1 00:00:00,160 --> 00:00:02,880 Speaker 1: One eight hundred d ui Away now offering free remote 2 00:00:02,880 --> 00:00:06,240 Speaker 1: consultations by phone or video conference for any criminal offense. 3 00:00:06,360 --> 00:00:08,960 Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote 4 00:00:09,000 --> 00:00:12,159 Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d 5 00:00:12,200 --> 00:00:16,799 Speaker 1: Uyowa dot com or call eight hundred away. Somethings just 6 00:00:16,960 --> 00:00:23,760 Speaker 1: go together, Okay, Like peanut butter and jelly. Yeah honey, 7 00:00:23,840 --> 00:00:25,680 Speaker 1: Oh you said jelly jelly? Okay, yeah, Joe, that was 8 00:00:25,680 --> 00:00:28,680 Speaker 1: what I was thinking about. Um. And then there's there's 9 00:00:28,720 --> 00:00:34,720 Speaker 1: a batman and dude the green yea, the tight tights, 10 00:00:34,800 --> 00:00:38,280 Speaker 1: great rear, Oh you said Robin already? Yeah? Okay, yeah, sorry? 11 00:00:38,440 --> 00:00:43,240 Speaker 1: Who's famous? Famous combos that are great alone but even 12 00:00:43,280 --> 00:00:48,880 Speaker 1: better together? Sure, just like our own Brook? And uh, 13 00:00:48,920 --> 00:00:52,040 Speaker 1: who's the Who's the guy the one that naps a lot? 14 00:00:52,520 --> 00:00:58,360 Speaker 1: Oh yeah, Jose, Yeah, Brooken, Jose. Those two are going 15 00:00:58,400 --> 00:01:00,880 Speaker 1: to team up and do a call today. We're gonna 16 00:01:00,880 --> 00:01:03,640 Speaker 1: piss off somebody. We'll find out who in your brand 17 00:01:03,640 --> 00:01:12,280 Speaker 1: new phone tap right now the twenty Hello, Hello, I'm 18 00:01:12,280 --> 00:01:18,640 Speaker 1: calling from customer service. My name's Rico. Is this mister Anthony? Yeah? Hi? Hi? 19 00:01:18,760 --> 00:01:21,880 Speaker 1: How are you on this wonderful day. I'm okay, thanks. 20 00:01:21,920 --> 00:01:26,080 Speaker 1: How are you? I'm doing wonderful, sir, fantastic. Actually it's 21 00:01:26,120 --> 00:01:28,479 Speaker 1: a beautiful day. Look i'm calling. I have a note 22 00:01:28,600 --> 00:01:30,959 Speaker 1: here said you had a little situation with one of 23 00:01:30,959 --> 00:01:34,760 Speaker 1: our services in regards to a money order. Yeah, so 24 00:01:34,920 --> 00:01:36,680 Speaker 1: two days ago I went into one of the branches 25 00:01:36,760 --> 00:01:38,720 Speaker 1: to fill out a money order. Excuse me, I'm sorry. 26 00:01:38,760 --> 00:01:40,400 Speaker 1: Hold on, I actually need to take a few notes. 27 00:01:40,959 --> 00:01:42,680 Speaker 1: If you don't mind, I'm just gonna log onto my 28 00:01:42,720 --> 00:01:48,280 Speaker 1: computer real quick. So one second. Okay, you aren't logged 29 00:01:48,320 --> 00:01:51,400 Speaker 1: on before you called me a dude? The dude? Oh whoops? 30 00:01:52,000 --> 00:01:54,080 Speaker 1: Hold on, maybe I did this wrong. One second. Let 31 00:01:54,080 --> 00:01:58,280 Speaker 1: me just try this again. One second. Oh, do you 32 00:01:58,360 --> 00:02:03,040 Speaker 1: do you want to call me back? Hello, I'm so sorry. 33 00:02:03,160 --> 00:02:08,640 Speaker 1: This is really weird. I just got locked. Oh my gosh, sir, 34 00:02:08,760 --> 00:02:10,720 Speaker 1: I just got locked out of my computer. Hold on, 35 00:02:10,800 --> 00:02:13,120 Speaker 1: let me just listen. Do you want to just call 36 00:02:13,200 --> 00:02:16,280 Speaker 1: me back? No? No, no, So this is very important, okay, 37 00:02:16,280 --> 00:02:18,440 Speaker 1: and I am no quitter. I'm a very good problem solver. 38 00:02:18,720 --> 00:02:20,400 Speaker 1: We are going to see this complaint through, okay, and 39 00:02:20,440 --> 00:02:23,200 Speaker 1: make sure that we get some of this handled for you. 40 00:02:24,480 --> 00:02:26,400 Speaker 1: I'm sorry, how are you going to handle my problem 41 00:02:26,440 --> 00:02:30,160 Speaker 1: if you can't log into your computer. That's a good point. 42 00:02:30,560 --> 00:02:33,440 Speaker 1: I do have an idea though. Hold on for me 43 00:02:33,639 --> 00:02:41,720 Speaker 1: one second, Anthony. Okay, okay, hey Sandy. Yeah, Hey, I 44 00:02:41,840 --> 00:02:43,800 Speaker 1: got locked out of my computer, and I have a 45 00:02:43,919 --> 00:02:46,200 Speaker 1: really nice gentleman on the phone that I would still 46 00:02:46,240 --> 00:02:50,760 Speaker 1: love to help. Okay, okay, So he's gonna tell me 47 00:02:50,840 --> 00:02:53,800 Speaker 1: what happened, and then I'm gonna relay it back to you. 48 00:02:55,680 --> 00:03:00,360 Speaker 1: Oh you want me to type what you say? Seriously 49 00:03:00,360 --> 00:03:04,160 Speaker 1: happening right now? Yes, that's exactly Okay, Okay, sorry about that, Anthony. 50 00:03:04,200 --> 00:03:06,520 Speaker 1: I am all set. So you were talking about your 51 00:03:06,520 --> 00:03:08,880 Speaker 1: money order situation, right you said you want to just 52 00:03:08,960 --> 00:03:12,200 Speaker 1: transfer me to Sandy? Was no, no, no, no, no, no no, 53 00:03:12,520 --> 00:03:14,919 Speaker 1: we are totally fine right now. I just I believe 54 00:03:14,960 --> 00:03:18,399 Speaker 1: the last thing you said was something about two days ago. Yeah, 55 00:03:18,440 --> 00:03:20,200 Speaker 1: two days ago, I went into one of your branches 56 00:03:20,440 --> 00:03:25,800 Speaker 1: out of money order. Okay, hold on, hold on, hey, Sandy. Yeah, 57 00:03:25,919 --> 00:03:30,720 Speaker 1: he walked into one of our branches. He walked into 58 00:03:30,760 --> 00:03:36,120 Speaker 1: a branch. No, no, he walked into one of our locations, 59 00:03:36,120 --> 00:03:40,640 Speaker 1: not like a branch branch. It was one of our branches. Okay, 60 00:03:40,760 --> 00:03:43,040 Speaker 1: are you sure, this is the most efficient way of 61 00:03:43,080 --> 00:03:46,320 Speaker 1: doing this. Well, I mean, not be the best way, 62 00:03:46,320 --> 00:03:49,760 Speaker 1: but it's a way. So so anyway, I'm sorry you 63 00:03:49,800 --> 00:03:52,040 Speaker 1: were saying something. You were just telling a story about. 64 00:03:52,320 --> 00:03:55,120 Speaker 1: I was trying to send a money order to my aunt. 65 00:03:55,160 --> 00:04:00,000 Speaker 1: My aunt. Okay, okay, hold on a second, hey, Sandy, Yeah, 66 00:04:00,400 --> 00:04:02,760 Speaker 1: he's trying to send a money order to his aunt. 67 00:04:04,080 --> 00:04:10,640 Speaker 1: He needed money to buy ass. It's ants, it's unsked. No. Yeah, 68 00:04:10,680 --> 00:04:12,560 Speaker 1: actually that's actually a good question, sir. Why were you 69 00:04:12,560 --> 00:04:15,680 Speaker 1: buying ants? Now? I wanted to send money to my aunts, 70 00:04:15,720 --> 00:04:18,200 Speaker 1: my mother's sister. I did not want to buy ants. 71 00:04:18,240 --> 00:04:20,400 Speaker 1: I was trying to send money to a relative. Oh 72 00:04:20,440 --> 00:04:25,360 Speaker 1: oh sorry, hey Sandy, Yeah, yeah, Hey, it wasn't aunt's ploral. 73 00:04:25,560 --> 00:04:28,760 Speaker 1: It was one ant, like a family member plans for me. 74 00:04:28,800 --> 00:04:31,240 Speaker 1: Because the lady you're yelling at, I will tell her directly, 75 00:04:32,400 --> 00:04:36,960 Speaker 1: I know, right his family raises ass. Oh my god, 76 00:04:37,680 --> 00:04:39,960 Speaker 1: I know, I think that would be really cute too. Hello, 77 00:04:40,040 --> 00:04:43,880 Speaker 1: excuse me, this is insane. Your system clearly just out worked. 78 00:04:43,880 --> 00:04:46,360 Speaker 1: You're shouting back and forth. None of you seem to 79 00:04:46,440 --> 00:04:50,760 Speaker 1: have a high school diploma, I mean counts first. Secondly, 80 00:04:51,000 --> 00:04:53,440 Speaker 1: I've never had to transfer a customer before, just to 81 00:04:53,560 --> 00:04:55,760 Speaker 1: let you know, I been all day trying to tell 82 00:04:55,800 --> 00:04:58,120 Speaker 1: you a short story and have you shouted back and 83 00:04:58,160 --> 00:05:00,800 Speaker 1: forth across the office. Is going to take day? Yeah, 84 00:05:00,839 --> 00:05:04,680 Speaker 1: that would be frustrating. Hey, Sandy, oh my god, he's 85 00:05:04,720 --> 00:05:06,919 Speaker 1: gonna hang up if I don't transfer him, he says, 86 00:05:07,160 --> 00:05:09,719 Speaker 1: can you stop yelling at each other? Just let me 87 00:05:09,920 --> 00:05:14,159 Speaker 1: talk to her. Tell him it's a prank phone call. Okay, 88 00:05:14,200 --> 00:05:17,200 Speaker 1: we'll hang up. That's a good idea. I bet he 89 00:05:17,240 --> 00:05:20,159 Speaker 1: has no idea hold on, Hello, sir, I am about 90 00:05:20,160 --> 00:05:22,520 Speaker 1: to Anthony. Yeah, Sandy wanted me to tell you this 91 00:05:22,560 --> 00:05:24,280 Speaker 1: is a prank phone call and that was actually set 92 00:05:24,320 --> 00:05:28,320 Speaker 1: up by your buddy Jason. What also? How much for ants? 93 00:05:28,760 --> 00:05:34,240 Speaker 1: I'm interested? What are you talking about? This is this 94 00:05:34,320 --> 00:05:36,640 Speaker 1: is not your bank. This is actually jose and Brooke 95 00:05:36,680 --> 00:05:38,279 Speaker 1: from the radio show Broke and Jeffrey in the Morning. 96 00:05:38,279 --> 00:05:41,279 Speaker 1: We're doing a phone tap on you right now. You steerious. 97 00:05:43,640 --> 00:05:45,760 Speaker 1: You may actually want to call your bank because this 98 00:05:45,920 --> 00:05:49,320 Speaker 1: has not solved anything and this is your time on purpose. 99 00:05:49,360 --> 00:05:51,520 Speaker 1: But that's our job here. I think I'm gonna have 100 00:05:51,560 --> 00:05:53,800 Speaker 1: to call Jason first. No, no no, no, no, don't call 101 00:05:53,880 --> 00:05:57,479 Speaker 1: Jason I can talk to Jason hold On. Hey Jason, yeah, 102 00:05:57,680 --> 00:06:01,080 Speaker 1: he totally fell for it. Oh an idiot? Yeah I know, 103 00:06:01,240 --> 00:06:06,240 Speaker 1: but don't tell about his face. Hey Jason said, you're smart, dude. 104 00:06:06,360 --> 00:06:08,800 Speaker 1: I'm sorry. We're all a bunch of idiots. Tag. Have 105 00:06:08,880 --> 00:06:12,479 Speaker 1: a good day, Okay, go call your bank. Have a 106 00:06:12,560 --> 00:06:17,440 Speaker 1: nice day. Okay. He's mad week up every morning with 107 00:06:17,600 --> 00:06:21,240 Speaker 1: funk taps, weekday mornings on the Twenties Broke and Jeffrey 108 00:06:21,240 --> 00:06:22,560 Speaker 1: in the Morning,