1
00:00:00,200 --> 00:00:02,640
Speaker 1: Elvie Duran in the Morning show. Here's one of our

2
00:00:02,680 --> 00:00:10,880
Speaker 1: world famous phone pranks. Elvis Duran, Elvis Duran phone tab.

3
00:00:12,520 --> 00:00:15,520
Speaker 2: All right, the phone tap Danielle. Yes, what's it all about?

4
00:00:15,520 --> 00:00:15,760
Speaker 2: All right?

5
00:00:15,840 --> 00:00:18,800
Speaker 3: So Joe emailed and said, my wife Debbie always feeds

6
00:00:18,880 --> 00:00:21,040
Speaker 3: through the easy Path, and I want you to beat

7
00:00:21,040 --> 00:00:22,880
Speaker 3: somebody from easy Path and tell her that she has

8
00:00:22,920 --> 00:00:23,600
Speaker 3: been busted.

9
00:00:23,800 --> 00:00:28,080
Speaker 2: Listen to this. I love how Danielle plays with us. Later, correct,

10
00:00:28,480 --> 00:00:32,320
Speaker 2: I may speak to Deborah's leleretous lease. Yes, this is hi, Deborah.

11
00:00:32,320 --> 00:00:33,600
Speaker 2: I'm so sorry to bother you at work.

12
00:00:33,800 --> 00:00:35,040
Speaker 4: I'm actually at my mom.

13
00:00:35,560 --> 00:00:36,480
Speaker 2: Isn't that a work number?

14
00:00:36,680 --> 00:00:39,040
Speaker 4: No, I guess it's my husband, just put it in

15
00:00:39,080 --> 00:00:39,880
Speaker 4: as a work number.

16
00:00:40,040 --> 00:00:43,640
Speaker 3: Okay, okay, this is Natalie Clark from the easy Pass

17
00:00:43,680 --> 00:00:45,479
Speaker 3: headquarters in Seacaucus, New Jersey.

18
00:00:45,760 --> 00:00:47,800
Speaker 2: Yes, we have been doing.

19
00:00:47,640 --> 00:00:49,880
Speaker 3: A little bit of a test on the highways trying

20
00:00:49,920 --> 00:00:52,839
Speaker 3: to catch people that are speeding through the easy Pass system,

21
00:00:52,960 --> 00:00:55,480
Speaker 3: and your account number came up many times.

22
00:00:55,880 --> 00:00:56,480
Speaker 4: You're kidding?

23
00:00:56,880 --> 00:00:58,960
Speaker 2: No, I mean, do you know that you're speeding?

24
00:00:59,120 --> 00:01:02,320
Speaker 4: Or no? I didn't think I was. I was going

25
00:01:02,320 --> 00:01:03,280
Speaker 4: through it pretty slow.

26
00:01:03,400 --> 00:01:05,240
Speaker 2: Do you just have a heavy foot or something.

27
00:01:05,600 --> 00:01:08,840
Speaker 4: No, I slow down and as soon as I get up,

28
00:01:08,880 --> 00:01:11,360
Speaker 4: I step on the gifts to go. It's because the

29
00:01:11,400 --> 00:01:14,200
Speaker 4: people behind you are so fast.

30
00:01:14,480 --> 00:01:16,600
Speaker 2: Now, Debra, we shouldn't blame it on the other drivers.

31
00:01:16,920 --> 00:01:19,440
Speaker 4: No, I'm not blaming it on the other driver. I'm

32
00:01:19,480 --> 00:01:20,840
Speaker 4: just telling you the situation.

33
00:01:21,040 --> 00:01:21,280
Speaker 2: Okay.

34
00:01:21,280 --> 00:01:23,080
Speaker 3: Now, it's supposed to be fifteen miles per hour is

35
00:01:23,120 --> 00:01:25,120
Speaker 3: actually what you're supposed to be going through the easy pass,

36
00:01:25,319 --> 00:01:28,080
Speaker 3: and that's it. And you're going twenty five thirty thirty

37
00:01:28,080 --> 00:01:28,880
Speaker 3: five miles per hour?

38
00:01:28,959 --> 00:01:32,959
Speaker 4: Oh way, yes, way, not no way, Your machine is wrong.

39
00:01:33,040 --> 00:01:35,480
Speaker 3: Then, no, the machine is not wrong. I think you're

40
00:01:35,520 --> 00:01:37,520
Speaker 3: just not a safe driver. We anyway, we have a

41
00:01:37,560 --> 00:01:39,600
Speaker 3: new policy that we're putting into effect, and what it

42
00:01:39,640 --> 00:01:43,760
Speaker 3: is is when there's a certain amount of speeding infractions

43
00:01:43,760 --> 00:01:46,120
Speaker 3: that are actually on your easy Pass, we are going

44
00:01:46,120 --> 00:01:47,640
Speaker 3: to have to revoke your easy pass.

45
00:01:47,760 --> 00:01:49,520
Speaker 4: And also, let's notice.

46
00:01:49,080 --> 00:01:50,720
Speaker 2: We have sent you countless notices.

47
00:01:51,040 --> 00:01:51,880
Speaker 4: That is a lot.

48
00:01:52,960 --> 00:01:55,120
Speaker 2: We never got a call back from you or anything.

49
00:01:55,200 --> 00:01:58,360
Speaker 4: Excuse me. I just recently called to ask for a

50
00:01:58,440 --> 00:02:00,800
Speaker 4: new one and they sent a new one for my husband.

51
00:02:00,920 --> 00:02:03,240
Speaker 3: Sending you a new easy pass is a totally different department.

52
00:02:03,240 --> 00:02:05,160
Speaker 3: I have nothing to do with that, So it was up.

53
00:02:05,120 --> 00:02:07,280
Speaker 4: To This is the first I've ever heard of this, ma'am.

54
00:02:07,480 --> 00:02:09,000
Speaker 3: If it was up to me and you had called

55
00:02:09,040 --> 00:02:10,800
Speaker 3: and wanted a new easy Pass, I would not have

56
00:02:10,840 --> 00:02:12,120
Speaker 3: sent it to you. I would have told you that

57
00:02:12,160 --> 00:02:14,360
Speaker 3: you have infractions on your on your easy Pass.

58
00:02:14,480 --> 00:02:17,520
Speaker 4: And I've never received anything in the mail other than

59
00:02:17,560 --> 00:02:19,720
Speaker 4: the new easy Pass. I never even get a bill

60
00:02:19,760 --> 00:02:21,080
Speaker 4: from easy Pass.

61
00:02:20,720 --> 00:02:22,840
Speaker 2: So you're stealing easy passes. What you're saying that you

62
00:02:22,840 --> 00:02:24,080
Speaker 2: don't get a billy cow.

63
00:02:24,480 --> 00:02:26,640
Speaker 4: I get this stupid thing on the internet, but it

64
00:02:26,680 --> 00:02:29,880
Speaker 4: doesn't say anything. They're charging my credit card every month

65
00:02:29,960 --> 00:02:30,240
Speaker 4: or so.

66
00:02:30,400 --> 00:02:32,360
Speaker 2: You need to pay more attention to what you're spending,

67
00:02:32,360 --> 00:02:33,880
Speaker 2: don't you, especially with a family.

68
00:02:34,560 --> 00:02:36,720
Speaker 4: Excuse me, but I really don't like the way you're

69
00:02:36,760 --> 00:02:37,520
Speaker 4: speaking to me.

70
00:02:37,800 --> 00:02:39,120
Speaker 2: I'm just trying to be honest and.

71
00:02:39,280 --> 00:02:41,880
Speaker 4: Well, first you're insinuating that I'm lying to you. Then

72
00:02:41,919 --> 00:02:45,400
Speaker 4: you're insinuating that I've gotten notices, is that I have it,

73
00:02:45,560 --> 00:02:47,560
Speaker 4: and you're now you're telling me that I'm lying to

74
00:02:47,680 --> 00:02:50,520
Speaker 4: you again. Just change the tone a little bit and

75
00:02:50,600 --> 00:02:53,920
Speaker 4: speak a little more courteously, and you're calling me a

76
00:02:53,960 --> 00:02:56,360
Speaker 4: liar and I'm not lying to you, Well, you should.

77
00:02:56,120 --> 00:02:58,960
Speaker 2: Change your tone with me as well. I'm the customer,

78
00:02:59,200 --> 00:02:59,680
Speaker 2: not anymore.

79
00:02:59,720 --> 00:03:03,160
Speaker 4: You know, she's calling to tell me that I've been

80
00:03:03,200 --> 00:03:04,600
Speaker 4: sitting through easy Pass.

81
00:03:04,800 --> 00:03:05,320
Speaker 1: She's telling me.

82
00:03:05,360 --> 00:03:07,720
Speaker 4: I lined her that I've gotten things and know I've

83
00:03:07,720 --> 00:03:10,240
Speaker 4: never gotten anything in the nails from easy Pass, and

84
00:03:10,320 --> 00:03:12,400
Speaker 4: she's telling me she's gonna revoke my easy pass.

85
00:03:12,560 --> 00:03:14,760
Speaker 3: I have a question if you, if you have children

86
00:03:14,760 --> 00:03:16,480
Speaker 3: in the car, why would you drive so fast?

87
00:03:16,680 --> 00:03:21,839
Speaker 4: I don't I'm not like an eighteen year old kid.

88
00:03:21,919 --> 00:03:25,359
Speaker 4: Here a mature woman that you're speaking to.

89
00:03:25,800 --> 00:03:28,120
Speaker 3: Unfortunately, this is our policy and we have to revoke

90
00:03:28,160 --> 00:03:29,840
Speaker 3: the easy passl from now on, when you go through

91
00:03:29,840 --> 00:03:31,600
Speaker 3: the toll, you'll have to say, then.

92
00:03:31,440 --> 00:03:33,360
Speaker 4: You're gonna have to talk to my lawyer because you

93
00:03:33,360 --> 00:03:36,800
Speaker 4: can't revoke my easy pass for a first offense.

94
00:03:36,520 --> 00:03:38,600
Speaker 2: Lawyer, Schmoyer. We don't deal with lawyers.

95
00:03:38,880 --> 00:03:41,440
Speaker 4: Or it's gonna be the owner of easy passman, because

96
00:03:41,440 --> 00:03:42,120
Speaker 4: you can't.

97
00:03:41,880 --> 00:03:43,600
Speaker 2: Do that the owner of easy pass.

98
00:03:43,760 --> 00:03:46,360
Speaker 4: You never the state whoever. I have to speak to

99
00:03:46,480 --> 00:03:48,800
Speaker 4: other than you, because I do not like your attitudes.

100
00:03:48,960 --> 00:03:51,600
Speaker 4: I dealt with customer service. You don't know how to

101
00:03:51,600 --> 00:03:51,920
Speaker 4: do it.

102
00:03:52,000 --> 00:03:53,880
Speaker 2: I am one of the higher ups here at easy Pass.

103
00:03:53,920 --> 00:03:54,520
Speaker 2: I'll have you know.

104
00:03:55,080 --> 00:03:57,680
Speaker 4: Well, I'm wondering, why.

105
00:03:57,640 --> 00:03:58,840
Speaker 2: Don't be stupid with me?

106
00:03:58,960 --> 00:04:00,960
Speaker 4: Okay, are you calling me stupid?

107
00:04:01,240 --> 00:04:03,320
Speaker 3: I'm not calling you, well, I guess I am calling

108
00:04:03,320 --> 00:04:04,720
Speaker 3: you stupid to say that you want to speak to

109
00:04:04,800 --> 00:04:06,040
Speaker 3: the owner of easy Pass.

110
00:04:06,360 --> 00:04:08,200
Speaker 4: You're calling me stupid.

111
00:04:08,480 --> 00:04:09,640
Speaker 2: Now, let's just discuss this.

112
00:04:10,120 --> 00:04:11,400
Speaker 4: You calling me stupid?

113
00:04:11,480 --> 00:04:13,960
Speaker 2: Ma, Ma, don't call me mom. My name's not Ma.

114
00:04:14,640 --> 00:04:15,840
Speaker 4: I'm talking to my mother.

115
00:04:16,240 --> 00:04:16,400
Speaker 1: Oh.

116
00:04:16,440 --> 00:04:18,200
Speaker 2: I thought you weren't little. I thought you were older.

117
00:04:18,279 --> 00:04:20,640
Speaker 4: Yeah, because I'm visiting my mother, which is none of

118
00:04:20,680 --> 00:04:21,360
Speaker 4: your business.

119
00:04:21,480 --> 00:04:24,279
Speaker 2: Let's just discuss this. July seventh and July fourteenth, Delaware

120
00:04:24,279 --> 00:04:26,800
Speaker 2: Memorial Bridge. Do you remember speeding through the easy Path?

121
00:04:26,880 --> 00:04:29,559
Speaker 4: No? I don't.

122
00:04:31,040 --> 00:04:33,440
Speaker 2: Hello, I can hear you. I mean you seem to

123
00:04:33,480 --> 00:04:33,919
Speaker 2: forget that.

124
00:04:34,000 --> 00:04:36,839
Speaker 3: You know you shouldn't be speeding anywhere, especially through easy Pass.

125
00:04:37,080 --> 00:04:39,599
Speaker 2: We got you, and now you're upset because we got you.

126
00:04:39,800 --> 00:04:41,960
Speaker 4: I'm not upset because you've got me. I'm upset that

127
00:04:42,040 --> 00:04:45,039
Speaker 4: I never got any notices. That's what I'm upset about.

128
00:04:45,120 --> 00:04:47,279
Speaker 3: Oh, Deborah, we did get you, because this is Danielle

129
00:04:47,279 --> 00:04:53,680
Speaker 3: and you've just been phone tapped. Any day your husband

130
00:04:53,880 --> 00:04:55,760
Speaker 3: show told me to give you a call.

131
00:04:56,560 --> 00:05:00,560
Speaker 4: I'm going phone tap.

132
00:05:02,320 --> 00:05:03,760
Speaker 1: This phone tab was pre recorded.

133
00:05:03,880 --> 00:05:05,880
Speaker 2: We permission granted by all participants.

134
00:05:06,440 --> 00:05:10,120
Speaker 1: The Elvis Durant phone tab. We're only on Elvis Duran

135
00:05:10,200 --> 00:05:14,520
Speaker 1: in the morning show. You're a new Elvis Durant phone

136
00:05:14,520 --> 00:05:16,960
Speaker 1: tab weekday mornings