WEBVTT - Second Cup: 1000 gestures

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<v Speaker 1>Welcome to Before Breakfast, a production of iHeartRadio Good Morning.

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<v Speaker 1>This is Laura. Welcome to the Before Breakfast podcast. Today's

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<v Speaker 1>tip is that little gestures add up to make a

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<v Speaker 1>big impact, so don't hesitate to make small efforts that,

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<v Speaker 1>over time, will contribute to a better environment. Today's tip,

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<v Speaker 1>like a couple of others over the next few weeks,

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<v Speaker 1>comes from Danny Meyer's book Setting the Table, The Transforming

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<v Speaker 1>Power of Hospitality in Business. Setting the Table offers insights

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<v Speaker 1>Meyer has learned in the restaurant business that are relevant

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<v Speaker 1>for people in other contexts too. Danny Meyer describes how

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<v Speaker 1>he encourages man at his restaurants to take ten minutes

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<v Speaker 1>a day to make three gestures that, in his words,

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<v Speaker 1>exceed expectations and take a special interest in our guests.

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<v Speaker 1>He points out that in a year that adds up

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<v Speaker 1>to more than a thousand gestures, which can make a

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<v Speaker 1>big impact. The gestures that restaurant managers offer might be

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<v Speaker 1>small gifts or thoughtful words that create connection for the

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<v Speaker 1>rest of us. Even if hospitality isn't our official job,

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<v Speaker 1>making three gestures of thoughtfulness per day is still possible,

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<v Speaker 1>and those few gestures may be enough to have an

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<v Speaker 1>effect on the culture in our homes and workplaces, and

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<v Speaker 1>also on our moods. There are lots of things you

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<v Speaker 1>could do in just a few minutes. For instance, you

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<v Speaker 1>could write a sweet note for a child or your partner.

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<v Speaker 1>You could send an email to a colleague expressing appreciation

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<v Speaker 1>for something that the person did. If you like baking

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<v Speaker 1>and you know your neighbor eats sweets, you can make

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<v Speaker 1>an extra plate of something special and bring it over.

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<v Speaker 1>When you're driving. You could let someone with the out

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<v Speaker 1>of state tags merge in front of you at a

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<v Speaker 1>tricky intersection, not because it is their turn, but because

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<v Speaker 1>it is kind. You can send a postcard to a godchild, niece, nephew,

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<v Speaker 1>or any other young person in your life. You don't

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<v Speaker 1>have to be traveling to send a postcard. A postcard

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<v Speaker 1>you mail from your own mailbox or post office can

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<v Speaker 1>be just as delightful. In a similar vein send a

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<v Speaker 1>care package to a college student that you know. Even

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<v Speaker 1>casual conversation can be a gift. If you see a

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<v Speaker 1>neighbor walking his dog when you're driving home from work,

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<v Speaker 1>you could pull over and have a quick chat. You

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<v Speaker 1>should leave good tips, of course, but you could also

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<v Speaker 1>write a note on the credit card receipt, letting your

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<v Speaker 1>waiter know how pleasant your lunch was. If you shop

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<v Speaker 1>somewhere and an employee was gracious, write to headquarters and

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<v Speaker 1>let them know. It only takes a minute or two,

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<v Speaker 1>and someone will eventually wade through even those generic email

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<v Speaker 1>address and boxes. The message will likely be forward or around.

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<v Speaker 1>Then people will appreciate it. The little gestures we make

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<v Speaker 1>can make other people's days, and it really doesn't have

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<v Speaker 1>to be much. A little bit adds up, and one

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<v Speaker 1>thousand gestures a year can make your life brighter. Two.

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<v Speaker 1>In the meantime, this is Laura. Thanks for listening, and

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<v Speaker 1>here's to making the most of our text. Hey everybody,

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<v Speaker 1>I'd love to hear from you. You can send me

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<v Speaker 1>your tips, your questions, or anything else. Just connect with

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<v Speaker 1>me on Twitter, Facebook and Instagram at Before Breakfast Pod.

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<v Speaker 1>That's b E the number four then Breakfast pod. You

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<v Speaker 1>can also shoot me an email at Before Breakfast Podcasts

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<v Speaker 1>at iHeartMedia dot com.

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<v Speaker 2>That Before Breakfast is spelled out with all the letters.

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<v Speaker 2>Thanks so much, should I look forward to staying in touch.

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<v Speaker 2>Before Breakfast is a production of iHeartRadio. For more podcasts

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<v Speaker 1>M