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Speaker 1: It's another double phone frame Mornings.

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Speaker 2: On the twenties.

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Speaker 1: Hello.

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Speaker 3: Hello, my name is Trevor and I'm calling from Mobile

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Speaker 3: and I was looking for our customer, Karen.

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Speaker 1: Yeah, that's me.

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Speaker 3: Hello Karen. Yeah, my name is Trevor and I'm calling

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Speaker 3: from Mobile. Who is your cell phone provider?

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Speaker 1: Yeah, you just said that.

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Speaker 3: I'm sorry. I got lost on my They give us

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Speaker 3: a customer service script thingy that we have to read

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Speaker 3: for the start of these phone calls. So I lost

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Speaker 3: my place, and I think I went back to the beginning,

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Speaker 3: but I was supposed to go to another part. Okay,

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Speaker 3: you just shut up for a second, for just a second.

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Speaker 1: Wait, I'm sorry you called me and then you told

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Speaker 1: me to shut up. Is that what I'm hearing?

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Speaker 3: Well, I'm so sorry. I guess I shouldn't have worded

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Speaker 3: it that way, but like I was trying to find

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Speaker 3: my place in the customer service script thingy and then

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Speaker 3: like you were talking and I couldn't find my place.

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Speaker 3: So like, I guess I could have said, if you

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Speaker 3: could hold on a moment, but it came out bad

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Speaker 3: because I did say shut up, and I don't mean

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Speaker 3: it that way, Like, yeah, but if you could just

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Speaker 3: shut up for a second so I could find it.

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Speaker 1: Don't please.

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Speaker 2: You are one more shut up for me calling your manager.

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Speaker 2: This is terrible customer service.

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Speaker 1: You just need to please tell me what this is about.

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Speaker 3: I'm so sorry about the the issue there, the miscommunication

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Speaker 3: that we just had. So I found the spot where

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Speaker 3: I'm supposed to read you. Oh okay, here it goes. So, Hi,

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Speaker 3: my name is Trevor, and I'm calling from mobile and

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Speaker 3: oh wait I read that part.

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Speaker 1: Oh you're good. Yes, oh okay.

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Speaker 3: So I'm calling to let you know that the promotional

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Speaker 3: offer that you have got, that you've gotten when you

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Speaker 3: connected your phone with our company is about to expire,

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Speaker 3: so your bill will be increasing by uh and then

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Speaker 3: look at the account. So now I have to look

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Speaker 3: at your account and see how much. So I'm doing

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Speaker 3: that your bill.

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Speaker 2: Will be Trevor, I just got this phone a couple

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Speaker 2: of months ago. This is supposed to be a year

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Speaker 2: long promotional offer.

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Speaker 3: Uh. You you're kind of going off script. If I

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Speaker 3: could get you to stay on the script that No.

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Speaker 2: We're not going to stay on the script because I

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Speaker 2: signed up for one year of promotional offer and it

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Speaker 2: has only been a couple of months. And I want

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Speaker 2: to know why this is happening now?

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Speaker 1: Can I is there?

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Speaker 2: Is your manager there?

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Speaker 1: You want to talk to somebody who's not on a script?

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Speaker 3: Do you have TikTok?

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Speaker 2: What? That doesn't matter? I need to say to somebody

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Speaker 2: who's not working off a script right here?

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Speaker 3: Well, I'm asking if you have TikTok and if you

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Speaker 3: use it on your phone.

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Speaker 1: That you got it doesn't it doesn't matter?

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Speaker 3: Okay, but it kind of done?

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Speaker 1: Does that matter?

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Speaker 2: Well?

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Speaker 3: Because so like I have the computer in front of me,

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Speaker 3: and I could extend the offer for like a year.

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Speaker 2: More if I if I use TikTok on my phone.

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Speaker 1: Yes, why does that even matter? I had a year?

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Speaker 3: So I'm trying to go a year. Well right now

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Speaker 3: it's about to run out, like in two days. But

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Speaker 3: I can extend it for you for three years if

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Speaker 3: you want.

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Speaker 1: I have the power.

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Speaker 3: I have that power on my fingertips to do that

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Speaker 3: for you.

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Speaker 1: Oh you have the power in your fingertips? Are you?

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Speaker 1: Are you a superhero? Now it's three years?

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Speaker 2: One year?

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Speaker 1: What is going on?

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Speaker 3: Well, so I'm trying to go hella viral and I

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Speaker 3: was thinking, if you logged on to your TikTok and

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Speaker 3: then just like you know, liked and shared some of

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Speaker 3: my content. I could extend this for you and nobody

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Speaker 3: would have to know.

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Speaker 2: No, I am not going to help you get Hella viral. Okay,

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Speaker 2: I need to talk to your manager right now because

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Speaker 2: this is absolutely unprofessional.

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Speaker 4: Okay, Well I can't do that because this is actually

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Speaker 4: Dubil from the Jubil Show doing a phone prank on

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Speaker 4: you and your son Jackson set you up. It's a joke.

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Speaker 1: Oh my gosh. I was ready to Like.

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Speaker 4: He said, you get really hated with customer service, so

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Speaker 4: he wanted to pull a prank on you.

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Speaker 1: I am very so ready to go full Karen, and

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Speaker 1: I never did.

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Speaker 4: Wake up every morning with Jubile phone Franks weekday mornings

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Speaker 4: on the twenties