Speaker 1: Want to keep Window using Windows ten after the deadline.
Speaker 1: Now there's a way at and T to pay one
Speaker 1: hundred and seventy seven million dollars for data breaches. How
Speaker 1: to claim your cut. A major car rental company is
Speaker 1: now using AI to spot damage and they'll bill you
Speaker 1: for it. Plus your tech questions answered? What's going on
Speaker 1: rich dmiro And this is Rich on Tech. This is
Speaker 1: the show where I talk about the tech stuff I
Speaker 1: think you should know about. It's also the place where
Speaker 1: I answer your questions about technology. I believe that tech
Speaker 1: should be interesting, useful and fun. Phone lines are open
Speaker 1: at triple eight Rich one oh one. That's eight eight
Speaker 1: eight seven four to two four one zero one eight
Speaker 1: eight eight seven four to two four to one zero
Speaker 1: one Chemist stand and buy give me a call. If
Speaker 1: you have a question about technology email it's also open.
Speaker 1: Just go to Rich on tech dot tv and hit
Speaker 1: contact guests This week mark you. He is the executive
Speaker 1: features editor at PC mag. We're gonna have some fun.
Speaker 1: He's going to share with Americans really think about tech etiquette,
Speaker 1: from snooping on someone else's device to using chat GBT
Speaker 1: to make your texts and emails and then later In
Speaker 1: the show, we've got Todd Weaver, founder and CEO of Purism.
Speaker 1: He's going to explain how his company is building privacy
Speaker 1: first tech products and also they're making a phone in
Speaker 1: the USA. We'll ask them how that's going. Well. I
Speaker 1: hope you're having a great day. This week. I attended
Speaker 1: a nine to one to one conference and picked up
Speaker 1: a pretty helpful tip. Whenever I learned something, I'm always like, Okay,
Speaker 1: I need to share this with other folks. This was
Speaker 1: the NINA nine one one Association. This is like a
Speaker 1: group of basically all the people that work in the
Speaker 1: emergency response field when it comes to nine to one one, right,
Speaker 1: the operators, their managers, just all those folks. They gather
Speaker 1: once a year and learn and see what new technology
Speaker 1: is available in their world. But one of the folks
Speaker 1: I was interviewing mentioned something just in passing and I
Speaker 1: was like, wait, what was that. It's called smart nine
Speaker 1: one one dot com. Smart nine one one dot com.
Speaker 1: So if you go to this website, you can create
Speaker 1: a safety profile that is linked to your phone number,
Speaker 1: and you can add information like medical info, allergies, any
Speaker 1: household details that might be smart for a dispatcher. To
Speaker 1: see when you call if you ever need to call
Speaker 1: nine one one. Now keep in mind you have to
Speaker 1: when you're calling. The dispatch center has to support this technology.
Speaker 1: And there are six thousand, it's nine one one centers
Speaker 1: in the US, and they all have varying levels of technology.
Speaker 1: Some are super old school, some are really high tech.
Speaker 1: Obviously depends on the city and the funding and all
Speaker 1: that good stuff. But you can actually go on smart
Speaker 1: none I'm on one's website and check to see if
Speaker 1: your area is one of those supported. So you can
Speaker 1: pop in your zip code and it will tell you.
Speaker 1: And i'd give you that website, but that one's a
Speaker 1: little bit longer, so you'll have to go to my
Speaker 1: website rich on tech dot tv for the link. But
Speaker 1: once you fill this out, they will see that information
Speaker 1: on your screen in addition to the standard information they
Speaker 1: might see. So I think this is worth setting up
Speaker 1: if you have some sort of medical condition or someone
Speaker 1: in your house does some sort of special circumstances. And
Speaker 1: then this got me to thinking in general, it's probably
Speaker 1: a good time to update your phone's emergency settings because
Speaker 1: all of these smartphones have emergency settings that can you
Speaker 1: know you've got to fill out your information. People can
Speaker 1: see this if they ever have you know, if they
Speaker 1: ever find you and you've got your phone on you,
Speaker 1: or when you call for help. Your phone can also
Speaker 1: send more information and again depending on the call center,
Speaker 1: they can see that information. So number one on the iPhone,
Speaker 1: go to settings and there's an entire section called Emergency SOS.
Speaker 1: Look in there, review your emergency contacts. Make sure you
Speaker 1: have that set up. Then you can open up the
Speaker 1: health app on the iPhone, tap your profile and select
Speaker 1: medical ID and you can fill out all of your
Speaker 1: information for your medical ID, any allergies, you might have
Speaker 1: your weight, height, whatever you want people to know if
Speaker 1: they were to find you with your smartphone. And this
Speaker 1: is something that can access from your lock screen even
Speaker 1: if your phone is locked, but you have to toggle
Speaker 1: on show when locked. And then there's also an option
Speaker 1: to share during emergency call. So again it's kind of
Speaker 1: like that smart nine on one system I was talking about,
Speaker 1: but this comes directly from your phone. That information is
Speaker 1: pushed to the nine one one operator if their system
Speaker 1: supports it. On Samsung, go into your Settings, there's a
Speaker 1: section called Safety and Emergency. Again, you can fill out
Speaker 1: your medical info and your emergency contacts, and they have
Speaker 1: a very similar setting called show on lockscreen and then
Speaker 1: share during emergency calls and texts? Did you know you
Speaker 1: could text nine one one in a lot of places?
Speaker 1: So I was asking, I was talking to a lot
Speaker 1: of people about texting nine one one. So of course,
Speaker 1: always call, right, you always want to call. Ideally that's
Speaker 1: the best way to get in touch with nine one one.
Speaker 1: But if you are in a situation where texting is better,
Speaker 1: and let's say there's someone unannounced in your home, you're
Speaker 1: in some sort of domestic dispute, you are you know,
Speaker 1: in a closet somewhere hiding, you don't want to make
Speaker 1: a phone call. That's when you would text nine one one. Now,
Speaker 1: a lot of these nine one one centers can accept
Speaker 1: that text, but if they can't, it will immediately bounce
Speaker 1: back your text and say, hey, we can't accept this text.
Speaker 1: You got to call. So but it's worth it if
Speaker 1: you're in one of those situations where you cannot call,
Speaker 1: So remember that. Now, if you have a Pixel phone
Speaker 1: from Google, they also have a lot of emergency settings
Speaker 1: on there. So if you go to settings safety in emergency,
Speaker 1: they've got this personal safety app and it is filled
Speaker 1: with all kinds of stuff. Go into your info, fill
Speaker 1: out all your medical info. You can toggle on the
Speaker 1: visibility options like I mentioned earlier. But again, just kind
Speaker 1: of taking care of this stuff now could make a
Speaker 1: huge difference in a real emergency. So be prepared. Hopefully
Speaker 1: you never need to know any of this stuff or
Speaker 1: use any of this stuff. But you know, I've had
Speaker 1: to call nine one one once. I remember one time,
Speaker 1: specifically during an emergency situation with one of my kids,
Speaker 1: and your brain goes to jelly. It actually reminded me.
Speaker 1: I know this is silly to make this reference, but
Speaker 1: I was on the prices right many years ago, and
Speaker 1: it was the same exact way my brain felt. My
Speaker 1: entire brain was just gobbledy gook up there like it
Speaker 1: just like imagine a jello just like floating around like jiggling.
Speaker 1: That's what my brain felt like when I called nine
Speaker 1: one one. You are out of body, you are not
Speaker 1: thinking clearly. They're asking you questions you don't even know
Speaker 1: the answers to them. And so being prepared now and
Speaker 1: have that information pushed to nine one one, the more
Speaker 1: information the better, and it's it was really interesting to me.
Speaker 1: We've been trained so long now on TV and movies
Speaker 1: that when you call nine one one, they immediately get
Speaker 1: that lock right on your location. Like it's just like
Speaker 1: this little system like bing bing bing. There they are.
Speaker 1: That's not always the case. A lot of times, depending
Speaker 1: on the technology they're using, it may be triangulated from
Speaker 1: the cell phone companies, you know, depending on how exact
Speaker 1: they their systems are. Now the systems have gotten a
Speaker 1: lot better, and our smartphone send a lot of data
Speaker 1: to the call center, so that's a great thing. So
Speaker 1: the point is, all of this stuff is really helping
Speaker 1: save a lot of lives, So it's a good thing.
Speaker 1: I'll put all that stuff on my website. Rich on
Speaker 1: tech dot TV. Another story, my kid getting ready for
Speaker 1: the show today. My kid comes running into my bedroom. Dad,
Speaker 1: did you know that Windows is getting rid of the
Speaker 1: blue screen of death? I'm like, Tanner, what, what what
Speaker 1: makes you care about that? He's like, I don't know.
Speaker 1: That thing's iconic. It's been there forever, and he's right,
Speaker 1: it's been. I mean, I can't believe it's been nearly
Speaker 1: forty years. But yeah, apparently Microsoft is changing the blue
Speaker 1: screen of death to black in Windows eleven, and the
Speaker 1: new black screen of death will remove the frowning face
Speaker 1: and the QR code. This is being widely reported it'll
Speaker 1: still show some information at the bottom of the screen
Speaker 1: for it professionals, but I guess for us everyday folks.
Speaker 1: They're just trying to make Windows easier to troubleshoot simpler.
Speaker 1: And this is gonna arrive later this summer with some
Speaker 1: sort of new quick machine recovery feature. But you know,
Speaker 1: if you've been using Windows for a long time, you
Speaker 1: might be shocked the first time you see this, because
Speaker 1: the blue screen of death has been a staple since
Speaker 1: the eighties. And I personally, I'm one of these people
Speaker 1: that loves seeing any sort of fail screen around town.
Speaker 1: So if I am, like, you know, at the fast
Speaker 1: food place or at the airport, and you know, they're
Speaker 1: all running some sort of operating system in the background
Speaker 1: on these digital screens. So I have a whole collection
Speaker 1: of my Google photos of all of these. I call
Speaker 1: them fail screens where it's just like some sort of
Speaker 1: update window Windows isn't responding. You don't see it too
Speaker 1: much with the Apple stuff, but you know, you do
Speaker 1: see Android screens. But I love that stuff. I don't
Speaker 1: know why. It just gives you a little, a little
Speaker 1: behind the scenes into the world of like just nerds
Speaker 1: get a kick out of this stuff, right, I don't know.
Speaker 2: I do.
Speaker 1: And also this is a big story. This week Windows
Speaker 1: ten users, Microsoft announced a way that you can get
Speaker 1: a free year of security updates. So if you are
Speaker 1: dreading that end of life support for Windows ten coming
Speaker 1: up in October, you actually can get a free year
Speaker 1: of security updates. And it's very easy to do. I
Speaker 1: will explain what you need to do. You have three
Speaker 1: options that will get you an additional lifeline of one
Speaker 1: year on your Windows so you can plan for a
Speaker 1: new computer in a full year. I'll explain that when
Speaker 1: we come back after this eighty eight rich one O
Speaker 1: one eight eight eight seven four to two four to
Speaker 1: one zero one. I see folks that are already on
Speaker 1: the phone lines. We'll get to some of those up
Speaker 1: next and I'll tell you about that Windows ten extension
Speaker 1: right here on rich On Tech. Welcome back to rich
Speaker 1: On Tech. Rich DeMuro here hanging out with you, talking
Speaker 1: technology at eight eight eight rich one O one. That's
Speaker 1: eight eight eight seven four to two four one zero one.
Speaker 1: Let's go to Rick in Thousand Oaks. Rick, You're on
Speaker 1: with Rich Hi.
Speaker 3: I'm interested in transferring from paper files for household bills
Speaker 3: to digital and but when I look online, everything is
Speaker 3: just so complicated that it has scaling capabilities and trends,
Speaker 3: and it's clearly designed for business. And I just want
Speaker 3: to strip down homeowner one. And all I want to
Speaker 3: do is either in part the paperless thing or scan
Speaker 3: in a paper one and then put I wanted an
Speaker 3: ability to edit. I create a box on the document
Speaker 3: that I put down the check number of the date.
Speaker 3: You know how I paid it, when I paid it,
Speaker 3: and how much I paid. So I have a trail
Speaker 3: if there's an issue a year down the road or something.
Speaker 1: Yeah, well lost you there. That's pretty easy. I mean,
Speaker 1: this is actually funny because I was at the doctor
Speaker 1: yesterday and I was trying to bring up I scan
Speaker 1: all of my stuff, and I have for a decade now,
Speaker 1: every single paper everything that comes into my house gets
Speaker 1: scanned and put into a digital folder and so and
Speaker 1: it's really most of the time very easy to search
Speaker 1: through that and find the information you need, especially now
Speaker 1: with AI. But yesterday at the doctor and I wanted
Speaker 1: to find some results of a test I had a
Speaker 1: couple of years ago, and for the life of me,
Speaker 1: I could not find anything related to this. And I'm
Speaker 1: sitting there and I was embarrassed, and I'm like, I
Speaker 1: can't believe that this is happening, because I've done all
Speaker 1: my due diligence of scanning these things in and hooding
Speaker 1: them in. And I will tell you, it gets a
Speaker 1: little tricky with the with the keywords. Because let's say
Speaker 1: you use city Bank, right, and you put your city bank,
Speaker 1: every one of your credit card statements or your banking
Speaker 1: statements into this folder, and then you search City Bank
Speaker 1: at the end of the year. That's going to be
Speaker 1: tricky to find, you know, the exact statement that you want,
Speaker 1: because there's a million things that are that say City
Speaker 1: Bank in there. I will tell you, I think the
Speaker 1: thing that works the best with this is searching for
Speaker 1: the dollar amount in any sort of receipt or something. So,
Speaker 1: for instance, I've got a flex spending account or a
Speaker 1: health saving account, whatever you call it. But basically, if
Speaker 1: you go to the doctor, the bill is eighty two
Speaker 1: dollars and seventeen cents you paid on this debit card
Speaker 1: that your work gives you and then you might have
Speaker 1: to submit a receipt later on. Well, I've found that
Speaker 1: it's really easy once you scan that receipt to search
Speaker 1: for that amount eighty seven thirteen whatever it is, and
Speaker 1: it will come right up. So that works perfectly. To
Speaker 1: answer your question, Rick, I think what you need to
Speaker 1: do is just come up with some sort of cloud
Speaker 1: storage that you like and trust. So you can use
Speaker 1: Google Drive, you can use one Drive, you can use Dropbox,
Speaker 1: you can use iCloud. And once you do that, you
Speaker 1: establish I do a year system, so I'll do twenty
Speaker 1: twenty five and then I'll just dump everything into twenty
Speaker 1: twenty five and I'm feeling really good about it. I
Speaker 1: will put things in folders inside twenty twenty five, so
Speaker 1: like City Bank, Bank of America, American Airlines, you know,
Speaker 1: and I'll put every statement inside their individual folders, and
Speaker 1: then each person for my home. And if you want
Speaker 1: some ideas of the folders to come up with, just
Speaker 1: ask CHATCHBT say hey, what are some basic folders for
Speaker 1: household organization in my cloud drive, and it will give
Speaker 1: you a list of like the suggested folders, and then
Speaker 1: you can work off of that. You can also use
Speaker 1: an app like Evernoe, but that could get kind of
Speaker 1: expensive because they do have some great search features and
Speaker 1: they do have some great functionality of getting this stuff
Speaker 1: scanned in there. Of course you can annotate it, but
Speaker 1: it gets kind of expensive to actually store that long time,
Speaker 1: long term, whereas with something like a one drive iCloud
Speaker 1: your dropbox, you know you're getting some free storage and
Speaker 1: also you may be paying for that storage already. When
Speaker 1: it comes to annotating the PDFs or whatever you're doing,
Speaker 1: there are some websites that can help you do that.
Speaker 1: You can use something like I Love pdf. You have
Speaker 1: to remember, if you're using sensitive files, you probably want
Speaker 1: to do this locally on your computer. So if you're
Speaker 1: running on a Mac, you can just use the built
Speaker 1: in preview PDF viewer on your Mac and just use
Speaker 1: the annotation tools on there. You know, create a textbox
Speaker 1: and just type in, you know, paid paid this bill
Speaker 1: and the date that you paid it. Sometimes I'll just
Speaker 1: write on the bill itself and then scan it after that.
Speaker 1: And yesterday I was doing all of this stuff. So
Speaker 1: I have three three files systems in my home. One says,
Speaker 1: you know, take action, basically an inbox. The next one
Speaker 1: is to scan, I've already taken action, and the other
Speaker 1: the third is to shred. So basically, anything that comes
Speaker 1: into my home in the mail first goes into that
Speaker 1: top file folder, which which means I need to take action.
Speaker 1: That means I need to pay the bill, or I
Speaker 1: need to do something with that. If it doesn't need
Speaker 1: any action, I'll put it in that middle folder, which
Speaker 1: is just to scan, or if I'm done with the file,
Speaker 1: I'll put it in there, and then the third one
Speaker 1: is to shred it. So that's sort of my system.
Speaker 1: It works pretty well, except for yesterday when I actually
Speaker 1: needed to find something, but otherwise I find that it
Speaker 1: works really really well. And the good news is you
Speaker 1: can use your phone to scan in these files. If
Speaker 1: you open up on the iPhone the files app. It's
Speaker 1: actually really really easy. Open up the files app, go
Speaker 1: into a folder. Tap in the upper right hand corner.
Speaker 1: It says scan documents, and if you just hold your
Speaker 1: phone over paper, or if you just have it on
Speaker 1: a little tripod, you don't even need to do anything.
Speaker 1: It'll automatically scan that paper and then you can just
Speaker 1: move the next one in scan it, Move the next
Speaker 1: one in scan it, move the next one in it.
Speaker 1: You don't even have to like press any buttons or
Speaker 1: do anything. And on the iPhone, on a Samsung they
Speaker 1: also have and on Pixel I would just recommend using
Speaker 1: the built in Google Drive app. They've got a very
Speaker 1: similar system. If you open up the Google Drive app,
Speaker 1: there's a little camera icon in the lower right hand corner.
Speaker 1: You tap that and you can easily scan your documents
Speaker 1: using that and it works pretty well. I don't think
Speaker 1: the quality is as good as a dedicated scanner, which
Speaker 1: you know, the one that I have. Oh gosh, what
Speaker 1: is it the scanner I have, it's the IX Fidjitsu,
Speaker 1: it's the i X. Let's see which one is this.
Speaker 1: It's a little tiny one. It's like a FIDGETSU is
Speaker 1: a main brand that does it. I've got to find
Speaker 1: the exact scanner that I have there. But it's a
Speaker 1: it's a very simple scanner and it's handheld and it's
Speaker 1: like super easy. But there's a million scanners you can
Speaker 1: use your you know, you can use inkjet printer whatever
Speaker 1: you want, but just get these things scanned in and
Speaker 1: uh yeah, the search will help you out. Great question, Rick,
Speaker 1: Thanks for the call. Eight to eight. Rich One O
Speaker 1: one eighty eight seven four to two four one zero one.
Speaker 1: Welcome back to rich on Tech. Rich Demiro here talking
Speaker 1: technology with you at Triple eight Rich one O one
Speaker 1: eight eight eight seven four to two four one zero one.
Speaker 4: Uh.
Speaker 1: Earlier I was talking about all that information about security
Speaker 1: and nine to one one, So I put that all
Speaker 1: on the website rich on tech dot TV. All the
Speaker 1: links for what I mentioned is right there rich on
Speaker 1: tech dot TV.
Speaker 5: UH.
Speaker 1: Windows ten users, Microsoft announced this week you can get
Speaker 1: a free year of security updates. So a lot of
Speaker 1: questions on this show about what's called end of life
Speaker 1: support for Windows ten, which is ending on October fourteenth,
Speaker 1: twenty twenty five. No more security or feature updates after
Speaker 1: that date. It's been ten years for Windows ten if
Speaker 1: you can believe it, I can't. It's had a good run.
Speaker 1: But Microsoft is now offering a free year of extended
Speaker 1: security updates. If here's how you can get them. You
Speaker 1: have three ways. Number one, this is the new way
Speaker 1: you can use Windows Backup to sync your settings and
Speaker 1: files to the cloud. Now I checked this Windows Backup program. Basically,
Speaker 1: it's kind of like it'll just sink the folders, the
Speaker 1: desktop folder documents and pictures, your apps, so to remember
Speaker 1: the installed apps you have, the ones that you've pinned
Speaker 1: to like things like the taskbar. It'll remember your settings
Speaker 1: like Wi Fi passwords and things like that. So that
Speaker 1: is very simple, and you don't have to put a
Speaker 1: bunch of files in the desktop, the documents or the pictures.
Speaker 1: You can move them out if you don't want to
Speaker 1: take up all of your storage. You get I think
Speaker 1: it says five gigs for free, and so let's see here, Yeah,
Speaker 1: five gigabytes for free. I'm using one point nine on
Speaker 1: my computer. Now that's a test device, so it's not
Speaker 1: something I'm using day to day. But that's the first
Speaker 1: way and the easiest way to do it. Just all
Speaker 1: you have to do is toggle on Windows backup. Next
Speaker 1: thing you can do if you don't want to do that,
Speaker 1: is you can redeem one thousand Microsoft Rewards points. And
Speaker 1: you're like, wait, what are rewards points? Well, you might
Speaker 1: have them if you've ever searched, bing, or done a
Speaker 1: bunch of stuff with Microsoft, like, for instance, go to
Speaker 1: rewards dot bing dot com. I somehow have two nine
Speaker 1: hundred and five points available, so I can do the
Speaker 1: one thousand Rewards points to get the extra year, or
Speaker 1: if you don't want to do that, you can pay
Speaker 1: thirty dollars to enroll manually for that extra year of
Speaker 1: security updates. Now you can't do this just yet. You
Speaker 1: have to wait a little bit. Microsoft just announced this.
Speaker 1: They're going to send a notification to computers sometime in
Speaker 1: July or mid August for most people, so you've got
Speaker 1: some time. But now that you know you can do this,
Speaker 1: you can rest a little bit easy. You can know
Speaker 1: that you can use Windows ten for another year. Just
Speaker 1: by doing these two things, you'll get coverage through October
Speaker 1: twenty twenty six. Again, this is just security updates, no
Speaker 1: more features. If your computer can handle Windows eleven, I
Speaker 1: would suggest just updating to that. But if you've got
Speaker 1: some sort of special program you run, or you just
Speaker 1: have a reason why you don't want to go to
Speaker 1: Windows eleven or your computer can't support it, you can
Speaker 1: stick with Windows ten for another year. So again, easy
Speaker 1: ways to get this Three easy ways. Use the Windows backup,
Speaker 1: redeem a thousand Microsoft Rewards points, or just pay thirty dollars.
Speaker 1: This is for consumers only. Just remember that businesses have
Speaker 1: a whole separate program. But this is a really nice
Speaker 1: lifeline for folks that don't want to deal with getting
Speaker 1: a new computer or don't want to deal with the update.
Speaker 1: But I will tell you this. You have one year
Speaker 1: now from October. Start planning for a new computer. Right,
Speaker 1: don't wait until October of next year to buy the
Speaker 1: new computer. Start planning for that new computer. Let's go
Speaker 1: to Paul a Newport Beach. Paul bought the Kindle color
Speaker 1: Soft and he's got a review. Paul, welcome to the show.
Speaker 6: Why, thank you? Rich?
Speaker 1: Hey, So you love your Kindle? Which one did you
Speaker 1: have before this? The Oasis?
Speaker 2: Right?
Speaker 6: I've had Kindles since twenty twelve.
Speaker 1: Wow.
Speaker 6: I started with the Kindle e Reader, then the paper White,
Speaker 6: and when the Oasis came out, I liked the bigger screen,
Speaker 6: so I went to the bigger screen and the page
Speaker 6: turning buttons, which I really liked. And my Oasis was
Speaker 6: getting a little long in the tooth. I was having
Speaker 6: to charge it every other day.
Speaker 1: Oh that's like mine right now. My battery is kind
Speaker 1: of shot on it. It's like every time I want
Speaker 1: to use it, it's like dead.
Speaker 6: Yeah. Yeah. And the of course it has the micro
Speaker 6: plug for the USB and that's old fashioned too.
Speaker 1: The last of its kind in my house. That's the
Speaker 1: only thing.
Speaker 6: When the color Soft came out, I immediately ordered it.
Speaker 6: It was two hundred and eighty dollars. That's more than
Speaker 6: the Kindle Paper White, which runs from one hundred and
Speaker 6: sixty to two hundred dollars if you want the signature edition. Basically,
Speaker 6: what I've discovered is that the Colorsoft is essentially a
Speaker 6: paper white signature edition, paper white with a color screen.
Speaker 6: So what does that mean. It means that you can
Speaker 6: get your the cover of your book if you have
Speaker 6: the cover preview, and the books that you've read on
Speaker 6: the home screen and books that are suggested for you
Speaker 6: on the home screen in color.
Speaker 1: So it looks a little more modern overall.
Speaker 6: I would say, right, yeah, it looks modern, But I
Speaker 6: only read regular books. I don't read, you know, Japanese
Speaker 6: cartoon books or anything like that, so I don't really
Speaker 6: get a chance to take advantage of the color screen
Speaker 6: because all the prints in black and white, like.
Speaker 1: The graphic novels and all that, I don't read those. Okay,
Speaker 1: so if you've.
Speaker 6: Read I'm mostly into just print text. But what I
Speaker 6: do like is the battery life is incredible. I mean
Speaker 6: I can go an entire week without having to charge
Speaker 6: a thing, and I probably could go longer than that.
Speaker 6: And I use it two hours a day.
Speaker 1: Oh wow.
Speaker 6: The other thing I love about it is that it's
Speaker 6: it has a wireless charger, and mine came with the
Speaker 6: wireless charger. Is that included in the price?
Speaker 1: Okay?
Speaker 6: And I wasn't really sure I was going to use
Speaker 6: a wireless charger, but boy is it nice. The paper
Speaker 6: white signature edition does not come with a wireless charger,
Speaker 6: but it only runs about twenty eight bucks. And I
Speaker 6: would suggest that I also got mine with a leather
Speaker 6: cover because I found that the leather actually lasts longer
Speaker 6: than the other covers for it. Okay, So overall, I
Speaker 6: love the thing, particularly the battery life. It's got a
Speaker 6: little smaller footprint than the Oasis because although it's got
Speaker 6: a seven inch screen, it doesn't have the page turning
Speaker 6: buttons on the side.
Speaker 1: Yeah, but no Kindle does anymore.
Speaker 6: Yeah, no Kindle. Basically, like I said, this is a
Speaker 6: signature edition, paper white with a color screen.
Speaker 1: Okay, but here's my question. Here's my question about it
Speaker 1: because I've seen it in person, but I haven't spent
Speaker 1: a long amount of time with it. The text on
Speaker 1: the screen. Is it just as readable as the non
Speaker 1: color kindles.
Speaker 6: That's a tough question because I haven't put them side
Speaker 6: by side. I think it certainly works for me. Okay,
Speaker 6: the background of the page isn't exactly white. It's kind
Speaker 6: of a semi cream color, so I don't care for
Speaker 6: that quite as much, but I find it very readable.
Speaker 6: I guess the big question is would you rather just
Speaker 6: have a paper white signature edition or spend an extra
Speaker 6: eighty to one hundred dollars for having a couple of
Speaker 6: color features right and having.
Speaker 1: That color book on the front the cover. I mean,
Speaker 1: it's nice. It's not necessary per se, but certainly not
Speaker 1: and if you read anything like a comic book or
Speaker 1: a graphic novel, this would definitely be a good choice.
Speaker 1: But it sounds like you're pretty happy with it, reading
Speaker 1: two hours a day.
Speaker 6: I'm very happy with it. I like every time a
Speaker 6: new kindle comes out, except for this scribe. It didn't
Speaker 6: buy that too big a screen, and I wasn't planning
Speaker 6: on writing anything on it. But I buy the latest
Speaker 6: thing that comes out, and then I give my old kindle,
Speaker 6: usually to my wife, but she's got a paper white,
Speaker 6: and she's perfectly happy with it.
Speaker 1: Yeah, okay, and I'm looking at the pricing, so right now,
Speaker 1: it's at two hundred and seventy nine dollars according to
Speaker 1: Camel Camel Camel. The cheapest it's been is two hundred
Speaker 1: and twenty five dollars. So my advice don't buy this
Speaker 1: right now because Prime Day is coming up on July eighth.
Speaker 1: Put it in your car and I can guarantee well,
Speaker 1: I can't guarantee you, but I can imagine that this
Speaker 1: will probably go on sale. The target price we're looking
Speaker 1: at is two hundred and twenty five dollars or less,
Speaker 1: which would be pretty good.
Speaker 6: That's a very good suggestion.
Speaker 1: Yeah, but you know the kindle paper white will also
Speaker 1: be on sale as well. I'm guessing that's that's at
Speaker 1: one fifty nine right now. And let's see how much
Speaker 1: it's gone down to according to this Camel Camel Camel, Well.
Speaker 6: The one fifty nine ninety nine is the basic model. Oh,
Speaker 6: the one nine ninety nine is a signat tradition, and
Speaker 6: what that has is that has wireless charging.
Speaker 1: Okay, and that's also with ads. So if you want
Speaker 1: no locksdown, you don't want the ad another twenty bucks,
Speaker 1: but that has gone down to as low as one thirty.
Speaker 1: So again, Oh, these things do go on sale. Of course,
Speaker 1: it's Amazon. It's Prime Day. They're going to put their
Speaker 1: own products on sale. Typically they put the older products
Speaker 1: on sale, like maybe the last generation of these things.
Speaker 1: But we'll see. I mean they sell a lot of kindles,
Speaker 1: all right, Paul. What kind of books do you like
Speaker 1: to read?
Speaker 6: I have a wide variety, everything from nonfiction to fiction,
Speaker 6: mostly fiction I got. I got started in twenty thirteen
Speaker 6: when I spent a good deal of time in the
Speaker 6: hospital after a dog bite, and I asked some of
Speaker 6: my younger friends what should I do. I can't stand
Speaker 6: daytime television, so they said, get yourself a paper white
Speaker 6: and read The Hunger Games. I've been hooked ever since.
Speaker 6: I've read hundreds of books on it.
Speaker 1: Oh my god, that's amazing.
Speaker 6: I like young adult fiction. I like science fiction. My
Speaker 6: favorite book of all time is probably Where the Crawdads Sing?
Speaker 5: Oh Wow?
Speaker 1: Did you watch the Netflix movie?
Speaker 6: I did not. I don't watch the movies after I
Speaker 6: read the books.
Speaker 1: Okay, Well, the book is always better, as they say,
Speaker 1: it always is, all right, Paul, Thanks so much for
Speaker 1: the Kindle Oasis review. I do appreciate it.
Speaker 6: You're welcome.
Speaker 1: Rich All right, get back to reading. I love to
Speaker 1: read on my kindle as well, I really do. My
Speaker 1: only issue is when I go to read at night
Speaker 1: and my kindle is dead, and then, of course what
Speaker 1: do I do. I just doom scroll on my iPhone
Speaker 1: and it's just like ugh or my phone. It just
Speaker 1: just depends on the phone. I'm using eighty eight rich
Speaker 1: one on one, eighty eight seven four to two, four
Speaker 1: to one zero one, rich on tech dot TV. Coming up,
Speaker 1: I'll tell you about the anchor, a new recall on
Speaker 1: anchor products. Welcome back to rich on Tech. Let's go
Speaker 1: to uh, let's go to Jim Jim in Prescott Valley, Arizona. Jim.
Speaker 1: Is this the Jim?
Speaker 5: Yeah, this is the Jim. Is this the rich?
Speaker 1: This is the Rich? Oh my gosh, Jim Jim has
Speaker 1: been Oh my gosh. We actually we shot a story
Speaker 1: with Jim a couple of years ago, back when you
Speaker 1: lived in LA and anyway, friend of the show. Welcome, Jim.
Speaker 1: This is your first time calling.
Speaker 5: Yeah, first time caller, longtime listener. Welcome. You were talking
Speaker 5: about Microsoft reward points. I use those and I can
Speaker 5: vert them the Amazon gift cards. Yeah, Mike, you don't
Speaker 5: need it.
Speaker 1: Yeah, okay.
Speaker 5: Anyways, my question was, I'll be driving around in.
Speaker 1: The car.
Speaker 5: I want to remember, or I'll be listening to a
Speaker 5: cast or something, and I don't want to pick up
Speaker 5: the phone to send myself a reminder and sworn if
Speaker 5: you knew of an Apple Car Play app, or if
Speaker 5: I could text myself. If there's some way that without
Speaker 5: picking up my phone to send myself a.
Speaker 1: Message, Yes, there is, And I do this all the
Speaker 1: time the way that I do it. Now, do you
Speaker 1: wear an Apple Watch or no?
Speaker 5: I do?
Speaker 1: Now? Oh you do? Okay, well, okay, I'll tell you
Speaker 1: the absolute best way. It is called Whisper memos. And
Speaker 1: I've got this downloaded to my phone and then it's
Speaker 1: got a little tiny they call them a complication on
Speaker 1: your Apple Watch. And when I'm in the car, you
Speaker 1: know I do not I advocate against using your phone
Speaker 1: in the car. This is just one tap on your
Speaker 1: wrist when you're safe, and you tap it and it
Speaker 1: starts recording and it uses AI to figure out what
Speaker 1: you're saying and so on the way over here, I
Speaker 1: always think of things that I want to say on
Speaker 1: the show, and so I will tap it, and I'm
Speaker 1: not kidding. It is so good, so good that so
Speaker 1: you just.
Speaker 5: Tapped a little thing on the side, or you tap
Speaker 5: the face.
Speaker 1: Of it, or you tap you add what's called the complication,
Speaker 1: so it'll be it looks like a little almost like
Speaker 1: a little wave form on your watch, and so you
Speaker 1: tap that, it will it will bring up the app
Speaker 1: and immediately start recording. That's the trick of this whole
Speaker 1: thing is that it's one tap. You're not sitting there fumbling,
Speaker 1: you're not trying to do voice commands. And then what
Speaker 1: happens is, this is the best part. Whatever you say
Speaker 1: gets transcribed and then email to you. So half the time,
Speaker 1: but by the time I'm done driving home or whatever
Speaker 1: I'm doing, I've forgotten that I even took a note.
Speaker 1: And then I get home, I go, oh, there's my note.
Speaker 1: And then the other thing, Jim, if you're listening to
Speaker 1: the radio or a podcast or an audiobook, you can
Speaker 1: use it to remember little tidbits from those things. And
Speaker 1: so I've got a whole bunch of things, Like I'm
Speaker 1: listening to a book right now, This person says something interesting,
Speaker 1: I'll just rewind for a second and then record on
Speaker 1: my watch and again it's all it's all very safe
Speaker 1: because it's it's just one tap on your watch and
Speaker 1: you're not really distracted in that in that movement obviously you.
Speaker 5: So it'll just listen to whatever audio is going on
Speaker 5: in the car, be it me or the podcast or whatever.
Speaker 1: Yeah, and it's it's really good, like it is. It
Speaker 1: is probably like, honestly, I don't even want to share
Speaker 1: it with you because it's that good. It's my secret weapon.
Speaker 1: Like I'm not kidding. It's it's like my wife's grandma
Speaker 1: used to have. I don't know if you remember this,
Speaker 1: but they used to have like a notepad that would
Speaker 1: like suction cup to the windshield and you can like
Speaker 1: write down notes while you're driving, because that's the kind
Speaker 1: of people they were. It's the digital version of that.
Speaker 1: And it's so good that I just feel like I'm
Speaker 1: like living in the future because I'm like, this is
Speaker 1: so like I didn't have this a couple of years ago,
Speaker 1: and now I do. Now.
Speaker 5: That sounds perfect because that's what I end up pulling
Speaker 5: over sometimes or I'll try to remember and I'll email
Speaker 5: myself or whatever.
Speaker 1: Yeah, so if it does it that magically, Yeah, there
Speaker 1: is a you know, you can also do the thing
Speaker 1: with Siri. You can say, you know, take a note
Speaker 1: or create a note, or you can say a reminder.
Speaker 1: But the problem is twofold number one. That's going to
Speaker 1: go into your reminders, into your notes. You're going to
Speaker 1: forget about it immediately. That's number one. Number two, Siri
Speaker 1: is not very good at transcribing things, especially when it's complicated.
Speaker 1: So you're just not going to get the quality experience
Speaker 1: that you're going to get with this app. So again,
Speaker 1: it's called whispermeemos dot com. There will be I think
Speaker 1: there's a free level of service, but you'll probably have
Speaker 1: to pay. I think I pay thirty dollars a year
Speaker 1: for this. But when I tell you this is completely
Speaker 1: worth it is one hundred percent worth it.
Speaker 5: The other service, I've tried the notes thing and like,
Speaker 5: you get third in there and I forget about it.
Speaker 1: Yes, it's lost. The other thing I'll tell you since
Speaker 1: we're talking about this, is the other one I like
Speaker 1: is called email me, and it does have a it
Speaker 1: does have an Apple Watch complication as well. But the
Speaker 1: difference with that is I mean, I guess you could
Speaker 1: use it in the same way. I just feel like
Speaker 1: it's a little bit more complicated to use on the go.
Speaker 1: So on your phone, I do have it on my
Speaker 1: home screen, but on my watch, I prefer the Whisper
Speaker 1: Memos just because it's so good that I just try it.
Speaker 1: Just download it and try it.
Speaker 5: No, I will.
Speaker 3: Yeah.
Speaker 5: I switched from the Fitted to the Apple Watch a
Speaker 5: couple of months ago, so I'm still learning it. And
Speaker 5: I don't know anything about the complications, so that's something
Speaker 5: else I should beget to it.
Speaker 1: Yeah, So if you just go into your watch app
Speaker 1: on your phone, you can you know, you can find
Speaker 1: those complications. All right, Jim, thanks so much for coming on.
Speaker 5: Perfect Thanks good to hear from you, and you bye bye.
Speaker 1: All right. I mentioned I was at the doctor. You know,
Speaker 1: I'm obsessed with my heart for some reason. That's just
Speaker 1: the way I am. I've done one of those calcium
Speaker 1: scans yesterday. I'm at the doctor. I'm like, hey, can
Speaker 1: you run a clusterol test? Why not? It's just I
Speaker 1: feel like the heart is this thing that is very
Speaker 1: important in our lives, right, I mean, that's the way
Speaker 1: I feel. But if you ever feel tightness in your chest,
Speaker 1: maybe a skipped beat, shortness of breath, it could be nothing,
Speaker 1: could be something more serious. But let's face it, we're
Speaker 1: not going to run to the doctor every time, and
Speaker 1: that's where tech comes in. So let me tell you
Speaker 1: about the Cardia Mobile six CEL. That's Cardia Mobile six L.
Speaker 1: This is the most advanced personal EKG you can get.
Speaker 1: It is FDA cleared to detect aphib one of the
Speaker 1: leading causes of stroke, and this thing is legit. It
Speaker 1: gives you six views of your heart compared to just
Speaker 1: one from most of the smart watches out there. That's
Speaker 1: six times the data and in just thirty seconds, right
Speaker 1: on your phone. Now, as someone who tests a lot
Speaker 1: of health tech, I can tell you this beats anything
Speaker 1: I've seen that's built into a wearable because it's compact,
Speaker 1: it's accurate. It gives you peace of mind at home,
Speaker 1: while you're traveling or between doctor visits. Here's the best part.
Speaker 1: It's just a fraction of the cost of a smart watch.
Speaker 1: All you have to do is put your two fingers
Speaker 1: on the sides and you can take your reading. If
Speaker 1: you want the more precise reading, you put one of
Speaker 1: the one of the corners on your ankle. It is
Speaker 1: very easy. You don't feel anything, doesn't you know, it
Speaker 1: doesn't feel weird or anything like that. It's very very easy.
Speaker 1: For a limited time, my listeners get ten percent off.
Speaker 1: Just go to Cardia dot com. That it's ka r
Speaker 1: DA dot com. Or you can search Amazon and use
Speaker 1: code ten six L Rich. That's the number ten six
Speaker 1: L Rich Cardia. Great little gadget. All right, Uh, coming up,
Speaker 1: I've got to tell you about this anchor recall. You
Speaker 1: might be saying, Rich, you just told me about that
Speaker 1: anchor recall last week. No, there's a new one. If
Speaker 1: you can believe it. Anchor is recalling five more power
Speaker 1: banks over battery safety. I will tell you how to
Speaker 1: identify those and what to look for and what you
Speaker 1: get if you have one eighty eight rich one O
Speaker 1: one eighty eight seven four to two four to one
Speaker 1: zero one back after this. Welcome back to rich on Tech.
Speaker 1: Rich DeMuro here hanging out with you talking technology at
Speaker 1: eight eight eight Rich one O one eight eight eight
Speaker 1: seven four to two four one zero one. We'll get
Speaker 1: to the phone lines in just a second, but I
Speaker 1: want to get you up to date on this new
Speaker 1: Anchor recall, and the first one annoyed me, and this
Speaker 1: one is now disappointing me because many many tech folks,
Speaker 1: including myself have recommended Anchor products over the years, and
Speaker 1: now they're recalling an additional five power banks in addition
Speaker 1: to the one I told you about last week. So
Speaker 1: if you have one of these, do not use it.
Speaker 1: They say it's a small risk of fire or overheating,
Speaker 1: but it's still a risk, and this is a global
Speaker 1: voluntary recall. Five models the Anchor power Bank Model A one, two,
Speaker 1: five seven, the Anchor Power Bank with built in USBC
Speaker 1: cable Model A sixteen forty seven, Anchor Mago Power Bank,
Speaker 1: Model A sixteen fifty two, Anchor Zolo Power Bank Model
Speaker 1: A sixteen eighty one, Anchor Zolo Power Bank with built
Speaker 1: in USBC cable Model A sixteen eighty nine. If you
Speaker 1: have one of these, you got to check the model
Speaker 1: number on the back or the side of your device.
Speaker 1: Then you can verify the serial number online. Anchor is
Speaker 1: offering a replacement or a gift card if your unit
Speaker 1: is affected. You can go to the website rich on
Speaker 1: Tech dot tv for the link. It is Anchor dot
Speaker 1: com slash r C two five o six. Anchor dot
Speaker 1: Com slash r C two five o six. Make sure
Speaker 1: that you check the serial number if you have an
Speaker 1: anchor power bank they want you to bring. You can't
Speaker 1: just throw this in the trash. By the way, I
Speaker 1: keep adding a tea to that Household Hazardous Waste Center.
Speaker 1: And I know that's a lot of information, a lot
Speaker 1: of recalls. I will put that on the website. Rich
Speaker 1: on tech dot TV. Uh, let's see Naomi is at
Speaker 1: our wits end with Yahoo. What's happened in Naomi?
Speaker 7: Oh my god?
Speaker 8: A few months ago, I guess Yahoo did did a update?
Speaker 3: Yes, And all.
Speaker 8: Of a sudden, the email is all mixed up. We're
Speaker 8: not getting things in email, I mean, and then sometimes
Speaker 8: things people will say, oh, but you know, I sent
Speaker 8: that like three days ago, and then sometimes it will
Speaker 8: eventually show up, but mostly it doesn't. I'm looking at
Speaker 8: the at the email now, so we've got June twenty seventh,
Speaker 8: but I know that things have been sent today, not received.
Speaker 8: There's nothing there. And it goes back from from yesterday
Speaker 8: to June fourteenth. Then all of a sudden, it goes
Speaker 8: back to September of twenty four then.
Speaker 1: Hang on, hang on twenty three. What are you using
Speaker 1: to access this email?
Speaker 7: Me?
Speaker 1: Yahoo like mail dot Yahoo dot com. Yeah, okay, And
Speaker 1: so you're saying, are you out of storage by any
Speaker 1: chance on this email?
Speaker 8: I don't think so, because it's not just a matter
Speaker 8: of not getting anything but the things then some things
Speaker 8: have ended up in the trash that were never put
Speaker 8: in the trash, things that were sent, you know, like
Speaker 8: somebody sends something. Instead of it going into the inbox,
Speaker 8: it goes into the trash.
Speaker 1: Okay, Well, okay, well that's it's just.
Speaker 2: It's a mess.
Speaker 8: It's all mixed up.
Speaker 1: Okay.
Speaker 8: And it says if you scroll down to the end,
Speaker 8: it says, looking for older messages, try checking the old tab. Yeah,
Speaker 8: I've done that. It makes no difference. Well there, we're
Speaker 8: not getting nothing's coming through.
Speaker 1: So if I send you an email, you're not receiving it. Correct, Okay,
Speaker 1: all right. It sounds to me that it sounds like
Speaker 1: you have reached your storage limit. Perhaps on your email
Speaker 1: it looks like okay, So what I would do is
Speaker 1: in Yahoo Mail click settings more settings, and then it'll
Speaker 1: show you how much storage you're using on the bottom
Speaker 1: left side of the settings page. That is what I
Speaker 1: would check Number one first. Now, the file of the
Speaker 1: emails not being sent or received. That's a problem because obviously,
Speaker 1: if you're using the web version of Yahoo Mail, there
Speaker 1: shouldn't be any reason why that would be happening except
Speaker 1: for the fact that you're over your storage and it's
Speaker 1: just stopped working. That's the only thing I can think
Speaker 1: of on that aspect of things. When it comes to
Speaker 1: things going into different folders or the trash or spam,
Speaker 1: I mean, that's pretty common. I would check to see
Speaker 1: if you have any filters set up on your Yahoo
Speaker 1: Mail that would be routing that email into the trash.
Speaker 1: It could be coming from someone that you blocked at
Speaker 1: some point. It could be you set up a filter
Speaker 1: and it's now just finding that email and it's going
Speaker 1: into that area. So I would check the filters as well.
Speaker 1: I would also go through and just look for big
Speaker 1: attachments on your emails, and you can delete a couple
Speaker 1: of those and hopefully free up some storage space. But
Speaker 1: I have not heard of a widespread Yahoo Email issue
Speaker 1: with it not working. I mean, millions upon millions of
Speaker 1: people use Yahoo Mail. I know it's not perfect. Believe me,
Speaker 1: I'm not sitting there. I'm not sitting here, you know,
Speaker 1: defending them. And they did do a giant redesign of
Speaker 1: their mail, and they're also doing AI now in their email,
Speaker 1: and so all of these things could be coming together
Speaker 1: for a perfect storm, Naomi, and that's what's causing some
Speaker 1: of these little issues. But it sounds like the things
Speaker 1: that you're describing, a lot of it may have to
Speaker 1: do with the storage, a lot of it may have
Speaker 1: to do with filters, a lot of it may have
Speaker 1: to do with the spam filtering. And so I think
Speaker 1: at the end of the day, the main thing that
Speaker 1: you want to work on your email is that when
Speaker 1: you send me an email, it goes through, and when
Speaker 1: I send you an email, it goes through. So you
Speaker 1: need to figure out why that aspect of your Yahoo
Speaker 1: mail is not working. And that is the number one
Speaker 1: priority right now. So I check the storage, see if
Speaker 1: you're over your limit that number one, and then you
Speaker 1: can begin to figure out all these other little pieces.
Speaker 1: But I feel your frustration. I get it. I understand
Speaker 1: sometimes these things seem really tricky and tough, but then
Speaker 1: it's something that's very simple that is happening. And believe me,
Speaker 1: I've found. I go into my spam now on a
Speaker 1: regular basis, I'm on Gmail and I go in my
Speaker 1: spam all the time. And I'm right here actually looking
Speaker 1: at my spam and someone that just heard us talking
Speaker 1: about something on the show sent me an email and
Speaker 1: it just went right to my spam. And by the way,
Speaker 1: it came from a Yahoo email address. So I don't know.
Speaker 1: Maybe there's some conspiracy theory, but that's the way. That's
Speaker 1: the way it happens sometimes. Good question. Hopefully you get
Speaker 1: that figured out, Naomi, keep me posted, send me an
Speaker 1: email if you can, and tell me if it works.
Speaker 1: We may not have Bobo for the rest of the show.
Speaker 1: I think he just just lost it. I'm being serious,
Speaker 1: you know. If she can send me an email here
Speaker 1: hello at richontech dot TV. If it doesn't come through, Naomi,
Speaker 1: I will check on you in a couple of days.
Speaker 1: Was dirty one am I favor? Hey, rich I'm having
Speaker 1: a problem with my email. I can't send my email. Well,
Speaker 1: send me an email. Let me know how it's going.
Speaker 1: What's she gonna do? Send me a smoke signal? I mean,
Speaker 1: come on, she's got to send an email. Go to
Speaker 1: the website. Rich On tech dot TV. You can submit.
Speaker 1: That's why I give people options on the website. They
Speaker 1: can send a direct email or maybe if your email
Speaker 1: is not working, you can use the form. Samsung getting
Speaker 1: ready to show off their foldables July ninth, that's when
Speaker 1: we are going to see the new foldables that they
Speaker 1: have in store. I cannot believe it's been a year
Speaker 1: since I went to Paris last year and saw the
Speaker 1: last foldables. Now we've got the fold seven, expected to
Speaker 1: be thinner than last year, external screen wider, thankfully, that's
Speaker 1: the main thing. This needed camera could get an upgrade
Speaker 1: to two hundred megapixels, a first for a foldable. Then
Speaker 1: you've got the z Flip seven, larger three point six
Speaker 1: inch cover display outside wrapped around the camera lens. And
Speaker 1: you know, the big thing about these is that Samsung
Speaker 1: keeps keeps teasing the idea of this ultra foldable. So
Speaker 1: they came out with that Galaxy Edge, which had the
Speaker 1: ultra kind of camera, right that two hundred megapixel camera.
Speaker 1: Now they're hinting at an ultra foldable. They're really getting
Speaker 1: a lot of mileage out of this two hundred megapixel
Speaker 1: camera lens, that's for sure. But the idea is that, look,
Speaker 1: you don't have to make sacrifices. You choose the form
Speaker 1: factor that you want, and you can still have a
Speaker 1: really good experience on this phone. So again, foldables have
Speaker 1: not gotten a ton of traction. Here in the US,
Speaker 1: it's growing, but it's a very small percentage of what
Speaker 1: Samsung does. And in the rest of the world they're
Speaker 1: pretty popular because you've got so many options from all
Speaker 1: these different brands. But here in the US, you've got
Speaker 1: either Google or Samsung. That's it. And the Samsung ones
Speaker 1: have been good, but they haven't been great as an alternative.
Speaker 1: Like if you're someone like me who wants a lot
Speaker 1: out of their phone, the foldable is great, but only
Speaker 1: in a couple of aspects, not all aspects. And so
Speaker 1: we'll see what happens July ninth. This is happening in Brooklyn,
Speaker 1: New York. And you know these are gonna be expensive.
Speaker 1: Foldables are still very, very pricey. That's the main drawback
Speaker 1: to them is that they are not cheap. We're going
Speaker 1: to break. I got a okay, we're gonna we're gonna Okay,
Speaker 1: before we go to break, let me tell you about
Speaker 1: this real quick spectrum raising prices on TV and internet,
Speaker 1: according to Cordcuttersnews dot com, two dollars a month price
Speaker 1: hike for Legacy Internet plans, five dollars a month increase
Speaker 1: on Spectrum select TV plans. Spectrum says rising costs and
Speaker 1: infrastructure and network maintenance is what they need to pay for.
Speaker 1: That's why. Let's see they had a three dollar apparently
Speaker 1: monthly price increase earlier this year. I don't know about
Speaker 1: that one. I can't remember that one.
Speaker 5: Uh.
Speaker 1: But they also added a new perk Hulu, so I'll
Speaker 1: tell you about that when we come up after break,
Speaker 1: but price changes take effect after July twenty twenty five.
Speaker 1: Don't be surprised if you see that two dollars five
Speaker 1: dollars on your bill. Eighty eight rich one O one
Speaker 1: eighty eight seven four to two four one zero one.
Speaker 1: More rich on Tech coming your way right after this.
Speaker 1: Welcome back to rich on Tech, rich DeMuro here hang
Speaker 1: out with you talking technology at triple eight rich one
Speaker 1: on one eighty eight seven four to two, four to
Speaker 1: one zero one. If you're not following me on social
Speaker 1: media at rich on Tech on Instagram, I'm about to
Speaker 1: post a new scam email that Steve listener Steve sent
Speaker 1: me these things are wild. I am seeing more and
Speaker 1: more now of these scam emails that you click a
Speaker 1: link and it doesn't just bring you to a malicious website,
Speaker 1: It actually downloads a malicious file to your computer directly.
Speaker 1: I mean, that is wild. That is something that I've
Speaker 1: only seen once before. But this is really really scary stuff.
Speaker 1: So I'll post that to my Instagram at rich on Tech.
Speaker 1: I'm hitting post right about now. There it is. Let's
Speaker 1: go to Bonnie in Charleston, South Carolina. Bonnie, what's up?
Speaker 6: Rich I need to.
Speaker 9: Know if you can help me or I need to
Speaker 9: call an exorcist.
Speaker 1: Oh my gosh, I love it already. What's happening?
Speaker 7: Okay?
Speaker 9: So I am in an Alexa freak. I listened to
Speaker 9: all my radio you, especially on my Alexak the other day.
Speaker 9: All of a sudden, she starts talking to me in
Speaker 9: a very low voice. I had to put my ear
Speaker 9: close to the echo to hear her. It was some
Speaker 9: woman who was doing some writing. She was talking about
Speaker 9: what she was going to write and how she was
Speaker 9: going to punctuate it, and I tried to listen. Of course,
Speaker 9: I called my husband over. He thought it might have
Speaker 9: been the lady that might have died in the house
Speaker 9: before we bought it off. And I'm wondering, had you
Speaker 9: ever heard of these alexas maybe picking up some bluetooths
Speaker 9: stuff from someone else's home, or information of somebody else talking.
Speaker 1: I have not looking up hold on, I got to
Speaker 1: search how to exorcist an alexa? You know this is
Speaker 1: a new one to me. Now here's the thing. I
Speaker 1: have heard stories about these echo speakers going a little
Speaker 1: nutty and people hearing things from them. How certain are
Speaker 1: you that you heard or something coming out of the
Speaker 1: speaker and not somewhere else around the house or another source.
Speaker 9: You know, this is very weird, Rich, because now I'm
Speaker 9: losing you. So now I'm really scared.
Speaker 1: Oh my gosh, how long have you had this echo?
Speaker 6: Oh?
Speaker 9: This is an old one. I've had this one probably
Speaker 9: for maybe eight or nine years. I've got all the
Speaker 9: new ones too, but this is the old tower one,
Speaker 9: the very first one that I got, and and so
Speaker 9: it's been it's been a while.
Speaker 1: So you would you would consider it an old soul?
Speaker 7: Uh?
Speaker 1: Oh, do we lose her? Do we lose Bonnie? Well,
Speaker 1: here's the deal. Bonnie I'm concerned. I am if your
Speaker 1: if your device is kind of acting a little odd.
Speaker 1: I mean, I guess my solution would be to do
Speaker 1: a factory reset. But personally, I mean, I mean, unless
Speaker 1: you're not scared of this thing, I would I would
Speaker 1: see if it happens again. And you know, I will
Speaker 1: tell you these speakers that listen all the time, they
Speaker 1: do kind of have some interesting and odd reactions to
Speaker 1: things that happen in your home. So the sort of
Speaker 1: sane solution, or I guess explanation would be that it
Speaker 1: heard it thought it heard a keyword, you know, like alexa,
Speaker 1: and it activated and it played something that was some
Speaker 1: sort of audio that you heard, whether it was a podcast,
Speaker 1: whether it was a radio show, whether it was some
Speaker 1: piece of audio or information. That is my guess. Maybe
Speaker 1: you were talking about ghost stories in your home. Maybe
Speaker 1: you're talking about something related, and it fired up a
Speaker 1: podcast about that, and people on that podcast were talking
Speaker 1: very quietly about that. That's sort of the logical explanation.
Speaker 1: The other side of me says, get this thing out
Speaker 1: of your house with a long stick and and literally
Speaker 1: bury it. That's that's that's the other side of me
Speaker 1: telling you I mean like make sure, like pull the
Speaker 1: power plug. I would pull out the insides. Whatever you
Speaker 1: can do to make sure this thing does not come
Speaker 1: back to life. You've had it for nine years. I
Speaker 1: think that's a pretty long run. But yeah, I mean
Speaker 1: the other thing you do is just see if it
Speaker 1: happens again. You know, you don't have to do you
Speaker 1: have to go that extreme. You just see if it
Speaker 1: happens again. Oh my gosh, what's happening here? What is
Speaker 1: what is? Oh my gosh? Okay eight to eight rich
Speaker 1: one on one eight eight eight seven four to two
Speaker 1: four one zero one. Yeah, these things, I'm telling you
Speaker 1: these speakers last night house. Actually, I was trying to
Speaker 1: use my Google you know, I was like, hey Google,
Speaker 1: and it kept I had my phone right in front
Speaker 1: of me, and it kept firing the speaker that was
Speaker 1: like ten twenty feet away, and so I kept getting
Speaker 1: closer closer to my phone. I'm like, hey Google, and
Speaker 1: it just kept doing the speaker for the response. I'm like,
Speaker 1: this is insane, like what is happening here? But I
Speaker 1: did something kind of wild. I pulled out an old
Speaker 1: Pixel eight pro which has been sitting collecting dust for
Speaker 1: you know, probably a year and a half. Now, let's
Speaker 1: see when did that? When did Pixel Pixel eight pro
Speaker 1: launch date? Release dates? Let's see when that came out
Speaker 1: October twelfth, twenty twenty three. Fired it up, turned it on,
Speaker 1: did the software update? The thing still works perfectly. Don't
Speaker 1: get rid of your old phone unless you have a
Speaker 1: reason to upgrade. These things last for effort. All right,
Speaker 1: coming up, we're going to talk about some of the
Speaker 1: most annoying things people do online and with technology. Right here,
Speaker 1: I'm rich on Tech. Welcome back to rich on Tech.
Speaker 1: Rich DeMuro here hanging out with you, talking technology. Just
Speaker 1: taking a look at the emails we're getting today. Not
Speaker 1: one from Naomi yet, but I think she's still working
Speaker 1: on that. We've we've heard of exorcists. I mean apparently
Speaker 1: exorcists is like there's stuff taking over email, stuff taking
Speaker 1: over the Alexas. I don't know what's happening here today,
Speaker 1: but we have a fun topic right now. We've got
Speaker 1: Mark yarn from executive features editor for PC mag Mark,
Speaker 1: Welcome to the show.
Speaker 4: Thanks Rich thanks for having me on.
Speaker 1: Appreciate it. So you recently wrote an article about tech etiquette,
Speaker 1: and this is one of my biggest pet peeves. I've
Speaker 1: been covering technology for a long time. I'm sure some
Speaker 1: people think that I'm rude sometimes I'm looking at my
Speaker 1: phone whatever, But I've got a lot of thoughts on
Speaker 1: what other people do. And what was your biggest finding
Speaker 1: about Number one, device snooping, Well.
Speaker 2: Device snooping was interestingly, we surveyed two thousand adults in
Speaker 2: the US, and ninety two percent of them said it
Speaker 2: was unacceptable to snoop on a friend or a family
Speaker 2: member's device. But that goes down to eighty four percent
Speaker 2: when you're talking about a partner's device. So there's there's
Speaker 2: obviously slightly different sets of rules for some people when
Speaker 2: it when it comes to a lover as opposed to
Speaker 2: a loved one, I suppose, and then even more granular,
Speaker 2: one in four millennials think it's acceptable to snoop through
Speaker 2: a partner's device. So that's like, you know, twenty five
Speaker 2: percent of millennials think it's okay, oh wow.
Speaker 1: So that yeah, they so basically all if you're what
Speaker 1: is a millennial, I don't even know, is that like
Speaker 1: what what ages?
Speaker 2: Let's say slightly yeah, they're probably in their thirty slightly
Speaker 2: older than I'm Gen X, But they're slightly older than
Speaker 2: when gen Z, so they're the generation up.
Speaker 4: So oh thank you, thank you.
Speaker 1: Yes, so right in that things that would be acceptable,
Speaker 1: right like okay, answer my phone, do this whatever, airing
Speaker 1: like your pin code with your you know, your spouse
Speaker 1: or whatever. I think I think you are giving up
Speaker 1: a level of privacy because you know that they can
Speaker 1: access your phone. But I think the assumption for some
Speaker 1: people would be that you're only going to use that
Speaker 1: for the things that would be acceptable, right like okay,
Speaker 1: answer my phone, do this whatever, not just like full
Speaker 1: on look through my phone.
Speaker 2: I mean I would I would guess that would be
Speaker 2: the hopeful arrangement between two people to two adults.
Speaker 4: But you never know, you never know.
Speaker 2: I mean, I think some of it speaks to I mean,
Speaker 2: you know, I talked to a couple of etiquette experts
Speaker 2: for this article that was based on the survey we
Speaker 2: did and which you can be at a PC mag
Speaker 2: dot com and what people are you know. What the
Speaker 2: etiquette experts seem to say was that you know, I mean,
Speaker 2: obviously you probably your family and friends, you've known them
Speaker 2: for a lot longer, perhaps than you're your current person
Speaker 2: you're dating, so they're a little more sacrosanct as far
Speaker 2: as looking through their device. You know, we've all heard
Speaker 2: the horror dating horror stories and people having you know,
Speaker 2: cheating and having multiple partners you know which is which
Speaker 2: is fine, but not in a non consenting way. So
Speaker 2: you know, I think there's a level and a plus.
Speaker 4: This is somebody you don't know.
Speaker 1: What about kids though, I mean, if you have a kid,
Speaker 1: don't you think it's tell.
Speaker 4: Them, Oh, you're not gonna tell.
Speaker 1: No when I'm home alone. Oh my gosh, when I'm
Speaker 1: home alone all day long. My kids iPads. My kids,
Speaker 1: as long as they're under my roof, is his old
Speaker 1: man to Hero. Now you're under my roof, you're under
Speaker 1: my rules.
Speaker 4: Okay, Well, as long as there's that understanding, I tell them, Oh,
Speaker 4: you're not gonna tell.
Speaker 1: No when I'm home alone. Oh my gosh, when I'm
Speaker 1: home alone all day long. My kids iPads are going
Speaker 1: off with all these texts they're in. You know, these
Speaker 1: kids are in group chats with their entire class at school.
Speaker 1: I mean, it's it's a whole different world than when
Speaker 1: I was growing up, right Like for me, I was
Speaker 1: just wondering what all the cool kids were doing. Now
Speaker 1: they're all texting in a group chat.
Speaker 2: For half, about fifty of US adults say that sending
Speaker 2: and receiving a text or email written by chat gypt
Speaker 2: or another generative AI is unacceptable. So that's about you know,
Speaker 2: a little over half. But millennials and Gen z are
Speaker 2: far more accepting that. They're a little more than half
Speaker 2: of them think that it is okay. We're using chat
Speaker 2: ept and you know text.
Speaker 5: By chat.
Speaker 10: Uh.
Speaker 4: They've they've latched.
Speaker 2: Onto it, especially since their school age, and probably can
Speaker 2: get away with, you know, or maybe not get away
Speaker 2: with writing their papers.
Speaker 1: Let's let's don't write your papers with that. So I
Speaker 1: I've started doing this, So I use chatch ebt as
Speaker 1: my co pilot for a lot of things, and I
Speaker 1: get a lot of emails from people. But what I
Speaker 1: found is I can say, I use like voice to text,
Speaker 1: and I will say what I want to as my
Speaker 1: high and then chat chip just polishes it up and
Speaker 1: it like makes it sound a lot nicer than me
Speaker 1: saying yeah, toggle that switch off on your computer. Like
Speaker 1: I can just say that, and chat chibt will say,
Speaker 1: like thanks for writing, and then it'll say what I
Speaker 1: said and just put it into a nicer format. So
Speaker 1: to me, it's just polishing. It's just like a better
Speaker 1: version of me, right, Like, I'm sure quick.
Speaker 4: You're outsourcing your plate.
Speaker 1: In this basically yeah, pretty much. When it gets too flowery,
Speaker 1: When it gets too flowery, I'm like, no, chat chi
Speaker 1: t Like, let's make that I'm not that nice bobo nos, Okay, then.
Speaker 2: What about I'm sorry, I just wanted to add. But
Speaker 2: the thing with this is obviously we've only you know,
Speaker 2: had generative AI really in the popular conscioustes for a
Speaker 2: couple of years. Now in within you know, five years,
Speaker 2: ten years, you know this this could be skewed, Like
Speaker 2: you know, eighty percent people think it's okay. I mean
Speaker 2: if if you're like on the run and something and
Speaker 2: I get it, well, I would object. I'm a writer,
Speaker 2: so I object to anyone using chat GPT to pump
Speaker 2: up your prose.
Speaker 1: But Mark, I ran your article through through our CHATCHYBT
Speaker 1: checker and it was like nine percent CHATTYBT. No, I'm
Speaker 1: just kidding. Oh my god, but you heard that story
Speaker 1: of that writer who you know, so many writers are
Speaker 1: using this that they're not fact checking, and it's like
Speaker 1: it's a problem. I mean, CHATBT says things that are
Speaker 1: true and not true in the same exact way, and you,
Speaker 1: if you don't know any better, take it as truth.
Speaker 1: And that's the problem with all these things. So you
Speaker 1: got to be very careful. All right, phone, you story
Speaker 1: in a conversation? What about that? Like you know, I
Speaker 1: see this all the time, someone's telling a story and
Speaker 1: the person just looking at their phone.
Speaker 4: Right, are you looking at your phone?
Speaker 2: I can't see you, Okay, looking at you consideration.
Speaker 4: I appreciate that. Well, oh there you are.
Speaker 2: So seventy five percent of US adults say this is unacceptable,
Speaker 2: but as you would expect, gen Z find it is okay.
Speaker 2: And that's because they're like digital natives. This is like
Speaker 2: digital first, like you know, obviously, and I don't like
Speaker 2: to paint gen Z with a broadbrush or anything, but
Speaker 2: you know, they're generation infamous for not like wanting to
Speaker 2: actually pick up the phone and talk to anyone. So
Speaker 2: texting is like a more immediate way of that.
Speaker 4: Yeah, but I'm.
Speaker 1: Talking to someone. This is when they're talking to someone.
Speaker 1: So if you're at dinner, yeah, you're.
Speaker 2: At dinner and you're texting, that's ridiculous. Like I I've
Speaker 2: probably been guilty of that one. I'm not gen z,
Speaker 2: but I've been guilty of that one myself, with much
Speaker 2: to the chagran in my wife.
Speaker 1: But yeah, okay, here's here's here's another side of this.
Speaker 1: This is my biggest pet peeve. When I'm talking to
Speaker 1: someone and I understand we have smart watches, but it's
Speaker 1: like you're literally getting a message on your smart watch
Speaker 1: and you're looking at it the whole time, like every
Speaker 1: ten seconds while I'm talking you. I'm sorry, but if
Speaker 1: I'm talking to you, I want your attention. That's the bottom.
Speaker 4: N No, I don't blame you. I don't blame you.
Speaker 4: The watch thing.
Speaker 2: Yeah, that's like you can do it like more immediately,
Speaker 2: and mean I wouldn't say surreptitiously because it's pretty obvious
Speaker 2: what you're doing. But there's less, there's less I have
Speaker 2: to at least pick up the phone from the table,
Speaker 2: and you know, with the wrist, I just I can
Speaker 2: just flick it and then there it is.
Speaker 1: So what I do is I just say to the oh, yeah,
Speaker 1: I'll just say I'll wait, That's what I say. I
Speaker 1: just look at them right in the eyes, I go,
Speaker 1: oh wait, and it's you know, it's just I mean,
Speaker 1: obviously depends who it is. I probably wouldn't do that
Speaker 1: with my boss, but like you know what I mean,
Speaker 1: like it, it depends who the person is if you
Speaker 1: have a good relationship with them. And here's the thing.
Speaker 1: We are human. We are supposed to connect as humans,
Speaker 1: and I really believe that, especially in this world of
Speaker 1: like oversaturation with social media and flipping through TikTok and
Speaker 1: all this nonsense that people do on a daily basis,
Speaker 1: when you are with another human, give that human the
Speaker 1: respect of being there with them, because that is probably
Speaker 1: the most magical part of life we have left. Like
Speaker 1: everything else is just like you know, AI generated stuff
Speaker 1: everywhere you go. So when you're with a human, give
Speaker 1: the respect to that human. All right. Finally, speakerphone usage.
Speaker 1: This is another one. You see people talking on their
Speaker 1: phone or listening to music just out and about.
Speaker 2: Yeah, I mean, eighty two percent of people find that
Speaker 2: playing music out loud without headphones such should be the
Speaker 2: point we make here, which is just rude, you know,
Speaker 2: is unacceptable. I mean I live in New York City.
Speaker 2: I take the subway. There are people doing this all
Speaker 2: the time, you know, just keeping that. I mean, the
Speaker 2: subway is probably not the harst or you've heard on
Speaker 2: the on the local news, but it's it can definitely
Speaker 2: be irritating with somebody who's listening or speaking on speakerphone
Speaker 2: and about like you know, three quarters of people find
Speaker 2: this unacceptable for like doing FaceTime or a phone call
Speaker 2: on speakerphone and like the in the growth three store
Speaker 2: or something. I find it highly annoying, but you know
Speaker 2: a quarter of the people don't see them to have
Speaker 2: a problem. I mean, obviously the rules are always changing
Speaker 2: when you're the one doing the action usually, so like
Speaker 2: if you do it, you might be annoyed by other
Speaker 2: people doing it, but when you know you're the one,
Speaker 2: you know, it's just a minor inconvenience.
Speaker 1: But for else around me, I've I've seen, like when
Speaker 1: I'm out on a run, like some people will be
Speaker 1: driving by on their bike or riding by in their bike.
Speaker 1: They'll have like a boom box like on their bike,
Speaker 1: or they're on a hike and they just listen to
Speaker 1: their music out loud, and I'm kind of like, you know,
Speaker 1: if you're just passing me, it's fine, but if we're
Speaker 1: like together the whole time, that's definitely not ideal. Mark.
Speaker 1: We're gonna leave it there. Mark y Arm at PCMag
Speaker 1: dot com. The article is gen z and boomers agree
Speaker 1: this is the rudest thing you can do with your smartphone.
Speaker 1: Check it out on a screen near you. Thanks for
Speaker 1: joining me today, Mark, Thanks so much.
Speaker 4: Rich stay off your phone.
Speaker 5: All right.
Speaker 1: Coming up, we're going to talk about a major car
Speaker 1: rental company using AI to bill you for even the
Speaker 1: tiniest scratches. That's coming up right here are rich on Tech.
Speaker 1: Welcome back to rich on Tech. Eight eight eight rich
Speaker 1: one oh one eight eight eight seven four to two
Speaker 1: four one zero one. If you have a question about technology,
Speaker 1: give me a call. Lines are open. Let's go to
Speaker 1: Susie in Temecula. Susie, what's up? You're on with Rich Goody?
Speaker 11: So, Wendy are going to be traveling around in our
Speaker 11: fifth will My boyfriend still works, but we need some
Speaker 11: sort of a mobile internet that can go with us,
Speaker 11: that has more power than your regular phone hot spot.
Speaker 1: Okay, whoa, oh, what's happening there? So you want you
Speaker 1: basically want a way to keep in touch in the
Speaker 1: fifth wheel.
Speaker 11: With the computer.
Speaker 1: Okay, but you don't you don't want to use your
Speaker 1: phone's hot spot because I mean, it just it's not
Speaker 1: going to.
Speaker 7: Be enough power.
Speaker 11: Okay, I don't know what the wording is, but we
Speaker 11: need something a little stronger.
Speaker 1: Okay, Now what are you going to be doing with this?
Speaker 1: What are you going to be doing with the internet.
Speaker 11: He's going to be working online on his work program.
Speaker 1: Okay, all right, well, look there's I mean, your hot spot.
Speaker 1: Ninety nine percent of the time. If you're looking for
Speaker 1: the cheapest way to do this, hot spot is going
Speaker 1: to be the cheapest, easiest way to do it. If
Speaker 1: you don't want to use that, and I would say,
Speaker 1: you know, I would say try the hot spot because
Speaker 1: you'd be surprised how well they work nowadays, especially with
Speaker 1: you know that the networks are really good, the signals
Speaker 1: are really good, the speeds are really good. So I
Speaker 1: would say, if you upgraded your plan on Verizon or
Speaker 1: T Mobile AT and T to give you the most
Speaker 1: hot spot, like one hundred gigs, usually it's pretty good.
Speaker 1: It works really well. Now, if you don't want to
Speaker 1: do that, what I'd recommend as an alternative is one
Speaker 1: of these five g home systems. So the two that
Speaker 1: I would look AT is from Verizon and also T Mobile.
Speaker 1: So Verizon is called five G Home Internet. T Mobile
Speaker 1: is Let's see, let's see what there's is called home
Speaker 1: Internet five G very simple similar. So what you do
Speaker 1: is you buy this little box. It's basically a more
Speaker 1: powerful hot spot, so it grabs the cellular signal in
Speaker 1: from the air and then it broadcasts it out as
Speaker 1: a Wi Fi signal. So Verizon is you know, they're
Speaker 1: advertising pretty good prices on these things, and so you
Speaker 1: can get a really good price based on where you
Speaker 1: are and what you're doing, and there's no contracts or
Speaker 1: anything like that. So I would check to see Verizon.
Speaker 1: You have to check it at your home address see
Speaker 1: if they offer it, and then you also have to
Speaker 1: check to see if you can use it in a
Speaker 1: mobile setting. Back in the day, they weren't really allowing
Speaker 1: people to do that. I think it's that's been lifted
Speaker 1: a little bit. But just call them to make sure
Speaker 1: that if you using this around town and in different places,
Speaker 1: they're not going to cut you off. But you've got
Speaker 1: basically very similar services. AT and T offers one. But
Speaker 1: I would not recommend even looking into that because theirs
Speaker 1: is in very very limited areas. T Mobile and Verizon
Speaker 1: T Mobiles in the most. I would say Verizon's in
Speaker 1: the second most, and then AT and T is like
Speaker 1: just barely there. So that for some reason they're only
Speaker 1: offering it really where they don't have fiber Internet or
Speaker 1: in places where they just I don't know why they're
Speaker 1: not just offering it everywhere, but I would look at
Speaker 1: those two, So you can go to T Mobile five
Speaker 1: G Home Internet, Verizon five G Home Internet. And then
Speaker 1: the third way obviously is Starlink, and that is satellite Internet.
Speaker 1: So Starlink is going to give you a connection no
Speaker 1: matter where you are in the US, as long as
Speaker 1: you have a clear view of the sky. It's probably
Speaker 1: going to be your most expensive option out of all
Speaker 1: of these. But they do have a new one called Rome,
Speaker 1: which is you know, you can connect anywhere while traveling.
Speaker 1: And so let's let's see how much that is. So
Speaker 1: if I go on their website, Yeah, so the the
Speaker 1: just to get the equipment is going to be four
Speaker 1: hundred dollars plus taxes, and then you're gonna pay Let's see,
Speaker 1: looks like it's about fifty dollars a month for fifty gigabytes.
Speaker 1: If you want unlimited, it's one hundred and sixty five
Speaker 1: a month, so you're talking four hundred dollars for the
Speaker 1: actual starlink Starlink Minikit fifty dollars a month for the service,
Speaker 1: So that's the most expensive option, but it's gonna be
Speaker 1: the most thorough, and it's gonna get you signal everywhere,
Speaker 1: and it's probably gonna be the fastest. So again, just options, many,
Speaker 1: many options here. Those are the three that i'd recommend hotspot.
Speaker 1: Try that first. You'd be surprised. You'd be surprised if
Speaker 1: the hotspot works. The downside of all these things is
Speaker 1: let's see here, can I think of a downside? Not really.
Speaker 1: As long as they allow you to go on the
Speaker 1: on the road with these things, you'll be fine and
Speaker 1: you can get that connection. The other thing is Amazon
Speaker 1: On is set to start their satellite internet later this year.
Speaker 1: So at some point they said it's going to be
Speaker 1: by the end of the year. Now what does that
Speaker 1: mean exactly, We don't know. It could be one one
Speaker 1: plan by December, but I wouldn't look into that. But
Speaker 1: that's going to be called Project Kuiper, and that's going
Speaker 1: to be launching later this year, so there's gonna be
Speaker 1: a little little competition for Starlink towards the end of
Speaker 1: the year. Susie and Temecula, thanks so much for the
Speaker 1: call today. I appreciate it. I hope you have fun.
Speaker 1: They're out on the road Hurts now using AI to
Speaker 1: scan your car for scratches. They've got AI damage scanners
Speaker 1: at over one hundred major airports this year. They're rolling
Speaker 1: them out starting with Atlanta. This is from the blog
Speaker 1: view from the wing. Cars get scanned at return using
Speaker 1: high tech UVI portals kind of like an MRI, but
Speaker 1: for vehicles. Detects tiny issues, uneven tire wear, windshield hairline cracks,
Speaker 1: small scuffs, so I think this is probably for the
Speaker 1: benefit of the car maintenance, but also they can bill
Speaker 1: you if there's an issue. One customer got a four
Speaker 1: hundred and forty dollars bill for a one inch scuff,
Speaker 1: two hundred and fifty dollars for repairs, one hundred ninety
Speaker 1: dollars in fees. Uh wow. Hertz is offering a small
Speaker 1: discount if you pay first, but if you dispute the charge,
Speaker 1: the clock keeps tipping ticking. That's amazing. Customers are being
Speaker 1: caught off guard. Best advice take photos or video of
Speaker 1: your rental when you pick it up and you drop
Speaker 1: it off. That is great advice. Eighty eight rich one
Speaker 1: O one eighty eight seven four to two four one
Speaker 1: zero one. Get those calls in. Welcome back to rich
Speaker 1: on Tech Rich DeMuro here hang out with you talking
Speaker 1: technology at triple eight rich one oh one. That's eight
Speaker 1: eight eight seven four to two four one zero one.
Speaker 1: Coming up this hour, we've got Todd Weaver, founder and
Speaker 1: CEO of Purism. They are a mobile phone company that's
Speaker 1: making privacy first phones and they also make a phone
Speaker 1: completely in the US, so it'd be an interesting conversation
Speaker 1: with Todd. Notice there was a Wall Street Journal article
Speaker 1: about him as well, So making the rounds right now.
Speaker 1: This was really interesting. I'll get to the phone lines
Speaker 1: in just a second here, but this was really interesting
Speaker 1: and I think it's a reason why you got to
Speaker 1: be very careful about your phone. The spark Kitty is
Speaker 1: malware that quietly steals photos from iPhones and Android devices.
Speaker 1: It was delivered via malicious apps in Google Play, Apple
Speaker 1: App Store, and trojanized versions of TikTok. Now here's the
Speaker 1: thing on Android, it used hidden code in apps on
Speaker 1: iOS because you might be thinking, rich doesn't iOS have
Speaker 1: a closed, you know, app store that you know you
Speaker 1: can't just install anything on there. They went around that.
Speaker 1: So if your company you can get there's these little
Speaker 1: there's a way that you can install apps on your employees'
Speaker 1: iPhones enterprise pro system, and they snuck that in through there.
Speaker 1: So I mean the point is these hackers will figure
Speaker 1: out ways of getting around all of the rules. And
Speaker 1: so the reason I tell you this because I don't
Speaker 1: think you have this on your phone, but this software,
Speaker 1: once it got on people's phones, it seeked out screenshots
Speaker 1: basically of anything that might be important sensitive information, financial information,
Speaker 1: especially crypto wallet seed phrases. These are basically the backup
Speaker 1: phrase that you use to get into your crypto wallet
Speaker 1: and you have to save that in a safe place.
Speaker 1: What do most people do They take a screenshot of it. Well,
Speaker 1: who would have thought that this app would come through
Speaker 1: and look through all your pictures to try to find
Speaker 1: any of this information. So number one, only download apps
Speaker 1: from trust to developers. Now, if you know what you're
Speaker 1: doing on Android, you know that you can sideload apps
Speaker 1: on there. You can sideload what's called an ape. I
Speaker 1: do it. I know other people do it, but it's
Speaker 1: something that you have to be very careful about if
Speaker 1: you don't know what you're doing. On iPhone, it's very
Speaker 1: tough to install an app that's outside the app store.
Speaker 1: But we've seen examples of apps in the app store
Speaker 1: that are not so good. So be careful and then
Speaker 1: review permissions carefully. And this is why your phone says this.
Speaker 1: If you've noticed on both iPhone and Android, when you
Speaker 1: install an app that wants access to your photo library,
Speaker 1: it now says access to all photos or access to
Speaker 1: limited photos. Now I get it. If you say limited photos,
Speaker 1: it's a pain. Every time you want to feed a
Speaker 1: photo into that app, you have to press the photo
Speaker 1: and select it. Versus some apps. You know, if you're
Speaker 1: using a cloud backup back app, of course you want
Speaker 1: to have access to all your photos. But the point
Speaker 1: is if you're using a random app. Let's say you
Speaker 1: download an app like an AI app that turns your
Speaker 1: photo like it takes a picture of you and turns
Speaker 1: it into like a clown or whatever you want. Right
Speaker 1: for that app, would I would use the option that
Speaker 1: says allow limited app access to my photo library. You
Speaker 1: don't want it to have access to every picture in
Speaker 1: your photo library. That's what these things can do. They
Speaker 1: can scan all of them. And we've heard about apps
Speaker 1: scanning photo libraries for things like metadata and using that information.
Speaker 1: So you have to be very, very careful about the
Speaker 1: permissions you give on your phone. It used to be
Speaker 1: when an app was downloaded, it just had carte blanche.
Speaker 1: It could do whatever it wanted. Now, if you notice,
Speaker 1: the operating systems are locking down apps more and more
Speaker 1: to just be able to do certain things. Get your location, oh,
Speaker 1: precise location, approximate location, location all the time, just sometimes photos,
Speaker 1: all photos, some photos, so all contacts, some contacts. There's
Speaker 1: a reason behind the madness for all of this stuff.
Speaker 1: Let's go to Mary in Winchester. Marry your on with rich.
Speaker 10: On Highrich thanks for taking my call. I hope that
Speaker 10: you don't have to done this down too much for me.
Speaker 10: I'm not super tech savvy, but I'm having an issue.
Speaker 10: I just from an iPhone eight to the iPhone sixteen
Speaker 10: and ever since then, I can't seem to connect the
Speaker 10: car play.
Speaker 1: Okay, Apple car Play in my car? What are you
Speaker 1: using the same cable that you used to use.
Speaker 10: Yes, okay, well I no, I take that back. I'm
Speaker 10: using the cable that now I don't have the lightning anymore.
Speaker 10: I used the one that goes to the sixteen.
Speaker 1: Okay. So you're the USB c correct? And where did
Speaker 1: you get the cable from Apple? Okay? So the one
Speaker 1: that came in the box.
Speaker 10: That iPhone, I mean, yeah, it's a phone, okay.
Speaker 1: So and your car supports USBC. So you have a
Speaker 1: USBC on like the tiny one on one end, the
Speaker 1: tiny one on the other end.
Speaker 10: No, it's a us USB on one end, and then
Speaker 10: the tiny USBC.
Speaker 7: On the Okay.
Speaker 1: Now that didn't come with the phone though, Oh.
Speaker 10: Okay, well it's one. It's one that I had on
Speaker 10: my back. Okay, so my iPad and staff.
Speaker 1: That's what I wanted to know, Mary. So that is
Speaker 1: the problem. So in my experience, it is it's really
Speaker 1: what year's your car? Just out of curiosity, that's twenty one, okay.
Speaker 1: So here's what's happening. And I noticed this with my
Speaker 1: wife's car and a couple other folks, a couple actually
Speaker 1: a bunch of people, a bunch of my friends and
Speaker 1: family members all came to me, said Rich, I can't
Speaker 1: get car play to work. And I said, hold on,
Speaker 1: let me let me swap out the cable. And the
Speaker 1: reason is the cars were created years ago before USBC,
Speaker 1: so they're using USBA and then the phones are using USBC. Now,
Speaker 1: typically you would think that that would work, no problem,
Speaker 1: but for some reason, only certain cables work with these
Speaker 1: with this connection. So a couple of recommendations. If you
Speaker 1: don't mind spending let's see how much is it nineteen dollars,
Speaker 1: you can buy the official Beat USBA to USBC cable
Speaker 1: and that will almost ninety nine point nine percent work
Speaker 1: in this situation. Okay, that's okay. From Apple, it's the
Speaker 1: Beats USBC USBA to USBC woven short cable eight inches.
Speaker 1: It's basically meant for CarPlay.
Speaker 10: Okay, okay, So that's apparently that's not what I've been using.
Speaker 10: Is that certain brand.
Speaker 1: Right, you've just been using? The problem is, what I've
Speaker 1: noticed is the cable matters. When you're going USBA to
Speaker 1: USBC for CarPlay, the cable makes a difference. I don't
Speaker 1: know what the deal is, but I can take five
Speaker 1: cables into your car and out of all those five cables.
Speaker 1: Even though they all do the same thing, only two
Speaker 1: will actually power CarPlay.
Speaker 10: And so that is so going to the Apple store
Speaker 10: and getting that cable will help me.
Speaker 1: I think that'll solve your problems. I already know from
Speaker 1: a listener that called in and had the same problem,
Speaker 1: or actually someone emailed me. We did a couple of troubleshooting.
Speaker 1: They had the same issue. And if you don't want
Speaker 1: to go into the store, I've got a cable on
Speaker 1: Amazon that will do the same thing. It's sixteen ninety
Speaker 1: nine and it's USBC to USBA and it's a coiled cable,
Speaker 1: but you get two in that in that price. So
Speaker 1: I would say personally, if you have an Apple store nearby,
Speaker 1: you could just easily go in and get this one.
Speaker 1: It's it's gonna work. If it doesn't work, you can
Speaker 1: return it, no big deal. You've got fourteen days. But
Speaker 1: that is that's the problem, Mary, and I think it's
Speaker 1: going to solve all your problems. Well not all, I
Speaker 1: mean just the car Play problems. Does that work for you? Okay?
Speaker 1: Well I think we I think well, I think my
Speaker 1: job is done. What are the chances that we have
Speaker 1: two people from Winchester California. Right now, we have another
Speaker 1: caller from Winchester. Anyway, this is the thing. So with this,
Speaker 1: with this whole USBA to USBC transition. If you got
Speaker 1: a car, car play has been working just fine. You
Speaker 1: get the new iPhone. You try the same cable, it
Speaker 1: doesn't work. You're sitting there pulling your hair out. It's
Speaker 1: a different cable. Go to your house, look at all
Speaker 1: the cables you have that are USBA to USB c
Speaker 1: and try them. If none of them work, you might
Speaker 1: have to buy a new cable. But that is really
Speaker 1: it's just this weird thing that some of the older
Speaker 1: cars just don't like to play friendly with these new phones.
Speaker 1: Let's see here, we got an email from Paul says, Hey, Rich,
Speaker 1: I really enjoyed the podcast. Can you please tell me
Speaker 1: what model High Sense TV you have? Thanks Paul, Paul,
Speaker 1: I have I have to check in my email here.
Speaker 1: I have the High Sense you eight and I will
Speaker 1: tell you how much I paid for it if I
Speaker 1: can find that email. High Sense U E. I'm not kidding.
Speaker 1: I ordered this thing off Best Buy in an afternoon
Speaker 1: and it was in my house set up within two hours.
Speaker 1: I mean, I could not believe how fast. This was
Speaker 1: since se and you know how tough it is to
Speaker 1: type and talk on the radio at the same time.
Speaker 1: It is impossible. Let me just see if I can
Speaker 1: find it High Sense Okay, trying to find my order
Speaker 1: from Best Buy. Okay, here it is. I ordered it. Oh,
Speaker 1: I ordered it for Super Bowl Sunday. How stereotypical of me. Yeah,
Speaker 1: I got it in time for Super Bowl Sunday. High
Speaker 1: Sense UA looks like I paid what I paid, eight
Speaker 1: hundred and ninety nine bucks for this thing, So it's
Speaker 1: still on sale. It's right now ninety nine. That may
Speaker 1: be cheaper over Prime Day. You can get it in
Speaker 1: a whole bunch of sizes. I went with sixty five,
Speaker 1: you can go seventy five. But apparently they have a
Speaker 1: newer version of this TV, so Paul, if you're looking
Speaker 1: to buy this, you might want to look into the
Speaker 1: new version, which is the High Sense UA N What
Speaker 1: does END stand for New, New and improved? But the
Speaker 1: one I have is just perfect. In fact, last night
Speaker 1: when we sat down to watch TV, it runs Google TV,
Speaker 1: which I really like, and it said, oh, you got
Speaker 1: a software update all these new features. So even a phone,
Speaker 1: a TV that's a year old still getting new features,
Speaker 1: which is pretty cool. And the Google software it's good
Speaker 1: enough for IM not running a separate streaming device with
Speaker 1: this TV, so it's pretty good. And they just added
Speaker 1: a whole bunch of new stuff which makes it even
Speaker 1: better anyway. High Sense you eight is the one that
Speaker 1: I have. Eighty eight rich one on one eighty eight
Speaker 1: seven four to two four one zero one coming up.
Speaker 1: Let's tell you how you can listen to the radio
Speaker 1: on smart glasses. Right here, I'm rich on Tech. Welcome
Speaker 1: back to rich on Tech, rich DeMuro here hanging out
Speaker 1: with you, talking technology. iHeartRadio now streaming on ray Ban
Speaker 1: Meta glasses, So if you want to hear me through
Speaker 1: your glasses, just update them. You can listen to live
Speaker 1: local stations, playlists, podcasts, all hands free, all on the go.
Speaker 1: Works on iOS and Android. You just have to make
Speaker 1: sure that you update your glasses and do a quick setup.
Speaker 1: You have to go into the options and make sure
Speaker 1: iHeart is your default app for music and radio voice searches.
Speaker 1: So kind of cool. I have not tested this just yet.
Speaker 1: I've got my ray bandmetas to test it out. But
Speaker 1: it's the only audio app. There's a bunch of audio
Speaker 1: apps available on the ray bandmetas like you can use
Speaker 1: Spotify or Amazon Music or whatever, but this is the
Speaker 1: only one that gives you live radio stations. So kind
Speaker 1: of cool, kind of awesome. These glasses are, I would say,
Speaker 1: the sleeper hit of twenty twenty four or wait, what
Speaker 1: year is it? No, twenty twenty five, twenty twenty five?
Speaker 1: Where am I? And they just did Oakley So now
Speaker 1: they have the Oakley's and the Metas. But I was
Speaker 1: in Mexico and at that electronics show I was talking
Speaker 1: to this guy who makes another brand of these glasses.
Speaker 1: Oh gosh, I gotta remember the name of them, but
Speaker 1: they I think they were called It's a funny name.
Speaker 1: I get D dot com. I get D dot com
Speaker 1: and they're get D glasses. But they basically have a
Speaker 1: lot of these features in them, a lot of the
Speaker 1: CHATCHYBT and stuff like that built in. They don't have
Speaker 1: a camera. But he's telling me he's selling four four
Speaker 1: hundred pairs of them a day in the Mexico market,
Speaker 1: four hundred a day, So people, these smart glasses are
Speaker 1: really really They're hot. All right. Now, let's go to
Speaker 1: Oscar and Winchester. Oscar you've got a bone to pick
Speaker 1: with me.
Speaker 7: Huh, well sort of.
Speaker 9: Uh.
Speaker 7: First thing, do you have a phone number for Microsoft
Speaker 7: like support? Oh gosh, that I can get help with
Speaker 7: without Look.
Speaker 1: I mean there are there are. Let's see if they
Speaker 1: have a I mean it says contact, but it looks
Speaker 1: like I don't have it. I don't think they put
Speaker 1: a phone number on their website per se that I
Speaker 1: can find really quickly. Yeah, I'm looking, but I don't.
Speaker 1: I don't see that it's like one of these.
Speaker 7: If I contact them through those contacts, it would probably
Speaker 7: they would probably send me an email response.
Speaker 5: Yeah.
Speaker 1: I don't really see a phone number. And you got
Speaker 1: to be very careful because all those Tech support phone numbers,
Speaker 1: like if you just go will that you would get
Speaker 1: a whole bunch of phone numbers. You do not want
Speaker 1: to call those numbers.
Speaker 7: So get to the wrong play.
Speaker 1: I know that they will scam you.
Speaker 7: Let me update you on on the revo On install
Speaker 7: that you gave me last week to remove the Outlook
Speaker 7: from my Windows ten system. Yes, uh, it didn't. It
Speaker 7: didn't find.
Speaker 1: It didn't find.
Speaker 7: It didn't find the outlook. It found even in the
Speaker 7: Windows part of revo On installer. It pulled up all
Speaker 7: those Windows files, but no Outlook. Interesting okay, but all
Speaker 7: the all the apps that are there, it pulled all
Speaker 7: that stuff up.
Speaker 1: No Outlook now.
Speaker 7: I even I even used it on install co pilot,
Speaker 7: which was one of the things I saw in my
Speaker 7: my Outlook, and I figured I don't need co pilot
Speaker 7: on install. That still didn't help. But what is happening?
Speaker 7: The fonts on my Outlook are really large? And a
Speaker 7: Microsoft page has come up, a notification page saying your
Speaker 7: privacy matters, and it's you know, something to do that
Speaker 7: You've got to respond or click something on it. The
Speaker 7: whole page is not show, it's but half the page.
Speaker 7: It might screen, yeah, and so it covers all the information.
Speaker 7: If I refresh the screen, it goes away, but within
Speaker 7: three four seconds it comes right back up before you
Speaker 7: could do anything on the screen.
Speaker 1: Okay, so a couple of things we actually I actually
Speaker 1: got an email about your problem from James in north Chesterfield.
Speaker 1: He said, for the listener having issues with large fonts
Speaker 1: and Outlook before uninstalling anything, I would suggest closing Outlook
Speaker 1: launch it in safe mode by typing Outlook dot ex
Speaker 1: slash safe into the start box, and then if the
Speaker 1: issue is resolved, reset reset outlook to default within the program,
Speaker 1: And if you're inside the program, you can go into
Speaker 1: UH view and it says reset view and if you're
Speaker 1: using the newer outlook, it says advanced options and then
Speaker 1: reset under Windows setting. So that's number one. So I
Speaker 1: would try that to see if that works. If you
Speaker 1: want to uninstall this and reinstall it, I actually have
Speaker 1: a new suggestion for you.
Speaker 10: UH.
Speaker 1: The app is called b c Uninstaller. And now, because
Speaker 1: the first the revo didn't find it, I can't guarantee
Speaker 1: that this is going to find this app because it
Speaker 1: sounds like it's it's part of something bigger on your
Speaker 1: system or I'm just not sure. But this BC uninstaller
Speaker 1: dot com is a way to remove all kinds of
Speaker 1: unwanted applications quickly. So and this says it can uninstall
Speaker 1: basically everything, normally registered programs, hidden protected, all kinds of stuff.
Speaker 1: And by the way, this all comes from an article
Speaker 1: that I highly recommend you go to the website to
Speaker 1: get the link for. It's from tech Spot. It's called
Speaker 1: essential Apps to Install on Windows and mac Os. They've
Speaker 1: got everything from web browsers password Manager, Productivity Alfred on
Speaker 1: Mac to everything for Windows, screenshot apps, how to back
Speaker 1: up well, they recommend back Blaze image editing if you
Speaker 1: want to see what's eating up your disk space, whiz
Speaker 1: Tree on Windows, Daisy Mac on Mac, Daisy Disc on Mac,
Speaker 1: Remote Desktop, Russ desk. Is it a good alternative to
Speaker 1: team viewer? And then to keep systems clean? Windows users
Speaker 1: can try bc uninstaller or portable CC Cleaner. Mac users
Speaker 1: can install app Cleaner. I'll put that link on my
Speaker 1: website rich on tech dot tv. Coming up, we're going
Speaker 1: to talk to Todd Weaver, founder and CEO of Purism,
Speaker 1: making a privacy centric phone. Welcome back to rich on
Speaker 1: Tech rich DeMuro here hanging out with you, talking technology.
Speaker 1: The website for the show is rich on tech dot tv.
Speaker 1: There you can get links to everything I have talked
Speaker 1: about on today's show, including the Windows and Microso sorry,
Speaker 1: the Windows and Mac apps that I mentioned in that
Speaker 1: great tech spot list. I've got that on the website
Speaker 1: rich on tech dot tv. This is episode one seven,
Speaker 1: so if you just want to type in that keyword,
Speaker 1: it'll be bring up the show notes for everything I mentioned.
Speaker 1: Joining me now is Todd Weaver, founder and CEO of Purism.
Speaker 1: They are a company making phones and other devices that
Speaker 1: are privacy centric, and they also have a phone that's
Speaker 1: made in the USA, which I know is a hot
Speaker 1: topic right now. Todd, thanks for joining me.
Speaker 4: Hey, thanks for having me.
Speaker 1: So what's your background? What made you start this company? Oh?
Speaker 12: Man, A lot of things, but technology is a big thing.
Speaker 12: But then also you know, I really looked at digital
Speaker 12: rights and sort of where the trend lines were going
Speaker 12: with big tech, and so I actually built my entire
Speaker 12: company to avoid everything from the big tech companies. And
Speaker 12: you can imagine in today's world that that's a significant challenge.
Speaker 12: So from laptops, tablets, mini PCs to phones, and then
Speaker 12: I even you know, doing our electronic manufacturing here in
Speaker 12: the US for our Liberty phone, also including the operating
Speaker 12: system that's not Android. So these are a lot of
Speaker 12: challenges and so it's just you know, a passion and
Speaker 12: then also a care for your individual digital rights.
Speaker 1: So before we get into all these things that you're doing,
Speaker 1: what do you think is the problem with the big
Speaker 1: tech companies and what you know? You've got iPhone. I
Speaker 1: mean I feel like Apple is probably better than Android,
Speaker 1: but I'm not sure, but you tell me your thoughts
Speaker 1: and all that stuff, like, are we really just being
Speaker 1: tracked with everything?
Speaker 4: Oh?
Speaker 1: For sure?
Speaker 12: I mean I think that the majority of people can
Speaker 12: appreciate that their digital footprint is something that is being
Speaker 12: tracked by big tech and monetized. Right, So this isn't
Speaker 12: something is fringe. The majority of people recognize this to
Speaker 12: be the case. It's just that there isn't a convenient
Speaker 12: alternative that doesn't do those yet. And that's the thing
Speaker 12: that we're building. But when you're looking at Apple or Google,
Speaker 12: Apple just happens to have a better marketing, but they
Speaker 12: don't actually really solve the systemic problem of your data
Speaker 12: should be yours and you should be in complete control
Speaker 12: of it, and so all big tech companies are incentivized
Speaker 12: to track everything from your phone. Here's as a simple analogy.
Speaker 12: If you have an iPhone or any Android phone, and
Speaker 12: then you put our phone next to it, those first
Speaker 12: two in every major carrier and every major phone manufacturer,
Speaker 12: they leak about three to four gig of data in
Speaker 12: twenty four hours. It's all your personal information, your GPS, camera, role, microphone, calls, contacts,
Speaker 12: and our phone. It's exactly zero bits. So you're in
Speaker 12: co leak control of the entire device, which is why
Speaker 12: we had to start with manufacturing the hardware and authoring
Speaker 12: an entire operating system that's not attached to andle it.
Speaker 1: That's wild. And so your operating system is called pure OS.
Speaker 1: What does that run on?
Speaker 4: So it is a Linux kernel.
Speaker 12: And then this is sort of built on a you know,
Speaker 12: decades of the entire industry. We've just invested tens of
Speaker 12: millions of dollars into that to create the entire mobile environment.
Speaker 12: And so it's the same operating system that runs on
Speaker 12: our laptop, our tablet or MINIPC. And then we ported
Speaker 12: all of that to the phone so that we can
Speaker 12: actually provide a phone in that using the same operating system.
Speaker 1: Oh wow, Okay, so you've got a bunch of different devices,
Speaker 1: but specifically you have one phone, the Liberty phone, that
Speaker 1: is made in the USA. I know this has been
Speaker 1: a hot topic. It's been a lot of talk about
Speaker 1: whether they can manufacture an iPhone here in the US.
Speaker 1: You're doing it. Has it been a challenge?
Speaker 4: Oh, it's an unbelievable challenge.
Speaker 5: Right.
Speaker 12: Also, the other thing is that we actually of a
Speaker 12: qualified claim, So the FTC has very strict guidelines on
Speaker 12: what made in USA can be and what assembled in
Speaker 12: the US they can be. And so you think of
Speaker 12: this as these three tiers. So for us, we actually
Speaker 12: do made in USA electronics. That means that the entire
Speaker 12: inside electronics, the main board, all the components that go
Speaker 12: into it are of US supply, and then we manufacture
Speaker 12: that at our facility. But actually for us, the journey
Speaker 12: was kind of it was multi years, six years from
Speaker 12: start to finish. And for us, what we actually had
Speaker 12: to do was we did the our designs. These are
Speaker 12: we called the ODM Original Design Manufacturer whereas Purism designs.
Speaker 12: Then we actually went to we did our dev kit
Speaker 12: first at our same facility just north of San Diego.
Speaker 12: Then we actually flew to China to do the initial
Speaker 12: contract manufacturing of a phone because that's where all phones
Speaker 12: are made, and that's called our Librung five and we
Speaker 12: put that out about twenty nineteen. Then we brought all
Speaker 12: that back to the US and then we did on
Speaker 12: our own SMT line that we can produce the actual
Speaker 12: electronics and then we do all the assembly. We do
Speaker 12: that at our facility and then we ship those out
Speaker 12: to you know, any customers who's buying direct.
Speaker 4: So that's a completely made in.
Speaker 12: The USA electronics because we still have to source some
Speaker 12: components outside of the US, but those are in small quantities.
Speaker 12: If you're looking at like a thousand total parts that
Speaker 12: go into a phone, you know, maybe ten percent are
Speaker 12: outside the US, with the super majority our components that
Speaker 12: are done in the US and we do all the
Speaker 12: manufacturing ourselves.
Speaker 1: So with this phone, this Liberty phone, it's got you know,
Speaker 1: your operating system on it. So can I download Android
Speaker 1: apps or what? You know? How am I limited in
Speaker 1: the apps that I can use? I see a bunch
Speaker 1: of them on the screen that looks like, you know,
Speaker 1: the stuff you're used to, like a phone dial er
Speaker 1: and a messaging app, Like can I use this like
Speaker 1: a regular phone?
Speaker 12: Yeah, So there's a what we call the app gap.
Speaker 12: So that's something that we're still continuously closing. But when
Speaker 12: you're looking at basic functionality calling, text, browser, calculator, music player,
Speaker 12: those types of things, they all work because we've invested
Speaker 12: the time and energy to make them happen. But when
Speaker 12: you're looking at the branded third party applications Snapchat, you know, WhatsApp, Instagram, Messenger.
Speaker 12: Those are produced by these big tech companies in and
Speaker 12: their applications clearly run on Android or iOS and they
Speaker 12: don't run in puros. But there's ways for us to
Speaker 12: close that app gap, and one of the primary ways
Speaker 12: is that if you can run it in the browser
Speaker 12: like Uber or LinkedIn or IMDb, those run just fine.
Speaker 12: But when you're getting to these third party name brands
Speaker 12: where they have a lot of functionality built natively in them,
Speaker 12: then we need to emulate those Android applications. And actually
Speaker 12: the way we do it is by running them in isolation,
Speaker 12: so they actually don't penetrate into all the things that
Speaker 12: you don't want them to, right, We sort of cut
Speaker 12: off the creepiness and then we are able to run
Speaker 12: those applications, but we don't have them all yet. That's
Speaker 12: what we call closing the app gap. And so it's
Speaker 12: a process for us. You know, number of apps is
Speaker 12: just momentum and time. We have plenty of momentum, so
Speaker 12: it's just a matter of time before we get those
Speaker 12: applications you need. And that kind of relates to use case. Right,
Speaker 12: there's a hand there's a bunch of people, millions of
Speaker 12: people that would like a basic phone that doesn't spy
Speaker 12: on them, and we already use case yeah, and so
Speaker 12: then and then you have a bunch of people that
Speaker 12: are like, no, I need Snapchat, and I need three
Speaker 12: cameras and I need a GPU for processing my video.
Speaker 12: But you know that's not the audience we're able to
Speaker 12: satisfy today with the hardware or software.
Speaker 1: Yet the price it's a it's starting a ninety nine dollars.
Speaker 1: You know, it's expensive. Do you feel like you can
Speaker 1: get that price down over time?
Speaker 12: Yes, we can. So there's a couple of ways that
Speaker 12: we did this. The first is we actually have a
Speaker 12: lead Rum five that we did our contract manufacturing out
Speaker 12: of China. That's a seven hundred ninety nine dollars phone.
Speaker 12: Our cost of goods is only about six hundred dollars
Speaker 12: for that, so we don't have a lot of margin
Speaker 12: on that, but that's sort of the lower cost version
Speaker 12: of our entire design. And then we brought that to
Speaker 12: the US. We only it's about a ten percent lift
Speaker 12: on our cost of goods, so it's about six hundred
Speaker 12: and fifty dollars to produce the US version. So you
Speaker 12: can see that the price point can come down even
Speaker 12: if we have with even retaining healthy margins. The reason
Speaker 12: that we sell it for nineteen ninety nine is because
Speaker 12: we sell half of it to the U to consumer
Speaker 12: and half to the US government, where we have additional
Speaker 12: layers of benefit, secure supply chain, making sure that all
Speaker 12: those components are able to be verified. We publish our
Speaker 12: bill of materials so that those can be verified. We
Speaker 12: publish all of our source code so that that can
Speaker 12: be verified. You can see with all of those things,
Speaker 12: that adds some overhead that's needed. So we sell at
Speaker 12: that higher price point. Once we get to volume, then
Speaker 12: we're able to lower that price point down. But that's
Speaker 12: the reason that we chose the higher margin play for that.
Speaker 12: And then I guess the last bit is we're the
Speaker 12: only phone where we where the Manu electronics are manufactured
Speaker 12: in the US, right, so that allows us to say, hey,
Speaker 12: we have market exclusivity. Let's put this a reasonable price
Speaker 12: to be able to fund all these other things that
Speaker 12: we're doing.
Speaker 5: Right.
Speaker 1: Okay, so a couple things in the news. Obviously the
Speaker 1: iPhone being made in the US. Do you think that
Speaker 1: could happen? And then Trump came out with Trump Mobile
Speaker 1: saying that they were going to have a phone made
Speaker 1: in the US. I think they've backtracked a little bit
Speaker 1: about that. But do you think those two things are possible?
Speaker 12: So the first one, when you're talking about Apple, I
Speaker 12: do think that, But let's also be clear, when you
Speaker 12: stay made in USA that has a very distinct all
Speaker 12: or virtually all has to be US of US origin now.
Speaker 12: And the other thing is Apple has to move a
Speaker 12: gigantic ball forward. Right, So when we did it, we're
Speaker 12: looking at tens of thousands of devices. When they're looking
Speaker 12: at it, they would be looking at a million per month.
Speaker 12: So to move that forward, they would really have to
Speaker 12: be incentivized significantly and over enough time to actually bring
Speaker 12: that to the US, such as I've even proposed, like
Speaker 12: if the tariffs can be very powerful, and if that's
Speaker 12: used as an incentive, it would have to be something
Speaker 12: like twenty five percent increase every year for ten year years,
Speaker 12: and then they could see, wow, that's something they could
Speaker 12: plan around. So then you can start seeing some of
Speaker 12: that reshorting. But getting to the point of a fully
Speaker 12: made in USA, it's going to take an awful lot
Speaker 12: more effort than just one company looking to move it
Speaker 12: here because the supply chain itself. Of all those components
Speaker 12: have to be done. Here, I'll highlight one point. Every
Speaker 12: phone except ours uses Qualcom or Media Tech chipsets.
Speaker 4: Those are not made in the US.
Speaker 12: The NXP CPU that we put in our phone is
Speaker 12: fabbed in Texas, So that's an example of having to
Speaker 12: choose a different chip set to actually put into a
Speaker 12: phone to make it happen. The last question you brought
Speaker 12: up is the Trump Mobile, which I've spoken quite a
Speaker 12: bit about. That phone in the current specs are Chinese made,
Speaker 12: and by calling them out a number of times on
Speaker 12: this issue, they've backtracked that to they've removed those claims, right,
Speaker 12: and that's wise of them. It would have been wiser
Speaker 12: for them to actually source a US made phone such
Speaker 12: as ours to be able to provide it, as opposed to,
Speaker 12: you know, putting just something up that was clearly going
Speaker 12: to be of Chinese origin.
Speaker 5: Yeah.
Speaker 1: I mean, I could say I'm not a deal maker,
Speaker 1: but I mean I'm saying, like, why not just partner
Speaker 1: with you? All Right, we've got less than a minute.
Speaker 1: How's business fantastic?
Speaker 12: We've actually been growing overall, been ten years in business,
Speaker 12: last two years have been profitable, so we've invested tens
Speaker 12: of millions of dollars thirty million total in revs, and
Speaker 12: you know have healthy margins, so continue to grow.
Speaker 1: All right, Todd Weaver fin very fascinating conversation, Thanks so
Speaker 1: much for coming on the show. Founder and CEO of Purism.
Speaker 1: They are doing privacy centric phones and phones made in
Speaker 1: the USA website p U r I dot SM. I'll
Speaker 1: put the link on my website. Rich on Tech dot
Speaker 1: TV feedback coming up next. Welcome back to rich on Tech.
Speaker 1: We're going to get right into it because we got
Speaker 1: a lot in the feedback. A couple of stories before
Speaker 1: we get to that. First, off At is going to
Speaker 1: pay one hundred and seventy seven million dollars in a
Speaker 1: data breach settlement. Two major data breaches that exposed customer information.
Speaker 1: The first was in March twenty twenty four, leaked names,
Speaker 1: birth dates, phone numbers, and socials of over seventy million people.
Speaker 1: Second breach involved call metadata. So there's two funds and
Speaker 1: basically you can file for both of them. Up to
Speaker 1: five thousand dollars for documented losses from identity theft for
Speaker 1: the first breach, twenty five hundred dollars for losses from
Speaker 1: the second breach. If you didn't document your losses, you'll
Speaker 1: just get a flat rate cash payment and the highest
Speaker 1: payouts for those folks who have their socials exposed. But yeah,
Speaker 1: there's no reason. Claims have to be submitted by October seventeenth,
Speaker 1: twenty twenty five, and the payout depends on how many
Speaker 1: valid claims. And they still have to finalize it, I
Speaker 1: believe in December, but oh yeah, here it is December sixteenth.
Speaker 1: So if you if you're part of this, notices will
Speaker 1: be sent out this summer. So be on the lookout
Speaker 1: if you get a notice about an AT and T
Speaker 1: settlement from Kroll Settlement Administration. That is legit. Spectrum TV customers,
Speaker 1: if you have Spectrum TV Select, you now get Hulu
Speaker 1: at no extra cost. Hulu with ads is now included
Speaker 1: in Spectrum TV Select. Let's see here, that and that.
Speaker 1: Now they've got so many streaming services included with Spectrum
Speaker 1: TV now Disney Plus, Hulu, Paramount, Max, Peacock, amc Vix.
Speaker 1: So it's all based on that Spectrum TV Select and
Speaker 1: it's all the stuff with ads. But you know, you
Speaker 1: can always upgrade if you don't want the ads. And
Speaker 1: then Ring is adding AI powered video descriptions to its alerts,
Speaker 1: so instead of just saying motion detected, AI is going
Speaker 1: to actually kind of look at the video and give
Speaker 1: you a much better description of what's happening in that alert,
Speaker 1: so you can kind of distinguish urgent things from just
Speaker 1: everyday activity. That's rolling out in beta for paying subscri
Speaker 1: and it works with all current ring cameras and doorbells,
Speaker 1: so no need to upgrade your hardware for that. So
Speaker 1: instead of just saying motion alert, it's going to say
Speaker 1: something like two people are peering into a car in
Speaker 1: the driveway, so very very specific. All right, Time for
Speaker 1: the feedbag. That's your feedback plus the mail bag. These
Speaker 1: are the emails, the comments, questions I get from you.
Speaker 1: If you want to submit, go to Rich on tech
Speaker 1: dot tv hit contact. Let's see Steve from Mission Viajo says,
Speaker 1: I have a Galaxy S twenty two plus and I'm
Speaker 1: thinking about getting a newer model or maybe switching to Apple.
Speaker 1: My wife has an iPhone and iPad. She always says
Speaker 1: I need to get a quote real phone. Help. Well, Steve,
Speaker 1: first off, you have a real phone. It's a Galaxy.
Speaker 1: That's an excellent phone. I don't think you need to
Speaker 1: change anything as long as you're getting software updates, and
Speaker 1: this is still getting security updates. Tell your wife, hey,
Speaker 1: I love you, but my phone is just fine. But
Speaker 1: with that said, if you want to switch to an iPhone,
Speaker 1: it's not a bad idea because she's got one. You
Speaker 1: want to be in the ecosystem and she can help
Speaker 1: you with it. I would check out the iPhone sixteen E.
Speaker 1: It's simple, it's a solid phone, and it's about six
Speaker 1: hundred dollars. But don't feel like you have to give
Speaker 1: into that peer pressure. Candace says, I enjoy your show.
Speaker 1: I received a podcast link by email and I want
Speaker 1: to add it to my Apple Music playlist to listen
Speaker 1: on a plane. What's the best way to do this?
Speaker 1: Not Apple Music. You have to open up the Apple
Speaker 1: Podcasts app on your phone, tap search. You can find
Speaker 1: the show or the episode whatever they sent you. You
Speaker 1: can just search for that and then tap follow and
Speaker 1: then use the three dot menu in the upper right
Speaker 1: hand corner to download the episode. And then once you
Speaker 1: download it, just to be sure before you hop on
Speaker 1: that plane, switch your phone into airplane mode and test
Speaker 1: to make sure that it plays. Because there's so many
Speaker 1: times that I've gotten on an airplane. I think I
Speaker 1: downloaded stuff on Netflix or whatever and there's some sort
Speaker 1: of error and you only figure it out once you
Speaker 1: get up in the sky. So flip your phone into
Speaker 1: airplane mode if you're downloading stuff for the plane, be
Speaker 1: at your house and see if the stuff. That's my tip,
Speaker 1: Eva says. I took my Pixel seven A to the
Speaker 1: Verizon store. They told me it doesn't support eSIMs, even
Speaker 1: though everything I've read says it does. I'm planning to
Speaker 1: go to another store, hoping I just got some bad info. Also,
Speaker 1: I love Google Lens. I used it in Japan and
Speaker 1: Europe and preferred over Google Translate. I love Google Lens too,
Speaker 1: but you have to have a connection for that one
Speaker 1: to work. So Google Translate can work offline because you
Speaker 1: can download the language pack and so that's what I
Speaker 1: like about that. As for the SIM, as far as
Speaker 1: I know, the Pixel seven A does support them. So
Speaker 1: perhaps Verizon was saying that your phone doesn't because it's locked,
Speaker 1: So that could be the problem. You have to have
Speaker 1: an unlocked phone. But if it works, you can install
Speaker 1: it through the aerlow app Ai r Alo. That's the
Speaker 1: one I use a lot. Pine says, band calls about
Speaker 1: printer issues on your show that was rough to listen
Speaker 1: to last week. Lol, Yes they are. That's why I
Speaker 1: say no printer issues guaranteed I can't solve them. Games
Speaker 1: from San Diego says I'm using Chrome on Mac and
Speaker 1: I'm getting a dollar back on each Amazon purchase from
Speaker 1: both simply codes and shop back. That's two dollars per order.
Speaker 1: Thanks for mentioning both. Well, thank you for using both.
Speaker 1: I didn't know you could do both. Double dip in there,
Speaker 1: John and Oklahoma City says I recently found your show
Speaker 1: on KTOK yes home of the OKC Thunder NBA Champs. First,
Speaker 1: let me assure you this message was not written by
Speaker 1: chat GBT. You can tell because it doesn't start with
Speaker 1: I hope this message finds you well now the complaint.
Speaker 1: It is very inconsiderate of you to only do this
Speaker 1: show once a week. I'm disappointed. I've had to figure
Speaker 1: out how to use a podcast app just to listen
Speaker 1: to the older shows. Solution air it every day. But
Speaker 1: if you're really too busy with your KTLA TV stuff,
Speaker 1: I'd be willing to settle for three times a week
Speaker 1: in all seriousness. I love the show. I look forward
Speaker 1: to it. I really appreciate you what you do and
Speaker 1: wanted to share well. Thank you, John. Your email is
Speaker 1: the email of the week that's going to do it
Speaker 1: for this episode. You can find links to everything I
Speaker 1: mentioned on my website. Just let's go to richontech dot tv.
Speaker 1: Find me on social media. I am at rich on tech.
Speaker 1: Instagram is where I mostly hang out. Next week, July
Speaker 1: fourth weekend, I'm gonna be reading a lot of your emails.
Speaker 1: Of course, I'll take your calls as well, but if
Speaker 1: you want to get those emails in with those questions,
Speaker 1: go to rich on tech dot tv, hit contact, or
Speaker 1: just send them to feedback at richontech dot tv. Thanks
Speaker 1: for listening. I appreciate you spending your time with me.
Speaker 1: One reminder, don't text and drive. Whatever it is, it
Speaker 1: can wait. Thanks to everyone who makes this show possible.
Speaker 1: Kim Bobo, my guests, my name is rich Dmiro. I
Speaker 1: will talk to you real soon.