WEBVTT - Cancelled E-ZPass

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<v Speaker 1>Elvie Duran in the Morning show. Here's one of our

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<v Speaker 1>world famous phone pranks. Elvis Duran, Elvis Duran phone tab.

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<v Speaker 2>All right, the phone tap Danielle. Yes, what's it all about?

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<v Speaker 2>All right?

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<v Speaker 3>So Joe emailed and said, my wife Debbie always feeds

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<v Speaker 3>through the easy Path, and I want you to beat

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<v Speaker 3>somebody from easy Path and tell her that she has

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<v Speaker 3>been busted.

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<v Speaker 2>Listen to this. I love how Danielle plays with us. Later, correct,

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<v Speaker 2>I may speak to Deborah's leleretous lease. Yes, this is hi, Deborah.

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<v Speaker 2>I'm so sorry to bother you at work.

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<v Speaker 4>I'm actually at my mom.

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<v Speaker 2>Isn't that a work number?

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<v Speaker 4>No, I guess it's my husband, just put it in

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<v Speaker 4>as a work number.

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<v Speaker 3>Okay, okay, this is Natalie Clark from the easy Pass

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<v Speaker 3>headquarters in Seacaucus, New Jersey.

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<v Speaker 2>Yes, we have been doing.

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<v Speaker 3>A little bit of a test on the highways trying

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<v Speaker 3>to catch people that are speeding through the easy Pass system,

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<v Speaker 3>and your account number came up many times.

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<v Speaker 4>You're kidding?

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<v Speaker 2>No, I mean, do you know that you're speeding?

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<v Speaker 4>Or no? I didn't think I was. I was going

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<v Speaker 4>through it pretty slow.

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<v Speaker 2>Do you just have a heavy foot or something.

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<v Speaker 4>No, I slow down and as soon as I get up,

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<v Speaker 4>I step on the gifts to go. It's because the

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<v Speaker 4>people behind you are so fast.

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<v Speaker 2>Now, Debra, we shouldn't blame it on the other drivers.

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<v Speaker 4>No, I'm not blaming it on the other driver. I'm

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<v Speaker 4>just telling you the situation.

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<v Speaker 2>Okay.

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<v Speaker 3>Now, it's supposed to be fifteen miles per hour is

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<v Speaker 3>actually what you're supposed to be going through the easy pass,

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<v Speaker 3>and that's it. And you're going twenty five thirty thirty

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<v Speaker 3>five miles per hour?

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<v Speaker 4>Oh way, yes, way, not no way, Your machine is wrong.

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<v Speaker 3>Then, no, the machine is not wrong. I think you're

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<v Speaker 3>just not a safe driver. We anyway, we have a

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<v Speaker 3>new policy that we're putting into effect, and what it

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<v Speaker 3>is is when there's a certain amount of speeding infractions

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<v Speaker 3>that are actually on your easy Pass, we are going

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<v Speaker 3>to have to revoke your easy pass.

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<v Speaker 4>And also, let's notice.

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<v Speaker 2>We have sent you countless notices.

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<v Speaker 4>That is a lot.

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<v Speaker 2>We never got a call back from you or anything.

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<v Speaker 4>Excuse me. I just recently called to ask for a

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<v Speaker 4>new one and they sent a new one for my husband.

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<v Speaker 3>Sending you a new easy pass is a totally different department.

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<v Speaker 3>I have nothing to do with that, So it was up.

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<v Speaker 4>To This is the first I've ever heard of this, ma'am.

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<v Speaker 3>If it was up to me and you had called

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<v Speaker 3>and wanted a new easy Pass, I would not have

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<v Speaker 3>sent it to you. I would have told you that

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<v Speaker 3>you have infractions on your on your easy Pass.

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<v Speaker 4>And I've never received anything in the mail other than

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<v Speaker 4>the new easy Pass. I never even get a bill

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<v Speaker 4>from easy Pass.

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<v Speaker 2>So you're stealing easy passes. What you're saying that you

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<v Speaker 2>don't get a billy cow.

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<v Speaker 4>I get this stupid thing on the internet, but it

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<v Speaker 4>doesn't say anything. They're charging my credit card every month

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<v Speaker 4>or so.

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<v Speaker 2>You need to pay more attention to what you're spending,

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<v Speaker 2>don't you, especially with a family.

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<v Speaker 4>Excuse me, but I really don't like the way you're

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<v Speaker 4>speaking to me.

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<v Speaker 2>I'm just trying to be honest and.

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<v Speaker 4>Well, first you're insinuating that I'm lying to you. Then

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<v Speaker 4>you're insinuating that I've gotten notices, is that I have it,

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<v Speaker 4>and you're now you're telling me that I'm lying to

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<v Speaker 4>you again. Just change the tone a little bit and

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<v Speaker 4>speak a little more courteously, and you're calling me a

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<v Speaker 4>liar and I'm not lying to you, Well, you should.

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<v Speaker 2>Change your tone with me as well. I'm the customer,

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<v Speaker 2>not anymore.

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<v Speaker 4>You know, she's calling to tell me that I've been

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<v Speaker 4>sitting through easy Pass.

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<v Speaker 1>She's telling me.

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<v Speaker 4>I lined her that I've gotten things and know I've

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<v Speaker 4>never gotten anything in the nails from easy Pass, and

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<v Speaker 4>she's telling me she's gonna revoke my easy pass.

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<v Speaker 3>I have a question if you, if you have children

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<v Speaker 3>in the car, why would you drive so fast?

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<v Speaker 4>I don't I'm not like an eighteen year old kid.

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<v Speaker 4>Here a mature woman that you're speaking to.

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<v Speaker 3>Unfortunately, this is our policy and we have to revoke

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<v Speaker 3>the easy passl from now on, when you go through

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<v Speaker 3>the toll, you'll have to say, then.

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<v Speaker 4>You're gonna have to talk to my lawyer because you

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<v Speaker 4>can't revoke my easy pass for a first offense.

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<v Speaker 2>Lawyer, Schmoyer. We don't deal with lawyers.

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<v Speaker 4>Or it's gonna be the owner of easy passman, because

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<v Speaker 4>you can't.

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<v Speaker 2>Do that the owner of easy pass.

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<v Speaker 4>You never the state whoever. I have to speak to

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<v Speaker 4>other than you, because I do not like your attitudes.

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<v Speaker 4>I dealt with customer service. You don't know how to

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<v Speaker 4>do it.

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<v Speaker 2>I am one of the higher ups here at easy Pass.

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<v Speaker 2>I'll have you know.

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<v Speaker 4>Well, I'm wondering, why.

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<v Speaker 2>Don't be stupid with me?

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<v Speaker 4>Okay, are you calling me stupid?

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<v Speaker 3>I'm not calling you, well, I guess I am calling

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<v Speaker 3>you stupid to say that you want to speak to

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<v Speaker 3>the owner of easy Pass.

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<v Speaker 4>You're calling me stupid.

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<v Speaker 2>Now, let's just discuss this.

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<v Speaker 4>You calling me stupid?

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<v Speaker 2>Ma, Ma, don't call me mom. My name's not Ma.

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<v Speaker 4>I'm talking to my mother.

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<v Speaker 1>Oh.

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<v Speaker 2>I thought you weren't little. I thought you were older.

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<v Speaker 4>Yeah, because I'm visiting my mother, which is none of

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<v Speaker 4>your business.

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<v Speaker 2>Let's just discuss this. July seventh and July fourteenth, Delaware

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<v Speaker 2>Memorial Bridge. Do you remember speeding through the easy Path?

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<v Speaker 4>No? I don't.

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<v Speaker 2>Hello, I can hear you. I mean you seem to

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<v Speaker 2>forget that.

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<v Speaker 3>You know you shouldn't be speeding anywhere, especially through easy Pass.

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<v Speaker 2>We got you, and now you're upset because we got you.

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<v Speaker 4>I'm not upset because you've got me. I'm upset that

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<v Speaker 4>I never got any notices. That's what I'm upset about.

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<v Speaker 3>Oh, Deborah, we did get you, because this is Danielle

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<v Speaker 3>and you've just been phone tapped. Any day your husband

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<v Speaker 3>show told me to give you a call.

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<v Speaker 4>I'm going phone tap.

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<v Speaker 1>This phone tab was pre recorded.

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<v Speaker 2>We permission granted by all participants.

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<v Speaker 1>The Elvis Durant phone tab. We're only on Elvis Duran

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