WEBVTT - Rot Economics with MIT's Daron Acemoglu

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<v Speaker 1>Also media.

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<v Speaker 2>Hello and welcome to Better Offline. I'm your host ed

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<v Speaker 2>ze tron. Not really going to dawdle too much on

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<v Speaker 2>the intro today, I'm too excited about the interview you're

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<v Speaker 2>about to hear. Today's guest. There's a globally known economist,

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<v Speaker 2>the author of wy Nations, Fall and Power and Progress.

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<v Speaker 2>Am I tas the rhone as sema glue. Okay, So

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<v Speaker 2>a term that you've popularized, not necessarily invented, is creative destruction.

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<v Speaker 2>Do you mind explaining it for the listeners?

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<v Speaker 3>Oh? Yeah, I mean I definitely did not invent it,

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<v Speaker 3>and I think many other people deserve much more credit

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<v Speaker 3>for inventing it and making it work. It's this idea

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<v Speaker 3>that goes back to Joseph Schumpeter, famous Austrian economist who

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<v Speaker 3>spent most of his career or the most important part

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<v Speaker 3>of his career, at Harvard, who emphasized that in capitalist growth,

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<v Speaker 3>you will have new firms taking market away and destroying

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<v Speaker 3>old firms, and as a corollary of that, new technologies

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<v Speaker 3>taking market share away and driving out old technologies. And

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<v Speaker 3>he understood this was a difficult and tumultuous process, but

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<v Speaker 3>also believe that that was the essence of sort of

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<v Speaker 3>capitalist growth. So it's one of these things that is

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<v Speaker 3>a fact of life in a market process, but different

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<v Speaker 3>types of social, economic, and political reactions to it are natural,

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<v Speaker 3>and how you react to it is going to have

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<v Speaker 3>various effects both on growth, what type of growth, and

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<v Speaker 3>its distributional effects.

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<v Speaker 2>Right, So something I've read about and spoken about a

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<v Speaker 2>lot as well as like this idea of the rot economy,

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<v Speaker 2>which is the kind of growth has overtaken most of

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<v Speaker 2>the modern markets. And I'd argue, at least in the

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<v Speaker 2>creative destruction field, tech has stopped really innovative. It doesn't

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<v Speaker 2>feel like they're creating things to create new jobs, to

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<v Speaker 2>create new markets. I'm wondering how you feel about looking

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<v Speaker 2>at the general tech industry.

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<v Speaker 3>I am a critic of the tech industry, and I

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<v Speaker 3>have become so over the last decade or so. And

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<v Speaker 3>my problem with the tech industry is not its dynamism.

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<v Speaker 3>I applaud that. It's not its risk taking. I applaud that,

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<v Speaker 3>And it's not the drive towards economic growth, which I

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<v Speaker 3>think is also generally desirable. But it is the direction

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<v Speaker 3>of research and technologies that the tech industry has focused on.

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<v Speaker 3>Both because of idea logical reasons and because of a

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<v Speaker 3>particular business model that they developed, and I think both

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<v Speaker 3>of those have pushed us towards technologies that I see

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<v Speaker 3>as socially less desirable in some cases actually undesirable, and

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<v Speaker 3>as a result, we're actually getting growth without as much

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<v Speaker 3>social benefits. And let me try to just make one

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<v Speaker 3>very simple point, which everybody nods when you say that,

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<v Speaker 3>but it's still as important to put in the conversation.

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<v Speaker 3>Economic output, as measured by statistical agencies such as gross

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<v Speaker 3>domestic product, does not have any welfare element in it.

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<v Speaker 3>So if I find a way of hacking into your

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<v Speaker 3>computer spending one thousand dollars, and you find a way

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<v Speaker 3>of defending against me spending two thousand dollars, that will

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<v Speaker 3>increase GDP by three thousand dollars. And I think even

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<v Speaker 3>the most demented person wouldn't say that that's a social improvement.

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<v Speaker 2>Yeah, I think you made a point like this the

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<v Speaker 2>Golden Zachs, where it's about like you could make a

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<v Speaker 2>trillion dollars if you did deep fakes in a certain

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<v Speaker 2>manner exactly.

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<v Speaker 3>So, therefore, new products that increase GDP may have socially

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<v Speaker 3>undesirable consequences. That wasn't part of the original Schumpeter point,

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<v Speaker 3>and it's not something that I would worry about when

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<v Speaker 3>I'm talking to people in Mexico who are trying to

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<v Speaker 3>get the economy going, But it is a very important

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<v Speaker 3>concern when it comes to new tech.

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<v Speaker 2>When do you think this shift happened? You say, the

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<v Speaker 2>last decade? What was it that kind of changed for you?

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<v Speaker 3>Well, I think it was probably a gradual process. But

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<v Speaker 3>the tech sector initially was very heavy on hardware with

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<v Speaker 3>some software elements, right, And when that started changing and

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<v Speaker 3>the entire field became software, I think the possibilities for

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<v Speaker 3>different diferent types of technologies to go in very different

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<v Speaker 3>social directions also multiplied. Right. So money today in Vidia

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<v Speaker 3>being an exception, is not made by hardware, And even

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<v Speaker 3>in Nvidia, I think a lot of the innovation is with.

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<v Speaker 2>Software, particularly with Kuda being able to do stuff with

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<v Speaker 2>GPS exactly.

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<v Speaker 3>Yeah. But when you are also doing software, you have

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<v Speaker 3>ways in which that software becomes an information control tool,

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<v Speaker 3>a monitoring tool, or surveillance tool. It becomes a way

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<v Speaker 3>of automating work in various different ways. It can become

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<v Speaker 3>a manipulative tool, and it can also create lots of

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<v Speaker 3>new products, some of them very beneficial, but some of

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<v Speaker 3>them very addictive and conducive to mental health problems. So

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<v Speaker 3>I think software sort of expands the capabilities, but together

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<v Speaker 3>with the capabilities, you also have expanded set of distortionary

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<v Speaker 3>or manipulative things that you can do.

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<v Speaker 2>Right, you mentioned what kind of dynamism element of how

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<v Speaker 2>tech is working in the growth? How if I agree

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<v Speaker 2>that tech is in a dynistic state, it almost feels

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<v Speaker 2>like it's been spinning its wheels for the last few years. Crypto, metaverse,

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<v Speaker 2>all of this stuff. It doesn't feel like new things

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<v Speaker 2>are happening.

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<v Speaker 3>Well, they are new things, it's just that I think

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<v Speaker 3>you are saying what I just said in a different way,

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<v Speaker 3>and it might be that your way is better. They're

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<v Speaker 3>not super socially valued, but they are new products. So

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<v Speaker 3>you would say that metaverse or virtual worlds are a

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<v Speaker 3>new product by any category. It's not just not something

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<v Speaker 3>that's going to make humanity better if it might make

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<v Speaker 3>humanity worse by alienating them more or isolating them more

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<v Speaker 3>from their social milieu. You know. And there is another

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<v Speaker 3>element of what's going on here, which I'll comment on

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<v Speaker 3>but again it doesn't contradict that they are generating new products.

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<v Speaker 3>A lot of new technologies and new ideas that are

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<v Speaker 3>being invented in tech are not being implemented, and part

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<v Speaker 3>of the reason for that is the competitive environment. Google, Facebook, Microsoft,

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<v Speaker 3>Amazon are all buying up on Facebook, are all buying

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<v Speaker 3>up a lot of competitors and not even sometimes using

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<v Speaker 3>their technology. So that's the consolidated structure. So the invention

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<v Speaker 3>is there, but the invention is not translating into implementation. Now,

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<v Speaker 3>don't get me wrong, some of that invention may also

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<v Speaker 3>go in the wrong way, so a better version of

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<v Speaker 3>you know, TikTok may not be a great thing either,

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<v Speaker 3>But there is that consolidated, concentrated market structure that is

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<v Speaker 3>also changing what gets implemented.

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<v Speaker 2>The thing I'll push back on is they are making

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<v Speaker 2>new things, but it feels like the ones I mentioned Crypto,

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<v Speaker 2>Metaverse and now Generative AI. They're not producing actual products

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<v Speaker 2>at the end. It's not so much that we couldn't

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<v Speaker 2>live in a virtual world or that digital money wonn't

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<v Speaker 2>be usedful, but it's more that the actual output from

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<v Speaker 2>the companies is not translating into meaningful products.

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<v Speaker 3>Well, again, this is a question of what we are measuring,

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<v Speaker 3>and whether what we're measuring is the right thing, and

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<v Speaker 3>whether it's really welfare relevant. But if I create a

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<v Speaker 3>metaverse and you're willing to pay a million dollars for it,

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<v Speaker 3>that will increase GDP by a million dollars. So that's

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<v Speaker 3>a new service, right. So a lot of things we

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<v Speaker 3>consume today are services. It's not something produced like a

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<v Speaker 3>T shirt or a car. They are based on digital services. Now,

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<v Speaker 3>of course, to produce those digital services, we're actually using

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<v Speaker 3>real resources such as energy. But what I actually buy

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<v Speaker 3>from you maybe, or what you buy from you maybe

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<v Speaker 3>just a digital service. Now, some digital services are extremely useful,

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<v Speaker 3>and some of them are useless. Some of them may

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<v Speaker 3>be bad for.

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<v Speaker 2>You, right. I think my point is more they're not

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<v Speaker 2>making particularly useful Selvis. They're doing well monetizing the things

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<v Speaker 2>they've had for years. But it kind of reminds me

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<v Speaker 2>of something he wrote in twenty nineteen where you were

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<v Speaker 2>talking about automation and effect on growth, but also we

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<v Speaker 2>may have run out of ideas for generating new high productivity,

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<v Speaker 2>labor intensive tasks. Do you think we're approaching that point?

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<v Speaker 3>Thank you for raising that, ed So. I think that

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<v Speaker 3>is a very very important part of my thinking. I

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<v Speaker 3>would say that the tech sector is not producing sufficient

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<v Speaker 3>new tasks for workers to use their skills and to

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<v Speaker 3>expand their capabilities, and firms perhaps are not demanding and

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<v Speaker 3>implementing enough of them. But it is not, according to me,

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<v Speaker 3>because we're running out of possibilities. It's just that we

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<v Speaker 3>haven't focused on those. And that's where the ideology reference

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<v Speaker 3>earlier on that I made comes in. You know, I

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<v Speaker 3>think the software industry would have done somewhat more productive

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<v Speaker 3>things if it did not become too focused on replacing

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<v Speaker 3>humans having machines as humans overlords, which today has of

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<v Speaker 3>course reached its apex with the craze on AGI.

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<v Speaker 2>But here's the thing. I get that that might be

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<v Speaker 2>what they're pushing toward, But generative AI isn't even automation

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<v Speaker 2>at this point. A lot of what you've written about

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<v Speaker 2>AI is correctly like the effects of if we all

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<v Speaker 2>make these tasks, but it feels that they aren't even

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<v Speaker 2>successful automating anything.

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<v Speaker 3>Absolutely one percent. Thank you for saying that. My take

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<v Speaker 3>is that generative AI is actually an informational tool, right,

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<v Speaker 3>so you should use generative AI as a way of generating, filtering, summarizing, finding,

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<v Speaker 3>checking information. That's actually what it's good at. If you

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<v Speaker 3>try to use it for other purposes, sometimes you can

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<v Speaker 3>get away with it, but it won't be very good

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<v Speaker 3>at that. So you can try to automate a lot

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<v Speaker 3>of warehouse tasks today by using the current crop of robots.

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<v Speaker 3>People don't do that because they are not good at it.

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<v Speaker 3>If you did it, costs would go up, people would

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<v Speaker 3>lose their jobs, Delays would pile up. But you can

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<v Speaker 3>do it. It's the same thing with generative AI. Even

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<v Speaker 3>though it's not an automation tool. Automation wouldn't be its

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<v Speaker 3>best use, especially given the current unreliability, even though there

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<v Speaker 3>is something else that we could do better with it.

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<v Speaker 3>I think many people are going to use it for

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<v Speaker 3>automation because that's the vibe. That's what companies are being told.

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<v Speaker 3>You know, if you talk to business leaders today, everybody's

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<v Speaker 3>asking them, financial journalists, their shareholders, and their friends, where

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<v Speaker 3>are you with the AI investment? So that's the hype,

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<v Speaker 3>and then people are going to rush into use AI

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<v Speaker 3>to implement AI even when they don't know what to

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<v Speaker 3>do with it, and automation will often appeal to them.

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<v Speaker 3>Because it's like the easiest thing to do. It's the

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<v Speaker 3>thing that they may have experienced from other technologies, and

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<v Speaker 3>it's the thing that some people are telling them that

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<v Speaker 3>that's what they should do. There are companies, integrators' websites

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<v Speaker 3>devoted to automation AI, even though it wouldn't be very

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<v Speaker 3>good at it. I mean again, it could automate some tasks.

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<v Speaker 3>You could have more of your customer service done without people.

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<v Speaker 2>Right, even then, that feels like a stretch of what

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<v Speaker 2>automation means because sure, the customer service example, and I

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<v Speaker 2>think you may have raised this point as well, how

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<v Speaker 2>does it get better? How do you measure better in

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<v Speaker 2>the case of customer service? But even then, it's automation

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<v Speaker 2>only in so much as you can trust it, And

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<v Speaker 2>it feels like these core issues of hallucination almost kill

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<v Speaker 2>the concept of automation with generative AI.

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<v Speaker 3>So here's a good use case for automation of customer service,

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<v Speaker 3>which is you call your bank and you enter some

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<v Speaker 3>password and they tell you your balance. That's perfect. You

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<v Speaker 3>don't need a person there to tell you the balance, right,

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<v Speaker 3>because the current technologies can faithfully take those numbers and

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<v Speaker 3>communicate them to you. After the right security steps.

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<v Speaker 2>Yeah, and it's not a generative answer because it's a

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<v Speaker 2>number in a day abase.

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<v Speaker 3>It's not a generative answer. So now put generitive A

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<v Speaker 3>and there you're probably gonna get lots of incorrect answers. Yes,

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<v Speaker 3>but some companies might still do it.

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<v Speaker 2>Which is it just feels like a crazy time that

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<v Speaker 2>you have companies shoving this through almost like the very

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<v Speaker 2>much like a post Jack Welch situation where.

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<v Speaker 3>Yes, exactly the Jack Welsh mindset.

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<v Speaker 2>Do you think about the problem is that the people

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<v Speaker 2>running these companies aren't really technologists.

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<v Speaker 3>I don't know. Look, I think this is another branch

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<v Speaker 3>of my work. But US businesses are often led by

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<v Speaker 3>people who have been trained into thinking that their only

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<v Speaker 3>priority should be increasing short term shareholder value, right, and

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<v Speaker 3>a very effective way of doing that is cut labor costs.

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<v Speaker 3>But a that's not the right social objective. Even maximizing

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<v Speaker 3>long term shareholder value is not the right objective. But

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<v Speaker 3>even more fundamentally, cutting short run labor costs maybe an

0:14:06.640 --> 0:14:11.439
<v Speaker 3>illusion and be associated with longer term problems. So if

0:14:11.480 --> 0:14:15.360
<v Speaker 3>you have a company where your workers are skilled, talented,

0:14:15.400 --> 0:14:20.480
<v Speaker 3>they are very useful for liaising with customers. Creating new services, products, innovation.

0:14:21.320 --> 0:14:23.240
<v Speaker 3>You can in the short run cut your labor costs,

0:14:23.280 --> 0:14:25.360
<v Speaker 3>but it would destroy you in the long run. I

0:14:25.360 --> 0:14:27.880
<v Speaker 3>think many more companies are in this bucket than American

0:14:27.920 --> 0:14:29.080
<v Speaker 3>business leaders realize.

0:14:29.200 --> 0:14:30.760
<v Speaker 2>And it's funny you mentioned that. I've heard a lot

0:14:30.800 --> 0:14:33.400
<v Speaker 2>from Google people. In particular. I get emails from Google

0:14:33.400 --> 0:14:35.240
<v Speaker 2>people all the time because it did an episode about

0:14:35.240 --> 0:14:39.360
<v Speaker 2>a particular guy, and it's funny. They all talk about

0:14:39.400 --> 0:14:42.200
<v Speaker 2>the kind of brain drain of layoffs that you don't realize.

0:14:42.240 --> 0:14:45.160
<v Speaker 2>It's not just the output you're losing, it's the person

0:14:45.160 --> 0:14:47.880
<v Speaker 2>who knew how the staff worked and where the stuff was,

0:14:47.920 --> 0:14:49.920
<v Speaker 2>and who built the staff and why the stuff is

0:14:49.960 --> 0:14:54.040
<v Speaker 2>good or back. And it almost feels like American capitalism

0:14:54.120 --> 0:14:56.960
<v Speaker 2>is dramatically disconnected from labor in general.

0:14:57.680 --> 0:15:00.400
<v Speaker 3>Yeah. Absolutely so. Look, I mean, I think there is

0:15:00.520 --> 0:15:05.680
<v Speaker 3>a tremendous amount of tacit knowledge that workers have which

0:15:05.720 --> 0:15:11.400
<v Speaker 3>often gets unrecognized, and even bosses sometimes don't recognize that.

0:15:13.240 --> 0:15:16.960
<v Speaker 3>So both French and British trade unions in the history

0:15:17.280 --> 0:15:21.560
<v Speaker 3>experimented with these types of strikes where workers just follow

0:15:21.600 --> 0:15:25.080
<v Speaker 3>the rules. They do exactly what the rule book says

0:15:25.080 --> 0:15:28.760
<v Speaker 3>their responsibilities are, and it turns out to be quite

0:15:28.760 --> 0:15:32.320
<v Speaker 3>disastrous for the company because most of what actually workers

0:15:32.360 --> 0:15:35.520
<v Speaker 3>do is much more adaptive than just following the rule.

0:15:35.880 --> 0:15:37.680
<v Speaker 2>Like kind of outsourcing risk. Almost.

0:15:38.200 --> 0:15:40.440
<v Speaker 3>Yeah, it's just like, you know, the rule book says,

0:15:41.000 --> 0:15:43.200
<v Speaker 3>you know, operate the machinery, but you know when to

0:15:43.280 --> 0:15:46.800
<v Speaker 3>actually operate the machinery, not just operate the machinery. The

0:15:47.240 --> 0:15:52.160
<v Speaker 3>sound yeah exactly. Yeah. So that's the kind of tacit

0:15:52.240 --> 0:15:55.920
<v Speaker 3>knowledge that people acquire via training, why experienced by their

0:15:55.960 --> 0:16:00.280
<v Speaker 3>social network, talking to friends. And if we don't value that,

0:16:00.320 --> 0:16:02.200
<v Speaker 3>will lose that and it's going to be very difficult

0:16:02.240 --> 0:16:06.200
<v Speaker 3>to replace it with what machines or information technologies do.

0:16:06.200 --> 0:16:07.720
<v Speaker 2>Do you think we're in a bubble right now?

0:16:08.360 --> 0:16:09.160
<v Speaker 3>Define a bubble?

0:16:09.280 --> 0:16:12.760
<v Speaker 2>Actually, let me reframe the question. Do you think generative

0:16:12.760 --> 0:16:15.520
<v Speaker 2>AI is a trillion dollar industry? Do you actually think

0:16:15.520 --> 0:16:17.360
<v Speaker 2>it is the next hype of growth market?

0:16:17.640 --> 0:16:21.360
<v Speaker 3>Let me answer that question slightly indirectly.

0:16:21.560 --> 0:16:22.080
<v Speaker 2>Sounds good.

0:16:22.800 --> 0:16:26.800
<v Speaker 3>I believe that generative AI has the capacity to add

0:16:27.280 --> 0:16:32.120
<v Speaker 3>a trillion dollar or more over time if we use

0:16:32.160 --> 0:16:38.880
<v Speaker 3>it correctly, because as an information technology it has great capabilities.

0:16:38.920 --> 0:16:41.880
<v Speaker 3>We live in an age in which useful information is

0:16:41.920 --> 0:16:44.960
<v Speaker 3>scarce all sorts of chunk you don't want is on

0:16:45.000 --> 0:16:47.920
<v Speaker 3>the internet. But when you actually need to solve a problem,

0:16:48.240 --> 0:16:51.000
<v Speaker 3>get better at what you're doing, get more background information,

0:16:51.120 --> 0:16:55.000
<v Speaker 3>those things are very difficult to find, and generitive AI

0:16:55.080 --> 0:16:59.600
<v Speaker 3>could be a tool for providing that sort of information

0:16:59.680 --> 0:17:02.360
<v Speaker 3>to all all sorts of decision makers and workers blue

0:17:02.400 --> 0:17:06.159
<v Speaker 3>collar workers, office workers and so on. But that's not

0:17:06.240 --> 0:17:09.120
<v Speaker 3>the direction we're going in which case, I don't think

0:17:09.119 --> 0:17:13.280
<v Speaker 3>it's going to add trillions of dollars of true value.

0:17:14.040 --> 0:17:17.359
<v Speaker 3>But that also doesn't mean that generative AAI companies are

0:17:17.400 --> 0:17:19.560
<v Speaker 3>going to go bust, right, because they're going to be

0:17:19.560 --> 0:17:22.840
<v Speaker 3>able to monetize this in other ways. So if generative

0:17:22.840 --> 0:17:26.399
<v Speaker 3>AI enables you to take over the search market from Google,

0:17:27.480 --> 0:17:30.760
<v Speaker 3>that's a huge amount of money. It may take over

0:17:30.800 --> 0:17:34.439
<v Speaker 3>the search market from Google without providing much better service

0:17:34.480 --> 0:17:37.879
<v Speaker 3>to consumers, but it might still be hugely profitable. If

0:17:37.960 --> 0:17:42.480
<v Speaker 3>GENITTIVAI companies convince businesses to invest in generative AI, that's

0:17:42.480 --> 0:17:44.080
<v Speaker 3>going to be very profitable for them, but not so

0:17:44.160 --> 0:17:46.199
<v Speaker 3>good for the businesses that misimplement it. Right.

0:17:46.800 --> 0:17:49.840
<v Speaker 2>So the thing is, and I understand why you're making

0:17:49.880 --> 0:17:54.600
<v Speaker 2>these assumptions, but what if it doesn't get cheaper because

0:17:54.680 --> 0:17:56.639
<v Speaker 2>right now, the thing I've been on about with generative

0:17:56.640 --> 0:18:00.159
<v Speaker 2>AI is, on top of not being super useful, it's

0:18:00.240 --> 0:18:04.280
<v Speaker 2>so unprofitable and every report seems to be suggesting it

0:18:04.320 --> 0:18:07.840
<v Speaker 2>isn't making people money. What if it stays where it

0:18:07.880 --> 0:18:10.119
<v Speaker 2>is because in the last eighteen months, GPT four row

0:18:10.240 --> 0:18:13.960
<v Speaker 2>is not significantly different. What if they've stalled. What if

0:18:13.960 --> 0:18:14.800
<v Speaker 2>this is all we've got.

0:18:15.760 --> 0:18:19.400
<v Speaker 3>Yeah, my guess is that it will get somewhat cheaper

0:18:19.720 --> 0:18:24.840
<v Speaker 3>because right now it's very costly to even answer queries,

0:18:26.400 --> 0:18:29.439
<v Speaker 3>and with more GPU capacity it will get somewhat cheaper.

0:18:29.800 --> 0:18:33.000
<v Speaker 3>With better designs, it will get somewhat cheaper. But I

0:18:33.040 --> 0:18:36.000
<v Speaker 3>do not believe that there is a scaling law in there.

0:18:36.640 --> 0:18:40.240
<v Speaker 3>So many people in the industry believe in this mysterious

0:18:40.240 --> 0:18:43.159
<v Speaker 3>scaling law, which is that you double the GPU capacity

0:18:43.240 --> 0:18:47.320
<v Speaker 3>or comput capacity, you double the data, and you get

0:18:47.600 --> 0:18:48.560
<v Speaker 3>twice the performance.

0:18:48.720 --> 0:18:51.240
<v Speaker 2>Just an aberration of Moore's law by people who don't

0:18:51.280 --> 0:18:52.280
<v Speaker 2>necessarily understand it.

0:18:53.160 --> 0:18:54.920
<v Speaker 3>But first of all, what does it mean to say

0:18:55.000 --> 0:18:58.040
<v Speaker 3>double the data? We're going to throw more Reddit at it.

0:18:59.480 --> 0:19:03.119
<v Speaker 3>So even if there were such a scaling law, you

0:19:03.119 --> 0:19:05.960
<v Speaker 3>would require high quality data, which we're not producing. Is

0:19:06.000 --> 0:19:07.600
<v Speaker 3>run out. We're not paying for it.

0:19:07.720 --> 0:19:18.120
<v Speaker 2>Yeah, there's something just very nihilistic about the whole thing

0:19:18.560 --> 0:19:21.520
<v Speaker 2>as it stands. There's not really much of a social output.

0:19:21.520 --> 0:19:25.960
<v Speaker 2>It's helping automate away jobs prolominantly held by contractors, which

0:19:26.000 --> 0:19:29.040
<v Speaker 2>is already a problem onto itself. But also it doesn't

0:19:29.080 --> 0:19:31.560
<v Speaker 2>seem to be making the money. I don't think I've

0:19:31.680 --> 0:19:35.760
<v Speaker 2>ever seen anything like this in tech, and I'm just wondering. Indeed,

0:19:35.760 --> 0:19:38.480
<v Speaker 2>maybe this is the question what happens if this is

0:19:38.520 --> 0:19:42.480
<v Speaker 2>not it? But also TICK doesn't have a next step.

0:19:42.720 --> 0:19:44.600
<v Speaker 2>Do you think one of these big companies could die?

0:19:44.720 --> 0:19:46.960
<v Speaker 2>Do you think that there is actually an existential risk

0:19:47.119 --> 0:19:49.560
<v Speaker 2>if generative AI and all this force apart.

0:19:50.480 --> 0:19:53.639
<v Speaker 3>No, I don't think so. I think none of these companies,

0:19:54.320 --> 0:19:58.119
<v Speaker 3>you know, are just committed to generative AI. They have

0:19:58.240 --> 0:20:01.920
<v Speaker 3>other businesses that are making money, and even Nvidia can

0:20:01.960 --> 0:20:04.119
<v Speaker 3>make still a lot of money with the GPUs.

0:20:04.280 --> 0:20:06.840
<v Speaker 2>Let me rephrase it then, So right now, all of

0:20:06.880 --> 0:20:09.280
<v Speaker 2>these tech companies, they do very well in their multiples

0:20:09.320 --> 0:20:12.160
<v Speaker 2>in the markets because they have a relatively low cost

0:20:12.200 --> 0:20:15.040
<v Speaker 2>of goods, like their actual costs are pretty great, but

0:20:15.080 --> 0:20:18.840
<v Speaker 2>they're predicated on this ongoing growth. They must always grow.

0:20:18.880 --> 0:20:22.080
<v Speaker 2>But what happens if they don't have a new growth

0:20:22.080 --> 0:20:26.679
<v Speaker 2>thing because they haven't for a while, and what if

0:20:27.040 --> 0:20:29.320
<v Speaker 2>they turn on generative AI? Like this feels like this

0:20:29.359 --> 0:20:31.400
<v Speaker 2>could be an economic panic onto itself.

0:20:32.320 --> 0:20:35.200
<v Speaker 3>Yeah, it could be. It could be some drops in valuation.

0:20:35.960 --> 0:20:39.720
<v Speaker 3>The general pattern we have seen with many other products

0:20:39.760 --> 0:20:42.240
<v Speaker 3>and technologies is that it looks a little bit like

0:20:42.280 --> 0:20:46.600
<v Speaker 3>an S curve. Right, you're an acceleration and then you plateau,

0:20:47.040 --> 0:20:50.960
<v Speaker 3>and that's when new products are invented, new investors move

0:20:51.000 --> 0:20:54.400
<v Speaker 3>on to other things. And that hasn't happened with tech.

0:20:54.840 --> 0:20:59.879
<v Speaker 3>You know, Microsoft is living its fourth life or whatever

0:21:00.119 --> 0:21:04.359
<v Speaker 3>since a mestos, partly because they have acquired new businesses,

0:21:05.400 --> 0:21:10.320
<v Speaker 3>some competitors, some competing technologies, and sometimes some tech companies

0:21:10.320 --> 0:21:13.399
<v Speaker 3>have invested in the wrong things. I mean, cryptocurrency was

0:21:13.520 --> 0:21:16.920
<v Speaker 3>more crazy than AI. There. I really didn't see the

0:21:17.040 --> 0:21:17.639
<v Speaker 3>use case.

0:21:17.840 --> 0:21:19.800
<v Speaker 2>The question I keep and have asked a lot of people,

0:21:19.840 --> 0:21:23.159
<v Speaker 2>this is just what happens if there's nothing though, because

0:21:23.160 --> 0:21:27.480
<v Speaker 2>growth is slowing. There is a pattern of slowing growth

0:21:27.480 --> 0:21:31.520
<v Speaker 2>within these companies and there isn't a new thing that

0:21:31.520 --> 0:21:34.400
<v Speaker 2>they can pick up and acquire. I don't know whether

0:21:34.480 --> 0:21:37.440
<v Speaker 2>tech has ever had this happen is the problem.

0:21:37.680 --> 0:21:41.120
<v Speaker 3>Yeah, it's a good point, but it's even deeper than that.

0:21:41.280 --> 0:21:45.480
<v Speaker 3>Growth has slowed in the industrialized world, and it's not

0:21:45.520 --> 0:21:49.040
<v Speaker 3>a new phenomenon. Since one of these paradoxes, which needs

0:21:49.080 --> 0:21:51.960
<v Speaker 3>to be repeated more and more, the tech age has

0:21:52.000 --> 0:21:55.080
<v Speaker 3>also coincided with a slow down of aggregate growth and

0:21:55.160 --> 0:21:59.600
<v Speaker 3>every indicator of aggregate growth. So we are growing much

0:21:59.680 --> 0:22:03.200
<v Speaker 3>less today than we did in the seventies or sixties.

0:22:04.280 --> 0:22:09.359
<v Speaker 3>Productivity is growing less, and I think this is also

0:22:09.440 --> 0:22:12.320
<v Speaker 3>related to the fact that we're not getting enough out

0:22:12.320 --> 0:22:14.440
<v Speaker 3>of the new technologies and the new ideas and the

0:22:14.480 --> 0:22:18.399
<v Speaker 3>new scientific discoveries that we are making. And part of

0:22:18.440 --> 0:22:21.960
<v Speaker 3>the reason why there is so much hunger for AI

0:22:22.200 --> 0:22:25.240
<v Speaker 3>hype is that many people, including policymakers by the way,

0:22:25.400 --> 0:22:29.520
<v Speaker 3>are wishfully thinking, oh, well, this could be a solution

0:22:29.640 --> 0:22:32.720
<v Speaker 3>to our productivity slow down. So perhaps in the next

0:22:32.760 --> 0:22:36.240
<v Speaker 3>decade we can have a much faster productivity growth thanks

0:22:36.240 --> 0:22:37.480
<v Speaker 3>to generative AI or thanks to.

0:22:37.480 --> 0:22:39.720
<v Speaker 2>AI right, new jobs and such.

0:22:40.359 --> 0:22:42.680
<v Speaker 3>Yeah, new jobs, sudden discoveries.

0:22:43.200 --> 0:22:46.240
<v Speaker 2>So almost history is kind of slowing down. I've not

0:22:46.320 --> 0:22:48.560
<v Speaker 2>really heard anyone really discuss it in these terms, but

0:22:48.600 --> 0:22:51.160
<v Speaker 2>it's interesting. So you've seen that this is the growth

0:22:51.200 --> 0:22:54.320
<v Speaker 2>of all costs is everywhere, and growth is slowing. But

0:22:54.440 --> 0:22:56.760
<v Speaker 2>it sounds like growth isn't just about a money thing though.

0:22:56.960 --> 0:22:58.840
<v Speaker 3>No, no, growth is not just about money thing, and

0:22:58.880 --> 0:23:01.640
<v Speaker 3>I think if you do look at other indicators, we're

0:23:01.680 --> 0:23:05.680
<v Speaker 3>doing worse. One of the regularities of the twentieth century

0:23:05.840 --> 0:23:10.280
<v Speaker 3>across the world is that health and life expectancy have

0:23:10.359 --> 0:23:16.680
<v Speaker 3>improved every today. People in Sub Saharan Africa have twice

0:23:16.720 --> 0:23:19.720
<v Speaker 3>the life expectancy at birth as people who lived in

0:23:19.760 --> 0:23:23.800
<v Speaker 3>London or Manchester in the eighteen hundreds, and Americans have

0:23:23.920 --> 0:23:28.280
<v Speaker 3>had tremendous improvements in life expectancy and health until the

0:23:28.359 --> 0:23:31.480
<v Speaker 3>last decade when it's slow. Then it started getting reversed.

0:23:31.800 --> 0:23:34.960
<v Speaker 3>So on many indicators were actually doing even worse than

0:23:35.160 --> 0:23:37.240
<v Speaker 3>GDP suggests.

0:23:37.680 --> 0:23:40.920
<v Speaker 2>So what's contributing to it? Is it a welfare issue,

0:23:41.000 --> 0:23:42.480
<v Speaker 2>is a societal one?

0:23:42.560 --> 0:23:46.040
<v Speaker 3>Is it? Well? I don't think there is a clear answer.

0:23:46.119 --> 0:23:48.400
<v Speaker 3>Some people think it's because of you know, the life

0:23:48.400 --> 0:23:51.919
<v Speaker 3>expectancy part is because of early deaths due to alcoholism,

0:23:52.200 --> 0:23:55.720
<v Speaker 3>opioids and drugs, But there is a more general deterioration

0:23:55.880 --> 0:23:59.000
<v Speaker 3>mental health. There's a mental health crisis, So if you

0:23:59.119 --> 0:24:02.680
<v Speaker 3>look at health of surviving people, it's much worse if

0:24:02.720 --> 0:24:04.520
<v Speaker 3>you're factoring that mental health issue.

0:24:04.600 --> 0:24:07.040
<v Speaker 2>I wonder if it's also where tech falls into this,

0:24:07.080 --> 0:24:09.880
<v Speaker 2>as well as the exposure to social media. I've had

0:24:09.880 --> 0:24:12.919
<v Speaker 2>this overall, which is one of my Flimsiert theories. I

0:24:12.920 --> 0:24:15.160
<v Speaker 2>don't think people should be thinking about politics as much

0:24:15.160 --> 0:24:17.119
<v Speaker 2>as they do. Not saying people shouldn't be political, but

0:24:17.240 --> 0:24:21.879
<v Speaker 2>just the immediacy of political discussion has been irrosive to

0:24:21.920 --> 0:24:23.040
<v Speaker 2>people's mental health.

0:24:23.680 --> 0:24:26.880
<v Speaker 3>Well, I'll give you two factois that might perhaps support

0:24:26.920 --> 0:24:30.160
<v Speaker 3>your ideal, although I'm not sure whether I completely agree

0:24:30.200 --> 0:24:32.879
<v Speaker 3>with it. But one is that if you look at

0:24:32.920 --> 0:24:37.040
<v Speaker 3>when the mental health crisis seems to start, it coincides

0:24:37.040 --> 0:24:41.840
<v Speaker 3>with smartphones. Ah, so people accessing social media and other

0:24:41.880 --> 0:24:44.200
<v Speaker 3>things on their smart forms twenty four hours a day

0:24:44.880 --> 0:24:47.439
<v Speaker 3>might have something to do with it. Another one is

0:24:47.560 --> 0:24:52.359
<v Speaker 3>due to economists Alcott and Matthew Genskau. They did this

0:24:52.440 --> 0:24:58.240
<v Speaker 3>experiment where they incentivized Facebook users to stop using the platform.

0:24:58.359 --> 0:25:02.240
<v Speaker 3>So when people stop using the platform, their mental health improvement,

0:25:02.920 --> 0:25:05.280
<v Speaker 3>but they can answer questions about what's going on in

0:25:05.400 --> 0:25:09.560
<v Speaker 3>current politics much less well. So there at least immediate

0:25:09.640 --> 0:25:13.879
<v Speaker 3>superficial knowledge of what's going on in politics also declines.

0:25:14.560 --> 0:25:18.439
<v Speaker 2>Interesting, Yeah, it does feel like there is a wider discussion.

0:25:19.480 --> 0:25:22.160
<v Speaker 2>Discussion perhaps is the wrong word. Within the tech industry,

0:25:22.240 --> 0:25:25.760
<v Speaker 2>there is almost no consideration of the social aspects, of

0:25:25.800 --> 0:25:29.640
<v Speaker 2>the welfare aspects of any technology being buil the metaphus,

0:25:29.680 --> 0:25:33.359
<v Speaker 2>for example. As ridiculous as that was, I can understand

0:25:33.400 --> 0:25:35.600
<v Speaker 2>an executive being like, yeah, we use the internet, now

0:25:35.600 --> 0:25:39.199
<v Speaker 2>what if we use more Internet? But just no consideration

0:25:39.440 --> 0:25:42.560
<v Speaker 2>to whether people wanted to. It feels like there's just

0:25:42.600 --> 0:25:45.040
<v Speaker 2>a disconnection between capitalism and people.

0:25:45.400 --> 0:25:48.520
<v Speaker 3>I mean, I think tech is much more complicated. Oftentimes

0:25:48.600 --> 0:25:51.480
<v Speaker 3>it's multi use, so something that may appear to have

0:25:51.560 --> 0:25:55.640
<v Speaker 3>good users also has bad users. But I do think

0:25:55.680 --> 0:25:59.480
<v Speaker 3>that tech workers also need to own up to greater

0:25:59.520 --> 0:26:03.960
<v Speaker 3>social reds responsibility. Right, So, if you are a physicist

0:26:04.080 --> 0:26:08.040
<v Speaker 3>nuclear physicist today, it's unthinkable that you do not have

0:26:08.160 --> 0:26:12.800
<v Speaker 3>some social responsibility related knowledge as well as training about,

0:26:12.880 --> 0:26:14.160
<v Speaker 3>you know, nuclear weapons.

0:26:14.160 --> 0:26:16.960
<v Speaker 2>My best mate is a nuclear health and safety person,

0:26:17.000 --> 0:26:18.560
<v Speaker 2>so I feel will appreciate that.

0:26:19.480 --> 0:26:24.560
<v Speaker 3>But the same degree of thinking about ethical implications, social implications.

0:26:24.560 --> 0:26:28.280
<v Speaker 3>What happens if I unleash this on humanity doesn't quite

0:26:28.359 --> 0:26:30.840
<v Speaker 3>exist to the same extent in the tech industry, and

0:26:30.840 --> 0:26:33.000
<v Speaker 3>I think it's going to develop. There are many people

0:26:33.000 --> 0:26:36.600
<v Speaker 3>who are very socially minded in the tech sector, but

0:26:36.680 --> 0:26:39.159
<v Speaker 3>I think we may need something more systemic.

0:26:39.400 --> 0:26:41.960
<v Speaker 2>And what would regulation look like? On a better note,

0:26:42.000 --> 0:26:44.720
<v Speaker 2>I suppose what can we do to kind of reverse

0:26:44.760 --> 0:26:49.400
<v Speaker 2>this disconnected trend? Is it regulation? Is it better safety culture?

0:26:49.880 --> 0:26:52.800
<v Speaker 3>Well, all of the above. But here's a problem I

0:26:52.880 --> 0:26:56.040
<v Speaker 3>have with both regulation and the discussion that we have

0:26:56.119 --> 0:27:00.760
<v Speaker 3>about regulation. It is very reactive, right. Something happens and

0:27:00.800 --> 0:27:04.040
<v Speaker 3>we react to it by thinking of how can we

0:27:04.080 --> 0:27:08.280
<v Speaker 3>regulate so that we reduce the harms. But the problem,

0:27:08.440 --> 0:27:12.520
<v Speaker 3>as I try to articulate, including in the earlier parts

0:27:12.520 --> 0:27:16.000
<v Speaker 3>of this conversation, is about what types of technologies we

0:27:16.040 --> 0:27:20.040
<v Speaker 3>are developing, where we're putting our efforts. Expost regulation that's

0:27:20.119 --> 0:27:23.360
<v Speaker 3>reactive is not going to achieve that. So I think

0:27:23.400 --> 0:27:27.400
<v Speaker 3>we need a new tech culture and as well as

0:27:27.400 --> 0:27:32.680
<v Speaker 3>societal norms and priorities that says there is an alternative

0:27:33.040 --> 0:27:37.440
<v Speaker 3>that is technically feasible and socially desirable for technology, especially

0:27:37.480 --> 0:27:41.800
<v Speaker 3>for AI. Articulate what this is. Let's have a conversation

0:27:41.840 --> 0:27:44.040
<v Speaker 3>about how we can get there. What we can do

0:27:44.119 --> 0:27:47.080
<v Speaker 3>to encourage researchers, what we can do to encourage engineers,

0:27:47.119 --> 0:27:49.119
<v Speaker 3>what we can do to encourage businesses to actually go

0:27:49.200 --> 0:27:51.280
<v Speaker 3>in that direction. What does the government need to do,

0:27:51.280 --> 0:27:53.320
<v Speaker 3>What does civil society need to do? What does the

0:27:53.400 --> 0:27:55.080
<v Speaker 3>media need? By the way, I think media is a

0:27:55.080 --> 0:27:59.520
<v Speaker 3>big part of the problem. Media often sort of increases

0:27:59.600 --> 0:28:04.479
<v Speaker 3>the appeal of the tech industry. It sort of paints

0:28:04.480 --> 0:28:09.600
<v Speaker 3>a picture of tech leaders as these geniuses who are

0:28:10.119 --> 0:28:14.359
<v Speaker 3>revolutionizing things, and it personalizes that their power, and it

0:28:14.440 --> 0:28:17.919
<v Speaker 3>makes it harder for the public right to keep the

0:28:17.960 --> 0:28:22.200
<v Speaker 3>tech sector accountable. Also, on the AI field, I think

0:28:22.240 --> 0:28:24.959
<v Speaker 3>the media is part of the reason why there is

0:28:24.960 --> 0:28:29.119
<v Speaker 3>so much hype. Many of the leading publications, such as

0:28:29.160 --> 0:28:32.639
<v Speaker 3>the Economists or the New York Times, every week prints

0:28:32.680 --> 0:28:35.520
<v Speaker 3>something about AI will solve this problem or that problem.

0:28:35.640 --> 0:28:36.800
<v Speaker 3>AI is going to revolutionize.

0:28:36.840 --> 0:28:38.760
<v Speaker 2>It's always will solve it, Yes.

0:28:38.760 --> 0:28:40.800
<v Speaker 3>Will solve it. Yet it hasn't solved anything yet yet.

0:28:41.200 --> 0:28:44.240
<v Speaker 2>Yeah, And that's I mean, part of the reason the

0:28:44.240 --> 0:28:47.360
<v Speaker 2>show exists. And I think it comes down to I

0:28:47.400 --> 0:28:49.040
<v Speaker 2>do blame a lot of this on the growth of

0:28:49.080 --> 0:28:51.800
<v Speaker 2>all coast economy, but it's also it's almost like there

0:28:51.920 --> 0:28:54.160
<v Speaker 2>is no long termism anymore in a lot of the

0:28:54.200 --> 0:28:57.800
<v Speaker 2>tech economy, it's all this will happen. Just trust us

0:28:58.120 --> 0:29:00.000
<v Speaker 2>and give us as much time and money as possible.

0:29:00.440 --> 0:29:02.000
<v Speaker 2>But we're not going to invest in R and D.

0:29:02.200 --> 0:29:03.680
<v Speaker 2>It's just a bizarre.

0:29:04.000 --> 0:29:06.920
<v Speaker 3>Well, look, let's also think about the world at large.

0:29:07.760 --> 0:29:11.480
<v Speaker 3>There are six billion people who live outside of Europe, US,

0:29:11.560 --> 0:29:15.719
<v Speaker 3>Canada and China. That includes the weakest, the poorest people

0:29:15.800 --> 0:29:19.640
<v Speaker 3>in the world. How can we improve their lives? Nothing

0:29:19.680 --> 0:29:21.760
<v Speaker 3>we're talking about AI here is going to do that.

0:29:21.960 --> 0:29:25.160
<v Speaker 2>And that's actually the thing. It's connecting back to what

0:29:25.200 --> 0:29:28.400
<v Speaker 2>you were saying earlier. The problems being solved don't feel

0:29:28.400 --> 0:29:30.840
<v Speaker 2>like they're solving for everyone. It's solving what's very much

0:29:30.880 --> 0:29:36.080
<v Speaker 2>in front of us, the latest iPhone, latest computer. What

0:29:36.240 --> 0:29:38.560
<v Speaker 2>problems can that solve? And thus generative AI kind of

0:29:38.560 --> 0:29:41.440
<v Speaker 2>makes sense because it's like, oh, more computer, but more

0:29:41.440 --> 0:29:42.720
<v Speaker 2>computer isn't fixing.

0:29:42.440 --> 0:29:45.239
<v Speaker 3>Anything metaverse as a solution to you know, people who

0:29:45.280 --> 0:29:45.880
<v Speaker 3>are starving.

0:29:46.440 --> 0:29:48.720
<v Speaker 2>Actually, this leads me to a question, what did you

0:29:48.760 --> 0:29:50.760
<v Speaker 2>think of cryptocurrency? I wish I would have had this

0:29:50.800 --> 0:29:52.440
<v Speaker 2>podcast asked you about this at the time.

0:29:52.760 --> 0:29:56.160
<v Speaker 3>Well, I said that I see the positive for jener

0:29:56.280 --> 0:29:59.240
<v Speaker 3>to AI. I think it's actually a promising technology. I

0:29:59.320 --> 0:30:02.680
<v Speaker 3>do not see any positive for cryptocurrency. I never did.

0:30:03.920 --> 0:30:08.960
<v Speaker 3>When I read the manifesto first about bitcoin, it was interesting,

0:30:09.000 --> 0:30:12.680
<v Speaker 3>it was thought provoking, But two days later I was

0:30:12.920 --> 0:30:14.040
<v Speaker 3>inoculated against it.

0:30:14.160 --> 0:30:16.920
<v Speaker 2>Yeah, well you kind of remembered real money exists, and

0:30:17.120 --> 0:30:17.480
<v Speaker 2>at that.

0:30:17.400 --> 0:30:21.280
<v Speaker 3>Point we cannot trust the government. Yes, we cannot trust politicians. Yes,

0:30:22.040 --> 0:30:25.440
<v Speaker 3>but as long as we keep politicians and the government

0:30:25.560 --> 0:30:28.640
<v Speaker 3>under some sort of check with true democratic means, you know,

0:30:29.000 --> 0:30:32.680
<v Speaker 3>the money is not the most important problem. So that's

0:30:32.720 --> 0:30:34.880
<v Speaker 3>not the biggest issue that we have to worry about.

0:30:35.000 --> 0:30:38.000
<v Speaker 2>So a wrap up question, I really appreciate your time,

0:30:38.160 --> 0:30:40.840
<v Speaker 2>of course, Ed. Are you optimistic about the future for

0:30:40.880 --> 0:30:41.680
<v Speaker 2>the tech industry.

0:30:42.480 --> 0:30:48.240
<v Speaker 3>No, I am not a techno optimist, and I'm not

0:30:48.480 --> 0:30:52.600
<v Speaker 3>a market optimist, meaning that if I define optimism as

0:30:53.200 --> 0:30:56.040
<v Speaker 3>things are gonna work out there is an arc of progress.

0:30:56.360 --> 0:30:58.960
<v Speaker 3>I am not an optimist. I think we have serious

0:30:59.000 --> 0:31:01.720
<v Speaker 3>problems with the tech industry. We have serious problems with

0:31:01.800 --> 0:31:03.880
<v Speaker 3>the market process in the United States right now, with

0:31:04.000 --> 0:31:08.320
<v Speaker 3>social processes. But I'm hopeful. I believe that there is

0:31:08.360 --> 0:31:11.800
<v Speaker 3>a direction in which we could use technology that would

0:31:11.840 --> 0:31:13.520
<v Speaker 3>make things better. And there is a way in which

0:31:13.520 --> 0:31:18.760
<v Speaker 3>we can introduce better regulation, better worker organizations, better training

0:31:19.400 --> 0:31:22.880
<v Speaker 3>that would make the market system work better. But that's

0:31:22.920 --> 0:31:26.160
<v Speaker 3>the hope that we could achieve that if we did

0:31:26.240 --> 0:31:28.720
<v Speaker 3>the right things. But I don't think that we are

0:31:28.720 --> 0:31:31.280
<v Speaker 3>heading there. Left to our own devices.

0:31:31.080 --> 0:31:33.280
<v Speaker 2>So where does it head if we're heading in that direction?

0:31:33.760 --> 0:31:35.880
<v Speaker 3>Oh, I prefer not to answer that question.

0:31:37.080 --> 0:31:38.960
<v Speaker 2>That's a perfectly fine way to end it.

0:31:39.040 --> 0:31:39.400
<v Speaker 3>Darn.

0:31:39.400 --> 0:31:41.240
<v Speaker 2>Thank you so much for joining me today.

0:31:41.720 --> 0:31:44.240
<v Speaker 3>Thank you, ed. This was really excellent conversation. I really

0:31:44.320 --> 0:31:46.760
<v Speaker 3>enjoyed it, and I'm sorry that my voice was a

0:31:46.800 --> 0:31:47.880
<v Speaker 3>bit of a downer.

0:31:47.920 --> 0:31:50.200
<v Speaker 2>Oh, don't worry. The listeners have just be glad to

0:31:50.200 --> 0:31:53.560
<v Speaker 2>hear someone else have than me talking. You've been listening

0:31:53.600 --> 0:32:04.400
<v Speaker 2>to Better Offlines. Thank you for listening, everyone, Thank you

0:32:04.440 --> 0:32:07.160
<v Speaker 2>for listening to Better Offline. The editor and composer of

0:32:07.160 --> 0:32:10.160
<v Speaker 2>the Better Offline theme song is Matasowski. You can check

0:32:10.160 --> 0:32:13.080
<v Speaker 2>out more of his music and audio projects at Matasowski

0:32:13.160 --> 0:32:16.640
<v Speaker 2>dot com, M A T T O S O W

0:32:17.000 --> 0:32:20.320
<v Speaker 2>s KI dot com. You can email me at easy

0:32:20.360 --> 0:32:23.000
<v Speaker 2>at better offline dot com, or visit Better Offline dot

0:32:23.040 --> 0:32:25.640
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0:32:26.040 --> 0:32:28.560
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0:32:28.560 --> 0:32:31.040
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0:32:31.080 --> 0:32:34.440
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0:32:34.520 --> 0:32:35.640
<v Speaker 2>you so much for listening.

0:32:36.480 --> 0:32:39.160
<v Speaker 1>Better Offline is a production of cool Zone Media. For

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