WEBVTT - 015 Rich on Tech Radio Show - April 15, 2023 0:00:00.280 --> 0:00:05.280 That scary FBI juice jacking warning. Should you avoid public 0:00:05.559 --> 0:00:10.760 USB ports. There's yet another new streaming service, and it 0:00:10.840 --> 0:00:15.320 includes HBO, but not in the name. Amazon might charge 0:00:15.400 --> 0:00:19.720 you for your next return plus your tech questions? Answer 0:00:19.800 --> 0:00:22.360 what is going on? I'm Rich Demiro and this is 0:00:22.520 --> 0:00:24.400 rich on Tech, the show where I talk about the 0:00:24.440 --> 0:00:27.400 tech stuff I think you should know about. It's also 0:00:27.560 --> 0:00:32.720 the place where I answer questions about technology, your questions 0:00:32.760 --> 0:00:36.240 about technology. I'm the tech reporter at KTLA Channel five 0:00:36.360 --> 0:00:40.880 in Los Angeles. Welcome to the show. Phone lines are 0:00:41.159 --> 0:00:45.760 open at one eight eight eight rich one oh one. 0:00:46.400 --> 0:00:50.159 That's eight eight eight seven four to two, four to 0:00:50.200 --> 0:00:53.239 one zero one. Give me a call. If you have 0:00:53.320 --> 0:00:57.760 a question about technology, email is also open. Send your 0:00:57.800 --> 0:01:04.319 email to hello at rich on Tech dot TV. I 0:01:04.319 --> 0:01:08.160 think about this stuff a lot, This self service economy 0:01:08.200 --> 0:01:11.640 I call it. It really came to me yesterday as 0:01:11.680 --> 0:01:17.000 I was counting bananas at the checkout at Target and 0:01:17.120 --> 0:01:21.200 typing in that little code off the banana I had 0:01:21.200 --> 0:01:24.360 to look up on the Target self checkout. They've got 0:01:24.480 --> 0:01:27.240 It's pretty simple. You press produce and then you look 0:01:27.280 --> 0:01:29.320 at a couple of pictures. If your picture's not there, 0:01:29.360 --> 0:01:31.600 you type in a couple letters of the produce that 0:01:31.680 --> 0:01:34.640 you ordered, and it really, I don't know why it 0:01:34.680 --> 0:01:38.600 got to me, it like really made me think I 0:01:38.640 --> 0:01:41.679 am a cashier at Target right now. I am my 0:01:41.800 --> 0:01:44.959 own cashier now. Don't get me wrong. When self service 0:01:45.040 --> 0:01:47.600 checkout first came out, I was the first person in line. 0:01:48.040 --> 0:01:50.000 And there are some places where I will use it, 0:01:50.560 --> 0:01:53.320 some places where I refuse to use it. Some of 0:01:53.360 --> 0:01:56.280 these grocery stores you go into, their system's not as 0:01:56.320 --> 0:01:58.520 good as some of the other ones. I actually think 0:01:58.560 --> 0:02:01.320 Target has probably one of the better self service checkouts. 0:02:01.760 --> 0:02:03.920 But you've been at the places where you know, you 0:02:03.920 --> 0:02:06.760 don't put the thing on the little bagging area and 0:02:06.800 --> 0:02:08.560 you get all these chimes, and the person has to 0:02:08.600 --> 0:02:12.000 walk over, they've got to scan something. It's a whole mess. 0:02:12.480 --> 0:02:15.160 So some of these places are not very good, But Target, 0:02:15.200 --> 0:02:17.880 I think is pretty good. But it kind of made 0:02:17.919 --> 0:02:21.480 me a little reflective of all of the things that 0:02:21.560 --> 0:02:24.920 I've become in my life. At the airport, you know, 0:02:24.960 --> 0:02:27.480 you check yourself in. You check yourself in right on 0:02:27.520 --> 0:02:30.240 your app. There's even places where you can tag your 0:02:30.240 --> 0:02:32.360 own luggage. That's pretty much the default at this point. 0:02:32.400 --> 0:02:34.760 I've never done that. I still I'm a holdout on 0:02:34.840 --> 0:02:38.639 the tagging my own luggage. But there's that's the option there. 0:02:38.639 --> 0:02:42.120 That's really what they want you to do. Let's see 0:02:42.600 --> 0:02:45.760 the hotel you go to. There are hotels where you 0:02:45.800 --> 0:02:48.160 can check in right from your phone, use your phone 0:02:48.200 --> 0:02:51.760 as a key, and bypass the front desk. I mean 0:02:51.800 --> 0:02:55.120 Airbnb and Sounder. Those are two sort of systems that 0:02:55.200 --> 0:02:58.040 do that. But Hilton lets you do that. Hyatt lets 0:02:58.080 --> 0:02:59.799 you do that. You don't even need to go to 0:02:59.840 --> 0:03:03.720 the desk anymore. Pumping gas the original self service. Now, 0:03:03.760 --> 0:03:05.880 I grew up in New Jersey, where it is illegal 0:03:06.360 --> 0:03:09.359 to pump your own gas. You cannot pump your own 0:03:09.400 --> 0:03:12.720 gas in New Jersey to this day. One of I 0:03:12.800 --> 0:03:17.080 believe two states, Oregon being the other one. In certain 0:03:17.160 --> 0:03:19.400 places I believe, I don't think it's all of Oregon, 0:03:19.680 --> 0:03:22.240 but I could be wrong. So let me know if 0:03:22.240 --> 0:03:25.160 it's all of Oregon or just places. I was there 0:03:25.200 --> 0:03:27.120 over the summer last year, and I'm trying to remember, now, 0:03:27.120 --> 0:03:29.040 did I pump my own gas or did someone pump 0:03:29.040 --> 0:03:31.360 it for me? I can't remember. Movie theater We went 0:03:31.360 --> 0:03:33.120 to the movies last night. We'll talk more about that 0:03:33.200 --> 0:03:35.600 later in the show we saw the Super Mario Brothers movie. 0:03:35.880 --> 0:03:38.680 But movie theater. Now, I'm old enough where I remember 0:03:38.720 --> 0:03:41.360 the old ways of doing everything right. You go to 0:03:41.400 --> 0:03:44.680 the movie, you'd look in the newspaper for the times 0:03:44.760 --> 0:03:47.600 number one. Then you'd stand in line outside the theater. 0:03:47.960 --> 0:03:50.560 You hope that they still had a seat for the 0:03:50.760 --> 0:03:53.560 movie that you wanted to watch, and you would go 0:03:53.640 --> 0:03:55.680 into the theater. Someone would take your ticket. Now you 0:03:55.720 --> 0:03:57.680 do it all from your phone. In fact, I bought 0:03:57.680 --> 0:03:59.760 too many tickets last night. I was able to return 0:03:59.800 --> 0:04:02.120 it ticket right for my phone. You get to the 0:04:02.120 --> 0:04:04.640 movie theater, they scan your ticket. They even give your 0:04:04.720 --> 0:04:07.280 cup to dispense your own drink. Now, as a kid, 0:04:07.320 --> 0:04:10.000 if you would have given me my own drink cup 0:04:10.000 --> 0:04:12.000 where I can pick. They've got this machine that lets 0:04:12.040 --> 0:04:13.960 you pick from like one hundred and fifty different drinks. 0:04:14.320 --> 0:04:18.359 That freestyle machine. I mean to be able to craft 0:04:18.400 --> 0:04:21.240 your own drink at the movie theater. These are the 0:04:21.279 --> 0:04:23.560 times we live in. In fact, this is something you 0:04:23.600 --> 0:04:25.960 really need to try. This is really cool. There is 0:04:26.000 --> 0:04:29.080 a QR code in that Coca Cola freestyle machine. You 0:04:29.160 --> 0:04:32.080 scan that with your phone, and now your phone becomes 0:04:32.120 --> 0:04:35.800 a remote control for that machine. You can dispense the 0:04:35.839 --> 0:04:39.320 soda from your phone. You tap the screen, it dispenses, 0:04:39.640 --> 0:04:42.239 you lift your finger up, it stops dispensing. It's magic. 0:04:42.960 --> 0:04:44.720 A lot of this stuff is magic. But it's also 0:04:44.800 --> 0:04:48.120 changing car washes. The car wash near me, they just 0:04:48.240 --> 0:04:51.520 change from fully automated, so the people are no longer there. 0:04:51.920 --> 0:04:54.480 You sign up for unlimited washes. You drive your car 0:04:54.560 --> 0:04:56.760 up to the thing, you scan a code, it washes 0:04:56.800 --> 0:05:00.719 your car. You drive out. Parking lots. The latest parking 0:05:00.720 --> 0:05:04.599 lots are all automated, and the best is the parking 0:05:04.640 --> 0:05:07.359 lots that scan your license plate. I know it's scary, 0:05:07.800 --> 0:05:10.520 but they scan your license plate and when you leave, 0:05:10.800 --> 0:05:12.680 you don't even need to put your ticket in. At 0:05:12.680 --> 0:05:15.400 the end, they know from your license plate that you 0:05:15.440 --> 0:05:17.760 already paid at the exit. They already tracked you as 0:05:17.760 --> 0:05:19.719 you came in, and they say, oh, this is Rich's 0:05:19.760 --> 0:05:24.039 license plate. Go ahead, have a good day. In Hawaii 0:05:24.360 --> 0:05:27.480 on vacation. The towel machine. This was the first time 0:05:27.520 --> 0:05:29.520 I saw this. Instead of going to an attendant for 0:05:29.560 --> 0:05:32.080 the towel, there was a machine. You scan your hotel 0:05:32.160 --> 0:05:35.440 room key, the machine door opens, you grab your towels, 0:05:35.800 --> 0:05:38.120 and what's to keep you from taking these towels from 0:05:38.120 --> 0:05:41.200 the hotel. Well, it says it has an RFID tracking 0:05:41.240 --> 0:05:43.240 tag in the towels. Now, I don't know if I 0:05:43.320 --> 0:05:46.919 believe that. Maybe they do. I don't know. When I 0:05:46.920 --> 0:05:50.159 was at the airport Panera, instead of walking up to 0:05:50.200 --> 0:05:52.440 the person ordering your salad, they had a bunch of 0:05:52.440 --> 0:05:56.760 touchscreen kiosks at CPK, same thing. You order your food 0:05:56.760 --> 0:05:59.320 from the touch screen and then someone makes it. They 0:05:59.400 --> 0:06:02.960 call your number. You're done at a table at a restaurant. 0:06:03.000 --> 0:06:05.440 I was at a restaurant, and this was during COVID, 0:06:05.480 --> 0:06:07.480 but it's still kind of a sign of the times. 0:06:07.800 --> 0:06:09.919 You know, you'd scan that QR code for the menu, 0:06:10.279 --> 0:06:11.960 but you'd actually take it a step further and just 0:06:12.120 --> 0:06:15.000 order your food from your phone and then a runner 0:06:15.000 --> 0:06:17.200 would bring it to your table. Now, I think we're 0:06:17.200 --> 0:06:18.960 going to see much more of that at these quick 0:06:18.960 --> 0:06:22.599 serve restaurants, something like a Chili's or at Applebee's, because 0:06:22.640 --> 0:06:24.520 people just want to get in there, they want to eat. 0:06:24.920 --> 0:06:27.960 And you know, I was a waiter at one point 0:06:28.000 --> 0:06:30.599 in my life and I loved it, that interaction with people. 0:06:30.920 --> 0:06:33.200 But now the whole name of the game is turning tables, 0:06:33.200 --> 0:06:37.600 cutting costs, and so technology will continue to evolve that situation. 0:06:38.520 --> 0:06:42.800 Simple interactions between humans have become unusual. You don't interact 0:06:42.960 --> 0:06:46.040 on a daily basis. If you're interacting with another person, 0:06:46.120 --> 0:06:49.800 that's unusual. Everything has become sort of what you're doing 0:06:49.880 --> 0:06:52.880 on your own. Companies are continuing to figure out a 0:06:52.880 --> 0:06:55.400 way to cut out the middleman, and they are. I've 0:06:55.440 --> 0:06:59.000 done reports on self service burger vending machines, self service 0:06:59.040 --> 0:07:03.120 pizza vetting machine, breakrooms at offices are now self service, 0:07:03.440 --> 0:07:07.080 mostly on your honor. Amazon. They're building entire stores that 0:07:07.120 --> 0:07:10.640 are self service. I've been in two of them. Just 0:07:10.720 --> 0:07:13.560 walk Out is their technology. You don't even have to 0:07:13.640 --> 0:07:16.360 check out. You grab what you want, It figures out 0:07:16.400 --> 0:07:18.800 who you are, it links it to you, and you'll 0:07:18.800 --> 0:07:21.760 walk out of the store. It actually works pretty well too. 0:07:22.040 --> 0:07:24.520 Sometimes it gets things wrong. If it does, you go 0:07:24.560 --> 0:07:26.440 on your app you say I didn't grab that jar 0:07:26.480 --> 0:07:28.200 of peanut butter, it gives you a credit for it. 0:07:29.200 --> 0:07:31.960 They have a seven to eleven store that's an Amazon store. 0:07:32.000 --> 0:07:35.679 It's called Amazon Go. Same concept. There's one person working 0:07:35.760 --> 0:07:37.720 the store at the exit and they're just there to 0:07:37.800 --> 0:07:40.440 kind of answer questions if you need them, but otherwise, 0:07:40.480 --> 0:07:42.640 you walk in, you grab your donut, you grab your coffee, 0:07:42.680 --> 0:07:45.760 you walk out. So let's see the things I've been 0:07:45.840 --> 0:07:48.720 in my professional life. In addition to a journalist, I've 0:07:48.720 --> 0:07:51.360 been a barista. I've made my own coffee at the 0:07:51.520 --> 0:07:54.480 Amazon Fresh store where it just has a machine. I've 0:07:54.520 --> 0:07:58.520 been an airline attendant, booking or checking in my own bags. 0:08:00.040 --> 0:08:02.640 I've been a grocery store clerk. I've been a fast 0:08:02.640 --> 0:08:05.559 food order taker at the Panera. I've been a pizza maker, 0:08:05.600 --> 0:08:07.560 at least on the app that lets me design the 0:08:07.600 --> 0:08:09.920 exact ingredients on the exact side of the pizza. I 0:08:09.960 --> 0:08:14.160 want gas station attendant, travel agent, researcher on Google, and 0:08:14.280 --> 0:08:17.760 much more. We rent movies from our TV screen, books 0:08:17.760 --> 0:08:20.640 from our Kindle screen, music from our phone screen, and 0:08:20.760 --> 0:08:25.200 food appears at our door magically thanks to contact delivery. 0:08:25.240 --> 0:08:28.600 Contactless delivery. You don't hail a cab anymore. You tap 0:08:28.640 --> 0:08:30.880 an app. You don't call four on one anymore. You 0:08:30.960 --> 0:08:34.680 search Google. We ask friends for recommendations, but we double 0:08:34.760 --> 0:08:36.760 check what they say on Yelp, just to make sure 0:08:36.800 --> 0:08:40.080 it's a place that we think we'd like. Human interaction 0:08:40.200 --> 0:08:44.000 has never been more meaningful or important. That's why I'm 0:08:44.000 --> 0:08:46.080 telling you this. I know that these ways are not 0:08:46.160 --> 0:08:48.160 coming back. You're not going to go stand in a 0:08:48.200 --> 0:08:50.000 line in a movie theater and buy a ticket face 0:08:50.040 --> 0:08:51.800 to face to a person anymore. That's just not the 0:08:51.800 --> 0:08:53.559 way we do it. We choose our seat, we choose 0:08:53.600 --> 0:08:55.520 exactly where we want to sit in the movie theater. 0:08:55.760 --> 0:08:58.200 We choose where we sit on the plane, We choose 0:08:58.200 --> 0:09:00.400 where we sit at the ballpark, at the stage, at 0:09:00.440 --> 0:09:03.480 the concert. These old ways of doing things are just 0:09:03.559 --> 0:09:05.679 not going to come back. In fact, we're going to 0:09:05.760 --> 0:09:09.439 continue to do even more on our own. The efficiencies 0:09:09.559 --> 0:09:12.839 because of technology are there, but the connections are gone. 0:09:12.880 --> 0:09:15.760 And that is my point. My point is why do 0:09:15.800 --> 0:09:18.320 you feel so good when you are sitting there on 0:09:18.360 --> 0:09:20.679 a Friday night or a Saturday night with your friends 0:09:20.720 --> 0:09:25.199 and family. Why? Because face to face time has never 0:09:25.679 --> 0:09:28.800 been more important than right now. We are doing so 0:09:28.960 --> 0:09:31.520 much on our own that when we actually get to 0:09:31.559 --> 0:09:35.120 sit there and be present with our friends and family, 0:09:35.760 --> 0:09:38.120 that is when we are truly human. And I love it, 0:09:38.400 --> 0:09:40.800 and believe me, I'm not saying that this technology is 0:09:40.800 --> 0:09:43.439 a bad thing. I'm just saying I am a little 0:09:43.440 --> 0:09:46.800 bit old enough to understand the changes that have happened 0:09:46.800 --> 0:09:49.640 in my lifetime and why we feel the way we do. 0:09:50.120 --> 0:09:52.400 You can text forever with a friend, but when you 0:09:52.440 --> 0:09:55.000 actually see them and catch up, you still have a 0:09:55.000 --> 0:09:58.720 million questions for each other. It's a beautiful thing. It's amazing, 0:09:59.080 --> 0:10:01.480 and I love it, both sides of it, all right. 0:10:01.520 --> 0:10:04.280 Coming up on today's show, we've got details on the 0:10:04.320 --> 0:10:09.400 replacement for HBO Max. Yes, they are ditching the HBO name. Plus, 0:10:09.440 --> 0:10:12.280 will Amazon charge you for your next return? I've got 0:10:12.280 --> 0:10:15.240 this simple way to answer that question and find out. 0:10:15.280 --> 0:10:18.360 And we've got some great guests this week. Dan Gooden 0:10:18.440 --> 0:10:21.400 of Ours Technica is gonna join me to explain if 0:10:21.440 --> 0:10:25.960 you should be concerned about that scary FBI juice jacking warning. 0:10:26.520 --> 0:10:30.000 Ben Fisher of Sports Business Journal is gonna explain NFL 0:10:30.040 --> 0:10:33.080 Sunday tickets, big move to the YouTube this year, and 0:10:33.160 --> 0:10:35.360 later friend of the show Matt Swider will tell you 0:10:35.400 --> 0:10:38.319 the best way to see the new Super Mario Brothers movie. 0:10:38.600 --> 0:10:40.520 But first it's your turn. We're gonna have your calls. 0:10:40.559 --> 0:10:43.080 Coming up next at Triple eight Rich one oh one, 0:10:43.559 --> 0:10:47.040 I'm rich Demiro, and you are listening to rich on Tech. 0:10:49.679 --> 0:10:52.720 Welcome back to rich on Tech. My name is Rich DeMuro, 0:10:52.840 --> 0:10:57.520 hanging out talking technology with you. Phone lines are open 0:10:57.679 --> 0:11:00.560 at triple eight Rich one oh one. That's eight eight 0:11:00.679 --> 0:11:03.960 eight seven four to two, four to one zero one. 0:11:04.520 --> 0:11:07.280 I don't think you realized just how much I enjoy 0:11:07.440 --> 0:11:09.560 coming in here and hanging out with you on the 0:11:09.559 --> 0:11:13.160 weekends talking technology. I really, really truly look forward to this. 0:11:13.880 --> 0:11:16.839 You can follow me on social media at rich on Tech. 0:11:17.240 --> 0:11:22.000 I'm on Instagram, Facebook, and Twitter. Carol is up first. 0:11:22.000 --> 0:11:24.559 She's in Los Angeles. Welcome to the show. 0:11:25.400 --> 0:11:30.640 Oh hi Rich, Hi Coock. Question, So I have a laptop. 0:11:30.760 --> 0:11:34.640 It's an older one at Choshiba Satellite S fifty five 0:11:34.640 --> 0:11:37.160 fifty two sixty two. And I know you have given 0:11:37.200 --> 0:11:40.800 a good recommendation to take in to have the keyboard 0:11:40.840 --> 0:11:43.920 replace that you break it, I fix it or something 0:11:43.960 --> 0:11:46.319 like that. Sure, yep, went I went there, but I 0:11:46.360 --> 0:11:48.600 didn't have my laptop. I just wanted to check out 0:11:48.600 --> 0:11:53.320 the location. My problem is I'm computer literate enough to 0:11:53.559 --> 0:11:57.640 kind of transfer stuff on my external hard live. But 0:11:58.880 --> 0:12:01.440 do I need to do that or can I trust 0:12:01.440 --> 0:12:03.800 them if I read the stuff on? Or how much 0:12:03.840 --> 0:12:06.480 do I take off you know, I don't know enough 0:12:06.559 --> 0:12:10.040 to check if I take certain things off the laptop, 0:12:10.400 --> 0:12:14.120 if there's still other stuff still on there. Yeah, tax 0:12:14.240 --> 0:12:18.040 info or do you recommend that I need to just 0:12:18.080 --> 0:12:20.440 get a new I have to break down and get 0:12:20.440 --> 0:12:21.760 a new laptop or something. 0:12:22.640 --> 0:12:25.520 Well, well, I would never recommend getting something new when 0:12:25.760 --> 0:12:29.199 you can repair what you've got and it still works 0:12:29.200 --> 0:12:32.960 for you. So unless your laptop is totally you're just 0:12:33.120 --> 0:12:37.040 over it. I mean, so, for example, I've repaired two 0:12:37.080 --> 0:12:40.240 of my computers, and you know, the repairs were pretty 0:12:40.280 --> 0:12:42.680 expensive each time. I think they were like six hundred dollars. 0:12:42.880 --> 0:12:44.800 But the reality is a computer can last a very 0:12:44.840 --> 0:12:47.800 long time. And so if how much is this repair 0:12:47.840 --> 0:12:48.640 that you're looking. 0:12:48.480 --> 0:12:53.280 At, Oh, I went back in like December, like it 0:12:53.320 --> 0:12:54.400 was under two hundred bucks. 0:12:54.440 --> 0:12:56.679 Oh yeah, okay, so two hundred dollars. I mean, that's 0:12:56.720 --> 0:12:59.360 way cheaper than a new computer. Depends. So if this 0:12:59.559 --> 0:13:00.600 how old is this computer? 0:13:02.040 --> 0:13:05.360 It's probably at twenty seventeen. I'm just using an external 0:13:05.400 --> 0:13:09.720 keyboard because some of the keys started sticky oyes, I couldn't. 0:13:09.440 --> 0:13:11.840 Log in sure sure, so it's not working properly. 0:13:12.600 --> 0:13:14.680 And then yesterday I was trying to use it for 0:13:14.800 --> 0:13:19.160 something and it wasn't working. But I just kind of 0:13:19.480 --> 0:13:21.680 kind of googled and stuff and says, did you like 0:13:22.200 --> 0:13:25.880 not update your computer with the word updates because sometimes 0:13:25.880 --> 0:13:28.800 that's annoying. So I went back and once I updated it, 0:13:28.800 --> 0:13:31.520 it worked immediately, so that could have been. 0:13:31.760 --> 0:13:33.880 Okay, So, so is it working or is it not 0:13:33.920 --> 0:13:34.720 working the keyboard? 0:13:34.800 --> 0:13:37.600 So it's working. It's working fine, except for the keyboard. 0:13:37.600 --> 0:13:38.240 Okay, got it. 0:13:38.600 --> 0:13:40.480 So I still have a lot of ram on it 0:13:40.559 --> 0:13:41.640 and everything memory. 0:13:41.800 --> 0:13:44.080 So yeah. So the bottom line is if it's working 0:13:44.120 --> 0:13:46.920 for you and the computer is doing what you needed 0:13:46.920 --> 0:13:49.640 to do, I would probably spend the two hundred dollars 0:13:49.840 --> 0:13:53.319 and you know, in the meantime be planning your next computer, 0:13:53.480 --> 0:13:56.360 whether that's you know, five hundred, six hundred, one thousand dollars, 0:13:56.440 --> 0:13:58.240 and try to plan for that so that's not a 0:13:58.280 --> 0:14:01.080 surprise when it's time to upgrade. But for two hundred dollars, 0:14:01.120 --> 0:14:04.000 hopefully you get another, you know, two years out of 0:14:04.040 --> 0:14:05.960 this computer, let's say at least, and then of course 0:14:06.000 --> 0:14:08.160 it will still work afterwards. Maybe you can hand it 0:14:08.200 --> 0:14:11.760 down to someone install something like a Chrome os flex 0:14:11.800 --> 0:14:14.920 on it, which is like a chromebook kind of conversion 0:14:15.000 --> 0:14:18.720 software that doesn't need much to run. But first off, 0:14:18.760 --> 0:14:21.920 with your keyboard, if they just if they diagnose that 0:14:22.160 --> 0:14:25.040 it's actually a problem, that's fine, get it replaced. But 0:14:25.280 --> 0:14:27.400 before you do that, I would kind of give my 0:14:27.480 --> 0:14:30.360 computer a cleansing with some canned air. Just make sure 0:14:30.360 --> 0:14:32.880 you spray that kind of under the keyboard. Ninety nine 0:14:32.920 --> 0:14:36.160 percent of keyboard problems are chrumbs underneath the keys, and 0:14:36.240 --> 0:14:38.480 so I would just be gentle. But you can use 0:14:38.520 --> 0:14:42.480 a little bit of rubbing alcohol on a on a 0:14:42.640 --> 0:14:45.040 you know, just a very very light bit on like 0:14:45.320 --> 0:14:49.040 a cotton swab or a pad. Also, you can use 0:14:49.080 --> 0:14:52.520 like a wipe, but I would really ring it out 0:14:52.560 --> 0:14:54.320 because you do not want to put like a wet 0:14:54.360 --> 0:14:57.280 lisol wipe on your computer. That's super wet. I've done 0:14:57.280 --> 0:14:59.720 it before many many years ago, and it fried the 0:14:59.800 --> 0:15:03.080 key So do not do that. But you can gently 0:15:03.120 --> 0:15:06.640 put a moist you know, a very very light, lightly 0:15:06.720 --> 0:15:09.360 moistened toilet on there to kind of clean things up. 0:15:09.640 --> 0:15:11.960 Blow it off and see if that helps with the keyboard. 0:15:12.000 --> 0:15:15.320 If it doesn't, yes, So to answer your original question, 0:15:15.440 --> 0:15:17.840 before you bring this computer in, you want to full 0:15:17.880 --> 0:15:20.680 back above the hard drive and it's not about them 0:15:21.120 --> 0:15:23.400 necessarily snooping on your drive, but they may have to 0:15:23.440 --> 0:15:26.680 do things that impact your data. So do not give 0:15:26.720 --> 0:15:30.760 your password to anyone that is that is working on 0:15:30.800 --> 0:15:33.000 your computer. And if you do need to do that, 0:15:33.120 --> 0:15:35.240 make a separate account on your computer that they can 0:15:35.280 --> 0:15:37.960 log into if that becomes an issue. I brought my 0:15:38.040 --> 0:15:40.040 computer in one time. They know, they said, all right, 0:15:40.040 --> 0:15:42.080 what's your password for your computer? I was like, wait, 0:15:42.280 --> 0:15:44.280 I'm not giving you my password to my computer. That 0:15:44.320 --> 0:15:46.680 unlocks everything. I said, you got to work around that, 0:15:47.160 --> 0:15:49.200 and sure enough they were able to do that. But 0:15:49.280 --> 0:15:51.160 the reality is they may ask you to do it 0:15:51.200 --> 0:15:54.280 and you just say no or create a different account. 0:15:54.360 --> 0:15:56.680 I would also encrypt your hard drive before you send 0:15:56.720 --> 0:15:59.560 it in, and anything that you can offload to a 0:15:59.560 --> 0:16:02.640 different drive, like attacks. You know, anything you can put 0:16:02.640 --> 0:16:04.720 in the cloud, you can delete off your physical drive, 0:16:05.120 --> 0:16:07.080 but that's what I would do, and then back up 0:16:07.120 --> 0:16:10.760 the entire drive before you send it in, and that 0:16:10.840 --> 0:16:13.320 way you have an entire copy of your hard drive 0:16:13.360 --> 0:16:16.000 before you send it in. You can also log out 0:16:16.040 --> 0:16:17.880 of some of your accounts if you want, like log 0:16:17.920 --> 0:16:20.320 out of Google, log out of your main accounts on 0:16:20.360 --> 0:16:22.920 your web browser. Those are all good things to do. 0:16:23.440 --> 0:16:25.800 But these are all things that just make a lot 0:16:25.840 --> 0:16:29.040 of sense because you don't want this computer to be 0:16:29.160 --> 0:16:33.480 accessed in any way during the repair that you may 0:16:34.000 --> 0:16:36.880 get your files. And also at the same time, when 0:16:36.920 --> 0:16:39.080 they are accessing this computer, they may need to just 0:16:39.120 --> 0:16:41.880 pop out the drive or do some sort of formatting 0:16:41.920 --> 0:16:44.280 on that drive, and then you lose everything. So you 0:16:44.320 --> 0:16:47.160 just have to be prepared when you bring your computer 0:16:47.240 --> 0:16:49.840 in somewhere, you may not get it back in the 0:16:49.840 --> 0:16:52.560 same way that you send it in, and so you 0:16:52.640 --> 0:16:54.400 just need to know that all of your files may 0:16:54.400 --> 0:16:56.000 be gone when you get it back. So just if 0:16:56.080 --> 0:16:58.440 you have that in your mind and you're prepared for that, 0:16:58.520 --> 0:17:00.760 and you've got a backup, you'll be fine. But yeah, 0:17:00.800 --> 0:17:03.560 get it repaired to hundred bucks and you'll forget about 0:17:03.560 --> 0:17:04.920 it and then finally, in a couple of years you 0:17:04.920 --> 0:17:07.560 can get a new computer. Good question, Carol, Thanks a lot, 0:17:08.040 --> 0:17:10.600 all right. If you're returning something to Amazon, you might 0:17:10.760 --> 0:17:14.840 encounter a return fee. Amazon has started charging a return 0:17:14.920 --> 0:17:17.480 for some returns, and here's when they're gonna charge you. 0:17:17.920 --> 0:17:21.119 When they don't have a free option available in your area. 0:17:21.800 --> 0:17:24.600 These returns cost Amazon a lot of money. So if 0:17:24.640 --> 0:17:26.520 you're bringing it to a ups store and they've got 0:17:26.560 --> 0:17:29.520 an Amazon Fresh, a Coals or a Whole Food's near you, 0:17:29.800 --> 0:17:33.000 they may ask you for a one dollar return fee. 0:17:33.200 --> 0:17:35.159 So just keep that in mind if you're looking at 0:17:35.200 --> 0:17:38.600 your Amazon returns. Again, they're trying to make people return 0:17:38.720 --> 0:17:41.240 things less because people order a lot of stuff on 0:17:41.280 --> 0:17:43.479 Amazon and then they say, eh, I don't want this, 0:17:43.600 --> 0:17:46.280 I'm gonna return it, and that does cost Amazon money. 0:17:46.280 --> 0:17:48.480 And of course we know all tech companies are trying 0:17:48.480 --> 0:17:51.159 to save money right now, all right, Coming up next, 0:17:51.400 --> 0:17:54.440 we're gonna talk about juice jacking. You probably heard this 0:17:54.680 --> 0:17:58.360 scary warning from the FBI this week, right you shouldn't 0:17:58.400 --> 0:18:01.840 plug your phone into a publick USB port. I've got 0:18:01.920 --> 0:18:06.200 Dan goodin security expert at ours Technica. He's going to 0:18:06.280 --> 0:18:09.480 break it down and let you know can you safely 0:18:09.560 --> 0:18:11.720 plug in at the airport rich On Tech. 0:18:11.760 --> 0:18:18.359 Coming up next, Welcome back to rich On Tech. Joining 0:18:18.359 --> 0:18:22.280 me now is Dan goodin security editor at ours Technica. Dan, 0:18:22.320 --> 0:18:23.359 thanks so much for joining me. 0:18:24.000 --> 0:18:25.800 Hey, rich So let's. 0:18:25.640 --> 0:18:29.800 Talk about the story of the week, the scary FBI 0:18:29.960 --> 0:18:34.119 warning about juice jacking. FBI Denver put out a tweet 0:18:34.160 --> 0:18:38.320 that said avoid using free charging stations and airports, hotels 0:18:38.400 --> 0:18:41.720 or shopping centers. Ad actors have figured out ways to 0:18:41.840 --> 0:18:46.160 use public USB ports to introduce malware and monitoring software 0:18:46.200 --> 0:18:50.000 onto devices, Carry your own charger and USD cord and 0:18:50.119 --> 0:18:53.760 use an electrical outlet instead. Dan, you cover security for 0:18:53.840 --> 0:18:57.280 a living at ours Technica. What was your reaction when 0:18:57.320 --> 0:18:57.800 you saw this? 0:18:59.240 --> 0:19:03.440 Well, this is is kind of the old wives tale 0:19:03.480 --> 0:19:08.119 that comes up every eighteen months or so, and there 0:19:08.280 --> 0:19:13.080 is no evidence at all that these types of attacks 0:19:13.119 --> 0:19:17.879 are happening in airports or other types of public places. There's, 0:19:18.080 --> 0:19:22.240 in fact, no evidence that they're happening at all. You know, 0:19:22.359 --> 0:19:26.919 I can't I can't prove a negative, but you know, 0:19:27.080 --> 0:19:29.480 the burden is on them. They're making claims and they 0:19:29.480 --> 0:19:32.720 need to say how they know it, and you know, 0:19:32.840 --> 0:19:35.600 until then, I don't think people should pay much attention. 0:19:36.720 --> 0:19:39.440 Now, I've been covering checks for about ten years now, 0:19:39.520 --> 0:19:43.720 and I have never cited one report where I heard 0:19:43.800 --> 0:19:46.720 of this actually happening. But I've heard over the years 0:19:47.160 --> 0:19:49.760 the warnings about it, and so it's one of those 0:19:49.800 --> 0:19:51.720 things that when you hear this as an average person, 0:19:52.040 --> 0:19:54.480 you're now sitting there thinking, oh great, can I not 0:19:54.600 --> 0:19:57.840 plug into a public us B port? Is it not safe? 0:19:58.280 --> 0:20:02.439 Can you explain sort of? The FBI would tweet something 0:20:02.560 --> 0:20:03.000 like this. 0:20:04.480 --> 0:20:09.120 Well, you know, back in I don't know, twenty ten, 0:20:09.359 --> 0:20:11.480 two thousand and nine, maybe even a little bit later 0:20:11.560 --> 0:20:15.000 than that, iPhones and Android phones worked a lot differently. 0:20:15.000 --> 0:20:16.240 When you know, sometimes when. 0:20:16.119 --> 0:20:18.920 You would plug them into a computer, the computer would 0:20:18.960 --> 0:20:22.840 like immediately be able to you know, pull down files 0:20:22.960 --> 0:20:27.240 or do other types of things. Because both these platforms, 0:20:27.280 --> 0:20:30.800 you know, Android and iOS were pretty immature at the time, 0:20:32.680 --> 0:20:35.880 so you know there was a risk and hackers at 0:20:35.960 --> 0:20:40.399 hacker conferences would go and they bring fake uh you know, 0:20:40.520 --> 0:20:43.520 charging stations and they would actually do this kind of stuff, 0:20:44.000 --> 0:20:46.200 and you know it was at a hacker conference where 0:20:46.240 --> 0:20:50.359 that kind of stuff is pre game. So I you know, 0:20:51.320 --> 0:20:55.320 there was a risk at one time, but I would 0:20:55.359 --> 0:21:02.640 say in the last probably five years, basically all well 0:21:02.680 --> 0:21:07.840 certainly all iOS devices, all iPhones and iPads. I give 0:21:07.880 --> 0:21:11.000 you this very prominent uh you know pop up that 0:21:11.280 --> 0:21:14.119 wants that warns you what's about to happen and asks, 0:21:14.280 --> 0:21:14.560 you know. 0:21:14.520 --> 0:21:16.639 Do you want to let it happen? And you know, 0:21:16.680 --> 0:21:19.520 I think most people when they plug something in to 0:21:19.560 --> 0:21:21.520 get power and it suddenly says, you know, do you 0:21:21.560 --> 0:21:24.199 want to have your files access? You know, people say no, 0:21:24.359 --> 0:21:24.760 I don't. 0:21:26.000 --> 0:21:29.199 And Android it's a little bit different because you have 0:21:29.240 --> 0:21:32.320 so many different manufacturers that things can be different from 0:21:32.320 --> 0:21:35.320 phone to phone, but most of the you know, decent 0:21:35.400 --> 0:21:40.440 brands and up they also provide a very prominent warning, 0:21:41.520 --> 0:21:45.960 so you know, it's this isn't the easiest attack to 0:21:46.280 --> 0:21:47.440 for somebody to pull off. 0:21:47.840 --> 0:21:51.200 So I'm looking through Google News and this juice jacking 0:21:51.280 --> 0:21:55.520 story has pretty much gone viral, with every major media 0:21:55.600 --> 0:21:59.359 outlet saying that the FBI is warning against using public 0:21:59.400 --> 0:22:04.520 phone charge stations at airports malls, so don't I thought 0:22:04.560 --> 0:22:07.280 when I saw this that the FBI knew something that 0:22:07.359 --> 0:22:10.040 I didn't know. They saw an uptick. 0:22:09.640 --> 0:22:12.639 In this happening worldwide. 0:22:12.359 --> 0:22:14.119 And you're saying, that's just not the case. 0:22:14.359 --> 0:22:18.120 They didn't. I called the FBI and I asked them 0:22:18.240 --> 0:22:22.160 what their source was for all of this, and they said, oh, 0:22:22.480 --> 0:22:26.919 they directed me to the FCC and a page on 0:22:27.000 --> 0:22:30.520 the FCC dot gov website that had the same warning, 0:22:32.000 --> 0:22:34.560 and I, you know, they said, we don't really, you know, 0:22:34.600 --> 0:22:36.639 we don't know anything more than this is what the 0:22:36.720 --> 0:22:37.639 SEC is saying. 0:22:38.000 --> 0:22:40.920 So I called the SCC and I asked them pretty 0:22:41.000 --> 0:22:46.360 much the same questions, and they cited a two thy 0:22:46.640 --> 0:22:52.359 nineteen post from the Los Angeles District Attorney's Office that was, 0:22:52.640 --> 0:22:55.560 you know, warning of this thing, and that went up 0:22:55.600 --> 0:22:59.200 in twenty nineteen. It came down in twenty twenty one, 0:22:59.320 --> 0:23:03.919 about three weeks after my colleague at you know, our 0:23:04.160 --> 0:23:08.960 at tech Crunch, Zach Whittaker, reported that the LA District 0:23:08.960 --> 0:23:10.159 Attorney's Office had. 0:23:10.160 --> 0:23:14.040 Zero cases and that they were they had heard that 0:23:14.520 --> 0:23:16.800 there were cases on the East coast, but they couldn't 0:23:17.200 --> 0:23:20.520 point to them. They couldn't provide you know, law enforcement 0:23:21.080 --> 0:23:24.800 uh sources or anything that we could call and conferm it. So, 0:23:25.240 --> 0:23:28.680 you know, Zach went and reported this thing, and the 0:23:28.840 --> 0:23:32.159 LA District Attorney's Office goes and pulls it down. And 0:23:32.280 --> 0:23:36.440 here we are, uh, two years later, and we still have. 0:23:37.960 --> 0:23:40.840 The aftershocks of this thing, where people, you know, other 0:23:40.960 --> 0:23:43.960 law enforcement agencies keep on coming out and you know, 0:23:44.040 --> 0:23:45.240 spouting this nonsense. 0:23:46.440 --> 0:23:49.000 It seems a little irresponsible to me because we have 0:23:49.080 --> 0:23:51.639 enough to worry about with our smartphones, and we always 0:23:51.640 --> 0:23:55.720 hear about the dangers of you know, security in general 0:23:56.040 --> 0:23:56.480 and how we. 0:23:56.520 --> 0:23:57.760 Have to keep ourselves safe. 0:23:57.840 --> 0:24:00.720 So if there's something we don't have to worry about, 0:24:00.960 --> 0:24:02.280 why are they perpetuating this? 0:24:02.880 --> 0:24:06.760 What interest do they have in this? I think they want, 0:24:07.119 --> 0:24:09.800 you know, if your tax dollars at work. Quite frankly, 0:24:10.200 --> 0:24:12.320 I think they just want to look like they're trying 0:24:12.400 --> 0:24:15.880 and doing something. I don't think they have impure motives. 0:24:15.920 --> 0:24:19.160 I don't think, you know, I just think that, you know, 0:24:19.320 --> 0:24:22.399 so many people don't really know how to keep people 0:24:22.440 --> 0:24:25.240 safe online, and so they just say, you know, little 0:24:25.280 --> 0:24:28.080 platitudes or things that they've heard other people say. You know, 0:24:28.119 --> 0:24:31.119 they don't really know. And you know, the fact of 0:24:31.119 --> 0:24:33.959 the matter is is that humans are not good in 0:24:34.080 --> 0:24:39.680 general at assessing risk in a realistic way. We're very scared. 0:24:39.320 --> 0:24:42.680 About things that we hear happen on the news, even 0:24:42.760 --> 0:24:45.280 though the probability of them is very low. And then 0:24:45.440 --> 0:24:47.440 you know, the same people who are worried about these 0:24:47.480 --> 0:24:51.560 exotic risks are not wearing a seatbelt. They're doing things 0:24:51.560 --> 0:24:55.600 that are be much better worse for their security. So, 0:24:55.760 --> 0:24:58.520 you know, I mean, people need to think about their security, 0:24:58.520 --> 0:25:02.040 but they do not need to worry about a charging station. 0:25:03.040 --> 0:25:04.159 You know at the movie figure. 0:25:04.760 --> 0:25:08.920 What about these sort of accessories like a USB data 0:25:09.000 --> 0:25:12.240 blocker or a charge only cable. Do you even think 0:25:12.240 --> 0:25:14.359 that people need to do that or to carry their 0:25:14.400 --> 0:25:17.040 own portable battery? Do you think people need to do 0:25:17.080 --> 0:25:17.480 any of that? 0:25:19.320 --> 0:25:22.360 No, I mean I don't if I know people who 0:25:22.400 --> 0:25:24.480 do it. I know people who use these, you know, 0:25:24.520 --> 0:25:27.879 they call them USB condoms and things. It has just 0:25:28.000 --> 0:25:30.760 the charging portion of the court. It does not have 0:25:30.880 --> 0:25:34.679 the part that carries data. You know, they don't cost 0:25:34.680 --> 0:25:37.960 a lot. If it makes you feel better, by all. 0:25:37.800 --> 0:25:41.560 Means, get one. But I don't use one, and most 0:25:41.560 --> 0:25:47.800 of the people I know probably don't. So there's it's there. 0:25:47.840 --> 0:25:48.000 You know. 0:25:48.040 --> 0:25:51.719 Again, there are real threats out there, but these charging 0:25:51.800 --> 0:25:55.560 stations are you know, juice jacking is not one of them. 0:25:55.680 --> 0:25:58.240 All Right, we're talking with Dan Goodin security editor at 0:25:58.240 --> 0:26:00.800 Ours Technical. So, Dan, you said there are some real 0:26:00.920 --> 0:26:02.240 threats to people out there. 0:26:02.520 --> 0:26:03.160 What should the. 0:26:03.119 --> 0:26:05.920 Average person be concerned about when it comes to their 0:26:05.960 --> 0:26:09.479 security on their phones and digital devices? 0:26:10.040 --> 0:26:14.320 Well, two things first is update your device, make sure 0:26:14.320 --> 0:26:18.399 that you're running the latest available firmware, whether it's you know, 0:26:18.480 --> 0:26:23.919 Android or iOS, and do it religiously. 0:26:24.080 --> 0:26:24.240 You know. 0:26:24.320 --> 0:26:26.560 I mean, you don't have to update if the day 0:26:26.560 --> 0:26:28.680 it comes out, but you know, certainly within a week 0:26:29.640 --> 0:26:33.399 you should. You should never be running you know, you 0:26:33.440 --> 0:26:37.720 know Android or iOS, you know three or four versions earlier. 0:26:38.080 --> 0:26:40.159 So that's the first thing. The second thing is, you know, 0:26:40.240 --> 0:26:44.040 get your password house in order. But everybody I know 0:26:44.160 --> 0:26:48.960 has really bad password hygiene. They use the same password everywhere, 0:26:50.640 --> 0:26:55.080 They use weak passwords, things that are pretty easy to guess. 0:26:55.680 --> 0:26:55.879 You know. 0:26:56.640 --> 0:26:59.480 Really what people need to do is is do a 0:26:59.480 --> 0:27:02.720 little bit of research on something called a password manager 0:27:04.080 --> 0:27:08.920 and get one and use it and generate a separate 0:27:09.040 --> 0:27:13.119 password for every account they have. So you know, like 0:27:13.200 --> 0:27:17.200 a couple good password managers. One would be one password, 0:27:17.880 --> 0:27:20.160 this is one password and the other is a bit ward. 0:27:20.920 --> 0:27:24.080 So yeah, those are the two biggest things that people 0:27:24.160 --> 0:27:24.520 can do. 0:27:25.840 --> 0:27:28.800 But don't worry about the juice jacking. Charge your charge 0:27:28.800 --> 0:27:30.639 your phone at the airport without a worry. 0:27:31.680 --> 0:27:35.760 Yeah, yes, absolutely all right. 0:27:35.720 --> 0:27:38.680 Dan Good and security editor at Ours Technica, Thanks so 0:27:38.760 --> 0:27:41.119 much for joining me today. I appreciate it. 0:27:41.240 --> 0:27:41.960 Great talking to you. 0:27:42.080 --> 0:27:46.119 Rich all right, you're listening to rich on Tech. More 0:27:46.280 --> 0:27:49.000 of the show and your calls at Triple eight. Rich 0:27:49.080 --> 0:27:55.280 one on one after this, Welcome back to rich on Tech. 0:27:55.400 --> 0:27:59.560 Rich DeMuro here hanging out with you, talking technology at 0:27:59.600 --> 0:28:04.200 Triple Rich one oh one. That's eight eight eight seven 0:28:04.359 --> 0:28:08.359 four to two four one zero one. Email is also open. 0:28:09.200 --> 0:28:14.560 Hello at richon tech dot tv is the email address 0:28:14.600 --> 0:28:19.200 to send it to. Let's go to Diane in Pineland, Texas. Diane, 0:28:19.240 --> 0:28:19.960 you're on with Rich. 0:28:20.880 --> 0:28:25.600 Good morning or good afternoon. I have a desktop computer 0:28:25.640 --> 0:28:30.600 that was rebuilt and purchased it in twenty eighteen. It's 0:28:30.680 --> 0:28:33.159 running on Windows ten. I can't do it to Windows 0:28:33.200 --> 0:28:37.840 eleven update. But I'm sitting here at my desk and 0:28:37.880 --> 0:28:40.920 it keeps coming on by itself and turning off by itself. 0:28:42.920 --> 0:28:45.360 What and you're not touching anything on it? 0:28:45.960 --> 0:28:48.680 No, it just comes on for about two to five 0:28:48.720 --> 0:28:49.720 seconds and goes off. 0:28:50.440 --> 0:28:53.000 And what uh okay, so this is running Windows ten 0:28:53.840 --> 0:28:55.800 and what is it doing when it turns on? 0:28:56.800 --> 0:28:59.040 It just comes on. I don't have the monitor on, 0:28:59.360 --> 0:29:01.320 so it just comes on and it goes on. 0:29:01.520 --> 0:29:03.720 Okay, So you hear kind of like the hard drive 0:29:03.920 --> 0:29:06.160 spinning up and it kind of makes a fan sound 0:29:06.200 --> 0:29:07.200 and then it goes back off. 0:29:07.640 --> 0:29:08.880 Yes, I think it's got a. 0:29:08.800 --> 0:29:15.040 Demon Well, it could have you tried. Okay, so a 0:29:15.080 --> 0:29:18.120 couple things here. How when this only started once you 0:29:18.120 --> 0:29:18.760 got it fixed? 0:29:19.920 --> 0:29:20.080 Uh? 0:29:20.160 --> 0:29:22.560 No, it just started in the last month. 0:29:23.120 --> 0:29:23.440 Okay. 0:29:24.040 --> 0:29:26.280 It needs to do its Windows eleven update, but it 0:29:26.280 --> 0:29:28.360 doesn't have the proper equipment to do it, so I 0:29:28.520 --> 0:29:30.520 keep delaying the Window's eleven update. 0:29:31.080 --> 0:29:32.840 Now, what do you mean it doesn't have the proper equipment. 0:29:33.160 --> 0:29:35.120 It doesn't have the specs that you need. 0:29:35.600 --> 0:29:36.840 Yes, it doesn't have a specs. 0:29:36.920 --> 0:29:39.520 Okay, So here's what I would do to get the 0:29:39.520 --> 0:29:42.760 demon out of this machine. Okay, so this is what 0:29:42.880 --> 0:29:46.920 I would the the steps I would take is, first off, 0:29:46.960 --> 0:29:49.480 I would go through and I assume that they're I 0:29:49.520 --> 0:29:52.520 assume your computer's waking up to do something, and so 0:29:52.800 --> 0:29:55.920 it's probably a program that is trying to reach out 0:29:56.000 --> 0:29:58.600 onto the Internet and when it wants to do that. 0:29:59.000 --> 0:30:00.960 Since this is the desktop, it's pretty much always on. 0:30:01.680 --> 0:30:04.600 It's just kind of spinning up and it's checking whatever 0:30:04.640 --> 0:30:06.520 it needs to check, and then it's going back into 0:30:06.600 --> 0:30:10.560 its hibernation mode. So first off, I would make sure 0:30:10.560 --> 0:30:12.320 that you have all of your updates that you can 0:30:12.440 --> 0:30:14.440 install in this computer, make sure it's up to date, 0:30:15.400 --> 0:30:17.920 restart it, and then I would go through and I 0:30:17.920 --> 0:30:21.000 would uninstall any program that I do not recognize. So 0:30:21.040 --> 0:30:26.040 go into the programs directory and just uninstall anything that 0:30:26.080 --> 0:30:28.880 you don't recognize. You don't need any programs that you 0:30:28.920 --> 0:30:30.800 might have added in the last couple of weeks that 0:30:30.880 --> 0:30:33.840 this started happening with, and just get rid of those. 0:30:34.760 --> 0:30:37.520 Then I would restart my computer once again. If it's 0:30:37.520 --> 0:30:42.000 still happening, I would go into the sleep basically the 0:30:42.040 --> 0:30:45.120 sleep settings on your computer. You have Windows ten, so 0:30:45.240 --> 0:30:48.200 go into settings and then it's under power and sleep 0:30:48.680 --> 0:30:51.080 and so in those settings, you'll see that there's a 0:30:51.120 --> 0:30:54.440 couple of ones that are probably the most prominent, which 0:30:54.480 --> 0:30:56.560 is screen, So that's going to say how long it 0:30:56.600 --> 0:30:59.040 takes before the screen turns off, you know, goes dark 0:30:59.080 --> 0:31:01.800 after you stop using it. And then sleep will say 0:31:01.800 --> 0:31:03.960 how long your device will stay up before it goes 0:31:04.000 --> 0:31:07.440 to sleep. And then if you really want to see 0:31:07.520 --> 0:31:10.160 all of the settings, go into the additional power settings 0:31:10.720 --> 0:31:13.080 and kind of take a look through all of those things. 0:31:13.960 --> 0:31:16.480 And there are settings for you know, where it wakes 0:31:16.560 --> 0:31:19.200 up on network, where it wakes up to do things. 0:31:19.680 --> 0:31:22.040 So go into all of those settings and make sure 0:31:22.120 --> 0:31:25.200 they all look right. And then if this continues to 0:31:25.240 --> 0:31:29.920 happen at that point, I'm not sure. So I do 0:31:30.040 --> 0:31:32.520 know that computers do wake up to do things every 0:31:32.520 --> 0:31:34.880 once in a while, install updates and things like that, 0:31:34.960 --> 0:31:37.160 and maybe a computer program is on there that wants 0:31:37.200 --> 0:31:40.000 to do something. So that's those are the steps that 0:31:40.040 --> 0:31:41.760 I would take, and I think that's probably going to 0:31:41.800 --> 0:31:44.640 fix your situation. Now. If your computer is going to 0:31:44.680 --> 0:31:47.120 sleep when you don't want it to, there are little 0:31:47.200 --> 0:31:51.720 programs that can keep your computer awake even though you 0:31:51.720 --> 0:31:53.920 don't want it to be awake. I've got one online 0:31:54.080 --> 0:31:59.280 called aptly called Amphetamine, and when I click this on, 0:31:59.520 --> 0:32:01.280 for instance, right now, I turn it on before I 0:32:01.280 --> 0:32:03.800 start the radio show, and I say, do not go 0:32:03.880 --> 0:32:07.400 to sleep. And I can set it for indefinitely, minutes, hours, 0:32:08.080 --> 0:32:10.000 and all kinds of different things, but I set it 0:32:10.000 --> 0:32:11.920 for about three hours the time of the show, so 0:32:11.960 --> 0:32:15.440 my computer does not go to sleep at all the 0:32:15.640 --> 0:32:17.960 entire time I'm on the air. And then there's other 0:32:18.000 --> 0:32:20.560 times when I'm uploading something to dropbox, I may want 0:32:20.560 --> 0:32:23.080 it to continue that upload without going to sleep, and 0:32:23.120 --> 0:32:25.000 so I'll just say, hey, stay on for the next hour. 0:32:25.320 --> 0:32:27.360 But there are third party apps that can help you 0:32:27.400 --> 0:32:30.600 do that. They often have names like caffeine, caffe e, 0:32:30.880 --> 0:32:35.400 and petamine, So think drugs that keep you awake, and 0:32:35.440 --> 0:32:37.959 you might be able to find the programs to install 0:32:37.960 --> 0:32:41.120 in your computer that do that. But Diane, I don't 0:32:41.160 --> 0:32:44.520 think your computer is possessed, although these computers sometimes do 0:32:44.600 --> 0:32:47.640 feel that way. So good question, and thanks for calling in, Toda. 0:32:47.640 --> 0:32:52.240 I do appreciate that. All right, let's talk about the 0:32:52.400 --> 0:32:57.320 latest streaming service to grace the streaming waves. It is 0:32:57.440 --> 0:33:03.280 called Max. This is from Warner Brothers and Discovery. So 0:33:03.320 --> 0:33:05.920 if you have HBO Max, yes, you will be getting 0:33:05.920 --> 0:33:09.040 access to a new streaming service starting May twenty third. 0:33:09.200 --> 0:33:13.600 It's just called Max. What's it going to have all 0:33:13.800 --> 0:33:20.520 kinds of stuff HBO original shows, Warner Brothers movies, Max Originals, 0:33:20.600 --> 0:33:24.240 that's the stuff from the original HBO Max, the DC Universe, 0:33:24.800 --> 0:33:33.000 Harry Potter, HGTV, Food Network, Discovery Channel, tlc ID which 0:33:33.040 --> 0:33:36.560 is very very popular, the crime stuff people love that programming. 0:33:36.920 --> 0:33:41.200 That will all be on Max. Now they used to 0:33:41.240 --> 0:33:45.239 have HBO Max and Discovery Plus. This is pretty much 0:33:45.360 --> 0:33:49.160 e merging of those two streaming services, which, by the way, 0:33:49.240 --> 0:33:51.880 I don't think they've given a date for both of 0:33:51.920 --> 0:33:54.640 those to go away just yet. But if you have 0:33:54.840 --> 0:33:58.880 HBO Max currently, you'll get access to Max at your 0:33:58.920 --> 0:34:03.680 same price, at least for now. HBO Max launched on 0:34:03.720 --> 0:34:07.080 May twenty seventh, twenty twenty. It feels like it was 0:34:07.160 --> 0:34:09.720 just yesterday and now already this is kind of merging 0:34:09.800 --> 0:34:12.719 into or morphing, i should say, into something else. So 0:34:12.840 --> 0:34:17.360 three pricing options for the new Max the ad LTE version, 0:34:17.400 --> 0:34:20.680 which means you're gonna have ADS with your programming. That's 0:34:20.800 --> 0:34:22.920 nine to ninety nine a month or one hundred dollars 0:34:22.920 --> 0:34:26.600 for the year. And I would recommend if you can, 0:34:27.560 --> 0:34:29.320 if you can do it, pay in advance for the 0:34:29.360 --> 0:34:31.799 whole year, because if you're going to be subscribing to 0:34:31.840 --> 0:34:34.160 this for a while over time, you will save a 0:34:34.160 --> 0:34:36.240 lot of money. It's like eight thirty a month versus 0:34:36.280 --> 0:34:41.120 ten bucks, and it's a dollar sixty every month. Two 0:34:41.239 --> 0:34:45.480 concurrent streams for that ten eighty resolution, no offline downloads 0:34:45.480 --> 0:34:47.239 which means if you're flying on a plane, you can't 0:34:47.239 --> 0:34:50.759 bring this with you. And five point one surround sound. Now, 0:34:50.800 --> 0:34:53.719 if you want to upgrade to the next plan, it's 0:34:53.760 --> 0:34:57.080 called Max AD free. That's sixteen dollars a month or 0:34:57.080 --> 0:34:59.839 one hundred and fifty dollars for the year that gives 0:34:59.840 --> 0:35:04.560 you two streams at once, ten eighty resolution, thirty downloads offline, 0:35:04.600 --> 0:35:07.480 and five point one that's actually a little bit worse 0:35:07.520 --> 0:35:10.680 than what you're currently getting, and they only guaranteed if 0:35:10.680 --> 0:35:12.960 you're currently paying for that sixteen dollars a month with 0:35:13.120 --> 0:35:15.719 HBO Max, that you're only going to get that for 0:35:15.800 --> 0:35:18.799 six months guaranteed before they have the option to change 0:35:18.840 --> 0:35:21.279 it to this lesser plan that's not as good for 0:35:21.360 --> 0:35:23.200 the same price you're paying, by the way, because right 0:35:23.239 --> 0:35:26.440 now you're getting three streams plus four K plus ATMOS, 0:35:26.640 --> 0:35:28.960 so that's gonna be downgraded if you want those things. 0:35:29.400 --> 0:35:31.719 Guess what you're going to be paying more for the 0:35:31.840 --> 0:35:34.200 ultimate ad free plan, which is twenty dollars a month 0:35:34.280 --> 0:35:36.479 or two hundred dollars a year, that gives you four 0:35:36.520 --> 0:35:39.880 streams at the same time, four K resolution, one hundred 0:35:39.880 --> 0:35:44.480 off line downloads Dolby atmost. So again, you're only guaranteed 0:35:44.480 --> 0:35:46.840 if you're a subscriber right now, to get your current 0:35:46.920 --> 0:35:51.040 features for six months following launch. But this is the thing, 0:35:51.040 --> 0:35:54.040 they're going to have more than forty new titles and 0:35:54.120 --> 0:35:57.520 seasons every month. That's a lot of programming they're really 0:35:57.560 --> 0:36:01.879 taking on Netflix right here, things like Harry Potter, a 0:36:01.920 --> 0:36:04.880 prequel to the Game of Thrones, a new comedy series 0:36:04.880 --> 0:36:07.359 from the folks behind Big Bang Theory, or I Guess 0:36:07.440 --> 0:36:11.279 the World of Big Bang Theory, Magnolia Networks, Fixer Upper, 0:36:11.320 --> 0:36:16.560 The Hotel, TLC's Love and Translation, a whole bunch of stuff. 0:36:17.080 --> 0:36:19.480 But again, this all starts on May twenty third. If 0:36:19.480 --> 0:36:22.000 you have HBO Max, you don't need to change a thing. 0:36:22.400 --> 0:36:25.040 You just need to know that on May twenty third 0:36:25.360 --> 0:36:27.680 you may have to download a new app called Max. 0:36:28.000 --> 0:36:30.200 I'm not sure if they're just gonna morphit into Max, 0:36:30.440 --> 0:36:32.239 but it sounds like right now you're gonna have to 0:36:32.239 --> 0:36:34.560 download a new app and kind of switch over. All 0:36:34.560 --> 0:36:38.239 of your history and watch list will switch over to 0:36:38.280 --> 0:36:42.560 the new the new streaming service. But again, just so 0:36:42.640 --> 0:36:44.680 many changes with this stuff. It's tough to keep up 0:36:44.719 --> 0:36:48.560 with it because there are many many changes all right, 0:36:48.600 --> 0:36:50.959 coming up more of your calls at Triple eight Rich 0:36:51.040 --> 0:36:54.640 one oh one eight eight eight seven four to two 0:36:55.280 --> 0:36:59.040 four one zero one. You are listening to Rich on 0:36:59.080 --> 0:37:09.160 Tech KFI Am six forty heard everywhere on the iHeartRadio app. 0:37:13.960 --> 0:37:17.279 Welcome back to rich on tech Rich DeMuro here hanging 0:37:17.320 --> 0:37:20.560 out with you at triple eight Rich one oh one. 0:37:20.680 --> 0:37:23.960 That's eight eight eight seven four to two four to 0:37:23.960 --> 0:37:28.360 one zero one. Email also open hello at rich on 0:37:28.520 --> 0:37:31.399 tech dot tv. Did you know you can also listen 0:37:31.400 --> 0:37:34.239 to this show as a podcast. Be sure to subscribe. 0:37:34.360 --> 0:37:37.560 Just go to my website rich on tech dot tv. 0:37:37.680 --> 0:37:40.880 Click the podcast icon. There are show notes and links 0:37:40.920 --> 0:37:42.640 to everything I mentioned. 0:37:43.600 --> 0:37:43.680 Uh. 0:37:43.840 --> 0:37:49.640 This week, I upgraded my smart home because Google finally 0:37:49.680 --> 0:37:52.640 came out with the feature I have been waiting for forever, 0:37:53.560 --> 0:37:58.120 and that is support for motion sensors. This is something 0:37:58.160 --> 0:38:03.560 that was supported by Apple's Home Kit and also Amazon's 0:38:03.640 --> 0:38:07.200 you know, I don't want to say the word a 0:38:07.200 --> 0:38:10.960 alex a platform, and so you've been able to do 0:38:11.040 --> 0:38:14.839 motion sensing with all of those platforms, but Google never 0:38:15.080 --> 0:38:18.520 natively supported it. And so I just happened to look 0:38:18.520 --> 0:38:20.120 inside the Google Home app and I was like, let 0:38:20.160 --> 0:38:22.759 me take another look here, and sure enough, you can 0:38:22.760 --> 0:38:25.680 now do routines based on motion. So I went through 0:38:25.719 --> 0:38:27.879 and it ruined my whole day. I just went through 0:38:27.880 --> 0:38:31.239 and started redoing everything because I've got certain lights I 0:38:31.280 --> 0:38:32.919 want to come on when you walk by a motion 0:38:33.040 --> 0:38:35.440 sensor turn off when you're you know, forget to turn 0:38:35.480 --> 0:38:37.839 them off. All that good stuff. So if you've got 0:38:37.880 --> 0:38:41.480 Google Home and you've been waiting for motion sensor support, 0:38:41.600 --> 0:38:43.160 it is now there. I don't know when it came 0:38:43.239 --> 0:38:45.880 to the app or when it came to the system, 0:38:46.040 --> 0:38:49.120 but it's there. And all of these home smart home 0:38:49.160 --> 0:38:51.520 systems are getting a lot better thanks to something called 0:38:51.600 --> 0:38:56.520 Matter and Thread. So Matter is this new standard that 0:38:56.760 --> 0:39:03.280 is really phenomenal because it is now a standard across Amazon, Google, 0:39:04.000 --> 0:39:07.160 and Apple, which means if you buy a device like 0:39:07.200 --> 0:39:10.000 a plug or a light, they will now work with 0:39:10.400 --> 0:39:12.920 all and Samsung by the way, they will work with 0:39:13.080 --> 0:39:17.520 all of those different smart home platforms, which is really 0:39:17.560 --> 0:39:20.880 really cool because if you start with Apple and you 0:39:20.880 --> 0:39:23.040 get all the stuff that's Matter, and then you say, eh, 0:39:23.080 --> 0:39:25.640 I'm switching Android, I'm switching a Google, you can now 0:39:25.680 --> 0:39:28.480 switch all of your smart home stuff over to Google. 0:39:28.920 --> 0:39:31.279 Or if you say I'm starting with alex A, you know, 0:39:31.360 --> 0:39:34.680 Amazon's platform, and then you want to switch over to Google, 0:39:34.800 --> 0:39:37.359 you can do that. So it's really smart that all 0:39:37.400 --> 0:39:40.200 of these big companies have come together and said, okay, fine, 0:39:40.600 --> 0:39:44.080 we will all decide on one standard. That works with everything. 0:39:44.440 --> 0:39:48.160 And I set up my first Matter smart plug yesterday 0:39:48.640 --> 0:39:50.720 and it worked like a charm. You just scan a QR. 0:39:50.840 --> 0:39:52.680 It actually found it as soon as I opened the app. 0:39:52.719 --> 0:39:54.920 I plugged it in, opened up the Google Home app 0:39:54.960 --> 0:39:56.000 and I said, Hey, do you want to set up 0:39:56.080 --> 0:39:59.000 this plug? I said yes, And you scan a QR 0:39:59.040 --> 0:40:01.440 code on the plug and it is set up very 0:40:01.520 --> 0:40:05.680 very quickly. So thank you tech companies for actually working 0:40:05.719 --> 0:40:09.120 together for once. We live in so many silos with 0:40:09.160 --> 0:40:13.120 this tech stuff that it's refreshing when stuff works together. 0:40:13.719 --> 0:40:16.120 All right, Phone lines open triple eight Rich one oh 0:40:16.200 --> 0:40:19.120 one eight eight eight seven four to two four to 0:40:19.160 --> 0:40:23.520 one zero one, John and mission Viejo. You're on the line. 0:40:23.640 --> 0:40:25.000 Welcome to rich on Tech. 0:40:26.080 --> 0:40:29.920 Oh, thank you for taking my call. I have a desktop. 0:40:30.280 --> 0:40:34.279 It's an all in one Lenovo. It's running eight point one, 0:40:34.680 --> 0:40:38.400 and what I'm trying to do is to avoid buying 0:40:38.560 --> 0:40:42.480 a brand new one so that way I can run 0:40:43.480 --> 0:40:48.759 Windows eleven. So I was wondering if I can install 0:40:49.520 --> 0:40:53.480 Windows eleven on my current all in one and just 0:40:53.480 --> 0:40:55.600 get rid of eight point one all together. So I 0:40:55.600 --> 0:40:59.400 need to know where I can find my system requirements 0:40:59.600 --> 0:41:01.480 for Windows eleven. 0:41:01.719 --> 0:41:03.600 Yeah, they used to have a website that you can 0:41:03.640 --> 0:41:06.680 go to and check, but it does not run on 0:41:06.800 --> 0:41:10.680 Windows eight point one. So you can look at the specs, 0:41:10.719 --> 0:41:13.480 but you can't do the automatic system checker that they 0:41:13.520 --> 0:41:16.400 have for the rest of the computers. Now, is your 0:41:16.400 --> 0:41:18.480 computer giving you a message that you can upgrade to 0:41:18.480 --> 0:41:19.160 Windows ten? 0:41:20.239 --> 0:41:20.439 No? 0:41:20.920 --> 0:41:23.640 Okay, have you tried upgrading to Windows ten in the settings? 0:41:23.680 --> 0:41:25.080 Does it give you that option when you go to 0:41:25.080 --> 0:41:26.480 your update settings? 0:41:26.920 --> 0:41:28.799 I don't know. I would have to look. 0:41:28.880 --> 0:41:31.680 Okay, So first thing I would do, probably the easiest thing, 0:41:31.800 --> 0:41:35.200 is to migrate to Windows ten first, and then once 0:41:35.239 --> 0:41:38.080 you it's kind of like a leaping or climbing a ladder. 0:41:38.320 --> 0:41:40.560 First you want to get to ten, and then you 0:41:40.560 --> 0:41:43.120 can jump to eleven. You can leap frog ten and 0:41:43.160 --> 0:41:45.560 go directly to eleven, but it's a lot more complicated 0:41:45.880 --> 0:41:48.479 and your computer may not support this. How many years 0:41:48.520 --> 0:41:49.400 old is this computer? 0:41:49.920 --> 0:41:53.640 Oh? My goodness, probably about three to four years. 0:41:53.680 --> 0:41:56.360 Well, that's not that old. I mean that's in computer world. 0:41:56.400 --> 0:41:59.120 That's not I mean, yes, it's older, but it's not 0:41:59.280 --> 0:42:02.719 like ten years. So there are some basic requirements for 0:42:02.719 --> 0:42:05.600 Windows eleven that are different from Windows ten. Is there 0:42:05.640 --> 0:42:08.399 a reason why you want Windows eleven versus Windows ten. 0:42:08.480 --> 0:42:09.480 Is it just because it's newer? 0:42:11.160 --> 0:42:14.319 Yes? And the EOL, as you told me before for 0:42:14.400 --> 0:42:16.120 Windows ten, is going to end in a couple of 0:42:16.239 --> 0:42:16.920 years anyway. 0:42:17.200 --> 0:42:18.799 Yeah, But I mean you still get I think it's 0:42:18.800 --> 0:42:20.919 like twenty twenty five, so you still got a good, 0:42:21.000 --> 0:42:23.520 you know, two and a half years to go. I think, 0:42:23.560 --> 0:42:25.640 I don't I don't know the exact let me say 0:42:25.640 --> 0:42:30.400 Windows Windows ten end of life. It is October fourteenth, 0:42:30.440 --> 0:42:32.600 twenty twenty five, so you've got, you know, two and 0:42:32.600 --> 0:42:35.680 a half years to go, So I would okay, So 0:42:35.719 --> 0:42:37.160 what I would do is I would first see if 0:42:37.200 --> 0:42:39.720 this computer can get to Windows ten from the native 0:42:39.840 --> 0:42:43.200 kind of Windows Update screen, and that's going to be 0:42:43.239 --> 0:42:45.480 the easiest way. Once you get to Windows ten, you 0:42:45.480 --> 0:42:49.040 can keep everything updated if you If it works with 0:42:49.080 --> 0:42:51.320 Windows ten, that's great, And if it can't go to eleven, 0:42:51.360 --> 0:42:52.879 that's fine. You still got two and a half more 0:42:52.920 --> 0:42:55.920 years ahead of you to plan for a new system. 0:42:56.280 --> 0:42:58.399 The main thing about Windows eleven is there are two 0:42:58.440 --> 0:43:01.520 things that it requires that are a little bit trickier, 0:43:01.719 --> 0:43:05.120 and it comes to security, and so it's a system 0:43:05.200 --> 0:43:09.799 firmware that is a secure boot capable, which is like 0:43:09.920 --> 0:43:13.280 a next level thing that some of the older computers 0:43:13.320 --> 0:43:18.080 didn't have. And then this TPM Trusted Platform Module version 0:43:18.120 --> 0:43:20.280 two point zero, and again a lot of the older 0:43:20.320 --> 0:43:23.759 computers didn't have that. So your computer may or may 0:43:23.800 --> 0:43:26.640 not have those things. It's not easy to check to 0:43:26.719 --> 0:43:28.920 see if you have those unless you can go to 0:43:28.960 --> 0:43:31.800 Windows ten and then you can do the Windows eleven checker. 0:43:33.400 --> 0:43:35.480 But I would try to go to your settings, your 0:43:35.520 --> 0:43:38.040 software update settings and see if Windows ten can run, 0:43:38.480 --> 0:43:40.520 and then get there and then see if it gives 0:43:40.520 --> 0:43:42.879 you the option for Windows eleven, and then go there. 0:43:43.600 --> 0:43:46.800 If you cannot run Windows ten or eleven on this computer, 0:43:47.480 --> 0:43:50.240 you may want to install something called Chrome os flex. 0:43:50.239 --> 0:43:50.840 Have you heard of that? 0:43:51.800 --> 0:43:51.960 No? 0:43:52.040 --> 0:43:52.520 I have not. 0:43:52.680 --> 0:43:53.840 Have you heard of a chromebook? 0:43:54.440 --> 0:43:54.600 Oh? 0:43:54.680 --> 0:43:55.000 Yes? 0:43:55.120 --> 0:43:58.440 Okay, So basically this will turn this computer into a chromebook. 0:43:58.840 --> 0:44:01.200 And what that means is that you'll get access to 0:44:02.000 --> 0:44:04.080 pretty much all of the things you can do on 0:44:04.080 --> 0:44:06.800 a chromebook, which is pretty much a glorified web browser. 0:44:07.280 --> 0:44:10.040 But unless you're running anything special, do you do anything 0:44:10.040 --> 0:44:11.720 on this computer besides the web? 0:44:13.000 --> 0:44:15.080 No? Just web and some financial stuff. 0:44:15.200 --> 0:44:18.560 Yeah, So I mean you're probably using mostly web applications. 0:44:18.560 --> 0:44:21.440 So if you can't get to Windows ten or eleven 0:44:21.480 --> 0:44:23.759 on this computer, you can still squeeze a lot of 0:44:23.800 --> 0:44:26.759 life out of it by installing Chrome os Flex. It's 0:44:26.840 --> 0:44:30.240 pretty easy to install. It works on a wide variety 0:44:30.280 --> 0:44:35.680 of computers, both Mac and PC, and the installation when 0:44:35.680 --> 0:44:37.160 I did it, you can run it right off a 0:44:37.280 --> 0:44:40.480 USB drive and it's pretty simple, and it's free. By 0:44:40.480 --> 0:44:42.959 the way. It's put out by Google. So I haven't 0:44:43.000 --> 0:44:44.799 tested it in a while because I tested it when 0:44:44.800 --> 0:44:47.000 it first came out and I just wanted to see 0:44:47.040 --> 0:44:49.480 how it runs. It was a little bit choppy and flaky, 0:44:49.920 --> 0:44:51.880 but it's been a couple of years now and I 0:44:51.880 --> 0:44:54.480 think things have gotten better, so I would look into 0:44:54.520 --> 0:44:57.360 those things. So you've got your list now, Jean, of 0:44:57.400 --> 0:44:58.040 things you got to do. 0:44:59.640 --> 0:45:03.600 Yeah, I'm thinking I'm just may. I just may go 0:45:03.640 --> 0:45:04.960 ahead and just buy a whole news. 0:45:05.120 --> 0:45:07.480 No, no, no, don't buy the new system. Try look. 0:45:07.760 --> 0:45:09.719 The number one thing to do is just go to 0:45:09.840 --> 0:45:12.719 Windows type, you know, press the Windows key and then 0:45:12.760 --> 0:45:16.000 type in or navigate to Windows Update. See what it 0:45:16.080 --> 0:45:18.480 gives you there. If it gives you the Windows ten option, 0:45:19.080 --> 0:45:22.279 then you can upgrade to Windows ten very easily, and 0:45:22.320 --> 0:45:24.399 then you can just stop and take a breather. Take 0:45:24.440 --> 0:45:27.120 a breather for six months, and then you can check 0:45:27.160 --> 0:45:28.800 out and see if you can go to Windows eleven. 0:45:28.840 --> 0:45:31.120 There's no need to go to Windows eleven right now. 0:45:31.200 --> 0:45:33.160 And if none of those things work, just go to 0:45:33.200 --> 0:45:37.280 the Chrome, Google Chrome os Flex and if you're comfortable 0:45:37.320 --> 0:45:40.279 with downloading software to USB drive, I guarantee you can 0:45:40.280 --> 0:45:42.680 get this installed in your computer. And if all those 0:45:42.719 --> 0:45:45.399 things don't work, yes, then you can find yourself at 0:45:45.400 --> 0:45:47.200 the store and get a new computer. But try to 0:45:47.239 --> 0:45:48.600 give this computer some new life. 0:45:49.320 --> 0:45:51.640 Okay, Well, thank you very much for the information. I 0:45:51.680 --> 0:45:52.440 really appreciate it. 0:45:52.440 --> 0:45:54.680 All right, John, thanks for listening there, and miss Mission 0:45:54.760 --> 0:45:59.279 Vieho do appreciate that, okay. So let me just give 0:45:59.280 --> 0:46:03.400 you an update on this whole Western Digital hacking situation. 0:46:03.680 --> 0:46:06.000 So Western Digital I talked about a couple weeks ago 0:46:06.040 --> 0:46:10.440 that their systems were down. You couldn't access the cloud 0:46:10.600 --> 0:46:13.600 on all their drives, all their connected drives. I got 0:46:13.600 --> 0:46:17.000 a message from Western Digital that the online services are 0:46:17.080 --> 0:46:20.320 back up and running. So if you have Western Digital, 0:46:20.360 --> 0:46:24.279 MyCloud or a sand disc eb you can get back 0:46:24.360 --> 0:46:28.000 into your drives. From the web. So that's the good news. 0:46:28.360 --> 0:46:31.239 The bad news is the hackers that did this say 0:46:31.239 --> 0:46:34.600 they've got about ten terabytes of stolen data from the company, 0:46:34.920 --> 0:46:39.080 including a whole bunch of customer information, according to tech Crunch, 0:46:39.480 --> 0:46:42.360 and they want Western Digital to pay them a minimum 0:46:42.400 --> 0:46:46.080 of eight figures in exchange for not publishing the stolen data. 0:46:46.520 --> 0:46:49.279 What does this mean for you? It means that immediately 0:46:49.680 --> 0:46:53.640 you should be changing your password for anything Western Digital related, 0:46:54.000 --> 0:46:56.400 and you should also be taking sort of an account 0:46:56.480 --> 0:46:59.520 of what you have stored in your Western Digital drives 0:47:00.080 --> 0:47:03.200 and just know that there could be a potential breach 0:47:03.280 --> 0:47:07.000 of some of those files. Will it happen, We don't know, 0:47:07.880 --> 0:47:09.680 but you have to kind of see what you have. 0:47:09.760 --> 0:47:12.040 If it's just your pictures and things like that, okay, 0:47:12.520 --> 0:47:15.160 not the end of the world. Obviously, we store a 0:47:15.160 --> 0:47:17.520 lot of stuff in our photo collections, so it could 0:47:17.520 --> 0:47:20.440 be pictures of your driver's license, social scurity number, all 0:47:20.480 --> 0:47:23.120 that stuff. There's a potential for this stuff to get out. 0:47:23.840 --> 0:47:27.680 Western Digital has not said what these hackers have. Neither 0:47:27.719 --> 0:47:31.080 have the hackers, so we don't know the extent of 0:47:31.120 --> 0:47:34.440 this data breach, but it's just good to know about it. 0:47:34.640 --> 0:47:37.440 And take stock of what you have stored on these drives, 0:47:37.480 --> 0:47:40.719 because that's the important part, is just knowing what you 0:47:40.840 --> 0:47:43.359 have there. So if you know what you have there, 0:47:43.480 --> 0:47:45.640 you change your passwords. That's really the best you can 0:47:45.680 --> 0:47:47.359 do right now. There's not much more you can do, 0:47:47.800 --> 0:47:49.919 but it's just to be aware of this situation, because 0:47:49.960 --> 0:47:53.480 that's the important part right there, all right. Coming up 0:47:53.560 --> 0:47:58.680 on the show, we are going to talk about NFL 0:47:58.920 --> 0:48:03.239 Sunday ticket for the first time, it is going to YouTube. 0:48:03.760 --> 0:48:06.279 What does that mean for football fans. We're gonna talk 0:48:06.320 --> 0:48:09.000 about that in a little bit. Plus I'm gonna tell 0:48:09.000 --> 0:48:13.319 you how to save old voice messages off your voicemail 0:48:13.920 --> 0:48:16.120 plus your calls triple eight rich one on one eight 0:48:16.160 --> 0:48:19.399 eight eight seven four to two four one zero one 0:48:19.440 --> 0:48:22.760 more rich on Tech Coming. Welcome back to rich on Tech. 0:48:22.880 --> 0:48:27.399 Rich Demiro here hanging out with you, talking technology. I'm 0:48:27.440 --> 0:48:31.120 the tech reporter at KTLA Channel five in Los Angeles. 0:48:31.200 --> 0:48:33.319 If you're curious about what I do on TV, you 0:48:33.360 --> 0:48:37.280 can watch my TV segments on a variety of tech topics. 0:48:37.440 --> 0:48:39.960 Just go to rich on Tech dot tv for the 0:48:40.040 --> 0:48:46.359 latest links. So TV during the week radio on the weekends. 0:48:47.080 --> 0:48:50.280 Coming up, we are going to talk about NFL Sunday 0:48:50.320 --> 0:48:55.719 ticket first time in history. You can watch it on YouTube. 0:48:56.160 --> 0:48:59.160 Now it's not gonna be free, but i'll explain. We've 0:48:59.160 --> 0:49:03.040 got a guest, Ben Fisher of Sports Business Journal. He's 0:49:03.040 --> 0:49:05.200 going to join us coming up next to talk all 0:49:05.280 --> 0:49:09.480 about NFL Sunday Ticket. So I mentioned before the break, 0:49:09.800 --> 0:49:14.000 got an email from Mike. Mike writes in at Hello 0:49:14.080 --> 0:49:16.520 at richontech dot TV. Hey, I was hoping you would 0:49:16.520 --> 0:49:18.680 know how my wife and I could save old voice 0:49:18.680 --> 0:49:22.319 messages off our old phone recorder, hoping you might have 0:49:22.360 --> 0:49:28.080 a recommendation who could digitally capture the recordings. So it 0:49:28.160 --> 0:49:31.080 depends that if it's an old phone recorder, I assume 0:49:31.120 --> 0:49:33.840 it does not have any sort of audio out jack. 0:49:34.320 --> 0:49:37.520 If it did, be pretty easy just plug a cable 0:49:37.560 --> 0:49:40.640 in out from the jack into your computer and press 0:49:40.680 --> 0:49:43.399 record on your computer, play the old messages, and you've 0:49:43.440 --> 0:49:46.000 got it. I assume that's not the case because you're 0:49:46.040 --> 0:49:48.960 emailing me, so it sounds much more complicated. And I 0:49:49.000 --> 0:49:52.239 assume there is no way to get these voicemails off 0:49:52.239 --> 0:49:55.480 of there easily. So what I would do is a 0:49:55.520 --> 0:49:57.880 couple of things. And I get this question very often 0:49:58.200 --> 0:50:02.040 when it comes to smartphones and people always want to know, 0:50:02.080 --> 0:50:04.880 how do I save? It's kind of a sentimental voicemail, 0:50:05.800 --> 0:50:09.520 and on Android and iOS it's very very easy. So 0:50:09.840 --> 0:50:13.040 if you use the Visual Voicemail app, which it's built 0:50:13.080 --> 0:50:16.719 into iPhone and on Android it's typically built in, or 0:50:16.760 --> 0:50:19.560 you can download it from your provider if you have 0:50:19.640 --> 0:50:23.319 Cricket or Mint Mobile whoever, they usually have their own 0:50:23.320 --> 0:50:28.239 standalone visual voicemail apps. So you download the app and 0:50:28.280 --> 0:50:30.800 then usually the app on Android has a share button, 0:50:30.840 --> 0:50:32.640 so you get to the message you want to save 0:50:32.800 --> 0:50:34.800 and you press share and then you can share it 0:50:34.880 --> 0:50:37.680 out wherever you want. It'll share the recording, so you 0:50:37.719 --> 0:50:39.880 can share that to a cloud drive. I would share it. 0:50:39.920 --> 0:50:42.440 You could share it to your email address, whatever you want, 0:50:42.719 --> 0:50:44.799 but that's one way. And then on iOS, same thing. 0:50:45.120 --> 0:50:50.120 When you tap into the voicemail on your phone, tap 0:50:50.120 --> 0:50:52.719 into it, press the I or sorry, just tap into 0:50:52.760 --> 0:50:56.799 the voicemail itself and then you'll see an arrow up 0:50:56.880 --> 0:50:59.360 near the top. That's the share arrow. You press that 0:50:59.400 --> 0:51:02.239 share arrow and it says audio recording and you can 0:51:02.280 --> 0:51:04.480 now share that however you want, share it to a 0:51:04.520 --> 0:51:07.239 cloud drive, whatever you want to do. Now if your 0:51:07.239 --> 0:51:10.480 phone is old school it has a three point five 0:51:10.520 --> 0:51:14.200 millimeter jack, a headphone jack, it's even easier. Well, I 0:51:14.200 --> 0:51:15.759 guess not easier, it's just you can do it a 0:51:15.800 --> 0:51:19.400 different way. But you can take that and plug a 0:51:19.560 --> 0:51:21.480 you know, just get like an audio cable three point 0:51:21.560 --> 0:51:25.080 five to three point five and plug that jack into 0:51:25.120 --> 0:51:28.600 your computer, into the headphone jack, and just record the 0:51:28.800 --> 0:51:31.759 voicemail into your computer. And on Mac you can use 0:51:31.800 --> 0:51:34.760 something like QuickTime. On Windows, you can use a voice recorder. 0:51:35.440 --> 0:51:38.200 And if you have a newer phone you want to 0:51:38.200 --> 0:51:42.000 do this, you might need a converter, so like a 0:51:42.000 --> 0:51:44.319 little adapter. So if your phone does not have a 0:51:44.320 --> 0:51:47.040 headphone jack and you want to save those messages, you 0:51:47.120 --> 0:51:49.600 might need to get like a USB C to three 0:51:49.640 --> 0:51:53.239 point five millimeter converter or a lightning to three point five. 0:51:53.640 --> 0:51:55.920 But if you need those, you'd probably have a modern smartphone, 0:51:56.000 --> 0:51:58.080 so you don't really need to use those adapters. You 0:51:58.120 --> 0:52:00.879 would just use the voicemail app like I mentioned. Now, 0:52:00.880 --> 0:52:02.880 the final way, and I think, Mike, this is the 0:52:02.880 --> 0:52:04.759 way that you're going to have to do it is 0:52:04.920 --> 0:52:09.880 good old fashioned speaker phone. So just play the audio 0:52:10.200 --> 0:52:13.919 off the phone recorder on the speaker and just put 0:52:13.960 --> 0:52:17.440 your smartphone next to it and press record and that's it. 0:52:17.800 --> 0:52:19.840 I mean, the audio quality is not going to be perfect, 0:52:20.320 --> 0:52:22.960 but it's going to be better than losing the message. 0:52:23.440 --> 0:52:27.640 So those are many, many ways of doing this. And yes, again, 0:52:27.760 --> 0:52:30.040 the easiest way is if you have a modern smartphone. 0:52:30.080 --> 0:52:33.880 It's very, very easy to save the audio from that smartphone. 0:52:35.400 --> 0:52:39.239 Let's go to Linda in Orange County, California. Linda, you 0:52:39.280 --> 0:52:41.200 are on with Rich. How can I help? 0:52:42.600 --> 0:52:45.200 Yes, good morning, Rich, Thank you so much for taking 0:52:45.200 --> 0:52:49.560 my call. I should have made this call lot many, 0:52:49.560 --> 0:52:53.360 many many years ago, twenty and fourteen at five am 0:52:53.440 --> 0:52:56.760 in the morning. I'm listening, that's the key word, because 0:52:56.800 --> 0:53:01.160 I'm a person that's blind to you talking about the 0:53:01.239 --> 0:53:05.640 smart speakers a miss a, and I thought, gosh, this 0:53:05.840 --> 0:53:09.440 sounds really fabulous. And I start calling my friends and 0:53:10.040 --> 0:53:13.200 my friends that are visually impaired and blind, letting them 0:53:13.239 --> 0:53:16.840 know this is an amazing new tool. We've got to 0:53:16.880 --> 0:53:21.359 buy this. And so I talked to my husband. He said, 0:53:21.840 --> 0:53:25.000 that's Amazon Prime. I'm not paying you know, an extra 0:53:25.080 --> 0:53:27.160 ninety nine dollars or whatever it was at the time 0:53:27.239 --> 0:53:30.879 for Amazon Prime just for you know something that you want, 0:53:30.960 --> 0:53:33.400 and I'm thinking, gee, all my other friends are getting 0:53:33.400 --> 0:53:35.680 this and I want it, and blah blah blah. So 0:53:35.719 --> 0:53:40.400 I finally call Amazon and they said, you know, we 0:53:40.480 --> 0:53:44.520 didn't even realize that there were so many people with 0:53:44.680 --> 0:53:50.040 low vision or total blindness that are thinking about using 0:53:51.600 --> 0:53:55.040 our smart speaker for what it is that they want 0:53:55.080 --> 0:53:58.840 to know. So I need to say thank you, honest 0:53:58.840 --> 0:54:02.719 to goodness. Eventually did get my smart speaker, and I 0:54:02.800 --> 0:54:07.759 still have the original and it's just been a fabulous 0:54:07.800 --> 0:54:12.120 tool and it has grown and developed, just like you know, 0:54:12.200 --> 0:54:17.759 all the other wonderful smart accessible tools. So my first 0:54:17.760 --> 0:54:19.360 of all, I just want to say thank you for that. 0:54:19.520 --> 0:54:21.359 I think I love that you remember the date that 0:54:21.760 --> 0:54:24.799 I change your life. I'm taking a lot of credit here, 0:54:24.840 --> 0:54:26.880 but I love that you remember that it was twenty 0:54:26.920 --> 0:54:27.759 fourteen May. 0:54:27.960 --> 0:54:31.680 So well I asked it. I asked miss A before 0:54:31.719 --> 0:54:34.440 I called it, just so I would have that information. 0:54:35.719 --> 0:54:40.560 So what I'm asking you is if you would implement it. 0:54:40.560 --> 0:54:43.480 Doesn't have to be every week, might be once a 0:54:43.560 --> 0:54:49.320 month some sort of new accessible tool that a person 0:54:49.520 --> 0:54:53.040 with visual impairment might be able to use. I must 0:54:53.080 --> 0:54:57.000 say I am very involved with the Brill Institute. They 0:54:57.000 --> 0:54:58.760 have workshops, they have it people. 0:54:59.080 --> 0:55:01.719 Before you get cut off, I've got to go to break. 0:55:01.760 --> 0:55:04.920 But I love the suggestion one hundred percent. I agree, 0:55:05.000 --> 0:55:07.680 and I do try to keep this into consideration with 0:55:07.719 --> 0:55:10.480 both TV and radio. But Linda, because of what you said, 0:55:10.920 --> 0:55:13.200 I will always keep it top of mind. Okay, I 0:55:13.239 --> 0:55:16.719 really appreciate the call. We're gonna come back and talk 0:55:17.120 --> 0:55:20.680 NFL Sunday ticket on YouTube. You're listening to rich on 0:55:20.719 --> 0:55:22.880 Tech eight and eight seven four to two, four to 0:55:22.920 --> 0:55:31.160 one zero one. Welcome back to rich on Tech rich 0:55:31.200 --> 0:55:36.600 DeMuro Here. Rich on tech dot tv is the website 0:55:36.600 --> 0:55:40.680 we are talking technology. You can give me a call 0:55:40.719 --> 0:55:43.839 triple eight Rich one oh one. That's eight eight eight 0:55:44.160 --> 0:55:47.279 seven four to two, four to one zero one if 0:55:47.280 --> 0:55:49.200 you have a question about technology, or give me an 0:55:49.239 --> 0:55:53.560 email hello at rich on tech dot Tv. Joining me 0:55:53.600 --> 0:55:57.120 now is Ben Fisher. He covers all things sports and 0:55:57.320 --> 0:55:59.640 NFL at Sports Business Journal. 0:56:00.080 --> 0:56:00.239 Ben. 0:56:00.280 --> 0:56:01.320 Thanks for joining me today. 0:56:02.160 --> 0:56:02.919 Happy to be here. 0:56:03.560 --> 0:56:05.400 Uh So, I heard you told you said it was 0:56:05.400 --> 0:56:06.840 going to be nice in New York this weekend. 0:56:07.040 --> 0:56:11.080 Is it not as nice as anticipated? But it's not 0:56:11.120 --> 0:56:13.799 actually raining yet and I'm still wearing shorts, So we're 0:56:13.840 --> 0:56:15.920 going to call it a win. Okay, New York standards. 0:56:16.040 --> 0:56:19.440 Well, that's good, that's good. We've been having my parents 0:56:19.520 --> 0:56:21.719 live out in New Jersey and they think they had 0:56:21.719 --> 0:56:24.120 They said they had like a ninety degree day yesterday 0:56:24.200 --> 0:56:25.720 or something like that, or the day before. 0:56:25.800 --> 0:56:28.359 Yeah, it's been strangely hot. Yeah, so it's a little 0:56:28.400 --> 0:56:30.560 bit off as high as today, but still pretty nice. 0:56:30.640 --> 0:56:33.000 Meanwhile, it's been cold and rainy in California. Okay, so 0:56:33.640 --> 0:56:37.319 let's talk about the big announcement this week. Everyone was 0:56:37.360 --> 0:56:40.520 wondering what YouTube was going to do with NFL Sunday ticket. 0:56:41.000 --> 0:56:42.680 How much did they pay? Do we ever hear how 0:56:42.760 --> 0:56:43.600 much they paid for this? 0:56:44.800 --> 0:56:48.160 Two point two billions is the number for houp up 0:56:48.200 --> 0:56:50.560 from Direct TV one point five. 0:56:50.400 --> 0:56:53.520 An Okay, so that's every year two point two billion 0:56:53.520 --> 0:56:58.640 dollars a year. Yes, that's like an insane amount of money. 0:57:00.880 --> 0:57:04.239 Well, it's the NFL, and they have decided that they 0:57:04.280 --> 0:57:07.640 are that important to people and they for the longest time, 0:57:07.680 --> 0:57:09.719 we were skeptical they could get an increase over the 0:57:09.760 --> 0:57:13.000 one five because DirecTV said for a long time that, 0:57:13.040 --> 0:57:15.120 you know, the economics didn't really make sense for them, 0:57:15.160 --> 0:57:18.160 and that's why it was out for open bids. So 0:57:18.200 --> 0:57:20.000 there's a lot of skepticism. It took them a long 0:57:20.080 --> 0:57:22.760 time to get this fuel done, and you know, I 0:57:22.840 --> 0:57:25.760 never bet against the NFL getting their money, but for 0:57:25.840 --> 0:57:27.960 the longest time, it seems like nobody wanted to pay 0:57:28.000 --> 0:57:31.000 more than DirectTV was. Then Google YouTube came in and 0:57:31.080 --> 0:57:31.520 sure did. 0:57:31.840 --> 0:57:33.920 Okay, Well, it looks like YouTube is bringing in like 0:57:34.400 --> 0:57:37.160 almost thirty billion for Google every year, so I guess 0:57:37.200 --> 0:57:40.040 they can afford it all right. So the announcement is 0:57:40.080 --> 0:57:44.680 that NFL Sunday Ticket will be on YouTube TV. But 0:57:45.000 --> 0:57:47.280 you don't even have to subscribe to YouTube TV. You 0:57:47.320 --> 0:57:50.200 can get it on YouTube as well through their new 0:57:50.240 --> 0:57:54.240 service called Primetime Channels. So this is also the first 0:57:54.280 --> 0:57:57.160 time that it's available without a satellite dish. So can 0:57:57.160 --> 0:57:59.800 you explain kind of like where we stand with this 0:57:59.800 --> 0:58:02.480 this here, Well. 0:58:02.600 --> 0:58:06.200 That's a big, big change for the user experience the 0:58:06.240 --> 0:58:08.960 direct TV because you know, obviously nineteen ninety four one 0:58:08.960 --> 0:58:12.960 direct TV or when when Sunday Ticket was created, satellite 0:58:13.000 --> 0:58:16.120 was the way to do something like this. Honestly, for 0:58:16.200 --> 0:58:18.920 ten years now, to least people in you know, with 0:58:19.040 --> 0:58:21.439 high speed internet and thought satellite was behind the time. 0:58:22.000 --> 0:58:25.040 It's you know, we all know you can't get satellite 0:58:25.040 --> 0:58:27.080 if you're in a big apartment accomplex. There's lots of 0:58:27.120 --> 0:58:31.440 inherent limitations on it. So this is frankly long overdue 0:58:31.480 --> 0:58:33.640 as far as getting it over to a broad brand 0:58:33.800 --> 0:58:37.800 broadband streamer in terms of making it more available and 0:58:38.200 --> 0:58:41.440 doing all the things that we expect modern video distribution 0:58:41.560 --> 0:58:43.440 to be able to do. But it's not without its 0:58:43.480 --> 0:58:46.400 costs too. There's other questions that are raised by switching 0:58:46.400 --> 0:58:48.760 off something that you know, for better or worse, is 0:58:48.800 --> 0:58:52.600 at least really is established a mature technology, and you know, 0:58:52.720 --> 0:58:55.280 live sports on broadband at scale is still a bit 0:58:55.320 --> 0:58:57.880 of a you know, questionable proposition on just how well 0:58:57.880 --> 0:59:00.800 it works. But clearly this is coming to everyone wanted 0:59:00.840 --> 0:59:01.800 to happen for some time. 0:59:02.280 --> 0:59:05.600 Okay, But the big question is if you know satellite 0:59:05.680 --> 0:59:07.840 was easy because it was connected to your TV, you 0:59:07.920 --> 0:59:10.680 already knew how to access it. I imagine there's gonna 0:59:10.680 --> 0:59:14.520 be a lot of people that have maybe don't don't 0:59:14.560 --> 0:59:17.600 really know how to access this on their TV. So 0:59:17.920 --> 0:59:20.760 especially if they don't have YouTube TV. I guess they 0:59:20.800 --> 0:59:23.280 have YouTube many people, But you know, I'm just thinking 0:59:23.320 --> 0:59:25.800 of someone like, you know, my mom may not know 0:59:26.040 --> 0:59:27.720 or my dad may not know how to get this 0:59:27.920 --> 0:59:30.560 on their TV. So how will people access this? 0:59:32.400 --> 0:59:35.680 Well, that is part of the problem with that was 0:59:35.840 --> 0:59:38.560 all of sports going over the street that even people 0:59:38.640 --> 0:59:42.080 that know their way around their TV interface, like you know, 0:59:42.120 --> 0:59:43.280 it's a little bit harder to get. 0:59:43.160 --> 0:59:45.880 To Amazon Prime or whatever Thursday night. And if you've 0:59:45.920 --> 0:59:47.840 got YouTube TV, I mean a lot of people speak 0:59:47.880 --> 0:59:50.680 really highly about that is effectively replaced in the old 0:59:50.760 --> 0:59:53.320 cable bundle and you might have that integrated into your 0:59:53.400 --> 0:59:55.840 smart TV, or you can just go on to your 0:59:55.920 --> 0:59:59.280 laptop and go to YouTube and we'll watch it there 0:59:59.360 --> 1:00:02.000 to the Prime channels. I think you hit on something, 1:00:02.360 --> 1:00:04.560 just like the nuts and bolts of watching this is 1:00:04.720 --> 1:00:07.600 more complicated, and we all know that, like there's a 1:00:07.680 --> 1:00:10.800 thousand different smart TV in our faces, so you know 1:00:10.920 --> 1:00:13.000 exact I wouldn't even be able to tell you exactly 1:00:13.000 --> 1:00:16.120 how to do it because there's so many variables involved 1:00:16.120 --> 1:00:18.640 with how your particular setup is working. And that's that's 1:00:18.640 --> 1:00:20.160 part of the thing they've got to fight through on this. 1:00:20.640 --> 1:00:24.160 I think part of it is pushing people to YouTube TV, 1:00:24.240 --> 1:00:27.600 but almost needlessly because yes, I have YouTube TV. It's 1:00:27.680 --> 1:00:30.680 very simple. If I sign up for NFL Sunday Ticket, 1:00:30.720 --> 1:00:34.120 it'll just integrate itself into my program guide. But you 1:00:34.160 --> 1:00:36.600 don't need that. You can actually just get this as 1:00:36.600 --> 1:00:40.200 a channel through YouTube, which sounds weird because this is 1:00:40.200 --> 1:00:42.200 a brand new feature as well. So people don't even 1:00:42.440 --> 1:00:45.560 you know, they're not they're not even understanding the concept 1:00:45.600 --> 1:00:48.200 of the fact that you can subscribe to something through YouTube, 1:00:48.520 --> 1:00:50.360 and so I think a lot of people will probably 1:00:50.360 --> 1:00:53.840 needlessly subscribe to YouTube TV and pay that extra you know, 1:00:53.880 --> 1:00:56.680 seventy five bucks a month whatever they're charging now just 1:00:56.720 --> 1:00:59.960 to get this NFL Sunday ticket before let's let's talk 1:01:00.240 --> 1:01:02.720 the pricing now, So, uh, do you want to rattle 1:01:02.720 --> 1:01:03.920 off the pricing? Do you know it off the top 1:01:03.920 --> 1:01:05.080 of your head or you want me to do it? 1:01:05.960 --> 1:01:08.120 Well, Anticipating this moment, I went back to see my 1:01:08.160 --> 1:01:14.000 tweets from Tuesday morning. So for a baseline Direct TV 1:01:14.560 --> 1:01:17.200 Sunday ticket with two eighty nine a year, this is 1:01:17.240 --> 1:01:19.560 going to be anywhere from two forty nine to four 1:01:19.520 --> 1:01:22.120 to forty nine, depending on whether you've got Sunday or 1:01:22.160 --> 1:01:25.120 you've got YouTube TV already. There discount's involved. If you're 1:01:25.160 --> 1:01:27.760 a subscriber before June. 1:01:27.600 --> 1:01:29.760 And six, Okay, so, uh. 1:01:29.920 --> 1:01:33.360 It's going to be more expensive, but if you're a 1:01:33.400 --> 1:01:35.480 subscriber any sign up before June and six, it will 1:01:35.480 --> 1:01:36.600 be slightly less expensive. 1:01:37.160 --> 1:01:40.320 So if you're a YouTube tv member already, you can 1:01:40.360 --> 1:01:42.919 get this for two forty nine for this season. That's 1:01:42.920 --> 1:01:45.680 one hundred dollars off the regular price of three forty nine. 1:01:45.720 --> 1:01:47.440 And that is until I think you just said this, 1:01:47.600 --> 1:01:50.400 June sixth, So if you get it right now, you 1:01:50.400 --> 1:01:52.920 can get that deal now. If you want Sunday ticket 1:01:52.960 --> 1:01:57.120 with red zone, that is three nine or two eighty 1:01:57.200 --> 1:02:00.880 nine during the pre sale or three eighty nine after that. 1:02:01.280 --> 1:02:03.640 And then if you just want it all by itself, 1:02:04.920 --> 1:02:06.360 let's see, do I have the price for that? That 1:02:06.520 --> 1:02:10.520 is three forty nine or four forty nine after June sixth, 1:02:10.800 --> 1:02:12.280 and then if you want the red zone, it's three 1:02:12.320 --> 1:02:15.720 eighty nine versus forty nine. So again, even though this 1:02:15.840 --> 1:02:18.840 is somewhat simpler, it's still confusing because how much was 1:02:18.880 --> 1:02:20.000 it with Direct TV? 1:02:21.200 --> 1:02:23.920 Well, it's two eighty nine on top of whatever you 1:02:23.960 --> 1:02:25.880 were already paying for Direct TV. 1:02:26.720 --> 1:02:29.600 Okay, So theoretically, if you're getting this on its own 1:02:29.680 --> 1:02:33.800 with the primetime channels for three forty nine. That's pretty 1:02:33.800 --> 1:02:36.000 good because you don't you can just not pay anything 1:02:36.000 --> 1:02:38.080 else on top of that, which is which is actually 1:02:38.120 --> 1:02:40.080 a deal because you don't have to pay the DirecTV 1:02:40.520 --> 1:02:42.240 you know, the base plan whatever you had to pay 1:02:42.240 --> 1:02:43.120 there before. 1:02:43.840 --> 1:02:50.040 Right, Which which is interesting because very business justification for YouTube, Google, 1:02:50.080 --> 1:02:53.600 Google YouTube doing this is to drive subscriptions, like they 1:02:53.640 --> 1:02:57.760 definitely want you to find Sunday Ticket to be a 1:02:57.840 --> 1:03:01.240 path to YouTube TV subscriptions. So I don't think, look 1:03:02.480 --> 1:03:04.520 well them to do this without some way of buying 1:03:04.560 --> 1:03:07.480 it on its own to the primetime channel. But the 1:03:07.600 --> 1:03:10.560 idea here this works out well, that just works out 1:03:10.600 --> 1:03:14.840 best for YouTube if you become a YouTube TV subscribe, right. 1:03:14.880 --> 1:03:17.000 And my feeling is, and by the way, you might 1:03:17.040 --> 1:03:18.680 want to move just a little bit where we're losing 1:03:18.720 --> 1:03:23.760 your signal. My feeling is that YouTube is specifically going 1:03:23.800 --> 1:03:26.280 to promote more of the TV part of this, because 1:03:26.280 --> 1:03:28.320 you're right, it gives them an extra seventy five dollars 1:03:28.360 --> 1:03:30.760 a month for people who may not know that they 1:03:30.760 --> 1:03:33.720 can subscribe to this through YouTube, and YouTube has an 1:03:33.760 --> 1:03:36.960 app for almost every single thing out there, so you'd 1:03:37.000 --> 1:03:39.080 be able to get this on pretty much any device 1:03:39.120 --> 1:03:41.400 you can think of. Now, YouTube TV will give you 1:03:41.400 --> 1:03:45.720 some other things like the DVR storage, the recommendations, the 1:03:45.800 --> 1:03:50.440 key plays, the fantasy data, real time stats, you know, 1:03:50.880 --> 1:03:53.120 all those abilities. So there's a lot more that I 1:03:53.160 --> 1:03:57.640 think the YouTube TV brings you, But we'll see. So 1:03:57.760 --> 1:04:00.200 what do you think? What's your kind of final consensus 1:04:00.240 --> 1:04:01.680 on this whole thing. Do you think this is a 1:04:01.720 --> 1:04:04.000 good thing? You think people are ready for this change? 1:04:05.200 --> 1:04:07.160 Well, like I said at the top, I think switching 1:04:07.200 --> 1:04:12.760 from satellite technology to broadband streaming is long overdue. It's 1:04:12.800 --> 1:04:16.120 hardly perfect, but satellite had so many problems. I mean, 1:04:17.360 --> 1:04:19.680 you know, I couldn't even get satellite my apartment complex 1:04:19.720 --> 1:04:22.000 for a long this time. So and I understand not 1:04:22.040 --> 1:04:24.920 everyone's got realized with broadband, but I'd say, on balance, 1:04:24.960 --> 1:04:27.680 this makes it more available to more people. I think 1:04:27.720 --> 1:04:30.680 the streaming technology allows the you know, the real time 1:04:30.760 --> 1:04:33.760 stats integration. I think there's something to advertise with integration 1:04:33.800 --> 1:04:36.360 with NFL dot com where you can sort of you know, 1:04:36.480 --> 1:04:38.800 watch it, but also integrate with like real time with 1:04:38.800 --> 1:04:41.840 with stats and fantasy and you know, and like you 1:04:41.840 --> 1:04:44.480 even hear people talk about, you know, NFL sponsors like 1:04:44.520 --> 1:04:49.320 Budweiser or bud Light and PEPSI you know, be able 1:04:49.320 --> 1:04:51.680 to you can get you refill your beer with one 1:04:51.720 --> 1:04:54.400 click through a through a streaming and that stuff obviously 1:04:54.440 --> 1:04:57.240 would be fantasy and satellite. So it's better from a 1:04:57.280 --> 1:05:01.000 technological standpoint. I still think the economic so the out 1:05:01.040 --> 1:05:04.280 of market package is really tough here because I'm a 1:05:04.280 --> 1:05:07.120 football fan. I cover the NFL for a living, and 1:05:07.160 --> 1:05:09.360 I still think, I don't know, that's a lot of 1:05:09.360 --> 1:05:11.240 money for the out of market games. I mean, all 1:05:11.280 --> 1:05:14.320 the best games by definition on the national TV anyway, 1:05:14.760 --> 1:05:18.000 So I guess it's certainly better on stream, and I 1:05:18.000 --> 1:05:20.840 still think there's some fundamental questions about the pricing. And 1:05:21.360 --> 1:05:24.080 you know who exactly this is for. You've got to 1:05:24.080 --> 1:05:26.040 be a pretty die hard fan, yeah, you know. 1:05:26.200 --> 1:05:28.240 You got to be a die hard fan that lives 1:05:28.240 --> 1:05:30.720 in a city that you're still following a team in 1:05:30.760 --> 1:05:34.400 your old city because you know, thanks to the way 1:05:34.440 --> 1:05:36.560 these economics are still working out, you still don't get 1:05:36.600 --> 1:05:38.360 the games that are being played in your own city, 1:05:38.400 --> 1:05:42.200 which is to me the biggest issue with this whole situation, 1:05:42.360 --> 1:05:45.280 and one that Apple has figured out with the MLS 1:05:45.400 --> 1:05:49.000 because they're doing everything without sort of blackouts. And so 1:05:49.120 --> 1:05:52.160 that's really what we need next in NFL. Perhaps, Ben, 1:05:52.200 --> 1:05:53.280 we'll see that next time I. 1:05:53.200 --> 1:05:56.760 Talk to you. Yeah, I don't know. I mean, it's 1:05:56.760 --> 1:05:58.240 hard to say where this all goes. I think the 1:05:58.360 --> 1:06:01.120 NFL loves being an old fashion and broadcast over the 1:06:01.160 --> 1:06:03.240 air TV because that's still the best way to reach 1:06:03.320 --> 1:06:06.000 the most people. But you know, that's a chice they 1:06:06.000 --> 1:06:09.400 make because that's that's a different economic model than going 1:06:09.400 --> 1:06:11.760 through like MLS and Apple is doing. And you're right, 1:06:11.800 --> 1:06:14.080 that solves a lot of problems because you have no 1:06:14.200 --> 1:06:16.320 questions about MLS games if you just sign up with 1:06:16.360 --> 1:06:18.960 Apple these bags, right, And that's the simplicity goes a 1:06:18.960 --> 1:06:22.520 long way and the complicated internet subscription based dealing experience. 1:06:22.800 --> 1:06:25.000 Yeah, and with two point two billion dollars on the 1:06:25.040 --> 1:06:27.160 line every year, they've got to figure out to make 1:06:27.160 --> 1:06:30.200 sure this is all all worth it and they preserve 1:06:30.320 --> 1:06:32.880 the income that they're they're generating off of these games 1:06:32.880 --> 1:06:35.040 that are both on streaming and of course regular TV. 1:06:35.720 --> 1:06:38.080 Ben Fisher of Sports Business Journal, We're going to leave 1:06:38.080 --> 1:06:40.400 it there. Thanks so much for joining me today, Thanks 1:06:40.440 --> 1:06:42.520 for having me all right, appreciate it all right, Coming 1:06:42.600 --> 1:06:45.040 up next, we are going to take more of your 1:06:45.040 --> 1:06:47.400 calls at triple eight rich one on one. That's eight 1:06:47.480 --> 1:06:50.360 eight eight seven four to two, four to one zero one. 1:06:50.400 --> 1:06:53.040 If you have a question, give me a call. Coming up, 1:06:53.080 --> 1:06:55.280 I'm gonna tell you about LinkedIn, how you can verify 1:06:55.320 --> 1:06:59.000 yourself to say who you are, make sure you are 1:06:59.040 --> 1:07:01.960 who you say you are and where you work. You're 1:07:01.960 --> 1:07:06.479 listening to rich on Tech. Welcome back to rich on Tech. 1:07:06.680 --> 1:07:14.000 Rich DeMuro here talking technology with you. Yep, this is 1:07:14.360 --> 1:07:21.280 my all time favorite song. Love that song. All right, 1:07:21.400 --> 1:07:27.280 let's talk about LinkedIn. Do you love LinkedIn? I don't know. 1:07:27.360 --> 1:07:31.720 I'm kind of I'm kind of like eh about LinkedIn. 1:07:32.600 --> 1:07:35.520 I'm sure people get jobs from LinkedIn and get kind 1:07:35.520 --> 1:07:38.840 of figure out stuff, but it's never really been that 1:07:39.480 --> 1:07:43.920 valuable or useful to me except for researching folks. So 1:07:44.000 --> 1:07:45.720 if I want to talk to someone in an interview 1:07:45.840 --> 1:07:49.240 or whatever for you know, one of my programs, it's great, 1:07:49.320 --> 1:07:51.760 but you know, I find that some people don't update it, 1:07:52.240 --> 1:07:54.439 so I mean it's good. But the main thing about 1:07:54.480 --> 1:07:56.720 LinkedIn that kind of bugs me is that when you 1:07:56.800 --> 1:07:59.880 want to contact someone, it's like you have all their 1:08:00.000 --> 1:08:03.120 information about them, but not a way to necessarily contact them. 1:08:03.440 --> 1:08:05.800 And sure LinkedIn gives you like a little place where 1:08:05.800 --> 1:08:08.160 you can message them. But who checks their LinkedIn messages? 1:08:08.200 --> 1:08:11.120 I certainly don't, so I mean maybe people do. I 1:08:11.120 --> 1:08:13.440 don't know. Maybe that's why I'm not getting value out 1:08:13.480 --> 1:08:17.479 of LinkedIn because I'm not checking my messages. But we 1:08:17.560 --> 1:08:20.960 know that there is a problem with fake people and 1:08:21.000 --> 1:08:24.760 bots and all these things on Twitter and Facebook and Instagram. 1:08:25.320 --> 1:08:27.720 LinkedIn has always been a place where pretty much if 1:08:27.720 --> 1:08:29.880 someone's on there, they're real. But there's also a lot 1:08:29.880 --> 1:08:33.400 of scams on LinkedIn. People get scammed by, you know, 1:08:34.720 --> 1:08:37.479 job things and offers and people trying to get them 1:08:37.479 --> 1:08:39.320 to do a job and it's not real and it's 1:08:39.320 --> 1:08:41.360 just trying to get their information. So you do have 1:08:41.360 --> 1:08:44.200 to be careful on LinkedIn, and I think LinkedIn knows that. 1:08:44.600 --> 1:08:47.439 And so they are now rolling out three new ways 1:08:47.479 --> 1:08:51.879 to verify your identity and where you work. And unlike 1:08:52.040 --> 1:08:58.320 the new identity verification programs on Twitter and Instagram and Facebook, 1:08:58.360 --> 1:09:01.680 this is totally free. So a couple ways to do this. 1:09:01.800 --> 1:09:06.240 Number One, you can verify your identity with clear. These 1:09:06.280 --> 1:09:08.120 are the same folks that you see at the airport. 1:09:08.560 --> 1:09:10.840 You can now you know, they've got this technology that 1:09:10.880 --> 1:09:13.439 helps identify who people are, and so they're going to 1:09:13.520 --> 1:09:16.639 put that same technology to work right here on LinkedIn. 1:09:17.120 --> 1:09:19.719 So beginning this month, you can display on your profile 1:09:19.720 --> 1:09:22.000 that you've verified with Clear, and all you have to 1:09:22.040 --> 1:09:26.439 do is upload your ID government issued ID, which I 1:09:26.479 --> 1:09:30.000 don't know if i'd be feel secure doing that, and 1:09:30.080 --> 1:09:33.000 your US phone number. So you basically take a selfie 1:09:33.640 --> 1:09:37.640 and submit your ID and they link them up and 1:09:37.680 --> 1:09:39.360 then your phone number and now you can say, hey, 1:09:39.400 --> 1:09:43.760 I'm verified by Clear. Second way is company email. This 1:09:43.800 --> 1:09:47.400 seems a lot easier in my opinion, So you can 1:09:47.439 --> 1:09:51.080 put your company email into LinkedIn and it will kind 1:09:51.080 --> 1:09:53.880 of go on the back end verify since obviously you 1:09:53.880 --> 1:09:56.639 can receive an email and a confirmation at that email 1:09:56.800 --> 1:09:59.680 that okay, this person actually works at this company. And 1:09:59.760 --> 1:10:01.840 so they say this is available right now to fifty 1:10:02.000 --> 1:10:06.120 million members on LinkedIn and four thousand companies that it 1:10:06.160 --> 1:10:08.879 works with. I have not tested this with my work email, 1:10:08.960 --> 1:10:10.840 so I think that's a good way to do it. 1:10:10.880 --> 1:10:13.000 The only downside to that is that if you're not 1:10:13.479 --> 1:10:16.240 with your you know, with a big company, or you're 1:10:16.280 --> 1:10:18.759 on your own or your freelance or you leave that company, 1:10:19.439 --> 1:10:21.760 it could be kind of tricky. So that's one way. 1:10:22.000 --> 1:10:25.280 And then the final way is this Microsoft Intra, and 1:10:25.360 --> 1:10:29.360 I guess Entra is some sort of verified ID platform 1:10:30.080 --> 1:10:34.719 that Microsoft offers to companies, And that's probably the least 1:10:35.000 --> 1:10:37.120 useful because I don't think many people I've never even 1:10:37.200 --> 1:10:40.360 heard of Microsoft Entra, but that's kind of something that 1:10:40.400 --> 1:10:43.160 I'm guessing they sell to companies that participate in it. 1:10:43.760 --> 1:10:46.519 And then if you're in there and you know who 1:10:46.560 --> 1:10:50.040 you are, if your company participates in that verified ID platform, 1:10:50.520 --> 1:10:54.639 you can use that to verify your LinkedIn. So again, 1:10:54.720 --> 1:10:58.839 this is all about giving people confidence, according to LinkedIn, 1:10:58.960 --> 1:11:02.120 to know that you're connecting with the person that they 1:11:02.120 --> 1:11:05.519 say they are and that they're trusted. And again I've 1:11:05.560 --> 1:11:07.639 heard people say like this, you could be a problem 1:11:07.720 --> 1:11:10.280 on LinkedIn, especially if you're looking for like remote jobs. 1:11:10.800 --> 1:11:12.720 People may ask you a whole bunch of stuff and 1:11:12.760 --> 1:11:16.080 they turn out to be bogus. So just be aware 1:11:16.080 --> 1:11:18.320 of that and be careful of that kind of thing. 1:11:19.800 --> 1:11:23.519 We were talking about NFL going to YouTube, but if 1:11:23.560 --> 1:11:27.120 you have Google TV, they're adding more than eight hundred 1:11:27.160 --> 1:11:32.080 free channels. Eight hundred free channels on Google TV. This 1:11:32.920 --> 1:11:35.160 means if you have a Chrome Cast with Google TV 1:11:35.680 --> 1:11:38.639 or one of these Google TV boxes, you've got eight 1:11:38.760 --> 1:11:42.439 hundred free TV channels. So I've talked about this on 1:11:42.479 --> 1:11:47.040 the show before, Free ad supported television. This is the 1:11:47.200 --> 1:11:53.120 fastest growing area of streaming, and in fact, the acronym 1:11:53.360 --> 1:11:57.679 is fast free ad supported TV. It's basically old school TV, 1:11:58.040 --> 1:12:00.920 except now streaming, which means you just have ads that 1:12:00.960 --> 1:12:04.200 you can't skip. And so people are sick of paying 1:12:04.240 --> 1:12:06.800 for streaming services, and so they say, okay, let me 1:12:06.800 --> 1:12:09.120 see what's on two B let me see what's on Plex, 1:12:09.439 --> 1:12:12.120 let me see what's on Pluto TV. And there's a 1:12:12.200 --> 1:12:15.120 whole bunch of these different things at this point. So 1:12:15.200 --> 1:12:20.880 starting now, Google is integrating these free channels right into 1:12:20.920 --> 1:12:25.200 the live tab on your Google TV device. So there's 1:12:25.240 --> 1:12:28.759 gonna be all kinds of news channels NBC, ABC, CBS, Fox, 1:12:28.840 --> 1:12:33.120 programming from around the world in ten languages, including Spanish, Hindi, 1:12:33.200 --> 1:12:37.559 and Japanese. They've got breaking news, blockbuster movies, all kinds 1:12:37.560 --> 1:12:40.679 of stuff. I checked my Chrome Cast with Google TV 1:12:40.800 --> 1:12:42.920 to see if I had this yet. I don't, but 1:12:43.040 --> 1:12:45.640 I do like their interface because the thing is. We 1:12:45.720 --> 1:12:48.200 started out with these streaming services that you pop into 1:12:48.280 --> 1:12:50.839 and see what's playing, but now we've come full circle 1:12:51.240 --> 1:12:54.400 back to the live grid. People love the live grid 1:12:54.439 --> 1:12:56.559 because you can see the channels, and you can see 1:12:56.560 --> 1:12:59.120 what's playing on the channels at the different times and 1:12:59.160 --> 1:13:01.240 pop into them like you did back in the day 1:13:01.560 --> 1:13:04.760 on a cable box. So eight hundred channels, are they 1:13:04.760 --> 1:13:07.760 all going to be good? Probably not, But if you're 1:13:07.800 --> 1:13:11.839 looking for free stuff to watch, people might know like, Okay, 1:13:12.120 --> 1:13:14.320 I can go to my Google TV and find stuff, 1:13:14.880 --> 1:13:19.320 and Roku's doing this, Pluto does this, So everyone's seeming 1:13:19.400 --> 1:13:21.880 to get into this whole live grid with a bunch 1:13:21.920 --> 1:13:24.040 of free stuff. And yes you will have to sit 1:13:24.080 --> 1:13:28.960 through commercials, but it's free. So where's this available? Like 1:13:29.000 --> 1:13:32.000 I said, Google TV devices in the US, including Chromecast 1:13:32.080 --> 1:13:35.160 with Google TV and TVs with Google TV built in. 1:13:35.680 --> 1:13:38.160 So if you have a Sony with Google TCL High 1:13:38.160 --> 1:13:41.360 Sense and fillups, they all have this built in. You 1:13:41.360 --> 1:13:44.840 should be seeing this update soon. They're going to bring 1:13:44.920 --> 1:13:47.920 it to eligible Android TV devices later this year, so 1:13:47.960 --> 1:13:49.880 if you have an Android TV box, you're not going 1:13:49.960 --> 1:13:53.080 to see this immediately, but one more way to watch 1:13:53.120 --> 1:13:57.080 free stuff and there are many ways at this point. 1:13:59.080 --> 1:14:02.519 All right, let's see so many emails here. Nancy wrote 1:14:02.560 --> 1:14:06.080 in Hey, Rich, I have no ad. Discovery Plus is 1:14:06.080 --> 1:14:08.040 six ninety nine a month. I don't want anything else. 1:14:08.080 --> 1:14:09.679 What are my options going to be? I can't find 1:14:09.720 --> 1:14:12.760 anything online? Nancy, I think Discovery Plus is going to 1:14:12.800 --> 1:14:15.160 stay put, even though we have HBO Max coming along 1:14:15.400 --> 1:14:18.360 to Max. I think Discovery Plus is staying put right 1:14:18.400 --> 1:14:22.800 now at six ninety nine a month, so until they 1:14:22.920 --> 1:14:24.960 change that, all right, if you have a question, give 1:14:24.960 --> 1:14:26.800 me a call. Eighty to eight rich one on one 1:14:27.000 --> 1:14:30.000 triple eight seven four to two, four to one zero one. 1:14:30.320 --> 1:14:33.559 You're listening to rich on Tech. Also one of my 1:14:33.600 --> 1:14:37.160 favorite songs, Welcome back to rich on Tech. Rich Demiro 1:14:37.280 --> 1:14:41.960 here talking technology with you. Triple eight rich one O 1:14:42.080 --> 1:14:45.400 one is the phone number eight eight eight seven four 1:14:45.479 --> 1:14:49.800 to two four one zero one in the studio. Some 1:14:50.000 --> 1:14:57.519 special guests, my wife Lindsey, Hello, everybody, happy to be here. 1:14:58.040 --> 1:15:02.880 And my son Tanner. Hi. So now it sounds like 1:15:02.880 --> 1:15:05.679 a circus in here. Now we're like the rich Morning Zoo. 1:15:07.280 --> 1:15:10.160 I need like a cow bell. No, it's it's all fun. 1:15:10.280 --> 1:15:12.799 My kid has been asking me to come into the 1:15:12.800 --> 1:15:18.080 the radio studio since we started the show, and I said, okay, 1:15:19.439 --> 1:15:20.679 you got to give me a little bit of time 1:15:20.720 --> 1:15:24.040 to get used to the show first, right, and then 1:15:24.320 --> 1:15:26.000 and then I said I would bring him in. So 1:15:26.080 --> 1:15:28.000 he's in here. And what was your first reaction to 1:15:28.040 --> 1:15:28.760 the studio here? 1:15:30.000 --> 1:15:33.240 You know, I thought the room was a little small, 1:15:33.280 --> 1:15:36.160 but then I looked around more and it was a 1:15:36.200 --> 1:15:36.800 little big. 1:15:37.120 --> 1:15:39.519 Okay, what do you think of the noise? You can't 1:15:39.560 --> 1:15:41.360 hear anything in here? Right, it's very quiet. 1:15:41.760 --> 1:15:42.000 Yeah. 1:15:42.000 --> 1:15:44.120 When I came. 1:15:43.960 --> 1:15:50.760 In, he can't hear so I felt like, oh, he 1:15:50.800 --> 1:15:52.400 felt like he popped his ears. Okay, that might have 1:15:52.400 --> 1:15:55.559 been the elevator though. So my kid is here for 1:15:56.120 --> 1:15:59.120 a reason. We're gonna be talking about the Super Mario 1:15:59.160 --> 1:16:01.559 Brothers movie a little bit later in the show. I've 1:16:01.560 --> 1:16:05.040 got Matt Swider, friend of the show. He is going 1:16:05.120 --> 1:16:07.400 to tell us the best way to see the movie. 1:16:07.760 --> 1:16:11.439 He saw it in like five different formats. I can't 1:16:11.479 --> 1:16:13.280 believe it. I saw it in one, and I'm good 1:16:13.280 --> 1:16:15.439 with that. You saw it last night. We're not going 1:16:15.520 --> 1:16:18.280 to talk about it just yet, but we'll have Tanner 1:16:18.360 --> 1:16:20.040 kind of chime in on that in just a little 1:16:20.080 --> 1:16:23.599 bit but speaking of Nintendo, by the way, phone lines 1:16:23.640 --> 1:16:26.800 open triple eight rich one one eight eight eight seven 1:16:26.920 --> 1:16:31.000 four to two, four to one zero one. Speaking of Nintendo, 1:16:31.160 --> 1:16:36.920 Nintendo announces Nintendo Live twenty twenty three. This is something 1:16:36.920 --> 1:16:39.760 they did in Japan during the pandemic, I guess last year, 1:16:40.160 --> 1:16:43.639 but now they're bringing it to the US. And it's 1:16:43.760 --> 1:16:47.800 kind of interesting timing because E three we talked about 1:16:47.840 --> 1:16:50.040 on the show, how that's not happening this year. That's 1:16:50.080 --> 1:16:54.200 the big video game show usually happens in downtown LA 1:16:54.320 --> 1:16:57.160 every June. That is not happening this year. And then 1:16:57.200 --> 1:17:00.080 as soon as that announcement was made, then Nintendo says, oh, oh, 1:17:00.080 --> 1:17:01.800 by the way, we're doing a show on our own, 1:17:02.160 --> 1:17:05.160 and this is happening up in Seattle. I say up 1:17:05.160 --> 1:17:07.719 in Seattle because I'm in LA. But if you're in Seattle, 1:17:07.760 --> 1:17:09.519 you're like, what does you mean up in Seattle. I'm 1:17:09.560 --> 1:17:13.080 in Seattle. It's right here, and so this is happening 1:17:13.160 --> 1:17:16.000 in Seattle. This will be an in person event. Anyone 1:17:16.040 --> 1:17:19.040 can go, and Nintendo made sure that they said it's 1:17:19.080 --> 1:17:23.360 for family, it's family friendly, and it's funny. The guy 1:17:23.400 --> 1:17:26.559 who runs Nintendo of America, his name, I kid you 1:17:26.600 --> 1:17:30.439 not is Doug Bowser. Doug Bowser is the guy who 1:17:30.520 --> 1:17:33.400 runs Nintendo. I know you can't make this stuff up. 1:17:34.000 --> 1:17:38.320 That's gonna be a wide variety of Nintendo game inspired activities. 1:17:39.439 --> 1:17:44.160 You can do gameplay, live entertainment, cheering on high energy 1:17:44.240 --> 1:17:48.720 gaming tournaments, and taking unforgettable photos with recognizable characters like 1:17:48.760 --> 1:17:51.800 Mario and Luigi. So they have not said when this 1:17:51.840 --> 1:17:55.920 will happen in September, the exact date I can tell you, well, 1:17:55.960 --> 1:17:58.640 I can't tell you actually I don't know, but I 1:17:58.680 --> 1:18:01.599 remember as a kid, they had this thing that I did, 1:18:02.240 --> 1:18:05.040 and I can't remember what it was called. It was 1:18:05.080 --> 1:18:08.400 like a Nintendo Challenge or something, and it was like, 1:18:08.600 --> 1:18:13.240 do you remember this, Lindsey, this is the Nintendo Challenge? 1:18:13.280 --> 1:18:14.760 You remember this thing where you'd go to like a 1:18:14.800 --> 1:18:16.960 game a toy store and you'd play like the video 1:18:17.000 --> 1:18:20.320 game and try to become like the best Mario Brothers 1:18:20.320 --> 1:18:23.000 player ever. You don't remember doing that. I don't know why, 1:18:23.040 --> 1:18:25.160 but I cannot remember that me and I was a 1:18:25.160 --> 1:18:28.080 big Nintendo fan. You did play Nintendo all the time, 1:18:28.240 --> 1:18:32.679 but at home in our playroom, in your playroom. Well, 1:18:32.680 --> 1:18:36.439 really bringing it back when people had playrooms. That was 1:18:36.479 --> 1:18:38.800 like when your parents didn't want you to, you know, 1:18:38.880 --> 1:18:41.160 be there, go to the playroom. For me, it was 1:18:41.200 --> 1:18:43.160 the basement growing up in New Jersey. That was always 1:18:43.200 --> 1:18:46.920 the playroom. But anyway, so I remember going to this place. 1:18:47.000 --> 1:18:49.960 It was called Child's World. That's that's the place that 1:18:50.000 --> 1:18:52.519 I went to as a kid. And you went It 1:18:52.560 --> 1:18:53.920 was a it was a toy store kind of like 1:18:53.960 --> 1:18:56.920 Toys r US and you would go there and play 1:18:57.600 --> 1:19:00.320 a tournament. It was like literally, I was, I'm so 1:19:00.479 --> 1:19:03.280 excited for this, and it was like maybe two minutes long. 1:19:03.640 --> 1:19:06.000 You'd play Super Mario Brothers. As soon as you died, 1:19:06.080 --> 1:19:08.040 that was it. And there was like thirty other kids 1:19:08.080 --> 1:19:10.600 you'd play with. If anyone can remember this, email me. 1:19:10.680 --> 1:19:13.280 It's hello at richontech dot TV. It was kind of 1:19:13.320 --> 1:19:17.360 like there was a movie too, not The Whiz, was it? Gosh, 1:19:17.439 --> 1:19:20.519 now I'm really getting now the Wizard? I don't know anyway, 1:19:21.000 --> 1:19:24.360 So I will be there hopefully in Seattle in September 1:19:24.400 --> 1:19:27.439 to tell you all about Nintendo Live twenty twenty three, 1:19:27.479 --> 1:19:30.280 because I have a feeling that's going to be quite visual. 1:19:31.560 --> 1:19:33.720 All right, moving on, Uh, let's see, should I do 1:19:33.800 --> 1:19:36.639 a question let's do a question. We got an email 1:19:36.840 --> 1:19:44.200 from let's see Bo. Bo said my Netflix keeps freezing tonight. 1:19:44.280 --> 1:19:48.240 I contacted customer service via chat. EVA says there's nothing 1:19:48.280 --> 1:19:51.480 she can do unless I cancel. I asked for a supervisor. 1:19:51.479 --> 1:19:54.519 Spoke with Justine. They take good notes. Nothing they can 1:19:54.520 --> 1:19:57.760 do unless I cancel. Called Netflix, spoke with someone same thing. 1:19:57.840 --> 1:20:01.519 Asked for a supervisor, got Stanley, couldn't give me last name, 1:20:01.600 --> 1:20:04.000 said it was policy. He said there's nothing I could 1:20:04.000 --> 1:20:06.639 do unless I cancel. I've been with Netflix many years. 1:20:06.640 --> 1:20:08.559 First time I had this issue, I spent one year 1:20:08.600 --> 1:20:11.400 trying to get a credit and no resolve. Customers should 1:20:11.439 --> 1:20:14.439 know how shady they are. This is of special interest 1:20:14.479 --> 1:20:16.800 as they are a most expensive streaming service there is. 1:20:16.840 --> 1:20:18.760 Please cover this, try to get help and see they 1:20:18.760 --> 1:20:19.280 don't care. 1:20:20.800 --> 1:20:20.960 Bo. 1:20:22.400 --> 1:20:25.760 I don't know if Netflix is the problem. I think 1:20:25.760 --> 1:20:30.680 that they actually have pretty good Internet services. So my 1:20:30.840 --> 1:20:33.639 question to you is it's probably your setup if you're 1:20:33.680 --> 1:20:36.240 having trouble with streaming. I mean, there's no like, no 1:20:36.439 --> 1:20:41.519 Netflix issue. And if you ever wonder if Netflix is 1:20:41.520 --> 1:20:44.559 having a service outage, let's see if they have a 1:20:44.600 --> 1:20:48.080 Netflix status page. So there is a Netflix status page 1:20:48.200 --> 1:20:51.960 help dot Netflix dot com is Netflix down? Big green 1:20:52.120 --> 1:20:54.160 arrow right now says Netflix is up. We are not 1:20:54.200 --> 1:20:58.040 currently experiencing an interruption to our streaming service. Ninety nine 1:20:58.040 --> 1:20:59.760 percent of the time, when people have a problem with 1:20:59.800 --> 1:21:02.840 these streaming services, it is not the streaming service. It 1:21:02.920 --> 1:21:06.479 is their internet. It is their internet connection, specifically Wi Fi. 1:21:07.040 --> 1:21:10.439 That's typically what happens. All right, do I have time 1:21:10.439 --> 1:21:12.640 to take a call here, let's see, let's go to 1:21:12.920 --> 1:21:17.439 uh Claudia in Westport, Washington. Claudia, you're on with Rich. 1:21:18.160 --> 1:21:22.880 Yeah. Hello, I'm thanks for taking my call. I just 1:21:22.920 --> 1:21:25.760 got my daughter's put up a new TV. It's a 1:21:25.840 --> 1:21:28.880 VZO for me, and they got it all set up. 1:21:28.960 --> 1:21:32.640 I got my DVD players. That's all hooked up, so 1:21:32.800 --> 1:21:35.160 the TV was working fine, you know. And I have 1:21:35.280 --> 1:21:39.760 row Crew by the way, not cable, and I get 1:21:39.800 --> 1:21:45.240 a Wi Fi signal. But I decided I wanted to 1:21:45.240 --> 1:21:48.160 play a DVD, so I put in a DVD I 1:21:48.680 --> 1:21:51.719 you know, got on my menu and selected the DVD. 1:21:52.160 --> 1:21:55.679 That was fine, I could play that. Now my problem 1:21:55.840 --> 1:21:58.280 is I turn off the DVD player, I cannot get 1:21:58.320 --> 1:22:00.240 back to regular TV. 1:22:01.280 --> 1:22:04.160 And your regular TV is what the Roku interface. 1:22:05.200 --> 1:22:07.640 Uh yeah, but I have to I turn on my 1:22:07.720 --> 1:22:11.560 TV with the remote from the from the television, right, okay. 1:22:11.280 --> 1:22:13.040 Okay, So you turn on the TV and then you 1:22:13.040 --> 1:22:14.760 have a Roku player attached to it. 1:22:16.240 --> 1:22:18.519 Yes, I have. I have Roku. That's how I get 1:22:18.600 --> 1:22:19.839 my channels and everything. 1:22:19.960 --> 1:22:22.639 Okay. So it sounds like when you put the DVD 1:22:22.720 --> 1:22:25.240 in you're going to a different HDMI input correct. 1:22:25.640 --> 1:22:27.760 Yeah, yeah, that's right. Okay, but I don't know how 1:22:27.760 --> 1:22:29.400 to get back to the other ones. They've got like 1:22:29.479 --> 1:22:32.120 four choices and none of them seem to work. 1:22:32.200 --> 1:22:35.559 Okay, television, And just to let you know, Claudia, this 1:22:35.640 --> 1:22:39.759 even happens to me. Okay, So if I switch HDM 1:22:39.840 --> 1:22:43.080 my inputs on my TV, I'm not kidding. I rarely 1:22:43.120 --> 1:22:45.240 do it because I can never find the one I 1:22:45.280 --> 1:22:47.160 need to go back to. And the reason is that 1:22:47.800 --> 1:22:50.960 you need to get the Roku on first, because it 1:22:51.000 --> 1:22:53.120 may not be sending a signal to your TV, and 1:22:53.160 --> 1:22:55.599 if it's not, you're just going to get that black screen. 1:22:56.200 --> 1:22:58.760 And so you need to turn on the Roku first. 1:22:58.880 --> 1:23:01.519 Use the remote to turn on the Roku, not the TV, 1:23:01.680 --> 1:23:04.679 like you like, press something on the Roku remote, get 1:23:04.720 --> 1:23:08.280 that going and then switch HDMI inputs, and every time 1:23:08.320 --> 1:23:12.040 you switch the HDMI input, wait about ten seconds for 1:23:12.160 --> 1:23:14.160 it to kind of like, you know, talk back and forth, 1:23:14.240 --> 1:23:17.200 get the signal and hopefully one of them should settle 1:23:17.400 --> 1:23:20.240 onto the proper one. And then once you figure that out, 1:23:20.320 --> 1:23:24.400 memorize them. So if your DVD is number one, memorize 1:23:24.439 --> 1:23:28.000 that Roku is number three. But I'm telling you, you're 1:23:28.040 --> 1:23:30.240 calling and this sounds like, you know, a question that 1:23:30.280 --> 1:23:33.000 seems like it would be really simple, and you probably 1:23:33.040 --> 1:23:34.880 feel like, oh my gosh, I can't but believe me, 1:23:35.000 --> 1:23:37.400 this happens to everyone. My kid is nodding his head. 1:23:37.439 --> 1:23:39.320 I've got my eight year old here, Claudia, and he's 1:23:39.560 --> 1:23:42.719 you've seen this happen at our house when Dad switches 1:23:42.760 --> 1:23:44.360 the TV and I can't figure out the one that 1:23:44.439 --> 1:23:45.160 goes back to right. 1:23:45.320 --> 1:23:48.320 Yeah, I seen it happen at our house. 1:23:48.840 --> 1:23:51.680 In fact, we have labels on our HDMI inputs. I 1:23:51.680 --> 1:23:54.800 actually went through it labeled them. And the problem is 1:23:54.800 --> 1:23:57.360 I've changed the things that are connected to those inputs 1:23:57.920 --> 1:24:00.439 and now the labels are wrong, so I can't rely 1:24:00.520 --> 1:24:00.960 on the label. 1:24:01.120 --> 1:24:03.920 So Claudia, that's what my daughter did. She she she 1:24:04.080 --> 1:24:07.160 labeled by remote and put this on this and do 1:24:07.200 --> 1:24:09.479 not touch this button and all that kind of stuff. 1:24:10.240 --> 1:24:13.120 I don't even I'm okay, I got my rod too 1:24:13.320 --> 1:24:17.240 remote and my hand and I'm trying to turn it 1:24:17.280 --> 1:24:20.920 on and it's on. It's got the little red light 1:24:20.960 --> 1:24:21.799 on it and everything. 1:24:21.840 --> 1:24:24.679 But if that's not working, the other thing you could 1:24:24.680 --> 1:24:26.760 do is pull the power plug out of the back 1:24:26.800 --> 1:24:29.600 of the Roku and and get that and you know, 1:24:29.680 --> 1:24:31.040 get that back on. The other thing you could do. 1:24:31.080 --> 1:24:31.960 How old is this TV? 1:24:34.600 --> 1:24:38.479 No, you know what. I don't know because she she 1:24:38.680 --> 1:24:42.559 had it storage, but I think it's at least five years. 1:24:42.560 --> 1:24:46.200 Okay, there's a feature on the TV and it sounds 1:24:46.200 --> 1:24:49.040 like your daughter is a little bit tech savvy because 1:24:49.040 --> 1:24:50.960 she's got that sticker on the remote that says do 1:24:51.040 --> 1:24:53.559 not touch this button, so she knows what she's doing. 1:24:54.479 --> 1:24:58.559 There's a thing called ARC support on the TV E 1:24:58.800 --> 1:25:01.679 ARC and so what that does is this will allow 1:25:01.880 --> 1:25:08.200 the Roku to actually toggle the TV Hdmi to its 1:25:08.200 --> 1:25:11.760 input when you press a button on the Roku remote, 1:25:12.080 --> 1:25:14.840 so like the home button or the select button. So 1:25:14.920 --> 1:25:17.559 I would also ask your daughter to maybe see if 1:25:17.560 --> 1:25:20.880 that option in Roku is set up. It's called ARC 1:25:21.080 --> 1:25:26.000 or ARC and so that should Sorry, sorry, I'm telling 1:25:26.040 --> 1:25:29.320 you the wrong thing. It's actually CEC. This is a 1:25:29.400 --> 1:25:33.679 different control, and that's HDMI, which basically allows these modern 1:25:33.680 --> 1:25:36.559 devices to talk to each other, and if you get 1:25:36.560 --> 1:25:39.160 them to talk to each other, they will turn each 1:25:39.160 --> 1:25:40.920 other on and off and that kind of stuff when 1:25:40.920 --> 1:25:43.160 you press the button on the remote. But personally, I 1:25:43.160 --> 1:25:45.639 think you just figure out which input these things are on. 1:25:45.960 --> 1:25:49.120 If worse comes to worse, Claudia, you can follow the 1:25:49.320 --> 1:25:52.639 HDMI cable from the back of the Roku into where 1:25:52.680 --> 1:25:55.679 it inputs on your TV, and that should be labeled 1:25:55.680 --> 1:25:58.400 on the back of your TV, and that way you 1:25:58.479 --> 1:26:01.320 know that's the one to tune into. So that's what 1:26:01.360 --> 1:26:03.080 I would do. I know it's a pain sometimes with 1:26:03.120 --> 1:26:05.880 these HDMI inputs, but maybe just stick to the to 1:26:05.920 --> 1:26:08.280 the Roku, all right. Coming up on the show, we 1:26:08.320 --> 1:26:10.679 are going to talk to Matt Swider about the best 1:26:10.680 --> 1:26:13.719 way to see the new Super Mario Brothers movie. Plus, 1:26:13.720 --> 1:26:15.559 I'm going to tell you about Google Maps. They've got 1:26:16.360 --> 1:26:20.320 several new features to help you explore US national parks, 1:26:20.800 --> 1:26:25.599 and Amazon is talking about scam artists. They're telling you 1:26:25.640 --> 1:26:31.000 how to avoid being a scam victim. I'll tell you 1:26:31.000 --> 1:26:32.680 about how to do that. Coming up next, we have 1:26:33.439 --> 1:26:35.679 is at Triple eight rich one on one. That's eight 1:26:35.760 --> 1:26:39.599 eight eight seven four to two, four to one zero one. 1:26:40.160 --> 1:26:44.000 Rich Damiro here along with my wife Lindsay, my kid, Tanner, Bobo. 1:26:45.120 --> 1:26:47.479 We got everyone in house today. You're listening to Rich 1:26:47.520 --> 1:26:53.920 on Tech. Welcome back to rich on Tech. Rich DeMuro 1:26:54.000 --> 1:26:57.880 here hanging out with you, talking technology. You can find 1:26:57.920 --> 1:27:03.799 me online at tech on all social media Instagram, Facebook, Twitter, 1:27:04.240 --> 1:27:06.719 if you want to call the show eighty eight rich 1:27:06.840 --> 1:27:10.280 one on one, Triple eight seven four to two, four 1:27:10.479 --> 1:27:13.720 one zero one. I've got my wife in studio here, 1:27:13.760 --> 1:27:17.000 Lindsay say hello, Hi, very fun to be here behind 1:27:17.000 --> 1:27:21.320 the scenes. I've got my kid here, Tanner. Just call 1:27:21.400 --> 1:27:26.160 us the rich Morning Zoo with Technology. All right, let's 1:27:26.160 --> 1:27:30.960 get to uh Mitch in Escondido. Mitch, welcome to the show. 1:27:32.400 --> 1:27:33.200 Good afternoon. 1:27:34.560 --> 1:27:37.000 I am doing fantastic. I got my whole family here, 1:27:37.040 --> 1:27:37.880 so what could be better? 1:27:38.240 --> 1:27:38.800 Yeah? 1:27:39.040 --> 1:27:40.639 Well that's right. 1:27:41.520 --> 1:27:42.439 What can I help you with? 1:27:43.800 --> 1:27:48.280 Well, I'm looking for a basic you know, Bluetooth speaker. 1:27:48.360 --> 1:27:52.040 I've gone online, I've checked the reviews and everyone has 1:27:52.080 --> 1:27:52.720 the best one. 1:27:52.920 --> 1:27:53.120 Yep. 1:27:53.200 --> 1:27:55.960 And I'm really confused. So I'm looking just for something 1:27:55.960 --> 1:27:57.600 that play, you know, that I can put in the 1:27:57.640 --> 1:27:59.160 house and get good sound from. 1:27:59.240 --> 1:28:00.840 Okay, how much you looking to spend? 1:28:02.840 --> 1:28:05.080 You know, I don't want to go top of the line, 1:28:05.280 --> 1:28:06.880 you know, somewhere in the middle of something that's good. 1:28:07.000 --> 1:28:10.160 Okay, So I'll tell you some of my favorites and 1:28:10.200 --> 1:28:11.800 then you can go from there. But I'll tell you 1:28:11.800 --> 1:28:15.240 I've got my absolute, absolute favorite speaker, and this is 1:28:15.240 --> 1:28:18.160 probably overkill. This is the best thing I purchased during 1:28:18.200 --> 1:28:22.439 the pandemic is the Sos Move. This one's a little expensive, 1:28:22.479 --> 1:28:26.080 it's four hundred dollars, but it's one of my absolute 1:28:26.080 --> 1:28:29.519 favorite Bluetooth speakers because not only does it work with 1:28:29.600 --> 1:28:32.559 Sonos if you have that, which sounds like you don't, 1:28:32.600 --> 1:28:35.920 so okay, but it's also it's Bluetooth and Wi Fi 1:28:36.439 --> 1:28:38.960 and it works with Apple Airplay and all these different things, 1:28:39.040 --> 1:28:42.040 and so that's my most versatile speaker. What I like 1:28:42.120 --> 1:28:44.439 about it is that it sits on a charging pad, 1:28:44.560 --> 1:28:46.680 so it's always charged. And that's the problem with some 1:28:46.680 --> 1:28:48.960 of these Bluetooth speakers is that you get them and 1:28:49.000 --> 1:28:50.800 then they're not charged when you want to use them. 1:28:51.280 --> 1:28:54.000 Now that's on the high end. Okay, Now if you 1:28:54.160 --> 1:28:57.799 step on half of that. For about two hundred dollars, 1:28:58.120 --> 1:29:00.559 you can get the sons Roam And you can tell 1:29:00.600 --> 1:29:03.120 I really like the Sonos products because they just work 1:29:03.240 --> 1:29:06.760 really well. Now the Rome, I can tell you it's 1:29:06.760 --> 1:29:09.280 about I think it's about one seventy nine. This is 1:29:09.520 --> 1:29:11.599 another great speaker that I've purchased. And the reason I 1:29:11.680 --> 1:29:14.280 like this is because while the Move is really heavy 1:29:14.600 --> 1:29:16.040 and it works really well and you can bring it 1:29:16.080 --> 1:29:17.880 in to your backyard, the Rome is really light, but 1:29:17.920 --> 1:29:21.320 it's also rechargeable. They also make a little charger, a 1:29:21.360 --> 1:29:24.200 wireless charger that it can sit upon, although I just 1:29:24.240 --> 1:29:27.200 keep mine plugged in at all times with USBC. But 1:29:27.360 --> 1:29:29.640 this thing is waterproof, which is nice, so you can 1:29:29.680 --> 1:29:31.360 take it out in the water and the rain, by 1:29:31.400 --> 1:29:33.759 the pool whatever. But I will tell you my wife 1:29:33.760 --> 1:29:35.840 can attest to this that we ran it through the 1:29:36.000 --> 1:29:39.519 washing machine by accident, and you found this in the 1:29:39.640 --> 1:29:40.599 washing machine, right. 1:29:41.160 --> 1:29:43.439 I did, and I was a little worried it would 1:29:43.479 --> 1:29:45.240 never work again, and it did somehow. 1:29:45.280 --> 1:29:47.439 But somehow it works because we brought it to Hawaii 1:29:47.520 --> 1:29:50.639 and it still works and there's no crackling. There's no problem, 1:29:50.760 --> 1:29:52.880 so I can tell you the Rome by Sonos is 1:29:52.960 --> 1:29:57.680 really well made. After that, if you want something that's inexpensive, 1:29:57.760 --> 1:30:01.400 I would say my favorite speakers are the Ultimate Ears. 1:30:01.800 --> 1:30:03.920 And I'm not the only person that says this. Mitch, 1:30:03.960 --> 1:30:06.920 you said you looked at reviews. Many people concur that 1:30:07.120 --> 1:30:10.800 Ultimate Years makes great speakers, and I would you know. 1:30:10.800 --> 1:30:13.719 They have them in a wide range of pricing points, 1:30:14.040 --> 1:30:16.280 so you can go anywhere from the Wonder Boom three 1:30:16.320 --> 1:30:19.000 which is one hundred dollars, to the Boom three which 1:30:19.040 --> 1:30:21.559 is one point fifty up to the Megaboom which is 1:30:21.600 --> 1:30:24.759 two hundred, to the hyper Boom which is four forty nine. 1:30:25.040 --> 1:30:27.599 Not that four forty nine or two hundred. I'd probably 1:30:27.600 --> 1:30:30.960 go with the Sono speakers I mentioned. But Ultimate Ears 1:30:31.120 --> 1:30:33.920 has a great speaker. I've recommended this to many many 1:30:33.960 --> 1:30:37.880 people over the years. They are also water resistant, most 1:30:37.880 --> 1:30:41.760 of them, I believe, and they're great. The battery lasts 1:30:41.800 --> 1:30:44.760 a long time, the sound is fantastic, and you can 1:30:44.800 --> 1:30:47.920 find them anywhere. My advice for any of these speakers 1:30:48.120 --> 1:30:51.320 is to wait for a deal. Ultimate Year stuff does 1:30:51.360 --> 1:30:54.000 go on sale once in a while. Sono stuff will 1:30:54.040 --> 1:30:56.679 go on sale once in a while as well. Thanks 1:30:56.680 --> 1:31:00.000 for calling Mitch. Hopefully that answers your question. All right, Tam, 1:31:00.240 --> 1:31:01.880 we've got two minutes. I'm gonna give you the question. 1:31:01.960 --> 1:31:05.400 Go ahead. We've got an email from Art. What does 1:31:05.520 --> 1:31:05.920 Art say? 1:31:06.360 --> 1:31:09.680 Good morning, Rich enjoy listening and seeing you on KTLA. 1:31:10.400 --> 1:31:13.200 Is there any way to stop giving spam emails from 1:31:13.240 --> 1:31:19.680 Walmart Rewards, ACE Rewards, etc. I delete them and report spam, 1:31:20.000 --> 1:31:21.479 but they just keep showing up. 1:31:21.760 --> 1:31:24.920 Thank you Art, thank you Ark, and thank you Tanner 1:31:24.920 --> 1:31:27.800 for reading that great question. And this is a problem 1:31:27.880 --> 1:31:31.360 that many people have, including myself. So I get these 1:31:31.400 --> 1:31:34.880 emails as well from like Walmart rewards, Home Depot rewards, 1:31:35.200 --> 1:31:37.759 and it's like spam, and then you have regular spam. 1:31:38.000 --> 1:31:41.760 So here is my quick primer on spam. If you 1:31:41.800 --> 1:31:45.400 get an email like the Walmart rewards, the home Depot rewards, 1:31:45.439 --> 1:31:47.519 do not open it and do not click on any 1:31:47.560 --> 1:31:50.719 links in it. Send it to the trash immediately without 1:31:50.720 --> 1:31:52.759 opening it. As soon as you open one of these emails, 1:31:52.760 --> 1:31:56.120 these unsolicited spam emails, it sends a signal to these 1:31:56.160 --> 1:31:59.240 spammers that oh, we got a good email address and 1:31:59.280 --> 1:32:01.200 they're going to send you more. The other thing I 1:32:01.200 --> 1:32:05.200 would do is turn off load remote images on your 1:32:05.240 --> 1:32:08.479 email program. That means that all these little tracking pixels 1:32:08.479 --> 1:32:11.360 that these spammers put in these emails will not work. 1:32:11.400 --> 1:32:13.599 It will not tell them that these emails were loaded. 1:32:13.960 --> 1:32:16.519 So if you can turn off load remote images on 1:32:16.560 --> 1:32:18.439 your emails, that should help cut down on some of 1:32:18.479 --> 1:32:22.880 this stuff. Otherwise, unsubscribe to legitimate emails. So if you're 1:32:22.880 --> 1:32:25.360 getting a legitimate email from a company like Macy's or 1:32:25.360 --> 1:32:29.080 Home Depot, you can safely unsubscribe. Otherwise, do not click 1:32:29.120 --> 1:32:32.680 links and the unsolicited stuff, send them right to spam. 1:32:33.080 --> 1:32:35.200 Coming up next, Matt Swider is going to talk Super 1:32:35.240 --> 1:32:37.880 Mario Brothers movie and the best format to see it in. 1:32:38.880 --> 1:32:43.080 This is rich On Tech. Welcome back to rich On Tech. 1:32:43.200 --> 1:32:46.439 Rich Demiro here hanging out talking technology with you at 1:32:46.560 --> 1:32:49.160 Triple eight rich one O one eight eight eight seven 1:32:49.280 --> 1:32:53.040 four to two four to one zero one in the 1:32:53.040 --> 1:32:56.479 studio with me my son eight years old. Tanner, Welcome 1:32:56.520 --> 1:33:00.160 to the show. So we are going to talk per 1:33:00.240 --> 1:33:02.519 Mario Brothers movie. We went and saw it last night 1:33:03.240 --> 1:33:05.680 and you have your review. Do you want to give 1:33:05.680 --> 1:33:07.759 me a review of the movie, Tanner? Go ahead. 1:33:07.880 --> 1:33:10.880 I think the Mario movie is great. I would give 1:33:10.920 --> 1:33:12.200 it a nine out of ten. 1:33:14.280 --> 1:33:14.360 Like. 1:33:15.280 --> 1:33:17.280 The reason I would give it a night out of 1:33:17.360 --> 1:33:20.920 ten is because it could have a little been a 1:33:21.000 --> 1:33:22.560 little bit more longer. 1:33:23.520 --> 1:33:26.200 Oh you want it the longer movie and more action, 1:33:26.640 --> 1:33:28.599 more action. I thought I had a lot of action 1:33:28.680 --> 1:33:31.360 that was very long. So my feeling on this movie 1:33:31.520 --> 1:33:34.799 is that it was really good. It will definitely appeal 1:33:34.920 --> 1:33:39.000 to adults and kids alike. It had all the music 1:33:39.040 --> 1:33:42.400 that I loved from my childhood. But you can't go 1:33:42.439 --> 1:33:46.200 in with super high expectations. Let's bring on Matt Swider, 1:33:46.280 --> 1:33:50.519 friend of the show. Matt Is of the shortcut dot com. Matt, 1:33:50.520 --> 1:33:51.639 thanks for joining me today. 1:33:52.600 --> 1:33:53.439 Hi. How you doing. 1:33:53.680 --> 1:33:53.840 Hi? 1:33:54.200 --> 1:33:55.800 I also give it a nine out of ten. 1:33:55.880 --> 1:33:58.280 You give it an you agree with my child? Now 1:33:58.479 --> 1:34:01.759 Matt has seen this movie? Is it five times? 1:34:02.240 --> 1:34:02.880 Five times? 1:34:02.920 --> 1:34:03.320 So far? 1:34:03.520 --> 1:34:04.479 I may go for six? 1:34:04.680 --> 1:34:05.280 Oh my gosh. 1:34:05.479 --> 1:34:08.840 Now I saw it in all the formats that you 1:34:08.880 --> 1:34:11.120 could see it in. I saw in three D, I 1:34:11.160 --> 1:34:13.400 saw in IMAX. That was the first time I saw it. 1:34:13.760 --> 1:34:16.360 Four DX, which is like it has moving chairs and 1:34:16.400 --> 1:34:17.760 that was kind of like a little bit like a 1:34:17.840 --> 1:34:21.680 roller coaster. And then my favorite was Dolby Cinema and 1:34:21.920 --> 1:34:26.040 that was a really clear picture. But I also liked 1:34:26.080 --> 1:34:28.960 the four D X version, which I know is not 1:34:29.040 --> 1:34:32.360 everybody's cup of tea, but being on a ninety two 1:34:32.360 --> 1:34:34.920 minute roller coaster can be kind of fun, if that's 1:34:34.960 --> 1:34:35.559 up your alley. 1:34:36.080 --> 1:34:39.599 Now, we ended up seeing it in Dolby Cinema because 1:34:39.640 --> 1:34:44.200 of you, because I was literally researching my tickets and 1:34:44.400 --> 1:34:46.519 I was going to buy the IMAX tickets, and then 1:34:46.560 --> 1:34:49.759 I saw your post at the shortcut dot com saying 1:34:49.880 --> 1:34:52.160 I saw the Super Mario Brothers movie in every format 1:34:52.200 --> 1:34:53.920 possible and this is the best one. I said, ooh, 1:34:54.000 --> 1:34:55.960 let me see what he says, and so I read 1:34:55.960 --> 1:34:58.280 the whole thing and you came to the conclusion of 1:34:58.439 --> 1:35:01.439 the Dolby Cinema and I canceled the tickets for the 1:35:01.439 --> 1:35:04.240 IMAX and I bought the cinema. What do you think 1:35:04.439 --> 1:35:06.760 is the kind of difference between those two formats? 1:35:10.280 --> 1:35:10.479 Oh? 1:35:10.640 --> 1:35:11.479 Do we lose Matt? 1:35:12.439 --> 1:35:12.639 Oh? 1:35:12.680 --> 1:35:16.280 I think we lost him. I guess Matt. I don't 1:35:16.320 --> 1:35:18.800 know what happened. Okay, So while we get Matt back 1:35:18.840 --> 1:35:21.840 on the line, let's see here, can I bring Matt? 1:35:21.880 --> 1:35:22.240 Are you there? 1:35:22.280 --> 1:35:22.559 Still? 1:35:22.800 --> 1:35:23.040 Yeah? 1:35:23.160 --> 1:35:23.479 Sorry? 1:35:24.000 --> 1:35:24.960 For some reason, there you go. 1:35:25.240 --> 1:35:26.720 So I don't know if you heard my question, but 1:35:26.840 --> 1:35:29.639 you know, I basically went and saw in the Dolby 1:35:29.720 --> 1:35:32.439 Cinema format. What do you think is the difference between 1:35:32.439 --> 1:35:33.920 these formats these days? 1:35:34.600 --> 1:35:36.920 I think it's a little bit bigger of a screen, 1:35:37.640 --> 1:35:43.280 and the contrast ratio is definitely the projector is definitely 1:35:43.400 --> 1:35:46.320 better than your standard two D picture that's out there. 1:35:46.400 --> 1:35:49.559 That kind of is slowly being replaced a lot of 1:35:49.560 --> 1:35:51.599 the older cinemas out there, a lot of the older 1:35:51.640 --> 1:35:55.360 theaters have older objectors. So whether you're going for you know, 1:35:55.439 --> 1:35:59.519 Dolby Cinema or they have like the Imax laser, it's 1:35:59.760 --> 1:36:03.720 new advanced technology that is kind of modernizing, just like 1:36:03.760 --> 1:36:08.120 your TV. You know, the HDR, the contrast ratio so 1:36:08.520 --> 1:36:13.559 you know, black or blacks and brighter brights within a reason. 1:36:13.600 --> 1:36:17.639 So I could really tell a difference on My favorite 1:36:18.000 --> 1:36:21.800 like tell was the detail of Mario's hat. It has 1:36:21.880 --> 1:36:23.720 a lot of you know, like texture there, like you 1:36:23.720 --> 1:36:26.200 would see in a nice fabric. And I could see 1:36:26.200 --> 1:36:27.680 that on the Imax, and I can see that in 1:36:27.680 --> 1:36:30.240 the Dolby. But then I began to lose it on 1:36:30.280 --> 1:36:33.360 the three D pictures which I saw on a smaller 1:36:33.400 --> 1:36:36.479 screen in that case, and also two D, like a 1:36:36.520 --> 1:36:40.560 lot of that detail really faded, but almost like Mario's 1:36:41.360 --> 1:36:44.720 overalls were almost looked fuzzy because they look so realistic 1:36:44.800 --> 1:36:47.080 on Imax and on the Dolbie Cinema. 1:36:47.360 --> 1:36:49.559 Yeah. I actually turned to my wife at one point 1:36:49.640 --> 1:36:53.000 during the movie and said, can you believe the graphics 1:36:53.000 --> 1:36:56.240 of this movie. It's they're so clear and so good 1:36:56.920 --> 1:37:00.280 that it's it's almost like a next generation of kind 1:37:00.320 --> 1:37:02.519 of like you said, if you can see it in 1:37:02.560 --> 1:37:05.719 these formats that reveal that you really get to enjoy 1:37:05.760 --> 1:37:08.040 with these with these people that made this movie had 1:37:08.080 --> 1:37:12.080 in mind. Absolutely Okay, So with the Dolby Cinema, the 1:37:12.160 --> 1:37:15.960 Dolby Cinema and the Imax, Uh are those two the same? 1:37:16.120 --> 1:37:18.000 Like what are they just like different brands or what? 1:37:18.920 --> 1:37:22.879 So there are different brands. It depends on the Imax. 1:37:22.920 --> 1:37:26.280 It is really like a larger screen and it's taller 1:37:26.320 --> 1:37:29.640 than your usual format. So the one I saw in 1:37:29.680 --> 1:37:35.360 New York City is the largest Imax in the in 1:37:35.400 --> 1:37:36.240 the country, in the in. 1:37:36.200 --> 1:37:37.240 The US, oh wow. 1:37:37.720 --> 1:37:38.200 Yeah, And the. 1:37:38.320 --> 1:37:41.160 Second largest is in San Francisco. So I lucked out, 1:37:41.240 --> 1:37:43.439 you know, being in New York City to go to that, 1:37:44.040 --> 1:37:48.000 but people there's also an IMAX experience, which they kind 1:37:48.000 --> 1:37:52.120 of retrofitted existing theaters to be a little bit larger 1:37:52.160 --> 1:37:54.799 and have that larger, taller format, but it's not quite 1:37:55.200 --> 1:37:59.120 the real imax that is, you know, what everybody knows 1:37:59.120 --> 1:38:01.479 and loves, where it's like a giant screen. I did 1:38:01.520 --> 1:38:03.960 think that it took away from a little bit of 1:38:04.000 --> 1:38:06.400 the action because it was almost seeing it with like 1:38:06.840 --> 1:38:08.800 it felt like a thousand other people. The configure is 1:38:08.800 --> 1:38:12.439 not quite that large many seats, but it felt almost 1:38:12.479 --> 1:38:14.080 too big for its own goods. So when I went 1:38:14.120 --> 1:38:16.000 to the Dolby, I had a lot of space in 1:38:16.040 --> 1:38:18.800 between me and other people the more comfortable seats, and 1:38:18.880 --> 1:38:21.760 it felt like I was just tuning in on a 1:38:21.800 --> 1:38:25.360 giant screen that was in my living room versus, you know, 1:38:25.479 --> 1:38:27.280 something where I'm at like a stadium. 1:38:28.040 --> 1:38:30.240 But they both have unique, cool experiences. 1:38:30.840 --> 1:38:32.760 And that's the other part of this is that even 1:38:32.800 --> 1:38:35.679 though I love the at home movie experience, there's still 1:38:35.960 --> 1:38:40.280 you can't compare to the movie theater experience, and it's 1:38:40.400 --> 1:38:42.800 you know, yeah, people were back in the theater. I 1:38:42.840 --> 1:38:44.640 mean it really was. You know. My wife and I 1:38:44.680 --> 1:38:46.479 were talking about this last night too, like how we thought, 1:38:46.760 --> 1:38:48.639 you know, movie theaters, you would never go back after 1:38:48.720 --> 1:38:50.880 COVID and now here we are and it was packed. 1:38:50.920 --> 1:38:54.400 So okay, let's talk about some of the movie itself, 1:38:54.479 --> 1:38:57.600 because I've got my kid here and Tanner. What was 1:38:57.640 --> 1:38:59.559 your favorite like character in the movie. 1:38:59.560 --> 1:39:02.080 Did you have a you know, I kind of did 1:39:02.160 --> 1:39:03.560 actually have a favorite? 1:39:03.960 --> 1:39:07.040 What was it? You've got Mario, because. 1:39:06.920 --> 1:39:09.360 Mario or Peach or Luigi? 1:39:09.600 --> 1:39:09.760 Uh? 1:39:10.320 --> 1:39:12.840 My personal favorite was Luigi. 1:39:13.080 --> 1:39:14.320 Oh you like Luigi? Huh? 1:39:14.400 --> 1:39:17.679 I like how he always carried around like plumbing bag. 1:39:18.960 --> 1:39:21.519 What about the what about the Okay, there's two characters 1:39:21.560 --> 1:39:23.680 I really liked. There was the Toad character, which I 1:39:23.680 --> 1:39:26.160 thought was really funny. But then there's that like weird 1:39:26.320 --> 1:39:31.519 star that was like really like dark, right, what was 1:39:31.520 --> 1:39:34.400 the deal with that thing? And then Bowser. I thought 1:39:34.479 --> 1:39:38.120 Bowser was a little I don't know, like you like 1:39:38.200 --> 1:39:40.880 it's weird. And Matt, I'm sure you can understand this too. 1:39:40.920 --> 1:39:44.200 It's like whenever you're bringing Ip to life, there's always 1:39:44.240 --> 1:39:45.679 this like major danger. 1:39:45.720 --> 1:39:45.880 You know. 1:39:45.920 --> 1:39:48.320 It's like kind of like meeting your favorite celebrity. You 1:39:48.320 --> 1:39:50.880 don't want to be disappointed right by meeting them. In person. 1:39:51.240 --> 1:39:53.559 That's the way I feel they're walking this very fine 1:39:53.600 --> 1:39:56.839 line with bringing like your favorite Mario and Nintendo characters 1:39:56.840 --> 1:39:58.920 to life. You don't want to not like them because 1:39:58.960 --> 1:40:01.040 you've liked them for so many on the video game. 1:40:02.040 --> 1:40:05.760 Yeah, I think Jack Black had a tough job but 1:40:05.840 --> 1:40:10.000 pulled it off in that Bowser would just like in 1:40:10.040 --> 1:40:12.680 most video games, grunt and not really have a lot 1:40:12.720 --> 1:40:15.799 of dialogue. So this is really the first time where 1:40:16.120 --> 1:40:18.679 we have a lot of dialogue being brought to life. 1:40:18.720 --> 1:40:21.360 So I think you did a good job. In the beginning, 1:40:22.120 --> 1:40:24.760 a lot of the little kids were very scared, but 1:40:24.800 --> 1:40:27.439 then he got a little silly, so I think that 1:40:27.520 --> 1:40:30.519 kind of eased some of that you know, fear in 1:40:30.600 --> 1:40:31.120 some of like the. 1:40:31.080 --> 1:40:31.920 Really little kids. 1:40:32.040 --> 1:40:34.519 I would say, if you're going to bring little kids 1:40:34.560 --> 1:40:37.519 to scream at Bowser for ninety two minutes, I think 1:40:37.520 --> 1:40:40.800 the forty X is the version to go to because 1:40:40.800 --> 1:40:42.960 there was other little kids doing the same thing. And 1:40:43.000 --> 1:40:46.720 that's because like it's almost like a ride being in 1:40:46.760 --> 1:40:49.240 that seat that moves, So if you want to kind 1:40:49.240 --> 1:40:50.960 of cover for the fact that your kids are going 1:40:51.000 --> 1:40:53.200 to scream, that's the version of go to, because they'll 1:40:53.240 --> 1:40:54.800 be with other kids doing that same thing. 1:40:55.000 --> 1:40:57.400 I've actually never seen a movie in forty X. Can 1:40:57.439 --> 1:40:58.600 you explain what that is? 1:40:58.880 --> 1:41:05.120 Yeah, so it has like twenty one different sensory kind 1:41:05.120 --> 1:41:08.320 of motion. So there's there's water that gets spit out 1:41:08.320 --> 1:41:10.560 at you, both from the front of the railing or 1:41:10.640 --> 1:41:12.120 the person seen in front of you, if not in 1:41:12.160 --> 1:41:15.280 the front section like I was. And then there's myst 1:41:15.320 --> 1:41:19.360 that comes down. There's air that comes from the back 1:41:19.400 --> 1:41:21.720 of the seat. So if you're like flying through the 1:41:21.720 --> 1:41:24.080 air on a Mario Kart like that type of thing, 1:41:24.160 --> 1:41:28.280 will will have some some like air effects. And then 1:41:28.400 --> 1:41:32.320 there's the moving seats, so they almost move like you 1:41:32.360 --> 1:41:35.360 would imagine in like one of those Disney three D theater, 1:41:35.479 --> 1:41:38.400 So everything's in in three d's, but the forty comes 1:41:38.439 --> 1:41:42.639 with those like sensory effects. There's also smell and there's heat, 1:41:42.800 --> 1:41:45.120 but I didn't really experience that in this particular theater. 1:41:45.360 --> 1:41:47.200 I did experience that when I saw one of the 1:41:47.200 --> 1:41:50.479 Transformers movies in Los Angeles back when they first opened up. 1:41:50.760 --> 1:41:53.639 Okay, I was corrected by Tanner. Tanner, We did see 1:41:53.640 --> 1:41:57.360 a forty movie right where I kind. 1:41:57.200 --> 1:42:00.440 Of remember it at Legoland. 1:42:00.080 --> 1:42:02.080 And yeah, it was Lego Land, New York. 1:42:02.240 --> 1:42:05.160 Yeah, like when that there was a criminals trying to 1:42:05.240 --> 1:42:09.559 steal just a hot and the cops were like, we 1:42:09.640 --> 1:42:12.360 got it was a really hot day. So I was 1:42:12.439 --> 1:42:17.240 kind of happy to get wet in that movie. But 1:42:17.600 --> 1:42:21.240 it was kind of weird how the air went on 1:42:21.320 --> 1:42:22.040 like my neck. 1:42:22.560 --> 1:42:25.080 Yeah, it was like the the So you're you're in 1:42:25.080 --> 1:42:27.200 New York, Matt, there's that new Lego Land up in 1:42:27.680 --> 1:42:29.719 gosh in New York. And we went to the opening 1:42:29.840 --> 1:42:32.400 and they had a four D movie adventure there, so 1:42:32.880 --> 1:42:34.479 that I did. I did see and they had like 1:42:34.520 --> 1:42:36.280 I think foam came down from the ceiling like it 1:42:36.840 --> 1:42:38.519 wasn't It wasn't like one of the standard ones that 1:42:38.520 --> 1:42:40.760 you're talking about from like Regal or whatever. This other 1:42:41.080 --> 1:42:43.240 member D Box I think was that one of the companies. 1:42:43.960 --> 1:42:45.160 Yeah, another one. 1:42:45.520 --> 1:42:48.719 So anyway, all right, So bottom line on Super Mario Brothers. 1:42:48.720 --> 1:42:51.240 Do you recommend people see it if they like, you know, 1:42:51.479 --> 1:42:54.479 nostalgic factor, you know, what's the who should see this? 1:42:55.120 --> 1:42:57.679 I think tons of people. This is like why it's 1:42:57.680 --> 1:42:59.519 doing so well in the box office right now. And 1:42:59.520 --> 1:43:03.679 actually eating Frozen too, Frozen two Numbers, which is Disney's 1:43:03.680 --> 1:43:07.040 best animated film. It's because there's this cross section of 1:43:07.360 --> 1:43:10.320 people who played the game over you know, the last 1:43:10.560 --> 1:43:13.599 I don't know, thirty plus years, like thirty five years 1:43:13.720 --> 1:43:17.160 or so, because you know, and every generation kind of 1:43:17.200 --> 1:43:21.320 knows about Mario. In one survey, Mario was had a 1:43:21.400 --> 1:43:26.360 better recognizable score than Mickey Mouse. So like it's it's 1:43:26.360 --> 1:43:28.519 definitely relevant to all ages, and a lot of kids 1:43:28.600 --> 1:43:31.479 who don't know Mario, this will be like their first 1:43:31.880 --> 1:43:34.960 experience with Mario and they'll immediately get it because they're 1:43:35.000 --> 1:43:36.760 the ones who like it the most because it just 1:43:36.880 --> 1:43:39.120 appeals to them. It may not have the story that 1:43:39.160 --> 1:43:42.320 the critics like, but the actual, you know, ticket paying 1:43:42.360 --> 1:43:44.920 audience seems to really like it. And I kind of 1:43:44.920 --> 1:43:47.960 agree with that ticket paying audience more than the professional 1:43:48.000 --> 1:43:48.639 critics out there. 1:43:48.720 --> 1:43:50.200 Yeah, I would agree. And it got me to eat 1:43:50.200 --> 1:43:52.320 my popcorn and drink my soda and have a very 1:43:52.800 --> 1:43:55.720 very enjoyable Friday night. Matt, we're going to leave it 1:43:55.760 --> 1:43:59.120 at that. Check out Matt's newsletter at the Shortcut dot 1:43:59.160 --> 1:44:02.559 Com does all kinds of fun stuff. Matt Swider, thanks 1:44:02.600 --> 1:44:03.679 so much for joining me today. 1:44:04.200 --> 1:44:06.080 Thanks for Richner Speculator here. 1:44:06.439 --> 1:44:09.080 All right, take care all right, coming up, we're gonna 1:44:09.120 --> 1:44:10.560 close out the show. I'm gonna tell you about the 1:44:11.000 --> 1:44:15.200 Amazon scam warning, some new features for the National parks 1:44:15.240 --> 1:44:17.800 inside Google Maps, and we're going to close out the 1:44:17.800 --> 1:44:21.280 show with some of your feedback. Rich on Tech coming 1:44:21.360 --> 1:44:31.840 back after this. Welcome back to rich on Tech. Rich 1:44:31.920 --> 1:44:36.320 Demiro talking technology with you. Find me online at rich 1:44:36.400 --> 1:44:39.680 on Tech. My son Tanner in the studio with me, 1:44:39.760 --> 1:44:43.120 my wife Lindsey. My other kid's on a hike, so 1:44:43.160 --> 1:44:46.400 he's not here, so not by himself. But if you 1:44:46.400 --> 1:44:48.479 want to see us on Instagram at rich on Tech, 1:44:48.520 --> 1:44:52.000 I typically well Instagram our family and what we're doing 1:44:52.040 --> 1:44:54.519 most of the time. All right, before we close out 1:44:54.560 --> 1:44:56.720 the show here, I got a lot of things to 1:44:56.760 --> 1:45:00.479 get through. So Amazon sent an email about the feeding 1:45:00.520 --> 1:45:02.800 scam artists. They said in twenty twenty two, they made 1:45:02.840 --> 1:45:06.680 significant strides to protecting customers any big tech company. You're 1:45:06.720 --> 1:45:08.960 gonna get emails that purport to be from them, do 1:45:09.080 --> 1:45:10.880 not fall for them. A lot of them are fake. 1:45:11.800 --> 1:45:14.759 Amazon says they initiated takedown some more than twenty thousand 1:45:14.760 --> 1:45:17.599 phishing websites and ten thousand phone numbers that were used 1:45:17.600 --> 1:45:21.280 as part of impersonation scams and they referred hundreds of 1:45:21.320 --> 1:45:25.679 bad actors to law enforcement. So how to protect yourself 1:45:25.680 --> 1:45:29.080 from Amazon scammers. Be careful installing apps or software. Amazon 1:45:29.120 --> 1:45:31.799 will not ask you to install an app or download 1:45:31.880 --> 1:45:35.280 software in order to get a refund or help. So 1:45:35.280 --> 1:45:36.719 if they're like, yeah, we can talk to you about 1:45:36.720 --> 1:45:39.000 this problem, just download this program and we'll connect you, 1:45:39.080 --> 1:45:42.000 don't do it. They connect you through the web. Never 1:45:42.040 --> 1:45:44.280 pay over the phone. Amazon will not call to ask 1:45:44.320 --> 1:45:48.799 you to provide payment information, including gift cards. Always verify 1:45:48.920 --> 1:45:52.400 orders directly with Amazon. Amazon is never going to send 1:45:52.439 --> 1:45:55.639 you a confirmation email that has the products you ordered 1:45:55.680 --> 1:45:57.320 in it. So if you get this emails, say I 1:45:57.360 --> 1:45:59.360 didn't order this computer, let me call this number and 1:45:59.400 --> 1:46:02.040 get a refund, and don't do it. That does not happen. 1:46:02.920 --> 1:46:05.240 If you have any questions, you can go to your 1:46:05.360 --> 1:46:08.240 orders area on Amazon dot com or on the Amazon 1:46:08.280 --> 1:46:12.320 Shopping app. Be wary of false urgency. Amazon does not 1:46:12.360 --> 1:46:15.400 pressure you to act. Now. Well, they do have lightning deals, 1:46:15.439 --> 1:46:18.240 so they do a little bit, but scammers may try 1:46:18.280 --> 1:46:20.800 to create a sense of urgency to persuade you to 1:46:20.840 --> 1:46:24.360 do what you're asking. And if you receive any communication, 1:46:24.640 --> 1:46:26.920 a call or text or email that you think may 1:46:26.920 --> 1:46:29.680 not be from Amazon, you can report it to Amazon 1:46:30.120 --> 1:46:33.040 at Amazon dot com slash report a scam. I did 1:46:33.080 --> 1:46:37.879 not know about that website Amazon dot com slash report 1:46:38.080 --> 1:46:40.800 a scam. Let's see what that brings you to. Brings 1:46:40.800 --> 1:46:43.600 to this website where you can report something suspicious so 1:46:43.680 --> 1:46:46.200 Amazon don't fall for it. Lots of stuff that's happening 1:46:46.200 --> 1:46:49.879 with that Google Maps. If you're going to be exploring 1:46:50.000 --> 1:46:53.120 national parks this summer, they have four new updates coming 1:46:53.120 --> 1:46:55.360 to Google Maps on iOS and Android to help you 1:46:55.439 --> 1:47:00.240 with that. So number one, this is really cool. You 1:47:00.240 --> 1:47:03.400 can identify the most popular places in a park, like 1:47:03.439 --> 1:47:07.160 the attractions, campgrounds, visitor center, and trailheads. So if you 1:47:07.240 --> 1:47:10.200 search for a park like Yellowstone, you'll see something called 1:47:10.200 --> 1:47:12.559 directory and it will show you all the things that 1:47:12.560 --> 1:47:15.320 are like the most popular things inside that park. It's 1:47:15.400 --> 1:47:16.880 kind of like what they do with a shopping mall, 1:47:17.120 --> 1:47:18.720 tell you all the stores, They tell you all the 1:47:18.720 --> 1:47:23.320 things that are on there. See the popular trails on maps, 1:47:23.640 --> 1:47:25.800 so now when you search for a trail, they're going 1:47:25.840 --> 1:47:28.680 to highlight the entire route on the map instead of 1:47:28.760 --> 1:47:30.920 just a pin, so you can see where it starts 1:47:30.960 --> 1:47:32.720 and finishes. And this is one of the things when 1:47:32.760 --> 1:47:34.920 you take a hike, it's like the most intimidating factor. 1:47:35.400 --> 1:47:38.000 You don't really know what the hike is going to entail, 1:47:38.080 --> 1:47:40.240 and so the more you know about it before you 1:47:40.280 --> 1:47:43.160 get on it, the better you can prepare. They also 1:47:43.160 --> 1:47:47.440 have pictures and reviews of hikes as well more detailed directions. 1:47:47.800 --> 1:47:51.120 They're going to have park entrances highlighted on the map, 1:47:51.600 --> 1:47:55.760 so you know exactly where to go right to the trailhead. 1:47:55.800 --> 1:47:57.600 That's another thing. You know, sometimes they just bring you 1:47:57.640 --> 1:48:00.200 to like the park itself, but if you know exact 1:48:00.439 --> 1:48:02.280 you know if there's three or four places to park, 1:48:02.320 --> 1:48:03.880 you can pick the best one based on what you 1:48:03.920 --> 1:48:07.120 want to do. And then the other thing is offline maps. 1:48:07.200 --> 1:48:09.960 Be sure to download those before you go. I talked 1:48:09.960 --> 1:48:12.920 about this for any trip you do, make sure you 1:48:13.000 --> 1:48:15.360 download Google Maps. There's a way to do it in 1:48:15.400 --> 1:48:18.479 the settings, and you can download offline maps. They're going 1:48:18.520 --> 1:48:21.639 to actually make this easier. When you look up a park, 1:48:21.640 --> 1:48:24.439 you're going to see a download button on the listing 1:48:24.760 --> 1:48:27.960 so that it reminds you to download that maps that 1:48:28.000 --> 1:48:30.559 you can use it without internet or cellular because remember 1:48:30.600 --> 1:48:33.000 GPS will still work on your phone if you have 1:48:33.040 --> 1:48:35.479 the map downloaded, even if you don't have internet or 1:48:35.520 --> 1:48:37.839 cellular data. And if you've been to a national park, 1:48:38.040 --> 1:48:40.479 you know that most of them do not have internet 1:48:40.520 --> 1:48:45.120 access nearby or cellular data. The other thing is I 1:48:45.120 --> 1:48:48.599 would recommend as the MPs National Park Service app. They've 1:48:48.600 --> 1:48:51.920 got a great app for at least I know they've 1:48:51.920 --> 1:48:54.040 got it for iOS. I'm not sure it's Android, but 1:48:54.080 --> 1:48:55.880 they do have it, and oh, they do have it 1:48:55.920 --> 1:48:58.640 for both, and that has a really good source of 1:48:58.640 --> 1:49:02.480 information as well. All right, let's get to the feedback 1:49:02.640 --> 1:49:05.200 section of the show. Tanner, do you want to read 1:49:05.240 --> 1:49:07.800 one of the feedbacks for me? Do you have a 1:49:07.800 --> 1:49:08.840 feedback there? We've got it. 1:49:09.840 --> 1:49:14.080 Yeah, I actually do have a feedback. Let's read it, 1:49:14.240 --> 1:49:19.559 okay from Peter. When I can't listen live, I catch 1:49:19.600 --> 1:49:22.920 up with your podcast. Thank you for providing interesting and 1:49:23.000 --> 1:49:26.240 valuable topics, Peter san Pedro. 1:49:26.880 --> 1:49:30.000 Oh, well, thank you, Peter. Yeah, some people don't realize 1:49:30.000 --> 1:49:32.200 that this goes out as a podcast as well, so 1:49:32.240 --> 1:49:33.920 if you miss it on the live show, you can 1:49:34.000 --> 1:49:38.639 definitely get the podcast later. Thank you, Peter. I appreciate 1:49:38.680 --> 1:49:41.680 that one. I will read the next piece of feedback. 1:49:41.760 --> 1:49:44.599 This is from I don't have a name here, but 1:49:44.640 --> 1:49:47.599 it just says I don't know, We'll just it says 1:49:47.720 --> 1:49:52.040 Rich de Hero instead of rich DeMuro Rich. Good job 1:49:52.080 --> 1:49:55.879 on the rescue. I remember from my scouting days reach, throw, 1:49:56.479 --> 1:50:01.160 row and go. Your little flotation device represent throw and 1:50:01.200 --> 1:50:03.759 it saved you from being dragged down by the victim. 1:50:04.160 --> 1:50:07.280 Good job, way to go. Cheers sent for my iPhone. 1:50:07.880 --> 1:50:11.920 Clearly he is referring to the rescue story I talked 1:50:11.920 --> 1:50:14.160 about on last week's show, and Tanner you were there. 1:50:14.600 --> 1:50:17.200 Was it scary on the beach to watch dad jump 1:50:17.200 --> 1:50:18.799 out and help rescue someone? 1:50:19.400 --> 1:50:19.600 You know? 1:50:19.800 --> 1:50:23.719 I almost grabbed my mom's phone and actually doubt nine 1:50:23.600 --> 1:50:26.559 one myself and I almost had a heart attack. 1:50:27.720 --> 1:50:29.360 Yeah, it was a little scary, that's for sure. 1:50:29.439 --> 1:50:32.200 I almost ran in myself, but then these people told 1:50:32.240 --> 1:50:34.559 me to not run in because they probably thought there 1:50:34.640 --> 1:50:35.439 was a shark in there. 1:50:35.600 --> 1:50:37.640 Yeah, we didn't know what was happening. I told the 1:50:37.680 --> 1:50:41.280 story on last week's show about my vacation in Hawaii 1:50:41.560 --> 1:50:43.280 where I had to take a little time out from 1:50:43.320 --> 1:50:45.479 the beach to run into the water and rescue someone. 1:50:45.520 --> 1:50:48.760 But my thesis of that whole thing was a don't 1:50:48.800 --> 1:50:51.400 just be a bystander. Help out in some way to 1:50:51.439 --> 1:50:53.400 the best of your ability. Doesn't mean you have to 1:50:53.439 --> 1:50:55.040 jump in like I did. But if you can help 1:50:55.080 --> 1:50:57.960 in some way, that's good because everyone thinks someone's gonna 1:50:57.960 --> 1:51:00.960 help and sometimes they don't. And look for the floaty 1:51:01.040 --> 1:51:04.240 when you get into a pool or a ocean area, 1:51:04.520 --> 1:51:06.719 there's always some sort of life saving device. 1:51:06.960 --> 1:51:10.559 Yeah, always remember where like the guard stuff is like 1:51:10.720 --> 1:51:15.160 those life booies, or they're always red yellow or white 1:51:15.320 --> 1:51:17.880 or red and white like those booies on a ship. 1:51:18.120 --> 1:51:20.000 Tanner, thanks so much for joining me on the show today. 1:51:20.040 --> 1:51:23.559 Appreciate it. Jeff fun Yes, okay, good, Lindsey, thanks so 1:51:23.600 --> 1:51:26.240 much for joining me. Thanks for having me all right. 1:51:26.320 --> 1:51:28.240 My name is rich Demurro. Thanks so much for listening 1:51:28.320 --> 1:51:30.160 to the show. That's Gonna Do It. Next week we're 1:51:30.160 --> 1:51:32.519 going to talk Earth Day and how to recycle gadgets 1:51:32.520 --> 1:51:35.080 and what big companies like Apple are doing. You can 1:51:35.120 --> 1:51:37.880 find me on social media at rich on Tech. My 1:51:37.960 --> 1:51:40.120 name is rich Dedmurro. Thanks so much for listening. There 1:51:40.120 --> 1:51:41.960 are so many ways you can spend an hour of 1:51:42.000 --> 1:51:45.080 your time. I do appreciate you spending it right here 1:51:45.120 --> 1:51:47.000 with me. I'll talk to you real soon.