WEBVTT - Your Computer Problem is Not Our Problem

0:00:01.200 --> 0:00:05.800
<v Speaker 1>Phone Elvi's Elvis, Elvis durand phone tap, Danielle, you are

0:00:06.000 --> 0:00:07.600
<v Speaker 1>doing the phone tap today? What do you have? All right?

0:00:07.600 --> 0:00:08.440
<v Speaker 2>So comes from Jackie.

0:00:08.520 --> 0:00:11.440
<v Speaker 3>She says, my hot headed older sister Jennifer recently ran

0:00:11.480 --> 0:00:14.160
<v Speaker 3>into some trouble with her computer company. She sent the

0:00:14.200 --> 0:00:17.000
<v Speaker 3>computer back to get the CD womp fixed, and instead

0:00:17.079 --> 0:00:19.640
<v Speaker 3>they wiped out the whole hard drive. She's been fighting

0:00:19.640 --> 0:00:21.520
<v Speaker 3>with them ever since. On the phone with them this

0:00:21.560 --> 0:00:24.479
<v Speaker 3>past week NonStop. Call her and tell her that she's

0:00:24.480 --> 0:00:27.280
<v Speaker 3>been causing problems with the computer company and she hasn't

0:00:27.280 --> 0:00:27.760
<v Speaker 3>been nice.

0:00:27.800 --> 0:00:29.960
<v Speaker 2>So we're calling from the computer company. I like it

0:00:29.960 --> 0:00:32.120
<v Speaker 2>when their letter tells you exactly what to do. Yeah,

0:00:32.159 --> 0:00:34.040
<v Speaker 2>me too. Did you follow them to the mine? I

0:00:34.200 --> 0:00:35.559
<v Speaker 2>followed them today's phone tap.

0:00:37.520 --> 0:00:40.920
<v Speaker 3>Yes, I'm looking for a Jennifer Moury. Please, this is

0:00:40.960 --> 0:00:43.600
<v Speaker 3>Laura Tisler calling you from Product Complaints and TV.

0:00:44.320 --> 0:00:44.520
<v Speaker 1>Hi.

0:00:44.840 --> 0:00:46.360
<v Speaker 2>I'm hearing you were just having an issue.

0:00:46.440 --> 0:00:48.680
<v Speaker 1>What happened if I sent my lastop to use three

0:00:48.680 --> 0:00:51.520
<v Speaker 1>times and I got it back three times not working?

0:00:51.640 --> 0:00:51.920
<v Speaker 2>Okay?

0:00:51.920 --> 0:00:53.840
<v Speaker 3>Because I have a little thing here saying that you

0:00:53.880 --> 0:00:56.440
<v Speaker 3>were rude to my employees about boxes.

0:00:56.480 --> 0:00:57.360
<v Speaker 2>That's all I have here.

0:00:57.840 --> 0:01:00.760
<v Speaker 1>I was supposed to get a box two times while

0:01:00.800 --> 0:01:03.520
<v Speaker 1>I called twice to bring to send you guys back

0:01:03.600 --> 0:01:05.720
<v Speaker 1>computer again because it was sent back to me not

0:01:05.800 --> 0:01:06.440
<v Speaker 1>working well.

0:01:06.480 --> 0:01:08.760
<v Speaker 3>It appears to me that you keep breaking your computer

0:01:08.800 --> 0:01:10.280
<v Speaker 3>and you feel like we're responsible.

0:01:10.840 --> 0:01:13.200
<v Speaker 1>I'm not breaking it. I never even broke it.

0:01:13.319 --> 0:01:13.840
<v Speaker 3>How can you?

0:01:13.880 --> 0:01:16.000
<v Speaker 1>Why would you be talking to me like this when

0:01:16.040 --> 0:01:18.280
<v Speaker 1>I'm the one that was inconvenience this whole time. I

0:01:18.319 --> 0:01:21.240
<v Speaker 1>got it on Friday, went away, came back, tried to

0:01:21.319 --> 0:01:24.119
<v Speaker 1>use it and it didn't work. Okay, you being rude

0:01:24.120 --> 0:01:24.280
<v Speaker 1>to me.

0:01:24.640 --> 0:01:27.160
<v Speaker 3>Apparently while you were away, somebody in your house must

0:01:27.160 --> 0:01:28.440
<v Speaker 3>have tried to lose houses away.

0:01:28.520 --> 0:01:30.959
<v Speaker 1>I can't even believe that you're saying this to me right.

0:01:30.840 --> 0:01:32.080
<v Speaker 2>Now, ma'am. Please call me.

0:01:32.200 --> 0:01:35.000
<v Speaker 1>You're tell me, ma'am, you're calling me when an attitude

0:01:35.000 --> 0:01:37.720
<v Speaker 1>telling me that I'm being rude, Neil. I mean, I

0:01:37.800 --> 0:01:39.920
<v Speaker 1>shouldn't even be as rude as I should be since

0:01:39.959 --> 0:01:42.840
<v Speaker 1>I'm getting a computer that does not even work, and

0:01:42.920 --> 0:01:45.640
<v Speaker 1>now you're blaming me and someone in my family.

0:01:45.400 --> 0:01:47.400
<v Speaker 2>Okay because you Oh, because what.

0:01:48.080 --> 0:01:50.600
<v Speaker 1>I have no more patience for this. Why would I

0:01:50.640 --> 0:01:52.720
<v Speaker 1>break something that I need for my work?

0:01:52.840 --> 0:01:54.400
<v Speaker 2>I know, but a lot of people do that, they

0:01:54.440 --> 0:01:54.760
<v Speaker 2>break it.

0:01:55.360 --> 0:01:58.960
<v Speaker 1>Don't so everyone goes there. That's very rude. You're blaming

0:01:59.000 --> 0:02:01.400
<v Speaker 1>me and someone in my How good are you? Man?

0:02:01.400 --> 0:02:03.760
<v Speaker 2>Where are you from? You have a very interesting accent?

0:02:04.080 --> 0:02:06.360
<v Speaker 1>Okay, I'm from New York. Is that a problem?

0:02:06.400 --> 0:02:09.920
<v Speaker 3>Well, yeah, that's why you're rude, because new Yorker is rude.

0:02:10.200 --> 0:02:13.040
<v Speaker 1>I'm not this right now because I'm from New York.

0:02:13.240 --> 0:02:14.440
<v Speaker 2>Are you not from New York?

0:02:14.880 --> 0:02:16.040
<v Speaker 1>Yes, I'm from New York.

0:02:16.080 --> 0:02:17.120
<v Speaker 2>Okay, well the two going in.

0:02:17.800 --> 0:02:19.520
<v Speaker 1>You're from where you're from?

0:02:19.639 --> 0:02:21.520
<v Speaker 3>It doesn't matter where I'm from, And there's no need

0:02:21.560 --> 0:02:22.679
<v Speaker 3>to cursive me, dear.

0:02:22.840 --> 0:02:26.519
<v Speaker 1>Because you're being rude. Where are you from? Where's your supervise? So?

0:02:26.639 --> 0:02:27.920
<v Speaker 1>What's your name? And what's your number?

0:02:28.160 --> 0:02:29.840
<v Speaker 2>Is this how new Yorker speak?

0:02:30.240 --> 0:02:32.840
<v Speaker 1>Yes, that's how they speak. You have a problem with that?

0:02:33.000 --> 0:02:34.880
<v Speaker 2>I do have you. I'm from Michigan.

0:02:35.160 --> 0:02:37.480
<v Speaker 1>Who is it calling me right now? Okay?

0:02:37.520 --> 0:02:39.480
<v Speaker 2>First of all, you're being very rude, and second of.

0:02:39.440 --> 0:02:41.800
<v Speaker 1>All, now I'm being rude. You can know it all

0:02:41.880 --> 0:02:43.440
<v Speaker 1>up and down here account I don't care.

0:02:43.680 --> 0:02:44.280
<v Speaker 2>Excuse me?

0:02:44.560 --> 0:02:46.000
<v Speaker 1>Your name? What's your name?

0:02:46.080 --> 0:02:48.120
<v Speaker 2>My name is Laura Tissler.

0:02:48.520 --> 0:02:54.000
<v Speaker 1>Laura Pistler t tis, Thank you very much. What's your number?

0:02:54.240 --> 0:02:56.840
<v Speaker 1>First of all, what don't tell me? First of all,

0:02:56.840 --> 0:02:58.280
<v Speaker 1>I'm recording this whole conversation.

0:02:59.160 --> 0:03:01.000
<v Speaker 2>First of all, I'm recording this whole conversation.

0:03:01.200 --> 0:03:03.320
<v Speaker 1>I good for you. I know he's recorded. So then

0:03:03.360 --> 0:03:05.680
<v Speaker 1>you could pull up all the other conversations that I

0:03:05.760 --> 0:03:07.920
<v Speaker 1>had with you people, and you will say that I

0:03:08.040 --> 0:03:10.240
<v Speaker 1>was not rude. Okay, but he is right now? Is rude?

0:03:10.280 --> 0:03:10.920
<v Speaker 1>You're correct?

0:03:11.000 --> 0:03:13.200
<v Speaker 3>Don't you think that's pretty quick turnaround that I've already

0:03:13.200 --> 0:03:13.720
<v Speaker 3>contacted you.

0:03:13.720 --> 0:03:15.079
<v Speaker 2>I try to fix the problem.

0:03:15.240 --> 0:03:17.959
<v Speaker 1>No, you're not trying to fix the problem. You're calling

0:03:18.000 --> 0:03:21.000
<v Speaker 1>me saying that I was rude. No company does that?

0:03:21.080 --> 0:03:23.680
<v Speaker 1>And meyone and this is the problem on your put

0:03:23.800 --> 0:03:27.360
<v Speaker 1>on your second? Can you tell me that I break

0:03:27.400 --> 0:03:29.400
<v Speaker 1>the laptop? Then you tell me that someone in my

0:03:29.480 --> 0:03:32.040
<v Speaker 1>family breaks the laptop? And you think that's what you're

0:03:32.040 --> 0:03:35.640
<v Speaker 1>supposed to say? Whoam? No one's even home. The lastop

0:03:35.760 --> 0:03:36.520
<v Speaker 1>wasn't even taught.

0:03:36.920 --> 0:03:37.839
<v Speaker 2>Are you finished yet?

0:03:38.240 --> 0:03:40.800
<v Speaker 1>No, because honestly you are done. You're done.

0:03:40.800 --> 0:03:42.240
<v Speaker 2>You can listen to me. Here's the thing.

0:03:42.920 --> 0:03:44.840
<v Speaker 1>I I'm gonna flip out.

0:03:44.920 --> 0:03:49.400
<v Speaker 2>Okay, don't flip out. Please hold Oh my.

0:03:49.080 --> 0:03:51.200
<v Speaker 1>Gosh, I'm gonna flip the.

0:03:51.800 --> 0:03:54.120
<v Speaker 3>I have no idea who this woman is on the phone,

0:03:54.320 --> 0:03:55.880
<v Speaker 3>and she's going crazy on me.

0:03:56.320 --> 0:03:57.920
<v Speaker 2>I don't know what's wrong with her.

0:03:58.280 --> 0:04:02.280
<v Speaker 1>She's I hear you, I hear you.

0:04:02.480 --> 0:04:05.240
<v Speaker 2>Oh my, oh my gosh. I don't know what to do.

0:04:05.600 --> 0:04:06.520
<v Speaker 1>Are you listening to that?

0:04:06.920 --> 0:04:07.240
<v Speaker 2>Hello?

0:04:07.840 --> 0:04:11.320
<v Speaker 1>I heard I put you on hold. Now you didn't

0:04:11.360 --> 0:04:12.120
<v Speaker 1>put me on hold?

0:04:12.200 --> 0:04:15.040
<v Speaker 2>Moron, Okay, ma'am. The manager is going to be me, ma'am.

0:04:15.080 --> 0:04:19.280
<v Speaker 1>I just tried you, y'all, okay, lit And I told

0:04:19.279 --> 0:04:21.839
<v Speaker 1>and I heard you glabbing your whole mouth about a

0:04:21.920 --> 0:04:22.679
<v Speaker 1>crazy lady.

0:04:22.800 --> 0:04:25.280
<v Speaker 3>I'm sitting here and I'm baffled because I don't know.

0:04:25.160 --> 0:04:27.200
<v Speaker 1>How that baffled you.

0:04:28.480 --> 0:04:30.400
<v Speaker 2>I don't know how it went to you screaming at

0:04:30.440 --> 0:04:31.400
<v Speaker 2>the top of your lungs.

0:04:32.080 --> 0:04:35.640
<v Speaker 1>What you said? What I w the computer and you

0:04:35.800 --> 0:04:37.599
<v Speaker 1>said he was your family?

0:04:37.800 --> 0:04:40.240
<v Speaker 2>What is this crap? Talking like this? What is that?

0:04:40.760 --> 0:04:43.560
<v Speaker 1>Because that's how you talk? Because you said, where are

0:04:43.560 --> 0:04:45.719
<v Speaker 1>you from? New York? So I can't say nothing about

0:04:45.760 --> 0:04:48.960
<v Speaker 1>your bit little accent. I don't have any If you

0:04:49.040 --> 0:04:51.360
<v Speaker 1>cancel my order, I don't give If you say I'm

0:04:51.360 --> 0:04:53.839
<v Speaker 1>so rude that, then I'm gonna fix the computer. I

0:04:53.839 --> 0:04:56.200
<v Speaker 1>don't give a I'll throw it in the street, ma'am.

0:04:56.320 --> 0:04:59.560
<v Speaker 1>I'm ma'am. I may't focuses Laura Pittsler. It's to have

0:05:00.080 --> 0:05:00.560
<v Speaker 1>own job.

0:05:01.080 --> 0:05:02.280
<v Speaker 2>Well, my name is Tissler.

0:05:04.520 --> 0:05:05.120
<v Speaker 1>Conversation.

0:05:05.440 --> 0:05:07.440
<v Speaker 2>I'm gonna get my manager for you because i don't

0:05:07.440 --> 0:05:12.320
<v Speaker 2>want to deal with this. Oh my gosh, it's you.

0:05:12.600 --> 0:05:14.920
<v Speaker 1>It's I'm gonna insult you.

0:05:15.960 --> 0:05:18.120
<v Speaker 2>I didn't insult you.

0:05:18.120 --> 0:05:20.800
<v Speaker 1>Well, let's play back the conversation and let's hear your

0:05:20.839 --> 0:05:24.080
<v Speaker 1>prissy's little attitude when you called me miss Pistswell.

0:05:23.680 --> 0:05:26.520
<v Speaker 2>Maybe I'll just play it on the radio. Hey, Jackie,

0:05:26.560 --> 0:05:27.040
<v Speaker 2>are you there.

0:05:27.320 --> 0:05:27.800
<v Speaker 1>I'm here.

0:05:28.520 --> 0:05:30.880
<v Speaker 2>This is Danielle min Arrow from Elvis Duran in the

0:05:30.880 --> 0:05:34.039
<v Speaker 2>Morning Show. And you just got phone taft treating me

0:05:34.160 --> 0:05:34.599
<v Speaker 2>right now.

0:05:36.640 --> 0:05:39.200
<v Speaker 1>Your boys said on the Chamelion, I'm like, there's no

0:05:39.440 --> 0:05:41.120
<v Speaker 1>possible way that this is happening.

0:05:41.160 --> 0:05:43.560
<v Speaker 2>And guess what I'm from. The Bronx.

0:05:44.760 --> 0:05:46.560
<v Speaker 1>Can't tell me I'm from New York. Yeah, we have

0:05:46.640 --> 0:05:49.279
<v Speaker 1>an attitude and what you can do about

0:05:51.920 --> 0:05:54.680
<v Speaker 2>This table was pre recorded with permission granted by All

0:05:54.720 --> 0:06:00.080
<v Speaker 2>Heartspience Duran phone tab on Elvis Duran in the on

0:06:00.160 --> 0:06:00.520
<v Speaker 2>the show