WEBVTT - Technology and Surveillance on Migrants, with Austin Kocher and Jake Wiener, Pt 1

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<v Speaker 1>Hello, everyone, and welcome to it Could Happen Here podcast,

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<v Speaker 1>which I'm recording at eight in the morning and thus

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<v Speaker 1>without any of my colleagues, and I'm joined today to

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<v Speaker 1>discuss the technological aspects of the border regime by Austin

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<v Speaker 1>Coca of Syracuse University and by Jake Wiener of the

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<v Speaker 1>Electronic Privacy Information Center.

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<v Speaker 2>Hi guys, morning, How are you doing? James good.

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<v Speaker 1>I'm very excited to talk more border stuff. I like

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<v Speaker 1>covering this, even though it's sometimes terrible. So what I

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<v Speaker 1>wanted to start off with is, I think our listeners

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<v Speaker 1>will be familiar with CBP one, right, the most cursed

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<v Speaker 1>cell phone out of all time, and both of you

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<v Speaker 1>have written a lot and very insightfully about CBP one.

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<v Speaker 1>So I thought we could kind of do a little

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<v Speaker 1>bit of a breakdown of a the issues with it

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<v Speaker 1>and be like with the issues with it as an app,

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<v Speaker 1>and then the fact that we're using an app being

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<v Speaker 1>a problem inherently. So perhaps we could start with I know, Jake,

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<v Speaker 1>you mentioned you wanted to talk a little bit about

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<v Speaker 1>the design of the app, So in the process of

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<v Speaker 1>sort of commissioning it and making it, should we start there?

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<v Speaker 3>Yeah, And I think this story is pretty interesting and

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<v Speaker 3>unique because CBP one was built in house by a

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<v Speaker 3>small team at the Office Field Operations aw CBP Yeah,

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<v Speaker 3>which is it's unique, Like there's one other app that

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<v Speaker 3>they built, and I don't really know of other mobile

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<v Speaker 3>apps that have been rolled out with anything close to

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<v Speaker 3>the size of CBP one that have been designed by

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<v Speaker 3>a government agency.

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<v Speaker 1>Yeah, that's kind of an odd choice, you know.

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<v Speaker 3>Conceptually, it's not something I'm critical of, Like I think,

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<v Speaker 3>if we're going to have a government that's providing services,

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<v Speaker 3>it's good for them to do things in house.

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<v Speaker 1>Yep.

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<v Speaker 3>It means you're not relying on third parties who are

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<v Speaker 3>able to use information from the app and benefit off

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<v Speaker 3>of it. But it doesn't mean you need the institutional

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<v Speaker 3>competency to be able to design an app and so

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<v Speaker 3>to just like provide a quick history. Basically, a CBP

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<v Speaker 3>one app was built off of the framework of an

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<v Speaker 3>older app called CBP Rome. That app was used just

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<v Speaker 3>for people boating on the Great Lakes because technically, if

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<v Speaker 3>you go like boating on Lake Michigan, you will leave

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<v Speaker 3>the United States if you chase a fish over the

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<v Speaker 3>boundary to Canada. YEA and CBP felt that it was

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<v Speaker 3>very important that people who did that reported leaving and

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<v Speaker 3>coming back into the United States. Yeah, questionable, But they

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<v Speaker 3>built an app to let people do that, and the

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<v Speaker 3>framework for that app used a GPS pining to verify

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<v Speaker 3>when you were back in the US.

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<v Speaker 2>Okay, this is a small app, you know.

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<v Speaker 3>I don't think they encountered too many problems with it

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<v Speaker 3>because you're maybe a couple hundred visitors a day. And

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<v Speaker 3>on that framework, they built out CBP one to do

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<v Speaker 3>a couple of things. It's used for folks like customs folks.

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<v Speaker 3>So if you're importing goods into the country, you can

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<v Speaker 3>do some of that reporting through CBP one and also

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<v Speaker 3>use it to apply for the and obtain the I

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<v Speaker 3>ninety four Travel Form, which is the forum that like

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<v Speaker 3>most folks coming to the United States are going to need.

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<v Speaker 3>And then critically for our uses, is that if you

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<v Speaker 3>are applying for asylum, you can use it to schedule

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<v Speaker 3>an appointment.

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<v Speaker 1>Yeah, that's been the bulk of my reporting on it,

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<v Speaker 1>is that the bulk of its use I think. So, Yeah, okay,

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<v Speaker 1>and so I'm still blown away with the fact they

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<v Speaker 1>designed it in house. It's it's crazy. Did you ever

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<v Speaker 1>find the job did job posting, so the people who

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<v Speaker 1>designed it, or did they just like get some people

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<v Speaker 1>who were good at it to kind of take a

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<v Speaker 1>swing at it.

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<v Speaker 3>The so, as far as I know from you know,

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<v Speaker 3>I've talked to one of people involved in the creation.

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<v Speaker 3>I think Austin has as well. My understanding is that

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<v Speaker 3>it was like an in house team that already existed. Okay,

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<v Speaker 3>but Austin, you may be able to clarify that.

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<v Speaker 2>Yeah, that's my understanding too.

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<v Speaker 4>I think they have a technology team within the agency that.

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<v Speaker 2>Is using technology in various ways.

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<v Speaker 4>I don't think we have a full understanding of the

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<v Speaker 4>scope of their responsibilities and the work that they've done.

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<v Speaker 4>I think, to Jake's point, it is quite interesting that

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<v Speaker 4>they produce something for the public. It's not unusual, of course,

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<v Speaker 4>for large agencies to have teams in house that deal

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<v Speaker 4>with all of the general technological challenges that every agency

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<v Speaker 4>in twenty twenty three phases, you know, databases, you know,

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<v Speaker 4>keeping government cell phones working and secure and all of that,

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<v Speaker 4>all of that kind of thing. But a lot of

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<v Speaker 4>the things that are public facing from federal agencies tend

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<v Speaker 4>to be contracted out to a private vendor in some way.

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<v Speaker 2>So this is it's quite unique, and.

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<v Speaker 4>But they don't think we have a full scope of

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<v Speaker 4>what they what they are aren't producing in house.

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<v Speaker 1>Yeah, they that's interesting because they heavily rely on outside

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<v Speaker 1>contractors for so much of it. Like there's a whole

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<v Speaker 1>industry that you know, starts here in San Diego and

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<v Speaker 1>goes over to Tucson and are probably further into New

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<v Speaker 1>Mexico of people providing surveillance technology to border patrols, and

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<v Speaker 1>then you know, it goes over to the West Bank too.

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<v Speaker 1>Lots of lots of it can be seen. Having talked

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<v Speaker 1>about the the sort of unique approach to design, it's

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<v Speaker 1>probably a good idea to then talk about the implementation

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<v Speaker 1>of zapp and it's kind of lacklusters and understandment.

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<v Speaker 2>It just fucking sucks. It's terrible.

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<v Speaker 1>So like, what in what many ways has it been

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<v Speaker 1>unfit for the purpose that it's supposed to do. So

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<v Speaker 1>I guess first we can talk about technological and inadequacies

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<v Speaker 1>and then more broadly about why this isn't a problem

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<v Speaker 1>you can really solve with an app on a telephone

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<v Speaker 1>that needs to broadband and Wi Fi.

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<v Speaker 3>Yeah, so I'll start by saying that I think a

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<v Speaker 3>lot of what's happening with the problem the CPP one

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<v Speaker 3>app is institutional blindness. So the people who design the app,

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<v Speaker 3>I genuinely think want it to work well, and I

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<v Speaker 3>think they're simply not asking the questions that you need

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<v Speaker 3>to be asking. And when you design app like this,

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<v Speaker 3>which is who's really going to be using it? What

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<v Speaker 3>are their needs? What technology? What wireless services to they

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<v Speaker 3>what phones are they using? Basically like, if you're someone

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<v Speaker 3>on the southern border with very little money and probably

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<v Speaker 3>an outdated phone, yes, are you going to be able

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<v Speaker 3>to use this app? Not a great camera? And so

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<v Speaker 3>I think the first place to start with that is

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<v Speaker 3>simply the fact that the app requires a strong Wi

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<v Speaker 3>Fi or SELL signal to use, which is not always present.

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<v Speaker 3>And I think Austin has some good insight into the

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<v Speaker 3>problems with insufficient Wi Fi.

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<v Speaker 4>Yeah, definitely, you know, I think some of what's interesting

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<v Speaker 4>here is the way not only that the app relies

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<v Speaker 4>on Wi Fi, but then the kind of real world

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<v Speaker 4>social consequences here for how people then try to cope

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<v Speaker 4>with these problems. I want to take one step back,

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<v Speaker 4>just really quickly and discuss the world that CBP was

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<v Speaker 4>dropped into because there's some important context here. So as

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<v Speaker 4>I know, you've already covered James. You know, over the

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<v Speaker 4>past three years, the dominant border control policy was Title

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<v Speaker 4>forty two, a COVID era policy that was purportedly motivated

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<v Speaker 4>by concerns about public health. This is where Title forty

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<v Speaker 4>two comes from. Title forty two of the US Code

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<v Speaker 4>pertains to issues of questions of public health. It's not

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<v Speaker 4>an immigration policy. It was a public health policy, although

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<v Speaker 4>detailed reporting has I think pretty well established that it

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<v Speaker 4>was more of a political moment of political opportunism rather

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<v Speaker 4>than a legitimate public health concern. But regardless, that policy

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<v Speaker 4>allowed Customs and Border Protection to effectively turn back anyone

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<v Speaker 4>who arrived at the border, whether they attempted.

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<v Speaker 2>To cross unlawfully or not.

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<v Speaker 4>And the primary human rights concern here was people who

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<v Speaker 4>were seeking asylum, which is their right to do. One

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<v Speaker 4>of the aspects of Title forty two was that there

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<v Speaker 4>was a rare exemption clause built in the allowed people

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<v Speaker 4>who were particularly vulnerable a particular humanitarian concern to attempt

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<v Speaker 4>to effectively apply for this kind of exemption. And until

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<v Speaker 4>January of this year, that process was run by nonprofit organizations.

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<v Speaker 4>CBP had this sort of informal outsourced system where NGOs

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<v Speaker 4>on the Mexican side of the border would effectively conduct

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<v Speaker 4>massive amounts of intake and prioritization and triaging of these

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<v Speaker 4>cases and then submit you know, names to CBP to

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<v Speaker 4>a lot of people to come to ports of entry.

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<v Speaker 4>CBP one effectively replaced that system in January, which meant

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<v Speaker 4>that instead of migrants going through the NGOs, they would

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<v Speaker 4>have to download this app, fill out the information and

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<v Speaker 4>send it in. This is really important to mention because

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<v Speaker 4>the groundwork was actually laid by a tremendous amount of

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<v Speaker 4>effectively unpaid labor on the backs of NGOs on the

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<v Speaker 4>southern side of the border. And you know, is it

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<v Speaker 4>is fair and accurate to say that this was an

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<v Speaker 4>extremely imperfect system and that there were absolutely, you know,

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<v Speaker 4>significant issues with this. But one of the interesting things

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<v Speaker 4>is that the role that NGOs played meant that people

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<v Speaker 4>coming and seeking asylum would then in some ways be

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<v Speaker 4>potentially connected with a broader network of NGOs, support services,

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<v Speaker 4>advocacy and so forth. So the introduction of CBP one

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<v Speaker 4>purportedly bypassed the work of NGOs in screening people for

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<v Speaker 4>the exemption process. However, NGOs still ended up performing all

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<v Speaker 4>this kind of invisible labor because they're the ones who

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<v Speaker 4>effectively were working with migrants to make Wi Fi available.

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<v Speaker 4>And it's not just Wi Fi, it's actually charging your phone.

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<v Speaker 4>When I visited shelters and camps on the southern side

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<v Speaker 4>of the border at the end of twenty twenty two,

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<v Speaker 4>a big part of their having camps and shelters was

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<v Speaker 4>actually providing electricity, you know, when I was there, and

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<v Speaker 4>I know others have reported on this, James, I'm sure

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<v Speaker 4>you've seen this too. You know, people would be huddled

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<v Speaker 4>around the outlets because they needed to charge their phone.

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<v Speaker 4>If their phone didn't work, if their phone wasn't charged,

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<v Speaker 4>they didn't have access there to CBP one. This was

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<v Speaker 4>already a challenge because the primary form of communication was

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<v Speaker 4>CB was phone calls. They would individuals would get phone calls.

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<v Speaker 4>In fact, I interviewed the Russian family on the Mexican

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<v Speaker 4>side of the border and Matamotos in last November, and

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<v Speaker 4>the family now they.

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<v Speaker 5>And many of the other.

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<v Speaker 4>Migrants I spoke with, and this was also true for

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<v Speaker 4>many migrants. By the way, the families typically the wife

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<v Speaker 4>and children. If there were a family unit would stay

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<v Speaker 4>either in a hotel or a shelter or someplace that

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<v Speaker 4>was more safe, and then the men would effectively have

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<v Speaker 4>nights on the street where they could actually get cell

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<v Speaker 4>phone coverage and things like that. So CBP one introduced

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<v Speaker 4>all of these kinds of technological demands. It's not that

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<v Speaker 4>they weren't there before, but I think it's a different

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<v Speaker 4>matter when you go from interacting with a network of

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<v Speaker 4>NGOs to saying now you're actually interacting with the US

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<v Speaker 4>government and this is the only way that you're going

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<v Speaker 4>to be able to enter the country.

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<v Speaker 2>I think those.

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<v Speaker 4>Demands were quite high, and they've they've clearly had some

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<v Speaker 4>tremendously negative impacts from migrants trying to come through that way.

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<v Speaker 1>Yeah, definitely, I know have one here, But we've bought

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<v Speaker 1>so many of these, like solar powered charging brick things

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<v Speaker 1>and distributed those. But I have so many photos of

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<v Speaker 1>people's hands reaching through the wall and people trying to

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<v Speaker 1>charge to their phone on the other side of the wall,

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<v Speaker 1>you know, And it's been a big demand for a while.

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<v Speaker 1>But it's certainly when CBP were detaining people in paces

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<v Speaker 1>where he didn't have power and then expecting them to

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<v Speaker 1>also communicate using their telephones. That became a particularly sort

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<v Speaker 1>of ridiculous issue, very upsetting to see it like done

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<v Speaker 1>like that. So, yeah, this this app really isn't a

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<v Speaker 1>solution for the problem we're facing, which is, as you said,

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<v Speaker 1>like a three year backlug on people who have legitimate

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<v Speaker 1>asylum claims being able to make those asylum claims. And

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<v Speaker 1>I guess can we talk about who it favors in,

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<v Speaker 1>you know, implementing this system as a catch all, right,

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<v Speaker 1>not an option, but the option. Who does that favor

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<v Speaker 1>and who does it not?

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<v Speaker 3>Yeah, before we get there, I think it might be

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<v Speaker 3>helpful to just run through, like what it is like

0:13:10.600 --> 0:13:11.520
<v Speaker 3>to use CVP one.

0:13:11.559 --> 0:13:13.720
<v Speaker 2>Oh yeah, you have to go through because it is.

0:13:14.720 --> 0:13:15.640
<v Speaker 2>And that's.

0:13:17.000 --> 0:13:19.120
<v Speaker 3>When you think about that, think that every step is

0:13:19.120 --> 0:13:22.280
<v Speaker 3>a potential failure point, right, every step you could have

0:13:22.320 --> 0:13:25.120
<v Speaker 3>a glitch, And anytime you have a glitch happen, it's

0:13:25.160 --> 0:13:26.720
<v Speaker 3>going to kick you out of the app and you

0:13:26.720 --> 0:13:31.200
<v Speaker 3>have to restart. So, if you're on a southern border

0:13:31.760 --> 0:13:36.439
<v Speaker 3>need to apply for asylum, You've been walking for months

0:13:37.040 --> 0:13:39.320
<v Speaker 3>from Venezuela, Guatemala, et cetera.

0:13:39.960 --> 0:13:40.720
<v Speaker 2>You got your phone.

0:13:41.520 --> 0:13:43.240
<v Speaker 3>The first thing you have to do is log into

0:13:43.280 --> 0:13:46.560
<v Speaker 3>the app through login dot gov. That's the single sign

0:13:46.600 --> 0:13:50.960
<v Speaker 3>on service that many government agencies use. It works fairly well,

0:13:51.000 --> 0:13:53.440
<v Speaker 3>but you got you, so you register yourself a profile.

0:13:55.040 --> 0:13:57.600
<v Speaker 3>Then you're going to navigate over. Hopefully you speak one

0:13:57.640 --> 0:14:01.840
<v Speaker 3>of the languages that CBP one is elbowent as of now,

0:14:01.880 --> 0:14:06.520
<v Speaker 3>I believe that's English, Spanish, and Haitian Creole, although they

0:14:06.559 --> 0:14:12.960
<v Speaker 3>may have added a new language recently. You find the

0:14:13.000 --> 0:14:18.280
<v Speaker 3>right place on the app, not always super clear, to

0:14:18.320 --> 0:14:21.760
<v Speaker 3>submit your asylum application and try and schedule an appointment.

0:14:22.360 --> 0:14:23.680
<v Speaker 3>And then you're going to have to fill out a

0:14:23.720 --> 0:14:29.720
<v Speaker 3>ton of information. You're giving CBP your name, addresses, people

0:14:29.800 --> 0:14:32.280
<v Speaker 3>you know in the US, big form to fill out,

0:14:33.000 --> 0:14:37.080
<v Speaker 3>including often information on like how vulnerable you are, so

0:14:37.240 --> 0:14:39.320
<v Speaker 3>like are you pregnant? Are you disabled? Have you been

0:14:39.360 --> 0:14:43.280
<v Speaker 3>threatened in Mexico? Information that they want to use to

0:14:43.320 --> 0:14:47.400
<v Speaker 3>prioritize you, hopefully, And then you're going to need to

0:14:47.440 --> 0:14:51.080
<v Speaker 3>take a facial photograph that's going to go into CBP

0:14:51.440 --> 0:14:54.800
<v Speaker 3>and Department Homeland Securities databases. It will be run against

0:14:54.840 --> 0:15:00.040
<v Speaker 3>facial recognition searches that they populate with, like the this

0:15:00.240 --> 0:15:04.720
<v Speaker 3>massive facial recognition system, the Traveler Verification service that can

0:15:04.880 --> 0:15:11.200
<v Speaker 3>flag people who are on CBP's target list TSA's target list.

0:15:12.200 --> 0:15:14.040
<v Speaker 2>You could be wrongfully flagged.

0:15:13.600 --> 0:15:17.480
<v Speaker 3>By that because facial recognition is not a perfect technology.

0:15:17.560 --> 0:15:20.680
<v Speaker 3>You're also going to take a facial liveness scan. It's

0:15:20.760 --> 0:15:23.400
<v Speaker 3>related to facial recognition, but it is different. It's a

0:15:23.400 --> 0:15:29.480
<v Speaker 3>different technology and it is untested. There's been no government

0:15:29.520 --> 0:15:34.640
<v Speaker 3>agency that has evaluated facial liveness for bias, and that

0:15:34.720 --> 0:15:36.960
<v Speaker 3>basically is trying to figure out are you a real

0:15:37.000 --> 0:15:40.040
<v Speaker 3>person or are you like a picture of James that

0:15:40.080 --> 0:15:44.800
<v Speaker 3>you're holding up because you're trying to get James an

0:15:44.800 --> 0:15:46.960
<v Speaker 3>appointment and then sell it to them later or something.

0:15:49.040 --> 0:15:51.800
<v Speaker 3>Do the facial liveness scan. That's been the sticking point

0:15:51.840 --> 0:15:54.400
<v Speaker 3>where folks with darker skin and indigenous folks have not

0:15:54.440 --> 0:15:57.040
<v Speaker 3>been able to get through it. We can talk about

0:15:57.080 --> 0:15:59.080
<v Speaker 3>that a little later. You're also going to do a

0:15:59.080 --> 0:16:02.520
<v Speaker 3>GPS pain so your phone, pulling from both cell towers

0:16:02.560 --> 0:16:04.960
<v Speaker 3>and GPS data, is going to try and establish your

0:16:04.960 --> 0:16:08.320
<v Speaker 3>location and send it to CBP. That can create problems.

0:16:08.360 --> 0:16:10.960
<v Speaker 3>If you're pinging off a US cell tower, suddenly it's

0:16:11.040 --> 0:16:14.280
<v Speaker 3>less reliable, might look like you're in the US and

0:16:14.480 --> 0:16:17.080
<v Speaker 3>once you get through all these steps, then you're able

0:16:17.160 --> 0:16:20.760
<v Speaker 3>to submit your information and you're in a lottery or

0:16:21.000 --> 0:16:24.600
<v Speaker 3>whether or not you get an appointment. Great.

0:16:25.000 --> 0:16:28.120
<v Speaker 1>Yeah, let's the photo thing. I think has been covered.

0:16:28.720 --> 0:16:30.760
<v Speaker 1>Maybe I pc betwe have been covered extensively because this

0:16:30.840 --> 0:16:33.000
<v Speaker 1>is what I do. But I think maybe some people

0:16:33.040 --> 0:16:37.360
<v Speaker 1>aren't aware of the complete inadequacy of those facial liveness scans.

0:16:37.480 --> 0:16:39.480
<v Speaker 1>And I know some nonprofits since you want to have

0:16:39.600 --> 0:16:41.920
<v Speaker 1>light booths, which can help with that, but it's not

0:16:42.000 --> 0:16:45.360
<v Speaker 1>you know, it's again like that money could be doing

0:16:45.400 --> 0:16:48.040
<v Speaker 1>something more useful, right, and then making like a like

0:16:48.040 --> 0:16:51.760
<v Speaker 1>an Instagram booth for people who just want to use

0:16:51.800 --> 0:16:54.040
<v Speaker 1>the exercise illegal right to claim asylum. So let's talk

0:16:54.080 --> 0:16:56.760
<v Speaker 1>about that technology and how it's not working.

0:16:58.480 --> 0:17:00.840
<v Speaker 4>Yeah, I think one really important actor here, and the

0:17:00.880 --> 0:17:03.160
<v Speaker 4>reason I wanted to paint some of the contexts was

0:17:04.680 --> 0:17:07.840
<v Speaker 4>and partly selfish because as a geographer, I'm always very

0:17:08.040 --> 0:17:11.840
<v Speaker 4>you know, eager to evangelize about the importance of understanding

0:17:11.920 --> 0:17:15.680
<v Speaker 4>social geography for thinking about questions of you know, human

0:17:15.760 --> 0:17:17.280
<v Speaker 4>rights and asylum and immigration.

0:17:17.840 --> 0:17:20.200
<v Speaker 5>So the facial life this test is a great example

0:17:20.240 --> 0:17:20.479
<v Speaker 5>of that.

0:17:20.680 --> 0:17:24.280
<v Speaker 4>So you know, it's hard to see this unless you've

0:17:24.320 --> 0:17:27.560
<v Speaker 4>been on the ground in some of these places. But

0:17:27.840 --> 0:17:30.440
<v Speaker 4>you know, again, just a historical thing that I think

0:17:30.480 --> 0:17:35.359
<v Speaker 4>will be pretty non controversial. Anti black racism is something

0:17:35.400 --> 0:17:37.600
<v Speaker 4>that's existed for a very long time. It's not just

0:17:37.640 --> 0:17:40.320
<v Speaker 4>in the United States. It's around the world obviously, yea,

0:17:40.920 --> 0:17:44.880
<v Speaker 4>not everywhere, but but you know, obviously through colonialism, through

0:17:45.200 --> 0:17:48.760
<v Speaker 4>settler colonialism, and so forth. It's really shaped not just

0:17:48.920 --> 0:17:53.520
<v Speaker 4>anti black racism, but anti black racism itself has produced

0:17:53.720 --> 0:17:58.680
<v Speaker 4>many of the geographies that we have from redlining, segregation, educational.

0:17:58.160 --> 0:18:00.560
<v Speaker 5>Acts, all kinds of things. The way that the social

0:18:00.600 --> 0:18:04.960
<v Speaker 5>world looks today is already shaped by these issues of racism.

0:18:05.520 --> 0:18:10.359
<v Speaker 5>What that then means is questions like who has access

0:18:10.640 --> 0:18:14.840
<v Speaker 5>to cell phone towers and fast Wi Fi, and who

0:18:14.840 --> 0:18:19.800
<v Speaker 5>can afford up to date smartphones that can meet all

0:18:19.800 --> 0:18:24.639
<v Speaker 5>of the threshold of require the technological requirements to this

0:18:25.119 --> 0:18:28.920
<v Speaker 5>to use. This avenues of software is already distributed and

0:18:30.640 --> 0:18:34.479
<v Speaker 5>fractured by questions of race and identity. What that means is,

0:18:34.880 --> 0:18:41.239
<v Speaker 5>even if the facial liveness test worked perfectly and there

0:18:41.240 --> 0:18:44.160
<v Speaker 5>were no issues with the software, which is not true,

0:18:44.160 --> 0:18:47.320
<v Speaker 5>but let's even just assume that it is still true

0:18:47.640 --> 0:18:51.160
<v Speaker 5>that access to that technology and software is already structured

0:18:51.200 --> 0:18:53.679
<v Speaker 5>by race. So one of the things I noticed, you know,

0:18:53.760 --> 0:18:56.520
<v Speaker 5>having spent time along the border, was just how much

0:18:56.840 --> 0:19:00.520
<v Speaker 5>even in some of the shelters and where black and

0:19:00.560 --> 0:19:05.639
<v Speaker 5>African migrants had access to shelter, was itself much tended

0:19:05.640 --> 0:19:07.879
<v Speaker 5>to be more pushed to the out outside of this

0:19:08.720 --> 0:19:11.639
<v Speaker 5>where you're less likely to get good cell phone coverage,

0:19:11.720 --> 0:19:15.080
<v Speaker 5>less likely to have electricity, much more likely that the

0:19:15.240 --> 0:19:17.800
<v Speaker 5>roads even where I visited, were not paved.

0:19:17.920 --> 0:19:22.359
<v Speaker 4>And I was there when it was raining in Reynosa

0:19:22.640 --> 0:19:25.720
<v Speaker 4>one day, and you know, get some of the places

0:19:25.720 --> 0:19:30.920
<v Speaker 4>where African migrants and African families were staying, and black migrants,

0:19:30.920 --> 0:19:33.159
<v Speaker 4>by the way from Latin America. Let's just remind everyone

0:19:33.160 --> 0:19:36.840
<v Speaker 4>that there are black Latinos living in Latin America, right,

0:19:37.520 --> 0:19:40.600
<v Speaker 4>We're also pushed, you know, more to the outskirts. And

0:19:40.640 --> 0:19:44.880
<v Speaker 4>as a result of that, those factors contributed to access.

0:19:44.880 --> 0:19:49.200
<v Speaker 4>So it wasn't just issues with the software itself, which

0:19:49.240 --> 0:19:51.280
<v Speaker 4>may be there. It's hard for me to evaluate it's not,

0:19:51.320 --> 0:19:53.200
<v Speaker 4>you know, because it's not like we've done our own

0:19:53.200 --> 0:19:56.840
<v Speaker 4>evaluation of that, but it's also all of those contextual factors,

0:19:56.840 --> 0:19:58.719
<v Speaker 4>and I just want to make a fine point on this,

0:19:59.440 --> 0:20:04.480
<v Speaker 4>we know this already. CBP should understand that already and

0:20:04.640 --> 0:20:08.800
<v Speaker 4>understand the various social factors that impact access. So simply saying,

0:20:08.880 --> 0:20:11.119
<v Speaker 4>for instance, if one wanted to take a defensive position

0:20:11.160 --> 0:20:14.120
<v Speaker 4>and say, well, look, we ran the test, the software

0:20:14.359 --> 0:20:17.560
<v Speaker 4>works as intended. There's no racial bias in the software.

0:20:18.040 --> 0:20:21.600
<v Speaker 4>That doesn't get CBP out of the responsibility of saying yes.

0:20:21.600 --> 0:20:24.840
<v Speaker 4>But you absolutely had all the information and a reasonable

0:20:24.840 --> 0:20:28.240
<v Speaker 4>person should have known that this access to this app

0:20:28.520 --> 0:20:32.160
<v Speaker 4>had these kind of technological requirements, and then that access

0:20:32.240 --> 0:20:33.480
<v Speaker 4>was not evenly distributed.

0:20:34.040 --> 0:20:36.040
<v Speaker 1>Yeah, I think it's really important you said that, actually

0:20:36.040 --> 0:20:38.600
<v Speaker 1>because a lot of reporters it does get reported on.

0:20:38.600 --> 0:20:40.320
<v Speaker 1>There are people doing great work, but like sometimes it

0:20:40.400 --> 0:20:44.080
<v Speaker 1>gets missed because African migrants might not speak Spanish Black

0:20:44.080 --> 0:20:49.760
<v Speaker 1>African migrants and a lot of reporters don't have the

0:20:49.840 --> 0:20:52.600
<v Speaker 1>language skills to talk to people in I worked with

0:20:52.640 --> 0:20:57.359
<v Speaker 1>a fixer who spoke a Romo to Grian and there's

0:20:57.400 --> 0:20:59.240
<v Speaker 1>a lot about it, like five or six other languages

0:20:59.280 --> 0:21:02.160
<v Speaker 1>and help to get me an insight into the very

0:21:02.160 --> 0:21:06.159
<v Speaker 1>difficult situation that lots of African people face. And you

0:21:06.160 --> 0:21:09.560
<v Speaker 1>know that their isolation the relative lack of resources even

0:21:09.600 --> 0:21:12.520
<v Speaker 1>in what's a pretty resource spar setting for everyone, and

0:21:13.240 --> 0:21:15.520
<v Speaker 1>Haitian people, I've spoken to a lot of Haitian people.

0:21:16.720 --> 0:21:19.359
<v Speaker 1>Plus then you add that, like if I think about

0:21:19.480 --> 0:21:24.199
<v Speaker 1>last month, the languages which I was able with through friends,

0:21:24.200 --> 0:21:27.000
<v Speaker 1>through translation to speak to people with you know, Vietnamese

0:21:27.640 --> 0:21:33.600
<v Speaker 1>command you is a dialect of Kurdish, French, right, Swahili, Spanish,

0:21:33.880 --> 0:21:38.720
<v Speaker 1>evidently Dutch. Aside from Spanish, those are not covered. Maybe

0:21:38.720 --> 0:21:41.320
<v Speaker 1>if you're French you can, I think it would be

0:21:41.320 --> 0:21:43.240
<v Speaker 1>still hard to work in Haitian creole of you if

0:21:43.280 --> 0:21:47.399
<v Speaker 1>you spoke sort of more mainland French, those are not

0:21:47.480 --> 0:21:49.479
<v Speaker 1>covered by that app, right, So you have to find

0:21:50.320 --> 0:21:53.320
<v Speaker 1>a way to access that with via translation. And then

0:21:53.600 --> 0:21:57.840
<v Speaker 1>it's very the information makes you incredibly vulnerable to whomever

0:21:57.880 --> 0:22:01.119
<v Speaker 1>if you if you're asking someone to share. Right, It's imperfect.

0:22:01.440 --> 0:22:03.159
<v Speaker 1>It's not a sufficient way to describe it, but it

0:22:03.240 --> 0:22:17.320
<v Speaker 1>did it extremely flawed system.

0:22:17.520 --> 0:22:20.920
<v Speaker 4>To Jake's point, like, I'm also like kind of open

0:22:20.960 --> 0:22:25.919
<v Speaker 4>minded about, you know, about using an app like this.

0:22:26.000 --> 0:22:28.359
<v Speaker 4>I mean there's I mean Jake's right, I mean, if

0:22:28.400 --> 0:22:30.880
<v Speaker 4>you're going to have a government in twenty twenty three,

0:22:31.040 --> 0:22:34.360
<v Speaker 4>like having some reasonably up to date ways to do

0:22:34.440 --> 0:22:36.760
<v Speaker 4>things is not an unreasonable expectation.

0:22:37.400 --> 0:22:40.440
<v Speaker 5>But there's just so many blatantly.

0:22:39.960 --> 0:22:46.680
<v Speaker 4>Obvious sort of shortcomings that are not difficult to identify

0:22:47.920 --> 0:22:50.760
<v Speaker 4>in preparing this app and understanding what people are likely

0:22:50.840 --> 0:22:53.800
<v Speaker 4>to need, so to have those gaps and then also

0:22:53.880 --> 0:22:57.520
<v Speaker 4>to roll out the app at a time when the

0:22:58.160 --> 0:23:01.760
<v Speaker 4>same policy announcement that rolls out this app is also

0:23:01.800 --> 0:23:04.200
<v Speaker 4>a policy announcement that says this is the only way

0:23:04.200 --> 0:23:06.760
<v Speaker 4>to do it. I mean, imagine if like your new

0:23:06.800 --> 0:23:11.200
<v Speaker 4>policy for like healthcare for some you know, particular healthcare

0:23:11.640 --> 0:23:13.399
<v Speaker 4>you know thing was like, we have to go through

0:23:13.440 --> 0:23:15.720
<v Speaker 4>this route, and we know that eighty percent of people

0:23:15.800 --> 0:23:17.520
<v Speaker 4>aren't going to be able to use this, but now

0:23:17.560 --> 0:23:19.960
<v Speaker 4>this is the only treatment you have an option for.

0:23:20.200 --> 0:23:22.679
<v Speaker 5>I mean, that would be that it's just strange.

0:23:22.320 --> 0:23:25.359
<v Speaker 4>I think I think one thing to just think about

0:23:25.400 --> 0:23:29.320
<v Speaker 4>creatively here is I can imagine a phase rollout of

0:23:29.359 --> 0:23:31.320
<v Speaker 4>this where they did improve it over time, but they

0:23:31.359 --> 0:23:35.480
<v Speaker 4>were adequate, you know, outlets for people who didn't fit

0:23:35.560 --> 0:23:38.800
<v Speaker 4>into the categories that they had built into the app.

0:23:39.480 --> 0:23:41.080
<v Speaker 4>And I think I think that would be a more

0:23:41.119 --> 0:23:44.200
<v Speaker 4>complex and more nuanced and maybe a more more interesting

0:23:44.240 --> 0:23:46.320
<v Speaker 4>way to do it. I just don't think I don't

0:23:46.320 --> 0:23:48.560
<v Speaker 4>think it was rolled out responsibly in that way.

0:23:49.840 --> 0:23:52.119
<v Speaker 3>Yeah, yeah, I think we should be honest that beta

0:23:52.200 --> 0:23:54.920
<v Speaker 3>testing an app on hundreds of thousands of the most

0:23:54.960 --> 0:23:58.440
<v Speaker 3>vulnerable people in the world is incredibly responsible.

0:23:59.280 --> 0:24:01.320
<v Speaker 2>Yeah. Yeah, it's just cruel.

0:24:01.440 --> 0:24:06.760
<v Speaker 1>It's not in any way appropriate. So I guess we've

0:24:06.800 --> 0:24:09.640
<v Speaker 1>talked a lot about this app. Let's talk about let's

0:24:09.640 --> 0:24:11.639
<v Speaker 1>say you're fortunate enough to get an a sign of

0:24:11.680 --> 0:24:15.439
<v Speaker 1>appointment how to enter the US. You would then, in

0:24:15.520 --> 0:24:18.720
<v Speaker 1>most cases enter something which is called CBP's Alternatives to

0:24:18.760 --> 0:24:21.560
<v Speaker 1>Detention Systems icis.

0:24:21.440 --> 0:24:22.320
<v Speaker 2>Sorry, Yeah, you're right.

0:24:22.480 --> 0:24:24.760
<v Speaker 1>Let's explain a little bit like why it's an alternative

0:24:24.800 --> 0:24:28.040
<v Speaker 1>to detention? Why would one be detained if you haven't,

0:24:28.080 --> 0:24:31.280
<v Speaker 1>in theory, done anything wrong? Well, in many people's perspective,

0:24:31.320 --> 0:24:34.960
<v Speaker 1>have done anything wrong, I guess. And then what does

0:24:35.040 --> 0:24:37.520
<v Speaker 1>ATD mean? And then we can get into some of

0:24:37.600 --> 0:24:41.239
<v Speaker 1>the privacy issues and the way that it affects not

0:24:41.320 --> 0:24:43.920
<v Speaker 1>just migrants but also everyone.

0:24:44.440 --> 0:24:46.200
<v Speaker 3>Yeah, one thing before we go there, I think would

0:24:46.200 --> 0:24:50.600
<v Speaker 3>be great, just closing the loop on the racial bias discussion.

0:24:52.320 --> 0:24:54.240
<v Speaker 3>This is like an element of my advocacy that I

0:24:54.280 --> 0:24:57.679
<v Speaker 3>talk about all the time in different areas of like

0:24:57.720 --> 0:25:00.399
<v Speaker 3>how facial recognition is used when it's using the criminal

0:25:00.480 --> 0:25:05.640
<v Speaker 3>justice system. Is that there absolutely is bias in most

0:25:05.680 --> 0:25:10.000
<v Speaker 3>facial recognition systems. They work really well for white men

0:25:10.320 --> 0:25:13.439
<v Speaker 3>and incu increasingly less well basically as you run down.

0:25:13.320 --> 0:25:14.320
<v Speaker 2>The privileged spectrum.

0:25:15.240 --> 0:25:18.440
<v Speaker 3>That's an element of how these systems are designed, right,

0:25:18.600 --> 0:25:21.720
<v Speaker 3>It's they get fed a lot of images of white

0:25:21.720 --> 0:25:26.840
<v Speaker 3>men and fewer images of other folks. That's fixable, right,

0:25:26.920 --> 0:25:32.760
<v Speaker 3>Like you can provide a training database that is a whole,

0:25:32.800 --> 0:25:36.280
<v Speaker 3>you know, a good spread of people. It seems to

0:25:36.400 --> 0:25:40.040
<v Speaker 3>not necessarily have been done with the facial liveness for

0:25:40.200 --> 0:25:44.840
<v Speaker 3>CBP one in part because the British company that designed

0:25:44.840 --> 0:25:48.600
<v Speaker 3>it probably did not have access to a lot of

0:25:48.680 --> 0:25:50.520
<v Speaker 3>images of the type of people who would be on

0:25:50.560 --> 0:25:54.520
<v Speaker 3>the southern border, talking about like indigenous Mexican folks, Shield folks,

0:25:55.320 --> 0:26:01.080
<v Speaker 3>just a very large number of different ethnicities. But any

0:26:01.160 --> 0:26:04.320
<v Speaker 3>bias like that is, as Austin said, sitting on top

0:26:04.920 --> 0:26:09.199
<v Speaker 3>of a series of other biases, right of structural biases.

0:26:09.920 --> 0:26:12.159
<v Speaker 3>And so the result we see with a lot of

0:26:12.200 --> 0:26:15.040
<v Speaker 3>facial recognition systems, and this facial ibness system is ceb

0:26:15.119 --> 0:26:17.679
<v Speaker 3>going is no different. Is that a little bit of

0:26:17.800 --> 0:26:21.399
<v Speaker 3>even to a little bit of bias in how the

0:26:21.440 --> 0:26:26.320
<v Speaker 3>facial recognition works gets amplified, and it's amplified by social biases.

0:26:26.560 --> 0:26:29.520
<v Speaker 3>It's amplified by the biases of people who run the

0:26:29.600 --> 0:26:33.320
<v Speaker 3>system and people who interact with it every day, and

0:26:33.320 --> 0:26:37.399
<v Speaker 3>then it's amplified by institutional blindness as well failure to

0:26:37.440 --> 0:26:42.360
<v Speaker 3>recognize a problem. We had facial recognition systems rolled out

0:26:42.480 --> 0:26:46.080
<v Speaker 3>since on some levels since like the early to mid

0:26:46.080 --> 0:26:48.679
<v Speaker 3>two thousands, and we didn't even know that facial that

0:26:48.760 --> 0:26:51.520
<v Speaker 3>bias was a problem in any facial recognition system until

0:26:51.520 --> 0:26:55.960
<v Speaker 3>twenty eighteen. So when you're thinking about and you're hearing

0:26:55.960 --> 0:26:57.960
<v Speaker 3>about like bias testing and the fact that it's been

0:26:58.000 --> 0:27:01.960
<v Speaker 3>bias tested, those tests are never incredibly reliable because they're

0:27:02.000 --> 0:27:04.240
<v Speaker 3>not done in the real world, they're not done with

0:27:04.280 --> 0:27:07.640
<v Speaker 3>the people actually using the technology, they're done in a

0:27:07.920 --> 0:27:11.359
<v Speaker 3>controlled setting, and they're not done by people who have

0:27:11.400 --> 0:27:15.800
<v Speaker 3>a nuanced understanding of how the technology impacts people.

0:27:17.359 --> 0:27:19.440
<v Speaker 1>Yeah, I think it's very important to remember that. Yeah,

0:27:19.560 --> 0:27:21.680
<v Speaker 1>there's layers of one, layers of bias, and they stack

0:27:21.800 --> 0:27:24.800
<v Speaker 1>to make it harder and harder for certain people coming

0:27:24.800 --> 0:27:27.520
<v Speaker 1>to the United States to get again, what's that right,

0:27:28.200 --> 0:27:32.479
<v Speaker 1>often to just be safe, right, Like some people, especially

0:27:32.560 --> 0:27:36.080
<v Speaker 1>the less advantage you are, sort of on a global scale,

0:27:36.720 --> 0:27:39.880
<v Speaker 1>the likely the less safe you are waiting in Mexico

0:27:40.640 --> 0:27:43.359
<v Speaker 1>to make an appointment for your asylum, right Like, if

0:27:43.400 --> 0:27:45.399
<v Speaker 1>you can't get into a shelter, or you're from a

0:27:45.400 --> 0:27:47.680
<v Speaker 1>group where you don't have community to look out for you,

0:27:47.480 --> 0:27:50.560
<v Speaker 1>you're just that bit more likely to be taken advantage

0:27:50.640 --> 0:27:53.880
<v Speaker 1>of or have something bad happen to you at your family. So, yeah,

0:27:54.160 --> 0:27:56.119
<v Speaker 1>it'll stacks up, I guess to make for a very

0:27:56.200 --> 0:27:58.280
<v Speaker 1>unfortunate situation for people.

0:27:58.920 --> 0:28:02.080
<v Speaker 3>Yeah, which means the cause of quants of having a

0:28:02.080 --> 0:28:03.720
<v Speaker 3>glitch happen is way higher.

0:28:04.119 --> 0:28:07.920
<v Speaker 1>Yes, I've personally known people who have had terrible consequences

0:28:07.960 --> 0:28:10.600
<v Speaker 1>from what should have been a very very straightforward asylum

0:28:10.680 --> 0:28:15.440
<v Speaker 1>application and very easy to process very rapidly. Yeah, it's

0:28:15.480 --> 0:28:17.480
<v Speaker 1>it's it's a whole it's a whole mess. And I

0:28:17.520 --> 0:28:20.520
<v Speaker 1>know I'm trying to speak more to some of the

0:28:20.520 --> 0:28:25.840
<v Speaker 1>folks who work with African migrants because I think that often, yeah,

0:28:25.840 --> 0:28:29.480
<v Speaker 1>their stories just don't get told, especially at our southern border,

0:28:29.520 --> 0:28:33.240
<v Speaker 1>where like I think Obviously there's this like a lot

0:28:33.280 --> 0:28:35.840
<v Speaker 1>of people like to report on the border but not

0:28:35.920 --> 0:28:39.520
<v Speaker 1>leave New York or DC or whatever they have their

0:28:39.720 --> 0:28:41.560
<v Speaker 1>studio or newspaper or what have you. And I think

0:28:41.560 --> 0:28:44.640
<v Speaker 1>it's easy to miss that if you haven't like us,

0:28:44.680 --> 0:28:47.920
<v Speaker 1>you'd said, been around a lot and seen all these

0:28:47.920 --> 0:28:50.840
<v Speaker 1>things stack up on top of one another. But yeah,

0:28:50.960 --> 0:28:53.440
<v Speaker 1>it's an important topic that we don't especially as like

0:28:54.760 --> 0:28:56.680
<v Speaker 1>I know, it doesn't get reported on because everyone likes

0:28:56.680 --> 0:28:58.760
<v Speaker 1>to report on Ukraine and only Ukraine, but like there's

0:28:59.120 --> 0:29:02.400
<v Speaker 1>more wars in our Africa or wars in you know,

0:29:02.480 --> 0:29:05.760
<v Speaker 1>set people from Myanmar. It's very hard for them to

0:29:05.800 --> 0:29:10.440
<v Speaker 1>get to the southern border actually from hearing from thousands

0:29:10.600 --> 0:29:14.440
<v Speaker 1>maybe different cases where people can't leave Thailand. But again,

0:29:14.520 --> 0:29:17.040
<v Speaker 1>the system, you know, when you have a whole other

0:29:17.080 --> 0:29:19.760
<v Speaker 1>alphabet that you're trying to access the system in and

0:29:19.760 --> 0:29:21.240
<v Speaker 1>it doesn't work for you then and that makes it

0:29:21.320 --> 0:29:24.280
<v Speaker 1>incredibly difficult for those people. And that, ladies and gentlemen,

0:29:24.360 --> 0:29:26.800
<v Speaker 1>is what we call a cliffhanger in the podcasting industry.

0:29:26.840 --> 0:29:29.520
<v Speaker 1>Because we will be back tomorrow with more on how

0:29:29.600 --> 0:29:32.560
<v Speaker 1>ICE tracks migrants and how that tracking of migrants can

0:29:32.600 --> 0:29:35.440
<v Speaker 1>impact other people. People who live within people in their communities.

0:29:35.720 --> 0:29:41.120
<v Speaker 1>I hope you're joined us in. Thanks bye.

0:29:42.320 --> 0:29:44.840
<v Speaker 2>It Could Happen Here as a production of cool Zone Media.

0:29:44.920 --> 0:29:47.600
<v Speaker 1>For more podcasts from cool Zone Media, visit our website

0:29:47.640 --> 0:29:49.840
<v Speaker 1>cool Zonemedia dot com, or check us out on the

0:29:49.880 --> 0:29:53.440
<v Speaker 1>iHeartRadio app, Apple Podcasts, or wherever you listen to podcasts.

0:29:53.880 --> 0:29:55.960
<v Speaker 1>You can find sources for It Could Happen Here, updated

0:29:56.080 --> 0:29:59.080
<v Speaker 1>monthly at cool zone Media dot com slash sources.

0:29:59.240 --> 0:30:00.000
<v Speaker 2>Thanks for listening.