WEBVTT -  Stuff Younger than TechStuff

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<v Speaker 1>Get in touch with technology with tech Stuff from how

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<v Speaker 1>stuff works dot com. Hey there, and welcome to tech Stuff.

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<v Speaker 1>I am your host, Jonathan Strickland. I'm an executive producer

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<v Speaker 1>at how stuff Works and I love all things tech,

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<v Speaker 1>and today we're going to continue our discussion about companies

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<v Speaker 1>and services that launched after tech Stuff became a podcast

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<v Speaker 1>and just kind of get perspective on what has happened

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<v Speaker 1>since we started this show ten years ago. If you

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<v Speaker 1>haven't heard part one of this series, you should probably

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<v Speaker 1>do that because we're gonna start right back up where

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<v Speaker 1>we left off and away we go. Another thing that

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<v Speaker 1>is younger than tech Stuff is Kickstarter, and boy, this

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<v Speaker 1>is a big one. Kickstarter launched in two thousand nine.

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<v Speaker 1>It was co founded by Yancy Strickler, Perry Chen, and

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<v Speaker 1>Charles Adler, and the concept behind it is pretty simple.

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<v Speaker 1>Creators pitch a project and set a financial goal, and

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<v Speaker 1>if it's picked by Kickstarter, if it meets the the

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<v Speaker 1>requirements that Kickstarter sets and doesn't violate any rules, it

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<v Speaker 1>can then go up on the page and you you

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<v Speaker 1>choose a fundraising campaign duration typically a month is very common.

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<v Speaker 1>They then invite people to come and contribute money. To

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<v Speaker 1>this campaign for whatever it might be, and often it's

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<v Speaker 1>in return for promised deliverables should the campaign fund. Campaigns

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<v Speaker 1>are an all or nothing affair on Kickstarter, so if

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<v Speaker 1>the campaign funds, Kickstarter takes that percentage of the overall

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<v Speaker 1>campaign and the rest goes to the creator. If it

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<v Speaker 1>does not fund, then people are not charged for their pledges. Ideally,

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<v Speaker 1>the creator would use the money generated from their Kickstarter

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<v Speaker 1>campaign to complete his or her project and then send

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<v Speaker 1>the deliverables to the appropriate backers. That's not always how

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<v Speaker 1>it works, unfortunately, and there's no shortage of Kickstarter camp

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<v Speaker 1>aims that funded successfully but failed to deliver a product. Now,

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<v Speaker 1>someday I'm gonna have to do a roundup of some

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<v Speaker 1>of the more notable failures in the tech sector on

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<v Speaker 1>the Kickstarter, whether they were true failures or hoaxes, because

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<v Speaker 1>I've backed a couple of them and I'm still a

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<v Speaker 1>little salty about it. On a similar note, there's Patreon,

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<v Speaker 1>and that's another way creators can fund their work. This

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<v Speaker 1>is an ongoing means of funding work, as opposed to

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<v Speaker 1>an all or nothing campaign. It involves rewarding backers or

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<v Speaker 1>patrons with various rewards backers select an amount of money

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<v Speaker 1>they wish to contribute every month to the creator, and

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<v Speaker 1>creators can make tears of rewards for different levels of

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<v Speaker 1>monthly contributions. So you could say, for a dollar a month,

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<v Speaker 1>you will get access to this exclusive content that no

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<v Speaker 1>one else has access to. For five dollars a month,

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<v Speaker 1>I will make content for you for ten dollars, etcetera, etcetera, etcetera.

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<v Speaker 1>And Patreon is used by people who continue to make

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<v Speaker 1>something typically, so it ten to be ongoing projects as

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<v Speaker 1>opposed to a one and done affair. So it might

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<v Speaker 1>be a podcast, it might be artwork, it might be

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<v Speaker 1>a cosplay, it might be photography, it could be any

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<v Speaker 1>sort of creative endeavor. Really. In January two thousand nine,

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<v Speaker 1>Maker Bought launched uh Bray Pettis, Zach Hoken, Smith, and

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<v Speaker 1>Adam Meyer were the co founders a Maker Bought back

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<v Speaker 1>in New York City, and it was a company aimed

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<v Speaker 1>at bringing three D desktop printing to consumers. So three

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<v Speaker 1>D printers had been around for a bit already, and

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<v Speaker 1>additive manufacturing had proved its usefulness in the industrial world

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<v Speaker 1>several times over, but very few folks in the consumer

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<v Speaker 1>world had very much experience or even knowledge of three

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<v Speaker 1>D printers. Back in two thousand nine, Maker Bought founders

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<v Speaker 1>wanted to change that. In two thousand thirteen, Stratusists Incorporated

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<v Speaker 1>acquired Maker Bought in a stock deal worth six hundred

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<v Speaker 1>four million dollars, another princely sum. So wow. Now, in

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<v Speaker 1>recent years, the company has had to weather some pretty

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<v Speaker 1>difficult times, including layoffs, the departure of the founders of

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<v Speaker 1>the company, and backlash from the maker community that had

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<v Speaker 1>loyally supported this company in its earlier years. And I'll

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<v Speaker 1>have to do a full episode on maker Bot someday.

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<v Speaker 1>In Spiro was under development and it was first shown

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<v Speaker 1>off at ce S two thousand eleven. I was actually

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<v Speaker 1>there that year. I got to see it, even got

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<v Speaker 1>to drive one of the little things. It was pretty cool.

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<v Speaker 1>The original Sphiro ball robot is ball shaped, has some

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<v Speaker 1>electronics inside it, including a little motor that allows the

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<v Speaker 1>ball to roll around in a controlled way, and you

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<v Speaker 1>would send commands to Spiro through an app on a smartphone.

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<v Speaker 1>It would turn your smartphone into a controller. Spiro's designs

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<v Speaker 1>got the attention of Bob Iger, the CEO of Disney,

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<v Speaker 1>who saw the potential to do a licensing deal in

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<v Speaker 1>which Spiro would make a remote controlled version of a

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<v Speaker 1>little robot that would feature in an upcoming Star Wars movie.

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<v Speaker 1>And that robot was, of course b B eight, and

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<v Speaker 1>the spher O b B eight is absolutely adorable. UM,

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<v Speaker 1>two of us here at the office, at least two

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<v Speaker 1>of us have one of those. Holly Fry would be

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<v Speaker 1>one and I'm the other. The Verge and Polygon are

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<v Speaker 1>both younger than tech Stuff. These are two related websites.

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<v Speaker 1>They are owned by a company called Vox Media, and

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<v Speaker 1>The Verge covers tech news and Polygon covers video game

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<v Speaker 1>industry and pop culture news. Joshua Topolski was the founding

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<v Speaker 1>editor in chief of The Verge, a job these days

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<v Speaker 1>held by Kneeli nil Patel, who uh is a really

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<v Speaker 1>fascinating person to Topolsky left his previous position as editor

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<v Speaker 1>in chief of Engadget after Engadget's parent company A O

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<v Speaker 1>L released a document that stressed profitability metrics over other concerns,

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<v Speaker 1>and he just felt that the integrity of reporting under

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<v Speaker 1>A O L was in dire jeopardy, so he and

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<v Speaker 1>several of his former Engadget coworkers left to go try

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<v Speaker 1>and do something else, and ultimately they founded The Verge,

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<v Speaker 1>which launched in November two thousand eleven. Polygon grew out

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<v Speaker 1>of the Verge and launched in October two thousand twelve

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<v Speaker 1>with a primary focus on video games, though in recent

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<v Speaker 1>years the site has expanded to cover lots of areas

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<v Speaker 1>of pop culture. And two other companies that are actually

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<v Speaker 1>younger than tech Stuff are Uber and Lift. Both of

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<v Speaker 1>these car hailing services launched after tech Stuff did. Uber

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<v Speaker 1>launched in two thousand nine, Lift in two thousand twelve.

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<v Speaker 1>Then I've covered Uber and tech Stuff, but haven't done

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<v Speaker 1>the same for Lift yet. But these car hailing services,

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<v Speaker 1>which sometimes are referred to as ride sharing services, but

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<v Speaker 1>longtime listeners know I have a problem with that particular

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<v Speaker 1>way of describing them. They have been incredibly disruptive businesses.

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<v Speaker 1>They also both have a reputation for not being too

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<v Speaker 1>terribly concerned with playing by the rule book, with Uber

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<v Speaker 1>in particular gaining a reputation for a somewhat cavalier business

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<v Speaker 1>practice attitude, not to mention a corporate culture that until

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<v Speaker 1>recently sounded pretty toxic. And then we have one last

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<v Speaker 1>one I want to talk about before we go to

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<v Speaker 1>break and that is Soilent, which really isn't a tech company,

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<v Speaker 1>but a lot of folks in the text here kind

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<v Speaker 1>of glammed onto it when it launched in two thousand thirteen.

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<v Speaker 1>It was originally sold as a powder, and now you

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<v Speaker 1>can find in a few different forms, including liquid bottled forms,

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<v Speaker 1>and it's a meal replacement product and cleverly called named

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<v Speaker 1>after the fictional soilent that appears in a short story,

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<v Speaker 1>but is mostly known from its appearance in the movie

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<v Speaker 1>Soiling Green, where we find out it's made from people.

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<v Speaker 1>Soiling Green is, anyway the other versions of soilent, we're not,

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<v Speaker 1>but I think most people think of Soilent as it's

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<v Speaker 1>made of people. The company has backed off the messaging

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<v Speaker 1>that you could have soilent for every single meal of

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<v Speaker 1>the day and get rid of quote unquote real food

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<v Speaker 1>and still maintain a healthy lifestyle. They kind of retreated

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<v Speaker 1>on that a little bit, but it's supposed to contain

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<v Speaker 1>everything you need to keep bond trucking, and the fact

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<v Speaker 1>was it was it is a very convenient and fast

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<v Speaker 1>way to get some calories and maintain the basic nutrients

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<v Speaker 1>you need. And people who are working ridiculous hours in

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<v Speaker 1>tech companies started using the stuff like crazy because it

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<v Speaker 1>was convenient. As for me, in August of decided to

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<v Speaker 1>experiment by only having Soilent for breakfast and lunch for

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<v Speaker 1>a month, and it was the beginning of my weight

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<v Speaker 1>loss journey. And while I no longer regularly drink Soilent,

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<v Speaker 1>I do still have the occasional bottle when I need

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<v Speaker 1>something convenient and fast. Now that's all these companies and

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<v Speaker 1>services that have launched since tech Stuff, and of course

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<v Speaker 1>there are tons more. I just grabbed a selection that

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<v Speaker 1>I thought were interesting. We're gonna go into a break,

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<v Speaker 1>and when we come back, I'm going to talk a

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<v Speaker 1>little bit about some companies that launched after tech Stuff

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<v Speaker 1>but aren't around anymore. But first let's take a quick

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<v Speaker 1>break to thank our sponsor. Okay, so let's talk about

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<v Speaker 1>some stuff that launched after tech Stuff and now don't

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<v Speaker 1>exist no more. Go boom. First, we're gonna start with Vine,

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<v Speaker 1>and I have to do a full episode on Vine

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<v Speaker 1>at some point because that story is also really interesting.

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<v Speaker 1>But in short, the summarized cliffs Notes version. I don't

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<v Speaker 1>even know if cliffs Notes still exist. A Cliff's Notes

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<v Speaker 1>still exist. It used to summarize stuff anyway. Vine was

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<v Speaker 1>created in two thousand twelve by russ yusup of Dom

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<v Speaker 1>Hoffman and Colin Kroll, and the apps started out as

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<v Speaker 1>a program that would let people cut videos together using

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<v Speaker 1>a mobile device, so you could edit together a video,

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<v Speaker 1>and it wasn't terribly stable, and it had no time

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<v Speaker 1>limit attached to the videos. You can make very long videos,

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<v Speaker 1>but that meant the videos were very difficult to share

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<v Speaker 1>because the file sizes were so large, it was difficult

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<v Speaker 1>to send it to someone else to watch. That's when

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<v Speaker 1>the co founders figured that if they created a time limit,

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<v Speaker 1>if they made sure that the videos could only be

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<v Speaker 1>a few seconds long, they could make it a share

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<v Speaker 1>double experience because the file sizes would not be too

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<v Speaker 1>large to send over cellular networks or WiFi. Sort of

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<v Speaker 1>the video version of what Twitter was, where you could

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<v Speaker 1>record short social videos for your friends. And Twitter loved

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<v Speaker 1>that idea. They presented it to Twitter and Twitter said,

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<v Speaker 1>this is a great idea. We like it a lot,

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<v Speaker 1>and they purchased Vine, reportedly for around thirty million dollars.

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<v Speaker 1>And Vine had not yet launched yet, and just as

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<v Speaker 1>Twitter had started out as one thing in the minds

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<v Speaker 1>of its creators and then turned into something else. If

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<v Speaker 1>you're familiar with the story of Twitter, you know that

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<v Speaker 1>they originally were thinking about a service where you could

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<v Speaker 1>send out a text message to a group of friends,

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<v Speaker 1>and that was really the only use case they were

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<v Speaker 1>thinking of with Twitter was just I'm gonna go do something.

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<v Speaker 1>I wanna let my friends know what I'm about to do,

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<v Speaker 1>so I'm gonna blast us them all with this Twitter message.

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<v Speaker 1>It turned out the Twitter turned into something much different

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<v Speaker 1>where you had celebrities, news outlets, brands, all these different

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<v Speaker 1>entities that were blasting out information to the general public

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<v Speaker 1>and creating a new means of communication. It was not

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<v Speaker 1>that was not Twitter's mission at the beginning. The same

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<v Speaker 1>thing was true for Vine. They wanted to create a

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<v Speaker 1>way for people to make very short, socially UH focused

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<v Speaker 1>videos that could be easily shared. But people began to

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<v Speaker 1>take that six second limitation as a challenge to create interesting,

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<v Speaker 1>super short form video stories. But Vine didn't stick around UH.

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<v Speaker 1>Instagram and Snapchat both took a lot of wind from

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<v Speaker 1>vines sales. Instagram did it by creating longer form videos

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<v Speaker 1>and by longer formament that at first they were fifteen

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<v Speaker 1>seconds long than they ended up being a bit longer.

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<v Speaker 1>Snapchat did it by making it easy to share videos

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<v Speaker 1>with friends that would later those videos would disappear, and

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<v Speaker 1>it would keep it very social and timely, And so

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<v Speaker 1>Twitter chose to shut down Vine in two thousand and sixteen.

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<v Speaker 1>It is no longer a thing. Although you can still

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<v Speaker 1>watch previously created Vine videos, you can't make new ones

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<v Speaker 1>because the service doesn't exist anymore. Or how about cool

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<v Speaker 1>cool as in c U I L I remember doing

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<v Speaker 1>an episode about this way back in the day. In fact,

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<v Speaker 1>before it launched. Cool launched in July two thousand eight,

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<v Speaker 1>just a month after tech Stuff went live. Maybe it

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<v Speaker 1>was shortly after Cool launched when we did our episode,

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<v Speaker 1>but Cool was the search engine that claimed to have

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<v Speaker 1>the largest number of indexed web pages among all search engines. So,

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<v Speaker 1>in other words, they said, hey, if you want to

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<v Speaker 1>find the information on any topic, trust us. We're gonna

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<v Speaker 1>have it because we've indexed more pages than anybody else.

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<v Speaker 1>And it would present search results with longer entries about

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<v Speaker 1>those specific results, as opposed to maybe the sentence or

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<v Speaker 1>two you might get from Google. You would get longer ones,

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<v Speaker 1>and also you would get thumbnail pictures of various sites

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<v Speaker 1>that were supposed to be relevant to whatever the search

0:13:08.320 --> 0:13:11.880
<v Speaker 1>results were. But things were rocky for cool from the start.

0:13:12.640 --> 0:13:16.440
<v Speaker 1>One month after it launched, the head of the technology department,

0:13:16.920 --> 0:13:20.880
<v Speaker 1>essentially the person in charge of the search technology, quit

0:13:20.920 --> 0:13:24.360
<v Speaker 1>the company after getting into disagreements with the CEO about

0:13:24.400 --> 0:13:27.320
<v Speaker 1>the company's direction. It made a bit of a splash

0:13:27.400 --> 0:13:31.880
<v Speaker 1>when it debuted, but it didn't gain momentum and by

0:13:32.000 --> 0:13:35.040
<v Speaker 1>the fall of that year. By the fall of two

0:13:35.040 --> 0:13:38.760
<v Speaker 1>thousand eight, and had already dropped to nearly no traffic

0:13:38.880 --> 0:13:41.920
<v Speaker 1>at all, the amount of traffic going to cool Head

0:13:41.960 --> 0:13:45.120
<v Speaker 1>gone to a tiny, little trickle. The company continued along

0:13:45.200 --> 0:13:51.280
<v Speaker 1>until September and then cool unceremoniously shut down, laid off

0:13:51.320 --> 0:13:53.439
<v Speaker 1>all the employees who were told there would be no

0:13:53.480 --> 0:13:55.679
<v Speaker 1>more checks, they would not be getting paid for their

0:13:55.760 --> 0:13:59.320
<v Speaker 1>last few days of work, and the servers all went offline.

0:13:59.679 --> 0:14:02.520
<v Speaker 1>This despite the company raising more than thirty million dollars

0:14:02.520 --> 0:14:06.439
<v Speaker 1>in venture capital over the course of its existence. Also,

0:14:06.520 --> 0:14:11.079
<v Speaker 1>it gained a reputation for irrelevant search results, sometimes presenting

0:14:11.640 --> 0:14:15.920
<v Speaker 1>very inappropriate images in response to search results, and other

0:14:15.960 --> 0:14:18.520
<v Speaker 1>major problems. And like I said, did an episode on

0:14:18.520 --> 0:14:20.720
<v Speaker 1>cool back when it launched, but maybe a full story

0:14:20.800 --> 0:14:23.640
<v Speaker 1>could be an order. I might. I might revisit it

0:14:23.680 --> 0:14:27.720
<v Speaker 1>because it is again another interesting study in how tech

0:14:27.760 --> 0:14:30.520
<v Speaker 1>can go wrong. Next, I want to talk about Pebble,

0:14:30.720 --> 0:14:33.400
<v Speaker 1>and this one hurts. I was a fan of the

0:14:33.440 --> 0:14:35.680
<v Speaker 1>idea of Pebble all the way back to when the

0:14:35.760 --> 0:14:40.040
<v Speaker 1>Kickstarter campaign launched in the spring of The campaign was

0:14:40.080 --> 0:14:43.960
<v Speaker 1>a wild success and it raised more than ten million dollars.

0:14:43.960 --> 0:14:47.240
<v Speaker 1>It made it the most successful Kickstarter campaign up to

0:14:47.360 --> 0:14:51.800
<v Speaker 1>that point, and unlike lots of other tech crowdfunding campaigns,

0:14:52.080 --> 0:14:57.520
<v Speaker 1>Pebble actually shipped their promised watches starting in January. So,

0:14:58.000 --> 0:15:00.280
<v Speaker 1>in case you aren't familiar with it, Pebble is sort

0:15:00.320 --> 0:15:04.120
<v Speaker 1>of a semi smart watch with a connect via Bluetooth

0:15:04.120 --> 0:15:07.240
<v Speaker 1>to a smartphone and you could get notifications on it.

0:15:07.480 --> 0:15:10.440
<v Speaker 1>You could run certain apps on it, you could change

0:15:10.480 --> 0:15:12.920
<v Speaker 1>the face on it. It had a very ultra low

0:15:13.000 --> 0:15:16.240
<v Speaker 1>power l c D screen that was monochromatic, so it

0:15:16.320 --> 0:15:19.360
<v Speaker 1>had a really good battery life. It was water proof

0:15:19.440 --> 0:15:22.960
<v Speaker 1>or at least water resistant. Um it was neat. It

0:15:23.000 --> 0:15:26.160
<v Speaker 1>would vibrate whenever you would get a notification, so you

0:15:26.160 --> 0:15:29.600
<v Speaker 1>could actually read things like Twitter messages or emails on

0:15:29.720 --> 0:15:33.400
<v Speaker 1>your watch, and uh it was. It was a kind

0:15:33.440 --> 0:15:38.120
<v Speaker 1>of a low cost smart watch. But Pebble wasn't able

0:15:38.160 --> 0:15:41.360
<v Speaker 1>to make a profit, and in sixteen the company had

0:15:41.400 --> 0:15:46.120
<v Speaker 1>to file for insolvency. Fitbit ended up acquiring most of Pebble,

0:15:46.440 --> 0:15:49.760
<v Speaker 1>though not the actual hardware. Fitbit got the software and

0:15:49.800 --> 0:15:54.440
<v Speaker 1>the assets, meaning the programmers and developers Pebble as a

0:15:54.440 --> 0:15:58.840
<v Speaker 1>company closed shop at the end of Another piece of

0:15:58.880 --> 0:16:02.640
<v Speaker 1>hardware that doesn't exist anymore is uh Yeah oh u

0:16:02.960 --> 0:16:07.640
<v Speaker 1>y a launched in This was originally a micro console

0:16:07.800 --> 0:16:11.960
<v Speaker 1>running on the Android operating system, a gaming micro console,

0:16:12.080 --> 0:16:15.120
<v Speaker 1>that is. It was crowdfunded and reached its goal in

0:16:15.240 --> 0:16:19.360
<v Speaker 1>just eight hours on Kickstarter, and finished the campaign more

0:16:19.360 --> 0:16:23.600
<v Speaker 1>than above its goal, with a final tally of more

0:16:23.640 --> 0:16:27.120
<v Speaker 1>than eight and a half million dollars. The games on

0:16:27.120 --> 0:16:31.280
<v Speaker 1>the console were largely in that casual gaming category, and

0:16:31.320 --> 0:16:33.520
<v Speaker 1>it could run a few other apps in addition to

0:16:33.680 --> 0:16:36.440
<v Speaker 1>running games, but sales of the uh Yeah didn't do

0:16:36.560 --> 0:16:41.080
<v Speaker 1>very well outside the initial crowdfunding campaign. Reviews of prototype

0:16:41.120 --> 0:16:44.360
<v Speaker 1>builds were mixed or some of them were mildly negative,

0:16:44.640 --> 0:16:48.960
<v Speaker 1>but those reviews improved significantly once the retail version of

0:16:49.000 --> 0:16:51.880
<v Speaker 1>the Uyah was ready to ship for customers. They said,

0:16:51.920 --> 0:16:55.200
<v Speaker 1>oh well, yeah, paid attention. They listened to the problems

0:16:55.240 --> 0:16:58.040
<v Speaker 1>we had with this and they addressed it, and the

0:16:58.080 --> 0:17:00.880
<v Speaker 1>new build is much better. Even so, it never really

0:17:00.960 --> 0:17:05.119
<v Speaker 1>cut on in the marketplace, and Uyah accrued debt, it

0:17:05.160 --> 0:17:08.880
<v Speaker 1>could not pay, it could not renegotiate, and eventually it

0:17:08.920 --> 0:17:12.560
<v Speaker 1>was forced to sell off its assets to Razor Incorporated.

0:17:13.000 --> 0:17:17.000
<v Speaker 1>The hardware was discontinued and Razor put the employees of

0:17:17.119 --> 0:17:20.280
<v Speaker 1>Uya and the software assets to use elsewhere under its

0:17:20.280 --> 0:17:23.960
<v Speaker 1>own umbrella, and Uya was no more. Now we have

0:17:24.080 --> 0:17:27.080
<v Speaker 1>more to say about these companies and services in just

0:17:27.200 --> 0:17:29.400
<v Speaker 1>a moment, but before we get to that, let's take

0:17:29.440 --> 0:17:40.240
<v Speaker 1>a quick break to thank our sponsor. Now, just before

0:17:40.320 --> 0:17:44.040
<v Speaker 1>the ad break, I talked about Ouyah. Now let's talk

0:17:44.160 --> 0:17:47.280
<v Speaker 1>about on Live, which was first discussed at the two

0:17:47.280 --> 0:17:52.119
<v Speaker 1>thousand nine Game Developers Conference. Users would buy hardware that

0:17:52.160 --> 0:17:55.240
<v Speaker 1>would allow them to access games online, and they would

0:17:55.280 --> 0:17:58.480
<v Speaker 1>pay a monthly service fee for the opportunity to play

0:17:58.600 --> 0:18:01.399
<v Speaker 1>numerous games from an on line library. So instead of

0:18:01.800 --> 0:18:04.840
<v Speaker 1>buying a game, you would pay this monthly fee and

0:18:04.880 --> 0:18:07.439
<v Speaker 1>you would have access to a library of games and

0:18:07.480 --> 0:18:10.280
<v Speaker 1>it would stream to your machine, then you could play

0:18:11.240 --> 0:18:13.959
<v Speaker 1>in the cloud. This is very similar to what was

0:18:15.119 --> 0:18:17.840
<v Speaker 1>pitched as the Phantom console back in the day, except

0:18:17.880 --> 0:18:21.760
<v Speaker 1>this one really had intent behind it. People were really

0:18:22.680 --> 0:18:26.200
<v Speaker 1>determined to make a working service and a working product.

0:18:27.320 --> 0:18:30.720
<v Speaker 1>After a few months of its launch, the company announced

0:18:30.720 --> 0:18:33.040
<v Speaker 1>it would move to a free service model, but you

0:18:33.040 --> 0:18:35.800
<v Speaker 1>would have to pay to access specific games, so you

0:18:35.840 --> 0:18:38.440
<v Speaker 1>no longer have to pay a monthly subscription fee to

0:18:39.160 --> 0:18:41.280
<v Speaker 1>access it, but you would have to pay money to

0:18:41.440 --> 0:18:44.399
<v Speaker 1>either rent a game, meaning you would have access to

0:18:44.440 --> 0:18:47.560
<v Speaker 1>that game for a given amount of time, or I

0:18:47.560 --> 0:18:50.160
<v Speaker 1>believe you could actually quote unquote purchase a game, which

0:18:50.200 --> 0:18:52.280
<v Speaker 1>just meant that you could access that game whenever you

0:18:52.320 --> 0:18:56.200
<v Speaker 1>wanted from that point forward. But in August two thousand twelve,

0:18:56.320 --> 0:19:01.159
<v Speaker 1>the company laid everybody off. Everyone got hired, The company

0:19:01.240 --> 0:19:04.160
<v Speaker 1>sold all its assets off, and then formed a new

0:19:04.280 --> 0:19:06.920
<v Speaker 1>on Live company. So essentially it was like a do over.

0:19:07.000 --> 0:19:11.280
<v Speaker 1>It was a control alt, reset, control delete, where you

0:19:11.280 --> 0:19:14.200
<v Speaker 1>you you say, well, we had this company, We're getting

0:19:14.280 --> 0:19:17.399
<v Speaker 1>rid of everybody. We're dissolving the company. We're forming the

0:19:17.440 --> 0:19:21.520
<v Speaker 1>new company and the Louder Partners l A U D

0:19:21.560 --> 0:19:24.720
<v Speaker 1>E R. We're the new owner of on Live. That

0:19:24.800 --> 0:19:28.920
<v Speaker 1>company continued on until two thousand fifteen. Then Sony Entertainment

0:19:28.960 --> 0:19:32.120
<v Speaker 1>swept in and bought up most of the company's assets

0:19:32.640 --> 0:19:38.560
<v Speaker 1>and online service shut down in April, so not a

0:19:38.600 --> 0:19:40.840
<v Speaker 1>big success. And I remember talking about on Live back

0:19:40.840 --> 0:19:42.760
<v Speaker 1>in the day with Chris Billett two where we were

0:19:43.400 --> 0:19:47.399
<v Speaker 1>both kind of skeptical about the prospects of a cloud

0:19:47.480 --> 0:19:50.879
<v Speaker 1>based video game company at that time. These days, I

0:19:50.880 --> 0:19:53.359
<v Speaker 1>would actually think it'd be not that difficult to do,

0:19:53.440 --> 0:19:56.679
<v Speaker 1>and in fact, Microsoft is doing this over on Xbox.

0:19:56.720 --> 0:19:59.919
<v Speaker 1>You can pay to be part of a Microsoft service

0:20:00.359 --> 0:20:03.119
<v Speaker 1>where at least the Microsoft games, you can have access

0:20:03.160 --> 0:20:05.680
<v Speaker 1>to those month to month as long as your service

0:20:05.720 --> 0:20:09.159
<v Speaker 1>subscription is active, so it does still kind of exist,

0:20:09.160 --> 0:20:11.800
<v Speaker 1>although you are downloading at least part of those games

0:20:11.840 --> 0:20:14.720
<v Speaker 1>to your Xbox console, so it's not exactly the same thing,

0:20:15.400 --> 0:20:19.159
<v Speaker 1>but we're seeing some similar business practices that are in

0:20:19.200 --> 0:20:23.680
<v Speaker 1>place today. Next, I'll chat about yik Yak. This one

0:20:23.720 --> 0:20:25.960
<v Speaker 1>hits a little close to home because I once had

0:20:26.000 --> 0:20:30.880
<v Speaker 1>to um to uh moderate a panel with the yik

0:20:30.960 --> 0:20:34.600
<v Speaker 1>yak founders. That would be Tyler Droll and Brooks Buffington

0:20:34.680 --> 0:20:38.520
<v Speaker 1>and yes those are their actual names, and that service

0:20:38.600 --> 0:20:42.679
<v Speaker 1>launched in twenty thirteen here in Atlanta. It was a

0:20:42.760 --> 0:20:47.480
<v Speaker 1>location based anonymous messaging service, So you would log into

0:20:47.560 --> 0:20:50.240
<v Speaker 1>yik yak and you could read messages written by other

0:20:50.320 --> 0:20:55.399
<v Speaker 1>people that uh are in the same general location that

0:20:55.480 --> 0:20:58.760
<v Speaker 1>you were in same general region of your city or town.

0:20:59.320 --> 0:21:03.320
<v Speaker 1>So um as you moved around the city, the messages

0:21:03.359 --> 0:21:06.119
<v Speaker 1>you could read would change because it was all proximity based.

0:21:06.760 --> 0:21:09.360
<v Speaker 1>So if you happen to be near a college campus,

0:21:09.400 --> 0:21:12.199
<v Speaker 1>you could read the messages from that college campus because

0:21:12.480 --> 0:21:14.760
<v Speaker 1>you were close enough to it. But as you moved

0:21:14.800 --> 0:21:16.600
<v Speaker 1>across to the other parts of the city, you would

0:21:16.640 --> 0:21:21.320
<v Speaker 1>see messages from other areas. Users could post about just

0:21:21.359 --> 0:21:24.960
<v Speaker 1>about anything, and again, because it was anonymous, at least

0:21:25.000 --> 0:21:28.320
<v Speaker 1>at first, you didn't really have a lot of accountability there,

0:21:28.320 --> 0:21:30.359
<v Speaker 1>and that caused a lot of issues. It got a

0:21:30.359 --> 0:21:33.040
<v Speaker 1>lot of criticism from people who said the platform enabled

0:21:33.040 --> 0:21:37.520
<v Speaker 1>harassment and bullying. Yek yek used geo fencing techniques to

0:21:37.560 --> 0:21:41.720
<v Speaker 1>create blackout zones around places like middle schools and high schools,

0:21:41.800 --> 0:21:44.520
<v Speaker 1>So if you were an administrator of a high school,

0:21:44.720 --> 0:21:48.360
<v Speaker 1>you could use that to black it out the service

0:21:48.480 --> 0:21:50.880
<v Speaker 1>around your high school so that students wouldn't be able

0:21:50.880 --> 0:21:53.000
<v Speaker 1>to use it while they were on campus. UH there

0:21:53.000 --> 0:21:56.160
<v Speaker 1>were a lot of issues with with students using this

0:21:57.000 --> 0:22:01.680
<v Speaker 1>um while in school and causing issue use, and critics

0:22:01.720 --> 0:22:06.000
<v Speaker 1>pointed at instances of mean spirited pranks, destructive gossip, and

0:22:06.119 --> 0:22:09.719
<v Speaker 1>hate speech on the platform. K attempted to respond to

0:22:09.760 --> 0:22:13.320
<v Speaker 1>these issues in a few different ways, including creating mandated

0:22:13.400 --> 0:22:17.040
<v Speaker 1>handles so you no longer could be completely anonymous, but

0:22:17.440 --> 0:22:20.680
<v Speaker 1>saw its user numbers decline and eventually the company shut

0:22:20.720 --> 0:22:24.240
<v Speaker 1>down the service in the spring of tween. Then there's

0:22:24.359 --> 0:22:28.000
<v Speaker 1>r d O or r d i O, the online

0:22:28.080 --> 0:22:31.200
<v Speaker 1>music streaming service that one launched in twenty ten, very

0:22:31.240 --> 0:22:35.080
<v Speaker 1>similar to other streaming services like Spotify or in some

0:22:35.119 --> 0:22:39.240
<v Speaker 1>cases like Pandora. There were two main tiers of r

0:22:39.320 --> 0:22:42.159
<v Speaker 1>d O service. There was a free tier that was

0:22:42.200 --> 0:22:45.240
<v Speaker 1>AD supported, so you could listen to music and occasionally

0:22:45.240 --> 0:22:48.159
<v Speaker 1>an AD would be inserted in between songs. And then

0:22:48.160 --> 0:22:51.040
<v Speaker 1>there was a subscription add free tier that you could

0:22:51.440 --> 0:22:54.040
<v Speaker 1>uh subscribe to and so you'd pay a monthly fee

0:22:54.280 --> 0:22:56.880
<v Speaker 1>and you'd be able to listen to music without ads.

0:22:56.920 --> 0:22:59.960
<v Speaker 1>But the service failed to survive in a very crowded

0:23:00.119 --> 0:23:03.520
<v Speaker 1>space and eventually had to file for Chapter eleven bankruptcy

0:23:03.560 --> 0:23:07.160
<v Speaker 1>and so selling off some of its assets to its

0:23:07.200 --> 0:23:13.320
<v Speaker 1>former rival Pandora as a result. Then let's talk about

0:23:13.400 --> 0:23:16.520
<v Speaker 1>Juice a Row. Juice a Row is one of those

0:23:16.560 --> 0:23:19.320
<v Speaker 1>things that kind of makes me scratch my head. Sometimes

0:23:19.440 --> 0:23:22.600
<v Speaker 1>venture capitalists irritate the heck out of me, and that's

0:23:22.640 --> 0:23:25.600
<v Speaker 1>the case with juicer Row. It was a WiFi enabled

0:23:25.760 --> 0:23:29.760
<v Speaker 1>juicer that relied on a subscription service. You would subscribe

0:23:29.840 --> 0:23:34.000
<v Speaker 1>and receive single serving packets that had cut up fruits

0:23:34.080 --> 0:23:36.960
<v Speaker 1>or vegetables or both, and you would put this packet

0:23:37.000 --> 0:23:40.760
<v Speaker 1>inside the juicer, which would squeeze the packet and produce

0:23:40.880 --> 0:23:44.800
<v Speaker 1>a fresh glass of juice for you, which all in

0:23:44.840 --> 0:23:48.960
<v Speaker 1>itself doesn't sound that bad, but there are other issues.

0:23:49.080 --> 0:23:51.600
<v Speaker 1>So the company received more than a hundred million dollars

0:23:51.640 --> 0:23:54.080
<v Speaker 1>in venture capital funding I think a hundred and twenty

0:23:54.119 --> 0:23:58.480
<v Speaker 1>millions since it's founding, but in the company said it

0:23:58.480 --> 0:24:03.240
<v Speaker 1>would suspend sale of the juicer and repurchase juicers that

0:24:03.280 --> 0:24:05.840
<v Speaker 1>had been sold to customers up to that point while

0:24:05.840 --> 0:24:09.520
<v Speaker 1>looking for a buyer for the company. The juice packets

0:24:09.560 --> 0:24:12.679
<v Speaker 1>all had QR codes on them, and you were supposed

0:24:12.720 --> 0:24:16.679
<v Speaker 1>to scan your juice packet QR code before you pressed it,

0:24:17.359 --> 0:24:20.000
<v Speaker 1>and the company said this was to make sure that

0:24:20.240 --> 0:24:24.280
<v Speaker 1>you never were getting juice from expired products. You would

0:24:24.280 --> 0:24:27.200
<v Speaker 1>scan it and the juicer would say, oh, well that

0:24:27.600 --> 0:24:30.520
<v Speaker 1>was put in that packet just three days ago, so

0:24:30.720 --> 0:24:32.760
<v Speaker 1>it's still good. You should be able to use it.

0:24:33.080 --> 0:24:35.239
<v Speaker 1>Or no, that's a month old. It's bad. They'll make

0:24:35.280 --> 0:24:37.600
<v Speaker 1>you sick. Don't use it. That was what they were

0:24:37.640 --> 0:24:39.880
<v Speaker 1>saying it was for, but other people said, no, this

0:24:39.960 --> 0:24:43.200
<v Speaker 1>is really a method of digital rights management. In other words,

0:24:43.800 --> 0:24:46.560
<v Speaker 1>it was a way to prevent you from using your

0:24:46.640 --> 0:24:51.200
<v Speaker 1>juice a row from pressing any other juice packets made

0:24:51.200 --> 0:24:54.359
<v Speaker 1>by anyone else. So it's kind of like the idea

0:24:54.359 --> 0:24:58.040
<v Speaker 1>of a Curig, the Curig coffee makers that use those

0:24:58.200 --> 0:25:01.120
<v Speaker 1>single canisters to make a a single cup of coffee.

0:25:01.600 --> 0:25:05.560
<v Speaker 1>Other manufacturers started making canisters that could work with Curiggs,

0:25:05.880 --> 0:25:08.720
<v Speaker 1>and then Curig wanted to change its design so that

0:25:08.800 --> 0:25:12.680
<v Speaker 1>only its packets would work in its machines, and other

0:25:12.680 --> 0:25:14.800
<v Speaker 1>people said, well, you can't do that. That's you know,

0:25:14.920 --> 0:25:17.840
<v Speaker 1>it's anti competitive and it's a type of DRM that

0:25:17.880 --> 0:25:20.560
<v Speaker 1>I'm not comfortable with. People were making the same claims

0:25:20.560 --> 0:25:23.560
<v Speaker 1>about Juicer Row, although the company denied that was the purpose,

0:25:23.920 --> 0:25:27.800
<v Speaker 1>and Bloomberg published a pretty damning report in two thousand

0:25:27.880 --> 0:25:30.960
<v Speaker 1>seventeen that said, you can get the same result as

0:25:30.960 --> 0:25:34.360
<v Speaker 1>the Juice Row if you just took the packet that

0:25:34.359 --> 0:25:37.800
<v Speaker 1>that would come when you subscribed and just squeezed the

0:25:37.840 --> 0:25:41.919
<v Speaker 1>packet by hand and squeezed it into a glass. Uh.

0:25:42.359 --> 0:25:45.840
<v Speaker 1>A venture capitalist named Ben Einstein took a Juicer row

0:25:46.200 --> 0:25:52.160
<v Speaker 1>and dismantled it and said it was incredibly sophisticated. In fact,

0:25:52.240 --> 0:25:56.520
<v Speaker 1>it was too sophisticated. He said, there was way too complicated,

0:25:56.840 --> 0:26:00.240
<v Speaker 1>unnecessarily complicated, and that jacked up the price of the

0:26:00.320 --> 0:26:04.280
<v Speaker 1>juicer but did not provide additional value. And this was

0:26:04.320 --> 0:26:08.760
<v Speaker 1>backed up by other reviewers of the same product. So yeah,

0:26:09.040 --> 0:26:13.120
<v Speaker 1>not not the best showing of a brand new product.

0:26:13.560 --> 0:26:16.880
<v Speaker 1>And also one of those where people said, why does

0:26:16.960 --> 0:26:19.840
<v Speaker 1>this need to be a smart such and such? Right,

0:26:19.960 --> 0:26:22.280
<v Speaker 1>why does it need to be a smart juicer? And

0:26:22.359 --> 0:26:25.399
<v Speaker 1>people point at this and say, yeah, this is not

0:26:25.440 --> 0:26:27.800
<v Speaker 1>a valid argument. I don't know that we need such

0:26:27.800 --> 0:26:31.800
<v Speaker 1>a thing. The last example I want to give about

0:26:31.960 --> 0:26:34.680
<v Speaker 1>a company that launched after tech stuff and no longer

0:26:34.720 --> 0:26:39.919
<v Speaker 1>exists is Cloud. Now. Cloud was an app, an extension

0:26:39.960 --> 0:26:43.359
<v Speaker 1>really that was meant to measure a person's social influence

0:26:43.880 --> 0:26:47.960
<v Speaker 1>or their reach using a cloud score, and a cloud

0:26:47.960 --> 0:26:50.879
<v Speaker 1>score would link to many different social networks, primarily Twitter,

0:26:50.960 --> 0:26:54.919
<v Speaker 1>but you could also link into stuff like Facebook, Instagram, YouTube, ETCETERA.

0:26:55.200 --> 0:26:58.000
<v Speaker 1>Cloud launched in two thousand and eight after tech stuff

0:26:58.040 --> 0:27:00.840
<v Speaker 1>was live, and cloud scores were but mean one and

0:27:00.960 --> 0:27:05.000
<v Speaker 1>one hundred. The higher your score, the more effect of

0:27:05.080 --> 0:27:07.920
<v Speaker 1>your social reach was said to be. I was always

0:27:07.960 --> 0:27:11.679
<v Speaker 1>in the eighties, by the way, uh the average I

0:27:11.680 --> 0:27:14.119
<v Speaker 1>think was somewhere in the thirties. But for a while,

0:27:14.640 --> 0:27:17.800
<v Speaker 1>companies would offer perks to cloud members who had scores

0:27:17.840 --> 0:27:20.920
<v Speaker 1>above a particular threshold, with the idea that the receiver

0:27:21.000 --> 0:27:23.320
<v Speaker 1>of the perk would talk up his or her experience

0:27:23.440 --> 0:27:25.960
<v Speaker 1>using the service. I heard about people who got like

0:27:26.040 --> 0:27:29.199
<v Speaker 1>crazy deals on hotel rooms things like that. And the

0:27:29.240 --> 0:27:34.080
<v Speaker 1>whole expectation there was the provider of the service or

0:27:34.200 --> 0:27:37.840
<v Speaker 1>the product would get a benefit from the person with

0:27:37.880 --> 0:27:42.159
<v Speaker 1>a very high cloud score saying, Hey, this company is

0:27:42.160 --> 0:27:45.240
<v Speaker 1>the bomb dignity. You gotta go and buy their stuff

0:27:45.320 --> 0:27:48.800
<v Speaker 1>because it's amazing, And it would be like a marketing campaign.

0:27:49.200 --> 0:27:51.879
<v Speaker 1>And when you think about it, marketing campaigns get very expensive.

0:27:52.200 --> 0:27:54.200
<v Speaker 1>But if you can get effective word of mouth from

0:27:54.240 --> 0:27:57.439
<v Speaker 1>somebody who's very influential, and it just cost you the

0:27:57.480 --> 0:28:00.919
<v Speaker 1>price of a product that you're already selling. That's a

0:28:00.960 --> 0:28:04.800
<v Speaker 1>pretty efficient marketing campaign. So that was going on for

0:28:04.840 --> 0:28:07.080
<v Speaker 1>a while. Eventually Cloud would get rid of the perks

0:28:07.119 --> 0:28:10.480
<v Speaker 1>program because it received a lot of criticism and uh,

0:28:10.920 --> 0:28:14.160
<v Speaker 1>there was questions about how effective the perks were that

0:28:14.320 --> 0:28:18.360
<v Speaker 1>came from both users of Clout and from the providers themselves,

0:28:19.000 --> 0:28:22.880
<v Speaker 1>and critics said that Cloud was kind of a social evil,

0:28:23.080 --> 0:28:27.200
<v Speaker 1>that it was leveraging social status anxiety and it promoted

0:28:27.240 --> 0:28:30.480
<v Speaker 1>bad online etiquette because people were just trying to find

0:28:30.520 --> 0:28:33.840
<v Speaker 1>fast ways to jack that Cloud score up higher and higher.

0:28:34.400 --> 0:28:39.200
<v Speaker 1>And eventually the service would end officially on May twenty,

0:28:39.880 --> 0:28:43.800
<v Speaker 1>two thousand and eighteen, so just uh, a short while

0:28:43.880 --> 0:28:48.120
<v Speaker 1>before this podcast was recorded. So Clout is no more

0:28:48.280 --> 0:28:51.600
<v Speaker 1>as of like a couple of weeks ago. And like

0:28:51.760 --> 0:28:54.000
<v Speaker 1>I said, this is just a sample of some of

0:28:54.040 --> 0:28:57.720
<v Speaker 1>the services and companies that have launched since tech stuff

0:28:57.720 --> 0:29:00.760
<v Speaker 1>became a thing. It's funny to think that my show

0:29:00.880 --> 0:29:04.360
<v Speaker 1>is older than a lot of these famous companies and

0:29:04.400 --> 0:29:09.040
<v Speaker 1>services are and outlasted some of them. That's pretty amazing

0:29:09.080 --> 0:29:12.160
<v Speaker 1>to me. And Also, it's amazing to me that you

0:29:12.200 --> 0:29:16.200
<v Speaker 1>guys have been supporting this show, and I love that.

0:29:16.320 --> 0:29:20.400
<v Speaker 1>It's I deeply appreciate all you listeners out there, the

0:29:20.400 --> 0:29:22.680
<v Speaker 1>ones who write to me, the ones who just listened

0:29:22.680 --> 0:29:25.000
<v Speaker 1>to my show and look forward to the next one.

0:29:25.320 --> 0:29:29.240
<v Speaker 1>All of you guys have been incredible, and thank you

0:29:29.480 --> 0:29:32.520
<v Speaker 1>for supporting the show and for letting me do something

0:29:32.560 --> 0:29:34.640
<v Speaker 1>I love to do, which is I love to learn

0:29:34.840 --> 0:29:36.520
<v Speaker 1>and then I love to talk about the stuff that

0:29:36.560 --> 0:29:39.520
<v Speaker 1>I've learned, and you guys have made that possible. So

0:29:39.640 --> 0:29:44.280
<v Speaker 1>thank you so much. Thank you for ten years of

0:29:44.320 --> 0:29:46.800
<v Speaker 1>tech Stuff. I can't wait for the next ten. I'll

0:29:46.840 --> 0:29:51.680
<v Speaker 1>be talking about robots, possibly two robots. I look forward

0:29:51.680 --> 0:29:55.240
<v Speaker 1>to my robotic listeners. Anyway, for you humans out there,

0:29:55.400 --> 0:29:59.120
<v Speaker 1>if you have any suggestions for future episodes of Tech Stuff,

0:29:59.560 --> 0:30:01.760
<v Speaker 1>why not send me a message. It can be about

0:30:01.800 --> 0:30:05.280
<v Speaker 1>a technology, a company, a person in tech. It could

0:30:05.320 --> 0:30:09.120
<v Speaker 1>be a suggestion for someone I should interview or have

0:30:09.280 --> 0:30:12.360
<v Speaker 1>on as a guest host. I look forward to hearing

0:30:12.400 --> 0:30:15.240
<v Speaker 1>from you guys. The email address you can use is

0:30:15.480 --> 0:30:19.320
<v Speaker 1>tech Stuff at how stuff works dot com, or you

0:30:19.320 --> 0:30:22.320
<v Speaker 1>can drop me a line on Facebook or Twitter to

0:30:22.400 --> 0:30:25.480
<v Speaker 1>handle it. Both of those is tech Stuff hs W.

0:30:26.280 --> 0:30:29.360
<v Speaker 1>And finally, make sure you follow us on Instagram. It

0:30:29.480 --> 0:30:31.280
<v Speaker 1>is a great way to get a behind the scenes

0:30:31.320 --> 0:30:34.560
<v Speaker 1>look at what's going on at tech Stuff. And uh,

0:30:34.640 --> 0:30:38.800
<v Speaker 1>I really look forward to doing tons more episodes for

0:30:38.840 --> 0:30:42.080
<v Speaker 1>you guys, and I'll talk to you again really soon

0:30:47.600 --> 0:30:50.040
<v Speaker 1>for more on this and thousands of other topics. Is

0:30:50.040 --> 0:31:00.240
<v Speaker 1>it how stuff works dot com two