1 00:00:00,440 --> 00:00:02,720 Speaker 1: Ron and Anian. The problem was very obvious how the 2 00:00:02,840 --> 00:00:05,040 Speaker 1: wheels were out of balance, But the issue was stepping 3 00:00:05,040 --> 00:00:08,800 Speaker 1: on the brakes. Well, good gosh, the front brake calipers 4 00:00:08,800 --> 00:00:20,360 Speaker 1: were locked on. You couldn't turn the front wheels. The 5 00:00:20,520 --> 00:00:22,919 Speaker 1: Car Doctor, can I read up some kind of a 6 00:00:23,000 --> 00:00:26,720 Speaker 1: temporary like a total switch going to the like run 7 00:00:26,760 --> 00:00:30,680 Speaker 1: battery power right directly to the compressor were you could. 8 00:00:30,720 --> 00:00:32,920 Speaker 1: The problem is how will you know when to cycle 9 00:00:32,960 --> 00:00:36,040 Speaker 1: the acal? Just run Max COLB all the time. Welcome 10 00:00:36,120 --> 00:00:39,160 Speaker 1: to the radio home of Ron and Anian, the Car Doctor. 11 00:00:39,479 --> 00:00:42,600 Speaker 1: Since nineteen ninety one, this is where car owners the 12 00:00:42,640 --> 00:00:46,960 Speaker 1: world overturned to for their definitive opinion on automotive repair. 13 00:00:47,400 --> 00:00:50,199 Speaker 1: If your mechanics giving you a busy signal, pick up 14 00:00:50,240 --> 00:00:53,720 Speaker 1: the phone and call in. The garage doors are open, 15 00:00:53,920 --> 00:00:55,880 Speaker 1: but I am here to take your call at eight 16 00:00:55,920 --> 00:01:03,280 Speaker 1: five five five six hundred and now he running. You 17 00:01:03,320 --> 00:01:05,760 Speaker 1: know I want good things for all of you, I 18 00:01:05,800 --> 00:01:08,640 Speaker 1: really do. I want you to have the best possible 19 00:01:08,760 --> 00:01:12,520 Speaker 1: automotive repair experience each and every time you do it. 20 00:01:13,560 --> 00:01:15,920 Speaker 1: And I want you to understand why I talk about 21 00:01:15,920 --> 00:01:18,720 Speaker 1: things like this. It's not just to vent. I'm past venting. 22 00:01:18,720 --> 00:01:20,920 Speaker 1: I've seen this a hundred times, but it was just 23 00:01:20,959 --> 00:01:23,440 Speaker 1: a classic case of it this week at the shop, 24 00:01:23,440 --> 00:01:25,680 Speaker 1: and I really felt the need to talk about it. 25 00:01:25,840 --> 00:01:28,880 Speaker 1: I think it's something we need to address because I 26 00:01:28,920 --> 00:01:30,840 Speaker 1: want you to see it for all that it is, 27 00:01:30,880 --> 00:01:33,280 Speaker 1: because it's such a mistake on the part of the 28 00:01:33,319 --> 00:01:36,840 Speaker 1: person that owns this vehicle. You know, this is how 29 00:01:36,840 --> 00:01:38,280 Speaker 1: you get into trouble. This is how you end up 30 00:01:38,280 --> 00:01:39,480 Speaker 1: on the side of the road. This is how you 31 00:01:39,560 --> 00:01:41,440 Speaker 1: end up at a repair shop that you may not know, 32 00:01:41,560 --> 00:01:43,600 Speaker 1: or you may not like, or you know, maybe your 33 00:01:43,680 --> 00:01:46,119 Speaker 1: chemistry just isn't write and you just don't get along, 34 00:01:46,160 --> 00:01:47,480 Speaker 1: and then you end up calling me to say, hey, 35 00:01:47,480 --> 00:01:50,160 Speaker 1: how do I fix this? I mean, it's it's just classic. 36 00:01:51,080 --> 00:01:53,600 Speaker 1: An older customer, an old customer, I should say. I 37 00:01:54,160 --> 00:01:56,640 Speaker 1: haven't seen her in at least three years. It was 38 00:01:56,720 --> 00:01:59,480 Speaker 1: pre pandemic the last time I saw her. They called 39 00:01:59,520 --> 00:02:02,040 Speaker 1: this week out of the blue. The daughter was having 40 00:02:02,080 --> 00:02:05,920 Speaker 1: a problem with the twenty sixteen Maza that's in the family. 41 00:02:06,120 --> 00:02:08,760 Speaker 1: The engine was revving up. As she described that, she said, 42 00:02:08,760 --> 00:02:10,720 Speaker 1: the engine rebbed up, the check engine light was on, 43 00:02:11,160 --> 00:02:13,240 Speaker 1: the engine was louder than normal, and the car didn't 44 00:02:13,240 --> 00:02:16,440 Speaker 1: seemed to go anywhere. And this was about oh gosh, 45 00:02:16,440 --> 00:02:19,760 Speaker 1: it was ten o'clock one midweek day morning, and I 46 00:02:19,760 --> 00:02:21,600 Speaker 1: had the answering machine on because frankly, we get so 47 00:02:21,600 --> 00:02:23,760 Speaker 1: many phone calls now, we were trying to cut down 48 00:02:23,760 --> 00:02:25,720 Speaker 1: on the nonsense phone calls and just filter down so 49 00:02:25,760 --> 00:02:27,880 Speaker 1: we can get to talk to the customers and you know, 50 00:02:28,360 --> 00:02:31,679 Speaker 1: call them back. So I didn't get a chance to 51 00:02:31,720 --> 00:02:33,800 Speaker 1: call them back within the hour. They just showed up 52 00:02:33,800 --> 00:02:36,760 Speaker 1: on our doorstep, and you know, I sat and I listened, 53 00:02:36,800 --> 00:02:39,680 Speaker 1: and you know, they said that they had had the 54 00:02:39,680 --> 00:02:42,720 Speaker 1: oil change that morning, not by us, which kind of 55 00:02:42,720 --> 00:02:45,519 Speaker 1: made me laugh, not laugh, but just it's odd. I 56 00:02:45,520 --> 00:02:48,760 Speaker 1: don't understand how you I guess I am venting, right. 57 00:02:49,360 --> 00:02:51,000 Speaker 1: You go somewhere else for an oil change, and then 58 00:02:51,000 --> 00:02:52,840 Speaker 1: when there's a problem, then you come to the mechanic. 59 00:02:53,080 --> 00:02:57,600 Speaker 1: It's the logic escapes me. The check engine light was on, 60 00:02:57,680 --> 00:02:59,880 Speaker 1: but it had been on since last week, prior to 61 00:03:00,040 --> 00:03:02,280 Speaker 1: the oil change, and the engine sounds funny, and it 62 00:03:02,400 --> 00:03:05,400 Speaker 1: sounded funny since last week prior to the oil change. 63 00:03:05,919 --> 00:03:08,200 Speaker 1: It was so long and so far overdue. They thought 64 00:03:08,240 --> 00:03:10,240 Speaker 1: that getting an oil change was the right way or 65 00:03:10,240 --> 00:03:14,079 Speaker 1: the right thing to do now, you know, I told him, Look, 66 00:03:14,120 --> 00:03:17,760 Speaker 1: I gotta be honest. This was I think this was Thursday, Wednesday. 67 00:03:17,800 --> 00:03:20,280 Speaker 1: It was Wednesday, right, Wednesday. We were off this past friday. 68 00:03:20,280 --> 00:03:23,000 Speaker 1: We're off first Friday. And I said, you know, I 69 00:03:23,040 --> 00:03:25,520 Speaker 1: can't really look at this till Monday. And this was 70 00:03:25,600 --> 00:03:28,040 Speaker 1: Wednesday afternoon. And I don't want to mislead. I don't 71 00:03:28,040 --> 00:03:30,839 Speaker 1: want to mislead anybody. Listen, if nothing else, let's be honest, 72 00:03:30,880 --> 00:03:32,400 Speaker 1: let's talk about when can we actually get a look 73 00:03:32,400 --> 00:03:36,200 Speaker 1: at the car, so nobody's surprised, right, And the daughter 74 00:03:36,360 --> 00:03:39,680 Speaker 1: looked at me and she said, after describing this problem 75 00:03:39,720 --> 00:03:42,560 Speaker 1: in great detail, after telling me how concerned she was, 76 00:03:42,640 --> 00:03:44,920 Speaker 1: and she feared that she was going to break down 77 00:03:44,960 --> 00:03:48,280 Speaker 1: as soon as I couldn't, I mean literally walk out 78 00:03:48,320 --> 00:03:51,440 Speaker 1: the door and work on it that minute. Okay, I'll 79 00:03:51,480 --> 00:03:53,360 Speaker 1: just keep driving it. Maybe i'll call you next week. 80 00:03:54,360 --> 00:03:57,440 Speaker 1: And she walked out the door, and she turned to 81 00:03:57,480 --> 00:03:58,800 Speaker 1: the mother and said, come on, we gotta go. I 82 00:03:58,840 --> 00:04:01,560 Speaker 1: gotta get back to work. And the mother looked at me, 83 00:04:01,600 --> 00:04:05,400 Speaker 1: and I looked at the mother, and the daughter again said, mom, 84 00:04:05,400 --> 00:04:08,920 Speaker 1: I got I got places to go. You know I've 85 00:04:08,920 --> 00:04:11,600 Speaker 1: always said this, right, it takes a village to raise 86 00:04:11,640 --> 00:04:15,080 Speaker 1: a child, it really does. It's it's our responsibility as elders, 87 00:04:15,080 --> 00:04:17,320 Speaker 1: as the old folks, as as I call us, that, 88 00:04:17,360 --> 00:04:20,599 Speaker 1: you know, we've got to pass things down, our wisdom, right, 89 00:04:20,960 --> 00:04:24,240 Speaker 1: our hard earned sweat equity of life, you know, down 90 00:04:24,279 --> 00:04:26,920 Speaker 1: to the next generation. They've got to be willing to listen, though, 91 00:04:27,440 --> 00:04:29,840 Speaker 1: and sometimes they have to skin their knees. Sometimes they 92 00:04:29,839 --> 00:04:31,720 Speaker 1: have to, unfortunately end up on the side of the 93 00:04:31,800 --> 00:04:33,880 Speaker 1: road or you know, the hood up at the most 94 00:04:33,920 --> 00:04:37,560 Speaker 1: inconvenient time. And that's a concern obviously, because of the 95 00:04:37,680 --> 00:04:40,400 Speaker 1: danger factor. And sometimes you break down in the worst 96 00:04:40,400 --> 00:04:43,200 Speaker 1: places and you know, or worst hours of the day. 97 00:04:44,240 --> 00:04:46,960 Speaker 1: And I don't know what happened. You know, she either 98 00:04:48,080 --> 00:04:49,719 Speaker 1: you know, she either went down the street to the 99 00:04:49,760 --> 00:04:52,760 Speaker 1: next place, you know, or she really is driving it 100 00:04:52,880 --> 00:04:54,760 Speaker 1: till it breaks again, and then she'll look for somewhere 101 00:04:54,760 --> 00:04:58,920 Speaker 1: to go. And it seemed that the inconvenience of not 102 00:04:59,040 --> 00:05:03,240 Speaker 1: having the car service immediately seemed to outweigh taking it 103 00:05:03,279 --> 00:05:06,479 Speaker 1: to someone they could trust. And then I scratched my 104 00:05:06,520 --> 00:05:08,520 Speaker 1: head and I said, but if they trusted us, what 105 00:05:08,720 --> 00:05:11,040 Speaker 1: made them come back? What made them go away? Why? 106 00:05:11,080 --> 00:05:13,560 Speaker 1: What happened was it the pandemic that they forget about us? 107 00:05:13,760 --> 00:05:16,599 Speaker 1: You know what made them leave? You wonder what changes 108 00:05:17,279 --> 00:05:19,840 Speaker 1: in the rivers of time and the relationship of auto 109 00:05:19,880 --> 00:05:23,280 Speaker 1: repair that makes somebody go away. But then when they 110 00:05:23,360 --> 00:05:25,960 Speaker 1: need something, when they absolutely have to have someone, as 111 00:05:26,000 --> 00:05:28,719 Speaker 1: she put it, that they can trust, boom, they're back. 112 00:05:30,600 --> 00:05:33,080 Speaker 1: You know, Ordo repair is not meant to be quick. 113 00:05:33,120 --> 00:05:35,120 Speaker 1: It's not meant to be fast food. It's not meant 114 00:05:35,120 --> 00:05:37,520 Speaker 1: to be Johnny on the spot or to repair, and 115 00:05:37,640 --> 00:05:40,719 Speaker 1: even more so has gotten to the point of the 116 00:05:40,760 --> 00:05:44,880 Speaker 1: majority of it is there's two classifications. There's there's maintenance. 117 00:05:45,440 --> 00:05:50,520 Speaker 1: There's fluids filters, fuel system cleaning, tire rotations, breakwork, you know, 118 00:05:50,640 --> 00:05:53,880 Speaker 1: maybe some exhaust, maybe some suspension work, you know, shocks 119 00:05:53,880 --> 00:05:56,560 Speaker 1: and things. But even the shock absorb business has has 120 00:05:56,640 --> 00:05:59,120 Speaker 1: turned on its head. There's you know, you don't see 121 00:05:59,160 --> 00:06:02,239 Speaker 1: the failures like once did. We've got a nineteen Honda 122 00:06:02,279 --> 00:06:05,320 Speaker 1: Odyssey floating around among the customer base that's got a 123 00:06:05,360 --> 00:06:07,680 Speaker 1: bad left rear shock. The car's got almost one hundred 124 00:06:07,720 --> 00:06:10,880 Speaker 1: thousand miles on it, all right, you know, ten fifteen 125 00:06:10,960 --> 00:06:12,760 Speaker 1: years ago that would have been a forty thousand miles 126 00:06:12,800 --> 00:06:14,840 Speaker 1: shock failure. And maybe not even then it would have 127 00:06:14,839 --> 00:06:17,640 Speaker 1: been twenty years ago. Shocks don't fail like they wants to. 128 00:06:18,200 --> 00:06:20,480 Speaker 1: I kind of wonder what shops are selling that are 129 00:06:20,520 --> 00:06:23,440 Speaker 1: out there selling shocks on an every car basis. It 130 00:06:23,520 --> 00:06:28,400 Speaker 1: just makes me wonder. And my point becomes, you've got maintenance, 131 00:06:28,640 --> 00:06:31,880 Speaker 1: you've got higher break work, and then you've got diagnostics. 132 00:06:31,880 --> 00:06:33,800 Speaker 1: Then you've got the dreaded light, then you've got the 133 00:06:33,880 --> 00:06:38,040 Speaker 1: hiccup the car it does this weird thing that you 134 00:06:38,080 --> 00:06:40,679 Speaker 1: know on Tuesdays when the moon is blue, the tide 135 00:06:40,720 --> 00:06:43,159 Speaker 1: is high, and you go to turn left pulling out 136 00:06:43,200 --> 00:06:47,080 Speaker 1: onto the highway, and that takes a real mechanic That 137 00:06:47,120 --> 00:06:49,600 Speaker 1: doesn't take a poser, that doesn't take a quick loop. 138 00:06:49,800 --> 00:06:53,240 Speaker 1: That takes somebody that understands the system, that's had the training, 139 00:06:53,240 --> 00:06:56,080 Speaker 1: that's had the schooling, that has the diagnostic equipment, that's 140 00:06:56,120 --> 00:06:59,400 Speaker 1: got something between their ears more than just a hat rack. 141 00:07:00,520 --> 00:07:02,080 Speaker 1: And you're not going to get in to see that 142 00:07:02,160 --> 00:07:04,400 Speaker 1: person quick. You're definitely not going to get in to 143 00:07:04,400 --> 00:07:07,039 Speaker 1: see him at all. If you've got the attitude of 144 00:07:07,120 --> 00:07:12,320 Speaker 1: I'll just come back. I tell you this why because 145 00:07:12,360 --> 00:07:15,440 Speaker 1: I want you to really you know, I can't say 146 00:07:15,480 --> 00:07:18,520 Speaker 1: this enough that you've really got to think about the 147 00:07:18,560 --> 00:07:21,760 Speaker 1: relationship you've got with the repair shop, and maybe not 148 00:07:21,800 --> 00:07:24,000 Speaker 1: all of you want it. You know what, there's no 149 00:07:24,080 --> 00:07:27,680 Speaker 1: rule that says Ron's right every time write that downtom, 150 00:07:28,320 --> 00:07:34,240 Speaker 1: but you know it's it's a case of I think, 151 00:07:34,440 --> 00:07:39,200 Speaker 1: going forward, having a mechanic you can trust, having a 152 00:07:39,280 --> 00:07:42,440 Speaker 1: repair shop that gets what the vehicle is and how 153 00:07:42,520 --> 00:07:44,920 Speaker 1: you use it, and what's your budget and how they 154 00:07:44,920 --> 00:07:48,360 Speaker 1: can accommodate you. I think that's going to be just 155 00:07:48,400 --> 00:07:51,080 Speaker 1: as important a relationship as with any other professional in 156 00:07:51,080 --> 00:07:55,120 Speaker 1: your life, doctor, lawyer, you know, whatever it is. You know, 157 00:07:55,160 --> 00:07:58,200 Speaker 1: the handyman around the house, the electrician, the plumber. I 158 00:07:59,120 --> 00:08:01,680 Speaker 1: think that's all part and parcel of it. I think 159 00:08:01,720 --> 00:08:07,280 Speaker 1: that's just such a huge, huge issue going forward that 160 00:08:07,920 --> 00:08:10,200 Speaker 1: you've got to address it, and you've got to address 161 00:08:10,240 --> 00:08:13,440 Speaker 1: it now. Personally, I think, um, well, I don't know. 162 00:08:13,880 --> 00:08:16,040 Speaker 1: I don't know what's wrong with that car. I thought 163 00:08:16,040 --> 00:08:18,760 Speaker 1: about it at first it sounded like a charging system problem, 164 00:08:19,080 --> 00:08:22,200 Speaker 1: but then the engine revving up, you know, the engine 165 00:08:22,240 --> 00:08:25,000 Speaker 1: louder than normal. Does it have an exhaust leak somewhere? 166 00:08:25,680 --> 00:08:27,520 Speaker 1: You know? And then the fact that that they just 167 00:08:27,640 --> 00:08:29,960 Speaker 1: chose to drive it, and I haven't seen the car since, 168 00:08:30,960 --> 00:08:34,240 Speaker 1: you know, who knows. Maybe I'll I'll show up at 169 00:08:34,280 --> 00:08:37,040 Speaker 1: our automotive Monday morning and the car will just be there. 170 00:08:37,440 --> 00:08:42,000 Speaker 1: I don't know. I just don't know. I hope she's safe. 171 00:08:42,000 --> 00:08:43,400 Speaker 1: I hope she got to where she had to get. 172 00:08:43,480 --> 00:08:47,439 Speaker 1: But you know, it's it's for you, the person out 173 00:08:47,480 --> 00:08:49,320 Speaker 1: there trying to find a shop and you know, trying 174 00:08:49,320 --> 00:08:50,720 Speaker 1: to figure out what are some of the good things 175 00:08:50,760 --> 00:08:53,480 Speaker 1: you can do, because you see, if you go in 176 00:08:53,520 --> 00:08:54,839 Speaker 1: and do it right high my name is so and 177 00:08:54,920 --> 00:08:56,920 Speaker 1: so I've got a car that does this. What's your schedule? Like, 178 00:08:56,960 --> 00:08:59,920 Speaker 1: when can I get in? You're now putting that show 179 00:09:00,280 --> 00:09:02,480 Speaker 1: on the spot. You're looking to see how do they 180 00:09:02,520 --> 00:09:06,840 Speaker 1: handle it all right? You know, if you show them 181 00:09:06,840 --> 00:09:10,400 Speaker 1: courtesy and you don't get courtesy back, then that's not 182 00:09:10,440 --> 00:09:13,880 Speaker 1: the shop for you. If they can't realize the importance 183 00:09:13,880 --> 00:09:16,160 Speaker 1: of the situation and accommodate you, maybe that's not the 184 00:09:16,200 --> 00:09:19,079 Speaker 1: shop for you. You You know, but you've got to understand 185 00:09:19,120 --> 00:09:21,160 Speaker 1: that a lot of repair shops and it seems like 186 00:09:21,400 --> 00:09:25,240 Speaker 1: the better repair shops, Yeah it doesn't seem it is. 187 00:09:25,679 --> 00:09:29,920 Speaker 1: The better repair shops are busy right now. They've got 188 00:09:29,960 --> 00:09:33,680 Speaker 1: a good backlog of vehicles. They're typically ten to fourteen 189 00:09:33,760 --> 00:09:38,800 Speaker 1: days out, some longer. And the reason is is because 190 00:09:39,080 --> 00:09:42,880 Speaker 1: the neighborhood knows who the good guys are. The neighborhood knows, 191 00:09:43,920 --> 00:09:46,760 Speaker 1: you know, what that shop is capable of, and what 192 00:09:46,800 --> 00:09:49,480 Speaker 1: their history is and how they care for the vehicle. 193 00:09:49,520 --> 00:09:53,440 Speaker 1: And that's just very important, very important. So those are 194 00:09:53,440 --> 00:09:56,679 Speaker 1: the things you got to think about, you know, is 195 00:09:56,720 --> 00:09:59,680 Speaker 1: it worth the inconvenience? Are you setting yourself up to 196 00:09:59,679 --> 00:10:02,600 Speaker 1: have a add car repair experience or do you just 197 00:10:02,679 --> 00:10:05,600 Speaker 1: not care all things that? Well, they put the onus 198 00:10:05,640 --> 00:10:07,960 Speaker 1: on you and you just got to be aware of 199 00:10:08,360 --> 00:10:10,920 Speaker 1: eight five five five six zero nine nine zero zero 200 00:10:10,960 --> 00:10:13,240 Speaker 1: Again at eight five five five six zero nine nine 201 00:10:13,360 --> 00:10:15,920 Speaker 1: zero zero, ronning the car doctor. I am back right 202 00:10:15,960 --> 00:10:26,839 Speaker 1: after this. Don't go away. Don't call us, that's right. 203 00:10:26,880 --> 00:10:29,079 Speaker 1: If you call and we're not live, you can leave 204 00:10:29,080 --> 00:10:30,800 Speaker 1: a message and we'll call you back to get you 205 00:10:30,880 --> 00:10:33,800 Speaker 1: on the air with ron eight five five five six 206 00:10:33,880 --> 00:10:38,200 Speaker 1: zero nine nine zero zero. Speaking of Ron grey is. Hey, 207 00:10:38,320 --> 00:10:40,320 Speaker 1: let's get over too. Oh, let's go over to Sue 208 00:10:40,360 --> 00:10:43,360 Speaker 1: in Missouri. Sue, how are you today, Ronainian at your service? 209 00:10:43,360 --> 00:10:46,200 Speaker 1: How can I help, thank you for calling, or thank 210 00:10:46,240 --> 00:10:48,360 Speaker 1: you for this thing to me. I have a twenty 211 00:10:48,440 --> 00:10:52,440 Speaker 1: sixteen forty escape okay, with ninety six miles on. That's 212 00:10:52,480 --> 00:10:55,719 Speaker 1: all I know about the car. Okay. I've had Dutars 213 00:10:55,800 --> 00:11:00,000 Speaker 1: put on, I've had transmission food change in seventy three thousand, 214 00:10:59,760 --> 00:11:02,400 Speaker 1: I've had new battery put in an eighty two thousand, 215 00:11:02,800 --> 00:11:05,160 Speaker 1: and I had an air foot filter put in ninety 216 00:11:05,160 --> 00:11:09,360 Speaker 1: one thousand. Now my question is with ninety six thousand miles, 217 00:11:09,440 --> 00:11:13,400 Speaker 1: I'm a widow. I remember my husband going for a tuneup. 218 00:11:14,320 --> 00:11:17,559 Speaker 1: And there's two questions involved with a tuneup. One, what 219 00:11:17,800 --> 00:11:19,600 Speaker 1: is a tuneup? And what does it? You know? What 220 00:11:19,679 --> 00:11:22,320 Speaker 1: do they do? And number two, I'm going on a 221 00:11:22,400 --> 00:11:25,520 Speaker 1: road trip in June. Should I also have them look 222 00:11:25,559 --> 00:11:29,200 Speaker 1: at the car? Okay, it's a tuneup. I'll answer the 223 00:11:29,240 --> 00:11:31,640 Speaker 1: first one, or I'm sorry, I'll answer the second question 224 00:11:31,880 --> 00:11:34,640 Speaker 1: with a question, when was the last time somebody changed 225 00:11:34,640 --> 00:11:37,200 Speaker 1: the oil? And actually look, look look the car over. 226 00:11:39,480 --> 00:11:43,960 Speaker 1: I got the last oil change about ninety one thousand, okay, 227 00:11:43,960 --> 00:11:46,160 Speaker 1: and that's all they do. They changed that. They had 228 00:11:46,200 --> 00:11:50,080 Speaker 1: a tire rotation, and they did an oil change and 229 00:11:50,080 --> 00:11:53,440 Speaker 1: it's got ninety six thousand on it now, correct, So 230 00:11:53,480 --> 00:11:57,480 Speaker 1: it's due for another oil change. Yes, And that's another 231 00:11:57,559 --> 00:12:00,360 Speaker 1: question I'm going to ask you. Okay, Well, and how 232 00:12:00,360 --> 00:12:04,360 Speaker 1: long ago by time was that last oil change? They 233 00:12:04,400 --> 00:12:06,600 Speaker 1: do it every five thousand, okay, but how many? How 234 00:12:06,600 --> 00:12:12,000 Speaker 1: many months? Oh? I think I had it done in 235 00:12:13,640 --> 00:12:18,200 Speaker 1: probably I was saying no, November or December? All right, 236 00:12:18,240 --> 00:12:22,400 Speaker 1: so you're you're four or five months ago, yes, okay, 237 00:12:22,640 --> 00:12:25,560 Speaker 1: and that's a good number. You know, it's important to 238 00:12:25,600 --> 00:12:30,000 Speaker 1: know that oil changes are done by time and or mileage, 239 00:12:30,000 --> 00:12:33,480 Speaker 1: which ever comes first. All right. You know you're on 240 00:12:33,920 --> 00:12:37,120 Speaker 1: you're on track to do about ten thousand miles a year. 241 00:12:37,120 --> 00:12:40,400 Speaker 1: It sounds like I wouldn't have an issue if you 242 00:12:40,480 --> 00:12:43,920 Speaker 1: did an oil change every five to six months on 243 00:12:44,080 --> 00:12:48,040 Speaker 1: a regular, on a regular consistent basis, regardless of mileage, 244 00:12:48,440 --> 00:12:50,680 Speaker 1: as long as they're using a good grade of oil 245 00:12:50,960 --> 00:12:55,040 Speaker 1: or a correct grade of oil and a synthetic oil. Well, 246 00:12:55,080 --> 00:12:57,520 Speaker 1: that that's why I want to ask you, And that's 247 00:12:57,600 --> 00:13:01,040 Speaker 1: my last question. The last I got an oil change, 248 00:13:01,040 --> 00:13:05,240 Speaker 1: and it's high rotation. They also added twenty dollars for labor, 249 00:13:05,720 --> 00:13:08,760 Speaker 1: and we're up to one hundred and fifteen dollars. I 250 00:13:08,800 --> 00:13:13,400 Speaker 1: think that's outrageous, and it's five W twenty And could 251 00:13:13,400 --> 00:13:15,520 Speaker 1: I take it to Jiffy Lube? And what type of 252 00:13:15,559 --> 00:13:18,839 Speaker 1: oil do they you know, these little places around town, 253 00:13:19,000 --> 00:13:22,520 Speaker 1: what kind of oil do they put in any It 254 00:13:22,640 --> 00:13:25,240 Speaker 1: sounds like they're putting conventional oil in and that's a 255 00:13:25,360 --> 00:13:28,800 Speaker 1: question you have to ask them, all right, And if 256 00:13:28,840 --> 00:13:31,840 Speaker 1: they're putting conventional oil in that it's wrong. You know, 257 00:13:31,960 --> 00:13:35,360 Speaker 1: Ford Motor Company rates that vehicle for a synthetic blend 258 00:13:36,040 --> 00:13:39,080 Speaker 1: a lot of places, a lot of places myself included. 259 00:13:39,120 --> 00:13:41,920 Speaker 1: We no longer carry synthetic blend. The price difference is 260 00:13:41,960 --> 00:13:45,800 Speaker 1: a buck of court on average, and frankly, for what 261 00:13:45,880 --> 00:13:48,679 Speaker 1: we're trying to protect them, what we're trying to accomplish, 262 00:13:48,760 --> 00:13:51,880 Speaker 1: that five dollars or six dollars over the course of 263 00:13:51,880 --> 00:13:56,400 Speaker 1: an oil change doesn't mean anything. A typical full synthetic 264 00:13:56,480 --> 00:14:00,520 Speaker 1: oil change here in New Jersey will average one hundred 265 00:14:00,559 --> 00:14:03,000 Speaker 1: and twenty five to one hundred and fifty dollars just 266 00:14:03,040 --> 00:14:05,320 Speaker 1: for the oil, just for the oil change. So if 267 00:14:05,360 --> 00:14:07,800 Speaker 1: they're doing if they're doing an oil change and a 268 00:14:07,840 --> 00:14:12,000 Speaker 1: tire rotation for one hundred and fifteen dollars, you know, 269 00:14:12,600 --> 00:14:15,520 Speaker 1: I would be concerned. Are they are they balancing the 270 00:14:15,559 --> 00:14:20,120 Speaker 1: tires when they rotate them? Dno? Are they just are that? 271 00:14:20,280 --> 00:14:22,920 Speaker 1: I don't know. I just ask for a tire rotation, okay, 272 00:14:23,320 --> 00:14:27,640 Speaker 1: And you're doing that how often? About every ten okay? 273 00:14:27,680 --> 00:14:30,880 Speaker 1: And that's fine. You may find going every other oil change. Well, 274 00:14:30,920 --> 00:14:33,000 Speaker 1: at the rate year going, it sounds like you're going 275 00:14:33,040 --> 00:14:35,040 Speaker 1: to be doing an oil change every eight thousand miles, 276 00:14:35,040 --> 00:14:36,760 Speaker 1: So that would be every four So that's too soon 277 00:14:37,040 --> 00:14:39,320 Speaker 1: we typically seeing Again, it depends on how the tires 278 00:14:39,320 --> 00:14:42,880 Speaker 1: are wearing. We typically see small SUVs like your Escape, 279 00:14:42,920 --> 00:14:45,520 Speaker 1: like a lot of vehicles, tire rotations are done every 280 00:14:45,520 --> 00:14:49,200 Speaker 1: six to eight thousand miles, so, but if ten thousand's 281 00:14:49,240 --> 00:14:51,040 Speaker 1: working for you, you know a lot of this is 282 00:14:51,080 --> 00:14:53,680 Speaker 1: based on you know, how you drive, where you go, 283 00:14:53,760 --> 00:14:56,000 Speaker 1: what kind of loads you carry, and what type of 284 00:14:56,080 --> 00:14:59,080 Speaker 1: vehicle it is. You know, to answer the question about 285 00:14:59,080 --> 00:15:01,840 Speaker 1: could Jiffy Loop do this? Sure? Are they going to 286 00:15:02,480 --> 00:15:04,320 Speaker 1: use as good equality of an oil? Are they going 287 00:15:04,360 --> 00:15:07,680 Speaker 1: to use a synthetic oil conventional oil? You know, every 288 00:15:07,720 --> 00:15:11,280 Speaker 1: repair shop, Jiffy Loop dealership, independent or otherwise, it is 289 00:15:11,320 --> 00:15:14,040 Speaker 1: only as good as the people in them. And if 290 00:15:14,040 --> 00:15:16,960 Speaker 1: you're shopping, if you're shopping by price. In the case 291 00:15:17,000 --> 00:15:19,400 Speaker 1: of order repair, you know, if you live by the sword, 292 00:15:19,440 --> 00:15:24,280 Speaker 1: you die by the sword. There's usually something that gets compromised. Unfortunately, 293 00:15:24,640 --> 00:15:28,280 Speaker 1: the reality is order repair is not a cheap experience anymore. 294 00:15:28,520 --> 00:15:32,640 Speaker 1: It really isn't okay okay, if if if for instance, 295 00:15:32,760 --> 00:15:34,920 Speaker 1: and I'll say this as gently as I can, so 296 00:15:35,400 --> 00:15:38,200 Speaker 1: you know, for the person that is on a you know, 297 00:15:38,280 --> 00:15:42,960 Speaker 1: on a budget and X number of dollars, I really 298 00:15:43,080 --> 00:15:45,960 Speaker 1: think that if it's if it's out there and it's 299 00:15:45,960 --> 00:15:49,720 Speaker 1: in the cards, you consider a lease because on a 300 00:15:49,800 --> 00:15:53,360 Speaker 1: lease vehicle, you're going to be a fixed payment every month. 301 00:15:54,160 --> 00:15:57,080 Speaker 1: There's you know, there's minimal maintenance. There's a couple of 302 00:15:57,080 --> 00:15:59,160 Speaker 1: oil chains involved in the course of a lease over 303 00:15:59,320 --> 00:16:02,040 Speaker 1: three four year period, and then you're done, you're out 304 00:16:02,040 --> 00:16:05,080 Speaker 1: of the vehicle. You know, there's no there's no big 305 00:16:05,120 --> 00:16:08,920 Speaker 1: major expense, and you're you're always in something new, You're 306 00:16:08,960 --> 00:16:12,320 Speaker 1: always in something with you know that's safe, that's reliable. 307 00:16:12,560 --> 00:16:14,920 Speaker 1: Of course, you're always in the latest technology and you 308 00:16:14,960 --> 00:16:17,440 Speaker 1: know you may not you're maybe you're like some of 309 00:16:17,440 --> 00:16:20,400 Speaker 1: the other folks out there. Technology and touch screens and 310 00:16:20,440 --> 00:16:24,400 Speaker 1: heads up displays tend to be overwhelming at times, so 311 00:16:24,440 --> 00:16:28,320 Speaker 1: that's something to consider. But you know that escape at 312 00:16:28,400 --> 00:16:32,200 Speaker 1: ninety six thousand miles is it's got miles on it, 313 00:16:32,200 --> 00:16:35,920 Speaker 1: it's got one hundred grand, it's it's it's a transmission 314 00:16:35,920 --> 00:16:39,920 Speaker 1: failure away from costing you six grand to repair, and 315 00:16:39,920 --> 00:16:42,880 Speaker 1: and and then what do you do? So you know 316 00:16:42,960 --> 00:16:48,560 Speaker 1: it's now four six it's seven years old, correct, right, 317 00:16:48,680 --> 00:16:50,800 Speaker 1: So you know one hundred thousand miles is a lot 318 00:16:50,800 --> 00:16:54,200 Speaker 1: of mileage. So it's it's it's instead of the Jiffy Lube, 319 00:16:54,400 --> 00:16:57,280 Speaker 1: instead of you know, wherever you're going. If you're comfortable 320 00:16:57,320 --> 00:16:59,480 Speaker 1: where you're going, let me ask you this question. When 321 00:16:59,520 --> 00:17:01,920 Speaker 1: you wherever you're going, are you comfortable with them? Do 322 00:17:01,960 --> 00:17:03,760 Speaker 1: they seem like they've got your best interest at heart? 323 00:17:03,760 --> 00:17:06,080 Speaker 1: Are they looking over the vehicle? Do you think they're 324 00:17:06,119 --> 00:17:09,400 Speaker 1: looking out for you? Or they've just taken your money? Well, 325 00:17:09,440 --> 00:17:12,560 Speaker 1: it's just where where I bought the cars, where I 326 00:17:12,600 --> 00:17:17,280 Speaker 1: go to get my oil change. Okay, So it's a dealership, correct, 327 00:17:17,320 --> 00:17:20,000 Speaker 1: And that's fine, and the service writer knows you, and 328 00:17:20,000 --> 00:17:21,399 Speaker 1: it's high sue, how are you what do you want 329 00:17:21,440 --> 00:17:23,600 Speaker 1: to do in the sixteen escape today? That kind of 330 00:17:23,600 --> 00:17:27,840 Speaker 1: a thing or is it always high pressure for a sales. No, 331 00:17:28,000 --> 00:17:30,359 Speaker 1: they've never said them fast. They never said anything about 332 00:17:30,359 --> 00:17:33,560 Speaker 1: the tires and I hydroplate, and that was terrified. Okay, 333 00:17:33,600 --> 00:17:37,119 Speaker 1: so I went home and got tires right away. Right. So, No, 334 00:17:37,240 --> 00:17:39,720 Speaker 1: they never said a word about anything about the car, 335 00:17:39,960 --> 00:17:43,920 Speaker 1: you know, and maybe maybe they're not doing enough. You know, 336 00:17:44,200 --> 00:17:48,800 Speaker 1: it's it's it's a problem. Listen, I really think you know. 337 00:17:48,840 --> 00:17:50,920 Speaker 1: I read reports and I still see them from time 338 00:17:50,960 --> 00:17:53,119 Speaker 1: to time on the industry that ort to repair on 339 00:17:53,240 --> 00:17:56,000 Speaker 1: average a month is one hundred and twenty five to 340 00:17:56,080 --> 00:17:58,120 Speaker 1: one hundred and fifty dollars a month maintenance after it's 341 00:17:58,160 --> 00:18:00,720 Speaker 1: three years old. And I still believe that to be true. Number, 342 00:18:00,920 --> 00:18:02,639 Speaker 1: Sit tight, sir. Let me let me come back to 343 00:18:02,680 --> 00:18:04,520 Speaker 1: you after I take this pause. I'm run an Any 344 00:18:04,560 --> 00:18:06,280 Speaker 1: in the car doctor here at eighty five five five 345 00:18:06,359 --> 00:18:08,480 Speaker 1: six zero nine nine zero zero. I want to join 346 00:18:08,520 --> 00:18:10,440 Speaker 1: in the conversation. Give us a call. I'll be back 347 00:18:10,560 --> 00:18:47,520 Speaker 1: right after this. Don't go away the way. I welcome back, 348 00:18:47,840 --> 00:18:49,520 Speaker 1: run an Any in the car doctor. I'm talking with 349 00:18:49,560 --> 00:18:53,560 Speaker 1: Sue and Missouri. Sue, you're still there. Yeah, you know 350 00:18:54,119 --> 00:18:56,440 Speaker 1: the thing that came to my mind is as we 351 00:18:56,440 --> 00:18:59,440 Speaker 1: were taking that pause, is you know, the vehicle seven 352 00:18:59,520 --> 00:19:01,600 Speaker 1: years old out of some one hundred thousand miles on it. 353 00:19:01,680 --> 00:19:03,959 Speaker 1: And I don't want to burst your bubble or make 354 00:19:04,000 --> 00:19:06,880 Speaker 1: you're nervous, but from a practical point of view, you're 355 00:19:06,960 --> 00:19:09,880 Speaker 1: you're at that prime point of where things could I'm 356 00:19:09,920 --> 00:19:13,840 Speaker 1: not saying they will, but could start to fail. So 357 00:19:14,320 --> 00:19:17,600 Speaker 1: you know you've got to have a plan B of 358 00:19:17,880 --> 00:19:21,000 Speaker 1: you know, what if, what will you do if? And 359 00:19:21,560 --> 00:19:23,840 Speaker 1: you know, this car could go another hundred thousand miles 360 00:19:23,880 --> 00:19:26,640 Speaker 1: trouble free, this car could turn a check engine lighte 361 00:19:26,680 --> 00:19:29,240 Speaker 1: on next week. You know, you're you're right at that 362 00:19:29,320 --> 00:19:33,119 Speaker 1: age group. So it makes the argument for in the 363 00:19:33,160 --> 00:19:36,280 Speaker 1: case of hopefully you're putting away a little money every 364 00:19:36,320 --> 00:19:38,800 Speaker 1: month when you don't have major repairs that's in the budget, 365 00:19:39,160 --> 00:19:42,080 Speaker 1: something is a down payment or something for repairs for 366 00:19:42,119 --> 00:19:45,640 Speaker 1: the next repair of the next vehicle, and it's it's 367 00:19:45,680 --> 00:19:48,960 Speaker 1: just become so necessary today. You know, I was reading 368 00:19:48,960 --> 00:19:52,400 Speaker 1: a report just recently it talked about them. It came 369 00:19:52,400 --> 00:19:55,440 Speaker 1: out this week that the President is trying to they're 370 00:19:55,480 --> 00:19:58,440 Speaker 1: going to change pricing on gas cars. They want to 371 00:19:58,440 --> 00:20:00,920 Speaker 1: make gas cars more expensive, beginning with model year twenty 372 00:20:00,920 --> 00:20:04,480 Speaker 1: twenty seven to help increase EV vehicle sales, and there 373 00:20:04,520 --> 00:20:06,320 Speaker 1: was an there was a point in this article where 374 00:20:06,320 --> 00:20:08,800 Speaker 1: it talked about the average EV vehicle with sixty four 375 00:20:08,840 --> 00:20:12,280 Speaker 1: thousand dollars, And I'm just quoting the news versus a 376 00:20:12,480 --> 00:20:16,600 Speaker 1: comparable sized compact vehicle for twenty seven thousand dollars. So 377 00:20:16,720 --> 00:20:20,440 Speaker 1: even a compact car today is still twenty seven thousand dollars, 378 00:20:20,440 --> 00:20:23,760 Speaker 1: Which is it's a lot of money. You know, it's 379 00:20:23,800 --> 00:20:25,239 Speaker 1: if you don't have it, it's a lot. It's it's 380 00:20:25,440 --> 00:20:26,800 Speaker 1: a whole lot of money. Even if you have it, 381 00:20:26,800 --> 00:20:29,520 Speaker 1: it's a lot of money. So my point becomes that 382 00:20:29,680 --> 00:20:33,800 Speaker 1: a decent used you know, two or three year old 383 00:20:34,000 --> 00:20:36,600 Speaker 1: something is still going to be fifteen to twenty grand, 384 00:20:37,320 --> 00:20:40,760 Speaker 1: and you've got to be prepared for that. But back 385 00:20:40,800 --> 00:20:44,119 Speaker 1: to your cush I have the money, you know, if 386 00:20:44,240 --> 00:20:47,840 Speaker 1: if it need be right. I've always thought a new car, okay, 387 00:20:48,240 --> 00:20:50,240 Speaker 1: but you know I was thinking, you know of a 388 00:20:50,280 --> 00:20:52,320 Speaker 1: possible you know, use car. I'm not going to get 389 00:20:52,320 --> 00:20:55,760 Speaker 1: an electric car. I absolutely refuse to get electric. If 390 00:20:55,800 --> 00:20:58,159 Speaker 1: I am to go to have them build you know, 391 00:20:58,240 --> 00:21:00,440 Speaker 1: build it at the factory and bring it to me, 392 00:21:00,720 --> 00:21:03,040 Speaker 1: that's fine, but I will not buy electric. Yeah. No. 393 00:21:02,920 --> 00:21:05,200 Speaker 1: And my point wasn't just to tell you to buy 394 00:21:05,200 --> 00:21:07,520 Speaker 1: an electric car just using that as as I just 395 00:21:07,560 --> 00:21:09,160 Speaker 1: read the article and the number was in my head 396 00:21:09,160 --> 00:21:12,359 Speaker 1: with regards to you know what what evs cost? What? 397 00:21:12,359 --> 00:21:15,040 Speaker 1: What you know current gas powered cars cost from a 398 00:21:15,080 --> 00:21:17,480 Speaker 1: price point? You know what? What? What? What I think 399 00:21:17,480 --> 00:21:19,080 Speaker 1: I want to impress upon you? Want to go back 400 00:21:19,080 --> 00:21:22,000 Speaker 1: to your first question? What's a tune up? A tune 401 00:21:22,080 --> 00:21:27,080 Speaker 1: up A tune up, by definition, is whatever it takes 402 00:21:27,119 --> 00:21:31,400 Speaker 1: to make the vehicle operate as designed. So what does 403 00:21:31,400 --> 00:21:34,600 Speaker 1: that mean? Okay? What? What? What? What can that be? Um? 404 00:21:34,640 --> 00:21:37,600 Speaker 1: Depending upon the car at ninety six thousand miles, that's 405 00:21:37,680 --> 00:21:40,240 Speaker 1: that's likely spark plugs. In the case of your escape, 406 00:21:40,240 --> 00:21:43,400 Speaker 1: it's spark plugs if they've never been done, all right, 407 00:21:43,640 --> 00:21:47,720 Speaker 1: it's it's typically a fuel system cleaning where they're going 408 00:21:47,920 --> 00:21:51,119 Speaker 1: to put some sort of a fuel system additive in 409 00:21:51,160 --> 00:21:55,520 Speaker 1: the tank uh and do a cleaning process where they 410 00:21:55,600 --> 00:21:59,239 Speaker 1: clean up carbon deposits that have formed inside the engine. 411 00:21:59,359 --> 00:22:01,680 Speaker 1: You know that will help the engine run more efficient 412 00:22:01,720 --> 00:22:04,240 Speaker 1: and run longer and get better fuel economy. If you're 413 00:22:04,240 --> 00:22:07,520 Speaker 1: curious to see the process, go out to Berryman Products 414 00:22:07,560 --> 00:22:11,280 Speaker 1: dot com. Berryman makes a great fuel system cleaning process 415 00:22:11,920 --> 00:22:14,399 Speaker 1: and they've got a great intank additive. They've got a 416 00:22:14,440 --> 00:22:17,280 Speaker 1: great video there at Berryman Products dot Com that shows 417 00:22:17,600 --> 00:22:20,160 Speaker 1: why it's effective and why it's important. But that's typically 418 00:22:20,160 --> 00:22:23,040 Speaker 1: something done at one hundred thousand mile mark. It's it's 419 00:22:23,119 --> 00:22:25,800 Speaker 1: usually done every thirty to fifty thousand miles, depending on 420 00:22:25,840 --> 00:22:28,199 Speaker 1: how you drive. But if it's never been done on 421 00:22:28,280 --> 00:22:31,680 Speaker 1: your particular car, it'll be wonderful. One of the things 422 00:22:31,720 --> 00:22:34,120 Speaker 1: you did not mention that I did not hear you say, 423 00:22:34,440 --> 00:22:37,119 Speaker 1: is they did an air filter. Did anybody ever do 424 00:22:37,160 --> 00:22:42,520 Speaker 1: a cabin filter? I don't know. They just came and 425 00:22:42,560 --> 00:22:45,719 Speaker 1: say filter need to be changed at ninety six thousand, 426 00:22:45,760 --> 00:22:48,000 Speaker 1: and I thought, or ninety one thousand, I said, change it? 427 00:22:48,119 --> 00:22:50,639 Speaker 1: What was? I have? No? Sure, there's a there's a 428 00:22:50,720 --> 00:22:55,040 Speaker 1: filter down under the dashboard to the right side where 429 00:22:55,040 --> 00:22:58,800 Speaker 1: the passengers feet sit that helps filter the air coming 430 00:22:58,800 --> 00:23:01,160 Speaker 1: in for the heating and the air conditioning. It would 431 00:23:01,200 --> 00:23:03,040 Speaker 1: be the same filter. Do you have air conditioning in 432 00:23:03,080 --> 00:23:05,280 Speaker 1: the house or do you have forced hot air heat 433 00:23:05,320 --> 00:23:09,080 Speaker 1: in the house. Yes, I just have regular air conditioning 434 00:23:09,080 --> 00:23:11,160 Speaker 1: in the house. Right there, there would be there would 435 00:23:11,160 --> 00:23:13,919 Speaker 1: be a filter. In a forced hot air or a 436 00:23:13,960 --> 00:23:17,280 Speaker 1: forced air conditioning system, there would be a pollen filter. 437 00:23:17,520 --> 00:23:20,080 Speaker 1: Cars have the same thing. If it's never been changed 438 00:23:20,400 --> 00:23:25,080 Speaker 1: by now it's it's it's overloaded. And there's two concerns there. 439 00:23:25,160 --> 00:23:28,760 Speaker 1: Number one, you're breathing all this contaminant when you use 440 00:23:28,800 --> 00:23:31,160 Speaker 1: the air or the heat in. Number two, if it 441 00:23:31,240 --> 00:23:34,280 Speaker 1: can't filter and protect the system, it gets overloaded. And 442 00:23:34,359 --> 00:23:38,119 Speaker 1: now dirt and debris and leaves and whatever else starts 443 00:23:38,200 --> 00:23:40,800 Speaker 1: to adhere, itself gets past the filter, and it here 444 00:23:40,840 --> 00:23:43,360 Speaker 1: itself to the ac EV operator core in the heater core, 445 00:23:43,440 --> 00:23:45,960 Speaker 1: and you know it makes a mess. So as a 446 00:23:46,000 --> 00:23:48,159 Speaker 1: cabin filter part of a tune up, yeah, sure, if 447 00:23:48,160 --> 00:23:50,240 Speaker 1: it makes the car, you know, if it improves the 448 00:23:50,320 --> 00:23:54,040 Speaker 1: vehicle's performance and operation. You know it's not going to 449 00:23:54,119 --> 00:23:56,480 Speaker 1: get better gas mileage, but it's going to be safer 450 00:23:56,520 --> 00:23:59,480 Speaker 1: for you and make a better experience in terms of driving. 451 00:24:00,119 --> 00:24:03,400 Speaker 1: So you know, those are the things you do. Fluids. 452 00:24:03,920 --> 00:24:07,359 Speaker 1: By now, at one hundred thousand mile and seven years old, 453 00:24:07,840 --> 00:24:09,840 Speaker 1: every fluid in the car should have been changed at 454 00:24:09,920 --> 00:24:13,520 Speaker 1: least once. All right, you did, You did transmission fluid 455 00:24:13,520 --> 00:24:15,879 Speaker 1: at seventy three when was the last time break fluid 456 00:24:15,920 --> 00:24:18,960 Speaker 1: was flushed? When was the last time coolant was exchanged 457 00:24:19,080 --> 00:24:23,119 Speaker 1: or replaced? All right? If there's a if there's a 458 00:24:23,160 --> 00:24:25,879 Speaker 1: rear differential. If this is an all wheel drive escape, 459 00:24:26,400 --> 00:24:30,959 Speaker 1: there's a rear difference, it's not it's a front wheel drive. Okay, okay. 460 00:24:31,200 --> 00:24:33,520 Speaker 1: If if it wasn't all wheel there's a rear differential 461 00:24:33,640 --> 00:24:37,399 Speaker 1: or fluid has to be replaced, depending upon what the 462 00:24:37,480 --> 00:24:41,160 Speaker 1: undercarriage looks like from a rust perspective. Usually by now 463 00:24:41,200 --> 00:24:43,520 Speaker 1: the rear shocks on the escapes are starting to lose 464 00:24:43,560 --> 00:24:46,240 Speaker 1: their paint and they're pretty rusted and cruddy. So an 465 00:24:46,240 --> 00:24:49,240 Speaker 1: overall evaluation of any rust that might have formed on 466 00:24:49,280 --> 00:24:52,240 Speaker 1: it's important. You know, I would I would find And 467 00:24:52,320 --> 00:24:55,479 Speaker 1: again it's this is about that relationship thing, you know. 468 00:24:55,520 --> 00:24:57,600 Speaker 1: It's you go to a doctor and you say, hey, doc, 469 00:24:57,640 --> 00:24:59,720 Speaker 1: I don't really feel good. I don't really feel bad. 470 00:24:59,720 --> 00:25:01,160 Speaker 1: I just I want to know what kind of shape 471 00:25:01,200 --> 00:25:03,000 Speaker 1: I'm in. What do they do? They give you a 472 00:25:03,040 --> 00:25:06,280 Speaker 1: physical rights, they get your tongue, sayah, and they give 473 00:25:06,320 --> 00:25:08,080 Speaker 1: you a look over, and they come back and they go, Sue, 474 00:25:08,119 --> 00:25:09,600 Speaker 1: you gotta do this, you gotta do this, you gotta 475 00:25:09,640 --> 00:25:11,359 Speaker 1: do that. Here's the good news, here's the bad news, 476 00:25:11,560 --> 00:25:15,040 Speaker 1: and overall evaluation. It's a doctor you've been going to. 477 00:25:15,119 --> 00:25:17,080 Speaker 1: It's a doctor you trust. You've got to walk into 478 00:25:17,119 --> 00:25:19,280 Speaker 1: this dealership where it doesn't sound like they're doing a 479 00:25:19,320 --> 00:25:21,480 Speaker 1: lot more than just change and oil, because they didn't 480 00:25:21,480 --> 00:25:23,240 Speaker 1: tell you about the tires that were bold and that's 481 00:25:23,240 --> 00:25:26,160 Speaker 1: why you're hydroplane. And that's a concern I've got. But 482 00:25:26,400 --> 00:25:28,920 Speaker 1: you've got to hope that they will play the game 483 00:25:29,000 --> 00:25:31,840 Speaker 1: straight and tell you, hey, Sue, here's what the vehicle needs, 484 00:25:32,040 --> 00:25:34,560 Speaker 1: and not oversell you would not undersell you, just give 485 00:25:34,560 --> 00:25:36,800 Speaker 1: you a reality check. Do you have to do it 486 00:25:36,880 --> 00:25:39,800 Speaker 1: all at once? It depends on what they come back with, 487 00:25:39,920 --> 00:25:41,840 Speaker 1: but maybe you can start to bite the sandwich one 488 00:25:41,840 --> 00:25:44,680 Speaker 1: piece at a time. Or maybe it's motivation to say, hey, 489 00:25:44,920 --> 00:25:47,879 Speaker 1: what's this car worth in a tough market, and maybe 490 00:25:47,920 --> 00:25:51,960 Speaker 1: that's the answer, and you go find a replacement vehicle 491 00:25:52,240 --> 00:25:54,719 Speaker 1: and don't say it's too expensive, don't say it's not 492 00:25:54,760 --> 00:25:56,480 Speaker 1: out there until you know it just takes a little 493 00:25:56,480 --> 00:25:59,359 Speaker 1: bit of homework and some footwork and effort, if that 494 00:25:59,400 --> 00:26:04,400 Speaker 1: makes any sense, makes sense? Alrighty, all right, well, thank 495 00:26:04,640 --> 00:26:06,720 Speaker 1: thank you very very much. You're very welcome. So did 496 00:26:06,720 --> 00:26:08,000 Speaker 1: you have any other questions? I want to make sure 497 00:26:08,000 --> 00:26:11,240 Speaker 1: I got them all. I got them all. Yeah, it 498 00:26:11,320 --> 00:26:13,040 Speaker 1: was just a tuned up the road trip. You know. 499 00:26:13,080 --> 00:26:14,800 Speaker 1: I figured, you know, when they do the tune up, 500 00:26:14,840 --> 00:26:17,280 Speaker 1: they'll let me. I said, you know, I'm going to 501 00:26:17,359 --> 00:26:20,959 Speaker 1: go down the Florida, drive down the Florida and um, 502 00:26:21,359 --> 00:26:23,399 Speaker 1: you know, I just have them check the belts and 503 00:26:23,480 --> 00:26:27,520 Speaker 1: things like that, belt toss, wiper, blades, lights, Yeah, I 504 00:26:27,560 --> 00:26:30,200 Speaker 1: got I got new blades for them to put on. Okay, 505 00:26:30,320 --> 00:26:33,119 Speaker 1: so you know, I know that they need to be changed, 506 00:26:33,680 --> 00:26:36,320 Speaker 1: and so I just I just didn't want to, you know, 507 00:26:36,880 --> 00:26:40,399 Speaker 1: break down, you know myself along the road. Triple do 508 00:26:40,400 --> 00:26:43,399 Speaker 1: you have trip? Do you have Triple A? So I 509 00:26:43,480 --> 00:26:46,200 Speaker 1: have emergency road service okay, yeah, and that's important. And 510 00:26:46,280 --> 00:26:49,960 Speaker 1: you carry a cell phone? Correct? Good, correct, Okay, I'm 511 00:26:49,960 --> 00:26:53,320 Speaker 1: just trying to keep you safety. Well. Well, thank you 512 00:26:53,440 --> 00:26:55,200 Speaker 1: very very much, you very well, and you have a 513 00:26:55,359 --> 00:26:58,360 Speaker 1: very blessed easter you too, be well, Thank good, thank you, 514 00:26:58,359 --> 00:27:02,280 Speaker 1: You're very welcome. By bye. I can't stress enough the 515 00:27:02,359 --> 00:27:04,399 Speaker 1: amount of forethought you have to put in to have 516 00:27:04,520 --> 00:27:07,439 Speaker 1: a good experience. So when you go in for the 517 00:27:07,480 --> 00:27:08,879 Speaker 1: repair shop. You know, it's just sort of like what 518 00:27:08,960 --> 00:27:11,879 Speaker 1: I was talking about in the beginning, the inconvenience of repair. 519 00:27:13,600 --> 00:27:15,920 Speaker 1: It sounds like and I'm not sure that Sue has 520 00:27:16,520 --> 00:27:19,240 Speaker 1: that relationship yet, or she hasn't found what she's looking 521 00:27:19,240 --> 00:27:22,280 Speaker 1: for in the way of a repair shop, or you know, 522 00:27:22,320 --> 00:27:24,400 Speaker 1: she has to have the experience of maybe she hasn't 523 00:27:24,400 --> 00:27:26,639 Speaker 1: had a great experience and she's just hopping around, but 524 00:27:27,040 --> 00:27:28,919 Speaker 1: it's just important to have that. I'm telling you. A 525 00:27:28,960 --> 00:27:31,680 Speaker 1: good mechanic, Well, listen, you know how we close the show. 526 00:27:33,520 --> 00:27:36,520 Speaker 1: It really is true. A good mechanic is priceless. Five 527 00:27:36,600 --> 00:27:38,639 Speaker 1: six zero nine zero zero. I'm running Any of the 528 00:27:38,680 --> 00:27:47,640 Speaker 1: Car Doctor. I'll be back right after this. Don't go away, 529 00:27:49,640 --> 00:27:52,040 Speaker 1: Welcome back, running name of the Car Doctor. You know, 530 00:27:52,440 --> 00:27:54,640 Speaker 1: Mark Mills was right. We had Mark Mills on the show. 531 00:27:54,640 --> 00:27:56,320 Speaker 1: We've had Mark on a couple of times talking about 532 00:27:56,320 --> 00:27:58,720 Speaker 1: the EV transition and some of the things that have 533 00:27:58,800 --> 00:28:00,679 Speaker 1: to go on and have and in order for it 534 00:28:00,720 --> 00:28:04,160 Speaker 1: to work. And already I'm reading stories about the car 535 00:28:04,200 --> 00:28:07,960 Speaker 1: companies cutting back on the EV transition that they're you know, 536 00:28:08,040 --> 00:28:10,800 Speaker 1: they're going to continue with gas cars and it's not 537 00:28:10,840 --> 00:28:12,600 Speaker 1: so easy to get us to switch to electric and 538 00:28:12,600 --> 00:28:15,560 Speaker 1: so forth. And then I came across this article from 539 00:28:16,000 --> 00:28:20,000 Speaker 1: I Tripoli. Spectrum is the website. It's a technical magazine. 540 00:28:20,240 --> 00:28:22,879 Speaker 1: It's a written by Harry Goldstein, and Harry talks about 541 00:28:23,160 --> 00:28:26,600 Speaker 1: one engineer's quest to wrap his mind around the challenges 542 00:28:26,640 --> 00:28:29,280 Speaker 1: of EV and the EV transition. And I'm just reporting 543 00:28:29,280 --> 00:28:32,280 Speaker 1: the news here, folks. You know, get a hard hat 544 00:28:32,320 --> 00:28:34,800 Speaker 1: if you don't like it. The article talks about over 545 00:28:34,800 --> 00:28:37,440 Speaker 1: the past twenty years or so, contributing editor Robert Sharrett 546 00:28:37,760 --> 00:28:40,000 Speaker 1: has written about some of the thorniest issues facing the 547 00:28:40,000 --> 00:28:42,840 Speaker 1: planet at large and engineers in particular. For ie Spectrum, 548 00:28:42,840 --> 00:28:46,520 Speaker 1: he's dug into software reliability and maintenance and the automation paradox, 549 00:28:46,600 --> 00:28:49,200 Speaker 1: examining those complex topics through the eyes of a seasoned 550 00:28:49,320 --> 00:28:53,360 Speaker 1: risk analysis an analyst who has consulted for governments and 551 00:28:53,400 --> 00:28:56,280 Speaker 1: corporations for five decades. And he goes on. Harry goes 552 00:28:56,280 --> 00:28:58,440 Speaker 1: on to talk about, you know how he's been Bob's 553 00:28:58,480 --> 00:29:01,560 Speaker 1: editor on various things, and it gets into the meeting 554 00:29:01,600 --> 00:29:04,320 Speaker 1: the potatoes of the EV transition. And the thing that 555 00:29:04,360 --> 00:29:07,640 Speaker 1: I thought was interesting is Harry writes about the power 556 00:29:07,680 --> 00:29:11,200 Speaker 1: grid transformers, these essential voltage converting components are designed to 557 00:29:11,240 --> 00:29:14,480 Speaker 1: cool down at night, and Harry points out when power 558 00:29:14,480 --> 00:29:17,600 Speaker 1: consumption is typically low, but there with more people charging 559 00:29:17,640 --> 00:29:20,880 Speaker 1: evs at home at night, the thirty year design life 560 00:29:20,880 --> 00:29:23,240 Speaker 1: of a transformer is expected the drop to perhaps no 561 00:29:23,400 --> 00:29:26,240 Speaker 1: more than three years once mass adoption of evs take hold. 562 00:29:26,640 --> 00:29:30,160 Speaker 1: Transformers can cost more than twenty thousand dollars each currently 563 00:29:30,480 --> 00:29:33,440 Speaker 1: and they're already in short supply in many country ares included, 564 00:29:33,840 --> 00:29:37,040 Speaker 1: and Bob Harry goes on to talk about how Bob 565 00:29:37,040 --> 00:29:39,920 Speaker 1: Scherette examines factors like that and dozens of others in 566 00:29:40,000 --> 00:29:42,080 Speaker 1: the last year and a half, and about the research 567 00:29:42,120 --> 00:29:45,720 Speaker 1: he's doing on the transition to EV and he attempts 568 00:29:46,000 --> 00:29:48,680 Speaker 1: bottom line, he comes down to the same conclusion I've 569 00:29:48,720 --> 00:29:51,000 Speaker 1: made as well as so many others, that it has 570 00:29:51,040 --> 00:29:52,600 Speaker 1: to be done in scale, It has to be done 571 00:29:52,600 --> 00:29:58,280 Speaker 1: at some level to make it possible, to make it obtainable, 572 00:29:58,400 --> 00:30:00,840 Speaker 1: that it's not an impossible feet, that it's not going 573 00:30:00,920 --> 00:30:03,200 Speaker 1: to leave us high and dry. And that's uh, you 574 00:30:03,240 --> 00:30:06,160 Speaker 1: can find this out that uh, you know, I e. 575 00:30:06,520 --> 00:30:09,440 Speaker 1: Spectrum dot com. I believe was the website or Spectrum 576 00:30:09,480 --> 00:30:12,160 Speaker 1: dot com. If you just go and Google search, Harry 577 00:30:12,160 --> 00:30:15,680 Speaker 1: Goldstein The Scale of EV transition. It's a great read. 578 00:30:15,720 --> 00:30:18,040 Speaker 1: It's about a three minute read. It's very interesting, and 579 00:30:18,240 --> 00:30:20,160 Speaker 1: it makes me think that they're finally starting to see 580 00:30:20,200 --> 00:30:22,840 Speaker 1: things for what they are. That you know, it's it's 581 00:30:22,880 --> 00:30:25,520 Speaker 1: it's not such a simple process. Heck, we were coming 582 00:30:25,560 --> 00:30:28,160 Speaker 1: home last night and I felt bad for the guy. 583 00:30:28,280 --> 00:30:30,160 Speaker 1: There was a Tesla at the off ramp of two 584 00:30:30,160 --> 00:30:32,760 Speaker 1: eighty seven here in New Jersey, and he was trying 585 00:30:32,760 --> 00:30:35,200 Speaker 1: to drive the car on the booster pack. The battery 586 00:30:35,240 --> 00:30:37,080 Speaker 1: had died. He ran out of electricity, and he had 587 00:30:37,120 --> 00:30:40,200 Speaker 1: a old style school jump packed up up to the car, 588 00:30:40,240 --> 00:30:41,560 Speaker 1: and he was trying to move the car and it 589 00:30:41,600 --> 00:30:44,400 Speaker 1: wouldn't move. And he got a little bit further down 590 00:30:44,480 --> 00:30:46,200 Speaker 1: the off ramp and the tow truck was just pulling 591 00:30:46,240 --> 00:30:47,360 Speaker 1: up and they were going to put him up on 592 00:30:47,360 --> 00:30:49,680 Speaker 1: the back of the tow truck and haul it away. 593 00:30:49,720 --> 00:30:52,239 Speaker 1: So he just he ran out of electricity and and 594 00:30:52,320 --> 00:30:54,720 Speaker 1: I realized cars run out of gas. I'm not saying 595 00:30:54,720 --> 00:30:57,880 Speaker 1: that it's not impossible, but you know, perhaps his trip 596 00:30:57,960 --> 00:31:00,760 Speaker 1: was interrupted. I'm reading also a lot of reports people 597 00:31:00,760 --> 00:31:03,120 Speaker 1: are finding out that the EV range isn't what it 598 00:31:03,160 --> 00:31:08,560 Speaker 1: should be, especially especially when you know cold weather persists there. 599 00:31:08,760 --> 00:31:13,160 Speaker 1: I was reading a story yesterday talking about that they 600 00:31:13,360 --> 00:31:16,480 Speaker 1: estimated this year. This past winter, people found out the 601 00:31:16,560 --> 00:31:19,520 Speaker 1: average life cycle of their ev the average range dropped 602 00:31:20,160 --> 00:31:22,320 Speaker 1: down instead of the expected range, that dropped down to 603 00:31:22,360 --> 00:31:25,560 Speaker 1: about thirty percent of what was expected simply by cold weather. 604 00:31:25,640 --> 00:31:27,400 Speaker 1: So it's still a problem. So I don't know where 605 00:31:27,400 --> 00:31:29,320 Speaker 1: they're coming up with these numbers that we're going to 606 00:31:29,400 --> 00:31:32,440 Speaker 1: make this transformation in less than well, less than twelve years, 607 00:31:32,440 --> 00:31:35,440 Speaker 1: now less than ten in some states. So I think 608 00:31:35,440 --> 00:31:37,440 Speaker 1: these guys are out of their minds. But you know, 609 00:31:37,480 --> 00:31:39,400 Speaker 1: what do I know? I'm just a dumb mechanic. Eight 610 00:31:39,480 --> 00:31:42,240 Speaker 1: five six zero nine nine zero zero. The car doctors 611 00:31:42,240 --> 00:31:52,120 Speaker 1: coming back right after this. Don't go away, welcome back 612 00:31:52,320 --> 00:31:53,840 Speaker 1: run on any of the car doctor. Let's get over 613 00:31:53,880 --> 00:31:57,000 Speaker 1: to Sandy in Virginia thirteen Toyota Cameray. Sandy, how can 614 00:31:57,040 --> 00:32:00,280 Speaker 1: I help? Yes, I had a question. It's been I'm 615 00:32:00,280 --> 00:32:02,440 Speaker 1: the second owner. I've had it seven years. I just 616 00:32:02,480 --> 00:32:05,440 Speaker 1: had some work done, some ground things, and they tell 617 00:32:05,520 --> 00:32:07,640 Speaker 1: me that I'm going to need tires about six months. 618 00:32:07,640 --> 00:32:09,960 Speaker 1: And on this model, something else of about what it 619 00:32:10,080 --> 00:32:12,840 Speaker 1: was could go if I listen to it ride down 620 00:32:12,880 --> 00:32:15,240 Speaker 1: the road that could be going out. I'm just wondering 621 00:32:15,680 --> 00:32:19,720 Speaker 1: when's the best time for me to sell that traded 622 00:32:19,760 --> 00:32:22,920 Speaker 1: in and get another used car with a crazy way 623 00:32:22,960 --> 00:32:25,280 Speaker 1: though market is right now? What do you suggest? And 624 00:32:25,320 --> 00:32:28,520 Speaker 1: I'm looking at total ravs with maybe a hybrid. What 625 00:32:28,560 --> 00:32:31,080 Speaker 1: do you think about that it used? Of course I 626 00:32:31,160 --> 00:32:34,200 Speaker 1: think that if I think you have to try right, 627 00:32:34,240 --> 00:32:35,480 Speaker 1: I think you have to find out. You got to 628 00:32:35,520 --> 00:32:37,160 Speaker 1: know what you're dealing with, all right. You may find 629 00:32:37,160 --> 00:32:39,320 Speaker 1: that your car is worth more than you realize. Never 630 00:32:39,400 --> 00:32:41,800 Speaker 1: negotiate with yourself. You can go out online go to 631 00:32:41,920 --> 00:32:45,200 Speaker 1: KBB dot com Kelly Bluebook dot com give you a 632 00:32:45,280 --> 00:32:47,719 Speaker 1: rough idea of vehicle value in your area. You can 633 00:32:47,760 --> 00:32:49,959 Speaker 1: also go out to the dealer websites and see what 634 00:32:49,960 --> 00:32:54,200 Speaker 1: they're selling comparable thirteen cameras for with comparable mileage, forget 635 00:32:54,200 --> 00:32:56,480 Speaker 1: the tires. And it sounds like maybe you're describing a 636 00:32:56,520 --> 00:32:59,360 Speaker 1: wheelbearing that somebody say maybe somebody said wheelbearing to you. 637 00:32:59,560 --> 00:33:02,480 Speaker 1: Does that something else that you're riding down the road, 638 00:33:02,520 --> 00:33:04,720 Speaker 1: you hear this noise and that model is known for 639 00:33:04,840 --> 00:33:09,160 Speaker 1: that could be happening, swedbar links, swedbar bushings, something like that. 640 00:33:09,240 --> 00:33:12,120 Speaker 1: Or noisy struts. Yeah, i'd have to know. No, um, 641 00:33:12,400 --> 00:33:14,760 Speaker 1: nobody got strut. I can't remember what it was. But anyway, 642 00:33:14,960 --> 00:33:18,480 Speaker 1: I'm just thinking about and I'm just concerned instead of 643 00:33:18,560 --> 00:33:20,120 Speaker 1: putting a lot of money in them. And I don't 644 00:33:20,120 --> 00:33:24,920 Speaker 1: like how many miles around this car? One thirty eight thousand. Yeah, 645 00:33:24,920 --> 00:33:26,160 Speaker 1: and that'd be a great time to get rid of 646 00:33:26,200 --> 00:33:28,280 Speaker 1: it if you can. You know, whatever you get thinking, 647 00:33:28,360 --> 00:33:29,840 Speaker 1: you know, and you almost have to you almost have 648 00:33:29,880 --> 00:33:32,440 Speaker 1: to consider. Let's baseline it right, Let's say it's between 649 00:33:32,480 --> 00:33:35,239 Speaker 1: tires and whatever else they want to replace. Did they 650 00:33:35,240 --> 00:33:37,280 Speaker 1: give you a price? Did they give you some idea 651 00:33:37,320 --> 00:33:40,960 Speaker 1: of cost? It's about nine hundred dollars the other thing was, 652 00:33:41,320 --> 00:33:43,840 Speaker 1: so it's it's a thousand dollars of widgets plus maybe 653 00:33:43,880 --> 00:33:45,920 Speaker 1: the other thing. Maybe it's gonna be fifteen hundred by 654 00:33:45,920 --> 00:33:48,160 Speaker 1: the time things pan out, because it'll be a surprise. 655 00:33:48,720 --> 00:33:50,800 Speaker 1: So let's say, let's say you look it up in 656 00:33:50,840 --> 00:33:53,840 Speaker 1: your car's worth five. Your car is really worth sixty 657 00:33:53,880 --> 00:33:55,880 Speaker 1: five because you don't have to put the fifteen hundred 658 00:33:55,880 --> 00:33:57,160 Speaker 1: into it if you can get the five four it 659 00:33:57,200 --> 00:34:00,840 Speaker 1: in the shape that it's in without tires. So Camrey's 660 00:34:00,920 --> 00:34:03,480 Speaker 1: only let go to like two hundred thousand, mouth maybe 661 00:34:03,520 --> 00:34:05,920 Speaker 1: two fifty. Yeah, yeah, I've seen two to fifty. It 662 00:34:05,920 --> 00:34:07,640 Speaker 1: all depends on maintenance and how you care for it 663 00:34:07,680 --> 00:34:10,919 Speaker 1: and who's caring for it, etc. But bottom bottom line 664 00:34:10,920 --> 00:34:12,759 Speaker 1: comes back to you know, even if you got four 665 00:34:12,880 --> 00:34:14,520 Speaker 1: for it, and let's say it's worth five and you 666 00:34:14,520 --> 00:34:16,520 Speaker 1: don't have to put fifteen hundred in it, you're still 667 00:34:16,560 --> 00:34:19,560 Speaker 1: five hundred ahead. You know, you don't know, you don't 668 00:34:19,600 --> 00:34:22,280 Speaker 1: know what you don't know. You don't know until you try. 669 00:34:22,760 --> 00:34:27,080 Speaker 1: So it's what's the replacement vehicle gonna cost? What's out there. 670 00:34:27,239 --> 00:34:29,799 Speaker 1: As far as buying a hybrid rap four, Yeah, I 671 00:34:29,840 --> 00:34:31,799 Speaker 1: think the hybrids are very well built. I think they're 672 00:34:31,840 --> 00:34:35,080 Speaker 1: over engineered. Receive very few problems with them. I think 673 00:34:35,080 --> 00:34:37,480 Speaker 1: that's something to consider as long as the mechanic or 674 00:34:37,520 --> 00:34:40,480 Speaker 1: shop you go to is capable of servicing it. If 675 00:34:40,480 --> 00:34:41,920 Speaker 1: you go to the dealer, great, If you go to 676 00:34:41,960 --> 00:34:45,040 Speaker 1: an independent, ask them are they schooled in hybrid? Can 677 00:34:45,120 --> 00:34:47,080 Speaker 1: they take care of that vehicle? Just to make sure 678 00:34:47,120 --> 00:34:49,800 Speaker 1: you're not creating a problem later on down the line. 679 00:34:49,840 --> 00:34:51,920 Speaker 1: I appreciate the call, Sandy, good luck to you. I'm 680 00:34:52,000 --> 00:34:54,320 Speaker 1: running any in the car doctor good. Mechanics aren't expensive, 681 00:34:54,400 --> 00:35:01,600 Speaker 1: they're priceless. See it, She stop