1
00:00:03,480 --> 00:00:09,760
Speaker 1: Welcome to Before Breakfast, a production of iHeartRadio Good Morning.

2
00:00:11,400 --> 00:00:17,760
Speaker 1: This is Laura. Welcome to the Before Breakfast podcast. Today's

3
00:00:17,760 --> 00:00:22,560
Speaker 1: tip is that little gestures add up to make a

4
00:00:22,560 --> 00:00:27,479
Speaker 1: big impact, so don't hesitate to make small efforts that,

5
00:00:27,640 --> 00:00:34,600
Speaker 1: over time, will contribute to a better environment. Today's tip,

6
00:00:34,720 --> 00:00:36,960
Speaker 1: like a couple of others over the next few weeks,

7
00:00:37,640 --> 00:00:42,479
Speaker 1: comes from Danny Meyer's book Setting the Table, The Transforming

8
00:00:42,600 --> 00:00:49,080
Speaker 1: Power of Hospitality in Business. Setting the Table offers insights

9
00:00:49,200 --> 00:00:53,199
Speaker 1: Meyer has learned in the restaurant business that are relevant

10
00:00:53,200 --> 00:00:58,840
Speaker 1: for people in other contexts too. Danny Meyer describes how

11
00:00:58,840 --> 00:01:02,840
Speaker 1: he encourages man at his restaurants to take ten minutes

12
00:01:02,880 --> 00:01:06,680
Speaker 1: a day to make three gestures that, in his words,

13
00:01:07,319 --> 00:01:12,720
Speaker 1: exceed expectations and take a special interest in our guests.

14
00:01:14,280 --> 00:01:17,880
Speaker 1: He points out that in a year that adds up

15
00:01:17,920 --> 00:01:21,800
Speaker 1: to more than a thousand gestures, which can make a

16
00:01:21,840 --> 00:01:26,560
Speaker 1: big impact. The gestures that restaurant managers offer might be

17
00:01:26,640 --> 00:01:31,399
Speaker 1: small gifts or thoughtful words that create connection for the

18
00:01:31,440 --> 00:01:35,080
Speaker 1: rest of us. Even if hospitality isn't our official job,

19
00:01:36,000 --> 00:01:39,800
Speaker 1: making three gestures of thoughtfulness per day is still possible,

20
00:01:40,840 --> 00:01:44,840
Speaker 1: and those few gestures may be enough to have an

21
00:01:44,880 --> 00:01:48,720
Speaker 1: effect on the culture in our homes and workplaces, and

22
00:01:48,920 --> 00:01:53,640
Speaker 1: also on our moods. There are lots of things you

23
00:01:53,640 --> 00:01:58,560
Speaker 1: could do in just a few minutes. For instance, you

24
00:01:58,600 --> 00:02:02,800
Speaker 1: could write a sweet note for a child or your partner.

25
00:02:04,320 --> 00:02:07,800
Speaker 1: You could send an email to a colleague expressing appreciation

26
00:02:08,600 --> 00:02:12,680
Speaker 1: for something that the person did. If you like baking

27
00:02:13,560 --> 00:02:17,080
Speaker 1: and you know your neighbor eats sweets, you can make

28
00:02:17,120 --> 00:02:20,960
Speaker 1: an extra plate of something special and bring it over.

29
00:02:22,639 --> 00:02:26,480
Speaker 1: When you're driving. You could let someone with the out

30
00:02:26,480 --> 00:02:28,919
Speaker 1: of state tags merge in front of you at a

31
00:02:28,960 --> 00:02:34,320
Speaker 1: tricky intersection, not because it is their turn, but because

32
00:02:34,360 --> 00:02:40,600
Speaker 1: it is kind. You can send a postcard to a godchild, niece, nephew,

33
00:02:40,919 --> 00:02:44,400
Speaker 1: or any other young person in your life. You don't

34
00:02:44,400 --> 00:02:48,040
Speaker 1: have to be traveling to send a postcard. A postcard

35
00:02:48,080 --> 00:02:50,760
Speaker 1: you mail from your own mailbox or post office can

36
00:02:50,800 --> 00:02:55,680
Speaker 1: be just as delightful. In a similar vein send a

37
00:02:55,720 --> 00:03:00,400
Speaker 1: care package to a college student that you know. Even

38
00:03:00,520 --> 00:03:04,680
Speaker 1: casual conversation can be a gift. If you see a

39
00:03:04,720 --> 00:03:07,600
Speaker 1: neighbor walking his dog when you're driving home from work,

40
00:03:08,440 --> 00:03:12,320
Speaker 1: you could pull over and have a quick chat. You

41
00:03:12,360 --> 00:03:15,840
Speaker 1: should leave good tips, of course, but you could also

42
00:03:15,960 --> 00:03:18,960
Speaker 1: write a note on the credit card receipt, letting your

43
00:03:19,040 --> 00:03:23,880
Speaker 1: waiter know how pleasant your lunch was. If you shop

44
00:03:23,960 --> 00:03:29,360
Speaker 1: somewhere and an employee was gracious, write to headquarters and

45
00:03:29,480 --> 00:03:33,080
Speaker 1: let them know. It only takes a minute or two,

46
00:03:33,160 --> 00:03:37,320
Speaker 1: and someone will eventually wade through even those generic email

47
00:03:37,360 --> 00:03:41,960
Speaker 1: address and boxes. The message will likely be forward or around.

48
00:03:42,560 --> 00:03:46,920
Speaker 1: Then people will appreciate it. The little gestures we make

49
00:03:47,040 --> 00:03:51,640
Speaker 1: can make other people's days, and it really doesn't have

50
00:03:51,800 --> 00:03:56,240
Speaker 1: to be much. A little bit adds up, and one

51
00:03:56,320 --> 00:04:02,080
Speaker 1: thousand gestures a year can make your life brighter. Two.

52
00:04:03,360 --> 00:04:09,040
Speaker 1: In the meantime, this is Laura. Thanks for listening, and

53
00:04:09,160 --> 00:04:19,039
Speaker 1: here's to making the most of our text. Hey everybody,

54
00:04:19,240 --> 00:04:21,359
Speaker 1: I'd love to hear from you. You can send me

55
00:04:21,400 --> 00:04:25,039
Speaker 1: your tips, your questions, or anything else. Just connect with

56
00:04:25,080 --> 00:04:29,480
Speaker 1: me on Twitter, Facebook and Instagram at Before Breakfast Pod.

57
00:04:30,160 --> 00:04:35,440
Speaker 1: That's b E the number four then Breakfast pod. You

58
00:04:35,440 --> 00:04:38,960
Speaker 1: can also shoot me an email at Before Breakfast Podcasts

59
00:04:39,000 --> 00:04:40,600
Speaker 1: at iHeartMedia dot com.

60
00:04:40,600 --> 00:04:43,159
Speaker 2: That Before Breakfast is spelled out with all the letters.

61
00:04:43,760 --> 00:04:45,840
Speaker 2: Thanks so much, should I look forward to staying in touch.

62
00:04:51,680 --> 00:04:55,720
Speaker 2: Before Breakfast is a production of iHeartRadio. For more podcasts

63
00:04:55,760 --> 00:05:00,640
Speaker 2: from iHeartRadio, visit the iHeartRadio app, Apple podcasts, or wherever

64
00:05:00,720 --> 00:05:02,080
Speaker 2: you listen to your favorite shows.

65
00:05:10,520 --> 00:05:10,560
Speaker 1: M