1 00:00:01,400 --> 00:00:05,640 Speaker 1: The Jewil Show on demand. It's another jewbil phone frame. 2 00:00:05,760 --> 00:00:15,319 Speaker 1: Heyday Mornings, that's twenties. Thank you for calling. How I 3 00:00:15,400 --> 00:00:21,599 Speaker 1: help you today? Hi? It's Jensen. Oh Hi, how are you? Hi? 4 00:00:21,680 --> 00:00:24,160 Speaker 1: Who am I speaking with? Oh? I'm so sorry. This 5 00:00:24,200 --> 00:00:28,200 Speaker 1: is funny. I'm the new person here. Oh yes, okay. 6 00:00:29,440 --> 00:00:32,000 Speaker 1: They told me that they hired a new person, and 7 00:00:32,120 --> 00:00:34,879 Speaker 1: so you're it and you're answering the phone. And I 8 00:00:34,920 --> 00:00:36,880 Speaker 1: did not hear you state your name. I heard the 9 00:00:36,920 --> 00:00:38,360 Speaker 1: name of the business, but not the name. I don't 10 00:00:38,360 --> 00:00:40,120 Speaker 1: know if they told you, but I prefer all the 11 00:00:40,159 --> 00:00:43,919 Speaker 1: employees at my gallery to identify themselves by name, as 12 00:00:43,920 --> 00:00:48,360 Speaker 1: well as the gallery gallery first name second. But let's 13 00:00:48,400 --> 00:00:51,440 Speaker 1: start there. Oh right, well, you know going forward, I 14 00:00:51,479 --> 00:00:54,760 Speaker 1: will adjust that wonderful. Try it on for size. I 15 00:00:54,800 --> 00:00:57,560 Speaker 1: want to hear it. You want me to do that 16 00:00:57,640 --> 00:01:03,200 Speaker 1: again for you? Yes, is the owner of the art gallery. 17 00:01:03,800 --> 00:01:05,240 Speaker 1: I would like to make sure that my phones are 18 00:01:05,240 --> 00:01:07,199 Speaker 1: answered correctly. So can you try it on for size? 19 00:01:07,240 --> 00:01:11,479 Speaker 1: Please try it one time? Please? Thank you for calling. 20 00:01:11,800 --> 00:01:15,840 Speaker 1: This is sunny. How may I help you? Um? Okay, 21 00:01:16,120 --> 00:01:18,400 Speaker 1: I'm going to ask you to do that one more time. 22 00:01:18,480 --> 00:01:20,680 Speaker 1: Let's run it back and let's try it a little 23 00:01:21,200 --> 00:01:25,480 Speaker 1: I don't know, more customer service, a little more friendly. Okay, 24 00:01:25,920 --> 00:01:28,120 Speaker 1: you're a new hire. I haven't had the chance to 25 00:01:28,160 --> 00:01:31,039 Speaker 1: really work with you yet. My name is Jensen, the 26 00:01:31,120 --> 00:01:33,720 Speaker 1: owner of the art gallery that you're working at right 27 00:01:33,720 --> 00:01:39,000 Speaker 1: now that you're standing in right now. Yes, I understand, sir, 28 00:01:39,120 --> 00:01:42,160 Speaker 1: I do apology. I know we haven't before, but I've 29 00:01:42,160 --> 00:01:44,560 Speaker 1: been getting some really great feedback from your clients, so 30 00:01:44,760 --> 00:01:47,039 Speaker 1: I'm guess I'm just a little confused where this is coming. Well, 31 00:01:47,080 --> 00:01:50,520 Speaker 1: that's surprising, really, honestly, I feel like that's surprising right 32 00:01:50,520 --> 00:01:52,120 Speaker 1: now that you're getting good feedback based on the way 33 00:01:52,120 --> 00:01:53,720 Speaker 1: you answered the phone. Can we please try that one 34 00:01:53,720 --> 00:01:54,840 Speaker 1: more time and then I can move on to other 35 00:01:54,840 --> 00:02:00,000 Speaker 1: business because I'm busy. Yep, sure, thank you for calling. 36 00:02:00,440 --> 00:02:03,680 Speaker 1: This is sunny. How may I help you? That'll do? 37 00:02:04,000 --> 00:02:07,000 Speaker 1: That'll do for now? Enough stress on me today. I 38 00:02:07,000 --> 00:02:10,799 Speaker 1: don't need to be thinking about that. Um. Okay, is 39 00:02:10,840 --> 00:02:14,240 Speaker 1: there something I can help you with? Anything that you 40 00:02:14,280 --> 00:02:17,400 Speaker 1: needed for me? I'm calling because I'm concerned with some 41 00:02:17,480 --> 00:02:22,280 Speaker 1: things that i've heard. What I'm I'm just a little 42 00:02:22,280 --> 00:02:26,399 Speaker 1: confused because I'm the first time I'm hearing anything about this. Yeah, 43 00:02:26,480 --> 00:02:29,920 Speaker 1: I'm confused too. I'm confused why you would think it 44 00:02:29,919 --> 00:02:34,239 Speaker 1: would be okay to show up to a pristine art 45 00:02:34,280 --> 00:02:41,160 Speaker 1: gallery wearing clothes that you bought at Bacteria World. Excuse me, 46 00:02:41,200 --> 00:02:45,680 Speaker 1: I don't understand what you're not literally, yeah, not literally 47 00:02:45,680 --> 00:02:48,560 Speaker 1: a store called Bacteria World. But I was informed by 48 00:02:48,600 --> 00:02:51,200 Speaker 1: some of the other employees that you like to go 49 00:02:51,280 --> 00:02:53,760 Speaker 1: to the thrift store and buy your clothes from there, 50 00:02:54,000 --> 00:02:57,639 Speaker 1: and therefore Bacteria World. And I'm not trying to give 51 00:02:57,680 --> 00:03:00,880 Speaker 1: all of my clientele as staff infection. Okay, let's keep 52 00:03:00,919 --> 00:03:07,040 Speaker 1: the thrift clothes at home. Oh okay. So basically what 53 00:03:07,120 --> 00:03:09,880 Speaker 1: I'm hearing is, is you think that because I'm buying 54 00:03:09,880 --> 00:03:13,360 Speaker 1: my clothes secondhand, that I'm dirty must be covered in 55 00:03:13,400 --> 00:03:19,000 Speaker 1: bed bugs and bacteria and infection. Is that what I'm hearing? Well, yes, 56 00:03:19,360 --> 00:03:20,919 Speaker 1: I'm sorry, I just have to say it. Yes, that's 57 00:03:20,919 --> 00:03:22,480 Speaker 1: the way I feel. I mean, hearing you even say 58 00:03:22,520 --> 00:03:24,720 Speaker 1: the word secondhand clothes, I almost threw up. I think 59 00:03:24,720 --> 00:03:28,320 Speaker 1: I almost got the flu by just hearing it. You 60 00:03:28,360 --> 00:03:31,960 Speaker 1: know what, Golf, You know, I don't really appreciate the 61 00:03:31,960 --> 00:03:34,880 Speaker 1: stuff you're saying to me right now. This is completely 62 00:03:34,960 --> 00:03:38,440 Speaker 1: unprofessional and frankly, I expected something better for a company 63 00:03:38,520 --> 00:03:42,080 Speaker 1: like The Smile. I'm not here. Oh my god. I'm 64 00:03:42,080 --> 00:03:44,400 Speaker 1: gonna come. I'm gonna figure out what you are. I'm 65 00:03:44,400 --> 00:03:46,120 Speaker 1: going to stick my hand so far. If you're I'm 66 00:03:46,120 --> 00:03:49,240 Speaker 1: gonna pull out your teeth. Okay, well now I'm smiling. 67 00:03:49,600 --> 00:03:51,720 Speaker 1: That sounds fun. Oh good, Well at least one of 68 00:03:51,800 --> 00:03:54,520 Speaker 1: us is. Actually this is actually Jewel from the Jewel 69 00:03:54,520 --> 00:03:57,120 Speaker 1: Show doing a phone break on you and your boyfriend 70 00:03:57,120 --> 00:04:04,400 Speaker 1: Mark set you up? Hello? What yeah, Mark? Guys, that 71 00:04:04,600 --> 00:04:12,400 Speaker 1: was a thing. I'm gonna kill you. Oh my god, 72 00:04:12,560 --> 00:04:15,080 Speaker 1: Oh thank you so much. If you guys could do 73 00:04:15,120 --> 00:04:17,600 Speaker 1: me a personal favor and have your sound editor send 74 00:04:17,600 --> 00:04:20,080 Speaker 1: me that clip of her saying I'm dirtied and covered 75 00:04:20,080 --> 00:04:25,800 Speaker 1: in bed bugs, I will the Jewel Show on demand