WEBVTT - Anthony and Elain Lassman on Luxury Travel (Audio)

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<v Speaker 1>Matt Miller in here for Kathleen Hayes is a joining

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<v Speaker 1>pim Fox for this hour. We are going to talk

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<v Speaker 1>as we approach the weekend about travel, and not just

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<v Speaker 1>any travel, but luxury travel. I want to bring the

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<v Speaker 1>co founders of Note to Ben, a which is of

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<v Speaker 1>a spoke luxury travel and lifestyle company seeks out and

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<v Speaker 1>manages extraordinary experiences for illustrious international clientele. Anthony and Elaine

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<v Speaker 1>last Man join us in studio. Welcome and thank you.

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<v Speaker 1>Let's talk about the luxury travel market right now and

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<v Speaker 1>the growth or lack thereof um. Elaine, do you find,

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<v Speaker 1>because I know that you focus in one sense on

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<v Speaker 1>women seeking out luxury travel experiences, do you find that

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<v Speaker 1>this is a growing industry? Yes? In a single world,

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<v Speaker 1>Yes it is. Women are traveling more and more on

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<v Speaker 1>their own and UM not not do so either? Uh?

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<v Speaker 1>And is that part of the growth in general that

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<v Speaker 1>we're just getting much like a labor force that all

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<v Speaker 1>of a sudden gets an inflow of women, um? Workers,

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<v Speaker 1>do we see women taking their own trips, not afraid

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<v Speaker 1>to go away with without men or other other friends? Um?

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<v Speaker 1>Is that part of the big growth of the travel

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<v Speaker 1>industry right now, well, if I could come in there,

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<v Speaker 1>I would say that Number one, there are far more

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<v Speaker 1>women involved in business, far more women who are CEOs

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<v Speaker 1>leading luxury brands, a greater number of women holding key

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<v Speaker 1>positions in finance. And they want to travel, and they

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<v Speaker 1>very often need to travel solo. Either they're unmarried or

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<v Speaker 1>they're traveling for a combination of business and pleasure, and

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<v Speaker 1>so they need the right people to organize everything for them.

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<v Speaker 1>They want to be secure, they want to feel that

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<v Speaker 1>they are being guided to the right places where they

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<v Speaker 1>can dine solo and be perfectly comfortable within the environment.

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<v Speaker 1>These are royal areas of speciality where luxury providers or

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<v Speaker 1>providers of of high end managed experience like us come in.

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<v Speaker 1>How do you define this kind of luxury travel? Can

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<v Speaker 1>you give us some statistics in terms of what kind

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<v Speaker 1>of air travel, what kind of hotel stays, what kind

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<v Speaker 1>of prices. Absolutely, I would say that quite a number

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<v Speaker 1>of the people were speaking of fly privately. Some of

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<v Speaker 1>them would fly first class transatlantic and then fly privately

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<v Speaker 1>on the short haul legs such as Europe or within Africa.

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<v Speaker 1>When they're doing safari. Generally speaking, they will take a

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<v Speaker 1>junior suite and up. So if you were to take Paris,

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<v Speaker 1>for example, a standard luxury room in one of the

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<v Speaker 1>Palace hotels is euros per night, but many of our

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<v Speaker 1>clients automatically want the best suites and they could be

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<v Speaker 1>fifteen thousand euros a night up to fifteen erods tonight.

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<v Speaker 1>I was just looking and you know, looking at your

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<v Speaker 1>website and some of your clients include people like Michael Course,

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<v Speaker 1>the fashion designer. In this world of private jet travel,

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<v Speaker 1>is this last minute planning or is this something that

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<v Speaker 1>you're working on an annual or or a quarterly basis.

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<v Speaker 1>I think I think that's a very very appropriate question

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<v Speaker 1>because one of the skills in what we do so

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<v Speaker 1>having a private client management service such as nota ben

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<v Speaker 1>a Global, which is I I often compare it with

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<v Speaker 1>asset management controlling people's wealth. So advising people's wealth, you

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<v Speaker 1>have to be able to pull strings. You have to

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<v Speaker 1>have the connections, the contacts, the accessibility to do things

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<v Speaker 1>last minute. I always recall one of our clients based

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<v Speaker 1>in Canada who suddenly the weather changed and she got

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<v Speaker 1>a bit cold, and she end up on a Friday

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<v Speaker 1>and expected to go to Brazil on the Sunday, admittedly

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<v Speaker 1>in their plane stopping off in the Caribbean, but it's

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<v Speaker 1>it's we want to do it now. So what exactly

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<v Speaker 1>do you do? Elaine? I'm reading through your your tips

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<v Speaker 1>and UM, I see that you could have advised that

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<v Speaker 1>client to be wearing Laura piano because of the storm

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<v Speaker 1>proofd material and she was in a stormy Canadian area.

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<v Speaker 1>What what um? What is the service that you and

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<v Speaker 1>Anthony provide? Essentially, I head up the lifestyle division of

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<v Speaker 1>note Mede, So when it when it's it's required, UM

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<v Speaker 1>an advice is sought for, whether it's a fashion advice,

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<v Speaker 1>whether it's beauty, whether it's massage, therapies, whatever, fitness, nutrition,

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<v Speaker 1>they'll defer to me because when they're traveling, they want

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<v Speaker 1>to access the best people to to provide whatever it

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<v Speaker 1>is they're looking for or looking to buy UM. And

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<v Speaker 1>that's where we're I come in where I step in

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<v Speaker 1>because you see it's experience over acquisition, and we're seeing

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<v Speaker 1>that travel, I mean wonderful experiential travel is the currency

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<v Speaker 1>of status. A lot of our clients are less interested

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<v Speaker 1>in buying the latest fancy car or the or the

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<v Speaker 1>women having another piece of jewelry. It is about the

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<v Speaker 1>travel experience. But the one thing that they do really

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<v Speaker 1>want and where Alane's team come in it may be

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<v Speaker 1>to do with well being, grooming, anti aging, um, they

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<v Speaker 1>want to have a fitness instructor, they want to have

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<v Speaker 1>a yoga instructor. There are many many areas of that

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<v Speaker 1>where the lifestyle so note Benny now is focusing very

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<v Speaker 1>much on experiential travel, conventional luxury travel, well being and

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<v Speaker 1>the the lifesty SAT and also the latest thing real estate.

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<v Speaker 1>We've gotta run. I want to thank you very much.

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<v Speaker 1>Check Anthony and Elyne Lassman, co founders of nota Bene.

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<v Speaker 1>This is Bloomberg