1 00:00:03,640 --> 00:00:04,280 Speaker 1: Ron An aian. 2 00:00:04,360 --> 00:00:06,600 Speaker 2: You ever noticed like you're watching a sporting mit a 3 00:00:06,680 --> 00:00:09,280 Speaker 2: baseball game, and it's kind of boring at times, right, 4 00:00:09,400 --> 00:00:12,200 Speaker 2: Not every second of every minute of every hour of 5 00:00:12,240 --> 00:00:14,400 Speaker 2: a sporting event is like oh, right on the edge 6 00:00:14,400 --> 00:00:16,000 Speaker 2: of your seat, like it's just works right. 7 00:00:16,239 --> 00:00:18,040 Speaker 3: Well, it's kind of like that in a repair shop. 8 00:00:18,160 --> 00:00:23,040 Speaker 2: I mean, I'm ready today. 9 00:00:24,120 --> 00:00:29,520 Speaker 1: Look me six the car doctor. 10 00:00:29,640 --> 00:00:31,920 Speaker 4: They told me that maybe I could drive it until 11 00:00:31,960 --> 00:00:34,640 Speaker 4: it gets cold and then change it. What's your recommendation? 12 00:00:35,120 --> 00:00:36,960 Speaker 3: How old's the battery, Sandy, it's. 13 00:00:36,760 --> 00:00:39,240 Speaker 4: The original battery. The car is a twenty eighteen. 14 00:00:39,360 --> 00:00:41,199 Speaker 3: Without even testing it, I would tell you to change it. 15 00:00:41,360 --> 00:00:44,960 Speaker 1: Welcome to the radio home of ron Anian the Car Doctor. 16 00:00:45,240 --> 00:00:48,360 Speaker 1: Since nineteen ninety one, this is where car owners the 17 00:00:48,400 --> 00:00:52,680 Speaker 1: world overturned to for their definitive opinion on automotive repair. 18 00:00:53,159 --> 00:00:55,960 Speaker 1: If your mechanics giving you a busy signal, pick up 19 00:00:55,960 --> 00:00:59,200 Speaker 1: the phone and call in. The garage doors. 20 00:00:59,000 --> 00:01:00,680 Speaker 3: Are open, but I am. I'm here to take your 21 00:01:00,680 --> 00:01:03,520 Speaker 3: call at eight five five five six ninety nine hundred 22 00:01:03,640 --> 00:01:06,160 Speaker 3: and now good luck counting on you. 23 00:01:09,000 --> 00:01:09,360 Speaker 5: Running. 24 00:01:10,480 --> 00:01:12,240 Speaker 3: If you walk away with one thing out of this 25 00:01:12,360 --> 00:01:16,080 Speaker 3: radio show today, I want it to be the word battery. 26 00:01:16,760 --> 00:01:18,560 Speaker 3: I want you to think long and hard about your 27 00:01:18,560 --> 00:01:22,400 Speaker 3: batteries and in your vehicles, and you know how they operate, 28 00:01:22,440 --> 00:01:25,200 Speaker 3: and how old are they and what you're planning to 29 00:01:25,240 --> 00:01:29,160 Speaker 3: get out of them. Batteries are the focal point for 30 00:01:29,280 --> 00:01:32,120 Speaker 3: today and for the immediate future going forward, because we're 31 00:01:32,120 --> 00:01:34,640 Speaker 3: going to try and pound this note home time and 32 00:01:34,680 --> 00:01:39,039 Speaker 3: time again. Seeing a lot of issues with batteries of late, 33 00:01:39,720 --> 00:01:42,200 Speaker 3: a lot of reading in the industry that's telling me 34 00:01:42,319 --> 00:01:45,400 Speaker 3: batteries are going to begin, if not already, having a 35 00:01:45,480 --> 00:01:48,280 Speaker 3: shorter life cycle. And it's all based upon the amount 36 00:01:48,280 --> 00:01:50,840 Speaker 3: of electronics on the vehicle. It's all based upon you know, 37 00:01:50,920 --> 00:01:53,080 Speaker 3: what we're cycling and putting that vehicle through on a 38 00:01:53,120 --> 00:01:57,520 Speaker 3: regular basis. We had a situation this week at the shop. 39 00:01:57,520 --> 00:02:00,200 Speaker 3: We had a vehicle dropped off of twenty nineteen m 40 00:02:00,280 --> 00:02:04,600 Speaker 3: at Dodge Ram Ram Who are stilanthus, okay, whoever you 41 00:02:04,600 --> 00:02:08,320 Speaker 3: want to consider as the manufacturer of that vehicle, and 42 00:02:08,680 --> 00:02:10,600 Speaker 3: it was da It was dead on arrival. It was 43 00:02:10,639 --> 00:02:14,280 Speaker 3: towed in. We found it there Tuesday morning and it 44 00:02:14,960 --> 00:02:18,720 Speaker 3: had a dead battery. Went through did the usual due 45 00:02:18,720 --> 00:02:22,840 Speaker 3: diligence of testing, you know, obviously charged the battery initial 46 00:02:22,919 --> 00:02:25,680 Speaker 3: test walking up to the truck, the battery had three 47 00:02:25,720 --> 00:02:28,960 Speaker 3: and a quarter vaults in it. That's a pretty dead battery. 48 00:02:30,000 --> 00:02:33,000 Speaker 3: Now we were able to jump start it, put a 49 00:02:33,040 --> 00:02:36,000 Speaker 3: booster pack on it, jumped it, drove it in after 50 00:02:36,000 --> 00:02:38,000 Speaker 3: we fixed the flat tire that the Toe company had. 51 00:02:38,080 --> 00:02:39,920 Speaker 3: They had popped the beat on the tire towing it 52 00:02:39,960 --> 00:02:41,880 Speaker 3: out of the guy's driveway, which is that's a whole 53 00:02:41,960 --> 00:02:44,360 Speaker 3: nother story they actually did. I think they did more 54 00:02:44,440 --> 00:02:46,239 Speaker 3: damage to the truck than the vehicle would be from 55 00:02:46,240 --> 00:02:50,520 Speaker 3: just driving on New Jersey roads. But bad Toe company, 56 00:02:51,120 --> 00:02:56,200 Speaker 3: and about our one about our testing found that this 57 00:02:56,320 --> 00:02:58,640 Speaker 3: three and a quarter vault battery standing voltage when we 58 00:02:58,680 --> 00:03:02,400 Speaker 3: got it. It took the better part of because you 59 00:03:02,440 --> 00:03:04,040 Speaker 3: have to charge a battery to test it. You know, 60 00:03:04,120 --> 00:03:05,880 Speaker 3: did the did the battery go dead from a drug? 61 00:03:05,919 --> 00:03:09,560 Speaker 3: Did the battery go dead because the battery itself as 62 00:03:09,560 --> 00:03:12,560 Speaker 3: it fault? Did the customer leave something on you know, 63 00:03:12,560 --> 00:03:15,440 Speaker 3: there's a couple of half a dozen questions there you've 64 00:03:15,440 --> 00:03:19,520 Speaker 3: got to answer. It took the better part of six 65 00:03:19,560 --> 00:03:22,640 Speaker 3: and a half hours to charge this battery. And you know, 66 00:03:22,720 --> 00:03:26,000 Speaker 3: there's no there's no scientific timeline, there's nothing that says, hey, 67 00:03:26,000 --> 00:03:28,280 Speaker 3: every battery should charge in two hours, every battery should 68 00:03:28,320 --> 00:03:31,880 Speaker 3: charge in three hours. But I've always had the experience 69 00:03:31,960 --> 00:03:34,440 Speaker 3: on a battery that takes a very long time to 70 00:03:34,520 --> 00:03:41,040 Speaker 3: charge to cycle back up, that battery is probably a problem. Now, 71 00:03:41,680 --> 00:03:44,600 Speaker 3: what really peaked my curiosity with this vehicle was the 72 00:03:44,640 --> 00:03:47,600 Speaker 3: battery that's in There was an oe Chrysler that was 73 00:03:48,040 --> 00:03:50,680 Speaker 3: just over two years old. It was like two years 74 00:03:50,680 --> 00:03:54,040 Speaker 3: and two months old. Chrystler gives a one year warranty 75 00:03:54,080 --> 00:03:58,600 Speaker 3: on their batteries, and in doing some research and talking 76 00:03:58,640 --> 00:04:03,080 Speaker 3: to a variety of sources, including Chrysler Tech support, the 77 00:04:03,120 --> 00:04:07,320 Speaker 3: conversation centered around it's probably a bad battery. And of 78 00:04:07,360 --> 00:04:10,760 Speaker 3: course me, you know, being I don't know if the 79 00:04:10,760 --> 00:04:13,320 Speaker 3: word is naive or gullible or believable. I just want 80 00:04:13,320 --> 00:04:17,040 Speaker 3: to believe everything works. Was but why it's new. It's 81 00:04:17,040 --> 00:04:19,680 Speaker 3: not new, it's two years old. And you know, we 82 00:04:19,720 --> 00:04:25,360 Speaker 3: had that conversation. Evidently, Chrysler, like any company, right, they're 83 00:04:25,440 --> 00:04:29,159 Speaker 3: just they're just a manufacturer with vendors, had some battery 84 00:04:29,200 --> 00:04:31,600 Speaker 3: issues going back a couple of years. And there's still 85 00:04:31,640 --> 00:04:33,400 Speaker 3: a bunch of batteries out there that seem to have 86 00:04:33,440 --> 00:04:35,760 Speaker 3: a shorter than normal life cycle, or at least that's 87 00:04:35,800 --> 00:04:41,040 Speaker 3: what Chrysler Tech Support told me. I, you know, I 88 00:04:41,080 --> 00:04:43,400 Speaker 3: looked at that really hard, and I sat there and 89 00:04:43,440 --> 00:04:46,240 Speaker 3: I let that battery sit on the bench overnight without 90 00:04:46,320 --> 00:04:49,040 Speaker 3: I took it out of the vehicle and left the 91 00:04:49,120 --> 00:04:50,880 Speaker 3: vehicle in the parking lot, left the battery sitting on 92 00:04:50,920 --> 00:04:53,919 Speaker 3: the bench. The battery test did good Tuesday night at 93 00:04:53,440 --> 00:04:56,720 Speaker 3: five o'clock, passed every low test I could think of 94 00:04:56,720 --> 00:05:00,320 Speaker 3: giving it, and came in Wednesday morning. I just wanted 95 00:05:00,320 --> 00:05:03,320 Speaker 3: to try this as an experiment, and the battery had 96 00:05:03,320 --> 00:05:07,000 Speaker 3: a standing voltage of five and a half vaults. That 97 00:05:07,040 --> 00:05:10,560 Speaker 3: battery had an internal problem. That battery had an internal short, 98 00:05:12,720 --> 00:05:15,000 Speaker 3: you know, and the negative terminal was corroded. And that 99 00:05:15,120 --> 00:05:17,320 Speaker 3: kind of caught my eye because why is a battery 100 00:05:17,920 --> 00:05:20,920 Speaker 3: gassing like that? Why is it leaking after being two 101 00:05:21,040 --> 00:05:25,120 Speaker 3: years old? And it sort of backed up what I've 102 00:05:25,120 --> 00:05:27,200 Speaker 3: been reading and thinking and feeling. And then I went 103 00:05:27,240 --> 00:05:29,719 Speaker 3: to class Thursday night. Thursday night we had, or Wednesday 104 00:05:29,760 --> 00:05:32,960 Speaker 3: night we had we had the computer class. Automotive Training 105 00:05:32,960 --> 00:05:34,719 Speaker 3: Group was putting on a class here in New Jersey 106 00:05:34,760 --> 00:05:37,919 Speaker 3: for computer programming and reflashing on domestics, and we were 107 00:05:37,960 --> 00:05:40,520 Speaker 3: sitting there talking about batteries and the strengths of batteries, 108 00:05:40,520 --> 00:05:45,200 Speaker 3: and the consensus among the group and the class, including 109 00:05:45,200 --> 00:05:50,159 Speaker 3: the instructor, was three years. That we're seeing three to 110 00:05:50,200 --> 00:05:53,960 Speaker 3: four year life cycles on batteries, and that's all that 111 00:05:53,960 --> 00:05:56,200 Speaker 3: we're getting out of them, depending upon the vehicle, depending 112 00:05:56,320 --> 00:06:01,719 Speaker 3: upon you know, what their what they're in, and what 113 00:06:01,920 --> 00:06:04,240 Speaker 3: environment they're used, and how often they're you know, the 114 00:06:04,360 --> 00:06:07,919 Speaker 3: vehicle or whatever they're in is driven. I want you 115 00:06:07,960 --> 00:06:10,039 Speaker 3: to think about batteries. I think batteries has to be 116 00:06:10,080 --> 00:06:12,400 Speaker 3: a topic of mind as we you know, kind of 117 00:06:12,440 --> 00:06:14,960 Speaker 3: find our way. We're we're just about on the doorstep 118 00:06:15,000 --> 00:06:18,240 Speaker 3: of fall and then you know, winter's coming right in 119 00:06:18,279 --> 00:06:21,279 Speaker 3: the cold. Although more batteries fail and warm than than cold, 120 00:06:21,279 --> 00:06:23,920 Speaker 3: in my opinion, I see that on a much greater basis. 121 00:06:24,040 --> 00:06:26,400 Speaker 3: But I want you to think about, you know, the 122 00:06:26,440 --> 00:06:29,599 Speaker 3: strength of that battery in terms of and I know 123 00:06:29,640 --> 00:06:31,000 Speaker 3: I'm going to get listened. We had a phone call 124 00:06:31,000 --> 00:06:32,640 Speaker 3: a couple of weeks back that gentleman I think he 125 00:06:32,720 --> 00:06:35,080 Speaker 3: had nine years on a battery and yeah, great, you're 126 00:06:35,120 --> 00:06:38,800 Speaker 3: the one. You know, what's the point, you know, why why? 127 00:06:38,839 --> 00:06:42,440 Speaker 3: Why why test the system like that. You know, I 128 00:06:42,440 --> 00:06:45,599 Speaker 3: don't understand that logic, and I never will. I never 129 00:06:45,640 --> 00:06:49,000 Speaker 3: have so batteries. It's it's all about batteries. By the way, 130 00:06:49,000 --> 00:06:52,080 Speaker 3: we put a new battery in that ram truck and 131 00:06:52,600 --> 00:06:54,919 Speaker 3: we didn't use a Chrysler. We you know, put an 132 00:06:54,960 --> 00:06:58,840 Speaker 3: ac Delco in it, you know. We I like Delcos. 133 00:06:59,279 --> 00:07:02,520 Speaker 3: I know some people don't. You know. It's you know, 134 00:07:02,560 --> 00:07:04,120 Speaker 3: I think all the batteries are made the same too. 135 00:07:04,120 --> 00:07:06,400 Speaker 3: I think that's another thing. It's, you know, there's only 136 00:07:06,720 --> 00:07:09,479 Speaker 3: now I think there's only two battery manufacturers in the country. 137 00:07:09,800 --> 00:07:11,800 Speaker 3: They're making all the batteries for everybody, and they're just 138 00:07:11,800 --> 00:07:15,320 Speaker 3: slapping labels on them Delco or x Side or you know. 139 00:07:15,360 --> 00:07:18,600 Speaker 3: I think they all Each battery has its unique characteristics 140 00:07:18,600 --> 00:07:21,800 Speaker 3: that offer some advantage and some disadvantage. One week it's 141 00:07:21,800 --> 00:07:24,880 Speaker 3: everybody likes Delco one week, everybody likes Interstate. One week, 142 00:07:24,880 --> 00:07:28,680 Speaker 3: everybody likes NAPA and so on, you know. But we 143 00:07:28,680 --> 00:07:31,600 Speaker 3: were We've been using Delco for a while. We've had 144 00:07:31,600 --> 00:07:33,280 Speaker 3: great success with them. We put a Delco in it. 145 00:07:33,760 --> 00:07:35,040 Speaker 3: And one of the reasons to think I like about 146 00:07:35,040 --> 00:07:38,200 Speaker 3: the Delco is it's their gold series battery gives you 147 00:07:38,240 --> 00:07:40,960 Speaker 3: a three year warranty, so I know, if there's a 148 00:07:41,000 --> 00:07:43,480 Speaker 3: repeat problem with this truck that mysteriously crops up because 149 00:07:43,520 --> 00:07:47,200 Speaker 3: everything else electrical checked out, I've got some latitude with 150 00:07:47,240 --> 00:07:49,880 Speaker 3: my supplier and I can take care of the customer. 151 00:07:49,920 --> 00:07:52,920 Speaker 3: And that's important too. So just just think batteries, think 152 00:07:52,960 --> 00:07:54,920 Speaker 3: about what you buy. You know, buy something with a 153 00:07:54,920 --> 00:07:57,640 Speaker 3: good warranty, Buy something, and again we're back to buy 154 00:07:57,640 --> 00:07:59,680 Speaker 3: something from a mechanic that you've got a relationship with, 155 00:07:59,720 --> 00:08:01,480 Speaker 3: because if they can bend the rules a little bit, 156 00:08:01,800 --> 00:08:04,120 Speaker 3: they have to. I felt so bad a two year 157 00:08:04,160 --> 00:08:07,240 Speaker 3: old battery that was just garbage, and you know, there's 158 00:08:07,280 --> 00:08:09,760 Speaker 3: just nothing Chrysler we do about it. So you know, 159 00:08:09,840 --> 00:08:12,000 Speaker 3: I get it, there's that line in the sand, but 160 00:08:12,120 --> 00:08:14,000 Speaker 3: every once in a while you got to deviate from that. 161 00:08:14,160 --> 00:08:18,040 Speaker 3: So it's just it's just very very important in any event. 162 00:08:18,080 --> 00:08:19,640 Speaker 3: I'm ronning any in the car doctor. By the way, 163 00:08:19,640 --> 00:08:22,480 Speaker 3: the phone number here is eight five five five six 164 00:08:22,720 --> 00:08:24,160 Speaker 3: nine nine zero zero. If you want to get in 165 00:08:24,160 --> 00:08:26,240 Speaker 3: and give us a call, keep in mind the eight 166 00:08:26,360 --> 00:08:28,720 Speaker 3: five five five six zero nine nine zero zero phone 167 00:08:28,760 --> 00:08:30,520 Speaker 3: number is twenty four to seven. You can call leave 168 00:08:30,560 --> 00:08:33,120 Speaker 3: a message and we will call you back, but you 169 00:08:33,160 --> 00:08:35,440 Speaker 3: in the queue for the next live broadcast. And don't 170 00:08:35,480 --> 00:08:37,319 Speaker 3: don't be afraid. You know, we've actually got some We've 171 00:08:37,320 --> 00:08:39,080 Speaker 3: got a bunch of videos that are up on YouTube. 172 00:08:40,280 --> 00:08:42,120 Speaker 3: You know, the YouTube channel is growing. I think we 173 00:08:42,160 --> 00:08:45,960 Speaker 3: have over one thousand you know subscribers now, so we've 174 00:08:46,000 --> 00:08:48,280 Speaker 3: picked that number up. And as a matter of fact, 175 00:08:48,280 --> 00:08:50,360 Speaker 3: there's a new video. I think I talked about this 176 00:08:50,400 --> 00:08:53,160 Speaker 3: on last week's show, The twenty seventeen christ Or PACIFICA 177 00:08:53,880 --> 00:08:57,040 Speaker 3: the the Dealer. It's theft by deception as I call it. 178 00:08:57,080 --> 00:08:59,760 Speaker 3: You know, listen, if you want to rob somebody, just 179 00:08:59,840 --> 00:09:01,079 Speaker 3: use a gun and a mask. You don't have to 180 00:09:01,080 --> 00:09:02,880 Speaker 3: do it with auto repair. It's just it's just it's 181 00:09:02,920 --> 00:09:05,600 Speaker 3: it's cleaner, quicker, and easier. But you go look at 182 00:09:05,600 --> 00:09:07,400 Speaker 3: that YouTube video. It's going to be up tomorrow. It's 183 00:09:07,400 --> 00:09:10,360 Speaker 3: going to launch three pm Eastern time Sunday, and it 184 00:09:10,800 --> 00:09:14,920 Speaker 3: talks about it shows you know, how this vehicle was told, 185 00:09:14,960 --> 00:09:17,800 Speaker 3: this owner was told their vehicle needed two rear wheel 186 00:09:17,800 --> 00:09:21,559 Speaker 3: speed sensors. And it's definitive. It's right there. The wires 187 00:09:21,559 --> 00:09:24,160 Speaker 3: were broken going into the sensor. Changing the sensor would 188 00:09:24,200 --> 00:09:26,440 Speaker 3: have done nothing. It was the damage was on the 189 00:09:26,440 --> 00:09:28,640 Speaker 3: harness side. We repaired the harness side, put it together, 190 00:09:28,679 --> 00:09:31,040 Speaker 3: and the vehicle's fixed and it's out there driving for 191 00:09:31,080 --> 00:09:34,360 Speaker 3: the last week absolutely fine. So uh, you know that 192 00:09:34,360 --> 00:09:37,480 Speaker 3: that happens, that's you know, you've got to be smart enough, 193 00:09:37,480 --> 00:09:42,400 Speaker 3: I think to you know, know when somebody's kind of 194 00:09:42,400 --> 00:09:45,080 Speaker 3: stretching the truth a little bit, you know, your spidy 195 00:09:45,120 --> 00:09:48,160 Speaker 3: sense has to kick in. We uh, we saw it 196 00:09:48,200 --> 00:09:51,000 Speaker 3: again this week. Also we had a customer with a Hyundai. 197 00:09:51,640 --> 00:09:53,960 Speaker 3: You know, Hyundai's still have the Hyundai's key is still 198 00:09:53,960 --> 00:09:55,960 Speaker 3: have that problem with the engine. The engines are failing 199 00:09:56,480 --> 00:10:00,560 Speaker 3: and they're setting knock sensor faults. And how different This 200 00:10:00,679 --> 00:10:03,400 Speaker 3: customer took the vehicle into the Hundaid dealer. They said, yeah, 201 00:10:03,400 --> 00:10:04,599 Speaker 3: we can give you a new engine. We're going to 202 00:10:04,640 --> 00:10:06,559 Speaker 3: give you a new free engine at ninety thousand miles. 203 00:10:06,559 --> 00:10:08,880 Speaker 3: And then the engine was done, and then they were 204 00:10:08,920 --> 00:10:11,320 Speaker 3: told they needed two thousand dollars worth of fluid services. 205 00:10:11,320 --> 00:10:12,880 Speaker 3: You know, we need to flush the brakes, and we 206 00:10:12,920 --> 00:10:14,720 Speaker 3: need to flush the cooling system and we need to 207 00:10:14,720 --> 00:10:18,199 Speaker 3: do a fuel system cleaning. And I talked to Patty 208 00:10:18,320 --> 00:10:20,400 Speaker 3: was all upset and I said, Pat, why would you 209 00:10:20,480 --> 00:10:23,520 Speaker 3: need to do a fuel system cleaning on a vehicle 210 00:10:24,400 --> 00:10:27,439 Speaker 3: with with you know, self cleaning injectors. They roll a 211 00:10:27,480 --> 00:10:29,200 Speaker 3: ball around and clean and they're you know, I'm not 212 00:10:29,200 --> 00:10:32,040 Speaker 3: so worried about We don't see as many injector failures anymore. 213 00:10:32,080 --> 00:10:34,199 Speaker 3: But their primary concern, the dealer was saying, because a 214 00:10:34,240 --> 00:10:36,040 Speaker 3: carbon on the valves, Well, if you got a new engine, 215 00:10:36,400 --> 00:10:38,360 Speaker 3: there's no carbon on the valves, it's a new engine, 216 00:10:38,600 --> 00:10:42,200 Speaker 3: like hello, you know. And then they wanted to do 217 00:10:42,200 --> 00:10:46,560 Speaker 3: a coolant service, and again I said, why are we 218 00:10:46,600 --> 00:10:49,760 Speaker 3: doing a coolant service. We're changing the engine. The radiator 219 00:10:49,760 --> 00:10:52,560 Speaker 3: got drained, the engine's being replaced for the little bit 220 00:10:52,600 --> 00:10:54,600 Speaker 3: of coolant in the heater core. I'm not so worried 221 00:10:54,640 --> 00:10:56,960 Speaker 3: about it. You know that it's going to make that 222 00:10:57,040 --> 00:10:59,000 Speaker 3: much of a difference to spend another four hundred dollars. 223 00:10:59,400 --> 00:11:01,720 Speaker 3: And the corker, the one that really got me, although 224 00:11:01,760 --> 00:11:03,839 Speaker 3: it all got me, was they wanted four hundred dollars 225 00:11:03,880 --> 00:11:07,240 Speaker 3: three un andy five dollars to do a throttle body cleaning. Now, 226 00:11:07,240 --> 00:11:10,520 Speaker 3: you got to understand, when you're doing an engine, you 227 00:11:10,600 --> 00:11:13,079 Speaker 3: take out the engine, the whole thing comes out of 228 00:11:13,120 --> 00:11:17,480 Speaker 3: the vehicle, the throttle body is on the bench. You know, listen, 229 00:11:17,840 --> 00:11:20,000 Speaker 3: you want to charge twenty five bucks to take a 230 00:11:20,080 --> 00:11:21,839 Speaker 3: rag and wipe out the throttle body and clean it 231 00:11:21,920 --> 00:11:24,320 Speaker 3: or scrub it with a brush. Okay, great, you want 232 00:11:24,320 --> 00:11:26,120 Speaker 3: to do it as a customer service because they've been 233 00:11:26,160 --> 00:11:31,240 Speaker 3: inconvenienced by the fact that the engine the manufacturer designed broke. Okay, great, 234 00:11:31,440 --> 00:11:33,800 Speaker 3: But to say it's four hundred dollars because we've got 235 00:11:33,800 --> 00:11:35,240 Speaker 3: to go in there and do a throttle body cleaning. 236 00:11:35,280 --> 00:11:36,760 Speaker 3: There's a there's a point where that line in the 237 00:11:36,760 --> 00:11:41,440 Speaker 3: sand has to evaporate, and they didn't. The customer ended 238 00:11:41,480 --> 00:11:43,319 Speaker 3: up getting the vehicle back, or they're going to get 239 00:11:43,320 --> 00:11:45,240 Speaker 3: the vehicle back. They had to go back and argue 240 00:11:45,240 --> 00:11:48,719 Speaker 3: because shortly after they decline those repairs, and I don't no, 241 00:11:48,760 --> 00:11:50,760 Speaker 3: I'm off on a tangent here. Shortly after they decline 242 00:11:50,760 --> 00:11:53,640 Speaker 3: those repairs, they were told that it needed transmission work 243 00:11:53,679 --> 00:11:56,000 Speaker 3: because the four wheel drive wasn't operating, which it was 244 00:11:56,080 --> 00:11:58,480 Speaker 3: before the engine swap. And it was fifty three hundred bucks. 245 00:11:58,520 --> 00:12:01,160 Speaker 3: So sometimes all they want to do is collect money 246 00:12:01,320 --> 00:12:03,800 Speaker 3: eight five five, five six nine nine zero zero running 247 00:12:03,800 --> 00:12:05,800 Speaker 3: any of the card. Doctor coming back right after this. 248 00:12:21,360 --> 00:12:22,440 Speaker 1: When you get. 249 00:12:23,160 --> 00:12:26,200 Speaker 3: Keep Ron's number handy eight five five five six zero 250 00:12:26,360 --> 00:12:29,080 Speaker 3: nine nine zero zero for when you really need advice 251 00:12:29,120 --> 00:12:32,360 Speaker 3: on your car. Here's Rob Hey, let's wander over to 252 00:12:32,360 --> 00:12:34,839 Speaker 3: Michigan and talk to John. John. Welcome to the car doctor, Sir, 253 00:12:34,880 --> 00:12:35,640 Speaker 3: How can I help. 254 00:12:37,000 --> 00:12:41,560 Speaker 6: Ron? Thanks? The little I know about electricity and cars 255 00:12:41,679 --> 00:12:45,640 Speaker 6: is almost zero. But this is what I've been learning, 256 00:12:45,960 --> 00:12:48,600 Speaker 6: and I hope that I'm summarizing it right from another show. 257 00:12:49,360 --> 00:12:53,360 Speaker 6: These guys say that when you put a battery, when 258 00:12:53,360 --> 00:12:55,959 Speaker 6: the manufacturer puts it on the shelf, it's already sulf 259 00:12:56,040 --> 00:12:59,000 Speaker 6: eating and deteriorating and you don't want And they also 260 00:12:59,160 --> 00:13:03,040 Speaker 6: say you should replace your battery no matter what, every 261 00:13:03,120 --> 00:13:06,560 Speaker 6: three or four years. And I've always followed that advice 262 00:13:06,640 --> 00:13:11,239 Speaker 6: and got long time out of my cars and alternators. 263 00:13:13,520 --> 00:13:17,599 Speaker 6: But at the end of winter, a battery that I 264 00:13:17,760 --> 00:13:20,720 Speaker 6: had bought less than two years before, and I've had 265 00:13:20,800 --> 00:13:28,559 Speaker 6: nothing but ac delcos for twenty plus years, and my 266 00:13:28,720 --> 00:13:33,000 Speaker 6: dash went out, no speedometer, no gas gauge, and starting 267 00:13:33,120 --> 00:13:39,800 Speaker 6: fine drive, no other sign of trouble. And at the dealer, well, 268 00:13:39,840 --> 00:13:42,120 Speaker 6: the first dealer I bought it from was going to 269 00:13:42,200 --> 00:13:46,800 Speaker 6: charge me seventy dollars to test it. So another dealer, 270 00:13:46,960 --> 00:13:50,040 Speaker 6: which I go do more often, said yeah, we'll test 271 00:13:50,120 --> 00:13:52,480 Speaker 6: it for free. And it passed the test, and the 272 00:13:52,559 --> 00:13:55,320 Speaker 6: alternator passed the test, and so and it did also 273 00:13:55,480 --> 00:13:57,880 Speaker 6: at an auto shop I forget if it was probably 274 00:13:58,600 --> 00:14:02,280 Speaker 6: one of the major this count auto suppliers. And then 275 00:14:02,360 --> 00:14:06,360 Speaker 6: finally when the weather got cold, it didn't pass. And 276 00:14:06,600 --> 00:14:10,719 Speaker 6: so this other dealer gave me another one in exchange, 277 00:14:11,320 --> 00:14:13,640 Speaker 6: whereas the other one was was going to charge me for. 278 00:14:14,080 --> 00:14:18,080 Speaker 6: But anyway, and that battery since maybe late February March 279 00:14:18,760 --> 00:14:21,160 Speaker 6: was doing fine. And then my dash went up this 280 00:14:21,320 --> 00:14:26,080 Speaker 6: week in the hot weather and it passed the test, 281 00:14:26,840 --> 00:14:29,240 Speaker 6: the alternator test and everything. And my alternator went a 282 00:14:29,280 --> 00:14:32,080 Speaker 6: couple couple of months ago. And these guys say that 283 00:14:32,200 --> 00:14:34,000 Speaker 6: if you go, if you got to, if you have 284 00:14:34,040 --> 00:14:36,040 Speaker 6: an old battery, it'll cause all kinds of things that 285 00:14:36,080 --> 00:14:39,440 Speaker 6: they call gremlins where it'll start but you'll have weird malfunctions, 286 00:14:40,200 --> 00:14:43,440 Speaker 6: and that it can lead the alternator getting strained and. 287 00:14:45,240 --> 00:14:47,560 Speaker 3: Failing well about let me let me, let me, let 288 00:14:47,600 --> 00:14:49,120 Speaker 3: me hold you there right there a minute, John. What 289 00:14:49,240 --> 00:14:51,920 Speaker 3: I think they're referencing is, you know, similar to the 290 00:14:51,960 --> 00:14:54,560 Speaker 3: situation I was talking about in the open regarding the 291 00:14:54,680 --> 00:14:59,400 Speaker 3: ram truck, that that vehicle had had a legitimate bad 292 00:14:59,480 --> 00:15:03,080 Speaker 3: battery it, you know, So when that when that vehicle's 293 00:15:03,160 --> 00:15:06,640 Speaker 3: battery was in its bad state of mind, you know, 294 00:15:07,000 --> 00:15:10,280 Speaker 3: and voltage was dropping because the battery was internally shorting 295 00:15:10,360 --> 00:15:13,120 Speaker 3: and drawing down, it was making the charging system, the 296 00:15:13,200 --> 00:15:17,160 Speaker 3: alternator and all related work that much harder. So, yes, 297 00:15:17,280 --> 00:15:20,880 Speaker 3: a a a battery that has an internal issue its 298 00:15:21,000 --> 00:15:25,080 Speaker 3: self shorting, you know, will wear out, will cause damage. Yes, 299 00:15:25,160 --> 00:15:27,640 Speaker 3: it will overwork the alternator. But I just I just 300 00:15:27,720 --> 00:15:31,760 Speaker 3: want to clarify something. Are you saying that replacing the 301 00:15:31,840 --> 00:15:33,760 Speaker 3: battery solved the dashboard issue? 302 00:15:35,640 --> 00:15:39,520 Speaker 6: I thought so? But now what more recently this week, 303 00:15:40,440 --> 00:15:43,320 Speaker 6: same thing, only it's hot weather and the battery passed. 304 00:15:43,360 --> 00:15:47,360 Speaker 6: It started, it's been starting fine, and the dash field again. 305 00:15:47,760 --> 00:15:48,040 Speaker 3: Okay. 306 00:15:48,120 --> 00:15:50,440 Speaker 6: So I went to this other dealer that does the 307 00:15:50,560 --> 00:15:52,640 Speaker 6: test for free, and I scheduled an appointment and it 308 00:15:52,720 --> 00:15:54,240 Speaker 6: was going to cost me one hundred and seventy dollars 309 00:15:54,240 --> 00:15:56,440 Speaker 6: of asking can you please put a good battery in 310 00:15:56,600 --> 00:16:01,080 Speaker 6: just to see what happens? And I called them back 311 00:16:01,160 --> 00:16:04,320 Speaker 6: and they said they reset the battery, which I take 312 00:16:04,400 --> 00:16:05,360 Speaker 6: to mean that they. 313 00:16:05,680 --> 00:16:09,000 Speaker 3: Charge it, they unhooked it back up or did they 314 00:16:09,160 --> 00:16:12,360 Speaker 3: charge it? And there's a there is a process, And 315 00:16:12,480 --> 00:16:15,240 Speaker 3: let's define sulfation if we can, for the sake of 316 00:16:15,280 --> 00:16:18,720 Speaker 3: this conversation. Sulfation is when the battery plates get coated. 317 00:16:19,640 --> 00:16:23,440 Speaker 3: Just you know, think of think of fried chicken, right, 318 00:16:23,640 --> 00:16:25,920 Speaker 3: is the coating all the way around the chicken or 319 00:16:26,120 --> 00:16:29,600 Speaker 3: is it partially exposed where they can still get you know, 320 00:16:29,680 --> 00:16:31,720 Speaker 3: you're just going to see chicken and not not skin 321 00:16:31,840 --> 00:16:35,160 Speaker 3: and bread so breaded crumbs so to speak. Uh, you know, 322 00:16:35,600 --> 00:16:38,200 Speaker 3: we're trying to keep the plates of the battery clean 323 00:16:38,680 --> 00:16:41,520 Speaker 3: like a bare chicken breast. Uh. You know, I think 324 00:16:41,560 --> 00:16:43,200 Speaker 3: that's a I think it's the best analogy I can 325 00:16:43,280 --> 00:16:45,640 Speaker 3: think of at the moment. So, sulfation is when the 326 00:16:45,680 --> 00:16:49,200 Speaker 3: plates get cloudy and coated and then the battery can't 327 00:16:49,320 --> 00:16:54,360 Speaker 3: release correct electrical energy on an even basis. So maybe 328 00:16:54,440 --> 00:16:56,680 Speaker 3: they there is a process where you can desulfate a 329 00:16:56,720 --> 00:16:59,960 Speaker 3: battery or associated battery charger does that very well? We're 330 00:17:00,120 --> 00:17:03,880 Speaker 3: or'll actually restore a battery to you know, desulfated levels, 331 00:17:04,680 --> 00:17:09,000 Speaker 3: you know, like new levels. But my curreing, my curiosity, 332 00:17:09,280 --> 00:17:11,440 Speaker 3: are you are you going here where you know you're you. 333 00:17:11,880 --> 00:17:13,240 Speaker 3: Is your question to me going to be. 334 00:17:14,320 --> 00:17:16,760 Speaker 6: The bigger issues I haven't gotten to yet? 335 00:17:17,040 --> 00:17:18,159 Speaker 3: Yeah, okay, i'll tell you. 336 00:17:18,240 --> 00:17:20,359 Speaker 5: Let me, let me, let me get ready. You've got it. 337 00:17:20,480 --> 00:17:21,920 Speaker 3: You've got a minute, John, because we're going to go 338 00:17:21,960 --> 00:17:23,840 Speaker 3: to break in a second, but we'll come back to you. 339 00:17:24,200 --> 00:17:27,920 Speaker 3: But go ahead, finish up, John. 340 00:17:28,000 --> 00:17:30,760 Speaker 6: It showed normal bolded battery has tested normal. 341 00:17:30,920 --> 00:17:31,160 Speaker 3: Okay. 342 00:17:31,760 --> 00:17:34,680 Speaker 6: And the big issue I've got is ac Delco doesn't 343 00:17:34,720 --> 00:17:37,720 Speaker 6: put a manufacturing date, except it's disguised in the in 344 00:17:37,800 --> 00:17:39,639 Speaker 6: the serial number. And what I found on Google is 345 00:17:39,880 --> 00:17:42,400 Speaker 6: the first two numbers, which are eight eight is August 346 00:17:42,760 --> 00:17:45,320 Speaker 6: and the next number seven is the year, which I 347 00:17:45,400 --> 00:17:48,720 Speaker 6: hope is twenty seventeen, not twenty oh seven, right. And 348 00:17:49,119 --> 00:17:51,639 Speaker 6: I asked them both dealers, I want I'd like a 349 00:17:51,680 --> 00:17:53,720 Speaker 6: battery less than a year or two old because of 350 00:17:53,800 --> 00:17:56,600 Speaker 6: what these other guys say. And they say that when 351 00:17:56,640 --> 00:18:01,120 Speaker 6: that if these relays aren't seen X number of holes, 352 00:18:01,200 --> 00:18:03,400 Speaker 6: they'll malfunction, and you get all kinds of weird things 353 00:18:03,440 --> 00:18:04,639 Speaker 6: happening called kremlins. 354 00:18:04,920 --> 00:18:07,600 Speaker 3: And I'll tell you what, John, Sit tight, Let me 355 00:18:07,640 --> 00:18:09,720 Speaker 3: pull over and take this pause. When we come back 356 00:18:09,760 --> 00:18:11,680 Speaker 3: we'll finish up. I'm running naming in the car, doctor, 357 00:18:12,000 --> 00:18:47,880 Speaker 3: and I'll be back right after this. Welcome back. I'm 358 00:18:47,920 --> 00:18:49,480 Speaker 3: run a naming in the card doctor. Phone number here 359 00:18:49,560 --> 00:18:51,920 Speaker 3: is eight five five five six zero nine nine zero 360 00:18:52,040 --> 00:18:54,160 Speaker 3: zero twenty four seven eight five to five five six 361 00:18:54,280 --> 00:18:56,639 Speaker 3: zero nine nine zero zero. Call if we're not on 362 00:18:56,680 --> 00:18:58,720 Speaker 3: the air. We're on the air Saturdays two to four 363 00:18:58,760 --> 00:19:02,440 Speaker 3: pm Eastern Time. That our network clear time, and we 364 00:19:02,720 --> 00:19:05,280 Speaker 3: you know, broadcast it delayed times on various affiliates around 365 00:19:05,280 --> 00:19:08,080 Speaker 3: the country after that. But eight five five five six 366 00:19:08,080 --> 00:19:10,000 Speaker 3: o nine nine zero zero is twenty four to seven. 367 00:19:10,040 --> 00:19:11,399 Speaker 3: You can call leave a message if we're not on 368 00:19:11,440 --> 00:19:14,639 Speaker 3: the air, Executive producer, Chief cook and bottle washer Tom Ray, 369 00:19:14,680 --> 00:19:16,000 Speaker 3: we'll call you back and get you in qu for 370 00:19:16,040 --> 00:19:18,520 Speaker 3: the next live broadcast. Every once in a while I 371 00:19:18,640 --> 00:19:20,200 Speaker 3: tend to do that to it kind of scares people, 372 00:19:20,200 --> 00:19:22,880 Speaker 3: though they're not quite sure. They're like, wow, really, so, yeah, 373 00:19:22,920 --> 00:19:24,960 Speaker 3: I'm done writing around in the white limousine that day. 374 00:19:25,480 --> 00:19:28,000 Speaker 3: Let's go back to John and Michigan and John you're 375 00:19:28,000 --> 00:19:30,520 Speaker 3: still there, sir, okay, yeah, so good tell me so. 376 00:19:30,960 --> 00:19:32,959 Speaker 3: So what you're saying is they're selling you a battery 377 00:19:33,000 --> 00:19:34,679 Speaker 3: with a two year old datecode or a one year 378 00:19:34,720 --> 00:19:35,359 Speaker 3: old date code. 379 00:19:39,000 --> 00:19:42,120 Speaker 6: It says eight eight, which what I found on Google, 380 00:19:42,160 --> 00:19:44,520 Speaker 6: which may or may not be true or have been changed, 381 00:19:44,640 --> 00:19:47,600 Speaker 6: which means August. And then next number seven, which according 382 00:19:47,640 --> 00:19:50,560 Speaker 6: to what I found, means twenty seventeen or twenty oh 383 00:19:50,680 --> 00:19:53,080 Speaker 6: seven or who knows what. But I didn't get to 384 00:19:53,160 --> 00:19:56,360 Speaker 6: the most important points I'm making good is that one 385 00:19:56,640 --> 00:19:59,160 Speaker 6: I had no idea I was getting a re manufactured 386 00:19:59,200 --> 00:20:01,280 Speaker 6: battery and somebody they told me that's all they sell. 387 00:20:02,000 --> 00:20:06,480 Speaker 6: And I these batteries weren't halfway to the to their 388 00:20:06,560 --> 00:20:12,159 Speaker 6: warranty period, and they tested normal and AC Delco I 389 00:20:12,200 --> 00:20:13,760 Speaker 6: spent a long time in the form with them. They 390 00:20:13,840 --> 00:20:16,880 Speaker 6: will not give me anything if it tests normal. Well, 391 00:20:17,119 --> 00:20:21,359 Speaker 6: it didn't run the accessories, especially the dashboard it did. 392 00:20:21,520 --> 00:20:24,040 Speaker 6: I did have turn signals, but they were weak and 393 00:20:24,600 --> 00:20:28,200 Speaker 6: and I couldn't hear them. Uh, and I had I 394 00:20:28,359 --> 00:20:30,199 Speaker 6: just won't go with the AC Delco again. Why are 395 00:20:30,240 --> 00:20:32,639 Speaker 6: they hiding their manufacturer if that's it is? 396 00:20:33,640 --> 00:20:37,600 Speaker 3: Can we back up a second here, John, First of all, 397 00:20:37,840 --> 00:20:39,879 Speaker 3: I think you got to verify the date code. I 398 00:20:39,960 --> 00:20:41,840 Speaker 3: don't recall what it is. It's been a while since 399 00:20:41,840 --> 00:20:43,640 Speaker 3: I've looked at one. But it's pretty clear up there. 400 00:20:43,720 --> 00:20:46,800 Speaker 3: But yes, it is. It displays I believe it either 401 00:20:46,880 --> 00:20:49,960 Speaker 3: displays the month and the year or the week of 402 00:20:50,160 --> 00:20:51,440 Speaker 3: production and the year. 403 00:20:52,080 --> 00:20:53,920 Speaker 5: All right, And what I will do is google is 404 00:20:54,000 --> 00:20:54,520 Speaker 5: what you find? 405 00:20:54,640 --> 00:20:57,440 Speaker 3: Yeah, I'm gonna find I'm gonna no, I'm gonna find 406 00:20:57,440 --> 00:20:59,119 Speaker 3: out on Monday because i know who I'm gonna call 407 00:20:59,160 --> 00:21:02,520 Speaker 3: and I'm gonna find out regardless, John, John, let me 408 00:21:02,640 --> 00:21:05,360 Speaker 3: talk John. It works better if one of us talks 409 00:21:05,400 --> 00:21:08,680 Speaker 3: at a time. All right, let me talk if if 410 00:21:09,000 --> 00:21:11,760 Speaker 3: they sell you an AC Delco battery. First of all, 411 00:21:11,800 --> 00:21:14,640 Speaker 3: I don't believe AC Delco batteries are re manufactured. They're 412 00:21:14,680 --> 00:21:18,040 Speaker 3: made new. I'm not aware of them having a remanufactured line. 413 00:21:18,359 --> 00:21:21,159 Speaker 3: Did they sell you a G series battery or the 414 00:21:21,280 --> 00:21:23,359 Speaker 3: Silver line or what exactly did they sell you? 415 00:21:24,040 --> 00:21:26,360 Speaker 6: Do you know? I can't remember the one that's gone. 416 00:21:26,400 --> 00:21:28,480 Speaker 6: This one has a four year I'd have to dig 417 00:21:28,520 --> 00:21:29,359 Speaker 6: out the receiver or go. 418 00:21:29,480 --> 00:21:33,440 Speaker 3: Well, okay, if it's a if it's a If it's 419 00:21:33,520 --> 00:21:38,440 Speaker 3: a okay, John, listen to me. If it's a Gold 420 00:21:38,520 --> 00:21:42,040 Speaker 3: series battery, all right, If it's a Gold series battery, 421 00:21:42,560 --> 00:21:46,080 Speaker 3: it's three year free replacement. From my understanding with AC Delco, 422 00:21:46,280 --> 00:21:49,320 Speaker 3: I don't care what the date code is, all right, so, 423 00:21:49,560 --> 00:21:52,320 Speaker 3: but the battery does have to test bad. Part of 424 00:21:52,359 --> 00:21:58,040 Speaker 3: the problem here, frankly, is the repair shops, you know, 425 00:21:58,560 --> 00:22:00,680 Speaker 3: And maybe they don't want to, maybe they're just, you 426 00:22:00,720 --> 00:22:02,240 Speaker 3: know what, they don't have enough skin in the game, 427 00:22:02,720 --> 00:22:05,239 Speaker 3: all right. You know, My question to you is you're 428 00:22:05,280 --> 00:22:07,280 Speaker 3: bouncing around. My concern with you is I'm gonna tell 429 00:22:07,320 --> 00:22:10,240 Speaker 3: you straight out, you're bouncing around between repair shops based 430 00:22:10,280 --> 00:22:13,240 Speaker 3: on price. Go find a repair shop that will diagnose 431 00:22:13,280 --> 00:22:16,440 Speaker 3: the actual problem and fix the dashboard. Yes, a low 432 00:22:16,640 --> 00:22:19,160 Speaker 3: charged or a low state of charge battery will cause 433 00:22:19,200 --> 00:22:22,320 Speaker 3: electrical gremlins and problems, but you have to prove that 434 00:22:22,400 --> 00:22:25,879 Speaker 3: you have one, and nobody's proved it yet. And before 435 00:22:25,960 --> 00:22:27,800 Speaker 3: we just sit here and continue to point the finger 436 00:22:27,880 --> 00:22:32,160 Speaker 3: at Delco or the manufacturer or whoever it is, let's 437 00:22:32,200 --> 00:22:34,879 Speaker 3: do a diagnosis. Has anybody diagnosed why the dashboard is 438 00:22:34,920 --> 00:22:36,720 Speaker 3: not lighting up and not working like it's supposed to? 439 00:22:37,400 --> 00:22:39,840 Speaker 3: And that's really what this comes back to, doesn't. 440 00:22:39,560 --> 00:22:44,360 Speaker 6: It is the first time it got better when they 441 00:22:44,400 --> 00:22:49,560 Speaker 6: gave me another battery, which now lastedest nine to eighteen months. 442 00:22:49,359 --> 00:22:53,680 Speaker 3: And what if that was coincidence before? Because you know what, John, 443 00:22:53,720 --> 00:22:56,000 Speaker 3: you know what, You know what you're encroaching on, all right, 444 00:22:56,400 --> 00:22:57,920 Speaker 3: and listen, it would have been easier for me to 445 00:22:57,960 --> 00:22:59,560 Speaker 3: cut you off right and hang up on you. I'm 446 00:22:59,560 --> 00:23:01,320 Speaker 3: trying to help help you, okay, And I hope you 447 00:23:01,400 --> 00:23:06,120 Speaker 3: see that what this is encroaching on is every blue 448 00:23:06,200 --> 00:23:09,480 Speaker 3: car gets three lugnuts, because that's what goes bad on 449 00:23:09,520 --> 00:23:12,480 Speaker 3: every blue car, all right. I'm not saying it's not 450 00:23:12,840 --> 00:23:15,000 Speaker 3: I'm not saying the battery isn't the cause of the 451 00:23:15,080 --> 00:23:19,639 Speaker 3: dashboard problem. What I'm saying is nobody's diagnosed this problem. 452 00:23:20,119 --> 00:23:23,919 Speaker 3: We're going on assumption based on what the cheapest repair 453 00:23:24,040 --> 00:23:26,680 Speaker 3: shop that doesn't charge for a test has to say. 454 00:23:27,320 --> 00:23:31,800 Speaker 3: Nobody's done a formal diagnosis. If the dash cluster isn't working, 455 00:23:32,520 --> 00:23:35,080 Speaker 3: all right, we've got to do some testing to find 456 00:23:35,119 --> 00:23:37,560 Speaker 3: out why. And if part of that testing is to 457 00:23:37,680 --> 00:23:41,640 Speaker 3: install a different battery just to see what effects voltage 458 00:23:41,720 --> 00:23:45,600 Speaker 3: might have on it. If part of that diagnosis is 459 00:23:45,680 --> 00:23:47,880 Speaker 3: to do a ripple test on the alternator to see 460 00:23:47,920 --> 00:23:52,000 Speaker 3: that it's not leaking ac all right from a bad diode, 461 00:23:52,400 --> 00:23:55,600 Speaker 3: If part of that testing is load testing grounds and 462 00:23:55,760 --> 00:23:58,480 Speaker 3: verifying powers and pinning out the cluster. So be it, 463 00:23:59,320 --> 00:24:02,040 Speaker 3: but it can't be the last time we put a 464 00:24:02,080 --> 00:24:04,160 Speaker 3: battery in the cart solved the problem for nine months, 465 00:24:04,200 --> 00:24:06,480 Speaker 3: and now it works. You know what I'm saying that 466 00:24:06,640 --> 00:24:09,240 Speaker 3: just there's no logic there. We're gonna we're gonna chase 467 00:24:09,280 --> 00:24:11,680 Speaker 3: our tail, and I know you don't want to do that. 468 00:24:12,040 --> 00:24:12,960 Speaker 3: Does that make sense to you? 469 00:24:14,840 --> 00:24:17,359 Speaker 6: You misunderstood me. I had the same thing happen with 470 00:24:17,480 --> 00:24:20,760 Speaker 6: the second battery after nine months, in the first one, 471 00:24:20,840 --> 00:24:22,720 Speaker 6: after maybe ten, but this one in hot weather. The 472 00:24:22,800 --> 00:24:25,320 Speaker 6: O don't want in cold weather, and they tested normal 473 00:24:25,480 --> 00:24:28,159 Speaker 6: before that. And the only thing that they did this 474 00:24:28,359 --> 00:24:32,239 Speaker 6: last time is the guy, the serviceman told me they 475 00:24:32,320 --> 00:24:34,560 Speaker 6: disconnected it and hooked it up again, and it's back. 476 00:24:35,000 --> 00:24:37,000 Speaker 6: And yes, I was about to be charged one hundred 477 00:24:37,040 --> 00:24:43,840 Speaker 6: and seventy dollars for a more detailed diagnosis, and and 478 00:24:44,680 --> 00:24:46,640 Speaker 6: if I had gone to a dishonor shop, I would 479 00:24:46,640 --> 00:24:49,080 Speaker 6: have been looking at Big Bucks for a dashboard or 480 00:24:49,160 --> 00:24:50,600 Speaker 6: something that was unrelated. 481 00:24:51,200 --> 00:24:54,800 Speaker 5: But anyway, but you still don't know, John, You still John, 482 00:24:54,880 --> 00:24:58,720 Speaker 5: you still don't know that the battery is what caused 483 00:24:58,760 --> 00:25:01,760 Speaker 5: the dashboard to fail. You still don't have proof of that, 484 00:25:02,440 --> 00:25:07,359 Speaker 5: all right, because nobody's finished diagnosing why the dashboard's gone dark. Listen, brother, 485 00:25:07,720 --> 00:25:11,240 Speaker 5: think what you want, all right, I've i gotta tell you, 486 00:25:11,400 --> 00:25:13,160 Speaker 5: and I'm not here to do a commercial for Delco. 487 00:25:13,440 --> 00:25:16,640 Speaker 5: I've been selling them for years. I find no problems 488 00:25:16,680 --> 00:25:19,360 Speaker 5: with a warranty or in exchange program. I find them 489 00:25:19,480 --> 00:25:22,440 Speaker 5: to be very upfront and you know, here's what works, 490 00:25:22,440 --> 00:25:25,080 Speaker 5: here's what doesn't work. But I think you need to 491 00:25:25,119 --> 00:25:28,199 Speaker 5: find a repair shop, get that problem diagnosed, and if 492 00:25:28,240 --> 00:25:31,040 Speaker 5: it comes back to a battery, okay, then you've got 493 00:25:31,080 --> 00:25:33,000 Speaker 5: to ask yourself, find out the daycode and why is 494 00:25:33,040 --> 00:25:34,480 Speaker 5: that battery being sold like it is. 495 00:25:34,680 --> 00:25:36,520 Speaker 3: Good luck to you, kiddo. I'm ronning any and the 496 00:25:36,600 --> 00:25:43,720 Speaker 3: Car Doctor. We're back right after this lago modi jama, 497 00:25:52,440 --> 00:25:55,399 Speaker 3: welcome back. Let's uh, let's move on. Let's go to 498 00:25:55,480 --> 00:25:58,200 Speaker 3: Larry in Oregon. Larry, welcome to the Car Doctor, sir. 499 00:25:58,240 --> 00:25:58,720 Speaker 3: How can I help? 500 00:25:58,880 --> 00:26:03,040 Speaker 4: Yes, sir, Yes, I actually owned two of the cars 501 00:26:03,080 --> 00:26:05,720 Speaker 4: that you were talking about about three weeks ago, and 502 00:26:05,840 --> 00:26:08,479 Speaker 4: I guess my question first is about the two thousand 503 00:26:08,480 --> 00:26:11,560 Speaker 4: and two ty Bird that I purchased at will Ford 504 00:26:11,600 --> 00:26:14,119 Speaker 4: and Lygitwo in North Dakota. I brought it and neew 505 00:26:14,200 --> 00:26:16,719 Speaker 4: I have eight thousand miles on it. And I did 506 00:26:16,880 --> 00:26:19,159 Speaker 4: have a problem with the fuel pump last year. It 507 00:26:19,280 --> 00:26:22,200 Speaker 4: went out and I could get the original one from Ford. 508 00:26:22,640 --> 00:26:25,720 Speaker 4: But you said you were stockpiling parts for the Thunderbird. 509 00:26:25,840 --> 00:26:28,880 Speaker 4: You guys purchased. What parts are you stockpiling? 510 00:26:29,680 --> 00:26:31,720 Speaker 3: Well, I'm sort of. I have an advantage in that 511 00:26:31,840 --> 00:26:34,639 Speaker 3: I worked on that car since day one, so I 512 00:26:34,760 --> 00:26:37,080 Speaker 3: know what's been changed and I know what's not been 513 00:26:37,240 --> 00:26:39,360 Speaker 3: changed in the sense that and that car did take 514 00:26:39,359 --> 00:26:41,440 Speaker 3: a fuel pump at the forty thousand mile mark, but 515 00:26:41,640 --> 00:26:43,720 Speaker 3: at the time when it had forty thousand miles on it, 516 00:26:44,160 --> 00:26:45,960 Speaker 3: you were able to buy a pump from Ford. So 517 00:26:46,800 --> 00:26:48,399 Speaker 3: I feel your pain, brother, I went through that. 518 00:26:49,240 --> 00:26:49,800 Speaker 5: I'm doing. 519 00:26:50,440 --> 00:26:52,440 Speaker 3: I'm doing some of the things like the three way 520 00:26:52,520 --> 00:26:57,200 Speaker 3: water valve. That vehicle has a water valve underhood that 521 00:26:57,680 --> 00:27:00,640 Speaker 3: will that's how they control temperature. That's how they regulate temperature. 522 00:27:00,640 --> 00:27:03,680 Speaker 3: It's not done by blendors. There's there's five heater hoses 523 00:27:03,720 --> 00:27:06,320 Speaker 3: coming in and out of this octopus looking valve on 524 00:27:06,359 --> 00:27:09,119 Speaker 3: the right rear side of the engine compartment. They were 525 00:27:09,200 --> 00:27:11,800 Speaker 3: known to fail. You know, some of the other things 526 00:27:12,040 --> 00:27:14,000 Speaker 3: I would normally have done by now, but they were 527 00:27:14,000 --> 00:27:16,920 Speaker 3: already were done under the previous owner was valve cover gaskets, 528 00:27:17,000 --> 00:27:20,280 Speaker 3: valve cover gaskets, and coils. The coils were notorious for 529 00:27:20,400 --> 00:27:23,040 Speaker 3: failing on those or if I hadn't changed them once, 530 00:27:23,640 --> 00:27:25,879 Speaker 3: I'd probably have another set on the shelf. And to 531 00:27:25,920 --> 00:27:27,680 Speaker 3: tell you the truth, I'm thinking about putting a set 532 00:27:27,720 --> 00:27:29,639 Speaker 3: on the shelf. Well, I can still get them from 533 00:27:29,720 --> 00:27:32,760 Speaker 3: four because the coils when they went bad, would cause 534 00:27:32,800 --> 00:27:36,440 Speaker 3: all sorts of crazy false erratic codes. There was. It 535 00:27:36,560 --> 00:27:39,000 Speaker 3: was an ac leakage problem on the data lines, and 536 00:27:39,720 --> 00:27:42,040 Speaker 3: you would see all kinds of phony. You get nintended 537 00:27:42,080 --> 00:27:43,720 Speaker 3: acceleration from a bad ignition oil. 538 00:27:43,760 --> 00:27:46,800 Speaker 4: How many coils are there? How many? Eight? 539 00:27:49,640 --> 00:27:50,760 Speaker 6: Did you purchase all. 540 00:27:50,680 --> 00:27:51,120 Speaker 4: Eight of them? 541 00:27:51,560 --> 00:27:51,600 Speaker 2: No? 542 00:27:51,840 --> 00:27:55,080 Speaker 3: I will when I when I get around to it. Yeah, 543 00:27:56,720 --> 00:27:58,480 Speaker 3: you know, I don't know if the top of my head, 544 00:27:58,600 --> 00:28:00,320 Speaker 3: you know, one hundred, one hundred and fifty bucks piece. 545 00:28:00,359 --> 00:28:01,919 Speaker 3: All of a sudden, you'll have close to one thousand 546 00:28:01,960 --> 00:28:05,960 Speaker 3: dollars sitting on the shelf. You know. The water valve, 547 00:28:06,119 --> 00:28:08,680 Speaker 3: the water valve, the water valve that we found from 548 00:28:09,320 --> 00:28:12,520 Speaker 3: a dealer down in Texas. The water valve is four 549 00:28:12,600 --> 00:28:14,600 Speaker 3: hundred dollars. I'm still waiting for it to show up, 550 00:28:15,240 --> 00:28:18,320 Speaker 3: you know, I'm looking at stockpiling. I'd like to have 551 00:28:18,400 --> 00:28:21,320 Speaker 3: a set of door handles. The interior door handles were 552 00:28:21,359 --> 00:28:24,359 Speaker 3: prone to braking. They can't be found anywhere, and nobody 553 00:28:24,440 --> 00:28:28,720 Speaker 3: remanufactures them. Nobody has them, you know, in stock So 554 00:28:28,760 --> 00:28:31,440 Speaker 3: I'm not quite sure what would happen. The problem with 555 00:28:31,560 --> 00:28:35,440 Speaker 3: that car, the two to five Birds, was it was 556 00:28:35,920 --> 00:28:41,560 Speaker 3: a concoction between Ford Motor Company and Volva, and there 557 00:28:41,640 --> 00:28:44,120 Speaker 3: was a third company involved, and escapes my mind at 558 00:28:44,160 --> 00:28:46,920 Speaker 3: the moment who is the third party? But one of 559 00:28:47,000 --> 00:28:49,320 Speaker 3: them desired to drive train, one of them designed the body, 560 00:28:49,360 --> 00:28:51,320 Speaker 3: and then the other one designed the rest of the 561 00:28:51,400 --> 00:28:54,040 Speaker 3: vehicle at the convertible top. That's what it was, and 562 00:28:55,040 --> 00:28:57,520 Speaker 3: you know, it's it's it's. 563 00:28:57,400 --> 00:28:59,600 Speaker 4: Interesting if you're aware of this. But when I purchased 564 00:28:59,640 --> 00:29:02,880 Speaker 4: the car, they had a collection of five different things 565 00:29:02,960 --> 00:29:05,920 Speaker 4: that you could purchase from the dealer and I had 566 00:29:05,960 --> 00:29:07,800 Speaker 4: to call the dealer to do this cost me two 567 00:29:07,880 --> 00:29:10,800 Speaker 4: hundred dollars and they were sent to me each month, 568 00:29:11,240 --> 00:29:14,480 Speaker 4: and they were a collection about the Thunderbird car and 569 00:29:15,040 --> 00:29:18,080 Speaker 4: I still I have those yet, and I think only 570 00:29:18,120 --> 00:29:19,320 Speaker 4: two hundred people got them. 571 00:29:20,040 --> 00:29:22,440 Speaker 3: What do you mean the collection about the Thunderbird car? 572 00:29:22,520 --> 00:29:24,880 Speaker 3: What like the details about the history of the Thunderbird. 573 00:29:25,200 --> 00:29:32,000 Speaker 4: Ford Ford produced a collection that you could purchase about 574 00:29:32,080 --> 00:29:36,360 Speaker 4: the Thunderbird and they came in five different mailings and 575 00:29:36,600 --> 00:29:40,680 Speaker 4: each one, like one of them was bookends with opera 576 00:29:40,760 --> 00:29:45,080 Speaker 4: windows in it, and then model cars and so on 577 00:29:45,240 --> 00:29:48,600 Speaker 4: and so on. But each one of the collection had 578 00:29:48,680 --> 00:29:51,360 Speaker 4: a book with the color of the five colors they 579 00:29:52,000 --> 00:29:56,520 Speaker 4: produced in two thousand and two, which was standard was white, red, 580 00:29:56,960 --> 00:30:00,680 Speaker 4: and black, and I have Thunderbird blue and they made yellow. 581 00:30:01,960 --> 00:30:04,120 Speaker 4: So anyway, there was a book about the car in 582 00:30:04,200 --> 00:30:06,080 Speaker 4: each one. Anyway, it's just something. 583 00:30:05,960 --> 00:30:08,480 Speaker 3: Yeah, interesting, what what what color is your car? Larry? 584 00:30:09,760 --> 00:30:10,760 Speaker 4: It's Thunderbird blue? 585 00:30:11,000 --> 00:30:13,680 Speaker 3: Okay, yeah, no, this one and I ordered. 586 00:30:13,440 --> 00:30:16,440 Speaker 4: It, right, I got it from didn't know he was 587 00:30:16,520 --> 00:30:18,920 Speaker 4: getting one, right. I called him a year before it 588 00:30:19,040 --> 00:30:21,160 Speaker 4: came out and he said I'm getting one. I said, yes, 589 00:30:21,240 --> 00:30:23,920 Speaker 4: he's a little dealer with with nine hundred people in 590 00:30:24,000 --> 00:30:24,360 Speaker 4: the town. 591 00:30:24,520 --> 00:30:26,960 Speaker 3: So anyway, yeah, no, there they're neat cars. You know 592 00:30:27,040 --> 00:30:29,800 Speaker 3: what it's it's a very enjoyable vehicle to drive. And 593 00:30:30,800 --> 00:30:32,840 Speaker 3: you know there is stuff out there, you just have 594 00:30:32,960 --> 00:30:35,560 Speaker 3: to go looking. But there's just certain things that I 595 00:30:35,640 --> 00:30:37,040 Speaker 3: want to have on hand. The way I look at 596 00:30:37,040 --> 00:30:38,880 Speaker 3: it as if I have a couple of bucks in 597 00:30:38,920 --> 00:30:42,600 Speaker 3: parts sitting on a shelf. You know it's they'll they'll 598 00:30:42,680 --> 00:30:43,240 Speaker 3: never go bad. 599 00:30:43,600 --> 00:30:46,360 Speaker 5: So I wrote all those down that you told me. 600 00:30:47,120 --> 00:30:50,040 Speaker 4: So I'm reprepared, yep. 601 00:30:50,360 --> 00:30:50,400 Speaker 2: So. 602 00:30:50,640 --> 00:30:52,520 Speaker 3: But anyway, that's what else can I do for you? 603 00:30:52,640 --> 00:30:53,520 Speaker 3: Larry's or something else. 604 00:30:54,320 --> 00:30:56,960 Speaker 4: That's that's it. And of course you talked about the 605 00:30:57,640 --> 00:31:01,320 Speaker 4: Toyota XS and the battery. Probably guy had it. I 606 00:31:01,400 --> 00:31:04,320 Speaker 4: have the same car and mine did the same thing. 607 00:31:04,440 --> 00:31:07,280 Speaker 4: After a year the battery it wouldn't start, and the 608 00:31:07,880 --> 00:31:11,720 Speaker 4: roadside service said it, I think it's a bad sudden. 609 00:31:11,760 --> 00:31:14,320 Speaker 4: They started with a battery pack, took it to the dealer, 610 00:31:14,320 --> 00:31:17,280 Speaker 4: and of course the battery checked out good, and I said, well, 611 00:31:17,320 --> 00:31:19,719 Speaker 4: I'm not buying that. Put in a seven year battery. 612 00:31:19,720 --> 00:31:21,200 Speaker 4: I'll pay for it, and they sold it to me 613 00:31:21,280 --> 00:31:24,760 Speaker 4: a dealer, not dealer cost employee costs one hundred and 614 00:31:24,840 --> 00:31:27,160 Speaker 4: sixty bucks. I don't know if I it was worth it, 615 00:31:27,240 --> 00:31:28,800 Speaker 4: but I don't want to take a chance at it 616 00:31:28,920 --> 00:31:30,440 Speaker 4: won't start someplace. 617 00:31:30,160 --> 00:31:33,400 Speaker 3: Batteries are so critical, you know, real quick before I go. 618 00:31:33,720 --> 00:31:37,800 Speaker 3: It used to be that during cranking, when you're starting 619 00:31:37,880 --> 00:31:40,160 Speaker 3: the vehicle. It used to be the accepted number was 620 00:31:40,200 --> 00:31:43,560 Speaker 3: about nine point two vaults. Anything less than nine point 621 00:31:43,600 --> 00:31:46,440 Speaker 3: two vaults during a crank, and depending upon the vehicle, 622 00:31:46,560 --> 00:31:49,160 Speaker 3: the age, you know, what engine, and so forth, you 623 00:31:49,200 --> 00:31:51,720 Speaker 3: could see battery voltage dipped down on an older battery. 624 00:31:51,760 --> 00:31:55,280 Speaker 3: In extreme cold weather nine point two vaults. Less than that, 625 00:31:55,360 --> 00:31:58,040 Speaker 3: the vehicle may not start because the onboard computers would 626 00:31:58,040 --> 00:32:00,000 Speaker 3: shut down. They get to nine vaults eight point zero 627 00:32:00,240 --> 00:32:02,760 Speaker 3: something like that, it's not enough to activate the computer 628 00:32:02,880 --> 00:32:04,280 Speaker 3: to wake it up, to get it to do its job. 629 00:32:05,200 --> 00:32:08,400 Speaker 3: This week I learned having gone to class, and the 630 00:32:08,480 --> 00:32:12,880 Speaker 3: new number is eleven point three in some vehicles, so almost, 631 00:32:13,280 --> 00:32:17,360 Speaker 3: you know, almost just a tad over eleven vaults on cranking, 632 00:32:17,680 --> 00:32:19,760 Speaker 3: and that vehicle may not start. So that vehicle has 633 00:32:19,760 --> 00:32:22,080 Speaker 3: got eleven volts in it, it may not start. And 634 00:32:22,200 --> 00:32:25,240 Speaker 3: that's just mind boggling to me. We are so dependent 635 00:32:25,320 --> 00:32:28,400 Speaker 3: upon having a good battery in a vehicle. That something 636 00:32:29,520 --> 00:32:32,520 Speaker 3: something I learned a long time ago about there's nothing 637 00:32:32,640 --> 00:32:34,640 Speaker 3: like a real solid battery at two in the morning, 638 00:32:35,000 --> 00:32:37,640 Speaker 3: it still rings true, Larry, I gotta run. I appreciate 639 00:32:37,720 --> 00:32:39,520 Speaker 3: the conversation. Good luck with your bird. If your fine 640 00:32:39,560 --> 00:32:41,400 Speaker 3: parts give me a call, I may, I may go 641 00:32:41,480 --> 00:32:43,600 Speaker 3: in with you and I will buy a pile. I'm 642 00:32:43,680 --> 00:32:45,520 Speaker 3: running ay in the car, doctor, I'll be back right 643 00:32:45,560 --> 00:33:00,480 Speaker 3: after this. Hey, welcome back, running in the car. I 644 00:33:00,600 --> 00:33:02,520 Speaker 3: want to go back to John, all right, And I 645 00:33:03,240 --> 00:33:05,840 Speaker 3: don't want to just glosse over this, you know. Research. 646 00:33:05,920 --> 00:33:08,120 Speaker 3: Kathy just shot me a text. She said, yes, in 647 00:33:08,200 --> 00:33:11,680 Speaker 3: a Delko battery it is month and year. So month 648 00:33:11,760 --> 00:33:14,680 Speaker 3: and year. If that battery does have a date code 649 00:33:14,960 --> 00:33:17,320 Speaker 3: ending in seven, then that battery was from twenty seventeen. 650 00:33:17,680 --> 00:33:19,320 Speaker 3: I kind of got a hard time believing that that 651 00:33:19,480 --> 00:33:21,280 Speaker 3: just and I'm not saying it isn't just something there 652 00:33:21,360 --> 00:33:23,880 Speaker 3: doesn't make any sense. My point of all this is 653 00:33:24,320 --> 00:33:27,000 Speaker 3: all right before we go down that dark road, is 654 00:33:27,320 --> 00:33:30,280 Speaker 3: if you think you're having a problem, you can't solve 655 00:33:30,320 --> 00:33:33,360 Speaker 3: a problem in most cases without a diagnosis. It's just 656 00:33:33,440 --> 00:33:35,960 Speaker 3: that important, all right, because otherwise we're going to start 657 00:33:35,960 --> 00:33:37,880 Speaker 3: to fall into well, every car we had before this 658 00:33:38,000 --> 00:33:40,960 Speaker 3: that did this, we changed that and it worked. Cars 659 00:33:41,000 --> 00:33:44,320 Speaker 3: have gotten so complicated, cars have gotten so technical, that 660 00:33:45,040 --> 00:33:47,840 Speaker 3: you're going to see. They're continuing to evolve and become 661 00:33:48,000 --> 00:33:51,920 Speaker 3: that much more electronic based in electronic laden And you know, 662 00:33:51,960 --> 00:33:56,960 Speaker 3: I just read yesterday that in California they're talking about 663 00:33:57,280 --> 00:33:59,960 Speaker 3: mandating signing into law. I think it's on Governor Newsom's death. 664 00:34:00,400 --> 00:34:04,240 Speaker 3: We're in California beginning model year twenty thirty, the vehicle 665 00:34:04,400 --> 00:34:07,160 Speaker 3: is going to emit a warning sound if you're exceeding 666 00:34:07,240 --> 00:34:10,680 Speaker 3: the speed limit. Think about that. Think of the electronics 667 00:34:10,760 --> 00:34:12,560 Speaker 3: required to do that. Yeah, I know it's a line 668 00:34:12,600 --> 00:34:14,840 Speaker 3: of software code right that they can do that, But 669 00:34:14,960 --> 00:34:18,160 Speaker 3: they're going to drive everything by electronics. If we don't 670 00:34:18,200 --> 00:34:20,640 Speaker 3: learn how to diagnose what we're working on today, we're 671 00:34:20,680 --> 00:34:23,000 Speaker 3: not going to be able to diagnose what comes out tomorrow. 672 00:34:23,760 --> 00:34:26,120 Speaker 3: And we're going to continue to guess and we're going 673 00:34:26,200 --> 00:34:30,520 Speaker 3: to continue to poke and hope and maybe get nowhere. 674 00:34:31,239 --> 00:34:34,759 Speaker 3: So I applaud everybody's efforts. John. I feel you're paying buddy, 675 00:34:35,239 --> 00:34:37,160 Speaker 3: but I think you got to get a repair shop 676 00:34:37,200 --> 00:34:40,920 Speaker 3: that diagnose that, a good repair shop, and maintain a 677 00:34:41,000 --> 00:34:43,880 Speaker 3: relationship with them going forward, because having a good relationship 678 00:34:43,920 --> 00:34:46,360 Speaker 3: with a mechanic is going to be just as important 679 00:34:46,360 --> 00:34:48,680 Speaker 3: it it already is just as important as a good doctor. 680 00:34:49,400 --> 00:34:51,160 Speaker 3: Just my two cents, I'm on an ady and the 681 00:34:51,239 --> 00:34:53,239 Speaker 3: car doctor, and as always I'm going to remind you 682 00:34:53,440 --> 00:34:56,160 Speaker 3: good mechanics aren't expensive, they're priceless. 683 00:34:56,560 --> 00:35:04,320 Speaker 4: See you, s