WEBVTT - Tiny Couch

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<v Speaker 1>It's another jubile phone frames on the twenties.

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<v Speaker 2>Hello.

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<v Speaker 1>Hi, this is pe Deakins calling from gu I was

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<v Speaker 1>looking for Stacey in regards to a couch that she

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<v Speaker 1>purchased from us.

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<v Speaker 2>Yes, speaking Hi, I cite you guys. So many emails.

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<v Speaker 3>I've been calling you guys, and nobody's gotten back to me.

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<v Speaker 1>Okay, in what seems to be the issue.

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<v Speaker 2>Well, I'm waiting on the couch that I ordered.

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<v Speaker 3>I haven't been sent a shipping number, I haven't been

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<v Speaker 3>sent any information, and I'd like to know where my

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<v Speaker 3>couch is.

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<v Speaker 1>Yeah, I do understand that I've got your invoice actually

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<v Speaker 1>in front of me, because I know you've tried to

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<v Speaker 1>get ahold of us, and it looks like it should

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<v Speaker 1>be in your mailbox any day now. So if it's

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<v Speaker 1>not there within four days, I would definitely call us.

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<v Speaker 2>Back in my mailbox. What does that mean?

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<v Speaker 1>Should be in your mailbox in yeah, four days.

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<v Speaker 2>It's a couch. How's it going to fit in my mailbox?

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<v Speaker 1>Well, it's small enough.

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<v Speaker 2>No, it's not small enough. I ordered a couch.

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<v Speaker 1>Ye oh boy, how closely did you look at the

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<v Speaker 1>ad for the couch? I'm sorry, it's actually a you

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<v Speaker 1>know it's actually a Barbie sized couch that you ordered,

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<v Speaker 1>so it fits right in the mailbox.

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<v Speaker 2>Is this a joke?

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<v Speaker 3>I paid eight hundred dollars for that couch. There's no

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<v Speaker 3>way that it's a Barbie sized couch.

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<v Speaker 1>Well, it is hand designed, So yeah.

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<v Speaker 2>I ordered a full sized couch. I didn't order a

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<v Speaker 2>Barbie couch.

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<v Speaker 1>Yeah. Actually, if you, I don't know, if you read

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<v Speaker 1>all of the details of the couch, it does say

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<v Speaker 1>in there that it's a Barbie sized couch. It's actually

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<v Speaker 1>handcrafted though by Bill.

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<v Speaker 2>Who would order a Barbie sized couch? Oh?

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<v Speaker 3>Bill?

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<v Speaker 1>Bill is one of our expert designers here.

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<v Speaker 2>Okay, Well, I don't care how expert Bill is.

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<v Speaker 3>I ordered a full sized couch, and I expect a

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<v Speaker 3>full sized couch for that price.

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<v Speaker 1>He's one of the premier designers of teeny couches in

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<v Speaker 1>the country. Actually, so that's why it's so expensive, and

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<v Speaker 1>a lot of people would pay way more than that

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<v Speaker 1>for some of Bill's work.

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<v Speaker 2>Well, Bill and his tiny couches.

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<v Speaker 3>I ordered a full sized couch, and I'm sure that

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<v Speaker 3>the ad didn't say anything about it being a small

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<v Speaker 3>Barbie couch.

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<v Speaker 1>All the furniture we sell at our stores is miniature,

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<v Speaker 1>and I figured you would.

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<v Speaker 2>How would I know that that was not listed on

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<v Speaker 2>the ad. That's false advertising.

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<v Speaker 1>Oh no, it's there. It's just in tiny print like

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<v Speaker 1>our tiny couches, and we kind of do that to

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<v Speaker 1>be cute.

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<v Speaker 2>Okay, you know this is ridiculous.

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<v Speaker 3>I would like a refund, just refund my card because

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<v Speaker 3>I'm not You've been so unhelpful. I've been waiting so

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<v Speaker 3>long for this couch and then I hear that it's.

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<v Speaker 2>A Barbie couch. What does that even mean?

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<v Speaker 1>Unfortunately, our tiny couches have no refund policies because they

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<v Speaker 1>are rare in one of a kind. But think about this, though,

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<v Speaker 1>In just a few days, you're going to be able

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<v Speaker 1>to open up a Manilla envelope with a beautiful, exquisite,

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<v Speaker 1>tiny hand crafted couch just for you.

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<v Speaker 3>In four days, I'm going to open my mailbox and

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<v Speaker 3>open a Manilla envelope and stop on a tiny couch

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<v Speaker 3>because I'm so frustrated because I want a couch that

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<v Speaker 3>I ordered. My family has been sitting on the floor

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<v Speaker 3>to watch TV, to eat meals because you be waiting

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<v Speaker 3>for the couch which you.

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<v Speaker 2>Haven't gotten back to me.

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<v Speaker 3>At all, and then I hear that it's a miniature couch,

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<v Speaker 3>and now I have to go find another one.

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<v Speaker 2>I'm gonna suit you for false advertising. This is ridiculous.

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<v Speaker 2>There was nothing in the ad about this.

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<v Speaker 1>Mm hmmm.

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<v Speaker 2>Are you going to say, is there somebody else that

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<v Speaker 2>I can talk to you because you're clearly incompetent.

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<v Speaker 1>Well, I would let you talk to Bill, but I

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<v Speaker 1>don't want to get hurt his feelings because I can

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<v Speaker 1>see that you're not very happy about his design of

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<v Speaker 1>the tiny couch.

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<v Speaker 2>Yeah.

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<v Speaker 3>I'm not happy about any of this.

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<v Speaker 2>This is the most ridiculous thing that I've ever heard.

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<v Speaker 2>I have never experienced this.

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<v Speaker 3>You cannot just have false ads out there like this

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<v Speaker 3>and then expect.

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<v Speaker 2>People to read tiny print.

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<v Speaker 3>I'm going to post on yump, I'm going to post

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<v Speaker 3>on Twitter, I'm going to post.

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<v Speaker 2>On all the social media.

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<v Speaker 3>I'm going to ruin your company if you do not

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<v Speaker 3>give me a refund, and you'll be out of a job.

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<v Speaker 2>You won't even be able to afford a tiny couch

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<v Speaker 2>or a tiny house.

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<v Speaker 1>All right, then I'll let you know that this is

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<v Speaker 1>actually Jubil from the Jubil Show doing a phone prank

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<v Speaker 1>on you. And your husband set you up. What it's

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<v Speaker 1>a joke, He said. You've been frustrated because you haven't

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<v Speaker 1>got this couch that you ordered, and he wanted to

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<v Speaker 1>mess with you.

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<v Speaker 2>Oh oh my god. Well now at least my husband

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<v Speaker 2>can sleep on the full side, wake up every morning

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<v Speaker 2>with jubal phone pranks,