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Speaker 1: One eight hundred d ui Away now offering free remote

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Speaker 1: consultations by phone or video conference for any criminal offense.

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Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote

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Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d

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Speaker 1: Uyowa dot com or call eight hundred away. You've been

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Speaker 1: waiting for it, and it's finally here. Today's brand new

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Speaker 1: phone tap. And you know, for years many people who've

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Speaker 1: stuck with the cable companies have found that they can

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Speaker 1: get a lower price by haggling with the customer service

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Speaker 1: person over the phone. I'm gonna say I'm gonna quit money.

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Speaker 1: Everyone does that, that's the tactic. In fact, the guy

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Speaker 1: we talk with today is bragged to his girlfriend that

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Speaker 1: he's been doing this for years without fail. Well, the

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Speaker 1: cable company is about to turn the tables on him

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Speaker 1: because our own Jose Volanios poses as a customer service

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Speaker 1: rep and he has a sneaky strategy to maybe even

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Speaker 1: get him to pay more. He's got nara find out

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Speaker 1: how your brand new phone tap right now on the twenties. Hello, Hi,

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Speaker 1: this is Miles from Cable Customer Service. Is this Matthew Ger? Yeah? Hey, hey, Matt,

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Speaker 1: we received your request that you'd like to cancel your service,

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Speaker 1: and I was hoping to speak to you about that. Yeah,

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Speaker 1: that's right, okay, I like cancer. Before we do that, though,

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Speaker 1: may I ask why specifically? Well, to be honest with you,

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Speaker 1: you guys are pretty expensive, and I watched everything like

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Speaker 1: a Netflix and Hulu. I don't even really mute cable.

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Speaker 1: I can see what you mean. I do see here

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Speaker 1: that you're currently paying one hundred and twenty dollars a month.

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Speaker 1: Is that correct? Yeah? And that's like so expensive. I

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Speaker 1: can't afford that. Sure, Um, can I get one hundred

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Speaker 1: and ten hundred and done a month? Hundred dollars? Maybe?

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Speaker 1: Howndre dolls a months? Maybe? Do here a month? Going once,

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Speaker 1: going twice and sold to the man on the phone

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Speaker 1: five dollars? Wait a minute, what, I'm sorry what? I

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Speaker 1: don't get what you did? You just rample off the name?

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Speaker 1: Oh I'm an auction No. Well, in our customer feedback surveys,

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Speaker 1: you've seen a lot of people saying they just get

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Speaker 1: annoyed by having these conversations in general. So I thought

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Speaker 1: that I would make them a little more fun by

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Speaker 1: doing it in an auctioneer voice. So anyway, ninety five,

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Speaker 1: we're good on that price? I said, final, No, I

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Speaker 1: sent in an email. I can't sell well, I don't

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Speaker 1: understand what you're trying to do. Let me give you

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Speaker 1: a little insider secret here. Okay, okay, I technically can't

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Speaker 1: say it to you because this call is being recorded. Okay,

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Speaker 1: but if you say a certain price, then maybe we

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Speaker 1: can get to that price and I can agree with

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Speaker 1: you on it. Oh you know what I mean? Okay? Okay, Um,

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Speaker 1: so let's start to bidding. Um, how about what's the

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Speaker 1: funny that was? Really? Are you a comedian? What I mean?

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Speaker 1: Hold on? Look? Look like remember it's being recorded, so

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Speaker 1: if you say things faster, right, they may not catch

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Speaker 1: the number. So why don't you try it in that

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Speaker 1: auctioneer stole it I was doing, and then we can

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Speaker 1: go from there. Okay, So I okay, here's the deal.

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Speaker 1: I really do want the price to be lowered. That's

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Speaker 1: like was really the reason of my email was not

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Speaker 1: to cancel, but like to get it lower because a

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Speaker 1: lot of people do. If you yeah, we get it. Yeah,

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Speaker 1: everyone thinks they know the cable company more than we

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Speaker 1: get it. Look, let's start doing the auction. So just

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Speaker 1: started one hundred and twenty dollars and go down, dude,

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Speaker 1: I'll walk you through this, okay, okay, I guess I can.

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Speaker 1: I can try this. Um let's see one twenty one

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Speaker 1: twenty here sold old, you did it, good job, man.

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Speaker 1: Wait a minute, No, no, no, I want to go down.

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Speaker 1: I'm paying one twenty now, I already said sold though,

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Speaker 1: that's the rules of auctions, like I can't. Yeah, but

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Speaker 1: you told me, you told me to start at one twin. Well,

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Speaker 1: you gotta remember I still have a job to do.

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Speaker 1: I still work for the cable company. But when twenty

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Speaker 1: is the price that I'm already paying, you know, but

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Speaker 1: we can lock that price in so you never pay

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Speaker 1: more or less. No, that's the value I email if

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Speaker 1: you get the price down. You told me that I

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Speaker 1: could lower it if I started one twenty doing the

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Speaker 1: stupid option fit. I don't understand, Okay, I want it's lowered,

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Speaker 1: all right, No, I understand your upset. Yeah I am,

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Speaker 1: and I'm hearing that. Okay, So why don't we start

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Speaker 1: again to give you another shot. Let's start at one thirty.

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Speaker 1: Go Why am I going off? Hey? Look who's thinking now? Huh,

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Speaker 1: look at you. You're learning. Well, who's not thinking? Let's

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Speaker 1: start in the middle one twenty five fifty meeting in

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Speaker 1: the middle. I want to he doesn't even get your HBO,

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Speaker 1: so I don't know what you're looney, who's the crazy one?

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Speaker 1: Now the stress that you just put me through? You're

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Speaker 1: giving me three HBO. Let's negotiate. How about if I

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Speaker 1: give you free everything? Wait? What Disney Plus, Netflix, HBO,

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Speaker 1: Max and even my own personal streaming service, Brooke and

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Speaker 1: Jeffrey plus I don't even know? Is like, I don't

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Speaker 1: want your stupid not Mark and Mindy, Brooke and Jeffrey

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Speaker 1: very close though, he's gonna Nickelodeon show man like, I

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Speaker 1: don't know what you'll watch? You know what A talking about?

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Speaker 1: I am a pervert. But no, dude, this is not

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Speaker 1: a Nickelodeon show. This is actually a prank phone call.

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Speaker 1: None of this is Wait what are you talk what

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Speaker 1: are you talking about? Yeah, this is a prank phone call.

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Speaker 1: Your girlfriend Caitlin set you up. She listens to our show. Yeah, dude,

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Speaker 1: she got you really good. She told us. You're always

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Speaker 1: saying you're gonna threaten to cancel. Oh, I'm gonna threaten

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Speaker 1: to cancel. That's gonna work. Usually it does work. Okay,

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Speaker 1: So what I'm hearing is you're saying two hundred dollars,

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Speaker 1: two hundre dollars, two hundred fifteen dollars five year contract

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Speaker 1: to Brooke and Jeffrey. Plus of course yes, so o

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Speaker 1: week up every morning with Funk Times, weekday mornings. On

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Speaker 1: the twenties, Brooke and Jeffrey in the morning, Morning