1 00:00:00,120 --> 00:00:04,280 Speaker 1: Kenobi offers integrated and comprehensive support to maintain your entire 2 00:00:04,320 --> 00:00:08,080 Speaker 1: communication and it infrastructures simply through a single vendor with 3 00:00:08,200 --> 00:00:14,000 Speaker 1: maximum of time and simplicity. It's another jubil on the twenties. 4 00:00:18,200 --> 00:00:24,080 Speaker 1: Hello all, I was looking for Maryland. Hey, Marilyn, how 5 00:00:24,120 --> 00:00:25,920 Speaker 1: are you? My name is Toby. I'm the manager over 6 00:00:25,920 --> 00:00:31,120 Speaker 1: at supermarket. Okay, what can I do for you? Toby? Well, 7 00:00:31,480 --> 00:00:33,440 Speaker 1: this isn't going to be the most easy conversation I've 8 00:00:33,479 --> 00:00:35,120 Speaker 1: ever had, but I'm going to have to ask you 9 00:00:35,240 --> 00:00:40,560 Speaker 1: not to come into our grocery store anymore. You're asking 10 00:00:40,600 --> 00:00:43,400 Speaker 1: me not to come into your grocery store. Yeah, if 11 00:00:43,440 --> 00:00:45,720 Speaker 1: you could do me a favor and maybe find another 12 00:00:45,720 --> 00:00:48,680 Speaker 1: place to shop, I can recommend some places for you 13 00:00:48,720 --> 00:00:52,720 Speaker 1: if it helps. Are you a choosing me of something? No, 14 00:00:52,840 --> 00:00:54,840 Speaker 1: I'm not accusing you of anything. You've been a great 15 00:00:54,840 --> 00:00:58,720 Speaker 1: customer and we're asking me not to shop in your market. Right. 16 00:00:58,800 --> 00:01:01,360 Speaker 1: I am pause been a great customer. We've had a 17 00:01:01,360 --> 00:01:03,120 Speaker 1: great run together. But I think now it's time for 18 00:01:03,200 --> 00:01:10,320 Speaker 1: us to cut ties. Okay. Still, you know I don't 19 00:01:10,319 --> 00:01:12,240 Speaker 1: really want to get into all the particulars with you. 20 00:01:12,280 --> 00:01:14,080 Speaker 1: It's just it's a it's a it's a mandate that 21 00:01:14,120 --> 00:01:17,080 Speaker 1: has come down from corporate and you're on the list 22 00:01:17,120 --> 00:01:19,520 Speaker 1: of people that I had to call and ask not 23 00:01:19,640 --> 00:01:22,200 Speaker 1: to come back into our store. I'm a shop where 24 00:01:22,240 --> 00:01:26,880 Speaker 1: I want a shop, and I'm not getting off the 25 00:01:26,880 --> 00:01:31,039 Speaker 1: phone until you give me a reason why. Okay. I knew, 26 00:01:31,160 --> 00:01:34,960 Speaker 1: I knew this was not going to be a good conversation. Um, 27 00:01:35,040 --> 00:01:37,319 Speaker 1: I'll tell you why. But I need this to be 28 00:01:37,400 --> 00:01:39,759 Speaker 1: off the record, okay, because this is not my decision. 29 00:01:39,800 --> 00:01:41,880 Speaker 1: This is a corporate decision. I'm just a guy that 30 00:01:41,920 --> 00:01:48,000 Speaker 1: has to make the phone calls. Trust it. Okay, all right, 31 00:01:48,040 --> 00:01:51,800 Speaker 1: Well again off the record. The company is kind of 32 00:01:51,880 --> 00:01:56,480 Speaker 1: rebranding itself and we're looking to attract a more fun 33 00:01:57,160 --> 00:02:00,120 Speaker 1: hip kind of crowd, people with really good jobs and 34 00:02:00,200 --> 00:02:03,000 Speaker 1: a lot of money, and you don't really fit into 35 00:02:03,040 --> 00:02:10,320 Speaker 1: that category. I know you gotta be kidding me. Joke. 36 00:02:10,520 --> 00:02:13,720 Speaker 1: It's got to be a joke. No, ma'am, it's not. 37 00:02:15,480 --> 00:02:20,280 Speaker 1: It is it has to be Oh my god, No, 38 00:02:20,840 --> 00:02:23,399 Speaker 1: I'm not joking. You're not allowed back in our store, 39 00:02:23,440 --> 00:02:25,080 Speaker 1: and if security sees you on site, you will be 40 00:02:25,160 --> 00:02:30,560 Speaker 1: escorted out. You're really not I'm not ma'am. I didn't 41 00:02:30,600 --> 00:02:32,200 Speaker 1: want to make these phone calls, and I knew that 42 00:02:32,320 --> 00:02:34,240 Speaker 1: everybody was going to be pissed off at me. And 43 00:02:34,520 --> 00:02:36,880 Speaker 1: you're not cool enough to shop in our store anymore. 44 00:02:37,040 --> 00:02:39,960 Speaker 1: That's according that's their words, not mine. I mean to me, 45 00:02:40,040 --> 00:02:42,680 Speaker 1: you sound like the Bee's knees. You sound super cool. 46 00:02:43,880 --> 00:02:48,200 Speaker 1: Don't patronize me now, I'm sorry, but well you understand 47 00:02:48,240 --> 00:02:51,079 Speaker 1: how you came to the conclusion that I am not 48 00:02:51,360 --> 00:02:55,079 Speaker 1: cooling off in your store. I'm looking at my paper 49 00:02:55,120 --> 00:02:58,080 Speaker 1: here and it's got a note on it and says, okay, 50 00:02:58,120 --> 00:02:59,480 Speaker 1: I'm sorry, all right, but I would tell you what 51 00:02:59,560 --> 00:03:02,639 Speaker 1: it says. Yea, it says that, well you want to know, right, 52 00:03:03,000 --> 00:03:06,720 Speaker 1: just j already all right? The coupon usage. You use 53 00:03:06,760 --> 00:03:09,200 Speaker 1: a lot of coupons, and according to our research, cool 54 00:03:09,200 --> 00:03:14,320 Speaker 1: people don't use coupons. Well you should not make coupons. Well, 55 00:03:14,360 --> 00:03:16,359 Speaker 1: we make the coupons, but really you're not supposed to 56 00:03:16,440 --> 00:03:18,760 Speaker 1: use the coupons, you know, because he's not a lot 57 00:03:18,760 --> 00:03:22,760 Speaker 1: of people you don't coupons, don't like cops. It's just, 58 00:03:22,880 --> 00:03:25,000 Speaker 1: you know, we have the coupons available, but the cool 59 00:03:25,040 --> 00:03:31,600 Speaker 1: crowd knows coupons. Crowds too. Well, don't you want to 60 00:03:31,600 --> 00:03:33,160 Speaker 1: be in the cool crowd. I'm trying to teach you. 61 00:03:34,120 --> 00:03:37,040 Speaker 1: I don't know I'm cool. I'm jelly cool. People tell 62 00:03:37,080 --> 00:03:44,560 Speaker 1: me I'm cool, Sure they do. Damn not funny? This 63 00:03:44,720 --> 00:03:47,160 Speaker 1: is this climination. Yes, I'm laughing at you a little bit. 64 00:03:47,440 --> 00:03:50,840 Speaker 1: Better stop laughing at me, because I guarantee you are them. 65 00:03:50,840 --> 00:03:59,840 Speaker 1: I'd time school. Why you sounds it's kind of funny, 66 00:03:59,880 --> 00:04:03,080 Speaker 1: isn't It's not? Okay? What if I told you it's 67 00:04:03,080 --> 00:04:08,760 Speaker 1: a prank phone call? That is it funny? What? Shut up? 68 00:04:09,120 --> 00:04:12,200 Speaker 1: I can't are you? Are you praying me? No, I'm not. 69 00:04:12,240 --> 00:04:14,400 Speaker 1: This is actually Jewil from Brook and Jewil in the 70 00:04:14,440 --> 00:04:18,440 Speaker 1: Morning doing a phone tap on you for just tilling me. No, 71 00:04:19,000 --> 00:04:24,159 Speaker 1: your husband Dan set you up him. He said he 72 00:04:24,200 --> 00:04:26,080 Speaker 1: likes hearing you get all riled up, so he wanted 73 00:04:26,080 --> 00:04:30,440 Speaker 1: me to go. Can't believe myself for that. It's probably 74 00:04:30,480 --> 00:04:35,039 Speaker 1: because you're not cool enough, you know? Can you just 75 00:04:35,240 --> 00:04:41,320 Speaker 1: shut the fall weak up? Every morning with jewel phone 76 00:04:41,360 --> 00:04:47,400 Speaker 1: taps weekday mornings on the twenties out blocks eight six 77 00:04:47,520 --> 00:04:53,120 Speaker 1: six moving because maybe now we got bad, you know, 78 00:04:53,200 --> 00:04:56,440 Speaker 1: we used to be mad. So take a look what 79 00:04:56,560 --> 00:05:01,919 Speaker 1: you've done because baby, now we get it. Bet. Did 80 00:05:02,320 --> 00:05:05,919 Speaker 1: you have to do this? I was thinking that you 81 00:05:05,960 --> 00:05:11,120 Speaker 1: could be trusted. Did you have to ruin what was shining? 82 00:05:11,320 --> 00:05:13,960 Speaker 1: Now it's all rusted. Did you