1 00:00:00,160 --> 00:00:03,960 Speaker 1: Thunderstruck adjective shocked and amazed by the power of fun 2 00:00:04,040 --> 00:00:07,040 Speaker 1: on Carnival Riding Bolt, the world's first roller coaster, and 3 00:00:07,160 --> 00:00:10,600 Speaker 1: see Brian got funderstruck so hard his ninety three year 4 00:00:10,600 --> 00:00:14,080 Speaker 1: old grandmother felted three thousand miles away in Nebraska and 5 00:00:14,200 --> 00:00:20,239 Speaker 1: immediately booked a cruise Get Understruck. Starting at two eighty nine. 6 00:00:20,560 --> 00:00:25,480 Speaker 1: Carnival Shoose Fun Cruiser in the US al was per person, 7 00:00:25,520 --> 00:00:28,000 Speaker 1: double documency, Texas fees and port expense. Additional restrictions apply. 8 00:00:28,080 --> 00:00:30,200 Speaker 1: For details on Carnival dot com ships, Red Street, Bahamas, Pandava. 9 00:00:31,520 --> 00:00:34,600 Speaker 1: Look for your children's eyes and you will discover the 10 00:00:34,680 --> 00:00:38,320 Speaker 1: true magic of a forest. Find a forest near you 11 00:00:38,560 --> 00:00:42,000 Speaker 1: and start exploring it. Discover the Forest dot Org brought 12 00:00:42,040 --> 00:00:44,199 Speaker 1: to you by the United States Forest Service and the 13 00:00:44,240 --> 00:00:49,120 Speaker 1: ad Council. Look for your children's eyes and you will 14 00:00:49,159 --> 00:00:53,080 Speaker 1: discover the true magic of a forest. Find a forest 15 00:00:53,159 --> 00:00:56,400 Speaker 1: near you and start exploring it. Discover the Forest dot 16 00:00:56,480 --> 00:00:59,120 Speaker 1: Org brought to you by the United States Forest Service 17 00:00:59,160 --> 00:01:08,840 Speaker 1: and the AD Counts. Good morning, This is Laura. Welcome 18 00:01:08,880 --> 00:01:11,959 Speaker 1: to the New Corner Office, the podcast where we share 19 00:01:12,000 --> 00:01:15,120 Speaker 1: strategies for thriving in the new world of work, where 20 00:01:15,160 --> 00:01:18,639 Speaker 1: location and hours are more flexible than in the past. 21 00:01:19,640 --> 00:01:22,360 Speaker 1: Today's tip is about how to deal with feedback that 22 00:01:22,560 --> 00:01:26,600 Speaker 1: isn't entirely helpful. The good news is that it's possible 23 00:01:26,600 --> 00:01:29,920 Speaker 1: to make the person giving feedback feel heard without getting 24 00:01:30,000 --> 00:01:34,720 Speaker 1: terribly distracted yourself. The best response thank you for your feedback. 25 00:01:35,240 --> 00:01:39,640 Speaker 1: I'm writing that down. Thoughtful feedback is a wonderful gift. 26 00:01:40,200 --> 00:01:42,640 Speaker 1: Somebody has taken the time to analyze what you've done 27 00:01:42,680 --> 00:01:45,399 Speaker 1: and figure out ways to improve it. I'm sure we 28 00:01:45,440 --> 00:01:49,600 Speaker 1: can all remember transformative criticism and praise. We should do 29 00:01:49,640 --> 00:01:52,360 Speaker 1: what we can to welcome such feedback into our lives. 30 00:01:53,320 --> 00:01:57,200 Speaker 1: But sometimes feedback can be less helpful. Maybe it comes 31 00:01:57,200 --> 00:02:00,760 Speaker 1: at an an opportune moment, maybe it's about something beyond 32 00:02:00,760 --> 00:02:05,680 Speaker 1: our control, or maybe it's just not actionable unless the 33 00:02:05,720 --> 00:02:08,639 Speaker 1: person is offering the feedback in a mean spirited way. Though, 34 00:02:08,720 --> 00:02:10,560 Speaker 1: you want to make sure he or she knows that 35 00:02:10,639 --> 00:02:13,959 Speaker 1: feedback is still welcome and you value the person's thoughts 36 00:02:13,960 --> 00:02:18,280 Speaker 1: and time. Sometimes we can convey this embody language, but 37 00:02:18,320 --> 00:02:20,360 Speaker 1: when you work from home and maybe talking to the 38 00:02:20,360 --> 00:02:22,800 Speaker 1: person on the phone, this is a little more challenging. 39 00:02:23,760 --> 00:02:27,560 Speaker 1: Hence the phrase, thank you for your feedback, I'm writing 40 00:02:27,560 --> 00:02:32,519 Speaker 1: that down. Thanking the person is straightforward. You're not promising 41 00:02:32,560 --> 00:02:36,359 Speaker 1: to use the feedback, you're just acknowledging that it was received. 42 00:02:37,440 --> 00:02:40,520 Speaker 1: And as for saying I'm writing that down, well, this 43 00:02:40,600 --> 00:02:43,440 Speaker 1: is about showing the person that you're taking their thoughts seriously. 44 00:02:44,040 --> 00:02:47,040 Speaker 1: And since they probably can't actually see you, saying that 45 00:02:47,080 --> 00:02:49,160 Speaker 1: you are writing the feedback down will help the person 46 00:02:49,200 --> 00:02:52,440 Speaker 1: feel confident that you are paying attention. There's no actual 47 00:02:52,480 --> 00:02:55,960 Speaker 1: downside to writing down the thought. You're under no obligation 48 00:02:56,000 --> 00:02:58,359 Speaker 1: to do anything with it, and if you do want 49 00:02:58,360 --> 00:03:01,680 Speaker 1: to refer to the thought later, well what's there the 50 00:03:01,720 --> 00:03:04,240 Speaker 1: council to write down what others say. May be familiar 51 00:03:04,240 --> 00:03:06,880 Speaker 1: to parents, Many of us have heard the advice to 52 00:03:06,960 --> 00:03:10,800 Speaker 1: show children we're taking their concerns seriously by recording them, 53 00:03:10,840 --> 00:03:13,760 Speaker 1: whether we do anything with the records or not. But 54 00:03:13,840 --> 00:03:16,120 Speaker 1: it turns out that it's validating to people of all 55 00:03:16,200 --> 00:03:19,360 Speaker 1: ages to know that what they say is being noted 56 00:03:19,840 --> 00:03:24,680 Speaker 1: and thus acknowledged and valued. So today, if someone offers 57 00:03:24,800 --> 00:03:28,480 Speaker 1: less than helpful feedback, try this response, thank you for 58 00:03:28,520 --> 00:03:32,120 Speaker 1: your feedback, I'm writing that down. It will give you 59 00:03:32,160 --> 00:03:35,840 Speaker 1: a ready way to acknowledge the person's thoughts without getting 60 00:03:35,880 --> 00:03:39,800 Speaker 1: distracted by them. You can appreciate the person even if 61 00:03:39,840 --> 00:03:44,120 Speaker 1: any particular comment doesn't do much for you. How do 62 00:03:44,160 --> 00:03:47,520 Speaker 1: you respond to less than helpful feedback. I'd love to 63 00:03:47,520 --> 00:03:50,440 Speaker 1: hear about it. You can let me know at Laura 64 00:03:50,520 --> 00:03:55,000 Speaker 1: at Laura Vanderkam dot com. In the meantime, this is Laura. 65 00:03:55,520 --> 00:03:58,480 Speaker 1: Thanks for listening, and here's the succeeding in the New 66 00:03:58,560 --> 00:04:05,360 Speaker 1: Corner Office. The New Corner Office is a production of 67 00:04:05,440 --> 00:04:08,560 Speaker 1: I Heart Radio. For more podcasts, visit the I Heart 68 00:04:08,600 --> 00:04:12,200 Speaker 1: Radio app, Apple Podcasts, or wherever you get your favorite shows. 69 00:04:26,520 --> 00:04:34,159 Speaker 1: Unto Hi, I'm Hillary Clinton and I'm so excited to 70 00:04:34,200 --> 00:04:37,320 Speaker 1: be back with a third season of You and Me Both. 71 00:04:37,920 --> 00:04:40,720 Speaker 1: When I started this podcast, we were going through some 72 00:04:40,800 --> 00:04:44,360 Speaker 1: tough times, and let's face it, we still are. And 73 00:04:44,400 --> 00:04:47,279 Speaker 1: here's what I know. We cannot get through this alone. 74 00:04:47,880 --> 00:04:51,360 Speaker 1: So please join me for more conversations with people who 75 00:04:51,440 --> 00:04:54,359 Speaker 1: will make you think, make you laugh, and help us 76 00:04:54,400 --> 00:04:57,880 Speaker 1: find a path forward. This season, I'll be talking about 77 00:04:57,920 --> 00:05:01,400 Speaker 1: the state of our democracy with experts and with people 78 00:05:01,560 --> 00:05:06,600 Speaker 1: organizing on the ground. We'll draw inspiration from some amazing 79 00:05:06,720 --> 00:05:10,760 Speaker 1: people like Olympic star Allison Felix and Grammy Award winner 80 00:05:10,880 --> 00:05:15,040 Speaker 1: Brandy Carlisle. And we'll get into the hard stuff with 81 00:05:15,160 --> 00:05:19,479 Speaker 1: writer Cheryl Strait and my dear friend and colleague Huma Aberdeen. 82 00:05:20,000 --> 00:05:22,400 Speaker 1: So join us. Listen to you and me both on 83 00:05:22,440 --> 00:05:25,760 Speaker 1: the I Heart Radio app, Apple Podcast or wherever you 84 00:05:25,800 --> 00:05:39,080 Speaker 1: get your podcasts. Look for your children's eyes and you 85 00:05:39,120 --> 00:05:42,880 Speaker 1: will discover the true magic of a forest. Find a 86 00:05:42,960 --> 00:05:46,200 Speaker 1: forest near you and start exploring it. Discover the forest 87 00:05:46,360 --> 00:05:48,919 Speaker 1: dot Org brought to you by the United States Forest 88 00:05:48,960 --> 00:05:50,320 Speaker 1: Service and the AD Council