WEBVTT - The Power of Connection with Jolie Hunt 

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<v Speaker 1>What's up on Laura Currency and I'm Alexa Kristen. The

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<v Speaker 1>next few episodes, we're gonna be bringing founders and CEOs

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<v Speaker 1>of independent agencies. Why because it's so important, especially since

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<v Speaker 1>this last year, that founders and CEOs of independent agencies

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<v Speaker 1>are found are found by the Atlantea community. These people

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<v Speaker 1>have in some cases bootstrapped their businesses for years, have

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<v Speaker 1>gone through amazing kind of links to do things like

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<v Speaker 1>become a b corp, to create completely new experiences for

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<v Speaker 1>emerging technologies that we all are experiencing, and to represent

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<v Speaker 1>a whole new wave of celebrity. So the next few episodes,

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<v Speaker 1>we're really going to be celebrating independent agency founders and

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<v Speaker 1>our first person up Julie Hunt, CEO and founder of

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<v Speaker 1>Hunt and Gather. But before we get into our interview

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<v Speaker 1>with Jolie, we've been thinking about a lot of things

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<v Speaker 1>and we just want to talk. You and I have

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<v Speaker 1>been having a number of conversations about what are the

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<v Speaker 1>bets that we'd make if we were sitting in the

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<v Speaker 1>conference room together, regardless of the brief, but really exploring

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<v Speaker 1>the formats and new opportunities that we're seeing in the market.

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<v Speaker 1>And one of the things that has me really thinking,

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<v Speaker 1>and I don't think anybody is prepared for what I'm

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<v Speaker 1>about to say. Um, but that's direct mail. You know,

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<v Speaker 1>this idea that we can use technology on analog formats

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<v Speaker 1>to break open a conversation. We've got smart speaker adoption,

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<v Speaker 1>uh increasing, you know, things streaming in the background, all

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<v Speaker 1>of these mediums for a piece of content to light

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<v Speaker 1>off of. And I am just waiting for somebody to

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<v Speaker 1>take a catalog, take a postcard, and turn it into

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<v Speaker 1>something more. It is so smart this idea and also

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<v Speaker 1>rebooting this idea of attribution data personalization specificity. You want

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<v Speaker 1>to blow the doors off brands, blow the doors off there.

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<v Speaker 1>I think there's been brands that have done tremendous jobs

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<v Speaker 1>of taking data and localizing the data to tell stories.

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<v Speaker 1>But if you get it down to the ZIP plus

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<v Speaker 1>four to my address, right, if I'm a customer who's

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<v Speaker 1>raising my hand and actively ordering things, and I'm ordering

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<v Speaker 1>things more than ever before, you know which, which kind

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<v Speaker 1>of leads me to to my next thought is in

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<v Speaker 1>home the new out of home. When you think about

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<v Speaker 1>all of the things that are coming be at Amazon,

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<v Speaker 1>packaging or otherwise, isn't it interesting to think about how

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<v Speaker 1>to deconstruct the box, to reverse engineer commerce, to tell

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<v Speaker 1>me a story, to pull me back in yes, or

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<v Speaker 1>to talk to other people bull. I think the boxes

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<v Speaker 1>that are showing up on our doorstep as as a

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<v Speaker 1>result of having to do more from home, the new

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<v Speaker 1>billboard your whole point about like in home is the

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<v Speaker 1>new at at home. I think in home is probably

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<v Speaker 1>the better at a home because you're literally physically holding

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<v Speaker 1>something you either purchased you may be interested in in

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<v Speaker 1>your hand. It's interesting to think about when a package

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<v Speaker 1>arrives at my door, it is not the end of

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<v Speaker 1>the journey. It is the beginning of the next step.

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<v Speaker 1>That's exactly right. That's exactly right. Okay, what's next on

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<v Speaker 1>your list? Well? In speaking of in home is the

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<v Speaker 1>new out of home? In home has also led to

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<v Speaker 1>many hours spent recently in the social audio space. So

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<v Speaker 1>I know, um, you and I have been talking quite

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<v Speaker 1>a bit about clubhouse. I was recently listening to Whitney

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<v Speaker 1>Wolf heard when when she I p o drop in

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<v Speaker 1>and talk about what that experience was like in what

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<v Speaker 1>would normally have required me to pack a bag by

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<v Speaker 1>a ticket, plane ticket, conference ticket and no opportunity to

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<v Speaker 1>actually join the conversation. That's exactly right. And I think,

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<v Speaker 1>you know, we talked about this early in the pandemic.

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<v Speaker 1>People are accessible right now in general, by the way,

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<v Speaker 1>they are quite literally mostly at home. And so I

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<v Speaker 1>think that the thing is now, this technology is allowing

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<v Speaker 1>people to have this actually tangibly have a sense of

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<v Speaker 1>that access to anyone. That's not going to go away

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<v Speaker 1>when we get past COVID and being at home all

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<v Speaker 1>the time. What I think though, is the one of

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<v Speaker 1>the driving forces behind this is actually the creator economy.

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<v Speaker 1>I mean, look at sub stack. Well, I was just

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<v Speaker 1>gonna say, these platforms are becoming the new discovery engine.

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<v Speaker 1>It's the new discovery engines for expertise, for i P

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<v Speaker 1>for talent, thought leadership, thought leadership, etcetera. But it's exciting

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<v Speaker 1>about social audio is that somebody's are sitting shoulder and

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<v Speaker 1>shoulder with nobody's well. And the thing I think is

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<v Speaker 1>interesting too write if you you start to look at

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<v Speaker 1>time spent just because we have attention and just because

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<v Speaker 1>consumers are spending time with our message, with our story,

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<v Speaker 1>with our product, is a time well spent. That's right.

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<v Speaker 1>Thing I think that's interesting a by the social audio

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<v Speaker 1>environment is will there be indicators that tell us that

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<v Speaker 1>it is time well spent and and starting to kind

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<v Speaker 1>of pull apart these new insights that are like, this

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<v Speaker 1>is what people really want to talk about. And I

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<v Speaker 1>think we've talked about the idea of like being an anthropologist, right,

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<v Speaker 1>Like you can go into these platforms and pull out

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<v Speaker 1>insights in real time that can be informing what you

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<v Speaker 1>do and how you show up as a brandom. I'm

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<v Speaker 1>seeing in the Twitter feed is collaboration over competition, right

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<v Speaker 1>A same we've we've been talking about for years. By

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<v Speaker 1>the way, happy for your anniversary at Landia. Happy, I

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<v Speaker 1>thought that was to me and to Atlantia to you

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<v Speaker 1>to my cost, Yeah, thank you, Happy anniversary anyway. So

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<v Speaker 1>I think what's really interesting is the thread that I'm

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<v Speaker 1>seeing under social audio. There is a ton of money

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<v Speaker 1>out there to be made tons at the same time,

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<v Speaker 1>tons of people are out of job. At the same time,

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<v Speaker 1>tons of people are starting to find what they love

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<v Speaker 1>and are good at and how to monetize it. So

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<v Speaker 1>there's really interesting kind of tension and all of this

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<v Speaker 1>access is going to be a grand accelerator. That's exciting,

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<v Speaker 1>you know, and talking about access. With access, there's influence

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<v Speaker 1>and our guest today has been a curator and convener

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<v Speaker 1>of influence um for quite some time in our industry,

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<v Speaker 1>and it is probably one of the best at it.

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<v Speaker 1>The thing that I think that is so interesting about

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<v Speaker 1>Jolie and Jolie's business is that Jolie is not someone

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<v Speaker 1>who is dealing with a bunch of reps for influencers.

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<v Speaker 1>She actually has the relationship ship with these people. So

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<v Speaker 1>whether it's from DC to publishing, to the government, to celebrity,

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<v Speaker 1>to chefs, to this to that, it's because she's actually

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<v Speaker 1>created her own universe, her own universe of relationships, and

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<v Speaker 1>she's connecting those people to interesting other relationships, whether that's

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<v Speaker 1>with brands or what that other celebrities or other people.

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<v Speaker 1>More brands, more marketers need to think about the relationship

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<v Speaker 1>not only with the consumer like this, but how what

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<v Speaker 1>can you do to connect your buyer, your consumer, your

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<v Speaker 1>customer with other relationships that are meaningful. The industry is

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<v Speaker 1>talking about n f t s non fungible tokens all

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<v Speaker 1>over the place. The industry is talking about new i

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<v Speaker 1>P accelerated by technology. We should be talking about new

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<v Speaker 1>I P created by relationships and how important it is

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<v Speaker 1>at this point and to Laura's point around direct mail,

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<v Speaker 1>we the industry has an opportunity now to take a

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<v Speaker 1>very broad channel and make it a personal experience, and

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<v Speaker 1>that includes access and relationships. Before we go into our

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<v Speaker 1>conversation with Jolie, we are going to check in with

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<v Speaker 1>our partners at yield MO for the fourth of our

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<v Speaker 1>four part discussion around making attention actionable. We are here

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<v Speaker 1>with Lisa Bradner, GM of Analytics and Teddy jot D,

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<v Speaker 1>head of Product. So, Lisa, we as an industry have

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<v Speaker 1>the opportunity to think about not just having people's attention,

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<v Speaker 1>but really thinking about retention and comprehension and understanding the

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<v Speaker 1>incremental long term impact of the work that we do.

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<v Speaker 1>Any thoughts on that, I would go back to why

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<v Speaker 1>I say you can't throw out reach and frequency. Frequency

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<v Speaker 1>still matters. The problem is as we've built everything in

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<v Speaker 1>our industry on averages. I mean I was in an

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<v Speaker 1>agency we say, oh, yeah, the average we could say

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<v Speaker 1>a seven. I mean that was just like kind of

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<v Speaker 1>pulled out a thin air, and then we apply it

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<v Speaker 1>to absolutely every brand, every campaign, every everything. Even though

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<v Speaker 1>that's a sixty second spot. That's a thirty second spot

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<v Speaker 1>that was an ad on social media. I mean, you know,

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<v Speaker 1>we've we've kind of, in my opinion, been lazy and

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<v Speaker 1>applied averages as opposed to individuating. And again, this is

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<v Speaker 1>where if you can process the data in real time,

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<v Speaker 1>I can start to see that. You know what Laura's

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<v Speaker 1>frequency for mac and cheese is three. She stops paying

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<v Speaker 1>attention after that, right, So don't serve her four or five,

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<v Speaker 1>six and seven because she's not paying any attention anymore. Um. Teddy,

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<v Speaker 1>he's more like five because he's distracted and he's doing

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<v Speaker 1>a lot of other things. So we'll cut Teddy off

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<v Speaker 1>at five. Right. Um? These are you know, are are

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<v Speaker 1>they perfect? No? I still go back to brand lifts

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<v Speaker 1>studies and brand affinity studies. We can do those in

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<v Speaker 1>our marketplace in real time. You don't have to wait

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<v Speaker 1>six months and spend a hundred thousand dollars to get

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<v Speaker 1>that study. Um. And I'd love to see people embrace

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<v Speaker 1>more of that real time learning, right. I think more

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<v Speaker 1>brands actually have to create hypotheses and then execute on

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<v Speaker 1>those hypotheses, and they have to be well formed. You know,

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<v Speaker 1>that's where data and gut come together, put it in

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<v Speaker 1>a hypothesis and run these tests and then start to

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<v Speaker 1>actually get back some response. Well, this is what I

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<v Speaker 1>think big brands can start to learn from the direct

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<v Speaker 1>to consumer companies, right, which is you know, very often

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<v Speaker 1>three people in a basement and a shoestring budget doing

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<v Speaker 1>exactly that. You've got a product, we've got an idea,

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<v Speaker 1>we've got a hypothesis about who it's for. Let's put

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<v Speaker 1>it out and see what that does and see what

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<v Speaker 1>it moves. Um, if taking more of those small risks,

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<v Speaker 1>right we used to talk about right sellars are tried

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<v Speaker 1>and true. Are you know some tests that you want

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<v Speaker 1>to scale and ten per cent is? I don't know? Um,

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<v Speaker 1>I would argue post COVID, it's probably you need to

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<v Speaker 1>take that ten to twenty five because the old ways

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<v Speaker 1>of working aren't gonna work. So take your budget and

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<v Speaker 1>put it behind those hypotheses. You still got seventy left

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<v Speaker 1>this idea that the the ecosystem of advertising, right, the

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<v Speaker 1>pipes that you were talking about have been so fragmented.

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<v Speaker 1>How do we bring it together? And I and I

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<v Speaker 1>think when you talk about the other sevent what we

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<v Speaker 1>do is we even frag meant this budget. Laura actually

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<v Speaker 1>has a great quote that I love. Someone asked um,

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<v Speaker 1>how much of my budget should go to innovation? She

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<v Speaker 1>was like, all of it, because if you're not innovating

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<v Speaker 1>and everything you do, I don't know why you're spending

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<v Speaker 1>money instead of putting in a bucket called TV. Say

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<v Speaker 1>what am I going to do differently in TV than

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<v Speaker 1>I did last year? That's exactly right, absolutely, because that's

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<v Speaker 1>when your reach and frequency, right, are actually turning into impact, right.

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<v Speaker 1>And so how do advertisers start to think about actually

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<v Speaker 1>smoothing smoothing these kind of fragmented and disparate you know,

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<v Speaker 1>activity and bubbles. How are you guys helping to kind

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<v Speaker 1>of create these smoother ecosystems. Some of the best advertisers

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<v Speaker 1>I've seen out there, some of the best marketers I've seen,

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<v Speaker 1>they approach advertising, you know, in a way that is

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<v Speaker 1>about experimentation and tests. It's not just about trying to

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<v Speaker 1>get incremental sales. They're they're really trying to learn more

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<v Speaker 1>about their customers, and they're trying are always experimenting with

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<v Speaker 1>these strategies and and and in doing this they get

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<v Speaker 1>a better return, They generate more sales. But that's like,

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<v Speaker 1>if you look at advertising as a way to innovate

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<v Speaker 1>and invest and then learn more about your customers, you

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<v Speaker 1>tend to be a better marketer and you tend to

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<v Speaker 1>get more out of your advertising. I completely agree with that,

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<v Speaker 1>and I think that we need to both of your points,

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<v Speaker 1>Lisa and Teddy. I think that as marketers we have

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<v Speaker 1>an opportunity to not think about advertising as a finite process.

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<v Speaker 1>Lisa Bradner, Teddy Jwadi from yield Mo, thank you for

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<v Speaker 1>being our partners. Thank you for coming on at Landia.

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<v Speaker 1>Thank you for having us. Welcome back at Landia. Our

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<v Speaker 1>guest this show. Laura and I quite literally met on

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<v Speaker 1>top of a mountain in during CES or in a canyon.

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<v Speaker 1>It was a canyon, Okay, to be clear, you're right, Okay, sorry,

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<v Speaker 1>girls with details in a canyon on a plateau, private

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<v Speaker 1>dinner with guitarist Lunch. Okay, sorry, okay, let's launch on

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<v Speaker 1>a plateau grand canyon during CES. I'll get the year right.

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<v Speaker 1>Julie Hunt, Welcome to the show. Jolie is the founder

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<v Speaker 1>and CEO of Hunt and Gather. Jolie, Ladies, we've been

0:14:00.040 --> 0:14:02.160
<v Speaker 1>about getting you on this show since I think we

0:14:02.240 --> 0:14:06.040
<v Speaker 1>like first fell in love on that plateau. I think

0:14:06.120 --> 0:14:09.240
<v Speaker 1>it's true, um although I think you just stopped calling

0:14:09.280 --> 0:14:12.400
<v Speaker 1>it a plateau. As a PR person and as brand people,

0:14:13.160 --> 0:14:16.400
<v Speaker 1>it's the actual Grand Canyon. We just I'm not trying

0:14:16.440 --> 0:14:19.440
<v Speaker 1>to brand it. I'm not trying to brand it. I

0:14:19.480 --> 0:14:23.360
<v Speaker 1>just want people to understand like we were in helicopters

0:14:24.320 --> 0:14:26.880
<v Speaker 1>and we didn't like go to the ridge. We were

0:14:27.080 --> 0:14:32.920
<v Speaker 1>in the so we met in Hunt Gather is a

0:14:32.960 --> 0:14:38.120
<v Speaker 1>marketing communications agency. But I think what's so special about

0:14:38.200 --> 0:14:42.400
<v Speaker 1>hung Gather is you are the influencer to the influencers

0:14:42.400 --> 0:14:46.080
<v Speaker 1>that influence. That is the truth, right. Alexa and I

0:14:46.120 --> 0:14:48.440
<v Speaker 1>were talking a little bit getting ready for this interview,

0:14:48.480 --> 0:14:53.200
<v Speaker 1>saying like, when you get an invite from Julie, you're

0:14:53.200 --> 0:14:55.480
<v Speaker 1>more focused on the fact that you got an invite

0:14:55.520 --> 0:14:58.880
<v Speaker 1>from Julie than what the invite is too. And I

0:14:58.880 --> 0:15:02.600
<v Speaker 1>think that just really speaks to the level of taste

0:15:02.600 --> 0:15:06.120
<v Speaker 1>maker that you are in our industry, putting together and

0:15:06.160 --> 0:15:12.000
<v Speaker 1>convening um thought leaders, influencers, experts to create these unforgettable

0:15:12.360 --> 0:15:16.000
<v Speaker 1>not just experiences, but conversations and connections. Where did you start.

0:15:16.200 --> 0:15:18.400
<v Speaker 1>Let's talk about that, Like before we get into the

0:15:18.440 --> 0:15:21.800
<v Speaker 1>how like, where did you start? Start at the beginning,

0:15:21.960 --> 0:15:24.360
<v Speaker 1>Start at the beginning. Well, look, I mean, I think

0:15:24.400 --> 0:15:28.040
<v Speaker 1>the simplest answer is that both of my parents could

0:15:28.080 --> 0:15:31.000
<v Speaker 1>talk to anyone, and they were both in sales jobs,

0:15:31.200 --> 0:15:34.160
<v Speaker 1>and there was always a vibe, there was always energy.

0:15:34.240 --> 0:15:36.400
<v Speaker 1>It was like, let's go do the thing, whether the

0:15:36.480 --> 0:15:40.560
<v Speaker 1>thing was, you know, motorcycle riding or catching crayfish or

0:15:40.640 --> 0:15:43.440
<v Speaker 1>my mom taking me to you know, haggle for a

0:15:43.560 --> 0:15:47.480
<v Speaker 1>very very tiny gemstone on street in the city. And

0:15:47.520 --> 0:15:50.200
<v Speaker 1>so I don't know. I think I think the simple

0:15:50.280 --> 0:15:54.760
<v Speaker 1>answer is other people give me energy. Right. I want

0:15:54.800 --> 0:15:58.520
<v Speaker 1>to be around people and it doesn't even really matter

0:15:58.560 --> 0:16:03.280
<v Speaker 1>what kind of ball as long as they are kind,

0:16:03.960 --> 0:16:08.440
<v Speaker 1>engaging and kind of down for whatever. Right. I think

0:16:08.840 --> 0:16:10.760
<v Speaker 1>we're living through a moment. I'm sure we'll come to it.

0:16:10.800 --> 0:16:15.960
<v Speaker 1>But there's so much conjecture about who you are in

0:16:16.040 --> 0:16:19.360
<v Speaker 1>this digital sphere. And I've always been a little bit

0:16:19.360 --> 0:16:23.360
<v Speaker 1>more analog in my taste, and and I like people

0:16:23.400 --> 0:16:27.040
<v Speaker 1>in real life, right. And my my little adage is,

0:16:27.200 --> 0:16:29.200
<v Speaker 1>you know, know if you're an energy giver or an

0:16:29.280 --> 0:16:32.280
<v Speaker 1>energy taker. And if you're not sure of the answer,

0:16:32.480 --> 0:16:34.920
<v Speaker 1>I'll tell you. How do you know, how do you know?

0:16:35.440 --> 0:16:37.400
<v Speaker 1>You know? Right? You know if you if you walk

0:16:37.440 --> 0:16:39.200
<v Speaker 1>into a room or you call someone and you're like,

0:16:39.280 --> 0:16:41.760
<v Speaker 1>you know, your posture is a little bit taller, like

0:16:42.000 --> 0:16:45.760
<v Speaker 1>you smile, you're not like like I don't want to

0:16:45.800 --> 0:16:49.920
<v Speaker 1>talk to this person. And so I do think that, um,

0:16:50.040 --> 0:16:53.600
<v Speaker 1>you got to pay attention to that. And so my, um,

0:16:53.640 --> 0:16:56.800
<v Speaker 1>the accolades you've kindly bestowed upon me, I don't I

0:16:56.800 --> 0:17:00.200
<v Speaker 1>don't know that there that they were as purpose full

0:17:00.240 --> 0:17:02.120
<v Speaker 1>as you may think. It was like I just I

0:17:02.160 --> 0:17:04.679
<v Speaker 1>liked who I liked, right, And it could be a chef,

0:17:04.720 --> 0:17:06.639
<v Speaker 1>it could be a model, it could be a marketer.

0:17:06.760 --> 0:17:10.960
<v Speaker 1>It really didn't matter to me. Um what people did.

0:17:11.119 --> 0:17:13.360
<v Speaker 1>It was like, well why do you do that? Right?

0:17:13.680 --> 0:17:16.399
<v Speaker 1>And so I think sometimes you know, some of my

0:17:16.440 --> 0:17:20.879
<v Speaker 1>closest friends are people that I invited to something because

0:17:20.920 --> 0:17:24.320
<v Speaker 1>I just thought they would be amazing. Um. And so

0:17:24.840 --> 0:17:27.080
<v Speaker 1>I don't know, it's it's been a gas. How did

0:17:27.119 --> 0:17:32.359
<v Speaker 1>that translate into a business, well but professional before we

0:17:32.400 --> 0:17:35.040
<v Speaker 1>get to hunt and gather? How did it translate into

0:17:35.359 --> 0:17:38.040
<v Speaker 1>your life as a I mean you were a chief

0:17:38.160 --> 0:17:42.840
<v Speaker 1>marketing officer and communications How did that all translate? Look,

0:17:42.880 --> 0:17:46.480
<v Speaker 1>my big break was when I started running communications for

0:17:46.520 --> 0:17:49.760
<v Speaker 1>the ft right. So if I look at people in

0:17:49.840 --> 0:17:52.480
<v Speaker 1>my life that are now I'm like, how did they

0:17:52.560 --> 0:17:55.360
<v Speaker 1>let me do that? And you know, I traveled all

0:17:55.359 --> 0:17:58.760
<v Speaker 1>over the world with the editor Lionel Barber, who remains

0:17:58.880 --> 0:18:01.280
<v Speaker 1>a dear friend to this a I'm actually helping him

0:18:01.320 --> 0:18:04.040
<v Speaker 1>launch his book, so you know, people come back. And

0:18:04.240 --> 0:18:07.600
<v Speaker 1>I just had this amazing uh front row seat to

0:18:08.880 --> 0:18:12.639
<v Speaker 1>um Global news and politics and so. And I really

0:18:12.680 --> 0:18:15.160
<v Speaker 1>had a champion. I think that's the big secret here.

0:18:15.200 --> 0:18:17.680
<v Speaker 1>And as somebody at a very tender age who said

0:18:17.800 --> 0:18:20.240
<v Speaker 1>you do what you do, I would go in and

0:18:20.760 --> 0:18:22.880
<v Speaker 1>you know, to the head of the Asia Society and

0:18:22.960 --> 0:18:25.199
<v Speaker 1>they were, you know, fifty years older than I was,

0:18:25.240 --> 0:18:28.440
<v Speaker 1>and I just did not want to see me, and uh,

0:18:28.520 --> 0:18:30.840
<v Speaker 1>you know, and I was always very polite, and I said, um,

0:18:30.880 --> 0:18:33.400
<v Speaker 1>you can dismiss me as much as you want. I'm

0:18:33.440 --> 0:18:35.280
<v Speaker 1>the one who's going to get the thing done that

0:18:35.320 --> 0:18:37.920
<v Speaker 1>we're trying to do. And I guarantee you you're gonna

0:18:37.960 --> 0:18:39.800
<v Speaker 1>want to hug me by the end of this meeting.

0:18:39.960 --> 0:18:42.359
<v Speaker 1>When I think, growing up in a newsroom, you just

0:18:42.400 --> 0:18:45.480
<v Speaker 1>get a nose for hey, that that is the kernel

0:18:45.800 --> 0:18:48.320
<v Speaker 1>in that whole story that is interesting, and I feel

0:18:48.359 --> 0:18:51.720
<v Speaker 1>like that has has had some transference in my life

0:18:51.760 --> 0:18:54.840
<v Speaker 1>for events or people or brands or partnerships were like

0:18:54.840 --> 0:18:58.200
<v Speaker 1>who woa woa waa, Like hold on that that thing

0:18:58.280 --> 0:19:01.720
<v Speaker 1>in line six that you has rolled over, that's actually

0:19:02.280 --> 0:19:05.720
<v Speaker 1>the money shot, right and so um from the FT,

0:19:05.840 --> 0:19:09.680
<v Speaker 1>I went to Reuters and so Reuter's and Thomson Reuters

0:19:09.760 --> 0:19:12.720
<v Speaker 1>became really the grown up version of the f T

0:19:12.880 --> 0:19:14.760
<v Speaker 1>job that I had, Right, I ran Global PR and

0:19:14.800 --> 0:19:16.760
<v Speaker 1>then I took on Brand. I moved to London for

0:19:16.800 --> 0:19:19.800
<v Speaker 1>a couple of years, and and that was the job.

0:19:19.840 --> 0:19:21.760
<v Speaker 1>I got that job at thirty, and that was the

0:19:21.840 --> 0:19:25.280
<v Speaker 1>job that really gave me a platform to bring people along, right,

0:19:25.560 --> 0:19:28.320
<v Speaker 1>And and I just never had an issue playing nice

0:19:28.359 --> 0:19:30.600
<v Speaker 1>with others. It was like, hey, there's there's enough, but

0:19:30.640 --> 0:19:33.800
<v Speaker 1>I just want to do the work. And I feel

0:19:33.840 --> 0:19:36.399
<v Speaker 1>like it was like the golden era of work being

0:19:37.640 --> 0:19:40.879
<v Speaker 1>about the results you can produce in about the politics.

0:19:41.160 --> 0:19:44.679
<v Speaker 1>And I was recruited to a O L. You know,

0:19:44.720 --> 0:19:46.240
<v Speaker 1>it was the first time I was a CMO at

0:19:46.240 --> 0:19:50.000
<v Speaker 1>a publicly traded company, and from like week three, it

0:19:50.080 --> 0:19:52.959
<v Speaker 1>was really not a fit. And look, it took me.

0:19:53.480 --> 0:19:55.240
<v Speaker 1>It took me the better part of a year to

0:19:55.280 --> 0:19:59.120
<v Speaker 1>get over that experience, and like, had I not had

0:19:59.240 --> 0:20:03.080
<v Speaker 1>such a support of husband and like home life to

0:20:03.240 --> 0:20:06.720
<v Speaker 1>kind of weather that moment um, and like a beautiful

0:20:06.720 --> 0:20:09.040
<v Speaker 1>thing happened. I know, you just had Malcolm on um

0:20:09.160 --> 0:20:11.680
<v Speaker 1>a few months ago, but I got I got a

0:20:11.720 --> 0:20:14.480
<v Speaker 1>call from Jacob Weisberg, who was running Slate, and I

0:20:14.520 --> 0:20:18.439
<v Speaker 1>got a call from Tina Brown, who was running The

0:20:18.520 --> 0:20:21.199
<v Speaker 1>Daily Beast, and and they said a version of the

0:20:21.200 --> 0:20:23.480
<v Speaker 1>same thing. Tina said, I love your fabulous I don't

0:20:23.480 --> 0:20:25.560
<v Speaker 1>know what the funk is going on over there, but

0:20:25.560 --> 0:20:27.400
<v Speaker 1>but I need you to come with me to Davos

0:20:27.440 --> 0:20:30.840
<v Speaker 1>and plan a dinner for Melinda Gates. Pack your bags.

0:20:31.040 --> 0:20:34.880
<v Speaker 1>And I was like, all right, um, great, I'm free.

0:20:35.080 --> 0:20:38.600
<v Speaker 1>And Jacob said, hey, we're doing this thing with Ge

0:20:38.640 --> 0:20:42.199
<v Speaker 1>and we're doing this road show around Middle America and

0:20:42.240 --> 0:20:45.560
<v Speaker 1>we need someone to like wrangle the mayor's and some

0:20:45.720 --> 0:20:48.440
<v Speaker 1>press and like a whole bunch of town halls. I

0:20:48.520 --> 0:20:50.480
<v Speaker 1>was like, oh, you know, you need a cruise director,

0:20:50.480 --> 0:20:53.200
<v Speaker 1>like perfect I can be your cruise director. And so

0:20:53.280 --> 0:20:57.480
<v Speaker 1>this this beautiful thing started happening where friends, mostly friends

0:20:57.520 --> 0:21:01.560
<v Speaker 1>from media, started calling and saying, hey, I've always wanted

0:21:01.600 --> 0:21:05.080
<v Speaker 1>to work with you. I could never really afford you

0:21:05.160 --> 0:21:08.760
<v Speaker 1>as a you know, full time all singing, all dancing,

0:21:08.920 --> 0:21:12.040
<v Speaker 1>So could we do this project? So, by the way,

0:21:12.160 --> 0:21:15.520
<v Speaker 1>full circle moment, I worked on the road show for Growth.

0:21:16.680 --> 0:21:22.439
<v Speaker 1>It's heard here that's amazing. So that just as I

0:21:22.480 --> 0:21:25.359
<v Speaker 1>was listening to you talk about it, I'm like, how

0:21:25.400 --> 0:21:27.760
<v Speaker 1>has it taken until this point to realize we were

0:21:27.800 --> 0:21:32.640
<v Speaker 1>always destined to be on the road show to something together? Jolie.

0:21:32.800 --> 0:21:34.320
<v Speaker 1>But I want to go back to something you said,

0:21:34.400 --> 0:21:36.320
<v Speaker 1>right You said you just know how to get in

0:21:36.400 --> 0:21:39.320
<v Speaker 1>an execute. And Alex and I talk a lot about

0:21:39.359 --> 0:21:42.199
<v Speaker 1>the conceptual side of the business, and there are so

0:21:42.240 --> 0:21:45.280
<v Speaker 1>many great ideas that exist in the world. But being

0:21:45.320 --> 0:21:50.320
<v Speaker 1>able to to land the plane, that's magic. And we've

0:21:50.320 --> 0:21:53.399
<v Speaker 1>just seen you consistently do that in all sorts of

0:21:53.440 --> 0:21:57.000
<v Speaker 1>capacities and clearly some of the the names and company

0:21:57.040 --> 0:21:58.800
<v Speaker 1>you were just talking about. I have to imagine the

0:21:58.840 --> 0:22:02.760
<v Speaker 1>pressure that comes of putting on some of those events,

0:22:02.800 --> 0:22:05.240
<v Speaker 1>but yet it seems like it just comes so natural.

0:22:05.280 --> 0:22:08.760
<v Speaker 1>So how do you know how to execute? What's the thing? Can?

0:22:09.200 --> 0:22:12.880
<v Speaker 1>Is there a secret formula that maybe is not so secret?

0:22:13.359 --> 0:22:17.239
<v Speaker 1>I mean, I am a bull um. I mean, I

0:22:17.400 --> 0:22:21.920
<v Speaker 1>just do not take no for an answer like ever.

0:22:22.320 --> 0:22:25.399
<v Speaker 1>And I don't mean that is am uh, I have

0:22:25.720 --> 0:22:31.960
<v Speaker 1>rough elbows. I actually feel like I am quite um

0:22:32.080 --> 0:22:34.520
<v Speaker 1>kind in the process, you know, Like I feel like

0:22:34.560 --> 0:22:37.639
<v Speaker 1>I'm I'm not I'm not a win at all costs

0:22:37.720 --> 0:22:40.040
<v Speaker 1>type of person, but I am a get it done

0:22:40.080 --> 0:22:43.160
<v Speaker 1>at all costs type of person. And I think it's

0:22:43.200 --> 0:22:46.840
<v Speaker 1>also and again it sounds cheesy, it's just like the

0:22:46.960 --> 0:22:50.080
<v Speaker 1>output is so important to me. It always has been

0:22:50.200 --> 0:22:53.480
<v Speaker 1>so like people that can write decks all day and

0:22:53.600 --> 0:22:58.520
<v Speaker 1>think big thoughts and strategize that like with literally like

0:22:58.720 --> 0:23:01.560
<v Speaker 1>it's like watching pain drive for me, I started a

0:23:01.560 --> 0:23:03.280
<v Speaker 1>business so I would never have to write a deck again.

0:23:03.280 --> 0:23:07.040
<v Speaker 1>Ps I failed, Um, But I think that, I mean,

0:23:07.440 --> 0:23:10.600
<v Speaker 1>I will, I will taunt you like a house until

0:23:10.760 --> 0:23:13.480
<v Speaker 1>I can get it done right. So I'm trying to

0:23:13.560 --> 0:23:18.600
<v Speaker 1>hire right now. And I have asked no less than

0:23:18.720 --> 0:23:22.760
<v Speaker 1>fifty people for recommendations, and I follow up with their recommendations.

0:23:22.840 --> 0:23:25.320
<v Speaker 1>I find them on LinkedIn, I find their emails, I

0:23:25.359 --> 0:23:27.240
<v Speaker 1>write to them. So I mean, I think it's a

0:23:27.680 --> 0:23:30.320
<v Speaker 1>I think it's like a pride thing. But I also

0:23:30.960 --> 0:23:33.880
<v Speaker 1>I'm like that in my real life anyway too. It's

0:23:33.960 --> 0:23:37.240
<v Speaker 1>like I sometimes don't even realize it, but I'm just

0:23:37.840 --> 0:23:40.280
<v Speaker 1>I always feel like if I'm not moving forward, I'm

0:23:40.280 --> 0:23:44.880
<v Speaker 1>moving backward. I love the fruits of people's labor standing

0:23:44.960 --> 0:23:48.240
<v Speaker 1>for something and um and look, I don't get it twisted.

0:23:48.280 --> 0:23:51.359
<v Speaker 1>I mean I've never I've never really thought there's like

0:23:51.400 --> 0:23:54.320
<v Speaker 1>this epic nobility to this work, right, Like it should

0:23:54.320 --> 0:23:56.920
<v Speaker 1>be fun, it should be light, it should be an experience.

0:23:56.960 --> 0:24:00.840
<v Speaker 1>You should you should leave happier than when you came, right,

0:24:01.040 --> 0:24:05.280
<v Speaker 1>And so I think for me, it's always been around like,

0:24:05.320 --> 0:24:07.800
<v Speaker 1>how can how can this work that I do be

0:24:07.880 --> 0:24:11.200
<v Speaker 1>a bright spot in someone's day? Right? And can they

0:24:11.200 --> 0:24:13.680
<v Speaker 1>make a new friend? Can that friend ten years from

0:24:13.720 --> 0:24:18.760
<v Speaker 1>now remind them of this this moment of generosity they

0:24:18.800 --> 0:24:21.520
<v Speaker 1>shared or a stupid little joke. And so I have

0:24:21.640 --> 0:24:24.119
<v Speaker 1>a lot of help, is the answer. Right. I have

0:24:24.320 --> 0:24:29.680
<v Speaker 1>people around me who pride themselves on like getting that

0:24:29.840 --> 0:24:32.600
<v Speaker 1>boulder up the hill, and they do it because they

0:24:32.720 --> 0:24:35.440
<v Speaker 1>care about the same thing. I think, if you can

0:24:35.480 --> 0:24:38.520
<v Speaker 1>have people on your side, they want to work hard

0:24:38.560 --> 0:24:41.800
<v Speaker 1>for you. And that's always been my mentality. It's like

0:24:41.880 --> 0:24:45.399
<v Speaker 1>the old you know, more bees with honey and and

0:24:45.440 --> 0:24:49.919
<v Speaker 1>I've never understood why people don't just put a dollar

0:24:50.200 --> 0:24:53.880
<v Speaker 1>of of something good in it. For others, You're thoughtful

0:24:54.000 --> 0:24:58.639
<v Speaker 1>in how you think about getting those connections made um

0:24:58.760 --> 0:25:01.560
<v Speaker 1>and where they're made. So how do you think about that?

0:25:01.640 --> 0:25:04.600
<v Speaker 1>Like is there any method to your madness? Right or

0:25:04.720 --> 0:25:07.840
<v Speaker 1>is it just a kind of natural inclination because you're not.

0:25:07.840 --> 0:25:10.359
<v Speaker 1>I just want the audience to know this put and

0:25:10.400 --> 0:25:15.800
<v Speaker 1>gather works for huge fashion houses to industrial companies like

0:25:15.880 --> 0:25:21.760
<v Speaker 1>GE and IBM two, massive publishers, vice media companies, etcetera.

0:25:22.119 --> 0:25:26.160
<v Speaker 1>It's not just brand and fluffy thought leadership. This is launching,

0:25:26.359 --> 0:25:31.600
<v Speaker 1>this is launching products technologies. The thing that the differentiates

0:25:31.720 --> 0:25:33.760
<v Speaker 1>people is like some people are just like that would

0:25:33.760 --> 0:25:36.200
<v Speaker 1>be fun, and I'm like, I'm gonna make six calls

0:25:36.280 --> 0:25:38.160
<v Speaker 1>right now and see if I could pull this off,

0:25:38.440 --> 0:25:40.919
<v Speaker 1>and like we're just gonna do it. So talk about

0:25:41.000 --> 0:25:44.080
<v Speaker 1>that that curation element of like do you go into

0:25:44.160 --> 0:25:49.280
<v Speaker 1>planning these um experiences looking for a particular outcome or

0:25:49.320 --> 0:25:52.480
<v Speaker 1>is there a general sense of feeling you try to

0:25:52.560 --> 0:25:56.760
<v Speaker 1>create or conversation you're trying to, you know, make happen.

0:25:57.359 --> 0:26:00.320
<v Speaker 1>I'd say fifty of the time I have a I

0:26:00.400 --> 0:26:03.080
<v Speaker 1>have a rough sense of the palette, right, So I

0:26:03.520 --> 0:26:06.600
<v Speaker 1>never have like this is what needs to happen. Um,

0:26:07.000 --> 0:26:09.399
<v Speaker 1>I feel like there's it's a lot more art and

0:26:09.480 --> 0:26:12.239
<v Speaker 1>science in that respect. I think I have, you know,

0:26:12.400 --> 0:26:16.960
<v Speaker 1>eight thousand people in my my phone contacts, and um,

0:26:17.000 --> 0:26:20.800
<v Speaker 1>I just have a weird brain for details and memories.

0:26:21.040 --> 0:26:24.879
<v Speaker 1>Um I remember what someone was wearing, I remember the

0:26:24.960 --> 0:26:28.680
<v Speaker 1>detail about their daughter, or you know what gave them

0:26:28.680 --> 0:26:31.920
<v Speaker 1>heartburn when they were pregnant. And it's it's not put

0:26:32.000 --> 0:26:35.160
<v Speaker 1>on rights, it's just sort of human nature for me now,

0:26:35.320 --> 0:26:38.000
<v Speaker 1>I think I had to learn that early on a

0:26:38.040 --> 0:26:41.119
<v Speaker 1>sidebars that I sold cars when I was in high school.

0:26:41.240 --> 0:26:44.560
<v Speaker 1>It's like the hardest job I was. I was fifteen,

0:26:44.640 --> 0:26:46.720
<v Speaker 1>I couldn't drive, I did not have a license, and

0:26:46.760 --> 0:26:48.960
<v Speaker 1>I worked for a car dealership in a state, New York.

0:26:49.040 --> 0:26:51.480
<v Speaker 1>And I swear this is what gave me this skill.

0:26:52.040 --> 0:26:54.280
<v Speaker 1>And you would need these people on the lot that

0:26:54.320 --> 0:26:57.359
<v Speaker 1>were coming to you know by a by a ner

0:26:57.560 --> 0:27:02.040
<v Speaker 1>used Dodge car truck, right, And so they would come

0:27:02.200 --> 0:27:04.960
<v Speaker 1>and they'd say their name and then three minutes later

0:27:05.320 --> 0:27:07.439
<v Speaker 1>you would forget their name and I would think, like,

0:27:07.640 --> 0:27:11.400
<v Speaker 1>how am I going to sell this person a car?

0:27:11.680 --> 0:27:14.400
<v Speaker 1>If I just literally am not addressing them by name,

0:27:14.680 --> 0:27:17.920
<v Speaker 1>and so I would I would ask for their license,

0:27:18.000 --> 0:27:20.040
<v Speaker 1>and I didn't even need their license, by the way,

0:27:20.080 --> 0:27:23.320
<v Speaker 1>and I would go and I would make a copy

0:27:23.320 --> 0:27:25.000
<v Speaker 1>of the license, and I would literally just sit there

0:27:25.000 --> 0:27:28.879
<v Speaker 1>and be liked red Red, Red, Red Fred, like I

0:27:28.880 --> 0:27:31.480
<v Speaker 1>would sing the names. And I think as a result,

0:27:32.119 --> 0:27:35.119
<v Speaker 1>I just got so good at remembering people's names and

0:27:35.200 --> 0:27:37.520
<v Speaker 1>faces and what they said. By the way, how many

0:27:37.560 --> 0:27:40.359
<v Speaker 1>cars yourself? How many cars as youself? Guys? I sold

0:27:40.560 --> 0:27:43.399
<v Speaker 1>three cars the first day I sold cars. Ye, I

0:27:43.480 --> 0:27:45.880
<v Speaker 1>knew it. I believe it. I got really good at

0:27:45.920 --> 0:27:49.199
<v Speaker 1>like learning people's Like people will tell you anything you

0:27:49.240 --> 0:27:51.119
<v Speaker 1>need to know about them, you just have to listen,

0:27:51.440 --> 0:27:55.880
<v Speaker 1>right and um and my right. But people that want

0:27:55.920 --> 0:27:59.560
<v Speaker 1>to network, right, which is I find such a weird

0:27:59.640 --> 0:28:02.600
<v Speaker 1>kind of crass word you're going in to learn? Right,

0:28:02.640 --> 0:28:05.159
<v Speaker 1>And it's like you could be in a room of

0:28:05.160 --> 0:28:08.080
<v Speaker 1>a hundred and there could be one interesting person and

0:28:08.160 --> 0:28:10.720
<v Speaker 1>like that to me is successful, Like that's a great

0:28:10.800 --> 0:28:13.760
<v Speaker 1>night if you walk out of a place with one

0:28:14.000 --> 0:28:17.399
<v Speaker 1>resonant relationship that didn't exist before you went there, Like,

0:28:18.200 --> 0:28:21.680
<v Speaker 1>how great is that? I want to know how all

0:28:21.760 --> 0:28:24.800
<v Speaker 1>of this it's a mindset. It's a mindset. It's a

0:28:24.840 --> 0:28:27.880
<v Speaker 1>mindset and his behavior. How does it relate to your business?

0:28:27.920 --> 0:28:32.880
<v Speaker 1>Do you think about taking on or not taking on clients? Yes, right,

0:28:33.440 --> 0:28:35.720
<v Speaker 1>with the same kind of criteria. I mean, we have

0:28:35.760 --> 0:28:40.360
<v Speaker 1>a really great range of clients and friends from birch

0:28:40.480 --> 0:28:43.240
<v Speaker 1>Box to dal Jones to A T and T to

0:28:43.800 --> 0:28:48.080
<v Speaker 1>Athleta to Universal Standard to Barry's boot Camp, UM to Amazon,

0:28:48.320 --> 0:28:51.800
<v Speaker 1>and there's some really cool emergent tech brands UM. So

0:28:51.960 --> 0:28:55.160
<v Speaker 1>I for me, it's never about the company. It's about

0:28:55.200 --> 0:28:58.080
<v Speaker 1>the people. And if I also then happen to love

0:28:58.320 --> 0:29:02.320
<v Speaker 1>the company, then I will consider it UM. And sometimes

0:29:02.960 --> 0:29:05.840
<v Speaker 1>I make myself like the company because I'm just so

0:29:05.920 --> 0:29:11.200
<v Speaker 1>obsessed with the person um. But you know, like like

0:29:11.240 --> 0:29:13.760
<v Speaker 1>I'm going to do something with the fertility business. I

0:29:14.240 --> 0:29:16.800
<v Speaker 1>literally know the like go to zero and then just

0:29:16.920 --> 0:29:20.000
<v Speaker 1>keep going down about fertility Like I don't know anything

0:29:20.000 --> 0:29:22.360
<v Speaker 1>about it, but I'm obsessed with the people behind it.

0:29:22.480 --> 0:29:26.160
<v Speaker 1>And I'm like, you know what, it's it's right for revolution,

0:29:26.440 --> 0:29:28.840
<v Speaker 1>and it's so important to women in our you know,

0:29:29.000 --> 0:29:32.719
<v Speaker 1>age group and peer groups. So okay, I can learn that.

0:29:32.880 --> 0:29:35.360
<v Speaker 1>And I think that the coolest thing about having your

0:29:35.360 --> 0:29:37.640
<v Speaker 1>own company, which I can't believe I learned in my

0:29:37.760 --> 0:29:42.280
<v Speaker 1>like mid late thirties, is like choice, right, I can

0:29:42.320 --> 0:29:45.240
<v Speaker 1>work on like a juice brand, a fashion company, a

0:29:45.280 --> 0:29:49.560
<v Speaker 1>big telco, like work with Kanye West. Like there's there's

0:29:49.640 --> 0:29:52.280
<v Speaker 1>no two plans that you're like, oh, just dust off

0:29:52.280 --> 0:29:54.040
<v Speaker 1>the plan for so and so and give it to

0:29:54.240 --> 0:29:58.760
<v Speaker 1>like it's all custom and and it's really hard to recruit.

0:29:59.000 --> 0:30:02.720
<v Speaker 1>And I'm recruiting. If anybody listening, what are you hiring for? Yeah,

0:30:02.880 --> 0:30:07.640
<v Speaker 1>I'm hiring for people for ACE. People who are grounded

0:30:07.640 --> 0:30:12.520
<v Speaker 1>in communications, who can instill confidence in clients and their teammates,

0:30:12.640 --> 0:30:16.400
<v Speaker 1>and who either are pillar project managers or have amazing

0:30:16.440 --> 0:30:20.040
<v Speaker 1>relationships in the world, just like ACE. Humans who are

0:30:20.040 --> 0:30:22.080
<v Speaker 1>hot shit of the work, right, and that can be

0:30:22.200 --> 0:30:24.720
<v Speaker 1>ten years experience, that can be twenty years experience, that

0:30:24.760 --> 0:30:27.160
<v Speaker 1>can be two years experience. Right. I just hired three

0:30:27.200 --> 0:30:30.440
<v Speaker 1>people last month, and so I'm really hiring sort of

0:30:30.520 --> 0:30:34.640
<v Speaker 1>account director, senior account director VP levels. I want to

0:30:34.680 --> 0:30:36.600
<v Speaker 1>talk about some of the things that you've said that

0:30:36.720 --> 0:30:39.479
<v Speaker 1>really resonated with me, and I want to turn them

0:30:39.480 --> 0:30:41.880
<v Speaker 1>into for brands how brand should think. So you were

0:30:41.920 --> 0:30:46.760
<v Speaker 1>talking about selling amazing but I mean such a simple lesson,

0:30:47.320 --> 0:30:51.480
<v Speaker 1>but selling and knowing something about them, caring and listening.

0:30:51.720 --> 0:30:54.400
<v Speaker 1>How do brand start connecting at a time where connection

0:30:54.440 --> 0:31:02.720
<v Speaker 1>has been completely right, bifurcated, demolished, It's confusing and now

0:31:02.760 --> 0:31:05.160
<v Speaker 1>it also feels in some In some cases, I think

0:31:05.200 --> 0:31:07.080
<v Speaker 1>a lot of brands feel like if they're trying to

0:31:07.080 --> 0:31:09.680
<v Speaker 1>connect with their audiences or trying to connect with their buyer,

0:31:10.040 --> 0:31:13.719
<v Speaker 1>did they can overstep but it can feel inauthentic and

0:31:13.800 --> 0:31:18.760
<v Speaker 1>finding that that that kind of not only unique place

0:31:19.160 --> 0:31:22.040
<v Speaker 1>where they can fill a role, but also real place

0:31:22.160 --> 0:31:24.120
<v Speaker 1>I'm not gonna say authentic, but real place they can

0:31:24.160 --> 0:31:25.640
<v Speaker 1>fill a role. How do you How do you think

0:31:25.640 --> 0:31:28.440
<v Speaker 1>about that? How should brands think about that? I think

0:31:28.680 --> 0:31:31.160
<v Speaker 1>I think we're in the in a moment where people

0:31:31.200 --> 0:31:35.080
<v Speaker 1>want to feel spoken to and seen right. So I

0:31:35.160 --> 0:31:38.760
<v Speaker 1>look at a project we just had the great pleasure

0:31:38.800 --> 0:31:41.080
<v Speaker 1>of working on with Athletic, which is part of Gapping

0:31:41.360 --> 0:31:45.440
<v Speaker 1>and an amazing b corps. You know, nineties percent women

0:31:45.760 --> 0:31:49.280
<v Speaker 1>UM employed and female run and it's a business that

0:31:49.320 --> 0:31:53.479
<v Speaker 1>really stands for something and they just expanded into truly

0:31:53.760 --> 0:31:58.880
<v Speaker 1>inclusive sizing and UM they're certainly not the first and

0:31:59.120 --> 0:32:01.800
<v Speaker 1>thinking about how they show up in that way. It

0:32:01.840 --> 0:32:05.320
<v Speaker 1>was it was so simple yet so powerful, and that

0:32:06.200 --> 0:32:09.520
<v Speaker 1>they decided to be truly inclusive and equal, so that

0:32:09.720 --> 0:32:13.000
<v Speaker 1>the mannequins are inclusive. Right, that you're not going to

0:32:13.040 --> 0:32:15.640
<v Speaker 1>Iraq in the back of the store on the you know,

0:32:15.680 --> 0:32:19.040
<v Speaker 1>the back right if you're a size to X right,

0:32:19.120 --> 0:32:23.040
<v Speaker 1>that is mixed in with the size xcess and um,

0:32:23.080 --> 0:32:26.440
<v Speaker 1>all employees are getting training on how to make sure

0:32:26.440 --> 0:32:30.360
<v Speaker 1>people feel welcome and seen and that it's a place

0:32:30.440 --> 0:32:33.600
<v Speaker 1>for them. And so I think, look, I'm no expert

0:32:33.640 --> 0:32:36.520
<v Speaker 1>at this, but I I think if you can just

0:32:37.520 --> 0:32:40.560
<v Speaker 1>really think about and be in the shoes of the

0:32:40.600 --> 0:32:45.000
<v Speaker 1>people that you are marketing to, selling to, understanding like

0:32:45.040 --> 0:32:47.520
<v Speaker 1>how does this fit into their life? Is this a necessity?

0:32:47.560 --> 0:32:50.800
<v Speaker 1>Is this a luxury? Like could you not buy clothes

0:32:50.880 --> 0:32:53.680
<v Speaker 1>before unless you bought them online? Like that's a that's

0:32:53.720 --> 0:32:57.400
<v Speaker 1>a major major breakthrough, right. It seems to also be

0:32:57.440 --> 0:33:02.680
<v Speaker 1>the moment of collaborations and also just where where um,

0:33:02.720 --> 0:33:05.680
<v Speaker 1>you know, two plus two equals five. I think about

0:33:05.680 --> 0:33:09.800
<v Speaker 1>everything in terms of customization and how can you It's like,

0:33:09.880 --> 0:33:12.960
<v Speaker 1>what's happening in the zeitgeist? What's the gut? What's like

0:33:13.000 --> 0:33:16.240
<v Speaker 1>what are people talking about and how do you immediately

0:33:16.680 --> 0:33:21.400
<v Speaker 1>catch that flame? And and how do you think about that? Right? Well,

0:33:21.400 --> 0:33:23.840
<v Speaker 1>we have a lot of collaborations coming out of this.

0:33:24.920 --> 0:33:28.840
<v Speaker 1>But before you go, we're gonna go to our game, Jolie.

0:33:28.920 --> 0:33:31.240
<v Speaker 1>What would you kill? What would you get rid of?

0:33:31.520 --> 0:33:35.120
<v Speaker 1>What would you buy? What would you do yourself? I

0:33:35.160 --> 0:33:39.920
<v Speaker 1>would kill reply all and about a third to a

0:33:39.920 --> 0:33:42.960
<v Speaker 1>half of all technologies right now that can reach me.

0:33:43.840 --> 0:33:48.320
<v Speaker 1>I feel like in any given day, I have LinkedIn

0:33:48.520 --> 0:33:51.240
<v Speaker 1>pings and people are texting me, people are slacking me.

0:33:51.240 --> 0:33:54.000
<v Speaker 1>I'm on the zoom calls, I'm getting email like I

0:33:54.080 --> 0:33:58.480
<v Speaker 1>just if anyone please don't invite me to clubhouse, Like

0:33:58.920 --> 0:34:02.120
<v Speaker 1>just just don't. I'm never gonna go there, like I

0:34:02.160 --> 0:34:05.960
<v Speaker 1>didn't go to Second Life, Like I just I feel

0:34:06.000 --> 0:34:09.120
<v Speaker 1>like it's just it's like too much, you know, it's

0:34:09.120 --> 0:34:12.920
<v Speaker 1>so so The thing that I would kill is like people,

0:34:13.600 --> 0:34:16.840
<v Speaker 1>people repeatedly but in different mediums, trying to reach you.

0:34:17.040 --> 0:34:19.520
<v Speaker 1>It's like, hey, I just slapped you on the text.

0:34:19.560 --> 0:34:22.680
<v Speaker 1>It's like, okay, well give me four minutes and maybe

0:34:22.680 --> 0:34:25.080
<v Speaker 1>I'll get back to It's so I don't know. For me,

0:34:25.120 --> 0:34:27.960
<v Speaker 1>it's like it's like too much. I can't have a

0:34:28.000 --> 0:34:31.719
<v Speaker 1>creative thought because I'm just like like batting away all

0:34:31.760 --> 0:34:36.960
<v Speaker 1>of these ridiculous messages. I love the delete reply all.

0:34:37.160 --> 0:34:40.080
<v Speaker 1>I love that. Okay, what would you what would you buy?

0:34:40.400 --> 0:34:43.680
<v Speaker 1>I buy a lot of stuff for my kids. Um

0:34:43.800 --> 0:34:47.360
<v Speaker 1>and my eBay habits like I am less lemon, like

0:34:47.400 --> 0:34:53.160
<v Speaker 1>I buy braws on eBay um so, like I genuinely do. Oh,

0:34:53.640 --> 0:34:55.920
<v Speaker 1>I love a good eBay purchase, like, by the way,

0:34:55.920 --> 0:34:57.719
<v Speaker 1>the thing to know about me? What was your like

0:34:58.040 --> 0:35:02.400
<v Speaker 1>eBay purchase? Um uh ug slippers for my husband and

0:35:02.480 --> 0:35:06.000
<v Speaker 1>a snowsuit for my son. And I think I'm Mandolin.

0:35:08.480 --> 0:35:11.520
<v Speaker 1>What would you do yourself that you're not already doing?

0:35:12.480 --> 0:35:15.440
<v Speaker 1>And I'm not already doing. I hate doing things myself.

0:35:15.719 --> 0:35:21.279
<v Speaker 1>Um my, my, I am a champion outsourcer um so

0:35:22.239 --> 0:35:24.600
<v Speaker 1>I don't want to do anything that I'm not already doing.

0:35:25.120 --> 0:35:27.560
<v Speaker 1>In fact, I want to do fewer things. If people

0:35:27.600 --> 0:35:29.160
<v Speaker 1>want to get in touch with you to talk all

0:35:29.239 --> 0:35:32.960
<v Speaker 1>things hunt and gather uh and or apply for these

0:35:33.000 --> 0:35:35.680
<v Speaker 1>open positions you have, or just to hear about your

0:35:35.760 --> 0:35:39.600
<v Speaker 1>latest purchases on eBay, how can they get in touch

0:35:39.640 --> 0:35:44.200
<v Speaker 1>with you? They can email me July at Hunt Gather

0:35:44.360 --> 0:35:53.840
<v Speaker 1>dot com we'll see you soon. Thanks jolly big, Thanks Julie.

0:35:54.000 --> 0:35:55.520
<v Speaker 1>I hope the next time we see you, we don't

0:35:55.520 --> 0:35:57.680
<v Speaker 1>have to wait to be in the middle of the

0:35:57.719 --> 0:36:02.160
<v Speaker 1>Grand Canyon during see I go back to the conversation

0:36:02.200 --> 0:36:05.200
<v Speaker 1>we had with Bob Pittman, what's the need you're filling?

0:36:05.560 --> 0:36:10.160
<v Speaker 1>When you look at how Jolie approaches putting people together

0:36:10.360 --> 0:36:16.200
<v Speaker 1>to inspire, encourage, there's a deliberate intent and how she

0:36:16.280 --> 0:36:19.000
<v Speaker 1>approaches it, and it's filling the need, that's right, not

0:36:19.120 --> 0:36:22.440
<v Speaker 1>just I think of what she's hired to do, but

0:36:22.560 --> 0:36:25.080
<v Speaker 1>also to ensure that the people who are participating are

0:36:25.160 --> 0:36:30.120
<v Speaker 1>also walking away with an experience, which, by the way,

0:36:30.280 --> 0:36:33.839
<v Speaker 1>I would imagine creates more business, you know. And so

0:36:33.880 --> 0:36:37.160
<v Speaker 1>it's interesting to think about not just the need of

0:36:37.200 --> 0:36:40.640
<v Speaker 1>what you are convening people for, but the need of

0:36:40.640 --> 0:36:44.279
<v Speaker 1>the people participating on the other side of that engagement. Yeah,

0:36:44.320 --> 0:36:47.440
<v Speaker 1>I agree, And I think going back to the very

0:36:47.480 --> 0:36:50.600
<v Speaker 1>top of the conversation with what we're talking about around

0:36:50.719 --> 0:36:56.279
<v Speaker 1>the greater economy, the passionate economy, this idea of individualism

0:36:56.280 --> 0:37:00.640
<v Speaker 1>that is starting to become really loud we lee loud.

0:37:02.160 --> 0:37:04.480
<v Speaker 1>I think it's so exciting and I think when you

0:37:04.520 --> 0:37:11.000
<v Speaker 1>put different voices together, collaborating on influence and point of

0:37:11.080 --> 0:37:16.360
<v Speaker 1>view that has completely diverse perspectives, it starts to become

0:37:16.440 --> 0:37:20.400
<v Speaker 1>really exciting. Around how do you start to cater to

0:37:20.440 --> 0:37:24.000
<v Speaker 1>your audience and how do you start again? Laura like

0:37:24.520 --> 0:37:29.120
<v Speaker 1>use a simple format like direct mail, right, And I

0:37:29.160 --> 0:37:31.319
<v Speaker 1>believe at one point at the top of the show,

0:37:31.360 --> 0:37:33.560
<v Speaker 1>there used to be a line that said, if you

0:37:33.640 --> 0:37:39.120
<v Speaker 1>program for everyone, you program for no one. Laura. You know,

0:37:39.160 --> 0:37:41.319
<v Speaker 1>people think that the show has been only around for

0:37:41.360 --> 0:37:43.760
<v Speaker 1>four years, but I gotta tell them it's been around

0:37:43.800 --> 0:37:47.920
<v Speaker 1>eight we just weren't on air. There are people, a

0:37:47.920 --> 0:37:50.759
<v Speaker 1>few in particular that I I am thinking about, who

0:37:50.840 --> 0:37:53.400
<v Speaker 1>say I don't need to listen to the podcast. I

0:37:53.520 --> 0:37:59.200
<v Speaker 1>get it every day, But Alexa, there's nobody I'd rather

0:37:59.239 --> 0:38:02.440
<v Speaker 1>be doing this with. So thank you for showing up

0:38:02.480 --> 0:38:06.200
<v Speaker 1>and challenging me all day in every way. Um, I

0:38:06.280 --> 0:38:08.440
<v Speaker 1>love doing this, I love talking with you and all

0:38:08.520 --> 0:38:12.080
<v Speaker 1>of our guests, and four years feels like a graduation,

0:38:12.120 --> 0:38:14.520
<v Speaker 1>but I have a feeling we're just getting started. So

0:38:15.160 --> 0:38:19.800
<v Speaker 1>thank you at Landia. Big thank you to Bob Donald, Carter, Andy,

0:38:20.120 --> 0:38:23.560
<v Speaker 1>Eric Gayle Val, Michael Jen. We appreciate you thank you

0:38:23.600 --> 0:38:28.920
<v Speaker 1>so much for this opportunity. We'll see you in two weeks, Okay,