1 00:00:00,280 --> 00:00:05,280 Speaker 1: That scary FBI juice jacking warning. Should you avoid public 2 00:00:05,559 --> 00:00:10,760 Speaker 1: USB ports. There's yet another new streaming service, and it 3 00:00:10,840 --> 00:00:15,320 Speaker 1: includes HBO, but not in the name. Amazon might charge 4 00:00:15,400 --> 00:00:19,720 Speaker 1: you for your next return plus your tech questions? Answer 5 00:00:19,800 --> 00:00:22,360 Speaker 1: what is going on? I'm Rich Demiro and this is 6 00:00:22,520 --> 00:00:24,400 Speaker 1: rich on Tech, the show where I talk about the 7 00:00:24,440 --> 00:00:27,400 Speaker 1: tech stuff I think you should know about. It's also 8 00:00:27,560 --> 00:00:32,720 Speaker 1: the place where I answer questions about technology, your questions 9 00:00:32,760 --> 00:00:36,240 Speaker 1: about technology. I'm the tech reporter at KTLA Channel five 10 00:00:36,360 --> 00:00:40,880 Speaker 1: in Los Angeles. Welcome to the show. Phone lines are 11 00:00:41,159 --> 00:00:45,760 Speaker 1: open at one eight eight eight rich one oh one. 12 00:00:46,400 --> 00:00:50,159 Speaker 1: That's eight eight eight seven four to two, four to 13 00:00:50,200 --> 00:00:53,239 Speaker 1: one zero one. Give me a call. If you have 14 00:00:53,320 --> 00:00:57,760 Speaker 1: a question about technology, email is also open. Send your 15 00:00:57,800 --> 00:01:04,319 Speaker 1: email to hello at rich on Tech dot TV. I 16 00:01:04,319 --> 00:01:08,160 Speaker 1: think about this stuff a lot, This self service economy 17 00:01:08,200 --> 00:01:11,640 Speaker 1: I call it. It really came to me yesterday as 18 00:01:11,680 --> 00:01:17,000 Speaker 1: I was counting bananas at the checkout at Target and 19 00:01:17,120 --> 00:01:21,200 Speaker 1: typing in that little code off the banana I had 20 00:01:21,200 --> 00:01:24,360 Speaker 1: to look up on the Target self checkout. They've got 21 00:01:24,480 --> 00:01:27,240 Speaker 1: It's pretty simple. You press produce and then you look 22 00:01:27,280 --> 00:01:29,320 Speaker 1: at a couple of pictures. If your picture's not there, 23 00:01:29,360 --> 00:01:31,600 Speaker 1: you type in a couple letters of the produce that 24 00:01:31,680 --> 00:01:34,640 Speaker 1: you ordered, and it really, I don't know why it 25 00:01:34,680 --> 00:01:38,600 Speaker 1: got to me, it like really made me think I 26 00:01:38,640 --> 00:01:41,679 Speaker 1: am a cashier at Target right now. I am my 27 00:01:41,800 --> 00:01:44,959 Speaker 1: own cashier now. Don't get me wrong. When self service 28 00:01:45,040 --> 00:01:47,600 Speaker 1: checkout first came out, I was the first person in line. 29 00:01:48,040 --> 00:01:50,000 Speaker 1: And there are some places where I will use it, 30 00:01:50,560 --> 00:01:53,320 Speaker 1: some places where I refuse to use it. Some of 31 00:01:53,360 --> 00:01:56,280 Speaker 1: these grocery stores you go into, their system's not as 32 00:01:56,320 --> 00:01:58,520 Speaker 1: good as some of the other ones. I actually think 33 00:01:58,560 --> 00:02:01,320 Speaker 1: Target has probably one of the better self service checkouts. 34 00:02:01,760 --> 00:02:03,920 Speaker 1: But you've been at the places where you know, you 35 00:02:03,920 --> 00:02:06,760 Speaker 1: don't put the thing on the little bagging area and 36 00:02:06,800 --> 00:02:08,560 Speaker 1: you get all these chimes, and the person has to 37 00:02:08,600 --> 00:02:12,000 Speaker 1: walk over, they've got to scan something. It's a whole mess. 38 00:02:12,480 --> 00:02:15,160 Speaker 1: So some of these places are not very good, But Target, 39 00:02:15,200 --> 00:02:17,880 Speaker 1: I think is pretty good. But it kind of made 40 00:02:17,919 --> 00:02:21,480 Speaker 1: me a little reflective of all of the things that 41 00:02:21,560 --> 00:02:24,920 Speaker 1: I've become in my life. At the airport, you know, 42 00:02:24,960 --> 00:02:27,480 Speaker 1: you check yourself in. You check yourself in right on 43 00:02:27,520 --> 00:02:30,240 Speaker 1: your app. There's even places where you can tag your 44 00:02:30,240 --> 00:02:32,360 Speaker 1: own luggage. That's pretty much the default at this point. 45 00:02:32,400 --> 00:02:34,760 Speaker 1: I've never done that. I still I'm a holdout on 46 00:02:34,840 --> 00:02:38,639 Speaker 1: the tagging my own luggage. But there's that's the option there. 47 00:02:38,639 --> 00:02:42,120 Speaker 1: That's really what they want you to do. Let's see 48 00:02:42,600 --> 00:02:45,760 Speaker 1: the hotel you go to. There are hotels where you 49 00:02:45,800 --> 00:02:48,160 Speaker 1: can check in right from your phone, use your phone 50 00:02:48,200 --> 00:02:51,760 Speaker 1: as a key, and bypass the front desk. I mean 51 00:02:51,800 --> 00:02:55,120 Speaker 1: Airbnb and Sounder. Those are two sort of systems that 52 00:02:55,200 --> 00:02:58,040 Speaker 1: do that. But Hilton lets you do that. Hyatt lets 53 00:02:58,080 --> 00:02:59,799 Speaker 1: you do that. You don't even need to go to 54 00:02:59,840 --> 00:03:03,720 Speaker 1: the desk anymore. Pumping gas the original self service. Now, 55 00:03:03,760 --> 00:03:05,880 Speaker 1: I grew up in New Jersey, where it is illegal 56 00:03:06,360 --> 00:03:09,359 Speaker 1: to pump your own gas. You cannot pump your own 57 00:03:09,400 --> 00:03:12,720 Speaker 1: gas in New Jersey to this day. One of I 58 00:03:12,800 --> 00:03:17,080 Speaker 1: believe two states, Oregon being the other one. In certain 59 00:03:17,160 --> 00:03:19,400 Speaker 1: places I believe, I don't think it's all of Oregon, 60 00:03:19,680 --> 00:03:22,240 Speaker 1: but I could be wrong. So let me know if 61 00:03:22,240 --> 00:03:25,160 Speaker 1: it's all of Oregon or just places. I was there 62 00:03:25,200 --> 00:03:27,120 Speaker 1: over the summer last year, and I'm trying to remember, now, 63 00:03:27,120 --> 00:03:29,040 Speaker 1: did I pump my own gas or did someone pump 64 00:03:29,040 --> 00:03:31,360 Speaker 1: it for me? I can't remember. Movie theater We went 65 00:03:31,360 --> 00:03:33,120 Speaker 1: to the movies last night. We'll talk more about that 66 00:03:33,200 --> 00:03:35,600 Speaker 1: later in the show we saw the Super Mario Brothers movie. 67 00:03:35,880 --> 00:03:38,680 Speaker 1: But movie theater. Now, I'm old enough where I remember 68 00:03:38,720 --> 00:03:41,360 Speaker 1: the old ways of doing everything right. You go to 69 00:03:41,400 --> 00:03:44,680 Speaker 1: the movie, you'd look in the newspaper for the times 70 00:03:44,760 --> 00:03:47,600 Speaker 1: number one. Then you'd stand in line outside the theater. 71 00:03:47,960 --> 00:03:50,560 Speaker 1: You hope that they still had a seat for the 72 00:03:50,760 --> 00:03:53,560 Speaker 1: movie that you wanted to watch, and you would go 73 00:03:53,640 --> 00:03:55,680 Speaker 1: into the theater. Someone would take your ticket. Now you 74 00:03:55,720 --> 00:03:57,680 Speaker 1: do it all from your phone. In fact, I bought 75 00:03:57,680 --> 00:03:59,760 Speaker 1: too many tickets last night. I was able to return 76 00:03:59,800 --> 00:04:02,120 Speaker 1: it ticket right for my phone. You get to the 77 00:04:02,120 --> 00:04:04,640 Speaker 1: movie theater, they scan your ticket. They even give your 78 00:04:04,720 --> 00:04:07,280 Speaker 1: cup to dispense your own drink. Now, as a kid, 79 00:04:07,320 --> 00:04:10,000 Speaker 1: if you would have given me my own drink cup 80 00:04:10,000 --> 00:04:12,000 Speaker 1: where I can pick. They've got this machine that lets 81 00:04:12,040 --> 00:04:13,960 Speaker 1: you pick from like one hundred and fifty different drinks. 82 00:04:14,320 --> 00:04:18,359 Speaker 1: That freestyle machine. I mean to be able to craft 83 00:04:18,400 --> 00:04:21,240 Speaker 1: your own drink at the movie theater. These are the 84 00:04:21,279 --> 00:04:23,560 Speaker 1: times we live in. In fact, this is something you 85 00:04:23,600 --> 00:04:25,960 Speaker 1: really need to try. This is really cool. There is 86 00:04:26,000 --> 00:04:29,080 Speaker 1: a QR code in that Coca Cola freestyle machine. You 87 00:04:29,160 --> 00:04:32,080 Speaker 1: scan that with your phone, and now your phone becomes 88 00:04:32,120 --> 00:04:35,800 Speaker 1: a remote control for that machine. You can dispense the 89 00:04:35,839 --> 00:04:39,320 Speaker 1: soda from your phone. You tap the screen, it dispenses, 90 00:04:39,640 --> 00:04:42,239 Speaker 1: you lift your finger up, it stops dispensing. It's magic. 91 00:04:42,960 --> 00:04:44,720 Speaker 1: A lot of this stuff is magic. But it's also 92 00:04:44,800 --> 00:04:48,120 Speaker 1: changing car washes. The car wash near me, they just 93 00:04:48,240 --> 00:04:51,520 Speaker 1: change from fully automated, so the people are no longer there. 94 00:04:51,920 --> 00:04:54,480 Speaker 1: You sign up for unlimited washes. You drive your car 95 00:04:54,560 --> 00:04:56,760 Speaker 1: up to the thing, you scan a code, it washes 96 00:04:56,800 --> 00:05:00,719 Speaker 1: your car. You drive out. Parking lots. The latest parking 97 00:05:00,720 --> 00:05:04,599 Speaker 1: lots are all automated, and the best is the parking 98 00:05:04,640 --> 00:05:07,359 Speaker 1: lots that scan your license plate. I know it's scary, 99 00:05:07,800 --> 00:05:10,520 Speaker 1: but they scan your license plate and when you leave, 100 00:05:10,800 --> 00:05:12,680 Speaker 1: you don't even need to put your ticket in. At 101 00:05:12,680 --> 00:05:15,400 Speaker 1: the end, they know from your license plate that you 102 00:05:15,440 --> 00:05:17,760 Speaker 1: already paid at the exit. They already tracked you as 103 00:05:17,760 --> 00:05:19,719 Speaker 1: you came in, and they say, oh, this is Rich's 104 00:05:19,760 --> 00:05:24,039 Speaker 1: license plate. Go ahead, have a good day. In Hawaii 105 00:05:24,360 --> 00:05:27,480 Speaker 1: on vacation. The towel machine. This was the first time 106 00:05:27,520 --> 00:05:29,520 Speaker 1: I saw this. Instead of going to an attendant for 107 00:05:29,560 --> 00:05:32,080 Speaker 1: the towel, there was a machine. You scan your hotel 108 00:05:32,160 --> 00:05:35,440 Speaker 1: room key, the machine door opens, you grab your towels, 109 00:05:35,800 --> 00:05:38,120 Speaker 1: and what's to keep you from taking these towels from 110 00:05:38,120 --> 00:05:41,200 Speaker 1: the hotel. Well, it says it has an RFID tracking 111 00:05:41,240 --> 00:05:43,240 Speaker 1: tag in the towels. Now, I don't know if I 112 00:05:43,320 --> 00:05:46,919 Speaker 1: believe that. Maybe they do. I don't know. When I 113 00:05:46,920 --> 00:05:50,159 Speaker 1: was at the airport Panera, instead of walking up to 114 00:05:50,200 --> 00:05:52,440 Speaker 1: the person ordering your salad, they had a bunch of 115 00:05:52,440 --> 00:05:56,760 Speaker 1: touchscreen kiosks at CPK, same thing. You order your food 116 00:05:56,760 --> 00:05:59,320 Speaker 1: from the touch screen and then someone makes it. They 117 00:05:59,400 --> 00:06:02,960 Speaker 1: call your number. You're done at a table at a restaurant. 118 00:06:03,000 --> 00:06:05,440 Speaker 1: I was at a restaurant, and this was during COVID, 119 00:06:05,480 --> 00:06:07,480 Speaker 1: but it's still kind of a sign of the times. 120 00:06:07,800 --> 00:06:09,919 Speaker 1: You know, you'd scan that QR code for the menu, 121 00:06:10,279 --> 00:06:11,960 Speaker 1: but you'd actually take it a step further and just 122 00:06:12,120 --> 00:06:15,000 Speaker 1: order your food from your phone and then a runner 123 00:06:15,000 --> 00:06:17,200 Speaker 1: would bring it to your table. Now, I think we're 124 00:06:17,200 --> 00:06:18,960 Speaker 1: going to see much more of that at these quick 125 00:06:18,960 --> 00:06:22,599 Speaker 1: serve restaurants, something like a Chili's or at Applebee's, because 126 00:06:22,640 --> 00:06:24,520 Speaker 1: people just want to get in there, they want to eat. 127 00:06:24,920 --> 00:06:27,960 Speaker 1: And you know, I was a waiter at one point 128 00:06:28,000 --> 00:06:30,599 Speaker 1: in my life and I loved it, that interaction with people. 129 00:06:30,920 --> 00:06:33,200 Speaker 1: But now the whole name of the game is turning tables, 130 00:06:33,200 --> 00:06:37,600 Speaker 1: cutting costs, and so technology will continue to evolve that situation. 131 00:06:38,520 --> 00:06:42,800 Speaker 1: Simple interactions between humans have become unusual. You don't interact 132 00:06:42,960 --> 00:06:46,040 Speaker 1: on a daily basis. If you're interacting with another person, 133 00:06:46,120 --> 00:06:49,800 Speaker 1: that's unusual. Everything has become sort of what you're doing 134 00:06:49,880 --> 00:06:52,880 Speaker 1: on your own. Companies are continuing to figure out a 135 00:06:52,880 --> 00:06:55,400 Speaker 1: way to cut out the middleman, and they are. I've 136 00:06:55,440 --> 00:06:59,000 Speaker 1: done reports on self service burger vending machines, self service 137 00:06:59,040 --> 00:07:03,120 Speaker 1: pizza vetting machine, breakrooms at offices are now self service, 138 00:07:03,440 --> 00:07:07,080 Speaker 1: mostly on your honor. Amazon. They're building entire stores that 139 00:07:07,120 --> 00:07:10,640 Speaker 1: are self service. I've been in two of them. Just 140 00:07:10,720 --> 00:07:13,560 Speaker 1: walk Out is their technology. You don't even have to 141 00:07:13,640 --> 00:07:16,360 Speaker 1: check out. You grab what you want, It figures out 142 00:07:16,400 --> 00:07:18,800 Speaker 1: who you are, it links it to you, and you'll 143 00:07:18,800 --> 00:07:21,760 Speaker 1: walk out of the store. It actually works pretty well too. 144 00:07:22,040 --> 00:07:24,520 Speaker 1: Sometimes it gets things wrong. If it does, you go 145 00:07:24,560 --> 00:07:26,440 Speaker 1: on your app you say I didn't grab that jar 146 00:07:26,480 --> 00:07:28,200 Speaker 1: of peanut butter, it gives you a credit for it. 147 00:07:29,200 --> 00:07:31,960 Speaker 1: They have a seven to eleven store that's an Amazon store. 148 00:07:32,000 --> 00:07:35,679 Speaker 1: It's called Amazon Go. Same concept. There's one person working 149 00:07:35,760 --> 00:07:37,720 Speaker 1: the store at the exit and they're just there to 150 00:07:37,800 --> 00:07:40,440 Speaker 1: kind of answer questions if you need them, but otherwise, 151 00:07:40,480 --> 00:07:42,640 Speaker 1: you walk in, you grab your donut, you grab your coffee, 152 00:07:42,680 --> 00:07:45,760 Speaker 1: you walk out. So let's see the things I've been 153 00:07:45,840 --> 00:07:48,720 Speaker 1: in my professional life. In addition to a journalist, I've 154 00:07:48,720 --> 00:07:51,360 Speaker 1: been a barista. I've made my own coffee at the 155 00:07:51,520 --> 00:07:54,480 Speaker 1: Amazon Fresh store where it just has a machine. I've 156 00:07:54,520 --> 00:07:58,520 Speaker 1: been an airline attendant, booking or checking in my own bags. 157 00:08:00,040 --> 00:08:02,640 Speaker 1: I've been a grocery store clerk. I've been a fast 158 00:08:02,640 --> 00:08:05,559 Speaker 1: food order taker at the Panera. I've been a pizza maker, 159 00:08:05,600 --> 00:08:07,560 Speaker 1: at least on the app that lets me design the 160 00:08:07,600 --> 00:08:09,920 Speaker 1: exact ingredients on the exact side of the pizza. I 161 00:08:09,960 --> 00:08:14,160 Speaker 1: want gas station attendant, travel agent, researcher on Google, and 162 00:08:14,280 --> 00:08:17,760 Speaker 1: much more. We rent movies from our TV screen, books 163 00:08:17,760 --> 00:08:20,640 Speaker 1: from our Kindle screen, music from our phone screen, and 164 00:08:20,760 --> 00:08:25,200 Speaker 1: food appears at our door magically thanks to contact delivery. 165 00:08:25,240 --> 00:08:28,600 Speaker 1: Contactless delivery. You don't hail a cab anymore. You tap 166 00:08:28,640 --> 00:08:30,880 Speaker 1: an app. You don't call four on one anymore. You 167 00:08:30,960 --> 00:08:34,680 Speaker 1: search Google. We ask friends for recommendations, but we double 168 00:08:34,760 --> 00:08:36,760 Speaker 1: check what they say on Yelp, just to make sure 169 00:08:36,800 --> 00:08:40,080 Speaker 1: it's a place that we think we'd like. Human interaction 170 00:08:40,200 --> 00:08:44,000 Speaker 1: has never been more meaningful or important. That's why I'm 171 00:08:44,000 --> 00:08:46,080 Speaker 1: telling you this. I know that these ways are not 172 00:08:46,160 --> 00:08:48,160 Speaker 1: coming back. You're not going to go stand in a 173 00:08:48,200 --> 00:08:50,000 Speaker 1: line in a movie theater and buy a ticket face 174 00:08:50,040 --> 00:08:51,800 Speaker 1: to face to a person anymore. That's just not the 175 00:08:51,800 --> 00:08:53,559 Speaker 1: way we do it. We choose our seat, we choose 176 00:08:53,600 --> 00:08:55,520 Speaker 1: exactly where we want to sit in the movie theater. 177 00:08:55,760 --> 00:08:58,200 Speaker 1: We choose where we sit on the plane, We choose 178 00:08:58,200 --> 00:09:00,400 Speaker 1: where we sit at the ballpark, at the stage, at 179 00:09:00,440 --> 00:09:03,480 Speaker 1: the concert. These old ways of doing things are just 180 00:09:03,559 --> 00:09:05,679 Speaker 1: not going to come back. In fact, we're going to 181 00:09:05,760 --> 00:09:09,439 Speaker 1: continue to do even more on our own. The efficiencies 182 00:09:09,559 --> 00:09:12,839 Speaker 1: because of technology are there, but the connections are gone. 183 00:09:12,880 --> 00:09:15,760 Speaker 1: And that is my point. My point is why do 184 00:09:15,800 --> 00:09:18,320 Speaker 1: you feel so good when you are sitting there on 185 00:09:18,360 --> 00:09:20,679 Speaker 1: a Friday night or a Saturday night with your friends 186 00:09:20,720 --> 00:09:25,199 Speaker 1: and family. Why? Because face to face time has never 187 00:09:25,679 --> 00:09:28,800 Speaker 1: been more important than right now. We are doing so 188 00:09:28,960 --> 00:09:31,520 Speaker 1: much on our own that when we actually get to 189 00:09:31,559 --> 00:09:35,120 Speaker 1: sit there and be present with our friends and family, 190 00:09:35,760 --> 00:09:38,120 Speaker 1: that is when we are truly human. And I love it, 191 00:09:38,400 --> 00:09:40,800 Speaker 1: and believe me, I'm not saying that this technology is 192 00:09:40,800 --> 00:09:43,439 Speaker 1: a bad thing. I'm just saying I am a little 193 00:09:43,440 --> 00:09:46,800 Speaker 1: bit old enough to understand the changes that have happened 194 00:09:46,800 --> 00:09:49,640 Speaker 1: in my lifetime and why we feel the way we do. 195 00:09:50,120 --> 00:09:52,400 Speaker 1: You can text forever with a friend, but when you 196 00:09:52,440 --> 00:09:55,000 Speaker 1: actually see them and catch up, you still have a 197 00:09:55,000 --> 00:09:58,720 Speaker 1: million questions for each other. It's a beautiful thing. It's amazing, 198 00:09:59,080 --> 00:10:01,480 Speaker 1: and I love it, both sides of it, all right. 199 00:10:01,520 --> 00:10:04,280 Speaker 1: Coming up on today's show, we've got details on the 200 00:10:04,320 --> 00:10:09,400 Speaker 1: replacement for HBO Max. Yes, they are ditching the HBO name. Plus, 201 00:10:09,440 --> 00:10:12,280 Speaker 1: will Amazon charge you for your next return? I've got 202 00:10:12,280 --> 00:10:15,240 Speaker 1: this simple way to answer that question and find out. 203 00:10:15,280 --> 00:10:18,360 Speaker 1: And we've got some great guests this week. Dan Gooden 204 00:10:18,440 --> 00:10:21,400 Speaker 1: of Ours Technica is gonna join me to explain if 205 00:10:21,440 --> 00:10:25,960 Speaker 1: you should be concerned about that scary FBI juice jacking warning. 206 00:10:26,520 --> 00:10:30,000 Speaker 1: Ben Fisher of Sports Business Journal is gonna explain NFL 207 00:10:30,040 --> 00:10:33,080 Speaker 1: Sunday tickets, big move to the YouTube this year, and 208 00:10:33,160 --> 00:10:35,360 Speaker 1: later friend of the show Matt Swider will tell you 209 00:10:35,400 --> 00:10:38,319 Speaker 1: the best way to see the new Super Mario Brothers movie. 210 00:10:38,600 --> 00:10:40,520 Speaker 1: But first it's your turn. We're gonna have your calls. 211 00:10:40,559 --> 00:10:43,080 Speaker 1: Coming up next at Triple eight Rich one oh one, 212 00:10:43,559 --> 00:10:47,040 Speaker 1: I'm rich Demiro, and you are listening to rich on Tech. 213 00:10:49,679 --> 00:10:52,720 Speaker 1: Welcome back to rich on Tech. My name is Rich DeMuro, 214 00:10:52,840 --> 00:10:57,520 Speaker 1: hanging out talking technology with you. Phone lines are open 215 00:10:57,679 --> 00:11:00,560 Speaker 1: at triple eight Rich one oh one. That's eight eight 216 00:11:00,679 --> 00:11:03,960 Speaker 1: eight seven four to two, four to one zero one. 217 00:11:04,520 --> 00:11:07,280 Speaker 1: I don't think you realized just how much I enjoy 218 00:11:07,440 --> 00:11:09,560 Speaker 1: coming in here and hanging out with you on the 219 00:11:09,559 --> 00:11:13,160 Speaker 1: weekends talking technology. I really, really truly look forward to this. 220 00:11:13,880 --> 00:11:16,839 Speaker 1: You can follow me on social media at rich on Tech. 221 00:11:17,240 --> 00:11:22,000 Speaker 1: I'm on Instagram, Facebook, and Twitter. Carol is up first. 222 00:11:22,000 --> 00:11:24,559 Speaker 1: She's in Los Angeles. Welcome to the show. 223 00:11:25,400 --> 00:11:30,640 Speaker 2: Oh hi Rich, Hi Coock. Question, So I have a laptop. 224 00:11:30,760 --> 00:11:34,640 Speaker 2: It's an older one at Choshiba Satellite S fifty five 225 00:11:34,640 --> 00:11:37,160 Speaker 2: fifty two sixty two. And I know you have given 226 00:11:37,200 --> 00:11:40,800 Speaker 2: a good recommendation to take in to have the keyboard 227 00:11:40,840 --> 00:11:43,920 Speaker 2: replace that you break it, I fix it or something 228 00:11:43,960 --> 00:11:46,319 Speaker 2: like that. Sure, yep, went I went there, but I 229 00:11:46,360 --> 00:11:48,600 Speaker 2: didn't have my laptop. I just wanted to check out 230 00:11:48,600 --> 00:11:53,320 Speaker 2: the location. My problem is I'm computer literate enough to 231 00:11:53,559 --> 00:11:57,640 Speaker 2: kind of transfer stuff on my external hard live. But 232 00:11:58,880 --> 00:12:01,440 Speaker 2: do I need to do that or can I trust 233 00:12:01,440 --> 00:12:03,800 Speaker 2: them if I read the stuff on? Or how much 234 00:12:03,840 --> 00:12:06,480 Speaker 2: do I take off you know, I don't know enough 235 00:12:06,559 --> 00:12:10,040 Speaker 2: to check if I take certain things off the laptop, 236 00:12:10,400 --> 00:12:14,120 Speaker 2: if there's still other stuff still on there. Yeah, tax 237 00:12:14,240 --> 00:12:18,040 Speaker 2: info or do you recommend that I need to just 238 00:12:18,080 --> 00:12:20,440 Speaker 2: get a new I have to break down and get 239 00:12:20,440 --> 00:12:21,760 Speaker 2: a new laptop or something. 240 00:12:22,640 --> 00:12:25,520 Speaker 1: Well, well, I would never recommend getting something new when 241 00:12:25,760 --> 00:12:29,199 Speaker 1: you can repair what you've got and it still works 242 00:12:29,200 --> 00:12:32,960 Speaker 1: for you. So unless your laptop is totally you're just 243 00:12:33,120 --> 00:12:37,040 Speaker 1: over it. I mean, so, for example, I've repaired two 244 00:12:37,080 --> 00:12:40,240 Speaker 1: of my computers, and you know, the repairs were pretty 245 00:12:40,280 --> 00:12:42,680 Speaker 1: expensive each time. I think they were like six hundred dollars. 246 00:12:42,880 --> 00:12:44,800 Speaker 1: But the reality is a computer can last a very 247 00:12:44,840 --> 00:12:47,800 Speaker 1: long time. And so if how much is this repair 248 00:12:47,840 --> 00:12:48,640 Speaker 1: that you're looking. 249 00:12:48,480 --> 00:12:53,280 Speaker 2: At, Oh, I went back in like December, like it 250 00:12:53,320 --> 00:12:54,400 Speaker 2: was under two hundred bucks. 251 00:12:54,440 --> 00:12:56,679 Speaker 1: Oh yeah, okay, so two hundred dollars. I mean, that's 252 00:12:56,720 --> 00:12:59,360 Speaker 1: way cheaper than a new computer. Depends. So if this 253 00:12:59,559 --> 00:13:00,600 Speaker 1: how old is this computer? 254 00:13:02,040 --> 00:13:05,360 Speaker 2: It's probably at twenty seventeen. I'm just using an external 255 00:13:05,400 --> 00:13:09,720 Speaker 2: keyboard because some of the keys started sticky oyes, I couldn't. 256 00:13:09,440 --> 00:13:11,840 Speaker 1: Log in sure sure, so it's not working properly. 257 00:13:12,600 --> 00:13:14,680 Speaker 2: And then yesterday I was trying to use it for 258 00:13:14,800 --> 00:13:19,160 Speaker 2: something and it wasn't working. But I just kind of 259 00:13:19,480 --> 00:13:21,680 Speaker 2: kind of googled and stuff and says, did you like 260 00:13:22,200 --> 00:13:25,880 Speaker 2: not update your computer with the word updates because sometimes 261 00:13:25,880 --> 00:13:28,800 Speaker 2: that's annoying. So I went back and once I updated it, 262 00:13:28,800 --> 00:13:31,520 Speaker 2: it worked immediately, so that could have been. 263 00:13:31,760 --> 00:13:33,880 Speaker 1: Okay, So, so is it working or is it not 264 00:13:33,920 --> 00:13:34,720 Speaker 1: working the keyboard? 265 00:13:34,800 --> 00:13:37,600 Speaker 2: So it's working. It's working fine, except for the keyboard. 266 00:13:37,600 --> 00:13:38,240 Speaker 1: Okay, got it. 267 00:13:38,600 --> 00:13:40,480 Speaker 2: So I still have a lot of ram on it 268 00:13:40,559 --> 00:13:41,640 Speaker 2: and everything memory. 269 00:13:41,800 --> 00:13:44,080 Speaker 1: So yeah. So the bottom line is if it's working 270 00:13:44,120 --> 00:13:46,920 Speaker 1: for you and the computer is doing what you needed 271 00:13:46,920 --> 00:13:49,640 Speaker 1: to do, I would probably spend the two hundred dollars 272 00:13:49,840 --> 00:13:53,319 Speaker 1: and you know, in the meantime be planning your next computer, 273 00:13:53,480 --> 00:13:56,360 Speaker 1: whether that's you know, five hundred, six hundred, one thousand dollars, 274 00:13:56,440 --> 00:13:58,240 Speaker 1: and try to plan for that so that's not a 275 00:13:58,280 --> 00:14:01,080 Speaker 1: surprise when it's time to upgrade. But for two hundred dollars, 276 00:14:01,120 --> 00:14:04,000 Speaker 1: hopefully you get another, you know, two years out of 277 00:14:04,040 --> 00:14:05,960 Speaker 1: this computer, let's say at least, and then of course 278 00:14:06,000 --> 00:14:08,160 Speaker 1: it will still work afterwards. Maybe you can hand it 279 00:14:08,200 --> 00:14:11,760 Speaker 1: down to someone install something like a Chrome os flex 280 00:14:11,800 --> 00:14:14,920 Speaker 1: on it, which is like a chromebook kind of conversion 281 00:14:15,000 --> 00:14:18,720 Speaker 1: software that doesn't need much to run. But first off, 282 00:14:18,760 --> 00:14:21,920 Speaker 1: with your keyboard, if they just if they diagnose that 283 00:14:22,160 --> 00:14:25,040 Speaker 1: it's actually a problem, that's fine, get it replaced. But 284 00:14:25,280 --> 00:14:27,400 Speaker 1: before you do that, I would kind of give my 285 00:14:27,480 --> 00:14:30,360 Speaker 1: computer a cleansing with some canned air. Just make sure 286 00:14:30,360 --> 00:14:32,880 Speaker 1: you spray that kind of under the keyboard. Ninety nine 287 00:14:32,920 --> 00:14:36,160 Speaker 1: percent of keyboard problems are chrumbs underneath the keys, and 288 00:14:36,240 --> 00:14:38,480 Speaker 1: so I would just be gentle. But you can use 289 00:14:38,520 --> 00:14:42,480 Speaker 1: a little bit of rubbing alcohol on a on a 290 00:14:42,640 --> 00:14:45,040 Speaker 1: you know, just a very very light bit on like 291 00:14:45,320 --> 00:14:49,040 Speaker 1: a cotton swab or a pad. Also, you can use 292 00:14:49,080 --> 00:14:52,520 Speaker 1: like a wipe, but I would really ring it out 293 00:14:52,560 --> 00:14:54,320 Speaker 1: because you do not want to put like a wet 294 00:14:54,360 --> 00:14:57,280 Speaker 1: lisol wipe on your computer. That's super wet. I've done 295 00:14:57,280 --> 00:14:59,720 Speaker 1: it before many many years ago, and it fried the 296 00:14:59,800 --> 00:15:03,080 Speaker 1: key So do not do that. But you can gently 297 00:15:03,120 --> 00:15:06,640 Speaker 1: put a moist you know, a very very light, lightly 298 00:15:06,720 --> 00:15:09,360 Speaker 1: moistened toilet on there to kind of clean things up. 299 00:15:09,640 --> 00:15:11,960 Speaker 1: Blow it off and see if that helps with the keyboard. 300 00:15:12,000 --> 00:15:15,320 Speaker 1: If it doesn't, yes, So to answer your original question, 301 00:15:15,440 --> 00:15:17,840 Speaker 1: before you bring this computer in, you want to full 302 00:15:17,880 --> 00:15:20,680 Speaker 1: back above the hard drive and it's not about them 303 00:15:21,120 --> 00:15:23,400 Speaker 1: necessarily snooping on your drive, but they may have to 304 00:15:23,440 --> 00:15:26,680 Speaker 1: do things that impact your data. So do not give 305 00:15:26,720 --> 00:15:30,760 Speaker 1: your password to anyone that is that is working on 306 00:15:30,800 --> 00:15:33,000 Speaker 1: your computer. And if you do need to do that, 307 00:15:33,120 --> 00:15:35,240 Speaker 1: make a separate account on your computer that they can 308 00:15:35,280 --> 00:15:37,960 Speaker 1: log into if that becomes an issue. I brought my 309 00:15:38,040 --> 00:15:40,040 Speaker 1: computer in one time. They know, they said, all right, 310 00:15:40,040 --> 00:15:42,080 Speaker 1: what's your password for your computer? I was like, wait, 311 00:15:42,280 --> 00:15:44,280 Speaker 1: I'm not giving you my password to my computer. That 312 00:15:44,320 --> 00:15:46,680 Speaker 1: unlocks everything. I said, you got to work around that, 313 00:15:47,160 --> 00:15:49,200 Speaker 1: and sure enough they were able to do that. But 314 00:15:49,280 --> 00:15:51,160 Speaker 1: the reality is they may ask you to do it 315 00:15:51,200 --> 00:15:54,280 Speaker 1: and you just say no or create a different account. 316 00:15:54,360 --> 00:15:56,680 Speaker 1: I would also encrypt your hard drive before you send 317 00:15:56,720 --> 00:15:59,560 Speaker 1: it in, and anything that you can offload to a 318 00:15:59,560 --> 00:16:02,640 Speaker 1: different drive, like attacks. You know, anything you can put 319 00:16:02,640 --> 00:16:04,720 Speaker 1: in the cloud, you can delete off your physical drive, 320 00:16:05,120 --> 00:16:07,080 Speaker 1: but that's what I would do, and then back up 321 00:16:07,120 --> 00:16:10,760 Speaker 1: the entire drive before you send it in, and that 322 00:16:10,840 --> 00:16:13,320 Speaker 1: way you have an entire copy of your hard drive 323 00:16:13,360 --> 00:16:16,000 Speaker 1: before you send it in. You can also log out 324 00:16:16,040 --> 00:16:17,880 Speaker 1: of some of your accounts if you want, like log 325 00:16:17,920 --> 00:16:20,320 Speaker 1: out of Google, log out of your main accounts on 326 00:16:20,360 --> 00:16:22,920 Speaker 1: your web browser. Those are all good things to do. 327 00:16:23,440 --> 00:16:25,800 Speaker 1: But these are all things that just make a lot 328 00:16:25,840 --> 00:16:29,040 Speaker 1: of sense because you don't want this computer to be 329 00:16:29,160 --> 00:16:33,480 Speaker 1: accessed in any way during the repair that you may 330 00:16:34,000 --> 00:16:36,880 Speaker 1: get your files. And also at the same time, when 331 00:16:36,920 --> 00:16:39,080 Speaker 1: they are accessing this computer, they may need to just 332 00:16:39,120 --> 00:16:41,880 Speaker 1: pop out the drive or do some sort of formatting 333 00:16:41,920 --> 00:16:44,280 Speaker 1: on that drive, and then you lose everything. So you 334 00:16:44,320 --> 00:16:47,160 Speaker 1: just have to be prepared when you bring your computer 335 00:16:47,240 --> 00:16:49,840 Speaker 1: in somewhere, you may not get it back in the 336 00:16:49,840 --> 00:16:52,560 Speaker 1: same way that you send it in, and so you 337 00:16:52,640 --> 00:16:54,400 Speaker 1: just need to know that all of your files may 338 00:16:54,400 --> 00:16:56,000 Speaker 1: be gone when you get it back. So just if 339 00:16:56,080 --> 00:16:58,440 Speaker 1: you have that in your mind and you're prepared for that, 340 00:16:58,520 --> 00:17:00,760 Speaker 1: and you've got a backup, you'll be fine. But yeah, 341 00:17:00,800 --> 00:17:03,560 Speaker 1: get it repaired to hundred bucks and you'll forget about 342 00:17:03,560 --> 00:17:04,920 Speaker 1: it and then finally, in a couple of years you 343 00:17:04,920 --> 00:17:07,560 Speaker 1: can get a new computer. Good question, Carol, Thanks a lot, 344 00:17:08,040 --> 00:17:10,600 Speaker 1: all right. If you're returning something to Amazon, you might 345 00:17:10,760 --> 00:17:14,840 Speaker 1: encounter a return fee. Amazon has started charging a return 346 00:17:14,920 --> 00:17:17,480 Speaker 1: for some returns, and here's when they're gonna charge you. 347 00:17:17,920 --> 00:17:21,119 Speaker 1: When they don't have a free option available in your area. 348 00:17:21,800 --> 00:17:24,600 Speaker 1: These returns cost Amazon a lot of money. So if 349 00:17:24,640 --> 00:17:26,520 Speaker 1: you're bringing it to a ups store and they've got 350 00:17:26,560 --> 00:17:29,520 Speaker 1: an Amazon Fresh, a Coals or a Whole Food's near you, 351 00:17:29,800 --> 00:17:33,000 Speaker 1: they may ask you for a one dollar return fee. 352 00:17:33,200 --> 00:17:35,159 Speaker 1: So just keep that in mind if you're looking at 353 00:17:35,200 --> 00:17:38,600 Speaker 1: your Amazon returns. Again, they're trying to make people return 354 00:17:38,720 --> 00:17:41,240 Speaker 1: things less because people order a lot of stuff on 355 00:17:41,280 --> 00:17:43,479 Speaker 1: Amazon and then they say, eh, I don't want this, 356 00:17:43,600 --> 00:17:46,280 Speaker 1: I'm gonna return it, and that does cost Amazon money. 357 00:17:46,280 --> 00:17:48,480 Speaker 1: And of course we know all tech companies are trying 358 00:17:48,480 --> 00:17:51,159 Speaker 1: to save money right now, all right, Coming up next, 359 00:17:51,400 --> 00:17:54,440 Speaker 1: we're gonna talk about juice jacking. You probably heard this 360 00:17:54,680 --> 00:17:58,360 Speaker 1: scary warning from the FBI this week, right you shouldn't 361 00:17:58,400 --> 00:18:01,840 Speaker 1: plug your phone into a publick USB port. I've got 362 00:18:01,920 --> 00:18:06,200 Speaker 1: Dan goodin security expert at ours Technica. He's going to 363 00:18:06,280 --> 00:18:09,480 Speaker 1: break it down and let you know can you safely 364 00:18:09,560 --> 00:18:11,720 Speaker 1: plug in at the airport rich On Tech. 365 00:18:11,760 --> 00:18:18,359 Speaker 3: Coming up next, Welcome back to rich On Tech. Joining 366 00:18:18,359 --> 00:18:22,280 Speaker 3: me now is Dan goodin security editor at ours Technica. Dan, 367 00:18:22,320 --> 00:18:23,359 Speaker 3: thanks so much for joining me. 368 00:18:24,000 --> 00:18:25,800 Speaker 4: Hey, rich So let's. 369 00:18:25,640 --> 00:18:29,800 Speaker 3: Talk about the story of the week, the scary FBI 370 00:18:29,960 --> 00:18:34,119 Speaker 3: warning about juice jacking. FBI Denver put out a tweet 371 00:18:34,160 --> 00:18:38,320 Speaker 3: that said avoid using free charging stations and airports, hotels 372 00:18:38,400 --> 00:18:41,720 Speaker 3: or shopping centers. Ad actors have figured out ways to 373 00:18:41,840 --> 00:18:46,160 Speaker 3: use public USB ports to introduce malware and monitoring software 374 00:18:46,200 --> 00:18:50,000 Speaker 3: onto devices, Carry your own charger and USD cord and 375 00:18:50,119 --> 00:18:53,760 Speaker 3: use an electrical outlet instead. Dan, you cover security for 376 00:18:53,840 --> 00:18:57,280 Speaker 3: a living at ours Technica. What was your reaction when 377 00:18:57,320 --> 00:18:57,800 Speaker 3: you saw this? 378 00:18:59,240 --> 00:19:03,440 Speaker 5: Well, this is is kind of the old wives tale 379 00:19:03,480 --> 00:19:08,119 Speaker 5: that comes up every eighteen months or so, and there 380 00:19:08,280 --> 00:19:13,080 Speaker 5: is no evidence at all that these types of attacks 381 00:19:13,119 --> 00:19:17,879 Speaker 5: are happening in airports or other types of public places. There's, 382 00:19:18,080 --> 00:19:22,240 Speaker 5: in fact, no evidence that they're happening at all. You know, 383 00:19:22,359 --> 00:19:26,919 Speaker 5: I can't I can't prove a negative, but you know, 384 00:19:27,080 --> 00:19:29,480 Speaker 5: the burden is on them. They're making claims and they 385 00:19:29,480 --> 00:19:32,720 Speaker 5: need to say how they know it, and you know, 386 00:19:32,840 --> 00:19:35,600 Speaker 5: until then, I don't think people should pay much attention. 387 00:19:36,720 --> 00:19:39,440 Speaker 3: Now, I've been covering checks for about ten years now, 388 00:19:39,520 --> 00:19:43,720 Speaker 3: and I have never cited one report where I heard 389 00:19:43,800 --> 00:19:46,720 Speaker 3: of this actually happening. But I've heard over the years 390 00:19:47,160 --> 00:19:49,760 Speaker 3: the warnings about it, and so it's one of those 391 00:19:49,800 --> 00:19:51,720 Speaker 3: things that when you hear this as an average person, 392 00:19:52,040 --> 00:19:54,480 Speaker 3: you're now sitting there thinking, oh great, can I not 393 00:19:54,600 --> 00:19:57,840 Speaker 3: plug into a public us B port? Is it not safe? 394 00:19:58,280 --> 00:20:02,439 Speaker 3: Can you explain sort of? The FBI would tweet something 395 00:20:02,560 --> 00:20:03,000 Speaker 3: like this. 396 00:20:04,480 --> 00:20:09,120 Speaker 4: Well, you know, back in I don't know, twenty ten, 397 00:20:09,359 --> 00:20:11,480 Speaker 4: two thousand and nine, maybe even a little bit later 398 00:20:11,560 --> 00:20:15,000 Speaker 4: than that, iPhones and Android phones worked a lot differently. 399 00:20:15,000 --> 00:20:16,240 Speaker 4: When you know, sometimes when. 400 00:20:16,119 --> 00:20:18,920 Speaker 6: You would plug them into a computer, the computer would 401 00:20:18,960 --> 00:20:22,840 Speaker 6: like immediately be able to you know, pull down files 402 00:20:22,960 --> 00:20:27,240 Speaker 6: or do other types of things. Because both these platforms, 403 00:20:27,280 --> 00:20:30,800 Speaker 6: you know, Android and iOS were pretty immature at the time, 404 00:20:32,680 --> 00:20:35,880 Speaker 6: so you know there was a risk and hackers at 405 00:20:35,960 --> 00:20:40,399 Speaker 6: hacker conferences would go and they bring fake uh you know, 406 00:20:40,520 --> 00:20:43,520 Speaker 6: charging stations and they would actually do this kind of stuff, 407 00:20:44,000 --> 00:20:46,200 Speaker 6: and you know it was at a hacker conference where 408 00:20:46,240 --> 00:20:50,359 Speaker 6: that kind of stuff is pre game. So I you know, 409 00:20:51,320 --> 00:20:55,320 Speaker 6: there was a risk at one time, but I would 410 00:20:55,359 --> 00:21:02,640 Speaker 6: say in the last probably five years, basically all well 411 00:21:02,680 --> 00:21:07,840 Speaker 6: certainly all iOS devices, all iPhones and iPads. I give 412 00:21:07,880 --> 00:21:11,000 Speaker 6: you this very prominent uh you know pop up that 413 00:21:11,280 --> 00:21:14,119 Speaker 6: wants that warns you what's about to happen and asks, 414 00:21:14,280 --> 00:21:14,560 Speaker 6: you know. 415 00:21:14,520 --> 00:21:16,639 Speaker 4: Do you want to let it happen? And you know, 416 00:21:16,680 --> 00:21:19,520 Speaker 4: I think most people when they plug something in to 417 00:21:19,560 --> 00:21:21,520 Speaker 4: get power and it suddenly says, you know, do you 418 00:21:21,560 --> 00:21:24,199 Speaker 4: want to have your files access? You know, people say no, 419 00:21:24,359 --> 00:21:24,760 Speaker 4: I don't. 420 00:21:26,000 --> 00:21:29,199 Speaker 6: And Android it's a little bit different because you have 421 00:21:29,240 --> 00:21:32,320 Speaker 6: so many different manufacturers that things can be different from 422 00:21:32,320 --> 00:21:35,320 Speaker 6: phone to phone, but most of the you know, decent 423 00:21:35,400 --> 00:21:40,440 Speaker 6: brands and up they also provide a very prominent warning, 424 00:21:41,520 --> 00:21:45,960 Speaker 6: so you know, it's this isn't the easiest attack to 425 00:21:46,280 --> 00:21:47,440 Speaker 6: for somebody to pull off. 426 00:21:47,840 --> 00:21:51,200 Speaker 3: So I'm looking through Google News and this juice jacking 427 00:21:51,280 --> 00:21:55,520 Speaker 3: story has pretty much gone viral, with every major media 428 00:21:55,600 --> 00:21:59,359 Speaker 3: outlet saying that the FBI is warning against using public 429 00:21:59,400 --> 00:22:04,520 Speaker 3: phone charge stations at airports malls, so don't I thought 430 00:22:04,560 --> 00:22:07,280 Speaker 3: when I saw this that the FBI knew something that 431 00:22:07,359 --> 00:22:10,040 Speaker 3: I didn't know. They saw an uptick. 432 00:22:09,640 --> 00:22:12,639 Speaker 1: In this happening worldwide. 433 00:22:12,359 --> 00:22:14,119 Speaker 3: And you're saying, that's just not the case. 434 00:22:14,359 --> 00:22:18,120 Speaker 4: They didn't. I called the FBI and I asked them 435 00:22:18,240 --> 00:22:22,160 Speaker 4: what their source was for all of this, and they said, oh, 436 00:22:22,480 --> 00:22:26,919 Speaker 4: they directed me to the FCC and a page on 437 00:22:27,000 --> 00:22:30,520 Speaker 4: the FCC dot gov website that had the same warning, 438 00:22:32,000 --> 00:22:34,560 Speaker 4: and I, you know, they said, we don't really, you know, 439 00:22:34,600 --> 00:22:36,639 Speaker 4: we don't know anything more than this is what the 440 00:22:36,720 --> 00:22:37,639 Speaker 4: SEC is saying. 441 00:22:38,000 --> 00:22:40,920 Speaker 6: So I called the SCC and I asked them pretty 442 00:22:41,000 --> 00:22:46,360 Speaker 6: much the same questions, and they cited a two thy 443 00:22:46,640 --> 00:22:52,359 Speaker 6: nineteen post from the Los Angeles District Attorney's Office that was, 444 00:22:52,640 --> 00:22:55,560 Speaker 6: you know, warning of this thing, and that went up 445 00:22:55,600 --> 00:22:59,200 Speaker 6: in twenty nineteen. It came down in twenty twenty one, 446 00:22:59,320 --> 00:23:03,919 Speaker 6: about three weeks after my colleague at you know, our 447 00:23:04,160 --> 00:23:08,960 Speaker 6: at tech Crunch, Zach Whittaker, reported that the LA District 448 00:23:08,960 --> 00:23:10,159 Speaker 6: Attorney's Office had. 449 00:23:10,160 --> 00:23:14,040 Speaker 4: Zero cases and that they were they had heard that 450 00:23:14,520 --> 00:23:16,800 Speaker 4: there were cases on the East coast, but they couldn't 451 00:23:17,200 --> 00:23:20,520 Speaker 4: point to them. They couldn't provide you know, law enforcement 452 00:23:21,080 --> 00:23:24,800 Speaker 4: uh sources or anything that we could call and conferm it. So, 453 00:23:25,240 --> 00:23:28,680 Speaker 4: you know, Zach went and reported this thing, and the 454 00:23:28,840 --> 00:23:32,159 Speaker 4: LA District Attorney's Office goes and pulls it down. And 455 00:23:32,280 --> 00:23:36,440 Speaker 4: here we are, uh, two years later, and we still have. 456 00:23:37,960 --> 00:23:40,840 Speaker 6: The aftershocks of this thing, where people, you know, other 457 00:23:40,960 --> 00:23:43,960 Speaker 6: law enforcement agencies keep on coming out and you know, 458 00:23:44,040 --> 00:23:45,240 Speaker 6: spouting this nonsense. 459 00:23:46,440 --> 00:23:49,000 Speaker 3: It seems a little irresponsible to me because we have 460 00:23:49,080 --> 00:23:51,639 Speaker 3: enough to worry about with our smartphones, and we always 461 00:23:51,640 --> 00:23:55,720 Speaker 3: hear about the dangers of you know, security in general 462 00:23:56,040 --> 00:23:56,480 Speaker 3: and how we. 463 00:23:56,520 --> 00:23:57,760 Speaker 4: Have to keep ourselves safe. 464 00:23:57,840 --> 00:24:00,720 Speaker 3: So if there's something we don't have to worry about, 465 00:24:00,960 --> 00:24:02,280 Speaker 3: why are they perpetuating this? 466 00:24:02,880 --> 00:24:06,760 Speaker 4: What interest do they have in this? I think they want, 467 00:24:07,119 --> 00:24:09,800 Speaker 4: you know, if your tax dollars at work. Quite frankly, 468 00:24:10,200 --> 00:24:12,320 Speaker 4: I think they just want to look like they're trying 469 00:24:12,400 --> 00:24:15,880 Speaker 4: and doing something. I don't think they have impure motives. 470 00:24:15,920 --> 00:24:19,160 Speaker 4: I don't think, you know, I just think that, you know, 471 00:24:19,320 --> 00:24:22,399 Speaker 4: so many people don't really know how to keep people 472 00:24:22,440 --> 00:24:25,240 Speaker 4: safe online, and so they just say, you know, little 473 00:24:25,280 --> 00:24:28,080 Speaker 4: platitudes or things that they've heard other people say. You know, 474 00:24:28,119 --> 00:24:31,119 Speaker 4: they don't really know. And you know, the fact of 475 00:24:31,119 --> 00:24:33,959 Speaker 4: the matter is is that humans are not good in 476 00:24:34,080 --> 00:24:39,680 Speaker 4: general at assessing risk in a realistic way. We're very scared. 477 00:24:39,320 --> 00:24:42,680 Speaker 6: About things that we hear happen on the news, even 478 00:24:42,760 --> 00:24:45,280 Speaker 6: though the probability of them is very low. And then 479 00:24:45,440 --> 00:24:47,440 Speaker 6: you know, the same people who are worried about these 480 00:24:47,480 --> 00:24:51,560 Speaker 6: exotic risks are not wearing a seatbelt. They're doing things 481 00:24:51,560 --> 00:24:55,600 Speaker 6: that are be much better worse for their security. So, 482 00:24:55,760 --> 00:24:58,520 Speaker 6: you know, I mean, people need to think about their security, 483 00:24:58,520 --> 00:25:02,040 Speaker 6: but they do not need to worry about a charging station. 484 00:25:03,040 --> 00:25:04,159 Speaker 4: You know at the movie figure. 485 00:25:04,760 --> 00:25:08,920 Speaker 3: What about these sort of accessories like a USB data 486 00:25:09,000 --> 00:25:12,240 Speaker 3: blocker or a charge only cable. Do you even think 487 00:25:12,240 --> 00:25:14,359 Speaker 3: that people need to do that or to carry their 488 00:25:14,400 --> 00:25:17,040 Speaker 3: own portable battery? Do you think people need to do 489 00:25:17,080 --> 00:25:17,480 Speaker 3: any of that? 490 00:25:19,320 --> 00:25:22,360 Speaker 6: No, I mean I don't if I know people who 491 00:25:22,400 --> 00:25:24,480 Speaker 6: do it. I know people who use these, you know, 492 00:25:24,520 --> 00:25:27,879 Speaker 6: they call them USB condoms and things. It has just 493 00:25:28,000 --> 00:25:30,760 Speaker 6: the charging portion of the court. It does not have 494 00:25:30,880 --> 00:25:34,679 Speaker 6: the part that carries data. You know, they don't cost 495 00:25:34,680 --> 00:25:37,960 Speaker 6: a lot. If it makes you feel better, by all. 496 00:25:37,800 --> 00:25:41,560 Speaker 4: Means, get one. But I don't use one, and most 497 00:25:41,560 --> 00:25:47,800 Speaker 4: of the people I know probably don't. So there's it's there. 498 00:25:47,840 --> 00:25:48,000 Speaker 6: You know. 499 00:25:48,040 --> 00:25:51,719 Speaker 4: Again, there are real threats out there, but these charging 500 00:25:51,800 --> 00:25:55,560 Speaker 4: stations are you know, juice jacking is not one of them. 501 00:25:55,680 --> 00:25:58,240 Speaker 3: All Right, we're talking with Dan Goodin security editor at 502 00:25:58,240 --> 00:26:00,800 Speaker 3: Ours Technical. So, Dan, you said there are some real 503 00:26:00,920 --> 00:26:02,240 Speaker 3: threats to people out there. 504 00:26:02,520 --> 00:26:03,160 Speaker 4: What should the. 505 00:26:03,119 --> 00:26:05,920 Speaker 3: Average person be concerned about when it comes to their 506 00:26:05,960 --> 00:26:09,479 Speaker 3: security on their phones and digital devices? 507 00:26:10,040 --> 00:26:14,320 Speaker 4: Well, two things first is update your device, make sure 508 00:26:14,320 --> 00:26:18,399 Speaker 4: that you're running the latest available firmware, whether it's you know, 509 00:26:18,480 --> 00:26:23,919 Speaker 4: Android or iOS, and do it religiously. 510 00:26:24,080 --> 00:26:24,240 Speaker 7: You know. 511 00:26:24,320 --> 00:26:26,560 Speaker 6: I mean, you don't have to update if the day 512 00:26:26,560 --> 00:26:28,680 Speaker 6: it comes out, but you know, certainly within a week 513 00:26:29,640 --> 00:26:33,399 Speaker 6: you should. You should never be running you know, you 514 00:26:33,440 --> 00:26:37,720 Speaker 6: know Android or iOS, you know three or four versions earlier. 515 00:26:38,080 --> 00:26:40,159 Speaker 4: So that's the first thing. The second thing is, you know, 516 00:26:40,240 --> 00:26:44,040 Speaker 4: get your password house in order. But everybody I know 517 00:26:44,160 --> 00:26:48,960 Speaker 4: has really bad password hygiene. They use the same password everywhere, 518 00:26:50,640 --> 00:26:55,080 Speaker 4: They use weak passwords, things that are pretty easy to guess. 519 00:26:55,680 --> 00:26:55,879 Speaker 3: You know. 520 00:26:56,640 --> 00:26:59,480 Speaker 4: Really what people need to do is is do a 521 00:26:59,480 --> 00:27:02,720 Speaker 4: little bit of research on something called a password manager 522 00:27:04,080 --> 00:27:08,920 Speaker 4: and get one and use it and generate a separate 523 00:27:09,040 --> 00:27:13,119 Speaker 4: password for every account they have. So you know, like 524 00:27:13,200 --> 00:27:17,200 Speaker 4: a couple good password managers. One would be one password, 525 00:27:17,880 --> 00:27:20,160 Speaker 4: this is one password and the other is a bit ward. 526 00:27:20,920 --> 00:27:24,080 Speaker 4: So yeah, those are the two biggest things that people 527 00:27:24,160 --> 00:27:24,520 Speaker 4: can do. 528 00:27:25,840 --> 00:27:28,800 Speaker 3: But don't worry about the juice jacking. Charge your charge 529 00:27:28,800 --> 00:27:30,639 Speaker 3: your phone at the airport without a worry. 530 00:27:31,680 --> 00:27:35,760 Speaker 4: Yeah, yes, absolutely all right. 531 00:27:35,720 --> 00:27:38,680 Speaker 3: Dan Good and security editor at Ours Technica, Thanks so 532 00:27:38,760 --> 00:27:41,119 Speaker 3: much for joining me today. I appreciate it. 533 00:27:41,240 --> 00:27:41,960 Speaker 4: Great talking to you. 534 00:27:42,080 --> 00:27:46,119 Speaker 3: Rich all right, you're listening to rich on Tech. More 535 00:27:46,280 --> 00:27:49,000 Speaker 3: of the show and your calls at Triple eight. Rich 536 00:27:49,080 --> 00:27:55,280 Speaker 3: one on one after this, Welcome back to rich on Tech. 537 00:27:55,400 --> 00:27:59,560 Speaker 3: Rich DeMuro here hanging out with you, talking technology at 538 00:27:59,600 --> 00:28:04,200 Speaker 3: Triple Rich one oh one. That's eight eight eight seven 539 00:28:04,359 --> 00:28:08,359 Speaker 3: four to two four one zero one. Email is also open. 540 00:28:09,200 --> 00:28:14,560 Speaker 3: Hello at richon tech dot tv is the email address 541 00:28:14,600 --> 00:28:19,200 Speaker 3: to send it to. Let's go to Diane in Pineland, Texas. Diane, 542 00:28:19,240 --> 00:28:19,960 Speaker 3: you're on with Rich. 543 00:28:20,880 --> 00:28:25,600 Speaker 7: Good morning or good afternoon. I have a desktop computer 544 00:28:25,640 --> 00:28:30,600 Speaker 7: that was rebuilt and purchased it in twenty eighteen. It's 545 00:28:30,680 --> 00:28:33,159 Speaker 7: running on Windows ten. I can't do it to Windows 546 00:28:33,200 --> 00:28:37,840 Speaker 7: eleven update. But I'm sitting here at my desk and 547 00:28:37,880 --> 00:28:40,920 Speaker 7: it keeps coming on by itself and turning off by itself. 548 00:28:42,920 --> 00:28:45,360 Speaker 1: What and you're not touching anything on it? 549 00:28:45,960 --> 00:28:48,680 Speaker 7: No, it just comes on for about two to five 550 00:28:48,720 --> 00:28:49,720 Speaker 7: seconds and goes off. 551 00:28:50,440 --> 00:28:53,000 Speaker 1: And what uh okay, so this is running Windows ten 552 00:28:53,840 --> 00:28:55,800 Speaker 1: and what is it doing when it turns on? 553 00:28:56,800 --> 00:28:59,040 Speaker 7: It just comes on. I don't have the monitor on, 554 00:28:59,360 --> 00:29:01,320 Speaker 7: so it just comes on and it goes on. 555 00:29:01,520 --> 00:29:03,720 Speaker 1: Okay, So you hear kind of like the hard drive 556 00:29:03,920 --> 00:29:06,160 Speaker 1: spinning up and it kind of makes a fan sound 557 00:29:06,200 --> 00:29:07,200 Speaker 1: and then it goes back off. 558 00:29:07,640 --> 00:29:08,880 Speaker 7: Yes, I think it's got a. 559 00:29:08,800 --> 00:29:15,040 Speaker 1: Demon Well, it could have you tried. Okay, so a 560 00:29:15,080 --> 00:29:18,120 Speaker 1: couple things here. How when this only started once you 561 00:29:18,120 --> 00:29:18,760 Speaker 1: got it fixed? 562 00:29:19,920 --> 00:29:20,080 Speaker 8: Uh? 563 00:29:20,160 --> 00:29:22,560 Speaker 7: No, it just started in the last month. 564 00:29:23,120 --> 00:29:23,440 Speaker 1: Okay. 565 00:29:24,040 --> 00:29:26,280 Speaker 7: It needs to do its Windows eleven update, but it 566 00:29:26,280 --> 00:29:28,360 Speaker 7: doesn't have the proper equipment to do it, so I 567 00:29:28,520 --> 00:29:30,520 Speaker 7: keep delaying the Window's eleven update. 568 00:29:31,080 --> 00:29:32,840 Speaker 1: Now, what do you mean it doesn't have the proper equipment. 569 00:29:33,160 --> 00:29:35,120 Speaker 1: It doesn't have the specs that you need. 570 00:29:35,600 --> 00:29:36,840 Speaker 7: Yes, it doesn't have a specs. 571 00:29:36,920 --> 00:29:39,520 Speaker 1: Okay, So here's what I would do to get the 572 00:29:39,520 --> 00:29:42,760 Speaker 1: demon out of this machine. Okay, so this is what 573 00:29:42,880 --> 00:29:46,920 Speaker 1: I would the the steps I would take is, first off, 574 00:29:46,960 --> 00:29:49,480 Speaker 1: I would go through and I assume that they're I 575 00:29:49,520 --> 00:29:52,520 Speaker 1: assume your computer's waking up to do something, and so 576 00:29:52,800 --> 00:29:55,920 Speaker 1: it's probably a program that is trying to reach out 577 00:29:56,000 --> 00:29:58,600 Speaker 1: onto the Internet and when it wants to do that. 578 00:29:59,000 --> 00:30:00,960 Speaker 1: Since this is the desktop, it's pretty much always on. 579 00:30:01,680 --> 00:30:04,600 Speaker 1: It's just kind of spinning up and it's checking whatever 580 00:30:04,640 --> 00:30:06,520 Speaker 1: it needs to check, and then it's going back into 581 00:30:06,600 --> 00:30:10,560 Speaker 1: its hibernation mode. So first off, I would make sure 582 00:30:10,560 --> 00:30:12,320 Speaker 1: that you have all of your updates that you can 583 00:30:12,440 --> 00:30:14,440 Speaker 1: install in this computer, make sure it's up to date, 584 00:30:15,400 --> 00:30:17,920 Speaker 1: restart it, and then I would go through and I 585 00:30:17,920 --> 00:30:21,000 Speaker 1: would uninstall any program that I do not recognize. So 586 00:30:21,040 --> 00:30:26,040 Speaker 1: go into the programs directory and just uninstall anything that 587 00:30:26,080 --> 00:30:28,880 Speaker 1: you don't recognize. You don't need any programs that you 588 00:30:28,920 --> 00:30:30,800 Speaker 1: might have added in the last couple of weeks that 589 00:30:30,880 --> 00:30:33,840 Speaker 1: this started happening with, and just get rid of those. 590 00:30:34,760 --> 00:30:37,520 Speaker 1: Then I would restart my computer once again. If it's 591 00:30:37,520 --> 00:30:42,000 Speaker 1: still happening, I would go into the sleep basically the 592 00:30:42,040 --> 00:30:45,120 Speaker 1: sleep settings on your computer. You have Windows ten, so 593 00:30:45,240 --> 00:30:48,200 Speaker 1: go into settings and then it's under power and sleep 594 00:30:48,680 --> 00:30:51,080 Speaker 1: and so in those settings, you'll see that there's a 595 00:30:51,120 --> 00:30:54,440 Speaker 1: couple of ones that are probably the most prominent, which 596 00:30:54,480 --> 00:30:56,560 Speaker 1: is screen, So that's going to say how long it 597 00:30:56,600 --> 00:30:59,040 Speaker 1: takes before the screen turns off, you know, goes dark 598 00:30:59,080 --> 00:31:01,800 Speaker 1: after you stop using it. And then sleep will say 599 00:31:01,800 --> 00:31:03,960 Speaker 1: how long your device will stay up before it goes 600 00:31:04,000 --> 00:31:07,440 Speaker 1: to sleep. And then if you really want to see 601 00:31:07,520 --> 00:31:10,160 Speaker 1: all of the settings, go into the additional power settings 602 00:31:10,720 --> 00:31:13,080 Speaker 1: and kind of take a look through all of those things. 603 00:31:13,960 --> 00:31:16,480 Speaker 1: And there are settings for you know, where it wakes 604 00:31:16,560 --> 00:31:19,200 Speaker 1: up on network, where it wakes up to do things. 605 00:31:19,680 --> 00:31:22,040 Speaker 1: So go into all of those settings and make sure 606 00:31:22,120 --> 00:31:25,200 Speaker 1: they all look right. And then if this continues to 607 00:31:25,240 --> 00:31:29,920 Speaker 1: happen at that point, I'm not sure. So I do 608 00:31:30,040 --> 00:31:32,520 Speaker 1: know that computers do wake up to do things every 609 00:31:32,520 --> 00:31:34,880 Speaker 1: once in a while, install updates and things like that, 610 00:31:34,960 --> 00:31:37,160 Speaker 1: and maybe a computer program is on there that wants 611 00:31:37,200 --> 00:31:40,000 Speaker 1: to do something. So that's those are the steps that 612 00:31:40,040 --> 00:31:41,760 Speaker 1: I would take, and I think that's probably going to 613 00:31:41,800 --> 00:31:44,640 Speaker 1: fix your situation. Now. If your computer is going to 614 00:31:44,680 --> 00:31:47,120 Speaker 1: sleep when you don't want it to, there are little 615 00:31:47,200 --> 00:31:51,720 Speaker 1: programs that can keep your computer awake even though you 616 00:31:51,720 --> 00:31:53,920 Speaker 1: don't want it to be awake. I've got one online 617 00:31:54,080 --> 00:31:59,280 Speaker 1: called aptly called Amphetamine, and when I click this on, 618 00:31:59,520 --> 00:32:01,280 Speaker 1: for instance, right now, I turn it on before I 619 00:32:01,280 --> 00:32:03,800 Speaker 1: start the radio show, and I say, do not go 620 00:32:03,880 --> 00:32:07,400 Speaker 1: to sleep. And I can set it for indefinitely, minutes, hours, 621 00:32:08,080 --> 00:32:10,000 Speaker 1: and all kinds of different things, but I set it 622 00:32:10,000 --> 00:32:11,920 Speaker 1: for about three hours the time of the show, so 623 00:32:11,960 --> 00:32:15,440 Speaker 1: my computer does not go to sleep at all the 624 00:32:15,640 --> 00:32:17,960 Speaker 1: entire time I'm on the air. And then there's other 625 00:32:18,000 --> 00:32:20,560 Speaker 1: times when I'm uploading something to dropbox, I may want 626 00:32:20,560 --> 00:32:23,080 Speaker 1: it to continue that upload without going to sleep, and 627 00:32:23,120 --> 00:32:25,000 Speaker 1: so I'll just say, hey, stay on for the next hour. 628 00:32:25,320 --> 00:32:27,360 Speaker 1: But there are third party apps that can help you 629 00:32:27,400 --> 00:32:30,600 Speaker 1: do that. They often have names like caffeine, caffe e, 630 00:32:30,880 --> 00:32:35,400 Speaker 1: and petamine, So think drugs that keep you awake, and 631 00:32:35,440 --> 00:32:37,959 Speaker 1: you might be able to find the programs to install 632 00:32:37,960 --> 00:32:41,120 Speaker 1: in your computer that do that. But Diane, I don't 633 00:32:41,160 --> 00:32:44,520 Speaker 1: think your computer is possessed, although these computers sometimes do 634 00:32:44,600 --> 00:32:47,640 Speaker 1: feel that way. So good question, and thanks for calling in, Toda. 635 00:32:47,640 --> 00:32:52,240 Speaker 1: I do appreciate that. All right, let's talk about the 636 00:32:52,400 --> 00:32:57,320 Speaker 1: latest streaming service to grace the streaming waves. It is 637 00:32:57,440 --> 00:33:03,280 Speaker 1: called Max. This is from Warner Brothers and Discovery. So 638 00:33:03,320 --> 00:33:05,920 Speaker 1: if you have HBO Max, yes, you will be getting 639 00:33:05,920 --> 00:33:09,040 Speaker 1: access to a new streaming service starting May twenty third. 640 00:33:09,200 --> 00:33:13,600 Speaker 1: It's just called Max. What's it going to have all 641 00:33:13,800 --> 00:33:20,520 Speaker 1: kinds of stuff HBO original shows, Warner Brothers movies, Max Originals, 642 00:33:20,600 --> 00:33:24,240 Speaker 1: that's the stuff from the original HBO Max, the DC Universe, 643 00:33:24,800 --> 00:33:33,000 Speaker 1: Harry Potter, HGTV, Food Network, Discovery Channel, tlc ID which 644 00:33:33,040 --> 00:33:36,560 Speaker 1: is very very popular, the crime stuff people love that programming. 645 00:33:36,920 --> 00:33:41,200 Speaker 1: That will all be on Max. Now they used to 646 00:33:41,240 --> 00:33:45,239 Speaker 1: have HBO Max and Discovery Plus. This is pretty much 647 00:33:45,360 --> 00:33:49,160 Speaker 1: e merging of those two streaming services, which, by the way, 648 00:33:49,240 --> 00:33:51,880 Speaker 1: I don't think they've given a date for both of 649 00:33:51,920 --> 00:33:54,640 Speaker 1: those to go away just yet. But if you have 650 00:33:54,840 --> 00:33:58,880 Speaker 1: HBO Max currently, you'll get access to Max at your 651 00:33:58,920 --> 00:34:03,680 Speaker 1: same price, at least for now. HBO Max launched on 652 00:34:03,720 --> 00:34:07,080 Speaker 1: May twenty seventh, twenty twenty. It feels like it was 653 00:34:07,160 --> 00:34:09,720 Speaker 1: just yesterday and now already this is kind of merging 654 00:34:09,800 --> 00:34:12,719 Speaker 1: into or morphing, i should say, into something else. So 655 00:34:12,840 --> 00:34:17,360 Speaker 1: three pricing options for the new Max the ad LTE version, 656 00:34:17,400 --> 00:34:20,680 Speaker 1: which means you're gonna have ADS with your programming. That's 657 00:34:20,800 --> 00:34:22,920 Speaker 1: nine to ninety nine a month or one hundred dollars 658 00:34:22,920 --> 00:34:26,600 Speaker 1: for the year. And I would recommend if you can, 659 00:34:27,560 --> 00:34:29,320 Speaker 1: if you can do it, pay in advance for the 660 00:34:29,360 --> 00:34:31,799 Speaker 1: whole year, because if you're going to be subscribing to 661 00:34:31,840 --> 00:34:34,160 Speaker 1: this for a while over time, you will save a 662 00:34:34,160 --> 00:34:36,240 Speaker 1: lot of money. It's like eight thirty a month versus 663 00:34:36,280 --> 00:34:41,120 Speaker 1: ten bucks, and it's a dollar sixty every month. Two 664 00:34:41,239 --> 00:34:45,480 Speaker 1: concurrent streams for that ten eighty resolution, no offline downloads 665 00:34:45,480 --> 00:34:47,239 Speaker 1: which means if you're flying on a plane, you can't 666 00:34:47,239 --> 00:34:50,759 Speaker 1: bring this with you. And five point one surround sound. Now, 667 00:34:50,800 --> 00:34:53,719 Speaker 1: if you want to upgrade to the next plan, it's 668 00:34:53,760 --> 00:34:57,080 Speaker 1: called Max AD free. That's sixteen dollars a month or 669 00:34:57,080 --> 00:34:59,839 Speaker 1: one hundred and fifty dollars for the year that gives 670 00:34:59,840 --> 00:35:04,560 Speaker 1: you two streams at once, ten eighty resolution, thirty downloads offline, 671 00:35:04,600 --> 00:35:07,480 Speaker 1: and five point one that's actually a little bit worse 672 00:35:07,520 --> 00:35:10,680 Speaker 1: than what you're currently getting, and they only guaranteed if 673 00:35:10,680 --> 00:35:12,960 Speaker 1: you're currently paying for that sixteen dollars a month with 674 00:35:13,120 --> 00:35:15,719 Speaker 1: HBO Max, that you're only going to get that for 675 00:35:15,800 --> 00:35:18,799 Speaker 1: six months guaranteed before they have the option to change 676 00:35:18,840 --> 00:35:21,279 Speaker 1: it to this lesser plan that's not as good for 677 00:35:21,360 --> 00:35:23,200 Speaker 1: the same price you're paying, by the way, because right 678 00:35:23,239 --> 00:35:26,440 Speaker 1: now you're getting three streams plus four K plus ATMOS, 679 00:35:26,640 --> 00:35:28,960 Speaker 1: so that's gonna be downgraded if you want those things. 680 00:35:29,400 --> 00:35:31,719 Speaker 1: Guess what you're going to be paying more for the 681 00:35:31,840 --> 00:35:34,200 Speaker 1: ultimate ad free plan, which is twenty dollars a month 682 00:35:34,280 --> 00:35:36,479 Speaker 1: or two hundred dollars a year, that gives you four 683 00:35:36,520 --> 00:35:39,880 Speaker 1: streams at the same time, four K resolution, one hundred 684 00:35:39,880 --> 00:35:44,480 Speaker 1: off line downloads Dolby atmost. So again, you're only guaranteed 685 00:35:44,480 --> 00:35:46,840 Speaker 1: if you're a subscriber right now, to get your current 686 00:35:46,920 --> 00:35:51,040 Speaker 1: features for six months following launch. But this is the thing, 687 00:35:51,040 --> 00:35:54,040 Speaker 1: they're going to have more than forty new titles and 688 00:35:54,120 --> 00:35:57,520 Speaker 1: seasons every month. That's a lot of programming they're really 689 00:35:57,560 --> 00:36:01,879 Speaker 1: taking on Netflix right here, things like Harry Potter, a 690 00:36:01,920 --> 00:36:04,880 Speaker 1: prequel to the Game of Thrones, a new comedy series 691 00:36:04,880 --> 00:36:07,359 Speaker 1: from the folks behind Big Bang Theory, or I Guess 692 00:36:07,440 --> 00:36:11,279 Speaker 1: the World of Big Bang Theory, Magnolia Networks, Fixer Upper, 693 00:36:11,320 --> 00:36:16,560 Speaker 1: The Hotel, TLC's Love and Translation, a whole bunch of stuff. 694 00:36:17,080 --> 00:36:19,480 Speaker 1: But again, this all starts on May twenty third. If 695 00:36:19,480 --> 00:36:22,000 Speaker 1: you have HBO Max, you don't need to change a thing. 696 00:36:22,400 --> 00:36:25,040 Speaker 1: You just need to know that on May twenty third 697 00:36:25,360 --> 00:36:27,680 Speaker 1: you may have to download a new app called Max. 698 00:36:28,000 --> 00:36:30,200 Speaker 1: I'm not sure if they're just gonna morphit into Max, 699 00:36:30,440 --> 00:36:32,239 Speaker 1: but it sounds like right now you're gonna have to 700 00:36:32,239 --> 00:36:34,560 Speaker 1: download a new app and kind of switch over. All 701 00:36:34,560 --> 00:36:38,239 Speaker 1: of your history and watch list will switch over to 702 00:36:38,280 --> 00:36:42,560 Speaker 1: the new the new streaming service. But again, just so 703 00:36:42,640 --> 00:36:44,680 Speaker 1: many changes with this stuff. It's tough to keep up 704 00:36:44,719 --> 00:36:48,560 Speaker 1: with it because there are many many changes all right, 705 00:36:48,600 --> 00:36:50,959 Speaker 1: coming up more of your calls at Triple eight Rich 706 00:36:51,040 --> 00:36:54,640 Speaker 1: one oh one eight eight eight seven four to two 707 00:36:55,280 --> 00:36:59,040 Speaker 1: four one zero one. You are listening to Rich on 708 00:36:59,080 --> 00:37:09,160 Speaker 1: Tech KFI Am six forty heard everywhere on the iHeartRadio app. 709 00:37:13,960 --> 00:37:17,279 Speaker 1: Welcome back to rich on tech Rich DeMuro here hanging 710 00:37:17,320 --> 00:37:20,560 Speaker 1: out with you at triple eight Rich one oh one. 711 00:37:20,680 --> 00:37:23,960 Speaker 1: That's eight eight eight seven four to two four to 712 00:37:23,960 --> 00:37:28,360 Speaker 1: one zero one. Email also open hello at rich on 713 00:37:28,520 --> 00:37:31,399 Speaker 1: tech dot tv. Did you know you can also listen 714 00:37:31,400 --> 00:37:34,239 Speaker 1: to this show as a podcast. Be sure to subscribe. 715 00:37:34,360 --> 00:37:37,560 Speaker 1: Just go to my website rich on tech dot tv. 716 00:37:37,680 --> 00:37:40,880 Speaker 1: Click the podcast icon. There are show notes and links 717 00:37:40,920 --> 00:37:42,640 Speaker 1: to everything I mentioned. 718 00:37:43,600 --> 00:37:43,680 Speaker 9: Uh. 719 00:37:43,840 --> 00:37:49,640 Speaker 1: This week, I upgraded my smart home because Google finally 720 00:37:49,680 --> 00:37:52,640 Speaker 1: came out with the feature I have been waiting for forever, 721 00:37:53,560 --> 00:37:58,120 Speaker 1: and that is support for motion sensors. This is something 722 00:37:58,160 --> 00:38:03,560 Speaker 1: that was supported by Apple's Home Kit and also Amazon's 723 00:38:03,640 --> 00:38:07,200 Speaker 1: you know, I don't want to say the word a 724 00:38:07,200 --> 00:38:10,960 Speaker 1: alex a platform, and so you've been able to do 725 00:38:11,040 --> 00:38:14,839 Speaker 1: motion sensing with all of those platforms, but Google never 726 00:38:15,080 --> 00:38:18,520 Speaker 1: natively supported it. And so I just happened to look 727 00:38:18,520 --> 00:38:20,120 Speaker 1: inside the Google Home app and I was like, let 728 00:38:20,160 --> 00:38:22,759 Speaker 1: me take another look here, and sure enough, you can 729 00:38:22,760 --> 00:38:25,680 Speaker 1: now do routines based on motion. So I went through 730 00:38:25,719 --> 00:38:27,879 Speaker 1: and it ruined my whole day. I just went through 731 00:38:27,880 --> 00:38:31,239 Speaker 1: and started redoing everything because I've got certain lights I 732 00:38:31,280 --> 00:38:32,919 Speaker 1: want to come on when you walk by a motion 733 00:38:33,040 --> 00:38:35,440 Speaker 1: sensor turn off when you're you know, forget to turn 734 00:38:35,480 --> 00:38:37,839 Speaker 1: them off. All that good stuff. So if you've got 735 00:38:37,880 --> 00:38:41,480 Speaker 1: Google Home and you've been waiting for motion sensor support, 736 00:38:41,600 --> 00:38:43,160 Speaker 1: it is now there. I don't know when it came 737 00:38:43,239 --> 00:38:45,880 Speaker 1: to the app or when it came to the system, 738 00:38:46,040 --> 00:38:49,120 Speaker 1: but it's there. And all of these home smart home 739 00:38:49,160 --> 00:38:51,520 Speaker 1: systems are getting a lot better thanks to something called 740 00:38:51,600 --> 00:38:56,520 Speaker 1: Matter and Thread. So Matter is this new standard that 741 00:38:56,760 --> 00:39:03,280 Speaker 1: is really phenomenal because it is now a standard across Amazon, Google, 742 00:39:04,000 --> 00:39:07,160 Speaker 1: and Apple, which means if you buy a device like 743 00:39:07,200 --> 00:39:10,000 Speaker 1: a plug or a light, they will now work with 744 00:39:10,400 --> 00:39:12,920 Speaker 1: all and Samsung by the way, they will work with 745 00:39:13,080 --> 00:39:17,520 Speaker 1: all of those different smart home platforms, which is really 746 00:39:17,560 --> 00:39:20,880 Speaker 1: really cool because if you start with Apple and you 747 00:39:20,880 --> 00:39:23,040 Speaker 1: get all the stuff that's Matter, and then you say, eh, 748 00:39:23,080 --> 00:39:25,640 Speaker 1: I'm switching Android, I'm switching a Google, you can now 749 00:39:25,680 --> 00:39:28,480 Speaker 1: switch all of your smart home stuff over to Google. 750 00:39:28,920 --> 00:39:31,279 Speaker 1: Or if you say I'm starting with alex A, you know, 751 00:39:31,360 --> 00:39:34,680 Speaker 1: Amazon's platform, and then you want to switch over to Google, 752 00:39:34,800 --> 00:39:37,359 Speaker 1: you can do that. So it's really smart that all 753 00:39:37,400 --> 00:39:40,200 Speaker 1: of these big companies have come together and said, okay, fine, 754 00:39:40,600 --> 00:39:44,080 Speaker 1: we will all decide on one standard. That works with everything. 755 00:39:44,440 --> 00:39:48,160 Speaker 1: And I set up my first Matter smart plug yesterday 756 00:39:48,640 --> 00:39:50,720 Speaker 1: and it worked like a charm. You just scan a QR. 757 00:39:50,840 --> 00:39:52,680 Speaker 1: It actually found it as soon as I opened the app. 758 00:39:52,719 --> 00:39:54,920 Speaker 1: I plugged it in, opened up the Google Home app 759 00:39:54,960 --> 00:39:56,000 Speaker 1: and I said, Hey, do you want to set up 760 00:39:56,080 --> 00:39:59,000 Speaker 1: this plug? I said yes, And you scan a QR 761 00:39:59,040 --> 00:40:01,440 Speaker 1: code on the plug and it is set up very 762 00:40:01,520 --> 00:40:05,680 Speaker 1: very quickly. So thank you tech companies for actually working 763 00:40:05,719 --> 00:40:09,120 Speaker 1: together for once. We live in so many silos with 764 00:40:09,160 --> 00:40:13,120 Speaker 1: this tech stuff that it's refreshing when stuff works together. 765 00:40:13,719 --> 00:40:16,120 Speaker 1: All right, Phone lines open triple eight Rich one oh 766 00:40:16,200 --> 00:40:19,120 Speaker 1: one eight eight eight seven four to two four to 767 00:40:19,160 --> 00:40:23,520 Speaker 1: one zero one, John and mission Viejo. You're on the line. 768 00:40:23,640 --> 00:40:25,000 Speaker 1: Welcome to rich on Tech. 769 00:40:26,080 --> 00:40:29,920 Speaker 10: Oh, thank you for taking my call. I have a desktop. 770 00:40:30,280 --> 00:40:34,279 Speaker 10: It's an all in one Lenovo. It's running eight point one, 771 00:40:34,680 --> 00:40:38,400 Speaker 10: and what I'm trying to do is to avoid buying 772 00:40:38,560 --> 00:40:42,480 Speaker 10: a brand new one so that way I can run 773 00:40:43,480 --> 00:40:48,759 Speaker 10: Windows eleven. So I was wondering if I can install 774 00:40:49,520 --> 00:40:53,480 Speaker 10: Windows eleven on my current all in one and just 775 00:40:53,480 --> 00:40:55,600 Speaker 10: get rid of eight point one all together. So I 776 00:40:55,600 --> 00:40:59,400 Speaker 10: need to know where I can find my system requirements 777 00:40:59,600 --> 00:41:01,480 Speaker 10: for Windows eleven. 778 00:41:01,719 --> 00:41:03,600 Speaker 1: Yeah, they used to have a website that you can 779 00:41:03,640 --> 00:41:06,680 Speaker 1: go to and check, but it does not run on 780 00:41:06,800 --> 00:41:10,680 Speaker 1: Windows eight point one. So you can look at the specs, 781 00:41:10,719 --> 00:41:13,480 Speaker 1: but you can't do the automatic system checker that they 782 00:41:13,520 --> 00:41:16,400 Speaker 1: have for the rest of the computers. Now, is your 783 00:41:16,400 --> 00:41:18,480 Speaker 1: computer giving you a message that you can upgrade to 784 00:41:18,480 --> 00:41:19,160 Speaker 1: Windows ten? 785 00:41:20,239 --> 00:41:20,439 Speaker 10: No? 786 00:41:20,920 --> 00:41:23,640 Speaker 1: Okay, have you tried upgrading to Windows ten in the settings? 787 00:41:23,680 --> 00:41:25,080 Speaker 1: Does it give you that option when you go to 788 00:41:25,080 --> 00:41:26,480 Speaker 1: your update settings? 789 00:41:26,920 --> 00:41:28,799 Speaker 10: I don't know. I would have to look. 790 00:41:28,880 --> 00:41:31,680 Speaker 1: Okay, So first thing I would do, probably the easiest thing, 791 00:41:31,800 --> 00:41:35,200 Speaker 1: is to migrate to Windows ten first, and then once 792 00:41:35,239 --> 00:41:38,080 Speaker 1: you it's kind of like a leaping or climbing a ladder. 793 00:41:38,320 --> 00:41:40,560 Speaker 1: First you want to get to ten, and then you 794 00:41:40,560 --> 00:41:43,120 Speaker 1: can jump to eleven. You can leap frog ten and 795 00:41:43,160 --> 00:41:45,560 Speaker 1: go directly to eleven, but it's a lot more complicated 796 00:41:45,880 --> 00:41:48,479 Speaker 1: and your computer may not support this. How many years 797 00:41:48,520 --> 00:41:49,400 Speaker 1: old is this computer? 798 00:41:49,920 --> 00:41:53,640 Speaker 10: Oh? My goodness, probably about three to four years. 799 00:41:53,680 --> 00:41:56,360 Speaker 1: Well, that's not that old. I mean that's in computer world. 800 00:41:56,400 --> 00:41:59,120 Speaker 1: That's not I mean, yes, it's older, but it's not 801 00:41:59,280 --> 00:42:02,719 Speaker 1: like ten years. So there are some basic requirements for 802 00:42:02,719 --> 00:42:05,600 Speaker 1: Windows eleven that are different from Windows ten. Is there 803 00:42:05,640 --> 00:42:08,399 Speaker 1: a reason why you want Windows eleven versus Windows ten. 804 00:42:08,480 --> 00:42:09,480 Speaker 1: Is it just because it's newer? 805 00:42:11,160 --> 00:42:14,319 Speaker 10: Yes? And the EOL, as you told me before for 806 00:42:14,400 --> 00:42:16,120 Speaker 10: Windows ten, is going to end in a couple of 807 00:42:16,239 --> 00:42:16,920 Speaker 10: years anyway. 808 00:42:17,200 --> 00:42:18,799 Speaker 1: Yeah, But I mean you still get I think it's 809 00:42:18,800 --> 00:42:20,919 Speaker 1: like twenty twenty five, so you still got a good, 810 00:42:21,000 --> 00:42:23,520 Speaker 1: you know, two and a half years to go. I think, 811 00:42:23,560 --> 00:42:25,640 Speaker 1: I don't I don't know the exact let me say 812 00:42:25,640 --> 00:42:30,400 Speaker 1: Windows Windows ten end of life. It is October fourteenth, 813 00:42:30,440 --> 00:42:32,600 Speaker 1: twenty twenty five, so you've got, you know, two and 814 00:42:32,600 --> 00:42:35,680 Speaker 1: a half years to go, So I would okay, So 815 00:42:35,719 --> 00:42:37,160 Speaker 1: what I would do is I would first see if 816 00:42:37,200 --> 00:42:39,720 Speaker 1: this computer can get to Windows ten from the native 817 00:42:39,840 --> 00:42:43,200 Speaker 1: kind of Windows Update screen, and that's going to be 818 00:42:43,239 --> 00:42:45,480 Speaker 1: the easiest way. Once you get to Windows ten, you 819 00:42:45,480 --> 00:42:49,040 Speaker 1: can keep everything updated if you If it works with 820 00:42:49,080 --> 00:42:51,320 Speaker 1: Windows ten, that's great, And if it can't go to eleven, 821 00:42:51,360 --> 00:42:52,879 Speaker 1: that's fine. You still got two and a half more 822 00:42:52,920 --> 00:42:55,920 Speaker 1: years ahead of you to plan for a new system. 823 00:42:56,280 --> 00:42:58,399 Speaker 1: The main thing about Windows eleven is there are two 824 00:42:58,440 --> 00:43:01,520 Speaker 1: things that it requires that are a little bit trickier, 825 00:43:01,719 --> 00:43:05,120 Speaker 1: and it comes to security, and so it's a system 826 00:43:05,200 --> 00:43:09,799 Speaker 1: firmware that is a secure boot capable, which is like 827 00:43:09,920 --> 00:43:13,280 Speaker 1: a next level thing that some of the older computers 828 00:43:13,320 --> 00:43:18,080 Speaker 1: didn't have. And then this TPM Trusted Platform Module version 829 00:43:18,120 --> 00:43:20,280 Speaker 1: two point zero, and again a lot of the older 830 00:43:20,320 --> 00:43:23,759 Speaker 1: computers didn't have that. So your computer may or may 831 00:43:23,800 --> 00:43:26,640 Speaker 1: not have those things. It's not easy to check to 832 00:43:26,719 --> 00:43:28,920 Speaker 1: see if you have those unless you can go to 833 00:43:28,960 --> 00:43:31,800 Speaker 1: Windows ten and then you can do the Windows eleven checker. 834 00:43:33,400 --> 00:43:35,480 Speaker 1: But I would try to go to your settings, your 835 00:43:35,520 --> 00:43:38,040 Speaker 1: software update settings and see if Windows ten can run, 836 00:43:38,480 --> 00:43:40,520 Speaker 1: and then get there and then see if it gives 837 00:43:40,520 --> 00:43:42,879 Speaker 1: you the option for Windows eleven, and then go there. 838 00:43:43,600 --> 00:43:46,800 Speaker 1: If you cannot run Windows ten or eleven on this computer, 839 00:43:47,480 --> 00:43:50,240 Speaker 1: you may want to install something called Chrome os flex. 840 00:43:50,239 --> 00:43:50,840 Speaker 1: Have you heard of that? 841 00:43:51,800 --> 00:43:51,960 Speaker 11: No? 842 00:43:52,040 --> 00:43:52,520 Speaker 10: I have not. 843 00:43:52,680 --> 00:43:53,840 Speaker 1: Have you heard of a chromebook? 844 00:43:54,440 --> 00:43:54,600 Speaker 4: Oh? 845 00:43:54,680 --> 00:43:55,000 Speaker 12: Yes? 846 00:43:55,120 --> 00:43:58,440 Speaker 1: Okay, So basically this will turn this computer into a chromebook. 847 00:43:58,840 --> 00:44:01,200 Speaker 1: And what that means is that you'll get access to 848 00:44:02,000 --> 00:44:04,080 Speaker 1: pretty much all of the things you can do on 849 00:44:04,080 --> 00:44:06,800 Speaker 1: a chromebook, which is pretty much a glorified web browser. 850 00:44:07,280 --> 00:44:10,040 Speaker 1: But unless you're running anything special, do you do anything 851 00:44:10,040 --> 00:44:11,720 Speaker 1: on this computer besides the web? 852 00:44:13,000 --> 00:44:15,080 Speaker 10: No? Just web and some financial stuff. 853 00:44:15,200 --> 00:44:18,560 Speaker 1: Yeah, So I mean you're probably using mostly web applications. 854 00:44:18,560 --> 00:44:21,440 Speaker 1: So if you can't get to Windows ten or eleven 855 00:44:21,480 --> 00:44:23,759 Speaker 1: on this computer, you can still squeeze a lot of 856 00:44:23,800 --> 00:44:26,759 Speaker 1: life out of it by installing Chrome os Flex. It's 857 00:44:26,840 --> 00:44:30,240 Speaker 1: pretty easy to install. It works on a wide variety 858 00:44:30,280 --> 00:44:35,680 Speaker 1: of computers, both Mac and PC, and the installation when 859 00:44:35,680 --> 00:44:37,160 Speaker 1: I did it, you can run it right off a 860 00:44:37,280 --> 00:44:40,480 Speaker 1: USB drive and it's pretty simple, and it's free. By 861 00:44:40,480 --> 00:44:42,959 Speaker 1: the way. It's put out by Google. So I haven't 862 00:44:43,000 --> 00:44:44,799 Speaker 1: tested it in a while because I tested it when 863 00:44:44,800 --> 00:44:47,000 Speaker 1: it first came out and I just wanted to see 864 00:44:47,040 --> 00:44:49,480 Speaker 1: how it runs. It was a little bit choppy and flaky, 865 00:44:49,920 --> 00:44:51,880 Speaker 1: but it's been a couple of years now and I 866 00:44:51,880 --> 00:44:54,480 Speaker 1: think things have gotten better, so I would look into 867 00:44:54,520 --> 00:44:57,360 Speaker 1: those things. So you've got your list now, Jean, of 868 00:44:57,400 --> 00:44:58,040 Speaker 1: things you got to do. 869 00:44:59,640 --> 00:45:03,600 Speaker 10: Yeah, I'm thinking I'm just may. I just may go 870 00:45:03,640 --> 00:45:04,960 Speaker 10: ahead and just buy a whole news. 871 00:45:05,120 --> 00:45:07,480 Speaker 1: No, no, no, don't buy the new system. Try look. 872 00:45:07,760 --> 00:45:09,719 Speaker 1: The number one thing to do is just go to 873 00:45:09,840 --> 00:45:12,719 Speaker 1: Windows type, you know, press the Windows key and then 874 00:45:12,760 --> 00:45:16,000 Speaker 1: type in or navigate to Windows Update. See what it 875 00:45:16,080 --> 00:45:18,480 Speaker 1: gives you there. If it gives you the Windows ten option, 876 00:45:19,080 --> 00:45:22,279 Speaker 1: then you can upgrade to Windows ten very easily, and 877 00:45:22,320 --> 00:45:24,399 Speaker 1: then you can just stop and take a breather. Take 878 00:45:24,440 --> 00:45:27,120 Speaker 1: a breather for six months, and then you can check 879 00:45:27,160 --> 00:45:28,800 Speaker 1: out and see if you can go to Windows eleven. 880 00:45:28,840 --> 00:45:31,120 Speaker 1: There's no need to go to Windows eleven right now. 881 00:45:31,200 --> 00:45:33,160 Speaker 1: And if none of those things work, just go to 882 00:45:33,200 --> 00:45:37,280 Speaker 1: the Chrome, Google Chrome os Flex and if you're comfortable 883 00:45:37,320 --> 00:45:40,279 Speaker 1: with downloading software to USB drive, I guarantee you can 884 00:45:40,280 --> 00:45:42,680 Speaker 1: get this installed in your computer. And if all those 885 00:45:42,719 --> 00:45:45,399 Speaker 1: things don't work, yes, then you can find yourself at 886 00:45:45,400 --> 00:45:47,200 Speaker 1: the store and get a new computer. But try to 887 00:45:47,239 --> 00:45:48,600 Speaker 1: give this computer some new life. 888 00:45:49,320 --> 00:45:51,640 Speaker 10: Okay, Well, thank you very much for the information. I 889 00:45:51,680 --> 00:45:52,440 Speaker 10: really appreciate it. 890 00:45:52,440 --> 00:45:54,680 Speaker 1: All right, John, thanks for listening there, and miss Mission 891 00:45:54,760 --> 00:45:59,279 Speaker 1: Vieho do appreciate that, okay. So let me just give 892 00:45:59,280 --> 00:46:03,400 Speaker 1: you an update on this whole Western Digital hacking situation. 893 00:46:03,680 --> 00:46:06,000 Speaker 1: So Western Digital I talked about a couple weeks ago 894 00:46:06,040 --> 00:46:10,440 Speaker 1: that their systems were down. You couldn't access the cloud 895 00:46:10,600 --> 00:46:13,600 Speaker 1: on all their drives, all their connected drives. I got 896 00:46:13,600 --> 00:46:17,000 Speaker 1: a message from Western Digital that the online services are 897 00:46:17,080 --> 00:46:20,320 Speaker 1: back up and running. So if you have Western Digital, 898 00:46:20,360 --> 00:46:24,279 Speaker 1: MyCloud or a sand disc eb you can get back 899 00:46:24,360 --> 00:46:28,000 Speaker 1: into your drives. From the web. So that's the good news. 900 00:46:28,360 --> 00:46:31,239 Speaker 1: The bad news is the hackers that did this say 901 00:46:31,239 --> 00:46:34,600 Speaker 1: they've got about ten terabytes of stolen data from the company, 902 00:46:34,920 --> 00:46:39,080 Speaker 1: including a whole bunch of customer information, according to tech Crunch, 903 00:46:39,480 --> 00:46:42,360 Speaker 1: and they want Western Digital to pay them a minimum 904 00:46:42,400 --> 00:46:46,080 Speaker 1: of eight figures in exchange for not publishing the stolen data. 905 00:46:46,520 --> 00:46:49,279 Speaker 1: What does this mean for you? It means that immediately 906 00:46:49,680 --> 00:46:53,640 Speaker 1: you should be changing your password for anything Western Digital related, 907 00:46:54,000 --> 00:46:56,400 Speaker 1: and you should also be taking sort of an account 908 00:46:56,480 --> 00:46:59,520 Speaker 1: of what you have stored in your Western Digital drives 909 00:47:00,080 --> 00:47:03,200 Speaker 1: and just know that there could be a potential breach 910 00:47:03,280 --> 00:47:07,000 Speaker 1: of some of those files. Will it happen, We don't know, 911 00:47:07,880 --> 00:47:09,680 Speaker 1: but you have to kind of see what you have. 912 00:47:09,760 --> 00:47:12,040 Speaker 1: If it's just your pictures and things like that, okay, 913 00:47:12,520 --> 00:47:15,160 Speaker 1: not the end of the world. Obviously, we store a 914 00:47:15,160 --> 00:47:17,520 Speaker 1: lot of stuff in our photo collections, so it could 915 00:47:17,520 --> 00:47:20,440 Speaker 1: be pictures of your driver's license, social scurity number, all 916 00:47:20,480 --> 00:47:23,120 Speaker 1: that stuff. There's a potential for this stuff to get out. 917 00:47:23,840 --> 00:47:27,680 Speaker 1: Western Digital has not said what these hackers have. Neither 918 00:47:27,719 --> 00:47:31,080 Speaker 1: have the hackers, so we don't know the extent of 919 00:47:31,120 --> 00:47:34,440 Speaker 1: this data breach, but it's just good to know about it. 920 00:47:34,640 --> 00:47:37,440 Speaker 1: And take stock of what you have stored on these drives, 921 00:47:37,480 --> 00:47:40,719 Speaker 1: because that's the important part, is just knowing what you 922 00:47:40,840 --> 00:47:43,359 Speaker 1: have there. So if you know what you have there, 923 00:47:43,480 --> 00:47:45,640 Speaker 1: you change your passwords. That's really the best you can 924 00:47:45,680 --> 00:47:47,359 Speaker 1: do right now. There's not much more you can do, 925 00:47:47,800 --> 00:47:49,919 Speaker 1: but it's just to be aware of this situation, because 926 00:47:49,960 --> 00:47:53,480 Speaker 1: that's the important part right there, all right. Coming up 927 00:47:53,560 --> 00:47:58,680 Speaker 1: on the show, we are going to talk about NFL 928 00:47:58,920 --> 00:48:03,239 Speaker 1: Sunday ticket for the first time, it is going to YouTube. 929 00:48:03,760 --> 00:48:06,279 Speaker 1: What does that mean for football fans. We're gonna talk 930 00:48:06,320 --> 00:48:09,000 Speaker 1: about that in a little bit. Plus I'm gonna tell 931 00:48:09,000 --> 00:48:13,319 Speaker 1: you how to save old voice messages off your voicemail 932 00:48:13,920 --> 00:48:16,120 Speaker 1: plus your calls triple eight rich one on one eight 933 00:48:16,160 --> 00:48:19,399 Speaker 1: eight eight seven four to two four one zero one 934 00:48:19,440 --> 00:48:22,760 Speaker 1: more rich on Tech Coming. Welcome back to rich on Tech. 935 00:48:22,880 --> 00:48:27,399 Speaker 1: Rich Demiro here hanging out with you, talking technology. I'm 936 00:48:27,440 --> 00:48:31,120 Speaker 1: the tech reporter at KTLA Channel five in Los Angeles. 937 00:48:31,200 --> 00:48:33,319 Speaker 1: If you're curious about what I do on TV, you 938 00:48:33,360 --> 00:48:37,280 Speaker 1: can watch my TV segments on a variety of tech topics. 939 00:48:37,440 --> 00:48:39,960 Speaker 1: Just go to rich on Tech dot tv for the 940 00:48:40,040 --> 00:48:46,359 Speaker 1: latest links. So TV during the week radio on the weekends. 941 00:48:47,080 --> 00:48:50,280 Speaker 1: Coming up, we are going to talk about NFL Sunday 942 00:48:50,320 --> 00:48:55,719 Speaker 1: ticket first time in history. You can watch it on YouTube. 943 00:48:56,160 --> 00:48:59,160 Speaker 1: Now it's not gonna be free, but i'll explain. We've 944 00:48:59,160 --> 00:49:03,040 Speaker 1: got a guest, Ben Fisher of Sports Business Journal. He's 945 00:49:03,040 --> 00:49:05,200 Speaker 1: going to join us coming up next to talk all 946 00:49:05,280 --> 00:49:09,480 Speaker 1: about NFL Sunday Ticket. So I mentioned before the break, 947 00:49:09,800 --> 00:49:14,000 Speaker 1: got an email from Mike. Mike writes in at Hello 948 00:49:14,080 --> 00:49:16,520 Speaker 1: at richontech dot TV. Hey, I was hoping you would 949 00:49:16,520 --> 00:49:18,680 Speaker 1: know how my wife and I could save old voice 950 00:49:18,680 --> 00:49:22,319 Speaker 1: messages off our old phone recorder, hoping you might have 951 00:49:22,360 --> 00:49:28,080 Speaker 1: a recommendation who could digitally capture the recordings. So it 952 00:49:28,160 --> 00:49:31,080 Speaker 1: depends that if it's an old phone recorder, I assume 953 00:49:31,120 --> 00:49:33,840 Speaker 1: it does not have any sort of audio out jack. 954 00:49:34,320 --> 00:49:37,520 Speaker 1: If it did, be pretty easy just plug a cable 955 00:49:37,560 --> 00:49:40,640 Speaker 1: in out from the jack into your computer and press 956 00:49:40,680 --> 00:49:43,399 Speaker 1: record on your computer, play the old messages, and you've 957 00:49:43,440 --> 00:49:46,000 Speaker 1: got it. I assume that's not the case because you're 958 00:49:46,040 --> 00:49:48,960 Speaker 1: emailing me, so it sounds much more complicated. And I 959 00:49:49,000 --> 00:49:52,239 Speaker 1: assume there is no way to get these voicemails off 960 00:49:52,239 --> 00:49:55,480 Speaker 1: of there easily. So what I would do is a 961 00:49:55,520 --> 00:49:57,880 Speaker 1: couple of things. And I get this question very often 962 00:49:58,200 --> 00:50:02,040 Speaker 1: when it comes to smartphones and people always want to know, 963 00:50:02,080 --> 00:50:04,880 Speaker 1: how do I save? It's kind of a sentimental voicemail, 964 00:50:05,800 --> 00:50:09,520 Speaker 1: and on Android and iOS it's very very easy. So 965 00:50:09,840 --> 00:50:13,040 Speaker 1: if you use the Visual Voicemail app, which it's built 966 00:50:13,080 --> 00:50:16,719 Speaker 1: into iPhone and on Android it's typically built in, or 967 00:50:16,760 --> 00:50:19,560 Speaker 1: you can download it from your provider if you have 968 00:50:19,640 --> 00:50:23,319 Speaker 1: Cricket or Mint Mobile whoever, they usually have their own 969 00:50:23,320 --> 00:50:28,239 Speaker 1: standalone visual voicemail apps. So you download the app and 970 00:50:28,280 --> 00:50:30,800 Speaker 1: then usually the app on Android has a share button, 971 00:50:30,840 --> 00:50:32,640 Speaker 1: so you get to the message you want to save 972 00:50:32,800 --> 00:50:34,800 Speaker 1: and you press share and then you can share it 973 00:50:34,880 --> 00:50:37,680 Speaker 1: out wherever you want. It'll share the recording, so you 974 00:50:37,719 --> 00:50:39,880 Speaker 1: can share that to a cloud drive. I would share it. 975 00:50:39,920 --> 00:50:42,440 Speaker 1: You could share it to your email address, whatever you want, 976 00:50:42,719 --> 00:50:44,799 Speaker 1: but that's one way. And then on iOS, same thing. 977 00:50:45,120 --> 00:50:50,120 Speaker 1: When you tap into the voicemail on your phone, tap 978 00:50:50,120 --> 00:50:52,719 Speaker 1: into it, press the I or sorry, just tap into 979 00:50:52,760 --> 00:50:56,799 Speaker 1: the voicemail itself and then you'll see an arrow up 980 00:50:56,880 --> 00:50:59,360 Speaker 1: near the top. That's the share arrow. You press that 981 00:50:59,400 --> 00:51:02,239 Speaker 1: share arrow and it says audio recording and you can 982 00:51:02,280 --> 00:51:04,480 Speaker 1: now share that however you want, share it to a 983 00:51:04,520 --> 00:51:07,239 Speaker 1: cloud drive, whatever you want to do. Now if your 984 00:51:07,239 --> 00:51:10,480 Speaker 1: phone is old school it has a three point five 985 00:51:10,520 --> 00:51:14,200 Speaker 1: millimeter jack, a headphone jack, it's even easier. Well, I 986 00:51:14,200 --> 00:51:15,759 Speaker 1: guess not easier, it's just you can do it a 987 00:51:15,800 --> 00:51:19,400 Speaker 1: different way. But you can take that and plug a 988 00:51:19,560 --> 00:51:21,480 Speaker 1: you know, just get like an audio cable three point 989 00:51:21,560 --> 00:51:25,080 Speaker 1: five to three point five and plug that jack into 990 00:51:25,120 --> 00:51:28,600 Speaker 1: your computer, into the headphone jack, and just record the 991 00:51:28,800 --> 00:51:31,759 Speaker 1: voicemail into your computer. And on Mac you can use 992 00:51:31,800 --> 00:51:34,760 Speaker 1: something like QuickTime. On Windows, you can use a voice recorder. 993 00:51:35,440 --> 00:51:38,200 Speaker 1: And if you have a newer phone you want to 994 00:51:38,200 --> 00:51:42,000 Speaker 1: do this, you might need a converter, so like a 995 00:51:42,000 --> 00:51:44,319 Speaker 1: little adapter. So if your phone does not have a 996 00:51:44,320 --> 00:51:47,040 Speaker 1: headphone jack and you want to save those messages, you 997 00:51:47,120 --> 00:51:49,600 Speaker 1: might need to get like a USB C to three 998 00:51:49,640 --> 00:51:53,239 Speaker 1: point five millimeter converter or a lightning to three point five. 999 00:51:53,640 --> 00:51:55,920 Speaker 1: But if you need those, you'd probably have a modern smartphone, 1000 00:51:56,000 --> 00:51:58,080 Speaker 1: so you don't really need to use those adapters. You 1001 00:51:58,120 --> 00:52:00,879 Speaker 1: would just use the voicemail app like I mentioned. Now, 1002 00:52:00,880 --> 00:52:02,880 Speaker 1: the final way, and I think, Mike, this is the 1003 00:52:02,880 --> 00:52:04,759 Speaker 1: way that you're going to have to do it is 1004 00:52:04,920 --> 00:52:09,880 Speaker 1: good old fashioned speaker phone. So just play the audio 1005 00:52:10,200 --> 00:52:13,919 Speaker 1: off the phone recorder on the speaker and just put 1006 00:52:13,960 --> 00:52:17,440 Speaker 1: your smartphone next to it and press record and that's it. 1007 00:52:17,800 --> 00:52:19,840 Speaker 1: I mean, the audio quality is not going to be perfect, 1008 00:52:20,320 --> 00:52:22,960 Speaker 1: but it's going to be better than losing the message. 1009 00:52:23,440 --> 00:52:27,640 Speaker 1: So those are many, many ways of doing this. And yes, again, 1010 00:52:27,760 --> 00:52:30,040 Speaker 1: the easiest way is if you have a modern smartphone. 1011 00:52:30,080 --> 00:52:33,880 Speaker 1: It's very, very easy to save the audio from that smartphone. 1012 00:52:35,400 --> 00:52:39,239 Speaker 1: Let's go to Linda in Orange County, California. Linda, you 1013 00:52:39,280 --> 00:52:41,200 Speaker 1: are on with Rich. How can I help? 1014 00:52:42,600 --> 00:52:45,200 Speaker 9: Yes, good morning, Rich, Thank you so much for taking 1015 00:52:45,200 --> 00:52:49,560 Speaker 9: my call. I should have made this call lot many, 1016 00:52:49,560 --> 00:52:53,360 Speaker 9: many many years ago, twenty and fourteen at five am 1017 00:52:53,440 --> 00:52:56,760 Speaker 9: in the morning. I'm listening, that's the key word, because 1018 00:52:56,800 --> 00:53:01,160 Speaker 9: I'm a person that's blind to you talking about the 1019 00:53:01,239 --> 00:53:05,640 Speaker 9: smart speakers a miss a, and I thought, gosh, this 1020 00:53:05,840 --> 00:53:09,440 Speaker 9: sounds really fabulous. And I start calling my friends and 1021 00:53:10,040 --> 00:53:13,200 Speaker 9: my friends that are visually impaired and blind, letting them 1022 00:53:13,239 --> 00:53:16,840 Speaker 9: know this is an amazing new tool. We've got to 1023 00:53:16,880 --> 00:53:21,359 Speaker 9: buy this. And so I talked to my husband. He said, 1024 00:53:21,840 --> 00:53:25,000 Speaker 9: that's Amazon Prime. I'm not paying you know, an extra 1025 00:53:25,080 --> 00:53:27,160 Speaker 9: ninety nine dollars or whatever it was at the time 1026 00:53:27,239 --> 00:53:30,879 Speaker 9: for Amazon Prime just for you know something that you want, 1027 00:53:30,960 --> 00:53:33,400 Speaker 9: and I'm thinking, gee, all my other friends are getting 1028 00:53:33,400 --> 00:53:35,680 Speaker 9: this and I want it, and blah blah blah. So 1029 00:53:35,719 --> 00:53:40,400 Speaker 9: I finally call Amazon and they said, you know, we 1030 00:53:40,480 --> 00:53:44,520 Speaker 9: didn't even realize that there were so many people with 1031 00:53:44,680 --> 00:53:50,040 Speaker 9: low vision or total blindness that are thinking about using 1032 00:53:51,600 --> 00:53:55,040 Speaker 9: our smart speaker for what it is that they want 1033 00:53:55,080 --> 00:53:58,840 Speaker 9: to know. So I need to say thank you, honest 1034 00:53:58,840 --> 00:54:02,719 Speaker 9: to goodness. Eventually did get my smart speaker, and I 1035 00:54:02,800 --> 00:54:07,759 Speaker 9: still have the original and it's just been a fabulous 1036 00:54:07,800 --> 00:54:12,120 Speaker 9: tool and it has grown and developed, just like you know, 1037 00:54:12,200 --> 00:54:17,759 Speaker 9: all the other wonderful smart accessible tools. So my first 1038 00:54:17,760 --> 00:54:19,360 Speaker 9: of all, I just want to say thank you for that. 1039 00:54:19,520 --> 00:54:21,359 Speaker 1: I think I love that you remember the date that 1040 00:54:21,760 --> 00:54:24,799 Speaker 1: I change your life. I'm taking a lot of credit here, 1041 00:54:24,840 --> 00:54:26,880 Speaker 1: but I love that you remember that it was twenty 1042 00:54:26,920 --> 00:54:27,759 Speaker 1: fourteen May. 1043 00:54:27,960 --> 00:54:31,680 Speaker 9: So well I asked it. I asked miss A before 1044 00:54:31,719 --> 00:54:34,440 Speaker 9: I called it, just so I would have that information. 1045 00:54:35,719 --> 00:54:40,560 Speaker 9: So what I'm asking you is if you would implement it. 1046 00:54:40,560 --> 00:54:43,480 Speaker 9: Doesn't have to be every week, might be once a 1047 00:54:43,560 --> 00:54:49,320 Speaker 9: month some sort of new accessible tool that a person 1048 00:54:49,520 --> 00:54:53,040 Speaker 9: with visual impairment might be able to use. I must 1049 00:54:53,080 --> 00:54:57,000 Speaker 9: say I am very involved with the Brill Institute. They 1050 00:54:57,000 --> 00:54:58,760 Speaker 9: have workshops, they have it people. 1051 00:54:59,080 --> 00:55:01,719 Speaker 1: Before you get cut off, I've got to go to break. 1052 00:55:01,760 --> 00:55:04,920 Speaker 1: But I love the suggestion one hundred percent. I agree, 1053 00:55:05,000 --> 00:55:07,680 Speaker 1: and I do try to keep this into consideration with 1054 00:55:07,719 --> 00:55:10,480 Speaker 1: both TV and radio. But Linda, because of what you said, 1055 00:55:10,920 --> 00:55:13,200 Speaker 1: I will always keep it top of mind. Okay, I 1056 00:55:13,239 --> 00:55:16,719 Speaker 1: really appreciate the call. We're gonna come back and talk 1057 00:55:17,120 --> 00:55:20,680 Speaker 1: NFL Sunday ticket on YouTube. You're listening to rich on 1058 00:55:20,719 --> 00:55:22,880 Speaker 1: Tech eight and eight seven four to two, four to 1059 00:55:22,920 --> 00:55:31,160 Speaker 1: one zero one. Welcome back to rich on Tech rich 1060 00:55:31,200 --> 00:55:36,600 Speaker 1: DeMuro Here. Rich on tech dot tv is the website 1061 00:55:36,600 --> 00:55:40,680 Speaker 1: we are talking technology. You can give me a call 1062 00:55:40,719 --> 00:55:43,839 Speaker 1: triple eight Rich one oh one. That's eight eight eight 1063 00:55:44,160 --> 00:55:47,279 Speaker 1: seven four to two, four to one zero one if 1064 00:55:47,280 --> 00:55:49,200 Speaker 1: you have a question about technology, or give me an 1065 00:55:49,239 --> 00:55:53,560 Speaker 1: email hello at rich on tech dot Tv. Joining me 1066 00:55:53,600 --> 00:55:57,120 Speaker 1: now is Ben Fisher. He covers all things sports and 1067 00:55:57,320 --> 00:55:59,640 Speaker 1: NFL at Sports Business Journal. 1068 00:56:00,080 --> 00:56:00,239 Speaker 3: Ben. 1069 00:56:00,280 --> 00:56:01,320 Speaker 1: Thanks for joining me today. 1070 00:56:02,160 --> 00:56:02,919 Speaker 10: Happy to be here. 1071 00:56:03,560 --> 00:56:05,400 Speaker 1: Uh So, I heard you told you said it was 1072 00:56:05,400 --> 00:56:06,840 Speaker 1: going to be nice in New York this weekend. 1073 00:56:07,040 --> 00:56:11,080 Speaker 4: Is it not as nice as anticipated? But it's not 1074 00:56:11,120 --> 00:56:13,799 Speaker 4: actually raining yet and I'm still wearing shorts, So we're 1075 00:56:13,840 --> 00:56:15,920 Speaker 4: going to call it a win. Okay, New York standards. 1076 00:56:16,040 --> 00:56:19,440 Speaker 1: Well, that's good, that's good. We've been having my parents 1077 00:56:19,520 --> 00:56:21,719 Speaker 1: live out in New Jersey and they think they had 1078 00:56:21,719 --> 00:56:24,120 Speaker 1: They said they had like a ninety degree day yesterday 1079 00:56:24,200 --> 00:56:25,720 Speaker 1: or something like that, or the day before. 1080 00:56:25,800 --> 00:56:28,359 Speaker 4: Yeah, it's been strangely hot. Yeah, so it's a little 1081 00:56:28,400 --> 00:56:30,560 Speaker 4: bit off as high as today, but still pretty nice. 1082 00:56:30,640 --> 00:56:33,000 Speaker 1: Meanwhile, it's been cold and rainy in California. Okay, so 1083 00:56:33,640 --> 00:56:37,319 Speaker 1: let's talk about the big announcement this week. Everyone was 1084 00:56:37,360 --> 00:56:40,520 Speaker 1: wondering what YouTube was going to do with NFL Sunday ticket. 1085 00:56:41,000 --> 00:56:42,680 Speaker 1: How much did they pay? Do we ever hear how 1086 00:56:42,760 --> 00:56:43,600 Speaker 1: much they paid for this? 1087 00:56:44,800 --> 00:56:48,160 Speaker 4: Two point two billions is the number for houp up 1088 00:56:48,200 --> 00:56:50,560 Speaker 4: from Direct TV one point five. 1089 00:56:50,400 --> 00:56:53,520 Speaker 1: An Okay, so that's every year two point two billion 1090 00:56:53,520 --> 00:56:58,640 Speaker 1: dollars a year. Yes, that's like an insane amount of money. 1091 00:57:00,880 --> 00:57:04,239 Speaker 4: Well, it's the NFL, and they have decided that they 1092 00:57:04,280 --> 00:57:07,640 Speaker 4: are that important to people and they for the longest time, 1093 00:57:07,680 --> 00:57:09,719 Speaker 4: we were skeptical they could get an increase over the 1094 00:57:09,760 --> 00:57:13,000 Speaker 4: one five because DirecTV said for a long time that, 1095 00:57:13,040 --> 00:57:15,120 Speaker 4: you know, the economics didn't really make sense for them, 1096 00:57:15,160 --> 00:57:18,160 Speaker 4: and that's why it was out for open bids. So 1097 00:57:18,200 --> 00:57:20,000 Speaker 4: there's a lot of skepticism. It took them a long 1098 00:57:20,080 --> 00:57:22,760 Speaker 4: time to get this fuel done, and you know, I 1099 00:57:22,840 --> 00:57:25,760 Speaker 4: never bet against the NFL getting their money, but for 1100 00:57:25,840 --> 00:57:27,960 Speaker 4: the longest time, it seems like nobody wanted to pay 1101 00:57:28,000 --> 00:57:31,000 Speaker 4: more than DirectTV was. Then Google YouTube came in and 1102 00:57:31,080 --> 00:57:31,520 Speaker 4: sure did. 1103 00:57:31,840 --> 00:57:33,920 Speaker 1: Okay, Well, it looks like YouTube is bringing in like 1104 00:57:34,400 --> 00:57:37,160 Speaker 1: almost thirty billion for Google every year, so I guess 1105 00:57:37,200 --> 00:57:40,040 Speaker 1: they can afford it all right. So the announcement is 1106 00:57:40,080 --> 00:57:44,680 Speaker 1: that NFL Sunday Ticket will be on YouTube TV. But 1107 00:57:45,000 --> 00:57:47,280 Speaker 1: you don't even have to subscribe to YouTube TV. You 1108 00:57:47,320 --> 00:57:50,200 Speaker 1: can get it on YouTube as well through their new 1109 00:57:50,240 --> 00:57:54,240 Speaker 1: service called Primetime Channels. So this is also the first 1110 00:57:54,280 --> 00:57:57,160 Speaker 1: time that it's available without a satellite dish. So can 1111 00:57:57,160 --> 00:57:59,800 Speaker 1: you explain kind of like where we stand with this 1112 00:57:59,800 --> 00:58:02,480 Speaker 1: this here, Well. 1113 00:58:02,600 --> 00:58:06,200 Speaker 4: That's a big, big change for the user experience the 1114 00:58:06,240 --> 00:58:08,960 Speaker 4: direct TV because you know, obviously nineteen ninety four one 1115 00:58:08,960 --> 00:58:12,960 Speaker 4: direct TV or when when Sunday Ticket was created, satellite 1116 00:58:13,000 --> 00:58:16,120 Speaker 4: was the way to do something like this. Honestly, for 1117 00:58:16,200 --> 00:58:18,920 Speaker 4: ten years now, to least people in you know, with 1118 00:58:19,040 --> 00:58:21,439 Speaker 4: high speed internet and thought satellite was behind the time. 1119 00:58:22,000 --> 00:58:25,040 Speaker 4: It's you know, we all know you can't get satellite 1120 00:58:25,040 --> 00:58:27,080 Speaker 4: if you're in a big apartment accomplex. There's lots of 1121 00:58:27,120 --> 00:58:31,440 Speaker 4: inherent limitations on it. So this is frankly long overdue 1122 00:58:31,480 --> 00:58:33,640 Speaker 4: as far as getting it over to a broad brand 1123 00:58:33,800 --> 00:58:37,800 Speaker 4: broadband streamer in terms of making it more available and 1124 00:58:38,200 --> 00:58:41,440 Speaker 4: doing all the things that we expect modern video distribution 1125 00:58:41,560 --> 00:58:43,440 Speaker 4: to be able to do. But it's not without its 1126 00:58:43,480 --> 00:58:46,400 Speaker 4: costs too. There's other questions that are raised by switching 1127 00:58:46,400 --> 00:58:48,760 Speaker 4: off something that you know, for better or worse, is 1128 00:58:48,800 --> 00:58:52,600 Speaker 4: at least really is established a mature technology, and you know, 1129 00:58:52,720 --> 00:58:55,280 Speaker 4: live sports on broadband at scale is still a bit 1130 00:58:55,320 --> 00:58:57,880 Speaker 4: of a you know, questionable proposition on just how well 1131 00:58:57,880 --> 00:59:00,800 Speaker 4: it works. But clearly this is coming to everyone wanted 1132 00:59:00,840 --> 00:59:01,800 Speaker 4: to happen for some time. 1133 00:59:02,280 --> 00:59:05,600 Speaker 1: Okay, But the big question is if you know satellite 1134 00:59:05,680 --> 00:59:07,840 Speaker 1: was easy because it was connected to your TV, you 1135 00:59:07,920 --> 00:59:10,680 Speaker 1: already knew how to access it. I imagine there's gonna 1136 00:59:10,680 --> 00:59:14,520 Speaker 1: be a lot of people that have maybe don't don't 1137 00:59:14,560 --> 00:59:17,600 Speaker 1: really know how to access this on their TV. So 1138 00:59:17,920 --> 00:59:20,760 Speaker 1: especially if they don't have YouTube TV. I guess they 1139 00:59:20,800 --> 00:59:23,280 Speaker 1: have YouTube many people, But you know, I'm just thinking 1140 00:59:23,320 --> 00:59:25,800 Speaker 1: of someone like, you know, my mom may not know 1141 00:59:26,040 --> 00:59:27,720 Speaker 1: or my dad may not know how to get this 1142 00:59:27,920 --> 00:59:30,560 Speaker 1: on their TV. So how will people access this? 1143 00:59:32,400 --> 00:59:35,680 Speaker 13: Well, that is part of the problem with that was 1144 00:59:35,840 --> 00:59:38,560 Speaker 13: all of sports going over the street that even people 1145 00:59:38,640 --> 00:59:42,080 Speaker 13: that know their way around their TV interface, like you know, 1146 00:59:42,120 --> 00:59:43,280 Speaker 13: it's a little bit harder to get. 1147 00:59:43,160 --> 00:59:45,880 Speaker 4: To Amazon Prime or whatever Thursday night. And if you've 1148 00:59:45,920 --> 00:59:47,840 Speaker 4: got YouTube TV, I mean a lot of people speak 1149 00:59:47,880 --> 00:59:50,680 Speaker 4: really highly about that is effectively replaced in the old 1150 00:59:50,760 --> 00:59:53,320 Speaker 4: cable bundle and you might have that integrated into your 1151 00:59:53,400 --> 00:59:55,840 Speaker 4: smart TV, or you can just go on to your 1152 00:59:55,920 --> 00:59:59,280 Speaker 4: laptop and go to YouTube and we'll watch it there 1153 00:59:59,360 --> 01:00:02,000 Speaker 4: to the Prime channels. I think you hit on something, 1154 01:00:02,360 --> 01:00:04,560 Speaker 4: just like the nuts and bolts of watching this is 1155 01:00:04,720 --> 01:00:07,600 Speaker 4: more complicated, and we all know that, like there's a 1156 01:00:07,680 --> 01:00:10,800 Speaker 4: thousand different smart TV in our faces, so you know 1157 01:00:10,920 --> 01:00:13,000 Speaker 4: exact I wouldn't even be able to tell you exactly 1158 01:00:13,000 --> 01:00:16,120 Speaker 4: how to do it because there's so many variables involved 1159 01:00:16,120 --> 01:00:18,640 Speaker 4: with how your particular setup is working. And that's that's 1160 01:00:18,640 --> 01:00:20,160 Speaker 4: part of the thing they've got to fight through on this. 1161 01:00:20,640 --> 01:00:24,160 Speaker 1: I think part of it is pushing people to YouTube TV, 1162 01:00:24,240 --> 01:00:27,600 Speaker 1: but almost needlessly because yes, I have YouTube TV. It's 1163 01:00:27,680 --> 01:00:30,680 Speaker 1: very simple. If I sign up for NFL Sunday Ticket, 1164 01:00:30,720 --> 01:00:34,120 Speaker 1: it'll just integrate itself into my program guide. But you 1165 01:00:34,160 --> 01:00:36,600 Speaker 1: don't need that. You can actually just get this as 1166 01:00:36,600 --> 01:00:40,200 Speaker 1: a channel through YouTube, which sounds weird because this is 1167 01:00:40,200 --> 01:00:42,200 Speaker 1: a brand new feature as well. So people don't even 1168 01:00:42,440 --> 01:00:45,560 Speaker 1: you know, they're not they're not even understanding the concept 1169 01:00:45,600 --> 01:00:48,200 Speaker 1: of the fact that you can subscribe to something through YouTube, 1170 01:00:48,520 --> 01:00:50,360 Speaker 1: and so I think a lot of people will probably 1171 01:00:50,360 --> 01:00:53,840 Speaker 1: needlessly subscribe to YouTube TV and pay that extra you know, 1172 01:00:53,880 --> 01:00:56,680 Speaker 1: seventy five bucks a month whatever they're charging now just 1173 01:00:56,720 --> 01:00:59,960 Speaker 1: to get this NFL Sunday ticket before let's let's talk 1174 01:01:00,240 --> 01:01:02,720 Speaker 1: the pricing now, So, uh, do you want to rattle 1175 01:01:02,720 --> 01:01:03,920 Speaker 1: off the pricing? Do you know it off the top 1176 01:01:03,920 --> 01:01:05,080 Speaker 1: of your head or you want me to do it? 1177 01:01:05,960 --> 01:01:08,120 Speaker 4: Well, Anticipating this moment, I went back to see my 1178 01:01:08,160 --> 01:01:14,000 Speaker 4: tweets from Tuesday morning. So for a baseline Direct TV 1179 01:01:14,560 --> 01:01:17,200 Speaker 4: Sunday ticket with two eighty nine a year, this is 1180 01:01:17,240 --> 01:01:19,560 Speaker 4: going to be anywhere from two forty nine to four 1181 01:01:19,520 --> 01:01:22,120 Speaker 4: to forty nine, depending on whether you've got Sunday or 1182 01:01:22,160 --> 01:01:25,120 Speaker 4: you've got YouTube TV already. There discount's involved. If you're 1183 01:01:25,160 --> 01:01:27,760 Speaker 4: a subscriber before June. 1184 01:01:27,600 --> 01:01:29,760 Speaker 1: And six, Okay, so, uh. 1185 01:01:29,920 --> 01:01:33,360 Speaker 4: It's going to be more expensive, but if you're a 1186 01:01:33,400 --> 01:01:35,480 Speaker 4: subscriber any sign up before June and six, it will 1187 01:01:35,480 --> 01:01:36,600 Speaker 4: be slightly less expensive. 1188 01:01:37,160 --> 01:01:40,320 Speaker 1: So if you're a YouTube tv member already, you can 1189 01:01:40,360 --> 01:01:42,919 Speaker 1: get this for two forty nine for this season. That's 1190 01:01:42,920 --> 01:01:45,680 Speaker 1: one hundred dollars off the regular price of three forty nine. 1191 01:01:45,720 --> 01:01:47,440 Speaker 1: And that is until I think you just said this, 1192 01:01:47,600 --> 01:01:50,400 Speaker 1: June sixth, So if you get it right now, you 1193 01:01:50,400 --> 01:01:52,920 Speaker 1: can get that deal now. If you want Sunday ticket 1194 01:01:52,960 --> 01:01:57,120 Speaker 1: with red zone, that is three nine or two eighty 1195 01:01:57,200 --> 01:02:00,880 Speaker 1: nine during the pre sale or three eighty nine after that. 1196 01:02:01,280 --> 01:02:03,640 Speaker 1: And then if you just want it all by itself, 1197 01:02:04,920 --> 01:02:06,360 Speaker 1: let's see, do I have the price for that? That 1198 01:02:06,520 --> 01:02:10,520 Speaker 1: is three forty nine or four forty nine after June sixth, 1199 01:02:10,800 --> 01:02:12,280 Speaker 1: and then if you want the red zone, it's three 1200 01:02:12,320 --> 01:02:15,720 Speaker 1: eighty nine versus forty nine. So again, even though this 1201 01:02:15,840 --> 01:02:18,840 Speaker 1: is somewhat simpler, it's still confusing because how much was 1202 01:02:18,880 --> 01:02:20,000 Speaker 1: it with Direct TV? 1203 01:02:21,200 --> 01:02:23,920 Speaker 4: Well, it's two eighty nine on top of whatever you 1204 01:02:23,960 --> 01:02:25,880 Speaker 4: were already paying for Direct TV. 1205 01:02:26,720 --> 01:02:29,600 Speaker 1: Okay, So theoretically, if you're getting this on its own 1206 01:02:29,680 --> 01:02:33,800 Speaker 1: with the primetime channels for three forty nine. That's pretty 1207 01:02:33,800 --> 01:02:36,000 Speaker 1: good because you don't you can just not pay anything 1208 01:02:36,000 --> 01:02:38,080 Speaker 1: else on top of that, which is which is actually 1209 01:02:38,120 --> 01:02:40,080 Speaker 1: a deal because you don't have to pay the DirecTV 1210 01:02:40,520 --> 01:02:42,240 Speaker 1: you know, the base plan whatever you had to pay 1211 01:02:42,240 --> 01:02:43,120 Speaker 1: there before. 1212 01:02:43,840 --> 01:02:50,040 Speaker 4: Right, Which which is interesting because very business justification for YouTube, Google, 1213 01:02:50,080 --> 01:02:53,600 Speaker 4: Google YouTube doing this is to drive subscriptions, like they 1214 01:02:53,640 --> 01:02:57,760 Speaker 4: definitely want you to find Sunday Ticket to be a 1215 01:02:57,840 --> 01:03:01,240 Speaker 4: path to YouTube TV subscriptions. So I don't think, look 1216 01:03:02,480 --> 01:03:04,520 Speaker 4: well them to do this without some way of buying 1217 01:03:04,560 --> 01:03:07,480 Speaker 4: it on its own to the primetime channel. But the 1218 01:03:07,600 --> 01:03:10,560 Speaker 4: idea here this works out well, that just works out 1219 01:03:10,600 --> 01:03:14,840 Speaker 4: best for YouTube if you become a YouTube TV subscribe, right. 1220 01:03:14,880 --> 01:03:17,000 Speaker 1: And my feeling is, and by the way, you might 1221 01:03:17,040 --> 01:03:18,680 Speaker 1: want to move just a little bit where we're losing 1222 01:03:18,720 --> 01:03:23,760 Speaker 1: your signal. My feeling is that YouTube is specifically going 1223 01:03:23,800 --> 01:03:26,280 Speaker 1: to promote more of the TV part of this, because 1224 01:03:26,280 --> 01:03:28,320 Speaker 1: you're right, it gives them an extra seventy five dollars 1225 01:03:28,360 --> 01:03:30,760 Speaker 1: a month for people who may not know that they 1226 01:03:30,760 --> 01:03:33,720 Speaker 1: can subscribe to this through YouTube, and YouTube has an 1227 01:03:33,760 --> 01:03:36,960 Speaker 1: app for almost every single thing out there, so you'd 1228 01:03:37,000 --> 01:03:39,080 Speaker 1: be able to get this on pretty much any device 1229 01:03:39,120 --> 01:03:41,400 Speaker 1: you can think of. Now, YouTube TV will give you 1230 01:03:41,400 --> 01:03:45,720 Speaker 1: some other things like the DVR storage, the recommendations, the 1231 01:03:45,800 --> 01:03:50,440 Speaker 1: key plays, the fantasy data, real time stats, you know, 1232 01:03:50,880 --> 01:03:53,120 Speaker 1: all those abilities. So there's a lot more that I 1233 01:03:53,160 --> 01:03:57,640 Speaker 1: think the YouTube TV brings you, But we'll see. So 1234 01:03:57,760 --> 01:04:00,200 Speaker 1: what do you think? What's your kind of final consensus 1235 01:04:00,240 --> 01:04:01,680 Speaker 1: on this whole thing. Do you think this is a 1236 01:04:01,720 --> 01:04:04,000 Speaker 1: good thing? You think people are ready for this change? 1237 01:04:05,200 --> 01:04:07,160 Speaker 4: Well, like I said at the top, I think switching 1238 01:04:07,200 --> 01:04:12,760 Speaker 4: from satellite technology to broadband streaming is long overdue. It's 1239 01:04:12,800 --> 01:04:16,120 Speaker 4: hardly perfect, but satellite had so many problems. I mean, 1240 01:04:17,360 --> 01:04:19,680 Speaker 4: you know, I couldn't even get satellite my apartment complex 1241 01:04:19,720 --> 01:04:22,000 Speaker 4: for a long this time. So and I understand not 1242 01:04:22,040 --> 01:04:24,920 Speaker 4: everyone's got realized with broadband, but I'd say, on balance, 1243 01:04:24,960 --> 01:04:27,680 Speaker 4: this makes it more available to more people. I think 1244 01:04:27,720 --> 01:04:30,680 Speaker 4: the streaming technology allows the you know, the real time 1245 01:04:30,760 --> 01:04:33,760 Speaker 4: stats integration. I think there's something to advertise with integration 1246 01:04:33,800 --> 01:04:36,360 Speaker 4: with NFL dot com where you can sort of you know, 1247 01:04:36,480 --> 01:04:38,800 Speaker 4: watch it, but also integrate with like real time with 1248 01:04:38,800 --> 01:04:41,840 Speaker 4: with stats and fantasy and you know, and like you 1249 01:04:41,840 --> 01:04:44,480 Speaker 4: even hear people talk about, you know, NFL sponsors like 1250 01:04:44,520 --> 01:04:49,320 Speaker 4: Budweiser or bud Light and PEPSI you know, be able 1251 01:04:49,320 --> 01:04:51,680 Speaker 4: to you can get you refill your beer with one 1252 01:04:51,720 --> 01:04:54,400 Speaker 4: click through a through a streaming and that stuff obviously 1253 01:04:54,440 --> 01:04:57,240 Speaker 4: would be fantasy and satellite. So it's better from a 1254 01:04:57,280 --> 01:05:01,000 Speaker 4: technological standpoint. I still think the economic so the out 1255 01:05:01,040 --> 01:05:04,280 Speaker 4: of market package is really tough here because I'm a 1256 01:05:04,280 --> 01:05:07,120 Speaker 4: football fan. I cover the NFL for a living, and 1257 01:05:07,160 --> 01:05:09,360 Speaker 4: I still think, I don't know, that's a lot of 1258 01:05:09,360 --> 01:05:11,240 Speaker 4: money for the out of market games. I mean, all 1259 01:05:11,280 --> 01:05:14,320 Speaker 4: the best games by definition on the national TV anyway, 1260 01:05:14,760 --> 01:05:18,000 Speaker 4: So I guess it's certainly better on stream, and I 1261 01:05:18,000 --> 01:05:20,840 Speaker 4: still think there's some fundamental questions about the pricing. And 1262 01:05:21,360 --> 01:05:24,080 Speaker 4: you know who exactly this is for. You've got to 1263 01:05:24,080 --> 01:05:26,040 Speaker 4: be a pretty die hard fan, yeah, you know. 1264 01:05:26,200 --> 01:05:28,240 Speaker 1: You got to be a die hard fan that lives 1265 01:05:28,240 --> 01:05:30,720 Speaker 1: in a city that you're still following a team in 1266 01:05:30,760 --> 01:05:34,400 Speaker 1: your old city because you know, thanks to the way 1267 01:05:34,440 --> 01:05:36,560 Speaker 1: these economics are still working out, you still don't get 1268 01:05:36,600 --> 01:05:38,360 Speaker 1: the games that are being played in your own city, 1269 01:05:38,400 --> 01:05:42,200 Speaker 1: which is to me the biggest issue with this whole situation, 1270 01:05:42,360 --> 01:05:45,280 Speaker 1: and one that Apple has figured out with the MLS 1271 01:05:45,400 --> 01:05:49,000 Speaker 1: because they're doing everything without sort of blackouts. And so 1272 01:05:49,120 --> 01:05:52,160 Speaker 1: that's really what we need next in NFL. Perhaps, Ben, 1273 01:05:52,200 --> 01:05:53,280 Speaker 1: we'll see that next time I. 1274 01:05:53,200 --> 01:05:56,760 Speaker 4: Talk to you. Yeah, I don't know. I mean, it's 1275 01:05:56,760 --> 01:05:58,240 Speaker 4: hard to say where this all goes. I think the 1276 01:05:58,360 --> 01:06:01,120 Speaker 4: NFL loves being an old fashion and broadcast over the 1277 01:06:01,160 --> 01:06:03,240 Speaker 4: air TV because that's still the best way to reach 1278 01:06:03,320 --> 01:06:06,000 Speaker 4: the most people. But you know, that's a chice they 1279 01:06:06,000 --> 01:06:09,400 Speaker 4: make because that's that's a different economic model than going 1280 01:06:09,400 --> 01:06:11,760 Speaker 4: through like MLS and Apple is doing. And you're right, 1281 01:06:11,800 --> 01:06:14,080 Speaker 4: that solves a lot of problems because you have no 1282 01:06:14,200 --> 01:06:16,320 Speaker 4: questions about MLS games if you just sign up with 1283 01:06:16,360 --> 01:06:18,960 Speaker 4: Apple these bags, right, And that's the simplicity goes a 1284 01:06:18,960 --> 01:06:22,520 Speaker 4: long way and the complicated internet subscription based dealing experience. 1285 01:06:22,800 --> 01:06:25,000 Speaker 1: Yeah, and with two point two billion dollars on the 1286 01:06:25,040 --> 01:06:27,160 Speaker 1: line every year, they've got to figure out to make 1287 01:06:27,160 --> 01:06:30,200 Speaker 1: sure this is all all worth it and they preserve 1288 01:06:30,320 --> 01:06:32,880 Speaker 1: the income that they're they're generating off of these games 1289 01:06:32,880 --> 01:06:35,040 Speaker 1: that are both on streaming and of course regular TV. 1290 01:06:35,720 --> 01:06:38,080 Speaker 1: Ben Fisher of Sports Business Journal, We're going to leave 1291 01:06:38,080 --> 01:06:40,400 Speaker 1: it there. Thanks so much for joining me today, Thanks 1292 01:06:40,440 --> 01:06:42,520 Speaker 1: for having me all right, appreciate it all right, Coming 1293 01:06:42,600 --> 01:06:45,040 Speaker 1: up next, we are going to take more of your 1294 01:06:45,040 --> 01:06:47,400 Speaker 1: calls at triple eight rich one on one. That's eight 1295 01:06:47,480 --> 01:06:50,360 Speaker 1: eight eight seven four to two, four to one zero one. 1296 01:06:50,400 --> 01:06:53,040 Speaker 1: If you have a question, give me a call. Coming up, 1297 01:06:53,080 --> 01:06:55,280 Speaker 1: I'm gonna tell you about LinkedIn, how you can verify 1298 01:06:55,320 --> 01:06:59,000 Speaker 1: yourself to say who you are, make sure you are 1299 01:06:59,040 --> 01:07:01,960 Speaker 1: who you say you are and where you work. You're 1300 01:07:01,960 --> 01:07:06,479 Speaker 1: listening to rich on Tech. Welcome back to rich on Tech. 1301 01:07:06,680 --> 01:07:14,000 Speaker 1: Rich DeMuro here talking technology with you. Yep, this is 1302 01:07:14,360 --> 01:07:21,280 Speaker 1: my all time favorite song. Love that song. All right, 1303 01:07:21,400 --> 01:07:27,280 Speaker 1: let's talk about LinkedIn. Do you love LinkedIn? I don't know. 1304 01:07:27,360 --> 01:07:31,720 Speaker 1: I'm kind of I'm kind of like eh about LinkedIn. 1305 01:07:32,600 --> 01:07:35,520 Speaker 1: I'm sure people get jobs from LinkedIn and get kind 1306 01:07:35,520 --> 01:07:38,840 Speaker 1: of figure out stuff, but it's never really been that 1307 01:07:39,480 --> 01:07:43,920 Speaker 1: valuable or useful to me except for researching folks. So 1308 01:07:44,000 --> 01:07:45,720 Speaker 1: if I want to talk to someone in an interview 1309 01:07:45,840 --> 01:07:49,240 Speaker 1: or whatever for you know, one of my programs, it's great, 1310 01:07:49,320 --> 01:07:51,760 Speaker 1: but you know, I find that some people don't update it, 1311 01:07:52,240 --> 01:07:54,439 Speaker 1: so I mean it's good. But the main thing about 1312 01:07:54,480 --> 01:07:56,720 Speaker 1: LinkedIn that kind of bugs me is that when you 1313 01:07:56,800 --> 01:07:59,880 Speaker 1: want to contact someone, it's like you have all their 1314 01:08:00,000 --> 01:08:03,120 Speaker 1: information about them, but not a way to necessarily contact them. 1315 01:08:03,440 --> 01:08:05,800 Speaker 1: And sure LinkedIn gives you like a little place where 1316 01:08:05,800 --> 01:08:08,160 Speaker 1: you can message them. But who checks their LinkedIn messages? 1317 01:08:08,200 --> 01:08:11,120 Speaker 1: I certainly don't, so I mean maybe people do. I 1318 01:08:11,120 --> 01:08:13,440 Speaker 1: don't know. Maybe that's why I'm not getting value out 1319 01:08:13,480 --> 01:08:17,479 Speaker 1: of LinkedIn because I'm not checking my messages. But we 1320 01:08:17,560 --> 01:08:20,960 Speaker 1: know that there is a problem with fake people and 1321 01:08:21,000 --> 01:08:24,760 Speaker 1: bots and all these things on Twitter and Facebook and Instagram. 1322 01:08:25,320 --> 01:08:27,720 Speaker 1: LinkedIn has always been a place where pretty much if 1323 01:08:27,720 --> 01:08:29,880 Speaker 1: someone's on there, they're real. But there's also a lot 1324 01:08:29,880 --> 01:08:33,400 Speaker 1: of scams on LinkedIn. People get scammed by, you know, 1325 01:08:34,720 --> 01:08:37,479 Speaker 1: job things and offers and people trying to get them 1326 01:08:37,479 --> 01:08:39,320 Speaker 1: to do a job and it's not real and it's 1327 01:08:39,320 --> 01:08:41,360 Speaker 1: just trying to get their information. So you do have 1328 01:08:41,360 --> 01:08:44,200 Speaker 1: to be careful on LinkedIn, and I think LinkedIn knows that. 1329 01:08:44,600 --> 01:08:47,439 Speaker 1: And so they are now rolling out three new ways 1330 01:08:47,479 --> 01:08:51,879 Speaker 1: to verify your identity and where you work. And unlike 1331 01:08:52,040 --> 01:08:58,320 Speaker 1: the new identity verification programs on Twitter and Instagram and Facebook, 1332 01:08:58,360 --> 01:09:01,680 Speaker 1: this is totally free. So a couple ways to do this. 1333 01:09:01,800 --> 01:09:06,240 Speaker 1: Number One, you can verify your identity with clear. These 1334 01:09:06,280 --> 01:09:08,120 Speaker 1: are the same folks that you see at the airport. 1335 01:09:08,560 --> 01:09:10,840 Speaker 1: You can now you know, they've got this technology that 1336 01:09:10,880 --> 01:09:13,439 Speaker 1: helps identify who people are, and so they're going to 1337 01:09:13,520 --> 01:09:16,639 Speaker 1: put that same technology to work right here on LinkedIn. 1338 01:09:17,120 --> 01:09:19,719 Speaker 1: So beginning this month, you can display on your profile 1339 01:09:19,720 --> 01:09:22,000 Speaker 1: that you've verified with Clear, and all you have to 1340 01:09:22,040 --> 01:09:26,439 Speaker 1: do is upload your ID government issued ID, which I 1341 01:09:26,479 --> 01:09:30,000 Speaker 1: don't know if i'd be feel secure doing that, and 1342 01:09:30,080 --> 01:09:33,000 Speaker 1: your US phone number. So you basically take a selfie 1343 01:09:33,640 --> 01:09:37,640 Speaker 1: and submit your ID and they link them up and 1344 01:09:37,680 --> 01:09:39,360 Speaker 1: then your phone number and now you can say, hey, 1345 01:09:39,400 --> 01:09:43,760 Speaker 1: I'm verified by Clear. Second way is company email. This 1346 01:09:43,800 --> 01:09:47,400 Speaker 1: seems a lot easier in my opinion, So you can 1347 01:09:47,439 --> 01:09:51,080 Speaker 1: put your company email into LinkedIn and it will kind 1348 01:09:51,080 --> 01:09:53,880 Speaker 1: of go on the back end verify since obviously you 1349 01:09:53,880 --> 01:09:56,639 Speaker 1: can receive an email and a confirmation at that email 1350 01:09:56,800 --> 01:09:59,680 Speaker 1: that okay, this person actually works at this company. And 1351 01:09:59,760 --> 01:10:01,840 Speaker 1: so they say this is available right now to fifty 1352 01:10:02,000 --> 01:10:06,120 Speaker 1: million members on LinkedIn and four thousand companies that it 1353 01:10:06,160 --> 01:10:08,879 Speaker 1: works with. I have not tested this with my work email, 1354 01:10:08,960 --> 01:10:10,840 Speaker 1: so I think that's a good way to do it. 1355 01:10:10,880 --> 01:10:13,000 Speaker 1: The only downside to that is that if you're not 1356 01:10:13,479 --> 01:10:16,240 Speaker 1: with your you know, with a big company, or you're 1357 01:10:16,280 --> 01:10:18,759 Speaker 1: on your own or your freelance or you leave that company, 1358 01:10:19,439 --> 01:10:21,760 Speaker 1: it could be kind of tricky. So that's one way. 1359 01:10:22,000 --> 01:10:25,280 Speaker 1: And then the final way is this Microsoft Intra, and 1360 01:10:25,360 --> 01:10:29,360 Speaker 1: I guess Entra is some sort of verified ID platform 1361 01:10:30,080 --> 01:10:34,719 Speaker 1: that Microsoft offers to companies, And that's probably the least 1362 01:10:35,000 --> 01:10:37,120 Speaker 1: useful because I don't think many people I've never even 1363 01:10:37,200 --> 01:10:40,360 Speaker 1: heard of Microsoft Entra, but that's kind of something that 1364 01:10:40,400 --> 01:10:43,160 Speaker 1: I'm guessing they sell to companies that participate in it. 1365 01:10:43,760 --> 01:10:46,519 Speaker 1: And then if you're in there and you know who 1366 01:10:46,560 --> 01:10:50,040 Speaker 1: you are, if your company participates in that verified ID platform, 1367 01:10:50,520 --> 01:10:54,639 Speaker 1: you can use that to verify your LinkedIn. So again, 1368 01:10:54,720 --> 01:10:58,839 Speaker 1: this is all about giving people confidence, according to LinkedIn, 1369 01:10:58,960 --> 01:11:02,120 Speaker 1: to know that you're connecting with the person that they 1370 01:11:02,120 --> 01:11:05,519 Speaker 1: say they are and that they're trusted. And again I've 1371 01:11:05,560 --> 01:11:07,639 Speaker 1: heard people say like this, you could be a problem 1372 01:11:07,720 --> 01:11:10,280 Speaker 1: on LinkedIn, especially if you're looking for like remote jobs. 1373 01:11:10,800 --> 01:11:12,720 Speaker 1: People may ask you a whole bunch of stuff and 1374 01:11:12,760 --> 01:11:16,080 Speaker 1: they turn out to be bogus. So just be aware 1375 01:11:16,080 --> 01:11:18,320 Speaker 1: of that and be careful of that kind of thing. 1376 01:11:19,800 --> 01:11:23,519 Speaker 1: We were talking about NFL going to YouTube, but if 1377 01:11:23,560 --> 01:11:27,120 Speaker 1: you have Google TV, they're adding more than eight hundred 1378 01:11:27,160 --> 01:11:32,080 Speaker 1: free channels. Eight hundred free channels on Google TV. This 1379 01:11:32,920 --> 01:11:35,160 Speaker 1: means if you have a Chrome Cast with Google TV 1380 01:11:35,680 --> 01:11:38,639 Speaker 1: or one of these Google TV boxes, you've got eight 1381 01:11:38,760 --> 01:11:42,439 Speaker 1: hundred free TV channels. So I've talked about this on 1382 01:11:42,479 --> 01:11:47,040 Speaker 1: the show before, Free ad supported television. This is the 1383 01:11:47,200 --> 01:11:53,120 Speaker 1: fastest growing area of streaming, and in fact, the acronym 1384 01:11:53,360 --> 01:11:57,679 Speaker 1: is fast free ad supported TV. It's basically old school TV, 1385 01:11:58,040 --> 01:12:00,920 Speaker 1: except now streaming, which means you just have ads that 1386 01:12:00,960 --> 01:12:04,200 Speaker 1: you can't skip. And so people are sick of paying 1387 01:12:04,240 --> 01:12:06,800 Speaker 1: for streaming services, and so they say, okay, let me 1388 01:12:06,800 --> 01:12:09,120 Speaker 1: see what's on two B let me see what's on Plex, 1389 01:12:09,439 --> 01:12:12,120 Speaker 1: let me see what's on Pluto TV. And there's a 1390 01:12:12,200 --> 01:12:15,120 Speaker 1: whole bunch of these different things at this point. So 1391 01:12:15,200 --> 01:12:20,880 Speaker 1: starting now, Google is integrating these free channels right into 1392 01:12:20,920 --> 01:12:25,200 Speaker 1: the live tab on your Google TV device. So there's 1393 01:12:25,240 --> 01:12:28,759 Speaker 1: gonna be all kinds of news channels NBC, ABC, CBS, Fox, 1394 01:12:28,840 --> 01:12:33,120 Speaker 1: programming from around the world in ten languages, including Spanish, Hindi, 1395 01:12:33,200 --> 01:12:37,559 Speaker 1: and Japanese. They've got breaking news, blockbuster movies, all kinds 1396 01:12:37,560 --> 01:12:40,679 Speaker 1: of stuff. I checked my Chrome Cast with Google TV 1397 01:12:40,800 --> 01:12:42,920 Speaker 1: to see if I had this yet. I don't, but 1398 01:12:43,040 --> 01:12:45,640 Speaker 1: I do like their interface because the thing is. We 1399 01:12:45,720 --> 01:12:48,200 Speaker 1: started out with these streaming services that you pop into 1400 01:12:48,280 --> 01:12:50,839 Speaker 1: and see what's playing, but now we've come full circle 1401 01:12:51,240 --> 01:12:54,400 Speaker 1: back to the live grid. People love the live grid 1402 01:12:54,439 --> 01:12:56,559 Speaker 1: because you can see the channels, and you can see 1403 01:12:56,560 --> 01:12:59,120 Speaker 1: what's playing on the channels at the different times and 1404 01:12:59,160 --> 01:13:01,240 Speaker 1: pop into them like you did back in the day 1405 01:13:01,560 --> 01:13:04,760 Speaker 1: on a cable box. So eight hundred channels, are they 1406 01:13:04,760 --> 01:13:07,760 Speaker 1: all going to be good? Probably not, But if you're 1407 01:13:07,800 --> 01:13:11,839 Speaker 1: looking for free stuff to watch, people might know like, Okay, 1408 01:13:12,120 --> 01:13:14,320 Speaker 1: I can go to my Google TV and find stuff, 1409 01:13:14,880 --> 01:13:19,320 Speaker 1: and Roku's doing this, Pluto does this, So everyone's seeming 1410 01:13:19,400 --> 01:13:21,880 Speaker 1: to get into this whole live grid with a bunch 1411 01:13:21,920 --> 01:13:24,040 Speaker 1: of free stuff. And yes you will have to sit 1412 01:13:24,080 --> 01:13:28,960 Speaker 1: through commercials, but it's free. So where's this available? Like 1413 01:13:29,000 --> 01:13:32,000 Speaker 1: I said, Google TV devices in the US, including Chromecast 1414 01:13:32,080 --> 01:13:35,160 Speaker 1: with Google TV and TVs with Google TV built in. 1415 01:13:35,680 --> 01:13:38,160 Speaker 1: So if you have a Sony with Google TCL High 1416 01:13:38,160 --> 01:13:41,360 Speaker 1: Sense and fillups, they all have this built in. You 1417 01:13:41,360 --> 01:13:44,840 Speaker 1: should be seeing this update soon. They're going to bring 1418 01:13:44,920 --> 01:13:47,920 Speaker 1: it to eligible Android TV devices later this year, so 1419 01:13:47,960 --> 01:13:49,880 Speaker 1: if you have an Android TV box, you're not going 1420 01:13:49,960 --> 01:13:53,080 Speaker 1: to see this immediately, but one more way to watch 1421 01:13:53,120 --> 01:13:57,080 Speaker 1: free stuff and there are many ways at this point. 1422 01:13:59,080 --> 01:14:02,519 Speaker 1: All right, let's see so many emails here. Nancy wrote 1423 01:14:02,560 --> 01:14:06,080 Speaker 1: in Hey, Rich, I have no ad. Discovery Plus is 1424 01:14:06,080 --> 01:14:08,040 Speaker 1: six ninety nine a month. I don't want anything else. 1425 01:14:08,080 --> 01:14:09,679 Speaker 1: What are my options going to be? I can't find 1426 01:14:09,720 --> 01:14:12,760 Speaker 1: anything online? Nancy, I think Discovery Plus is going to 1427 01:14:12,800 --> 01:14:15,160 Speaker 1: stay put, even though we have HBO Max coming along 1428 01:14:15,400 --> 01:14:18,360 Speaker 1: to Max. I think Discovery Plus is staying put right 1429 01:14:18,400 --> 01:14:22,800 Speaker 1: now at six ninety nine a month, so until they 1430 01:14:22,920 --> 01:14:24,960 Speaker 1: change that, all right, if you have a question, give 1431 01:14:24,960 --> 01:14:26,800 Speaker 1: me a call. Eighty to eight rich one on one 1432 01:14:27,000 --> 01:14:30,000 Speaker 1: triple eight seven four to two, four to one zero one. 1433 01:14:30,320 --> 01:14:33,559 Speaker 1: You're listening to rich on Tech. Also one of my 1434 01:14:33,600 --> 01:14:37,160 Speaker 1: favorite songs, Welcome back to rich on Tech. Rich Demiro 1435 01:14:37,280 --> 01:14:41,960 Speaker 1: here talking technology with you. Triple eight rich one O 1436 01:14:42,080 --> 01:14:45,400 Speaker 1: one is the phone number eight eight eight seven four 1437 01:14:45,479 --> 01:14:49,800 Speaker 1: to two four one zero one in the studio. Some 1438 01:14:50,000 --> 01:14:57,519 Speaker 1: special guests, my wife Lindsey, Hello, everybody, happy to be here. 1439 01:14:58,040 --> 01:15:02,880 Speaker 1: And my son Tanner. Hi. So now it sounds like 1440 01:15:02,880 --> 01:15:05,679 Speaker 1: a circus in here. Now we're like the rich Morning Zoo. 1441 01:15:07,280 --> 01:15:10,160 Speaker 1: I need like a cow bell. No, it's it's all fun. 1442 01:15:10,280 --> 01:15:12,799 Speaker 1: My kid has been asking me to come into the 1443 01:15:12,800 --> 01:15:18,080 Speaker 1: the radio studio since we started the show, and I said, okay, 1444 01:15:19,439 --> 01:15:20,679 Speaker 1: you got to give me a little bit of time 1445 01:15:20,720 --> 01:15:24,040 Speaker 1: to get used to the show first, right, and then 1446 01:15:24,320 --> 01:15:26,000 Speaker 1: and then I said I would bring him in. So 1447 01:15:26,080 --> 01:15:28,000 Speaker 1: he's in here. And what was your first reaction to 1448 01:15:28,040 --> 01:15:28,760 Speaker 1: the studio here? 1449 01:15:30,000 --> 01:15:33,240 Speaker 8: You know, I thought the room was a little small, 1450 01:15:33,280 --> 01:15:36,160 Speaker 8: but then I looked around more and it was a 1451 01:15:36,200 --> 01:15:36,800 Speaker 8: little big. 1452 01:15:37,120 --> 01:15:39,519 Speaker 1: Okay, what do you think of the noise? You can't 1453 01:15:39,560 --> 01:15:41,360 Speaker 1: hear anything in here? Right, it's very quiet. 1454 01:15:41,760 --> 01:15:42,000 Speaker 4: Yeah. 1455 01:15:42,000 --> 01:15:44,120 Speaker 8: When I came. 1456 01:15:43,960 --> 01:15:50,760 Speaker 1: In, he can't hear so I felt like, oh, he 1457 01:15:50,800 --> 01:15:52,400 Speaker 1: felt like he popped his ears. Okay, that might have 1458 01:15:52,400 --> 01:15:55,559 Speaker 1: been the elevator though. So my kid is here for 1459 01:15:56,120 --> 01:15:59,120 Speaker 1: a reason. We're gonna be talking about the Super Mario 1460 01:15:59,160 --> 01:16:01,559 Speaker 1: Brothers movie a little bit later in the show. I've 1461 01:16:01,560 --> 01:16:05,040 Speaker 1: got Matt Swider, friend of the show. He is going 1462 01:16:05,120 --> 01:16:07,400 Speaker 1: to tell us the best way to see the movie. 1463 01:16:07,760 --> 01:16:11,439 Speaker 1: He saw it in like five different formats. I can't 1464 01:16:11,479 --> 01:16:13,280 Speaker 1: believe it. I saw it in one, and I'm good 1465 01:16:13,280 --> 01:16:15,439 Speaker 1: with that. You saw it last night. We're not going 1466 01:16:15,520 --> 01:16:18,280 Speaker 1: to talk about it just yet, but we'll have Tanner 1467 01:16:18,360 --> 01:16:20,040 Speaker 1: kind of chime in on that in just a little 1468 01:16:20,080 --> 01:16:23,599 Speaker 1: bit but speaking of Nintendo, by the way, phone lines 1469 01:16:23,640 --> 01:16:26,800 Speaker 1: open triple eight rich one one eight eight eight seven 1470 01:16:26,920 --> 01:16:31,000 Speaker 1: four to two, four to one zero one. Speaking of Nintendo, 1471 01:16:31,160 --> 01:16:36,920 Speaker 1: Nintendo announces Nintendo Live twenty twenty three. This is something 1472 01:16:36,920 --> 01:16:39,760 Speaker 1: they did in Japan during the pandemic, I guess last year, 1473 01:16:40,160 --> 01:16:43,639 Speaker 1: but now they're bringing it to the US. And it's 1474 01:16:43,760 --> 01:16:47,800 Speaker 1: kind of interesting timing because E three we talked about 1475 01:16:47,840 --> 01:16:50,040 Speaker 1: on the show, how that's not happening this year. That's 1476 01:16:50,080 --> 01:16:54,200 Speaker 1: the big video game show usually happens in downtown LA 1477 01:16:54,320 --> 01:16:57,160 Speaker 1: every June. That is not happening this year. And then 1478 01:16:57,200 --> 01:17:00,080 Speaker 1: as soon as that announcement was made, then Nintendo says, oh, oh, 1479 01:17:00,080 --> 01:17:01,800 Speaker 1: by the way, we're doing a show on our own, 1480 01:17:02,160 --> 01:17:05,160 Speaker 1: and this is happening up in Seattle. I say up 1481 01:17:05,160 --> 01:17:07,719 Speaker 1: in Seattle because I'm in LA. But if you're in Seattle, 1482 01:17:07,760 --> 01:17:09,519 Speaker 1: you're like, what does you mean up in Seattle. I'm 1483 01:17:09,560 --> 01:17:13,080 Speaker 1: in Seattle. It's right here, and so this is happening 1484 01:17:13,160 --> 01:17:16,000 Speaker 1: in Seattle. This will be an in person event. Anyone 1485 01:17:16,040 --> 01:17:19,040 Speaker 1: can go, and Nintendo made sure that they said it's 1486 01:17:19,080 --> 01:17:23,360 Speaker 1: for family, it's family friendly, and it's funny. The guy 1487 01:17:23,400 --> 01:17:26,559 Speaker 1: who runs Nintendo of America, his name, I kid you 1488 01:17:26,600 --> 01:17:30,439 Speaker 1: not is Doug Bowser. Doug Bowser is the guy who 1489 01:17:30,520 --> 01:17:33,400 Speaker 1: runs Nintendo. I know you can't make this stuff up. 1490 01:17:34,000 --> 01:17:38,320 Speaker 1: That's gonna be a wide variety of Nintendo game inspired activities. 1491 01:17:39,439 --> 01:17:44,160 Speaker 1: You can do gameplay, live entertainment, cheering on high energy 1492 01:17:44,240 --> 01:17:48,720 Speaker 1: gaming tournaments, and taking unforgettable photos with recognizable characters like 1493 01:17:48,760 --> 01:17:51,800 Speaker 1: Mario and Luigi. So they have not said when this 1494 01:17:51,840 --> 01:17:55,920 Speaker 1: will happen in September, the exact date I can tell you, well, 1495 01:17:55,960 --> 01:17:58,640 Speaker 1: I can't tell you actually I don't know, but I 1496 01:17:58,680 --> 01:18:01,599 Speaker 1: remember as a kid, they had this thing that I did, 1497 01:18:02,240 --> 01:18:05,040 Speaker 1: and I can't remember what it was called. It was 1498 01:18:05,080 --> 01:18:08,400 Speaker 1: like a Nintendo Challenge or something, and it was like, 1499 01:18:08,600 --> 01:18:13,240 Speaker 1: do you remember this, Lindsey, this is the Nintendo Challenge? 1500 01:18:13,280 --> 01:18:14,760 Speaker 1: You remember this thing where you'd go to like a 1501 01:18:14,800 --> 01:18:16,960 Speaker 1: game a toy store and you'd play like the video 1502 01:18:17,000 --> 01:18:20,320 Speaker 1: game and try to become like the best Mario Brothers 1503 01:18:20,320 --> 01:18:23,000 Speaker 1: player ever. You don't remember doing that. I don't know why, 1504 01:18:23,040 --> 01:18:25,160 Speaker 1: but I cannot remember that me and I was a 1505 01:18:25,160 --> 01:18:28,080 Speaker 1: big Nintendo fan. You did play Nintendo all the time, 1506 01:18:28,240 --> 01:18:32,679 Speaker 1: but at home in our playroom, in your playroom. Well, 1507 01:18:32,680 --> 01:18:36,439 Speaker 1: really bringing it back when people had playrooms. That was 1508 01:18:36,479 --> 01:18:38,800 Speaker 1: like when your parents didn't want you to, you know, 1509 01:18:38,880 --> 01:18:41,160 Speaker 1: be there, go to the playroom. For me, it was 1510 01:18:41,200 --> 01:18:43,160 Speaker 1: the basement growing up in New Jersey. That was always 1511 01:18:43,200 --> 01:18:46,920 Speaker 1: the playroom. But anyway, so I remember going to this place. 1512 01:18:47,000 --> 01:18:49,960 Speaker 1: It was called Child's World. That's that's the place that 1513 01:18:50,000 --> 01:18:52,519 Speaker 1: I went to as a kid. And you went It 1514 01:18:52,560 --> 01:18:53,920 Speaker 1: was a it was a toy store kind of like 1515 01:18:53,960 --> 01:18:56,920 Speaker 1: Toys r US and you would go there and play 1516 01:18:57,600 --> 01:19:00,320 Speaker 1: a tournament. It was like literally, I was, I'm so 1517 01:19:00,479 --> 01:19:03,280 Speaker 1: excited for this, and it was like maybe two minutes long. 1518 01:19:03,640 --> 01:19:06,000 Speaker 1: You'd play Super Mario Brothers. As soon as you died, 1519 01:19:06,080 --> 01:19:08,040 Speaker 1: that was it. And there was like thirty other kids 1520 01:19:08,080 --> 01:19:10,600 Speaker 1: you'd play with. If anyone can remember this, email me. 1521 01:19:10,680 --> 01:19:13,280 Speaker 1: It's hello at richontech dot TV. It was kind of 1522 01:19:13,320 --> 01:19:17,360 Speaker 1: like there was a movie too, not The Whiz, was it? Gosh, 1523 01:19:17,439 --> 01:19:20,519 Speaker 1: now I'm really getting now the Wizard? I don't know anyway, 1524 01:19:21,000 --> 01:19:24,360 Speaker 1: So I will be there hopefully in Seattle in September 1525 01:19:24,400 --> 01:19:27,439 Speaker 1: to tell you all about Nintendo Live twenty twenty three, 1526 01:19:27,479 --> 01:19:30,280 Speaker 1: because I have a feeling that's going to be quite visual. 1527 01:19:31,560 --> 01:19:33,720 Speaker 1: All right, moving on, Uh, let's see, should I do 1528 01:19:33,800 --> 01:19:36,639 Speaker 1: a question let's do a question. We got an email 1529 01:19:36,840 --> 01:19:44,200 Speaker 1: from let's see Bo. Bo said my Netflix keeps freezing tonight. 1530 01:19:44,280 --> 01:19:48,240 Speaker 1: I contacted customer service via chat. EVA says there's nothing 1531 01:19:48,280 --> 01:19:51,480 Speaker 1: she can do unless I cancel. I asked for a supervisor. 1532 01:19:51,479 --> 01:19:54,519 Speaker 1: Spoke with Justine. They take good notes. Nothing they can 1533 01:19:54,520 --> 01:19:57,760 Speaker 1: do unless I cancel. Called Netflix, spoke with someone same thing. 1534 01:19:57,840 --> 01:20:01,519 Speaker 1: Asked for a supervisor, got Stanley, couldn't give me last name, 1535 01:20:01,600 --> 01:20:04,000 Speaker 1: said it was policy. He said there's nothing I could 1536 01:20:04,000 --> 01:20:06,639 Speaker 1: do unless I cancel. I've been with Netflix many years. 1537 01:20:06,640 --> 01:20:08,559 Speaker 1: First time I had this issue, I spent one year 1538 01:20:08,600 --> 01:20:11,400 Speaker 1: trying to get a credit and no resolve. Customers should 1539 01:20:11,439 --> 01:20:14,439 Speaker 1: know how shady they are. This is of special interest 1540 01:20:14,479 --> 01:20:16,800 Speaker 1: as they are a most expensive streaming service there is. 1541 01:20:16,840 --> 01:20:18,760 Speaker 1: Please cover this, try to get help and see they 1542 01:20:18,760 --> 01:20:19,280 Speaker 1: don't care. 1543 01:20:20,800 --> 01:20:20,960 Speaker 4: Bo. 1544 01:20:22,400 --> 01:20:25,760 Speaker 1: I don't know if Netflix is the problem. I think 1545 01:20:25,760 --> 01:20:30,680 Speaker 1: that they actually have pretty good Internet services. So my 1546 01:20:30,840 --> 01:20:33,639 Speaker 1: question to you is it's probably your setup if you're 1547 01:20:33,680 --> 01:20:36,240 Speaker 1: having trouble with streaming. I mean, there's no like, no 1548 01:20:36,439 --> 01:20:41,519 Speaker 1: Netflix issue. And if you ever wonder if Netflix is 1549 01:20:41,520 --> 01:20:44,559 Speaker 1: having a service outage, let's see if they have a 1550 01:20:44,600 --> 01:20:48,080 Speaker 1: Netflix status page. So there is a Netflix status page 1551 01:20:48,200 --> 01:20:51,960 Speaker 1: help dot Netflix dot com is Netflix down? Big green 1552 01:20:52,120 --> 01:20:54,160 Speaker 1: arrow right now says Netflix is up. We are not 1553 01:20:54,200 --> 01:20:58,040 Speaker 1: currently experiencing an interruption to our streaming service. Ninety nine 1554 01:20:58,040 --> 01:20:59,760 Speaker 1: percent of the time, when people have a problem with 1555 01:20:59,800 --> 01:21:02,840 Speaker 1: these streaming services, it is not the streaming service. It 1556 01:21:02,920 --> 01:21:06,479 Speaker 1: is their internet. It is their internet connection, specifically Wi Fi. 1557 01:21:07,040 --> 01:21:10,439 Speaker 1: That's typically what happens. All right, do I have time 1558 01:21:10,439 --> 01:21:12,640 Speaker 1: to take a call here, let's see, let's go to 1559 01:21:12,920 --> 01:21:17,439 Speaker 1: uh Claudia in Westport, Washington. Claudia, you're on with Rich. 1560 01:21:18,160 --> 01:21:22,880 Speaker 11: Yeah. Hello, I'm thanks for taking my call. I just 1561 01:21:22,920 --> 01:21:25,760 Speaker 11: got my daughter's put up a new TV. It's a 1562 01:21:25,840 --> 01:21:28,880 Speaker 11: VZO for me, and they got it all set up. 1563 01:21:28,960 --> 01:21:32,640 Speaker 11: I got my DVD players. That's all hooked up, so 1564 01:21:32,800 --> 01:21:35,160 Speaker 11: the TV was working fine, you know. And I have 1565 01:21:35,280 --> 01:21:39,760 Speaker 11: row Crew by the way, not cable, and I get 1566 01:21:39,800 --> 01:21:45,240 Speaker 11: a Wi Fi signal. But I decided I wanted to 1567 01:21:45,240 --> 01:21:48,160 Speaker 11: play a DVD, so I put in a DVD I 1568 01:21:48,680 --> 01:21:51,719 Speaker 11: you know, got on my menu and selected the DVD. 1569 01:21:52,160 --> 01:21:55,679 Speaker 11: That was fine, I could play that. Now my problem 1570 01:21:55,840 --> 01:21:58,280 Speaker 11: is I turn off the DVD player, I cannot get 1571 01:21:58,320 --> 01:22:00,240 Speaker 11: back to regular TV. 1572 01:22:01,280 --> 01:22:04,160 Speaker 1: And your regular TV is what the Roku interface. 1573 01:22:05,200 --> 01:22:07,640 Speaker 11: Uh yeah, but I have to I turn on my 1574 01:22:07,720 --> 01:22:11,560 Speaker 11: TV with the remote from the from the television, right, okay. 1575 01:22:11,280 --> 01:22:13,040 Speaker 1: Okay, So you turn on the TV and then you 1576 01:22:13,040 --> 01:22:14,760 Speaker 1: have a Roku player attached to it. 1577 01:22:16,240 --> 01:22:18,519 Speaker 11: Yes, I have. I have Roku. That's how I get 1578 01:22:18,600 --> 01:22:19,839 Speaker 11: my channels and everything. 1579 01:22:19,960 --> 01:22:22,639 Speaker 1: Okay. So it sounds like when you put the DVD 1580 01:22:22,720 --> 01:22:25,240 Speaker 1: in you're going to a different HDMI input correct. 1581 01:22:25,640 --> 01:22:27,760 Speaker 11: Yeah, yeah, that's right. Okay, but I don't know how 1582 01:22:27,760 --> 01:22:29,400 Speaker 11: to get back to the other ones. They've got like 1583 01:22:29,479 --> 01:22:32,120 Speaker 11: four choices and none of them seem to work. 1584 01:22:32,200 --> 01:22:35,559 Speaker 1: Okay, television, And just to let you know, Claudia, this 1585 01:22:35,640 --> 01:22:39,759 Speaker 1: even happens to me. Okay, So if I switch HDM 1586 01:22:39,840 --> 01:22:43,080 Speaker 1: my inputs on my TV, I'm not kidding. I rarely 1587 01:22:43,120 --> 01:22:45,240 Speaker 1: do it because I can never find the one I 1588 01:22:45,280 --> 01:22:47,160 Speaker 1: need to go back to. And the reason is that 1589 01:22:47,800 --> 01:22:50,960 Speaker 1: you need to get the Roku on first, because it 1590 01:22:51,000 --> 01:22:53,120 Speaker 1: may not be sending a signal to your TV, and 1591 01:22:53,160 --> 01:22:55,599 Speaker 1: if it's not, you're just going to get that black screen. 1592 01:22:56,200 --> 01:22:58,760 Speaker 1: And so you need to turn on the Roku first. 1593 01:22:58,880 --> 01:23:01,519 Speaker 1: Use the remote to turn on the Roku, not the TV, 1594 01:23:01,680 --> 01:23:04,679 Speaker 1: like you like, press something on the Roku remote, get 1595 01:23:04,720 --> 01:23:08,280 Speaker 1: that going and then switch HDMI inputs, and every time 1596 01:23:08,320 --> 01:23:12,040 Speaker 1: you switch the HDMI input, wait about ten seconds for 1597 01:23:12,160 --> 01:23:14,160 Speaker 1: it to kind of like, you know, talk back and forth, 1598 01:23:14,240 --> 01:23:17,200 Speaker 1: get the signal and hopefully one of them should settle 1599 01:23:17,400 --> 01:23:20,240 Speaker 1: onto the proper one. And then once you figure that out, 1600 01:23:20,320 --> 01:23:24,400 Speaker 1: memorize them. So if your DVD is number one, memorize 1601 01:23:24,439 --> 01:23:28,000 Speaker 1: that Roku is number three. But I'm telling you, you're 1602 01:23:28,040 --> 01:23:30,240 Speaker 1: calling and this sounds like, you know, a question that 1603 01:23:30,280 --> 01:23:33,000 Speaker 1: seems like it would be really simple, and you probably 1604 01:23:33,040 --> 01:23:34,880 Speaker 1: feel like, oh my gosh, I can't but believe me, 1605 01:23:35,000 --> 01:23:37,400 Speaker 1: this happens to everyone. My kid is nodding his head. 1606 01:23:37,439 --> 01:23:39,320 Speaker 1: I've got my eight year old here, Claudia, and he's 1607 01:23:39,560 --> 01:23:42,719 Speaker 1: you've seen this happen at our house when Dad switches 1608 01:23:42,760 --> 01:23:44,360 Speaker 1: the TV and I can't figure out the one that 1609 01:23:44,439 --> 01:23:45,160 Speaker 1: goes back to right. 1610 01:23:45,320 --> 01:23:48,320 Speaker 8: Yeah, I seen it happen at our house. 1611 01:23:48,840 --> 01:23:51,680 Speaker 1: In fact, we have labels on our HDMI inputs. I 1612 01:23:51,680 --> 01:23:54,800 Speaker 1: actually went through it labeled them. And the problem is 1613 01:23:54,800 --> 01:23:57,360 Speaker 1: I've changed the things that are connected to those inputs 1614 01:23:57,920 --> 01:24:00,439 Speaker 1: and now the labels are wrong, so I can't rely 1615 01:24:00,520 --> 01:24:00,960 Speaker 1: on the label. 1616 01:24:01,120 --> 01:24:03,920 Speaker 11: So Claudia, that's what my daughter did. She she she 1617 01:24:04,080 --> 01:24:07,160 Speaker 11: labeled by remote and put this on this and do 1618 01:24:07,200 --> 01:24:09,479 Speaker 11: not touch this button and all that kind of stuff. 1619 01:24:10,240 --> 01:24:13,120 Speaker 11: I don't even I'm okay, I got my rod too 1620 01:24:13,320 --> 01:24:17,240 Speaker 11: remote and my hand and I'm trying to turn it 1621 01:24:17,280 --> 01:24:20,920 Speaker 11: on and it's on. It's got the little red light 1622 01:24:20,960 --> 01:24:21,799 Speaker 11: on it and everything. 1623 01:24:21,840 --> 01:24:24,679 Speaker 1: But if that's not working, the other thing you could 1624 01:24:24,680 --> 01:24:26,760 Speaker 1: do is pull the power plug out of the back 1625 01:24:26,800 --> 01:24:29,600 Speaker 1: of the Roku and and get that and you know, 1626 01:24:29,680 --> 01:24:31,040 Speaker 1: get that back on. The other thing you could do. 1627 01:24:31,080 --> 01:24:31,960 Speaker 1: How old is this TV? 1628 01:24:34,600 --> 01:24:38,479 Speaker 11: No, you know what. I don't know because she she 1629 01:24:38,680 --> 01:24:42,559 Speaker 11: had it storage, but I think it's at least five years. 1630 01:24:42,560 --> 01:24:46,200 Speaker 1: Okay, there's a feature on the TV and it sounds 1631 01:24:46,200 --> 01:24:49,040 Speaker 1: like your daughter is a little bit tech savvy because 1632 01:24:49,040 --> 01:24:50,960 Speaker 1: she's got that sticker on the remote that says do 1633 01:24:51,040 --> 01:24:53,559 Speaker 1: not touch this button, so she knows what she's doing. 1634 01:24:54,479 --> 01:24:58,559 Speaker 1: There's a thing called ARC support on the TV E 1635 01:24:58,800 --> 01:25:01,679 Speaker 1: ARC and so what that does is this will allow 1636 01:25:01,880 --> 01:25:08,200 Speaker 1: the Roku to actually toggle the TV Hdmi to its 1637 01:25:08,200 --> 01:25:11,760 Speaker 1: input when you press a button on the Roku remote, 1638 01:25:12,080 --> 01:25:14,840 Speaker 1: so like the home button or the select button. So 1639 01:25:14,920 --> 01:25:17,559 Speaker 1: I would also ask your daughter to maybe see if 1640 01:25:17,560 --> 01:25:20,880 Speaker 1: that option in Roku is set up. It's called ARC 1641 01:25:21,080 --> 01:25:26,000 Speaker 1: or ARC and so that should Sorry, sorry, I'm telling 1642 01:25:26,040 --> 01:25:29,320 Speaker 1: you the wrong thing. It's actually CEC. This is a 1643 01:25:29,400 --> 01:25:33,679 Speaker 1: different control, and that's HDMI, which basically allows these modern 1644 01:25:33,680 --> 01:25:36,559 Speaker 1: devices to talk to each other, and if you get 1645 01:25:36,560 --> 01:25:39,160 Speaker 1: them to talk to each other, they will turn each 1646 01:25:39,160 --> 01:25:40,920 Speaker 1: other on and off and that kind of stuff when 1647 01:25:40,920 --> 01:25:43,160 Speaker 1: you press the button on the remote. But personally, I 1648 01:25:43,160 --> 01:25:45,639 Speaker 1: think you just figure out which input these things are on. 1649 01:25:45,960 --> 01:25:49,120 Speaker 1: If worse comes to worse, Claudia, you can follow the 1650 01:25:49,320 --> 01:25:52,639 Speaker 1: HDMI cable from the back of the Roku into where 1651 01:25:52,680 --> 01:25:55,679 Speaker 1: it inputs on your TV, and that should be labeled 1652 01:25:55,680 --> 01:25:58,400 Speaker 1: on the back of your TV, and that way you 1653 01:25:58,479 --> 01:26:01,320 Speaker 1: know that's the one to tune into. So that's what 1654 01:26:01,360 --> 01:26:03,080 Speaker 1: I would do. I know it's a pain sometimes with 1655 01:26:03,120 --> 01:26:05,880 Speaker 1: these HDMI inputs, but maybe just stick to the to 1656 01:26:05,920 --> 01:26:08,280 Speaker 1: the Roku, all right. Coming up on the show, we 1657 01:26:08,320 --> 01:26:10,679 Speaker 1: are going to talk to Matt Swider about the best 1658 01:26:10,680 --> 01:26:13,719 Speaker 1: way to see the new Super Mario Brothers movie. Plus, 1659 01:26:13,720 --> 01:26:15,559 Speaker 1: I'm going to tell you about Google Maps. They've got 1660 01:26:16,360 --> 01:26:20,320 Speaker 1: several new features to help you explore US national parks, 1661 01:26:20,800 --> 01:26:25,599 Speaker 1: and Amazon is talking about scam artists. They're telling you 1662 01:26:25,640 --> 01:26:31,000 Speaker 1: how to avoid being a scam victim. I'll tell you 1663 01:26:31,000 --> 01:26:32,680 Speaker 1: about how to do that. Coming up next, we have 1664 01:26:33,439 --> 01:26:35,679 Speaker 1: is at Triple eight rich one on one. That's eight 1665 01:26:35,760 --> 01:26:39,599 Speaker 1: eight eight seven four to two, four to one zero one. 1666 01:26:40,160 --> 01:26:44,000 Speaker 1: Rich Damiro here along with my wife Lindsay, my kid, Tanner, Bobo. 1667 01:26:45,120 --> 01:26:47,479 Speaker 1: We got everyone in house today. You're listening to Rich 1668 01:26:47,520 --> 01:26:53,920 Speaker 1: on Tech. Welcome back to rich on Tech. Rich DeMuro 1669 01:26:54,000 --> 01:26:57,880 Speaker 1: here hanging out with you, talking technology. You can find 1670 01:26:57,920 --> 01:27:03,799 Speaker 1: me online at tech on all social media Instagram, Facebook, Twitter, 1671 01:27:04,240 --> 01:27:06,719 Speaker 1: if you want to call the show eighty eight rich 1672 01:27:06,840 --> 01:27:10,280 Speaker 1: one on one, Triple eight seven four to two, four 1673 01:27:10,479 --> 01:27:13,720 Speaker 1: one zero one. I've got my wife in studio here, 1674 01:27:13,760 --> 01:27:17,000 Speaker 1: Lindsay say hello, Hi, very fun to be here behind 1675 01:27:17,000 --> 01:27:21,320 Speaker 1: the scenes. I've got my kid here, Tanner. Just call 1676 01:27:21,400 --> 01:27:26,160 Speaker 1: us the rich Morning Zoo with Technology. All right, let's 1677 01:27:26,160 --> 01:27:30,960 Speaker 1: get to uh Mitch in Escondido. Mitch, welcome to the show. 1678 01:27:32,400 --> 01:27:33,200 Speaker 12: Good afternoon. 1679 01:27:34,560 --> 01:27:37,000 Speaker 1: I am doing fantastic. I got my whole family here, 1680 01:27:37,040 --> 01:27:37,880 Speaker 1: so what could be better? 1681 01:27:38,240 --> 01:27:38,800 Speaker 4: Yeah? 1682 01:27:39,040 --> 01:27:40,639 Speaker 12: Well that's right. 1683 01:27:41,520 --> 01:27:42,439 Speaker 1: What can I help you with? 1684 01:27:43,800 --> 01:27:48,280 Speaker 12: Well, I'm looking for a basic you know, Bluetooth speaker. 1685 01:27:48,360 --> 01:27:52,040 Speaker 12: I've gone online, I've checked the reviews and everyone has 1686 01:27:52,080 --> 01:27:52,720 Speaker 12: the best one. 1687 01:27:52,920 --> 01:27:53,120 Speaker 4: Yep. 1688 01:27:53,200 --> 01:27:55,960 Speaker 12: And I'm really confused. So I'm looking just for something 1689 01:27:55,960 --> 01:27:57,600 Speaker 12: that play, you know, that I can put in the 1690 01:27:57,640 --> 01:27:59,160 Speaker 12: house and get good sound from. 1691 01:27:59,240 --> 01:28:00,840 Speaker 1: Okay, how much you looking to spend? 1692 01:28:02,840 --> 01:28:05,080 Speaker 12: You know, I don't want to go top of the line, 1693 01:28:05,280 --> 01:28:06,880 Speaker 12: you know, somewhere in the middle of something that's good. 1694 01:28:07,000 --> 01:28:10,160 Speaker 1: Okay, So I'll tell you some of my favorites and 1695 01:28:10,200 --> 01:28:11,800 Speaker 1: then you can go from there. But I'll tell you 1696 01:28:11,800 --> 01:28:15,240 Speaker 1: I've got my absolute, absolute favorite speaker, and this is 1697 01:28:15,240 --> 01:28:18,160 Speaker 1: probably overkill. This is the best thing I purchased during 1698 01:28:18,200 --> 01:28:22,439 Speaker 1: the pandemic is the Sos Move. This one's a little expensive, 1699 01:28:22,479 --> 01:28:26,080 Speaker 1: it's four hundred dollars, but it's one of my absolute 1700 01:28:26,080 --> 01:28:29,519 Speaker 1: favorite Bluetooth speakers because not only does it work with 1701 01:28:29,600 --> 01:28:32,559 Speaker 1: Sonos if you have that, which sounds like you don't, 1702 01:28:32,600 --> 01:28:35,920 Speaker 1: so okay, but it's also it's Bluetooth and Wi Fi 1703 01:28:36,439 --> 01:28:38,960 Speaker 1: and it works with Apple Airplay and all these different things, 1704 01:28:39,040 --> 01:28:42,040 Speaker 1: and so that's my most versatile speaker. What I like 1705 01:28:42,120 --> 01:28:44,439 Speaker 1: about it is that it sits on a charging pad, 1706 01:28:44,560 --> 01:28:46,680 Speaker 1: so it's always charged. And that's the problem with some 1707 01:28:46,680 --> 01:28:48,960 Speaker 1: of these Bluetooth speakers is that you get them and 1708 01:28:49,000 --> 01:28:50,800 Speaker 1: then they're not charged when you want to use them. 1709 01:28:51,280 --> 01:28:54,000 Speaker 1: Now that's on the high end. Okay, Now if you 1710 01:28:54,160 --> 01:28:57,799 Speaker 1: step on half of that. For about two hundred dollars, 1711 01:28:58,120 --> 01:29:00,559 Speaker 1: you can get the sons Roam And you can tell 1712 01:29:00,600 --> 01:29:03,120 Speaker 1: I really like the Sonos products because they just work 1713 01:29:03,240 --> 01:29:06,760 Speaker 1: really well. Now the Rome, I can tell you it's 1714 01:29:06,760 --> 01:29:09,280 Speaker 1: about I think it's about one seventy nine. This is 1715 01:29:09,520 --> 01:29:11,599 Speaker 1: another great speaker that I've purchased. And the reason I 1716 01:29:11,680 --> 01:29:14,280 Speaker 1: like this is because while the Move is really heavy 1717 01:29:14,600 --> 01:29:16,040 Speaker 1: and it works really well and you can bring it 1718 01:29:16,080 --> 01:29:17,880 Speaker 1: in to your backyard, the Rome is really light, but 1719 01:29:17,920 --> 01:29:21,320 Speaker 1: it's also rechargeable. They also make a little charger, a 1720 01:29:21,360 --> 01:29:24,200 Speaker 1: wireless charger that it can sit upon, although I just 1721 01:29:24,240 --> 01:29:27,200 Speaker 1: keep mine plugged in at all times with USBC. But 1722 01:29:27,360 --> 01:29:29,640 Speaker 1: this thing is waterproof, which is nice, so you can 1723 01:29:29,680 --> 01:29:31,360 Speaker 1: take it out in the water and the rain, by 1724 01:29:31,400 --> 01:29:33,759 Speaker 1: the pool whatever. But I will tell you my wife 1725 01:29:33,760 --> 01:29:35,840 Speaker 1: can attest to this that we ran it through the 1726 01:29:36,000 --> 01:29:39,519 Speaker 1: washing machine by accident, and you found this in the 1727 01:29:39,640 --> 01:29:40,599 Speaker 1: washing machine, right. 1728 01:29:41,160 --> 01:29:43,439 Speaker 3: I did, and I was a little worried it would 1729 01:29:43,479 --> 01:29:45,240 Speaker 3: never work again, and it did somehow. 1730 01:29:45,280 --> 01:29:47,439 Speaker 1: But somehow it works because we brought it to Hawaii 1731 01:29:47,520 --> 01:29:50,639 Speaker 1: and it still works and there's no crackling. There's no problem, 1732 01:29:50,760 --> 01:29:52,880 Speaker 1: so I can tell you the Rome by Sonos is 1733 01:29:52,960 --> 01:29:57,680 Speaker 1: really well made. After that, if you want something that's inexpensive, 1734 01:29:57,760 --> 01:30:01,400 Speaker 1: I would say my favorite speakers are the Ultimate Ears. 1735 01:30:01,800 --> 01:30:03,920 Speaker 1: And I'm not the only person that says this. Mitch, 1736 01:30:03,960 --> 01:30:06,920 Speaker 1: you said you looked at reviews. Many people concur that 1737 01:30:07,120 --> 01:30:10,800 Speaker 1: Ultimate Years makes great speakers, and I would you know. 1738 01:30:10,800 --> 01:30:13,719 Speaker 1: They have them in a wide range of pricing points, 1739 01:30:14,040 --> 01:30:16,280 Speaker 1: so you can go anywhere from the Wonder Boom three 1740 01:30:16,320 --> 01:30:19,000 Speaker 1: which is one hundred dollars, to the Boom three which 1741 01:30:19,040 --> 01:30:21,559 Speaker 1: is one point fifty up to the Megaboom which is 1742 01:30:21,600 --> 01:30:24,759 Speaker 1: two hundred, to the hyper Boom which is four forty nine. 1743 01:30:25,040 --> 01:30:27,599 Speaker 1: Not that four forty nine or two hundred. I'd probably 1744 01:30:27,600 --> 01:30:30,960 Speaker 1: go with the Sono speakers I mentioned. But Ultimate Ears 1745 01:30:31,120 --> 01:30:33,920 Speaker 1: has a great speaker. I've recommended this to many many 1746 01:30:33,960 --> 01:30:37,880 Speaker 1: people over the years. They are also water resistant, most 1747 01:30:37,880 --> 01:30:41,760 Speaker 1: of them, I believe, and they're great. The battery lasts 1748 01:30:41,800 --> 01:30:44,760 Speaker 1: a long time, the sound is fantastic, and you can 1749 01:30:44,800 --> 01:30:47,920 Speaker 1: find them anywhere. My advice for any of these speakers 1750 01:30:48,120 --> 01:30:51,320 Speaker 1: is to wait for a deal. Ultimate Year stuff does 1751 01:30:51,360 --> 01:30:54,000 Speaker 1: go on sale once in a while. Sono stuff will 1752 01:30:54,040 --> 01:30:56,679 Speaker 1: go on sale once in a while as well. Thanks 1753 01:30:56,680 --> 01:31:00,000 Speaker 1: for calling Mitch. Hopefully that answers your question. All right, Tam, 1754 01:31:00,240 --> 01:31:01,880 Speaker 1: we've got two minutes. I'm gonna give you the question. 1755 01:31:01,960 --> 01:31:05,400 Speaker 1: Go ahead. We've got an email from Art. What does 1756 01:31:05,520 --> 01:31:05,920 Speaker 1: Art say? 1757 01:31:06,360 --> 01:31:09,680 Speaker 8: Good morning, Rich enjoy listening and seeing you on KTLA. 1758 01:31:10,400 --> 01:31:13,200 Speaker 8: Is there any way to stop giving spam emails from 1759 01:31:13,240 --> 01:31:19,680 Speaker 8: Walmart Rewards, ACE Rewards, etc. I delete them and report spam, 1760 01:31:20,000 --> 01:31:21,479 Speaker 8: but they just keep showing up. 1761 01:31:21,760 --> 01:31:24,920 Speaker 1: Thank you Art, thank you Ark, and thank you Tanner 1762 01:31:24,920 --> 01:31:27,800 Speaker 1: for reading that great question. And this is a problem 1763 01:31:27,880 --> 01:31:31,360 Speaker 1: that many people have, including myself. So I get these 1764 01:31:31,400 --> 01:31:34,880 Speaker 1: emails as well from like Walmart rewards, Home Depot rewards, 1765 01:31:35,200 --> 01:31:37,759 Speaker 1: and it's like spam, and then you have regular spam. 1766 01:31:38,000 --> 01:31:41,760 Speaker 1: So here is my quick primer on spam. If you 1767 01:31:41,800 --> 01:31:45,400 Speaker 1: get an email like the Walmart rewards, the home Depot rewards, 1768 01:31:45,439 --> 01:31:47,519 Speaker 1: do not open it and do not click on any 1769 01:31:47,560 --> 01:31:50,719 Speaker 1: links in it. Send it to the trash immediately without 1770 01:31:50,720 --> 01:31:52,759 Speaker 1: opening it. As soon as you open one of these emails, 1771 01:31:52,760 --> 01:31:56,120 Speaker 1: these unsolicited spam emails, it sends a signal to these 1772 01:31:56,160 --> 01:31:59,240 Speaker 1: spammers that oh, we got a good email address and 1773 01:31:59,280 --> 01:32:01,200 Speaker 1: they're going to send you more. The other thing I 1774 01:32:01,200 --> 01:32:05,200 Speaker 1: would do is turn off load remote images on your 1775 01:32:05,240 --> 01:32:08,479 Speaker 1: email program. That means that all these little tracking pixels 1776 01:32:08,479 --> 01:32:11,360 Speaker 1: that these spammers put in these emails will not work. 1777 01:32:11,400 --> 01:32:13,599 Speaker 1: It will not tell them that these emails were loaded. 1778 01:32:13,960 --> 01:32:16,519 Speaker 1: So if you can turn off load remote images on 1779 01:32:16,560 --> 01:32:18,439 Speaker 1: your emails, that should help cut down on some of 1780 01:32:18,479 --> 01:32:22,880 Speaker 1: this stuff. Otherwise, unsubscribe to legitimate emails. So if you're 1781 01:32:22,880 --> 01:32:25,360 Speaker 1: getting a legitimate email from a company like Macy's or 1782 01:32:25,360 --> 01:32:29,080 Speaker 1: Home Depot, you can safely unsubscribe. Otherwise, do not click 1783 01:32:29,120 --> 01:32:32,680 Speaker 1: links and the unsolicited stuff, send them right to spam. 1784 01:32:33,080 --> 01:32:35,200 Speaker 1: Coming up next, Matt Swider is going to talk Super 1785 01:32:35,240 --> 01:32:37,880 Speaker 1: Mario Brothers movie and the best format to see it in. 1786 01:32:38,880 --> 01:32:43,080 Speaker 1: This is rich On Tech. Welcome back to rich On Tech. 1787 01:32:43,200 --> 01:32:46,439 Speaker 1: Rich Demiro here hanging out talking technology with you at 1788 01:32:46,560 --> 01:32:49,160 Speaker 1: Triple eight rich one O one eight eight eight seven 1789 01:32:49,280 --> 01:32:53,040 Speaker 1: four to two four to one zero one in the 1790 01:32:53,040 --> 01:32:56,479 Speaker 1: studio with me my son eight years old. Tanner, Welcome 1791 01:32:56,520 --> 01:33:00,160 Speaker 1: to the show. So we are going to talk per 1792 01:33:00,240 --> 01:33:02,519 Speaker 1: Mario Brothers movie. We went and saw it last night 1793 01:33:03,240 --> 01:33:05,680 Speaker 1: and you have your review. Do you want to give 1794 01:33:05,680 --> 01:33:07,759 Speaker 1: me a review of the movie, Tanner? Go ahead. 1795 01:33:07,880 --> 01:33:10,880 Speaker 8: I think the Mario movie is great. I would give 1796 01:33:10,920 --> 01:33:12,200 Speaker 8: it a nine out of ten. 1797 01:33:14,280 --> 01:33:14,360 Speaker 10: Like. 1798 01:33:15,280 --> 01:33:17,280 Speaker 8: The reason I would give it a night out of 1799 01:33:17,360 --> 01:33:20,920 Speaker 8: ten is because it could have a little been a 1800 01:33:21,000 --> 01:33:22,560 Speaker 8: little bit more longer. 1801 01:33:23,520 --> 01:33:26,200 Speaker 1: Oh you want it the longer movie and more action, 1802 01:33:26,640 --> 01:33:28,599 Speaker 1: more action. I thought I had a lot of action 1803 01:33:28,680 --> 01:33:31,360 Speaker 1: that was very long. So my feeling on this movie 1804 01:33:31,520 --> 01:33:34,799 Speaker 1: is that it was really good. It will definitely appeal 1805 01:33:34,920 --> 01:33:39,000 Speaker 1: to adults and kids alike. It had all the music 1806 01:33:39,040 --> 01:33:42,400 Speaker 1: that I loved from my childhood. But you can't go 1807 01:33:42,439 --> 01:33:46,200 Speaker 1: in with super high expectations. Let's bring on Matt Swider, 1808 01:33:46,280 --> 01:33:50,519 Speaker 1: friend of the show. Matt Is of the shortcut dot com. Matt, 1809 01:33:50,520 --> 01:33:51,639 Speaker 1: thanks for joining me today. 1810 01:33:52,600 --> 01:33:53,439 Speaker 12: Hi. How you doing. 1811 01:33:53,680 --> 01:33:53,840 Speaker 3: Hi? 1812 01:33:54,200 --> 01:33:55,800 Speaker 12: I also give it a nine out of ten. 1813 01:33:55,880 --> 01:33:58,280 Speaker 1: You give it an you agree with my child? Now 1814 01:33:58,479 --> 01:34:01,759 Speaker 1: Matt has seen this movie? Is it five times? 1815 01:34:02,240 --> 01:34:02,880 Speaker 12: Five times? 1816 01:34:02,920 --> 01:34:03,320 Speaker 4: So far? 1817 01:34:03,520 --> 01:34:04,479 Speaker 12: I may go for six? 1818 01:34:04,680 --> 01:34:05,280 Speaker 1: Oh my gosh. 1819 01:34:05,479 --> 01:34:08,840 Speaker 12: Now I saw it in all the formats that you 1820 01:34:08,880 --> 01:34:11,120 Speaker 12: could see it in. I saw in three D, I 1821 01:34:11,160 --> 01:34:13,400 Speaker 12: saw in IMAX. That was the first time I saw it. 1822 01:34:13,760 --> 01:34:16,360 Speaker 12: Four DX, which is like it has moving chairs and 1823 01:34:16,400 --> 01:34:17,760 Speaker 12: that was kind of like a little bit like a 1824 01:34:17,840 --> 01:34:21,680 Speaker 12: roller coaster. And then my favorite was Dolby Cinema and 1825 01:34:21,920 --> 01:34:26,040 Speaker 12: that was a really clear picture. But I also liked 1826 01:34:26,080 --> 01:34:28,960 Speaker 12: the four D X version, which I know is not 1827 01:34:29,040 --> 01:34:32,360 Speaker 12: everybody's cup of tea, but being on a ninety two 1828 01:34:32,360 --> 01:34:34,920 Speaker 12: minute roller coaster can be kind of fun, if that's 1829 01:34:34,960 --> 01:34:35,559 Speaker 12: up your alley. 1830 01:34:36,080 --> 01:34:39,599 Speaker 1: Now, we ended up seeing it in Dolby Cinema because 1831 01:34:39,640 --> 01:34:44,200 Speaker 1: of you, because I was literally researching my tickets and 1832 01:34:44,400 --> 01:34:46,519 Speaker 1: I was going to buy the IMAX tickets, and then 1833 01:34:46,560 --> 01:34:49,759 Speaker 1: I saw your post at the shortcut dot com saying 1834 01:34:49,880 --> 01:34:52,160 Speaker 1: I saw the Super Mario Brothers movie in every format 1835 01:34:52,200 --> 01:34:53,920 Speaker 1: possible and this is the best one. I said, ooh, 1836 01:34:54,000 --> 01:34:55,960 Speaker 1: let me see what he says, and so I read 1837 01:34:55,960 --> 01:34:58,280 Speaker 1: the whole thing and you came to the conclusion of 1838 01:34:58,439 --> 01:35:01,439 Speaker 1: the Dolby Cinema and I canceled the tickets for the 1839 01:35:01,439 --> 01:35:04,240 Speaker 1: IMAX and I bought the cinema. What do you think 1840 01:35:04,439 --> 01:35:06,760 Speaker 1: is the kind of difference between those two formats? 1841 01:35:10,280 --> 01:35:10,479 Speaker 4: Oh? 1842 01:35:10,640 --> 01:35:11,479 Speaker 1: Do we lose Matt? 1843 01:35:12,439 --> 01:35:12,639 Speaker 6: Oh? 1844 01:35:12,680 --> 01:35:16,280 Speaker 1: I think we lost him. I guess Matt. I don't 1845 01:35:16,320 --> 01:35:18,800 Speaker 1: know what happened. Okay, So while we get Matt back 1846 01:35:18,840 --> 01:35:21,840 Speaker 1: on the line, let's see here, can I bring Matt? 1847 01:35:21,880 --> 01:35:22,240 Speaker 1: Are you there? 1848 01:35:22,280 --> 01:35:22,559 Speaker 6: Still? 1849 01:35:22,800 --> 01:35:23,040 Speaker 12: Yeah? 1850 01:35:23,160 --> 01:35:23,479 Speaker 4: Sorry? 1851 01:35:24,000 --> 01:35:24,960 Speaker 12: For some reason, there you go. 1852 01:35:25,240 --> 01:35:26,720 Speaker 1: So I don't know if you heard my question, but 1853 01:35:26,840 --> 01:35:29,639 Speaker 1: you know, I basically went and saw in the Dolby 1854 01:35:29,720 --> 01:35:32,439 Speaker 1: Cinema format. What do you think is the difference between 1855 01:35:32,439 --> 01:35:33,920 Speaker 1: these formats these days? 1856 01:35:34,600 --> 01:35:36,920 Speaker 12: I think it's a little bit bigger of a screen, 1857 01:35:37,640 --> 01:35:43,280 Speaker 12: and the contrast ratio is definitely the projector is definitely 1858 01:35:43,400 --> 01:35:46,320 Speaker 12: better than your standard two D picture that's out there. 1859 01:35:46,400 --> 01:35:49,559 Speaker 12: That kind of is slowly being replaced a lot of 1860 01:35:49,560 --> 01:35:51,599 Speaker 12: the older cinemas out there, a lot of the older 1861 01:35:51,640 --> 01:35:55,360 Speaker 12: theaters have older objectors. So whether you're going for you know, 1862 01:35:55,439 --> 01:35:59,519 Speaker 12: Dolby Cinema or they have like the Imax laser, it's 1863 01:35:59,760 --> 01:36:03,720 Speaker 12: new advanced technology that is kind of modernizing, just like 1864 01:36:03,760 --> 01:36:08,120 Speaker 12: your TV. You know, the HDR, the contrast ratio so 1865 01:36:08,520 --> 01:36:13,559 Speaker 12: you know, black or blacks and brighter brights within a reason. 1866 01:36:13,600 --> 01:36:17,639 Speaker 12: So I could really tell a difference on My favorite 1867 01:36:18,000 --> 01:36:21,800 Speaker 12: like tell was the detail of Mario's hat. It has 1868 01:36:21,880 --> 01:36:23,720 Speaker 12: a lot of you know, like texture there, like you 1869 01:36:23,720 --> 01:36:26,200 Speaker 12: would see in a nice fabric. And I could see 1870 01:36:26,200 --> 01:36:27,680 Speaker 12: that on the Imax, and I can see that in 1871 01:36:27,680 --> 01:36:30,240 Speaker 12: the Dolby. But then I began to lose it on 1872 01:36:30,280 --> 01:36:33,360 Speaker 12: the three D pictures which I saw on a smaller 1873 01:36:33,400 --> 01:36:36,479 Speaker 12: screen in that case, and also two D, like a 1874 01:36:36,520 --> 01:36:40,560 Speaker 12: lot of that detail really faded, but almost like Mario's 1875 01:36:41,360 --> 01:36:44,720 Speaker 12: overalls were almost looked fuzzy because they look so realistic 1876 01:36:44,800 --> 01:36:47,080 Speaker 12: on Imax and on the Dolbie Cinema. 1877 01:36:47,360 --> 01:36:49,559 Speaker 1: Yeah. I actually turned to my wife at one point 1878 01:36:49,640 --> 01:36:53,000 Speaker 1: during the movie and said, can you believe the graphics 1879 01:36:53,000 --> 01:36:56,240 Speaker 1: of this movie. It's they're so clear and so good 1880 01:36:56,920 --> 01:37:00,280 Speaker 1: that it's it's almost like a next generation of kind 1881 01:37:00,320 --> 01:37:02,519 Speaker 1: of like you said, if you can see it in 1882 01:37:02,560 --> 01:37:05,719 Speaker 1: these formats that reveal that you really get to enjoy 1883 01:37:05,760 --> 01:37:08,040 Speaker 1: with these with these people that made this movie had 1884 01:37:08,080 --> 01:37:12,080 Speaker 1: in mind. Absolutely Okay, So with the Dolby Cinema, the 1885 01:37:12,160 --> 01:37:15,960 Speaker 1: Dolby Cinema and the Imax, Uh are those two the same? 1886 01:37:16,120 --> 01:37:18,000 Speaker 1: Like what are they just like different brands or what? 1887 01:37:18,920 --> 01:37:22,879 Speaker 12: So there are different brands. It depends on the Imax. 1888 01:37:22,920 --> 01:37:26,280 Speaker 12: It is really like a larger screen and it's taller 1889 01:37:26,320 --> 01:37:29,640 Speaker 12: than your usual format. So the one I saw in 1890 01:37:29,680 --> 01:37:35,360 Speaker 12: New York City is the largest Imax in the in 1891 01:37:35,400 --> 01:37:36,240 Speaker 12: the country, in the in. 1892 01:37:36,200 --> 01:37:37,240 Speaker 1: The US, oh wow. 1893 01:37:37,720 --> 01:37:38,200 Speaker 4: Yeah, And the. 1894 01:37:38,320 --> 01:37:41,160 Speaker 12: Second largest is in San Francisco. So I lucked out, 1895 01:37:41,240 --> 01:37:43,439 Speaker 12: you know, being in New York City to go to that, 1896 01:37:44,040 --> 01:37:48,000 Speaker 12: but people there's also an IMAX experience, which they kind 1897 01:37:48,000 --> 01:37:52,120 Speaker 12: of retrofitted existing theaters to be a little bit larger 1898 01:37:52,160 --> 01:37:54,799 Speaker 12: and have that larger, taller format, but it's not quite 1899 01:37:55,200 --> 01:37:59,120 Speaker 12: the real imax that is, you know, what everybody knows 1900 01:37:59,120 --> 01:38:01,479 Speaker 12: and loves, where it's like a giant screen. I did 1901 01:38:01,520 --> 01:38:03,960 Speaker 12: think that it took away from a little bit of 1902 01:38:04,000 --> 01:38:06,400 Speaker 12: the action because it was almost seeing it with like 1903 01:38:06,840 --> 01:38:08,800 Speaker 12: it felt like a thousand other people. The configure is 1904 01:38:08,800 --> 01:38:12,439 Speaker 12: not quite that large many seats, but it felt almost 1905 01:38:12,479 --> 01:38:14,080 Speaker 12: too big for its own goods. So when I went 1906 01:38:14,120 --> 01:38:16,000 Speaker 12: to the Dolby, I had a lot of space in 1907 01:38:16,040 --> 01:38:18,800 Speaker 12: between me and other people the more comfortable seats, and 1908 01:38:18,880 --> 01:38:21,760 Speaker 12: it felt like I was just tuning in on a 1909 01:38:21,800 --> 01:38:25,360 Speaker 12: giant screen that was in my living room versus, you know, 1910 01:38:25,479 --> 01:38:27,280 Speaker 12: something where I'm at like a stadium. 1911 01:38:28,040 --> 01:38:30,240 Speaker 4: But they both have unique, cool experiences. 1912 01:38:30,840 --> 01:38:32,760 Speaker 1: And that's the other part of this is that even 1913 01:38:32,800 --> 01:38:35,679 Speaker 1: though I love the at home movie experience, there's still 1914 01:38:35,960 --> 01:38:40,280 Speaker 1: you can't compare to the movie theater experience, and it's 1915 01:38:40,400 --> 01:38:42,800 Speaker 1: you know, yeah, people were back in the theater. I 1916 01:38:42,840 --> 01:38:44,640 Speaker 1: mean it really was. You know. My wife and I 1917 01:38:44,680 --> 01:38:46,479 Speaker 1: were talking about this last night too, like how we thought, 1918 01:38:46,760 --> 01:38:48,639 Speaker 1: you know, movie theaters, you would never go back after 1919 01:38:48,720 --> 01:38:50,880 Speaker 1: COVID and now here we are and it was packed. 1920 01:38:50,920 --> 01:38:54,400 Speaker 1: So okay, let's talk about some of the movie itself, 1921 01:38:54,479 --> 01:38:57,600 Speaker 1: because I've got my kid here and Tanner. What was 1922 01:38:57,640 --> 01:38:59,559 Speaker 1: your favorite like character in the movie. 1923 01:38:59,560 --> 01:39:02,080 Speaker 8: Did you have a you know, I kind of did 1924 01:39:02,160 --> 01:39:03,560 Speaker 8: actually have a favorite? 1925 01:39:03,960 --> 01:39:07,040 Speaker 1: What was it? You've got Mario, because. 1926 01:39:06,920 --> 01:39:09,360 Speaker 8: Mario or Peach or Luigi? 1927 01:39:09,600 --> 01:39:09,760 Speaker 2: Uh? 1928 01:39:10,320 --> 01:39:12,840 Speaker 8: My personal favorite was Luigi. 1929 01:39:13,080 --> 01:39:14,320 Speaker 1: Oh you like Luigi? Huh? 1930 01:39:14,400 --> 01:39:17,679 Speaker 8: I like how he always carried around like plumbing bag. 1931 01:39:18,960 --> 01:39:21,519 Speaker 1: What about the what about the Okay, there's two characters 1932 01:39:21,560 --> 01:39:23,680 Speaker 1: I really liked. There was the Toad character, which I 1933 01:39:23,680 --> 01:39:26,160 Speaker 1: thought was really funny. But then there's that like weird 1934 01:39:26,320 --> 01:39:31,519 Speaker 1: star that was like really like dark, right, what was 1935 01:39:31,520 --> 01:39:34,400 Speaker 1: the deal with that thing? And then Bowser. I thought 1936 01:39:34,479 --> 01:39:38,120 Speaker 1: Bowser was a little I don't know, like you like 1937 01:39:38,200 --> 01:39:40,880 Speaker 1: it's weird. And Matt, I'm sure you can understand this too. 1938 01:39:40,920 --> 01:39:44,200 Speaker 1: It's like whenever you're bringing Ip to life, there's always 1939 01:39:44,240 --> 01:39:45,679 Speaker 1: this like major danger. 1940 01:39:45,720 --> 01:39:45,880 Speaker 4: You know. 1941 01:39:45,920 --> 01:39:48,320 Speaker 1: It's like kind of like meeting your favorite celebrity. You 1942 01:39:48,320 --> 01:39:50,880 Speaker 1: don't want to be disappointed right by meeting them. In person. 1943 01:39:51,240 --> 01:39:53,559 Speaker 1: That's the way I feel they're walking this very fine 1944 01:39:53,600 --> 01:39:56,839 Speaker 1: line with bringing like your favorite Mario and Nintendo characters 1945 01:39:56,840 --> 01:39:58,920 Speaker 1: to life. You don't want to not like them because 1946 01:39:58,960 --> 01:40:01,040 Speaker 1: you've liked them for so many on the video game. 1947 01:40:02,040 --> 01:40:05,760 Speaker 12: Yeah, I think Jack Black had a tough job but 1948 01:40:05,840 --> 01:40:10,000 Speaker 12: pulled it off in that Bowser would just like in 1949 01:40:10,040 --> 01:40:12,680 Speaker 12: most video games, grunt and not really have a lot 1950 01:40:12,720 --> 01:40:15,799 Speaker 12: of dialogue. So this is really the first time where 1951 01:40:16,120 --> 01:40:18,679 Speaker 12: we have a lot of dialogue being brought to life. 1952 01:40:18,720 --> 01:40:21,360 Speaker 12: So I think you did a good job. In the beginning, 1953 01:40:22,120 --> 01:40:24,760 Speaker 12: a lot of the little kids were very scared, but 1954 01:40:24,800 --> 01:40:27,439 Speaker 12: then he got a little silly, so I think that 1955 01:40:27,520 --> 01:40:30,519 Speaker 12: kind of eased some of that you know, fear in 1956 01:40:30,600 --> 01:40:31,120 Speaker 12: some of like the. 1957 01:40:31,080 --> 01:40:31,920 Speaker 4: Really little kids. 1958 01:40:32,040 --> 01:40:34,519 Speaker 12: I would say, if you're going to bring little kids 1959 01:40:34,560 --> 01:40:37,519 Speaker 12: to scream at Bowser for ninety two minutes, I think 1960 01:40:37,520 --> 01:40:40,800 Speaker 12: the forty X is the version to go to because 1961 01:40:40,800 --> 01:40:42,960 Speaker 12: there was other little kids doing the same thing. And 1962 01:40:43,000 --> 01:40:46,720 Speaker 12: that's because like it's almost like a ride being in 1963 01:40:46,760 --> 01:40:49,240 Speaker 12: that seat that moves, So if you want to kind 1964 01:40:49,240 --> 01:40:50,960 Speaker 12: of cover for the fact that your kids are going 1965 01:40:51,000 --> 01:40:53,200 Speaker 12: to scream, that's the version of go to, because they'll 1966 01:40:53,240 --> 01:40:54,800 Speaker 12: be with other kids doing that same thing. 1967 01:40:55,000 --> 01:40:57,400 Speaker 1: I've actually never seen a movie in forty X. Can 1968 01:40:57,439 --> 01:40:58,600 Speaker 1: you explain what that is? 1969 01:40:58,880 --> 01:41:05,120 Speaker 12: Yeah, so it has like twenty one different sensory kind 1970 01:41:05,120 --> 01:41:08,320 Speaker 12: of motion. So there's there's water that gets spit out 1971 01:41:08,320 --> 01:41:10,560 Speaker 12: at you, both from the front of the railing or 1972 01:41:10,640 --> 01:41:12,120 Speaker 12: the person seen in front of you, if not in 1973 01:41:12,160 --> 01:41:15,280 Speaker 12: the front section like I was. And then there's myst 1974 01:41:15,320 --> 01:41:19,360 Speaker 12: that comes down. There's air that comes from the back 1975 01:41:19,400 --> 01:41:21,720 Speaker 12: of the seat. So if you're like flying through the 1976 01:41:21,720 --> 01:41:24,080 Speaker 12: air on a Mario Kart like that type of thing, 1977 01:41:24,160 --> 01:41:28,280 Speaker 12: will will have some some like air effects. And then 1978 01:41:28,400 --> 01:41:32,320 Speaker 12: there's the moving seats, so they almost move like you 1979 01:41:32,360 --> 01:41:35,360 Speaker 12: would imagine in like one of those Disney three D theater, 1980 01:41:35,479 --> 01:41:38,400 Speaker 12: So everything's in in three d's, but the forty comes 1981 01:41:38,439 --> 01:41:42,639 Speaker 12: with those like sensory effects. There's also smell and there's heat, 1982 01:41:42,800 --> 01:41:45,120 Speaker 12: but I didn't really experience that in this particular theater. 1983 01:41:45,360 --> 01:41:47,200 Speaker 12: I did experience that when I saw one of the 1984 01:41:47,200 --> 01:41:50,479 Speaker 12: Transformers movies in Los Angeles back when they first opened up. 1985 01:41:50,760 --> 01:41:53,639 Speaker 1: Okay, I was corrected by Tanner. Tanner, We did see 1986 01:41:53,640 --> 01:41:57,360 Speaker 1: a forty movie right where I kind. 1987 01:41:57,200 --> 01:42:00,440 Speaker 8: Of remember it at Legoland. 1988 01:42:00,080 --> 01:42:02,080 Speaker 1: And yeah, it was Lego Land, New York. 1989 01:42:02,240 --> 01:42:05,160 Speaker 8: Yeah, like when that there was a criminals trying to 1990 01:42:05,240 --> 01:42:09,559 Speaker 8: steal just a hot and the cops were like, we 1991 01:42:09,640 --> 01:42:12,360 Speaker 8: got it was a really hot day. So I was 1992 01:42:12,439 --> 01:42:17,240 Speaker 8: kind of happy to get wet in that movie. But 1993 01:42:17,600 --> 01:42:21,240 Speaker 8: it was kind of weird how the air went on 1994 01:42:21,320 --> 01:42:22,040 Speaker 8: like my neck. 1995 01:42:22,560 --> 01:42:25,080 Speaker 1: Yeah, it was like the the So you're you're in 1996 01:42:25,080 --> 01:42:27,200 Speaker 1: New York, Matt, there's that new Lego Land up in 1997 01:42:27,680 --> 01:42:29,719 Speaker 1: gosh in New York. And we went to the opening 1998 01:42:29,840 --> 01:42:32,400 Speaker 1: and they had a four D movie adventure there, so 1999 01:42:32,880 --> 01:42:34,479 Speaker 1: that I did. I did see and they had like 2000 01:42:34,520 --> 01:42:36,280 Speaker 1: I think foam came down from the ceiling like it 2001 01:42:36,840 --> 01:42:38,519 Speaker 1: wasn't It wasn't like one of the standard ones that 2002 01:42:38,520 --> 01:42:40,760 Speaker 1: you're talking about from like Regal or whatever. This other 2003 01:42:41,080 --> 01:42:43,240 Speaker 1: member D Box I think was that one of the companies. 2004 01:42:43,960 --> 01:42:45,160 Speaker 12: Yeah, another one. 2005 01:42:45,520 --> 01:42:48,719 Speaker 1: So anyway, all right, So bottom line on Super Mario Brothers. 2006 01:42:48,720 --> 01:42:51,240 Speaker 1: Do you recommend people see it if they like, you know, 2007 01:42:51,479 --> 01:42:54,479 Speaker 1: nostalgic factor, you know, what's the who should see this? 2008 01:42:55,120 --> 01:42:57,679 Speaker 12: I think tons of people. This is like why it's 2009 01:42:57,680 --> 01:42:59,519 Speaker 12: doing so well in the box office right now. And 2010 01:42:59,520 --> 01:43:03,679 Speaker 12: actually eating Frozen too, Frozen two Numbers, which is Disney's 2011 01:43:03,680 --> 01:43:07,040 Speaker 12: best animated film. It's because there's this cross section of 2012 01:43:07,360 --> 01:43:10,320 Speaker 12: people who played the game over you know, the last 2013 01:43:10,560 --> 01:43:13,599 Speaker 12: I don't know, thirty plus years, like thirty five years 2014 01:43:13,720 --> 01:43:17,160 Speaker 12: or so, because you know, and every generation kind of 2015 01:43:17,200 --> 01:43:21,320 Speaker 12: knows about Mario. In one survey, Mario was had a 2016 01:43:21,400 --> 01:43:26,360 Speaker 12: better recognizable score than Mickey Mouse. So like it's it's 2017 01:43:26,360 --> 01:43:28,519 Speaker 12: definitely relevant to all ages, and a lot of kids 2018 01:43:28,600 --> 01:43:31,479 Speaker 12: who don't know Mario, this will be like their first 2019 01:43:31,880 --> 01:43:34,960 Speaker 12: experience with Mario and they'll immediately get it because they're 2020 01:43:35,000 --> 01:43:36,760 Speaker 12: the ones who like it the most because it just 2021 01:43:36,880 --> 01:43:39,120 Speaker 12: appeals to them. It may not have the story that 2022 01:43:39,160 --> 01:43:42,320 Speaker 12: the critics like, but the actual, you know, ticket paying 2023 01:43:42,360 --> 01:43:44,920 Speaker 12: audience seems to really like it. And I kind of 2024 01:43:44,920 --> 01:43:47,960 Speaker 12: agree with that ticket paying audience more than the professional 2025 01:43:48,000 --> 01:43:48,639 Speaker 12: critics out there. 2026 01:43:48,720 --> 01:43:50,200 Speaker 1: Yeah, I would agree. And it got me to eat 2027 01:43:50,200 --> 01:43:52,320 Speaker 1: my popcorn and drink my soda and have a very 2028 01:43:52,800 --> 01:43:55,720 Speaker 1: very enjoyable Friday night. Matt, we're going to leave it 2029 01:43:55,760 --> 01:43:59,120 Speaker 1: at that. Check out Matt's newsletter at the Shortcut dot 2030 01:43:59,160 --> 01:44:02,559 Speaker 1: Com does all kinds of fun stuff. Matt Swider, thanks 2031 01:44:02,600 --> 01:44:03,679 Speaker 1: so much for joining me today. 2032 01:44:04,200 --> 01:44:06,080 Speaker 12: Thanks for Richner Speculator here. 2033 01:44:06,439 --> 01:44:09,080 Speaker 1: All right, take care all right, coming up, we're gonna 2034 01:44:09,120 --> 01:44:10,560 Speaker 1: close out the show. I'm gonna tell you about the 2035 01:44:11,000 --> 01:44:15,200 Speaker 1: Amazon scam warning, some new features for the National parks 2036 01:44:15,240 --> 01:44:17,800 Speaker 1: inside Google Maps, and we're going to close out the 2037 01:44:17,800 --> 01:44:21,280 Speaker 1: show with some of your feedback. Rich on Tech coming 2038 01:44:21,360 --> 01:44:31,840 Speaker 1: back after this. Welcome back to rich on Tech. Rich 2039 01:44:31,920 --> 01:44:36,320 Speaker 1: Demiro talking technology with you. Find me online at rich 2040 01:44:36,400 --> 01:44:39,680 Speaker 1: on Tech. My son Tanner in the studio with me, 2041 01:44:39,760 --> 01:44:43,120 Speaker 1: my wife Lindsey. My other kid's on a hike, so 2042 01:44:43,160 --> 01:44:46,400 Speaker 1: he's not here, so not by himself. But if you 2043 01:44:46,400 --> 01:44:48,479 Speaker 1: want to see us on Instagram at rich on Tech, 2044 01:44:48,520 --> 01:44:52,000 Speaker 1: I typically well Instagram our family and what we're doing 2045 01:44:52,040 --> 01:44:54,519 Speaker 1: most of the time. All right, before we close out 2046 01:44:54,560 --> 01:44:56,720 Speaker 1: the show here, I got a lot of things to 2047 01:44:56,760 --> 01:45:00,479 Speaker 1: get through. So Amazon sent an email about the feeding 2048 01:45:00,520 --> 01:45:02,800 Speaker 1: scam artists. They said in twenty twenty two, they made 2049 01:45:02,840 --> 01:45:06,680 Speaker 1: significant strides to protecting customers any big tech company. You're 2050 01:45:06,720 --> 01:45:08,960 Speaker 1: gonna get emails that purport to be from them, do 2051 01:45:09,080 --> 01:45:10,880 Speaker 1: not fall for them. A lot of them are fake. 2052 01:45:11,800 --> 01:45:14,759 Speaker 1: Amazon says they initiated takedown some more than twenty thousand 2053 01:45:14,760 --> 01:45:17,599 Speaker 1: phishing websites and ten thousand phone numbers that were used 2054 01:45:17,600 --> 01:45:21,280 Speaker 1: as part of impersonation scams and they referred hundreds of 2055 01:45:21,320 --> 01:45:25,679 Speaker 1: bad actors to law enforcement. So how to protect yourself 2056 01:45:25,680 --> 01:45:29,080 Speaker 1: from Amazon scammers. Be careful installing apps or software. Amazon 2057 01:45:29,120 --> 01:45:31,799 Speaker 1: will not ask you to install an app or download 2058 01:45:31,880 --> 01:45:35,280 Speaker 1: software in order to get a refund or help. So 2059 01:45:35,280 --> 01:45:36,719 Speaker 1: if they're like, yeah, we can talk to you about 2060 01:45:36,720 --> 01:45:39,000 Speaker 1: this problem, just download this program and we'll connect you, 2061 01:45:39,080 --> 01:45:42,000 Speaker 1: don't do it. They connect you through the web. Never 2062 01:45:42,040 --> 01:45:44,280 Speaker 1: pay over the phone. Amazon will not call to ask 2063 01:45:44,320 --> 01:45:48,799 Speaker 1: you to provide payment information, including gift cards. Always verify 2064 01:45:48,920 --> 01:45:52,400 Speaker 1: orders directly with Amazon. Amazon is never going to send 2065 01:45:52,439 --> 01:45:55,639 Speaker 1: you a confirmation email that has the products you ordered 2066 01:45:55,680 --> 01:45:57,320 Speaker 1: in it. So if you get this emails, say I 2067 01:45:57,360 --> 01:45:59,360 Speaker 1: didn't order this computer, let me call this number and 2068 01:45:59,400 --> 01:46:02,040 Speaker 1: get a refund, and don't do it. That does not happen. 2069 01:46:02,920 --> 01:46:05,240 Speaker 1: If you have any questions, you can go to your 2070 01:46:05,360 --> 01:46:08,240 Speaker 1: orders area on Amazon dot com or on the Amazon 2071 01:46:08,280 --> 01:46:12,320 Speaker 1: Shopping app. Be wary of false urgency. Amazon does not 2072 01:46:12,360 --> 01:46:15,400 Speaker 1: pressure you to act. Now. Well, they do have lightning deals, 2073 01:46:15,439 --> 01:46:18,240 Speaker 1: so they do a little bit, but scammers may try 2074 01:46:18,280 --> 01:46:20,800 Speaker 1: to create a sense of urgency to persuade you to 2075 01:46:20,840 --> 01:46:24,360 Speaker 1: do what you're asking. And if you receive any communication, 2076 01:46:24,640 --> 01:46:26,920 Speaker 1: a call or text or email that you think may 2077 01:46:26,920 --> 01:46:29,680 Speaker 1: not be from Amazon, you can report it to Amazon 2078 01:46:30,120 --> 01:46:33,040 Speaker 1: at Amazon dot com slash report a scam. I did 2079 01:46:33,080 --> 01:46:37,879 Speaker 1: not know about that website Amazon dot com slash report 2080 01:46:38,080 --> 01:46:40,800 Speaker 1: a scam. Let's see what that brings you to. Brings 2081 01:46:40,800 --> 01:46:43,600 Speaker 1: to this website where you can report something suspicious so 2082 01:46:43,680 --> 01:46:46,200 Speaker 1: Amazon don't fall for it. Lots of stuff that's happening 2083 01:46:46,200 --> 01:46:49,879 Speaker 1: with that Google Maps. If you're going to be exploring 2084 01:46:50,000 --> 01:46:53,120 Speaker 1: national parks this summer, they have four new updates coming 2085 01:46:53,120 --> 01:46:55,360 Speaker 1: to Google Maps on iOS and Android to help you 2086 01:46:55,439 --> 01:47:00,240 Speaker 1: with that. So number one, this is really cool. You 2087 01:47:00,240 --> 01:47:03,400 Speaker 1: can identify the most popular places in a park, like 2088 01:47:03,439 --> 01:47:07,160 Speaker 1: the attractions, campgrounds, visitor center, and trailheads. So if you 2089 01:47:07,240 --> 01:47:10,200 Speaker 1: search for a park like Yellowstone, you'll see something called 2090 01:47:10,200 --> 01:47:12,559 Speaker 1: directory and it will show you all the things that 2091 01:47:12,560 --> 01:47:15,320 Speaker 1: are like the most popular things inside that park. It's 2092 01:47:15,400 --> 01:47:16,880 Speaker 1: kind of like what they do with a shopping mall, 2093 01:47:17,120 --> 01:47:18,720 Speaker 1: tell you all the stores, They tell you all the 2094 01:47:18,720 --> 01:47:23,320 Speaker 1: things that are on there. See the popular trails on maps, 2095 01:47:23,640 --> 01:47:25,800 Speaker 1: so now when you search for a trail, they're going 2096 01:47:25,840 --> 01:47:28,680 Speaker 1: to highlight the entire route on the map instead of 2097 01:47:28,760 --> 01:47:30,920 Speaker 1: just a pin, so you can see where it starts 2098 01:47:30,960 --> 01:47:32,720 Speaker 1: and finishes. And this is one of the things when 2099 01:47:32,760 --> 01:47:34,920 Speaker 1: you take a hike, it's like the most intimidating factor. 2100 01:47:35,400 --> 01:47:38,000 Speaker 1: You don't really know what the hike is going to entail, 2101 01:47:38,080 --> 01:47:40,240 Speaker 1: and so the more you know about it before you 2102 01:47:40,280 --> 01:47:43,160 Speaker 1: get on it, the better you can prepare. They also 2103 01:47:43,160 --> 01:47:47,440 Speaker 1: have pictures and reviews of hikes as well more detailed directions. 2104 01:47:47,800 --> 01:47:51,120 Speaker 1: They're going to have park entrances highlighted on the map, 2105 01:47:51,600 --> 01:47:55,760 Speaker 1: so you know exactly where to go right to the trailhead. 2106 01:47:55,800 --> 01:47:57,600 Speaker 1: That's another thing. You know, sometimes they just bring you 2107 01:47:57,640 --> 01:48:00,200 Speaker 1: to like the park itself, but if you know exact 2108 01:48:00,439 --> 01:48:02,280 Speaker 1: you know if there's three or four places to park, 2109 01:48:02,320 --> 01:48:03,880 Speaker 1: you can pick the best one based on what you 2110 01:48:03,920 --> 01:48:07,120 Speaker 1: want to do. And then the other thing is offline maps. 2111 01:48:07,200 --> 01:48:09,960 Speaker 1: Be sure to download those before you go. I talked 2112 01:48:09,960 --> 01:48:12,920 Speaker 1: about this for any trip you do, make sure you 2113 01:48:13,000 --> 01:48:15,360 Speaker 1: download Google Maps. There's a way to do it in 2114 01:48:15,400 --> 01:48:18,479 Speaker 1: the settings, and you can download offline maps. They're going 2115 01:48:18,520 --> 01:48:21,639 Speaker 1: to actually make this easier. When you look up a park, 2116 01:48:21,640 --> 01:48:24,439 Speaker 1: you're going to see a download button on the listing 2117 01:48:24,760 --> 01:48:27,960 Speaker 1: so that it reminds you to download that maps that 2118 01:48:28,000 --> 01:48:30,559 Speaker 1: you can use it without internet or cellular because remember 2119 01:48:30,600 --> 01:48:33,000 Speaker 1: GPS will still work on your phone if you have 2120 01:48:33,040 --> 01:48:35,479 Speaker 1: the map downloaded, even if you don't have internet or 2121 01:48:35,520 --> 01:48:37,839 Speaker 1: cellular data. And if you've been to a national park, 2122 01:48:38,040 --> 01:48:40,479 Speaker 1: you know that most of them do not have internet 2123 01:48:40,520 --> 01:48:45,120 Speaker 1: access nearby or cellular data. The other thing is I 2124 01:48:45,120 --> 01:48:48,599 Speaker 1: would recommend as the MPs National Park Service app. They've 2125 01:48:48,600 --> 01:48:51,920 Speaker 1: got a great app for at least I know they've 2126 01:48:51,920 --> 01:48:54,040 Speaker 1: got it for iOS. I'm not sure it's Android, but 2127 01:48:54,080 --> 01:48:55,880 Speaker 1: they do have it, and oh, they do have it 2128 01:48:55,920 --> 01:48:58,640 Speaker 1: for both, and that has a really good source of 2129 01:48:58,640 --> 01:49:02,480 Speaker 1: information as well. All right, let's get to the feedback 2130 01:49:02,640 --> 01:49:05,200 Speaker 1: section of the show. Tanner, do you want to read 2131 01:49:05,240 --> 01:49:07,800 Speaker 1: one of the feedbacks for me? Do you have a 2132 01:49:07,800 --> 01:49:08,840 Speaker 1: feedback there? We've got it. 2133 01:49:09,840 --> 01:49:14,080 Speaker 8: Yeah, I actually do have a feedback. Let's read it, 2134 01:49:14,240 --> 01:49:19,559 Speaker 8: okay from Peter. When I can't listen live, I catch 2135 01:49:19,600 --> 01:49:22,920 Speaker 8: up with your podcast. Thank you for providing interesting and 2136 01:49:23,000 --> 01:49:26,240 Speaker 8: valuable topics, Peter san Pedro. 2137 01:49:26,880 --> 01:49:30,000 Speaker 1: Oh, well, thank you, Peter. Yeah, some people don't realize 2138 01:49:30,000 --> 01:49:32,200 Speaker 1: that this goes out as a podcast as well, so 2139 01:49:32,240 --> 01:49:33,920 Speaker 1: if you miss it on the live show, you can 2140 01:49:34,000 --> 01:49:38,639 Speaker 1: definitely get the podcast later. Thank you, Peter. I appreciate 2141 01:49:38,680 --> 01:49:41,680 Speaker 1: that one. I will read the next piece of feedback. 2142 01:49:41,760 --> 01:49:44,599 Speaker 1: This is from I don't have a name here, but 2143 01:49:44,640 --> 01:49:47,599 Speaker 1: it just says I don't know, We'll just it says 2144 01:49:47,720 --> 01:49:52,040 Speaker 1: Rich de Hero instead of rich DeMuro Rich. Good job 2145 01:49:52,080 --> 01:49:55,879 Speaker 1: on the rescue. I remember from my scouting days reach, throw, 2146 01:49:56,479 --> 01:50:01,160 Speaker 1: row and go. Your little flotation device represent throw and 2147 01:50:01,200 --> 01:50:03,759 Speaker 1: it saved you from being dragged down by the victim. 2148 01:50:04,160 --> 01:50:07,280 Speaker 1: Good job, way to go. Cheers sent for my iPhone. 2149 01:50:07,880 --> 01:50:11,920 Speaker 1: Clearly he is referring to the rescue story I talked 2150 01:50:11,920 --> 01:50:14,160 Speaker 1: about on last week's show, and Tanner you were there. 2151 01:50:14,600 --> 01:50:17,200 Speaker 1: Was it scary on the beach to watch dad jump 2152 01:50:17,200 --> 01:50:18,799 Speaker 1: out and help rescue someone? 2153 01:50:19,400 --> 01:50:19,600 Speaker 6: You know? 2154 01:50:19,800 --> 01:50:23,719 Speaker 8: I almost grabbed my mom's phone and actually doubt nine 2155 01:50:23,600 --> 01:50:26,559 Speaker 8: one myself and I almost had a heart attack. 2156 01:50:27,720 --> 01:50:29,360 Speaker 1: Yeah, it was a little scary, that's for sure. 2157 01:50:29,439 --> 01:50:32,200 Speaker 8: I almost ran in myself, but then these people told 2158 01:50:32,240 --> 01:50:34,559 Speaker 8: me to not run in because they probably thought there 2159 01:50:34,640 --> 01:50:35,439 Speaker 8: was a shark in there. 2160 01:50:35,600 --> 01:50:37,640 Speaker 1: Yeah, we didn't know what was happening. I told the 2161 01:50:37,680 --> 01:50:41,280 Speaker 1: story on last week's show about my vacation in Hawaii 2162 01:50:41,560 --> 01:50:43,280 Speaker 1: where I had to take a little time out from 2163 01:50:43,320 --> 01:50:45,479 Speaker 1: the beach to run into the water and rescue someone. 2164 01:50:45,520 --> 01:50:48,760 Speaker 1: But my thesis of that whole thing was a don't 2165 01:50:48,800 --> 01:50:51,400 Speaker 1: just be a bystander. Help out in some way to 2166 01:50:51,439 --> 01:50:53,400 Speaker 1: the best of your ability. Doesn't mean you have to 2167 01:50:53,439 --> 01:50:55,040 Speaker 1: jump in like I did. But if you can help 2168 01:50:55,080 --> 01:50:57,960 Speaker 1: in some way, that's good because everyone thinks someone's gonna 2169 01:50:57,960 --> 01:51:00,960 Speaker 1: help and sometimes they don't. And look for the floaty 2170 01:51:01,040 --> 01:51:04,240 Speaker 1: when you get into a pool or a ocean area, 2171 01:51:04,520 --> 01:51:06,719 Speaker 1: there's always some sort of life saving device. 2172 01:51:06,960 --> 01:51:10,559 Speaker 8: Yeah, always remember where like the guard stuff is like 2173 01:51:10,720 --> 01:51:15,160 Speaker 8: those life booies, or they're always red yellow or white 2174 01:51:15,320 --> 01:51:17,880 Speaker 8: or red and white like those booies on a ship. 2175 01:51:18,120 --> 01:51:20,000 Speaker 1: Tanner, thanks so much for joining me on the show today. 2176 01:51:20,040 --> 01:51:23,559 Speaker 1: Appreciate it. Jeff fun Yes, okay, good, Lindsey, thanks so 2177 01:51:23,600 --> 01:51:26,240 Speaker 1: much for joining me. Thanks for having me all right. 2178 01:51:26,320 --> 01:51:28,240 Speaker 1: My name is rich Demurro. Thanks so much for listening 2179 01:51:28,320 --> 01:51:30,160 Speaker 1: to the show. That's Gonna Do It. Next week we're 2180 01:51:30,160 --> 01:51:32,519 Speaker 1: going to talk Earth Day and how to recycle gadgets 2181 01:51:32,520 --> 01:51:35,080 Speaker 1: and what big companies like Apple are doing. You can 2182 01:51:35,120 --> 01:51:37,880 Speaker 1: find me on social media at rich on Tech. My 2183 01:51:37,960 --> 01:51:40,120 Speaker 1: name is rich Dedmurro. Thanks so much for listening. There 2184 01:51:40,120 --> 01:51:41,960 Speaker 1: are so many ways you can spend an hour of 2185 01:51:42,000 --> 01:51:45,080 Speaker 1: your time. I do appreciate you spending it right here 2186 01:51:45,120 --> 01:51:47,000 Speaker 1: with me. I'll talk to you real soon.