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Speaker 1: and the AD Counts. Good morning, This is Laura. Welcome
Speaker 1: to the New Corner Office, the podcast where we share
Speaker 1: strategies for thriving in the new world of work, where
Speaker 1: location and hours are more flexible than in the past.
Speaker 1: Today's tip is about how to deal with feedback that
Speaker 1: isn't entirely helpful. The good news is that it's possible
Speaker 1: to make the person giving feedback feel heard without getting
Speaker 1: terribly distracted yourself. The best response thank you for your feedback.
Speaker 1: I'm writing that down. Thoughtful feedback is a wonderful gift.
Speaker 1: Somebody has taken the time to analyze what you've done
Speaker 1: and figure out ways to improve it. I'm sure we
Speaker 1: can all remember transformative criticism and praise. We should do
Speaker 1: what we can to welcome such feedback into our lives.
Speaker 1: But sometimes feedback can be less helpful. Maybe it comes
Speaker 1: at an an opportune moment, maybe it's about something beyond
Speaker 1: our control, or maybe it's just not actionable unless the
Speaker 1: person is offering the feedback in a mean spirited way. Though,
Speaker 1: you want to make sure he or she knows that
Speaker 1: feedback is still welcome and you value the person's thoughts
Speaker 1: and time. Sometimes we can convey this embody language, but
Speaker 1: when you work from home and maybe talking to the
Speaker 1: person on the phone, this is a little more challenging.
Speaker 1: Hence the phrase, thank you for your feedback, I'm writing
Speaker 1: that down. Thanking the person is straightforward. You're not promising
Speaker 1: to use the feedback, you're just acknowledging that it was received.
Speaker 1: And as for saying I'm writing that down, well, this
Speaker 1: is about showing the person that you're taking their thoughts seriously.
Speaker 1: And since they probably can't actually see you, saying that
Speaker 1: you are writing the feedback down will help the person
Speaker 1: feel confident that you are paying attention. There's no actual
Speaker 1: downside to writing down the thought. You're under no obligation
Speaker 1: to do anything with it, and if you do want
Speaker 1: to refer to the thought later, well what's there the
Speaker 1: council to write down what others say. May be familiar
Speaker 1: to parents, Many of us have heard the advice to
Speaker 1: show children we're taking their concerns seriously by recording them,
Speaker 1: whether we do anything with the records or not. But
Speaker 1: it turns out that it's validating to people of all
Speaker 1: ages to know that what they say is being noted
Speaker 1: and thus acknowledged and valued. So today, if someone offers
Speaker 1: less than helpful feedback, try this response, thank you for
Speaker 1: your feedback, I'm writing that down. It will give you
Speaker 1: a ready way to acknowledge the person's thoughts without getting
Speaker 1: distracted by them. You can appreciate the person even if
Speaker 1: any particular comment doesn't do much for you. How do
Speaker 1: you respond to less than helpful feedback. I'd love to
Speaker 1: hear about it. You can let me know at Laura
Speaker 1: at Laura Vanderkam dot com. In the meantime, this is Laura.
Speaker 1: Thanks for listening, and here's the succeeding in the New
Speaker 1: Corner Office. The New Corner Office is a production of
Speaker 1: I Heart Radio. For more podcasts, visit the I Heart
Speaker 1: Radio app, Apple Podcasts, or wherever you get your favorite shows.
Speaker 1: Unto Hi, I'm Hillary Clinton and I'm so excited to
Speaker 1: be back with a third season of You and Me Both.
Speaker 1: When I started this podcast, we were going through some
Speaker 1: tough times, and let's face it, we still are. And
Speaker 1: here's what I know. We cannot get through this alone.
Speaker 1: So please join me for more conversations with people who
Speaker 1: will make you think, make you laugh, and help us
Speaker 1: find a path forward. This season, I'll be talking about
Speaker 1: the state of our democracy with experts and with people
Speaker 1: organizing on the ground. We'll draw inspiration from some amazing
Speaker 1: people like Olympic star Allison Felix and Grammy Award winner
Speaker 1: Brandy Carlisle. And we'll get into the hard stuff with
Speaker 1: writer Cheryl Strait and my dear friend and colleague Huma Aberdeen.
Speaker 1: So join us. Listen to you and me both on
Speaker 1: the I Heart Radio app, Apple Podcast or wherever you
Speaker 1: get your podcasts. Look for your children's eyes and you
Speaker 1: will discover the true magic of a forest. Find a
Speaker 1: forest near you and start exploring it. Discover the forest
Speaker 1: dot Org brought to you by the United States Forest
Speaker 1: Service and the AD Council