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Speaker 1: Welcome to Before Breakfast, a production of I Heart Radio.

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Speaker 1: Good Morning, This is Laura. Welcome to the Before Breakfast podcast.

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Speaker 1: Today's tip is to give praise that works. That is,

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Speaker 1: praise that leaves the person feeling good, and that increases

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Speaker 1: the chances that the behavior will occur again. When it

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Speaker 1: comes to praise, there are really just two important lessons

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Speaker 1: to keep in mind, whether you're praising adults or kids

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Speaker 1: at work or in your personal life. First, you should

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Speaker 1: praise the process rather than labeling the person. It's really

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Speaker 1: easy to praise someone by proclaiming them a genius, a Picasso,

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Speaker 1: Ceo material or the like. Labels like these just roll

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Speaker 1: off the tongue and don't require us to think or

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Speaker 1: reflect much about the person's performance or its impact. They

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Speaker 1: can feel good in the moment, though they can also

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Speaker 1: come off as insincere or meaningless because they're so vague.

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Speaker 1: But there's a bigger issue than their vagueness. When we

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Speaker 1: give praise. By labeling people, we can make them less

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Speaker 1: willing to take on a challenge and risk failure in

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Speaker 1: the future. They become so attached to the label that

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Speaker 1: they're reluctant to do something that might cause them to

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Speaker 1: lose it. Psychologist Carol Dweck and her team famously conducted

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Speaker 1: research on the effect of praising children's effort versus praising

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Speaker 1: their intelligence. They found that kids who were praised for

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Speaker 1: success on a set of problems with words like wow,

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Speaker 1: you must have worked really hard, that is, praising their effort,

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Speaker 1: wanted to take on more challenging problems in the future.

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Speaker 1: On the other hand, kids whose intelligence was praised, wow,

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Speaker 1: you must be smart at this I didn't want to

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Speaker 1: take on challenging problems and perform less well. They didn't

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Speaker 1: want to try something hard for fear that they would

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Speaker 1: no longer be seen as smart. Do what concludes that

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Speaker 1: we're better off praising effort or process rather than labeling

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Speaker 1: people as having fixed traits. So rather than tell a

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Speaker 1: kid good job on her homeworker, you're such a math genius,

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Speaker 1: you might say that was a challenging fraction problem and

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Speaker 1: you solved it. I see you tried several different approaches

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Speaker 1: until you've found one that worked. And rather than tell

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Speaker 1: an employee that she's a great speaker, you might say,

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Speaker 1: I've heard you mentioned that presentations are stressful to you.

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Speaker 1: Let me tell you your preparation and practice on this

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Speaker 1: one really paid off. You spoke fluidly and made your

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Speaker 1: points clearly, nicely done. Praising the process rather than labeling

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Speaker 1: the person also works because process is within our control.

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Speaker 1: If you praise my use of multiple strategy needs to

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Speaker 1: solve a tough problem, or my clear communication, or my

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Speaker 1: willingness to put in the time to practice, I see

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Speaker 1: that those behaviors are valued and effective, and later, when

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Speaker 1: I encounter a similar situation, I'll be more likely to

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Speaker 1: turn to those behaviors which are within my control and

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Speaker 1: are likely to lead to good outcomes. Again, the second

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Speaker 1: part of giving praise that works connect your praise with

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Speaker 1: the positive impact the praised behavior had. The Center for

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Speaker 1: Creative Leadership has an approach called situation behavior Impact. This

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Speaker 1: method lets people know how their behavior influenced outcomes. Here's

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Speaker 1: how it works. For giving praise. You might say to

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Speaker 1: a kid, Molly, I liked how you suggested that you

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Speaker 1: and Jenny use a timer to help you take turns

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Speaker 1: with the tire swing. You each had some fun and

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Speaker 1: there were no tears or at work, Sam, you were

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Speaker 1: so well prepared for that meeting. You'd anticipated every question

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Speaker 1: our client had. Whether we land this contract or not.

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Speaker 1: I know you gave her a positive impression of our company.

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Speaker 1: This sort of praise is encouraging and better yet, now

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Speaker 1: just people to make equally smart choices in the future.

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Speaker 1: In the meantime, this is Laura. Thanks for listening, and

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Speaker 1: here's to making the most of our time. Hey, everybody,

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Speaker 1: I'd love to hear from you. You can send me

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Speaker 1: your tips, your questions, or anything else. Just connect with

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Speaker 1: me on Twitter, Facebook and Instagram at Before Breakfast pod

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Speaker 1: that's B the number four, then Breakfast p o D.

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Speaker 1: You can also shoot me an email at Before Breakfast

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Speaker 1: podcast at i heeart media dot com that Before Breakfast

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Speaker 1: is spelled out with all the letters. Thanks so much,

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Speaker 1: should I look forward to staying in touch. Before Breakfast

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Speaker 1: is a production of I heart Radio. For more podcasts

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