1 00:00:00,160 --> 00:00:03,520 Speaker 1: Early today, Caroline and I spoke to Disney CFO Hugh Johnston, 2 00:00:03,720 --> 00:00:06,520 Speaker 1: and we discussed all of those parts of the House 3 00:00:06,519 --> 00:00:06,880 Speaker 1: of Mouse. 4 00:00:06,960 --> 00:00:11,160 Speaker 2: Isn't this If you look at the major investments that 5 00:00:11,200 --> 00:00:13,440 Speaker 2: we've been making in the business over the last couple 6 00:00:13,520 --> 00:00:16,680 Speaker 2: of years, Number one is in the streaming business, and 7 00:00:17,079 --> 00:00:20,160 Speaker 2: number two obviously is in the experiences business, so parks 8 00:00:20,160 --> 00:00:21,280 Speaker 2: and cruises. 9 00:00:21,160 --> 00:00:21,680 Speaker 3: And the like. 10 00:00:22,680 --> 00:00:25,280 Speaker 2: And as you've seen in the number is through twenty 11 00:00:25,440 --> 00:00:28,120 Speaker 2: twenty four, you know, it really marked a pivot for 12 00:00:28,160 --> 00:00:29,440 Speaker 2: the Walt Disney Company. 13 00:00:30,440 --> 00:00:32,120 Speaker 3: The creativity is certainly very. 14 00:00:32,080 --> 00:00:34,800 Speaker 2: Much back back to back billion dollar movies and a 15 00:00:34,880 --> 00:00:39,920 Speaker 2: terrific slid for twenty five in addition to that fantastic 16 00:00:40,360 --> 00:00:43,640 Speaker 2: workout of the TV studios with sixty Emmys, and that 17 00:00:43,720 --> 00:00:46,960 Speaker 2: obviously feeds the flywheel of the Walt Disney Company, whether 18 00:00:47,040 --> 00:00:51,559 Speaker 2: it's streaming or whether it's experiences including parks, consumer products, 19 00:00:51,840 --> 00:00:55,280 Speaker 2: and of course the cruise ships. So given those investments 20 00:00:55,320 --> 00:00:57,440 Speaker 2: that we've been making, and given that we now have 21 00:00:57,520 --> 00:01:01,200 Speaker 2: good financial visibility into the returns on those investments, we 22 00:01:01,240 --> 00:01:04,360 Speaker 2: felt like it was important to inform investors not just 23 00:01:04,440 --> 00:01:07,319 Speaker 2: on how we were investing, but what they should expect 24 00:01:07,360 --> 00:01:10,479 Speaker 2: in terms of the returns on those and with that visibility, 25 00:01:10,480 --> 00:01:12,320 Speaker 2: we're confident that we can actually deliver. 26 00:01:13,280 --> 00:01:14,800 Speaker 3: Here across the media sector. 27 00:01:15,560 --> 00:01:19,040 Speaker 1: Your industry is getting better at being profitable in streaming, 28 00:01:19,120 --> 00:01:21,279 Speaker 1: so that's where I want to go. Is this something 29 00:01:21,319 --> 00:01:24,080 Speaker 1: that is kind of industry wide macro level factor is 30 00:01:24,120 --> 00:01:27,000 Speaker 1: supporting you, or is this something that you've done in 31 00:01:27,040 --> 00:01:30,000 Speaker 1: the last year specifically that's kind of cracked the formula 32 00:01:30,080 --> 00:01:31,520 Speaker 1: for streaming at Disney. 33 00:01:32,280 --> 00:01:33,880 Speaker 3: I think it's a combination of both. 34 00:01:34,520 --> 00:01:38,360 Speaker 2: Streaming is certainly very much scale business, so as everyone 35 00:01:38,400 --> 00:01:42,840 Speaker 2: gains more scale, obviously that helps the industry overall. For 36 00:01:42,959 --> 00:01:47,280 Speaker 2: us in particular, I think the combination of the terrific 37 00:01:47,319 --> 00:01:51,400 Speaker 2: ip that we're putting into the service, the product improvements 38 00:01:51,480 --> 00:01:54,240 Speaker 2: that we're making, and that we are intending to make 39 00:01:54,320 --> 00:01:57,920 Speaker 2: with the new leader that we have on product, Adam Smith, 40 00:01:57,920 --> 00:02:02,120 Speaker 2: who came over to us from YouTube, we see obviously 41 00:02:02,360 --> 00:02:05,400 Speaker 2: a terrific future in terms of where streaming is going. 42 00:02:05,720 --> 00:02:07,400 Speaker 3: You know, it's important to think. 43 00:02:07,200 --> 00:02:12,280 Speaker 2: About what do additional subscribers mean in terms of the 44 00:02:12,320 --> 00:02:15,480 Speaker 2: streaming business. In many ways, streaming has the characteristics of 45 00:02:15,480 --> 00:02:19,000 Speaker 2: a software business, where the incremental value of an additional 46 00:02:19,040 --> 00:02:21,840 Speaker 2: subscriber is very high because the incremental cost to that 47 00:02:22,000 --> 00:02:25,959 Speaker 2: incremental subscriber are very low. So we feel optimistic about 48 00:02:26,240 --> 00:02:29,000 Speaker 2: as the industry is coming together, we're going to continue 49 00:02:29,000 --> 00:02:33,480 Speaker 2: to both add subscribers and in addition to that, because of. 50 00:02:33,480 --> 00:02:35,799 Speaker 3: The value we're delivering with the great ip and the. 51 00:02:35,760 --> 00:02:38,799 Speaker 2: Great product that we're putting into this service, we'll be 52 00:02:38,840 --> 00:02:41,400 Speaker 2: able to take pricing as well. And that combined with 53 00:02:41,480 --> 00:02:44,480 Speaker 2: good cost management that we have in place in terms 54 00:02:44,480 --> 00:02:47,760 Speaker 2: of good disciplines on that business, we feel very optimistic 55 00:02:47,800 --> 00:02:49,400 Speaker 2: about where streaming is going for us. 56 00:02:49,760 --> 00:02:52,560 Speaker 4: You're also curving password sharing. How much of an impact 57 00:02:52,560 --> 00:02:52,960 Speaker 4: will that make? 58 00:02:53,080 --> 00:02:54,680 Speaker 3: You think it'll be a positive. 59 00:02:54,720 --> 00:02:57,600 Speaker 2: It'll be gradual over time and strengthen from quarter to quarter, 60 00:02:57,680 --> 00:03:00,639 Speaker 2: but we do think it'll be a positive impact on subscribers. 61 00:03:00,840 --> 00:03:04,600 Speaker 4: I'm interested in the film studio and what bonus you're 62 00:03:04,600 --> 00:03:06,240 Speaker 4: going to get from More or two, what bonus you're 63 00:03:06,280 --> 00:03:08,600 Speaker 4: going to be getting from Mafasa the Lion King. How 64 00:03:08,680 --> 00:03:10,600 Speaker 4: important has the investment been there? 65 00:03:11,360 --> 00:03:14,160 Speaker 2: Well, I think it's quite important and in many ways 66 00:03:14,360 --> 00:03:16,040 Speaker 2: to talk about that, we ought to dial back a 67 00:03:16,080 --> 00:03:17,200 Speaker 2: little bit to where we were. 68 00:03:17,120 --> 00:03:17,920 Speaker 3: A few years ago. 69 00:03:18,320 --> 00:03:20,400 Speaker 2: You know, as we launch streaming, and it's important to 70 00:03:20,400 --> 00:03:22,560 Speaker 2: remember we've only been in the streaming business five years. 71 00:03:22,560 --> 00:03:25,160 Speaker 2: This is a relatively nascent business for us in many ways. 72 00:03:25,200 --> 00:03:27,480 Speaker 2: Even though it's going to be quite profitable for us, 73 00:03:27,680 --> 00:03:30,000 Speaker 2: or is quite profitable now, it'll be more profitable in 74 00:03:30,000 --> 00:03:32,920 Speaker 2: the future. But as we think about where we were 75 00:03:32,960 --> 00:03:35,520 Speaker 2: a few years ago, we were very much focused on 76 00:03:35,640 --> 00:03:38,640 Speaker 2: creating a lot of quantity in order to fill the 77 00:03:38,720 --> 00:03:43,160 Speaker 2: service with content, and as is often the case, when 78 00:03:43,200 --> 00:03:46,160 Speaker 2: you push hard on quantity, sometimes quality isn't quite up 79 00:03:46,200 --> 00:03:48,520 Speaker 2: to where you would like it to be. When Bob 80 00:03:48,520 --> 00:03:51,120 Speaker 2: Biger came back a couple of years ago, he talked 81 00:03:51,120 --> 00:03:54,720 Speaker 2: about restoring creativity to the center of the company and 82 00:03:54,960 --> 00:03:58,920 Speaker 2: reducing quantity and focusing on raising the bar on quality. 83 00:03:59,160 --> 00:04:00,880 Speaker 3: Now we've been talking about that. 84 00:04:00,840 --> 00:04:03,320 Speaker 2: For really a year year and a half, but you 85 00:04:03,400 --> 00:04:05,880 Speaker 2: saw the impact of that. I think very much in 86 00:04:05,960 --> 00:04:10,520 Speaker 2: twenty four with Inside Out two and Deadpool and Wolverine 87 00:04:10,920 --> 00:04:12,320 Speaker 2: back to back billion dollar. 88 00:04:12,120 --> 00:04:14,560 Speaker 3: Movies is it's never been done before. 89 00:04:14,880 --> 00:04:17,440 Speaker 2: And then on the TV side with Avid Elementary and 90 00:04:17,480 --> 00:04:21,000 Speaker 2: The Bear and of course Showgun, we had sixty Emmys. 91 00:04:21,440 --> 00:04:24,640 Speaker 2: So I think that focus on quality is not something 92 00:04:24,720 --> 00:04:26,960 Speaker 2: that's kind of a one time random thing, but in 93 00:04:27,000 --> 00:04:30,839 Speaker 2: fact is a sustaining impact on the company. So as 94 00:04:30,880 --> 00:04:33,240 Speaker 2: we think forward to the slate in twenty twenty five, 95 00:04:33,640 --> 00:04:37,000 Speaker 2: whether it's Muwana Iu or Mufasa the Lion King, or 96 00:04:37,080 --> 00:04:41,800 Speaker 2: Lilo and Stitch or Avatar or Captain America, we're very 97 00:04:41,839 --> 00:04:44,560 Speaker 2: optimistic that those movies are going to be big, big 98 00:04:44,640 --> 00:04:45,279 Speaker 2: hits as well. 99 00:04:45,320 --> 00:04:47,280 Speaker 3: We couldn't be more excited about them. 100 00:04:47,839 --> 00:04:50,880 Speaker 1: So you've talked about the linear TV or live TV 101 00:04:51,040 --> 00:04:52,080 Speaker 1: business almost. 102 00:04:51,800 --> 00:04:52,360 Speaker 3: Like a hedge. 103 00:04:52,560 --> 00:04:55,400 Speaker 1: I know you want to keep that audience. It's important 104 00:04:55,440 --> 00:04:58,960 Speaker 1: to you, particularly the older demographic. But like many sports 105 00:04:59,000 --> 00:05:02,840 Speaker 1: fans interested in the D two C launch on ESPN, 106 00:05:03,360 --> 00:05:05,880 Speaker 1: how you think that that will kind of change your 107 00:05:06,120 --> 00:05:09,920 Speaker 1: audience and customers' attitudes in how they pay for sports 108 00:05:09,960 --> 00:05:10,640 Speaker 1: by sports. 109 00:05:11,600 --> 00:05:15,479 Speaker 2: Well, the important thing I think about the ESPN Flagship 110 00:05:15,560 --> 00:05:19,000 Speaker 2: launch Flagship is the project name that we use on that. 111 00:05:20,960 --> 00:05:22,919 Speaker 2: The thing to think about it is it's not just 112 00:05:23,000 --> 00:05:26,680 Speaker 2: another distribution channel, So it's not basically taking ESPN Alon 113 00:05:26,720 --> 00:05:29,599 Speaker 2: as it exists and just putting it into streaming. It 114 00:05:29,640 --> 00:05:32,080 Speaker 2: will have all of that content, to be clear, but 115 00:05:32,200 --> 00:05:34,200 Speaker 2: in addition to that, it's really going to be a 116 00:05:34,240 --> 00:05:37,880 Speaker 2: true digital experience in so many ways, so the ability 117 00:05:37,920 --> 00:05:41,880 Speaker 2: to do e commerce, the ability to track fantasy, the 118 00:05:41,960 --> 00:05:46,920 Speaker 2: ability to shape some of the ESPN broadcast products to 119 00:05:47,360 --> 00:05:51,039 Speaker 2: your liking, the ability to do online vetting as a 120 00:05:51,080 --> 00:05:54,640 Speaker 2: part of the product. It's a much more interactive, much 121 00:05:54,680 --> 00:05:57,440 Speaker 2: more digital product, and that's where I think the big 122 00:05:57,480 --> 00:06:00,760 Speaker 2: reshaping will come from. Consumers will choose what they want 123 00:06:00,800 --> 00:06:03,920 Speaker 2: to go through traditional cable networks or whether they want 124 00:06:03,920 --> 00:06:06,679 Speaker 2: to go through the newer digital networks, and that's something 125 00:06:06,720 --> 00:06:10,120 Speaker 2: that we're there for everyone everywhere. That's really the goal 126 00:06:10,160 --> 00:06:12,760 Speaker 2: of ESPN is we want to be where the sports 127 00:06:12,760 --> 00:06:15,080 Speaker 2: fan wants to be, but we do intend to bring 128 00:06:15,120 --> 00:06:17,320 Speaker 2: a lot of value in that product, and I think 129 00:06:17,320 --> 00:06:19,320 Speaker 2: sports fans will come to it relatively quickly. 130 00:06:20,160 --> 00:06:22,080 Speaker 4: Disney CFO Hugh Johnston that