1 00:00:00,440 --> 00:00:03,880 Speaker 1: It's another Jubile phone frame day mornings on the twenties. 2 00:00:10,960 --> 00:00:11,760 Speaker 2: So this is Derek. 3 00:00:11,960 --> 00:00:18,320 Speaker 1: Operator, yes, operator. 4 00:00:18,160 --> 00:00:21,120 Speaker 2: Okay, So this is Derek. How can I help you? 5 00:00:22,079 --> 00:00:26,440 Speaker 3: I don't want to speak to a bot. Operator? This 6 00:00:26,560 --> 00:00:27,640 Speaker 3: is not an operator. 7 00:00:29,480 --> 00:00:31,760 Speaker 2: Is there a problem with your phone or not that 8 00:00:31,800 --> 00:00:42,919 Speaker 2: I can help you with? So it? Can I help you? 9 00:00:44,040 --> 00:00:45,519 Speaker 1: Operator? 10 00:00:46,760 --> 00:00:50,200 Speaker 2: This is the person who can help you with your phone? 11 00:00:50,320 --> 00:00:52,239 Speaker 2: Or you're back? Is there an issue I can help 12 00:00:52,280 --> 00:00:52,440 Speaker 2: you with? 13 00:00:52,560 --> 00:00:53,920 Speaker 1: Are you a bot? 14 00:00:54,400 --> 00:00:56,200 Speaker 2: This is not a bot? How do I know you're 15 00:00:56,200 --> 00:01:00,040 Speaker 2: not about? Because I'm answering your questions. 16 00:00:59,760 --> 00:01:02,040 Speaker 1: But bots can answer questions as well. Operator. 17 00:01:03,240 --> 00:01:14,520 Speaker 2: May I help you with anything? Story? This is Derek? 18 00:01:14,600 --> 00:01:15,280 Speaker 2: How can I help you? 19 00:01:15,520 --> 00:01:16,760 Speaker 1: Okay? Same bot? 20 00:01:18,480 --> 00:01:20,560 Speaker 2: This is not a bot? What is your issue? 21 00:01:20,600 --> 00:01:21,280 Speaker 1: What's your name? 22 00:01:22,040 --> 00:01:22,440 Speaker 2: Derek? 23 00:01:22,760 --> 00:01:25,480 Speaker 1: Derek? My name is Pete Deakins, and I'm very upset. 24 00:01:26,000 --> 00:01:26,960 Speaker 2: What are you upstood about? 25 00:01:27,480 --> 00:01:31,559 Speaker 3: My phone is simply not working and I can't get 26 00:01:31,560 --> 00:01:34,600 Speaker 3: the E tunes to open up on my ephone and 27 00:01:34,640 --> 00:01:38,600 Speaker 3: I need it fixed, and I've called yesterday somebody tried 28 00:01:38,600 --> 00:01:39,760 Speaker 3: to help me out. I don't know if it was 29 00:01:39,800 --> 00:01:43,720 Speaker 3: another bot or what, but it was completely useless. 30 00:01:44,840 --> 00:01:48,040 Speaker 2: Well, first of all, it's an iPhone and is iTunes? 31 00:01:48,080 --> 00:01:50,440 Speaker 1: No, it's my phone. 32 00:01:51,520 --> 00:01:54,280 Speaker 2: I know it's your phone. Yeah, I'm trying to help 33 00:01:54,320 --> 00:01:57,560 Speaker 2: you with the app. The app is called iTunes. Is 34 00:01:57,600 --> 00:01:58,800 Speaker 2: that the app trying. 35 00:01:58,560 --> 00:02:02,320 Speaker 1: To e tunes? I it's called iTunes? 36 00:02:03,960 --> 00:02:09,000 Speaker 2: Yeah, iTunes? They could go. Okay, and you're using an iPhone, 37 00:02:09,240 --> 00:02:10,400 Speaker 2: so yeah, you have. 38 00:02:10,320 --> 00:02:13,800 Speaker 3: A pump and I can't get my camera to sync 39 00:02:13,880 --> 00:02:15,280 Speaker 3: up with my ephone either. 40 00:02:16,320 --> 00:02:19,320 Speaker 2: Look, I have no idea what you're trying to accomplish. 41 00:02:19,440 --> 00:02:22,359 Speaker 2: You're not making a lot of sense, and you're being 42 00:02:22,480 --> 00:02:23,080 Speaker 2: kind of rude. 43 00:02:23,320 --> 00:02:23,880 Speaker 1: Operator. 44 00:02:25,280 --> 00:02:28,840 Speaker 2: Listen, I'm not a I'm trying to help you. I 45 00:02:28,960 --> 00:02:32,399 Speaker 2: need you to help me. Help you. Okay, Now look 46 00:02:32,440 --> 00:02:34,440 Speaker 2: at your phone and just walk me through what the 47 00:02:34,480 --> 00:02:36,519 Speaker 2: problem is that you have. What do you see on 48 00:02:36,560 --> 00:02:37,280 Speaker 2: your phone right now? 49 00:02:37,520 --> 00:02:39,720 Speaker 3: It's just a blank screen. Right now, I'm just staring 50 00:02:39,760 --> 00:02:40,960 Speaker 3: at a Samsung logo. 51 00:02:42,639 --> 00:02:46,480 Speaker 2: Samsung. Yes, that's an Android. That's my iPhone. 52 00:02:47,000 --> 00:02:47,800 Speaker 1: It's a phone. 53 00:02:49,200 --> 00:02:50,960 Speaker 2: We take care of Apple products. 54 00:02:51,680 --> 00:02:53,720 Speaker 1: Yes, so fix my phone. 55 00:02:54,960 --> 00:02:59,040 Speaker 2: This is not an Apple phone. You'd have to go somewhere. 56 00:02:59,120 --> 00:02:59,600 Speaker 1: Operator. 57 00:03:00,520 --> 00:03:02,880 Speaker 2: I am an operator. Look, I'm sick and tired of 58 00:03:02,919 --> 00:03:07,280 Speaker 2: people calling the line and you're having issues when I'm 59 00:03:07,320 --> 00:03:09,960 Speaker 2: not about I'm a real person who can help you. 60 00:03:10,360 --> 00:03:15,360 Speaker 2: I need you to stop making different cells. And we 61 00:03:15,480 --> 00:03:19,400 Speaker 2: are at the store, work with you. Who have people 62 00:03:19,480 --> 00:03:25,120 Speaker 2: have massputers. Stop doing it, stop just listening for a second. Okay, 63 00:03:27,480 --> 00:03:30,200 Speaker 2: mess it, I'm taking up. Don't call down yet. 64 00:03:30,360 --> 00:03:32,080 Speaker 3: This is actually Double from the Jubil Show doing a 65 00:03:32,120 --> 00:03:34,400 Speaker 3: phone brank on you and your coworker Pete set you up. 66 00:03:36,800 --> 00:03:38,360 Speaker 1: Joke. He said that you guys get a lot of 67 00:03:38,440 --> 00:03:40,080 Speaker 1: ridiculous complaints. I want to me to mess with. 68 00:03:41,720 --> 00:03:45,320 Speaker 2: It too early. Of course, you would 69 00:03:47,640 --> 00:03:50,040 Speaker 1: Wake up every morning with Jubile phone branks.