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Speaker 1: Ron and Aien. I was working. In the middle of working,

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Speaker 1: somebody actually managed to wander and pass the security guard,

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Speaker 1: the electrified fence, the guard dog, the moat, the gun towers,

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Speaker 1: and the searchlights and made his way back to my

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Speaker 1: service bay where I was working. I really don't have

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Speaker 1: all those things, but I'm starting to think I should

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Speaker 1: add it. Go the car Doctor. Could I understand you're right?

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Speaker 1: The oil wasn't changed for eleven years. Eleven years, he

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Speaker 1: just add oil to it and keep running it. Wow.

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Speaker 1: Think Welcome to the radio home of Ron and Anian

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Speaker 1: the Car Doctor, since this is where car owners the

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Speaker 1: world overturned to for their definitive opinion on automotive repair.

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Speaker 1: If your mechanics giving you a busy signal, pick up

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Speaker 1: the phone and call in. The garage doors are open,

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Speaker 1: but I am here to take your calls at eight

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Speaker 1: five five and now running. I want to know where Tom.

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Speaker 1: It's these ideas from I just uh some of your commentary, Tom,

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Speaker 1: and you're opening monologues are great. Uh. I have plugged

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Speaker 1: you as always, sir. Well, you know I wasn't down

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Speaker 1: in Jersey the other day and well you know what

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Speaker 1: they just made legal in Jersey yeah, um, you know

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Speaker 1: Danny and I haven't. By the way, I didn't. I'll

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Speaker 1: tell you here and now, so you know, I guess

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Speaker 1: it's sort of vehicle related because it involves a truck. Um,

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Speaker 1: Danny and I have our next business venture. Danny my

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Speaker 1: mechanic and I have our next business venture, Danny's Taco truck.

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Speaker 1: All right, we're gonna sell pot out of one window,

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Speaker 1: Tacos out of the second, and then we're gonna have

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Speaker 1: an express lane where you can buy both. And the

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Speaker 1: slogan is gonna be we bring the munch Ease to

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Speaker 1: you only because like that, only only because think about

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Speaker 1: it's got to be a hit. You drive around to

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Speaker 1: the local parks, you pull over. Only in Jersey could

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Speaker 1: something like this happened. I mean it's just well not

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Speaker 1: only in Jersey. I mean they're doing it all over

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Speaker 1: the place all of a sudden. Pots not bad for you? Well,

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Speaker 1: you know you only had a fourth window. What's that for? Well,

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Speaker 1: for the anti for the anti stomach medicine, stomach problem medicine. Well,

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Speaker 1: I was I was thinking, yeah, um, I was thinking

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Speaker 1: of adding a fourth you know, a fourth window, but

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Speaker 1: something maybe for chili or pizza. Or you know, listen,

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Speaker 1: you know, like like the cops don't have enough to

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Speaker 1: do right now, everybody's gonna be driving around under the influence.

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Speaker 1: How will you tell we're off subject here? Um, that

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Speaker 1: isn't what I wanted to talk about my opening monologue,

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Speaker 1: and I completely forgot where I wanted to go. Um,

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Speaker 1: So let's do this. Let's go to the phones. That's

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Speaker 1: always a good say. Let's go to Jack in Michigan,

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Speaker 1: nineteen Silverado four by four Jack, Welcome to New Jersey,

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Speaker 1: the land of um well whatever? So how can I

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Speaker 1: help you today? Good afternoon if it's the land of

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Speaker 1: whatever in Michigan? Also, so yeah, thank god. At least

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Speaker 1: we're all in this together. I figured out. Sooner or

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Speaker 1: later we're all gonna be standing on the same line somewhere,

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Speaker 1: so at least we'll know each other. So how can

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Speaker 1: I help you today? Sir? What's going on? Yes? I

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Speaker 1: got a two thousand nineteen Chevy Silverado Little Drive five seven.

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Speaker 1: My screen inside my truck has gone black twice. Now, okay,

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Speaker 1: Google bit and they say to unplug a blue uh

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Speaker 1: plug behind the glove box, but I never took it

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Speaker 1: off because it seemed like when when the truck would

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Speaker 1: sit for approximately a half hour, it would automatically pop

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Speaker 1: back on. So I don't know if there's a short,

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Speaker 1: or if it's a chip or what it could be

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Speaker 1: or the brain. Well, actually get your hands on GM

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Speaker 1: bulletin n A one seven one dated November of last year,

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Speaker 1: and and read read through that that's gotten multiple symptoms,

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Speaker 1: multiple conditions where the screens can turn black, the screens

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Speaker 1: can lock up, the screens can do all sorts of things,

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Speaker 1: and they've got some different software fixes. You know, before

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Speaker 1: I go, and before I would go and start on

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Speaker 1: plugging something I don't I don't like to unplay plug

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Speaker 1: the unknown, all right, I don't know what I'm doing. Um,

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Speaker 1: you know, you don't know what you're affecting, you know.

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Speaker 1: And in some cases I love the guys who say, well,

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Speaker 1: I disconnect the battery and the problem goes away, and

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Speaker 1: then nobody can never find anything wrong with it. You

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Speaker 1: want to know why they can't find anything wrong with

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Speaker 1: it. It It just erase that by disconnecting the vehicle battery.

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Speaker 1: I think of this. You've you've had a desktop computer

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Speaker 1: where the monitor fails and you'll look at it and

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Speaker 1: the little green lights on in the corner, but yet

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Speaker 1: it doesn't display anything. So you know it's got power,

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Speaker 1: you just know it doesn't have the ability to display.

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Speaker 1: Is it an output driver from the PCM to the

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Speaker 1: monitor or is it the monitor itself? That's the question.

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Speaker 1: You don't know. Does the monitor overheat and have a fault?

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Speaker 1: There's ways to test for that using a scan tool

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Speaker 1: and diagnostic methods, and I think somebody's really got to

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Speaker 1: go through that in in this day and age. In

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Speaker 1: this day and age, the fault codes are pretty good.

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Speaker 1: Is there a communication fault where the screen won't talk

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Speaker 1: to the governing module that turns the screen on? Is

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Speaker 1: there a connection issue? Sometimes it does come down to

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Speaker 1: where somebody will have to do a pin check. But

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Speaker 1: on a lot of these vehicles, there are software patches

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Speaker 1: first step that have been known in some cases, I

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Speaker 1: won't say all have been known in some cases to

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Speaker 1: solve the problem. And you know the other side of

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Speaker 1: this is you can get down to a certain level

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Speaker 1: and I don't think anybody in the field can take

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Speaker 1: it all the way. Like at the engineering level, there

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Speaker 1: are cases where we will send a component out to

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Speaker 1: the nearest electronic repair facility approved by the manufacturer GM

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Speaker 1: or Ford or Chrysler, whoever we're working on, and that's

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Speaker 1: my that's my weapon of last resort. And they nine

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Speaker 1: percent of the time come back and tell me this

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Speaker 1: is good, or they've come back and they've told me

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Speaker 1: this tests head. All right, I said that backwards the

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Speaker 1: time they tell me it's bad. That one percent they

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Speaker 1: tell me it's good. And I look elsewhere, and I

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Speaker 1: look for something really abstract. I find the vehicle was

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Speaker 1: in an accident and the harness was cut or something

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Speaker 1: wasn't displayed or connected properly, you know, something like that.

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Speaker 1: But I don't know what I'm plugging. I don't know

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Speaker 1: what I'm plugging the blue plug is gonna do for you, because, uh,

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Speaker 1: you know, I don't know. I haven't done that. I

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Speaker 1: don't want to do that. The truck. The truck's only

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Speaker 1: got twenty two thousand six miles on it, right, so

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Speaker 1: still relatively new, right, and it's under warranty at this point.

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Speaker 1: Uh yeah, it should be should be all right, it

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Speaker 1: should be should I'm the second owner, so yeah, there

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Speaker 1: should be should be three thirty six or three three

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Speaker 1: years fifty, depending upon its dat of service in service.

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Speaker 1: But but it's it's it's worth it to at least

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Speaker 1: get a diagnosis by somebody competent, whether it's the dealer

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Speaker 1: or independent. I'm not saying which is one or the other,

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Speaker 1: but uh, you know, before we start unplugging things, um,

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Speaker 1: and I would get it done relatively soon because you're

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Speaker 1: it's only gonna get worse in time and then you're

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Speaker 1: gonna end up paying for it. And you know, if

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Speaker 1: if anything is the frightening part when it comes to repairs,

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Speaker 1: it's the cost of some of the electronics we've had

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Speaker 1: at the cars now and what a cost to repair them. Yeah, um,

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Speaker 1: I can only imagine. You know. That's why I wanted

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Speaker 1: to call you, because I didn't want to start unplugging

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Speaker 1: this and you know, I know, you know, even with

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Speaker 1: the TV or whatever or computer, it automatically resets, so

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Speaker 1: and I didn't want to do that to this right

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Speaker 1: any aftermarketing, any aftermarket accessories in this vehicle. Jack and

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Speaker 1: it's completely stocked. Okay, all right, that's the way I

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Speaker 1: like it. Yeah, And that's and that well that you know, listen,

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Speaker 1: it's it's it's it's with software today and drivers and

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Speaker 1: the way things have to match it can get tedious

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Speaker 1: and difficult when it doesn't have too So, uh, you know,

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Speaker 1: get it into your local get it into your local

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Speaker 1: repair shop. Let them run a code scan at least,

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Speaker 1: you know, since it's so recent that it just happened,

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Speaker 1: and let them diagnose it out from there. But get

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Speaker 1: your hands on bollet in twenty n A one seven one.

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Speaker 1: It talks about software updates provided you've got the right

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Speaker 1: level of radio that it applies to in that bulletin.

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Speaker 1: And that's a whole another conversation. Uh. You know, there's

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Speaker 1: there's there's more than a few levels of radio and

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Speaker 1: GM vehicles alone, and you've got to be sure you've

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Speaker 1: got the right software patch for your applicable radio, so

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Speaker 1: that has to be checked as well. Research is a

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Speaker 1: big part of repair today, it really is. Um you know,

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Speaker 1: it's just you're just making uh seconding what I had thought.

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Speaker 1: You know, take it in and get a scanned and

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Speaker 1: see what the problem is, because like I said, I

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Speaker 1: didn't want to just start one. Absolutely not. It can

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Speaker 1: be fixed. It can be fixed. I guarantee that a

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Speaker 1: right Keep me posted, Jack, call me back, let me

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Speaker 1: know what fixes it. We're all curious where I always

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Speaker 1: get curious in a problem like this. What resolves it? All? Right, kiddo,

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Speaker 1: you're very welcome, You'll be well. Let's pull over, take

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Speaker 1: a pause, eight five five zero zero. Run any of

169
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Speaker 1: the car doctor coming back at you right after this?

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Speaker 1: What's more fun than listening to Ron and any in

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Speaker 1: the car doctor and getting that car fixed? Right a

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Speaker 1: five five five zero nine zero zero. Give Ron a call?

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Speaker 1: Now back to Ron. Hey, let's get over to Well,

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Speaker 1: let's go to Ron in New Jersey. It's kind of weird.

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Speaker 1: Ron's in New Jersey, No kidding, Um, how are you today? Ron?

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Speaker 1: Heyn good? I'm pretty good. I guess what I'm calling

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Speaker 1: about is my daughter took her car in for a

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Speaker 1: change in the twenty eight point inspection and one of

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Speaker 1: the things that came up was the technicians notes that

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Speaker 1: that there's a transfluentd uh starting to leak, uh tarting

181
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Speaker 1: to drift and it may be a case or possible

182
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Speaker 1: front steal. And when the servers advisor given a car back,

183
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Speaker 1: they seem to be talking about some sort of crack

184
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Speaker 1: in the transmission, and I get two questions, is sort

185
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Speaker 1: of the what your thoughts are on that? And uh

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Speaker 1: if it. Indeed, they were talking about a new transmission

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Speaker 1: for seven K and um. The the idea would be, uh,

188
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Speaker 1: could you use some of the transmission steal or get

189
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Speaker 1: or by to shop for a car a little more leisurely,

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Speaker 1: I guess okay, So let's let's start at the top.

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Speaker 1: First of all known problems Subaru c VT S or

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Speaker 1: a headache in terms of you know, they do have

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Speaker 1: their failures, and she's right in the sweet spot where

194
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Speaker 1: they start to happen all right, anywhere anywhere I've seen it.

195
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Speaker 1: You know, they seem to accumulate the most between that

196
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Speaker 1: buck ten buck fifty mark some some sometimes it happens sooner,

197
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Speaker 1: sometimes it happens later, But that seems to be the

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Speaker 1: sweet spot. She's right in the middle of it. Get

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Speaker 1: your hands on Subaru bulletin sixteen Dish one oh three,

200
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Speaker 1: dish sixteen are all right, and they came out of

201
00:11:09,400 --> 00:11:11,640
Speaker 1: the revision last year for it. The bulleton has been

202
00:11:11,679 --> 00:11:14,080
Speaker 1: floating around for the better part of six or seven years.

203
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Speaker 1: It started in and it talks about a seepage from

204
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Speaker 1: the front area of the transmission that is actually it's deceiving.

205
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Speaker 1: It appears to be the front seal all right, of

206
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Speaker 1: the where the torque converter sits. But it's actually the

207
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Speaker 1: timing chain I'm saying, the chain cover assembly in the

208
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Speaker 1: front of the trans just below the seal. Now the

209
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Speaker 1: bulletin explains in detail, and I'll do it for you here.

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Speaker 1: They do talk about they have problems with the case

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Speaker 1: itself being porous in the area of the torque converter

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Speaker 1: and other things that go on, and they require you

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Speaker 1: to inspect it for that. In some cases they're they're

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Speaker 1: they're changing the case, which in this case you're gonna

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Speaker 1: put a trans in it um. The real question, the

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Speaker 1: real question is okay that and their number is not

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Speaker 1: off all right, their number of seven grand is not

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Speaker 1: off the mark. The problem becomes if the rest of

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Speaker 1: the car is in good shape, what are you gonna buy?

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Speaker 1: What are you gonna buy for seven grand? Yeah? Yeah, nothing,

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Speaker 1: I guess she's that means not me fortunately, you know,

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Speaker 1: but you know what what is she gonna get for

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Speaker 1: seven grand? Now? I know, you know it's I always

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Speaker 1: take everything and you know I try to factor everything

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Speaker 1: in all right, Um, you know, is she married? Does

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Speaker 1: she have kids? Is there is it just her? You know? Who? Who? Who?

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Speaker 1: Rides in this Yeah, yeah, basically she does ride along

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Speaker 1: the way, goes across New Jersey essentially with it every day.

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Speaker 1: And um, the she's got a family that's sort of

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Speaker 1: the eight. I think they could, you know, repair it

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Speaker 1: or go for a new car. They could probably do either.

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Speaker 1: Got that big deal? Your what's what's that service? Pull

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Speaker 1: the number again? I was trying to write it out. Okay,

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Speaker 1: I'm sorry, six Yeah, I tend to rattle things off,

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Speaker 1: and you know, I'm sorry. Sixteen dish one three dish

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Speaker 1: sixteen r R sixteen RS and ron it will explain

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Speaker 1: in detail what this could be. Um, it was a

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Speaker 1: common occurrence. It was a common failure. You know. The

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Speaker 1: issue here is too and let's let's let's take it

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Speaker 1: one step further. Let's say she's maintained the car, and

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Speaker 1: she's done all the typical things you're gonna do to

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Speaker 1: a super of this generation, in this age, you've also

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Speaker 1: got to play the what if game if I put

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Speaker 1: a transmission in it and three months later head gaskets fail,

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Speaker 1: which are kind of the other common thing on suber Ruse.

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Speaker 1: And that's three and that's three grand. Now she's at ten.

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Speaker 1: But you know, The problem is, in the current automotive market,

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Speaker 1: you can't buy you know how much car could you?

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Speaker 1: There's no car to buy for ten grand? Oh yeah, yeah, yeah.

250
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Speaker 1: I mean. One of the other problems she does have

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Speaker 1: is an intermitting. This is one of those aid problems

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Speaker 1: to the intermitting the center console display. Uh screw up?

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Speaker 1: Like right? You know it's it's what I would do

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Speaker 1: is who works on the car? Is it the dealer

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Speaker 1: that works on the car. They've they've they've been her mechanic,

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Speaker 1: They've got all their service records, you know what, And

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Speaker 1: it's it's I think it's time to have a cup

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Speaker 1: of coffee conversation with these guys. Hey, you guys have

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Speaker 1: worked on this all along. You know the car better

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Speaker 1: than anybody. You know what's it worth on trade? You know?

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Speaker 1: Would you take the car in the condition that it's in?

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Speaker 1: What will you allow me towards a new one? I've

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Speaker 1: been a regular, steady customer. I'm trying to maintain a

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Speaker 1: relationship with you. I want to buy another car or

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Speaker 1: I want to fix this one. Either way, you're gonna

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Speaker 1: get my business. What do you think the best best

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Speaker 1: best course of direction to go is And then it's

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Speaker 1: about lifestyle, right. I always tell everybody a car is

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Speaker 1: about lifestyle. How much payment can you afford? What's it's

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Speaker 1: going to generate. Do we want to put ten grand

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Speaker 1: in it and try to get another three or four

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Speaker 1: years out of the car, or do we want to

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Speaker 1: go out and buy another forty dollar automobile? And you

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Speaker 1: say that a couple of times. Um, you know, we

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Speaker 1: had a customer sadly two weeks ago, we had a

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Speaker 1: cust have his two thousand eleven Toyota Sienna stolen in Virginia.

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Speaker 1: All right, And if you're if you're listening in Virginia,

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Speaker 1: somebody out there's got a really nice two thousand eleven Sienna.

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Speaker 1: Because we just went through in the last four years,

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Speaker 1: we've maintained the car. We are past five years. We

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Speaker 1: kind of kept the car top the bottom good shape.

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Speaker 1: I had a lot of miles on. I had a

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Speaker 1: buck thirty buck, forty on, It's something like that. And um,

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Speaker 1: he needed a copy of invoices from the past five

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Speaker 1: years to get his insurance money. And we looked it

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Speaker 1: up and we we we put don't fall down. We

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Speaker 1: put eighteen grand in this car in the past four

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Speaker 1: and a half years. It sounds like a lot of money, right,

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Speaker 1: But when we added up, when we added it up,

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Speaker 1: there's two thousand eleven Toyota that had been paid for

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Speaker 1: at the time. Right, it's an eleven. So the loans

292
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Speaker 1: were paid off in fifteen. He got a year free.

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Speaker 1: He was. He cost him two hundred and forty dollars

294
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Speaker 1: a month to drive this Sienna in peace and peace

295
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Speaker 1: of mind and comfort and safety. Still cheaper than a

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Speaker 1: three a month payment or a four hundred dollar a

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Speaker 1: month payment, you know, so everything is relative. She's got

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Speaker 1: to look at that. She's got to look at the

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Speaker 1: condition of the car. I don't place a lot of

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Speaker 1: stock and well the market says the car is only

301
00:16:08,480 --> 00:16:10,440
Speaker 1: worth six grand. You can't put more than six grand

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Speaker 1: in it. If it's gonna cost you, if it's gonna

303
00:16:12,600 --> 00:16:14,840
Speaker 1: cost you forty or forty five to replace it. You

304
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Speaker 1: know what that car is worth. It's worth that kind

305
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Speaker 1: of number. Uh, you know, provided she's got the right

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Speaker 1: guys working on it, the right mechanic working on it.

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Speaker 1: I'm not saying she does or doesn't, um it sounds

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Speaker 1: like she does. They're watching out for their being fair

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Speaker 1: into and actual and you know, but let's get it

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Speaker 1: over with. Let's go in, and you know, I want

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Speaker 1: you to look at the whole car while I've got

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00:16:38,320 --> 00:16:40,560
Speaker 1: the trans out. What else would you recommend me doing.

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Speaker 1: What do you think of the head gaskets? What do

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00:16:42,560 --> 00:16:44,760
Speaker 1: you think about the condition of the radiator? And start

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00:16:44,800 --> 00:16:47,160
Speaker 1: talking about some of the other systems. It might be

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Speaker 1: time to put big money in it. It might be

317
00:16:49,360 --> 00:16:51,360
Speaker 1: time to get rid of it. But at least now,

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Speaker 1: let's make that tactical decision before we just blindly go

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Speaker 1: at this and say I'll just get another car or

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Speaker 1: I'll just repair this, and then three months from now,

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Speaker 1: something else happens and she's upset. Be aware of very

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Speaker 1: good run. And you know, I do have two other

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00:17:06,680 --> 00:17:09,520
Speaker 1: general questions, I guess, and sometimes I'd like you to

324
00:17:09,640 --> 00:17:14,800
Speaker 1: cover just general questions. Is on a on a warm day,

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Speaker 1: how do I clean the windshield of my car and

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Speaker 1: not have more fogs from the evaporated alcohol than I

327
00:17:22,240 --> 00:17:25,719
Speaker 1: have cleaned the window? They do it in a car

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Speaker 1: wash and it works great. What do you what do

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00:17:28,240 --> 00:17:31,040
Speaker 1: you use to clean the window? I've given that a

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Speaker 1: number of different automotives. You know, the one the the

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00:17:35,520 --> 00:17:38,879
Speaker 1: products for autos essentially, and again on a day the

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Speaker 1: mud say seven, I wouldn't be out there on you know,

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Speaker 1: a ninety degree day, but a day it's like seventy

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Speaker 1: five degrees out there cleaning the windshield. What I wind

335
00:17:46,400 --> 00:17:49,320
Speaker 1: up was, I've got more fogs from the alcohol evaporating

336
00:17:49,440 --> 00:17:52,840
Speaker 1: than I have cleaned the window. You know, Ron, I've

337
00:17:52,880 --> 00:17:55,520
Speaker 1: never had that experience. I'm a I'm a windex and

338
00:17:55,560 --> 00:18:00,200
Speaker 1: a paper towel guy. Sometimes I'm a windex and a

339
00:18:00,400 --> 00:18:04,200
Speaker 1: newspaper guy. The newsprint is real tacky and sticky, and

340
00:18:04,440 --> 00:18:07,120
Speaker 1: it will just wipe everything clean and with a little

341
00:18:07,160 --> 00:18:09,560
Speaker 1: bit of elbow grease. And I'm talking about the inside

342
00:18:09,560 --> 00:18:11,560
Speaker 1: of the vehicle. On the outside, I'm winds in a

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00:18:11,600 --> 00:18:14,600
Speaker 1: paper towel and I'll do the newspaper trick there too. Um.

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00:18:14,720 --> 00:18:17,239
Speaker 1: I used to razor blade glass, but I gave up

345
00:18:17,280 --> 00:18:18,800
Speaker 1: on that as I found a lot of the glass

346
00:18:18,840 --> 00:18:21,680
Speaker 1: today is so soft the razor blade is actually scratching it.

347
00:18:21,760 --> 00:18:24,560
Speaker 1: So I stopped doing that. But um, you know, that's

348
00:18:24,560 --> 00:18:26,840
Speaker 1: the answers I got for you kilto be well, be safe,

349
00:18:26,880 --> 00:18:28,159
Speaker 1: and let me know how your daughter makes that. If

350
00:18:28,200 --> 00:18:31,800
Speaker 1: you need more, I'm here for you. Zero the car

351
00:18:31,880 --> 00:18:49,520
Speaker 1: doctor is back right after this. Don't go away. Welcome

352
00:18:49,520 --> 00:18:53,280
Speaker 1: back Ron. Name the car doctor here at zero the

353
00:18:53,280 --> 00:18:56,520
Speaker 1: car Doctor phone number called. Leave a message. Tom Ray

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Speaker 1: will put you in the next queue for the next

355
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Speaker 1: live broadcast. Let's go to Bill and Virginia one Silverado. Bill,

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Speaker 1: you haven't seen a two thousand eleven Toyota Sienna with

357
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Speaker 1: some door dents and the driving around with jersey plates

358
00:19:06,040 --> 00:19:09,400
Speaker 1: half hanging off? Have you? Now? I think I'm gonna

359
00:19:09,400 --> 00:19:11,200
Speaker 1: start looking for it. Though. It's like a great car.

360
00:19:11,359 --> 00:19:12,879
Speaker 1: It's a great car, I'm telling you. We put we

361
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Speaker 1: put all new front end in it, we put brakes

362
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Speaker 1: on it, we put suspension in it. It's it's a

363
00:19:17,280 --> 00:19:19,960
Speaker 1: great car. Well, poor Matthew, we misses a Sienna, so

364
00:19:20,520 --> 00:19:23,760
Speaker 1: new tires too. So um anyway, what's going on? Brother?

365
00:19:25,160 --> 00:19:27,280
Speaker 1: So I'm driving down the road about a year ago

366
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Speaker 1: in my Silverado two thousand one uh with a diesel engine,

367
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Speaker 1: and I have my a C on and uh H

368
00:19:36,040 --> 00:19:40,040
Speaker 1: VAC system goes into defrost all on its own, and

369
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Speaker 1: so I started, I started doing some trouble shooting. I

370
00:19:43,520 --> 00:19:45,960
Speaker 1: couldn't get to the bottom of it. So I replaced

371
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Speaker 1: the the door actuator that controls the airflow between the

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00:19:50,920 --> 00:19:54,639
Speaker 1: panel and the defrost and that seemed to work for

373
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Speaker 1: a while. But then when I take the the control

374
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Speaker 1: not to full defrost position, the defrost actuator goes there.

375
00:20:04,720 --> 00:20:07,399
Speaker 1: I get defrost, but it won't come out when I

376
00:20:07,560 --> 00:20:13,600
Speaker 1: backed the control knob off, so I changed the control panel.

377
00:20:14,080 --> 00:20:17,720
Speaker 1: UM electronics I've got. I'm on my second one of those,

378
00:20:18,359 --> 00:20:23,040
Speaker 1: on my third UH door actuator for the defrost and

379
00:20:24,040 --> 00:20:28,200
Speaker 1: the system works great. As long as I stay about

380
00:20:28,240 --> 00:20:33,119
Speaker 1: three quarters of a turn UH to like partial defrost,

381
00:20:33,960 --> 00:20:38,240
Speaker 1: it'll it'll work that way and come back out of defrost.

382
00:20:38,320 --> 00:20:40,920
Speaker 1: But if I take it farther than that, the defrost

383
00:20:40,960 --> 00:20:44,760
Speaker 1: story gets stuck. I've got the go ahead. I was

384
00:20:44,760 --> 00:20:49,240
Speaker 1: gonna say, what calibration procedure did you use? I have

385
00:20:49,760 --> 00:20:54,040
Speaker 1: killed the electrics a couple of times to the system

386
00:20:54,760 --> 00:20:57,600
Speaker 1: and let it basically boot up and learn the position

387
00:20:57,640 --> 00:21:00,760
Speaker 1: of all the motors. I've done that too with three times.

388
00:21:02,119 --> 00:21:04,600
Speaker 1: I've taken one of the actuators apart and make sure

389
00:21:04,680 --> 00:21:09,040
Speaker 1: all the little gears and you know, the potentiometer or

390
00:21:09,040 --> 00:21:12,200
Speaker 1: whatever you're providing the feedback from the actuator is doing

391
00:21:12,280 --> 00:21:14,760
Speaker 1: its thing. I cannot figure out why it's doing. What

392
00:21:15,200 --> 00:21:19,399
Speaker 1: scan tool do you have? Bill? Real cheap point. It's

393
00:21:19,440 --> 00:21:22,560
Speaker 1: like a fifty one from one of the local stores.

394
00:21:22,760 --> 00:21:25,760
Speaker 1: You know. I've seen and heard the stories about the

395
00:21:25,800 --> 00:21:28,040
Speaker 1: guys that are you know, they'll they'll disconnect the battery

396
00:21:28,080 --> 00:21:29,720
Speaker 1: and let it bleed down and hope that let's the

397
00:21:29,760 --> 00:21:34,800
Speaker 1: actuator calibrate itself. I have seen limited, very limited success

398
00:21:34,960 --> 00:21:37,800
Speaker 1: with that. And and and think of the logic, right,

399
00:21:38,040 --> 00:21:41,040
Speaker 1: if you kill the battery, right, I'm assuming that's what

400
00:21:41,119 --> 00:21:44,280
Speaker 1: you're doing. Dangerous word on family radio. But you're you're

401
00:21:44,359 --> 00:21:46,520
Speaker 1: killing the battery and draining it down so that you're

402
00:21:46,560 --> 00:21:49,560
Speaker 1: hoping the machine calibrates itself. But it can't calibrate itself

403
00:21:49,600 --> 00:21:52,360
Speaker 1: because and that's why GM has got a calibration procedure.

404
00:21:52,720 --> 00:21:57,560
Speaker 1: The calibration procedure shows the system this is zero, this

405
00:21:57,760 --> 00:22:01,440
Speaker 1: is two, or step to fifty, whatever the final position is.

406
00:22:01,760 --> 00:22:04,520
Speaker 1: It's showing at the sweep of the door, all right.

407
00:22:05,119 --> 00:22:09,719
Speaker 1: So without that, it may it may approach a certain

408
00:22:09,880 --> 00:22:12,439
Speaker 1: level of Hey, I can go to step, but I'm

409
00:22:12,480 --> 00:22:15,200
Speaker 1: afraid to go to one ninety because I don't know

410
00:22:15,320 --> 00:22:17,320
Speaker 1: what's there. I've never seen it or I've never seen

411
00:22:17,359 --> 00:22:19,679
Speaker 1: it appropriately. I mean, it's it's I'm not saying it's

412
00:22:19,720 --> 00:22:22,240
Speaker 1: gonna fix it, but it's definitely a piece of this puzzle.

413
00:22:22,800 --> 00:22:25,399
Speaker 1: Is where I would start with this. Uh you know,

414
00:22:25,480 --> 00:22:27,320
Speaker 1: I think that's I think that's something that's got to

415
00:22:27,359 --> 00:22:29,240
Speaker 1: be done. The other thing I would do if the

416
00:22:29,359 --> 00:22:33,159
Speaker 1: proper scan tool is you know, can I command it

417
00:22:33,800 --> 00:22:36,720
Speaker 1: using the scan tool to go from all the way

418
00:22:36,760 --> 00:22:40,240
Speaker 1: close to all the way open? And if I can,

419
00:22:41,160 --> 00:22:44,040
Speaker 1: I know it's not the actuator and I know physically

420
00:22:44,920 --> 00:22:48,520
Speaker 1: that the door is capable of moving. Um, you know,

421
00:22:48,560 --> 00:22:51,440
Speaker 1: because that's the other part of this right, Um, you

422
00:22:51,480 --> 00:22:54,480
Speaker 1: know is it the control? Is it the actuator or

423
00:22:54,600 --> 00:22:57,240
Speaker 1: is it the door that it's trying to control? Which

424
00:22:57,440 --> 00:23:03,439
Speaker 1: which is the bad piece? Well, I can pretty much

425
00:23:03,520 --> 00:23:07,840
Speaker 1: rule out the door itself being the problem. Um. The

426
00:23:07,960 --> 00:23:10,600
Speaker 1: only issue I have with what you just recommend is

427
00:23:11,240 --> 00:23:13,680
Speaker 1: if I if I get the door in the full

428
00:23:13,840 --> 00:23:17,680
Speaker 1: defrost position, I gotta go find a three foot high

429
00:23:17,720 --> 00:23:20,359
Speaker 1: midget to crawl into the air box and take the

430
00:23:20,440 --> 00:23:24,760
Speaker 1: actuator off to get it out of the defrost position. Yeah,

431
00:23:24,840 --> 00:23:27,840
Speaker 1: that's I'm not sure. Well to get out know what

432
00:23:28,000 --> 00:23:30,280
Speaker 1: you and you you can't say midget on air it's

433
00:23:30,280 --> 00:23:37,800
Speaker 1: not allowed. Um say uh um what you want to do? Um?

434
00:23:37,880 --> 00:23:42,320
Speaker 1: I got tom laughing. I trust you your new work

435
00:23:42,400 --> 00:23:45,720
Speaker 1: on air boxes underneath the dash off pickup trucks something.

436
00:23:46,560 --> 00:23:49,960
Speaker 1: Sometimes sometimes we'll actually have to pull the dash apart.

437
00:23:53,440 --> 00:23:57,040
Speaker 1: Yea that yeah, which you know. So. But before you

438
00:23:57,160 --> 00:23:59,720
Speaker 1: go there, do this. All right, let me spend some

439
00:23:59,800 --> 00:24:02,840
Speaker 1: of your money. Okay, go to go to a Rile

440
00:24:03,000 --> 00:24:05,640
Speaker 1: Go to a Riley Auto dot com. Go to the website.

441
00:24:06,280 --> 00:24:08,399
Speaker 1: All right, you ever here? You ever hear of Lyle

442
00:24:09,040 --> 00:24:12,240
Speaker 1: l I s l E. Yeah, I got a bunch

443
00:24:12,240 --> 00:24:15,719
Speaker 1: of their stuff. Okay. They make a little a blend

444
00:24:15,880 --> 00:24:23,159
Speaker 1: or actuator ratcheting wrench part number six. Okay, they have it,

445
00:24:23,280 --> 00:24:25,440
Speaker 1: they have it in stock. All right. Take a look

446
00:24:25,480 --> 00:24:27,879
Speaker 1: at that. It's the head. The head will spin at

447
00:24:27,920 --> 00:24:32,320
Speaker 1: any angle. It's got this really low friction uh torque

448
00:24:32,359 --> 00:24:36,000
Speaker 1: list or um. It's it's like a torque free clutch.

449
00:24:36,040 --> 00:24:39,160
Speaker 1: It's our needle roller bearing clutch set up. It's really slick.

450
00:24:39,240 --> 00:24:41,560
Speaker 1: I've got one of my toolbox. It's gotten me out

451
00:24:41,560 --> 00:24:43,120
Speaker 1: of a lot of jams when it comes to doing

452
00:24:43,160 --> 00:24:44,960
Speaker 1: these actuators that are in the wrong place at the

453
00:24:45,000 --> 00:24:47,080
Speaker 1: wrong time. The worst thing that happens is you end

454
00:24:47,119 --> 00:24:48,760
Speaker 1: up with another neat little tool in your toolbox and

455
00:24:48,800 --> 00:24:51,560
Speaker 1: everybody's really impressed. It becomes a conversation piece for when

456
00:24:51,560 --> 00:24:53,480
Speaker 1: you retire. Look what I brought that I never used,

457
00:24:53,720 --> 00:24:55,720
Speaker 1: or look what I brought the sun I save my

458
00:24:55,840 --> 00:25:00,480
Speaker 1: butt spending that I'm taking to your spending a shaft

459
00:25:00,560 --> 00:25:04,960
Speaker 1: in the middle of the the defrost actuator. It's behind

460
00:25:05,040 --> 00:25:10,840
Speaker 1: the boat. Okay, but can you can you back drive

461
00:25:10,960 --> 00:25:13,600
Speaker 1: the whole system? Is what I'm saying. Um, I don't

462
00:25:13,640 --> 00:25:16,960
Speaker 1: know what. Can you? Can you what? Because it's all

463
00:25:17,040 --> 00:25:19,359
Speaker 1: geared up. It's all geared up in there. When you

464
00:25:19,440 --> 00:25:22,680
Speaker 1: start putting force on that gear train and trying to

465
00:25:22,760 --> 00:25:25,320
Speaker 1: make the motor move backwards, I think you're asking control.

466
00:25:25,520 --> 00:25:27,200
Speaker 1: No no, no, no, no no no. The the the

467
00:25:27,400 --> 00:25:30,920
Speaker 1: the tool doesn't work the actuator. The tool takes the

468
00:25:30,960 --> 00:25:33,159
Speaker 1: actuator out. If the actuators in a bad spot that

469
00:25:33,240 --> 00:25:40,400
Speaker 1: you can't gain access to it. I've done a lot

470
00:25:40,480 --> 00:25:42,960
Speaker 1: a lot of climbing around nderneath this car. I have

471
00:25:43,119 --> 00:25:45,840
Speaker 1: to take a look and see. And I'm not saying

472
00:25:46,000 --> 00:25:48,600
Speaker 1: I'm not saying that. I'm not saying that lial tool

473
00:25:48,800 --> 00:25:50,840
Speaker 1: is going to get you access to that the froster.

474
00:25:51,000 --> 00:25:52,639
Speaker 1: But if you're gonna continue to work on this with

475
00:25:52,760 --> 00:25:56,639
Speaker 1: these actuators, it makes it makes the accessible ones much easier.

476
00:25:57,040 --> 00:25:59,600
Speaker 1: That one defroster actuator, if it's the one I'm thinking

477
00:25:59,640 --> 00:26:02,480
Speaker 1: of in the rear of the case, the only way

478
00:26:02,560 --> 00:26:05,359
Speaker 1: to the only way, Yeah, the only way to get

479
00:26:05,400 --> 00:26:07,399
Speaker 1: access to that is to pull the dash apart. Look

480
00:26:07,440 --> 00:26:11,879
Speaker 1: at the service procedure. I'm n Yeah, it's in a

481
00:26:11,960 --> 00:26:16,600
Speaker 1: bad spot. It's down by my driver's side right foot

482
00:26:16,600 --> 00:26:19,320
Speaker 1: and it's way up underneath the Yeah. Um, either that

483
00:26:19,400 --> 00:26:21,000
Speaker 1: or you're gonna take part of the dash apart and

484
00:26:21,080 --> 00:26:25,280
Speaker 1: reach up. Now that's where if that actuator is um,

485
00:26:25,560 --> 00:26:28,159
Speaker 1: if it's electrical plug, or if it's facing if the

486
00:26:28,240 --> 00:26:33,280
Speaker 1: bolts are facing the driver's foot, pedal area, the cowl area,

487
00:26:34,440 --> 00:26:39,200
Speaker 1: then that that actualator renchle will work because it's a

488
00:26:39,320 --> 00:26:42,440
Speaker 1: very long handle and very thin. And then when you

489
00:26:42,480 --> 00:26:43,639
Speaker 1: want to take that, when you want to put the

490
00:26:43,680 --> 00:26:45,440
Speaker 1: bolts back in, you're gonna put a little dumb dumb

491
00:26:45,480 --> 00:26:47,080
Speaker 1: on the socket and that will hold them in place

492
00:26:47,359 --> 00:26:50,359
Speaker 1: so you can start it. I've gotten a lot of

493
00:26:50,400 --> 00:26:53,400
Speaker 1: practice and taking these actuators out and getting them back here.

494
00:26:53,920 --> 00:26:55,960
Speaker 1: I have a feeling it has something to do with

495
00:26:56,080 --> 00:27:01,480
Speaker 1: the motive position feedback that's going to the central control count.

496
00:27:01,680 --> 00:27:04,800
Speaker 1: It could, but until until you calibrate it, until you

497
00:27:04,960 --> 00:27:08,320
Speaker 1: perform a by the book GM calibration, you're not going

498
00:27:08,440 --> 00:27:11,240
Speaker 1: to be able to You can't go any further, and

499
00:27:11,240 --> 00:27:13,680
Speaker 1: you've got to stop changing parts because it's just gonna

500
00:27:13,720 --> 00:27:17,280
Speaker 1: spend money. Step seven and if it's a twelve step process,

501
00:27:17,320 --> 00:27:19,199
Speaker 1: you know me, I'm gonna go through als twelve of them.

502
00:27:19,640 --> 00:27:23,080
Speaker 1: If step seven is calibrated by factory procedure, that's where

503
00:27:23,080 --> 00:27:25,119
Speaker 1: you gotta go next. Brother, you gotta do that. I

504
00:27:25,200 --> 00:27:26,919
Speaker 1: know it's a bitter pill, but you gotta start there,

505
00:27:27,000 --> 00:27:28,359
Speaker 1: or at least take it off the plate. Then you

506
00:27:28,440 --> 00:27:31,160
Speaker 1: know it's not calibration. You can be chasing your tail

507
00:27:31,240 --> 00:27:35,840
Speaker 1: over that. Do that. Call me back, Zero, the car

508
00:27:35,880 --> 00:27:46,520
Speaker 1: Doctors coming back. Don't go away. Welcome back. Name the

509
00:27:46,560 --> 00:27:50,080
Speaker 1: car Doctor here Zero. If you need me during the week,

510
00:27:50,119 --> 00:27:51,760
Speaker 1: by the way, shoot me an email Ron at Car

511
00:27:51,880 --> 00:27:54,720
Speaker 1: Doctor Show dot com. I may not reply directly, but

512
00:27:54,800 --> 00:27:56,199
Speaker 1: we may use it up here on here. You may

513
00:27:56,240 --> 00:27:58,359
Speaker 1: hear your answer here. So stay tuned let's get over

514
00:27:58,400 --> 00:28:01,480
Speaker 1: to Gary in Wisconsin. Eighteen ship each reverse and some

515
00:28:02,000 --> 00:28:05,000
Speaker 1: transmission related shifter issues. Gary. Welcome to the car doctor, sir,

516
00:28:05,080 --> 00:28:07,760
Speaker 1: How can I help pleasure to talk to you? Yeah,

517
00:28:09,480 --> 00:28:11,359
Speaker 1: when you when I put to go to put the

518
00:28:11,400 --> 00:28:14,560
Speaker 1: car in park, shut the vehicle off, go to get

519
00:28:14,560 --> 00:28:17,280
Speaker 1: out of the car, the buzzer keeps ringing on the

520
00:28:17,359 --> 00:28:23,480
Speaker 1: info panel or says car not in park. So is

521
00:28:23,560 --> 00:28:25,359
Speaker 1: this happened? This just started doing this a couple of

522
00:28:25,400 --> 00:28:30,400
Speaker 1: weeks ago, and I called the dealer and he said

523
00:28:30,400 --> 00:28:33,080
Speaker 1: at first he said they have to diagnostic and I

524
00:28:33,240 --> 00:28:36,000
Speaker 1: understand that. And the other thing he said to do

525
00:28:36,280 --> 00:28:39,280
Speaker 1: was to put the car and start the car, put

526
00:28:39,320 --> 00:28:42,320
Speaker 1: the car in neutral, keep your foot on the brake,

527
00:28:42,440 --> 00:28:45,760
Speaker 1: and pull that clicker half a dozen times and then

528
00:28:45,840 --> 00:28:49,000
Speaker 1: try that. And I do that, and that same seems

529
00:28:49,040 --> 00:28:51,880
Speaker 1: to eliminate the problem. But I think there's going to

530
00:28:51,960 --> 00:28:56,000
Speaker 1: be something coming bigger in the line. I agree. Um,

531
00:28:56,320 --> 00:28:58,480
Speaker 1: you know they need to they need to scan this.

532
00:28:58,720 --> 00:29:01,200
Speaker 1: And and you know when I when I when I

533
00:29:01,240 --> 00:29:02,760
Speaker 1: say scan this, we want to look. We're looking for

534
00:29:02,840 --> 00:29:06,360
Speaker 1: fault codes. It's probably gonna have a B triple zero

535
00:29:06,840 --> 00:29:10,520
Speaker 1: a fault showing communication failure between the shifter and the

536
00:29:10,600 --> 00:29:13,800
Speaker 1: bc M the body computer, and we can go into

537
00:29:13,840 --> 00:29:16,480
Speaker 1: the body computer and look to see when you manually

538
00:29:17,360 --> 00:29:19,320
Speaker 1: put it or when you think it's in park, does

539
00:29:19,400 --> 00:29:22,760
Speaker 1: the BCM recognize that it's in park? And that's usually

540
00:29:22,840 --> 00:29:25,560
Speaker 1: the that's usually the indication by the Petri the b

541
00:29:26,120 --> 00:29:29,080
Speaker 1: as in Baker triple zero a fault code, there's a

542
00:29:29,120 --> 00:29:31,160
Speaker 1: bolting out from GM. There was a couple of them.

543
00:29:31,200 --> 00:29:34,200
Speaker 1: One was an eighteen and eight to seven, which was

544
00:29:34,240 --> 00:29:37,320
Speaker 1: superseded by a nineteen and a two oh six. Sort

545
00:29:37,360 --> 00:29:40,080
Speaker 1: of tells you if they're superseding bulletins and you know,

546
00:29:40,640 --> 00:29:42,360
Speaker 1: coming out with new versions of it, it tells you

547
00:29:42,440 --> 00:29:45,120
Speaker 1: the problem is just getting worse. And nineteen and a

548
00:29:45,280 --> 00:29:48,760
Speaker 1: two oh six actually talks about a problem with the

549
00:29:48,840 --> 00:29:51,920
Speaker 1: pigtail connector between the shifter and the main harness that

550
00:29:52,040 --> 00:29:54,520
Speaker 1: feeds to the BCM, that one of the wires and

551
00:29:54,600 --> 00:29:57,960
Speaker 1: there isn't crimped properly and it's not pulling the signal

552
00:29:58,040 --> 00:30:00,600
Speaker 1: to the b c M. It's not providing proper sultage signal.

553
00:30:00,720 --> 00:30:02,640
Speaker 1: It's not pulling the signal low when it's opposed to

554
00:30:03,480 --> 00:30:06,080
Speaker 1: on technical parlance. But it's just it's a poor communication

555
00:30:06,200 --> 00:30:08,680
Speaker 1: or poor connection issue. So they're there. There's in some

556
00:30:08,880 --> 00:30:12,000
Speaker 1: cases they're changing the harness. In some cases they're changing

557
00:30:12,080 --> 00:30:16,600
Speaker 1: the entire shifter assembly. So uh you mentioned that. Yeah, um,

558
00:30:16,920 --> 00:30:18,640
Speaker 1: you know they're they're not off the mark, and it's

559
00:30:18,720 --> 00:30:21,520
Speaker 1: something obviously you should get done as soon as you can,

560
00:30:21,680 --> 00:30:24,760
Speaker 1: whether it's under warranty or not, because it's gonna be

561
00:30:24,840 --> 00:30:28,160
Speaker 1: no fun when the vehicle rolls away on you. Right.

562
00:30:28,280 --> 00:30:30,920
Speaker 1: And then the other thing is it only has twenty

563
00:30:31,360 --> 00:30:34,040
Speaker 1: miles on it. And I asked him if they've had trouble,

564
00:30:34,600 --> 00:30:36,680
Speaker 1: you know, and he said a few of them. Whatever

565
00:30:36,760 --> 00:30:39,760
Speaker 1: that meant, well, well, let's let's let me let me

566
00:30:39,840 --> 00:30:42,120
Speaker 1: give you this information. Think of it like this, and

567
00:30:42,200 --> 00:30:45,560
Speaker 1: I'm gonna say it clearly. I don't know exact numbers,

568
00:30:46,160 --> 00:30:50,920
Speaker 1: but in the automotive world, okay, there are you know,

569
00:30:51,200 --> 00:30:54,239
Speaker 1: service campaigns. A service campaign is something that happens from

570
00:30:54,240 --> 00:30:57,720
Speaker 1: a manufacturer. I'm not talking GM, just in general. You know,

571
00:30:57,840 --> 00:31:01,080
Speaker 1: they know that five cars came out of the factory

572
00:31:01,440 --> 00:31:05,240
Speaker 1: and they've seen documented cases where these this could be

573
00:31:05,320 --> 00:31:08,440
Speaker 1: a potential problem. That's a service campaign. It's not a bulletin.

574
00:31:08,920 --> 00:31:12,280
Speaker 1: It's not a recall, all right, And then they've got

575
00:31:12,720 --> 00:31:16,560
Speaker 1: a bulletin. A bulletin is something where you know they've

576
00:31:16,600 --> 00:31:20,440
Speaker 1: seen ten thousand documented cases of it, where you know

577
00:31:20,600 --> 00:31:22,760
Speaker 1: they know that out of the two million cars they

578
00:31:22,840 --> 00:31:25,440
Speaker 1: made for the time span of a couple of years,

579
00:31:25,960 --> 00:31:29,800
Speaker 1: these particular vehicles have a problem with part or component

580
00:31:29,920 --> 00:31:34,000
Speaker 1: A All right, that's a bulletin. All right. Then they've

581
00:31:34,040 --> 00:31:37,280
Speaker 1: got recalls. Recalls are hey, we've done a study. We

582
00:31:37,400 --> 00:31:39,160
Speaker 1: know that this is gonna be a big problem and

583
00:31:39,240 --> 00:31:41,680
Speaker 1: that you know, people could die and so forth and

584
00:31:41,760 --> 00:31:43,840
Speaker 1: so on, and now we're gonna have a recall. We're

585
00:31:43,840 --> 00:31:46,600
Speaker 1: gonna recall every vehicle affected by this, and that could

586
00:31:46,600 --> 00:31:50,640
Speaker 1: be a hundred thousand, all right, and add a couple

587
00:31:50,680 --> 00:31:52,600
Speaker 1: of zeros to each one of those numbers I just

588
00:31:52,720 --> 00:31:56,040
Speaker 1: gave you, all right, And my my point becomes, for

589
00:31:56,200 --> 00:32:00,680
Speaker 1: them to generate a bulletin, Gary, for them to generate

590
00:32:00,720 --> 00:32:03,960
Speaker 1: a bulletin, the cost factor and the legality of it

591
00:32:04,000 --> 00:32:05,840
Speaker 1: and running it through legal and getting it you know,

592
00:32:06,120 --> 00:32:08,640
Speaker 1: it's huge for them to come up with a bulletin

593
00:32:08,800 --> 00:32:12,920
Speaker 1: means more than a few all right. Um, you know,

594
00:32:13,440 --> 00:32:15,440
Speaker 1: and ask him about that bullet and say, hey, look

595
00:32:15,480 --> 00:32:17,880
Speaker 1: I found I heard about this bulletin. I found nineteen

596
00:32:17,920 --> 00:32:20,320
Speaker 1: and a two oh six. Can we go look at it? Chief,

597
00:32:20,360 --> 00:32:22,200
Speaker 1: they got a problem with the shifter, and they're talking

598
00:32:22,240 --> 00:32:25,160
Speaker 1: about it in the context of this as it applies

599
00:32:25,200 --> 00:32:28,080
Speaker 1: to my vehicle. How come this isn't such a common problem.

600
00:32:29,160 --> 00:32:32,320
Speaker 1: You know, listen, sometimes they're hesitant to give that information.

601
00:32:32,400 --> 00:32:35,840
Speaker 1: I understand that, but you know, there's a simple way

602
00:32:35,880 --> 00:32:37,600
Speaker 1: to do that. You're my customer. I'm gonna take care

603
00:32:37,640 --> 00:32:39,240
Speaker 1: of you. Yeah, there's a bulletin. Let me take a

604
00:32:39,280 --> 00:32:41,280
Speaker 1: look at it and we'll talk. It's a lot easier

605
00:32:41,320 --> 00:32:48,840
Speaker 1: approach people like that. So the dealer come on Tuesday,

606
00:32:48,880 --> 00:32:51,000
Speaker 1: I guess, yeah, and let let him get into it.

607
00:32:51,680 --> 00:32:55,680
Speaker 1: You're welcome. You're welcome, sir, You're very welcome. You well, um, yeah,

608
00:32:55,800 --> 00:32:58,360
Speaker 1: bulletins are bulletins. They're important. Let's pay attention to him.

609
00:32:59,840 --> 00:33:04,680
Speaker 1: On zero. The car doctors back right after this. What

610
00:33:04,880 --> 00:33:14,760
Speaker 1: this car is automatic? It's systematic, it's hard, dramatic. What's

611
00:33:14,880 --> 00:33:20,400
Speaker 1: breest lightning? Welcome back, Rond theend the car doctor. Thanks

612
00:33:20,440 --> 00:33:21,880
Speaker 1: for being with us this hour. By the way, you know,

613
00:33:21,920 --> 00:33:23,920
Speaker 1: if we if we've learned anything from today's show and

614
00:33:23,960 --> 00:33:25,840
Speaker 1: past shows, today's show, it seemed to come out a lot.

615
00:33:26,400 --> 00:33:29,320
Speaker 1: We're talking about electrical we're talking about connectors, we're talking

616
00:33:29,360 --> 00:33:33,200
Speaker 1: about harnesses, and it's not just necessarily going to be

617
00:33:33,400 --> 00:33:37,960
Speaker 1: a component failure. Interestingly enough, one of the top shut

618
00:33:38,000 --> 00:33:41,800
Speaker 1: track real fixes this month over at mitchell one dot com.

619
00:33:41,880 --> 00:33:44,080
Speaker 1: The folks at Mitchell one provide a daily blog or

620
00:33:44,120 --> 00:33:47,320
Speaker 1: a monthly blog about repairs that they report and record

621
00:33:47,440 --> 00:33:52,000
Speaker 1: from various repair shops. Involves Chevy Cruise with a setting

622
00:33:52,040 --> 00:33:56,920
Speaker 1: a code that it is an indication that there's an

623
00:33:57,000 --> 00:34:01,080
Speaker 1: erratic throttle signal being displayed, reporting to the vehicle computers

624
00:34:01,760 --> 00:34:05,160
Speaker 1: and in this particular code with the five courtesy the

625
00:34:05,160 --> 00:34:08,200
Speaker 1: folks at Mitchell one, they talked about how a scan

626
00:34:08,239 --> 00:34:10,920
Speaker 1: tool was connected in the repair shop found the fault code.

627
00:34:11,200 --> 00:34:13,840
Speaker 1: They did a road test. They found that the signal

628
00:34:14,000 --> 00:34:17,280
Speaker 1: from the electronic throttle control was erratic and it had dropouts,

629
00:34:17,400 --> 00:34:19,960
Speaker 1: meaning the signal was lost, which would caused the code

630
00:34:20,040 --> 00:34:22,960
Speaker 1: to set and put the vehicle in limp in. The

631
00:34:23,360 --> 00:34:26,320
Speaker 1: technician sat down that an inspection of the throttle control

632
00:34:26,360 --> 00:34:30,440
Speaker 1: motor and intelligently went through the terminals and the wiring

633
00:34:30,560 --> 00:34:33,759
Speaker 1: harness and found that wiggling the wiring harness at the

634
00:34:33,800 --> 00:34:37,080
Speaker 1: throttle control motor made the idol become erratic. He knew

635
00:34:37,120 --> 00:34:40,160
Speaker 1: he was onto something or she was onto something. Disconnected

636
00:34:40,160 --> 00:34:43,400
Speaker 1: the connector from the electronic throttle motor that the conversation

637
00:34:43,520 --> 00:34:46,360
Speaker 1: goes on for inspection, and the connector was damaged and

638
00:34:46,400 --> 00:34:48,680
Speaker 1: the terminal was no longer locked in place. Meeting was

639
00:34:48,760 --> 00:34:51,920
Speaker 1: half hanging out of the connector and barely make in contact.

640
00:34:52,360 --> 00:34:54,879
Speaker 1: They did a drag test on the connector itself found

641
00:34:54,920 --> 00:34:58,160
Speaker 1: the tamina terminal failed. The drag test repaired the harness

642
00:34:58,320 --> 00:35:00,960
Speaker 1: end and the vehicle was repaired not only at a

643
00:35:01,120 --> 00:35:04,520
Speaker 1: at a price less than what a throttle control motor

644
00:35:04,600 --> 00:35:07,360
Speaker 1: would be all right, but it was repaired correctly because

645
00:35:07,360 --> 00:35:10,120
Speaker 1: of diagnostics. Always think about the connector and the wiring.

646
00:35:10,160 --> 00:35:13,240
Speaker 1: It doesn't always have to be a component failure. Until

647
00:35:13,280 --> 00:35:16,160
Speaker 1: the next time I'm rondinany in the car doctor reminding

648
00:35:16,200 --> 00:35:20,160
Speaker 1: you good mechanics aren't expensive, They're priceless. To see you