1 00:00:15,370 --> 00:00:25,450 Speaker 1: Pushkin. As the night draws in and the fire blazes 2 00:00:25,490 --> 00:00:29,490 Speaker 1: on the hearth. We warn the children by telling them stories. 3 00:00:30,290 --> 00:00:34,170 Speaker 1: Rumpelstiltskin teaches them not to make promises they can't keep. 4 00:00:35,450 --> 00:00:39,410 Speaker 1: But my stories are for the education of the grown ups, 5 00:00:40,250 --> 00:00:45,490 Speaker 1: and my stories are all true. I'm Tim Harford. Gather 6 00:00:45,610 --> 00:01:06,130 Speaker 1: close and listen to my cautionary tales. There may be 7 00:01:06,330 --> 00:01:09,770 Speaker 1: times and places where it's a good idea to talk 8 00:01:09,850 --> 00:01:13,930 Speaker 1: back to a military officer, but Germany in nineteen oh 9 00:01:13,970 --> 00:01:18,930 Speaker 1: six isn't one of them, so the young corporal doesn't. 10 00:01:19,730 --> 00:01:23,810 Speaker 1: The corporal let's call him Corporal Muller, has been leading 11 00:01:23,850 --> 00:01:27,770 Speaker 1: his squad of four privates down Silter Strasse in Berlin, 12 00:01:28,370 --> 00:01:31,610 Speaker 1: only to be challenged by a captain. The captain is 13 00:01:31,650 --> 00:01:36,330 Speaker 1: about fifty, a slim fellow with sunken cheeks, the outline 14 00:01:36,370 --> 00:01:41,290 Speaker 1: of his skull prominent above a large white mustache. Truth 15 00:01:41,370 --> 00:01:45,650 Speaker 1: be told, he looks strangely down on his luck, but 16 00:01:45,970 --> 00:01:49,730 Speaker 1: Corporal Muller doesn't seem to take that in. Like any 17 00:01:49,730 --> 00:01:53,730 Speaker 1: man in uniform, the captain looks taller and broader thanks 18 00:01:53,770 --> 00:01:58,370 Speaker 1: to his boots, smart gray overcoat and Prussian blue officer's cap. 19 00:01:58,930 --> 00:02:03,050 Speaker 1: His white gloved hand rests casually on the hilt of 20 00:02:03,090 --> 00:02:05,610 Speaker 1: his rapier. Where are you taking those men back to 21 00:02:05,730 --> 00:02:09,210 Speaker 1: the barracks, sir? Turn them around and follow me. I 22 00:02:09,290 --> 00:02:12,690 Speaker 1: have an urgent mission from the all Highest, comment the 23 00:02:12,850 --> 00:02:17,170 Speaker 1: all Highest. Everyone knows that means orders from the Kaiser. 24 00:02:18,010 --> 00:02:22,290 Speaker 1: As the small group marched towards Pullitztras' station, the charismatic 25 00:02:22,370 --> 00:02:28,250 Speaker 1: captain sees another squad. You men, yes, Captain, all in behind. 26 00:02:28,970 --> 00:02:36,250 Speaker 1: The Kaiser himself has commanded it. Yes, Captain. The Captain 27 00:02:36,370 --> 00:02:40,410 Speaker 1: now commands a little army, and all ten soldiers ride 28 00:02:40,450 --> 00:02:44,570 Speaker 1: the train across Berlin towards Kirpernick, a charming little town 29 00:02:44,890 --> 00:02:50,010 Speaker 1: just southeast of the capitol. On arrival, the adventure continues. 30 00:02:51,690 --> 00:02:56,450 Speaker 1: Corporal lined his men up for inspection. Line up, men, hurry, 31 00:02:58,050 --> 00:03:03,970 Speaker 1: fix baronets. It's already been an extraordinary day for Corporal 32 00:03:04,050 --> 00:03:08,570 Speaker 1: Muller and his men, but we're just getting started. What 33 00:03:08,730 --> 00:03:10,810 Speaker 1: they are about to do is going to be the 34 00:03:10,850 --> 00:03:16,970 Speaker 1: talk of newspapers around the world. You're listening to another 35 00:03:17,370 --> 00:03:43,210 Speaker 1: cautionary tale. Cautionary tales are stories about other people's mistakes 36 00:03:43,610 --> 00:03:46,090 Speaker 1: and what we should learn from them lest we make 37 00:03:46,170 --> 00:03:53,170 Speaker 1: the same mistakes. Ourselves. Sometimes these mistakes are tragic, sometimes 38 00:03:53,210 --> 00:03:58,610 Speaker 1: they're comic. This time I present a comedy. At least 39 00:03:58,650 --> 00:04:02,050 Speaker 1: I think it's a comedy. And the Captain of Kirpernick 40 00:04:02,330 --> 00:04:04,450 Speaker 1: is going to help me. He has a name, by 41 00:04:04,490 --> 00:04:08,370 Speaker 1: the way, a name that will soon become famous. His 42 00:04:08,570 --> 00:04:14,210 Speaker 1: name is Wilhelm Voight. Remember where we left him. He's 43 00:04:14,250 --> 00:04:17,810 Speaker 1: outside the town hall of Kerpernick snapping out orders to 44 00:04:17,890 --> 00:04:21,570 Speaker 1: Corporal Muller and his men. They're lined up, their bayonets 45 00:04:21,570 --> 00:04:24,890 Speaker 1: are fixed, and now the fun is going to begin. 46 00:04:26,170 --> 00:04:30,610 Speaker 1: Captain Voight's little army bursts into Kerpennick town Hall, into 47 00:04:30,610 --> 00:04:34,570 Speaker 1: the office of the Mayor. A man named gilg langerhans, 48 00:04:34,650 --> 00:04:37,690 Speaker 1: you're under arrist The Kaiser has decreed that you are 49 00:04:37,690 --> 00:04:41,010 Speaker 1: avanted men. He's in his mid thirties, a mild looking 50 00:04:41,050 --> 00:04:45,490 Speaker 1: fellow with pastnay spectacles, a pointed goatee and a large, 51 00:04:45,610 --> 00:04:50,450 Speaker 1: well groomed mustache. He stands in astonishment. This is illegal. 52 00:04:51,370 --> 00:04:56,610 Speaker 1: There's your warrant. My warrants is the men. I command you, sir, 53 00:04:57,170 --> 00:05:01,290 Speaker 1: What is your role here? I answered, Tom Treasurer. Sir, 54 00:05:02,970 --> 00:05:06,090 Speaker 1: then opened the safe. The cash reserve is to be 55 00:05:06,130 --> 00:05:09,450 Speaker 1: confiscated for safe keeping, and we shall be exam the 56 00:05:09,490 --> 00:05:16,610 Speaker 1: accounts for fraud. Kerpennick's Municipals safe contains three thousand, five 57 00:05:16,730 --> 00:05:21,170 Speaker 1: hundred and fifty seven marks forty five Phoenix. Captain Voight 58 00:05:21,610 --> 00:05:26,570 Speaker 1: is punctilious about the count. Here is your receipt. Stamp 59 00:05:26,610 --> 00:05:30,650 Speaker 1: it and keep it safe. It's nearly a quarter of 60 00:05:30,690 --> 00:05:35,170 Speaker 1: a million dollars in today's money. You too, find Frau 61 00:05:35,290 --> 00:05:40,250 Speaker 1: Lagahan's and arrestor. She will be interrogated alongside him. Treat 62 00:05:40,290 --> 00:05:45,730 Speaker 1: her this courtesy, yes, Sir. Captain Voight searches the town 63 00:05:45,810 --> 00:05:49,330 Speaker 1: hall office while his men keep the town officials under arrest. 64 00:05:50,170 --> 00:05:53,250 Speaker 1: Failing to find what he seeks, he decides to wrap 65 00:05:53,330 --> 00:05:56,290 Speaker 1: up the mission. The officials are to be driven to 66 00:05:56,330 --> 00:06:00,010 Speaker 1: a police station not far from where the day's adventure began. 67 00:06:00,770 --> 00:06:07,930 Speaker 1: There they'll be detained and interrogated. Captain Voight himself walks 68 00:06:07,970 --> 00:06:11,770 Speaker 1: to Koerpennick railway station. He collects a package from the 69 00:06:11,850 --> 00:06:16,810 Speaker 1: left luggage office and steps into a restroom stall. A 70 00:06:16,890 --> 00:06:21,610 Speaker 1: minute or two later, he steps out again, and he's 71 00:06:21,810 --> 00:06:29,010 Speaker 1: almost unrecognizable, having changed into shabby civilian clothes. He ambles 72 00:06:29,130 --> 00:06:35,170 Speaker 1: bandy legged across the station concourse, This anonymous fellow boards 73 00:06:35,210 --> 00:06:39,210 Speaker 1: the train back to Berlin with his uniform neatly folded 74 00:06:39,290 --> 00:06:42,850 Speaker 1: under one arm and a bag of money under the other. 75 00:06:44,010 --> 00:06:47,170 Speaker 1: He looks over his shoulder as he steps onto the train, 76 00:06:47,730 --> 00:06:54,250 Speaker 1: gazing out over the station. He smiles. Then he disappears 77 00:06:54,250 --> 00:06:58,290 Speaker 1: into the carriage, and just like that, the Captain of 78 00:06:58,370 --> 00:07:06,650 Speaker 1: Kirpernick is gone. Soon after, Corporal Muller presents his prisoners 79 00:07:06,690 --> 00:07:10,730 Speaker 1: at the police station in central Berlin. The situation quickly 80 00:07:10,770 --> 00:07:15,770 Speaker 1: becomes baffling to all concerned. Nobody has heard anything about 81 00:07:15,810 --> 00:07:19,010 Speaker 1: the Kaiser demanding the interrogation of the Mayor of Kirpernick 82 00:07:19,250 --> 00:07:23,370 Speaker 1: nor his wife. After a phone call to headquarters, the 83 00:07:23,410 --> 00:07:28,730 Speaker 1: head of the German General Staff himself, General Helmuth von 84 00:07:28,890 --> 00:07:35,090 Speaker 1: Moltkurther Younger, arrives to resolve the situation. But nobody has 85 00:07:35,130 --> 00:07:39,810 Speaker 1: received any orders from the all highest. Nobody can see 86 00:07:39,890 --> 00:07:43,650 Speaker 1: any reason to detain the mayor or his wife or 87 00:07:43,690 --> 00:07:49,850 Speaker 1: his treasurer, and nobody can recall ever having met a 88 00:07:50,050 --> 00:07:58,530 Speaker 1: Captain Voight. No wonder, Captain Voight never existed. They met 89 00:07:58,610 --> 00:08:05,530 Speaker 1: instead her Wilhelmvoit, an ex convict, an ex shoemaker, a 90 00:08:05,690 --> 00:08:10,370 Speaker 1: nobody who possessed nothing more than a confident and a 91 00:08:10,490 --> 00:08:19,650 Speaker 1: very nice uniform. The tale I just told you is 92 00:08:19,690 --> 00:08:23,450 Speaker 1: a famous one in Germany. When the Germans tell the story, 93 00:08:23,570 --> 00:08:27,410 Speaker 1: they tend to linger on the prelude to the highstin Kupernick. 94 00:08:28,290 --> 00:08:32,210 Speaker 1: What kind of man does this? Who was Wilhelm Voight 95 00:08:32,530 --> 00:08:37,810 Speaker 1: and what inspired his audacious confidence trick? Voit was a cook, 96 00:08:38,050 --> 00:08:42,290 Speaker 1: no doubt about it. His crimes included armed robbery, but 97 00:08:42,490 --> 00:08:47,010 Speaker 1: the judicial system treated him harshly, stuffing a legitimate appeal 98 00:08:47,050 --> 00:08:50,690 Speaker 1: into a filing cabinet to grow mildew. After he had 99 00:08:50,690 --> 00:08:53,690 Speaker 1: served his time, he was run out of town after 100 00:08:53,810 --> 00:08:57,050 Speaker 1: town by police who didn't want an ex convict around. 101 00:08:57,570 --> 00:09:00,650 Speaker 1: He had no papers. Without papers, he couldn't get a 102 00:09:00,730 --> 00:09:04,330 Speaker 1: job without a job. He couldn't get an address without 103 00:09:04,370 --> 00:09:08,410 Speaker 1: an address, how could he get papers? In this version 104 00:09:08,410 --> 00:09:12,330 Speaker 1: of the story, Voit is persecuted by a cruel bureaucracy, 105 00:09:12,690 --> 00:09:15,970 Speaker 1: driven to ransacking the office of the mayor of Kirpernick, 106 00:09:16,210 --> 00:09:20,490 Speaker 1: looking not for money, but for the paperwork he needed 107 00:09:20,530 --> 00:09:25,570 Speaker 1: to get a job. The English speaking world drew a 108 00:09:25,650 --> 00:09:29,530 Speaker 1: different lesson from the newspaper reports of the Prussian prankster 109 00:09:30,490 --> 00:09:34,210 Speaker 1: that the Germans are a sucker for a shouty man 110 00:09:34,330 --> 00:09:37,290 Speaker 1: in a uniform, the most humorous figure of the center, 111 00:09:37,330 --> 00:09:41,130 Speaker 1: it declared the Morning Post. The British writer G. K. 112 00:09:41,410 --> 00:09:46,530 Speaker 1: Chesterton could scarcely contain his glee upon reading the reports 113 00:09:46,570 --> 00:09:51,090 Speaker 1: from Kirpernick, a comic absurd fraud at least two English eyes. 114 00:09:52,090 --> 00:09:53,890 Speaker 1: One would have thought anyone would have known that no 115 00:09:53,970 --> 00:09:58,610 Speaker 1: soldier would talk like that. Yes, it's easy to laugh 116 00:09:58,650 --> 00:10:02,570 Speaker 1: when it happens to someone else. But then four years later, 117 00:10:02,930 --> 00:10:06,850 Speaker 1: a group of young upper class pranksters, including the novelist 118 00:10:06,970 --> 00:10:10,330 Speaker 1: Virginia Wolf, managed to a change for a tour of 119 00:10:10,370 --> 00:10:16,250 Speaker 1: the Royal Navy's flagship HMS Dreadnought by putting on turbans, 120 00:10:16,450 --> 00:10:21,410 Speaker 1: deep brown makeup and fake beards and claiming to be 121 00:10:21,490 --> 00:10:26,090 Speaker 1: from the royal family of Abyssinia. Yes, I know it's 122 00:10:26,170 --> 00:10:29,890 Speaker 1: not cool, but what's even more jaw dropping is that 123 00:10:29,930 --> 00:10:34,210 Speaker 1: the Royal Navy lapped it up. The pranksters pre agreed 124 00:10:34,290 --> 00:10:38,410 Speaker 1: what they were going to say in greeting Vunga Bunga. 125 00:10:39,490 --> 00:10:43,530 Speaker 1: When they had to invent further Abyssinian, they improvised by 126 00:10:43,650 --> 00:10:47,850 Speaker 1: speaking scrambled phrases from the ancient Greek poetry they'd learnt 127 00:10:47,890 --> 00:10:52,850 Speaker 1: at school, led on tools polo chiusos playeries pagete de 128 00:10:53,330 --> 00:11:02,810 Speaker 1: ac Dear, what jolly good faced with this ridiculous and, 129 00:11:02,930 --> 00:11:06,770 Speaker 1: to our modern eyes, profoundly offensive display. The Royal Navy 130 00:11:06,930 --> 00:11:10,890 Speaker 1: responded with an appropriate degree of ignorance. It treated the 131 00:11:11,010 --> 00:11:14,250 Speaker 1: visitors with all the honor it could muster, including the 132 00:11:14,450 --> 00:11:19,370 Speaker 1: flag and anthem of the nation of Zanzibar rather than Abyssinia. 133 00:11:19,810 --> 00:11:25,530 Speaker 1: That was apparently close enough to satisfy everyone. So perhaps 134 00:11:25,610 --> 00:11:27,810 Speaker 1: the lesson is that the Royal Navy will bow and 135 00:11:27,930 --> 00:11:31,170 Speaker 1: scrape for Virginia wolf in black face and a fake beard. 136 00:11:32,050 --> 00:11:35,210 Speaker 1: Or perhaps the lesson is that we're all vulnerable to 137 00:11:35,330 --> 00:11:38,850 Speaker 1: the right kind of con Look at modern America. Not 138 00:11:39,050 --> 00:11:42,610 Speaker 1: so very long ago, managers of fast food restaurants around 139 00:11:42,650 --> 00:11:45,650 Speaker 1: the United States fell prey to a hoax that was 140 00:11:45,890 --> 00:11:50,850 Speaker 1: uncannily familiar. For example, in April two thousand and four, 141 00:11:51,450 --> 00:11:56,810 Speaker 1: a man calling himself Officer Scott, phoned the McDonald's in Louisville, Kentucky, 142 00:11:57,330 --> 00:11:59,930 Speaker 1: to report that a member of staff had been suspected 143 00:12:00,010 --> 00:12:03,890 Speaker 1: of stealing a purse. He had McDonald's corporate on the 144 00:12:03,970 --> 00:12:06,330 Speaker 1: line with him, he said, and the police were on 145 00:12:06,410 --> 00:12:10,010 Speaker 1: their way to make an arrest. Yet while waiting for 146 00:12:10,090 --> 00:12:14,210 Speaker 1: the police to arrive to McDonald's, assistant managers obeyed the 147 00:12:14,490 --> 00:12:19,770 Speaker 1: increasingly appalling instructions of Officer Scott, forcing the young woman 148 00:12:19,850 --> 00:12:23,730 Speaker 1: to strip and much worse. What makes the story even 149 00:12:23,850 --> 00:12:27,130 Speaker 1: more disturbing is that there have been about seventy of 150 00:12:27,250 --> 00:12:31,770 Speaker 1: these hoax calls over the years, often with similarly traumatic results. 151 00:12:32,770 --> 00:12:36,090 Speaker 1: If Germans in nineteen o six would follow any order 152 00:12:36,210 --> 00:12:40,330 Speaker 1: from a man in uniform, a century later, assistant managers 153 00:12:40,370 --> 00:12:43,810 Speaker 1: in America would do anything to their subordinates if they 154 00:12:43,850 --> 00:12:46,890 Speaker 1: thought that the police and corporate h Q wanted them 155 00:12:46,970 --> 00:12:51,090 Speaker 1: to so. Our cautionary tale isn't about the Germans and 156 00:12:51,210 --> 00:12:56,170 Speaker 1: their love of uniforms. It's about a hard lesson faced 157 00:12:56,330 --> 00:13:01,450 Speaker 1: with the right Khan. We're all vulnerable. Any of us 158 00:13:01,690 --> 00:13:17,530 Speaker 1: could have been the hapless corporal Muller, since Wilhelm Voight 159 00:13:17,690 --> 00:13:21,930 Speaker 1: persuaded people to obey orders they shouldn't have obeyed. You 160 00:13:22,050 --> 00:13:26,090 Speaker 1: may already be thinking about Stanley Milgram. Milgram's the man 161 00:13:26,170 --> 00:13:28,970 Speaker 1: who in the nineteen sixties conducted one of the most 162 00:13:29,090 --> 00:13:34,810 Speaker 1: famous and controversial psychological experiments of all time, an experiment 163 00:13:34,930 --> 00:13:39,970 Speaker 1: that I think we tend to misunderstand. Milgram recruited unsuspecting 164 00:13:40,090 --> 00:13:43,890 Speaker 1: members of the American public, all men to participate in 165 00:13:44,210 --> 00:13:47,650 Speaker 1: what they were told was a study of memory. On 166 00:13:47,850 --> 00:13:51,090 Speaker 1: showing up at the laboratory, a basement at Yale University, 167 00:13:51,730 --> 00:13:56,170 Speaker 1: they met a man, apparently a scientist, just as Voit 168 00:13:56,530 --> 00:13:59,850 Speaker 1: had apparently been a Prussian Army captain. I should like 169 00:13:59,930 --> 00:14:01,650 Speaker 1: to tell both of you are a little about the 170 00:14:01,770 --> 00:14:04,490 Speaker 1: memory project. The man was dressed in a tie and 171 00:14:04,570 --> 00:14:07,250 Speaker 1: a gray lap coat. One theory is that people learned 172 00:14:07,290 --> 00:14:09,730 Speaker 1: things correctly whenever they get punished from it being a mistake. 173 00:14:10,690 --> 00:14:15,170 Speaker 1: The man dressed as a scientist supervised proceedings. Participants would 174 00:14:15,170 --> 00:14:19,490 Speaker 1: be assigned the role either of teacher or learner. The 175 00:14:19,650 --> 00:14:23,290 Speaker 1: learner was then strapped into an electric chair while the 176 00:14:23,410 --> 00:14:27,210 Speaker 1: teacher retreated into another room to take control of a 177 00:14:27,370 --> 00:14:31,530 Speaker 1: dangerous machine. And as electrical taste is to provide a 178 00:14:31,610 --> 00:14:35,890 Speaker 1: good contact to avoid any blister of burn. As the 179 00:14:36,010 --> 00:14:40,330 Speaker 1: learner failed to answer questions correctly, the teacher was asked 180 00:14:40,370 --> 00:14:44,930 Speaker 1: to administer steadily increasing doses of electric current. Is incorrect? 181 00:14:45,530 --> 00:14:52,050 Speaker 1: This would be a three thirty fret frame. Is rich, boy, 182 00:14:52,450 --> 00:14:54,610 Speaker 1: Let me out of here? If I had father, let 183 00:14:54,690 --> 00:14:56,850 Speaker 1: me let me out of here. Let me out of 184 00:14:56,930 --> 00:15:04,490 Speaker 1: here good next phrase is the fast many proved willing 185 00:15:04,570 --> 00:15:08,810 Speaker 1: to deliver possibly fatal jolts, despite the learner having all 186 00:15:08,810 --> 00:15:11,530 Speaker 1: the way you complained of a heart condition, despite the 187 00:15:11,690 --> 00:15:14,850 Speaker 1: screams of pain and the pleadings to be released coming 188 00:15:14,930 --> 00:15:18,290 Speaker 1: from the other side of the wall, and despite the 189 00:15:18,410 --> 00:15:23,090 Speaker 1: fact that the switches on the shock machine read danger 190 00:15:24,050 --> 00:15:32,770 Speaker 1: severe shock x x X. The ANSWER's arrow riera seventy 191 00:15:32,810 --> 00:15:36,450 Speaker 1: five hours. I think sometime haven't had a follow me, 192 00:15:37,370 --> 00:15:40,050 Speaker 1: I'll get answer. He was hard on or less volage 193 00:15:40,490 --> 00:15:44,450 Speaker 1: edge check. Please not once we've started, Please continue teacher. 194 00:15:45,130 --> 00:15:49,690 Speaker 1: Of course, there were no shocks. Both the screaming learner 195 00:15:49,890 --> 00:15:55,370 Speaker 1: and the scientific supervisor were actors. The true experiment was 196 00:15:55,490 --> 00:15:59,570 Speaker 1: studying the teachers. How far would they go when following 197 00:15:59,650 --> 00:16:04,290 Speaker 1: direct orders. In the best known study, sixty five percent 198 00:16:04,450 --> 00:16:07,930 Speaker 1: of experimental subjects went all the way to four hundred 199 00:16:07,930 --> 00:16:11,890 Speaker 1: and fifty volts, applying shocks long after the man in 200 00:16:11,970 --> 00:16:18,490 Speaker 1: the other room had fallen silent. Milgram's research agenda was 201 00:16:18,570 --> 00:16:21,770 Speaker 1: influenced by the shadow of the Holocaust and a desire 202 00:16:21,850 --> 00:16:25,170 Speaker 1: to understand how it had been possible. He made the 203 00:16:25,210 --> 00:16:29,610 Speaker 1: link explicit, citing, for example, Hannah Arrant's coverage of the 204 00:16:29,730 --> 00:16:35,490 Speaker 1: trial of the prominent Nazi Adolf Eichmann. Eichmann, Arrant reminded 205 00:16:35,610 --> 00:16:40,410 Speaker 1: us had always been a law abiding citizen because Hitler's orders, 206 00:16:40,490 --> 00:16:43,610 Speaker 1: which he had certainly executed to the best of his ability, 207 00:16:44,010 --> 00:16:46,970 Speaker 1: had possessed the force of law in the Third Reich, 208 00:16:48,530 --> 00:16:54,370 Speaker 1: just following orders, yet another German, unthinkingly obeying a man 209 00:16:54,490 --> 00:16:59,050 Speaker 1: in the uniform, had the same unthinking obedience that produced 210 00:16:59,130 --> 00:17:03,290 Speaker 1: the comedy of Kirpernick in nineteen oh six, also given 211 00:17:03,410 --> 00:17:08,970 Speaker 1: us history's most famous atrocity. Stanley Milgram certainly seemed to 212 00:17:09,170 --> 00:17:14,410 Speaker 1: think his experiment was all about obedience to authority, but 213 00:17:14,850 --> 00:17:19,090 Speaker 1: modern scientists no longer see Milgram's re search in quite 214 00:17:19,130 --> 00:17:24,570 Speaker 1: that way. Alex Haslem, a psychologist who re examined the studies, 215 00:17:25,170 --> 00:17:27,650 Speaker 1: found that when the man in the lab coat gave 216 00:17:27,770 --> 00:17:33,130 Speaker 1: direct orders, they backfired. It's absolutely essential that you've continued, 217 00:17:33,770 --> 00:17:36,610 Speaker 1: Oh essential or Notarth, This program isn't quite that important 218 00:17:36,610 --> 00:17:38,410 Speaker 1: to me that I should go along doing something and 219 00:17:38,450 --> 00:17:40,250 Speaker 1: I haven't known nothing about, particularly if it's going to 220 00:17:40,330 --> 00:17:44,850 Speaker 1: injury someone, you know, other choice teacher, Oh, I am Lentially, 221 00:17:45,930 --> 00:17:47,730 Speaker 1: my number one choice said that I wouldn't go on 222 00:17:47,810 --> 00:17:51,250 Speaker 1: if I thought he was being fired. Nobody continued after 223 00:17:51,330 --> 00:17:56,690 Speaker 1: that order. People needed to be persuaded, not bullied, into participating. 224 00:17:58,050 --> 00:18:02,890 Speaker 1: So if these experiments weren't about blind obedience, what were 225 00:18:02,970 --> 00:18:09,690 Speaker 1: they about. Here's a detail that's usually overlooked. Milgram's machine 226 00:18:09,770 --> 00:18:15,490 Speaker 1: had thirty settings, fine increments of fifteen vaults. It's hard 227 00:18:15,530 --> 00:18:19,010 Speaker 1: to object to giving someone a tiny fifteen volts shock. 228 00:18:19,810 --> 00:18:23,770 Speaker 1: And if you've decided that fifteen volts is fine, then 229 00:18:23,930 --> 00:18:27,330 Speaker 1: why draw the line at thirty volts? Why draw the 230 00:18:27,410 --> 00:18:33,290 Speaker 1: line at forty five? Why draw the line anywhere? At 231 00:18:33,330 --> 00:18:36,970 Speaker 1: one hundred and fifty volts? The learner yelled out in distress. 232 00:18:38,250 --> 00:18:42,290 Speaker 1: Some people stopped at that point, but those who continued 233 00:18:42,410 --> 00:18:46,010 Speaker 1: passed one hundred and fifty volts almost always kept going 234 00:18:46,250 --> 00:18:50,330 Speaker 1: to the full four hundred and fifty volts. They were 235 00:18:50,450 --> 00:18:56,690 Speaker 1: in too deep. Perhaps Stanley Milgram's experiments weren't a study 236 00:18:56,770 --> 00:18:59,890 Speaker 1: of obedience so much as a study of our own 237 00:19:00,130 --> 00:19:03,370 Speaker 1: unwillingness to stop and to admit we've been making a 238 00:19:03,490 --> 00:19:07,810 Speaker 1: dreadful mistake. We are in too deep, We are committed 239 00:19:08,610 --> 00:19:16,370 Speaker 1: and can't turn back where are you taking those men 240 00:19:17,050 --> 00:19:21,090 Speaker 1: back to the Badgerts? Sir? Think back to that day 241 00:19:21,170 --> 00:19:25,610 Speaker 1: in Berlin in nineteen o six. Voight stops Corporal Miller 242 00:19:25,690 --> 00:19:27,930 Speaker 1: in the street and demands to know where he and 243 00:19:28,050 --> 00:19:31,170 Speaker 1: his men are going. What would you do in such 244 00:19:31,170 --> 00:19:34,810 Speaker 1: a situation? Voit looks a little old for a captain, 245 00:19:35,210 --> 00:19:38,090 Speaker 1: and there's something about his uniform that isn't quite right. 246 00:19:38,730 --> 00:19:41,970 Speaker 1: But are you really going to demand proof of identification? 247 00:19:42,850 --> 00:19:45,730 Speaker 1: Of course not. He's only asked to know where you're going. 248 00:19:46,370 --> 00:19:48,970 Speaker 1: You don't want to risk a court martial over answering 249 00:19:49,010 --> 00:19:51,930 Speaker 1: a simple question, Where are you taking those men back 250 00:19:51,970 --> 00:19:54,610 Speaker 1: to the babberts? Sir? Turn them around and follow me. 251 00:19:54,810 --> 00:19:58,410 Speaker 1: Voit wants Muller's squad to follow him. That's a bit 252 00:19:58,530 --> 00:20:02,650 Speaker 1: more of a stretch, but only a bit. After all, 253 00:20:02,850 --> 00:20:07,130 Speaker 1: Muller has already obeyed one order, already addressed this stranger 254 00:20:07,250 --> 00:20:11,650 Speaker 1: in a uniform as Sir marching down the street behind him. 255 00:20:11,730 --> 00:20:16,530 Speaker 1: Is just one small action further, and after all, Corporal 256 00:20:16,650 --> 00:20:20,130 Speaker 1: Muller marches down the street on the instructions of superior 257 00:20:20,250 --> 00:20:24,970 Speaker 1: officers every day of his life. The pattern repeats itself 258 00:20:25,090 --> 00:20:28,570 Speaker 1: for the second squad when they first see Captain Voight. 259 00:20:28,890 --> 00:20:31,290 Speaker 1: He's already at the head of half a dozen men. 260 00:20:32,010 --> 00:20:34,450 Speaker 1: That's the evidence he is who he says he is. 261 00:20:35,410 --> 00:20:38,930 Speaker 1: Why not fall in? Why not get the train to Kirpernick, 262 00:20:39,530 --> 00:20:44,170 Speaker 1: Why not fix bayonets for inspection. It's really only at 263 00:20:44,170 --> 00:20:47,530 Speaker 1: the moments that they burst into the town hall, but 264 00:20:47,690 --> 00:20:51,610 Speaker 1: the doubts might occur. But by then they'd traveled all 265 00:20:51,690 --> 00:20:55,570 Speaker 1: the way across Berlin. They'd been following Wilhelm Voight's instructions 266 00:20:55,650 --> 00:20:58,530 Speaker 1: for a couple of hours. It would have been very 267 00:20:58,650 --> 00:21:02,010 Speaker 1: late in the day for Corporal Muller or anyone else 268 00:21:02,650 --> 00:21:06,970 Speaker 1: to have the presence of mind to stop think and 269 00:21:07,330 --> 00:21:13,690 Speaker 1: challenge their own captain for the day. Notice that the 270 00:21:13,810 --> 00:21:18,090 Speaker 1: young mayor, George Lanahan's saw the situation very differently. What 271 00:21:18,410 --> 00:21:22,050 Speaker 1: is the meaning of this? Unlike Muller, he wasn't asked 272 00:21:22,090 --> 00:21:26,130 Speaker 1: to volunteer a trivial piece of information. Instead, he was 273 00:21:26,250 --> 00:21:30,090 Speaker 1: immediately arrested. It was as though Stanley Milgram asked an 274 00:21:30,130 --> 00:21:34,090 Speaker 1: experimental subjects to go straight to four hundred and fifty volts. 275 00:21:35,810 --> 00:21:39,970 Speaker 1: At first glance, then Wilhelm voids kN and Stanley Milgram's 276 00:21:39,970 --> 00:21:43,250 Speaker 1: shock experiments are evidence for the idea that we'll do 277 00:21:43,450 --> 00:21:47,130 Speaker 1: anything for a figure of authority wearing the right outfit, 278 00:21:47,850 --> 00:21:51,690 Speaker 1: but look deeper and their evidence for something else, that 279 00:21:51,850 --> 00:21:55,370 Speaker 1: we're willing to help out with reasonable requests, and that 280 00:21:55,530 --> 00:22:00,250 Speaker 1: step by step we find ourselves trapped in a web 281 00:22:00,410 --> 00:22:04,770 Speaker 1: of our own making. But I want to think bigger 282 00:22:04,850 --> 00:22:08,770 Speaker 1: than the world of the con artist. This cautionary tale 283 00:22:08,930 --> 00:22:13,250 Speaker 1: is about something much more important than that. Yes, we 284 00:22:13,450 --> 00:22:16,850 Speaker 1: fall for cons but we fall for all kinds of 285 00:22:17,010 --> 00:22:21,330 Speaker 1: other superficial things that shouldn't matter, like a nice uniform. 286 00:22:22,330 --> 00:22:28,170 Speaker 1: And those superficial things are constantly influencing our decisions, including 287 00:22:28,210 --> 00:22:40,290 Speaker 1: decisions that we may later come to regret. Almost exactly 288 00:22:40,490 --> 00:22:44,810 Speaker 1: one hundred and ten years after Wilhelm Voight's audacious heist, 289 00:22:45,370 --> 00:22:49,170 Speaker 1: Hillary Clinton and Donald Trump squared off in one of 290 00:22:49,290 --> 00:22:53,650 Speaker 1: three televised debates you might remember it in a town 291 00:22:53,770 --> 00:22:57,290 Speaker 1: hall format. The candidates were able to roam the stage, 292 00:22:57,650 --> 00:23:01,930 Speaker 1: and Trump certainly did, rome, following Clinton around as she 293 00:23:02,090 --> 00:23:07,010 Speaker 1: answered questions looming behind her, clearly visible over the top 294 00:23:07,130 --> 00:23:12,810 Speaker 1: of Clinton's head, apologizes for anything to anyone After the debate, 295 00:23:13,090 --> 00:23:16,450 Speaker 1: that was all anyone could talk about. Wasn't an attempt 296 00:23:16,490 --> 00:23:21,650 Speaker 1: at intimidation? I will say this about Hillary. She doesn't quit, 297 00:23:22,010 --> 00:23:25,650 Speaker 1: she doesn't give up. Perhaps it was you could be 298 00:23:25,730 --> 00:23:29,450 Speaker 1: the judge of that. But there's something else about that 299 00:23:29,650 --> 00:23:35,050 Speaker 1: footage of Donald Trump stalking Hillary Clinton. He looks huge, 300 00:23:36,050 --> 00:23:41,170 Speaker 1: like Darth Vader, towering over Princess Leia. American voters were 301 00:23:41,250 --> 00:23:45,050 Speaker 1: being offered all kinds of choices in that election, but 302 00:23:45,290 --> 00:23:50,130 Speaker 1: one that was never articulated was this, would you like 303 00:23:50,330 --> 00:23:55,050 Speaker 1: to elect the third tallest president ever or the shortest 304 00:23:55,090 --> 00:23:59,890 Speaker 1: president since James Madison two centuries ago. But while it 305 00:24:00,010 --> 00:24:03,330 Speaker 1: may never have been articulated, there's not much doubt that 306 00:24:03,610 --> 00:24:08,450 Speaker 1: some voters were influenced by the disparity and height. The 307 00:24:08,650 --> 00:24:13,010 Speaker 1: US does elect a lot of tall presidents. Trump was 308 00:24:13,130 --> 00:24:18,170 Speaker 1: taller than Hillary Clinton. Obama was taller than McCain, Bush 309 00:24:18,250 --> 00:24:22,010 Speaker 1: Senior was taller than to carcass Reagan was taller than Carter, 310 00:24:22,370 --> 00:24:25,570 Speaker 1: Nixon was taller than Humphrey. Kennedy was taller than Nixon. 311 00:24:25,890 --> 00:24:29,050 Speaker 1: Truman was taller than Dewey. Lyndon Johnson was taller than 312 00:24:29,130 --> 00:24:33,530 Speaker 1: pretty much everyone. Are we electing a president here or 313 00:24:33,610 --> 00:24:38,570 Speaker 1: picking a basketball team? Of course, there are some exceptions 314 00:24:38,610 --> 00:24:41,690 Speaker 1: to the rule. When Carter beat Ford, it was a 315 00:24:41,810 --> 00:24:46,450 Speaker 1: victory for the little guy, but serious statistical analysis concludes 316 00:24:46,570 --> 00:24:50,770 Speaker 1: that taller presidential candidates are more likely to win the election, 317 00:24:51,290 --> 00:24:56,130 Speaker 1: more likely to win reelection, and more likely, unlike Donald Trump, 318 00:24:56,450 --> 00:25:00,250 Speaker 1: to win the popular vote. Hillary Clinton would have been 319 00:25:00,370 --> 00:25:04,730 Speaker 1: the first female president, true, but she would also have 320 00:25:04,810 --> 00:25:09,530 Speaker 1: been the first president to win despite a ten height 321 00:25:09,650 --> 00:25:15,010 Speaker 1: disadvantage since eighteen twelve. Americans may not have elected any 322 00:25:15,130 --> 00:25:18,890 Speaker 1: female presidents over the years, but they haven't elected any 323 00:25:18,970 --> 00:25:26,370 Speaker 1: short men either, not in a long long time. This 324 00:25:26,810 --> 00:25:30,730 Speaker 1: isn't just about presidential elections, and it isn't just about height. 325 00:25:31,410 --> 00:25:35,690 Speaker 1: Across the world, voters favor candidates based on the most 326 00:25:35,890 --> 00:25:41,610 Speaker 1: superficial characteristics imaginable. One study found that people were fairly 327 00:25:41,690 --> 00:25:44,410 Speaker 1: good at predicting the victor of an election for state 328 00:25:44,530 --> 00:25:47,970 Speaker 1: governor after being shown a brief piece of video of 329 00:25:48,050 --> 00:25:52,610 Speaker 1: a gubernatorial debate with the sound turned off. Just looking 330 00:25:52,690 --> 00:25:55,370 Speaker 1: at the candidates seemed to be enough to judge who 331 00:25:55,570 --> 00:26:00,690 Speaker 1: voters would pick. In fact, giving people audio two actually 332 00:26:00,810 --> 00:26:04,610 Speaker 1: made the predictions worse, presumably because it distracted them from 333 00:26:04,650 --> 00:26:11,410 Speaker 1: what mattered appearances. Back in Germany in nineteen oh six, 334 00:26:12,010 --> 00:26:16,570 Speaker 1: Frau Langerhans, the wife of Kirpernick's mayor, George Langerhans, was 335 00:26:16,730 --> 00:26:21,210 Speaker 1: completely taken in by Wilhelm Voight's mannerisms. She told a 336 00:26:21,290 --> 00:26:26,890 Speaker 1: reporter he was so grafted towards my husband, but extremely 337 00:26:27,010 --> 00:26:30,330 Speaker 1: polite to me. That convinced me that he was a 338 00:26:30,490 --> 00:26:33,970 Speaker 1: real officer. You really have to feel for the mayor here. 339 00:26:34,450 --> 00:26:37,330 Speaker 1: He's not fooled, but there are ten soldiers pointing their 340 00:26:37,370 --> 00:26:39,810 Speaker 1: guns at him, and his wife is falling for a 341 00:26:39,930 --> 00:26:42,850 Speaker 1: con man who charms the pants off her while yelling 342 00:26:42,890 --> 00:26:47,850 Speaker 1: at him. Frau Langerhans thought that Voit looked and acted 343 00:26:47,890 --> 00:26:53,210 Speaker 1: the part, as did Corporal Muller. But it's not just 344 00:26:53,490 --> 00:26:56,570 Speaker 1: Muller and Frau Langerhans who act like that. I'm not 345 00:26:56,650 --> 00:26:58,770 Speaker 1: a doctor, but I play one on TV. If your 346 00:26:58,850 --> 00:27:00,930 Speaker 1: child had a cough, she'd get just with the doctor 347 00:27:01,090 --> 00:27:07,410 Speaker 1: orders for your cough. An advertising classic. Even Wilhelm Voit 348 00:27:07,570 --> 00:27:10,810 Speaker 1: wouldn't have been quite as Ordain says to announce I'm 349 00:27:10,850 --> 00:27:14,850 Speaker 1: not a captain. I'm just wearing the uniform, and yet 350 00:27:15,530 --> 00:27:19,810 Speaker 1: the advertisements work. We buy the cough syrup for the 351 00:27:19,930 --> 00:27:24,210 Speaker 1: man who tells us I only look like a doctor. 352 00:27:24,930 --> 00:27:30,690 Speaker 1: That is how powerful appearances can be people suffer every 353 00:27:30,810 --> 00:27:36,010 Speaker 1: day from fraudsters, using the playbook of Wilhelm Voit. First, 354 00:27:36,250 --> 00:27:39,890 Speaker 1: these fraudsters get the appearances right. Maybe it's a text 355 00:27:39,970 --> 00:27:42,610 Speaker 1: message that looks like it's from your bank, the phone 356 00:27:42,650 --> 00:27:46,010 Speaker 1: numbers right after all. Or maybe the doorbell rings and 357 00:27:46,090 --> 00:27:48,490 Speaker 1: the man is standing there with an official looking ID. 358 00:27:49,410 --> 00:27:52,370 Speaker 1: Maybe it's a smooth talking politician with a good suit. 359 00:27:53,250 --> 00:27:56,370 Speaker 1: Stanley Milgram well understood the need to get the clothes right. 360 00:27:56,770 --> 00:28:00,370 Speaker 1: In a variation where the experimenter didn't wear a lab coat, 361 00:28:01,010 --> 00:28:06,090 Speaker 1: nobody went to four hundred and fifty volts. Second, the 362 00:28:06,210 --> 00:28:10,170 Speaker 1: fraudsters put people into what psychologists call a hot state. 363 00:28:10,850 --> 00:28:14,130 Speaker 1: We don't think so clearly when we're hungry or angry 364 00:28:14,690 --> 00:28:19,090 Speaker 1: or afraid, Wilhelm Voit yelled at Corporal Muller. The man 365 00:28:19,210 --> 00:28:22,010 Speaker 1: on the phone told fast food managers that the police 366 00:28:22,050 --> 00:28:25,090 Speaker 1: were on their way, and Corporate HQ wasn't happy. A 367 00:28:25,250 --> 00:28:27,770 Speaker 1: politician who wanted to put people into a hot state 368 00:28:28,090 --> 00:28:30,850 Speaker 1: might announce that the country was being taken over by 369 00:28:30,970 --> 00:28:34,410 Speaker 1: gangs and terrorists and that his opponents should be locked up. 370 00:28:35,210 --> 00:28:41,170 Speaker 1: Whatever works. Third, they pull the heist one small step 371 00:28:41,210 --> 00:28:44,290 Speaker 1: at a time. They start with the request for information. 372 00:28:45,330 --> 00:28:48,930 Speaker 1: You are mus Jane Doe, aren't you. I'm sorry to 373 00:28:49,050 --> 00:28:51,930 Speaker 1: report that your bank account has been compromised, mus Dough. 374 00:28:52,290 --> 00:28:54,690 Speaker 1: But just enter in your password and we'll sort it 375 00:28:54,770 --> 00:28:59,210 Speaker 1: all out. Give us someone who looks or sounds the part, 376 00:28:59,770 --> 00:29:04,090 Speaker 1: apply a bit of fear, anger, lust, or greed, and 377 00:29:04,250 --> 00:29:09,010 Speaker 1: men proceed in salami slices from the reasonable to the insect, 378 00:29:09,890 --> 00:29:18,330 Speaker 1: so smoothly that we don't stop to think. At first, 379 00:29:18,650 --> 00:29:21,850 Speaker 1: it looked as though Wilhelm Voight would enjoy the fruits 380 00:29:21,890 --> 00:29:25,810 Speaker 1: of his acting skills in peace. But as he relaxed 381 00:29:25,890 --> 00:29:29,450 Speaker 1: with his bag full of money, a former criminal accomplice 382 00:29:29,490 --> 00:29:32,890 Speaker 1: of his saw the reports of the daring heist in 383 00:29:33,050 --> 00:29:37,330 Speaker 1: all the newspapers and promptly reported Voight to the authorities. 384 00:29:40,610 --> 00:29:44,610 Speaker 1: When four detectives burst into Wilhelm Voight's apartment at six 385 00:29:44,690 --> 00:29:49,610 Speaker 1: o'clock in the morning, they found him enjoying breakfast. I'm 386 00:29:49,650 --> 00:29:53,890 Speaker 1: afraid that the timing is a little inconvenient. I should 387 00:29:53,930 --> 00:30:00,090 Speaker 1: like a moment to finish my meal. They watched as 388 00:30:00,210 --> 00:30:04,690 Speaker 1: Voit broke open another crusty white roll spread on a 389 00:30:04,890 --> 00:30:08,650 Speaker 1: thick layer of butter, and washed it down with his coffee. 390 00:30:09,730 --> 00:30:15,090 Speaker 1: You can't help, but like his audacity excellent, I am 391 00:30:15,170 --> 00:30:21,130 Speaker 1: ready now, gentleman. At trial, Wilhelm Voight became a folk hero. 392 00:30:22,090 --> 00:30:25,090 Speaker 1: The judge sympathized with the way Voit had been treated 393 00:30:25,130 --> 00:30:28,730 Speaker 1: by the system. He gave him an unexpectedly short sentence. 394 00:30:29,210 --> 00:30:33,410 Speaker 1: Then he took off his judge's cap and stepped down 395 00:30:33,570 --> 00:30:37,730 Speaker 1: to clasp Voit by the hand. I visue good heads, 396 00:30:37,970 --> 00:30:43,330 Speaker 1: squild your peasant term and beyond. The German authorities felt that, 397 00:30:43,610 --> 00:30:46,610 Speaker 1: in light of the popularity of the Captain of Kirpernick, 398 00:30:47,210 --> 00:30:52,650 Speaker 1: even more ostentatious clemency was required. They pardoned him after 399 00:30:52,730 --> 00:30:56,890 Speaker 1: a few months in jail. The Kaiser himself was said 400 00:30:57,010 --> 00:31:01,930 Speaker 1: to have chuckled at the deed. Amiable scoundrel, Voight had 401 00:31:02,010 --> 00:31:05,570 Speaker 1: statues erected, and wax works were made of him, including 402 00:31:05,610 --> 00:31:08,850 Speaker 1: one in Madame Tusswords. In London, he was paid to 403 00:31:09,210 --> 00:31:12,090 Speaker 1: called his story so that people could listen to him 404 00:31:12,130 --> 00:31:19,490 Speaker 1: recount his deeds on their gramophones. He went on tour, 405 00:31:19,930 --> 00:31:23,570 Speaker 1: signing photographs of himself for money and posing in his 406 00:31:23,810 --> 00:31:27,970 Speaker 1: famous uniform. A local restaurateur begged him to come and 407 00:31:28,130 --> 00:31:31,410 Speaker 1: dine as often as he wanted, free of charge, knowing 408 00:31:31,490 --> 00:31:35,450 Speaker 1: that his presence would attract other customers. A wealthy widow 409 00:31:35,850 --> 00:31:39,730 Speaker 1: gave him a pension for life, and he lived happily 410 00:31:40,250 --> 00:31:45,890 Speaker 1: ever after. Although the more I think about how he 411 00:31:46,050 --> 00:31:48,810 Speaker 1: did what he did, and how much harm has been 412 00:31:48,890 --> 00:31:52,330 Speaker 1: done by those who followed in his footsteps, the more 413 00:31:52,370 --> 00:31:55,930 Speaker 1: I wonder whether I've succeeded in giving you the comedy 414 00:31:56,170 --> 00:32:15,850 Speaker 1: that I promised. You've been listening to Cautionary Tales If 415 00:32:15,850 --> 00:32:17,890 Speaker 1: you'd like to find out more about the ideas in 416 00:32:17,970 --> 00:32:21,530 Speaker 1: this episode, including links to our sources. The show notes 417 00:32:21,570 --> 00:32:26,170 Speaker 1: are on my website, Tim Harford dot com. Cautionary Tales 418 00:32:26,290 --> 00:32:30,010 Speaker 1: is written and presented by me, Tim Harford. Our producers 419 00:32:30,090 --> 00:32:33,690 Speaker 1: are Ryan Dilley and Marilyn Rust. The sound designer and 420 00:32:33,810 --> 00:32:38,130 Speaker 1: mixer was Pascal Wise, who also composed the amazing music. 421 00:32:39,450 --> 00:32:44,290 Speaker 1: This season stars Alan Cumming, Archie Panjabi, Toby Stephens, and 422 00:32:44,530 --> 00:32:50,050 Speaker 1: Russell Tovey, with enso Celenti, Ed Gochen, Melanie Gutteridge, Mercia Munroe, 423 00:32:50,450 --> 00:32:56,050 Speaker 1: rufus Wright and introducing Malcolm Gladwell. Thanks to the team 424 00:32:56,130 --> 00:33:01,650 Speaker 1: at Pushkin Industries, Julia Barton, Heather Faine, Mia LaBelle Carlie Migliori, 425 00:33:02,050 --> 00:33:06,090 Speaker 1: Jacob Weisberg and of course the mighty Malcolm Gladwell. And 426 00:33:06,250 --> 00:33:19,530 Speaker 1: thanks to my colleagues at the Financial Times, the B