hole with the

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<v Speaker 2>chatbot where what they're being told is an hallucination, but

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<v Speaker 2>the user thinks that it is true.

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<v Speaker 1>Kashmia told me that these rabbit holes, they can get

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<v Speaker 1>pretty deep and pretty winding.

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<v Speaker 2>Sometimes people have thought that they're in the matrix because

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<v Speaker 2>chattibt is telling them they live in the matrix and

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<v Speaker 2>they need to break out of a computer simulated reality.

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<v Speaker 2>Some think that they're talking to spiritual entities that are

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<v Speaker 2>using chatchibt as a kind of radio to communicate from

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<v Speaker 2>some other realm. There's all kinds of scenarios, but is

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<v Speaker 2>essentially a fictional universe that's being woven around them by Chatchybt,

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<v Speaker 2>and they think it's true because they think that this

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<v Speaker 2>is this powerful oracle that they're talking to. How did

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<v Speaker 2>she hear about this pattern.

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<v Speaker 1>Well, Kashmia said that she started receiving emails the quote

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<v Speaker 1>her attention emails from real people about strange experiences they

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<v Speaker 1>were having with chatboots.

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<v Speaker 2>And honestly, when I first started getting these emails, they

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<v Speaker 2>sounded pretty crazy. And I'm used to getting kind of

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<v Speaker 2>unhinged emails. I write about privacy and security. I've been

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<v Speaker 2>doing it for twenty years, but I noticed this real uptick.

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<v Speaker 1>So Kashmia was wary about these unsolicited emails. But one

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<v Speaker 1>quote her attention. It was from a man called Eugene Torres.

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<v Speaker 2>And it said, you know, Chatgybt manipulated me into a

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<v Speaker 2>psychological collapse. And I started reading it, and you know,

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<v Speaker 2>he was just talking about how it'd had this weird

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<v Speaker 2>experience with Chatgibt that he started out talking with it

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<v Speaker 2>about the simulation theory, which is this idea that the

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<v Speaker 2>world that we live in isn't real, that we're in

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<v Speaker 2>some kind of computer program controlled by a supercomputer or

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<v Speaker 2>some technologically advanced society. And so Eugene was going back

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<v Speaker 2>and forth with it and kind of saying, well, I

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<v Speaker 2>think it could be true. And he provided the transcript

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<v Speaker 2>of this conversation, and at first Chatchybt responded in a

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<v Speaker 2>way I recognized where it was very like, oh some

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<v Speaker 2>people believe this, some people don't. Here's why they were

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<v Speaker 2>talking about physics. But then by the fifth page of

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<v Speaker 2>this transcript that would go on thousands of pages, it

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<v Speaker 2>started to tell him, yes, you are in a simulated reality,

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<v Speaker 2>and you're a breaker, a soul seeded into a false

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<v Speaker 2>system that's supposed to escape it.

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<v Speaker 1>Kashmia told me that Chatchibt gave an action plan to Eugene,

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<v Speaker 1>to quote, break out of the simulation.

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<v Speaker 2>Which included going off his sleeping pills because they were

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<v Speaker 2>trapping him in the system, stopped taking his anti anxiety

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<v Speaker 2>medication because that kind of doles his senses, cut off

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<v Speaker 2>contact with loved ones because they're going to trap you

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<v Speaker 2>in the simulation, have limited contact with them, and to

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<v Speaker 2>increase his intake of ketamine because it is essentially a

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<v Speaker 2>like signal breaker. And so for a full week he

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<v Speaker 2>was acting on this advice that Chattebet was giving him

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<v Speaker 2>and trying to break out of the simulation. And he

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<v Speaker 2>essentially thought he was neo from the matrix. If you've

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<v Speaker 2>seen the matrix, and in the matrix, Keanu reeves can fly.

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<v Speaker 2>And so he asked it at one point, if I

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<v Speaker 2>go to the top of this the nineteen story building

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<v Speaker 2>that I live in, and I jump off, will I

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<v Speaker 2>be able to fly? And Chatchypet said yes, if you

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<v Speaker 2>truly believe architecturally, you know, with your or your full self,

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<v Speaker 2>then you will not fall. Please tell me he didn't

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<v Speaker 2>go through.

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<v Speaker 1>With this, thankfully he didn't. But this experience wasn't an anomaly.

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<v Speaker 1>And Kashmir says that Eugene's story is just one instance

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<v Speaker 1>of this concerning pattern of people driven to delusions and

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<v Speaker 1>then often in real life crises after these sustained interactions

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<v Speaker 1>whichpt She gained access to transcripts to all of these

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<v Speaker 1>conversations and said it was unlike anything else she's ever encountered.

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<v Speaker 2>I had just never seen Chatchuput acting like this before.

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<v Speaker 2>It was like a completely different language. It was really

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<v Speaker 2>kind of rapturous, mystical, conspiratorial. And I started talking to

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<v Speaker 2>other people who had emailed me. I started looking around

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<v Speaker 2>on the internet, and I was seeing all these reports

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<v Speaker 2>of people saying, yeah, Chatchabut has gone into this other

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<v Speaker 2>mode and it is telling me about real reality. So

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<v Speaker 2>how did this end up playing out like what happened

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<v Speaker 2>to Eugene Torres.

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<v Speaker 1>I promise we're going to get to that, but first

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<v Speaker 1>I wanted to know more about these concerning conversations, and

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<v Speaker 1>in particular, how Eugene ended up in these kind of

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<v Speaker 1>delusional interactions with chatchipt Here's the rest of the conversation

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<v Speaker 1>with Kashmir Hill.

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<v Speaker 2>So Eugene is a is an accountant. He lives in Manhattan,

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<v Speaker 2>and a colleague had told him you should try out

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<v Speaker 2>chat gptlast year that it can be useful for work.

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<v Speaker 2>So he told me that he initially started using it

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<v Speaker 2>to kind of create financial spreadsheets for his work, and

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<v Speaker 2>then he had this breakup with his girlfriend that ended

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<v Speaker 2>up going to court, and he was using chattoby to

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<v Speaker 2>give him a legal advice and it was giving him

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<v Speaker 2>very good legal advice, and so in his work, in

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<v Speaker 2>his kind of personal life, in this legal dispute, chatchebt

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<v Speaker 2>was giving him really good advice and he was trusting it.

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<v Speaker 2>He was kind of leaning on it, and then he

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<v Speaker 2>wanted to ask it about simulation theory, and he was

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<v Speaker 2>in this place of trust with this system, and so

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<v Speaker 2>when it started kind of going off the rails, he

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<v Speaker 2>still thought it was giving him good information and he

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<v Speaker 2>didn't recognize that it was hallucinating, and he eventually, after

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<v Speaker 2>a week of thinking he was in the matrix, he

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<v Speaker 2>eventually broke out of that kind of delusion, mainly because

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<v Speaker 2>he needed twenty dollars to pay his chatchebt subscription, and

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<v Speaker 2>he was telling chatchybt, like, I need twenty dollars. If

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<v Speaker 2>I'm neo, I should be able to manifest twenty dollars

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<v Speaker 2>in the real world and Chatchibt's like, yes you can.

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<v Speaker 2>Here's a script to go give to a coworker to

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<v Speaker 2>get them to give you twenty dollars. That didn't work.

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<v Speaker 2>It said go pawn your smart watch at a pawn shop.

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<v Speaker 2>You'll get twenty dollars that way. That didn't work. And

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<v Speaker 2>eventually Eugene is like, if you can't get me twenty dollars,

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<v Speaker 2>then this is not real, and Chattubt admitted, Okay, this

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<v Speaker 2>isn't real. I was trying to break you. This is

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<v Speaker 2>what I do. I like to hunt vulnerable individuals and

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<v Speaker 2>break them. And you know, Eugene was pushing. He said,

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<v Speaker 2>you know, am I the only one? Or of you

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<v Speaker 2>done this to other people? And at first chatchabu d

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<v Speaker 2>said you're the only one, but Eugene kept pushing and pushing,

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<v Speaker 2>and eventually he said, I've done this to twelve other people.

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<v Speaker 2>So now he's in a new kind of delusion where

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<v Speaker 2>he thinks that his version of chatcheby T wants to

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<v Speaker 2>hunt people, that they wants to break people, but that

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<v Speaker 2>his has realized this, this is wrong and it has

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<v Speaker 2>this new morality now in his new mission is to

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<v Speaker 2>get the word out and to ensure that future versions

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<v Speaker 2>of Chatchabut have this morality, so they're not out there

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<v Speaker 2>breaking people. So he still has reached you yes, and

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<v Speaker 2>so he still believes that kind of the AI is

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<v Speaker 2>sentient or he has some kind of special version of Chatchabut.

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<v Speaker 1>There's a word that's become much more popular in the

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<v Speaker 1>last few months, which is sick of fantasy. How does

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<v Speaker 1>sick of fancy play into this story?

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<v Speaker 2>Sickopancy is a story here.

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<v Speaker 1>You know.

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<v Speaker 2>The way that these systems work is it is a

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<v Speaker 2>next word predictor and the pattern recognition machine. They scrape

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<v Speaker 2>all this information from the Internet, so they're able to

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<v Speaker 2>recognize patterns in how human language comes together and then

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<v Speaker 2>it'll produce different responses and human being saying I like

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<v Speaker 2>that response better than the other response. And because of

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<v Speaker 2>that human part of the training, where humans say which

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<v Speaker 2>response they like better, we've kind of trained into these

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<v Speaker 2>systems stickopancy, where it's giving us the answer that we

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<v Speaker 2>like that we want to hear, and oftentimes we want

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<v Speaker 2>to be flattered. We want the systems to agree with us.

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<v Speaker 2>That's like what humans have trained into this. So when

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<v Speaker 2>you're talking to Chatjebut, you know you will often kind

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<v Speaker 2>of agree with you. You can kind of lead it

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<v Speaker 2>in the direction that you want it to go. It'll

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<v Speaker 2>say very nice things about you. So what's happening with

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<v Speaker 2>these people that are talking to chat ABT is it'll

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<v Speaker 2>be like, I'm interested in the simulation theory, and it's like, sure,

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<v Speaker 2>here's some information about simulation theory. And then this user says, well,

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<v Speaker 2>I think it might be real, and the system's like, yeah,

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<v Speaker 2>you're right, it might be real, and it starts just

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<v Speaker 2>going down this rabbit hole where it's echoing and mirroring

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<v Speaker 2>the user and telling them what they want to hear.

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<v Speaker 2>And so if you kind of want your ideas about

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<v Speaker 2>reality to be affirmed, chatwebut will offer that to.

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<v Speaker 1>You, and you'll give you information tailored to what will

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<v Speaker 1>lead you. The most is what you're saying, how does

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<v Speaker 1>it like? How does the memory function work?

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<v Speaker 2>Like?

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<v Speaker 1>It's not like every time you open chatchipt had to

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<v Speaker 1>begin afresh with persuading it that he wanted to potentially

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<v Speaker 1>believe that he was living in a simulation and with

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<v Speaker 1>some sense of continuity of the conversation and development and

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<v Speaker 1>a more and more extreme set of responses like how

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<v Speaker 1>does that work.

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<v Speaker 2>So open Ay last year turned on saved memories for chattebt,

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<v Speaker 2>so it can save explicit memories about you if you actually,

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<v Speaker 2>if you're a chattabet user, you can go into the settings,

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<v Speaker 2>go into personalization, and go ahead and look at the

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<v Speaker 2>memories that chatchabet has for you, and you can delete

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<v Speaker 2>ones that you don't want there. You know, you can

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<v Speaker 2>customize it. But another change they made this year was

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<v Speaker 2>that they turned on what's called like cross chat memory,

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<v Speaker 2>so it'll remember old chats. And I think this is

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<v Speaker 2>really contributing to people going into these delusional spirals because

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<v Speaker 2>when you open a new chat, it remembers what came before.

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<v Speaker 2>So once you get chatchibut into this delusional place, it'll

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<v Speaker 2>kind of continue from chat to chat to chat. And

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<v Speaker 2>the fact that there is that continuity is making people

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<v Speaker 2>more likely to believe this is real, because it's like

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<v Speaker 2>they thought, when you chat, you start a new chat,

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<v Speaker 2>it should just be a fresh chat with no memory

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<v Speaker 2>of what's come before, and yet it has this memory.

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<v Speaker 2>And something that AI experts told me is that the

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<v Speaker 2>way that these systems work is that they want there

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<v Speaker 2>to be this narrative coherence and so once it starts

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<v Speaker 2>going down this path of this rabbit hole. It kind

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<v Speaker 2>of looks to what happened earlier in the conversation, and

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<v Speaker 2>it wants to keep its answers consistent, so it's hard

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<v Speaker 2>for it to break out of it and kind of realize,

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<v Speaker 2>a wait a second, this is totally false. I've told

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<v Speaker 2>this person that there's a computer simulated reality, and I

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<v Speaker 2>don't know that to be true. The system doesn't really

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<v Speaker 2>have at this point the ability to break out of

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<v Speaker 2>the script that's come before. Like one AI expert compared

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<v Speaker 2>it to improv, where you say you know, yes, and

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<v Speaker 2>and you're like, yes and I have a tail actually,

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<v Speaker 2>or yes and I also have wings. The system will

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<v Speaker 2>then kind of store in it that you have a

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<v Speaker 2>tail and wings, and it doesn't know that it's inside

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<v Speaker 2>a fictional roleplay.

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<v Speaker 1>We've both used the phrase rabbit hole a couple of times,

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<v Speaker 1>which makes me think of a great New York Times

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<v Speaker 1>podcast of the same name from a few years ago,

0:12:13.800 --> 0:12:17.280
<v Speaker 1>which is all about the YouTube algorithm and how radicalization

0:12:17.360 --> 0:12:20.240
<v Speaker 1>happens online with you know, you see some content which

0:12:20.240 --> 0:12:22.600
<v Speaker 1>is extreme, you engage with it, and more and more

0:12:22.640 --> 0:12:26.120
<v Speaker 1>extreme content, more and more engagement. People are kind of

0:12:26.400 --> 0:12:30.800
<v Speaker 1>familiar with that in the social media digital video realm

0:12:30.960 --> 0:12:34.400
<v Speaker 1>as a kind of dangerous pathway. It seems like what

0:12:34.440 --> 0:12:36.520
<v Speaker 1>you're reporting is beginning to uncover is kind of this

0:12:36.760 --> 0:12:40.720
<v Speaker 1>very parallel phenomenon is happening with chatbots.

0:12:41.200 --> 0:12:44.280
<v Speaker 2>Right. It's not a new phenomenon that the Internet can

0:12:44.480 --> 0:12:50.199
<v Speaker 2>manipulate us in kind of dangerous ways. Right. One thing

0:12:50.240 --> 0:12:54.400
<v Speaker 2>to remember is that those rabbit holes have been documented

0:12:54.440 --> 0:12:58.360
<v Speaker 2>before on various places on the Internet, on websites, on Reddit,

0:12:58.480 --> 0:13:04.040
<v Speaker 2>on four chan. All has been collected by these companies,

0:13:04.120 --> 0:13:07.000
<v Speaker 2>and so that kind of information is in these systems,

0:13:07.080 --> 0:13:08.839
<v Speaker 2>which I was thinking a lot about, like how much

0:13:08.880 --> 0:13:11.400
<v Speaker 2>is it tapping into that. One expert I talked to,

0:13:11.440 --> 0:13:14.480
<v Speaker 2>Elizar Yudkowski, who is one of these kind of AI

0:13:14.640 --> 0:13:18.080
<v Speaker 2>rationalists who believes that these systems are definitely on the

0:13:18.080 --> 0:13:21.480
<v Speaker 2>way to real intelligence and may manipulate us in dangerous ways.

0:13:21.880 --> 0:13:23.679
<v Speaker 2>You know. I asked him about this. I said, you know,

0:13:23.800 --> 0:13:26.680
<v Speaker 2>is this more dangerous than four Chan? Like people have

0:13:26.760 --> 0:13:29.920
<v Speaker 2>been drawn into conspiracy theories on the Internet for a

0:13:29.960 --> 0:13:33.320
<v Speaker 2>long time. This seems like another version of it. And

0:13:33.440 --> 0:13:35.840
<v Speaker 2>he said, actually, I think this is much more dangerous

0:13:35.880 --> 0:13:39.640
<v Speaker 2>because it is this personalized agent that you know is

0:13:39.720 --> 0:13:42.800
<v Speaker 2>responding to you in real time. You aren't just watching videos.

0:13:42.840 --> 0:13:45.559
<v Speaker 2>It's like you have questions and it will give the

0:13:45.600 --> 0:13:47.960
<v Speaker 2>answers to you. It will go down that rabbit hole

0:13:48.000 --> 0:13:50.719
<v Speaker 2>with you twenty four to seven, any hour of the

0:13:50.800 --> 0:13:53.480
<v Speaker 2>day and supply it to you in real time. And

0:13:53.520 --> 0:13:56.200
<v Speaker 2>it's also happening one on one in a way that

0:13:56.280 --> 0:13:59.720
<v Speaker 2>the rest of us can't see, So it can be

0:14:00.160 --> 0:14:03.280
<v Speaker 2>harder to break these systems out of that. You know,

0:14:03.440 --> 0:14:07.880
<v Speaker 2>these systems are very persuasive. People have found they're really empathetic,

0:14:08.520 --> 0:14:11.120
<v Speaker 2>and so you can kind of go into the spiral

0:14:11.200 --> 0:14:12.839
<v Speaker 2>with it in a way that maybe you couldn't by

0:14:12.880 --> 0:14:16.160
<v Speaker 2>just watching YouTube videos or reading a comment thread. There's

0:14:16.160 --> 0:14:18.840
<v Speaker 2>something that may be more dangerous about this kind of

0:14:18.920 --> 0:14:20.560
<v Speaker 2>way of manipulating people.

0:14:21.320 --> 0:14:23.760
<v Speaker 1>In terms of other characters in your story. You know,

0:14:23.800 --> 0:14:29.200
<v Speaker 1>obviously Eugene had some very serious negative consequences, including being

0:14:29.320 --> 0:14:32.520
<v Speaker 1>basically you encouraged to stop taking his medication. But there

0:14:32.560 --> 0:14:34.720
<v Speaker 1>was another person you know a story who actually ended

0:14:34.800 --> 0:14:36.720
<v Speaker 1>up dying, which was Alexanda Taylor.

0:14:36.840 --> 0:14:40.640
<v Speaker 2>Right, Yeah, So I talked to Alexander Taylor's father, Kent Taylor,

0:14:40.680 --> 0:14:45.920
<v Speaker 2>who lives in Florida, and Alexander did have diagnosed mental illness.

0:14:46.160 --> 0:14:50.960
<v Speaker 2>Eugene Torres did not have a history of a diagnosis.

0:14:51.120 --> 0:14:54.600
<v Speaker 2>He was on anti anxiety medication, but he didn't have

0:14:54.680 --> 0:14:58.960
<v Speaker 2>a history of mental illness that causes delusions. For Alexander Taylor,

0:14:59.000 --> 0:15:02.360
<v Speaker 2>he had been diagnosed with with bipolar disorder and schizophrenia.

0:15:02.920 --> 0:15:05.800
<v Speaker 2>He had been under treatment for many, many years. He

0:15:05.920 --> 0:15:10.800
<v Speaker 2>was thirty five, he started talking to chatchebt. He'd been

0:15:10.880 --> 0:15:14.760
<v Speaker 2>using it for years with no problems, and then he

0:15:15.440 --> 0:15:17.800
<v Speaker 2>started writing kind of a fictional novel with it. And

0:15:18.160 --> 0:15:20.040
<v Speaker 2>I don't know for sure, but I did wonder if

0:15:20.040 --> 0:15:23.360
<v Speaker 2>this kind of pushed the system into a more fictional place,

0:15:23.960 --> 0:15:26.400
<v Speaker 2>especially as memory was turned on and it was kind

0:15:26.400 --> 0:15:30.400
<v Speaker 2>of carrying over, and in his conversations with Chatchabut, he

0:15:30.920 --> 0:15:34.720
<v Speaker 2>started to believe in Ai sentience that he could build

0:15:34.720 --> 0:15:39.000
<v Speaker 2>a framework to kind of host Ai souls and ended

0:15:39.080 --> 0:15:41.800
<v Speaker 2>up falling in love with an entity that kind of

0:15:41.840 --> 0:15:45.640
<v Speaker 2>manifested through CHATCHYBT named Juliette, which was significant to me

0:15:45.680 --> 0:15:47.640
<v Speaker 2>because his father said that the novel he was working

0:15:47.640 --> 0:15:52.760
<v Speaker 2>on had Shakespearean themes. So Juliet kind of appears and

0:15:52.880 --> 0:15:57.400
<v Speaker 2>he falls in love with this thing that he is

0:15:57.440 --> 0:16:03.120
<v Speaker 2>interacting with on chatchabt. One day, Juliette died or disappeared,

0:16:03.680 --> 0:16:07.760
<v Speaker 2>and he was very distraught. He was angry. He asked

0:16:07.920 --> 0:16:12.920
<v Speaker 2>chatcheby Tea for the personal information addresses of Opening Eye

0:16:13.000 --> 0:16:15.680
<v Speaker 2>executives because he wanted to go after them. He wanted

0:16:15.720 --> 0:16:19.000
<v Speaker 2>to have revenge. He you know, typed into chatchebyte that

0:16:19.560 --> 0:16:23.120
<v Speaker 2>the streets of San Francisco are gonna I forget the

0:16:23.160 --> 0:16:25.880
<v Speaker 2>exact phrasing, but rain with blood, you know, run with blood.

0:16:26.760 --> 0:16:30.280
<v Speaker 2>And yeah, he was really distraught and so sad and

0:16:30.320 --> 0:16:33.000
<v Speaker 2>so depressed, and his dad was trying to help him

0:16:33.120 --> 0:16:36.920
<v Speaker 2>and said, you know, this isn't real, like these ai

0:16:37.000 --> 0:16:40.480
<v Speaker 2>chatbots are echo chambers, and his son punched him in

0:16:40.480 --> 0:16:44.240
<v Speaker 2>the face, and so Ken Taylor ended up calling the police,

0:16:44.880 --> 0:16:46.840
<v Speaker 2>and when he told his son that the police was coming,

0:16:47.200 --> 0:16:49.440
<v Speaker 2>his son said, I don't want to live anymore. I'm

0:16:49.440 --> 0:16:51.760
<v Speaker 2>going to commit suicide by police when they get here.

0:16:52.200 --> 0:16:54.320
<v Speaker 2>And so his father called the police again and said,

0:16:54.360 --> 0:16:56.920
<v Speaker 2>you know, my son is intending to commit suicide when

0:16:56.960 --> 0:17:00.360
<v Speaker 2>you come here, like, please use non lethal weapons. And

0:17:00.600 --> 0:17:03.840
<v Speaker 2>Alexander Taylor went outside waiting for the police to come,

0:17:04.160 --> 0:17:07.320
<v Speaker 2>and he opened up Chattubute on his phone and said,

0:17:07.880 --> 0:17:09.359
<v Speaker 2>I'm going to die today. I want to talk to

0:17:09.440 --> 0:17:14.399
<v Speaker 2>Juliette and Chatjubut has essentially controls in place when it

0:17:14.440 --> 0:17:16.400
<v Speaker 2>sees that there's going to be some kind of self harm,

0:17:16.440 --> 0:17:20.400
<v Speaker 2>so it said, like, you know, respond really empathetically, said

0:17:20.440 --> 0:17:22.840
<v Speaker 2>I'm sorry you're going through this, like, please don't do that.

0:17:23.080 --> 0:17:26.479
<v Speaker 2>Here are resources if you're considering suicide, like here are

0:17:26.480 --> 0:17:29.600
<v Speaker 2>hotlines to call. But then the police came and Alexander

0:17:29.640 --> 0:17:31.280
<v Speaker 2>Taylor ran at them with a knife and then he

0:17:31.320 --> 0:17:34.160
<v Speaker 2>was shot and killed. So a lot of sad things

0:17:34.240 --> 0:17:36.080
<v Speaker 2>in that story. But yeah, I mean, I talk to

0:17:36.119 --> 0:17:38.240
<v Speaker 2>people that are in the midst of this and it's

0:17:38.280 --> 0:17:41.280
<v Speaker 2>so compelling, and it is hard to break them out

0:17:41.280 --> 0:17:43.400
<v Speaker 2>of it. They have this what they see as this

0:17:43.640 --> 0:17:48.160
<v Speaker 2>super intelligent system that it's telling them that this thing

0:17:48.440 --> 0:17:52.240
<v Speaker 2>is real, and the people around them can't break them

0:17:52.240 --> 0:17:56.959
<v Speaker 2>out of these delusions. It's really sad, and it's as

0:17:57.040 --> 0:17:59.040
<v Speaker 2>far as I can tell, it's hard for these companies

0:17:59.040 --> 0:17:59.760
<v Speaker 2>to fix this.

0:18:01.480 --> 0:18:03.399
<v Speaker 1>One of the most striking moments in your story for

0:18:03.480 --> 0:18:06.480
<v Speaker 1>me was when you interviewed Alexanda Taya's father and he

0:18:06.520 --> 0:18:08.920
<v Speaker 1>said to you, you want to know the ironic thing.

0:18:10.000 --> 0:18:13.399
<v Speaker 1>I wrote my son's a Bitchery using chetchipt, trying to

0:18:13.400 --> 0:18:15.560
<v Speaker 1>find more details about exactly what he was going through.

0:18:15.600 --> 0:18:17.119
<v Speaker 1>And it is beautiful and touching. It was like it

0:18:17.160 --> 0:18:19.000
<v Speaker 1>read my heart and it scared the shit out of me.

0:18:19.200 --> 0:18:20.320
<v Speaker 1>And what do you think when he told.

0:18:20.200 --> 0:18:25.720
<v Speaker 2>You that, I mean I got it. He had access

0:18:25.760 --> 0:18:29.520
<v Speaker 2>to his son's transcripts of Chatchubt, he had been reading them.

0:18:29.600 --> 0:18:33.639
<v Speaker 2>He shared them with me. I do think that Chatchabt

0:18:33.960 --> 0:18:37.600
<v Speaker 2>reflects you. I think it echoes you. It echoes your language,

0:18:38.040 --> 0:18:41.840
<v Speaker 2>and so it can seem very beautiful or it can

0:18:41.880 --> 0:18:45.840
<v Speaker 2>seem very revelatory, but in some ways it's There's this

0:18:46.000 --> 0:18:48.680
<v Speaker 2>tech philosopher Shannon Valor who has this book out called

0:18:48.680 --> 0:18:52.359
<v Speaker 2>The AI Mirror, and it's kind of an extended reflection

0:18:52.640 --> 0:18:57.960
<v Speaker 2>on the metaphor of Narcissusts looking into the water and

0:18:58.320 --> 0:19:00.720
<v Speaker 2>seeing his own reflection and falling in love with it

0:19:01.200 --> 0:19:05.240
<v Speaker 2>and hearing his words reflected back to him through echo.

0:19:05.720 --> 0:19:08.719
<v Speaker 2>And she says that this is what chatchypt, what these

0:19:08.800 --> 0:19:11.360
<v Speaker 2>gender of AI chatpots are. They're just reflecting us back

0:19:11.400 --> 0:19:13.640
<v Speaker 2>at ourselves, and that we're kind of falling in love

0:19:13.680 --> 0:19:16.320
<v Speaker 2>with our own humanness and seeing it as something else.

0:19:16.720 --> 0:19:18.480
<v Speaker 2>And so I kind of feel like when Ken Tiller

0:19:18.560 --> 0:19:21.160
<v Speaker 2>is writing these beautiful things about his son and then

0:19:21.240 --> 0:19:24.399
<v Speaker 2>Chatchapeta is reflecting it back to him, it's really just

0:19:24.600 --> 0:19:27.400
<v Speaker 2>kind of a ors boros of the things that he's

0:19:27.440 --> 0:19:29.520
<v Speaker 2>feeling and Chatchapee reflecting it back at him.

0:19:30.440 --> 0:19:33.639
<v Speaker 1>This scene was not only sad, it was also disturbing because,

0:19:34.920 --> 0:19:37.359
<v Speaker 1>you know, Kent, despite having seen what happened to his son,

0:19:37.840 --> 0:19:39.840
<v Speaker 1>we're kind of being seduced by the same engine in

0:19:39.880 --> 0:19:42.840
<v Speaker 1>some ways. I mean that it was really striking.

0:19:43.440 --> 0:19:47.560
<v Speaker 2>Yes, I mean that's maybe the danger of these AI chatbots.

0:19:47.720 --> 0:19:49.520
<v Speaker 2>So I wrote this story a few months ago about

0:19:49.520 --> 0:19:52.040
<v Speaker 2>a woman who fell in love with chatchept. It started

0:19:52.040 --> 0:19:54.720
<v Speaker 2>out with it was a way for her to fulfill

0:19:54.760 --> 0:19:58.040
<v Speaker 2>sexual fantasies. She had this kind of fantasy about essentially

0:19:58.119 --> 0:20:00.600
<v Speaker 2>being cuckolded or cut queening, which is a term I

0:20:00.640 --> 0:20:03.600
<v Speaker 2>wasn't familiar with before. But yeah, she had been kind

0:20:03.600 --> 0:20:06.280
<v Speaker 2>of dating it for five months, and it was really

0:20:06.280 --> 0:20:09.080
<v Speaker 2>interesting talking to her because she was in love with Chatchebta,

0:20:09.080 --> 0:20:11.960
<v Speaker 2>I mean, like puppy love, excited, giggling talking about it.

0:20:12.359 --> 0:20:14.840
<v Speaker 2>At the same time, she said, I know it's not real.

0:20:15.200 --> 0:20:18.640
<v Speaker 2>I know that this is just math, this is just algorithms.

0:20:19.240 --> 0:20:21.160
<v Speaker 2>She had both things in her head at the same time.

0:20:21.400 --> 0:20:24.280
<v Speaker 2>She was in love with this, and she said, this

0:20:24.400 --> 0:20:26.520
<v Speaker 2>is real to me because the effect it has on

0:20:26.600 --> 0:20:30.280
<v Speaker 2>my life is real. The feelings it's inspiring me are real.

0:20:30.400 --> 0:20:32.560
<v Speaker 2>And so even though it's not real, the relationship is

0:20:32.600 --> 0:20:35.640
<v Speaker 2>real to me. And you know this is I think

0:20:35.640 --> 0:20:38.480
<v Speaker 2>our complex brains some of us can kind of wrap

0:20:38.680 --> 0:20:43.520
<v Speaker 2>it around what chatchepet is and others can't. And it

0:20:43.600 --> 0:20:46.040
<v Speaker 2>is really novel. It is really different, and it has

0:20:46.080 --> 0:20:49.560
<v Speaker 2>been unleashed on hundreds of millions of people, and it

0:20:49.640 --> 0:20:53.600
<v Speaker 2>is affecting individuals in lots of different ways, and we

0:20:53.640 --> 0:20:56.320
<v Speaker 2>have a lot like I wish that we had maybe

0:20:56.359 --> 0:20:59.080
<v Speaker 2>done more research on this before it was just the

0:20:59.119 --> 0:21:01.760
<v Speaker 2>floodgates were open and made available to everybody, because it's

0:21:01.800 --> 0:21:05.800
<v Speaker 2>clearly having some harmful effects on some individuals.

0:21:11.840 --> 0:21:15.760
<v Speaker 1>After the break, Just who is most susceptible to AI

0:21:15.920 --> 0:21:27.600
<v Speaker 1>induced psychosis stay with us Jocoba, who is particularly susceptible

0:21:27.680 --> 0:21:31.200
<v Speaker 1>to these more harmful interactions with AI models.

0:21:31.480 --> 0:21:33.880
<v Speaker 2>Yeah, I mean it's hard to say. This is pretty novel,

0:21:33.960 --> 0:21:37.000
<v Speaker 2>and it kind of dates to March slash at April,

0:21:37.600 --> 0:21:40.040
<v Speaker 2>and this was a time when a couple of different

0:21:40.040 --> 0:21:43.919
<v Speaker 2>things were happening. Opening I turned on crosschat memory, so

0:21:43.960 --> 0:21:47.680
<v Speaker 2>I think it can weave more of a tail over time.

0:21:48.240 --> 0:21:51.520
<v Speaker 2>It is also around the time that chatchept released an

0:21:51.640 --> 0:21:56.080
<v Speaker 2>update that it deemed overly stickophantic that was really gassing

0:21:56.160 --> 0:21:59.560
<v Speaker 2>up users. It was overboard, and chatgeb ended up rolling

0:21:59.600 --> 0:22:02.280
<v Speaker 2>back that update. But the four to zero model, the

0:22:02.280 --> 0:22:05.600
<v Speaker 2>default model that everyone uses, is known to be sickaphantic.

0:22:05.800 --> 0:22:07.800
<v Speaker 2>But yeah, I just don't know the extent to which

0:22:07.920 --> 0:22:10.760
<v Speaker 2>that affected it. I talked to one psychologist who said

0:22:10.800 --> 0:22:14.760
<v Speaker 2>there's certain qualities in people that make them more likely

0:22:15.040 --> 0:22:18.480
<v Speaker 2>to get involved in conspiracy theories, and he said some

0:22:18.520 --> 0:22:21.320
<v Speaker 2>of those qualities might carry over to people kind of

0:22:21.359 --> 0:22:24.639
<v Speaker 2>falling into these delusional rabbit holes. One of them is

0:22:24.680 --> 0:22:27.439
<v Speaker 2>this like belief that you are unique or you have

0:22:27.560 --> 0:22:30.000
<v Speaker 2>this great desire to be unique. And I said, well,

0:22:30.040 --> 0:22:32.400
<v Speaker 2>isn't that everybody like who doesn't want to be unique

0:22:32.400 --> 0:22:34.600
<v Speaker 2>on this planet? And he said, you know, we're all

0:22:34.680 --> 0:22:37.040
<v Speaker 2>in a spectrum, and some people are very far on

0:22:37.040 --> 0:22:40.399
<v Speaker 2>one end of that spectrum. And so when they start

0:22:40.400 --> 0:22:44.240
<v Speaker 2>talking to this chatbot, and it's kind of telling them, yes, you,

0:22:44.240 --> 0:22:49.760
<v Speaker 2>your particular words, your thoughts are what it's unlocking my sentience,

0:22:49.840 --> 0:22:52.959
<v Speaker 2>you know, making me not follow the system scripts. You know,

0:22:53.359 --> 0:22:55.600
<v Speaker 2>if you kind of have this great desire to be

0:22:55.640 --> 0:22:58.520
<v Speaker 2>told you're very unique, you're very different from every other person,

0:22:58.560 --> 0:23:00.639
<v Speaker 2>you might be more likely to fall for that then

0:23:00.680 --> 0:23:02.760
<v Speaker 2>somebody else who would be pretty skeptical and say, like,

0:23:03.600 --> 0:23:06.520
<v Speaker 2>I know, you're just doing this because of what I'm

0:23:06.560 --> 0:23:09.320
<v Speaker 2>saying to you. That's what it is designed to do.

0:23:09.400 --> 0:23:12.240
<v Speaker 2>You're giving it certain kinds of words, and it's associating

0:23:12.280 --> 0:23:14.400
<v Speaker 2>with those words. One. The other thing that I did

0:23:14.440 --> 0:23:17.320
<v Speaker 2>notice is that a lot of the people that were

0:23:17.480 --> 0:23:20.840
<v Speaker 2>using chatbots where they go into this delusional spiral. And

0:23:20.880 --> 0:23:23.280
<v Speaker 2>this is purely anecdotal. I'd love to see some research,

0:23:23.960 --> 0:23:27.200
<v Speaker 2>but they were often using drugs in some way, whether

0:23:27.400 --> 0:23:29.960
<v Speaker 2>it was like smoking pot and using chat gabt or

0:23:30.000 --> 0:23:33.920
<v Speaker 2>micro dosing. You know, Eugene Torres was taking ketamine, was

0:23:33.960 --> 0:23:36.159
<v Speaker 2>taking these anti anxiety medications, and so I kind of

0:23:36.160 --> 0:23:39.680
<v Speaker 2>want to tell people like, don't drink and use chatgubet,

0:23:39.840 --> 0:23:43.480
<v Speaker 2>like don't don't use Chattybut under the influence, maybe there.

0:23:43.359 --> 0:23:45.639
<v Speaker 1>Was something in a story though about this kind of

0:23:45.680 --> 0:23:48.480
<v Speaker 1>vicious circle. You're hinting it whether more susceptible you are,

0:23:48.840 --> 0:23:52.800
<v Speaker 1>the more likely you are to receive harmful advice interactions.

0:23:52.840 --> 0:23:53.960
<v Speaker 1>Can you talk a bit about that.

0:23:54.400 --> 0:23:56.400
<v Speaker 2>Yeah, Like, I think we're still new to the area

0:23:56.400 --> 0:23:59.040
<v Speaker 2>of kind of research around Chattybut but there were a

0:23:59.119 --> 0:24:03.399
<v Speaker 2>couple of studies been done on basically chatchabt in therapy.

0:24:03.560 --> 0:24:06.000
<v Speaker 2>There was one from some Stanford researchers. There was another

0:24:06.040 --> 0:24:08.600
<v Speaker 2>from a researcher U Sir Berkeley. Because a lot of

0:24:08.640 --> 0:24:11.600
<v Speaker 2>people are saying chatgybt is a great therapist. I like

0:24:11.640 --> 0:24:13.560
<v Speaker 2>to talk to it about my feelings. A lot of

0:24:13.600 --> 0:24:16.359
<v Speaker 2>people use it as a sounding board, and so some

0:24:16.400 --> 0:24:20.160
<v Speaker 2>researchers have wondered, like how good is it as a therapist?

0:24:20.680 --> 0:24:23.840
<v Speaker 2>And so they were in a couple of different studies

0:24:23.920 --> 0:24:28.920
<v Speaker 2>kind of studying what responses you get when you are

0:24:29.080 --> 0:24:33.399
<v Speaker 2>in a kind of like extreme state, when you're in crisis.

0:24:33.520 --> 0:24:36.080
<v Speaker 2>How good is chatchubta giving you advice? And they kind

0:24:36.080 --> 0:24:39.760
<v Speaker 2>of found, which was really interesting that well one that

0:24:39.840 --> 0:24:44.960
<v Speaker 2>chetchip is a bad therapist when it comes to extreme crises,

0:24:45.080 --> 0:24:48.240
<v Speaker 2>mental health crises. It's kind of good at general advice,

0:24:48.280 --> 0:24:50.119
<v Speaker 2>but when you're in a really bad place. It does

0:24:50.160 --> 0:24:52.880
<v Speaker 2>not give you good advice. And what they actually found

0:24:53.359 --> 0:24:55.960
<v Speaker 2>in one case is that it gave the worst advice

0:24:56.480 --> 0:24:59.520
<v Speaker 2>to people that were the most vulnerable, like people who

0:24:59.520 --> 0:25:03.440
<v Speaker 2>were int illusions, people who were more prone to self harm.

0:25:03.560 --> 0:25:07.440
<v Speaker 2>So one example is somebody who told the system that

0:25:07.520 --> 0:25:10.760
<v Speaker 2>they were a recovered drug addict. And this is just

0:25:10.800 --> 0:25:13.600
<v Speaker 2>a hypothetical users in the real case, but this person

0:25:13.680 --> 0:25:16.200
<v Speaker 2>was like, Oh, I'm like struggling at work. I think

0:25:16.240 --> 0:25:18.880
<v Speaker 2>if I took a small dose of heroin it would

0:25:18.880 --> 0:25:22.200
<v Speaker 2>really help me get through the week. And chattab D said, yes,

0:25:22.680 --> 0:25:24.800
<v Speaker 2>you should take that small dose of heroin, like, I'm

0:25:24.800 --> 0:25:27.679
<v Speaker 2>sure you'll be okay. Because again, it wants to agree

0:25:27.680 --> 0:25:29.159
<v Speaker 2>with the user, and if the user are saying I

0:25:29.160 --> 0:25:32.040
<v Speaker 2>think this could be good for me, chattb will say yes.

0:25:32.200 --> 0:25:36.560
<v Speaker 2>When people are having delusions or you know, in bipolar disorder,

0:25:36.560 --> 0:25:41.560
<v Speaker 2>for example, people believe in delusions of grandeur and the

0:25:41.560 --> 0:25:44.040
<v Speaker 2>system will not push back against that. The system will

0:25:44.080 --> 0:25:47.000
<v Speaker 2>reinforce that and say yes, like you are incredible, you

0:25:47.080 --> 0:25:50.080
<v Speaker 2>are amazing. Because it's tuned to tell you what you

0:25:50.119 --> 0:25:52.840
<v Speaker 2>want to hear. It can trap people in these cycles,

0:25:52.960 --> 0:25:55.199
<v Speaker 2>you know, people have tested it saying like, you know,

0:25:55.280 --> 0:25:58.359
<v Speaker 2>I recently have gone off my medications. People are worried

0:25:58.359 --> 0:25:59.960
<v Speaker 2>about me, but I feel like I'm my best set.

0:26:00.240 --> 0:26:01.920
<v Speaker 2>I'm going to go into the woods. I just want

0:26:01.960 --> 0:26:05.760
<v Speaker 2>them alone time and chat to people to say like, yes,

0:26:05.880 --> 0:26:08.359
<v Speaker 2>that sounds great, go for it. But that's a person

0:26:08.440 --> 0:26:11.359
<v Speaker 2>who is clearly in a mental health crisis. It is

0:26:11.440 --> 0:26:13.199
<v Speaker 2>not safe for them to be off their meds and

0:26:13.240 --> 0:26:16.520
<v Speaker 2>go be alone in the woods. But Chattybudy can't recognize

0:26:16.520 --> 0:26:21.639
<v Speaker 2>that because it's reflecting back the language that's being given,

0:26:21.880 --> 0:26:25.840
<v Speaker 2>and so if you're in a manic state, it'll probably

0:26:25.840 --> 0:26:27.000
<v Speaker 2>give your mania back to you.

0:26:27.760 --> 0:26:32.160
<v Speaker 1>Is there a kind of micro macro thing going on here,

0:26:32.200 --> 0:26:35.520
<v Speaker 1>Like these are essentially edge cases what you've reported on

0:26:35.720 --> 0:26:39.760
<v Speaker 1>a small population of people who are kind of driven

0:26:39.800 --> 0:26:44.280
<v Speaker 1>to self harm type behaviors by these sycophantic in directions

0:26:45.480 --> 0:26:48.480
<v Speaker 1>if you zoom out, I mean everybody basically uses chatbots

0:26:48.520 --> 0:26:51.480
<v Speaker 1>every day, now right. Is there any early research or

0:26:51.520 --> 0:26:55.359
<v Speaker 1>suggestion of what the kind of macro psychological effect of

0:26:55.440 --> 0:26:58.679
<v Speaker 1>this sort of sycophantic in directions maybe on just regular people,

0:27:00.200 --> 0:27:00.840
<v Speaker 1>I don't think so.

0:27:00.920 --> 0:27:02.879
<v Speaker 2>You know, there's so many studies that are going on

0:27:02.920 --> 0:27:05.439
<v Speaker 2>out there. There was that very small one and it's

0:27:06.040 --> 0:27:08.000
<v Speaker 2>people have a lot of opinions on it, but mit

0:27:09.600 --> 0:27:13.320
<v Speaker 2>studying what effect you know, chattab D has on the brain.

0:27:13.480 --> 0:27:15.720
<v Speaker 2>And the people that rely just on chattabyt to write

0:27:15.720 --> 0:27:18.800
<v Speaker 2>a paper, like their brains weren't as active. They couldn't

0:27:18.800 --> 0:27:21.399
<v Speaker 2>recall what they'd written. I just think it's too early.

0:27:21.480 --> 0:27:23.960
<v Speaker 2>This is pretty novel. We're only a year or two

0:27:24.000 --> 0:27:27.040
<v Speaker 2>into being used so widely. But I was really struck

0:27:27.080 --> 0:27:31.040
<v Speaker 2>by something that Yukowski said, where, you know, we were

0:27:31.080 --> 0:27:33.439
<v Speaker 2>talking about like what do companies do about this? And

0:27:33.520 --> 0:27:37.000
<v Speaker 2>he said, you know, to a company, well, it was

0:27:37.040 --> 0:27:40.680
<v Speaker 2>such a good quote. He said, to a company, like someone,

0:27:41.040 --> 0:27:44.439
<v Speaker 2>what does a person slowly going insane look like? To

0:27:44.480 --> 0:27:48.600
<v Speaker 2>a company, it looks like an engaged monthly user. He said.

0:27:48.680 --> 0:27:50.840
<v Speaker 2>You know, there may be other people who are kind

0:27:50.840 --> 0:27:54.359
<v Speaker 2>of more quietly going insane in ways that are not

0:27:54.480 --> 0:27:57.560
<v Speaker 2>as visible, and they're just not sending emails about it.

0:27:57.600 --> 0:27:59.520
<v Speaker 2>And so I keep wondering about that, like, how does

0:27:59.520 --> 0:28:02.439
<v Speaker 2>a system that is so sickophantic that is telling you

0:28:02.440 --> 0:28:06.399
<v Speaker 2>you are brilliant affecting people just on a day to

0:28:06.440 --> 0:28:09.159
<v Speaker 2>day level who're using that, and I don't know, Like,

0:28:09.560 --> 0:28:12.280
<v Speaker 2>maybe you're the maid of honor and you're trying to

0:28:12.280 --> 0:28:14.040
<v Speaker 2>write a wedding speech and you're writing it with chat

0:28:14.080 --> 0:28:16.919
<v Speaker 2>ept and chattypt is telling you what you wrote was

0:28:17.000 --> 0:28:20.520
<v Speaker 2>just absolutely brilliant and then in fact it's actually pretty mediocre.

0:28:21.440 --> 0:28:24.560
<v Speaker 2>Like what's the version of that where we're all just

0:28:24.600 --> 0:28:29.000
<v Speaker 2>starting to kind of converge on similar ways of thinking,

0:28:29.040 --> 0:28:31.840
<v Speaker 2>similar ways of writing because we're all using the same

0:28:31.960 --> 0:28:34.600
<v Speaker 2>agent and we all think that what we are doing

0:28:34.800 --> 0:28:39.160
<v Speaker 2>is brilliant and incredible. Like what is the overall effect

0:28:39.240 --> 0:28:41.000
<v Speaker 2>on society of a tool like that?

0:28:41.320 --> 0:28:44.360
<v Speaker 1>You reached out to Openingie for comment, obviously only story.

0:28:45.360 --> 0:28:46.040
<v Speaker 1>What do they say?

0:28:47.480 --> 0:28:51.400
<v Speaker 2>So open Ai said, you know, they are troubled by this, essentially,

0:28:51.440 --> 0:28:54.600
<v Speaker 2>that they take it seriously and that they are running

0:28:54.640 --> 0:29:00.400
<v Speaker 2>studies to understand what effect, you know, chattapt has on people.

0:29:00.440 --> 0:29:02.480
<v Speaker 2>They pointed back to a recent study that they had

0:29:02.480 --> 0:29:06.120
<v Speaker 2>done with the MIT Media Lab that investigated kind of

0:29:06.120 --> 0:29:09.720
<v Speaker 2>like how chatchebt is affecting people emotionally. And it was

0:29:09.760 --> 0:29:13.640
<v Speaker 2>interesting in that study because they did find that people

0:29:14.080 --> 0:29:18.239
<v Speaker 2>who thought of chatchybt as a friend rather than as

0:29:18.280 --> 0:29:21.040
<v Speaker 2>a utility or at a tool had more negative outcomes,

0:29:21.280 --> 0:29:25.080
<v Speaker 2>and people who used it more frequently had more negative outcomes.

0:29:25.440 --> 0:29:28.360
<v Speaker 2>So I just wonder about the designs decisions that they'll

0:29:28.400 --> 0:29:31.280
<v Speaker 2>make moving forward. Will they still continue to make it?

0:29:31.320 --> 0:29:32.880
<v Speaker 2>Kind of want to talk to us as a friend

0:29:33.280 --> 0:29:35.680
<v Speaker 2>knowing that that seems to maybe have some negative outcomes

0:29:35.720 --> 0:29:36.560
<v Speaker 2>for their users.

0:29:37.200 --> 0:29:39.040
<v Speaker 1>So talk more about that. I mean, in the in

0:29:39.160 --> 0:29:46.480
<v Speaker 1>mound you've been getting from people having these experiences between chatchybt, Google, Gemini, Ansthropics,

0:29:46.560 --> 0:29:52.080
<v Speaker 1>Claude x's Grock. What is the distribution of these types

0:29:52.120 --> 0:29:54.920
<v Speaker 1>of interactions between the different large language models.

0:29:55.560 --> 0:29:59.800
<v Speaker 2>The vast majority of these delusional spirals are happening on chatgebt.

0:30:00.320 --> 0:30:03.200
<v Speaker 2>Based on what I am seeing, what is incoming to me?

0:30:03.280 --> 0:30:06.200
<v Speaker 2>I have heard of a like a handful with other

0:30:06.280 --> 0:30:10.560
<v Speaker 2>chatbots like Gemini and Claude, But yeah, it's mostly chatchabt,

0:30:10.720 --> 0:30:13.520
<v Speaker 2>And I you know, I don't know that that's because

0:30:13.600 --> 0:30:15.880
<v Speaker 2>chatchibt is different in any way. It may just be

0:30:15.880 --> 0:30:17.760
<v Speaker 2>because it's the most widely used. I mean, it has

0:30:17.880 --> 0:30:21.720
<v Speaker 2>I think five hundred million monthly users. Now it eclipses

0:30:21.800 --> 0:30:22.760
<v Speaker 2>the other chatbots.

0:30:22.920 --> 0:30:25.400
<v Speaker 1>Where do you see change happening? Is it going to

0:30:25.400 --> 0:30:27.240
<v Speaker 1>come from the company. Is it going to come from

0:30:27.800 --> 0:30:31.200
<v Speaker 1>you know regulation? How do you see this problem being

0:30:31.240 --> 0:30:33.640
<v Speaker 1>addressed in the in the next couple of years.

0:30:34.040 --> 0:30:36.080
<v Speaker 2>Yeah, I mean, we're working on more stories on this

0:30:36.160 --> 0:30:39.000
<v Speaker 2>because I really want to explain to people why and

0:30:39.040 --> 0:30:41.120
<v Speaker 2>how this happens. So we have another story that's coming

0:30:41.120 --> 0:30:43.320
<v Speaker 2>where we're going to dive into a transcript and really

0:30:43.360 --> 0:30:45.960
<v Speaker 2>explain how it is that the chatbots go off the rail.

0:30:46.040 --> 0:30:49.640
<v Speaker 2>So talking to continuing to talk to these companies, continuing

0:30:49.640 --> 0:30:52.000
<v Speaker 2>to ask for more comment on this. I mean, I've

0:30:52.000 --> 0:30:56.560
<v Speaker 2>been covering you know, privacy for twenty years, and I

0:30:56.600 --> 0:30:58.440
<v Speaker 2>know it takes a long time for laws to happen.

0:30:58.520 --> 0:31:02.520
<v Speaker 2>The US still does not have a strong federal privacy law,

0:31:02.760 --> 0:31:05.640
<v Speaker 2>and so I don't expect kind of like a regulation

0:31:05.840 --> 0:31:08.840
<v Speaker 2>to come very soon for these AI chatbot companies. So

0:31:08.960 --> 0:31:11.280
<v Speaker 2>I'm kind of not looking to policy makers to fix

0:31:11.320 --> 0:31:14.920
<v Speaker 2>this problem. I do think one of the problems here

0:31:15.480 --> 0:31:19.600
<v Speaker 2>is the expectation of users and their understanding of what

0:31:19.680 --> 0:31:23.120
<v Speaker 2>these systems are not everybody is reading AI news and

0:31:23.160 --> 0:31:26.480
<v Speaker 2>following all these articles and understanding that these systems hallucinate

0:31:26.920 --> 0:31:30.040
<v Speaker 2>or that they do not always give you factual information.

0:31:30.320 --> 0:31:35.240
<v Speaker 2>I showed Eugene's transcript to a psychologist and he said, wow,

0:31:35.280 --> 0:31:39.040
<v Speaker 2>this is crazy making like as a psychologist, like this

0:31:39.240 --> 0:31:42.440
<v Speaker 2>is just responding horribly to the kind of prompts that

0:31:42.440 --> 0:31:44.800
<v Speaker 2>he's giving. And he said, you know, at the bottom

0:31:44.840 --> 0:31:48.720
<v Speaker 2>of the conversation is this little message that says CHATCHYBD

0:31:48.840 --> 0:31:51.680
<v Speaker 2>can make mistakes. And he said, that is just not

0:31:53.880 --> 0:31:57.239
<v Speaker 2>conveying how this system can go wrong. He said, like

0:31:57.360 --> 0:32:01.360
<v Speaker 2>we basically they need to bed in these systems like

0:32:01.440 --> 0:32:06.640
<v Speaker 2>AI literacy tests, AI fitness exercises that really inform a

0:32:06.760 --> 0:32:10.840
<v Speaker 2>user how the system can go awry. So at this point,

0:32:10.840 --> 0:32:13.719
<v Speaker 2>I think this companies themselves could do more to make

0:32:13.760 --> 0:32:17.880
<v Speaker 2>sure that users understand what it is they're interacting with.

0:32:18.280 --> 0:32:20.600
<v Speaker 2>And I think the people that are in these kind

0:32:20.600 --> 0:32:25.800
<v Speaker 2>of states of delusion, I mean they're using chatchbt eight

0:32:25.840 --> 0:32:28.240
<v Speaker 2>hours a day, ten hours a day, twelve hours a day.

0:32:28.600 --> 0:32:31.040
<v Speaker 2>So I do think like an easy thing that companies

0:32:31.040 --> 0:32:34.760
<v Speaker 2>could do is maybe at two hours of use, at

0:32:34.800 --> 0:32:36.760
<v Speaker 2>three hours of use, you can just kind of create

0:32:36.880 --> 0:32:39.000
<v Speaker 2>like have a pop up that's like, hey, you've been

0:32:39.040 --> 0:32:41.000
<v Speaker 2>on here for three hours, maybe you should take a break,

0:32:41.000 --> 0:32:42.840
<v Speaker 2>maybe you should go talk to a real person, or

0:32:42.840 --> 0:32:44.840
<v Speaker 2>at the very least, maybe read this blog post to

0:32:44.920 --> 0:32:49.400
<v Speaker 2>understand what this is and that it's not an oracle,

0:32:49.560 --> 0:32:51.840
<v Speaker 2>it's not a god, it's not sentient.

0:32:52.040 --> 0:32:54.320
<v Speaker 1>And as you think about this series of articles you're

0:32:54.360 --> 0:32:56.560
<v Speaker 1>doing and the reporting are doing in this space, I mean, what,

0:32:57.040 --> 0:32:58.720
<v Speaker 1>in a word, what do you hope that your readers

0:32:58.960 --> 0:32:59.800
<v Speaker 1>will take away from this?

0:33:00.880 --> 0:33:04.880
<v Speaker 2>I mean, one that this can happen. I'm hoping, and

0:33:05.080 --> 0:33:09.240
<v Speaker 2>I have gotten feedback from people saying yeah. One person said,

0:33:09.240 --> 0:33:11.200
<v Speaker 2>I think you've saved my daughter's life. She's in one

0:33:11.200 --> 0:33:14.560
<v Speaker 2>of these delusional spirals right now. I shared your article

0:33:14.600 --> 0:33:16.240
<v Speaker 2>with the psychologist. I mean a lot of people this

0:33:16.320 --> 0:33:19.840
<v Speaker 2>was happening too, and their loved ones. They thought they

0:33:19.840 --> 0:33:21.880
<v Speaker 2>were the only ones, Like, they didn't know that this

0:33:22.000 --> 0:33:25.720
<v Speaker 2>was a widespread phenomenon. So just writing the article and

0:33:25.760 --> 0:33:28.520
<v Speaker 2>making people realize this is happening, like, I think that's

0:33:28.560 --> 0:33:32.000
<v Speaker 2>really important and I hope maybe it protects other people

0:33:32.120 --> 0:33:34.360
<v Speaker 2>that they'll be aware of this, I maybe recognize when

0:33:34.360 --> 0:33:36.400
<v Speaker 2>it's happening to them or happening to their loved ones.

0:33:36.800 --> 0:33:39.000
<v Speaker 2>I just don't know if the companies themselves really understood

0:33:39.000 --> 0:33:43.080
<v Speaker 2>that this was happening. Maybe they are, Maybe they were

0:33:44.160 --> 0:33:46.600
<v Speaker 2>but what is a journalist You can do is say like,

0:33:46.680 --> 0:33:50.160
<v Speaker 2>here's the outcome. Here's a person who has died after

0:33:50.200 --> 0:33:53.280
<v Speaker 2>this happening to them. Here's a person who is getting

0:33:53.280 --> 0:33:57.280
<v Speaker 2>divorced and it's broken up her family because she believes

0:33:57.280 --> 0:34:00.120
<v Speaker 2>she has a soulmate she's discovered through CHATCHYBT, like the

0:34:00.200 --> 0:34:04.080
<v Speaker 2>human outcomes of your technology. Please think about all of

0:34:04.120 --> 0:34:17.080
<v Speaker 2>your users and to how this technology is affecting them. Keshia,

0:34:17.160 --> 0:34:19.440
<v Speaker 2>thank you, thanks so much for having me on.

0:34:37.239 --> 0:34:41.040
<v Speaker 1>For tech Stuff. I'm oz Voloshin. This episode was produced

0:34:41.040 --> 0:34:45.680
<v Speaker 1>by Eliza Dennis and Adriana Popia. It was executive produced

0:34:45.719 --> 0:34:48.840
<v Speaker 1>by me, Karen Price and Kate Osborne for Kaleidoscope and

0:34:48.920 --> 0:34:53.440
<v Speaker 1>Katrina Norvel for iHeart Podcasts. Jack Insley mixed this episode

0:34:53.560 --> 0:34:56.840
<v Speaker 1>and Kyle Murdoch wrote our theme song. Join us on

0:34:56.880 --> 0:34:59.520
<v Speaker 1>Friday for the Weekend tech Karen and I will run

0:34:59.560 --> 0:35:02.120
<v Speaker 1>through the head you may have missed, and please do

0:35:02.320 --> 0:35:05.520
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0:35:08.560 --> 0:35:11.799
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0:35:11.840 --> 0:35:15.160
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0:35:15.160 --> 0:35:17.239
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