WEBVTT - Thanks for your feedback 

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<v Speaker 1>Thunderstruck adjective shocked and amazed by the power of fun

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<v Speaker 1>Look for your children's eyes and you will discover the

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<v Speaker 1>true magic of a forest. Find a forest near you

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<v Speaker 1>to you by the United States Forest Service and the

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<v Speaker 1>ad Council. Look for your children's eyes and you will

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<v Speaker 1>discover the true magic of a forest. Find a forest

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<v Speaker 1>near you and start exploring it. Discover the Forest dot

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<v Speaker 1>Org brought to you by the United States Forest Service

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<v Speaker 1>and the AD Counts. Good morning, This is Laura. Welcome

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<v Speaker 1>to the New Corner Office, the podcast where we share

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<v Speaker 1>strategies for thriving in the new world of work, where

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<v Speaker 1>location and hours are more flexible than in the past.

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<v Speaker 1>Today's tip is about how to deal with feedback that

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<v Speaker 1>isn't entirely helpful. The good news is that it's possible

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<v Speaker 1>to make the person giving feedback feel heard without getting

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<v Speaker 1>terribly distracted yourself. The best response thank you for your feedback.

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<v Speaker 1>I'm writing that down. Thoughtful feedback is a wonderful gift.

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<v Speaker 1>Somebody has taken the time to analyze what you've done

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<v Speaker 1>and figure out ways to improve it. I'm sure we

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<v Speaker 1>can all remember transformative criticism and praise. We should do

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<v Speaker 1>what we can to welcome such feedback into our lives.

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<v Speaker 1>But sometimes feedback can be less helpful. Maybe it comes

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<v Speaker 1>at an an opportune moment, maybe it's about something beyond

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<v Speaker 1>our control, or maybe it's just not actionable unless the

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<v Speaker 1>person is offering the feedback in a mean spirited way. Though,

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<v Speaker 1>you want to make sure he or she knows that

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<v Speaker 1>feedback is still welcome and you value the person's thoughts

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<v Speaker 1>and time. Sometimes we can convey this embody language, but

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<v Speaker 1>when you work from home and maybe talking to the

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<v Speaker 1>person on the phone, this is a little more challenging.

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<v Speaker 1>Hence the phrase, thank you for your feedback, I'm writing

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<v Speaker 1>that down. Thanking the person is straightforward. You're not promising

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<v Speaker 1>to use the feedback, you're just acknowledging that it was received.

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<v Speaker 1>And as for saying I'm writing that down, well, this

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<v Speaker 1>is about showing the person that you're taking their thoughts seriously.

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<v Speaker 1>And since they probably can't actually see you, saying that

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<v Speaker 1>you are writing the feedback down will help the person

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<v Speaker 1>feel confident that you are paying attention. There's no actual

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<v Speaker 1>downside to writing down the thought. You're under no obligation

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<v Speaker 1>to do anything with it, and if you do want

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<v Speaker 1>to refer to the thought later, well what's there the

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<v Speaker 1>council to write down what others say. May be familiar

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<v Speaker 1>to parents, Many of us have heard the advice to

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<v Speaker 1>show children we're taking their concerns seriously by recording them,

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<v Speaker 1>whether we do anything with the records or not. But

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<v Speaker 1>it turns out that it's validating to people of all

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<v Speaker 1>ages to know that what they say is being noted

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<v Speaker 1>and thus acknowledged and valued. So today, if someone offers

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<v Speaker 1>less than helpful feedback, try this response, thank you for

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<v Speaker 1>your feedback, I'm writing that down. It will give you

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<v Speaker 1>a ready way to acknowledge the person's thoughts without getting

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<v Speaker 1>distracted by them. You can appreciate the person even if

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<v Speaker 1>any particular comment doesn't do much for you. How do

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<v Speaker 1>you respond to less than helpful feedback. I'd love to

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<v Speaker 1>hear about it. You can let me know at Laura

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<v Speaker 1>at Laura Vanderkam dot com. In the meantime, this is Laura.

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<v Speaker 1>Thanks for listening, and here's the succeeding in the New

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<v Speaker 1>Corner Office. The New Corner Office is a production of

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<v Speaker 1>I Heart Radio. For more podcasts, visit the I Heart

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<v Speaker 1>Radio app, Apple Podcasts, or wherever you get your favorite shows.

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<v Speaker 1>Unto Hi, I'm Hillary Clinton and I'm so excited to

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<v Speaker 1>be back with a third season of You and Me Both.

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<v Speaker 1>When I started this podcast, we were going through some

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<v Speaker 1>tough times, and let's face it, we still are. And

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<v Speaker 1>here's what I know. We cannot get through this alone.

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<v Speaker 1>So please join me for more conversations with people who

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<v Speaker 1>will make you think, make you laugh, and help us

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<v Speaker 1>find a path forward. This season, I'll be talking about

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<v Speaker 1>the state of our democracy with experts and with people

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<v Speaker 1>organizing on the ground. We'll draw inspiration from some amazing

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<v Speaker 1>people like Olympic star Allison Felix and Grammy Award winner

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<v Speaker 1>Brandy Carlisle. And we'll get into the hard stuff with

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<v Speaker 1>writer Cheryl Strait and my dear friend and colleague Huma Aberdeen.

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<v Speaker 1>So join us. Listen to you and me both on

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<v Speaker 1>the I Heart Radio app, Apple Podcast or wherever you

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<v Speaker 1>get your podcasts. Look for your children's eyes and you

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<v Speaker 1>will discover the true magic of a forest. Find a

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<v Speaker 1>forest near you and start exploring it. Discover the forest

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<v Speaker 1>dot Org brought to you by the United States Forest

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<v Speaker 1>Service and the AD Council