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Speaker 1: One eight hundred d ui away now offering free remote

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Speaker 1: consultations by phone or video conference for any criminal offense.

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Speaker 1: Trust Brook, Jeffrey and Jose's friends with a free remote

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Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred douy

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Speaker 1: away dot com or call.

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Speaker 2: Eight hundred do you y Away.

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Speaker 3: Doesn't it feel like every time you open a news site,

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Speaker 3: headlines are screaming data breach. Your personal information is all compromised.

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Speaker 2: Yeah, it was yesterday. It's like this password was found

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Speaker 2: in a previous breach.

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Speaker 1: I know.

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Speaker 3: It's just happening all the time, and we're trying to

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Speaker 3: stop that on our end too. That's why Jose calls

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Speaker 3: a woman who's trying to cancel her flight, and he

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Speaker 3: just needs to confirm that.

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Speaker 2: She's not a bot. Simple sounds simple.

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Speaker 3: See if she can pass our non robot test in

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Speaker 3: your phone tap right now.

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Speaker 4: Hello, Hi, I'm calling from the Airlines Customer Care Team.

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Speaker 2: My name is Sean shank.

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Speaker 5: Oh. Hi.

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Speaker 2: Hi is this a Hannah?

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Speaker 5: Is her?

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Speaker 2: Well?

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Speaker 4: Hi, Hannah, I'm actually calling in response to your request

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Speaker 4: to cancel your flight reservation from Dallas to Detroit this Friday.

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Speaker 5: Request.

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Speaker 6: Wait, I already canceled that flight.

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Speaker 4: Well, that's true, it's almost canceled. We just need to

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Speaker 4: confirm first that you're not a robot.

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Speaker 5: Really, I got a confirmation and everything.

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Speaker 4: I know it's kind of weird, but we've had numerous

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Speaker 4: security breaches, bots buying and canceling tickets, trying to liquidate

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Speaker 4: people's mileages.

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Speaker 2: It's it is a nightmare. So we just need to

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Speaker 2: confirm with you.

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Speaker 5: Okay, okay, but I'm obviously a real person that you're

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Speaker 5: speaking to you, So.

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Speaker 2: How are you even gonna I don't know that yet.

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Speaker 5: You don't know that.

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Speaker 4: Well, I'm ninety nine percent sure, of course, but I

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Speaker 4: do have to follow protocol, Okay, Okay, I'm just gonna

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Speaker 4: ask a couple simple questions, just like you would kind

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Speaker 4: of online. First one's really easy, okay, Okay, when you

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Speaker 4: go to bed at.

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Speaker 2: Night, do you go to sleep or do you power down?

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Speaker 6: Really?

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Speaker 4: I know it's ridiculous, but think about a robot would

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Speaker 4: really fail these. So I just if you could answer clearly.

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Speaker 5: For me, please, I go to sleep.

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Speaker 2: Great, See this is easy.

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Speaker 4: I was hoping you'd say that. Okay, So now to wait,

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Speaker 4: I'm sorry, did.

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Speaker 2: You did you hear that.

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Speaker 6: Yeah, I heard that.

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Speaker 2: How does that sound?

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Speaker 5: I don't know?

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Speaker 4: Huh, there is there is again, it was like a beep, right,

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Speaker 4: you heard that.

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Speaker 6: I heard that.

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Speaker 5: There wasn't me.

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Speaker 4: It sounds like some sort of automated response. But I'm

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Speaker 4: sure it's a sound that happened within our system or

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Speaker 4: the phone lines or something.

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Speaker 2: Weird. It's fine, Let's just go to the next thing. Okay, Okay,

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Speaker 2: I need you to.

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Speaker 4: Put your left arm at your side and then slowly

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Speaker 4: raise it up into the air. Why uh you know,

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Speaker 4: I I'm following a script here, so I really just

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Speaker 4: need you to do the things you know, so we could.

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Speaker 2: Prove you're not a robot, which is simple.

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Speaker 5: Okay, It's at my side and I'm raising it up.

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Speaker 4: Whoa uh hello? Yeah?

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Speaker 3: Yeah, was that that was weird?

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Speaker 6: I think you're putting these sounds in because I.

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Speaker 5: Know it's not me.

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Speaker 2: Why would I do that. I'm the one trying to

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Speaker 2: confirm you're not a robot.

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Speaker 6: I'm not making those sounds. Do you understand?

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Speaker 4: Like?

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Speaker 6: This doesn't sound good?

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Speaker 4: I'm sorry I missed the last thing you said because

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Speaker 4: that little the beep or something whatever button you're pressing

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Speaker 4: on your exoskeleton.

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Speaker 2: Or arm or whatever.

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Speaker 5: You know.

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Speaker 2: I'm so sorry that was a back conclusion.

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Speaker 4: I should not assume things not a robot. Look, I

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Speaker 4: believe you, but you're you're just not passing the actual test.

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Speaker 4: So I just need you to please walk around the

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Speaker 4: room very quickly. But if you don't, I can't officially

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Speaker 4: cancel your flight and you will be charged.

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Speaker 2: And I don't want to do none of us want that.

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Speaker 6: Oh my god, I don't have all day.

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Speaker 4: Just give me a couple of steps, okay, and just

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Speaker 4: tell me before you do it.

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Speaker 6: I'm walking okay.

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Speaker 5: Oh my god, what are you doing.

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Speaker 2: I'm at a loss for words. I don't even know

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Speaker 2: at this point. I can hear your metal shoes.

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Speaker 6: Whatever you're doing right now? Is it funny?

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Speaker 2: You know? You're probably right? This is pretty stupid. Remember

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Speaker 2: a radio brink?

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Speaker 6: Wait what?

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Speaker 2: Because this is actually what did you did you say something?

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Speaker 5: Oh my god?

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Speaker 2: This is actually hullisea for the radio show Brook and

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Speaker 2: Jeffrey in the morning. You're doing a phone tap.

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Speaker 6: On you go on.

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Speaker 2: Your boyfriend Leo set you up. He said you can

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Speaker 2: anceled a flight, and you're super upset about it.

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Speaker 1: I knew that they was so weird.

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Speaker 2: I lift my.

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Speaker 6: Arm and you guys started flying sound effects.

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Speaker 4: H all those sound effects those are actually that's actually

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Speaker 4: my arm moving. Uh.

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Speaker 2: I'm leaving, I'm walking away. I need an update.

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Speaker 4: Oh no, cannot compute.

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Speaker 1: Weeke up.

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Speaker 5: Every morning was foom taps weekday mornings on the twenties

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Speaker 5: Brooke and Jeffrey in the morning