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Speaker 1: You guys ever, feel like customer service isn't what it

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Speaker 1: used to be. Kind of everybody's done over texts or apps.

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Speaker 1: I have to talk to one chatbot so she can

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Speaker 1: pass me along to the supervising chatbot, who passes me

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Speaker 1: up to.

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Speaker 2: The corporate chat bob. Look, we hear it.

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Speaker 1: Broke and Jeffrey are committed to doing things the right.

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Speaker 2: Way, like in today's.

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Speaker 1: Prank phone call, because sure, this lady made her dinner

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Speaker 1: reservation over an app, but we're gonna call her in

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Speaker 1: person to confirm it and then annoy the crap out

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Speaker 1: of her with the best customer service that she's never

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Speaker 1: asked for.

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Speaker 2: Got it for you?

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Speaker 1: It's your phone tap right now?

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Speaker 3: Hello?

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Speaker 2: Hi?

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Speaker 3: Is this Justine Yes speaking this Hello.

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Speaker 2: I'm from Open Table. My name's Peter Pants.

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Speaker 3: How are you today?

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Speaker 4: Oh? Op, I'm okay.

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Speaker 2: I am just.

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Speaker 3: Calling to confirm your dinner reservation for tomorrow night at Tavern,

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Speaker 3: one of the best restaurants in the city.

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Speaker 2: At six thirty pm. It looks like, yeah, wonderful.

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Speaker 4: I actually didn't know you guys called to confirm. I

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Speaker 4: thought it was handled through text message.

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Speaker 3: It's actually a news service. I mean it is a

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Speaker 3: little old school, but I like old school.

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Speaker 4: Okay, yeah, okay.

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Speaker 3: All right, well I will pass on the information to

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Speaker 3: the restaurant. You are all confirmed and good to go,

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Speaker 3: and you have a wonderful meal.

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Speaker 4: Thank you too.

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Speaker 3: Oh I'm sorry I cut you off.

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Speaker 2: What you say, Justine?

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Speaker 4: I just said, thank you. Have a great day.

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Speaker 2: Oh gosh, you too. I'm blushing. Hello, Hi, Justine, this

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Speaker 2: is Peter Pants again. Hi. Aye.

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Speaker 3: Hey, So when I was on the phone with the restaurant,

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Speaker 3: they said I was talking a little too much and

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Speaker 3: gabbing whatever. Apparently they missed another phone call while I

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Speaker 3: was on the phone with them.

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Speaker 2: Was that was that you my chance? No?

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Speaker 4: I wasn't. We confirmed our reservation already.

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Speaker 2: I'm that's what I thought.

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Speaker 3: I just thought maybe you tried to go around me

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Speaker 3: to cancel your own reservation.

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Speaker 2: Like you know, if you want to do that, that's fine.

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Speaker 2: I won't be mad.

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Speaker 4: I'll be there there.

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Speaker 2: But if you do need anything, I can handle it.

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Speaker 3: Just want you to know that because this is my job, Okay,

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Speaker 3: I love doing it.

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Speaker 4: Well, I don't need you to do it. So we're

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Speaker 4: all set. I'm set for my reservation. Thank you for

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Speaker 4: checking before and you don't need to call ACTA. Ali's

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Speaker 4: just kidding, Okay, I have I have things to do.

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Speaker 2: Oh you have things to do, so do I.

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Speaker 3: I got a lot of restaurants that i'm calling confirming

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Speaker 3: changing stuff.

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Speaker 2: I can tell you about it some time if you want.

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Speaker 2: I mean, there's a lot of interac I'm good.

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Speaker 4: I don't need any more confirmation calls. I don't need

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Speaker 4: any more conversation. I'm really excited about my dinner, and

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Speaker 4: I hope you have a great day.

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Speaker 2: I have.

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Speaker 3: I salute to you, ma'am, General Sergeant Justine. Right to business. Sorry, Hello, Hi,

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Speaker 3: it's Peter Pants again.

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Speaker 4: Oh my god, I'm not canceling. Please stop calling me.

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Speaker 2: I actually have an update for you.

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Speaker 3: I wanted to let you know. One of the waiters

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Speaker 3: that the restaurant is called in sick for tomorrow night.

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Speaker 4: You know, well, I'm sure someone will fill in going around.

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Speaker 2: I may have it too.

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Speaker 4: I hope you feel better. I'll be there. I hope

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Speaker 4: you bye.

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Speaker 2: I know it's going to affect your reservation.

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Speaker 3: That's the third best server in the restaurant, and you

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Speaker 3: may not get the service.

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Speaker 2: You were expecting.

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Speaker 4: I'm sure I'll be satisfied. I just want my meal,

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Speaker 4: and you don't have any reason to call me back.

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Speaker 3: Oh bye, gowing up please, I have a second piece

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Speaker 3: of news. It turns out the restaurants putting their chocolate

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Speaker 3: suit flay back on the menu tonight.

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Speaker 4: Well I can find that out when I get there.

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Speaker 2: So no, you don't understand. This happens once a year. Wow,

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Speaker 2: you'll have to order you twenty minutes in advance. You

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Speaker 2: have to know that now. I don't care.

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Speaker 4: Oh okay, I don't care about the chocolate soup. Al ay,

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Speaker 4: I'll figure it out. What I'm you know, I don't

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Speaker 4: want to be on this phone call anymore.

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Speaker 2: I wouldn't either. I'm more of a krumber leg guy myself.

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Speaker 4: Great day.

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Speaker 3: Before you go, I do need to let you know

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Speaker 3: that the reservation has changed from two to three people.

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Speaker 4: Now what are you talking about. I'm the one who

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Speaker 4: knows how many people are coming to my dinner.

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Speaker 3: You wouldn't know because I just added myself Peter Pants

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Speaker 3: at the table.

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Speaker 4: You are not coming to my dinner.

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Speaker 3: Well, your husband, Rudy said I could, and he also

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Speaker 3: said he wanted all of us to spoon feed each

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Speaker 3: other chocolate soufle But that was a small side note.

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Speaker 4: What you are you? This is this is crazy.

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Speaker 3: My name is jose from Brick and Jeffrey in the morning.

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Speaker 3: We're doing a phone tap on you. You're radio.

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Speaker 4: Wow, that was a lot.

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Speaker 2: I was sorry.

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Speaker 3: Your husband, Rudy set you up. He said your anniversary

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Speaker 3: dinner is coming up, and.

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Speaker 4: Well I'm very excited about the dinner. That was really

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Speaker 4: difficult to deal with.

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Speaker 3: Well, it's pretty rude that he phoned. Had you're on

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Speaker 3: the radio for all these people to hear. You may

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Speaker 3: want to cancel your reservation.

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Speaker 2: Oh I can do that if you'd lie, or I

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Speaker 2: can confirm it. I can confirm you want me to reconfirm.

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Speaker 3: We've confirmed five times already, but I can confirm one's just.

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Speaker 2: Just in case.

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Speaker 4: Look, I know this is a joke, but I I

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Speaker 4: really don't ever want to talk to you again.

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Speaker 1: Okay, silly, we.

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Speaker 2: Don't have to talk on the phone anymore. We're gonna

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Speaker 2: have dinner tomorrow. I'll see you at the restaurant six

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Speaker 2: point thirty.

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Speaker 4: Oh my god, wake up.

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Speaker 3: Every morning was phone taps weekday mornings on the twenties.

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Speaker 4: Brooke and Jeffrey in the morning