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Speaker 1: It's another jubile phone frames on the twenties.

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Speaker 2: Hello.

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Speaker 1: Hi, this is pe Deakins calling from gu I was

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Speaker 1: looking for Stacey in regards to a couch that she

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Speaker 1: purchased from us.

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Speaker 2: Yes, speaking Hi, I cite you guys. So many emails.

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Speaker 3: I've been calling you guys, and nobody's gotten back to me.

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Speaker 1: Okay, in what seems to be the issue.

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Speaker 2: Well, I'm waiting on the couch that I ordered.

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Speaker 3: I haven't been sent a shipping number, I haven't been

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Speaker 3: sent any information, and I'd like to know where my

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Speaker 3: couch is.

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Speaker 1: Yeah, I do understand that I've got your invoice actually

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Speaker 1: in front of me, because I know you've tried to

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Speaker 1: get ahold of us, and it looks like it should

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Speaker 1: be in your mailbox any day now. So if it's

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Speaker 1: not there within four days, I would definitely call us.

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Speaker 2: Back in my mailbox. What does that mean?

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Speaker 1: Should be in your mailbox in yeah, four days.

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Speaker 2: It's a couch. How's it going to fit in my mailbox?

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Speaker 1: Well, it's small enough.

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Speaker 2: No, it's not small enough. I ordered a couch.

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Speaker 1: Ye oh boy, how closely did you look at the

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Speaker 1: ad for the couch? I'm sorry, it's actually a you

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Speaker 1: know it's actually a Barbie sized couch that you ordered,

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Speaker 1: so it fits right in the mailbox.

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Speaker 2: Is this a joke?

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Speaker 3: I paid eight hundred dollars for that couch. There's no

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Speaker 3: way that it's a Barbie sized couch.

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Speaker 1: Well, it is hand designed, So yeah.

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Speaker 2: I ordered a full sized couch. I didn't order a

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Speaker 2: Barbie couch.

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Speaker 1: Yeah. Actually, if you, I don't know, if you read

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Speaker 1: all of the details of the couch, it does say

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Speaker 1: in there that it's a Barbie sized couch. It's actually

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Speaker 1: handcrafted though by Bill.

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Speaker 2: Who would order a Barbie sized couch? Oh?

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Speaker 3: Bill?

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Speaker 1: Bill is one of our expert designers here.

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Speaker 2: Okay, Well, I don't care how expert Bill is.

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Speaker 3: I ordered a full sized couch, and I expect a

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Speaker 3: full sized couch for that price.

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Speaker 1: He's one of the premier designers of teeny couches in

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Speaker 1: the country. Actually, so that's why it's so expensive, and

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Speaker 1: a lot of people would pay way more than that

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Speaker 1: for some of Bill's work.

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Speaker 2: Well, Bill and his tiny couches.

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Speaker 3: I ordered a full sized couch, and I'm sure that

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Speaker 3: the ad didn't say anything about it being a small

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Speaker 3: Barbie couch.

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Speaker 1: All the furniture we sell at our stores is miniature,

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Speaker 1: and I figured you would.

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Speaker 2: How would I know that that was not listed on

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Speaker 2: the ad. That's false advertising.

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Speaker 1: Oh no, it's there. It's just in tiny print like

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Speaker 1: our tiny couches, and we kind of do that to

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Speaker 1: be cute.

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Speaker 2: Okay, you know this is ridiculous.

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Speaker 3: I would like a refund, just refund my card because

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Speaker 3: I'm not You've been so unhelpful. I've been waiting so

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Speaker 3: long for this couch and then I hear that it's.

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Speaker 2: A Barbie couch. What does that even mean?

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Speaker 1: Unfortunately, our tiny couches have no refund policies because they

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Speaker 1: are rare in one of a kind. But think about this, though,

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Speaker 1: In just a few days, you're going to be able

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Speaker 1: to open up a Manilla envelope with a beautiful, exquisite,

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Speaker 1: tiny hand crafted couch just for you.

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Speaker 3: In four days, I'm going to open my mailbox and

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Speaker 3: open a Manilla envelope and stop on a tiny couch

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Speaker 3: because I'm so frustrated because I want a couch that

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Speaker 3: I ordered. My family has been sitting on the floor

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Speaker 3: to watch TV, to eat meals because you be waiting

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Speaker 3: for the couch which you.

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Speaker 2: Haven't gotten back to me.

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Speaker 3: At all, and then I hear that it's a miniature couch,

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Speaker 3: and now I have to go find another one.

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Speaker 2: I'm gonna suit you for false advertising. This is ridiculous.

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Speaker 2: There was nothing in the ad about this.

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Speaker 1: Mm hmmm.

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Speaker 2: Are you going to say, is there somebody else that

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Speaker 2: I can talk to you because you're clearly incompetent.

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Speaker 1: Well, I would let you talk to Bill, but I

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Speaker 1: don't want to get hurt his feelings because I can

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Speaker 1: see that you're not very happy about his design of

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Speaker 1: the tiny couch.

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Speaker 2: Yeah.

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Speaker 3: I'm not happy about any of this.

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Speaker 2: This is the most ridiculous thing that I've ever heard.

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Speaker 2: I have never experienced this.

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Speaker 3: You cannot just have false ads out there like this

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Speaker 3: and then expect.

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Speaker 2: People to read tiny print.

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Speaker 3: I'm going to post on yump, I'm going to post

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Speaker 3: on Twitter, I'm going to post.

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Speaker 2: On all the social media.

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Speaker 3: I'm going to ruin your company if you do not

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Speaker 3: give me a refund, and you'll be out of a job.

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Speaker 2: You won't even be able to afford a tiny couch

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Speaker 2: or a tiny house.

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Speaker 1: All right, then I'll let you know that this is

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Speaker 1: actually Jubil from the Jubil Show doing a phone prank

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Speaker 1: on you. And your husband set you up. What it's

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Speaker 1: a joke, He said. You've been frustrated because you haven't

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Speaker 1: got this couch that you ordered, and he wanted to

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Speaker 1: mess with you.

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Speaker 2: Oh oh my god. Well now at least my husband

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Speaker 2: can sleep on the full side, wake up every morning

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Speaker 2: with jubal phone pranks,