1 00:00:02,120 --> 00:00:04,880 Speaker 1: Ron and Aian. You know, when it comes to repairing cars, 2 00:00:05,000 --> 00:00:13,920 Speaker 1: just strange things happen in repair shops. The Car Doctor 3 00:00:14,000 --> 00:00:17,439 Speaker 1: eclipses full moons, high tides, low tides, bed Whether it 4 00:00:17,440 --> 00:00:19,680 Speaker 1: affects all of us, it affects us, not just in 5 00:00:19,720 --> 00:00:22,120 Speaker 1: our judgments, in the way we drive. Most people drive 6 00:00:22,160 --> 00:00:24,840 Speaker 1: like they're notes. Anyway. Welcome to the radio home of 7 00:00:25,000 --> 00:00:29,280 Speaker 1: Ron and Anian the Car Doctor, since this is where 8 00:00:29,320 --> 00:00:33,199 Speaker 1: car owners the world overturned to for their definitive opinion 9 00:00:33,280 --> 00:00:37,200 Speaker 1: on automotive repair. If your mechanics giving you a busy signal, 10 00:00:37,360 --> 00:00:40,600 Speaker 1: pick up the phone and call in the garage doors 11 00:00:40,760 --> 00:00:42,839 Speaker 1: are open, but I am here to take your calls 12 00:00:43,120 --> 00:00:50,520 Speaker 1: at eight five five five six and now he running. Hey, 13 00:00:50,600 --> 00:00:52,680 Speaker 1: it's time to start your engines. Ron and the Car 14 00:00:52,720 --> 00:00:55,080 Speaker 1: Doctor here at eight five five five six zero nine 15 00:00:55,120 --> 00:00:56,920 Speaker 1: nine zero zero. Give us a call and get on. 16 00:00:57,000 --> 00:00:59,720 Speaker 1: Let's talk about your car. Let's solve your problem. Also 17 00:00:59,800 --> 00:01:03,800 Speaker 1: this hour of giving away our Wicks Commemorative nineteen nine 18 00:01:03,840 --> 00:01:06,120 Speaker 1: Ford Coop die cast car courtesy the folks over at 19 00:01:06,160 --> 00:01:09,160 Speaker 1: Wicks Filters Um. Not only has Wick's been protecting America's 20 00:01:09,160 --> 00:01:11,480 Speaker 1: engines for seventy five plus years, every once in a while, 21 00:01:11,520 --> 00:01:12,959 Speaker 1: they let us get away one of these great little 22 00:01:12,959 --> 00:01:15,760 Speaker 1: die cast models. Um no, Tom, I'm taking the car 23 00:01:15,840 --> 00:01:18,000 Speaker 1: away from you. You're no longer allowed to play with it. 24 00:01:18,720 --> 00:01:20,600 Speaker 1: You know, you really disappoint me. You told me I 25 00:01:20,600 --> 00:01:22,120 Speaker 1: could have this thing, I could take it home. I 26 00:01:22,160 --> 00:01:24,520 Speaker 1: got played with it. You know. The problem is last 27 00:01:24,560 --> 00:01:26,319 Speaker 1: week we forgot to give it away because you and 28 00:01:26,360 --> 00:01:28,880 Speaker 1: Tony wouldn't give it up. And your point, and well, 29 00:01:29,160 --> 00:01:31,240 Speaker 1: that's just the whole point. This thing is really neat. 30 00:01:31,280 --> 00:01:32,959 Speaker 1: It's got an opening hood and trunk. It's got a 31 00:01:32,959 --> 00:01:36,240 Speaker 1: detailed Ford flathead engine, Whitewall tires. It's got a vintage 32 00:01:36,319 --> 00:01:39,920 Speaker 1: nineteen thirty nine North Carolina license plate with great detail, 33 00:01:40,080 --> 00:01:43,399 Speaker 1: great detail, custom Wiks branded window box packaging. It's just 34 00:01:43,480 --> 00:01:45,960 Speaker 1: a really neat piece. And it's a commemorative for the 35 00:01:46,000 --> 00:01:48,840 Speaker 1: Wicks anniversary. So we're giving that away this hour as well. 36 00:01:48,960 --> 00:01:50,559 Speaker 1: But we are here to take your calls and answer 37 00:01:50,600 --> 00:01:52,360 Speaker 1: your questions, and I think we should. I've got a 38 00:01:52,400 --> 00:01:54,960 Speaker 1: great conversation I want to have with everybody today. You know, 39 00:01:55,000 --> 00:01:58,560 Speaker 1: we always talk about good mechanics and why good mechanics 40 00:01:58,560 --> 00:02:01,120 Speaker 1: are so hard to find. But somewhere in the course 41 00:02:01,160 --> 00:02:03,360 Speaker 1: of this hour. I want to talk about good customers, 42 00:02:03,680 --> 00:02:05,520 Speaker 1: and I want to talk a little bit about a story, 43 00:02:05,880 --> 00:02:08,360 Speaker 1: a conversation I overheard at the deli the other day, 44 00:02:08,520 --> 00:02:11,200 Speaker 1: and you know how that's a bad customer. And I 45 00:02:11,200 --> 00:02:13,280 Speaker 1: want to just make everybody think a little bit, are 46 00:02:13,320 --> 00:02:16,040 Speaker 1: you being a good customer? Maybe we can increase and 47 00:02:16,080 --> 00:02:19,280 Speaker 1: improve the flow communication between repair shops and the people 48 00:02:19,280 --> 00:02:21,240 Speaker 1: that bring their cars in. But right now, let's get 49 00:02:21,280 --> 00:02:23,240 Speaker 1: over to the phone. Let's go over to Z from Houston, 50 00:02:23,720 --> 00:02:26,160 Speaker 1: and they'll talk about his ninety four Roadmaster with some 51 00:02:26,400 --> 00:02:29,000 Speaker 1: questions about what's going on? Is Z that Welcome to 52 00:02:29,040 --> 00:02:34,040 Speaker 1: the car doctor, sir? How can I help in afternoon? Yes, Uh, 53 00:02:34,360 --> 00:02:36,959 Speaker 1: I hadn't. I haven't had a problem in my car. 54 00:02:37,000 --> 00:02:41,079 Speaker 1: And it was it was coughing back or stalling or 55 00:02:42,720 --> 00:02:48,400 Speaker 1: is a talk of body right. So we changed the 56 00:02:48,440 --> 00:02:52,160 Speaker 1: distribut drawing it put so brand new a c del 57 00:02:52,240 --> 00:02:56,600 Speaker 1: Co in district drawing it and that didn't I and 58 00:02:56,919 --> 00:02:59,120 Speaker 1: fixed the problems. So they went in in they put 59 00:02:59,160 --> 00:03:05,560 Speaker 1: the ECM on it and electronic control my jole and 60 00:03:06,080 --> 00:03:09,240 Speaker 1: that fixed the problem and it runs beautiful now. But 61 00:03:11,520 --> 00:03:15,200 Speaker 1: it needs to be program I understand to that V 62 00:03:15,600 --> 00:03:19,400 Speaker 1: to that van number of that automobile right right now 63 00:03:19,520 --> 00:03:23,440 Speaker 1: the problem is that the two radiator fans electric fans, 64 00:03:23,520 --> 00:03:27,600 Speaker 1: they do not run. Will the air conditioner run into 65 00:03:27,600 --> 00:03:29,799 Speaker 1: with his hunter? I don't agree with weather down here. 66 00:03:29,840 --> 00:03:34,040 Speaker 1: We need air conditions, yeah, I would think so sure, absolutely, yeah, absolutely? 67 00:03:34,639 --> 00:03:36,720 Speaker 1: Um So how can I help you? What's your question 68 00:03:36,720 --> 00:03:43,040 Speaker 1: to me? So? My problem is, do does this new 69 00:03:44,240 --> 00:03:47,600 Speaker 1: e c M need to be recalibrated to my car? 70 00:03:48,840 --> 00:03:50,600 Speaker 1: It was it a was it a new e c 71 00:03:50,880 --> 00:03:54,040 Speaker 1: M right from a General Motors dealers? And and I'm 72 00:03:54,120 --> 00:03:57,600 Speaker 1: kind of confused because if they got an you know, 73 00:03:57,760 --> 00:04:01,960 Speaker 1: a software empty e c M, it wasn't you know 74 00:04:02,480 --> 00:04:04,720 Speaker 1: it was brand new from a GM dealer? Was? I guess? 75 00:04:04,720 --> 00:04:06,240 Speaker 1: I gotta start there was a brand new from a 76 00:04:06,280 --> 00:04:08,520 Speaker 1: GM dealer? Or was it a used piece? Do you 77 00:04:08,600 --> 00:04:11,960 Speaker 1: can't buy when it was as cars too? They have 78 00:04:12,160 --> 00:04:15,559 Speaker 1: to they had to go to put an aftermarket? Okay, 79 00:04:16,000 --> 00:04:18,640 Speaker 1: so you know they got a reman from a local 80 00:04:18,680 --> 00:04:21,800 Speaker 1: parts house. Probably I'm going to guess and say maybe 81 00:04:21,800 --> 00:04:24,280 Speaker 1: in a one cardon or something like that that came 82 00:04:24,360 --> 00:04:30,560 Speaker 1: programmed already. I guess yes. Okay, So in nineteen this 83 00:04:30,680 --> 00:04:35,880 Speaker 1: was a ninety four and ninety four. The computer was 84 00:04:36,080 --> 00:04:39,800 Speaker 1: programmed by the If I remember correctly, the flash from 85 00:04:39,800 --> 00:04:44,680 Speaker 1: module did they transfer over your inside your computer was 86 00:04:44,760 --> 00:04:47,960 Speaker 1: something called a prompt or an and or a memical. 87 00:04:48,600 --> 00:04:52,000 Speaker 1: It was two separate memory chips, one or two, depending 88 00:04:52,080 --> 00:04:55,280 Speaker 1: upon the year of the vehicle itself. Do you know 89 00:04:55,320 --> 00:04:58,680 Speaker 1: if they transferred those over? No? I do not, all right? 90 00:04:58,760 --> 00:05:02,080 Speaker 1: Do you understand if the problem wasn't changed out, the 91 00:05:02,160 --> 00:05:05,000 Speaker 1: car would not start at all? Is this correct? Well, 92 00:05:05,000 --> 00:05:07,440 Speaker 1: that's correct. But if the new computer came with a 93 00:05:07,560 --> 00:05:11,560 Speaker 1: prom and it gave it the basics, it would start, 94 00:05:11,600 --> 00:05:14,720 Speaker 1: but it wouldn't have the correct characteristics to match the vehicle. 95 00:05:15,600 --> 00:05:17,960 Speaker 1: But the bigger question is do they still have the 96 00:05:17,960 --> 00:05:20,200 Speaker 1: old computer or did they send it back as a core? 97 00:05:21,520 --> 00:05:23,600 Speaker 1: See that I can see there? Again, I don't know. 98 00:05:24,640 --> 00:05:27,119 Speaker 1: I have found that out on Monday, But I don't 99 00:05:27,680 --> 00:05:30,760 Speaker 1: be any idea what they did because they normally want 100 00:05:30,839 --> 00:05:35,760 Speaker 1: that core right correct and and if memory serves me correct, 101 00:05:35,920 --> 00:05:39,120 Speaker 1: we're going back twentysomething years. It was. It wasn't a 102 00:05:39,200 --> 00:05:42,919 Speaker 1: prom anymore. It was a memical. And the memical, the 103 00:05:43,000 --> 00:05:48,400 Speaker 1: memory calibration stick built into the PCM was it's the 104 00:05:48,520 --> 00:05:53,800 Speaker 1: last four digits that determine the application per vehicle, all right, 105 00:05:54,640 --> 00:05:57,359 Speaker 1: So you know, if it depends on where the computer 106 00:05:57,400 --> 00:06:00,080 Speaker 1: came from, if the computer came with a memical and 107 00:06:00,200 --> 00:06:03,960 Speaker 1: they probably sent yours back complete. But if that's the case, 108 00:06:04,080 --> 00:06:07,520 Speaker 1: all is not lost because there are some aftermarket companies 109 00:06:07,560 --> 00:06:10,640 Speaker 1: out there that you can give them the then let 110 00:06:10,680 --> 00:06:13,599 Speaker 1: them go back. They will look up how that software 111 00:06:13,600 --> 00:06:16,800 Speaker 1: we're supposed to be flashed originally from GM. You might 112 00:06:16,839 --> 00:06:18,760 Speaker 1: have some downtime with the vehicle where you have to 113 00:06:18,800 --> 00:06:22,320 Speaker 1: send that mem coal chip back to them. They will 114 00:06:22,360 --> 00:06:25,479 Speaker 1: flash it and then send it back to you, all right. 115 00:06:26,240 --> 00:06:29,960 Speaker 1: To my knowledge, I don't believe a TECH one, which 116 00:06:29,960 --> 00:06:31,920 Speaker 1: is what it would have been in ninety four, a 117 00:06:32,080 --> 00:06:35,279 Speaker 1: TECH one scan tool would work in this application. I 118 00:06:35,320 --> 00:06:38,919 Speaker 1: don't believe we were flash capable. Uh back then. I 119 00:06:38,920 --> 00:06:41,880 Speaker 1: don't think it applied. I could be wrong, but it was. 120 00:06:41,960 --> 00:06:43,520 Speaker 1: It was very late in the game for O B 121 00:06:43,640 --> 00:06:46,360 Speaker 1: D one And in all likelihood, this is going to 122 00:06:46,480 --> 00:06:49,599 Speaker 1: require a memical to update the PCM. That's where all 123 00:06:49,640 --> 00:06:52,760 Speaker 1: the you know, software updates were, and um, you know 124 00:06:52,839 --> 00:06:56,320 Speaker 1: that's that's basically how it worked. So but try that. 125 00:06:56,360 --> 00:06:58,320 Speaker 1: If that doesn't work, give us a call. Back, and 126 00:06:58,400 --> 00:07:01,840 Speaker 1: I'll probably tell at that point send me the vent 127 00:07:01,920 --> 00:07:04,000 Speaker 1: of the vehicle. We can have this conversation next week 128 00:07:04,080 --> 00:07:06,280 Speaker 1: or the week after. Send me to send me the 129 00:07:06,360 --> 00:07:08,400 Speaker 1: vent of the vehicle, and I'll do a little more 130 00:07:08,440 --> 00:07:10,840 Speaker 1: research on my side and see what else I can 131 00:07:10,840 --> 00:07:12,680 Speaker 1: find out for you. How you guys holding up down 132 00:07:12,720 --> 00:07:16,080 Speaker 1: there in Houston? You getting by all right? Yes? And 133 00:07:16,240 --> 00:07:20,280 Speaker 1: getting flooded? Yeah, I can imagine, I can imagine. Um, well, 134 00:07:20,280 --> 00:07:22,480 Speaker 1: i'll tell you what's that. We We appreciate the fact 135 00:07:22,520 --> 00:07:24,640 Speaker 1: you calling us and you know, taking the time. We 136 00:07:24,640 --> 00:07:26,600 Speaker 1: know you've got a lot going on, and um, we 137 00:07:26,840 --> 00:07:28,560 Speaker 1: hope we were able to distract you a little bit 138 00:07:28,560 --> 00:07:30,920 Speaker 1: from the from the storm you're feeling. We're gonna be 139 00:07:30,920 --> 00:07:33,280 Speaker 1: sending out the Weeks thirty nine four die cast to you. 140 00:07:33,440 --> 00:07:35,520 Speaker 1: I'd like you to ask you to stay on the phone. Uh, 141 00:07:35,560 --> 00:07:37,680 Speaker 1: Tom Ray Jr. Or Tom Ray the fourth. We'll pick 142 00:07:37,760 --> 00:07:40,040 Speaker 1: up the phone. I'll get your mailing address. It's courtesy 143 00:07:40,080 --> 00:07:42,320 Speaker 1: the folks over at Wicks Filters. It's the special seventy 144 00:07:42,360 --> 00:07:45,600 Speaker 1: fifth Weeks Anniversary thirty nine Ford coupe with some really 145 00:07:45,680 --> 00:07:48,760 Speaker 1: neat detailing and um, you know, options and just just 146 00:07:48,840 --> 00:07:51,400 Speaker 1: a neat die cast car to put on the studio. 147 00:07:51,400 --> 00:07:53,640 Speaker 1: You're very welcome, sir. We hope that, uh we hope 148 00:07:53,680 --> 00:07:55,120 Speaker 1: thoughts of it until you get it will help you 149 00:07:55,160 --> 00:07:57,280 Speaker 1: pass the time of day until you guys get safe 150 00:07:57,280 --> 00:07:59,400 Speaker 1: and secure and uh help dry you out and help 151 00:07:59,440 --> 00:08:01,280 Speaker 1: you put up with all this aggregation you're dealing with 152 00:08:01,280 --> 00:08:03,040 Speaker 1: with your car. So it was a pleasure to meet 153 00:08:03,040 --> 00:08:04,760 Speaker 1: you today. Z that stay on the phone and Tom 154 00:08:04,880 --> 00:08:08,080 Speaker 1: Ray the fourth will take you up on this and 155 00:08:08,280 --> 00:08:11,720 Speaker 1: get your information for you. Take good care. Um yeah, 156 00:08:11,800 --> 00:08:14,200 Speaker 1: that's you know, wow, look at the technology see and 157 00:08:14,240 --> 00:08:16,960 Speaker 1: this is this is what I've been saying for a 158 00:08:17,000 --> 00:08:20,360 Speaker 1: while now, in that what will happen to the older 159 00:08:20,400 --> 00:08:23,840 Speaker 1: car and the technology? How will we flash that? How 160 00:08:23,880 --> 00:08:25,920 Speaker 1: will we keep up with that? I mean I started 161 00:08:25,960 --> 00:08:28,320 Speaker 1: the last hour show talking about I'm amazed that the 162 00:08:28,320 --> 00:08:30,760 Speaker 1: parts you can get. And I still think this car 163 00:08:30,840 --> 00:08:33,000 Speaker 1: is reparable. I still think by hook or by crook, 164 00:08:33,000 --> 00:08:36,080 Speaker 1: there's a way to flash this, or update this, or 165 00:08:36,160 --> 00:08:39,520 Speaker 1: change the memicale or solve this form. But it's the 166 00:08:39,559 --> 00:08:41,760 Speaker 1: steps you have to take, and it makes you wonder 167 00:08:41,800 --> 00:08:45,120 Speaker 1: how many people would take the steps or how many 168 00:08:45,200 --> 00:08:49,680 Speaker 1: people would just you know, give up on it, and 169 00:08:49,920 --> 00:08:52,480 Speaker 1: and and go buy a new car. So but in 170 00:08:52,520 --> 00:08:54,839 Speaker 1: any event, Zed, we appreciate you taking the time to 171 00:08:54,840 --> 00:08:56,959 Speaker 1: give us a call, as we pointed out, and good 172 00:08:57,000 --> 00:08:59,120 Speaker 1: luck to you and your stay stay well, stay safe 173 00:08:59,400 --> 00:09:01,560 Speaker 1: down there. Hugh in wah eight five five five six 174 00:09:01,640 --> 00:09:04,199 Speaker 1: zero nine zero zero run nading the Car Doctor coming back. 175 00:09:04,240 --> 00:09:11,640 Speaker 1: We're right after this. Welcome back the Car Doctor rolling 176 00:09:11,679 --> 00:09:15,240 Speaker 1: along this hour taking charge and fixing cars at zero 177 00:09:15,360 --> 00:09:17,840 Speaker 1: nine zero zero. By the way, more information to Car 178 00:09:17,880 --> 00:09:20,280 Speaker 1: Doctor show dot com and that we've made it easier 179 00:09:20,320 --> 00:09:21,760 Speaker 1: for you. That's all you need to know. Car Doctor 180 00:09:21,800 --> 00:09:24,520 Speaker 1: Show dot com. Changes coming there, but that's where you 181 00:09:24,520 --> 00:09:26,480 Speaker 1: want to be first information about the show, as well 182 00:09:26,520 --> 00:09:29,600 Speaker 1: as podcasting and other things going on. Speaking of going on, 183 00:09:29,640 --> 00:09:32,000 Speaker 1: let's go over to Steve in Maine with some problems 184 00:09:32,000 --> 00:09:35,080 Speaker 1: two thousand seven Prius and I'll see what's going on 185 00:09:35,120 --> 00:09:36,600 Speaker 1: here with an A B S light coming on. Steve. 186 00:09:36,640 --> 00:09:38,160 Speaker 1: Welcome to the Car Doctor, sir. How can I help? 187 00:09:38,880 --> 00:09:43,320 Speaker 1: How can I help? Yeah? The A B S light 188 00:09:43,760 --> 00:09:49,560 Speaker 1: that comes on at exactly sixty and uh and then 189 00:09:49,559 --> 00:09:53,760 Speaker 1: it go it goes off once you slow down that 190 00:09:53,880 --> 00:09:56,480 Speaker 1: if you come back up again, it comes on. But 191 00:09:56,920 --> 00:10:00,880 Speaker 1: I've never seen a light check engine light goes off 192 00:10:00,920 --> 00:10:04,760 Speaker 1: and comes back gone by. Well there's something. There's something 193 00:10:04,760 --> 00:10:07,000 Speaker 1: going on here speed sensitive? Is anybody scanned it for 194 00:10:07,080 --> 00:10:12,400 Speaker 1: full coach? Let me catch up to a little more here. 195 00:10:13,240 --> 00:10:17,080 Speaker 1: I had a front wheel, a front right wheel bearing 196 00:10:17,800 --> 00:10:25,160 Speaker 1: and an axle uh an axle ring replaced, along with 197 00:10:26,240 --> 00:10:33,120 Speaker 1: the the ABS sensor. And when I got it back, 198 00:10:34,280 --> 00:10:40,600 Speaker 1: the UM the AVA the AVA ABS leg was never 199 00:10:40,760 --> 00:10:45,200 Speaker 1: on before that, but that came on and the other 200 00:10:45,240 --> 00:10:49,280 Speaker 1: problem was fixed, or the wheel bearing thing. But they 201 00:10:50,760 --> 00:10:54,960 Speaker 1: I had it rescanned by a Toyota dealer and they 202 00:10:55,000 --> 00:11:00,280 Speaker 1: said they found C twelve thirty six on the yeah 203 00:11:01,120 --> 00:11:05,440 Speaker 1: right hand speed sensor and they thought there was a 204 00:11:05,480 --> 00:11:10,200 Speaker 1: foreign object attached on it. UM And what I did 205 00:11:10,320 --> 00:11:14,160 Speaker 1: was go back to the people that had put it 206 00:11:14,200 --> 00:11:17,720 Speaker 1: on for me originally and get them to replace it 207 00:11:17,760 --> 00:11:22,200 Speaker 1: with a new one. And they did and they didn't 208 00:11:22,200 --> 00:11:25,040 Speaker 1: do anything. It's still the same, so it couldn't have 209 00:11:25,080 --> 00:11:29,000 Speaker 1: been a tip damage that they're talking about. Okay, So 210 00:11:29,080 --> 00:11:31,720 Speaker 1: where does it stand now? Is anybody taking diagnosis further 211 00:11:31,800 --> 00:11:34,199 Speaker 1: or they're just waiting for you to tell you? I 212 00:11:34,240 --> 00:11:35,800 Speaker 1: don't I don't know which way to go with it. 213 00:11:37,000 --> 00:11:39,280 Speaker 1: Let's let's let's back up and look at this logically. 214 00:11:39,520 --> 00:11:43,320 Speaker 1: All right. By the way, is your radio on, Steve, No, 215 00:11:44,280 --> 00:11:47,840 Speaker 1: Well my wife's listening to a to it on the 216 00:11:47,880 --> 00:11:51,719 Speaker 1: other on a tablet. All right, So maybe she can 217 00:11:51,760 --> 00:11:53,640 Speaker 1: move a little away because I can actually hear it's 218 00:11:54,080 --> 00:11:56,960 Speaker 1: you're you're confusing? I can ever turn it off? Yeah, 219 00:11:57,000 --> 00:11:58,440 Speaker 1: maybe if we could do that. It's it's like I 220 00:11:58,480 --> 00:12:01,160 Speaker 1: can I can hear myself. I can tell something's up 221 00:12:02,960 --> 00:12:05,200 Speaker 1: a little bit of live radio here, folks, is what happens? 222 00:12:05,480 --> 00:12:09,600 Speaker 1: You know? You want me to tell her? She'll hear me, 223 00:12:10,000 --> 00:12:11,640 Speaker 1: So we could do it that way. There we go. 224 00:12:11,800 --> 00:12:15,080 Speaker 1: That works, Thank you very much. Um so, And if 225 00:12:15,120 --> 00:12:16,680 Speaker 1: she wants to hear this segment, she can go to 226 00:12:16,720 --> 00:12:18,959 Speaker 1: car Doctor Show dot com and take the podcast second hour. 227 00:12:19,000 --> 00:12:20,280 Speaker 1: It will be up in a couple of hours after 228 00:12:20,320 --> 00:12:22,920 Speaker 1: today's show. Um, it'll be there. It'll be there for you. 229 00:12:22,960 --> 00:12:26,800 Speaker 1: But in any event, um, let's look at this logically, 230 00:12:27,160 --> 00:12:35,240 Speaker 1: this problem didn't happen until after you had the bearing repaired. Right, 231 00:12:36,200 --> 00:12:39,040 Speaker 1: So let's assume, which is a dangerous word, that it's 232 00:12:39,080 --> 00:12:42,240 Speaker 1: related to what they did. We we've we've now got 233 00:12:42,240 --> 00:12:45,920 Speaker 1: a twelve thirty six, which is a problem with a 234 00:12:46,040 --> 00:12:48,680 Speaker 1: problem with an input signal or some kind of a 235 00:12:48,720 --> 00:12:53,320 Speaker 1: signal out of the left front speed center agreed. Okay, 236 00:12:53,600 --> 00:12:55,880 Speaker 1: we need to find somebody that understands what a scope 237 00:12:55,960 --> 00:13:01,160 Speaker 1: is and before we start taking anything else apart and 238 00:13:01,280 --> 00:13:06,240 Speaker 1: run the risk of hurting anything anything. Yeah, we need 239 00:13:06,280 --> 00:13:08,320 Speaker 1: to scope the signal out of the left front, right 240 00:13:08,360 --> 00:13:13,240 Speaker 1: front and the two rear speed sensors. Sensors. If the well, 241 00:13:13,360 --> 00:13:15,520 Speaker 1: let's it's it's it's not a bad place to start. 242 00:13:15,679 --> 00:13:19,880 Speaker 1: Did they touch the right side? Yeah? Right? Did they 243 00:13:19,920 --> 00:13:22,120 Speaker 1: Did they touch the right side, Steve, No, they just 244 00:13:22,160 --> 00:13:24,319 Speaker 1: worked on the left front. Right, the right side is 245 00:13:24,360 --> 00:13:26,079 Speaker 1: the one they did. Oh, the right side is the 246 00:13:26,120 --> 00:13:27,480 Speaker 1: one they did. But it's coming up with a left 247 00:13:27,480 --> 00:13:33,680 Speaker 1: fault code. Yeah, maybe they mixed it was. I've got 248 00:13:33,720 --> 00:13:39,920 Speaker 1: the invoice in front of me. Well, uh, speed sensor 249 00:13:40,080 --> 00:13:46,360 Speaker 1: right hand. Oh, but twelve thirty six is a left 250 00:13:46,440 --> 00:13:54,440 Speaker 1: front fall oh, to my knowledge, to my knowledge, that's interesting. 251 00:13:54,480 --> 00:13:58,880 Speaker 1: I wonder if they if they put the right front, well, 252 00:13:59,000 --> 00:14:01,400 Speaker 1: they put a left front on the right, It shouldn't 253 00:14:01,440 --> 00:14:05,800 Speaker 1: matter matter. But obviously, you know, obviously there's a couple 254 00:14:05,840 --> 00:14:07,640 Speaker 1: of things we want to do here. We want to 255 00:14:07,640 --> 00:14:10,520 Speaker 1: go back and verify part numbers. Do we have correct 256 00:14:10,559 --> 00:14:13,480 Speaker 1: parts and part numbers where they're supposed to be, and 257 00:14:13,520 --> 00:14:16,640 Speaker 1: then verify that twelve thirty six memory serves me right? 258 00:14:16,760 --> 00:14:19,560 Speaker 1: Twelve thirty six is a left front is an issue 259 00:14:19,680 --> 00:14:24,960 Speaker 1: with left front speed sensor? Not right? Not right? Okay, okay, 260 00:14:25,080 --> 00:14:28,600 Speaker 1: I kind of thought that myself. All right. Now that 261 00:14:28,720 --> 00:14:31,480 Speaker 1: being said, the be all and end all is I 262 00:14:31,520 --> 00:14:33,520 Speaker 1: will get out of lab scope and either I'll use 263 00:14:33,560 --> 00:14:35,320 Speaker 1: a two channel, four channel. I don't care how I 264 00:14:35,360 --> 00:14:37,280 Speaker 1: do it. I don't care how I do it, and 265 00:14:37,640 --> 00:14:42,240 Speaker 1: wave all four sensors. They got to look the same. 266 00:14:43,440 --> 00:14:46,920 Speaker 1: It's that simple. Wave them. You know, we're gonna, we're gonna, 267 00:14:46,920 --> 00:14:49,920 Speaker 1: we're gonna do. What do you do for a living, Steve? 268 00:14:49,960 --> 00:14:52,920 Speaker 1: What do you do for a living? For Hi? I'm 269 00:14:52,920 --> 00:14:58,880 Speaker 1: retired and I do some volunteer driving for local um. Okay, 270 00:14:58,920 --> 00:15:01,000 Speaker 1: how do you make se How did you make your 271 00:15:01,000 --> 00:15:08,920 Speaker 1: living where you were? Anything? Mechanical, electrical? Okay? So M yeah, listen, 272 00:15:08,920 --> 00:15:10,800 Speaker 1: I can, I mean I can relate to that. That's 273 00:15:11,080 --> 00:15:13,400 Speaker 1: you know. So you guys used a calculator. Calculator gave 274 00:15:13,440 --> 00:15:17,440 Speaker 1: you the numbers and a digital readout correct correct. So 275 00:15:17,440 --> 00:15:20,600 Speaker 1: so the calculator was your vault meter. It displayed things 276 00:15:20,600 --> 00:15:24,640 Speaker 1: digitally digitally, all right. Every once in a while you 277 00:15:24,680 --> 00:15:26,160 Speaker 1: had to go to a client and you had to 278 00:15:26,240 --> 00:15:28,720 Speaker 1: use Excel to show them things in a graph, how 279 00:15:28,760 --> 00:15:31,200 Speaker 1: it would wave up and down, how their finances would 280 00:15:31,200 --> 00:15:35,000 Speaker 1: go up and down. Right, same thing. So it's a 281 00:15:35,160 --> 00:15:39,240 Speaker 1: scope is like an Excel spreadsheet. Instead of showing you 282 00:15:39,280 --> 00:15:42,200 Speaker 1: the numbers on a calculator in digital format, it's it's 283 00:15:42,280 --> 00:15:45,280 Speaker 1: showing them to you in a wave. It's showing them 284 00:15:45,280 --> 00:15:47,640 Speaker 1: as a graph. It's showing it as it goes up 285 00:15:47,680 --> 00:15:52,400 Speaker 1: and as it goes down down. So the graph, you know, 286 00:15:52,400 --> 00:15:56,440 Speaker 1: when we scope something. The nice part is a scope 287 00:15:56,560 --> 00:16:00,240 Speaker 1: is faster than a digital voltometer. It's it's you know, 288 00:16:00,960 --> 00:16:03,040 Speaker 1: think about how much information you could get to a 289 00:16:03,080 --> 00:16:06,560 Speaker 1: client by showing them numbers on a calculator versus how 290 00:16:06,640 --> 00:16:08,840 Speaker 1: much more information you could get to them showing them 291 00:16:08,840 --> 00:16:11,240 Speaker 1: on a scope on a graph. Right the graph, they 292 00:16:11,240 --> 00:16:13,120 Speaker 1: could see the rise of the fall. They could see 293 00:16:13,640 --> 00:16:16,800 Speaker 1: things in more detail, the same idea. That's what a 294 00:16:16,840 --> 00:16:23,040 Speaker 1: scope does, all right. So best known good if the 295 00:16:23,080 --> 00:16:24,800 Speaker 1: repair shop says what we have to know, what known 296 00:16:24,840 --> 00:16:27,640 Speaker 1: good is best known. Good is the other three centers 297 00:16:27,640 --> 00:16:32,320 Speaker 1: on the car. That's what it's supposed to look like. Uh, 298 00:16:32,360 --> 00:16:35,120 Speaker 1: you know, and that's that's better than any spect. Yeah, 299 00:16:35,160 --> 00:16:37,360 Speaker 1: that's better than any spect that anybody could write down 300 00:16:37,480 --> 00:16:41,560 Speaker 1: or or deal with. So you know, I would scope 301 00:16:41,600 --> 00:16:44,040 Speaker 1: the censors, see what they look like. Whichever one is 302 00:16:44,080 --> 00:16:49,520 Speaker 1: the problem taking apart something's wrong, that's simple. Um, So 303 00:16:49,720 --> 00:16:56,880 Speaker 1: the um could be any of the four. No, to 304 00:16:56,960 --> 00:16:59,480 Speaker 1: my knowledge. C. Twelve thirty six is a foreign object 305 00:16:59,480 --> 00:17:02,120 Speaker 1: on the tip of the left front speed sensor. It's 306 00:17:02,200 --> 00:17:04,399 Speaker 1: it's telling us that it sees a problem with the 307 00:17:04,480 --> 00:17:08,040 Speaker 1: left front problem front and maybe and maybe this has 308 00:17:08,080 --> 00:17:09,760 Speaker 1: nothing to do with any of the work they did. 309 00:17:10,400 --> 00:17:16,280 Speaker 1: Could be a complete, complete coincidence, absolutely possible, right, So 310 00:17:16,880 --> 00:17:21,600 Speaker 1: I could have that, Yeah, I could have left the 311 00:17:21,680 --> 00:17:26,520 Speaker 1: left front. Uh. Checked. I guess that's what I should 312 00:17:26,520 --> 00:17:32,040 Speaker 1: start with. Me. What did the Toyota dealer want to do? What? 313 00:17:32,040 --> 00:17:36,320 Speaker 1: What did they They said there was a foreign had 314 00:17:36,920 --> 00:17:41,080 Speaker 1: object attached on the tip of front seed speed sensor, 315 00:17:41,200 --> 00:17:46,400 Speaker 1: right hand sensor, so for a slight damage to tip 316 00:17:46,440 --> 00:17:53,480 Speaker 1: of plastic around sensor. But I think the other that 317 00:17:53,600 --> 00:17:57,800 Speaker 1: was before they replaced it for me, So they replaced 318 00:17:57,840 --> 00:18:03,159 Speaker 1: it and there was no change. Correct. Give me a favorite, 319 00:18:03,280 --> 00:18:06,760 Speaker 1: double double check, double check the twelve thirty six. I remember, 320 00:18:06,760 --> 00:18:09,800 Speaker 1: twelve thirty six is the left front sensor? Right or wrong? 321 00:18:09,880 --> 00:18:13,680 Speaker 1: Regardless if that doesn't work. Scoping. All four of these 322 00:18:14,040 --> 00:18:16,560 Speaker 1: are scoping at least two of these to compare. We'll 323 00:18:16,560 --> 00:18:18,800 Speaker 1: give us a baseline to work from and then call 324 00:18:18,840 --> 00:18:20,600 Speaker 1: me back next week and give me some more information. 325 00:18:20,720 --> 00:18:22,680 Speaker 1: I'm on anating the Car Doctor. I'm coming back well 326 00:18:22,760 --> 00:18:36,119 Speaker 1: right after this. What this car is automatic? It's systematic, 327 00:18:37,680 --> 00:18:47,399 Speaker 1: it's hard, dramatic. What's freest lightning? Hey, welcome back the 328 00:18:47,640 --> 00:18:51,520 Speaker 1: Car Doctor five zero nine nine zero zero Car Doctor 329 00:18:51,600 --> 00:18:54,360 Speaker 1: show dot com for more information. Hey, by the way, 330 00:18:54,400 --> 00:18:56,119 Speaker 1: a lot of you write in and ask us questions 331 00:18:56,160 --> 00:18:59,600 Speaker 1: about super chips and um, you know, tuners and all 332 00:18:59,680 --> 00:19:02,199 Speaker 1: that's going on over there at Flashpack, And I just 333 00:19:02,240 --> 00:19:06,400 Speaker 1: want to point out that now through September, uh, we've 334 00:19:06,400 --> 00:19:08,360 Speaker 1: got just about one month ago there. Give me they're 335 00:19:08,400 --> 00:19:12,240 Speaker 1: going to be doing a cash rebat at any Flashpack controllers. 336 00:19:12,240 --> 00:19:15,000 Speaker 1: So get out to the website, which I should probably 337 00:19:15,040 --> 00:19:16,800 Speaker 1: have if I wanted to talk about this, but I 338 00:19:16,840 --> 00:19:18,600 Speaker 1: don't seem to have it in front of me. Maybe 339 00:19:18,600 --> 00:19:21,080 Speaker 1: Tom will find it and let me know. It's probably 340 00:19:21,080 --> 00:19:23,359 Speaker 1: super chips dot com. Yep, that's where the super Chips 341 00:19:23,400 --> 00:19:26,280 Speaker 1: dot com the rebate, that's what's going on. It's UM 342 00:19:26,400 --> 00:19:31,239 Speaker 1: on all applicable flashpack excuse or stocking units, and um 343 00:19:31,760 --> 00:19:34,920 Speaker 1: super Chips is offering a cash rebate on any flashpack. 344 00:19:34,960 --> 00:19:37,199 Speaker 1: That's kind of neat now through September. It says it 345 00:19:37,280 --> 00:19:39,960 Speaker 1: right there. Something's rolling my glasses today. I can't seem 346 00:19:40,000 --> 00:19:43,440 Speaker 1: to read that well, I'm I'm missing things. So unfortunately 347 00:19:43,480 --> 00:19:45,320 Speaker 1: I can still see Thompson. I'm gonna point to Tom 348 00:19:45,320 --> 00:19:48,160 Speaker 1: and say, didn't you have a birthday last week? You 349 00:19:48,359 --> 00:19:50,320 Speaker 1: have something to do with that? You know, I'm getting old, Tom. 350 00:19:50,359 --> 00:19:52,639 Speaker 1: I can't I can't remember anything. I can't remember, I 351 00:19:52,680 --> 00:19:55,840 Speaker 1: can't see. I'm I'm falling a post. Yeah I think 352 00:19:55,840 --> 00:19:57,920 Speaker 1: I did. Yeah, I think I just remember your days 353 00:19:57,920 --> 00:20:01,040 Speaker 1: coming there, Judas. So you just wait, um, turn on 354 00:20:01,040 --> 00:20:02,560 Speaker 1: the phone. Let's go. Let me go talk to Tom 355 00:20:02,600 --> 00:20:05,200 Speaker 1: in Wisconsin. Tom, hurry up, get me while I'm still here. 356 00:20:05,640 --> 00:20:07,879 Speaker 1: So how can I help you? Sir? First of all, 357 00:20:07,920 --> 00:20:10,200 Speaker 1: I love your program round, but here is what I'd 358 00:20:10,200 --> 00:20:12,919 Speaker 1: like to say. I have a new four f one 359 00:20:13,040 --> 00:20:15,800 Speaker 1: fifty with the twin turbos on it, that it's a 360 00:20:15,880 --> 00:20:19,240 Speaker 1: two point six Eco Boast, and I've heard a few 361 00:20:19,320 --> 00:20:23,600 Speaker 1: concerns in the past with that design about having trouble 362 00:20:23,680 --> 00:20:27,239 Speaker 1: keeping the velves clean. And so my question for you is, 363 00:20:27,400 --> 00:20:32,200 Speaker 1: should I consider buying a factory extended warranty. I'm not 364 00:20:32,200 --> 00:20:34,080 Speaker 1: actually gonna put a lot of miles on this truck, 365 00:20:34,119 --> 00:20:36,840 Speaker 1: but I'm gonna keep it for many years, So you 366 00:20:36,960 --> 00:20:39,600 Speaker 1: have an opinion on whether or not I should spend 367 00:20:39,640 --> 00:20:42,600 Speaker 1: some money. Not to mention that this truck has so 368 00:20:42,640 --> 00:20:45,560 Speaker 1: many gadgets on it round I if I have to 369 00:20:45,600 --> 00:20:47,639 Speaker 1: fix those and can't do it myself, I'm gonna be 370 00:20:47,680 --> 00:20:50,840 Speaker 1: in trouble. So just curious with your opinion. Is a 371 00:20:50,920 --> 00:20:55,119 Speaker 1: factory extent and warranty at all reasonable? How much is it? 372 00:20:55,200 --> 00:20:58,720 Speaker 1: Tom well? Um, from what they're telling me, a couple 373 00:20:58,760 --> 00:21:01,119 Speaker 1: of thousand dollars, which is a think discounted off the 374 00:21:01,119 --> 00:21:04,440 Speaker 1: original price that they offered me. So to grand let's 375 00:21:04,520 --> 00:21:06,640 Speaker 1: let's let's let's keep the number. Let's keep it simple. 376 00:21:06,680 --> 00:21:11,040 Speaker 1: So let's say it's two grand for a extended warranty 377 00:21:11,160 --> 00:21:15,960 Speaker 1: to how many miles hundred thousand seventy five thousand and 378 00:21:16,560 --> 00:21:20,160 Speaker 1: a total of eight years eight years. So for two 379 00:21:20,200 --> 00:21:24,639 Speaker 1: grand eight years. You know, yeah, I think it's probably 380 00:21:24,720 --> 00:21:27,560 Speaker 1: worth it. Now here's where here's where it doesn't pay off. 381 00:21:27,920 --> 00:21:30,200 Speaker 1: All right. Uh, you know how many miles do you 382 00:21:30,240 --> 00:21:32,639 Speaker 1: think you're gonna put on it? Well, I don't think 383 00:21:32,680 --> 00:21:35,040 Speaker 1: I'm gonna get that many miles because it's a full 384 00:21:35,080 --> 00:21:37,080 Speaker 1: sash truck and I just don't need that, so I 385 00:21:37,160 --> 00:21:39,479 Speaker 1: use another vehicle to get around most of the time. Right, 386 00:21:40,119 --> 00:21:45,040 Speaker 1: you know, here's here's the problem, all right. I put 387 00:21:45,040 --> 00:21:46,840 Speaker 1: an extended I put an extent. I had my daughter 388 00:21:46,880 --> 00:21:49,439 Speaker 1: put an extended warranty on her little escape. She's about 389 00:21:49,520 --> 00:21:52,080 Speaker 1: seven eight hours from home now. And part of the 390 00:21:52,119 --> 00:21:54,280 Speaker 1: reason was that as she broke down on the road 391 00:21:54,320 --> 00:21:55,960 Speaker 1: traveling back and forth, I wanted to know that at 392 00:21:56,040 --> 00:21:57,600 Speaker 1: least they could get it into a four dealer and 393 00:21:57,600 --> 00:22:00,360 Speaker 1: maybe have somebody's attention. They seem to want to fix 394 00:22:00,400 --> 00:22:04,879 Speaker 1: warranty extended warranty vehicles faster than non extended warranty vehicles. 395 00:22:04,920 --> 00:22:07,359 Speaker 1: That's just my sense. Maybe they maybe they see free 396 00:22:07,359 --> 00:22:09,240 Speaker 1: money there. I'm not exactly sure what it is, but 397 00:22:09,359 --> 00:22:11,840 Speaker 1: just one way of thinking it gives me as a father, 398 00:22:11,960 --> 00:22:15,560 Speaker 1: a sense of of of security. Maybe I'm wrong, maybe 399 00:22:15,600 --> 00:22:18,360 Speaker 1: it's false, hope, but one of the things it does 400 00:22:18,440 --> 00:22:22,800 Speaker 1: do is it takes that thirty dollar escape and gives 401 00:22:22,840 --> 00:22:24,920 Speaker 1: me a little bit of security in the sense that 402 00:22:25,040 --> 00:22:29,000 Speaker 1: if it needed a three thousand dollar repair, not so 403 00:22:29,080 --> 00:22:32,480 Speaker 1: much that it's just covered, but I've got everybody's attention 404 00:22:32,480 --> 00:22:34,520 Speaker 1: because it is under warranty. If that makes sense. That 405 00:22:34,560 --> 00:22:39,040 Speaker 1: makes sense. Uh, you know, um, you know the other 406 00:22:39,119 --> 00:22:42,240 Speaker 1: side of it is, at that three thousand dollar repair, 407 00:22:42,280 --> 00:22:45,479 Speaker 1: if it needed a turbo and something else. Um, you know, 408 00:22:45,520 --> 00:22:47,760 Speaker 1: that's that's two thirds of the price. You know, your 409 00:22:47,800 --> 00:22:50,320 Speaker 1: your your warranty is too grand. That's two thirds of 410 00:22:50,359 --> 00:22:53,040 Speaker 1: the price of that repair. So let's flash forward to 411 00:22:53,080 --> 00:22:57,520 Speaker 1: you two turbos under the hood. You know, I gotta 412 00:22:57,560 --> 00:22:59,920 Speaker 1: tell you a good lord. I I just recently changed 413 00:23:00,040 --> 00:23:03,760 Speaker 1: the oil on Rachel's escape yesterday. As a matter of fact, 414 00:23:03,800 --> 00:23:05,240 Speaker 1: I went into the shop on my day off on 415 00:23:05,359 --> 00:23:07,159 Speaker 1: vacation to change the oil and service it, and that 416 00:23:07,200 --> 00:23:10,680 Speaker 1: oil came out beat up in black as always. And um, 417 00:23:10,680 --> 00:23:12,800 Speaker 1: it's just the turbo cars just seemed to do that. 418 00:23:12,840 --> 00:23:15,840 Speaker 1: They just beat the heck out of oil, and h 419 00:23:15,960 --> 00:23:18,880 Speaker 1: you know. That's why I'm glad there's extended warranty on it. Uh. 420 00:23:19,040 --> 00:23:22,680 Speaker 1: My my concern is, you know how many times above 421 00:23:22,720 --> 00:23:25,879 Speaker 1: and beyond a repair what I have the stomach to 422 00:23:25,960 --> 00:23:30,040 Speaker 1: keep going? And and let me explain that we as 423 00:23:30,119 --> 00:23:33,440 Speaker 1: human beings, there's there's a side of us. I think 424 00:23:34,119 --> 00:23:37,440 Speaker 1: that if something has open heart surgery, oh that's no good. 425 00:23:37,520 --> 00:23:41,400 Speaker 1: Let me get another one. Um, So what was all right? 426 00:23:41,440 --> 00:23:45,679 Speaker 1: I mean that's just human nature, because human nature got 427 00:23:46,160 --> 00:23:48,760 Speaker 1: you know, human nature just plays a huge part in 428 00:23:48,800 --> 00:23:50,879 Speaker 1: how we perceive and what we do with our cars, 429 00:23:51,800 --> 00:23:55,119 Speaker 1: and you know that really affects us. I think the 430 00:23:55,160 --> 00:23:57,480 Speaker 1: way I would look at this is, I don't think 431 00:23:57,520 --> 00:24:00,800 Speaker 1: you're going to have engine failure. I would think if 432 00:24:00,840 --> 00:24:04,080 Speaker 1: anything it's turbo or electronic and the components around it, 433 00:24:04,560 --> 00:24:06,640 Speaker 1: I would go down and talk to the dealer and say, hey, 434 00:24:06,760 --> 00:24:10,000 Speaker 1: you know, what do you seem fail? Um? What are 435 00:24:10,000 --> 00:24:13,800 Speaker 1: the price of those components? And you know, maybe it's 436 00:24:13,840 --> 00:24:16,879 Speaker 1: not so bad. Two grand for eight years. If we 437 00:24:17,000 --> 00:24:20,680 Speaker 1: broke that down into a per year cost, it's peanuts. Well, 438 00:24:20,720 --> 00:24:23,479 Speaker 1: actually it's it's only five years because the first three 439 00:24:23,560 --> 00:24:28,040 Speaker 1: years is covered. Okay, okay, Well I'm with you. Completely. 440 00:24:28,119 --> 00:24:30,520 Speaker 1: I've been I have never purchased one of these, and 441 00:24:30,560 --> 00:24:33,280 Speaker 1: I've never thought I would. And I'm pretty handy guys, 442 00:24:33,320 --> 00:24:35,320 Speaker 1: so I can fix most things. But this guy is 443 00:24:35,320 --> 00:24:38,000 Speaker 1: so this truck is so full of gadgets, right, and 444 00:24:38,040 --> 00:24:42,560 Speaker 1: that's that's now. I'll tell you this. You look at 445 00:24:42,560 --> 00:24:45,480 Speaker 1: those twin turbos and the amount of heat that they generate, 446 00:24:45,560 --> 00:24:48,000 Speaker 1: and we talk about oil getting beat up and the 447 00:24:48,040 --> 00:24:50,719 Speaker 1: way that works. This is why you've got to use 448 00:24:50,720 --> 00:24:52,280 Speaker 1: a good oil. This is why you've got to use 449 00:24:52,320 --> 00:24:55,240 Speaker 1: a good filter. Um. You know, here's where here's where 450 00:24:55,280 --> 00:24:57,760 Speaker 1: Penn's Oil comes involved with their synthetics, and here's where 451 00:24:57,840 --> 00:25:01,360 Speaker 1: Wicks comes in with their filters. And you know this 452 00:25:01,359 --> 00:25:03,360 Speaker 1: this is just part and parcel. The two go hand 453 00:25:03,400 --> 00:25:05,959 Speaker 1: in hand here. And you know you've got to use 454 00:25:06,000 --> 00:25:08,680 Speaker 1: the good stuff so you don't have to use that warranty. 455 00:25:08,920 --> 00:25:11,520 Speaker 1: And you know, I'm sure you are, but I'm just 456 00:25:11,680 --> 00:25:13,440 Speaker 1: you know, bringing it up as a matter of fact, 457 00:25:14,000 --> 00:25:18,000 Speaker 1: um that I've already, because of your suggestion, I've already 458 00:25:18,000 --> 00:25:21,879 Speaker 1: got the pennzroel Fuld synthetic and uh so I and 459 00:25:21,920 --> 00:25:25,159 Speaker 1: I appreciate that, uh and I appreciate your program and 460 00:25:25,160 --> 00:25:27,399 Speaker 1: I'm glad you're outered, and I'm glad there's people like 461 00:25:27,480 --> 00:25:30,920 Speaker 1: you out there. Right. I'll tell you what, Tom, it's um. 462 00:25:31,119 --> 00:25:33,399 Speaker 1: You know, it's it's very humbling to do this. I have. 463 00:25:33,480 --> 00:25:36,320 Speaker 1: I have no idea how I got to this point. Um. 464 00:25:36,720 --> 00:25:38,960 Speaker 1: I throw it up to the big guy upstairs. I 465 00:25:39,000 --> 00:25:40,560 Speaker 1: think you just wanted me on radio and talk to 466 00:25:40,600 --> 00:25:42,840 Speaker 1: people about their cars and their problems. And here I 467 00:25:42,880 --> 00:25:46,000 Speaker 1: am twenty six seven years later. It's um, it's it's 468 00:25:46,080 --> 00:25:48,600 Speaker 1: kind of a net. Yes, sir, thank you very much. 469 00:25:48,680 --> 00:25:50,720 Speaker 1: You have one question about keeping valves clean before I 470 00:25:50,760 --> 00:25:54,760 Speaker 1: let you go. Um, what was it? Oh? Well, you 471 00:25:54,800 --> 00:25:57,320 Speaker 1: have talked a little bit in the past about a product, 472 00:25:57,600 --> 00:26:01,439 Speaker 1: maybe a feel additive that might help key uh the 473 00:26:01,840 --> 00:26:06,480 Speaker 1: fuel clean which might help the problem that there's a 474 00:26:06,520 --> 00:26:10,520 Speaker 1: slight potential uh with the valves and this engine because 475 00:26:10,600 --> 00:26:14,440 Speaker 1: of the direct injection. Uh. Some people say that there's 476 00:26:14,480 --> 00:26:16,440 Speaker 1: a little bit of a build up, a carbon build 477 00:26:16,480 --> 00:26:19,040 Speaker 1: up on the on the valves, and so you have 478 00:26:19,119 --> 00:26:21,400 Speaker 1: talked in the past about a some kind of fuel 479 00:26:21,400 --> 00:26:24,639 Speaker 1: additive that might help that. You know, fuel additive and 480 00:26:24,680 --> 00:26:29,080 Speaker 1: carbon cleaning is is a moving target. You know, if 481 00:26:28,880 --> 00:26:32,440 Speaker 1: if some things in order repair, doing break repair, doing 482 00:26:32,480 --> 00:26:35,080 Speaker 1: injine repairs is a bull's eye. It's always there. It's 483 00:26:35,119 --> 00:26:38,520 Speaker 1: a fixed point. Fuel system. Cleaning is a moving target. Man, 484 00:26:38,560 --> 00:26:42,880 Speaker 1: It's always changing. And because of that, I'm always watching 485 00:26:42,920 --> 00:26:45,159 Speaker 1: to see who's got the best and who's keeping up 486 00:26:45,160 --> 00:26:49,040 Speaker 1: in the engineering. And for a while now, the folks 487 00:26:49,119 --> 00:26:53,359 Speaker 1: over at Berryman Berriman Products dot Com. You know there 488 00:26:53,640 --> 00:26:57,920 Speaker 1: there Berriman fuel System additive with their high energy solving 489 00:26:58,000 --> 00:27:02,879 Speaker 1: technology hest UM really is the good stuff. It's it 490 00:27:02,960 --> 00:27:06,000 Speaker 1: really works, and using it on a g d I 491 00:27:06,080 --> 00:27:10,480 Speaker 1: engine has become essential now because we want to try 492 00:27:10,520 --> 00:27:13,560 Speaker 1: and get some of that into the system. And because 493 00:27:13,600 --> 00:27:16,200 Speaker 1: of the way g d I sprays directly into the cylinder, 494 00:27:16,240 --> 00:27:20,359 Speaker 1: we missed the valves and it's it's just important because 495 00:27:20,400 --> 00:27:23,280 Speaker 1: it helps prevent carbon formation and helps break it down. 496 00:27:23,320 --> 00:27:26,320 Speaker 1: It's a great double edged sword. UM. From what I 497 00:27:26,359 --> 00:27:28,400 Speaker 1: read and from the experiences I've had, and I've had 498 00:27:28,440 --> 00:27:31,639 Speaker 1: customers have report back as far as what they're seeing 499 00:27:31,680 --> 00:27:35,440 Speaker 1: and experiencing. UM. You know, so yeah, if if this 500 00:27:35,480 --> 00:27:38,040 Speaker 1: were mine, UM, I'll put it to you this way. 501 00:27:38,080 --> 00:27:41,159 Speaker 1: The littlest Nanians car got service yesterday. It was in 502 00:27:41,240 --> 00:27:43,200 Speaker 1: for its oil change. I got a bottle of Berryman, 503 00:27:43,640 --> 00:27:45,680 Speaker 1: and I tend to do that at every oil change 504 00:27:45,680 --> 00:27:48,040 Speaker 1: with her. And she got sixty five miles on and 505 00:27:48,080 --> 00:27:50,679 Speaker 1: still going strong. And I wouldn't expect it not to. 506 00:27:50,840 --> 00:27:53,880 Speaker 1: But you know, knock wood, Like I said, nervous father, 507 00:27:54,040 --> 00:27:56,280 Speaker 1: six seven hours on the road. You want to make 508 00:27:56,320 --> 00:27:57,800 Speaker 1: sure it's gonna get there. So I try to give 509 00:27:57,800 --> 00:28:00,440 Speaker 1: her every advantage I can. Um, Berryman's the way to go. 510 00:28:01,000 --> 00:28:03,200 Speaker 1: I'll take your advice. Thank you. You're very welcome, Tom. 511 00:28:03,240 --> 00:28:05,840 Speaker 1: You have a good rest of the day. Five zero 512 00:28:06,040 --> 00:28:08,280 Speaker 1: nine zero zero running any of the car doctor coming 513 00:28:08,320 --> 00:28:16,000 Speaker 1: back right after this? Welcome back? Weren't name the car doctor. 514 00:28:16,080 --> 00:28:19,800 Speaker 1: Let's get over to Kelly and Springfield, Illinois. Accord and 515 00:28:19,840 --> 00:28:22,040 Speaker 1: some problems with starting at Kelly. Welcome to the car Doctor. 516 00:28:22,080 --> 00:28:24,840 Speaker 1: How can I help? I hope you can. I appreciate 517 00:28:24,840 --> 00:28:29,480 Speaker 1: your show very much. You let you um listen. I 518 00:28:29,480 --> 00:28:33,280 Speaker 1: got acord and the other day, Uh, the wife had 519 00:28:33,359 --> 00:28:36,719 Speaker 1: some kind of problem with the morning. She shut it down, 520 00:28:36,720 --> 00:28:39,200 Speaker 1: so she got out and it beat at her like 521 00:28:39,280 --> 00:28:43,080 Speaker 1: it's not supposed to do. And Uh, anyway, she had 522 00:28:43,120 --> 00:28:44,480 Speaker 1: to jump it up at the end of the day, 523 00:28:45,120 --> 00:28:53,120 Speaker 1: got at home and uh, the the push ignition white 524 00:28:53,160 --> 00:28:56,160 Speaker 1: was flashing that the screen would not go off, and 525 00:28:56,240 --> 00:28:58,320 Speaker 1: anybody could start my car. You could go in there 526 00:28:58,320 --> 00:29:02,520 Speaker 1: without a without a fob and start my car. So 527 00:29:02,600 --> 00:29:05,520 Speaker 1: what I did was I disconnected the battery, of course, 528 00:29:06,080 --> 00:29:08,880 Speaker 1: and uh, A couple of times the screen asked me, 529 00:29:08,920 --> 00:29:15,080 Speaker 1: it said, depress the the radio audio button for two 530 00:29:15,160 --> 00:29:18,040 Speaker 1: seconds and see if that clears everything up. And another 531 00:29:18,080 --> 00:29:20,800 Speaker 1: time the screen asked me for my security code. I 532 00:29:20,800 --> 00:29:24,080 Speaker 1: couldn't get my security code from the dealer. And all 533 00:29:24,120 --> 00:29:28,400 Speaker 1: of a sudden, after about six disconnects and reconnects, the 534 00:29:28,480 --> 00:29:31,360 Speaker 1: thing started working correctly. But I live in fear of 535 00:29:31,400 --> 00:29:34,440 Speaker 1: it happening again. What can you tell me what the 536 00:29:34,480 --> 00:29:36,200 Speaker 1: trouble is? Yeah, now let me ask you this. When 537 00:29:36,200 --> 00:29:40,640 Speaker 1: it didn't start for she had the car jump started. Yes, 538 00:29:42,000 --> 00:29:46,160 Speaker 1: So you look at it as a simple button, right, 539 00:29:46,320 --> 00:29:48,480 Speaker 1: that little button on the dash. It's just it's like 540 00:29:48,520 --> 00:29:51,880 Speaker 1: a doorbell, right. I mean, that's that's what you're thinking. 541 00:29:53,000 --> 00:29:57,840 Speaker 1: I'm sure the truth that the truth can't be any 542 00:29:57,880 --> 00:30:01,120 Speaker 1: further than that. It's there's so much going on when 543 00:30:01,120 --> 00:30:03,040 Speaker 1: you walk up to a smart car, because that's what 544 00:30:03,080 --> 00:30:04,560 Speaker 1: that is, when you walk up to a smart car, 545 00:30:04,640 --> 00:30:07,400 Speaker 1: with that key in your pocket, there's an antenna that's 546 00:30:07,440 --> 00:30:09,880 Speaker 1: tracking where you are and whether or not it's really you, 547 00:30:09,960 --> 00:30:11,960 Speaker 1: and whether it's the right key, and as the security 548 00:30:12,000 --> 00:30:15,640 Speaker 1: encryption correct and should it allow about seven different things 549 00:30:15,640 --> 00:30:18,280 Speaker 1: to happen when you aid reach out, touch the door, 550 00:30:18,320 --> 00:30:21,160 Speaker 1: open it, b sit down in it, and see push 551 00:30:21,240 --> 00:30:23,920 Speaker 1: the start button. There's a lot of things going on. 552 00:30:23,960 --> 00:30:27,000 Speaker 1: There's a lot of signals to I think the average 553 00:30:27,040 --> 00:30:31,320 Speaker 1: start button vehicle incorporates anywhere from four to nine different 554 00:30:31,360 --> 00:30:37,360 Speaker 1: modules just to get the car to start. Yeah, and 555 00:30:37,360 --> 00:30:40,280 Speaker 1: and you know, part part of this becomes I would 556 00:30:40,360 --> 00:30:44,160 Speaker 1: tell you it would be worth the price of a 557 00:30:44,280 --> 00:30:47,520 Speaker 1: computer scan to see what fault codes are in the 558 00:30:47,600 --> 00:30:52,000 Speaker 1: system to determine and and maybe you can't at this 559 00:30:52,040 --> 00:30:56,200 Speaker 1: point because you disconnected the battery and erased memory. All right, 560 00:30:56,240 --> 00:30:58,600 Speaker 1: and I understand why you did it. It's just you know, 561 00:30:58,680 --> 00:31:00,840 Speaker 1: that's a there's no other way to say it, Kelly. 562 00:31:00,840 --> 00:31:03,640 Speaker 1: It's it's an old school thought process. And you gotta 563 00:31:03,680 --> 00:31:06,400 Speaker 1: get out of that, alright, brother. It's it's it's got 564 00:31:06,400 --> 00:31:08,760 Speaker 1: to be. It's got to go somewhere. It's got to 565 00:31:08,800 --> 00:31:11,080 Speaker 1: get scan. Not not O, B D two, but the 566 00:31:11,240 --> 00:31:14,920 Speaker 1: entire vehicle, looking at all the modules and and seeing 567 00:31:14,920 --> 00:31:17,280 Speaker 1: what codes are there. At least then you know it's 568 00:31:17,280 --> 00:31:18,920 Speaker 1: sort of like a stick out your tongue and say, ah, 569 00:31:19,080 --> 00:31:21,000 Speaker 1: what's wrong with you? You've got a cold. They're gonna 570 00:31:21,040 --> 00:31:23,280 Speaker 1: look at you from top to bottom. Same thing with 571 00:31:23,360 --> 00:31:28,160 Speaker 1: the car. My guess is that you are probably gonna 572 00:31:28,200 --> 00:31:31,480 Speaker 1: find out that this is either a module that's a problem, 573 00:31:31,680 --> 00:31:35,880 Speaker 1: or most likely a software update I have I have 574 00:31:36,040 --> 00:31:38,959 Speaker 1: read recently where some hondas are having this as an issue. 575 00:31:39,520 --> 00:31:42,800 Speaker 1: There is to my knowledge, one if not two different 576 00:31:42,800 --> 00:31:46,440 Speaker 1: software flashes they're working on to correct it. Um, there's 577 00:31:46,480 --> 00:31:49,680 Speaker 1: a there. It's it's a it's a software issue. It's 578 00:31:49,680 --> 00:31:53,560 Speaker 1: no different than you know that desktop computer your's in 579 00:31:53,640 --> 00:31:57,160 Speaker 1: a Windows update. So I would say it's worth the 580 00:31:57,200 --> 00:31:59,800 Speaker 1: money to go to the dealer, get a flat, get 581 00:31:59,840 --> 00:32:03,040 Speaker 1: a get a scan done, explain the problem, let them 582 00:32:03,040 --> 00:32:07,000 Speaker 1: put it on file, and if it does reoccur, it's 583 00:32:07,040 --> 00:32:09,240 Speaker 1: got to go back right away without this connecting the 584 00:32:09,240 --> 00:32:13,000 Speaker 1: battery to see where the fault occurred and for what reason. 585 00:32:13,760 --> 00:32:17,440 Speaker 1: The reason, the reason anybody could start it was there 586 00:32:17,600 --> 00:32:21,200 Speaker 1: is a safety built in that you know, their their 587 00:32:21,240 --> 00:32:24,360 Speaker 1: goal is to get you home, thinking there's a problem 588 00:32:24,400 --> 00:32:26,880 Speaker 1: with the anti theft system. Their goal is to get 589 00:32:26,880 --> 00:32:28,680 Speaker 1: you home in some way, shape or form and not 590 00:32:28,760 --> 00:32:31,720 Speaker 1: leave you disabled on the side of the road. Um, 591 00:32:31,720 --> 00:32:33,560 Speaker 1: it's it's it's not meant to be there on a 592 00:32:33,600 --> 00:32:36,480 Speaker 1: consistent basis that you continue to drive the car that 593 00:32:36,480 --> 00:32:38,320 Speaker 1: anybody should be able to start it if you follow 594 00:32:38,360 --> 00:32:43,640 Speaker 1: what I'm saying. Yeah, I think your problem exists. It 595 00:32:43,680 --> 00:32:46,120 Speaker 1: may not be rearing its head at this point, but 596 00:32:46,200 --> 00:32:48,280 Speaker 1: it's kind of lurking in the background, in the depths 597 00:32:48,360 --> 00:32:49,880 Speaker 1: of the software, and I think it's got to be 598 00:32:49,920 --> 00:32:52,160 Speaker 1: looked at. At the very least, you gotta go to 599 00:32:52,160 --> 00:32:53,720 Speaker 1: the dealer and get you know, stick out your tongue 600 00:32:53,720 --> 00:32:56,360 Speaker 1: and say, let them look at it, put it on file. 601 00:32:56,680 --> 00:32:59,400 Speaker 1: There may be nothing they can do now other than yes, 602 00:32:59,480 --> 00:33:02,000 Speaker 1: we've updated your car to the most current software level, 603 00:33:02,120 --> 00:33:05,720 Speaker 1: or it already is. Or they may say, hey, here's 604 00:33:05,760 --> 00:33:09,680 Speaker 1: a common failure. Let's fix this and start the ball 605 00:33:09,720 --> 00:33:11,920 Speaker 1: from there. One one or the other's got to happen. 606 00:33:12,000 --> 00:33:14,719 Speaker 1: But you know, then at least you'd sleep at night 607 00:33:14,720 --> 00:33:19,200 Speaker 1: and say I had did everything I could possibly do. Yeah, 608 00:33:19,200 --> 00:33:21,760 Speaker 1: of course, of course, so it's always worth it to 609 00:33:21,800 --> 00:33:24,160 Speaker 1: go and have the conversation though, do me a favret Kelly. 610 00:33:24,200 --> 00:33:26,760 Speaker 1: It's kind of an interesting scenario. Call me back and 611 00:33:26,880 --> 00:33:28,800 Speaker 1: let me know what the end result is. I'm sure 612 00:33:29,000 --> 00:33:30,680 Speaker 1: I would, and I'm sure the other listeners would like 613 00:33:30,720 --> 00:33:32,240 Speaker 1: to hear it as well. Let's see how good a 614 00:33:32,320 --> 00:33:34,960 Speaker 1: job Honda does making a customer happy. So good luck 615 00:33:34,960 --> 00:33:36,680 Speaker 1: to you, sir. Keep me posted and you know where 616 00:33:36,720 --> 00:33:39,800 Speaker 1: to find me. Five zero nine zero zero. The car 617 00:33:39,840 --> 00:33:48,360 Speaker 1: doctors coming back, We're right after this. Let's not welcome back. 618 00:33:48,360 --> 00:33:51,680 Speaker 1: Why don't they any of the car docright zero zero 619 00:33:51,680 --> 00:33:54,240 Speaker 1: the car doctor seven number. I wanted to do this 620 00:33:54,280 --> 00:33:56,040 Speaker 1: at the beginning of the hour, ran out of time. 621 00:33:56,080 --> 00:33:58,000 Speaker 1: Too many calls, well, not too many calls, just a 622 00:33:58,000 --> 00:33:59,680 Speaker 1: lot of calls. You can never have too many calls, 623 00:34:00,000 --> 00:34:01,880 Speaker 1: cause that's what we're here for. I want to just 624 00:34:02,200 --> 00:34:04,640 Speaker 1: put this bug in your head I always talk about 625 00:34:04,720 --> 00:34:07,240 Speaker 1: and I will close today with good Mechanics aren't expensive, 626 00:34:07,240 --> 00:34:10,919 Speaker 1: they're priceless, but customers are are are worth their weight 627 00:34:10,960 --> 00:34:12,840 Speaker 1: in salt, and you've got to be a good customer. 628 00:34:13,200 --> 00:34:15,640 Speaker 1: Overheard a conversation the other day and it was basically, 629 00:34:15,840 --> 00:34:19,000 Speaker 1: my Honda didn't start, and then it did and I 630 00:34:19,040 --> 00:34:21,640 Speaker 1: don't understand why she said she was talking to a 631 00:34:21,680 --> 00:34:24,560 Speaker 1: friend at the coffee shop, because it was just in 632 00:34:24,640 --> 00:34:28,120 Speaker 1: at the dealer last month and they changed the oil 633 00:34:28,239 --> 00:34:30,480 Speaker 1: and told me that the car was in good shape, 634 00:34:31,400 --> 00:34:34,520 Speaker 1: and now they want ninety dollars to diagnose the problem. 635 00:34:34,640 --> 00:34:37,040 Speaker 1: I'm not gonna take it back until the car stops running. 636 00:34:37,040 --> 00:34:40,240 Speaker 1: I'll just wait till it breaks. There's so much wrong 637 00:34:40,280 --> 00:34:42,800 Speaker 1: with that statement that, you know, maybe it's good that 638 00:34:42,840 --> 00:34:44,719 Speaker 1: I've only got a minute and a half before we end, 639 00:34:44,760 --> 00:34:47,040 Speaker 1: because there's just there's just a lot to talk about. 640 00:34:47,440 --> 00:34:49,359 Speaker 1: You know what. An oil change, it just tells you 641 00:34:49,480 --> 00:34:51,799 Speaker 1: status at that moment. It's no different than going to 642 00:34:51,840 --> 00:34:54,759 Speaker 1: the doctor sticking out your tongue say ah, and God 643 00:34:54,800 --> 00:34:56,520 Speaker 1: forbid you walk out and have a heart attack on 644 00:34:56,560 --> 00:34:59,760 Speaker 1: the steps. It just it can happen. It maintenance puts 645 00:34:59,760 --> 00:35:03,480 Speaker 1: the odds in your favor. It doesn't give you a guarantee. 646 00:35:03,520 --> 00:35:05,799 Speaker 1: It's like life, all right. You get hit. You can 647 00:35:05,840 --> 00:35:07,920 Speaker 1: get hit across on the street by a bus when 648 00:35:07,960 --> 00:35:10,640 Speaker 1: everybody tells you, hey, everything is fine and wonderful. So 649 00:35:10,920 --> 00:35:13,960 Speaker 1: that being said, give your mechanic the best advantage you 650 00:35:13,960 --> 00:35:16,160 Speaker 1: can go in there. Let them look at things. Let 651 00:35:16,239 --> 00:35:19,080 Speaker 1: him do the maintenance. Talk to them, get some reports, 652 00:35:19,320 --> 00:35:22,440 Speaker 1: and work from there. Don't be stingy in your information. 653 00:35:22,680 --> 00:35:26,160 Speaker 1: I'm modinating the car doctor, reminding you mechanics aren't expensive. 654 00:35:26,360 --> 00:35:27,840 Speaker 1: They are priceless. I see it.